@talkpilot/core-db 1.3.20 → 1.3.21
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/.claude/settings.local.json +13 -0
- package/.cursor/rules/development.mdc +65 -65
- package/DEVELOPMENT.md +141 -141
- package/README.md +500 -480
- package/dist/talkpilot/calls/calls.constants.d.ts +2 -0
- package/dist/talkpilot/calls/calls.constants.d.ts.map +1 -1
- package/dist/talkpilot/calls/calls.constants.js +3 -1
- package/dist/talkpilot/calls/calls.constants.js.map +1 -1
- package/dist/talkpilot/calls/calls.getters.d.ts +3 -0
- package/dist/talkpilot/calls/calls.getters.d.ts.map +1 -1
- package/dist/talkpilot/calls/calls.getters.js +12 -1
- package/dist/talkpilot/calls/calls.getters.js.map +1 -1
- package/dist/talkpilot/calls/calls.types.d.ts +9 -0
- package/dist/talkpilot/calls/calls.types.d.ts.map +1 -1
- package/dist/talkpilot/leads/leads.setter.d.ts +4 -0
- package/dist/talkpilot/leads/leads.setter.d.ts.map +1 -0
- package/dist/talkpilot/leads/leads.setter.js +16 -0
- package/dist/talkpilot/leads/leads.setter.js.map +1 -0
- package/jest.config.js +20 -20
- package/package.json +46 -46
- package/src/__tests__/setup.ts +20 -20
- package/src/connection.ts +54 -54
- package/src/index.ts +27 -27
- package/src/municipal/__tests__/validation.spec.ts +62 -62
- package/src/municipal/cities/cities.getters.ts +50 -50
- package/src/municipal/cities/cities.types.ts +11 -11
- package/src/municipal/cities/index.ts +2 -2
- package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +282 -282
- package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +72 -72
- package/src/municipal/departmentsSubjects/index.ts +9 -9
- package/src/municipal/index.ts +22 -22
- package/src/municipal/mongodb-client.ts +61 -61
- package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
- package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
- package/src/municipal/muniIssues/index.ts +17 -17
- package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
- package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
- package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
- package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
- package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
- package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
- package/src/municipal/streets/index.ts +2 -2
- package/src/municipal/streets/streets.getters.ts +125 -125
- package/src/municipal/streets/streets.types.ts +18 -18
- package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
- package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
- package/src/municipal/systemInstructions/index.ts +7 -7
- package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
- package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
- package/src/municipal/systemInstructions/instructions.types.ts +30 -30
- package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
- package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
- package/src/municipal/tickets/index.ts +9 -9
- package/src/municipal/tickets/tickets.constants.ts +8 -8
- package/src/municipal/tickets/tickets.getters.ts +121 -121
- package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
- package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
- package/src/municipal/tickets/tickets.types.ts +54 -54
- package/src/municipal/utils/types.ts +11 -11
- package/src/talkpilot/__tests__/db.spec.ts +38 -38
- package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
- package/src/talkpilot/__tests__/validation.spec.ts +68 -68
- package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
- package/src/talkpilot/agents/agents.getters.ts +34 -34
- package/src/talkpilot/agents/agents.types.ts +14 -14
- package/src/talkpilot/agents/index.ts +2 -2
- package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
