@talkpilot/core-db 1.3.20 → 1.3.21

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Files changed (202) hide show
  1. package/.claude/settings.local.json +13 -0
  2. package/.cursor/rules/development.mdc +65 -65
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +500 -480
  5. package/dist/talkpilot/calls/calls.constants.d.ts +2 -0
  6. package/dist/talkpilot/calls/calls.constants.d.ts.map +1 -1
  7. package/dist/talkpilot/calls/calls.constants.js +3 -1
  8. package/dist/talkpilot/calls/calls.constants.js.map +1 -1
  9. package/dist/talkpilot/calls/calls.getters.d.ts +3 -0
  10. package/dist/talkpilot/calls/calls.getters.d.ts.map +1 -1
  11. package/dist/talkpilot/calls/calls.getters.js +12 -1
  12. package/dist/talkpilot/calls/calls.getters.js.map +1 -1
  13. package/dist/talkpilot/calls/calls.types.d.ts +9 -0
  14. package/dist/talkpilot/calls/calls.types.d.ts.map +1 -1
  15. package/dist/talkpilot/leads/leads.setter.d.ts +4 -0
  16. package/dist/talkpilot/leads/leads.setter.d.ts.map +1 -0
  17. package/dist/talkpilot/leads/leads.setter.js +16 -0
  18. package/dist/talkpilot/leads/leads.setter.js.map +1 -0
  19. package/jest.config.js +20 -20
  20. package/package.json +46 -46
  21. package/src/__tests__/setup.ts +20 -20
  22. package/src/connection.ts +54 -54
  23. package/src/index.ts +27 -27
  24. package/src/municipal/__tests__/validation.spec.ts +62 -62
  25. package/src/municipal/cities/cities.getters.ts +50 -50
  26. package/src/municipal/cities/cities.types.ts +11 -11
  27. package/src/municipal/cities/index.ts +2 -2
  28. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +282 -282
  29. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +72 -72
  30. package/src/municipal/departmentsSubjects/index.ts +9 -9
  31. package/src/municipal/index.ts +22 -22
  32. package/src/municipal/mongodb-client.ts +61 -61
  33. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  34. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  35. package/src/municipal/muniIssues/index.ts +17 -17
  36. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  37. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  38. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  39. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  40. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  41. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  42. package/src/municipal/streets/index.ts +2 -2
  43. package/src/municipal/streets/streets.getters.ts +125 -125
  44. package/src/municipal/streets/streets.types.ts +18 -18
  45. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  46. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  47. package/src/municipal/systemInstructions/index.ts +7 -7
  48. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  49. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  50. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  51. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  52. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  53. package/src/municipal/tickets/index.ts +9 -9
  54. package/src/municipal/tickets/tickets.constants.ts +8 -8
  55. package/src/municipal/tickets/tickets.getters.ts +121 -121
  56. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  57. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  58. package/src/municipal/tickets/tickets.types.ts +54 -54
  59. package/src/municipal/utils/types.ts +11 -11
  60. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  61. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  62. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  63. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  64. package/src/talkpilot/agents/agents.getters.ts +34 -34
  65. package/src/talkpilot/agents/agents.types.ts +14 -14
  66. package/src/talkpilot/agents/index.ts +2 -2
  67. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  68. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  69. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  70. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  71. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  72. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  73. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -283
  74. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  75. package/src/talkpilot/calls/calls.constants.ts +35 -32
  76. package/src/talkpilot/calls/calls.getters.ts +277 -258
  77. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  78. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  79. package/src/talkpilot/calls/calls.types.ts +141 -130
  80. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  81. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  82. package/src/talkpilot/calls/index.ts +6 -6
