@talkpilot/core-db 1.3.60 → 1.3.61

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (254) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +814 -779
  5. package/dist/configuration/models/models.seed.d.ts +5 -0
  6. package/dist/configuration/models/models.seed.d.ts.map +1 -0
  7. package/dist/configuration/models/models.seed.js +16 -0
  8. package/dist/configuration/models/models.seed.js.map +1 -0
  9. package/dist/configuration/models/realtimeUiFields.constants.d.ts +4 -0
  10. package/dist/configuration/models/realtimeUiFields.constants.d.ts.map +1 -0
  11. package/dist/configuration/models/realtimeUiFields.constants.js +80 -0
  12. package/dist/configuration/models/realtimeUiFields.constants.js.map +1 -0
  13. package/dist/configuration/models/uiFields.types.d.ts +29 -0
  14. package/dist/configuration/models/uiFields.types.d.ts.map +1 -0
  15. package/dist/configuration/models/uiFields.types.js +12 -0
  16. package/dist/configuration/models/uiFields.types.js.map +1 -0
  17. package/dist/index.d.ts +0 -1
  18. package/dist/index.d.ts.map +1 -1
  19. package/dist/index.js +0 -1
  20. package/dist/index.js.map +1 -1
  21. package/dist/talkpilot/clients/clients.getters.d.ts +1 -0
  22. package/dist/talkpilot/clients/clients.getters.d.ts.map +1 -1
  23. package/dist/talkpilot/clients/clients.getters.js +3 -1
  24. package/dist/talkpilot/clients/clients.getters.js.map +1 -1
  25. package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts +1 -0
  26. package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts.map +1 -1
  27. package/dist/talkpilot/phone_numbers/phone_numbers.getter.d.ts +6 -0
  28. package/dist/talkpilot/phone_numbers/phone_numbers.getter.d.ts.map +1 -1
  29. package/dist/talkpilot/phone_numbers/phone_numbers.getter.js +32 -1
  30. package/dist/talkpilot/phone_numbers/phone_numbers.getter.js.map +1 -1
  31. package/dist/talkpilot/phone_numbers/phone_numbers.utils.d.ts +6 -0
  32. package/dist/talkpilot/phone_numbers/phone_numbers.utils.d.ts.map +1 -0
  33. package/dist/talkpilot/phone_numbers/phone_numbers.utils.js +11 -0
  34. package/dist/talkpilot/phone_numbers/phone_numbers.utils.js.map +1 -0
  35. package/dist/test-utils/factories/websitalk/scans.d.ts.map +1 -1
  36. package/dist/test-utils/factories/websitalk/scans.js +0 -1
  37. package/dist/test-utils/factories/websitalk/scans.js.map +1 -1
  38. package/dist/websitalk/scanResources/scanResources.getters.d.ts +0 -1
  39. package/dist/websitalk/scanResources/scanResources.getters.d.ts.map +1 -1
  40. package/dist/websitalk/scanResources/scanResources.getters.js +1 -6
  41. package/dist/websitalk/scanResources/scanResources.getters.js.map +1 -1
  42. package/dist/websitalk/scans/scans.constants.d.ts +1 -3
  43. package/dist/websitalk/scans/scans.constants.d.ts.map +1 -1
  44. package/dist/websitalk/scans/scans.constants.js +0 -3
  45. package/dist/websitalk/scans/scans.constants.js.map +1 -1
  46. package/dist/websitalk/scans/scans.getters.d.ts +0 -1
  47. package/dist/websitalk/scans/scans.getters.d.ts.map +1 -1
  48. package/dist/websitalk/scans/scans.getters.js +1 -7
  49. package/dist/websitalk/scans/scans.getters.js.map +1 -1
  50. package/dist/websitalk/scans/scans.types.d.ts +0 -1
  51. package/dist/websitalk/scans/scans.types.d.ts.map +1 -1
  52. package/jest.config.js +20 -20
  53. package/package.json +46 -46
  54. package/src/__tests__/setup.ts +20 -20
  55. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  56. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  57. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  58. package/src/bulkWrite/index.ts +2 -2
  59. package/src/config.ts +9 -9
  60. package/src/configuration/index.ts +17 -17
  61. package/src/configuration/internalModels/index.ts +3 -3
  62. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  63. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  64. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  65. package/src/configuration/models/__tests__/models.getters.spec.ts +67 -67
  66. package/src/configuration/models/index.ts +27 -27
  67. package/src/configuration/models/models.constants.ts +15 -15
  68. package/src/configuration/models/models.getters.ts +71 -71
  69. package/src/configuration/models/models.types.ts +80 -80
  70. package/src/configuration/mongodb-client.ts +62 -62
  71. package/src/configuration/prompts/index.ts +2 -2
  72. package/src/configuration/prompts/prompts.getters.ts +49 -49
  73. package/src/configuration/prompts/prompts.types.ts +11 -11
  74. package/src/connection.ts +81 -81
  75. package/src/index.ts +46 -47
  76. package/src/municipal/__tests__/validation.spec.ts +62 -62
  77. package/src/municipal/cities/cities.getters.ts +50 -50
  78. package/src/municipal/cities/cities.types.ts +11 -11
  79. package/src/municipal/cities/index.ts +2 -2
  80. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  81. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  82. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  83. package/src/municipal/departmentsSubjects/index.ts +9 -9
  84. package/src/municipal/index.ts +22 -22
  85. package/src/municipal/mongodb-client.ts +61 -61
  86. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  87. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  88. package/src/municipal/muniIssues/index.ts +17 -17
