@talkpilot/core-db 1.3.83 → 1.3.85

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (258) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +846 -847
  5. package/dist/configuration/gptLive.seed.d.ts +2 -0
  6. package/dist/configuration/gptLive.seed.d.ts.map +1 -0
  7. package/dist/configuration/gptLive.seed.js +59 -0
  8. package/dist/configuration/gptLive.seed.js.map +1 -0
  9. package/dist/municipal/muniIssues/index.d.ts +2 -2
  10. package/dist/municipal/muniIssues/index.d.ts.map +1 -1
  11. package/dist/municipal/muniIssues/index.js +1 -3
  12. package/dist/municipal/muniIssues/index.js.map +1 -1
  13. package/dist/municipal/muniIssues/muniIssues.constants.d.ts +0 -2
  14. package/dist/municipal/muniIssues/muniIssues.constants.d.ts.map +1 -1
  15. package/dist/municipal/muniIssues/muniIssues.constants.js +1 -8
  16. package/dist/municipal/muniIssues/muniIssues.constants.js.map +1 -1
  17. package/dist/municipal/muniIssues/muniIssues.getters.d.ts +1 -4
  18. package/dist/municipal/muniIssues/muniIssues.getters.d.ts.map +1 -1
  19. package/dist/municipal/muniIssues/muniIssues.getters.js +1 -29
  20. package/dist/municipal/muniIssues/muniIssues.getters.js.map +1 -1
  21. package/dist/municipal/muniIssues/muniIssues.schema.d.ts.map +1 -1
  22. package/dist/municipal/muniIssues/muniIssues.schema.js +0 -17
  23. package/dist/municipal/muniIssues/muniIssues.schema.js.map +1 -1
  24. package/dist/municipal/muniIssues/muniIssues.setters.d.ts +1 -3
  25. package/dist/municipal/muniIssues/muniIssues.setters.d.ts.map +1 -1
  26. package/dist/municipal/muniIssues/muniIssues.setters.js +2 -46
  27. package/dist/municipal/muniIssues/muniIssues.setters.js.map +1 -1
  28. package/dist/municipal/muniIssues/muniIssues.types.d.ts +2 -22
  29. package/dist/municipal/muniIssues/muniIssues.types.d.ts.map +1 -1
  30. package/dist/talkpilot/clients/clients.quota.constants.d.ts +2 -0
  31. package/dist/talkpilot/clients/clients.quota.constants.d.ts.map +1 -0
  32. package/dist/talkpilot/clients/clients.quota.constants.js +5 -0
  33. package/dist/talkpilot/clients/clients.quota.constants.js.map +1 -0
  34. package/dist/talkpilot/clients/clients.quota.utils.d.ts +8 -0
  35. package/dist/talkpilot/clients/clients.quota.utils.d.ts.map +1 -0
  36. package/dist/talkpilot/clients/clients.quota.utils.js +45 -0
  37. package/dist/talkpilot/clients/clients.quota.utils.js.map +1 -0
  38. package/dist/talkpilot/contextNotes/contextNotes.getters.d.ts +7 -1
  39. package/dist/talkpilot/contextNotes/contextNotes.getters.d.ts.map +1 -1
  40. package/dist/talkpilot/contextNotes/contextNotes.getters.js +37 -1
  41. package/dist/talkpilot/contextNotes/contextNotes.getters.js.map +1 -1
  42. package/dist/talkpilot/contextNotes/contextNotes.types.d.ts +6 -0
  43. package/dist/talkpilot/contextNotes/contextNotes.types.d.ts.map +1 -1
  44. package/jest.config.js +20 -20
  45. package/package.json +46 -46
  46. package/src/__tests__/setup.ts +20 -20
  47. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  48. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  49. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  50. package/src/bulkWrite/index.ts +2 -2
  51. package/src/config.ts +9 -9
  52. package/src/configuration/index.ts +17 -17
  53. package/src/configuration/internalModels/index.ts +3 -3
  54. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  55. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  56. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  57. package/src/configuration/models/__tests__/models.getters.spec.ts +67 -67
  58. package/src/configuration/models/index.ts +27 -27
  59. package/src/configuration/models/models.constants.ts +20 -20
  60. package/src/configuration/models/models.getters.ts +71 -71
  61. package/src/configuration/models/models.types.ts +80 -80
  62. package/src/configuration/mongodb-client.ts +62 -62
  63. package/src/configuration/prompts/index.ts +2 -2
  64. package/src/configuration/prompts/prompts.getters.ts +49 -49
  65. package/src/configuration/prompts/prompts.types.ts +11 -11
  66. package/src/connection.ts +81 -81
  67. package/src/index.ts +48 -48
  68. package/src/municipal/__tests__/validation.spec.ts +62 -62
  69. package/src/municipal/cities/cities.getters.ts +50 -50
  70. package/src/municipal/cities/cities.types.ts +11 -11
  71. package/src/municipal/cities/index.ts +2 -2
