@talkpilot/core-db 1.3.5 → 1.3.7

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (234) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/DEVELOPMENT.md +141 -126
  3. package/README.md +190 -190
  4. package/README_OLD.md +160 -160
  5. package/dist/talkpilot/calls/calls.types.d.ts +5 -0
  6. package/dist/talkpilot/calls/calls.types.d.ts.map +1 -1
  7. package/dist/talkpilot/contextNotes/contextNotes.getters.d.ts +19 -0
  8. package/dist/talkpilot/contextNotes/contextNotes.getters.d.ts.map +1 -0
  9. package/dist/talkpilot/contextNotes/contextNotes.getters.js +57 -0
  10. package/dist/talkpilot/contextNotes/contextNotes.getters.js.map +1 -0
  11. package/dist/talkpilot/contextNotes/contextNotes.types.d.ts +19 -0
  12. package/dist/talkpilot/contextNotes/contextNotes.types.d.ts.map +1 -0
  13. package/dist/talkpilot/contextNotes/contextNotes.types.js +3 -0
  14. package/dist/talkpilot/contextNotes/contextNotes.types.js.map +1 -0
  15. package/dist/talkpilot/contextNotes/index.d.ts +3 -0
  16. package/dist/talkpilot/contextNotes/index.d.ts.map +1 -0
  17. package/dist/talkpilot/contextNotes/index.js +19 -0
  18. package/dist/talkpilot/contextNotes/index.js.map +1 -0
  19. package/dist/talkpilot/flows/flows.schema.d.ts +3 -0
  20. package/dist/talkpilot/flows/flows.schema.d.ts.map +1 -1
  21. package/dist/talkpilot/flows/flows.schema.js +1 -0
  22. package/dist/talkpilot/flows/flows.schema.js.map +1 -1
  23. package/dist/talkpilot/flows/flows.types.d.ts +2 -0
  24. package/dist/talkpilot/flows/flows.types.d.ts.map +1 -1
  25. package/dist/talkpilot/index.d.ts +2 -0
  26. package/dist/talkpilot/index.d.ts.map +1 -1
  27. package/dist/talkpilot/index.js +2 -0
  28. package/dist/talkpilot/index.js.map +1 -1
  29. package/dist/talkpilot/products/index.d.ts +3 -0
  30. package/dist/talkpilot/products/index.d.ts.map +1 -0
  31. package/dist/talkpilot/products/index.js +19 -0
  32. package/dist/talkpilot/products/index.js.map +1 -0
  33. package/dist/talkpilot/products/products.getters.d.ts +6 -0
  34. package/dist/talkpilot/products/products.getters.d.ts.map +1 -0
  35. package/dist/talkpilot/products/products.getters.js +14 -0
  36. package/dist/talkpilot/products/products.getters.js.map +1 -0
  37. package/dist/talkpilot/products/products.types.d.ts +9 -0
  38. package/dist/talkpilot/products/products.types.d.ts.map +1 -0
  39. package/dist/talkpilot/products/products.types.js +3 -0
  40. package/dist/talkpilot/products/products.types.js.map +1 -0
  41. package/dist/test-utils/factories/index.d.ts +1 -0
  42. package/dist/test-utils/factories/index.d.ts.map +1 -1
  43. package/dist/test-utils/factories/index.js +1 -0
  44. package/dist/test-utils/factories/index.js.map +1 -1
  45. package/dist/test-utils/factories/talkpilot/contextNotes.d.ts +16 -0
  46. package/dist/test-utils/factories/talkpilot/contextNotes.d.ts.map +1 -0
  47. package/dist/test-utils/factories/talkpilot/contextNotes.js +30 -0
  48. package/dist/test-utils/factories/talkpilot/contextNotes.js.map +1 -0
  49. package/jest.config.js +20 -19
  50. package/package.json +46 -46
  51. package/src/__tests__/setup.ts +20 -20
  52. package/src/connection.ts +54 -54
  53. package/src/index.ts +26 -26
  54. package/src/municipal/__tests__/validation.spec.ts +62 -62
  55. package/src/municipal/cities/cities.getters.ts +50 -50
  56. package/src/municipal/cities/cities.types.ts +11 -11
  57. package/src/municipal/cities/index.ts +2 -2
  58. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +282 -282
  59. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +72 -72
  60. package/src/municipal/departmentsSubjects/index.ts +9 -9
  61. package/src/municipal/index.ts +22 -22
  62. package/src/municipal/mongodb-client.ts +61 -61
  63. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +92 -92
  64. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  65. package/src/municipal/muniIssues/index.ts +17 -17
