@talkpilot/core-db 1.3.57 → 1.3.58

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (249) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +778 -799
  5. package/dist/index.d.ts +1 -0
  6. package/dist/index.d.ts.map +1 -1
  7. package/dist/index.js +1 -0
  8. package/dist/index.js.map +1 -1
  9. package/dist/talkpilot/clients/clients.getters.d.ts +0 -1
  10. package/dist/talkpilot/clients/clients.getters.d.ts.map +1 -1
  11. package/dist/talkpilot/clients/clients.getters.js +1 -3
  12. package/dist/talkpilot/clients/clients.getters.js.map +1 -1
  13. package/dist/talkpilot/phone_numbers/phone_numbers.getter.d.ts +0 -6
  14. package/dist/talkpilot/phone_numbers/phone_numbers.getter.d.ts.map +1 -1
  15. package/dist/talkpilot/phone_numbers/phone_numbers.getter.js +1 -32
  16. package/dist/talkpilot/phone_numbers/phone_numbers.getter.js.map +1 -1
  17. package/dist/websitalk/scanResources/scanResources.getters.d.ts +1 -0
  18. package/dist/websitalk/scanResources/scanResources.getters.d.ts.map +1 -1
  19. package/dist/websitalk/scanResources/scanResources.getters.js +6 -1
  20. package/dist/websitalk/scanResources/scanResources.getters.js.map +1 -1
  21. package/dist/websitalk/scans/scans.constants.d.ts +3 -1
  22. package/dist/websitalk/scans/scans.constants.d.ts.map +1 -1
  23. package/dist/websitalk/scans/scans.constants.js +3 -0
  24. package/dist/websitalk/scans/scans.constants.js.map +1 -1
  25. package/dist/websitalk/scans/scans.getters.d.ts +1 -0
  26. package/dist/websitalk/scans/scans.getters.d.ts.map +1 -1
  27. package/dist/websitalk/scans/scans.getters.js +6 -1
  28. package/dist/websitalk/scans/scans.getters.js.map +1 -1
  29. package/dist/websitalk/scans/scans.types.d.ts +1 -0
  30. package/dist/websitalk/scans/scans.types.d.ts.map +1 -1
  31. package/jest.config.js +20 -20
  32. package/package.json +46 -46
  33. package/src/__tests__/setup.ts +20 -20
  34. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  35. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  36. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  37. package/src/bulkWrite/index.ts +2 -2
  38. package/src/config.ts +9 -9
  39. package/src/configuration/index.ts +17 -17
  40. package/src/configuration/internalModels/index.ts +3 -3
  41. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  42. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  43. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  44. package/src/configuration/models/__tests__/models.getters.spec.ts +67 -67
  45. package/src/configuration/models/index.ts +27 -27
  46. package/src/configuration/models/models.constants.ts +15 -15
  47. package/src/configuration/models/models.getters.ts +71 -71
  48. package/src/configuration/models/models.types.ts +80 -80
  49. package/src/configuration/mongodb-client.ts +62 -62
  50. package/src/configuration/prompts/index.ts +2 -2
  51. package/src/configuration/prompts/prompts.getters.ts +49 -49
  52. package/src/configuration/prompts/prompts.types.ts +11 -11
  53. package/src/connection.ts +81 -81
  54. package/src/index.ts +47 -46
  55. package/src/municipal/__tests__/validation.spec.ts +62 -62
  56. package/src/municipal/cities/cities.getters.ts +50 -50
  57. package/src/municipal/cities/cities.types.ts +11 -11
  58. package/src/municipal/cities/index.ts +2 -2
  59. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  60. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  61. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  62. package/src/municipal/departmentsSubjects/index.ts +9 -9
  63. package/src/municipal/index.ts +22 -22
  64. package/src/municipal/mongodb-client.ts +61 -61
  65. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  66. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  67. package/src/municipal/muniIssues/index.ts +17 -17
  68. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  69. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  70. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  71. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  72. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  73. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  74. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  75. package/src/municipal/streets/index.ts +2 -2
  76. package/src/municipal/streets/streets.getters.ts +140 -140
  77. package/src/municipal/streets/streets.types.ts +19 -19
  78. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  79. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  80. package/src/municipal/systemInstructions/index.ts +7 -7
  81. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  82. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  83. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  84. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  85. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  86. package/src/municipal/tickets/index.ts +9 -9
  87. package/src/municipal/tickets/tickets.constants.ts +8 -8
  88. package/src/municipal/tickets/tickets.getters.ts +121 -121
  89. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  90. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  91. package/src/municipal/tickets/tickets.types.ts +54 -54
  92. package/src/municipal/utils/types.ts +11 -11
  93. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  94. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  95. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  96. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  97. package/src/talkpilot/agents/agents.getters.ts +34 -34
