@talkpilot/core-db 1.3.21 → 1.3.22

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Files changed (190) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/DEVELOPMENT.md +141 -141
  3. package/README.md +494 -500
  4. package/dist/talkpilot/calls/calls.constants.d.ts +0 -2
  5. package/dist/talkpilot/calls/calls.constants.d.ts.map +1 -1
  6. package/dist/talkpilot/calls/calls.constants.js +1 -3
  7. package/dist/talkpilot/calls/calls.constants.js.map +1 -1
  8. package/dist/talkpilot/calls/calls.getters.d.ts +0 -3
  9. package/dist/talkpilot/calls/calls.getters.d.ts.map +1 -1
  10. package/dist/talkpilot/calls/calls.getters.js +1 -12
  11. package/dist/talkpilot/calls/calls.getters.js.map +1 -1
  12. package/dist/talkpilot/calls/calls.types.d.ts +1 -10
  13. package/dist/talkpilot/calls/calls.types.d.ts.map +1 -1
  14. package/dist/websitalk/websiteUrls/websiteUrls.context.d.ts +11 -0
  15. package/dist/websitalk/websiteUrls/websiteUrls.context.d.ts.map +1 -0
  16. package/dist/websitalk/websiteUrls/websiteUrls.context.js +35 -0
  17. package/dist/websitalk/websiteUrls/websiteUrls.context.js.map +1 -0
  18. package/dist/websitalk/websiteUrls/websiteUrls.setters.d.ts +7 -0
  19. package/dist/websitalk/websiteUrls/websiteUrls.setters.d.ts.map +1 -0
  20. package/dist/websitalk/websiteUrls/websiteUrls.setters.js +29 -0
  21. package/dist/websitalk/websiteUrls/websiteUrls.setters.js.map +1 -0
  22. package/jest.config.js +20 -20
  23. package/package.json +46 -46
  24. package/src/__tests__/setup.ts +20 -20
  25. package/src/connection.ts +54 -54
  26. package/src/index.ts +27 -27
  27. package/src/municipal/__tests__/validation.spec.ts +62 -62
  28. package/src/municipal/cities/cities.getters.ts +50 -50
  29. package/src/municipal/cities/cities.types.ts +11 -11
  30. package/src/municipal/cities/index.ts +2 -2
  31. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +282 -282
  32. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +72 -72
  33. package/src/municipal/departmentsSubjects/index.ts +9 -9
  34. package/src/municipal/index.ts +22 -22
  35. package/src/municipal/mongodb-client.ts +61 -61
  36. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  37. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  38. package/src/municipal/muniIssues/index.ts +17 -17
  39. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  40. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  41. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  42. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  43. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  44. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  45. package/src/municipal/streets/index.ts +2 -2
  46. package/src/municipal/streets/streets.getters.ts +125 -125
  47. package/src/municipal/streets/streets.types.ts +18 -18
  48. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  49. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  50. package/src/municipal/systemInstructions/index.ts +7 -7
  51. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  52. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  53. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  54. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  55. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  56. package/src/municipal/tickets/index.ts +9 -9
  57. package/src/municipal/tickets/tickets.constants.ts +8 -8
  58. package/src/municipal/tickets/tickets.getters.ts +121 -121
  59. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  60. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  61. package/src/municipal/tickets/tickets.types.ts +54 -54
  62. package/src/municipal/utils/types.ts +11 -11
  63. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  64. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  65. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  66. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  67. package/src/talkpilot/agents/agents.getters.ts +34 -34
  68. package/src/talkpilot/agents/agents.types.ts +14 -14
  69. package/src/talkpilot/agents/index.ts +2 -2
