@talkpilot/core-db 1.3.74 → 1.3.76

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (249) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +816 -844
  5. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.d.ts +10 -0
  6. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.d.ts.map +1 -0
  7. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.js +15 -0
  8. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.js.map +1 -0
  9. package/dist/municipal/streets/streets.setters.d.ts +10 -0
  10. package/dist/municipal/streets/streets.setters.d.ts.map +1 -0
  11. package/dist/municipal/streets/streets.setters.js +15 -0
  12. package/dist/municipal/streets/streets.setters.js.map +1 -0
  13. package/dist/reconcile/index.d.ts +5 -0
  14. package/dist/reconcile/index.d.ts.map +1 -0
  15. package/dist/reconcile/index.js +21 -0
  16. package/dist/reconcile/index.js.map +1 -0
  17. package/dist/reconcile/reconcile.diff.d.ts +4 -0
  18. package/dist/reconcile/reconcile.diff.d.ts.map +1 -0
  19. package/dist/reconcile/reconcile.diff.js +36 -0
  20. package/dist/reconcile/reconcile.diff.js.map +1 -0
  21. package/dist/reconcile/reconcile.execute.d.ts +7 -0
  22. package/dist/reconcile/reconcile.execute.d.ts.map +1 -0
  23. package/dist/reconcile/reconcile.execute.js +20 -0
  24. package/dist/reconcile/reconcile.execute.js.map +1 -0
  25. package/dist/reconcile/reconcile.ops.d.ts +12 -0
  26. package/dist/reconcile/reconcile.ops.d.ts.map +1 -0
  27. package/dist/reconcile/reconcile.ops.js +24 -0
  28. package/dist/reconcile/reconcile.ops.js.map +1 -0
  29. package/dist/reconcile/reconcile.types.d.ts +32 -0
  30. package/dist/reconcile/reconcile.types.d.ts.map +1 -0
  31. package/dist/reconcile/reconcile.types.js +3 -0
  32. package/dist/reconcile/reconcile.types.js.map +1 -0
  33. package/dist/talkpilot/calls/calls.constants.d.ts +0 -7
  34. package/dist/talkpilot/calls/calls.constants.d.ts.map +1 -1
  35. package/dist/talkpilot/calls/calls.constants.js +1 -8
  36. package/dist/talkpilot/calls/calls.constants.js.map +1 -1
  37. package/dist/talkpilot/calls/calls.getters.d.ts +1 -2
  38. package/dist/talkpilot/calls/calls.getters.d.ts.map +1 -1
  39. package/dist/talkpilot/calls/calls.getters.js +1 -6
  40. package/dist/talkpilot/calls/calls.getters.js.map +1 -1
  41. package/dist/talkpilot/calls/calls.types.d.ts +14 -4
  42. package/dist/talkpilot/calls/calls.types.d.ts.map +1 -1
  43. package/jest.config.js +20 -20
  44. package/package.json +46 -46
  45. package/src/__tests__/setup.ts +20 -20
  46. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  47. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  48. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  49. package/src/bulkWrite/index.ts +2 -2
  50. package/src/config.ts +9 -9
  51. package/src/configuration/index.ts +17 -17
  52. package/src/configuration/internalModels/index.ts +3 -3
  53. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  54. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  55. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  56. package/src/configuration/models/__tests__/models.getters.spec.ts +67 -67
  57. package/src/configuration/models/index.ts +27 -27
  58. package/src/configuration/models/models.constants.ts +20 -20
  59. package/src/configuration/models/models.getters.ts +71 -71
  60. package/src/configuration/models/models.types.ts +80 -80
  61. package/src/configuration/mongodb-client.ts +62 -62
  62. package/src/configuration/prompts/index.ts +2 -2
  63. package/src/configuration/prompts/prompts.getters.ts +49 -49
  64. package/src/configuration/prompts/prompts.types.ts +11 -11
  65. package/src/connection.ts +81 -81
  66. package/src/index.ts +47 -47
  67. package/src/municipal/__tests__/validation.spec.ts +62 -62
  68. package/src/municipal/cities/cities.getters.ts +50 -50
  69. package/src/municipal/cities/cities.types.ts +11 -11
  70. package/src/municipal/cities/index.ts +2 -2
  71. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  72. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  73. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  74. package/src/municipal/departmentsSubjects/index.ts +9 -9
  75. package/src/municipal/index.ts +22 -22
  76. package/src/municipal/mongodb-client.ts +61 -61
  77. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  78. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  79. package/src/municipal/muniIssues/index.ts +17 -17
  80. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  81. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  82. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  83. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  84. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  85. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  86. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  87. package/src/municipal/streets/index.ts +2 -2
  88. package/src/municipal/streets/streets.getters.ts +140 -140
  89. package/src/municipal/streets/streets.types.ts +19 -19
  90. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  91. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  92. package/src/municipal/systemInstructions/index.ts +7 -7
  93. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  94. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  95. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  96. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  97. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  98. package/src/municipal/tickets/index.ts +9 -9
