@talkpilot/core-db 1.3.9 → 1.3.12
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/.cursor/rules/development.mdc +65 -65
- package/DEVELOPMENT.md +141 -141
- package/README.md +297 -257
- package/README_OLD.md +160 -160
- package/dist/municipal/tickets/index.d.ts +1 -1
- package/dist/municipal/tickets/index.d.ts.map +1 -1
- package/dist/municipal/tickets/tickets.statistics.aggregation.d.ts +34 -0
- package/dist/municipal/tickets/tickets.statistics.aggregation.d.ts.map +1 -1
- package/dist/municipal/tickets/tickets.statistics.aggregation.js +14 -1
- package/dist/municipal/tickets/tickets.statistics.aggregation.js.map +1 -1
- package/dist/municipal/tickets/tickets.statistics.getters.d.ts.map +1 -1
- package/dist/municipal/tickets/tickets.statistics.getters.js +15 -6
- package/dist/municipal/tickets/tickets.statistics.getters.js.map +1 -1
- package/dist/municipal/tickets/tickets.types.d.ts +1 -0
- package/dist/municipal/tickets/tickets.types.d.ts.map +1 -1
- package/dist/talkpilot/calls/calls.dashboard.d.ts +3 -0
- package/dist/talkpilot/calls/calls.dashboard.d.ts.map +1 -0
- package/dist/talkpilot/calls/calls.dashboard.js +191 -0
- package/dist/talkpilot/calls/calls.dashboard.js.map +1 -0
- package/dist/talkpilot/calls/calls.statistics.getters.d.ts.map +1 -1
- package/dist/talkpilot/calls/calls.statistics.getters.js +39 -10
- package/dist/talkpilot/calls/calls.statistics.getters.js.map +1 -1
- package/dist/talkpilot/calls/calls.statistics.types.d.ts +1 -0
- package/dist/talkpilot/calls/calls.statistics.types.d.ts.map +1 -1
- package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts +1 -1
- package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts.map +1 -1
- package/dist/talkpilot/contextNotes/contextNotes.getters.d.ts.map +1 -1
- package/dist/talkpilot/contextNotes/contextNotes.getters.js +1 -3
- package/dist/talkpilot/contextNotes/contextNotes.getters.js.map +1 -1
- package/dist/test-utils/factories/talkpilot/contextNotes.d.ts.map +1 -1
- package/dist/test-utils/factories/talkpilot/contextNotes.js +4 -1
- package/dist/test-utils/factories/talkpilot/contextNotes.js.map +1 -1
- package/dist/utils/date.utils.d.ts.map +1 -1
- package/dist/utils/date.utils.js +7 -2
- package/dist/utils/date.utils.js.map +1 -1
- package/jest.config.js +20 -20
- package/package.json +46 -46
- package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -92
- package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -68
- package/src/municipal/tickets/index.ts +9 -3
- package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -96
- package/src/municipal/tickets/tickets.statistics.getters.ts +132 -109
- package/src/municipal/tickets/tickets.types.ts +54 -53
- package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +481 -375
- package/src/talkpilot/calls/calls.statistics.getters.ts +668 -590
- package/src/talkpilot/calls/calls.statistics.types.ts +48 -47
- package/src/talkpilot/clientsConfig/clientsConfig.types.ts +127 -127
- package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -176
- package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -86
- package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -45
- package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -33
- package/src/utils/date.utils.ts +126 -116
- package/tsconfig.json +23 -23
- package/.claude/settings.local.json +0 -11
- package/dist/municipal/tickets/tickets.deprecated.getters.d.ts +0 -12
- package/dist/municipal/tickets/tickets.deprecated.getters.d.ts.map +0 -1
- package/dist/municipal/tickets/tickets.deprecated.getters.js +0 -131
- package/dist/municipal/tickets/tickets.deprecated.getters.js.map +0 -1
- package/dist/municipal/tickets/tickets.statistics.dates.d.ts +0 -7
- package/dist/municipal/tickets/tickets.statistics.dates.d.ts.map +0 -1
- package/dist/municipal/tickets/tickets.statistics.dates.js +0 -40
- package/dist/municipal/tickets/tickets.statistics.dates.js.map +0 -1
- package/dist/municipal/tickets/tickets.statistics.pipeline.d.ts +0 -53
- package/dist/municipal/tickets/tickets.statistics.pipeline.d.ts.map +0 -1
- package/dist/municipal/tickets/tickets.statistics.pipeline.js +0 -112
- package/dist/municipal/tickets/tickets.statistics.pipeline.js.map +0 -1
- package/dist/municipal/tickets/tickets.statistics.utils.d.ts +0 -7
- package/dist/municipal/tickets/tickets.statistics.utils.d.ts.map +0 -1
- package/dist/municipal/tickets/tickets.statistics.utils.js +0 -40
- package/dist/municipal/tickets/tickets.statistics.utils.js.map +0 -1
- package/dist/talkpilot/calls/calls.statistics.ticketScope.d.ts +0 -12
- package/dist/talkpilot/calls/calls.statistics.ticketScope.d.ts.map +0 -1
- package/dist/talkpilot/calls/calls.statistics.ticketScope.js +0 -37
- package/dist/talkpilot/calls/calls.statistics.ticketScope.js.map +0 -1
- package/dist/talkpilot/calls/calls.statistics.tickets.d.ts +0 -17
- package/dist/talkpilot/calls/calls.statistics.tickets.d.ts.map +0 -1
- package/dist/talkpilot/calls/calls.statistics.tickets.js +0 -33
- package/dist/talkpilot/calls/calls.statistics.tickets.js.map +0 -1
- package/dist/utils/statistics.aggregation.d.ts +0 -20
- package/dist/utils/statistics.aggregation.d.ts.map +0 -1
- package/dist/utils/statistics.aggregation.js +0 -43
- package/dist/utils/statistics.aggregation.js.map +0 -1
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import { CityName } from "../utils/types";
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import { STATS_MAX_TIME_MS, UNCLASSIFIED } from "./tickets.constants";
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import { getTicketsCollection } from "./tickets.getters";
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import type { TicketStatsDateRange } from "./tickets.types";
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const effectiveSubjectIdExpr = {
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{
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"$externalCallFields.event_sub_subject_id",
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const departmentsSubjectsLookup = (cityName: CityName) => ({
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$lookup: {
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from: "departmentsSubjects",
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let: { sid: "$effectiveSubjectId", c: cityName },
