@talkpilot/core-db 1.3.75 → 1.3.77

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (286) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +817 -818
  5. package/dist/index.d.ts +0 -1
  6. package/dist/index.d.ts.map +1 -1
  7. package/dist/index.js +0 -1
  8. package/dist/index.js.map +1 -1
  9. package/dist/municipal/index.d.ts +0 -1
  10. package/dist/municipal/index.d.ts.map +1 -1
  11. package/dist/municipal/index.js +0 -1
  12. package/dist/municipal/index.js.map +1 -1
  13. package/dist/municipal/muniIssues/index.d.ts +2 -2
  14. package/dist/municipal/muniIssues/index.d.ts.map +1 -1
  15. package/dist/municipal/muniIssues/index.js +2 -1
  16. package/dist/municipal/muniIssues/index.js.map +1 -1
  17. package/dist/municipal/muniIssues/muniIssues.constants.d.ts +2 -0
  18. package/dist/municipal/muniIssues/muniIssues.constants.d.ts.map +1 -1
  19. package/dist/municipal/muniIssues/muniIssues.constants.js +8 -1
  20. package/dist/municipal/muniIssues/muniIssues.constants.js.map +1 -1
  21. package/dist/municipal/muniIssues/muniIssues.getters.d.ts +6 -1
  22. package/dist/municipal/muniIssues/muniIssues.getters.d.ts.map +1 -1
  23. package/dist/municipal/muniIssues/muniIssues.getters.js +31 -1
  24. package/dist/municipal/muniIssues/muniIssues.getters.js.map +1 -1
  25. package/dist/municipal/muniIssues/muniIssues.schema.d.ts.map +1 -1
  26. package/dist/municipal/muniIssues/muniIssues.schema.js +13 -0
  27. package/dist/municipal/muniIssues/muniIssues.schema.js.map +1 -1
  28. package/dist/municipal/muniIssues/muniIssues.setters.d.ts +5 -1
  29. package/dist/municipal/muniIssues/muniIssues.setters.d.ts.map +1 -1
  30. package/dist/municipal/muniIssues/muniIssues.setters.js +39 -2
  31. package/dist/municipal/muniIssues/muniIssues.setters.js.map +1 -1
  32. package/dist/municipal/muniIssues/muniIssues.types.d.ts +23 -2
  33. package/dist/municipal/muniIssues/muniIssues.types.d.ts.map +1 -1
  34. package/dist/talkpilot/flows/flows.schema.d.ts +0 -28
  35. package/dist/talkpilot/flows/flows.schema.d.ts.map +1 -1
  36. package/dist/talkpilot/flows/flows.schema.js +0 -16
  37. package/dist/talkpilot/flows/flows.schema.js.map +1 -1
  38. package/dist/talkpilot/flows/flows.types.d.ts +0 -8
  39. package/dist/talkpilot/flows/flows.types.d.ts.map +1 -1
  40. package/dist/test-utils/factories/index.d.ts +0 -1
  41. package/dist/test-utils/factories/index.d.ts.map +1 -1
  42. package/dist/test-utils/factories/index.js +0 -1
  43. package/dist/test-utils/factories/index.js.map +1 -1
  44. package/jest.config.js +20 -20
  45. package/package.json +46 -46
  46. package/src/__tests__/setup.ts +20 -20
  47. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  48. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  49. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  50. package/src/bulkWrite/index.ts +2 -2
  51. package/src/config.ts +9 -9
  52. package/src/configuration/index.ts +17 -17
  53. package/src/configuration/internalModels/index.ts +3 -3
  54. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  55. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  56. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  57. package/src/configuration/models/__tests__/models.getters.spec.ts +67 -67
  58. package/src/configuration/models/index.ts +27 -27
  59. package/src/configuration/models/models.constants.ts +20 -20
  60. package/src/configuration/models/models.getters.ts +71 -71
  61. package/src/configuration/models/models.types.ts +80 -80
  62. package/src/configuration/mongodb-client.ts +62 -62
  63. package/src/configuration/prompts/index.ts +2 -2
  64. package/src/configuration/prompts/prompts.getters.ts +49 -49
  65. package/src/configuration/prompts/prompts.types.ts +11 -11
  66. package/src/connection.ts +81 -81
  67. package/src/index.ts +47 -48
  68. package/src/municipal/__tests__/validation.spec.ts +62 -62
  69. package/src/municipal/cities/cities.getters.ts +50 -50
  70. package/src/municipal/cities/cities.types.ts +11 -11
  71. package/src/municipal/cities/index.ts +2 -2
  72. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  73. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  74. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  75. package/src/municipal/departmentsSubjects/index.ts +9 -9
  76. package/src/municipal/index.ts +22 -23
  77. package/src/municipal/mongodb-client.ts +61 -61
  78. package/src/municipal/muniIssues/__tests__/muniIssues.getters.spec.ts +66 -0
  79. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +167 -94
  80. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +93 -92
  81. package/src/municipal/muniIssues/index.ts +22 -17
  82. package/src/municipal/muniIssues/muniIssues.constants.ts +26 -18
  83. package/src/municipal/muniIssues/muniIssues.getters.ts +68 -24