  99. package/src/municipal/tickets/tickets.constants.ts +8 -8
  100. package/src/municipal/tickets/tickets.getters.ts +121 -121
  101. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  102. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  103. package/src/municipal/tickets/tickets.types.ts +54 -54
  104. package/src/municipal/utils/types.ts +11 -11
  105. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  106. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  107. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  108. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  109. package/src/talkpilot/agents/agents.getters.ts +34 -34
  110. package/src/talkpilot/agents/agents.types.ts +14 -14
  111. package/src/talkpilot/agents/index.ts +2 -2
  112. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  113. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  114. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  115. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  116. package/src/talkpilot/callTokenUsage/__tests__/callTokenUsage.getters.spec.ts +57 -57
  117. package/src/talkpilot/callTokenUsage/callTokenUsage.getters.ts +42 -42
  118. package/src/talkpilot/callTokenUsage/callTokenUsage.types.ts +28 -28
  119. package/src/talkpilot/callTokenUsage/index.ts +2 -2
  120. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  121. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  122. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -519
  123. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  124. package/src/talkpilot/calls/calls.constants.ts +49 -57
  125. package/src/talkpilot/calls/calls.getters.ts +277 -295
  126. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  127. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  128. package/src/talkpilot/calls/calls.types.ts +164 -155
  129. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  130. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  131. package/src/talkpilot/calls/index.ts +6 -6
  132. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  133. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  134. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  135. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  136. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  137. package/src/talkpilot/clients/clients.getters.ts +19 -19
  138. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  139. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  140. package/src/talkpilot/clients/clients.types.ts +18 -18
  141. package/src/talkpilot/clients/index.ts +4 -4
  142. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  143. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  144. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  145. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  146. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +137 -137
  147. package/src/talkpilot/clientsConfig/index.ts +3 -3
  148. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  149. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  150. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  151. package/src/talkpilot/contextNotes/index.ts +2 -2
  152. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +124 -124
  153. package/src/talkpilot/flows/flows.getter.ts +34 -34
  154. package/src/talkpilot/flows/flows.schema.ts +180 -180
  155. package/src/talkpilot/flows/flows.types.ts +211 -211
  156. package/src/talkpilot/flows/index.ts +7 -7
  157. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  158. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  159. package/src/talkpilot/groups/groups.getters.ts +30 -30
  160. package/src/talkpilot/groups/groups.types.ts +29 -29
  161. package/src/talkpilot/groups/index.ts +3 -3
  162. package/src/talkpilot/groups/phone.utils.ts +46 -46
  163. package/src/talkpilot/index.ts +32 -32
  164. package/src/talkpilot/leads/index.ts +2 -2
  165. package/src/talkpilot/leads/leads.getter.ts +6 -6
  166. package/src/talkpilot/leads/leads.schema.ts +33 -33
  167. package/src/talkpilot/leads/leads.types.ts +20 -20
  168. package/src/talkpilot/mongodb-client.ts +78 -78
  169. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +530 -530
  170. package/src/talkpilot/phone_numbers/index.ts +2 -2
  171. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +240 -240
  172. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  173. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  174. package/src/talkpilot/phone_numbers/phone_numbers.utils.ts +9 -9
  175. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  176. package/src/talkpilot/plans/index.ts +2 -2
  177. package/src/talkpilot/plans/plans.getters.ts +132 -132
  178. package/src/talkpilot/plans/plans.types.ts +89 -89
  179. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  180. package/src/talkpilot/products/index.ts +2 -2
  181. package/src/talkpilot/products/products.getters.ts +12 -12
  182. package/src/talkpilot/products/products.types.ts +9 -9
  183. package/src/talkpilot/results/index.ts +7 -7
  184. package/src/talkpilot/results/results.getter.ts +39 -39
  185. package/src/talkpilot/results/results.schema.ts +25 -25
  186. package/src/talkpilot/results/results.types.ts +34 -34
  187. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  188. package/src/talkpilot/retry_analyze/index.ts +2 -2
