@talkpilot/core-db 1.3.58 → 1.3.59

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (228) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +779 -778
  5. package/dist/configuration/models/index.d.ts +1 -1
  6. package/dist/configuration/models/index.d.ts.map +1 -1
  7. package/dist/configuration/models/models.types.d.ts +12 -0
  8. package/dist/configuration/models/models.types.d.ts.map +1 -1
  9. package/dist/index.d.ts +0 -1
  10. package/dist/index.d.ts.map +1 -1
  11. package/dist/index.js +0 -1
  12. package/dist/index.js.map +1 -1
  13. package/dist/websitalk/scanResources/scanResources.getters.d.ts +0 -1
  14. package/dist/websitalk/scanResources/scanResources.getters.d.ts.map +1 -1
  15. package/dist/websitalk/scanResources/scanResources.getters.js +1 -6
  16. package/dist/websitalk/scanResources/scanResources.getters.js.map +1 -1
  17. package/dist/websitalk/scans/scans.constants.d.ts +1 -3
  18. package/dist/websitalk/scans/scans.constants.d.ts.map +1 -1
  19. package/dist/websitalk/scans/scans.constants.js +0 -3
  20. package/dist/websitalk/scans/scans.constants.js.map +1 -1
  21. package/dist/websitalk/scans/scans.getters.d.ts +0 -1
  22. package/dist/websitalk/scans/scans.getters.d.ts.map +1 -1
  23. package/dist/websitalk/scans/scans.getters.js +1 -6
  24. package/dist/websitalk/scans/scans.getters.js.map +1 -1
  25. package/dist/websitalk/scans/scans.types.d.ts +0 -1
  26. package/dist/websitalk/scans/scans.types.d.ts.map +1 -1
  27. package/jest.config.js +20 -20
  28. package/package.json +46 -46
  29. package/src/__tests__/setup.ts +20 -20
  30. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  31. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  32. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  33. package/src/bulkWrite/index.ts +2 -2
  34. package/src/config.ts +9 -9
  35. package/src/configuration/index.ts +17 -17
  36. package/src/configuration/internalModels/index.ts +3 -3
  37. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  38. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  39. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  40. package/src/configuration/models/__tests__/models.getters.spec.ts +86 -67
  41. package/src/configuration/models/index.ts +28 -27
  42. package/src/configuration/models/models.constants.ts +15 -15
  43. package/src/configuration/models/models.getters.ts +71 -71
  44. package/src/configuration/models/models.types.ts +93 -80
  45. package/src/configuration/mongodb-client.ts +62 -62
  46. package/src/configuration/prompts/index.ts +2 -2
  47. package/src/configuration/prompts/prompts.getters.ts +49 -49
  48. package/src/configuration/prompts/prompts.types.ts +11 -11
  49. package/src/connection.ts +81 -81
  50. package/src/index.ts +46 -47
  51. package/src/municipal/__tests__/validation.spec.ts +62 -62
  52. package/src/municipal/cities/cities.getters.ts +50 -50
  53. package/src/municipal/cities/cities.types.ts +11 -11
  54. package/src/municipal/cities/index.ts +2 -2
  55. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  56. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  57. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  58. package/src/municipal/departmentsSubjects/index.ts +9 -9
  59. package/src/municipal/index.ts +22 -22
  60. package/src/municipal/mongodb-client.ts +61 -61
  61. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  62. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  63. package/src/municipal/muniIssues/index.ts +17 -17
  64. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  65. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  66. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  67. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  68. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  69. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  70. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  71. package/src/municipal/streets/index.ts +2 -2
  72. package/src/municipal/streets/streets.getters.ts +140 -140
  73. package/src/municipal/streets/streets.types.ts +19 -19
  74. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  75. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  76. package/src/municipal/systemInstructions/index.ts +7 -7
  77. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  78. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  79. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  80. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  81. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  82. package/src/municipal/tickets/index.ts +9 -9
  83. package/src/municipal/tickets/tickets.constants.ts +8 -8
  84. package/src/municipal/tickets/tickets.getters.ts +121 -121
  85. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  86. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  87. package/src/municipal/tickets/tickets.types.ts +54 -54
  88. package/src/municipal/utils/types.ts +11 -11
  89. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  90. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  91. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  92. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  93. package/src/talkpilot/agents/agents.getters.ts +34 -34