  66. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  67. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  68. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  69. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  70. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  71. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  72. package/src/municipal/streets/index.ts +2 -2
  73. package/src/municipal/streets/streets.getters.ts +125 -125
  74. package/src/municipal/streets/streets.types.ts +18 -18
  75. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  76. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  77. package/src/municipal/systemInstructions/index.ts +7 -7
  78. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  79. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  80. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  81. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  82. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +51 -51
  83. package/src/municipal/tickets/index.ts +3 -3
  84. package/src/municipal/tickets/tickets.constants.ts +8 -8
  85. package/src/municipal/tickets/tickets.getters.ts +121 -121
  86. package/src/municipal/tickets/tickets.statistics.aggregation.ts +96 -96
  87. package/src/municipal/tickets/tickets.statistics.getters.ts +71 -71
  88. package/src/municipal/tickets/tickets.types.ts +53 -53
  89. package/src/municipal/utils/types.ts +11 -11
  90. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  91. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  92. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  93. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  94. package/src/talkpilot/agents/agents.getters.ts +34 -34
  95. package/src/talkpilot/agents/agents.types.ts +14 -14
  96. package/src/talkpilot/agents/index.ts +2 -2
  97. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  98. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  99. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  100. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  101. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  102. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +149 -149
  103. package/src/talkpilot/calls/__tests__/calls.spec.ts +270 -270
  104. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +344 -344
  105. package/src/talkpilot/calls/calls.constants.ts +20 -20
  106. package/src/talkpilot/calls/calls.getters.ts +248 -248
  107. package/src/talkpilot/calls/calls.statistics.getters.ts +587 -587
  108. package/src/talkpilot/calls/calls.statistics.types.ts +44 -44
  109. package/src/talkpilot/calls/calls.types.ts +119 -116
  110. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +292 -292
  111. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  112. package/src/talkpilot/calls/index.ts +6 -6
  113. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  114. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  115. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  116. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  117. package/src/talkpilot/clients/clients.getters.ts +16 -16
  118. package/src/talkpilot/clients/clients.types.ts +14 -14
  119. package/src/talkpilot/clients/index.ts +2 -2
  120. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +53 -53
  121. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +190 -190
  122. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +55 -55
  123. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +127 -127
  124. package/src/talkpilot/clientsConfig/index.ts +2 -2
  125. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +176 -0
  126. package/src/talkpilot/contextNotes/contextNotes.getters.ts +86 -0
  127. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -0
  128. package/src/talkpilot/contextNotes/index.ts +2 -0
  129. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +96 -71
  130. package/src/talkpilot/flows/flows.getter.ts +14 -14
  131. package/src/talkpilot/flows/flows.schema.ts +154 -153
  132. package/src/talkpilot/flows/flows.types.ts +187 -184
