@talkpilot/core-db 1.3.6 → 1.3.8

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Files changed (79) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/DEVELOPMENT.md +141 -141
  3. package/README.md +243 -190
  4. package/README_OLD.md +160 -160
  5. package/dist/municipal/tickets/tickets.statistics.getters.d.ts +4 -0
  6. package/dist/municipal/tickets/tickets.statistics.getters.d.ts.map +1 -1
  7. package/dist/municipal/tickets/tickets.statistics.getters.js +30 -3
  8. package/dist/municipal/tickets/tickets.statistics.getters.js.map +1 -1
  9. package/dist/talkpilot/calls/calls.dashboard.d.ts +3 -0
  10. package/dist/talkpilot/calls/calls.dashboard.d.ts.map +1 -0
  11. package/dist/talkpilot/calls/calls.dashboard.js +191 -0
  12. package/dist/talkpilot/calls/calls.dashboard.js.map +1 -0
  13. package/dist/talkpilot/calls/calls.statistics.getters.js +12 -15
  14. package/dist/talkpilot/calls/calls.statistics.getters.js.map +1 -1
  15. package/dist/talkpilot/calls/calls.statistics.types.d.ts +4 -1
  16. package/dist/talkpilot/calls/calls.statistics.types.d.ts.map +1 -1
  17. package/dist/talkpilot/flows/flows.schema.d.ts +3 -0
  18. package/dist/talkpilot/flows/flows.schema.d.ts.map +1 -1
  19. package/dist/talkpilot/flows/flows.schema.js +1 -0
  20. package/dist/talkpilot/flows/flows.schema.js.map +1 -1
  21. package/dist/talkpilot/flows/flows.types.d.ts +1 -0
  22. package/dist/talkpilot/flows/flows.types.d.ts.map +1 -1
  23. package/jest.config.js +20 -20
  24. package/package.json +46 -46
  25. package/src/connection.ts +54 -54
  26. package/src/index.ts +26 -26
  27. package/src/municipal/index.ts +22 -22
  28. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +92 -92
  29. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  30. package/src/municipal/muniIssues/index.ts +17 -17
  31. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  32. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  33. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  34. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  35. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  36. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  37. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  38. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +68 -51
  39. package/src/municipal/tickets/index.ts +3 -3
  40. package/src/municipal/tickets/tickets.constants.ts +8 -8
  41. package/src/municipal/tickets/tickets.getters.ts +121 -121
  42. package/src/municipal/tickets/tickets.statistics.aggregation.ts +96 -96
  43. package/src/municipal/tickets/tickets.statistics.getters.ts +109 -71
  44. package/src/municipal/tickets/tickets.types.ts +53 -53
  45. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +149 -149
  46. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +351 -344
  47. package/src/talkpilot/calls/calls.constants.ts +20 -20
  48. package/src/talkpilot/calls/calls.statistics.getters.ts +587 -587
  49. package/src/talkpilot/calls/calls.statistics.types.ts +47 -44
  50. package/src/talkpilot/calls/calls.types.ts +119 -119
  51. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +292 -292
  52. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  53. package/src/talkpilot/calls/index.ts +6 -6
  54. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +190 -190
  55. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +176 -176
