@talkpilot/core-db 1.3.84 → 1.3.86

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Files changed (229) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +847 -847
  5. package/dist/talkpilot/flows/flows.schema.d.ts +9 -0
  6. package/dist/talkpilot/flows/flows.schema.d.ts.map +1 -1
  7. package/dist/talkpilot/flows/flows.schema.js +7 -0
  8. package/dist/talkpilot/flows/flows.schema.js.map +1 -1
  9. package/dist/talkpilot/flows/flows.types.d.ts +3 -0
  10. package/dist/talkpilot/flows/flows.types.d.ts.map +1 -1
  11. package/dist/talkpilot/subscriptions/subscriptions.utils.d.ts +4 -0
  12. package/dist/talkpilot/subscriptions/subscriptions.utils.d.ts.map +1 -0
  13. package/dist/talkpilot/subscriptions/subscriptions.utils.js +20 -0
  14. package/dist/talkpilot/subscriptions/subscriptions.utils.js.map +1 -0
  15. package/jest.config.js +20 -20
  16. package/package.json +46 -46
  17. package/src/__tests__/setup.ts +20 -20
  18. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  19. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  20. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  21. package/src/bulkWrite/index.ts +2 -2
  22. package/src/config.ts +9 -9
  23. package/src/configuration/index.ts +17 -17
  24. package/src/configuration/internalModels/index.ts +3 -3
  25. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  26. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  27. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  28. package/src/configuration/models/__tests__/models.getters.spec.ts +67 -67
  29. package/src/configuration/models/index.ts +27 -27
  30. package/src/configuration/models/models.constants.ts +20 -20
  31. package/src/configuration/models/models.getters.ts +71 -71
  32. package/src/configuration/models/models.types.ts +80 -80
  33. package/src/configuration/mongodb-client.ts +62 -62
  34. package/src/configuration/prompts/index.ts +2 -2
  35. package/src/configuration/prompts/prompts.getters.ts +49 -49
  36. package/src/configuration/prompts/prompts.types.ts +11 -11
  37. package/src/connection.ts +81 -81
  38. package/src/index.ts +48 -48
  39. package/src/municipal/__tests__/validation.spec.ts +62 -62
  40. package/src/municipal/cities/cities.getters.ts +50 -50
  41. package/src/municipal/cities/cities.types.ts +11 -11
  42. package/src/municipal/cities/index.ts +2 -2
  43. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  44. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  45. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  46. package/src/municipal/departmentsSubjects/index.ts +9 -9
  47. package/src/municipal/index.ts +23 -23
  48. package/src/municipal/mongodb-client.ts +61 -61
  49. package/src/municipal/muniIssues/__tests__/muniIssues.getters.spec.ts +87 -87
  50. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +219 -219
  51. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +93 -93
  52. package/src/municipal/muniIssues/index.ts +24 -24
  53. package/src/municipal/muniIssues/muniIssues.constants.ts +27 -27
  54. package/src/municipal/muniIssues/muniIssues.getters.ts +73 -73
  55. package/src/municipal/muniIssues/muniIssues.schema.ts +85 -85
  56. package/src/municipal/muniIssues/muniIssues.setters.ts +87 -87
  57. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  58. package/src/municipal/muniIssues/muniIssues.types.ts +67 -67
  59. package/src/municipal/residents/__tests__/residents.spec.ts +92 -92
  60. package/src/municipal/residents/index.ts +4 -4
  61. package/src/municipal/residents/residents.constants.ts +2 -2
  62. package/src/municipal/residents/residents.getters.ts +42 -42
  63. package/src/municipal/residents/residents.schema.ts +28 -28
  64. package/src/municipal/residents/residents.types.ts +17 -17
  65. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  66. package/src/municipal/streets/index.ts +2 -2
  67. package/src/municipal/streets/streets.getters.ts +140 -140
  68. package/src/municipal/streets/streets.types.ts +19 -19
  69. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  70. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  71. package/src/municipal/systemInstructions/index.ts +7 -7
  72. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  73. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  74. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  75. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  76. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  77. package/src/municipal/tickets/index.ts +9 -9
  78. package/src/municipal/tickets/tickets.constants.ts +8 -8
  79. package/src/municipal/tickets/tickets.getters.ts +121 -121
  80. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  81. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  82. package/src/municipal/tickets/tickets.types.ts +54 -54
  83. package/src/municipal/utils/types.ts +11 -11
  84. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  85. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  86. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  87. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  88. package/src/talkpilot/agents/agents.getters.ts +34 -34
  89. package/src/talkpilot/agents/agents.types.ts +14 -14
  90. package/src/talkpilot/agents/index.ts +2 -2