  70. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  71. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  72. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  73. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  74. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  75. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  76. package/src/talkpilot/calls/__tests__/calls.spec.ts +283 -471
  77. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  78. package/src/talkpilot/calls/calls.constants.ts +32 -35
  79. package/src/talkpilot/calls/calls.getters.ts +258 -277
  80. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  81. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  82. package/src/talkpilot/calls/calls.types.ts +130 -141
  83. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  84. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  85. package/src/talkpilot/calls/index.ts +6 -6
  86. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  87. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  88. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  89. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  90. package/src/talkpilot/clients/clients.getters.ts +16 -16
  91. package/src/talkpilot/clients/clients.types.ts +14 -14
  92. package/src/talkpilot/clients/index.ts +2 -2
  93. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +105 -105
  94. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +186 -186
  95. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +79 -79
  96. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +127 -127
  97. package/src/talkpilot/clientsConfig/index.ts +2 -2
  98. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  99. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  100. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  101. package/src/talkpilot/contextNotes/index.ts +2 -2
  102. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +99 -99
  103. package/src/talkpilot/flows/flows.getter.ts +14 -14
  104. package/src/talkpilot/flows/flows.schema.ts +155 -155
  105. package/src/talkpilot/flows/flows.types.ts +189 -189
  106. package/src/talkpilot/flows/index.ts +2 -2
  107. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  108. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  109. package/src/talkpilot/groups/groups.getters.ts +30 -30
  110. package/src/talkpilot/groups/groups.types.ts +29 -29
  111. package/src/talkpilot/groups/index.ts +3 -3
  112. package/src/talkpilot/groups/phone.utils.ts +46 -46
  113. package/src/talkpilot/index.ts +31 -31
  114. package/src/talkpilot/leads/index.ts +2 -2
  115. package/src/talkpilot/leads/leads.getter.ts +6 -6
  116. package/src/talkpilot/leads/leads.schema.ts +33 -33
  117. package/src/talkpilot/leads/leads.types.ts +20 -20
  118. package/src/talkpilot/mongodb-client.ts +78 -78
  119. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +252 -252
  120. package/src/talkpilot/phone_numbers/index.ts +2 -2
  121. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +171 -171
  122. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  123. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  124. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  125. package/src/talkpilot/plans/index.ts +2 -2
  126. package/src/talkpilot/plans/plans.getters.ts +132 -132
  127. package/src/talkpilot/plans/plans.types.ts +89 -89
  128. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  129. package/src/talkpilot/products/index.ts +2 -2
  130. package/src/talkpilot/products/products.getters.ts +12 -12
  131. package/src/talkpilot/products/products.types.ts +9 -9
  132. package/src/talkpilot/results/index.ts +7 -7
  133. package/src/talkpilot/results/results.getter.ts +39 -39
  134. package/src/talkpilot/results/results.schema.ts +25 -25
  135. package/src/talkpilot/results/results.types.ts +34 -34
  136. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  137. package/src/talkpilot/retry_analyze/index.ts +2 -2
  138. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  139. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  140. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  141. package/src/talkpilot/sessions/index.ts +2 -2