  133. package/src/talkpilot/flows/index.ts +2 -2
  134. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  135. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  136. package/src/talkpilot/groups/groups.getters.ts +30 -30
  137. package/src/talkpilot/groups/groups.types.ts +29 -29
  138. package/src/talkpilot/groups/index.ts +3 -3
  139. package/src/talkpilot/groups/phone.utils.ts +46 -46
  140. package/src/talkpilot/index.ts +31 -29
  141. package/src/talkpilot/leads/index.ts +2 -2
  142. package/src/talkpilot/leads/leads.getter.ts +6 -6
  143. package/src/talkpilot/leads/leads.schema.ts +33 -33
  144. package/src/talkpilot/leads/leads.types.ts +20 -20
  145. package/src/talkpilot/mongodb-client.ts +78 -78
  146. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +252 -252
  147. package/src/talkpilot/phone_numbers/index.ts +2 -2
  148. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +158 -158
  149. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  150. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  151. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  152. package/src/talkpilot/plans/index.ts +2 -2
  153. package/src/talkpilot/plans/plans.getters.ts +132 -132
  154. package/src/talkpilot/plans/plans.types.ts +89 -89
  155. package/src/talkpilot/products/__tests__/products.getters.spec.ts +45 -0
  156. package/src/talkpilot/products/index.ts +2 -0
  157. package/src/talkpilot/products/products.getters.ts +12 -0
  158. package/src/talkpilot/products/products.types.ts +9 -0
  159. package/src/talkpilot/results/index.ts +7 -7
  160. package/src/talkpilot/results/results.getter.ts +39 -39
  161. package/src/talkpilot/results/results.schema.ts +25 -25
  162. package/src/talkpilot/results/results.types.ts +34 -34
  163. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  164. package/src/talkpilot/retry_analyze/index.ts +2 -2
  165. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  166. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  167. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  168. package/src/talkpilot/sessions/index.ts +2 -2
  169. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  170. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  171. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  172. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  173. package/src/talkpilot/subscriptions/index.ts +3 -3
  174. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  175. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  176. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  177. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  178. package/src/talkpilot/utils/query.utils.ts +21 -21
  179. package/src/test-utils/db-utils.ts +26 -26
  180. package/src/test-utils/factories/index.ts +15 -14
  181. package/src/test-utils/factories/municipal/cities.ts +16 -16
  182. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  183. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  184. package/src/test-utils/factories/municipal/streets.ts +22 -22
  185. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  186. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  187. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  188. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  189. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  190. package/src/test-utils/factories/talkpilot/contextNotes.ts +33 -0
  191. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  192. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  193. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  194. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  195. package/src/test-utils/factories/websitalk/scans.ts +23 -23
  196. package/src/utils/date.utils.ts +116 -116
  197. package/src/utils/shared.types.ts +4 -4
  198. package/src/utils/validation.ts +23 -23
  199. package/src/websitalk/index.ts +15 -15
  200. package/src/websitalk/mongodb-client.ts +61 -61
  201. package/src/websitalk/scans/__tests__/scans.spec.ts +218 -218