  72. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  73. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  74. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  75. package/src/municipal/departmentsSubjects/index.ts +9 -9
  76. package/src/municipal/index.ts +23 -23
  77. package/src/municipal/mongodb-client.ts +61 -61
  78. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -199
  79. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -93
  80. package/src/municipal/muniIssues/index.ts +17 -23
  81. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -27
  82. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -66
  83. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -85
  84. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -87
  85. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  86. package/src/municipal/muniIssues/muniIssues.types.ts +37 -67
  87. package/src/municipal/residents/__tests__/residents.spec.ts +92 -92
  88. package/src/municipal/residents/index.ts +4 -4
  89. package/src/municipal/residents/residents.constants.ts +2 -2
  90. package/src/municipal/residents/residents.getters.ts +42 -42
  91. package/src/municipal/residents/residents.schema.ts +28 -28
  92. package/src/municipal/residents/residents.types.ts +17 -17
  93. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  94. package/src/municipal/streets/index.ts +2 -2
  95. package/src/municipal/streets/streets.getters.ts +140 -140
  96. package/src/municipal/streets/streets.types.ts +19 -19
  97. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  98. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  99. package/src/municipal/systemInstructions/index.ts +7 -7
  100. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  101. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  102. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  103. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  104. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  105. package/src/municipal/tickets/index.ts +9 -9
  106. package/src/municipal/tickets/tickets.constants.ts +8 -8
  107. package/src/municipal/tickets/tickets.getters.ts +121 -121
  108. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  109. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  110. package/src/municipal/tickets/tickets.types.ts +54 -54
  111. package/src/municipal/utils/types.ts +11 -11
  112. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  113. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  114. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  115. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  116. package/src/talkpilot/agents/agents.getters.ts +34 -34
  117. package/src/talkpilot/agents/agents.types.ts +14 -14
  118. package/src/talkpilot/agents/index.ts +2 -2
  119. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  120. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  121. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  122. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  123. package/src/talkpilot/callTokenUsage/__tests__/callTokenUsage.getters.spec.ts +57 -57
  124. package/src/talkpilot/callTokenUsage/callTokenUsage.getters.ts +42 -42
  125. package/src/talkpilot/callTokenUsage/callTokenUsage.types.ts +28 -28
  126. package/src/talkpilot/callTokenUsage/index.ts +2 -2
  127. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  128. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  129. package/src/talkpilot/calls/__tests__/calls.spec.ts +519 -519
  130. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  131. package/src/talkpilot/calls/calls.constants.ts +57 -57
  132. package/src/talkpilot/calls/calls.getters.ts +295 -295
  133. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  134. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  135. package/src/talkpilot/calls/calls.types.ts +168 -168
  136. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  137. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  138. package/src/talkpilot/calls/index.ts +6 -6
  139. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  140. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  141. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  142. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  143. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  144. package/src/talkpilot/clients/clients.getters.ts +19 -19
  145. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  146. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  147. package/src/talkpilot/clients/clients.types.ts +18 -18
