@talkpilot/core-db 1.3.72 → 1.3.75

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (296) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +818 -836
  5. package/dist/index.d.ts +1 -0
  6. package/dist/index.d.ts.map +1 -1
  7. package/dist/index.js +1 -0
  8. package/dist/index.js.map +1 -1
  9. package/dist/municipal/index.d.ts +1 -0
  10. package/dist/municipal/index.d.ts.map +1 -1
  11. package/dist/municipal/index.js +1 -0
  12. package/dist/municipal/index.js.map +1 -1
  13. package/dist/municipal/muniIssues/index.d.ts +2 -2
  14. package/dist/municipal/muniIssues/index.d.ts.map +1 -1
  15. package/dist/municipal/muniIssues/index.js +1 -2
  16. package/dist/municipal/muniIssues/index.js.map +1 -1
  17. package/dist/municipal/muniIssues/muniIssues.constants.d.ts +0 -2
  18. package/dist/municipal/muniIssues/muniIssues.constants.d.ts.map +1 -1
  19. package/dist/municipal/muniIssues/muniIssues.constants.js +1 -8
  20. package/dist/municipal/muniIssues/muniIssues.constants.js.map +1 -1
  21. package/dist/municipal/muniIssues/muniIssues.getters.d.ts +1 -6
  22. package/dist/municipal/muniIssues/muniIssues.getters.d.ts.map +1 -1
  23. package/dist/municipal/muniIssues/muniIssues.getters.js +1 -31
  24. package/dist/municipal/muniIssues/muniIssues.getters.js.map +1 -1
  25. package/dist/municipal/muniIssues/muniIssues.schema.d.ts.map +1 -1
  26. package/dist/municipal/muniIssues/muniIssues.schema.js +0 -13
  27. package/dist/municipal/muniIssues/muniIssues.schema.js.map +1 -1
  28. package/dist/municipal/muniIssues/muniIssues.setters.d.ts +1 -5
  29. package/dist/municipal/muniIssues/muniIssues.setters.d.ts.map +1 -1
  30. package/dist/municipal/muniIssues/muniIssues.setters.js +2 -39
  31. package/dist/municipal/muniIssues/muniIssues.setters.js.map +1 -1
  32. package/dist/municipal/muniIssues/muniIssues.types.d.ts +2 -23
  33. package/dist/municipal/muniIssues/muniIssues.types.d.ts.map +1 -1
  34. package/dist/municipal/residents/index.d.ts +5 -0
  35. package/dist/municipal/residents/index.d.ts.map +1 -0
  36. package/dist/municipal/residents/index.js +24 -0
  37. package/dist/municipal/residents/index.js.map +1 -0
  38. package/dist/municipal/residents/residents.constants.d.ts +3 -0
  39. package/dist/municipal/residents/residents.constants.d.ts.map +1 -0
  40. package/dist/municipal/residents/residents.constants.js +6 -0
  41. package/dist/municipal/residents/residents.constants.js.map +1 -0
  42. package/dist/municipal/residents/residents.getters.d.ts +9 -0
  43. package/dist/municipal/residents/residents.getters.d.ts.map +1 -0
  44. package/dist/municipal/residents/residents.getters.js +32 -0
  45. package/dist/municipal/residents/residents.getters.js.map +1 -0
  46. package/dist/municipal/residents/residents.schema.d.ts +4 -0
  47. package/dist/municipal/residents/residents.schema.d.ts.map +1 -0
  48. package/dist/municipal/residents/residents.schema.js +29 -0
  49. package/dist/municipal/residents/residents.schema.js.map +1 -0
  50. package/dist/municipal/residents/residents.types.d.ts +15 -0
  51. package/dist/municipal/residents/residents.types.d.ts.map +1 -0
  52. package/dist/municipal/residents/residents.types.js +3 -0
  53. package/dist/municipal/residents/residents.types.js.map +1 -0
  54. package/dist/talkpilot/calls/calls.constants.d.ts +0 -6
  55. package/dist/talkpilot/calls/calls.constants.d.ts.map +1 -1
  56. package/dist/talkpilot/calls/calls.constants.js +1 -7
  57. package/dist/talkpilot/calls/calls.constants.js.map +1 -1
  58. package/dist/talkpilot/calls/calls.getters.d.ts +1 -2
  59. package/dist/talkpilot/calls/calls.getters.d.ts.map +1 -1
  60. package/dist/talkpilot/calls/calls.getters.js +1 -6
  61. package/dist/talkpilot/calls/calls.getters.js.map +1 -1
  62. package/dist/talkpilot/calls/calls.types.d.ts +2 -4
  63. package/dist/talkpilot/calls/calls.types.d.ts.map +1 -1
  64. package/dist/talkpilot/flows/flows.schema.d.ts +28 -0
  65. package/dist/talkpilot/flows/flows.schema.d.ts.map +1 -1
  66. package/dist/talkpilot/flows/flows.schema.js +16 -0
  67. package/dist/talkpilot/flows/flows.schema.js.map +1 -1
  68. package/dist/talkpilot/flows/flows.types.d.ts +8 -0
  69. package/dist/talkpilot/flows/flows.types.d.ts.map +1 -1
  70. package/dist/talkpilot/subscriptions/subscriptions.utils.d.ts +4 -0
  71. package/dist/talkpilot/subscriptions/subscriptions.utils.d.ts.map +1 -0
  72. package/dist/talkpilot/subscriptions/subscriptions.utils.js +20 -0
  73. package/dist/talkpilot/subscriptions/subscriptions.utils.js.map +1 -0
  74. package/dist/test-utils/factories/index.d.ts +1 -0
  75. package/dist/test-utils/factories/index.d.ts.map +1 -1
  76. package/dist/test-utils/factories/index.js +1 -0
  77. package/dist/test-utils/factories/index.js.map +1 -1
  78. package/dist/test-utils/factories/municipal/residents.d.ts +5 -0
  79. package/dist/test-utils/factories/municipal/residents.d.ts.map +1 -0
