@talkpilot/core-db 1.3.56 → 1.3.57

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (247) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +799 -778
  5. package/dist/configuration/models/models.seed.d.ts +5 -0
  6. package/dist/configuration/models/models.seed.d.ts.map +1 -0
  7. package/dist/configuration/models/models.seed.js +16 -0
  8. package/dist/configuration/models/models.seed.js.map +1 -0
  9. package/dist/configuration/models/realtimeUiFields.constants.d.ts +4 -0
  10. package/dist/configuration/models/realtimeUiFields.constants.d.ts.map +1 -0
  11. package/dist/configuration/models/realtimeUiFields.constants.js +80 -0
  12. package/dist/configuration/models/realtimeUiFields.constants.js.map +1 -0
  13. package/dist/configuration/models/uiFields.types.d.ts +29 -0
  14. package/dist/configuration/models/uiFields.types.d.ts.map +1 -0
  15. package/dist/configuration/models/uiFields.types.js +12 -0
  16. package/dist/configuration/models/uiFields.types.js.map +1 -0
  17. package/dist/index.d.ts +0 -1
  18. package/dist/index.d.ts.map +1 -1
  19. package/dist/index.js +0 -1
  20. package/dist/index.js.map +1 -1
  21. package/dist/talkpilot/clients/clients.getters.d.ts +1 -0
  22. package/dist/talkpilot/clients/clients.getters.d.ts.map +1 -1
  23. package/dist/talkpilot/clients/clients.getters.js +3 -1
  24. package/dist/talkpilot/clients/clients.getters.js.map +1 -1
  25. package/dist/talkpilot/phone_numbers/phone_numbers.getter.d.ts +6 -0
  26. package/dist/talkpilot/phone_numbers/phone_numbers.getter.d.ts.map +1 -1
  27. package/dist/talkpilot/phone_numbers/phone_numbers.getter.js +32 -1
  28. package/dist/talkpilot/phone_numbers/phone_numbers.getter.js.map +1 -1
  29. package/dist/talkpilot/phone_numbers/phone_numbers.utils.d.ts +6 -0
  30. package/dist/talkpilot/phone_numbers/phone_numbers.utils.d.ts.map +1 -0
  31. package/dist/talkpilot/phone_numbers/phone_numbers.utils.js +11 -0
  32. package/dist/talkpilot/phone_numbers/phone_numbers.utils.js.map +1 -0
  33. package/dist/websitalk/scanResources/scanResources.getters.d.ts +0 -1
  34. package/dist/websitalk/scanResources/scanResources.getters.d.ts.map +1 -1
  35. package/dist/websitalk/scanResources/scanResources.getters.js +1 -6
  36. package/dist/websitalk/scanResources/scanResources.getters.js.map +1 -1
  37. package/dist/websitalk/scans/scans.constants.d.ts +1 -3
  38. package/dist/websitalk/scans/scans.constants.d.ts.map +1 -1
  39. package/dist/websitalk/scans/scans.constants.js +0 -3
  40. package/dist/websitalk/scans/scans.constants.js.map +1 -1
  41. package/dist/websitalk/scans/scans.getters.d.ts +0 -1
  42. package/dist/websitalk/scans/scans.getters.d.ts.map +1 -1
  43. package/dist/websitalk/scans/scans.getters.js +1 -6
  44. package/dist/websitalk/scans/scans.getters.js.map +1 -1
  45. package/jest.config.js +20 -20
  46. package/package.json +46 -46
  47. package/src/__tests__/setup.ts +20 -20
  48. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  49. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  50. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  51. package/src/bulkWrite/index.ts +2 -2
  52. package/src/config.ts +9 -9
  53. package/src/configuration/index.ts +17 -17
  54. package/src/configuration/internalModels/index.ts +3 -3
  55. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  56. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  57. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  58. package/src/configuration/models/__tests__/models.getters.spec.ts +67 -67
  59. package/src/configuration/models/index.ts +27 -27
  60. package/src/configuration/models/models.constants.ts +15 -15
  61. package/src/configuration/models/models.getters.ts +71 -71
  62. package/src/configuration/models/models.types.ts +80 -80
  63. package/src/configuration/mongodb-client.ts +62 -62
  64. package/src/configuration/prompts/index.ts +2 -2
  65. package/src/configuration/prompts/prompts.getters.ts +49 -49
  66. package/src/configuration/prompts/prompts.types.ts +11 -11
  67. package/src/connection.ts +81 -81
  68. package/src/index.ts +46 -47
  69. package/src/municipal/__tests__/validation.spec.ts +62 -62
  70. package/src/municipal/cities/cities.getters.ts +50 -50
  71. package/src/municipal/cities/cities.types.ts +11 -11
  72. package/src/municipal/cities/index.ts +2 -2
  73. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  74. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  75. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  76. package/src/municipal/departmentsSubjects/index.ts +9 -9
  77. package/src/municipal/index.ts +22 -22
  78. package/src/municipal/mongodb-client.ts +61 -61
  79. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  80. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  81. package/src/municipal/muniIssues/index.ts +17 -17
  82. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  83. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  84. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  85. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  86. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  87. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  88. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  89. package/src/municipal/streets/index.ts +2 -2
  90. package/src/municipal/streets/streets.getters.ts +140 -140