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pipeline: [
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{
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{ $eq: ["$cityName", "$$c"] },
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{
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$or: [
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{ $eq: ["$subject_id", { $ifNull: ["$$sid", ""] }] },
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{ $eq: ["$sub_subject_id", { $ifNull: ["$$sid", ""] }] },
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{ $eq: ["$sub_subject_id2", { $ifNull: ["$$sid", ""] }] },
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{ $limit: 1 },
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},
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});
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const subjectLabelExpr = {
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if: { $gt: [{ $size: "$subj" }, 0] },
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then: {
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$ifNull: [{ $arrayElemAt: ["$subj.subjectName", 0] }, UNCLASSIFIED],
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else: UNCLASSIFIED,
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};
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const ticketDateMatch = (dateRange: TicketStatsDateRange) => ({
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createdAt: { $gte: dateRange.from, $lte: dateRange.to },
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{ $eq: ["$externalCallFields.event_subject_id",
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import { CityName } from "../utils/types";
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import { STATS_MAX_TIME_MS, UNCLASSIFIED } from "./tickets.constants";
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import { getTicketsCollection } from "./tickets.getters";
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import type { TicketStatsDateRange } from "./tickets.types";
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const effectiveSubjectIdExpr = {
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$ifNull: [
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"$externalCallFields.event_subject_id",
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{
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$ifNull: [
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"$externalCallFields.event_sub_subject_id",
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"$externalCallFields.event_sub_subject_id2",
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],
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};
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const departmentsSubjectsLookup = (cityName: CityName) => ({
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$lookup: {
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from: "departmentsSubjects",
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let: { sid: "$effectiveSubjectId", c: cityName },
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pipeline: [
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{
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$match: {
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$expr: {
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$and: [
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{ $eq: ["$cityName", "$$c"] },
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{
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$or: [
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{ $eq: ["$subject_id", { $ifNull: ["$$sid", ""] }] },
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{ $eq: ["$sub_subject_id", { $ifNull: ["$$sid", ""] }] },
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{ $eq: ["$sub_subject_id2", { $ifNull: ["$$sid", ""] }] },
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],
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as: "subj",
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},
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});
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const subjectLabelExpr = {
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$cond: {
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if: { $gt: [{ $size: "$subj" }, 0] },
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then: {
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$ifNull: [{ $arrayElemAt: ["$subj.subjectName", 0] }, UNCLASSIFIED],
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else: UNCLASSIFIED,
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},
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};
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const ticketDateMatch = (dateRange: TicketStatsDateRange) => ({
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createdAt: { $gte: dateRange.from, $lte: dateRange.to },
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});
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/** Legacy draft detection for tickets created before isDraft existed. */
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export const isDraftSubjectIdExpr = {
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$or: [
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{ $eq: [{ $type: "$externalCallFields.event_subject_id" }, "missing"] },
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{ $eq: ["$externalCallFields.event_subject_id", null] },
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{
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$regexMatch: {
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input: { $ifNull: ["$externalCallFields.event_subject_id", ""] },
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regex: /^\s*$/,
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};
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/**
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* Draft when isDraft is true, not draft when isDraft is false,
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* otherwise fall back to legacy subject-id heuristic for older tickets.