  56. package/src/talkpilot/contextNotes/contextNotes.getters.ts +86 -86
  57. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  58. package/src/talkpilot/contextNotes/index.ts +2 -2
  59. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +96 -71
  60. package/src/talkpilot/flows/flows.schema.ts +154 -153
  61. package/src/talkpilot/flows/flows.types.ts +187 -186
  62. package/src/talkpilot/index.ts +31 -31
  63. package/src/talkpilot/products/__tests__/products.getters.spec.ts +45 -45
  64. package/src/talkpilot/products/index.ts +2 -2
  65. package/src/talkpilot/products/products.getters.ts +12 -12
  66. package/src/talkpilot/products/products.types.ts +9 -9
  67. package/src/test-utils/db-utils.ts +26 -26
  68. package/src/test-utils/factories/index.ts +15 -15
  69. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  70. package/src/test-utils/factories/talkpilot/contextNotes.ts +33 -33
  71. package/src/test-utils/factories/websitalk/scans.ts +23 -23
  72. package/src/utils/date.utils.ts +116 -116
  73. package/src/websitalk/index.ts +15 -15
  74. package/src/websitalk/mongodb-client.ts +61 -61
  75. package/src/websitalk/scans/__tests__/scans.spec.ts +218 -218
  76. package/src/websitalk/scans/index.ts +2 -2
  77. package/src/websitalk/scans/scans.getters.ts +113 -113
  78. package/src/websitalk/scans/scans.types.ts +53 -53
  79. package/tsconfig.json +23 -23
@@ -1,121 +1,121 @@
1
- import { CityName, getDb, ObjectId, Ticket } from "../index";
2
- import { Collection, Filter, ObjectId as MongoObjectId } from "mongodb";
3
-
4
- /**
5
- * Generate a new ticket ID as a string
6
- * @returns A new ObjectId as a string
7
- */
8
- export const generateTicketId = (): string => {
9
- return new ObjectId().toString();
10
- };
11
-
12
- export const getTicketsCollection = (): Collection<Ticket> => {
13
- return getDb().collection<Ticket>("tickets");
14
- };
15
-
16
- export const findTickets = async (
17
- filter: Filter<Ticket> = {},
18
- ): Promise<Ticket[]> => {
19
- return await getTicketsCollection().find(filter).toArray();
20
- };
21
-
22
- export const findTicketsByCallSid = async (
23
- callSid: string,
24
- ): Promise<Ticket[]> => {
25
- return await getTicketsCollection().find({ callSid }).toArray();
26
- };
27
-
28
- export const getTicketById = async (
29
- ticketId: string,
30
- ): Promise<Ticket | null> => {
31
- const ticket = await getTicketsCollection().findOne({
32
- _id: new ObjectId(ticketId),
33
- });
34
- return ticket ? ticket : null;
35
- };
36
-
37
- export const createTicket = async (
38
- ticketData: Omit<Ticket, "_id" | "createdAt" | "updatedAt">,
39
- ticketId?: string,
40
- ): Promise<MongoObjectId> => {
41
- const ticket: Ticket = {
42
- _id: ticketId ? new ObjectId(ticketId) : new ObjectId(),
43
- ...ticketData,
44
- createdAt: new Date(),
45
- updatedAt: new Date(),
46
- };
47
- const { insertedId } = await getTicketsCollection().insertOne(ticket);
48
- return insertedId;
49
- };
50
-
51
- export const updateTicket = async (
52
- ticketId: string,
53
- data: Partial<Omit<Ticket, "_id" | "createdAt" | "updatedAt">>,
54
- ): Promise<Ticket | null> => {
55
- const result = await getTicketsCollection().findOneAndUpdate(
56
- { _id: new ObjectId(ticketId) },
57
- { $set: { ...data, updatedAt: new Date() } },
58
- { returnDocument: "after" },
59
- );
60
- return result || null;
61
- };
62
-
63
- export const deleteTicket = async (ticketId: string): Promise<boolean> => {