  91. package/src/municipal/streets/streets.types.ts +19 -19
  92. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  93. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  94. package/src/municipal/systemInstructions/index.ts +7 -7
  95. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  96. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  97. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  98. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  99. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  100. package/src/municipal/tickets/index.ts +9 -9
  101. package/src/municipal/tickets/tickets.constants.ts +8 -8
  102. package/src/municipal/tickets/tickets.getters.ts +121 -121
  103. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  104. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  105. package/src/municipal/tickets/tickets.types.ts +54 -54
  106. package/src/municipal/utils/types.ts +11 -11
  107. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  108. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  109. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  110. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  111. package/src/talkpilot/agents/agents.getters.ts +34 -34
  112. package/src/talkpilot/agents/agents.types.ts +14 -14
  113. package/src/talkpilot/agents/index.ts +2 -2
  114. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  115. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  116. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  117. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  118. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  119. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  120. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -471
  121. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  122. package/src/talkpilot/calls/calls.constants.ts +49 -49
  123. package/src/talkpilot/calls/calls.getters.ts +277 -277
  124. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  125. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  126. package/src/talkpilot/calls/calls.types.ts +149 -149
  127. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  128. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  129. package/src/talkpilot/calls/index.ts +6 -6
  130. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  131. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  132. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  133. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  134. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  135. package/src/talkpilot/clients/clients.getters.ts +19 -16
  136. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  137. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  138. package/src/talkpilot/clients/clients.types.ts +18 -18
  139. package/src/talkpilot/clients/index.ts +4 -4
  140. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  141. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  142. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  143. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  144. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +136 -136
  145. package/src/talkpilot/clientsConfig/index.ts +3 -3
  146. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  147. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  148. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  149. package/src/talkpilot/contextNotes/index.ts +2 -2
  150. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +124 -124
  151. package/src/talkpilot/flows/flows.getter.ts +34 -34
  152. package/src/talkpilot/flows/flows.schema.ts +180 -180
  153. package/src/talkpilot/flows/flows.types.ts +211 -211
  154. package/src/talkpilot/flows/index.ts +7 -7
  155. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  156. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  157. package/src/talkpilot/groups/groups.getters.ts +30 -30
  158. package/src/talkpilot/groups/groups.types.ts +29 -29
  159. package/src/talkpilot/groups/index.ts +3 -3
  160. package/src/talkpilot/groups/phone.utils.ts +46 -46
  161. package/src/talkpilot/index.ts +31 -31
  162. package/src/talkpilot/leads/index.ts +2 -2
  163. package/src/talkpilot/leads/leads.getter.ts +6 -6
  164. package/src/talkpilot/leads/leads.schema.ts +33 -33
  165. package/src/talkpilot/leads/leads.types.ts +20 -20
  166. package/src/talkpilot/mongodb-client.ts +78 -78
  167. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +530 -282
  168. package/src/talkpilot/phone_numbers/index.ts +2 -2
  169. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +240 -176
  170. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  171. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  172. package/src/talkpilot/phone_numbers/phone_numbers.utils.ts +9 -0
  173. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  174. package/src/talkpilot/plans/index.ts +2 -2
  175. package/src/talkpilot/plans/plans.getters.ts +132 -132
  176. package/src/talkpilot/plans/plans.types.ts +89 -89
  177. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  178. package/src/talkpilot/products/index.ts +2 -2
  179. package/src/talkpilot/products/products.getters.ts +12 -12
  180. package/src/talkpilot/products/products.types.ts +9 -9
  181. package/src/talkpilot/results/index.ts +7 -7
  182. package/src/talkpilot/results/results.getter.ts +39 -39