  83. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  84. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  85. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  86. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  87. package/src/talkpilot/clients/clients.getters.ts +16 -16
  88. package/src/talkpilot/clients/clients.types.ts +14 -14
  89. package/src/talkpilot/clients/index.ts +2 -2
  90. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +105 -105
  91. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +186 -186
  92. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +79 -79
  93. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +127 -127
  94. package/src/talkpilot/clientsConfig/index.ts +2 -2
  95. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  96. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  97. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  98. package/src/talkpilot/contextNotes/index.ts +2 -2
  99. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +99 -99
  100. package/src/talkpilot/flows/flows.getter.ts +14 -14
  101. package/src/talkpilot/flows/flows.schema.ts +155 -155
  102. package/src/talkpilot/flows/flows.types.ts +189 -189
  103. package/src/talkpilot/flows/index.ts +2 -2
  104. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  105. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  106. package/src/talkpilot/groups/groups.getters.ts +30 -30
  107. package/src/talkpilot/groups/groups.types.ts +29 -29
  108. package/src/talkpilot/groups/index.ts +3 -3
  109. package/src/talkpilot/groups/phone.utils.ts +46 -46
  110. package/src/talkpilot/index.ts +31 -31
  111. package/src/talkpilot/leads/index.ts +2 -2
  112. package/src/talkpilot/leads/leads.getter.ts +6 -6
  113. package/src/talkpilot/leads/leads.schema.ts +33 -33
  114. package/src/talkpilot/leads/leads.types.ts +20 -20
  115. package/src/talkpilot/mongodb-client.ts +78 -78
  116. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +252 -252
  117. package/src/talkpilot/phone_numbers/index.ts +2 -2
  118. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +171 -171
  119. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  120. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  121. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  122. package/src/talkpilot/plans/index.ts +2 -2
  123. package/src/talkpilot/plans/plans.getters.ts +132 -132
  124. package/src/talkpilot/plans/plans.types.ts +89 -89
  125. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  126. package/src/talkpilot/products/index.ts +2 -2
  127. package/src/talkpilot/products/products.getters.ts +12 -12
  128. package/src/talkpilot/products/products.types.ts +9 -9
  129. package/src/talkpilot/results/index.ts +7 -7
  130. package/src/talkpilot/results/results.getter.ts +39 -39
  131. package/src/talkpilot/results/results.schema.ts +25 -25
  132. package/src/talkpilot/results/results.types.ts +34 -34
  133. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  134. package/src/talkpilot/retry_analyze/index.ts +2 -2
  135. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  136. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  137. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  138. package/src/talkpilot/sessions/index.ts +2 -2
  139. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  140. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  141. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  142. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  143. package/src/talkpilot/subscriptions/index.ts +3 -3
  144. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  145. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  146. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  147. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  148. package/src/talkpilot/utils/query.utils.ts +21 -21
  149. package/src/test-utils/db-utils.ts +26 -26
  150. package/src/test-utils/factories/index.ts +16 -16
  151. package/src/test-utils/factories/municipal/cities.ts +16 -16
  152. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  153. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  154. package/src/test-utils/factories/municipal/streets.ts +22 -22
  155. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  156. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  157. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  158. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  159. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  160. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  161. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  162. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  163. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  164. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  165. package/src/test-utils/factories/websitalk/scans.ts +24 -24