  84. package/src/municipal/muniIssues/muniIssues.schema.ts +80 -66
  85. package/src/municipal/muniIssues/muniIssues.setters.ts +80 -24
  86. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  87. package/src/municipal/muniIssues/muniIssues.types.ts +68 -37
  88. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  89. package/src/municipal/streets/index.ts +2 -2
  90. package/src/municipal/streets/streets.getters.ts +140 -140
  91. package/src/municipal/streets/streets.types.ts +19 -19
  92. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  93. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  94. package/src/municipal/systemInstructions/index.ts +7 -7
  95. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  96. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  97. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  98. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  99. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  100. package/src/municipal/tickets/index.ts +9 -9
  101. package/src/municipal/tickets/tickets.constants.ts +8 -8
  102. package/src/municipal/tickets/tickets.getters.ts +121 -121
  103. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  104. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  105. package/src/municipal/tickets/tickets.types.ts +54 -54
  106. package/src/municipal/utils/types.ts +11 -11
  107. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  108. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  109. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  110. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  111. package/src/talkpilot/agents/agents.getters.ts +34 -34
  112. package/src/talkpilot/agents/agents.types.ts +14 -14
  113. package/src/talkpilot/agents/index.ts +2 -2
  114. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  115. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  116. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  117. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  118. package/src/talkpilot/callTokenUsage/__tests__/callTokenUsage.getters.spec.ts +57 -57
  119. package/src/talkpilot/callTokenUsage/callTokenUsage.getters.ts +42 -42
  120. package/src/talkpilot/callTokenUsage/callTokenUsage.types.ts +28 -28
  121. package/src/talkpilot/callTokenUsage/index.ts +2 -2
  122. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  123. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  124. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -471
  125. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  126. package/src/talkpilot/calls/calls.constants.ts +49 -49
  127. package/src/talkpilot/calls/calls.getters.ts +277 -277
  128. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  129. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  130. package/src/talkpilot/calls/calls.types.ts +151 -151
  131. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  132. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  133. package/src/talkpilot/calls/index.ts +6 -6
  134. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  135. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  136. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  137. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  138. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  139. package/src/talkpilot/clients/clients.getters.ts +19 -19
  140. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  141. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  142. package/src/talkpilot/clients/clients.types.ts +18 -18
  143. package/src/talkpilot/clients/index.ts +4 -4
  144. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  145. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  146. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  147. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  148. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +137 -137
  149. package/src/talkpilot/clientsConfig/index.ts +3 -3
  150. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  151. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  152. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  153. package/src/talkpilot/contextNotes/index.ts +2 -2
  154. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +124 -152
  155. package/src/talkpilot/flows/flows.getter.ts +34 -34
  156. package/src/talkpilot/flows/flows.schema.ts +180 -196
  157. package/src/talkpilot/flows/flows.types.ts +211 -220
  158. package/src/talkpilot/flows/index.ts +7 -7
  159. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  160. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  161. package/src/talkpilot/groups/groups.getters.ts +30 -30
  162. package/src/talkpilot/groups/groups.types.ts +29 -29
  163. package/src/talkpilot/groups/index.ts +3 -3