  183. package/src/talkpilot/results/results.schema.ts +25 -25
  184. package/src/talkpilot/results/results.types.ts +34 -34
  185. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  186. package/src/talkpilot/retry_analyze/index.ts +2 -2
  187. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  188. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  189. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  190. package/src/talkpilot/sessions/index.ts +2 -2
  191. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  192. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  193. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  194. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  195. package/src/talkpilot/subscriptions/index.ts +3 -3
  196. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  197. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  198. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  199. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  200. package/src/talkpilot/utils/query.utils.ts +21 -21
  201. package/src/test-utils/db-utils.ts +33 -33
  202. package/src/test-utils/factories/index.ts +18 -18
  203. package/src/test-utils/factories/municipal/cities.ts +16 -16
  204. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  205. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  206. package/src/test-utils/factories/municipal/streets.ts +22 -22
  207. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  208. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  209. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  210. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  211. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  212. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  213. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  214. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  215. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  216. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  217. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  218. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  219. package/src/test-utils/factories/websitalk/scans.ts +29 -29
  220. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  221. package/src/utils/date.utils.ts +126 -126
  222. package/src/utils/shared.types.ts +4 -4
  223. package/src/utils/validation.ts +23 -23
  224. package/src/websitalk/index.ts +18 -18
  225. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  226. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  227. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  228. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  229. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  230. package/src/websitalk/mongodb-client.ts +61 -61
  231. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +248 -267
  232. package/src/websitalk/scanResources/index.ts +4 -4
  233. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  234. package/src/websitalk/scanResources/scanResources.getters.ts +121 -128
  235. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  236. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  237. package/src/websitalk/scans/__tests__/scans.spec.ts +313 -341
  238. package/src/websitalk/scans/index.ts +4 -4
  239. package/src/websitalk/scans/scans.constants.ts +15 -18
  240. package/src/websitalk/scans/scans.getters.ts +166 -171
  241. package/src/websitalk/scans/scans.types.ts +56 -56
  242. package/src/websitalk/scans/scans.utils.ts +5 -5
  243. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  244. package/src/websitalk/websiteUrls/index.ts +2 -2
  245. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  246. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  247. package/tsconfig.json +23 -23
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,149 +1,149 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallStatusValues,
7
- CONFERENCE_ROLE_CUSTOMER,
8
- CONFERENCE_ROLE_SUPERVISOR,
9
- } from "./calls.constants";
10
-
11
- export type ConferenceRole =
12
- | typeof CONFERENCE_ROLE_CUSTOMER
13
- | typeof CONFERENCE_ROLE_SUPERVISOR
14
- | null;
15
-
16
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
-
18
- export type Call = {
19
- callSid: string;
20
- flowId: ObjectId;
21
- clientId: string;
22
- sessionId: ObjectId | null;
23
- runId?: string;
24
- resultId: ObjectId;
25
- customerPhoneNumber: string;
26
- agentPhoneNumber: string;
27
- isIncomingCall: boolean;
28
- isOutgoingCall: boolean;
29
- callLength: number;
30
- transcription?: TranscriptionSegment[];
31
- status?: CallStatus;
32
- leads?: LeadProperty[];
33
- summary?: string;
34
- recordingUrl?: string;
35
- env: string;
36
- updatedAt: Date;
37
- createdAt: Date;
38
- isAnsweredByAnsweringMachine?: boolean;
39
- agentHungUp?: boolean;
40
- endReason?: string;
41
- conferenceName?: string | null;
42
- conferenceSid?: string | null;
43
- conferenceParticipantSid?: string | null;
44
- isConferenceCall?: boolean;
45
- conferenceRole?: ConferenceRole;
46
- redirectedCall?: boolean;
47
- /** Present only on redirected calls: what the dialled leg did. */
48
- redirectCallLog?: RedirectCallLog;
49
- toolExecutions?: ToolExecution[];
50
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
- };
52
-
53
- /**
54
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
- * destination never answered.