  166. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  167. package/src/utils/date.utils.ts +126 -126
  168. package/src/utils/shared.types.ts +4 -4
  169. package/src/utils/validation.ts +23 -23
  170. package/src/websitalk/index.ts +16 -16
  171. package/src/websitalk/mongodb-client.ts +61 -61
  172. package/src/websitalk/scans/__tests__/scans.spec.ts +313 -313
  173. package/src/websitalk/scans/index.ts +4 -4
  174. package/src/websitalk/scans/scans.constants.ts +15 -15
  175. package/src/websitalk/scans/scans.getters.ts +160 -160
  176. package/src/websitalk/scans/scans.types.ts +45 -45
  177. package/src/websitalk/scans/scans.utils.ts +5 -5
  178. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  179. package/src/websitalk/websiteUrls/index.ts +2 -2
  180. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  181. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  182. package/tsconfig.json +23 -23
  183. package/dist/talkpilot/flows/flows.setter.d.ts +0 -13
  184. package/dist/talkpilot/flows/flows.setter.d.ts.map +0 -1
  185. package/dist/talkpilot/flows/flows.setter.js +0 -90
  186. package/dist/talkpilot/flows/flows.setter.js.map +0 -1
  187. package/dist/websitalk/websitalk.setup.d.ts +0 -3
  188. package/dist/websitalk/websitalk.setup.d.ts.map +0 -1
  189. package/dist/websitalk/websitalk.setup.js +0 -34
  190. package/dist/websitalk/websitalk.setup.js.map +0 -1
  191. package/dist/websitalk/websiteUrls/websiteUrls.constants.d.ts +0 -2
  192. package/dist/websitalk/websiteUrls/websiteUrls.constants.d.ts.map +0 -1
  193. package/dist/websitalk/websiteUrls/websiteUrls.constants.js +0 -5
  194. package/dist/websitalk/websiteUrls/websiteUrls.constants.js.map +0 -1
  195. package/dist/websitalk/websiteUrls/websiteUrls.context.d.ts +0 -11
  196. package/dist/websitalk/websiteUrls/websiteUrls.context.d.ts.map +0 -1
  197. package/dist/websitalk/websiteUrls/websiteUrls.context.js +0 -35
  198. package/dist/websitalk/websiteUrls/websiteUrls.context.js.map +0 -1
  199. package/dist/websitalk/websiteUrls/websiteUrls.setters.d.ts +0 -7
  200. package/dist/websitalk/websiteUrls/websiteUrls.setters.d.ts.map +0 -1
  201. package/dist/websitalk/websiteUrls/websiteUrls.setters.js +0 -29
  202. package/dist/websitalk/websiteUrls/websiteUrls.setters.js.map +0 -1
@@ -1,32 +1,35 @@
1
- /** Customer role within a conference call. */
2
- export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
-
4
- /** Supervisor role within a conference call. */
5
- export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
-
7
- /** Live call — «בשיחה». Excludes Twilio `busy` (line busy / «תפוס»). */
8
- export const IN_CALL_STATUSES = ["in-progress", "answered"] as const;
9
-
10
- /** Terminal Twilio call statuses — no further status callbacks expected. */
11
- export const FINAL_STATUSES = [
12
- "no-answer",
13
- "completed",
14
- "busy",
15
- "failed",
16
- "canceled",
17
- ] as const;
18
-
19
- /** Hours in a single day. */
20
- export const HOURS_PER_DAY = 24;
21
-
22
- /** Max execution time (ms) for calls statistics aggregations. */
23
- export const STATS_MAX_TIME_MS = 30_000;
24
-
25
- /**
26
- * When the client calls bar chart should group by week or month instead of day:
27
- * > MONTH threshold -> one bar per month
28
- * > WEEK threshold -> one bar per week
29
- * otherwise -> one bar per day
30
- */
31
- export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
32
- export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
1
+ /** Customer role within a conference call. */
2
+ export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
+
4
+ /** Supervisor role within a conference call. */
5
+ export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
+
7
+ /** Live call — «בשיחה». Excludes Twilio `busy` (line busy / «תפוס»). */
8
+ export const IN_CALL_STATUSES = ["in-progress", "answered"] as const;
9
+
10
+ /** Terminal Twilio call statuses — no further status callbacks expected. */
11
+ export const FINAL_STATUSES = [
12
+ "no-answer",
13
+ "completed",
14
+ "busy",
15
+ "failed",
16
+ "canceled",
17
+ ] as const;
18
+
19
+ /** Hours in a single day. */
20
+ export const HOURS_PER_DAY = 24;
21
+
22
+ /** Max execution time (ms) for calls statistics aggregations. */
23
+ export const STATS_MAX_TIME_MS = 30_000;
24
+
25
+ /**
26
+ * When the client calls bar chart should group by week or month instead of day:
27
+ * > MONTH threshold -> one bar per month
28
+ * > WEEK threshold -> one bar per week
29
+ * otherwise -> one bar per day
30
+ */
31
+ export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
32
+ export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
33
+
34
+ export const TOOL_EXECUTIONS_DEFAULT_SKIP = 0;
35
+ export const TOOL_EXECUTIONS_DEFAULT_LIMIT = 50;
@@ -1,258 +1,277 @@
1
- import {
2
- Call,
3
- CallDoc,
4
- CallQueryOptions,
5
- CallUpdateParams,
6
- getDb,
7
- } from "../index";