  148. package/src/talkpilot/clients/index.ts +4 -4
  149. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  150. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  151. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  152. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  153. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +137 -137
  154. package/src/talkpilot/clientsConfig/index.ts +3 -3
  155. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +358 -217
  156. package/src/talkpilot/contextNotes/contextNotes.getters.ts +159 -85
  157. package/src/talkpilot/contextNotes/contextNotes.types.ts +27 -20
  158. package/src/talkpilot/contextNotes/index.ts +2 -2
  159. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +152 -152
  160. package/src/talkpilot/flows/flows.getter.ts +34 -34
  161. package/src/talkpilot/flows/flows.schema.ts +196 -196
  162. package/src/talkpilot/flows/flows.types.ts +220 -220
  163. package/src/talkpilot/flows/index.ts +7 -7
  164. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  165. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  166. package/src/talkpilot/groups/groups.getters.ts +30 -30
  167. package/src/talkpilot/groups/groups.types.ts +29 -29
  168. package/src/talkpilot/groups/index.ts +3 -3
  169. package/src/talkpilot/groups/phone.utils.ts +46 -46
  170. package/src/talkpilot/index.ts +32 -32
  171. package/src/talkpilot/leads/index.ts +2 -2
  172. package/src/talkpilot/leads/leads.getter.ts +6 -6
  173. package/src/talkpilot/leads/leads.schema.ts +33 -33
  174. package/src/talkpilot/leads/leads.types.ts +20 -20
  175. package/src/talkpilot/mongodb-client.ts +78 -78
  176. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +530 -530
  177. package/src/talkpilot/phone_numbers/index.ts +2 -2
  178. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +240 -240
  179. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  180. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  181. package/src/talkpilot/phone_numbers/phone_numbers.utils.ts +9 -9
  182. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  183. package/src/talkpilot/plans/index.ts +2 -2
  184. package/src/talkpilot/plans/plans.getters.ts +132 -132
  185. package/src/talkpilot/plans/plans.types.ts +89 -89
  186. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  187. package/src/talkpilot/products/index.ts +2 -2
  188. package/src/talkpilot/products/products.getters.ts +12 -12
  189. package/src/talkpilot/products/products.types.ts +9 -9
  190. package/src/talkpilot/results/index.ts +7 -7
  191. package/src/talkpilot/results/results.getter.ts +39 -39
  192. package/src/talkpilot/results/results.schema.ts +25 -25
  193. package/src/talkpilot/results/results.types.ts +34 -34
  194. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  195. package/src/talkpilot/retry_analyze/index.ts +2 -2
  196. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  197. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  198. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  199. package/src/talkpilot/sessions/index.ts +2 -2
  200. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  201. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  202. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  203. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  204. package/src/talkpilot/subscriptions/index.ts +3 -3
  205. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  206. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  207. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  208. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  209. package/src/talkpilot/utils/query.utils.ts +21 -21
  210. package/src/test-utils/db-utils.ts +33 -33
  211. package/src/test-utils/factories/index.ts +19 -19
  212. package/src/test-utils/factories/municipal/cities.ts +16 -16
  213. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  214. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  215. package/src/test-utils/factories/municipal/residents.ts +20 -20
  216. package/src/test-utils/factories/municipal/streets.ts +22 -22
