@talkpilot/core-db 1.3.64 → 1.3.65

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (237) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +815 -816
  5. package/dist/talkpilot/flows/flows.schema.d.ts +6 -0
  6. package/dist/talkpilot/flows/flows.schema.d.ts.map +1 -1
  7. package/dist/talkpilot/flows/flows.schema.js +2 -0
  8. package/dist/talkpilot/flows/flows.schema.js.map +1 -1
  9. package/dist/talkpilot/flows/flows.types.d.ts +1 -0
  10. package/dist/talkpilot/flows/flows.types.d.ts.map +1 -1
  11. package/dist/talkpilot/index.d.ts +0 -1
  12. package/dist/talkpilot/index.d.ts.map +1 -1
  13. package/dist/talkpilot/index.js +0 -1
  14. package/dist/talkpilot/index.js.map +1 -1
  15. package/dist/talkpilot/subscriptions/subscriptions.utils.d.ts +4 -0
  16. package/dist/talkpilot/subscriptions/subscriptions.utils.d.ts.map +1 -0
  17. package/dist/talkpilot/subscriptions/subscriptions.utils.js +20 -0
  18. package/dist/talkpilot/subscriptions/subscriptions.utils.js.map +1 -0
  19. package/jest.config.js +20 -20
  20. package/package.json +46 -46
  21. package/src/__tests__/setup.ts +20 -20
  22. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  23. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  24. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  25. package/src/bulkWrite/index.ts +2 -2
  26. package/src/config.ts +9 -9
  27. package/src/configuration/index.ts +17 -17
  28. package/src/configuration/internalModels/index.ts +3 -3
  29. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  30. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  31. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  32. package/src/configuration/models/__tests__/models.getters.spec.ts +67 -67
  33. package/src/configuration/models/index.ts +27 -27
  34. package/src/configuration/models/models.constants.ts +15 -15
  35. package/src/configuration/models/models.getters.ts +71 -71
  36. package/src/configuration/models/models.types.ts +80 -80
  37. package/src/configuration/mongodb-client.ts +62 -62
  38. package/src/configuration/prompts/index.ts +2 -2
  39. package/src/configuration/prompts/prompts.getters.ts +49 -49
  40. package/src/configuration/prompts/prompts.types.ts +11 -11
  41. package/src/connection.ts +81 -81
  42. package/src/index.ts +47 -47
  43. package/src/municipal/__tests__/validation.spec.ts +62 -62
  44. package/src/municipal/cities/cities.getters.ts +50 -50
  45. package/src/municipal/cities/cities.types.ts +11 -11
  46. package/src/municipal/cities/index.ts +2 -2
  47. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  48. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  49. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  50. package/src/municipal/departmentsSubjects/index.ts +9 -9
  51. package/src/municipal/index.ts +22 -22
  52. package/src/municipal/mongodb-client.ts +61 -61
  53. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  54. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  55. package/src/municipal/muniIssues/index.ts +17 -17
  56. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  57. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  58. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  59. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  60. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  61. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  62. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  63. package/src/municipal/streets/index.ts +2 -2
  64. package/src/municipal/streets/streets.getters.ts +140 -140
  65. package/src/municipal/streets/streets.types.ts +19 -19
  66. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  67. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  68. package/src/municipal/systemInstructions/index.ts +7 -7
  69. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  70. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  71. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  72. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  73. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  74. package/src/municipal/tickets/index.ts +9 -9
  75. package/src/municipal/tickets/tickets.constants.ts +8 -8
  76. package/src/municipal/tickets/tickets.getters.ts +121 -121
  77. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  78. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  79. package/src/municipal/tickets/tickets.types.ts +54 -54
  80. package/src/municipal/utils/types.ts +11 -11
  81. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  82. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  83. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  84. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  85. package/src/talkpilot/agents/agents.getters.ts +34 -34
  86. package/src/talkpilot/agents/agents.types.ts +14 -14
  87. package/src/talkpilot/agents/index.ts +2 -2
  88. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  89. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  90. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  91. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  92. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  93. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  94. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -471