  94. package/src/talkpilot/agents/agents.types.ts +14 -14
  95. package/src/talkpilot/agents/index.ts +2 -2
  96. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  97. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  98. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  99. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  100. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  101. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  102. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -471
  103. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  104. package/src/talkpilot/calls/calls.constants.ts +49 -49
  105. package/src/talkpilot/calls/calls.getters.ts +277 -277
  106. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  107. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  108. package/src/talkpilot/calls/calls.types.ts +149 -149
  109. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  110. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  111. package/src/talkpilot/calls/index.ts +6 -6
  112. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  113. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  114. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  115. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  116. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  117. package/src/talkpilot/clients/clients.getters.ts +16 -16
  118. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  119. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  120. package/src/talkpilot/clients/clients.types.ts +18 -18
  121. package/src/talkpilot/clients/index.ts +4 -4
  122. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  123. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  124. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  125. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  126. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +136 -136
  127. package/src/talkpilot/clientsConfig/index.ts +3 -3
  128. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  129. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  130. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  131. package/src/talkpilot/contextNotes/index.ts +2 -2
  132. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +124 -124
  133. package/src/talkpilot/flows/flows.getter.ts +34 -34
  134. package/src/talkpilot/flows/flows.schema.ts +180 -180
  135. package/src/talkpilot/flows/flows.types.ts +211 -211
  136. package/src/talkpilot/flows/index.ts +7 -7
  137. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  138. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  139. package/src/talkpilot/groups/groups.getters.ts +30 -30
  140. package/src/talkpilot/groups/groups.types.ts +29 -29
  141. package/src/talkpilot/groups/index.ts +3 -3
  142. package/src/talkpilot/groups/phone.utils.ts +46 -46
  143. package/src/talkpilot/index.ts +31 -31
  144. package/src/talkpilot/leads/index.ts +2 -2
  145. package/src/talkpilot/leads/leads.getter.ts +6 -6
  146. package/src/talkpilot/leads/leads.schema.ts +33 -33
  147. package/src/talkpilot/leads/leads.types.ts +20 -20
  148. package/src/talkpilot/mongodb-client.ts +78 -78
  149. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +282 -282
  150. package/src/talkpilot/phone_numbers/index.ts +2 -2
  151. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +176 -176
  152. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  153. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  154. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  155. package/src/talkpilot/plans/index.ts +2 -2
  156. package/src/talkpilot/plans/plans.getters.ts +132 -132
  157. package/src/talkpilot/plans/plans.types.ts +89 -89
  158. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  159. package/src/talkpilot/products/index.ts +2 -2
  160. package/src/talkpilot/products/products.getters.ts +12 -12
  161. package/src/talkpilot/products/products.types.ts +9 -9
  162. package/src/talkpilot/results/index.ts +7 -7
  163. package/src/talkpilot/results/results.getter.ts +39 -39
  164. package/src/talkpilot/results/results.schema.ts +25 -25
  165. package/src/talkpilot/results/results.types.ts +34 -34
  166. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  167. package/src/talkpilot/retry_analyze/index.ts +2 -2
  168. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  169. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  170. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  171. package/src/talkpilot/sessions/index.ts +2 -2
  172. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  173. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  174. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  175. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  176. package/src/talkpilot/subscriptions/index.ts +3 -3
  177. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  178. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  179. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  180. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  181. package/src/talkpilot/utils/query.utils.ts +21 -21