  202. package/src/websitalk/scans/index.ts +2 -2
  203. package/src/websitalk/scans/scans.getters.ts +113 -113
  204. package/src/websitalk/scans/scans.types.ts +53 -53
  205. package/tsconfig.json +23 -23
  206. package/.claude/settings.local.json +0 -11
  207. package/dist/municipal/tickets/tickets.deprecated.getters.d.ts +0 -12
  208. package/dist/municipal/tickets/tickets.deprecated.getters.d.ts.map +0 -1
  209. package/dist/municipal/tickets/tickets.deprecated.getters.js +0 -131
  210. package/dist/municipal/tickets/tickets.deprecated.getters.js.map +0 -1
  211. package/dist/municipal/tickets/tickets.statistics.dates.d.ts +0 -7
  212. package/dist/municipal/tickets/tickets.statistics.dates.d.ts.map +0 -1
  213. package/dist/municipal/tickets/tickets.statistics.dates.js +0 -40
  214. package/dist/municipal/tickets/tickets.statistics.dates.js.map +0 -1
  215. package/dist/municipal/tickets/tickets.statistics.pipeline.d.ts +0 -53
  216. package/dist/municipal/tickets/tickets.statistics.pipeline.d.ts.map +0 -1
  217. package/dist/municipal/tickets/tickets.statistics.pipeline.js +0 -112
  218. package/dist/municipal/tickets/tickets.statistics.pipeline.js.map +0 -1
  219. package/dist/municipal/tickets/tickets.statistics.utils.d.ts +0 -7
  220. package/dist/municipal/tickets/tickets.statistics.utils.d.ts.map +0 -1
  221. package/dist/municipal/tickets/tickets.statistics.utils.js +0 -40
  222. package/dist/municipal/tickets/tickets.statistics.utils.js.map +0 -1
  223. package/dist/talkpilot/calls/calls.statistics.ticketScope.d.ts +0 -12
  224. package/dist/talkpilot/calls/calls.statistics.ticketScope.d.ts.map +0 -1
  225. package/dist/talkpilot/calls/calls.statistics.ticketScope.js +0 -37
  226. package/dist/talkpilot/calls/calls.statistics.ticketScope.js.map +0 -1
  227. package/dist/talkpilot/calls/calls.statistics.tickets.d.ts +0 -17
  228. package/dist/talkpilot/calls/calls.statistics.tickets.d.ts.map +0 -1
  229. package/dist/talkpilot/calls/calls.statistics.tickets.js +0 -33
  230. package/dist/talkpilot/calls/calls.statistics.tickets.js.map +0 -1
  231. package/dist/utils/statistics.aggregation.d.ts +0 -20
  232. package/dist/utils/statistics.aggregation.d.ts.map +0 -1
  233. package/dist/utils/statistics.aggregation.js +0 -43
  234. package/dist/utils/statistics.aggregation.js.map +0 -1
@@ -1,121 +1,121 @@
1
- import { CityName, getDb, ObjectId, Ticket } from "../index";
2
- import { Collection, Filter, ObjectId as MongoObjectId } from "mongodb";
3
-
4
- /**
5
- * Generate a new ticket ID as a string
6
- * @returns A new ObjectId as a string
7
- */
8
- export const generateTicketId = (): string => {
9
- return new ObjectId().toString();
10
- };
11
-
12
- export const getTicketsCollection = (): Collection<Ticket> => {
13
- return getDb().collection<Ticket>("tickets");
14
- };
15
-
16
- export const findTickets = async (
17
- filter: Filter<Ticket> = {},
18
- ): Promise<Ticket[]> => {
19
- return await getTicketsCollection().find(filter).toArray();
20
- };
21
-
22
- export const findTicketsByCallSid = async (
23
- callSid: string,
24
- ): Promise<Ticket[]> => {
25
- return await getTicketsCollection().find({ callSid }).toArray();
26
- };
27
-
28
- export const getTicketById = async (
29
- ticketId: string,
30
- ): Promise<Ticket | null> => {
31
- const ticket = await getTicketsCollection().findOne({
32
- _id: new ObjectId(ticketId),
33
- });
34
- return ticket ? ticket : null;
35
- };
36
-
37
- export const createTicket = async (
38
- ticketData: Omit<Ticket, "_id" | "createdAt" | "updatedAt">,
39
- ticketId?: string,
40
- ): Promise<MongoObjectId> => {
41
- const ticket: Ticket = {
42
- _id: ticketId ? new ObjectId(ticketId) : new ObjectId(),
43
- ...ticketData,
44
- createdAt: new Date(),
45
- updatedAt: new Date(),
46
- };
47
- const { insertedId } = await getTicketsCollection().insertOne(ticket);
48
- return insertedId;
49
- };
50
-
51
- export const updateTicket = async (
52
- ticketId: string,
53
- data: Partial<Omit<Ticket, "_id" | "createdAt" | "updatedAt">>,