  95. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  96. package/src/talkpilot/calls/calls.constants.ts +49 -49
  97. package/src/talkpilot/calls/calls.getters.ts +277 -277
  98. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  99. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  100. package/src/talkpilot/calls/calls.types.ts +149 -149
  101. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  102. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  103. package/src/talkpilot/calls/index.ts +6 -6
  104. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  105. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  106. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  107. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  108. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  109. package/src/talkpilot/clients/clients.getters.ts +19 -19
  110. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  111. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  112. package/src/talkpilot/clients/clients.types.ts +18 -18
  113. package/src/talkpilot/clients/index.ts +4 -4
  114. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  115. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  116. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  117. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  118. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +137 -137
  119. package/src/talkpilot/clientsConfig/index.ts +3 -3
  120. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  121. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  122. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  123. package/src/talkpilot/contextNotes/index.ts +2 -2
  124. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +142 -124
  125. package/src/talkpilot/flows/flows.getter.ts +34 -34
  126. package/src/talkpilot/flows/flows.schema.ts +182 -180
  127. package/src/talkpilot/flows/flows.types.ts +212 -211
  128. package/src/talkpilot/flows/index.ts +7 -7
  129. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  130. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  131. package/src/talkpilot/groups/groups.getters.ts +30 -30
  132. package/src/talkpilot/groups/groups.types.ts +29 -29
  133. package/src/talkpilot/groups/index.ts +3 -3
  134. package/src/talkpilot/groups/phone.utils.ts +46 -46
  135. package/src/talkpilot/index.ts +31 -32
  136. package/src/talkpilot/leads/index.ts +2 -2
  137. package/src/talkpilot/leads/leads.getter.ts +6 -6
  138. package/src/talkpilot/leads/leads.schema.ts +33 -33
  139. package/src/talkpilot/leads/leads.types.ts +20 -20
  140. package/src/talkpilot/mongodb-client.ts +78 -78
  141. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +530 -530
  142. package/src/talkpilot/phone_numbers/index.ts +2 -2
  143. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +240 -240
  144. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  145. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  146. package/src/talkpilot/phone_numbers/phone_numbers.utils.ts +9 -9
  147. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  148. package/src/talkpilot/plans/index.ts +2 -2
  149. package/src/talkpilot/plans/plans.getters.ts +132 -132
  150. package/src/talkpilot/plans/plans.types.ts +89 -89
  151. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  152. package/src/talkpilot/products/index.ts +2 -2
  153. package/src/talkpilot/products/products.getters.ts +12 -12
  154. package/src/talkpilot/products/products.types.ts +9 -9
  155. package/src/talkpilot/results/index.ts +7 -7
  156. package/src/talkpilot/results/results.getter.ts +39 -39
  157. package/src/talkpilot/results/results.schema.ts +25 -25
  158. package/src/talkpilot/results/results.types.ts +34 -34
  159. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  160. package/src/talkpilot/retry_analyze/index.ts +2 -2
  161. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  162. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  163. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  164. package/src/talkpilot/sessions/index.ts +2 -2
  165. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  166. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  167. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  168. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  169. package/src/talkpilot/subscriptions/index.ts +3 -3
  170. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  171. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  172. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  173. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  174. package/src/talkpilot/utils/query.utils.ts +21 -21
  175. package/src/test-utils/db-utils.ts +33 -33
  176. package/src/test-utils/factories/index.ts +18 -18
  177. package/src/test-utils/factories/municipal/cities.ts +16 -16
  178. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  179. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  180. package/src/test-utils/factories/municipal/streets.ts +22 -22