8
- import type { CountOpts, DateRange, ToolExecution, CallStatus } from "./calls.types";
9
- import { Filter, ObjectId } from "mongodb";
10
- import * as process from "node:process";
11
- import { applyQueryOptions } from "../utils/query.utils";
12
- import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
13
-
14
- export const getCallsCollection = () => {
15
- return getDb().collection<Call>("calls");
16
- };
17
-
18
- export const getCallByCallSid = (callSid: string) => {
19
- return getCallsCollection().findOne({ callSid });
20
- };
21
-
22
- export const getCallsByPhoneNumber = (phoneNumber: string) => {
23
- return getCallsCollection()
24
- .find({ customerPhoneNumber: phoneNumber })
25
- .toArray();
26
- };
27
-
28
- export const getCallsByClient = (clientId: string) => {
29
- return getCallsCollection().find({ clientId }).toArray();
30
- };
31
-
32
- export const getCallsByFlow = (flowId: ObjectId) => {
33
- return getCallsCollection().find({ flowId }).toArray();
34
- };
35
-
36
- export const createCallDoc = (
37
- call: Omit<Call, "createdAt" | "updatedAt" | "env">,
38
- ) => {
39
- return getCallsCollection().insertOne({
40
- ...call,
41
- createdAt: new Date(),
42
- updatedAt: new Date(),
43
- env: process.env.ENV ?? "unknown",
44
- });
45
- };
46
-
47
- export const updateCallByCallSid = async (
48
- callSid: string,
49
- updates: CallUpdateParams,
50
- ): Promise<CallDoc | null> => {
51
- return await getCallsCollection().findOneAndUpdate(
52
- { callSid: callSid },
53
- {
54
- $set: {
55
- ...updates,
56
- updatedAt: new Date(),
57
- },
58
- },
59
- { returnDocument: "after" },
60
- );
61
- };
62
-
63
- export const updateCallStatusByCallSid = async (
64
- callSid: string,
65
- status: CallStatus,
66
- ): Promise<CallDoc | null> =>
67
- getCallsCollection().findOneAndUpdate(
68
- { callSid },
69
- { $set: { status, updatedAt: new Date() } },
70
- { returnDocument: "after" },
71
- );
72
-
73
- export const pushToolExecution = async (
74
- callSid: string,
75
- execution: ToolExecution,
76
- ): Promise<void> => {
77
- await getCallsCollection().updateOne(
78
- { callSid },
79
- { $push: { toolExecutions: execution } },
80
- );
81
- };
82
-
83
- // get calls by client and date range
84
- //client here is the user id
85
- export const getCallsByClientAndDateRange = (
86
- clientId: string,
87
- startDate: Date,
88
- endDate: Date,
89
- ) => {
90
- return getCallsCollection()
91
- .find({
92
- clientId,
93
- createdAt: {
94
- $gte: startDate,
95
- $lte: endDate,
96
- },
97
- })
98
- .toArray();
99
- };
100
-
101
- export const findCallsByQuery = async (
102
- query: Filter<Call>,
103
- options?: CallQueryOptions,
104
- ): Promise<CallDoc[]> => {
105
- const cursor = getCallsCollection().find(query);
106
- return await applyQueryOptions(cursor, options).toArray();
107
- };
108
-
109
- export const countCalls = async (query: Filter<Call>): Promise<number> => {
110
- return getCallsCollection().countDocuments(query);
111
- };
112
-
113
- export async function countCallsByPhoneInRange(
114
- customerPhoneNumber: string,
115
- opts: CountOpts = {},
116
- range: DateRange = {},
117
- ): Promise<number> {
118
- const filter: Partial<Call> & { customerPhoneNumber: string } = {
119
- customerPhoneNumber,
120
- };
121
-
122
- if (opts.isOutgoingCall !== undefined) {
123
- filter.isOutgoingCall = opts.isOutgoingCall;
124
- }
125
- if (opts.isIncomingCall !== undefined) {
126
- filter.isIncomingCall = opts.isIncomingCall;
127
- }
128
-
129
- if (range.since || range.until) {
130
- (filter as Filter<Call>).createdAt = {
131
- ...(range.since ? { $gte: range.since } : {}),
132
- ...(range.until ? { $lt: range.until } : {}),
133
- };
134
- }
135
-
136
- return getCallsCollection().countDocuments(filter as Filter<Call>);
137
- }
138
-
139
- export const range = {
140
- between: (since: Date, until: Date): DateRange => ({ since, until }),
141
- todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
142
- yesterday: (): DateRange => {
143
- const s = startOfDay(addDays(new Date(), -1));
144
- const e = addDays(s, 1);
145
- return { since: s, until: e };
146
- },
147
- todayFull: (): DateRange => {
148
- const s = startOfDay();
149
- const e = addDays(s, 1);
150
- return { since: s, until: e };
151
- },
152
- startOfDayToNow: (d: Date): DateRange => ({
153
- since: startOfDay(d),
154
- until: new Date(),
155
- }),
156
- };
157
-
158
- export function startOfDay(d: Date = new Date()): Date {
159
- const x = new Date(d);
160
- x.setUTCHours(0, 0, 0, 0);
161
- return x;
162
- }
163
-
164
- export function addDays(d: Date, days: number): Date {
165
- const x = new Date(d);
166
- x.setDate(x.getDate() + days);
167
- return x;
168
- }
169
-
170
- /**
171
- * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
172
- * completed = agentHungUp=true or status='completed'.