  142. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  143. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  144. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  145. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  146. package/src/talkpilot/subscriptions/index.ts +3 -3
  147. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  148. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  149. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  150. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  151. package/src/talkpilot/utils/query.utils.ts +21 -21
  152. package/src/test-utils/db-utils.ts +26 -26
  153. package/src/test-utils/factories/index.ts +16 -16
  154. package/src/test-utils/factories/municipal/cities.ts +16 -16
  155. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  156. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  157. package/src/test-utils/factories/municipal/streets.ts +22 -22
  158. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  159. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  160. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  161. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  162. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  163. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  164. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  165. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  166. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  167. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  168. package/src/test-utils/factories/websitalk/scans.ts +24 -24
  169. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  170. package/src/utils/date.utils.ts +126 -126
  171. package/src/utils/shared.types.ts +4 -4
  172. package/src/utils/validation.ts +23 -23
  173. package/src/websitalk/index.ts +16 -16
  174. package/src/websitalk/mongodb-client.ts +61 -61
  175. package/src/websitalk/scans/__tests__/scans.spec.ts +313 -313
  176. package/src/websitalk/scans/index.ts +4 -4
  177. package/src/websitalk/scans/scans.constants.ts +15 -15
  178. package/src/websitalk/scans/scans.getters.ts +160 -160
  179. package/src/websitalk/scans/scans.types.ts +45 -45
  180. package/src/websitalk/scans/scans.utils.ts +5 -5
  181. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  182. package/src/websitalk/websiteUrls/index.ts +2 -2
  183. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  184. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  185. package/tsconfig.json +23 -23
  186. package/.claude/settings.local.json +0 -13
  187. package/dist/talkpilot/leads/leads.setter.d.ts +0 -4
  188. package/dist/talkpilot/leads/leads.setter.d.ts.map +0 -1
  189. package/dist/talkpilot/leads/leads.setter.js +0 -16
  190. package/dist/talkpilot/leads/leads.setter.js.map +0 -1
@@ -1,35 +1,32 @@
1
- /** Customer role within a conference call. */
2
- export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
-
4
- /** Supervisor role within a conference call. */
5
- export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
-
7
- /** Live call — «בשיחה». Excludes Twilio `busy` (line busy / «תפוס»). */
8
- export const IN_CALL_STATUSES = ["in-progress", "answered"] as const;
9
-
10
- /** Terminal Twilio call statuses — no further status callbacks expected. */
11
- export const FINAL_STATUSES = [
12
- "no-answer",
13
- "completed",
14
- "busy",
15
- "failed",
16
- "canceled",
17
- ] as const;
18
-
19
- /** Hours in a single day. */
20
- export const HOURS_PER_DAY = 24;
21
-
22
- /** Max execution time (ms) for calls statistics aggregations. */
23
- export const STATS_MAX_TIME_MS = 30_000;
24
-
25
- /**
26
- * When the client calls bar chart should group by week or month instead of day:
27
- * > MONTH threshold -> one bar per month
28
- * > WEEK threshold -> one bar per week
29
- * otherwise -> one bar per day
30
- */
31
- export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
32
- export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
33
-
34
- export const TOOL_EXECUTIONS_DEFAULT_SKIP = 0;
35
- export const TOOL_EXECUTIONS_DEFAULT_LIMIT = 50;
1