  181. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  182. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  183. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  184. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  185. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  186. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  187. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  188. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  189. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  190. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  191. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  192. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  193. package/src/test-utils/factories/websitalk/scans.ts +30 -30
  194. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  195. package/src/utils/date.utils.ts +126 -126
  196. package/src/utils/shared.types.ts +4 -4
  197. package/src/utils/validation.ts +23 -23
  198. package/src/websitalk/index.ts +18 -18
  199. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  200. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  201. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  202. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  203. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  204. package/src/websitalk/mongodb-client.ts +61 -61
  205. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +267 -267
  206. package/src/websitalk/scanResources/index.ts +4 -4
  207. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  208. package/src/websitalk/scanResources/scanResources.getters.ts +128 -128
  209. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  210. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  211. package/src/websitalk/scans/__tests__/scans.spec.ts +362 -362
  212. package/src/websitalk/scans/index.ts +4 -4
  213. package/src/websitalk/scans/scans.constants.ts +18 -18
  214. package/src/websitalk/scans/scans.getters.ts +172 -172
  215. package/src/websitalk/scans/scans.types.ts +58 -58
  216. package/src/websitalk/scans/scans.utils.ts +5 -5
  217. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  218. package/src/websitalk/websiteUrls/index.ts +2 -2
  219. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  220. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  221. package/tsconfig.json +23 -23
  222. package/dist/talkpilot/callTokenUsage/callTokenUsage.getters.d.ts +0 -4
  223. package/dist/talkpilot/callTokenUsage/callTokenUsage.getters.d.ts.map +0 -1
  224. package/dist/talkpilot/callTokenUsage/callTokenUsage.getters.js +0 -30
  225. package/dist/talkpilot/callTokenUsage/callTokenUsage.getters.js.map +0 -1
  226. package/dist/talkpilot/callTokenUsage/callTokenUsage.types.d.ts +0 -28
  227. package/dist/talkpilot/callTokenUsage/callTokenUsage.types.d.ts.map +0 -1
  228. package/dist/talkpilot/callTokenUsage/callTokenUsage.types.js +0 -3
  229. package/dist/talkpilot/callTokenUsage/callTokenUsage.types.js.map +0 -1
  230. package/dist/talkpilot/callTokenUsage/index.d.ts +0 -3
  231. package/dist/talkpilot/callTokenUsage/index.d.ts.map +0 -1
  232. package/dist/talkpilot/callTokenUsage/index.js +0 -18
  233. package/dist/talkpilot/callTokenUsage/index.js.map +0 -1
  234. package/src/talkpilot/callTokenUsage/__tests__/callTokenUsage.getters.spec.ts +0 -57
  235. package/src/talkpilot/callTokenUsage/callTokenUsage.getters.ts +0 -42
  236. package/src/talkpilot/callTokenUsage/callTokenUsage.types.ts +0 -28
  237. package/src/talkpilot/callTokenUsage/index.ts +0 -2
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,149 +1,149 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallStatusValues,
7
- CONFERENCE_ROLE_CUSTOMER,
8
- CONFERENCE_ROLE_SUPERVISOR,
9
- } from "./calls.constants";
10
-
11
- export type ConferenceRole =
12
- | typeof CONFERENCE_ROLE_CUSTOMER
13
- | typeof CONFERENCE_ROLE_SUPERVISOR
14
- | null;
15
-
16
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
-
18
- export type Call = {
19
- callSid: string;
20
- flowId: ObjectId;
21
- clientId: string;
22
- sessionId: ObjectId | null;
23
- runId?: string;
24
- resultId: ObjectId;
25
- customerPhoneNumber: string;
26
- agentPhoneNumber: string;
27
- isIncomingCall: boolean;
28
- isOutgoingCall: boolean;
29
- callLength: number;
30
- transcription?: TranscriptionSegment[];
31
- status?: CallStatus;
32
- leads?: LeadProperty[];
33
- summary?: string;
34
- recordingUrl?: string;
35
- env: string;
36
- updatedAt: Date;
37
- createdAt: Date;
38
- isAnsweredByAnsweringMachine?: boolean;
39
- agentHungUp?: boolean;
40
- endReason?: string;
41
- conferenceName?: string | null;
42
- conferenceSid?: string | null;
43
- conferenceParticipantSid?: string | null;
44
- isConferenceCall?: boolean;
45
- conferenceRole?: ConferenceRole;
46
- redirectedCall?: boolean;
47
- /** Present only on redirected calls: what the dialled leg did. */
48
- redirectCallLog?: RedirectCallLog;
49
- toolExecutions?: ToolExecution[];
50
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
- };
52
-
53
- /**
54
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
- * destination never answered.
