@t4h.framework/amber 0.1.0 → 0.2.0

package/dist/errors/AmberRequestError.d.ts

@@ -0,0 +1,23 @@
+/**
+ * Amber answered a request with a status other than 200. The message carries
+ * the status and the response body, which is where Amber explains what it
+ * refused (`{"errors":{"$.tabulationOption":["Not found tabulation option"]}}`),
+ * so the reason survives loggers that print only `message`.
+ */
+export declare class AmberRequestError extends Error {
+    readonly status: number;
+    readonly body: string | undefined;
+    constructor(message: string, status: number, body?: string);
+    /**
+     * Builds the error from a response whose body is still unread. A body that
+     * cannot be read is dropped, never turned into a second error.
+     */
+    static from(message: string, response: {
+        status: number;
+        body: {
+            text(): Promise<string>;
+        };
+    }): Promise<AmberRequestError>;
+    private static trim;
+}
+//# sourceMappingURL=AmberRequestError.d.ts.map

package/dist/errors/AmberRequestError.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"AmberRequestError.d.ts","sourceRoot":"","sources":["../../src/errors/AmberRequestError.ts"],"names":[],"mappings":"AAEA;;;;;GAKG;AACH,qBAAa,iBAAkB,SAAQ,KAAK;IAC1C,SAAgB,MAAM,EAAE,MAAM,CAAA;IAC9B,SAAgB,IAAI,EAAE,MAAM,GAAG,SAAS,CAAA;gBAE5B,OAAO,EAAE,MAAM,EAAE,MAAM,EAAE,MAAM,EAAE,IAAI,CAAC,EAAE,MAAM;IAe1D;;;OAGG;WACiB,IAAI,CACtB,OAAO,EAAE,MAAM,EACf,QAAQ,EAAE;QAAE,MAAM,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE;YAAE,IAAI,IAAI,OAAO,CAAC,MAAM,CAAC,CAAA;SAAE,CAAA;KAAE,GAC9D,OAAO,CAAC,iBAAiB,CAAC;IAY7B,OAAO,CAAC,MAAM,CAAC,IAAI;CASpB"}

package/dist/errors/AmberRequestError.js

@@ -0,0 +1,43 @@
+const MAX_BODY_LENGTH = 2_000;
+/**
+ * Amber answered a request with a status other than 200. The message carries
+ * the status and the response body, which is where Amber explains what it
+ * refused (`{"errors":{"$.tabulationOption":["Not found tabulation option"]}}`),
+ * so the reason survives loggers that print only `message`.
+ */
+export class AmberRequestError extends Error {
+    status;
+    body;
+    constructor(message, status, body) {
+        const trimmed = AmberRequestError.trim(body);
+        super(trimmed
+            ? `${message}: Amber responded ${status} ${trimmed}`
+            : `${message}: Amber responded ${status}`, { cause: { httpStatusCode: status, body: trimmed } });
+        this.name = 'AmberRequestError';
+        this.status = status;
+        this.body = trimmed;
+    }
+    /**
+     * Builds the error from a response whose body is still unread. A body that
+     * cannot be read is dropped, never turned into a second error.
+     */
+    static async from(message, response) {
+        let body;
+        try {
+            body = await response.body.text();
+        }
+        catch {
+            body = undefined;
+        }
+        return new AmberRequestError(message, response.status, body);
+    }
+    static trim(body) {
+        const text = body?.trim();
+        if (!text)
+            return undefined;
+        return text.length > MAX_BODY_LENGTH
+            ? `${text.slice(0, MAX_BODY_LENGTH)}…`
+            : text;
+    }
+}
+//# sourceMappingURL=AmberRequestError.js.map