+ /** Customer role within a conference call. */
2
+ export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
+
4
+ /** Supervisor role within a conference call. */
5
+ export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
+
7
+ /** Live call — «בשיחה». Excludes Twilio `busy` (line busy / «תפוס»). */
8
+ export const IN_CALL_STATUSES = ["in-progress", "answered"] as const;
9
+
10
+ /** Terminal Twilio call statuses — no further status callbacks expected. */
11
+ export const FINAL_STATUSES = [
12
+ "no-answer",
13
+ "completed",
14
+ "busy",
15
+ "failed",
16
+ "canceled",
17
+ ] as const;
18
+
19
+ /** Hours in a single day. */
20
+ export const HOURS_PER_DAY = 24;
21
+
22
+ /** Max execution time (ms) for calls statistics aggregations. */
23
+ export const STATS_MAX_TIME_MS = 30_000;
24
+
25
+ /**
26
+ * When the client calls bar chart should group by week or month instead of day:
27
+ * > MONTH threshold -> one bar per month
28
+ * > WEEK threshold -> one bar per week
29
+ * otherwise -> one bar per day
30
+ */
31
+ export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
32
+ export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
@@ -1,277 +1,258 @@
1
- import {
2
- Call,
3
- CallDoc,
4
- CallQueryOptions,
5
- CallUpdateParams,
6
- getDb,
7
- } from "../index";
8
- import type { CountOpts, DateRange, ToolExecution, CallStatus } from "./calls.types";
9
- import {
10
- TOOL_EXECUTIONS_DEFAULT_LIMIT,
11
- TOOL_EXECUTIONS_DEFAULT_SKIP,
12
- } from "./calls.constants";
13
- import { Filter, ObjectId } from "mongodb";
14
- import * as process from "node:process";
15
- import { applyQueryOptions } from "../utils/query.utils";
16
- import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
17
-
18
- export const getCallsCollection = () => {
19
- return getDb().collection<Call>("calls");
20
- };
21
-
22
- export const getCallByCallSid = (callSid: string) => {
23
- return getCallsCollection().findOne({ callSid });
24
- };
25
-
26
- export const getCallsByPhoneNumber = (phoneNumber: string) => {
27
- return getCallsCollection()
28
- .find({ customerPhoneNumber: phoneNumber })
29
- .toArray();
30
- };
31
-
32
- export const getCallsByClient = (clientId: string) => {
33
- return getCallsCollection().find({ clientId }).toArray();
34
- };
35
-
36
- export const getCallsByFlow = (flowId: ObjectId) => {
37
- return getCallsCollection().find({ flowId }).toArray();
38
- };
39
-
40
- export const createCallDoc = (
41
- call: Omit<Call, "createdAt" | "updatedAt" | "env">,
42
- ) => {
43
- return getCallsCollection().insertOne({
44
- ...call,
45
- createdAt: new Date(),
46
- updatedAt: new Date(),
47
- env: process.env.ENV ?? "unknown",
48
- });
49
- };
50
-
51
- export const updateCallByCallSid = async (
52
- callSid: string,
53
- updates: CallUpdateParams,
54
- ): Promise<CallDoc | null> => {
55
- return await getCallsCollection().findOneAndUpdate(
56
- { callSid: callSid },
57
- {
58
- $set: {
59
- ...updates,
60
- updatedAt: new Date(),
61
- },
62
- },
63
- { returnDocument: "after" },
64
- );
65
- };
66
-
67
- export const getToolExecutionsByCallSid = async (
68
- callSid: string,
69
- opts?: Pick<CallQueryOptions, "skip" | "limit"> & { clientId?: string },
70
- ): Promise<ToolExecution[]> => {
71
- const skip = Math.max(0, opts?.skip ?? TOOL_EXECUTIONS_DEFAULT_SKIP);
72
- const limit = Math.max(1, opts?.limit ?? TOOL_EXECUTIONS_DEFAULT_LIMIT);
73
- const filter: Filter<Call> = { callSid };
74
- if (opts?.clientId != null) filter.clientId = opts.clientId;
75
- const call = await getCallsCollection().findOne(
76
- filter,
77
- { projection: { toolExecutions: { $slice: [skip, limit] } } },
78
- );
79
- return call?.toolExecutions ?? [];
80
- };
81
-
82
- export const updateCallStatusByCallSid = async (
83
- callSid: string,
84
- status: CallStatus,
85
- ): Promise<CallDoc | null> =>
86
- getCallsCollection().findOneAndUpdate(
87
- { callSid },
88
- { $set: { status, updatedAt: new Date() } },
89
- { returnDocument: "after" },
90
- );
91
-
92
- export const pushToolExecution = async (
93
- callSid: string,
94
- execution: ToolExecution,
95
- ): Promise<void> => {
96
- await getCallsCollection().updateOne(