  189. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  190. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  191. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  192. package/src/talkpilot/sessions/index.ts +2 -2
  193. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  194. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  195. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  196. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  197. package/src/talkpilot/subscriptions/index.ts +3 -3
  198. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  199. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  200. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  201. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  202. package/src/talkpilot/utils/query.utils.ts +21 -21
  203. package/src/test-utils/db-utils.ts +33 -33
  204. package/src/test-utils/factories/index.ts +18 -18
  205. package/src/test-utils/factories/municipal/cities.ts +16 -16
  206. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  207. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  208. package/src/test-utils/factories/municipal/streets.ts +22 -22
  209. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  210. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  211. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  212. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  213. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  214. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  215. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  216. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  217. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  218. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  219. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  220. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  221. package/src/test-utils/factories/websitalk/scans.ts +30 -30
  222. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  223. package/src/utils/date.utils.ts +126 -126
  224. package/src/utils/shared.types.ts +4 -4
  225. package/src/utils/validation.ts +23 -23
  226. package/src/websitalk/index.ts +18 -18
  227. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  228. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  229. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  230. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  231. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  232. package/src/websitalk/mongodb-client.ts +61 -61
  233. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +267 -267
  234. package/src/websitalk/scanResources/index.ts +4 -4
  235. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  236. package/src/websitalk/scanResources/scanResources.getters.ts +128 -128
  237. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  238. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  239. package/src/websitalk/scans/__tests__/scans.spec.ts +362 -362
  240. package/src/websitalk/scans/index.ts +4 -4
  241. package/src/websitalk/scans/scans.constants.ts +18 -18
  242. package/src/websitalk/scans/scans.getters.ts +172 -172
  243. package/src/websitalk/scans/scans.types.ts +58 -58
  244. package/src/websitalk/scans/scans.utils.ts +5 -5
  245. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  246. package/src/websitalk/websiteUrls/index.ts +2 -2
  247. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  248. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  249. package/tsconfig.json +23 -23
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,155 +1,164 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallEndedByValues,
7
- CallStatusValues,
8
- CONFERENCE_ROLE_CUSTOMER,
9
- CONFERENCE_ROLE_SUPERVISOR,
10
- } from "./calls.constants";
11
-
12
- export type ConferenceRole =
13
- | typeof CONFERENCE_ROLE_CUSTOMER
14
- | typeof CONFERENCE_ROLE_SUPERVISOR
15
- | null;
16
-
17
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
18
-
19
- export type CallEndedBy = (typeof CallEndedByValues)[keyof typeof CallEndedByValues];
20
-
21
- export type Call = {
22
- callSid: string;
23
- flowId: ObjectId;
24
- clientId: string;
25
- sessionId: ObjectId | null;
26
- runId?: string;
27
- resultId: ObjectId;
28
- customerPhoneNumber: string;
29
- agentPhoneNumber: string;
30
- isIncomingCall: boolean;
31
- isOutgoingCall: boolean;
32
- callLength: number;
33
- transcription?: TranscriptionSegment[];
34
- status?: CallStatus;
35
- leads?: LeadProperty[];
36
- summary?: string;
37
- recordingUrl?: string;
38
- env: string;
39
- updatedAt: Date;
40
- createdAt: Date;
41
- isAnsweredByAnsweringMachine?: boolean;
42
- agentHungUp?: boolean;
43
- endReason?: string;
44
- endedBy?: CallEndedBy;
45
- conferenceName?: string | null;
46
- conferenceSid?: string | null;
47
- conferenceParticipantSid?: string | null;
48
- isConferenceCall?: boolean;
49
- conferenceRole?: ConferenceRole;
50
- redirectedCall?: boolean;
51
- /** Present only on redirected calls: what the dialled leg did. */
52
- redirectCallLog?: RedirectCallLog;
53
- toolExecutions?: ToolExecution[];
54
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
55
- /** The AI provider's id for the call, if it has one */
56
- aiProviderConversationId?: string;
57
- };
58
-
59
- /**
60
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
61
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
62
- * destination never answered.