  80. package/dist/test-utils/factories/municipal/residents.js +22 -0
  81. package/dist/test-utils/factories/municipal/residents.js.map +1 -0
  82. package/jest.config.js +20 -20
  83. package/package.json +46 -46
  84. package/src/__tests__/setup.ts +20 -20
  85. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  86. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  87. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  88. package/src/bulkWrite/index.ts +2 -2
  89. package/src/config.ts +9 -9
  90. package/src/configuration/index.ts +17 -17
  91. package/src/configuration/internalModels/index.ts +3 -3
  92. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  93. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  94. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  95. package/src/configuration/models/__tests__/models.getters.spec.ts +67 -67
  96. package/src/configuration/models/index.ts +27 -27
  97. package/src/configuration/models/models.constants.ts +20 -20
  98. package/src/configuration/models/models.getters.ts +71 -71
  99. package/src/configuration/models/models.types.ts +80 -80
  100. package/src/configuration/mongodb-client.ts +62 -62
  101. package/src/configuration/prompts/index.ts +2 -2
  102. package/src/configuration/prompts/prompts.getters.ts +49 -49
  103. package/src/configuration/prompts/prompts.types.ts +11 -11
  104. package/src/connection.ts +81 -81
  105. package/src/index.ts +48 -47
  106. package/src/municipal/__tests__/validation.spec.ts +62 -62
  107. package/src/municipal/cities/cities.getters.ts +50 -50
  108. package/src/municipal/cities/cities.types.ts +11 -11
  109. package/src/municipal/cities/index.ts +2 -2
  110. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  111. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  112. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  113. package/src/municipal/departmentsSubjects/index.ts +9 -9
  114. package/src/municipal/index.ts +23 -22
  115. package/src/municipal/mongodb-client.ts +61 -61
  116. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -167
  117. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -93
  118. package/src/municipal/muniIssues/index.ts +17 -22
  119. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -26
  120. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -68
  121. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -80
  122. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -80
  123. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  124. package/src/municipal/muniIssues/muniIssues.types.ts +37 -67
  125. package/src/municipal/residents/__tests__/residents.spec.ts +92 -0
  126. package/src/municipal/residents/index.ts +4 -0
  127. package/src/municipal/residents/residents.constants.ts +2 -0
  128. package/src/municipal/residents/residents.getters.ts +42 -0
  129. package/src/municipal/residents/residents.schema.ts +28 -0
  130. package/src/municipal/residents/residents.types.ts +17 -0
  131. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  132. package/src/municipal/streets/index.ts +2 -2
  133. package/src/municipal/streets/streets.getters.ts +140 -140
  134. package/src/municipal/streets/streets.types.ts +19 -19
  135. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  136. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  137. package/src/municipal/systemInstructions/index.ts +7 -7
  138. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  139. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  140. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  141. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  142. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  143. package/src/municipal/tickets/index.ts +9 -9
  144. package/src/municipal/tickets/tickets.constants.ts +8 -8
  145. package/src/municipal/tickets/tickets.getters.ts +121 -121
  146. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  147. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  148. package/src/municipal/tickets/tickets.types.ts +54 -54
  149. package/src/municipal/utils/types.ts +11 -11
  150. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  151. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  152. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  153. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  154. package/src/talkpilot/agents/agents.getters.ts +34 -34
  155. package/src/talkpilot/agents/agents.types.ts +14 -14
  156. package/src/talkpilot/agents/index.ts +2 -2
  157. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  158. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  159. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  160. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  161. package/src/talkpilot/callTokenUsage/__tests__/callTokenUsage.getters.spec.ts +57 -57
  162. package/src/talkpilot/callTokenUsage/callTokenUsage.getters.ts +42 -42