64
- const result = await getTicketsCollection().deleteOne({
65
- _id: new ObjectId(ticketId),
66
- });
67
- return result.deletedCount > 0;
68
- };
69
-
70
- export const findTicketByQuery = async (query: Partial<Ticket>) => {
71
- return await getTicketsCollection().findOne(query);
72
- };
73
- /**
74
- * Update ticket files by external call number
75
- */
76
- export const updateTicketFilesByCallNumber = async (params: {
77
- cityName: CityName;
78
- callNumber: string;
79
- image1?: string;
80
- image2?: string;
81
- image3?: string;
82
- }): Promise<boolean> => {
83
- const { cityName, callNumber, image1, image2, image3 } = params;
84
-
85
- const update: any = {};
86
- if (image1) update["externalCallFields.image1"] = image1;
87
- if (image2) update["externalCallFields.image2"] = image2;
88
- if (image3) update["externalCallFields.image3"] = image3;
89
-
90
- const result = await getTicketsCollection().updateOne(
91
- {
92
- cityName: cityName,
93
- "externalCallFields.call_number": callNumber,
94
- },
95
- {
96
- $set: {
97
- ...update,
98
- updatedAt: new Date(),
99
- },
100
- },
101
- );
102
-
103
- return result.matchedCount > 0;
104
- };
105
-
106
- /**
107
- * Remove guestJwt from ticket by external call number
108
- */
109
- export const clearGuestJwtByCallNumber = async (params: {
110
- cityName: CityName;
111
- callNumber: string;
112
- }): Promise<boolean> => {
113
- const { cityName, callNumber } = params;
114
-
115
- const result = await getTicketsCollection().updateOne(
116
- { cityName, "externalCallFields.call_number": callNumber },
117
- { $unset: { guestJwt: "" }, $set: { updatedAt: new Date() } },
118
- );
119
-
120
- return result.matchedCount > 0;
121
- };
1
+ import { CityName, getDb, ObjectId, Ticket } from "../index";
2
+ import { Collection, Filter, ObjectId as MongoObjectId } from "mongodb";
3
+
4
+ /**
5
+ * Generate a new ticket ID as a string
6
+ * @returns A new ObjectId as a string
7
+ */
8
+ export const generateTicketId = (): string => {
9
+ return new ObjectId().toString();
10
+ };
11
+
12
+ export const getTicketsCollection = (): Collection<Ticket> => {
13
+ return getDb().collection<Ticket>("tickets");
14
+ };
15
+
16
+ export const findTickets = async (
17
+ filter: Filter<Ticket> = {},
18
+ ): Promise<Ticket[]> => {
19
+ return await getTicketsCollection().find(filter).toArray();
20
+ };
21
+
22
+ export const findTicketsByCallSid = async (
23
+ callSid: string,
24
+ ): Promise<Ticket[]> => {
25
+ return await getTicketsCollection().find({ callSid }).toArray();
26
+ };
27
+
28
+ export const getTicketById = async (
29
+ ticketId: string,
30
+ ): Promise<Ticket | null> => {
31
+ const ticket = await getTicketsCollection().findOne({
32
+ _id: new ObjectId(ticketId),
33
+ });
34
+ return ticket ? ticket : null;
35
+ };
36
+
37
+ export const createTicket = async (
38
+ ticketData: Omit<Ticket, "_id" | "createdAt" | "updatedAt">,
39
+ ticketId?: string,
40
+ ): Promise<MongoObjectId> => {
41
+ const ticket: Ticket = {
42
+ _id: ticketId ? new ObjectId(ticketId) : new ObjectId(),
43
+ ...ticketData,
44
+ createdAt: new Date(),
45
+ updatedAt: new Date(),
46
+ };
47
+ const { insertedId } = await getTicketsCollection().insertOne(ticket);
48
+ return insertedId;
49
+ };
50
+
51
+ export const updateTicket = async (
52
+ ticketId: string,
53
+ data: Partial<Omit<Ticket, "_id" | "createdAt" | "updatedAt">>,