173
- */
174
- export async function getCallsStatsForDateRange(
175
- clientId: string,
176
- startStr: string,
177
- endStr: string,
178
- timezone: string,
179
- ): Promise<{ count: number; totalLen: number; completed: number }> {
180
- const coll = getCallsCollection();
181
- const out = await coll
182
- .aggregate<{
183
- _id: null;
184
- count: number;
185
- totalLen: number;
186
- completed: number;
187
- }>([
188
- // 1. Restrict to the given client
189
- { $match: { clientId } },
190
- // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
191
- {
192
- $addFields: {
193
- dateLocal: {
194
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
195
- },
196
- isCompleted: {
197
- $or: [
198
- { $eq: ["$agentHungUp", true] },
199
- { $eq: ["$status", "completed"] },
200
- ],
201
- },
202
- },
203
- },
204
- // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
205
- { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
206
- // 4. Single group: count, totalLen, completed
207
- {
208
- $group: {
209
- _id: null,
210
- count: { $sum: 1 },
211
- totalLen: { $sum: "$callLength" },
212
- completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
213
- },
214
- },
215
- ])
216
- .next();
217
- return {
218
- count: out?.count ?? 0,
219
- totalLen: out?.totalLen ?? 0,
220
- completed: out?.completed ?? 0,
221
- };
222
- }
223
-
224
- /**
225
- * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
226
- */
227
- export async function getCallsHourlyAggregation(
228
- clientId: string,
229
- dateStr: string,
230
- timezone: string,
231
- ): Promise<DashboardHeatmapMetric[]> {
232
- const coll = getCallsCollection();
233
- const rows = await coll
234
- .aggregate<{ _id: number; calls: number }>([
235
- // 1. Restrict to the given client
236
- { $match: { clientId } },
237
- {
238
- $addFields: {
239
- dateLocal: {
240
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
241
- },
242
- hour: { $hour: { date: "$createdAt", timezone } },
243
- },
244
- },
245
- // 3. Keep only the requested date
246
- { $match: { dateLocal: dateStr } },
247
- // 4. Group by hour, sum calls per hour
248
- { $group: { _id: "$hour", calls: { $sum: 1 } } },
249
- // 5. Order by hour ascending (0..23)
250
- { $sort: { _id: 1 } },
251
- ])
252
- .toArray();
253
-
254
- return rows.map((r: any) => ({
255
- hour: r._id,
256
- calls: r.calls,
257
- }));
258
- }
1
+ import {
2
+ Call,
3
+ CallDoc,
4
+ CallQueryOptions,
5
+ CallUpdateParams,
6
+ getDb,
7
+ } from "../index";
8
+ import type { CountOpts, DateRange, ToolExecution, CallStatus } from "./calls.types";
9
+ import {
10
+ TOOL_EXECUTIONS_DEFAULT_LIMIT,
11
+ TOOL_EXECUTIONS_DEFAULT_SKIP,
12
+ } from "./calls.constants";
13
+ import { Filter, ObjectId } from "mongodb";
14
+ import * as process from "node:process";
15
+ import { applyQueryOptions } from "../utils/query.utils";
16
+ import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
17
+
18
+ export const getCallsCollection = () => {
19
+ return getDb().collection<Call>("calls");
20
+ };
21
+
22
+ export const getCallByCallSid = (callSid: string) => {
23
+ return getCallsCollection().findOne({ callSid });
24
+ };
25
+
26
+ export const getCallsByPhoneNumber = (phoneNumber: string) => {
27
+ return getCallsCollection()
28
+ .find({ customerPhoneNumber: phoneNumber })
29
+ .toArray();
30
+ };
31
+
32
+ export const getCallsByClient = (clientId: string) => {
33
+ return getCallsCollection().find({ clientId }).toArray();
34
+ };
35
+
36