  89. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  90. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  91. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  92. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  93. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  94. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  95. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  96. package/src/municipal/streets/index.ts +2 -2
  97. package/src/municipal/streets/streets.getters.ts +140 -140
  98. package/src/municipal/streets/streets.types.ts +19 -19
  99. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  100. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  101. package/src/municipal/systemInstructions/index.ts +7 -7
  102. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  103. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  104. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  105. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  106. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  107. package/src/municipal/tickets/index.ts +9 -9
  108. package/src/municipal/tickets/tickets.constants.ts +8 -8
  109. package/src/municipal/tickets/tickets.getters.ts +121 -121
  110. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  111. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  112. package/src/municipal/tickets/tickets.types.ts +54 -54
  113. package/src/municipal/utils/types.ts +11 -11
  114. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  115. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  116. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  117. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  118. package/src/talkpilot/agents/agents.getters.ts +34 -34
  119. package/src/talkpilot/agents/agents.types.ts +14 -14
  120. package/src/talkpilot/agents/index.ts +2 -2
  121. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  122. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  123. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  124. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  125. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  126. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  127. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -471
  128. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  129. package/src/talkpilot/calls/calls.constants.ts +49 -49
  130. package/src/talkpilot/calls/calls.getters.ts +277 -277
  131. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  132. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  133. package/src/talkpilot/calls/calls.types.ts +149 -149
  134. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  135. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  136. package/src/talkpilot/calls/index.ts +6 -6
  137. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  138. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  139. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  140. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  141. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  142. package/src/talkpilot/clients/clients.getters.ts +19 -16
  143. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  144. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  145. package/src/talkpilot/clients/clients.types.ts +18 -18
  146. package/src/talkpilot/clients/index.ts +4 -4
  147. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  148. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  149. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  150. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  151. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +137 -136
  152. package/src/talkpilot/clientsConfig/index.ts +3 -3
  153. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  154. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  155. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  156. package/src/talkpilot/contextNotes/index.ts +2 -2
  157. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +124 -124
  158. package/src/talkpilot/flows/flows.getter.ts +34 -34
  159. package/src/talkpilot/flows/flows.schema.ts +180 -180
  160. package/src/talkpilot/flows/flows.types.ts +211 -211
  161. package/src/talkpilot/flows/index.ts +7 -7
  162. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  163. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  164. package/src/talkpilot/groups/groups.getters.ts +30 -30
  165. package/src/talkpilot/groups/groups.types.ts +29 -29
  166. package/src/talkpilot/groups/index.ts +3 -3
  167. package/src/talkpilot/groups/phone.utils.ts +46 -46
  168. package/src/talkpilot/index.ts +31 -31
  169. package/src/talkpilot/leads/index.ts +2 -2
  170. package/src/talkpilot/leads/leads.getter.ts +6 -6
  171. package/src/talkpilot/leads/leads.schema.ts +33 -33
  172. package/src/talkpilot/leads/leads.types.ts +20 -20
  173. package/src/talkpilot/mongodb-client.ts +78 -78
  174. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +530 -282
  175. package/src/talkpilot/phone_numbers/index.ts +2 -2
  176. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +240 -176
  177. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  178. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  179. package/src/talkpilot/phone_numbers/phone_numbers.utils.ts +9 -0
  180. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  181. package/src/talkpilot/plans/index.ts +2 -2
  182. package/src/talkpilot/plans/plans.getters.ts +132 -132
  183. package/src/talkpilot/plans/plans.types.ts +89 -89
  184. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  185. package/src/talkpilot/products/index.ts +2 -2
  186. package/src/talkpilot/products/products.getters.ts +12 -12