  164. package/src/talkpilot/groups/phone.utils.ts +46 -46
  165. package/src/talkpilot/index.ts +32 -32
  166. package/src/talkpilot/leads/index.ts +2 -2
  167. package/src/talkpilot/leads/leads.getter.ts +6 -6
  168. package/src/talkpilot/leads/leads.schema.ts +33 -33
  169. package/src/talkpilot/leads/leads.types.ts +20 -20
  170. package/src/talkpilot/mongodb-client.ts +78 -78
  171. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +530 -530
  172. package/src/talkpilot/phone_numbers/index.ts +2 -2
  173. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +240 -240
  174. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  175. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  176. package/src/talkpilot/phone_numbers/phone_numbers.utils.ts +9 -9
  177. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  178. package/src/talkpilot/plans/index.ts +2 -2
  179. package/src/talkpilot/plans/plans.getters.ts +132 -132
  180. package/src/talkpilot/plans/plans.types.ts +89 -89
  181. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  182. package/src/talkpilot/products/index.ts +2 -2
  183. package/src/talkpilot/products/products.getters.ts +12 -12
  184. package/src/talkpilot/products/products.types.ts +9 -9
  185. package/src/talkpilot/results/index.ts +7 -7
  186. package/src/talkpilot/results/results.getter.ts +39 -39
  187. package/src/talkpilot/results/results.schema.ts +25 -25
  188. package/src/talkpilot/results/results.types.ts +34 -34
  189. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  190. package/src/talkpilot/retry_analyze/index.ts +2 -2
  191. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  192. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  193. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  194. package/src/talkpilot/sessions/index.ts +2 -2
  195. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  196. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  197. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  198. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  199. package/src/talkpilot/subscriptions/index.ts +3 -3
  200. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  201. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  202. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  203. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  204. package/src/talkpilot/utils/query.utils.ts +21 -21
  205. package/src/test-utils/db-utils.ts +33 -33
  206. package/src/test-utils/factories/index.ts +18 -19
  207. package/src/test-utils/factories/municipal/cities.ts +16 -16
  208. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  209. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  210. package/src/test-utils/factories/municipal/streets.ts +22 -22
  211. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  212. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  213. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  214. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  215. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  216. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  217. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  218. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  219. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  220. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  221. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  222. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  223. package/src/test-utils/factories/websitalk/scans.ts +30 -30
  224. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  225. package/src/utils/date.utils.ts +126 -126
  226. package/src/utils/shared.types.ts +4 -4
  227. package/src/utils/validation.ts +23 -23
  228. package/src/websitalk/index.ts +18 -18
  229. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  230. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  231. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  232. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  233. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  234. package/src/websitalk/mongodb-client.ts +61 -61
  235. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +267 -267
  236. package/src/websitalk/scanResources/index.ts +4 -4
  237. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  238. package/src/websitalk/scanResources/scanResources.getters.ts +128 -128
  239. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  240. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  241. package/src/websitalk/scans/__tests__/scans.spec.ts +362 -362
  242. package/src/websitalk/scans/index.ts +4 -4
  243. package/src/websitalk/scans/scans.constants.ts +18 -18
  244. package/src/websitalk/scans/scans.getters.ts +172 -172
  245. package/src/websitalk/scans/scans.types.ts +58 -58