  91. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  92. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  93. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  94. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  95. package/src/talkpilot/callTokenUsage/__tests__/callTokenUsage.getters.spec.ts +57 -57
  96. package/src/talkpilot/callTokenUsage/callTokenUsage.getters.ts +42 -42
  97. package/src/talkpilot/callTokenUsage/callTokenUsage.types.ts +28 -28
  98. package/src/talkpilot/callTokenUsage/index.ts +2 -2
  99. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  100. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  101. package/src/talkpilot/calls/__tests__/calls.spec.ts +519 -519
  102. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  103. package/src/talkpilot/calls/calls.constants.ts +57 -57
  104. package/src/talkpilot/calls/calls.getters.ts +295 -295
  105. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  106. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  107. package/src/talkpilot/calls/calls.types.ts +168 -168
  108. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  109. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  110. package/src/talkpilot/calls/index.ts +6 -6
  111. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  112. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  113. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  114. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  115. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  116. package/src/talkpilot/clients/clients.getters.ts +19 -19
  117. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  118. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  119. package/src/talkpilot/clients/clients.types.ts +18 -18
  120. package/src/talkpilot/clients/index.ts +4 -4
  121. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  122. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  123. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  124. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  125. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +137 -137
  126. package/src/talkpilot/clientsConfig/index.ts +3 -3
  127. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  128. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  129. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  130. package/src/talkpilot/contextNotes/index.ts +2 -2
  131. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +163 -152
  132. package/src/talkpilot/flows/flows.getter.ts +34 -34
  133. package/src/talkpilot/flows/flows.schema.ts +203 -196
  134. package/src/talkpilot/flows/flows.types.ts +221 -220
  135. package/src/talkpilot/flows/index.ts +7 -7
  136. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  137. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  138. package/src/talkpilot/groups/groups.getters.ts +30 -30
  139. package/src/talkpilot/groups/groups.types.ts +29 -29
  140. package/src/talkpilot/groups/index.ts +3 -3
  141. package/src/talkpilot/groups/phone.utils.ts +46 -46
  142. package/src/talkpilot/index.ts +32 -32
  143. package/src/talkpilot/leads/index.ts +2 -2
  144. package/src/talkpilot/leads/leads.getter.ts +6 -6
  145. package/src/talkpilot/leads/leads.schema.ts +33 -33
  146. package/src/talkpilot/leads/leads.types.ts +20 -20
  147. package/src/talkpilot/mongodb-client.ts +78 -78
  148. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +530 -530
  149. package/src/talkpilot/phone_numbers/index.ts +2 -2
  150. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +240 -240
  151. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  152. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  153. package/src/talkpilot/phone_numbers/phone_numbers.utils.ts +9 -9
  154. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  155. package/src/talkpilot/plans/index.ts +2 -2
  156. package/src/talkpilot/plans/plans.getters.ts +132 -132
  157. package/src/talkpilot/plans/plans.types.ts +89 -89
  158. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  159. package/src/talkpilot/products/index.ts +2 -2
  160. package/src/talkpilot/products/products.getters.ts +12 -12
  161. package/src/talkpilot/products/products.types.ts +9 -9
  162. package/src/talkpilot/results/index.ts +7 -7
  163. package/src/talkpilot/results/results.getter.ts +39 -39
  164. package/src/talkpilot/results/results.schema.ts +25 -25
  165. package/src/talkpilot/results/results.types.ts +34 -34
  166. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  167. package/src/talkpilot/retry_analyze/index.ts +2 -2
  168. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  169. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  170. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  171. package/src/talkpilot/sessions/index.ts +2 -2
  172. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  173. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  174. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  175. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  176. package/src/talkpilot/subscriptions/index.ts +3 -3