  98. package/src/talkpilot/agents/agents.types.ts +14 -14
  99. package/src/talkpilot/agents/index.ts +2 -2
  100. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  101. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  102. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  103. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  104. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  105. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  106. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -471
  107. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  108. package/src/talkpilot/calls/calls.constants.ts +49 -49
  109. package/src/talkpilot/calls/calls.getters.ts +277 -277
  110. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  111. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  112. package/src/talkpilot/calls/calls.types.ts +149 -149
  113. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  114. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  115. package/src/talkpilot/calls/index.ts +6 -6
  116. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  117. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  118. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  119. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  120. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  121. package/src/talkpilot/clients/clients.getters.ts +16 -19
  122. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  123. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  124. package/src/talkpilot/clients/clients.types.ts +18 -18
  125. package/src/talkpilot/clients/index.ts +4 -4
  126. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  127. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  128. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  129. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  130. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +136 -136
  131. package/src/talkpilot/clientsConfig/index.ts +3 -3
  132. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  133. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  134. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  135. package/src/talkpilot/contextNotes/index.ts +2 -2
  136. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +124 -124
  137. package/src/talkpilot/flows/flows.getter.ts +34 -34
  138. package/src/talkpilot/flows/flows.schema.ts +180 -180
  139. package/src/talkpilot/flows/flows.types.ts +211 -211
  140. package/src/talkpilot/flows/index.ts +7 -7
  141. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  142. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  143. package/src/talkpilot/groups/groups.getters.ts +30 -30
  144. package/src/talkpilot/groups/groups.types.ts +29 -29
  145. package/src/talkpilot/groups/index.ts +3 -3
  146. package/src/talkpilot/groups/phone.utils.ts +46 -46
  147. package/src/talkpilot/index.ts +31 -31
  148. package/src/talkpilot/leads/index.ts +2 -2
  149. package/src/talkpilot/leads/leads.getter.ts +6 -6
  150. package/src/talkpilot/leads/leads.schema.ts +33 -33
  151. package/src/talkpilot/leads/leads.types.ts +20 -20
  152. package/src/talkpilot/mongodb-client.ts +78 -78
  153. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +282 -530
  154. package/src/talkpilot/phone_numbers/index.ts +2 -2
  155. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +176 -240
  156. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  157. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  158. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  159. package/src/talkpilot/plans/index.ts +2 -2
  160. package/src/talkpilot/plans/plans.getters.ts +132 -132
  161. package/src/talkpilot/plans/plans.types.ts +89 -89
  162. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  163. package/src/talkpilot/products/index.ts +2 -2
  164. package/src/talkpilot/products/products.getters.ts +12 -12
  165. package/src/talkpilot/products/products.types.ts +9 -9
  166. package/src/talkpilot/results/index.ts +7 -7
  167. package/src/talkpilot/results/results.getter.ts +39 -39
  168. package/src/talkpilot/results/results.schema.ts +25 -25
  169. package/src/talkpilot/results/results.types.ts +34 -34
  170. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  171. package/src/talkpilot/retry_analyze/index.ts +2 -2
  172. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  173. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  174. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  175. package/src/talkpilot/sessions/index.ts +2 -2
  176. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  177. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  178. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  179. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  180. package/src/talkpilot/subscriptions/index.ts +3 -3
  181. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  182. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  183. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  184. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  185. package/src/talkpilot/utils/query.utils.ts +21 -21
  186. package/src/test-utils/db-utils.ts +33 -33
  187. package/src/test-utils/factories/index.ts +18 -18