  246. package/src/websitalk/scans/scans.utils.ts +5 -5
  247. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  248. package/src/websitalk/websiteUrls/index.ts +2 -2
  249. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  250. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  251. package/tsconfig.json +23 -23
  252. package/dist/municipal/residents/index.d.ts +0 -5
  253. package/dist/municipal/residents/index.d.ts.map +0 -1
  254. package/dist/municipal/residents/index.js +0 -24
  255. package/dist/municipal/residents/index.js.map +0 -1
  256. package/dist/municipal/residents/residents.constants.d.ts +0 -3
  257. package/dist/municipal/residents/residents.constants.d.ts.map +0 -1
  258. package/dist/municipal/residents/residents.constants.js +0 -6
  259. package/dist/municipal/residents/residents.constants.js.map +0 -1
  260. package/dist/municipal/residents/residents.getters.d.ts +0 -9
  261. package/dist/municipal/residents/residents.getters.d.ts.map +0 -1
  262. package/dist/municipal/residents/residents.getters.js +0 -32
  263. package/dist/municipal/residents/residents.getters.js.map +0 -1
  264. package/dist/municipal/residents/residents.schema.d.ts +0 -4
  265. package/dist/municipal/residents/residents.schema.d.ts.map +0 -1
  266. package/dist/municipal/residents/residents.schema.js +0 -29
  267. package/dist/municipal/residents/residents.schema.js.map +0 -1
  268. package/dist/municipal/residents/residents.types.d.ts +0 -15
  269. package/dist/municipal/residents/residents.types.d.ts.map +0 -1
  270. package/dist/municipal/residents/residents.types.js +0 -3
  271. package/dist/municipal/residents/residents.types.js.map +0 -1
  272. package/dist/talkpilot/subscriptions/subscriptions.utils.d.ts +0 -4
  273. package/dist/talkpilot/subscriptions/subscriptions.utils.d.ts.map +0 -1
  274. package/dist/talkpilot/subscriptions/subscriptions.utils.js +0 -20
  275. package/dist/talkpilot/subscriptions/subscriptions.utils.js.map +0 -1
  276. package/dist/test-utils/factories/municipal/residents.d.ts +0 -5
  277. package/dist/test-utils/factories/municipal/residents.d.ts.map +0 -1
  278. package/dist/test-utils/factories/municipal/residents.js +0 -22
  279. package/dist/test-utils/factories/municipal/residents.js.map +0 -1
  280. package/src/municipal/residents/__tests__/residents.spec.ts +0 -92
  281. package/src/municipal/residents/index.ts +0 -4
  282. package/src/municipal/residents/residents.constants.ts +0 -2
  283. package/src/municipal/residents/residents.getters.ts +0 -42
  284. package/src/municipal/residents/residents.schema.ts +0 -28
  285. package/src/municipal/residents/residents.types.ts +0 -17
  286. package/src/test-utils/factories/municipal/residents.ts +0 -20
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
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- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
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- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
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- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,151 +1,151 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallStatusValues,
7
- CONFERENCE_ROLE_CUSTOMER,
8
- CONFERENCE_ROLE_SUPERVISOR,
9
- } from "./calls.constants";
10
-
11
- export type ConferenceRole =
12
- | typeof CONFERENCE_ROLE_CUSTOMER
13
- | typeof CONFERENCE_ROLE_SUPERVISOR
14
- | null;
15
-
16
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
-
18
- export type Call = {
19
- callSid: string;
20
- flowId: ObjectId;
21
- clientId: string;
22
- sessionId: ObjectId | null;
23
- runId?: string;
24
- resultId: ObjectId;
25
- customerPhoneNumber: string;
26
- agentPhoneNumber: string;
27
- isIncomingCall: boolean;
28
- isOutgoingCall: boolean;
29
- callLength: number;
30
- transcription?: TranscriptionSegment[];
31
- status?: CallStatus;
32
- leads?: LeadProperty[];
33
- summary?: string;
34
- recordingUrl?: string;
35
- env: string;
36
- updatedAt: Date;
37
- createdAt: Date;
38
- isAnsweredByAnsweringMachine?: boolean;
39
- agentHungUp?: boolean;
40
- endReason?: string;
41
- conferenceName?: string | null;
42
- conferenceSid?: string | null;
43
- conferenceParticipantSid?: string | null;
44
- isConferenceCall?: boolean;
45
- conferenceRole?: ConferenceRole;
46
- redirectedCall?: boolean;
47
- /** Present only on redirected calls: what the dialled leg did. */
48
- redirectCallLog?: RedirectCallLog;
49
- toolExecutions?: ToolExecution[];
50
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
- /** The AI provider's id for the call, if it has one */
52
- aiProviderConversationId?: string;
53
- };
54
-
55
- /**
56
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
57
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
58
- * destination never answered.