54
+ ): Promise<Ticket | null> => {
55
+ const result = await getTicketsCollection().findOneAndUpdate(
56
+ { _id: new ObjectId(ticketId) },
57
+ { $set: { ...data, updatedAt: new Date() } },
58
+ { returnDocument: "after" },
59
+ );
60
+ return result || null;
61
+ };
62
+
63
+ export const deleteTicket = async (ticketId: string): Promise<boolean> => {
64
+ const result = await getTicketsCollection().deleteOne({
65
+ _id: new ObjectId(ticketId),
66
+ });
67
+ return result.deletedCount > 0;
68
+ };
69
+
70
+ export const findTicketByQuery = async (query: Partial<Ticket>) => {
71
+ return await getTicketsCollection().findOne(query);
72
+ };
73
+ /**
74
+ * Update ticket files by external call number
75
+ */
76
+ export const updateTicketFilesByCallNumber = async (params: {
77
+ cityName: CityName;
78
+ callNumber: string;
79
+ image1?: string;
80
+ image2?: string;
81
+ image3?: string;
82
+ }): Promise<boolean> => {
83
+ const { cityName, callNumber, image1, image2, image3 } = params;
84
+
85
+ const update: any = {};
86
+ if (image1) update["externalCallFields.image1"] = image1;
87
+ if (image2) update["externalCallFields.image2"] = image2;
88
+ if (image3) update["externalCallFields.image3"] = image3;
89
+
90
+ const result = await getTicketsCollection().updateOne(
91
+ {
92
+ cityName: cityName,
93
+ "externalCallFields.call_number": callNumber,
94
+ },
95
+ {
96
+ $set: {
97
+ ...update,
98
+ updatedAt: new Date(),
99
+ },
100
+ },
101
+ );
102
+
103
+ return result.matchedCount > 0;
104
+ };
105
+
106
+ /**
107
+ * Remove guestJwt from ticket by external call number
108
+ */
109
+ export const clearGuestJwtByCallNumber = async (params: {
110
+ cityName: CityName;
111
+ callNumber: string;
112
+ }): Promise<boolean> => {
113
+ const { cityName, callNumber } = params;
114
+
115
+ const result = await getTicketsCollection().updateOne(
116
+ { cityName, "externalCallFields.call_number": callNumber },
117
+ { $unset: { guestJwt: "" }, $set: { updatedAt: new Date() } },
118
+ );
119
+
120
+ return result.matchedCount > 0;
121
+ };
@@ -1,96 +1,96 @@
1
- import { CityName } from "../utils/types";
2
- import { STATS_MAX_TIME_MS, UNCLASSIFIED } from "./tickets.constants";
3
- import { getTicketsCollection } from "./tickets.getters";
4
- import type { TicketStatsDateRange } from "./tickets.types";
5
-
6
- const effectiveSubjectIdExpr = {
7
- $ifNull: [
8
- "$externalCallFields.event_subject_id",
9
- {
10
- $ifNull: [
11
- "$externalCallFields.event_sub_subject_id",
12
- "$externalCallFields.event_sub_subject_id2",
13
- ],
14
- },
15
- ],
16
- };
17
-
18
- const departmentsSubjectsLookup = (cityName: CityName) => ({
19
- $lookup: {
20
- from: "departmentsSubjects",
21
- let: { sid: "$effectiveSubjectId", c: cityName },
22
- pipeline: [
23
- {
24
- $match: {
25
- $expr: {
26
- $and: [
27
- { $eq: ["$cityName", "$$c"] },
28
- {
29
- $or: [
30
- { $eq: ["$subject_id", { $ifNull: ["$$sid", ""] }] },
31
- { $eq: ["$sub_subject_id", { $ifNull: ["$$sid", ""] }] },
32
- { $eq: ["$sub_subject_id2", { $ifNull: ["$$sid", ""] }] },
33
- ],
34
- },
35
- ],
36
- },
37
- },
38
- },
39
- { $limit: 1 },
40
- ],
41
- as: "subj",
42
- },
43
- });
44
-
45
- const subjectLabelExpr = {
46
- $cond: {
47
- if: { $gt: [{ $size: "$subj" }, 0] },
48
- then: {
49
- $ifNull: [{ $arrayElemAt: ["$subj.subjectName", 0] }, UNCLASSIFIED],
50
- },
51
- else: UNCLASSIFIED,
52
- },
53
- };
54
-
55