54
- ): Promise<Ticket | null> => {
55
- const result = await getTicketsCollection().findOneAndUpdate(
56
- { _id: new ObjectId(ticketId) },
57
- { $set: { ...data, updatedAt: new Date() } },
58
- { returnDocument: "after" },
59
- );
60
- return result || null;
61
- };
62
-
63
- export const deleteTicket = async (ticketId: string): Promise<boolean> => {
64
- const result = await getTicketsCollection().deleteOne({
65
- _id: new ObjectId(ticketId),
66
- });
67
- return result.deletedCount > 0;
68
- };
69
-
70
- export const findTicketByQuery = async (query: Partial<Ticket>) => {
71
- return await getTicketsCollection().findOne(query);
72
- };
73
- /**
74
- * Update ticket files by external call number
75
- */
76
- export const updateTicketFilesByCallNumber = async (params: {
77
- cityName: CityName;
78
- callNumber: string;
79
- image1?: string;
80
- image2?: string;
81
- image3?: string;
82
- }): Promise<boolean> => {
83
- const { cityName, callNumber, image1, image2, image3 } = params;
84
-
85
- const update: any = {};
86
- if (image1) update["externalCallFields.image1"] = image1;
87
- if (image2) update["externalCallFields.image2"] = image2;
88
- if (image3) update["externalCallFields.image3"] = image3;
89
-
90
- const result = await getTicketsCollection().updateOne(
91
- {
92
- cityName: cityName,
93
- "externalCallFields.call_number": callNumber,
94
- },
95
- {
96
- $set: {
97
- ...update,
98
- updatedAt: new Date(),
99
- },
100
- },
101
- );
102
-
103
- return result.matchedCount > 0;
104
- };
105
-
106
- /**
107
- * Remove guestJwt from ticket by external call number
108
- */
109
- export const clearGuestJwtByCallNumber = async (params: {
110
- cityName: CityName;
111
- callNumber: string;
112
- }): Promise<boolean> => {
113
- const { cityName, callNumber } = params;
114
-
115
- const result = await getTicketsCollection().updateOne(
116
- { cityName, "externalCallFields.call_number": callNumber },
117
- { $unset: { guestJwt: "" }, $set: { updatedAt: new Date() } },
118
- );
119
-
120
- return result.matchedCount > 0;
121
- };
1
+ import { CityName, getDb, ObjectId, Ticket } from "../index";
2
+ import { Collection, Filter, ObjectId as MongoObjectId } from "mongodb";
3
+
4
+ /**
5
+ * Generate a new ticket ID as a string
6
+ * @returns A new ObjectId as a string
7
+ */
8
+ export const generateTicketId = (): string => {
9
+ return new ObjectId().toString();
10
+ };
11
+
12
+ export const getTicketsCollection = (): Collection<Ticket> => {
13
+ return getDb().collection<Ticket>("tickets");
14
+ };
15
+
16
+ export const findTickets = async (
17
+ filter: Filter<Ticket> = {},
18
+ ): Promise<Ticket[]> => {
19
+ return await getTicketsCollection().find(filter).toArray();
20
+ };
21
+
22
+ export const findTicketsByCallSid = async (
23
+ callSid: string,
24
+ ): Promise<Ticket[]> => {
25
+ return await getTicketsCollection().find({ callSid }).toArray();
26
+ };
27
+
28
+ export const getTicketById = async (
29
+ ticketId: string,
30
+ ): Promise<Ticket | null> => {
31
+ const ticket = await getTicketsCollection().findOne({
32
+ _id: new ObjectId(ticketId),
33
+ });
34
+ return ticket ? ticket : null;
35
+ };
36
+
37
+ export const createTicket = async (
38
+ ticketData: Omit<Ticket, "_id" | "createdAt" | "updatedAt">,
39
+ ticketId?: string,
40
+ ): Promise<MongoObjectId> => {
41
+ const ticket: Ticket = {
42
+ _id: ticketId ? new ObjectId(ticketId) : new ObjectId(),
43
+ ...ticketData,
44
+ createdAt: new Date(),
45
+ updatedAt: new Date(),
46
+ };
47
+ const { insertedId } = await getTicketsCollection().insertOne(ticket);
48
+ return insertedId;
49
+ };
50
+
51
+ export const updateTicket = async (
52
+ ticketId: string,
53
+ data: Partial<Omit<Ticket, "_id" | "createdAt" | "updatedAt">>,
54
+ ): Promise<Ticket | null> => {
55
+ const result = await getTicketsCollection().findOneAndUpdate(
56
+ { _id: new ObjectId(ticketId) },
57
+ { $set: { ...data, updatedAt: new Date() } },
58
+ { returnDocument: "after" },
59
+ );
60