59
- */
60
- export type RedirectCallLog = {
61
- childCallSid?: string;
62
- to?: string;
63
- status: CallStatus;
64
- durationSeconds: number;
65
- endedAt: Date;
66
- };
67
-
68
- export type ToolExecution = {
69
- toolName: string;
70
- executedAt: Date;
71
- durationMs: number;
72
- args: Record<string, unknown> | { _redacted: true };
73
- meta: ToolExecutionMeta;
74
- status: "success" | "error";
75
- httpStatus?: number;
76
- response?: Record<string, unknown>;
77
- steps?: ToolExecutionStep[];
78
- };
79
-
80
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
81
-
82
- export type ToolExecutionStep = {
83
- timestamp: Date;
84
- label: string;
85
- level: ToolExecutionStepLevel;
86
- data?: Record<string, unknown> | string;
87
- payload?: Record<string, unknown>;
88
- };
89
-
90
- export type ToolExecutionMeta =
91
- | {
92
- kind: "http";
93
- url: string;
94
- method: string;
95
- flowToolId?: string;
96
- runInBackground?: boolean;
97
- sensitive?: boolean;
98
- }
99
- | { kind: "internal" };
100
-
101
- export type CallQueryOptions = {
102
- sort?: Sort;
103
- skip?: number;
104
- limit?: number;
105
- };
106
-
107
- export type CallsFilterParams = {
108
- clientId: string;
109
- callSid?: string;
110
- startDate?: Date;
111
- endDate?: Date;
112
- status?: CallStatus;
113
- customerPhoneNumber?: string;
114
- agentPhoneNumber?: string;
115
- flowId?: string;
116
- runId?: string;
117
- sessionId?: string;
118
- isIncoming?: boolean;
119
- search?: string;
120
- };
121
-
122
- export type ImmutableCallFields =
123
- | "customerPhoneNumber"
124
- | "agentPhoneNumber"
125
- | "isIncomingCall"
126
- | "isOutgoingCall"
127
- | "sessionId"
128
- | "callSid"
129
- | "flowId"
130
- | "clientId"
131
- | "runId"
132
- | "resultId"
133
- | "env"
134
- | "createdAt";
135
-
136
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
137
-
138
- export type CallDoc = WithId<Call>;
139
-
140
- /** @deprecated use DashboardHeatmapMetric instead */
141
- export type CallsByHour = { hour: number; calls: number };
142
-
143
- export type CountOpts = {
144
- isOutgoingCall?: boolean;
145
- isIncomingCall?: boolean;
146
- };
147
-
148
- export type DateRange = {
149
- since?: Date;
150
- until?: Date;
151
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallStatusValues,
7
+ CONFERENCE_ROLE_CUSTOMER,
8
+ CONFERENCE_ROLE_SUPERVISOR,
9
+ } from "./calls.constants";
10
+
11
+ export type ConferenceRole =
12
+ | typeof CONFERENCE_ROLE_CUSTOMER
13
+ | typeof CONFERENCE_ROLE_SUPERVISOR
14
+ | null;
15
+
16
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
+
18
+ export type Call = {
19
+ callSid: string;
20
+ flowId: ObjectId;
21
+ clientId: string;
22
+ sessionId: ObjectId | null;
23
+ runId?: string;
24
+ resultId: ObjectId;
25
+ customerPhoneNumber: string;
26
+ agentPhoneNumber: string;
27
+ isIncomingCall: boolean;
28
+ isOutgoingCall: boolean;
29
+ callLength: number;
30
+ transcription?: TranscriptionSegment[];
31
+ status?: CallStatus;
32
+ leads?: LeadProperty[];
33
+ summary?: string;
34
+ recordingUrl?: string;
35
+ env: string;
36
+ updatedAt: Date;
37
+ createdAt: Date;
38
+ isAnsweredByAnsweringMachine?: boolean;
39
+ agentHungUp?: boolean;
40
+ endReason?: string;
41
+ conferenceName?: string | null;
42
+ conferenceSid?: string | null;
43
+ conferenceParticipantSid?: string | null;
44
+ isConferenceCall?: boolean;
45
+ conferenceRole?: ConferenceRole;
46
+ redirectedCall?: boolean;
47
+ /** Present only on redirected calls: what the dialled leg did. */
48
+ redirectCallLog?: RedirectCallLog;
49
+ toolExecutions?: ToolExecution[];
50
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
+ /** The AI provider's id for the call, if it has one */
52
+ aiProviderConversationId?: string;
53
+ };
54
+
55
+ /**
56
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
57
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
58
+ * destination never answered.