  163. package/src/talkpilot/callTokenUsage/callTokenUsage.types.ts +28 -28
  164. package/src/talkpilot/callTokenUsage/index.ts +2 -2
  165. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  166. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  167. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -519
  168. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  169. package/src/talkpilot/calls/calls.constants.ts +49 -56
  170. package/src/talkpilot/calls/calls.getters.ts +277 -295
  171. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  172. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  173. package/src/talkpilot/calls/calls.types.ts +151 -155
  174. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  175. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  176. package/src/talkpilot/calls/index.ts +6 -6
  177. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  178. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  179. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  180. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  181. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  182. package/src/talkpilot/clients/clients.getters.ts +19 -19
  183. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  184. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  185. package/src/talkpilot/clients/clients.types.ts +18 -18
  186. package/src/talkpilot/clients/index.ts +4 -4
  187. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  188. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  189. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  190. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  191. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +137 -137
  192. package/src/talkpilot/clientsConfig/index.ts +3 -3
  193. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  194. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  195. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  196. package/src/talkpilot/contextNotes/index.ts +2 -2
  197. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +152 -124
  198. package/src/talkpilot/flows/flows.getter.ts +34 -34
  199. package/src/talkpilot/flows/flows.schema.ts +196 -180
  200. package/src/talkpilot/flows/flows.types.ts +220 -211
  201. package/src/talkpilot/flows/index.ts +7 -7
  202. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  203. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  204. package/src/talkpilot/groups/groups.getters.ts +30 -30
  205. package/src/talkpilot/groups/groups.types.ts +29 -29
  206. package/src/talkpilot/groups/index.ts +3 -3
  207. package/src/talkpilot/groups/phone.utils.ts +46 -46
  208. package/src/talkpilot/index.ts +32 -32
  209. package/src/talkpilot/leads/index.ts +2 -2
  210. package/src/talkpilot/leads/leads.getter.ts +6 -6
  211. package/src/talkpilot/leads/leads.schema.ts +33 -33
  212. package/src/talkpilot/leads/leads.types.ts +20 -20
  213. package/src/talkpilot/mongodb-client.ts +78 -78
  214. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +530 -530
  215. package/src/talkpilot/phone_numbers/index.ts +2 -2
  216. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +240 -240
  217. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  218. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  219. package/src/talkpilot/phone_numbers/phone_numbers.utils.ts +9 -9
  220. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  221. package/src/talkpilot/plans/index.ts +2 -2
  222. package/src/talkpilot/plans/plans.getters.ts +132 -132
  223. package/src/talkpilot/plans/plans.types.ts +89 -89
  224. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  225. package/src/talkpilot/products/index.ts +2 -2
  226. package/src/talkpilot/products/products.getters.ts +12 -12
  227. package/src/talkpilot/products/products.types.ts +9 -9
  228. package/src/talkpilot/results/index.ts +7 -7
  229. package/src/talkpilot/results/results.getter.ts +39 -39
  230. package/src/talkpilot/results/results.schema.ts +25 -25
  231. package/src/talkpilot/results/results.types.ts +34 -34
  232. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  233. package/src/talkpilot/retry_analyze/index.ts +2 -2
  234. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  235. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  236. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  237. package/src/talkpilot/sessions/index.ts +2 -2
  238. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  239. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  240. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  241. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  242. package/src/talkpilot/subscriptions/index.ts +3 -3
  243. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  244. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  245. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  246. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  247. package/src/talkpilot/utils/query.utils.ts +21 -21