+ return result || null;
61
+ };
62
+
63
+ export const deleteTicket = async (ticketId: string): Promise<boolean> => {
64
+ const result = await getTicketsCollection().deleteOne({
65
+ _id: new ObjectId(ticketId),
66
+ });
67
+ return result.deletedCount > 0;
68
+ };
69
+
70
+ export const findTicketByQuery = async (query: Partial<Ticket>) => {
71
+ return await getTicketsCollection().findOne(query);
72
+ };
73
+ /**
74
+ * Update ticket files by external call number
75
+ */
76
+ export const updateTicketFilesByCallNumber = async (params: {
77
+ cityName: CityName;
78
+ callNumber: string;
79
+ image1?: string;
80
+ image2?: string;
81
+ image3?: string;
82
+ }): Promise<boolean> => {
83
+ const { cityName, callNumber, image1, image2, image3 } = params;
84
+
85
+ const update: any = {};
86
+ if (image1) update["externalCallFields.image1"] = image1;
87
+ if (image2) update["externalCallFields.image2"] = image2;
88
+ if (image3) update["externalCallFields.image3"] = image3;
89
+
90
+ const result = await getTicketsCollection().updateOne(
91
+ {
92
+ cityName: cityName,
93
+ "externalCallFields.call_number": callNumber,
94
+ },
95
+ {
96
+ $set: {
97
+ ...update,
98
+ updatedAt: new Date(),
99
+ },
100
+ },
101
+ );
102
+
103
+ return result.matchedCount > 0;
104
+ };
105
+
106
+ /**
107
+ * Remove guestJwt from ticket by external call number
108
+ */
109
+ export const clearGuestJwtByCallNumber = async (params: {
110
+ cityName: CityName;
111
+ callNumber: string;
112
+ }): Promise<boolean> => {
113
+ const { cityName, callNumber } = params;
114
+
115
+ const result = await getTicketsCollection().updateOne(
116
+ { cityName, "externalCallFields.call_number": callNumber },
117
+ { $unset: { guestJwt: "" }, $set: { updatedAt: new Date() } },
118
+ );
119
+
120
+ return result.matchedCount > 0;
121
+ };
@@ -1,96 +1,96 @@
1
- import { CityName } from "../utils/types";
2
- import { STATS_MAX_TIME_MS, UNCLASSIFIED } from "./tickets.constants";
3
- import { getTicketsCollection } from "./tickets.getters";
4
- import type { TicketStatsDateRange } from "./tickets.types";
5
-
6
- const effectiveSubjectIdExpr = {
7
- $ifNull: [
8
- "$externalCallFields.event_subject_id",
9
- {
10
- $ifNull: [
11
- "$externalCallFields.event_sub_subject_id",
12
- "$externalCallFields.event_sub_subject_id2",
13
- ],
14
- },
15
- ],
16
- };
17
-
18
- const departmentsSubjectsLookup = (cityName: CityName) => ({
19
- $lookup: {
20
- from: "departmentsSubjects",
21
- let: { sid: "$effectiveSubjectId", c: cityName },
22
- pipeline: [
23
- {
24
- $match: {
25
- $expr: {
26
- $and: [
27
- { $eq: ["$cityName", "$$c"] },
28
- {
29
- $or: [
30
- { $eq: ["$subject_id", { $ifNull: ["$$sid", ""] }] },
31
- { $eq: ["$sub_subject_id", { $ifNull: ["$$sid", ""] }] },
32
- { $eq: ["$sub_subject_id2", { $ifNull: ["$$sid", ""] }] },
33
- ],
34
- },
35
- ],
36
- },
37
- },
38
- },
39
- { $limit: 1 },
40
- ],
41
- as: "subj",
42
- },
43
- });
44
-
45
- const subjectLabelExpr = {
46
- $cond: {
47
- if: { $gt: [{ $size: "$subj" }, 0] },
48
- then: {
49
- $ifNull: [{ $arrayElemAt: ["$subj.subjectName", 0] }, UNCLASSIFIED],
50
- },
51
- else: UNCLASSIFIED,
52
- },
53
- };
54
-
55
- const ticketDateMatch = (dateRange: TicketStatsDateRange) => ({
56
- createdAt: { $gte: dateRange.from, $lte: dateRange.to },
57
- });
58
-
59
- export const isDraftSubjectIdExpr = {
60
- $or: [
61
- { $eq: [{ $type: "$externalCallFields.event_subject_id" }, "missing"] },
62
- { $eq: ["$externalCallFields.event_subject_id", null] },
63
- {
64
- $regexMatch: {
65
- input: { $ifNull: ["$externalCallFields.event_subject_id", ""] },
66
- regex: /^\s*$/,
67
- },
68
- },
69
- ],
70
- };
71
-
72
- export const ticketsWithCallSidMatch = (
73
- cityName: CityName,
74
- dateRange: TicketStatsDateRange,
75
- ) => ({
76
- cityName,
77
- callSid: { $exists: true, $nin: [null, ""] },
78
- ...ticketDateMatch(dateRange),
79
- });
80
-
81
- export const subjectResolutionStages = (
82
- cityName: CityName,
83
- ): Record<string, unknown>[] => [
84