- const ticketDateMatch = (dateRange: TicketStatsDateRange) => ({
56
- createdAt: { $gte: dateRange.from, $lte: dateRange.to },
57
- });
58
-
59
- export const isDraftSubjectIdExpr = {
60
- $or: [
61
- { $eq: [{ $type: "$externalCallFields.event_subject_id" }, "missing"] },
62
- { $eq: ["$externalCallFields.event_subject_id", null] },
63
- {
64
- $regexMatch: {
65
- input: { $ifNull: ["$externalCallFields.event_subject_id", ""] },
66
- regex: /^\s*$/,
67
- },
68
- },
69
- ],
70
- };
71
-
72
- export const ticketsWithCallSidMatch = (
73
- cityName: CityName,
74
- dateRange: TicketStatsDateRange,
75
- ) => ({
76
- cityName,
77
- callSid: { $exists: true, $nin: [null, ""] },
78
- ...ticketDateMatch(dateRange),
79
- });
80
-
81
- export const subjectResolutionStages = (
82
- cityName: CityName,
83
- ): Record<string, unknown>[] => [
84
- { $addFields: { effectiveSubjectId: effectiveSubjectIdExpr } },
85
- departmentsSubjectsLookup(cityName),
86
- { $addFields: { subject: subjectLabelExpr } },
87
- ];
88
-
89
- export const runTicketStatsAggregate = async <T>(
90
- pipeline: Record<string, unknown>[],
91
- ): Promise<T[]> => {
92
- const rows = await getTicketsCollection()
93
- .aggregate(pipeline, { maxTimeMS: STATS_MAX_TIME_MS })
94
- .toArray();
95
- return rows as T[];
96
- };
1
+ import { CityName } from "../utils/types";
2
+ import { STATS_MAX_TIME_MS, UNCLASSIFIED } from "./tickets.constants";
3
+ import { getTicketsCollection } from "./tickets.getters";
4
+ import type { TicketStatsDateRange } from "./tickets.types";
5
+
6
+ const effectiveSubjectIdExpr = {
7
+ $ifNull: [
8
+ "$externalCallFields.event_subject_id",
9
+ {
10
+ $ifNull: [
11
+ "$externalCallFields.event_sub_subject_id",
12
+ "$externalCallFields.event_sub_subject_id2",
13
+ ],
14
+ },
15
+ ],
16
+ };
17
+
18
+ const departmentsSubjectsLookup = (cityName: CityName) => ({
19
+ $lookup: {
20
+ from: "departmentsSubjects",
21
+ let: { sid: "$effectiveSubjectId", c: cityName },
22
+ pipeline: [
23
+ {
24
+ $match: {
25
+ $expr: {
26
+ $and: [
27
+ { $eq: ["$cityName", "$$c"] },
28
+ {
29
+ $or: [
30
+ { $eq: ["$subject_id", { $ifNull: ["$$sid", ""] }] },
31
+ { $eq: ["$sub_subject_id", { $ifNull: ["$$sid", ""] }] },
32
+ { $eq: ["$sub_subject_id2", { $ifNull: ["$$sid", ""] }] },
33
+ ],
34
+ },
35
+ ],
36
+ },
37
+ },
38
+ },
39
+ { $limit: 1 },
40
+ ],
41
+ as: "subj",
42
+ },
43
+ });
44
+
45
+ const subjectLabelExpr = {
46
+ $cond: {
47
+ if: { $gt: [{ $size: "$subj" }, 0] },
48
+ then: {
49
+ $ifNull: [{ $arrayElemAt: ["$subj.subjectName", 0] }, UNCLASSIFIED],
50
+ },
51
+ else: UNCLASSIFIED,
52
+ },
53
+ };
54
+
55
+ const ticketDateMatch = (dateRange: TicketStatsDateRange) => ({
56
+ createdAt: { $gte: dateRange.from, $lte: dateRange.to },
57
+ });
58
+
59
+ export const isDraftSubjectIdExpr = {
60
+ $or: [
61
+ { $eq: [{ $type: "$externalCallFields.event_subject_id" }, "missing"] },
62
+ { $eq: ["$externalCallFields.event_subject_id", null] },
63
+ {
64
+ $regexMatch: {
65
+ input: { $ifNull: ["$externalCallFields.event_subject_id", ""] },
66
+ regex: /^\s*$/,
67
+ },
68
+ },
69
+ ],
70
+ };
71
+
72
+ export const ticketsWithCallSidMatch = (
73
+ cityName: CityName,
74
+ dateRange: TicketStatsDateRange,
75
+ ) => ({
76
+ cityName,
77
+ callSid: { $exists: true, $nin: [null, ""] },
78
+ ...ticketDateMatch(dateRange),
79
+ });
80
+
81
+ export const subjectResolutionStages = (
82
