@talkpilot/core-db 1.3.48 → 1.3.49

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Files changed (227) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +778 -777
  5. package/dist/talkpilot/clients/clients.quota.constants.d.ts +2 -0
  6. package/dist/talkpilot/clients/clients.quota.constants.d.ts.map +1 -0
  7. package/dist/talkpilot/clients/clients.quota.constants.js +5 -0
  8. package/dist/talkpilot/clients/clients.quota.constants.js.map +1 -0
  9. package/dist/talkpilot/clients/clients.quota.utils.d.ts +8 -0
  10. package/dist/talkpilot/clients/clients.quota.utils.d.ts.map +1 -0
  11. package/dist/talkpilot/clients/clients.quota.utils.js +45 -0
  12. package/dist/talkpilot/clients/clients.quota.utils.js.map +1 -0
  13. package/dist/talkpilot/flows/flows.getter.d.ts +4 -1
  14. package/dist/talkpilot/flows/flows.getter.d.ts.map +1 -1
  15. package/dist/talkpilot/flows/flows.getter.js +12 -1
  16. package/dist/talkpilot/flows/flows.getter.js.map +1 -1
  17. package/dist/talkpilot/flows/flows.schema.d.ts +31 -0
  18. package/dist/talkpilot/flows/flows.schema.d.ts.map +1 -1
  19. package/dist/talkpilot/flows/flows.schema.js +25 -0
  20. package/dist/talkpilot/flows/flows.schema.js.map +1 -1
  21. package/dist/talkpilot/flows/flows.types.d.ts +14 -0
  22. package/dist/talkpilot/flows/flows.types.d.ts.map +1 -1
  23. package/dist/talkpilot/flows/index.d.ts +1 -1
  24. package/dist/talkpilot/flows/index.d.ts.map +1 -1
  25. package/dist/talkpilot/flows/index.js +3 -1
  26. package/dist/talkpilot/flows/index.js.map +1 -1
  27. package/jest.config.js +20 -20
  28. package/package.json +46 -46
  29. package/src/__tests__/setup.ts +20 -20
  30. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  31. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  32. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  33. package/src/bulkWrite/index.ts +2 -2
  34. package/src/config.ts +9 -9
  35. package/src/configuration/index.ts +17 -17
  36. package/src/configuration/internalModels/index.ts +3 -3
  37. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  38. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  39. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  40. package/src/configuration/models/index.ts +25 -25
  41. package/src/configuration/models/models.constants.ts +13 -13
  42. package/src/configuration/models/models.getters.ts +53 -53
  43. package/src/configuration/models/models.types.ts +79 -79
  44. package/src/configuration/mongodb-client.ts +62 -62
  45. package/src/configuration/prompts/index.ts +2 -2
  46. package/src/configuration/prompts/prompts.getters.ts +49 -49
  47. package/src/configuration/prompts/prompts.types.ts +11 -11
  48. package/src/connection.ts +81 -81
  49. package/src/index.ts +46 -46
  50. package/src/municipal/__tests__/validation.spec.ts +62 -62
  51. package/src/municipal/cities/cities.getters.ts +50 -50
  52. package/src/municipal/cities/cities.types.ts +11 -11
  53. package/src/municipal/cities/index.ts +2 -2
  54. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  55. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  56. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  57. package/src/municipal/departmentsSubjects/index.ts +9 -9
  58. package/src/municipal/index.ts +22 -22
  59. package/src/municipal/mongodb-client.ts +61 -61
  60. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  61. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  62. package/src/municipal/muniIssues/index.ts +17 -17
  63. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  64. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  65. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  66. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  67. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  68. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  69. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  70. package/src/municipal/streets/index.ts +2 -2
  71. package/src/municipal/streets/streets.getters.ts +140 -140
  72. package/src/municipal/streets/streets.types.ts +19 -19
  73. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  74. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  75. package/src/municipal/systemInstructions/index.ts +7 -7
  76. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  77. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  78. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  79. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  80. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  81. package/src/municipal/tickets/index.ts +9 -9
  82. package/src/municipal/tickets/tickets.constants.ts +8 -8
  83. package/src/municipal/tickets/tickets.getters.ts +121 -121
  84. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  85. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  86. package/src/municipal/tickets/tickets.types.ts +54 -54
  87. package/src/municipal/utils/types.ts +11 -11
  88. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  89. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  90. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  91. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  92. package/src/talkpilot/agents/agents.getters.ts +34 -34