57
- */
58
- export type RedirectCallLog = {
59
- childCallSid?: string;
60
- to?: string;
61
- status: CallStatus;
62
- durationSeconds: number;
63
- endedAt: Date;
64
- };
65
-
66
- export type ToolExecution = {
67
- toolName: string;
68
- executedAt: Date;
69
- durationMs: number;
70
- args: Record<string, unknown> | { _redacted: true };
71
- meta: ToolExecutionMeta;
72
- status: "success" | "error";
73
- httpStatus?: number;
74
- response?: Record<string, unknown>;
75
- steps?: ToolExecutionStep[];
76
- };
77
-
78
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
-
80
- export type ToolExecutionStep = {
81
- timestamp: Date;
82
- label: string;
83
- level: ToolExecutionStepLevel;
84
- data?: Record<string, unknown> | string;
85
- payload?: Record<string, unknown>;
86
- };
87
-
88
- export type ToolExecutionMeta =
89
- | {
90
- kind: "http";
91
- url: string;
92
- method: string;
93
- flowToolId?: string;
94
- runInBackground?: boolean;
95
- sensitive?: boolean;
96
- }
97
- | { kind: "internal" };
98
-
99
- export type CallQueryOptions = {
100
- sort?: Sort;
101
- skip?: number;
102
- limit?: number;
103
- };
104
-
105
- export type CallsFilterParams = {
106
- clientId: string;
107
- callSid?: string;
108
- startDate?: Date;
109
- endDate?: Date;
110
- status?: CallStatus;
111
- customerPhoneNumber?: string;
112
- agentPhoneNumber?: string;
113
- flowId?: string;
114
- runId?: string;
115
- sessionId?: string;
116
- isIncoming?: boolean;
117
- search?: string;
118
- };
119
-
120
- export type ImmutableCallFields =
121
- | "customerPhoneNumber"
122
- | "agentPhoneNumber"
123
- | "isIncomingCall"
124
- | "isOutgoingCall"
125
- | "sessionId"
126
- | "callSid"
127
- | "flowId"
128
- | "clientId"
129
- | "runId"
130
- | "resultId"
131
- | "env"
132
- | "createdAt";
133
-
134
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
-
136
- export type CallDoc = WithId<Call>;
137
-
138
- /** @deprecated use DashboardHeatmapMetric instead */
139
- export type CallsByHour = { hour: number; calls: number };
140
-
141
- export type CountOpts = {
142
- isOutgoingCall?: boolean;
143
- isIncomingCall?: boolean;
144
- };
145
-
146
- export type DateRange = {
147
- since?: Date;
148
- until?: Date;
149
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallStatusValues,
7
+ CONFERENCE_ROLE_CUSTOMER,
8
+ CONFERENCE_ROLE_SUPERVISOR,
9
+ } from "./calls.constants";
10
+
11
+ export type ConferenceRole =
12
+ | typeof CONFERENCE_ROLE_CUSTOMER
13
+ | typeof CONFERENCE_ROLE_SUPERVISOR
14
+ | null;
15
+
16
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
+
18
+ export type Call = {
19
+ callSid: string;
20
+ flowId: ObjectId;
21
+ clientId: string;
22
+ sessionId: ObjectId | null;
23
+ runId?: string;
24
+ resultId: ObjectId;
25
+ customerPhoneNumber: string;
26
+ agentPhoneNumber: string;
27
+ isIncomingCall: boolean;
28
+ isOutgoingCall: boolean;
29
+ callLength: number;
30
+ transcription?: TranscriptionSegment[];
31
+ status?: CallStatus;
32
+ leads?: LeadProperty[];
33
+ summary?: string;
34
+ recordingUrl?: string;
35
+ env: string;
36
+ updatedAt: Date;
37
+ createdAt: Date;
38
+ isAnsweredByAnsweringMachine?: boolean;
39
+ agentHungUp?: boolean;
40
+ endReason?: string;
41
+ conferenceName?: string | null;
42
+ conferenceSid?: string | null;
43
+ conferenceParticipantSid?: string | null;
44
+ isConferenceCall?: boolean;
45
+ conferenceRole?: ConferenceRole;
46
+ redirectedCall?: boolean;
47
+ /** Present only on redirected calls: what the dialled leg did. */
48
+ redirectCallLog?: RedirectCallLog;
49
+ toolExecutions?: ToolExecution[];
50
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
+ };
52
+
53
+ /**
54
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
+ * destination never answered.