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*/
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export const isDraftTicketExpr = {
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$or: [
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{ $eq: ["$isDraft", true] },
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{
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$and: [{ $ne: ["$isDraft", false] }, isDraftSubjectIdExpr],
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};
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export const ticketsWithCallSidMatch = (
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cityName: CityName,
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dateRange: TicketStatsDateRange,
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) => ({
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cityName,
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callSid: { $exists: true, $nin: [null, ""] },
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...ticketDateMatch(dateRange),
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});
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export const subjectResolutionStages = (
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cityName: CityName,
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): Record<string, unknown>[] => [
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{ $addFields: { effectiveSubjectId: effectiveSubjectIdExpr } },
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{ $addFields: { subject: subjectLabelExpr } },
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];
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export const runTicketStatsAggregate = async <T>(
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pipeline: Record<string, unknown>[],
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): Promise<T[]> => {
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.aggregate(pipeline, { maxTimeMS: STATS_MAX_TIME_MS })
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.toArray();
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return rows as T[];
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};
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import { CityName } from "../utils/types";
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import {
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import {
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runTicketStatsAggregate,
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subjectResolutionStages,
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ticketsWithCallSidMatch,
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} from "./tickets.statistics.aggregation";
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import type {
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export const resolveTicketStatsDateRange = (
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export const ticketStatsDateScopeFromYmd = (
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/** @deprecated Use findCallSidTicketCountsByCity instead. */
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{ $
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};
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1
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+
import { CityName } from "../utils/types";
|
|
2
|
+
import {
|
|
3
|
+
DAY_MS,
|
|
4
|
+
endOfCalendarDayInTz,
|
|
5
|
+
startOfCalendarDayInTz,
|
|
6
|