  248. package/src/test-utils/db-utils.ts +33 -33
  249. package/src/test-utils/factories/index.ts +19 -18
  250. package/src/test-utils/factories/municipal/cities.ts +16 -16
  251. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  252. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  253. package/src/test-utils/factories/municipal/residents.ts +20 -0
  254. package/src/test-utils/factories/municipal/streets.ts +22 -22
  255. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  256. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  257. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  258. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  259. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  260. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  261. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  262. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  263. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  264. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  265. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  266. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  267. package/src/test-utils/factories/websitalk/scans.ts +30 -30
  268. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  269. package/src/utils/date.utils.ts +126 -126
  270. package/src/utils/shared.types.ts +4 -4
  271. package/src/utils/validation.ts +23 -23
  272. package/src/websitalk/index.ts +18 -18
  273. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  274. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  275. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  276. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  277. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  278. package/src/websitalk/mongodb-client.ts +61 -61
  279. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +267 -267
  280. package/src/websitalk/scanResources/index.ts +4 -4
  281. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  282. package/src/websitalk/scanResources/scanResources.getters.ts +128 -128
  283. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  284. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  285. package/src/websitalk/scans/__tests__/scans.spec.ts +362 -362
  286. package/src/websitalk/scans/index.ts +4 -4
  287. package/src/websitalk/scans/scans.constants.ts +18 -18
  288. package/src/websitalk/scans/scans.getters.ts +172 -172
  289. package/src/websitalk/scans/scans.types.ts +58 -58
  290. package/src/websitalk/scans/scans.utils.ts +5 -5
  291. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  292. package/src/websitalk/websiteUrls/index.ts +2 -2
  293. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  294. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  295. package/tsconfig.json +23 -23
  296. package/src/municipal/muniIssues/__tests__/muniIssues.getters.spec.ts +0 -60
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,155 +1,151 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallEndedByValues,
7
- CallStatusValues,
8
- CONFERENCE_ROLE_CUSTOMER,
9
- CONFERENCE_ROLE_SUPERVISOR,
10
- } from "./calls.constants";
11
-
12
- export type ConferenceRole =
13
- | typeof CONFERENCE_ROLE_CUSTOMER
14
- | typeof CONFERENCE_ROLE_SUPERVISOR
15
- | null;
16
-
17
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
18
-
19
- export type CallEndedBy = (typeof CallEndedByValues)[keyof typeof CallEndedByValues];
20
-
21
- export type Call = {
22
- callSid: string;
23
- flowId: ObjectId;
24
- clientId: string;
25
- sessionId: ObjectId | null;
26
- runId?: string;
27
- resultId: ObjectId;
28
- customerPhoneNumber: string;
29
- agentPhoneNumber: string;
30
- isIncomingCall: boolean;
31
- isOutgoingCall: boolean;
32
- callLength: number;
33
- transcription?: TranscriptionSegment[];
34
- status?: CallStatus;
35
- leads?: LeadProperty[];
36
- summary?: string;
37
- recordingUrl?: string;
38
- env: string;
39
- updatedAt: Date;
40
- createdAt: Date;
41
- isAnsweredByAnsweringMachine?: boolean;
42
- agentHungUp?: boolean;
43
- endReason?: string;
44
- endedBy?: CallEndedBy;
45
- conferenceName?: string | null;
46
- conferenceSid?: string | null;
47
- conferenceParticipantSid?: string | null;
48
- isConferenceCall?: boolean;
49
- conferenceRole?: ConferenceRole;
50
- redirectedCall?: boolean;
51
- /** Present only on redirected calls: what the dialled leg did. */
52
- redirectCallLog?: RedirectCallLog;
53
- toolExecutions?: ToolExecution[];
54
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
55
- /** The AI provider's id for the call, if it has one */
56
- aiProviderConversationId?: string;
57
- };
58
-
59
- /**
60
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
61
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
62
- * destination never answered.