- package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
- package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
- package/src/talkpilot/backgroundToolResults/index.ts +2 -2
- package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
- package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
- package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -283
- package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
- package/src/talkpilot/calls/calls.constants.ts +35 -32
- package/src/talkpilot/calls/calls.getters.ts +277 -258
- package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
- package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
- package/src/talkpilot/calls/calls.types.ts +141 -130
- package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
- package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
- package/src/talkpilot/calls/index.ts +6 -6
- package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
- package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
- package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
- package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
- package/src/talkpilot/clients/clients.getters.ts +16 -16
- package/src/talkpilot/clients/clients.types.ts +14 -14
- package/src/talkpilot/clients/index.ts +2 -2
- package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +105 -105
- package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +186 -186
- package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +79 -79
- package/src/talkpilot/clientsConfig/clientsConfig.types.ts +127 -127
- package/src/talkpilot/clientsConfig/index.ts +2 -2
- package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
- package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
- package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
- package/src/talkpilot/contextNotes/index.ts +2 -2
- package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +99 -99
- package/src/talkpilot/flows/flows.getter.ts +14 -14
- package/src/talkpilot/flows/flows.schema.ts +155 -155
- package/src/talkpilot/flows/flows.types.ts +189 -189
- package/src/talkpilot/flows/index.ts +2 -2
- package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
- package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
- package/src/talkpilot/groups/groups.getters.ts +30 -30
- package/src/talkpilot/groups/groups.types.ts +29 -29
- package/src/talkpilot/groups/index.ts +3 -3
- package/src/talkpilot/groups/phone.utils.ts +46 -46
- package/src/talkpilot/index.ts +31 -31
- package/src/talkpilot/leads/index.ts +2 -2
- package/src/talkpilot/leads/leads.getter.ts +6 -6
- package/src/talkpilot/leads/leads.schema.ts +33 -33
- package/src/talkpilot/leads/leads.types.ts +20 -20
- package/src/talkpilot/mongodb-client.ts +78 -78
- package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +252 -252
- package/src/talkpilot/phone_numbers/index.ts +2 -2
- package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +171 -171
- package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
- package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
- package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
- package/src/talkpilot/plans/index.ts +2 -2
- package/src/talkpilot/plans/plans.getters.ts +132 -132
- package/src/talkpilot/plans/plans.types.ts +89 -89
- package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
- package/src/talkpilot/products/index.ts +2 -2
- package/src/talkpilot/products/products.getters.ts +12 -12
- package/src/talkpilot/products/products.types.ts +9 -9
- package/src/talkpilot/results/index.ts +7 -7
- package/src/talkpilot/results/results.getter.ts +39 -39
- package/src/talkpilot/results/results.schema.ts +25 -25
- package/src/talkpilot/results/results.types.ts +34 -34
