@talkpilot/core-db 1.3.6 → 1.3.7

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Files changed (167) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/DEVELOPMENT.md +141 -141
  3. package/README.md +190 -190
  4. package/README_OLD.md +160 -160
  5. package/dist/talkpilot/flows/flows.schema.d.ts +3 -0
  6. package/dist/talkpilot/flows/flows.schema.d.ts.map +1 -1
  7. package/dist/talkpilot/flows/flows.schema.js +1 -0
  8. package/dist/talkpilot/flows/flows.schema.js.map +1 -1
  9. package/dist/talkpilot/flows/flows.types.d.ts +1 -0
  10. package/dist/talkpilot/flows/flows.types.d.ts.map +1 -1
  11. package/jest.config.js +20 -20
  12. package/package.json +46 -46
  13. package/src/__tests__/setup.ts +20 -20
  14. package/src/connection.ts +54 -54
  15. package/src/index.ts +26 -26
  16. package/src/municipal/__tests__/validation.spec.ts +62 -62
  17. package/src/municipal/cities/cities.getters.ts +50 -50
  18. package/src/municipal/cities/cities.types.ts +11 -11
  19. package/src/municipal/cities/index.ts +2 -2
  20. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +282 -282
  21. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +72 -72
  22. package/src/municipal/departmentsSubjects/index.ts +9 -9
  23. package/src/municipal/index.ts +22 -22
  24. package/src/municipal/mongodb-client.ts +61 -61
  25. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +92 -92
  26. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  27. package/src/municipal/muniIssues/index.ts +17 -17
  28. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  29. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  30. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  31. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  32. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  33. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  34. package/src/municipal/streets/index.ts +2 -2
  35. package/src/municipal/streets/streets.getters.ts +125 -125
  36. package/src/municipal/streets/streets.types.ts +18 -18
  37. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  38. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  39. package/src/municipal/systemInstructions/index.ts +7 -7
  40. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  41. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  42. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  43. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  44. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +51 -51
  45. package/src/municipal/tickets/index.ts +3 -3
  46. package/src/municipal/tickets/tickets.constants.ts +8 -8
  47. package/src/municipal/tickets/tickets.getters.ts +121 -121
  48. package/src/municipal/tickets/tickets.statistics.aggregation.ts +96 -96
  49. package/src/municipal/tickets/tickets.statistics.getters.ts +71 -71
  50. package/src/municipal/tickets/tickets.types.ts +53 -53
  51. package/src/municipal/utils/types.ts +11 -11
  52. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  53. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  54. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  55. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  56. package/src/talkpilot/agents/agents.getters.ts +34 -34
  57. package/src/talkpilot/agents/agents.types.ts +14 -14
  58. package/src/talkpilot/agents/index.ts +2 -2
  59. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  60. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  61. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  62. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  63. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  64. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +149 -149
  65. package/src/talkpilot/calls/__tests__/calls.spec.ts +270 -270
  66. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +344 -344
  67. package/src/talkpilot/calls/calls.constants.ts +20 -20
  68. package/src/talkpilot/calls/calls.getters.ts +248 -248
  69. package/src/talkpilot/calls/calls.statistics.getters.ts +587 -587
  70. package/src/talkpilot/calls/calls.statistics.types.ts +44 -44
  71. package/src/talkpilot/calls/calls.types.ts +119 -119
  72. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +292 -292