  188. package/src/test-utils/factories/municipal/cities.ts +16 -16
  189. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  190. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  191. package/src/test-utils/factories/municipal/streets.ts +22 -22
  192. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  193. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  194. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  195. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  196. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  197. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  198. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  199. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  200. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  201. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  202. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  203. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  204. package/src/test-utils/factories/websitalk/scans.ts +29 -29
  205. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  206. package/src/utils/date.utils.ts +126 -126
  207. package/src/utils/shared.types.ts +4 -4
  208. package/src/utils/validation.ts +23 -23
  209. package/src/websitalk/index.ts +18 -18
  210. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  211. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  212. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  213. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  214. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  215. package/src/websitalk/mongodb-client.ts +61 -61
  216. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +267 -248
  217. package/src/websitalk/scanResources/index.ts +4 -4
  218. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  219. package/src/websitalk/scanResources/scanResources.getters.ts +128 -121
  220. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  221. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  222. package/src/websitalk/scans/__tests__/scans.spec.ts +341 -313
  223. package/src/websitalk/scans/index.ts +4 -4
  224. package/src/websitalk/scans/scans.constants.ts +18 -15
  225. package/src/websitalk/scans/scans.getters.ts +171 -166
  226. package/src/websitalk/scans/scans.types.ts +57 -56
  227. package/src/websitalk/scans/scans.utils.ts +5 -5
  228. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  229. package/src/websitalk/websiteUrls/index.ts +2 -2
  230. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  231. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  232. package/tsconfig.json +23 -23
  233. package/dist/configuration/models/models.seed.d.ts +0 -5
  234. package/dist/configuration/models/models.seed.d.ts.map +0 -1
  235. package/dist/configuration/models/models.seed.js +0 -16
  236. package/dist/configuration/models/models.seed.js.map +0 -1
  237. package/dist/configuration/models/realtimeUiFields.constants.d.ts +0 -4
  238. package/dist/configuration/models/realtimeUiFields.constants.d.ts.map +0 -1
  239. package/dist/configuration/models/realtimeUiFields.constants.js +0 -80
  240. package/dist/configuration/models/realtimeUiFields.constants.js.map +0 -1
  241. package/dist/configuration/models/uiFields.types.d.ts +0 -29
  242. package/dist/configuration/models/uiFields.types.d.ts.map +0 -1
  243. package/dist/configuration/models/uiFields.types.js +0 -12
  244. package/dist/configuration/models/uiFields.types.js.map +0 -1
  245. package/dist/talkpilot/phone_numbers/phone_numbers.utils.d.ts +0 -6
  246. package/dist/talkpilot/phone_numbers/phone_numbers.utils.d.ts.map +0 -1
  247. package/dist/talkpilot/phone_numbers/phone_numbers.utils.js +0 -11
  248. package/dist/talkpilot/phone_numbers/phone_numbers.utils.js.map +0 -1
  249. package/src/talkpilot/phone_numbers/phone_numbers.utils.ts +0 -9
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,149 +1,149 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallStatusValues,
7
- CONFERENCE_ROLE_CUSTOMER,
8
- CONFERENCE_ROLE_SUPERVISOR,
9
- } from "./calls.constants";
10
-
11
- export type ConferenceRole =
12
- | typeof CONFERENCE_ROLE_CUSTOMER
13
- | typeof CONFERENCE_ROLE_SUPERVISOR
14
- | null;
15
-
16
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
-
18
- export type Call = {
19
- callSid: string;
20
- flowId: ObjectId;
21
- clientId: string;
22
- sessionId: ObjectId | null;
23
- runId?: string;
24
- resultId: ObjectId;
25
- customerPhoneNumber: string;
26
- agentPhoneNumber: string;
27
- isIncomingCall: boolean;
28
- isOutgoingCall: boolean;
29
- callLength: number;
30
- transcription?: TranscriptionSegment[];
31
- status?: CallStatus;
32
- leads?: LeadProperty[];
33
- summary?: string;
34
- recordingUrl?: string;
35
- env: string;
36
- updatedAt: Date;
37
- createdAt: Date;
38
- isAnsweredByAnsweringMachine?: boolean;
39
- agentHungUp?: boolean;
40
- endReason?: string;
41
- conferenceName?: string | null;
42
- conferenceSid?: string | null;
43
- conferenceParticipantSid?: string | null;
44
- isConferenceCall?: boolean;
45
- conferenceRole?: ConferenceRole;
46
- redirectedCall?: boolean;
47
- /** Present only on redirected calls: what the dialled leg did. */
48
- redirectCallLog?: RedirectCallLog;
49
- toolExecutions?: ToolExecution[];
50
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
- };
52
-
53
- /**
54
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
- * destination never answered.