- package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
- package/src/talkpilot/retry_analyze/index.ts +2 -2
- package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
- package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
- package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
- package/src/talkpilot/sessions/index.ts +2 -2
- package/src/talkpilot/sessions/sessions.getter.ts +92 -92
- package/src/talkpilot/sessions/sessions.schema.ts +34 -34
- package/src/talkpilot/sessions/sessions.types.ts +30 -30
- package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
- package/src/talkpilot/subscriptions/index.ts +3 -3
- package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
- package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
- package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
- package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
- package/src/talkpilot/utils/query.utils.ts +21 -21
- package/src/test-utils/db-utils.ts +26 -26
- package/src/test-utils/factories/index.ts +16 -16
- package/src/test-utils/factories/municipal/cities.ts +16 -16
- package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
- package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
- package/src/test-utils/factories/municipal/streets.ts +22 -22
- package/src/test-utils/factories/municipal/tickets.ts +39 -39
- package/src/test-utils/factories/talkpilot/agents.ts +19 -19
- package/src/test-utils/factories/talkpilot/calls.ts +37 -37
- package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
- package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
- package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
- package/src/test-utils/factories/talkpilot/flows.ts +33 -33
- package/src/test-utils/factories/talkpilot/groups.ts +33 -33
- package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
- package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
- package/src/test-utils/factories/websitalk/scans.ts +24 -24
- package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
- package/src/utils/date.utils.ts +126 -126
- package/src/utils/shared.types.ts +4 -4
- package/src/utils/validation.ts +23 -23
- package/src/websitalk/index.ts +16 -16
- package/src/websitalk/mongodb-client.ts +61 -61
- package/src/websitalk/scans/__tests__/scans.spec.ts +313 -313
- package/src/websitalk/scans/index.ts +4 -4
- package/src/websitalk/scans/scans.constants.ts +15 -15
- package/src/websitalk/scans/scans.getters.ts +160 -160
- package/src/websitalk/scans/scans.types.ts +45 -45
- package/src/websitalk/scans/scans.utils.ts +5 -5
- package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
- package/src/websitalk/websiteUrls/index.ts +2 -2
- package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
- package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
- package/tsconfig.json +23 -23
- package/dist/talkpilot/flows/flows.setter.d.ts +0 -13
- package/dist/talkpilot/flows/flows.setter.d.ts.map +0 -1
- package/dist/talkpilot/flows/flows.setter.js +0 -90
- package/dist/talkpilot/flows/flows.setter.js.map +0 -1
- package/dist/websitalk/websitalk.setup.d.ts +0 -3
- package/dist/websitalk/websitalk.setup.d.ts.map +0 -1
- package/dist/websitalk/websitalk.setup.js +0 -34
- package/dist/websitalk/websitalk.setup.js.map +0 -1
- package/dist/websitalk/websiteUrls/websiteUrls.constants.d.ts +0 -2
- package/dist/websitalk/websiteUrls/websiteUrls.constants.d.ts.map +0 -1
- package/dist/websitalk/websiteUrls/websiteUrls.constants.js +0 -5
- package/dist/websitalk/websiteUrls/websiteUrls.constants.js.map +0 -1
- package/dist/websitalk/websiteUrls/websiteUrls.context.d.ts +0 -11
- package/dist/websitalk/websiteUrls/websiteUrls.context.d.ts.map +0 -1
- package/dist/websitalk/websiteUrls/websiteUrls.context.js +0 -35