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} from "../../utils/date.utils";
|
|
7
|
+
import { DEFAULT_LOOKBACK_DAYS } from "./tickets.constants";
|
|
8
|
+
import {
|
|
9
|
+
isDraftTicketExpr,
|
|
10
|
+
runTicketStatsAggregate,
|
|
11
|
+
subjectResolutionStages,
|
|
12
|
+
ticketsWithCallSidMatch,
|
|
13
|
+
} from "./tickets.statistics.aggregation";
|
|
14
|
+
import type {
|
|
15
|
+
TicketStatsDateRange,
|
|
16
|
+
TicketStatsDateScope,
|
|
17
|
+
TicketSubjectRow,
|
|
18
|
+
} from "./tickets.types";
|
|
19
|
+
|
|
20
|
+
export const resolveTicketStatsDateRange = (
|
|
21
|
+
dateScope?: TicketStatsDateScope,
|
|
22
|
+
): TicketStatsDateRange => {
|
|
23
|
+
const to = dateScope?.to ?? new Date();
|
|
24
|
+
const from =
|
|
25
|
+
dateScope?.from ?? new Date(to.getTime() - DEFAULT_LOOKBACK_DAYS * DAY_MS);
|
|
26
|
+
return { from, to };
|
|
27
|
+
};
|
|
28
|
+
|
|
29
|
+
export const ticketStatsDateScopeFromYmd = (
|
|
30
|
+
startStr: string,
|
|
31
|
+
endStr: string,
|
|
32
|
+
timezone: string,
|
|
33
|
+
): TicketStatsDateScope => ({
|
|
34
|
+
from: startOfCalendarDayInTz(startStr, timezone),
|
|
35
|
+
to: endOfCalendarDayInTz(endStr, timezone),
|
|
36
|
+
});
|
|
37
|
+
|
|
38
|
+
/** @deprecated Use findCallSidTicketCountsByCity instead. */
|
|
39
|
+
export const findCallSidsWithTicketsByCity = async (
|
|
40
|
+
cityName: CityName,
|
|
41
|
+
dateScope?: TicketStatsDateScope,
|
|
42
|
+
): Promise<string[]> => {
|
|
43
|
+
const rows = await runTicketStatsAggregate<{ _id: unknown }>([
|
|
44
|
+
{
|
|
45
|
+
$match: ticketsWithCallSidMatch(
|
|
46
|
+
cityName,
|
|
47
|
+
resolveTicketStatsDateRange(dateScope),
|
|
48
|
+
),
|
|
49
|
+
},
|
|
50
|
+
{ $group: { _id: "$callSid" } },
|
|
51
|
+
]);
|
|
52
|
+
return rows
|
|
53
|
+
.filter((r) => r._id != null && r._id !== "")
|
|
54
|
+
.map((r) => String(r._id));
|
|
55
|
+
};
|
|
56
|
+
|
|
57
|
+
export const findCallSidTicketCountsByCity = async (
|
|
58
|
+
cityName: CityName,
|
|
59
|
+
dateScope?: TicketStatsDateScope,
|
|
60
|
+
): Promise<Map<string, number>> => {
|
|
61
|
+
const rows = await runTicketStatsAggregate<{
|
|
62
|
+
_id: unknown;
|
|
63
|
+
ticketCount: number;
|
|
64
|
+
}>([
|
|
65
|
+
{
|
|
66
|
+
$match: ticketsWithCallSidMatch(
|
|
67
|
+
cityName,
|
|
68
|
+
resolveTicketStatsDateRange(dateScope),
|
|
69
|
+
),
|
|
70
|
+
},
|
|
71
|
+
{ $group: { _id: "$callSid", ticketCount: { $sum: 1 } } },
|
|
72
|
+
]);
|
|
73
|
+
return new Map(
|
|
74
|
+
rows
|
|
75
|
+
.filter((r) => r._id != null && r._id !== "")
|
|
76
|
+
.map((r) => [String(r._id), r.ticketCount]),
|
|
77
|
+
);
|
|
78
|
+
};
|
|
79
|
+
|
|
80
|
+
/** @deprecated Use findCallSidDraftTicketCountsByCity instead. */
|
|
81
|
+
export const findCallSidsWithDraftTicketsByCity = async (
|
|
82
|
+
cityName: CityName,
|
|
83
|
+
dateScope?: TicketStatsDateScope,
|
|
84
|
+
): Promise<string[]> => {
|
|
85
|
+
const rows = await runTicketStatsAggregate<{ _id: unknown }>([
|
|
86
|
+
{ $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
|
|
87
|
+
{ $match: { $expr: isDraftTicketExpr } },
|
|
88
|
+
{ $group: { _id: "$callSid" } },
|
|
89
|
+
]);
|
|
90
|
+
return rows
|
|
91
|
+
.filter((r) => r._id != null && r._id !== "")
|
|
92
|
+
.map((r) => String(r._id));
|
|
93
|
+
};
|
|
94
|
+
|
|
95
|
+
export const findCallSidDraftTicketCountsByCity = async (
|
|
96
|
+
cityName: CityName,
|
|
97
|
+
dateScope?: TicketStatsDateScope,
|
|
98
|
+
): Promise<Map<string, number>> => {
|
|
99
|
+