  177. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  178. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  179. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  180. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  181. package/src/talkpilot/utils/query.utils.ts +21 -21
  182. package/src/test-utils/db-utils.ts +33 -33
  183. package/src/test-utils/factories/index.ts +19 -19
  184. package/src/test-utils/factories/municipal/cities.ts +16 -16
  185. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  186. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  187. package/src/test-utils/factories/municipal/residents.ts +20 -20
  188. package/src/test-utils/factories/municipal/streets.ts +22 -22
  189. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  190. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  191. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  192. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  193. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  194. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  195. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  196. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  197. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  198. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  199. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  200. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  201. package/src/test-utils/factories/websitalk/scans.ts +30 -30
  202. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  203. package/src/utils/date.utils.ts +126 -126
  204. package/src/utils/shared.types.ts +4 -4
  205. package/src/utils/validation.ts +23 -23
  206. package/src/websitalk/index.ts +18 -18
  207. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  208. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  209. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  210. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  211. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  212. package/src/websitalk/mongodb-client.ts +61 -61
  213. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +267 -267
  214. package/src/websitalk/scanResources/index.ts +4 -4
  215. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  216. package/src/websitalk/scanResources/scanResources.getters.ts +128 -128
  217. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  218. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  219. package/src/websitalk/scans/__tests__/scans.spec.ts +362 -362
  220. package/src/websitalk/scans/index.ts +4 -4
  221. package/src/websitalk/scans/scans.constants.ts +18 -18
  222. package/src/websitalk/scans/scans.getters.ts +172 -172
  223. package/src/websitalk/scans/scans.types.ts +58 -58
  224. package/src/websitalk/scans/scans.utils.ts +5 -5
  225. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  226. package/src/websitalk/websiteUrls/index.ts +2 -2
  227. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  228. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  229. package/tsconfig.json +23 -23
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,168 +1,168 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallEndedByValues,
7
- CallStatusValues,
8
- CONFERENCE_ROLE_CUSTOMER,
9
- CONFERENCE_ROLE_SUPERVISOR,
10
- } from "./calls.constants";
11
-
12
- export type ConferenceRole =
13
- | typeof CONFERENCE_ROLE_CUSTOMER
14
- | typeof CONFERENCE_ROLE_SUPERVISOR
15
- | null;
16
-
17
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
18
-
19
- export type CallEndedBy = (typeof CallEndedByValues)[keyof typeof CallEndedByValues];
20
-
21
- /**
22
- * Represents the call usage information with details about charging segments and quota impact.
23
- */
24
- export type CallUsage = {
25
- /** Length in minutes of a segment the call is charged by. */
26
- minutesPerSegment: number;
27
- /** Segments the call adds to the customer's quota. */
28
- segments: number;
29
- };
30
-
31
- export type Call = {
32
- callSid: string;
33
- flowId: ObjectId;
34
- clientId: string;
35
- sessionId: ObjectId | null;
36
- runId?: string;
37
- resultId: ObjectId;
38
- customerPhoneNumber: string;
39
- agentPhoneNumber: string;
40
- isIncomingCall: boolean;
41
- isOutgoingCall: boolean;
42
- callLength: number;
43
- usage?: CallUsage;
44
- transcription?: TranscriptionSegment[];
45
- status?: CallStatus;
46
- leads?: LeadProperty[];
47
- summary?: string;
48
- recordingUrl?: string;
49
- env: string;
50
- updatedAt: Date;
51
- createdAt: Date;
52
- isAnsweredByAnsweringMachine?: boolean;
53
- agentHungUp?: boolean;
54
- endReason?: string;
55
- endedBy?: CallEndedBy;
56
- conferenceName?: string | null;
57
- conferenceSid?: string | null;
58
- conferenceParticipantSid?: string | null;
59
- isConferenceCall?: boolean;
60
- conferenceRole?: ConferenceRole;
61
- redirectedCall?: boolean;
62
- /** Present only on redirected calls: what the dialled leg did. */
63
- redirectCallLog?: RedirectCallLog;
64
- toolExecutions?: ToolExecution[];
65
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
66
- /** The AI provider's id for the call, if it has one */
67
- aiProviderConversationId?: string;
68
- };
69
-
70
- /**
71
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
72
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
73
- * destination never answered.