  182. package/src/test-utils/db-utils.ts +33 -33
  183. package/src/test-utils/factories/index.ts +18 -18
  184. package/src/test-utils/factories/municipal/cities.ts +16 -16
  185. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  186. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  187. package/src/test-utils/factories/municipal/streets.ts +22 -22
  188. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  189. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  190. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  191. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  192. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  193. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  194. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  195. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  196. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  197. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  198. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  199. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  200. package/src/test-utils/factories/websitalk/scans.ts +29 -29
  201. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  202. package/src/utils/date.utils.ts +126 -126
  203. package/src/utils/shared.types.ts +4 -4
  204. package/src/utils/validation.ts +23 -23
  205. package/src/websitalk/index.ts +18 -18
  206. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  207. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  208. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  209. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  210. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  211. package/src/websitalk/mongodb-client.ts +61 -61
  212. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +248 -267
  213. package/src/websitalk/scanResources/index.ts +4 -4
  214. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  215. package/src/websitalk/scanResources/scanResources.getters.ts +121 -128
  216. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  217. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  218. package/src/websitalk/scans/__tests__/scans.spec.ts +313 -341
  219. package/src/websitalk/scans/index.ts +4 -4
  220. package/src/websitalk/scans/scans.constants.ts +15 -18
  221. package/src/websitalk/scans/scans.getters.ts +166 -171
  222. package/src/websitalk/scans/scans.types.ts +56 -57
  223. package/src/websitalk/scans/scans.utils.ts +5 -5
  224. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  225. package/src/websitalk/websiteUrls/index.ts +2 -2
  226. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  227. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  228. package/tsconfig.json +23 -23
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,149 +1,149 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallStatusValues,
7
- CONFERENCE_ROLE_CUSTOMER,
8
- CONFERENCE_ROLE_SUPERVISOR,
9
- } from "./calls.constants";
10
-
11
- export type ConferenceRole =
12
- | typeof CONFERENCE_ROLE_CUSTOMER
13
- | typeof CONFERENCE_ROLE_SUPERVISOR
14
- | null;
15
-
16
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
-
18
- export type Call = {
19
- callSid: string;
20
- flowId: ObjectId;
21
- clientId: string;
22
- sessionId: ObjectId | null;
23
- runId?: string;
24
- resultId: ObjectId;
25
- customerPhoneNumber: string;
26
- agentPhoneNumber: string;
27
- isIncomingCall: boolean;
28
- isOutgoingCall: boolean;
29
- callLength: number;
30
- transcription?: TranscriptionSegment[];
31
- status?: CallStatus;
32
- leads?: LeadProperty[];
33
- summary?: string;
34
- recordingUrl?: string;
35
- env: string;
36
- updatedAt: Date;
37
- createdAt: Date;
38
- isAnsweredByAnsweringMachine?: boolean;
39
- agentHungUp?: boolean;
40
- endReason?: string;
41
- conferenceName?: string | null;
42
- conferenceSid?: string | null;
43
- conferenceParticipantSid?: string | null;
44
- isConferenceCall?: boolean;
45
- conferenceRole?: ConferenceRole;
46
- redirectedCall?: boolean;
47
- /** Present only on redirected calls: what the dialled leg did. */
48
- redirectCallLog?: RedirectCallLog;
49
- toolExecutions?: ToolExecution[];
50
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
- };
52
-
53
- /**
54
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
- * destination never answered.
57
- */
58
- export type RedirectCallLog = {
59
- childCallSid?: string;
60
- to?: string;
61
- status: CallStatus;
62
- durationSeconds: number;
63
- endedAt: Date;
64
- };
65
-
66
- export type ToolExecution = {
67
- toolName: string;
68
- executedAt: Date;
69
- durationMs: number;
70
- args: Record<string, unknown> | { _redacted: true };
71
- meta: ToolExecutionMeta;
72
- status: "success" | "error";
73
- httpStatus?: number;
74
- response?: Record<string, unknown>;
75
- steps?: ToolExecutionStep[];
76
- };
77
-
78
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
-
80
- export type ToolExecutionStep = {
81
- timestamp: Date;
82
- label: string;
83
- level: ToolExecutionStepLevel;
84
- data?: Record<string, unknown> | string;
85
- payload?: Record<string, unknown>;
86
- };
87
-
88