  187. package/src/talkpilot/products/products.types.ts +9 -9
  188. package/src/talkpilot/results/index.ts +7 -7
  189. package/src/talkpilot/results/results.getter.ts +39 -39
  190. package/src/talkpilot/results/results.schema.ts +25 -25
  191. package/src/talkpilot/results/results.types.ts +34 -34
  192. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  193. package/src/talkpilot/retry_analyze/index.ts +2 -2
  194. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  195. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  196. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  197. package/src/talkpilot/sessions/index.ts +2 -2
  198. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  199. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  200. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  201. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  202. package/src/talkpilot/subscriptions/index.ts +3 -3
  203. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  204. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  205. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  206. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  207. package/src/talkpilot/utils/query.utils.ts +21 -21
  208. package/src/test-utils/db-utils.ts +33 -33
  209. package/src/test-utils/factories/index.ts +18 -18
  210. package/src/test-utils/factories/municipal/cities.ts +16 -16
  211. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  212. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  213. package/src/test-utils/factories/municipal/streets.ts +22 -22
  214. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  215. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  216. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  217. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  218. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  219. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  220. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  221. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  222. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  223. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  224. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  225. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  226. package/src/test-utils/factories/websitalk/scans.ts +29 -30
  227. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  228. package/src/utils/date.utils.ts +126 -126
  229. package/src/utils/shared.types.ts +4 -4
  230. package/src/utils/validation.ts +23 -23
  231. package/src/websitalk/index.ts +18 -18
  232. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  233. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  234. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  235. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  236. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  237. package/src/websitalk/mongodb-client.ts +61 -61
  238. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +248 -267
  239. package/src/websitalk/scanResources/index.ts +4 -4
  240. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  241. package/src/websitalk/scanResources/scanResources.getters.ts +121 -128
  242. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  243. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  244. package/src/websitalk/scans/__tests__/scans.spec.ts +0 -49
  245. package/src/websitalk/scans/index.ts +4 -4
  246. package/src/websitalk/scans/scans.constants.ts +15 -18
  247. package/src/websitalk/scans/scans.getters.ts +166 -172
  248. package/src/websitalk/scans/scans.types.ts +56 -61
  249. package/src/websitalk/scans/scans.utils.ts +5 -5
  250. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  251. package/src/websitalk/websiteUrls/index.ts +2 -2
  252. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  253. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  254. package/tsconfig.json +23 -23
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,149 +1,149 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallStatusValues,
7
- CONFERENCE_ROLE_CUSTOMER,
8
- CONFERENCE_ROLE_SUPERVISOR,
9
- } from "./calls.constants";
10
-
11
- export type ConferenceRole =
12
- | typeof CONFERENCE_ROLE_CUSTOMER
13
- | typeof CONFERENCE_ROLE_SUPERVISOR
14
- | null;
15
-
16
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
-
18
- export type Call = {
19
- callSid: string;
20
- flowId: ObjectId;
21
- clientId: string;
22
- sessionId: ObjectId | null;
23
- runId?: string;
24
- resultId: ObjectId;
25
- customerPhoneNumber: string;
26
- agentPhoneNumber: string;
27
- isIncomingCall: boolean;
28
- isOutgoingCall: boolean;
29
- callLength: number;
30
- transcription?: TranscriptionSegment[];
31
- status?: CallStatus;
32
- leads?: LeadProperty[];
33
- summary?: string;
34
- recordingUrl?: string;
35
- env: string;
36
- updatedAt: Date;
37
- createdAt: Date;
38
- isAnsweredByAnsweringMachine?: boolean;
39
- agentHungUp?: boolean;
40
- endReason?: string;
41
- conferenceName?: string | null;
42
- conferenceSid?: string | null;
43
- conferenceParticipantSid?: string | null;
44
- isConferenceCall?: boolean;
45
- conferenceRole?: ConferenceRole;
46
- redirectedCall?: boolean;
47
- /** Present only on redirected calls: what the dialled leg did. */
48
- redirectCallLog?: RedirectCallLog;
49
- toolExecutions?: ToolExecution[];
50
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
- };
52
-
53
- /**
54
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
- * destination never answered.