  217. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  218. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  219. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  220. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  221. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  222. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  223. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  224. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  225. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  226. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  227. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  228. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  229. package/src/test-utils/factories/websitalk/scans.ts +30 -30
  230. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  231. package/src/utils/date.utils.ts +126 -126
  232. package/src/utils/shared.types.ts +4 -4
  233. package/src/utils/validation.ts +23 -23
  234. package/src/websitalk/index.ts +18 -18
  235. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  236. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  237. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  238. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  239. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  240. package/src/websitalk/mongodb-client.ts +61 -61
  241. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +267 -267
  242. package/src/websitalk/scanResources/index.ts +4 -4
  243. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  244. package/src/websitalk/scanResources/scanResources.getters.ts +128 -128
  245. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  246. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  247. package/src/websitalk/scans/__tests__/scans.spec.ts +362 -362
  248. package/src/websitalk/scans/index.ts +4 -4
  249. package/src/websitalk/scans/scans.constants.ts +18 -18
  250. package/src/websitalk/scans/scans.getters.ts +172 -172
  251. package/src/websitalk/scans/scans.types.ts +58 -58
  252. package/src/websitalk/scans/scans.utils.ts +5 -5
  253. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  254. package/src/websitalk/websiteUrls/index.ts +2 -2
  255. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  256. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  257. package/tsconfig.json +23 -23
  258. package/src/municipal/muniIssues/__tests__/muniIssues.getters.spec.ts +0 -66
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,168 +1,168 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallEndedByValues,
7
- CallStatusValues,
8
- CONFERENCE_ROLE_CUSTOMER,
9
- CONFERENCE_ROLE_SUPERVISOR,
10
- } from "./calls.constants";
11
-
12
- export type ConferenceRole =
13
- | typeof CONFERENCE_ROLE_CUSTOMER
14
- | typeof CONFERENCE_ROLE_SUPERVISOR
15
- | null;
16
-
17
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
18
-
19
- export type CallEndedBy = (typeof CallEndedByValues)[keyof typeof CallEndedByValues];
20
-
21
- /**
22
- * Represents the call usage information with details about charging segments and quota impact.
23
- */
24
- export type CallUsage = {
25
- /** Length in minutes of a segment the call is charged by. */
26
- minutesPerSegment: number;
27
- /** Segments the call adds to the customer's quota. */
28
- segments: number;
29
- };
30
-
31
- export type Call = {
32
- callSid: string;
33
- flowId: ObjectId;
34
- clientId: string;
35
- sessionId: ObjectId | null;
36
- runId?: string;
37
- resultId: ObjectId;
38
- customerPhoneNumber: string;
39
- agentPhoneNumber: string;
40
- isIncomingCall: boolean;
41
- isOutgoingCall: boolean;
42
- callLength: number;
43
- usage?: CallUsage;
44
- transcription?: TranscriptionSegment[];
45
- status?: CallStatus;
46
- leads?: LeadProperty[];
47
- summary?: string;
48
- recordingUrl?: string;
49
- env: string;
50
- updatedAt: Date;
51
- createdAt: Date;
52
- isAnsweredByAnsweringMachine?: boolean;
53
- agentHungUp?: boolean;
54
- endReason?: string;
55
- endedBy?: CallEndedBy;
56
- conferenceName?: string | null;
57
- conferenceSid?: string | null;
58
- conferenceParticipantSid?: string | null;
59
- isConferenceCall?: boolean;
60
- conferenceRole?: ConferenceRole;
61
- redirectedCall?: boolean;
62
- /** Present only on redirected calls: what the dialled leg did. */
63
- redirectCallLog?: RedirectCallLog;
64
- toolExecutions?: ToolExecution[];
65
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
66
- /** The AI provider's id for the call, if it has one */
67
- aiProviderConversationId?: string;
68
- };
69
-
70
- /**
71
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
72
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
73
- * destination never answered.