57
- */
58
- export type RedirectCallLog = {
59
- childCallSid?: string;
60
- to?: string;
61
- status: CallStatus;
62
- durationSeconds: number;
63
- endedAt: Date;
64
- };
65
-
66
- export type ToolExecution = {
67
- toolName: string;
68
- executedAt: Date;
69
- durationMs: number;
70
- args: Record<string, unknown> | { _redacted: true };
71
- meta: ToolExecutionMeta;
72
- status: "success" | "error";
73
- httpStatus?: number;
74
- response?: Record<string, unknown>;
75
- steps?: ToolExecutionStep[];
76
- };
77
-
78
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
-
80
- export type ToolExecutionStep = {
81
- timestamp: Date;
82
- label: string;
83
- level: ToolExecutionStepLevel;
84
- data?: Record<string, unknown> | string;
85
- payload?: Record<string, unknown>;
86
- };
87
-
88
- export type ToolExecutionMeta =
89
- | {
90
- kind: "http";
91
- url: string;
92
- method: string;
93
- flowToolId?: string;
94
- runInBackground?: boolean;
95
- sensitive?: boolean;
96
- }
97
- | { kind: "internal" };
98
-
99
- export type CallQueryOptions = {
100
- sort?: Sort;
101
- skip?: number;
102
- limit?: number;
103
- };
104
-
105
- export type CallsFilterParams = {
106
- clientId: string;
107
- callSid?: string;
108
- startDate?: Date;
109
- endDate?: Date;
110
- status?: CallStatus;
111
- customerPhoneNumber?: string;
112
- agentPhoneNumber?: string;
113
- flowId?: string;
114
- runId?: string;
115
- sessionId?: string;
116
- isIncoming?: boolean;
117
- search?: string;
118
- };
119
-
120
- export type ImmutableCallFields =
121
- | "customerPhoneNumber"
122
- | "agentPhoneNumber"
123
- | "isIncomingCall"
124
- | "isOutgoingCall"
125
- | "sessionId"
126
- | "callSid"
127
- | "flowId"
128
- | "clientId"
129
- | "runId"
130
- | "resultId"
131
- | "env"
132
- | "createdAt";
133
-
134
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
-
136
- export type CallDoc = WithId<Call>;
137
-
138
- /** @deprecated use DashboardHeatmapMetric instead */
139
- export type CallsByHour = { hour: number; calls: number };
140
-
141
- export type CountOpts = {
142
- isOutgoingCall?: boolean;
143
- isIncomingCall?: boolean;
144
- };
145
-
146
- export type DateRange = {
147
- since?: Date;
148
- until?: Date;
149
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallStatusValues,
7
+ CONFERENCE_ROLE_CUSTOMER,
8
+ CONFERENCE_ROLE_SUPERVISOR,
9
+ } from "./calls.constants";
10
+
11
+ export type ConferenceRole =
12
+ | typeof CONFERENCE_ROLE_CUSTOMER
13
+ | typeof CONFERENCE_ROLE_SUPERVISOR
14
+ | null;
15
+
16
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
+
18
+ export type Call = {
19
+ callSid: string;
20
+ flowId: ObjectId;
21
+ clientId: string;
22
+ sessionId: ObjectId | null;
23
+ runId?: string;
24
+ resultId: ObjectId;
25
+ customerPhoneNumber: string;
26
+ agentPhoneNumber: string;
27
+ isIncomingCall: boolean;
28
+ isOutgoingCall: boolean;
29
+ callLength: number;
30
+ transcription?: TranscriptionSegment[];
31
+ status?: CallStatus;
32