97
- { callSid },
98
- { $push: { toolExecutions: execution } },
99
- );
100
- };
101
-
102
- // get calls by client and date range
103
- //client here is the user id
104
- export const getCallsByClientAndDateRange = (
105
- clientId: string,
106
- startDate: Date,
107
- endDate: Date,
108
- ) => {
109
- return getCallsCollection()
110
- .find({
111
- clientId,
112
- createdAt: {
113
- $gte: startDate,
114
- $lte: endDate,
115
- },
116
- })
117
- .toArray();
118
- };
119
-
120
- export const findCallsByQuery = async (
121
- query: Filter<Call>,
122
- options?: CallQueryOptions,
123
- ): Promise<CallDoc[]> => {
124
- const cursor = getCallsCollection().find(query);
125
- return await applyQueryOptions(cursor, options).toArray();
126
- };
127
-
128
- export const countCalls = async (query: Filter<Call>): Promise<number> => {
129
- return getCallsCollection().countDocuments(query);
130
- };
131
-
132
- export async function countCallsByPhoneInRange(
133
- customerPhoneNumber: string,
134
- opts: CountOpts = {},
135
- range: DateRange = {},
136
- ): Promise<number> {
137
- const filter: Partial<Call> & { customerPhoneNumber: string } = {
138
- customerPhoneNumber,
139
- };
140
-
141
- if (opts.isOutgoingCall !== undefined) {
142
- filter.isOutgoingCall = opts.isOutgoingCall;
143
- }
144
- if (opts.isIncomingCall !== undefined) {
145
- filter.isIncomingCall = opts.isIncomingCall;
146
- }
147
-
148
- if (range.since || range.until) {
149
- (filter as Filter<Call>).createdAt = {
150
- ...(range.since ? { $gte: range.since } : {}),
151
- ...(range.until ? { $lt: range.until } : {}),
152
- };
153
- }
154
-
155
- return getCallsCollection().countDocuments(filter as Filter<Call>);
156
- }
157
-
158
- export const range = {
159
- between: (since: Date, until: Date): DateRange => ({ since, until }),
160
- todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
161
- yesterday: (): DateRange => {
162
- const s = startOfDay(addDays(new Date(), -1));
163
- const e = addDays(s, 1);
164
- return { since: s, until: e };
165
- },
166
- todayFull: (): DateRange => {
167
- const s = startOfDay();
168
- const e = addDays(s, 1);
169
- return { since: s, until: e };
170
- },
171
- startOfDayToNow: (d: Date): DateRange => ({
172
- since: startOfDay(d),
173
- until: new Date(),
174
- }),
175
- };
176
-
177
- export function startOfDay(d: Date = new Date()): Date {
178
- const x = new Date(d);
179
- x.setUTCHours(0, 0, 0, 0);
180
- return x;
181
- }
182
-
183
- export function addDays(d: Date, days: number): Date {
184
- const x = new Date(d);
185
- x.setDate(x.getDate() + days);
186
- return x;
187
- }
188
-
189
- /**
190
- * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
191
- * completed = agentHungUp=true or status='completed'.
192
- */
193
- export async function getCallsStatsForDateRange(
194
- clientId: string,
195
- startStr: string,
196
- endStr: string,
197
- timezone: string,
198
- ): Promise<{ count: number; totalLen: number; completed: number }> {
199
- const coll = getCallsCollection();
200
- const out = await coll
201
- .aggregate<{
202
- _id: null;
203
- count: number;
204
- totalLen: number;
205
- completed: number;
206
- }>([
207
- // 1. Restrict to the given client
208
- { $match: { clientId } },
209
- // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
210
- {
211
- $addFields: {
212
- dateLocal: {
213
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
214
- },
215
- isCompleted: {
216
- $or: [
217
- { $eq: ["$agentHungUp", true] },
218
- { $eq: ["$status", "completed"] },
219
- ],
220
- },
221
- },
222
- },
223
- // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
224
- { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
225
- // 4. Single group: count, totalLen, completed
226
- {
227
- $group: {
228
- _id: null,
229
- count: { $sum: 1 },
230
- totalLen: { $sum: "$callLength" },
231
- completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
232
- },
233
- },
234
- ])
235
- .next();
236
- return {
237
- count: out?.count ?? 0,
238
- totalLen: out?.totalLen ?? 0,
239
- completed: out?.completed ?? 0,
240
- };
241
- }
242
-
243
- /**
244
- * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
245
- */
246
- export async function getCallsHourlyAggregation(
247
- clientId: string,
248
- dateStr: string,
249
- timezone: string,
250
- ): Promise<DashboardHeatmapMetric[]> {
251
- const coll = getCallsCollection();
252
- const rows = await coll
253
- .aggregate<{ _id: number; calls: number }>([
254
- // 1. Restrict to the given client
255
- { $match: { clientId } },
256
- {
257
- $addFields: {
258
- dateLocal: {
259
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
260
- },
261
- hour: { $hour: { date: "$createdAt", timezone } },
262
- },
263
- },
264
- // 3. Keep only the requested date
265
- { $match: { dateLocal: dateStr } },
266
- // 4. Group by hour, sum calls per hour
267
- { $group: { _id: "$hour", calls: { $sum: 1 } } },
268
- // 5. Order by hour ascending (0..23)
269
- { $sort: { _id: 1 } },
270
- ])
271
- .toArray();
272
-
273
- return rows.map((r: any) => ({
274
- hour: r._id,
275
- calls: r.calls,
276
- }));
277
- }
1
+ import {
2
+ Call,
3
+ CallDoc,
4
+ CallQueryOptions,
5
+ CallUpdateParams,
6
+ getDb,
7
+ } from "../index";
8
+ import type { CountOpts, DateRange, ToolExecution, CallStatus } from "./calls.types";
9
+ import { Filter, ObjectId } from "mongodb";
10
+ import * as process from "node:process";
11
+ import { applyQueryOptions } from "../utils/query.utils";
12
+ import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
13
+
14
+ export const getCallsCollection = () => {
15
+ return getDb().collection<Call>("calls");
16
+ };
17
+
18
+ export const getCallByCallSid = (callSid: string) => {
19
+ return getCallsCollection().findOne({ callSid });
20
+ };
21
+
22
+ export const getCallsByPhoneNumber = (phoneNumber: string) => {
23
+ return getCallsCollection()
24
+ .find({ customerPhoneNumber: phoneNumber })
25
+ .toArray();
26
+ };
27
+
28
+ export const getCallsByClient = (clientId: string) => {
29
+ return getCallsCollection().find({ clientId }).toArray();
30
+ };
31
+
32
+ export const getCallsByFlow = (flowId: ObjectId) => {
33
+ return getCallsCollection().find({ flowId }).toArray();
34
+ };
35
+
36
+ export const createCallDoc = (
37
+ call: Omit<Call, "createdAt" | "updatedAt" | "env">,
38
+ ) => {
39
+ return getCallsCollection().insertOne({
40
+ ...call,
41
+ createdAt: new Date(),
42
+ updatedAt: new Date(),
43
+ env: process.env.ENV ?? "unknown",
44
+ });
45
+ };
46
+
47
+ export const updateCallByCallSid = async (
48
+ callSid: string,
49
+ updates: CallUpdateParams,
50
+ ): Promise<CallDoc | null> => {
51
+ return await getCallsCollection().findOneAndUpdate(
52
+ { callSid: callSid },
53
+ {
54
+ $set: {
55
+ ...updates,
56
+ updatedAt: new Date(),
57
+ },
58
+ },
59
+ { returnDocument: "after" },
60
+ );
61
+ };
62
+
63
+ export const updateCallStatusByCallSid = async (
64
+ callSid: string,
65
+ status: CallStatus,
66
+ ): Promise<CallDoc | null> =>
67
+ getCallsCollection().findOneAndUpdate(
68
+ { callSid },
69
+ { $set: { status, updatedAt: new Date() } },
70
+ { returnDocument: "after" },
71
+ );
72
+
73
+ export const pushToolExecution = async (
74
+ callSid: string,
75
+ execution: ToolExecution,
76
+ ): Promise<void> => {
77
+ await getCallsCollection().updateOne(
78
+ { callSid },
79
+ { $push: { toolExecutions: execution } },
80
+ );
81
+ };
82
+
83
+ // get calls by client and date range
84
+ //client here is the user id
85
+ export const getCallsByClientAndDateRange = (
86
+ clientId: string,
87
+ startDate: Date,
88
+ endDate: Date,
89
+ ) => {
90
+ return getCallsCollection()
91
+ .find({
92
+ clientId,
93
+ createdAt: {
94
+ $gte: startDate,
95
+ $lte: endDate,
96
+ },
97
+ })
98
+ .toArray();
99
+ };
100
+
101
+ export const findCallsByQuery = async (
102
+ query: Filter<Call>,
103
+ options?: CallQueryOptions,
104
+ ): Promise<CallDoc[]> => {
105
+ const cursor = getCallsCollection().find(query);
106
+ return await applyQueryOptions(cursor, options).toArray();
107
+ };
108
+
109
+ export const countCalls = async (query: Filter<Call>): Promise<number> => {
110
+ return getCallsCollection().countDocuments(query);
111
+ };
112
+
113
+ export async function countCallsByPhoneInRange(
114