package/dist/errors/AmberRequestError.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"AmberRequestError.js","sourceRoot":"","sources":["../../src/errors/AmberRequestError.ts"],"names":[],"mappings":"AAAA,MAAM,eAAe,GAAG,KAAK,CAAA;AAE7B;;;;;GAKG;AACH,MAAM,OAAO,iBAAkB,SAAQ,KAAK;IAC1B,MAAM,CAAQ;IACd,IAAI,CAAoB;IAExC,YAAY,OAAe,EAAE,MAAc,EAAE,IAAa;QACxD,MAAM,OAAO,GAAG,iBAAiB,CAAC,IAAI,CAAC,IAAI,CAAC,CAAA;QAE5C,KAAK,CACH,OAAO;YACL,CAAC,CAAC,GAAG,OAAO,qBAAqB,MAAM,IAAI,OAAO,EAAE;YACpD,CAAC,CAAC,GAAG,OAAO,qBAAqB,MAAM,EAAE,EAC3C,EAAE,KAAK,EAAE,EAAE,cAAc,EAAE,MAAM,EAAE,IAAI,EAAE,OAAO,EAAE,EAAE,CACrD,CAAA;QAED,IAAI,CAAC,IAAI,GAAG,mBAAmB,CAAA;QAC/B,IAAI,CAAC,MAAM,GAAG,MAAM,CAAA;QACpB,IAAI,CAAC,IAAI,GAAG,OAAO,CAAA;IACrB,CAAC;IAED;;;OAGG;IACI,MAAM,CAAC,KAAK,CAAC,IAAI,CACtB,OAAe,EACf,QAA+D;QAE/D,IAAI,IAAwB,CAAA;QAE5B,IAAI,CAAC;YACH,IAAI,GAAG,MAAM,QAAQ,CAAC,IAAI,CAAC,IAAI,EAAE,CAAA;QACnC,CAAC;QAAC,MAAM,CAAC;YACP,IAAI,GAAG,SAAS,CAAA;QAClB,CAAC;QAED,OAAO,IAAI,iBAAiB,CAAC,OAAO,EAAE,QAAQ,CAAC,MAAM,EAAE,IAAI,CAAC,CAAA;IAC9D,CAAC;IAEO,MAAM,CAAC,IAAI,CAAC,IAAa;QAC/B,MAAM,IAAI,GAAG,IAAI,EAAE,IAAI,EAAE,CAAA;QAEzB,IAAI,CAAC,IAAI;YAAE,OAAO,SAAS,CAAA;QAE3B,OAAO,IAAI,CAAC,MAAM,GAAG,eAAe;YAClC,CAAC,CAAC,GAAG,IAAI,CAAC,KAAK,CAAC,CAAC,EAAE,eAAe,CAAC,GAAG;YACtC,CAAC,CAAC,IAAI,CAAA;IACV,CAAC;CACF"}

package/dist/index.d.ts

@@ -1,11 +1,28 @@
+export { AMBER_WEBHOOK_EVENT_TYPES, type AmberWebhookEventType, } from './constants/webhook.js';
 export * from './models/Amber.js';
-export * from './activities/AmberCreateTicketActivity.js';
-export * from './activities/AmberCommentTicketActivity.js';
-export * from './activities/AmberGetTicketActivity.js';
-export * from './activities/AmberInteractTicketActivity.js';
-export * from './activities/AmberTabulateTicketActivity.js';
-export * from './activities/AmberTransferTicketActivity.js';
-export * from './activities/AmberUpdateTicketActivity.js';
-export * from './activities/AmberLockTicketActivity.js';
-export * from './activities/AmberReleaseTicketLockActivity.js';
+export * from './models/Service.js';
+export * from './models/Ticket.js';
+export * from './errors/AmberRequestError.js';
+export * from './activities/AbstractAmberHttpRequestActivity.js';
+export * from './activities/AmberTabulateServiceActivity.js';
+export * from './activities/AmberTransferServiceActivity.js';
+export * from './activities/AmberUpdateServiceActivity.js';
+export * from './activities/ticket/AmberCommentTicketActivity.js';
+export * from './activities/ticket/AmberCreateTicketActivity.js';
+export * from './activities/ticket/AmberFindTicketFieldsActivity.js';
+export * from './activities/ticket/AmberGetTicketActivity.js';
+export * from './activities/ticket/AmberInteractTicketActivity.js';
+export * from './activities/ticket/AmberLockTicketActivity.js';
+export * from './activities/ticket/AmberReleaseTicketLockActivity.js';
+export * from './activities/ticket/AmberUpdateTicketFieldValueActivity.js';
+export { AmberServiceTabulateEventSchema, type AmberServiceTabulateEvent, } from './inputs/AmberServiceTabulateEvent.js';
+export { AmberWebhook } from './tools/AmberWebhook.js';
+export type * from './typings/ServiceTabulate.js';
+export type * from './typings/ServiceTicket.js';
+export type * from './typings/ServiceTicketComment.js';
+export type * from './typings/ServiceTicketField.js';
+export type * from './typings/ServiceTicketInteraction.js';
+export type * from './typings/ServiceTicketLock.js';
+export type * from './typings/ServiceTransfer.js';
+export type * from './typings/ServiceUpdate.js';
 //# sourceMappingURL=index.d.ts.map