- package/dist/websitalk/websiteUrls/websiteUrls.context.js.map +0 -1
- package/dist/websitalk/websiteUrls/websiteUrls.setters.d.ts +0 -7
- package/dist/websitalk/websiteUrls/websiteUrls.setters.d.ts.map +0 -1
- package/dist/websitalk/websiteUrls/websiteUrls.setters.js +0 -29
- package/dist/websitalk/websiteUrls/websiteUrls.setters.js.map +0 -1
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/** Customer role within a conference call. */
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export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
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/** Live call — «בשיחה». Excludes Twilio `busy` (line busy / «תפוס»). */
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1
|
+
import {
|
|
2
|
+
Call,
|
|
3
|
+
CallDoc,
|
|
4
|
+
CallQueryOptions,
|
|
5
|
+
CallUpdateParams,
|
|
6
|
+
getDb,
|
|
7
|
+
} from "../index";
|
|
8
|
+
import type { CountOpts, DateRange, ToolExecution, CallStatus } from "./calls.types";
|
|
9
|
+
import {
|
|
10
|
+
TOOL_EXECUTIONS_DEFAULT_LIMIT,
|
|
11
|
+
TOOL_EXECUTIONS_DEFAULT_SKIP,
|
|
12
|
+
} from "./calls.constants";
|
|
13
|
+
import { Filter, ObjectId } from "mongodb";
|
|
14
|
+
import * as process from "node:process";
|
|
15
|
+
import { applyQueryOptions } from "../utils/query.utils";
|
|
16
|
+
import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
|
|
17
|
+
|
|
18
|
+
export const getCallsCollection = () => {
|
|
19
|
+
return getDb().collection<Call>("calls");
|
|
20
|
+
};
|
|
21
|
+
|
|
22
|
+
export const getCallByCallSid = (callSid: string) => {
|
|
23
|
+
return getCallsCollection().findOne({ callSid });
|
|
24
|
+
};
|
|
25
|
+
|
|
26
|
+
export const getCallsByPhoneNumber = (phoneNumber: string) => {
|
|
27
|
+
return getCallsCollection()
|
|
28
|
+
.find({ customerPhoneNumber: phoneNumber })
|
|
29
|
+
.toArray();
|
|
30
|
+
};
|
|
31
|
+
|
|
32
|
+
export const getCallsByClient = (clientId: string) => {
|
|
33
|
+
return getCallsCollection().find({ clientId }).toArray();
|
|
34
|
+
};
|
|
35
|
+
|
|
36
|
+
export const getCallsByFlow = (flowId: ObjectId) => {
|
|
37
|
+
return getCallsCollection().find({ flowId }).toArray();
|
|
38
|
+
};
|
|
39
|
+
|
|
40
|
+
export const createCallDoc = (
|
|
41
|
+
call: Omit<Call, "createdAt" | "updatedAt" | "env">,
|
|
42
|
+
) => {
|
|
43
|
+
return getCallsCollection().insertOne({
|
|
44
|
+
...call,
|
|
45
|
+
createdAt: new Date(),
|
|
46
|
+
updatedAt: new Date(),
|
|
47
|
+
env: process.env.ENV ?? "unknown",
|
|
48
|
+
});
|
|
49
|
+
};
|
|
50
|
+
|
|
51
|
+
export const updateCallByCallSid = async (
|
|
52
|
+
callSid: string,
|
|
53
|
+
updates: CallUpdateParams,
|
|
54
|
+
): Promise<CallDoc | null> => {
|
|
55
|
+
return await getCallsCollection().findOneAndUpdate(
|
|
56
|
+
{ callSid: callSid },
|
|
57
|
+
{
|
|
58
|
+
$set: {
|
|
59
|
+
...updates,
|
|
60
|
+
updatedAt: new Date(),
|
|
61
|
+
},
|
|
62
|
+
},
|
|
63
|
+
{ returnDocument: "after" },
|
|
64
|
+
);
|
|
65
|
+
};
|
|
66
|
+
|
|
67
|
+
export const getToolExecutionsByCallSid = async (
|
|
68
|
+
callSid: string,
|
|
69
|
+
opts?: Pick<CallQueryOptions, "skip" | "limit"> & { clientId?: string },
|
|
70
|
+
): Promise<ToolExecution[]> => {
|
|
71
|
+
const skip = Math.max(0, opts?.skip ?? TOOL_EXECUTIONS_DEFAULT_SKIP);
|
|
72
|
+
const limit = Math.max(1, opts?.limit ?? TOOL_EXECUTIONS_DEFAULT_LIMIT);
|
|
73
|
+
const filter: Filter<Call> = { callSid };
|
|
74
|
+
if (opts?.clientId != null) filter.clientId = opts.clientId;
|
|
75
|
+
const call = await getCallsCollection().findOne(
|
|
76
|
+
filter,
|
|
77
|
+
{ projection: { toolExecutions: { $slice: [skip, limit] } } },
|
|
78
|
+
);
|
|
79
|
+
return call?.toolExecutions ?? [];
|
|
80
|
+
};
|
|
81
|
+
|
|
82
|
+
export const updateCallStatusByCallSid = async (
|
|
83
|
+