- export type ToolExecutionMeta =
89
- | {
90
- kind: "http";
91
- url: string;
92
- method: string;
93
- flowToolId?: string;
94
- runInBackground?: boolean;
95
- sensitive?: boolean;
96
- }
97
- | { kind: "internal" };
98
-
99
- export type CallQueryOptions = {
100
- sort?: Sort;
101
- skip?: number;
102
- limit?: number;
103
- };
104
-
105
- export type CallsFilterParams = {
106
- clientId: string;
107
- callSid?: string;
108
- startDate?: Date;
109
- endDate?: Date;
110
- status?: CallStatus;
111
- customerPhoneNumber?: string;
112
- agentPhoneNumber?: string;
113
- flowId?: string;
114
- runId?: string;
115
- sessionId?: string;
116
- isIncoming?: boolean;
117
- search?: string;
118
- };
119
-
120
- export type ImmutableCallFields =
121
- | "customerPhoneNumber"
122
- | "agentPhoneNumber"
123
- | "isIncomingCall"
124
- | "isOutgoingCall"
125
- | "sessionId"
126
- | "callSid"
127
- | "flowId"
128
- | "clientId"
129
- | "runId"
130
- | "resultId"
131
- | "env"
132
- | "createdAt";
133
-
134
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
-
136
- export type CallDoc = WithId<Call>;
137
-
138
- /** @deprecated use DashboardHeatmapMetric instead */
139
- export type CallsByHour = { hour: number; calls: number };
140
-
141
- export type CountOpts = {
142
- isOutgoingCall?: boolean;
143
- isIncomingCall?: boolean;
144
- };
145
-
146
- export type DateRange = {
147
- since?: Date;
148
- until?: Date;
149
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallStatusValues,
7
+ CONFERENCE_ROLE_CUSTOMER,
8
+ CONFERENCE_ROLE_SUPERVISOR,
9
+ } from "./calls.constants";
10
+
11
+ export type ConferenceRole =
12
+ | typeof CONFERENCE_ROLE_CUSTOMER
13
+ | typeof CONFERENCE_ROLE_SUPERVISOR
14
+ | null;
15
+
16
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
+
18
+ export type Call = {
19
+ callSid: string;
20
+ flowId: ObjectId;
21
+ clientId: string;
22
+ sessionId: ObjectId | null;
23
+ runId?: string;
24
+ resultId: ObjectId;
25
+ customerPhoneNumber: string;
26
+ agentPhoneNumber: string;
27
+ isIncomingCall: boolean;
28
+ isOutgoingCall: boolean;
29
+ callLength: number;
30
+ transcription?: TranscriptionSegment[];
31
+ status?: CallStatus;
32
+ leads?: LeadProperty[];
33
+ summary?: string;
34
+ recordingUrl?: string;
35
+ env: string;
36
+ updatedAt: Date;
37
+ createdAt: Date;
38
+ isAnsweredByAnsweringMachine?: boolean;
39
+ agentHungUp?: boolean;
40
+ endReason?: string;
41
+ conferenceName?: string | null;
42
+ conferenceSid?: string | null;
43
+ conferenceParticipantSid?: string | null;
44
+ isConferenceCall?: boolean;
45
+ conferenceRole?: ConferenceRole;
46
+ redirectedCall?: boolean;
47
+ /** Present only on redirected calls: what the dialled leg did. */
48
+ redirectCallLog?: RedirectCallLog;
49
+ toolExecutions?: ToolExecution[];
50
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
+ };
52
+
53
+ /**
54
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
+ * destination never answered.
57
+ */
58
+ export type RedirectCallLog = {
59
+ childCallSid?: string;
60
+ to?: string;
61
+ status: CallStatus;
62
+ durationSeconds: number;
63
+ endedAt: Date;
64
+ };
65
+
66
+ export type ToolExecution = {
67
+ toolName: string;
68
+ executedAt: Date;
69
+ durationMs: number;
70
+ args: Record<string, unknown> | { _redacted: true };
71
+ meta: ToolExecutionMeta;
72
+ status: "success" | "error";
73
+ httpStatus?: number;
74
+ response?: Record<string, unknown>;
75
+ steps?: ToolExecutionStep[];
76
+ };
77
+
78
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
+
80
+ export type ToolExecutionStep = {
81
+ timestamp: Date;
82
+ label: string;
83
+ level: ToolExecutionStepLevel;
84
+ data?: Record<string, unknown> | string;
85
+ payload?: Record<string, unknown>;
86
+ };
87
+
88
+ export type ToolExecutionMeta =
89
+ | {
90
+ kind: "http";
91
+ url: string;
92
+ method: string;
93
+ flowToolId?: string;
94
+ runInBackground?: boolean;
95
+ sensitive?: boolean;
96
+ }
97
+ | { kind: "internal" };
98
+
99
+ export type CallQueryOptions = {
100
+ sort?: Sort;
101
+ skip?: number;
102
+ limit?: number;
103
+ };
104
+
105
+ export type CallsFilterParams = {
106
+ clientId: string;
107
+ callSid?: string;
108
+ startDate?: Date;
109
+ endDate?: Date;
110
+ status?: CallStatus;
111
+ customerPhoneNumber?: string;
112
+ agentPhoneNumber?: string;
113
+ flowId?: string;
114
+ runId?: string;
115
+ sessionId?: string;
116
+ isIncoming?: boolean;
117
+ search?: string;
118
+ };
119
+
120
+ export type ImmutableCallFields =
121
+ | "customerPhoneNumber"
122
+ | "agentPhoneNumber"
123
+ | "isIncomingCall"
124
+ | "isOutgoingCall"
125
+ | "sessionId"
126
+ | "callSid"
127
+ | "flowId"
128
+ | "clientId"
129
+ | "runId"
130
+ | "resultId"
131
+ | "env"
132
+ | "createdAt";
133
+
134
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
+
136
+ export type CallDoc = WithId<Call>;
137
+
138
+ /** @deprecated use DashboardHeatmapMetric instead */
139
+ export type CallsByHour = { hour: number; calls: number };
140
+
141
+ export type CountOpts = {
142
+ isOutgoingCall?: boolean;
143
+ isIncomingCall?: boolean;
144
+ };
145
+
146
+ export type DateRange = {
147
+ since?: Date;
148
+ until?: Date;
149
+ };