+ cityName: CityName,
83
+ ): Record<string, unknown>[] => [
84
+ { $addFields: { effectiveSubjectId: effectiveSubjectIdExpr } },
85
+ departmentsSubjectsLookup(cityName),
86
+ { $addFields: { subject: subjectLabelExpr } },
87
+ ];
88
+
89
+ export const runTicketStatsAggregate = async <T>(
90
+ pipeline: Record<string, unknown>[],
91
+ ): Promise<T[]> => {
92
+ const rows = await getTicketsCollection()
93
+ .aggregate(pipeline, { maxTimeMS: STATS_MAX_TIME_MS })
94
+ .toArray();
95
+ return rows as T[];
96
+ };
@@ -1,71 +1,109 @@
1
- import { CityName } from "../utils/types";
2
- import {
3
- DAY_MS,
4
- endOfCalendarDayInTz,
5
- startOfCalendarDayInTz,
6
- } from "../../utils/date.utils";
7
- import { DEFAULT_LOOKBACK_DAYS } from "./tickets.constants";
8
- import {
9
- isDraftSubjectIdExpr,
10
- runTicketStatsAggregate,
11
- subjectResolutionStages,
12
- ticketsWithCallSidMatch,
13
- } from "./tickets.statistics.aggregation";
14
- import type {
15
- TicketStatsDateRange,
16
- TicketStatsDateScope,
17
- TicketSubjectRow,
18
- } from "./tickets.types";
19
-
20
- export const resolveTicketStatsDateRange = (
21
- dateScope?: TicketStatsDateScope,
22
- ): TicketStatsDateRange => {
23
- const to = dateScope?.to ?? new Date();
24
- const from =
25
- dateScope?.from ?? new Date(to.getTime() - DEFAULT_LOOKBACK_DAYS * DAY_MS);
26
- return { from, to };
27
- };
28
-
29
- export const ticketStatsDateScopeFromYmd = (
30
- startStr: string,
31
- endStr: string,
32
- timezone: string,
33
- ): TicketStatsDateScope => ({
34
- from: startOfCalendarDayInTz(startStr, timezone),
35
- to: endOfCalendarDayInTz(endStr, timezone),
36
- });
37
-
38
- export const findCallSidsWithTicketsByCity = async (
39
- cityName: CityName,
40
- dateScope?: TicketStatsDateScope,
41
- ): Promise<string[]> => {
42
- const rows = await runTicketStatsAggregate<{ _id: unknown }>([
43
- { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
44
- { $group: { _id: "$callSid" } },
45
- ]);
46
- return rows.map((r) => String(r._id)).filter(Boolean);
47
- };
48
-
49
- export const findCallSidsWithDraftTicketsByCity = async (
50
- cityName: CityName,
51
- dateScope?: TicketStatsDateScope,
52
- ): Promise<string[]> => {
53
- const rows = await runTicketStatsAggregate<{ _id: unknown }>([
54
- { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
55
- { $match: { $expr: isDraftSubjectIdExpr } },
56
- { $group: { _id: "$callSid" } },
57
- ]);
58
- return rows.map((r) => String(r._id)).filter(Boolean);
59
- };
60
-
61
- export const findTicketSubjectRows = async (
62
- cityName: CityName,
63
- dateScope?: TicketStatsDateScope,
64
- ): Promise<TicketSubjectRow[]> => {
65
- const rows = await runTicketStatsAggregate<{ callSid: unknown; subject: unknown }>([
66
- { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
67
- ...subjectResolutionStages(cityName),
68
- { $project: { _id: 0, callSid: 1, subject: 1 } },
69
- ]);
70
- return rows.map((r) => ({ callSid: String(r.callSid), subject: String(r.subject) }));
71
- };
1
+ import { CityName } from "../utils/types";
2
+ import {
3
+ DAY_MS,
4
+ endOfCalendarDayInTz,
5
+ startOfCalendarDayInTz,
6
+ } from "../../utils/date.utils";
7
+ import { DEFAULT_LOOKBACK_DAYS } from "./tickets.constants";
8
+ import {
9
+ isDraftSubjectIdExpr,
10
+ runTicketStatsAggregate,
11
+ subjectResolutionStages,
12
+ ticketsWithCallSidMatch,
13
+ } from "./tickets.statistics.aggregation";
14