+ export const getCallsByFlow = (flowId: ObjectId) => {
37
+ return getCallsCollection().find({ flowId }).toArray();
38
+ };
39
+
40
+ export const createCallDoc = (
41
+ call: Omit<Call, "createdAt" | "updatedAt" | "env">,
42
+ ) => {
43
+ return getCallsCollection().insertOne({
44
+ ...call,
45
+ createdAt: new Date(),
46
+ updatedAt: new Date(),
47
+ env: process.env.ENV ?? "unknown",
48
+ });
49
+ };
50
+
51
+ export const updateCallByCallSid = async (
52
+ callSid: string,
53
+ updates: CallUpdateParams,
54
+ ): Promise<CallDoc | null> => {
55
+ return await getCallsCollection().findOneAndUpdate(
56
+ { callSid: callSid },
57
+ {
58
+ $set: {
59
+ ...updates,
60
+ updatedAt: new Date(),
61
+ },
62
+ },
63
+ { returnDocument: "after" },
64
+ );
65
+ };
66
+
67
+ export const getToolExecutionsByCallSid = async (
68
+ callSid: string,
69
+ opts?: Pick<CallQueryOptions, "skip" | "limit"> & { clientId?: string },
70
+ ): Promise<ToolExecution[]> => {
71
+ const skip = Math.max(0, opts?.skip ?? TOOL_EXECUTIONS_DEFAULT_SKIP);
72
+ const limit = Math.max(1, opts?.limit ?? TOOL_EXECUTIONS_DEFAULT_LIMIT);
73
+ const filter: Filter<Call> = { callSid };
74
+ if (opts?.clientId != null) filter.clientId = opts.clientId;
75
+ const call = await getCallsCollection().findOne(
76
+ filter,
77
+ { projection: { toolExecutions: { $slice: [skip, limit] } } },
78
+ );
79
+ return call?.toolExecutions ?? [];
80
+ };
81
+
82
+ export const updateCallStatusByCallSid = async (
83
+ callSid: string,
84
+ status: CallStatus,
85
+ ): Promise<CallDoc | null> =>
86
+ getCallsCollection().findOneAndUpdate(
87
+ { callSid },
88
+ { $set: { status, updatedAt: new Date() } },
89
+ { returnDocument: "after" },
90
+ );
91
+
92
+ export const pushToolExecution = async (
93
+ callSid: string,
94
+ execution: ToolExecution,
95
+ ): Promise<void> => {
96
+ await getCallsCollection().updateOne(
97
+ { callSid },
98
+ { $push: { toolExecutions: execution } },
99
+ );
100
+ };
101
+
102
+ // get calls by client and date range
103
+ //client here is the user id
104
+ export const getCallsByClientAndDateRange = (
105
+ clientId: string,
106
+ startDate: Date,
107
+ endDate: Date,
108
+ ) => {
109
+ return getCallsCollection()
110
+ .find({
111
+ clientId,
112
+ createdAt: {
113
+ $gte: startDate,
114
+ $lte: endDate,
115
+ },
116
+ })
117
+ .toArray();
118
+ };
119
+
120
+ export const findCallsByQuery = async (
121
+ query: Filter<Call>,
122
+ options?: CallQueryOptions,
123
+ ): Promise<CallDoc[]> => {
124
+ const cursor = getCallsCollection().find(query);
125
+ return await applyQueryOptions(cursor, options).toArray();
126
+ };
127
+
128
+ export const countCalls = async (query: Filter<Call>): Promise<number> => {
129
+ return getCallsCollection().countDocuments(query);
130
+ };
131
+
132
+ export async function countCallsByPhoneInRange(
133
+ customerPhoneNumber: string,
134
+ opts: CountOpts = {},
135
+ range: DateRange = {},
136
+ ): Promise<number> {
137
+ const filter: Partial<Call> & { customerPhoneNumber: string } = {
138
+ customerPhoneNumber,
139
+ };
140
+
141
+ if (opts.isOutgoingCall !== undefined) {
142
+ filter.isOutgoingCall = opts.isOutgoingCall;
143
+ }
144
+ if (opts.isIncomingCall !== undefined) {
145
+ filter.isIncomingCall = opts.isIncomingCall;
146
+ }
147
+
148
+ if (range.since || range.until) {
149
+ (filter as Filter<Call>).createdAt = {
150
+ ...(range.since ? { $gte: range.since } : {}),
151
+ ...(range.until ? { $lt: range.until } : {}),
152
+ };
153
+ }
154
+
155