+ customerPhoneNumber: string,
115
+ opts: CountOpts = {},
116
+ range: DateRange = {},
117
+ ): Promise<number> {
118
+ const filter: Partial<Call> & { customerPhoneNumber: string } = {
119
+ customerPhoneNumber,
120
+ };
121
+
122
+ if (opts.isOutgoingCall !== undefined) {
123
+ filter.isOutgoingCall = opts.isOutgoingCall;
124
+ }
125
+ if (opts.isIncomingCall !== undefined) {
126
+ filter.isIncomingCall = opts.isIncomingCall;
127
+ }
128
+
129
+ if (range.since || range.until) {
130
+ (filter as Filter<Call>).createdAt = {
131
+ ...(range.since ? { $gte: range.since } : {}),
132
+ ...(range.until ? { $lt: range.until } : {}),
133
+ };
134
+ }
135
+
136
+ return getCallsCollection().countDocuments(filter as Filter<Call>);
137
+ }
138
+
139
+ export const range = {
140
+ between: (since: Date, until: Date): DateRange => ({ since, until }),
141
+ todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
142
+ yesterday: (): DateRange => {
143
+ const s = startOfDay(addDays(new Date(), -1));
144
+ const e = addDays(s, 1);
145
+ return { since: s, until: e };
146
+ },
147
+ todayFull: (): DateRange => {
148
+ const s = startOfDay();
149
+ const e = addDays(s, 1);
150
+ return { since: s, until: e };
151
+ },
152
+ startOfDayToNow: (d: Date): DateRange => ({
153
+ since: startOfDay(d),
154
+ until: new Date(),
155
+ }),
156
+ };
157
+
158
+ export function startOfDay(d: Date = new Date()): Date {
159
+ const x = new Date(d);
160
+ x.setUTCHours(0, 0, 0, 0);
161
+ return x;
162
+ }
163
+
164
+ export function addDays(d: Date, days: number): Date {
165
+ const x = new Date(d);
166
+ x.setDate(x.getDate() + days);
167
+ return x;
168
+ }
169
+
170
+ /**
171
+ * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
172
+ * completed = agentHungUp=true or status='completed'.
173
+ */
174
+ export async function getCallsStatsForDateRange(
175
+ clientId: string,
176
+ startStr: string,
177
+ endStr: string,
178
+ timezone: string,
179
+ ): Promise<{ count: number; totalLen: number; completed: number }> {
180
+ const coll = getCallsCollection();
181
+ const out = await coll
182
+ .aggregate<{
183
+ _id: null;
184
+ count: number;
185
+ totalLen: number;
186
+ completed: number;
187
+ }>([
188
+ // 1. Restrict to the given client
189
+ { $match: { clientId } },
190
+ // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
191
+ {
192
+ $addFields: {
193
+ dateLocal: {
194
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
195
+ },
196
+ isCompleted: {
197
+ $or: [
198
+ { $eq: ["$agentHungUp", true] },
199
+ { $eq: ["$status", "completed"] },
200
+ ],
201
+ },
202
+ },
203
+ },
204
+ // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
205
+ { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
206
+ // 4. Single group: count, totalLen, completed
207
+ {
208
+ $group: {
209
+ _id: null,
210
+ count: { $sum: 1 },
211
+ totalLen: { $sum: "$callLength" },
212
+ completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
213
+ },
214
+ },
215
+ ])
216
+ .next();
217
+ return {
218
+ count: out?.count ?? 0,
219
+ totalLen: out?.totalLen ?? 0,
220
+ completed: out?.completed ?? 0,
221
+ };
222
+ }
223
+
224
+ /**
225
+ * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
226
+ */
227
+ export async function getCallsHourlyAggregation(
228
+ clientId: string,
229
+ dateStr: string,
230
+ timezone: string,
231
+ ): Promise<DashboardHeatmapMetric[]> {
232
+ const coll = getCallsCollection();
233
+ const rows = await coll
234
+ .aggregate<{ _id: number; calls: number }>([
235
+ // 1. Restrict to the given client
236
+ { $match: { clientId } },
237
+ {
238
+ $addFields: {
239
+ dateLocal: {
240
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
241
+ },
242
+ hour: { $hour: { date: "$createdAt", timezone } },
243
+ },
244
+ },
245
+ // 3. Keep only the requested date
246
+ { $match: { dateLocal: dateStr } },
247
+ // 4. Group by hour, sum calls per hour
248
+ { $group: { _id: "$hour", calls: { $sum: 1 } } },
249
+ // 5. Order by hour ascending (0..23)
250
+ { $sort: { _id: 1 } },
251
+ ])
252
+ .toArray();
253
+
254
+ return rows.map((r: any) => ({
255
+ hour: r._id,
256
+ calls: r.calls,
257
+ }));
258
+ }