- { $addFields: { effectiveSubjectId: effectiveSubjectIdExpr } },
85
- departmentsSubjectsLookup(cityName),
86
- { $addFields: { subject: subjectLabelExpr } },
87
- ];
88
-
89
- export const runTicketStatsAggregate = async <T>(
90
- pipeline: Record<string, unknown>[],
91
- ): Promise<T[]> => {
92
- const rows = await getTicketsCollection()
93
- .aggregate(pipeline, { maxTimeMS: STATS_MAX_TIME_MS })
94
- .toArray();
95
- return rows as T[];
96
- };
1
+ import { CityName } from "../utils/types";
2
+ import { STATS_MAX_TIME_MS, UNCLASSIFIED } from "./tickets.constants";
3
+ import { getTicketsCollection } from "./tickets.getters";
4
+ import type { TicketStatsDateRange } from "./tickets.types";
5
+
6
+ const effectiveSubjectIdExpr = {
7
+ $ifNull: [
8
+ "$externalCallFields.event_subject_id",
9
+ {
10
+ $ifNull: [
11
+ "$externalCallFields.event_sub_subject_id",
12
+ "$externalCallFields.event_sub_subject_id2",
13
+ ],
14
+ },
15
+ ],
16
+ };
17
+
18
+ const departmentsSubjectsLookup = (cityName: CityName) => ({
19
+ $lookup: {
20
+ from: "departmentsSubjects",
21
+ let: { sid: "$effectiveSubjectId", c: cityName },
22
+ pipeline: [
23
+ {
24
+ $match: {
25
+ $expr: {
26
+ $and: [
27
+ { $eq: ["$cityName", "$$c"] },
28
+ {
29
+ $or: [
30
+ { $eq: ["$subject_id", { $ifNull: ["$$sid", ""] }] },
31
+ { $eq: ["$sub_subject_id", { $ifNull: ["$$sid", ""] }] },
32
+ { $eq: ["$sub_subject_id2", { $ifNull: ["$$sid", ""] }] },
33
+ ],
34
+ },
35
+ ],
36
+ },
37
+ },
38
+ },
39
+ { $limit: 1 },
40
+ ],
41
+ as: "subj",
42
+ },
43
+ });
44
+
45
+ const subjectLabelExpr = {
46
+ $cond: {
47
+ if: { $gt: [{ $size: "$subj" }, 0] },
48
+ then: {
49
+ $ifNull: [{ $arrayElemAt: ["$subj.subjectName", 0] }, UNCLASSIFIED],
50
+ },
51
+ else: UNCLASSIFIED,
52
+ },
53
+ };
54
+
55
+ const ticketDateMatch = (dateRange: TicketStatsDateRange) => ({
56
+ createdAt: { $gte: dateRange.from, $lte: dateRange.to },
57
+ });
58
+
59
+ export const isDraftSubjectIdExpr = {
60
+ $or: [
61
+ { $eq: [{ $type: "$externalCallFields.event_subject_id" }, "missing"] },
62
+ { $eq: ["$externalCallFields.event_subject_id", null] },
63
+ {
64
+ $regexMatch: {
65
+ input: { $ifNull: ["$externalCallFields.event_subject_id", ""] },
66
+ regex: /^\s*$/,
67
+ },
68
+ },
69
+ ],
70
+ };
71
+
72
+ export const ticketsWithCallSidMatch = (
73
+ cityName: CityName,
74
+ dateRange: TicketStatsDateRange,
75
+ ) => ({
76
+ cityName,
77
+ callSid: { $exists: true, $nin: [null, ""] },
78
+ ...ticketDateMatch(dateRange),
79
+ });
80
+
81
+ export const subjectResolutionStages = (
82
+ cityName: CityName,
83
+ ): Record<string, unknown>[] => [
84
+ { $addFields: { effectiveSubjectId: effectiveSubjectIdExpr } },
85
+ departmentsSubjectsLookup(cityName),
86
+ { $addFields: { subject: subjectLabelExpr } },
87
+ ];
88
+
89
+ export const runTicketStatsAggregate = async <T>(
90
+ pipeline: Record<string, unknown>[],
91
+ ): Promise<T[]> => {
92
+ const rows = await getTicketsCollection()
93
+ .aggregate(pipeline, { maxTimeMS: STATS_MAX_TIME_MS })
94
+ .toArray();
95
+ return rows as T[];
96
+ };
@@ -1,71 +1,71 @@
1
- import { CityName } from "../utils/types";
2
- import {
3
- DAY_MS,
4
- endOfCalendarDayInTz,
5
- startOfCalendarDayInTz,
6
- } from "../../utils/date.utils";
7
- import { DEFAULT_LOOKBACK_DAYS } from "./tickets.constants";
8
- import {
9
- isDraftSubjectIdExpr,
10
- runTicketStatsAggregate,
11
- subjectResolutionStages,
12
- ticketsWithCallSidMatch,
13
- } from "./tickets.statistics.aggregation";
14
- import type {
15
- TicketStatsDateRange,
16
- TicketStatsDateScope,
17
- TicketSubjectRow,
18
- } from "./tickets.types";
19
-
20
- export const resolveTicketStatsDateRange = (
21
- dateScope?: TicketStatsDateScope,
22
- ): TicketStatsDateRange => {
23
- const to = dateScope?.to ?? new Date();
24
- const from =
25
- dateScope?.from ?? new Date(to.getTime() - DEFAULT_LOOKBACK_DAYS * DAY_MS);
26
- return { from, to };
27
- };
28
-
29
- export const ticketStatsDateScopeFromYmd = (
30
- startStr: string,
31