57
+ */
58
+ export type RedirectCallLog = {
59
+ childCallSid?: string;
60
+ to?: string;
61
+ status: CallStatus;
62
+ durationSeconds: number;
63
+ endedAt: Date;
64
+ };
65
+
66
+ export type ToolExecution = {
67
+ toolName: string;
68
+ executedAt: Date;
69
+ durationMs: number;
70
+ args: Record<string, unknown> | { _redacted: true };
71
+ meta: ToolExecutionMeta;
72
+ status: "success" | "error";
73
+ httpStatus?: number;
74
+ response?: Record<string, unknown>;
75
+ steps?: ToolExecutionStep[];
76
+ };
77
+
78
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
+
80
+ export type ToolExecutionStep = {
81
+ timestamp: Date;
82
+ label: string;
83
+ level: ToolExecutionStepLevel;
84
+ data?: Record<string, unknown> | string;
85
+ payload?: Record<string, unknown>;
86
+ };
87
+
88
+ export type ToolExecutionMeta =
89
+ | {
90
+ kind: "http";
91
+ url: string;
92
+ method: string;
93
+ flowToolId?: string;
94
+ runInBackground?: boolean;
95
+ sensitive?: boolean;
96
+ }
97
+ | { kind: "internal" };
98
+
99
+ export type CallQueryOptions = {
100
+ sort?: Sort;
101
+ skip?: number;
102
+ limit?: number;
103
+ };
104
+
105
+ export type CallsFilterParams = {
106
+ clientId: string;
107
+ callSid?: string;
108
+ startDate?: Date;
109
+ endDate?: Date;
110
+ status?: CallStatus;
111
+ customerPhoneNumber?: string;
112
+ agentPhoneNumber?: string;
113
+ flowId?: string;
114
+ runId?: string;
115
+ sessionId?: string;
116
+ isIncoming?: boolean;
117
+ search?: string;
118
+ };
119
+
120
+ export type ImmutableCallFields =
121
+ | "customerPhoneNumber"
122
+ | "agentPhoneNumber"
123
+ | "isIncomingCall"
124
+ | "isOutgoingCall"
125
+ | "sessionId"
126
+ | "callSid"
127
+ | "flowId"
128
+ | "clientId"
129
+ | "runId"
130
+ | "resultId"
131
+ | "env"
132
+ | "createdAt";
133
+
134
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
+
136
+ export type CallDoc = WithId<Call>;
137
+
138
+ /** @deprecated use DashboardHeatmapMetric instead */
139
+ export type CallsByHour = { hour: number; calls: number };
140
+
141
+ export type CountOpts = {
142
+ isOutgoingCall?: boolean;
143
+ isIncomingCall?: boolean;
144
+ };
145
+
146
+ export type DateRange = {
147
+ since?: Date;
148
+ until?: Date;
149
+ };