package/dist/index.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../src/index.ts"],"names":[],"mappings":"AAAA,cAAc,mBAAmB,CAAA;AACjC,cAAc,2CAA2C,CAAA;AACzD,cAAc,4CAA4C,CAAA;AAC1D,cAAc,wCAAwC,CAAA;AACtD,cAAc,6CAA6C,CAAA;AAC3D,cAAc,6CAA6C,CAAA;AAC3D,cAAc,6CAA6C,CAAA;AAC3D,cAAc,2CAA2C,CAAA;AACzD,cAAc,yCAAyC,CAAA;AACvD,cAAc,gDAAgD,CAAA"}
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../src/index.ts"],"names":[],"mappings":"AAAA,OAAO,EACL,yBAAyB,EACzB,KAAK,qBAAqB,GAC3B,MAAM,wBAAwB,CAAA;AAE/B,cAAc,mBAAmB,CAAA;AACjC,cAAc,qBAAqB,CAAA;AACnC,cAAc,oBAAoB,CAAA;AAElC,cAAc,+BAA+B,CAAA;AAE7C,cAAc,kDAAkD,CAAA;AAEhE,cAAc,8CAA8C,CAAA;AAC5D,cAAc,8CAA8C,CAAA;AAC5D,cAAc,4CAA4C,CAAA;AAE1D,cAAc,mDAAmD,CAAA;AACjE,cAAc,kDAAkD,CAAA;AAChE,cAAc,sDAAsD,CAAA;AACpE,cAAc,+CAA+C,CAAA;AAC7D,cAAc,oDAAoD,CAAA;AAClE,cAAc,gDAAgD,CAAA;AAC9D,cAAc,uDAAuD,CAAA;AACrE,cAAc,4DAA4D,CAAA;AAE1E,OAAO,EACL,+BAA+B,EAC/B,KAAK,yBAAyB,GAC/B,MAAM,uCAAuC,CAAA;AAE9C,OAAO,EAAE,YAAY,EAAE,MAAM,yBAAyB,CAAA;AAEtD,mBAAmB,8BAA8B,CAAA;AACjD,mBAAmB,4BAA4B,CAAA;AAC/C,mBAAmB,mCAAmC,CAAA;AACtD,mBAAmB,iCAAiC,CAAA;AACpD,mBAAmB,uCAAuC,CAAA;AAC1D,mBAAmB,gCAAgC,CAAA;AACnD,mBAAmB,8BAA8B,CAAA;AACjD,mBAAmB,4BAA4B,CAAA"}