- endStr: string,
32
- timezone: string,
33
- ): TicketStatsDateScope => ({
34
- from: startOfCalendarDayInTz(startStr, timezone),
35
- to: endOfCalendarDayInTz(endStr, timezone),
36
- });
37
-
38
- export const findCallSidsWithTicketsByCity = async (
39
- cityName: CityName,
40
- dateScope?: TicketStatsDateScope,
41
- ): Promise<string[]> => {
42
- const rows = await runTicketStatsAggregate<{ _id: unknown }>([
43
- { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
44
- { $group: { _id: "$callSid" } },
45
- ]);
46
- return rows.map((r) => String(r._id)).filter(Boolean);
47
- };
48
-
49
- export const findCallSidsWithDraftTicketsByCity = async (
50
- cityName: CityName,
51
- dateScope?: TicketStatsDateScope,
52
- ): Promise<string[]> => {
53
- const rows = await runTicketStatsAggregate<{ _id: unknown }>([
54
- { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
55
- { $match: { $expr: isDraftSubjectIdExpr } },
56
- { $group: { _id: "$callSid" } },
57
- ]);
58
- return rows.map((r) => String(r._id)).filter(Boolean);
59
- };
60
-
61
- export const findTicketSubjectRows = async (
62
- cityName: CityName,
63
- dateScope?: TicketStatsDateScope,
64
- ): Promise<TicketSubjectRow[]> => {
65
- const rows = await runTicketStatsAggregate<{ callSid: unknown; subject: unknown }>([
66
- { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
67
- ...subjectResolutionStages(cityName),
68
- { $project: { _id: 0, callSid: 1, subject: 1 } },
69
- ]);
70
- return rows.map((r) => ({ callSid: String(r.callSid), subject: String(r.subject) }));
71
- };
1
+ import { CityName } from "../utils/types";
2
+ import {
3
+ DAY_MS,
4
+ endOfCalendarDayInTz,
5
+ startOfCalendarDayInTz,
6
+ } from "../../utils/date.utils";
7
+ import { DEFAULT_LOOKBACK_DAYS } from "./tickets.constants";
8
+ import {
9
+ isDraftSubjectIdExpr,
10
+ runTicketStatsAggregate,
11
+ subjectResolutionStages,
12
+ ticketsWithCallSidMatch,
13
+ } from "./tickets.statistics.aggregation";
14
+ import type {
15
+ TicketStatsDateRange,
16
+ TicketStatsDateScope,
17
+ TicketSubjectRow,
18
+ } from "./tickets.types";
19
+
20
+ export const resolveTicketStatsDateRange = (
21
+ dateScope?: TicketStatsDateScope,
22
+ ): TicketStatsDateRange => {
23
+ const to = dateScope?.to ?? new Date();
24
+ const from =
25
+ dateScope?.from ?? new Date(to.getTime() - DEFAULT_LOOKBACK_DAYS * DAY_MS);
26
+ return { from, to };
27
+ };
28
+
29
+ export const ticketStatsDateScopeFromYmd = (
30
+ startStr: string,
31
+ endStr: string,
32
+ timezone: string,
33
+ ): TicketStatsDateScope => ({
34
+ from: startOfCalendarDayInTz(startStr, timezone),
35
+ to: endOfCalendarDayInTz(endStr, timezone),
36
+ });
37
+
38
+ export const findCallSidsWithTicketsByCity = async (
39
+ cityName: CityName,
40
+ dateScope?: TicketStatsDateScope,
41
+ ): Promise<string[]> => {
42
+ const rows = await runTicketStatsAggregate<{ _id: unknown }>([
43
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
44
+ { $group: { _id: "$callSid" } },
45
+ ]);
46
+ return rows.map((r) => String(r._id)).filter(Boolean);
47
+ };
48
+
49
+ export const findCallSidsWithDraftTicketsByCity = async (
50
+ cityName: CityName,
51
+ dateScope?: TicketStatsDateScope,
52
+ ): Promise<string[]> => {
53
+ const rows = await runTicketStatsAggregate<{ _id: unknown }>([
54
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
55
+ { $match: { $expr: isDraftSubjectIdExpr } },
56
+ { $group: { _id: "$callSid" } },
57
+ ]);
58
+ return rows.map((r) => String(r._id)).filter(Boolean);
59
+ };
60
+
61
+ export const findTicketSubjectRows = async (
62
+ cityName: CityName,
63
+ dateScope?: TicketStatsDateScope,
64
+ ): Promise<TicketSubjectRow[]> => {
65
+ const rows = await runTicketStatsAggregate<{ callSid: unknown; subject: unknown }>([
66
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
67
+ ...subjectResolutionStages(cityName),
68
+ { $project: { _id: 0, callSid: 1, subject: 1 } },
69
+ ]);
70
+ return rows.map((r) => ({ callSid: String(r.callSid), subject: String(r.subject) }));
71
+ };