callSid: string,
|
|
84
|
+
status: CallStatus,
|
|
85
|
+
): Promise<CallDoc | null> =>
|
|
86
|
+
getCallsCollection().findOneAndUpdate(
|
|
87
|
+
{ callSid },
|
|
88
|
+
{ $set: { status, updatedAt: new Date() } },
|
|
89
|
+
{ returnDocument: "after" },
|
|
90
|
+
);
|
|
91
|
+
|
|
92
|
+
export const pushToolExecution = async (
|
|
93
|
+
callSid: string,
|
|
94
|
+
execution: ToolExecution,
|
|
95
|
+
): Promise<void> => {
|
|
96
|
+
await getCallsCollection().updateOne(
|
|
97
|
+
{ callSid },
|
|
98
|
+
{ $push: { toolExecutions: execution } },
|
|
99
|
+
);
|
|
100
|
+
};
|
|
101
|
+
|
|
102
|
+
// get calls by client and date range
|
|
103
|
+
//client here is the user id
|
|
104
|
+
export const getCallsByClientAndDateRange = (
|
|
105
|
+
clientId: string,
|
|
106
|
+
startDate: Date,
|
|
107
|
+
endDate: Date,
|
|
108
|
+
) => {
|
|
109
|
+
return getCallsCollection()
|
|
110
|
+
.find({
|
|
111
|
+
clientId,
|
|
112
|
+
createdAt: {
|
|
113
|
+
$gte: startDate,
|
|
114
|
+
$lte: endDate,
|
|
115
|
+
},
|
|
116
|
+
})
|
|
117
|
+
.toArray();
|
|
118
|
+
};
|
|
119
|
+
|
|
120
|
+
export const findCallsByQuery = async (
|
|
121
|
+
query: Filter<Call>,
|
|
122
|
+
options?: CallQueryOptions,
|
|
123
|
+
): Promise<CallDoc[]> => {
|
|
124
|
+
const cursor = getCallsCollection().find(query);
|
|
125
|
+
return await applyQueryOptions(cursor, options).toArray();
|
|
126
|
+
};
|
|
127
|
+
|
|
128
|
+
export const countCalls = async (query: Filter<Call>): Promise<number> => {
|
|
129
|
+
return getCallsCollection().countDocuments(query);
|
|
130
|
+
};
|
|
131
|
+
|
|
132
|
+
export async function countCallsByPhoneInRange(
|
|
133
|
+
customerPhoneNumber: string,
|
|
134
|
+
opts: CountOpts = {},
|
|
135
|
+
range: DateRange = {},
|
|
136
|
+
): Promise<number> {
|
|
137
|
+
const filter: Partial<Call> & { customerPhoneNumber: string } = {
|
|
138
|
+
customerPhoneNumber,
|
|
139
|
+
};
|
|
140
|
+
|
|
141
|
+
if (opts.isOutgoingCall !== undefined) {
|
|
142
|
+
filter.isOutgoingCall = opts.isOutgoingCall;
|
|
143
|
+
}
|
|
144
|
+
if (opts.isIncomingCall !== undefined) {
|
|
145
|
+
filter.isIncomingCall = opts.isIncomingCall;
|
|
146
|
+
}
|
|
147
|
+
|
|
148
|
+
if (range.since || range.until) {
|
|
149
|
+
(filter as Filter<Call>).createdAt = {
|
|
150
|
+
...(range.since ? { $gte: range.since } : {}),
|
|
151
|
+
...(range.until ? { $lt: range.until } : {}),
|
|
152
|
+
};
|
|
153
|
+
}
|
|
154
|
+
|
|
155
|
+
return getCallsCollection().countDocuments(filter as Filter<Call>);
|
|
156
|
+
}
|
|
157
|
+
|
|
158
|
+
export const range = {
|
|
159
|
+
between: (since: Date, until: Date): DateRange => ({ since, until }),
|
|
160
|
+
todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
|
|
161
|
+
yesterday: (): DateRange => {
|
|
162
|
+
const s = startOfDay(addDays(new Date(), -1));
|
|
163
|
+
const e = addDays(s, 1);
|
|
164
|
+
return { since: s, until: e };
|
|
165
|
+
},
|
|
166
|
+
todayFull: (): DateRange => {
|
|
167
|
+
const s = startOfDay();
|
|
168
|
+
const e = addDays(s, 1);
|
|
169
|
+
return { since: s, until: e };
|
|
170
|
+
},
|
|
171
|
+
startOfDayToNow: (d: Date): DateRange => ({
|
|
172
|
+
since: startOfDay(d),
|
|
173
|
+
until: new Date(),
|
|
174
|
+
}),
|
|
175
|
+
};
|
|
176
|
+
|
|
177
|
+
export function startOfDay(d: Date = new Date()): Date {
|
|
178
|
+
const x = new Date(d);
|
|
179
|
+
x.setUTCHours(0, 0, 0, 0);
|
|
180
|
+
return x;
|
|
181
|
+
}
|
|
182
|
+
|
|
183
|
+
export function addDays(d: Date, days: number): Date {
|
|
184
|
+
const x = new Date(d);
|
|
185
|
+
x.setDate(x.getDate() + days);
|
|
186
|
+
return x;
|
|
187
|
+
}
|
|
188
|
+
|
|
189
|
+
/**
|
|
190
|
+
* Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
|
|
191
|
+
* completed = agentHungUp=true or status='completed'.