package/dist/index.js

@@ -1,11 +1,20 @@
+export { AMBER_WEBHOOK_EVENT_TYPES, } from './constants/webhook.js';
 export * from './models/Amber.js';
-export * from './activities/AmberCreateTicketActivity.js';
-export * from './activities/AmberCommentTicketActivity.js';
-export * from './activities/AmberGetTicketActivity.js';
-export * from './activities/AmberInteractTicketActivity.js';
-export * from './activities/AmberTabulateTicketActivity.js';
-export * from './activities/AmberTransferTicketActivity.js';
-export * from './activities/AmberUpdateTicketActivity.js';
-export * from './activities/AmberLockTicketActivity.js';
-export * from './activities/AmberReleaseTicketLockActivity.js';
+export * from './models/Service.js';
+export * from './models/Ticket.js';
+export * from './errors/AmberRequestError.js';
+export * from './activities/AbstractAmberHttpRequestActivity.js';
+export * from './activities/AmberTabulateServiceActivity.js';
+export * from './activities/AmberTransferServiceActivity.js';
+export * from './activities/AmberUpdateServiceActivity.js';
+export * from './activities/ticket/AmberCommentTicketActivity.js';
+export * from './activities/ticket/AmberCreateTicketActivity.js';
+export * from './activities/ticket/AmberFindTicketFieldsActivity.js';
+export * from './activities/ticket/AmberGetTicketActivity.js';
+export * from './activities/ticket/AmberInteractTicketActivity.js';
+export * from './activities/ticket/AmberLockTicketActivity.js';
+export * from './activities/ticket/AmberReleaseTicketLockActivity.js';
+export * from './activities/ticket/AmberUpdateTicketFieldValueActivity.js';
+export { AmberServiceTabulateEventSchema, } from './inputs/AmberServiceTabulateEvent.js';
+export { AmberWebhook } from './tools/AmberWebhook.js';
 //# sourceMappingURL=index.js.map

package/dist/index.js.map

@@ -1 +1 @@
-{"version":3,"file":"index.js","sourceRoot":"","sources":["../src/index.ts"],"names":[],"mappings":"AAAA,cAAc,mBAAmB,CAAA;AACjC,cAAc,2CAA2C,CAAA;AACzD,cAAc,4CAA4C,CAAA;AAC1D,cAAc,wCAAwC,CAAA;AACtD,cAAc,6CAA6C,CAAA;AAC3D,cAAc,6CAA6C,CAAA;AAC3D,cAAc,6CAA6C,CAAA;AAC3D,cAAc,2CAA2C,CAAA;AACzD,cAAc,yCAAyC,CAAA;AACvD,cAAc,gDAAgD,CAAA"}
+{"version":3,"file":"index.js","sourceRoot":"","sources":["../src/index.ts"],"names":[],"mappings":"AAAA,OAAO,EACL,yBAAyB,GAE1B,MAAM,wBAAwB,CAAA;AAE/B,cAAc,mBAAmB,CAAA;AACjC,cAAc,qBAAqB,CAAA;AACnC,cAAc,oBAAoB,CAAA;AAElC,cAAc,+BAA+B,CAAA;AAE7C,cAAc,kDAAkD,CAAA;AAEhE,cAAc,8CAA8C,CAAA;AAC5D,cAAc,8CAA8C,CAAA;AAC5D,cAAc,4CAA4C,CAAA;AAE1D,cAAc,mDAAmD,CAAA;AACjE,cAAc,kDAAkD,CAAA;AAChE,cAAc,sDAAsD,CAAA;AACpE,cAAc,+CAA+C,CAAA;AAC7D,cAAc,oDAAoD,CAAA;AAClE,cAAc,gDAAgD,CAAA;AAC9D,cAAc,uDAAuD,CAAA;AACrE,cAAc,4DAA4D,CAAA;AAE1E,OAAO,EACL,+BAA+B,GAEhC,MAAM,uCAAuC,CAAA;AAE9C,OAAO,EAAE,YAAY,EAAE,MAAM,yBAAyB,CAAA"}