74
- */
75
- export type RedirectCallLog = {
76
- childCallSid?: string;
77
- to?: string;
78
- status: CallStatus;
79
- durationSeconds: number;
80
- endedAt: Date;
81
- };
82
-
83
- export type ToolExecution = {
84
- toolName: string;
85
- executedAt: Date;
86
- durationMs: number;
87
- args: Record<string, unknown> | { _redacted: true };
88
- meta: ToolExecutionMeta;
89
- status: "success" | "error";
90
- httpStatus?: number;
91
- response?: Record<string, unknown>;
92
- steps?: ToolExecutionStep[];
93
- };
94
-
95
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
96
-
97
- export type ToolExecutionStep = {
98
- timestamp: Date;
99
- label: string;
100
- level: ToolExecutionStepLevel;
101
- data?: Record<string, unknown> | string;
102
- payload?: Record<string, unknown>;
103
- };
104
-
105
- export type ToolExecutionMeta =
106
- | {
107
- kind: "http";
108
- url: string;
109
- method: string;
110
- flowToolId?: string;
111
- runInBackground?: boolean;
112
- sensitive?: boolean;
113
- }
114
- | { kind: "internal" };
115
-
116
- export type CallQueryOptions = {
117
- sort?: Sort;
118
- skip?: number;
119
- limit?: number;
120
- };
121
-
122
- export type CallsFilterParams = {
123
- clientId: string;
124
- callSid?: string;
125
- startDate?: Date;
126
- endDate?: Date;
127
- status?: CallStatus;
128
- customerPhoneNumber?: string;
129
- agentPhoneNumber?: string;
130
- flowId?: string;
131
- runId?: string;
132
- sessionId?: string;
133
- isIncoming?: boolean;
134
- billableCallsFrom?: number;
135
- billableCallsTo?: number;
136
- search?: string;
137
- };
138
-
139
- export type ImmutableCallFields =
140
- | "customerPhoneNumber"
141
- | "agentPhoneNumber"
142
- | "isIncomingCall"
143
- | "isOutgoingCall"
144
- | "sessionId"
145
- | "callSid"
146
- | "flowId"
147
- | "clientId"
148
- | "runId"
149
- | "resultId"
150
- | "env"
151
- | "createdAt";
152
-
153
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields | "endedBy">>;
154
-
155
- export type CallDoc = WithId<Call>;
156
-
157
- /** @deprecated use DashboardHeatmapMetric instead */
158
- export type CallsByHour = { hour: number; calls: number };
159
-
160
- export type CountOpts = {
161
- isOutgoingCall?: boolean;
162
- isIncomingCall?: boolean;
163
- };
164
-
165
- export type DateRange = {
166
- since?: Date;
167
- until?: Date;
168
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallEndedByValues,
7
+ CallStatusValues,
8
+ CONFERENCE_ROLE_CUSTOMER,
9
+ CONFERENCE_ROLE_SUPERVISOR,
10
+ } from "./calls.constants";
11
+
12
+ export type ConferenceRole =
13
+ | typeof CONFERENCE_ROLE_CUSTOMER
14
+ | typeof CONFERENCE_ROLE_SUPERVISOR
15
+ | null;
16
+
17
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
18
+
19
+ export type CallEndedBy = (typeof CallEndedByValues)[keyof typeof CallEndedByValues];
20
+
21
+ /**
22
+ * Represents the call usage information with details about charging segments and quota impact.