57
- */
58
- export type RedirectCallLog = {
59
- childCallSid?: string;
60
- to?: string;
61
- status: CallStatus;
62
- durationSeconds: number;
63
- endedAt: Date;
64
- };
65
-
66
- export type ToolExecution = {
67
- toolName: string;
68
- executedAt: Date;
69
- durationMs: number;
70
- args: Record<string, unknown> | { _redacted: true };
71
- meta: ToolExecutionMeta;
72
- status: "success" | "error";
73
- httpStatus?: number;
74
- response?: Record<string, unknown>;
75
- steps?: ToolExecutionStep[];
76
- };
77
-
78
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
-
80
- export type ToolExecutionStep = {
81
- timestamp: Date;
82
- label: string;
83
- level: ToolExecutionStepLevel;
84
- data?: Record<string, unknown> | string;
85
- payload?: Record<string, unknown>;
86
- };
87
-
88
- export type ToolExecutionMeta =
89
- | {
90
- kind: "http";
91
- url: string;
92
- method: string;
93
- flowToolId?: string;
94
- runInBackground?: boolean;
95
- sensitive?: boolean;
96
- }
97
- | { kind: "internal" };
98
-
99
- export type CallQueryOptions = {
100
- sort?: Sort;
101
- skip?: number;
102
- limit?: number;
103
- };
104
-
105
- export type CallsFilterParams = {
106
- clientId: string;
107
- callSid?: string;
108
- startDate?: Date;
109
- endDate?: Date;
110
- status?: CallStatus;
111
- customerPhoneNumber?: string;
112
- agentPhoneNumber?: string;
113
- flowId?: string;
114
- runId?: string;
115
- sessionId?: string;
116
- isIncoming?: boolean;
117
- search?: string;
118
- };
119
-
120
- export type ImmutableCallFields =
121
- | "customerPhoneNumber"
122
- | "agentPhoneNumber"
123
- | "isIncomingCall"
124
- | "isOutgoingCall"
125
- | "sessionId"
126
- | "callSid"
127
- | "flowId"
128
- | "clientId"
129
- | "runId"
130
- | "resultId"
131
- | "env"
132
- | "createdAt";
133
-
134
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
-
136
- export type CallDoc = WithId<Call>;
137
-
138
- /** @deprecated use DashboardHeatmapMetric instead */
139
- export type CallsByHour = { hour: number; calls: number };
140
-
141
- export type CountOpts = {
142
- isOutgoingCall?: boolean;
143
- isIncomingCall?: boolean;
144
- };
145
-
146
- export type DateRange = {
147
- since?: Date;
148
- until?: Date;
149
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallStatusValues,
7
+ CONFERENCE_ROLE_CUSTOMER,
8
+ CONFERENCE_ROLE_SUPERVISOR,
9
+ } from "./calls.constants";
10
+
11
+ export type ConferenceRole =
12
+ | typeof CONFERENCE_ROLE_CUSTOMER
13
+ | typeof CONFERENCE_ROLE_SUPERVISOR
14
+ | null;
15
+
16
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
+
18
+ export type Call = {
19
+ callSid: string;
20
+ flowId: ObjectId;
21
+ clientId: string;
22
+ sessionId: ObjectId | null;
23
+ runId?: string;
24
+ resultId: ObjectId;
25
+ customerPhoneNumber: string;
26
+ agentPhoneNumber: string;
27
+ isIncomingCall: boolean;
28
+ isOutgoingCall: boolean;
29
+ callLength: number;
30
+ transcription?: TranscriptionSegment[];
31
+ status?: CallStatus;
32