+ import type {
15
+ TicketStatsDateRange,
16
+ TicketStatsDateScope,
17
+ TicketSubjectRow,
18
+ } from "./tickets.types";
19
+
20
+ export const resolveTicketStatsDateRange = (
21
+ dateScope?: TicketStatsDateScope,
22
+ ): TicketStatsDateRange => {
23
+ const to = dateScope?.to ?? new Date();
24
+ const from =
25
+ dateScope?.from ?? new Date(to.getTime() - DEFAULT_LOOKBACK_DAYS * DAY_MS);
26
+ return { from, to };
27
+ };
28
+
29
+ export const ticketStatsDateScopeFromYmd = (
30
+ startStr: string,
31
+ endStr: string,
32
+ timezone: string,
33
+ ): TicketStatsDateScope => ({
34
+ from: startOfCalendarDayInTz(startStr, timezone),
35
+ to: endOfCalendarDayInTz(endStr, timezone),
36
+ });
37
+
38
+ /** @deprecated Use findCallSidTicketCountsByCity instead. */
39
+ export const findCallSidsWithTicketsByCity = async (
40
+ cityName: CityName,
41
+ dateScope?: TicketStatsDateScope,
42
+ ): Promise<string[]> => {
43
+ const rows = await runTicketStatsAggregate<{ _id: unknown }>([
44
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
45
+ { $group: { _id: "$callSid" } },
46
+ ]);
47
+ return rows
48
+ .filter((r) => r._id != null && r._id !== "")
49
+ .map((r) => String(r._id));
50
+ };
51
+
52
+ export const findCallSidTicketCountsByCity = async (
53
+ cityName: CityName,
54
+ dateScope?: TicketStatsDateScope,
55
+ ): Promise<Map<string, number>> => {
56
+ const rows = await runTicketStatsAggregate<{ _id: unknown; ticketCount: number }>([
57
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
58
+ { $group: { _id: "$callSid", ticketCount: { $sum: 1 } } },
59
+ ]);
60
+ return new Map(
61
+ rows
62
+ .filter((r) => r._id != null && r._id !== "")
63
+ .map((r) => [String(r._id), r.ticketCount])
64
+ );
65
+ };
66
+
67
+
68
+ /** @deprecated Use findCallSidDraftTicketCountsByCity instead. */
69
+ export const findCallSidsWithDraftTicketsByCity = async (
70
+ cityName: CityName,
71
+ dateScope?: TicketStatsDateScope,
72
+ ): Promise<string[]> => {
73
+ const rows = await runTicketStatsAggregate<{ _id: unknown }>([
74
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
75
+ { $match: { $expr: isDraftSubjectIdExpr } },
76
+ { $group: { _id: "$callSid" } },
77
+ ]);
78
+ return rows
79
+ .filter((r) => r._id != null && r._id !== "")
80
+ .map((r) => String(r._id));
81
+ };
82
+
83
+ export const findCallSidDraftTicketCountsByCity = async (
84
+ cityName: CityName,
85
+ dateScope?: TicketStatsDateScope,
86
+ ): Promise<Map<string, number>> => {
87
+ const rows = await runTicketStatsAggregate<{ _id: unknown; ticketCount: number }>([
88
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
89
+ { $match: { $expr: isDraftSubjectIdExpr } },
90
+ { $group: { _id: "$callSid", ticketCount: { $sum: 1 } } },
91
+ ]);
92
+ return new Map(
93
+ rows
94
+ .filter((r) => r._id != null && r._id !== "")
95
+ .map((r) => [String(r._id), r.ticketCount])
96
+ );
97
+ };
98
+
99
+ export const findTicketSubjectRows = async (
100
+ cityName: CityName,
101
+ dateScope?: TicketStatsDateScope,
102
+ ): Promise<TicketSubjectRow[]> => {
103
+ const rows = await runTicketStatsAggregate<{ callSid: unknown; subject: unknown }>([
104
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
105
+ ...subjectResolutionStages(cityName),
106
+ { $project: { _id: 0, callSid: 1, subject: 1 } },
107
+ ]);
108
+ return rows.map((r) => ({ callSid: String(r.callSid), subject: String(r.subject) }));
109
+ };