57
- */
58
- export type RedirectCallLog = {
59
- childCallSid?: string;
60
- to?: string;
61
- status: CallStatus;
62
- durationSeconds: number;
63
- endedAt: Date;
64
- };
65
-
66
- export type ToolExecution = {
67
- toolName: string;
68
- executedAt: Date;
69
- durationMs: number;
70
- args: Record<string, unknown> | { _redacted: true };
71
- meta: ToolExecutionMeta;
72
- status: "success" | "error";
73
- httpStatus?: number;
74
- response?: Record<string, unknown>;
75
- steps?: ToolExecutionStep[];
76
- };
77
-
78
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
-
80
- export type ToolExecutionStep = {
81
- timestamp: Date;
82
- label: string;
83
- level: ToolExecutionStepLevel;
84
- data?: Record<string, unknown> | string;
85
- payload?: Record<string, unknown>;
86
- };
87
-
88
- export type ToolExecutionMeta =
89
- | {
90
- kind: "http";
91
- url: string;
92
- method: string;
93
- flowToolId?: string;
94
- runInBackground?: boolean;
95
- sensitive?: boolean;
96
- }
97
- | { kind: "internal" };
98
-
99
- export type CallQueryOptions = {
100
- sort?: Sort;
101
- skip?: number;
102
- limit?: number;
103
- };
104
-
105
- export type CallsFilterParams = {
106
- clientId: string;
107
- callSid?: string;
108
- startDate?: Date;
109
- endDate?: Date;
110
- status?: CallStatus;
111
- customerPhoneNumber?: string;
112
- agentPhoneNumber?: string;
113
- flowId?: string;
114
- runId?: string;
115
- sessionId?: string;
116
- isIncoming?: boolean;
117
- search?: string;
118
- };
119
-
120
- export type ImmutableCallFields =
121
- | "customerPhoneNumber"
122
- | "agentPhoneNumber"
123
- | "isIncomingCall"
124
- | "isOutgoingCall"
125
- | "sessionId"
126
- | "callSid"
127
- | "flowId"
128
- | "clientId"
129
- | "runId"
130
- | "resultId"
131
- | "env"
132
- | "createdAt";
133
-
134
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
-
136
- export type CallDoc = WithId<Call>;
137
-
138
- /** @deprecated use DashboardHeatmapMetric instead */
139
- export type CallsByHour = { hour: number; calls: number };
140
-
141
- export type CountOpts = {
142
- isOutgoingCall?: boolean;
143
- isIncomingCall?: boolean;
144
- };
145
-
146
- export type DateRange = {
147
- since?: Date;
148
- until?: Date;
149
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallStatusValues,
7
+ CONFERENCE_ROLE_CUSTOMER,
8
+ CONFERENCE_ROLE_SUPERVISOR,
9
+ } from "./calls.constants";
10
+
11
+ export type ConferenceRole =
12
+ | typeof CONFERENCE_ROLE_CUSTOMER
13
+ | typeof CONFERENCE_ROLE_SUPERVISOR
14
+ | null;
15
+
16
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
+
18
+ export type Call = {
19
+ callSid: string;
20
+ flowId: ObjectId;
21
+ clientId: string;
22
+ sessionId: ObjectId | null;
23
+ runId?: string;
24
+ resultId: ObjectId;
25
+ customerPhoneNumber: string;
26
+ agentPhoneNumber: string;
27
+ isIncomingCall: boolean;
28
+ isOutgoingCall: boolean;
29
+ callLength: number;
30
+ transcription?: TranscriptionSegment[];
31
+ status?: CallStatus;
32
+ leads?: LeadProperty[];
33
+ summary?: string;
34
+ recordingUrl?: string;
35
+ env: string;
36
+ updatedAt: Date;
37
+ createdAt: Date;
38
+ isAnsweredByAnsweringMachine?: boolean;
39
+ agentHungUp?: boolean;
40
+ endReason?: string;
41
+ conferenceName?: string | null;
42
+ conferenceSid?: string | null;
43
+ conferenceParticipantSid?: string | null;
44
+ isConferenceCall?: boolean;
45
+ conferenceRole?: ConferenceRole;
46
+ redirectedCall?: boolean;
47
+ /** Present only on redirected calls: what the dialled leg did. */
48
+ redirectCallLog?: RedirectCallLog;
49
+ toolExecutions?: ToolExecution[];
50
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
+ };
52
+
53
+ /**
54
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
+ * destination never answered.