  73. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  74. package/src/talkpilot/calls/index.ts +6 -6
  75. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  76. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  77. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  78. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  79. package/src/talkpilot/clients/clients.getters.ts +16 -16
  80. package/src/talkpilot/clients/clients.types.ts +14 -14
  81. package/src/talkpilot/clients/index.ts +2 -2
  82. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +53 -53
  83. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +190 -190
  84. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +55 -55
  85. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +127 -127
  86. package/src/talkpilot/clientsConfig/index.ts +2 -2
  87. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +176 -176
  88. package/src/talkpilot/contextNotes/contextNotes.getters.ts +86 -86
  89. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  90. package/src/talkpilot/contextNotes/index.ts +2 -2
  91. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +96 -71
  92. package/src/talkpilot/flows/flows.getter.ts +14 -14
  93. package/src/talkpilot/flows/flows.schema.ts +154 -153
  94. package/src/talkpilot/flows/flows.types.ts +187 -186
  95. package/src/talkpilot/flows/index.ts +2 -2
  96. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  97. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  98. package/src/talkpilot/groups/groups.getters.ts +30 -30
  99. package/src/talkpilot/groups/groups.types.ts +29 -29
  100. package/src/talkpilot/groups/index.ts +3 -3
  101. package/src/talkpilot/groups/phone.utils.ts +46 -46
  102. package/src/talkpilot/index.ts +31 -31
  103. package/src/talkpilot/leads/index.ts +2 -2
  104. package/src/talkpilot/leads/leads.getter.ts +6 -6
  105. package/src/talkpilot/leads/leads.schema.ts +33 -33
  106. package/src/talkpilot/leads/leads.types.ts +20 -20
  107. package/src/talkpilot/mongodb-client.ts +78 -78
  108. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +252 -252
  109. package/src/talkpilot/phone_numbers/index.ts +2 -2
  110. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +158 -158
  111. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  112. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  113. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  114. package/src/talkpilot/plans/index.ts +2 -2
  115. package/src/talkpilot/plans/plans.getters.ts +132 -132
  116. package/src/talkpilot/plans/plans.types.ts +89 -89
  117. package/src/talkpilot/products/__tests__/products.getters.spec.ts +45 -45
  118. package/src/talkpilot/products/index.ts +2 -2
  119. package/src/talkpilot/products/products.getters.ts +12 -12
  120. package/src/talkpilot/products/products.types.ts +9 -9
  121. package/src/talkpilot/results/index.ts +7 -7
  122. package/src/talkpilot/results/results.getter.ts +39 -39
  123. package/src/talkpilot/results/results.schema.ts +25 -25
  124. package/src/talkpilot/results/results.types.ts +34 -34
  125. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  126. package/src/talkpilot/retry_analyze/index.ts +2 -2
  127. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  128. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  129. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  130. package/src/talkpilot/sessions/index.ts +2 -2
  131. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  132. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  133. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  134. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  135. package/src/talkpilot/subscriptions/index.ts +3 -3
  136. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  137. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  138. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  139. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  140. package/src/talkpilot/utils/query.utils.ts +21 -21
  141. package/src/test-utils/db-utils.ts +26 -26
  142. package/src/test-utils/factories/index.ts +15 -15
  143. package/src/test-utils/factories/municipal/cities.ts +16 -16