  93. package/src/talkpilot/agents/agents.types.ts +14 -14
  94. package/src/talkpilot/agents/index.ts +2 -2
  95. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  96. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  97. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  98. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  99. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  100. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  101. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -471
  102. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  103. package/src/talkpilot/calls/calls.constants.ts +49 -49
  104. package/src/talkpilot/calls/calls.getters.ts +277 -277
  105. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  106. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  107. package/src/talkpilot/calls/calls.types.ts +149 -149
  108. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  109. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  110. package/src/talkpilot/calls/index.ts +6 -6
  111. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  112. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  113. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  114. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  115. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  116. package/src/talkpilot/clients/clients.getters.ts +16 -16
  117. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  118. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  119. package/src/talkpilot/clients/clients.types.ts +18 -18
  120. package/src/talkpilot/clients/index.ts +4 -4
  121. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  122. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  123. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  124. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  125. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +136 -136
  126. package/src/talkpilot/clientsConfig/index.ts +3 -3
  127. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  128. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  129. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  130. package/src/talkpilot/contextNotes/index.ts +2 -2
  131. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +124 -99
  132. package/src/talkpilot/flows/flows.getter.ts +34 -14
  133. package/src/talkpilot/flows/flows.schema.ts +180 -155
  134. package/src/talkpilot/flows/flows.types.ts +211 -189
  135. package/src/talkpilot/flows/index.ts +7 -2
  136. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  137. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  138. package/src/talkpilot/groups/groups.getters.ts +30 -30
  139. package/src/talkpilot/groups/groups.types.ts +29 -29
  140. package/src/talkpilot/groups/index.ts +3 -3
  141. package/src/talkpilot/groups/phone.utils.ts +46 -46
  142. package/src/talkpilot/index.ts +31 -31
  143. package/src/talkpilot/leads/index.ts +2 -2
  144. package/src/talkpilot/leads/leads.getter.ts +6 -6
  145. package/src/talkpilot/leads/leads.schema.ts +33 -33
  146. package/src/talkpilot/leads/leads.types.ts +20 -20
  147. package/src/talkpilot/mongodb-client.ts +78 -78
  148. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +282 -282
  149. package/src/talkpilot/phone_numbers/index.ts +2 -2
  150. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +176 -176
  151. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  152. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  153. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  154. package/src/talkpilot/plans/index.ts +2 -2
  155. package/src/talkpilot/plans/plans.getters.ts +132 -132
  156. package/src/talkpilot/plans/plans.types.ts +89 -89
  157. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  158. package/src/talkpilot/products/index.ts +2 -2
  159. package/src/talkpilot/products/products.getters.ts +12 -12
  160. package/src/talkpilot/products/products.types.ts +9 -9
  161. package/src/talkpilot/results/index.ts +7 -7
  162. package/src/talkpilot/results/results.getter.ts +39 -39
  163. package/src/talkpilot/results/results.schema.ts +25 -25
  164. package/src/talkpilot/results/results.types.ts +34 -34
  165. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  166. package/src/talkpilot/retry_analyze/index.ts +2 -2
  167. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  168. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  169. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  170. package/src/talkpilot/sessions/index.ts +2 -2
  171. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  172. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  173. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  174. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  175. package/src/talkpilot/subscriptions/index.ts +3 -3
  176. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  177. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  178. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  179. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  180. package/src/talkpilot/utils/query.utils.ts +21 -21