74
- */
75
- export type RedirectCallLog = {
76
- childCallSid?: string;
77
- to?: string;
78
- status: CallStatus;
79
- durationSeconds: number;
80
- endedAt: Date;
81
- };
82
-
83
- export type ToolExecution = {
84
- toolName: string;
85
- executedAt: Date;
86
- durationMs: number;
87
- args: Record<string, unknown> | { _redacted: true };
88
- meta: ToolExecutionMeta;
89
- status: "success" | "error";
90
- httpStatus?: number;
91
- response?: Record<string, unknown>;
92
- steps?: ToolExecutionStep[];
93
- };
94
-
95
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
96
-
97
- export type ToolExecutionStep = {
98
- timestamp: Date;
99
- label: string;
100
- level: ToolExecutionStepLevel;
101
- data?: Record<string, unknown> | string;
102
- payload?: Record<string, unknown>;
103
- };
104
-
105
- export type ToolExecutionMeta =
106
- | {
107
- kind: "http";
108
- url: string;
109
- method: string;
110
- flowToolId?: string;
111
- runInBackground?: boolean;
112
- sensitive?: boolean;
113
- }
114
- | { kind: "internal" };
115
-
116
- export type CallQueryOptions = {
117
- sort?: Sort;
118
- skip?: number;
119
- limit?: number;
120
- };
121
-
122
- export type CallsFilterParams = {
123
- clientId: string;
124
- callSid?: string;
125
- startDate?: Date;
126
- endDate?: Date;
127
- status?: CallStatus;
128
- customerPhoneNumber?: string;
129
- agentPhoneNumber?: string;
130
- flowId?: string;
131
- runId?: string;
132
- sessionId?: string;
133
- isIncoming?: boolean;
134
- billableCallsFrom?: number;
135
- billableCallsTo?: number;
136
- search?: string;
137
- };
138
-
139
- export type ImmutableCallFields =
140
- | "customerPhoneNumber"
141
- | "agentPhoneNumber"
142
- | "isIncomingCall"
143
- | "isOutgoingCall"
144
- | "sessionId"
145
- | "callSid"
146
- | "flowId"
147
- | "clientId"
148
- | "runId"
149
- | "resultId"
150
- | "env"
151
- | "createdAt";
152
-
153
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields | "endedBy">>;
154
-
155
- export type CallDoc = WithId<Call>;
156
-
157
- /** @deprecated use DashboardHeatmapMetric instead */
158
- export type CallsByHour = { hour: number; calls: number };
159
-
160
- export type CountOpts = {
161
- isOutgoingCall?: boolean;
162
- isIncomingCall?: boolean;
163
- };
164
-
165
- export type DateRange = {
166
- since?: Date;
167
- until?: Date;
168
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallEndedByValues,
7
+ CallStatusValues,
8
+ CONFERENCE_ROLE_CUSTOMER,
9
+ CONFERENCE_ROLE_SUPERVISOR,
10
+ } from "./calls.constants";
11
+
12
+ export type ConferenceRole =
13
+ | typeof CONFERENCE_ROLE_CUSTOMER
14
+ | typeof CONFERENCE_ROLE_SUPERVISOR
15
+ | null;
16
+
17
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
18
+
19
+ export type CallEndedBy = (typeof CallEndedByValues)[keyof typeof CallEndedByValues];
20
+
21
+ /**
22
+ * Represents the call usage information with details about charging segments and quota impact.