const rows = await runTicketStatsAggregate<{ _id: unknown; ticketCount: number }>([
|
|
100
|
+
{ $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
|
|
101
|
+
{ $match: { $expr: isDraftTicketExpr } },
|
|
102
|
+
{ $group: { _id: "$callSid", ticketCount: { $sum: 1 } } },
|
|
103
|
+
]);
|
|
104
|
+
return new Map(
|
|
105
|
+
rows
|
|
106
|
+
.filter((r) => r._id != null && r._id !== "")
|
|
107
|
+
.map((r) => [String(r._id), r.ticketCount]),
|
|
108
|
+
);
|
|
109
|
+
};
|
|
110
|
+
|
|
111
|
+
export const findTicketSubjectRows = async (
|
|
112
|
+
cityName: CityName,
|
|
113
|
+
dateScope?: TicketStatsDateScope,
|
|
114
|
+
): Promise<TicketSubjectRow[]> => {
|
|
115
|
+
const rows = await runTicketStatsAggregate<{
|
|
116
|
+
callSid: unknown;
|
|
117
|
+
subject: unknown;
|
|
118
|
+
}>([
|
|
119
|
+
{
|
|
120
|
+
$match: ticketsWithCallSidMatch(
|
|
121
|
+
cityName,
|
|
122
|
+
resolveTicketStatsDateRange(dateScope),
|
|
123
|
+
),
|
|
124
|
+
},
|
|
125
|
+
...subjectResolutionStages(cityName),
|
|
126
|
+
{ $project: { _id: 0, callSid: 1, subject: 1 } },
|
|
127
|
+
]);
|
|
128
|
+
return rows.map((r) => ({
|
|
129
|
+
callSid: String(r.callSid),
|
|
130
|
+
subject: String(r.subject),
|
|
131
|
+
}));
|
|
132
|
+
};
|
|
@@ -1,53 +1,54 @@
|
|
|
1
|
-
import { ObjectId, WithId } from "mongodb";
|
|
2
|
-
|
|
3
|
-
import { CityName } from "../utils/types";
|
|
4
|
-
|
|
5
|
-
export type Ticket = {
|
|
6
|
-
_id: ObjectId;
|
|
7
|
-
createdAt: Date;
|
|
8
|
-
updatedAt: Date;
|
|
9
|
-
callSid?: string;
|
|
10
|
-
|
|
11
|
-
|
|
12
|
-
|
|
13
|
-
|
|
14
|
-
|
|
15
|
-
|
|
16
|
-
|
|
17
|
-
|
|
18
|
-
|
|
19
|
-
|
|
20
|
-
|
|
21
|
-
|
|
22
|
-
|
|
23
|
-
|
|
24
|
-
|
|
25
|
-
|
|
26
|
-
|
|
27
|
-
|
|
28
|
-
|
|
29
|
-
|
|
30
|
-
|
|
31
|
-
|
|
32
|
-
|
|
33
|
-
|
|
34
|
-
|
|
35
|
-
|
|
36
|
-
|
|
37
|
-
|
|
38
|
-
|
|
39
|
-
|
|
40
|
-
|
|
41
|
-
|
|
42
|
-
|
|
43
|
-
|
|
44
|
-
|
|
45
|
-
|
|
46
|
-
|
|
47
|
-
|
|
48
|
-
|
|
49
|
-
|
|
50
|
-
|
|
51
|
-
|
|
52
|
-
|
|
53
|
-
|
|
1
|
+
import { ObjectId, WithId } from "mongodb";
|
|
2
|
+
|
|
3
|
+
import { CityName } from "../utils/types";
|
|
4
|
+
|
|
5
|
+
export type Ticket = {
|
|
6
|
+
_id: ObjectId;
|
|
7
|
+
createdAt: Date;
|
|
8
|
+
updatedAt: Date;
|
|
9
|
+
callSid?: string;
|
|
10
|
+
isDraft?: boolean;
|
|
11
|
+
cityName: CityName;
|
|
12
|
+
externalCallFields: {
|
|
13
|
+
first_name?: string;
|
|
14
|
+
last_name?: string;
|
|
15
|
+
event_description?: string;
|
|
16
|
+
street?: string;
|
|
17
|
+
house_number?: string;
|
|
18
|
+
event_subject_id?: string;
|
|
19
|
+
event_sub_subject_id?: string;
|
|
20
|
+
event_sub_subject_id2?: string | null;
|
|
21
|
+
call_number?: string;
|
|
22
|
+
status?: number;
|
|
23
|
+
error?: string;
|
|
24
|
+
image1?: string;
|
|
25
|
+
image2?: string;
|
|
26
|
+
image3?: string;
|
|
27
|
+
file1?: string;
|
|
28
|
+
file2?: string;
|
|
29
|
+
file3?: string;
|
|
30
|
+
};
|
|
31
|
+
guestJwt?: string;
|
|
32
|
+
};
|
|
33
|
+
|
|
34
|
+
export type TicketDoc = WithId<Ticket>;
|
|
35
|
+
|
|
36
|
+
export type SubjectItem = {
|
|
37
|
+
subject: string;
|
|
38
|
+
count: number;
|
|
39
|
+
};
|
|
40
|
+
|
|
41
|
+
export type TicketSubjectRow = {
|
|
42
|
+
callSid: string;
|
|
43
|
+
subject: string;
|
|
44
|
+
};
|
|
45
|
+
|
|
46
|
+
export type TicketStatsDateScope = {
|
|
47
|
+
from?: Date;
|
|
48
|
+
to?: Date;
|
|
49
|
+
};
|
|
50
|
+
|
|
51
|
+
export type TicketStatsDateRange = {
|
|
52
|
+
from: Date;
|
|
53
|
+
to: Date;
|
|
54
|
+
};
|