23
+ */
24
+ export type CallUsage = {
25
+ /** Length in minutes of a segment the call is charged by. */
26
+ minutesPerSegment: number;
27
+ /** Segments the call adds to the customer's quota. */
28
+ segments: number;
29
+ };
30
+
31
+ export type Call = {
32
+ callSid: string;
33
+ flowId: ObjectId;
34
+ clientId: string;
35
+ sessionId: ObjectId | null;
36
+ runId?: string;
37
+ resultId: ObjectId;
38
+ customerPhoneNumber: string;
39
+ agentPhoneNumber: string;
40
+ isIncomingCall: boolean;
41
+ isOutgoingCall: boolean;
42
+ callLength: number;
43
+ usage?: CallUsage;
44
+ transcription?: TranscriptionSegment[];
45
+ status?: CallStatus;
46
+ leads?: LeadProperty[];
47
+ summary?: string;
48
+ recordingUrl?: string;
49
+ env: string;
50
+ updatedAt: Date;
51
+ createdAt: Date;
52
+ isAnsweredByAnsweringMachine?: boolean;
53
+ agentHungUp?: boolean;
54
+ endReason?: string;
55
+ endedBy?: CallEndedBy;
56
+ conferenceName?: string | null;
57
+ conferenceSid?: string | null;
58
+ conferenceParticipantSid?: string | null;
59
+ isConferenceCall?: boolean;
60
+ conferenceRole?: ConferenceRole;
61
+ redirectedCall?: boolean;
62
+ /** Present only on redirected calls: what the dialled leg did. */
63
+ redirectCallLog?: RedirectCallLog;
64
+ toolExecutions?: ToolExecution[];
65
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
66
+ /** The AI provider's id for the call, if it has one */
67
+ aiProviderConversationId?: string;
68
+ };
69
+
70
+ /**
71
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
72
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
73
+ * destination never answered.
74
+ */
75
+ export type RedirectCallLog = {
76
+ childCallSid?: string;
77
+ to?: string;
78
+ status: CallStatus;
79
+ durationSeconds: number;
80
+ endedAt: Date;
81
+ };
82
+
83
+ export type ToolExecution = {
84
+ toolName: string;
85
+ executedAt: Date;
86
+ durationMs: number;
87
+ args: Record<string, unknown> | { _redacted: true };
88
+ meta: ToolExecutionMeta;
89
+ status: "success" | "error";
90
+ httpStatus?: number;
91
+ response?: Record<string, unknown>;
92
+ steps?: ToolExecutionStep[];
93
+ };
94
+
95
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
96
+
97
+ export type ToolExecutionStep = {
98
+ timestamp: Date;
99
+ label: string;
100
+ level: ToolExecutionStepLevel;
101
+ data?: Record<string, unknown> | string;
102
+ payload?: Record<string, unknown>;
103
+ };
104
+
105
+ export type ToolExecutionMeta =
106
+ | {
107
+ kind: "http";
108
+ url: string;
109
+ method: string;
110
+ flowToolId?: string;
111
+ runInBackground?: boolean;
112
+ sensitive?: boolean;
113
+ }
114
+ | { kind: "internal" };
115
+
116
+ export type CallQueryOptions = {
117
+ sort?: Sort;
118
+ skip?: number;
119
+ limit?: number;
120
+ };
121
+
122
+ export type CallsFilterParams = {
123
+ clientId: string;
124
+ callSid?: string;
125
+ startDate?: Date;
126
+ endDate?: Date;
127
+ status?: CallStatus;
128
+ customerPhoneNumber?: string;
129
+ agentPhoneNumber?: string;
130
+ flowId?: string;
131
+ runId?: string;
132
+ sessionId?: string;
133
+ isIncoming?: boolean;
134
+ billableCallsFrom?: number;
135
+ billableCallsTo?: number;
136
+ search?: string;
137
+ };
138
+
139
+ export type ImmutableCallFields =
140
+ | "customerPhoneNumber"
141
+ | "agentPhoneNumber"
142
+ | "isIncomingCall"
143
+ | "isOutgoingCall"
144
+ | "sessionId"
145
+ | "callSid"
146
+ | "flowId"
147
+ | "clientId"
148
+ | "runId"
149
+ | "resultId"
150
+ | "env"
151
+ | "createdAt";
152
+
153
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields | "endedBy">>;
154
+
155
+ export type CallDoc = WithId<Call>;
156
+
157
+ /** @deprecated use DashboardHeatmapMetric instead */
158
+ export type CallsByHour = { hour: number; calls: number };
159
+
160
+ export type CountOpts = {
161
+ isOutgoingCall?: boolean;
162
+ isIncomingCall?: boolean;
163
+ };
164
+
165
+ export type DateRange = {
166
+ since?: Date;
167
+ until?: Date;
168
+ };