  144. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  145. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  146. package/src/test-utils/factories/municipal/streets.ts +22 -22
  147. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  148. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  149. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  150. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  151. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  152. package/src/test-utils/factories/talkpilot/contextNotes.ts +33 -33
  153. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  154. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  155. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  156. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  157. package/src/test-utils/factories/websitalk/scans.ts +23 -23
  158. package/src/utils/date.utils.ts +116 -116
  159. package/src/utils/shared.types.ts +4 -4
  160. package/src/utils/validation.ts +23 -23
  161. package/src/websitalk/index.ts +15 -15
  162. package/src/websitalk/mongodb-client.ts +61 -61
  163. package/src/websitalk/scans/__tests__/scans.spec.ts +218 -218
  164. package/src/websitalk/scans/index.ts +2 -2
  165. package/src/websitalk/scans/scans.getters.ts +113 -113
  166. package/src/websitalk/scans/scans.types.ts +53 -53
  167. package/tsconfig.json +23 -23
@@ -1,20 +1,20 @@
1
- /** Customer role within a conference call. */
2
- export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
-
4
- /** Supervisor role within a conference call. */
5
- export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
-
7
- /** Hours in a single day. */
8
- export const HOURS_PER_DAY = 24;
9
-
10
- /** Max execution time (ms) for calls statistics aggregations. */
11
- export const STATS_MAX_TIME_MS = 30_000;
12
-
13
- /**
14
- * When the client calls bar chart should group by week or month instead of day:
15
- * > MONTH threshold -> one bar per month
16
- * > WEEK threshold -> one bar per week
17
- * otherwise -> one bar per day
18
- */
19
- export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
20
- export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
1
+ /** Customer role within a conference call. */
2
+ export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
+
4
+ /** Supervisor role within a conference call. */
5
+ export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
+
7
+ /** Hours in a single day. */
8
+ export const HOURS_PER_DAY = 24;
9
+
10
+ /** Max execution time (ms) for calls statistics aggregations. */
11
+ export const STATS_MAX_TIME_MS = 30_000;
12
+
13
+ /**
14
+ * When the client calls bar chart should group by week or month instead of day:
15
+ * > MONTH threshold -> one bar per month
16
+ * > WEEK threshold -> one bar per week
17
+ * otherwise -> one bar per day
18
+ */
19
+ export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
20
+ export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
@@ -1,248 +1,248 @@
1
- import {
2
- Call,
3
- CallDoc,
4
- CallQueryOptions,
5
- CallUpdateParams,
6
- getDb,
7
- } from "../index";
8
- import type { CountOpts, DateRange, ToolExecution } from "./calls.types";
9
- import { Filter, ObjectId } from "mongodb";
10
- import * as process from "node:process";
11
- import { applyQueryOptions } from "../utils/query.utils";
12
- import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
13
-
14
- export const getCallsCollection = () => {
15
- return getDb().collection<Call>("calls");
16
- };
17
-
18
- export const getCallByCallSid = (callSid: string) => {
19
- return getCallsCollection().findOne({ callSid });
20
- };
21
-
22
- export const getCallsByPhoneNumber = (phoneNumber: string) => {
23
- return getCallsCollection()
24
- .find({ customerPhoneNumber: phoneNumber })
25
- .toArray();
26
- };
27
-
28
- export const getCallsByClient = (clientId: string) => {
29
- return getCallsCollection().find({ clientId }).toArray();
30
- };
31
-
32
- export const getCallsByFlow = (flowId: ObjectId) => {
33
- return getCallsCollection().find({ flowId }).toArray();
34
- };
35
-
36
- export const createCallDoc = (
37
- call: Omit<Call, "createdAt" | "updatedAt" | "env">,
38
- ) => {
39
- return getCallsCollection().insertOne({
40
- ...call,
41
- createdAt: new Date(),