  181. package/src/test-utils/db-utils.ts +33 -33
  182. package/src/test-utils/factories/index.ts +18 -18
  183. package/src/test-utils/factories/municipal/cities.ts +16 -16
  184. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  185. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  186. package/src/test-utils/factories/municipal/streets.ts +22 -22
  187. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  188. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  189. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  190. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  191. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  192. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  193. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  194. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  195. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  196. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  197. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  198. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  199. package/src/test-utils/factories/websitalk/scans.ts +29 -29
  200. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  201. package/src/utils/date.utils.ts +126 -126
  202. package/src/utils/shared.types.ts +4 -4
  203. package/src/utils/validation.ts +23 -23
  204. package/src/websitalk/index.ts +18 -18
  205. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +186 -186
  206. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  207. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +17 -17
  208. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +78 -78
  209. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +62 -62
  210. package/src/websitalk/mongodb-client.ts +61 -61
  211. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +193 -193
  212. package/src/websitalk/scanResources/index.ts +4 -4
  213. package/src/websitalk/scanResources/scanResources.constants.ts +47 -47
  214. package/src/websitalk/scanResources/scanResources.getters.ts +102 -102
  215. package/src/websitalk/scanResources/scanResources.types.ts +90 -90
  216. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  217. package/src/websitalk/scans/__tests__/scans.spec.ts +313 -313
  218. package/src/websitalk/scans/index.ts +4 -4
  219. package/src/websitalk/scans/scans.constants.ts +15 -15
  220. package/src/websitalk/scans/scans.getters.ts +166 -166
  221. package/src/websitalk/scans/scans.types.ts +54 -54
  222. package/src/websitalk/scans/scans.utils.ts +5 -5
  223. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  224. package/src/websitalk/websiteUrls/index.ts +2 -2
  225. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  226. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  227. package/tsconfig.json +23 -23
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,149 +1,149 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallStatusValues,
7
- CONFERENCE_ROLE_CUSTOMER,
8
- CONFERENCE_ROLE_SUPERVISOR,
9
- } from "./calls.constants";
10
-
11
- export type ConferenceRole =
12
- | typeof CONFERENCE_ROLE_CUSTOMER
13
- | typeof CONFERENCE_ROLE_SUPERVISOR
14
- | null;
15
-
16
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
-
18
- export type Call = {
19
- callSid: string;
20
- flowId: ObjectId;
21
- clientId: string;
22
- sessionId: ObjectId | null;
23
- runId?: string;
24
- resultId: ObjectId;
25
- customerPhoneNumber: string;
26
- agentPhoneNumber: string;
27
- isIncomingCall: boolean;
28
- isOutgoingCall: boolean;
29
- callLength: number;
30
- transcription?: TranscriptionSegment[];
31
- status?: CallStatus;
32
- leads?: LeadProperty[];
33
- summary?: string;
34
- recordingUrl?: string;
35
- env: string;
36
- updatedAt: Date;
37
- createdAt: Date;
38
- isAnsweredByAnsweringMachine?: boolean;
39
- agentHungUp?: boolean;
40
- endReason?: string;
41
- conferenceName?: string | null;
42
- conferenceSid?: string | null;
43
- conferenceParticipantSid?: string | null;
44
- isConferenceCall?: boolean;
45
- conferenceRole?: ConferenceRole;
46
- redirectedCall?: boolean;
47
- /** Present only on redirected calls: what the dialled leg did. */
48
- redirectCallLog?: RedirectCallLog;
49
- toolExecutions?: ToolExecution[];
50
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
- };
52
-
53
- /**
54
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
- * destination never answered.
57
- */
58
- export type RedirectCallLog = {
59
- childCallSid?: string;
60
- to?: string;
61
- status: CallStatus;
62
- durationSeconds: number;
63
- endedAt: Date;
64
- };
65
-
66
- export type ToolExecution = {
67
- toolName: string;
68
- executedAt: Date;
69
- durationMs: number;
70
- args: Record<string, unknown> | { _redacted: true };
71
- meta: ToolExecutionMeta;
72
- status: "success" | "error";
73
- httpStatus?: number;
74
- response?: Record<string, unknown>;
75
- steps?: ToolExecutionStep[];
76
- };
77
-
78
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
-
80
- export type ToolExecutionStep = {
81
- timestamp: Date;
82
- label: string;
83
- level: ToolExecutionStepLevel;
84
- data?: Record<string, unknown> | string;
85
- payload?: Record<string, unknown>;
86