|
|
192
|
+
*/
|
|
193
|
+
export async function getCallsStatsForDateRange(
|
|
194
|
+
clientId: string,
|
|
195
|
+
startStr: string,
|
|
196
|
+
endStr: string,
|
|
197
|
+
timezone: string,
|
|
198
|
+
): Promise<{ count: number; totalLen: number; completed: number }> {
|
|
199
|
+
const coll = getCallsCollection();
|
|
200
|
+
const out = await coll
|
|
201
|
+
.aggregate<{
|
|
202
|
+
_id: null;
|
|
203
|
+
count: number;
|
|
204
|
+
totalLen: number;
|
|
205
|
+
completed: number;
|
|
206
|
+
}>([
|
|
207
|
+
// 1. Restrict to the given client
|
|
208
|
+
{ $match: { clientId } },
|
|
209
|
+
// 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
|
|
210
|
+
{
|
|
211
|
+
$addFields: {
|
|
212
|
+
dateLocal: {
|
|
213
|
+
$dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
|
|
214
|
+
},
|
|
215
|
+
isCompleted: {
|
|
216
|
+
$or: [
|
|
217
|
+
{ $eq: ["$agentHungUp", true] },
|
|
218
|
+
{ $eq: ["$status", "completed"] },
|
|
219
|
+
],
|
|
220
|
+
},
|
|
221
|
+
},
|
|
222
|
+
},
|
|
223
|
+
// 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
|
|
224
|
+
{ $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
|
|
225
|
+
// 4. Single group: count, totalLen, completed
|
|
226
|
+
{
|
|
227
|
+
$group: {
|
|
228
|
+
_id: null,
|
|
229
|
+
count: { $sum: 1 },
|
|
230
|
+
totalLen: { $sum: "$callLength" },
|
|
231
|
+
completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
|
|
232
|
+
},
|
|
233
|
+
},
|
|
234
|
+
])
|
|
235
|
+
.next();
|
|
236
|
+
return {
|
|
237
|
+
count: out?.count ?? 0,
|
|
238
|
+
totalLen: out?.totalLen ?? 0,
|
|
239
|
+
completed: out?.completed ?? 0,
|
|
240
|
+
};
|
|
241
|
+
}
|
|
242
|
+
|
|
243
|
+
/**
|
|
244
|
+
* Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
|
|
245
|
+
*/
|
|
246
|
+
export async function getCallsHourlyAggregation(
|
|
247
|
+
clientId: string,
|
|
248
|
+
dateStr: string,
|
|
249
|
+
timezone: string,
|
|
250
|
+
): Promise<DashboardHeatmapMetric[]> {
|
|
251
|
+
const coll = getCallsCollection();
|
|
252
|
+
const rows = await coll
|
|
253
|
+
.aggregate<{ _id: number; calls: number }>([
|
|
254
|
+
// 1. Restrict to the given client
|
|
255
|
+
{ $match: { clientId } },
|
|
256
|
+
{
|
|
257
|
+
$addFields: {
|
|
258
|
+
dateLocal: {
|
|
259
|
+
$dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
|
|
260
|
+
},
|
|
261
|
+
hour: { $hour: { date: "$createdAt", timezone } },
|
|
262
|
+
},
|
|
263
|
+
},
|
|
264
|
+
// 3. Keep only the requested date
|
|
265
|
+
{ $match: { dateLocal: dateStr } },
|
|
266
|
+
// 4. Group by hour, sum calls per hour
|
|
267
|
+
{ $group: { _id: "$hour", calls: { $sum: 1 } } },
|
|
268
|
+
// 5. Order by hour ascending (0..23)
|
|
269
|
+
{ $sort: { _id: 1 } },
|
|
270
|
+
])
|
|
271
|
+
.toArray();
|
|
272
|
+
|
|
273
|
+
return rows.map((r: any) => ({
|
|
274
|
+
hour: r._id,
|
|
275
|
+
calls: r.calls,
|
|
276
|
+
}));
|
|
277
|
+
}
|