42
- updatedAt: new Date(),
43
- env: process.env.ENV ?? "unknown",
44
- });
45
- };
46
-
47
- export const updateCallByCallSid = async (
48
- callSid: string,
49
- updates: CallUpdateParams,
50
- ): Promise<CallDoc | null> => {
51
- return await getCallsCollection().findOneAndUpdate(
52
- { callSid: callSid },
53
- {
54
- $set: {
55
- ...updates,
56
- updatedAt: new Date(),
57
- },
58
- },
59
- { returnDocument: "after" },
60
- );
61
- };
62
-
63
- export const pushToolExecution = async (
64
- callSid: string,
65
- execution: ToolExecution,
66
- ): Promise<void> => {
67
- await getCallsCollection().updateOne(
68
- { callSid },
69
- { $push: { toolExecutions: execution } },
70
- );
71
- };
72
-
73
- // get calls by client and date range
74
- //client here is the user id
75
- export const getCallsByClientAndDateRange = (
76
- clientId: string,
77
- startDate: Date,
78
- endDate: Date,
79
- ) => {
80
- return getCallsCollection()
81
- .find({
82
- clientId,
83
- createdAt: {
84
- $gte: startDate,
85
- $lte: endDate,
86
- },
87
- })
88
- .toArray();
89
- };
90
-
91
- export const findCallsByQuery = async (
92
- query: Filter<Call>,
93
- options?: CallQueryOptions,
94
- ): Promise<CallDoc[]> => {
95
- const cursor = getCallsCollection().find(query);
96
- return await applyQueryOptions(cursor, options).toArray();
97
- };
98
-
99
- export const countCalls = async (query: Filter<Call>): Promise<number> => {
100
- return getCallsCollection().countDocuments(query);
101
- };
102
-
103
- export async function countCallsByPhoneInRange(
104
- customerPhoneNumber: string,
105
- opts: CountOpts = {},
106
- range: DateRange = {},
107
- ): Promise<number> {
108
- const filter: Partial<Call> & { customerPhoneNumber: string } = {
109
- customerPhoneNumber,
110
- };
111
-
112
- if (opts.isOutgoingCall !== undefined) {
113
- filter.isOutgoingCall = opts.isOutgoingCall;
114
- }
115
- if (opts.isIncomingCall !== undefined) {
116
- filter.isIncomingCall = opts.isIncomingCall;
117
- }
118
-
119
- if (range.since || range.until) {
120
- (filter as Filter<Call>).createdAt = {
121
- ...(range.since ? { $gte: range.since } : {}),
122
- ...(range.until ? { $lt: range.until } : {}),
123
- };
124
- }
125
-
126
- return getCallsCollection().countDocuments(filter as Filter<Call>);
127
- }
128
-
129
- export const range = {
130
- between: (since: Date, until: Date): DateRange => ({ since, until }),
131
- todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
132
- yesterday: (): DateRange => {
133
- const s = startOfDay(addDays(new Date(), -1));
134
- const e = addDays(s, 1);
135
- return { since: s, until: e };
136
- },
137
- todayFull: (): DateRange => {
138
- const s = startOfDay();
139
- const e = addDays(s, 1);
140
- return { since: s, until: e };
141
- },
142
- startOfDayToNow: (d: Date): DateRange => ({
143
- since: startOfDay(d),
144
- until: new Date(),
145
- }),
146
- };
147
-
148
- export function startOfDay(d: Date = new Date()): Date {
149
- const x = new Date(d);
150
- x.setUTCHours(0, 0, 0, 0);
151
- return x;
152
- }
153
-
154
- export function addDays(d: Date, days: number): Date {
155
- const x = new Date(d);
156
- x.setDate(x.getDate() + days);
157
- return x;
158
- }
159
-
160
- /**
161
- * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
162
- * completed = agentHungUp=true or status='completed'.
163
- */
164
- export async function getCallsStatsForDateRange(
165
- clientId: string,
166
- startStr: string,
167
- endStr: string,
168
- timezone: string,
169
- ): Promise<{ count: number; totalLen: number; completed: number }> {
170
- const coll = getCallsCollection();
171
- const out = await coll
172
- .aggregate<{
173
- _id: null;
174
- count: number;
175
- totalLen: number;
176
- completed: number;
177
- }>([
178
- // 1. Restrict to the given client
179
- { $match: { clientId } },
180
- // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
181
- {
182
- $addFields: {
183
- dateLocal: {
184
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
185
- },
186
- isCompleted: {
187
- $or: [
188
- { $eq: ["$agentHungUp", true] },
189
- { $eq: ["$status", "completed"] },
190
- ],
191
- },
192
- },
193
- },
194
- // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
195
- { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
196
- // 4. Single group: count, totalLen, completed
197
- {
198
- $group: {
199
- _id: null,
200
- count: { $sum: 1 },
201
- totalLen: { $sum: "$callLength" },
202
- completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
203
- },
204
- },
205
- ])
206
- .next();
207
- return {
208
- count: out?.count ?? 0,
209
- totalLen: out?.totalLen ?? 0,
210
- completed: out?.completed ?? 0,
211
- };
212
- }
213
-
214
- /**
215
- * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
216
- */
217
- export async function getCallsHourlyAggregation(
218
- clientId: string,
219
- dateStr: string,
220
- timezone: string,
221
- ): Promise<DashboardHeatmapMetric[]> {
222
- const coll = getCallsCollection();
223
- const rows = await coll
224
- .aggregate<{ _id: number; calls: number }>([
225
- // 1. Restrict to the given client
226
- { $match: { clientId } },
227
- {
228
- $addFields: {
229
- dateLocal: {
230
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
231
- },
232
- hour: { $hour: { date: "$createdAt", timezone } },
233
- },
234
- },
235
- // 3. Keep only the requested date
236
- { $match: { dateLocal: dateStr } },
237
- // 4. Group by hour, sum calls per hour
238
- { $group: { _id: "$hour", calls: { $sum: 1 } } },
239
- // 5. Order by hour ascending (0..23)
240
- { $sort: { _id: 1 } },
241
- ])
242
- .toArray();
243
-
244
- return rows.map((r: any) => ({
245
- hour: r._id,
246
- calls: r.calls,
247
- }));
248
- }
1
+ import {
2
+ Call,
3
+ CallDoc,
4
+ CallQueryOptions,
5
+ CallUpdateParams,
6
+ getDb,
7
+ } from "../index";
8
+ import type { CountOpts, DateRange, ToolExecution } from "./calls.types";
9
+ import { Filter, ObjectId } from "mongodb";
10
+ import * as process from "node:process";
11
+ import { applyQueryOptions } from "../utils/query.utils";
12
+ import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
13
+
14
+ export const getCallsCollection = () => {
15
+ return getDb().collection<Call>("calls");
16
+ };
17
+
18
+ export const getCallByCallSid = (callSid: string) => {
19
+ return getCallsCollection().findOne({ callSid });
20
+ };
21
+
22
+ export const getCallsByPhoneNumber = (phoneNumber: string) => {
23
+ return getCallsCollection()
24
+ .find({ customerPhoneNumber: phoneNumber })
25
+ .toArray();
26
+ };
27
+
28
+ export const getCallsByClient = (clientId: string) => {
29
+ return getCallsCollection().find({ clientId }).toArray();
30
+ };
31
+
32
+ export const getCallsByFlow = (flowId: ObjectId) => {
33
+ return getCallsCollection().find({ flowId }).toArray();
34
+ };
35
+
36
+ export const createCallDoc = (
37
+ call: Omit<Call, "createdAt" | "updatedAt" | "env">,
38
+ ) => {
39
+ return getCallsCollection().insertOne({
40
+ ...call,
41
+ createdAt: new Date(),
42
+ updatedAt: new Date(),
43
+ env: process.env.ENV ?? "unknown",
44
+ });
45
+ };
46
+
47
+ export const updateCallByCallSid = async (
48
+ callSid: string,
49
+ updates: CallUpdateParams,
50
+ ): Promise<CallDoc | null> => {
51
+ return await getCallsCollection().findOneAndUpdate(
52
+ { callSid: callSid },
53
+ {
54
+ $set: {
55
+ ...updates,
56
+ updatedAt: new Date(),
57
+ },
58
+ },
59
+ { returnDocument: "after" },
60
+ );
61
+ };
62
+
63
+ export const pushToolExecution = async (
64
+ callSid: string,
65
+ execution: ToolExecution,
66
+ ): Promise<void> => {
67
+ await getCallsCollection().updateOne(
68
+ { callSid },
69
+ { $push: { toolExecutions: execution } },
70
+ );
71
+ };
72
+
73
+ // get calls by client and date range
74
+ //client here is the user id
75
+ export const getCallsByClientAndDateRange = (
76
+ clientId: string,
77
+ startDate: Date,
78
+ endDate: Date,
79
+ ) => {
80
+ return getCallsCollection()
81
+ .find({
82
+ clientId,
83
+ createdAt: {
84
+ $gte: startDate,
85
+ $lte: endDate,
86
+ },
87
+ })
88
+ .toArray();
89
+ };
90
+
91
+ export const findCallsByQuery = async (
92
+ query: Filter<Call>,
93
+ options?: CallQueryOptions,
94
+ ): Promise<CallDoc[]> => {
95
+ const cursor = getCallsCollection().find(query);
96
+ return await applyQueryOptions(cursor, options).toArray();
97
+ };
98
+
99
+ export const countCalls = async (query: Filter<Call>): Promise<number> => {
100
+ return getCallsCollection().countDocuments(query);