+ return getCallsCollection().countDocuments(filter as Filter<Call>);
156
+ }
157
+
158
+ export const range = {
159
+ between: (since: Date, until: Date): DateRange => ({ since, until }),
160
+ todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
161
+ yesterday: (): DateRange => {
162
+ const s = startOfDay(addDays(new Date(), -1));
163
+ const e = addDays(s, 1);
164
+ return { since: s, until: e };
165
+ },
166
+ todayFull: (): DateRange => {
167
+ const s = startOfDay();
168
+ const e = addDays(s, 1);
169
+ return { since: s, until: e };
170
+ },
171
+ startOfDayToNow: (d: Date): DateRange => ({
172
+ since: startOfDay(d),
173
+ until: new Date(),
174
+ }),
175
+ };
176
+
177
+ export function startOfDay(d: Date = new Date()): Date {
178
+ const x = new Date(d);
179
+ x.setUTCHours(0, 0, 0, 0);
180
+ return x;
181
+ }
182
+
183
+ export function addDays(d: Date, days: number): Date {
184
+ const x = new Date(d);
185
+ x.setDate(x.getDate() + days);
186
+ return x;
187
+ }
188
+
189
+ /**
190
+ * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
191
+ * completed = agentHungUp=true or status='completed'.
192
+ */
193
+ export async function getCallsStatsForDateRange(
194
+ clientId: string,
195
+ startStr: string,
196
+ endStr: string,
197
+ timezone: string,
198
+ ): Promise<{ count: number; totalLen: number; completed: number }> {
199
+ const coll = getCallsCollection();
200
+ const out = await coll
201
+ .aggregate<{
202
+ _id: null;
203
+ count: number;
204
+ totalLen: number;
205
+ completed: number;
206
+ }>([
207
+ // 1. Restrict to the given client
208
+ { $match: { clientId } },
209
+ // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
210
+ {
211
+ $addFields: {
212
+ dateLocal: {
213
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
214
+ },
215
+ isCompleted: {
216
+ $or: [
217
+ { $eq: ["$agentHungUp", true] },
218
+ { $eq: ["$status", "completed"] },
219
+ ],
220
+ },
221
+ },
222
+ },
223
+ // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
224
+ { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
225
+ // 4. Single group: count, totalLen, completed
226
+ {
227
+ $group: {
228
+ _id: null,
229
+ count: { $sum: 1 },
230
+ totalLen: { $sum: "$callLength" },
231
+ completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
232
+ },
233
+ },
234
+ ])
235
+ .next();
236
+ return {
237
+ count: out?.count ?? 0,
238
+ totalLen: out?.totalLen ?? 0,
239
+ completed: out?.completed ?? 0,
240
+ };
241
+ }
242
+
243
+ /**
244
+ * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
245
+ */
246
+ export async function getCallsHourlyAggregation(
247
+ clientId: string,
248
+ dateStr: string,
249
+ timezone: string,
250
+ ): Promise<DashboardHeatmapMetric[]> {
251
+ const coll = getCallsCollection();
252
+ const rows = await coll
253
+ .aggregate<{ _id: number; calls: number }>([
254
+ // 1. Restrict to the given client
255
+ { $match: { clientId } },
256
+ {
257
+ $addFields: {
258
+ dateLocal: {
259
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
260
+ },
261
+ hour: { $hour: { date: "$createdAt", timezone } },
262
+ },
263
+ },
264
+ // 3. Keep only the requested date
265
+ { $match: { dateLocal: dateStr } },
266
+ // 4. Group by hour, sum calls per hour
267
+ { $group: { _id: "$hour", calls: { $sum: 1 } } },
268
+ // 5. Order by hour ascending (0..23)
269
+ { $sort: { _id: 1 } },
270
+ ])
271
+ .toArray();
272
+
273
+ return rows.map((r: any) => ({
274
+ hour: r._id,
275
+ calls: r.calls,
276
+ }));
277
+ }