- };
87
-
88
- export type ToolExecutionMeta =
89
- | {
90
- kind: "http";
91
- url: string;
92
- method: string;
93
- flowToolId?: string;
94
- runInBackground?: boolean;
95
- sensitive?: boolean;
96
- }
97
- | { kind: "internal" };
98
-
99
- export type CallQueryOptions = {
100
- sort?: Sort;
101
- skip?: number;
102
- limit?: number;
103
- };
104
-
105
- export type CallsFilterParams = {
106
- clientId: string;
107
- callSid?: string;
108
- startDate?: Date;
109
- endDate?: Date;
110
- status?: CallStatus;
111
- customerPhoneNumber?: string;
112
- agentPhoneNumber?: string;
113
- flowId?: string;
114
- runId?: string;
115
- sessionId?: string;
116
- isIncoming?: boolean;
117
- search?: string;
118
- };
119
-
120
- export type ImmutableCallFields =
121
- | "customerPhoneNumber"
122
- | "agentPhoneNumber"
123
- | "isIncomingCall"
124
- | "isOutgoingCall"
125
- | "sessionId"
126
- | "callSid"
127
- | "flowId"
128
- | "clientId"
129
- | "runId"
130
- | "resultId"
131
- | "env"
132
- | "createdAt";
133
-
134
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
-
136
- export type CallDoc = WithId<Call>;
137
-
138
- /** @deprecated use DashboardHeatmapMetric instead */
139
- export type CallsByHour = { hour: number; calls: number };
140
-
141
- export type CountOpts = {
142
- isOutgoingCall?: boolean;
143
- isIncomingCall?: boolean;
144
- };
145
-
146
- export type DateRange = {
147
- since?: Date;
148
- until?: Date;
149
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallStatusValues,
7
+ CONFERENCE_ROLE_CUSTOMER,
8
+ CONFERENCE_ROLE_SUPERVISOR,
9
+ } from "./calls.constants";
10
+
11
+ export type ConferenceRole =
12
+ | typeof CONFERENCE_ROLE_CUSTOMER
13
+ | typeof CONFERENCE_ROLE_SUPERVISOR
14
+ | null;
15
+
16
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
+
18
+ export type Call = {
19
+ callSid: string;
20
+ flowId: ObjectId;
21
+ clientId: string;
22
+ sessionId: ObjectId | null;
23
+ runId?: string;
24
+ resultId: ObjectId;
25
+ customerPhoneNumber: string;
26
+ agentPhoneNumber: string;
27
+ isIncomingCall: boolean;
28
+ isOutgoingCall: boolean;
29
+ callLength: number;
30
+ transcription?: TranscriptionSegment[];
31
+ status?: CallStatus;
32
+ leads?: LeadProperty[];
33
+ summary?: string;
34
+ recordingUrl?: string;
35
+ env: string;
36
+ updatedAt: Date;
37
+ createdAt: Date;
38
+ isAnsweredByAnsweringMachine?: boolean;
39
+ agentHungUp?: boolean;
40
+ endReason?: string;
41
+ conferenceName?: string | null;
42
+ conferenceSid?: string | null;
43
+ conferenceParticipantSid?: string | null;
44
+ isConferenceCall?: boolean;
45
+ conferenceRole?: ConferenceRole;
46
+ redirectedCall?: boolean;
47
+ /** Present only on redirected calls: what the dialled leg did. */
48
+ redirectCallLog?: RedirectCallLog;
49
+ toolExecutions?: ToolExecution[];
50
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
+ };
52
+
53
+ /**
54
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
+ * destination never answered.
57
+ */
58
+ export type RedirectCallLog = {
59
+ childCallSid?: string;
60
+ to?: string;
61
+ status: CallStatus;
62
+ durationSeconds: number;
63
+ endedAt: Date;
64
+ };
65
+
66
+ export type ToolExecution = {
67
+ toolName: string;
68
+ executedAt: Date;
69
+ durationMs: number;
70
+ args: Record<string, unknown> | { _redacted: true };
71
+ meta: ToolExecutionMeta;
72
+ status: "success" | "error";
73
+ httpStatus?: number;
74
+ response?: Record<string, unknown>;
75
+ steps?: ToolExecutionStep[];
76
+ };
77
+
78
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
+
80
+ export type ToolExecutionStep = {
81
+ timestamp: Date;
82
+ label: string;
83
+ level: ToolExecutionStepLevel;
84
+ data?: Record<string, unknown> | string;
85
+ payload?: Record<string, unknown>;
86
+ };
87
+
88
+ export type ToolExecutionMeta =
89
+ | {
90
+ kind: "http";
91
+ url: string;
92
+ method: string;
93
+ flowToolId?: string;
94
+ runInBackground?: boolean;
95
+ sensitive?: boolean;
96
+ }
97
+ | { kind: "internal" };
98
+
99
+ export type CallQueryOptions = {
100
+ sort?: Sort;
101
+ skip?: number;
102
+ limit?: number;
103
+ };
104
+
105
+ export type CallsFilterParams = {
106
+ clientId: string;
107
+ callSid?: string;
108
+ startDate?: Date;
109
+ endDate?: Date;
110
+ status?: CallStatus;
111
+ customerPhoneNumber?: string;
112
+ agentPhoneNumber?: string;
113
+ flowId?: string;
114
+ runId?: string;
115
+ sessionId?: string;
116
+ isIncoming?: boolean;
117
+ search?: string;
118
+ };
119
+
120
+ export type ImmutableCallFields =
121
+ | "customerPhoneNumber"
122
+ | "agentPhoneNumber"
123
+ | "isIncomingCall"
124
+ | "isOutgoingCall"
125
+ | "sessionId"
126
+ | "callSid"
127
+ | "flowId"
128
+ | "clientId"
129
+ | "runId"
130
+ | "resultId"
131
+ | "env"
132
+ | "createdAt";
133
+
134
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
+
136
+ export type CallDoc = WithId<Call>;
137
+
138
+ /** @deprecated use DashboardHeatmapMetric instead */
139
+ export type CallsByHour = { hour: number; calls: number };
140
+
141
+ export type CountOpts = {
142
+ isOutgoingCall?: boolean;
143
+ isIncomingCall?: boolean;
144
+ };
145
+
146
+ export type DateRange = {
147
+ since?: Date;
148
+ until?: Date;
149
+ };