+ leads?: LeadProperty[];
33
+ summary?: string;
34
+ recordingUrl?: string;
35
+ env: string;
36
+ updatedAt: Date;
37
+ createdAt: Date;
38
+ isAnsweredByAnsweringMachine?: boolean;
39
+ agentHungUp?: boolean;
40
+ endReason?: string;
41
+ conferenceName?: string | null;
42
+ conferenceSid?: string | null;
43
+ conferenceParticipantSid?: string | null;
44
+ isConferenceCall?: boolean;
45
+ conferenceRole?: ConferenceRole;
46
+ redirectedCall?: boolean;
47
+ /** Present only on redirected calls: what the dialled leg did. */
48
+ redirectCallLog?: RedirectCallLog;
49
+ toolExecutions?: ToolExecution[];
50
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
+ };
52
+
53
+ /**
54
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
+ * destination never answered.
57
+ */
58
+ export type RedirectCallLog = {
59
+ childCallSid?: string;
60
+ to?: string;
61
+ status: CallStatus;
62
+ durationSeconds: number;
63
+ endedAt: Date;
64
+ };
65
+
66
+ export type ToolExecution = {
67
+ toolName: string;
68
+ executedAt: Date;
69
+ durationMs: number;
70
+ args: Record<string, unknown> | { _redacted: true };
71
+ meta: ToolExecutionMeta;
72
+ status: "success" | "error";
73
+ httpStatus?: number;
74
+ response?: Record<string, unknown>;
75
+ steps?: ToolExecutionStep[];
76
+ };
77
+
78
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
+
80
+ export type ToolExecutionStep = {
81
+ timestamp: Date;
82
+ label: string;
83
+ level: ToolExecutionStepLevel;
84
+ data?: Record<string, unknown> | string;
85
+ payload?: Record<string, unknown>;
86
+ };
87
+
88
+ export type ToolExecutionMeta =
89
+ | {
90
+ kind: "http";
91
+ url: string;
92
+ method: string;
93
+ flowToolId?: string;
94
+ runInBackground?: boolean;
95
+ sensitive?: boolean;
96
+ }
97
+ | { kind: "internal" };
98
+
99
+ export type CallQueryOptions = {
100
+ sort?: Sort;
101
+ skip?: number;
102
+ limit?: number;
103
+ };
104
+
105
+ export type CallsFilterParams = {
106
+ clientId: string;
107
+ callSid?: string;
108
+ startDate?: Date;
109
+ endDate?: Date;
110
+ status?: CallStatus;
111
+ customerPhoneNumber?: string;
112
+ agentPhoneNumber?: string;
113
+ flowId?: string;
114
+ runId?: string;
115
+ sessionId?: string;
116
+ isIncoming?: boolean;
117
+ search?: string;
118
+ };
119
+
120
+ export type ImmutableCallFields =
121
+ | "customerPhoneNumber"
122
+ | "agentPhoneNumber"
123
+ | "isIncomingCall"
124
+ | "isOutgoingCall"
125
+ | "sessionId"
126
+ | "callSid"
127
+ | "flowId"
128
+ | "clientId"
129
+ | "runId"
130
+ | "resultId"
131
+ | "env"
132
+ | "createdAt";
133
+
134
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
+
136
+ export type CallDoc = WithId<Call>;
137
+
138
+ /** @deprecated use DashboardHeatmapMetric instead */
139
+ export type CallsByHour = { hour: number; calls: number };
140
+
141
+ export type CountOpts = {
142
+ isOutgoingCall?: boolean;
143
+ isIncomingCall?: boolean;
144
+ };
145
+
146
+ export type DateRange = {
147
+ since?: Date;
148
+ until?: Date;
149
+ };