57
+ */
58
+ export type RedirectCallLog = {
59
+ childCallSid?: string;
60
+ to?: string;
61
+ status: CallStatus;
62
+ durationSeconds: number;
63
+ endedAt: Date;
64
+ };
65
+
66
+ export type ToolExecution = {
67
+ toolName: string;
68
+ executedAt: Date;
69
+ durationMs: number;
70
+ args: Record<string, unknown> | { _redacted: true };
71
+ meta: ToolExecutionMeta;
72
+ status: "success" | "error";
73
+ httpStatus?: number;
74
+ response?: Record<string, unknown>;
75
+ steps?: ToolExecutionStep[];
76
+ };
77
+
78
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
+
80
+ export type ToolExecutionStep = {
81
+ timestamp: Date;
82
+ label: string;
83
+ level: ToolExecutionStepLevel;
84
+ data?: Record<string, unknown> | string;
85
+ payload?: Record<string, unknown>;
86
+ };
87
+
88
+ export type ToolExecutionMeta =
89
+ | {
90
+ kind: "http";
91
+ url: string;
92
+ method: string;
93
+ flowToolId?: string;
94
+ runInBackground?: boolean;
95
+ sensitive?: boolean;
96
+ }
97
+ | { kind: "internal" };
98
+
99
+ export type CallQueryOptions = {
100
+ sort?: Sort;
101
+ skip?: number;
102
+ limit?: number;
103
+ };
104
+
105
+ export type CallsFilterParams = {
106
+ clientId: string;
107
+ callSid?: string;
108
+ startDate?: Date;
109
+ endDate?: Date;
110
+ status?: CallStatus;
111
+ customerPhoneNumber?: string;
112
+ agentPhoneNumber?: string;
113
+ flowId?: string;
114
+ runId?: string;
115
+ sessionId?: string;
116
+ isIncoming?: boolean;
117
+ search?: string;
118
+ };
119
+
120
+ export type ImmutableCallFields =
121
+ | "customerPhoneNumber"
122
+ | "agentPhoneNumber"
123
+ | "isIncomingCall"
124
+ | "isOutgoingCall"
125
+ | "sessionId"
126
+ | "callSid"
127
+ | "flowId"
128
+ | "clientId"
129
+ | "runId"
130
+ | "resultId"
131
+ | "env"
132
+ | "createdAt";
133
+
134
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
+
136
+ export type CallDoc = WithId<Call>;
137
+
138
+ /** @deprecated use DashboardHeatmapMetric instead */
139
+ export type CallsByHour = { hour: number; calls: number };
140
+
141
+ export type CountOpts = {
142
+ isOutgoingCall?: boolean;
143
+ isIncomingCall?: boolean;
144
+ };
145
+
146
+ export type DateRange = {
147
+ since?: Date;
148
+ until?: Date;
149
+ };