+ leads?: LeadProperty[];
33
+ summary?: string;
34
+ recordingUrl?: string;
35
+ env: string;
36
+ updatedAt: Date;
37
+ createdAt: Date;
38
+ isAnsweredByAnsweringMachine?: boolean;
39
+ agentHungUp?: boolean;
40
+ endReason?: string;
41
+ conferenceName?: string | null;
42
+ conferenceSid?: string | null;
43
+ conferenceParticipantSid?: string | null;
44
+ isConferenceCall?: boolean;
45
+ conferenceRole?: ConferenceRole;
46
+ redirectedCall?: boolean;
47
+ /** Present only on redirected calls: what the dialled leg did. */
48
+ redirectCallLog?: RedirectCallLog;
49
+ toolExecutions?: ToolExecution[];
50
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
+ };
52
+
53
+ /**
54
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
+ * destination never answered.
57
+ */
58
+ export type RedirectCallLog = {
59
+ childCallSid?: string;
60
+ to?: string;
61
+ status: CallStatus;
62
+ durationSeconds: number;
63
+ endedAt: Date;
64
+ };
65
+
66
+ export type ToolExecution = {
67
+ toolName: string;
68
+ executedAt: Date;
69
+ durationMs: number;
70
+ args: Record<string, unknown> | { _redacted: true };
71
+ meta: ToolExecutionMeta;
72
+ status: "success" | "error";
73
+ httpStatus?: number;
74
+ response?: Record<string, unknown>;
75
+ steps?: ToolExecutionStep[];
76
+ };
77
+
78
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
+
80
+ export type ToolExecutionStep = {
81
+ timestamp: Date;
82
+ label: string;
83
+ level: ToolExecutionStepLevel;
84
+ data?: Record<string, unknown> | string;
85
+ payload?: Record<string, unknown>;
86
+ };
87
+
88
+ export type ToolExecutionMeta =
89
+ | {
90
+ kind: "http";
91
+ url: string;
92
+ method: string;
93
+ flowToolId?: string;
94
+ runInBackground?: boolean;
95
+ sensitive?: boolean;
96
+ }
97
+ | { kind: "internal" };
98
+
99
+ export type CallQueryOptions = {
100
+ sort?: Sort;
101
+ skip?: number;
102
+ limit?: number;
103
+ };
104
+
105
+ export type CallsFilterParams = {
106
+ clientId: string;
107
+ callSid?: string;
108
+ startDate?: Date;
109
+ endDate?: Date;
110
+ status?: CallStatus;
111
+ customerPhoneNumber?: string;
112
+ agentPhoneNumber?: string;
113
+ flowId?: string;
114
+ runId?: string;
115
+ sessionId?: string;
116
+ isIncoming?: boolean;
117
+ search?: string;
118
+ };
119
+
120
+ export type ImmutableCallFields =
121
+ | "customerPhoneNumber"
122
+ | "agentPhoneNumber"
123
+ | "isIncomingCall"
124
+ | "isOutgoingCall"
125
+ | "sessionId"
126
+ | "callSid"
127
+ | "flowId"
128
+ | "clientId"
129
+ | "runId"
130
+ | "resultId"
131
+ | "env"
132
+ | "createdAt";
133
+
134
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
+
136
+ export type CallDoc = WithId<Call>;
137
+
138
+ /** @deprecated use DashboardHeatmapMetric instead */
139
+ export type CallsByHour = { hour: number; calls: number };
140
+
141
+ export type CountOpts = {
142
+ isOutgoingCall?: boolean;
143
+ isIncomingCall?: boolean;
144
+ };
145
+
146
+ export type DateRange = {
147
+ since?: Date;
148
+ until?: Date;
149
+ };