63
- */
64
- export type RedirectCallLog = {
65
- childCallSid?: string;
66
- to?: string;
67
- status: CallStatus;
68
- durationSeconds: number;
69
- endedAt: Date;
70
- };
71
-
72
- export type ToolExecution = {
73
- toolName: string;
74
- executedAt: Date;
75
- durationMs: number;
76
- args: Record<string, unknown> | { _redacted: true };
77
- meta: ToolExecutionMeta;
78
- status: "success" | "error";
79
- httpStatus?: number;
80
- response?: Record<string, unknown>;
81
- steps?: ToolExecutionStep[];
82
- };
83
-
84
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
85
-
86
- export type ToolExecutionStep = {
87
- timestamp: Date;
88
- label: string;
89
- level: ToolExecutionStepLevel;
90
- data?: Record<string, unknown> | string;
91
- payload?: Record<string, unknown>;
92
- };
93
-
94
- export type ToolExecutionMeta =
95
- | {
96
- kind: "http";
97
- url: string;
98
- method: string;
99
- flowToolId?: string;
100
- runInBackground?: boolean;
101
- sensitive?: boolean;
102
- }
103
- | { kind: "internal" };
104
-
105
- export type CallQueryOptions = {
106
- sort?: Sort;
107
- skip?: number;
108
- limit?: number;
109
- };
110
-
111
- export type CallsFilterParams = {
112
- clientId: string;
113
- callSid?: string;
114
- startDate?: Date;
115
- endDate?: Date;
116
- status?: CallStatus;
117
- customerPhoneNumber?: string;
118
- agentPhoneNumber?: string;
119
- flowId?: string;
120
- runId?: string;
121
- sessionId?: string;
122
- isIncoming?: boolean;
123
- search?: string;
124
- };
125
-
126
- export type ImmutableCallFields =
127
- | "customerPhoneNumber"
128
- | "agentPhoneNumber"
129
- | "isIncomingCall"
130
- | "isOutgoingCall"
131
- | "sessionId"
132
- | "callSid"
133
- | "flowId"
134
- | "clientId"
135
- | "runId"
136
- | "resultId"
137
- | "env"
138
- | "createdAt";
139
-
140
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields | "endedBy">>;
141
-
142
- export type CallDoc = WithId<Call>;
143
-
144
- /** @deprecated use DashboardHeatmapMetric instead */
145
- export type CallsByHour = { hour: number; calls: number };
146
-
147
- export type CountOpts = {
148
- isOutgoingCall?: boolean;
149
- isIncomingCall?: boolean;
150
- };
151
-
152
- export type DateRange = {
153
- since?: Date;
154
- until?: Date;
155
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallStatusValues,
7
+ CONFERENCE_ROLE_CUSTOMER,
8
+ CONFERENCE_ROLE_SUPERVISOR,
9
+ } from "./calls.constants";
10
+
11
+ export type ConferenceRole =
12
+ | typeof CONFERENCE_ROLE_CUSTOMER
13
+ | typeof CONFERENCE_ROLE_SUPERVISOR
14
+ | null;
15
+
16
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
+
18
+ /**
19
+ * Represents the call usage information with details about charging segments and quota impact.