63
- */
64
- export type RedirectCallLog = {
65
- childCallSid?: string;
66
- to?: string;
67
- status: CallStatus;
68
- durationSeconds: number;
69
- endedAt: Date;
70
- };
71
-
72
- export type ToolExecution = {
73
- toolName: string;
74
- executedAt: Date;
75
- durationMs: number;
76
- args: Record<string, unknown> | { _redacted: true };
77
- meta: ToolExecutionMeta;
78
- status: "success" | "error";
79
- httpStatus?: number;
80
- response?: Record<string, unknown>;
81
- steps?: ToolExecutionStep[];
82
- };
83
-
84
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
85
-
86
- export type ToolExecutionStep = {
87
- timestamp: Date;
88
- label: string;
89
- level: ToolExecutionStepLevel;
90
- data?: Record<string, unknown> | string;
91
- payload?: Record<string, unknown>;
92
- };
93
-
94
- export type ToolExecutionMeta =
95
- | {
96
- kind: "http";
97
- url: string;
98
- method: string;
99
- flowToolId?: string;
100
- runInBackground?: boolean;
101
- sensitive?: boolean;
102
- }
103
- | { kind: "internal" };
104
-
105
- export type CallQueryOptions = {
106
- sort?: Sort;
107
- skip?: number;
108
- limit?: number;
109
- };
110
-
111
- export type CallsFilterParams = {
112
- clientId: string;
113
- callSid?: string;
114
- startDate?: Date;
115
- endDate?: Date;
116
- status?: CallStatus;
117
- customerPhoneNumber?: string;
118
- agentPhoneNumber?: string;
119
- flowId?: string;
120
- runId?: string;
121
- sessionId?: string;
122
- isIncoming?: boolean;
123
- search?: string;
124
- };
125
-
126
- export type ImmutableCallFields =
127
- | "customerPhoneNumber"
128
- | "agentPhoneNumber"
129
- | "isIncomingCall"
130
- | "isOutgoingCall"
131
- | "sessionId"
132
- | "callSid"
133
- | "flowId"
134
- | "clientId"
135
- | "runId"
136
- | "resultId"
137
- | "env"
138
- | "createdAt";
139
-
140
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields | "endedBy">>;
141
-
142
- export type CallDoc = WithId<Call>;
143
-
144
- /** @deprecated use DashboardHeatmapMetric instead */
145
- export type CallsByHour = { hour: number; calls: number };
146
-
147
- export type CountOpts = {
148
- isOutgoingCall?: boolean;
149
- isIncomingCall?: boolean;
150
- };
151
-
152
- export type DateRange = {
153
- since?: Date;
154
- until?: Date;
155
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallStatusValues,
7
+ CONFERENCE_ROLE_CUSTOMER,
8
+ CONFERENCE_ROLE_SUPERVISOR,
9
+ } from "./calls.constants";
10
+
11
+ export type ConferenceRole =
12
+ | typeof CONFERENCE_ROLE_CUSTOMER
13
+ | typeof CONFERENCE_ROLE_SUPERVISOR
14
+ | null;
15
+
16
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
+
18
+ export type Call = {
19
+ callSid: string;
20
+ flowId: ObjectId;
21
+ clientId: string;
22
+ sessionId: ObjectId | null;
23
+ runId?: string;
24
+ resultId: ObjectId;
25
+ customerPhoneNumber: string;
26
+ agentPhoneNumber: string;
27
+ isIncomingCall: boolean;
28
+ isOutgoingCall: boolean;
29
+ callLength: number;
30
+ transcription?: TranscriptionSegment[];
31
+ status?: CallStatus;
32
+ leads?: LeadProperty[];
33
+ summary?: string;
34
+ recordingUrl?: string;
35