59
+ */
60
+ export type RedirectCallLog = {
61
+ childCallSid?: string;
62
+ to?: string;
63
+ status: CallStatus;
64
+ durationSeconds: number;
65
+ endedAt: Date;
66
+ };
67
+
68
+ export type ToolExecution = {
69
+ toolName: string;
70
+ executedAt: Date;
71
+ durationMs: number;
72
+ args: Record<string, unknown> | { _redacted: true };
73
+ meta: ToolExecutionMeta;
74
+ status: "success" | "error";
75
+ httpStatus?: number;
76
+ response?: Record<string, unknown>;
77
+ steps?: ToolExecutionStep[];
78
+ };
79
+
80
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
81
+
82
+ export type ToolExecutionStep = {
83
+ timestamp: Date;
84
+ label: string;
85
+ level: ToolExecutionStepLevel;
86
+ data?: Record<string, unknown> | string;
87
+ payload?: Record<string, unknown>;
88
+ };
89
+
90
+ export type ToolExecutionMeta =
91
+ | {
92
+ kind: "http";
93
+ url: string;
94
+ method: string;
95
+ flowToolId?: string;
96
+ runInBackground?: boolean;
97
+ sensitive?: boolean;
98
+ }
99
+ | { kind: "internal" };
100
+
101
+ export type CallQueryOptions = {
102
+ sort?: Sort;
103
+ skip?: number;
104
+ limit?: number;
105
+ };
106
+
107
+ export type CallsFilterParams = {
108
+ clientId: string;
109
+ callSid?: string;
110
+ startDate?: Date;
111
+ endDate?: Date;
112
+ status?: CallStatus;
113
+ customerPhoneNumber?: string;
114
+ agentPhoneNumber?: string;
115
+ flowId?: string;
116
+ runId?: string;
117
+ sessionId?: string;
118
+ isIncoming?: boolean;
119
+ search?: string;
120
+ };
121
+
122
+ export type ImmutableCallFields =
123
+ | "customerPhoneNumber"
124
+ | "agentPhoneNumber"
125
+ | "isIncomingCall"
126
+ | "isOutgoingCall"
127
+ | "sessionId"
128
+ | "callSid"
129
+ | "flowId"
130
+ | "clientId"
131
+ | "runId"
132
+ | "resultId"
133
+ | "env"
134
+ | "createdAt";
135
+
136
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
137
+
138
+ export type CallDoc = WithId<Call>;
139
+
140
+ /** @deprecated use DashboardHeatmapMetric instead */
141
+ export type CallsByHour = { hour: number; calls: number };
142
+
143
+ export type CountOpts = {
144
+ isOutgoingCall?: boolean;
145
+ isIncomingCall?: boolean;
146
+ };
147
+
148
+ export type DateRange = {
149
+ since?: Date;
150
+ until?: Date;
151
+ };