20
+ */
21
+ export type CallUsage = {
22
+ /** Length in minutes of a segment the call is charged by. */
23
+ minutesPerSegment: number;
24
+ /** Segments the call adds to the customer's quota. */
25
+ segments: number;
26
+ };
27
+
28
+ export type Call = {
29
+ callSid: string;
30
+ flowId: ObjectId;
31
+ clientId: string;
32
+ sessionId: ObjectId | null;
33
+ runId?: string;
34
+ resultId: ObjectId;
35
+ customerPhoneNumber: string;
36
+ agentPhoneNumber: string;
37
+ isIncomingCall: boolean;
38
+ isOutgoingCall: boolean;
39
+ callLength: number;
40
+ usage?: CallUsage;
41
+ transcription?: TranscriptionSegment[];
42
+ status?: CallStatus;
43
+ leads?: LeadProperty[];
44
+ summary?: string;
45
+ recordingUrl?: string;
46
+ env: string;
47
+ updatedAt: Date;
48
+ createdAt: Date;
49
+ isAnsweredByAnsweringMachine?: boolean;
50
+ agentHungUp?: boolean;
51
+ endReason?: string;
52
+ conferenceName?: string | null;
53
+ conferenceSid?: string | null;
54
+ conferenceParticipantSid?: string | null;
55
+ isConferenceCall?: boolean;
56
+ conferenceRole?: ConferenceRole;
57
+ redirectedCall?: boolean;
58
+ /** Present only on redirected calls: what the dialled leg did. */
59
+ redirectCallLog?: RedirectCallLog;
60
+ toolExecutions?: ToolExecution[];
61
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
62
+ /** The AI provider's id for the call, if it has one */
63
+ aiProviderConversationId?: string;
64
+ };
65
+
66
+ /**
67
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
68
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
69
+ * destination never answered.
70
+ */
71
+ export type RedirectCallLog = {
72
+ childCallSid?: string;
73
+ to?: string;
74
+ status: CallStatus;
75
+ durationSeconds: number;
76
+ endedAt: Date;
77
+ };
78
+
79
+ export type ToolExecution = {
80
+ toolName: string;
81
+ executedAt: Date;
82
+ durationMs: number;
83
+ args: Record<string, unknown> | { _redacted: true };
84
+ meta: ToolExecutionMeta;
85
+ status: "success" | "error";
86
+ httpStatus?: number;
87
+ response?: Record<string, unknown>;
88
+ steps?: ToolExecutionStep[];
89
+ };
90
+
91
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
92
+
93
+ export type ToolExecutionStep = {
94
+ timestamp: Date;
95
+ label: string;
96
+ level: ToolExecutionStepLevel;
97
+ data?: Record<string, unknown> | string;
98
+ payload?: Record<string, unknown>;
99
+ };
100
+
101
+ export type ToolExecutionMeta =
102
+ | {
103
+ kind: "http";
104
+ url: string;
105
+ method: string;
106
+ flowToolId?: string;
107
+ runInBackground?: boolean;
108
+ sensitive?: boolean;
109
+ }
110
+ | { kind: "internal" };
111
+
112
+ export type CallQueryOptions = {
113
+ sort?: Sort;
114
+ skip?: number;
115
+ limit?: number;
116
+ };
117
+
118
+ export type CallsFilterParams = {
119
+ clientId: string;
120
+ callSid?: string;
121
+ startDate?: Date;
122
+ endDate?: Date;
123
+ status?: CallStatus;
124
+ customerPhoneNumber?: string;
125
+ agentPhoneNumber?: string;
126
+ flowId?: string;
127
+ runId?: string;
128
+ sessionId?: string;
129
+ isIncoming?: boolean;
130
+ billableCallsFrom?: number;
131
+ billableCallsTo?: number;
132
+ search?: string;
133
+ };
134
+
135
+ export type ImmutableCallFields =
136
+ | "customerPhoneNumber"
137
+ | "agentPhoneNumber"
138
+ | "isIncomingCall"
139
+ | "isOutgoingCall"
140
+ | "sessionId"
141
+ | "callSid"
142
+ | "flowId"
143
+ | "clientId"
144
+ | "runId"
145
+ | "resultId"
146
+ | "env"
147
+ | "createdAt";
148
+
149
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
150
+
151
+ export type CallDoc = WithId<Call>;
152
+
153
+ /** @deprecated use DashboardHeatmapMetric instead */
154
+ export type CallsByHour = { hour: number; calls: number };
155
+
156
+ export type CountOpts = {
157
+ isOutgoingCall?: boolean;
158
+ isIncomingCall?: boolean;
159
+ };
160
+
161
+ export type DateRange = {
162
+ since?: Date;
163
+ until?: Date;
164
+ };