+ env: string;
36
+ updatedAt: Date;
37
+ createdAt: Date;
38
+ isAnsweredByAnsweringMachine?: boolean;
39
+ agentHungUp?: boolean;
40
+ endReason?: string;
41
+ conferenceName?: string | null;
42
+ conferenceSid?: string | null;
43
+ conferenceParticipantSid?: string | null;
44
+ isConferenceCall?: boolean;
45
+ conferenceRole?: ConferenceRole;
46
+ redirectedCall?: boolean;
47
+ /** Present only on redirected calls: what the dialled leg did. */
48
+ redirectCallLog?: RedirectCallLog;
49
+ toolExecutions?: ToolExecution[];
50
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
+ /** The AI provider's id for the call, if it has one */
52
+ aiProviderConversationId?: string;
53
+ };
54
+
55
+ /**
56
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
57
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
58
+ * destination never answered.
59
+ */
60
+ export type RedirectCallLog = {
61
+ childCallSid?: string;
62
+ to?: string;
63
+ status: CallStatus;
64
+ durationSeconds: number;
65
+ endedAt: Date;
66
+ };
67
+
68
+ export type ToolExecution = {
69
+ toolName: string;
70
+ executedAt: Date;
71
+ durationMs: number;
72
+ args: Record<string, unknown> | { _redacted: true };
73
+ meta: ToolExecutionMeta;
74
+ status: "success" | "error";
75
+ httpStatus?: number;
76
+ response?: Record<string, unknown>;
77
+ steps?: ToolExecutionStep[];
78
+ };
79
+
80
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
81
+
82
+ export type ToolExecutionStep = {
83
+ timestamp: Date;
84
+ label: string;
85
+ level: ToolExecutionStepLevel;
86
+ data?: Record<string, unknown> | string;
87
+ payload?: Record<string, unknown>;
88
+ };
89
+
90
+ export type ToolExecutionMeta =
91
+ | {
92
+ kind: "http";
93
+ url: string;
94
+ method: string;
95
+ flowToolId?: string;
96
+ runInBackground?: boolean;
97
+ sensitive?: boolean;
98
+ }
99
+ | { kind: "internal" };
100
+
101
+ export type CallQueryOptions = {
102
+ sort?: Sort;
103
+ skip?: number;
104
+ limit?: number;
105
+ };
106
+
107
+ export type CallsFilterParams = {
108
+ clientId: string;
109
+ callSid?: string;
110
+ startDate?: Date;
111
+ endDate?: Date;
112
+ status?: CallStatus;
113
+ customerPhoneNumber?: string;
114
+ agentPhoneNumber?: string;
115
+ flowId?: string;
116
+ runId?: string;
117
+ sessionId?: string;
118
+ isIncoming?: boolean;
119
+ search?: string;
120
+ };
121
+
122
+ export type ImmutableCallFields =
123
+ | "customerPhoneNumber"
124
+ | "agentPhoneNumber"
125
+ | "isIncomingCall"
126
+ | "isOutgoingCall"
127
+ | "sessionId"
128
+ | "callSid"
129
+ | "flowId"
130
+ | "clientId"
131
+ | "runId"
132
+ | "resultId"
133
+ | "env"
134
+ | "createdAt";
135
+
136
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
137
+
138
+ export type CallDoc = WithId<Call>;
139
+
140
+ /** @deprecated use DashboardHeatmapMetric instead */
141
+ export type CallsByHour = { hour: number; calls: number };
142
+
143
+ export type CountOpts = {
144
+ isOutgoingCall?: boolean;
145
+ isIncomingCall?: boolean;
146
+ };
147
+
148
+ export type DateRange = {
149
+ since?: Date;
150
+ until?: Date;
151
+ };