101
+ };
102
+
103
+ export async function countCallsByPhoneInRange(
104
+ customerPhoneNumber: string,
105
+ opts: CountOpts = {},
106
+ range: DateRange = {},
107
+ ): Promise<number> {
108
+ const filter: Partial<Call> & { customerPhoneNumber: string } = {
109
+ customerPhoneNumber,
110
+ };
111
+
112
+ if (opts.isOutgoingCall !== undefined) {
113
+ filter.isOutgoingCall = opts.isOutgoingCall;
114
+ }
115
+ if (opts.isIncomingCall !== undefined) {
116
+ filter.isIncomingCall = opts.isIncomingCall;
117
+ }
118
+
119
+ if (range.since || range.until) {
120
+ (filter as Filter<Call>).createdAt = {
121
+ ...(range.since ? { $gte: range.since } : {}),
122
+ ...(range.until ? { $lt: range.until } : {}),
123
+ };
124
+ }
125
+
126
+ return getCallsCollection().countDocuments(filter as Filter<Call>);
127
+ }
128
+
129
+ export const range = {
130
+ between: (since: Date, until: Date): DateRange => ({ since, until }),
131
+ todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
132
+ yesterday: (): DateRange => {
133
+ const s = startOfDay(addDays(new Date(), -1));
134
+ const e = addDays(s, 1);
135
+ return { since: s, until: e };
136
+ },
137
+ todayFull: (): DateRange => {
138
+ const s = startOfDay();
139
+ const e = addDays(s, 1);
140
+ return { since: s, until: e };
141
+ },
142
+ startOfDayToNow: (d: Date): DateRange => ({
143
+ since: startOfDay(d),
144
+ until: new Date(),
145
+ }),
146
+ };
147
+
148
+ export function startOfDay(d: Date = new Date()): Date {
149
+ const x = new Date(d);
150
+ x.setUTCHours(0, 0, 0, 0);
151
+ return x;
152
+ }
153
+
154
+ export function addDays(d: Date, days: number): Date {
155
+ const x = new Date(d);
156
+ x.setDate(x.getDate() + days);
157
+ return x;
158
+ }
159
+
160
+ /**
161
+ * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
162
+ * completed = agentHungUp=true or status='completed'.
163
+ */
164
+ export async function getCallsStatsForDateRange(
165
+ clientId: string,
166
+ startStr: string,
167
+ endStr: string,
168
+ timezone: string,
169
+ ): Promise<{ count: number; totalLen: number; completed: number }> {
170
+ const coll = getCallsCollection();
171
+ const out = await coll
172
+ .aggregate<{
173
+ _id: null;
174
+ count: number;
175
+ totalLen: number;
176
+ completed: number;
177
+ }>([
178
+ // 1. Restrict to the given client
179
+ { $match: { clientId } },
180
+ // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
181
+ {
182
+ $addFields: {
183
+ dateLocal: {
184
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
185
+ },
186
+ isCompleted: {
187
+ $or: [
188
+ { $eq: ["$agentHungUp", true] },
189
+ { $eq: ["$status", "completed"] },
190
+ ],
191
+ },
192
+ },
193
+ },
194
+ // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
195
+ { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
196
+ // 4. Single group: count, totalLen, completed
197
+ {
198
+ $group: {
199
+ _id: null,
200
+ count: { $sum: 1 },
201
+ totalLen: { $sum: "$callLength" },
202
+ completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
203
+ },
204
+ },
205
+ ])
206
+ .next();
207
+ return {
208
+ count: out?.count ?? 0,
209
+ totalLen: out?.totalLen ?? 0,
210
+ completed: out?.completed ?? 0,
211
+ };
212
+ }
213
+
214
+ /**
215
+ * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
216
+ */
217
+ export async function getCallsHourlyAggregation(
218
+ clientId: string,
219
+ dateStr: string,
220
+ timezone: string,
221
+ ): Promise<DashboardHeatmapMetric[]> {
222
+ const coll = getCallsCollection();
223
+ const rows = await coll
224
+ .aggregate<{ _id: number; calls: number }>([
225
+ // 1. Restrict to the given client
226
+ { $match: { clientId } },
227
+ {
228
+ $addFields: {
229
+ dateLocal: {
230
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
231
+ },
232
+ hour: { $hour: { date: "$createdAt", timezone } },
233
+ },
234
+ },
235
+ // 3. Keep only the requested date
236
+ { $match: { dateLocal: dateStr } },
237
+ // 4. Group by hour, sum calls per hour
238
+ { $group: { _id: "$hour", calls: { $sum: 1 } } },
239
+ // 5. Order by hour ascending (0..23)
240
+ { $sort: { _id: 1 } },
241
+ ])
242
+ .toArray();
243
+
244
+ return rows.map((r: any) => ({
245
+ hour: r._id,
246
+ calls: r.calls,
247
+ }));
248
+ }