23
+ */
24
+ export type CallUsage = {
25
+ /** Length in minutes of a segment the call is charged by. */
26
+ minutesPerSegment: number;
27
+ /** Segments the call adds to the customer's quota. */
28
+ segments: number;
29
+ };
30
+
31
+ export type Call = {
32
+ callSid: string;
33
+ flowId: ObjectId;
34
+ clientId: string;
35
+ sessionId: ObjectId | null;
36
+ runId?: string;
37
+ resultId: ObjectId;
38
+ customerPhoneNumber: string;
39
+ agentPhoneNumber: string;
40
+ isIncomingCall: boolean;
41
+ isOutgoingCall: boolean;
42
+ callLength: number;
43
+ usage?: CallUsage;
44
+ transcription?: TranscriptionSegment[];
45
+ status?: CallStatus;
46
+ leads?: LeadProperty[];
47
+ summary?: string;
48
+ recordingUrl?: string;
49
+ env: string;
50
+ updatedAt: Date;
51
+ createdAt: Date;
52
+ isAnsweredByAnsweringMachine?: boolean;
53
+ agentHungUp?: boolean;
54
+ endReason?: string;
55
+ endedBy?: CallEndedBy;
56
+ conferenceName?: string | null;
57
+ conferenceSid?: string | null;
58
+ conferenceParticipantSid?: string | null;
59
+ isConferenceCall?: boolean;
60
+ conferenceRole?: ConferenceRole;
61
+ redirectedCall?: boolean;
62
+ /** Present only on redirected calls: what the dialled leg did. */
63
+ redirectCallLog?: RedirectCallLog;
64
+ toolExecutions?: ToolExecution[];
65
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
66
+ /** The AI provider's id for the call, if it has one */
67
+ aiProviderConversationId?: string;
68
+ };
69
+
70
+ /**
71
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
72
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
73
+ * destination never answered.
74
+ */
75
+ export type RedirectCallLog = {
76
+ childCallSid?: string;
77
+ to?: string;
78
+ status: CallStatus;
79
+ durationSeconds: number;
80
+ endedAt: Date;
81
+ };
82
+
83
+ export type ToolExecution = {
84
+ toolName: string;
85
+ executedAt: Date;
86
+ durationMs: number;
87
+ args: Record<string, unknown> | { _redacted: true };
88
+ meta: ToolExecutionMeta;
89
+ status: "success" | "error";
90
+ httpStatus?: number;
91
+ response?: Record<string, unknown>;
92
+ steps?: ToolExecutionStep[];
93
+ };
94
+
95
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
96
+
97
+ export type ToolExecutionStep = {
98
+ timestamp: Date;
99
+ label: string;
100
+ level: ToolExecutionStepLevel;
101
+ data?: Record<string, unknown> | string;
102
+ payload?: Record<string, unknown>;
103
+ };
104
+
105
+ export type ToolExecutionMeta =
106
+ | {
107
+ kind: "http";
108
+ url: string;
109
+ method: string;
110
+ flowToolId?: string;
111
+ runInBackground?: boolean;
112
+ sensitive?: boolean;
113
+ }
114
+ | { kind: "internal" };
115
+
116
+ export type CallQueryOptions = {
117
+ sort?: Sort;
118
+ skip?: number;
119
+ limit?: number;
120
+ };
121
+
122
+ export type CallsFilterParams = {
123
+ clientId: string;
124
+ callSid?: string;
125
+ startDate?: Date;
126
+ endDate?: Date;
127
+ status?: CallStatus;
128
+ customerPhoneNumber?: string;
129
+ agentPhoneNumber?: string;
130
+ flowId?: string;
131
+ runId?: string;
132
+ sessionId?: string;
133
+ isIncoming?: boolean;
134
+ billableCallsFrom?: number;
135
+ billableCallsTo?: number;
136
+ search?: string;
137
+ };
138
+
139
+ export type ImmutableCallFields =
140
+ | "customerPhoneNumber"
141
+ | "agentPhoneNumber"
142
+ | "isIncomingCall"
143
+ | "isOutgoingCall"
144
+ | "sessionId"
145
+ | "callSid"
146
+ | "flowId"
147
+ | "clientId"
148
+ | "runId"
149
+ | "resultId"
150
+ | "env"
151
+ | "createdAt";
152
+
153
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields | "endedBy">>;
154
+
155
+ export type CallDoc = WithId<Call>;
156
+
157
+ /** @deprecated use DashboardHeatmapMetric instead */
158
+ export type CallsByHour = { hour: number; calls: number };
159
+
160
+ export type CountOpts = {
161
+ isOutgoingCall?: boolean;
162
+ isIncomingCall?: boolean;
163
+ };
164
+
165
+ export type DateRange = {
166
+ since?: Date;
167
+ until?: Date;
168
+ };