package/dist/inputs/AmberServiceTabulateEvent.d.ts

@@ -0,0 +1,75 @@
+import { Type } from 'typebox';
+export declare const AmberServiceTabulateEventDataSchema: Type.TObject<{
+    id: Type.TString;
+    isInformative: Type.TBoolean;
+    tabulationOption: Type.TObject<{
+        id: Type.TString;
+        name: Type.TString;
+        tabulation: Type.TObject<{
+            id: Type.TString;
+            name: Type.TString;
+        }>;
+    }>;
+    serviceTransfer: Type.TObject<{
+        id: Type.TString;
+        skill: Type.TObject<{
+            id: Type.TString;
+            name: Type.TString;
+        }>;
+    }>;
+    notes: Type.TArray<Type.TObject<{
+        id: Type.TString;
+        type: Type.TUnion<[Type.TLiteral<"public">, Type.TLiteral<"private">]>;
+        content: Type.TString;
+        createdAt: Type.TString;
+    }>>;
+    service: Type.TObject<{
+        id: Type.TString;
+    }>;
+    tenant: Type.TObject<{
+        id: Type.TString;
+        name: Type.TOptional<Type.TString>;
+    }>;
+}>;
+export declare const AmberServiceTabulateEventSchema: Type.TObject<{
+    specversion: Type.TString;
+    id: Type.TString;
+    type: Type.TString;
+    source: Type.TString;
+    subject: Type.TString;
+    time: Type.TString;
+    data: Type.TObject<{
+        id: Type.TString;
+        isInformative: Type.TBoolean;
+        tabulationOption: Type.TObject<{
+            id: Type.TString;
+            name: Type.TString;
+            tabulation: Type.TObject<{
+                id: Type.TString;
+                name: Type.TString;
+            }>;
+        }>;
+        serviceTransfer: Type.TObject<{
+            id: Type.TString;
+            skill: Type.TObject<{
+                id: Type.TString;
+                name: Type.TString;
+            }>;
+        }>;
+        notes: Type.TArray<Type.TObject<{
+            id: Type.TString;
+            type: Type.TUnion<[Type.TLiteral<"public">, Type.TLiteral<"private">]>;
+            content: Type.TString;
+            createdAt: Type.TString;
+        }>>;
+        service: Type.TObject<{
+            id: Type.TString;
+        }>;
+        tenant: Type.TObject<{
+            id: Type.TString;
+            name: Type.TOptional<Type.TString>;
+        }>;
+    }>;
+}>;
+export type AmberServiceTabulateEvent = Type.Static<typeof AmberServiceTabulateEventSchema>;
+//# sourceMappingURL=AmberServiceTabulateEvent.d.ts.map

package/dist/inputs/AmberServiceTabulateEvent.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"AmberServiceTabulateEvent.d.ts","sourceRoot":"","sources":["../../src/inputs/AmberServiceTabulateEvent.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,IAAI,EAAE,MAAM,SAAS,CAAA;AAS9B,eAAO,MAAM,mCAAmC;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;EAwC/C,CAAA;AAED,eAAO,MAAM,+BAA+B;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;EAG3C,CAAA;AAED,MAAM,MAAM,yBAAyB,GAAG,IAAI,CAAC,MAAM,CACjD,OAAO,+BAA+B,CACvC,CAAA"}

package/dist/inputs/AmberServiceTabulateEvent.js

@@ -0,0 +1,26 @@
+import { Type } from 'typebox';
+import { AmberWebhookServiceRefSchema, AmberWebhookTenantSchema, amberWebhookEventSchema, } from './AmberWebhookEvent.js';
+import { AMBER_WEBHOOK_EVENT_TYPES } from '../constants/webhook.js';
+export const AmberServiceTabulateEventDataSchema = Type.Object({
+    id: Type.String(),
+    isInformative: Type.Boolean(),
+    tabulationOption: Type.Object({
+        id: Type.String(),
+        name: Type.String(),
+        tabulation: Type.Object({ id: Type.String(), name: Type.String() }, { additionalProperties: true }),
+    }, { additionalProperties: true }),
+    serviceTransfer: Type.Object({
+        id: Type.String(),
+        skill: Type.Object({ id: Type.String(), name: Type.String() }, { additionalProperties: true }),
+    }, { additionalProperties: true }),
+    notes: Type.Array(Type.Object({
+        id: Type.String(),
+        type: Type.Union([Type.Literal('public'), Type.Literal('private')]),
+        content: Type.String(),
+        createdAt: Type.String(),
+    }, { additionalProperties: true })),
+    service: AmberWebhookServiceRefSchema,
+    tenant: AmberWebhookTenantSchema,
+}, { additionalProperties: true });
+export const AmberServiceTabulateEventSchema = amberWebhookEventSchema(AMBER_WEBHOOK_EVENT_TYPES.serviceTabulate, AmberServiceTabulateEventDataSchema);
+//# sourceMappingURL=AmberServiceTabulateEvent.js.map

package/dist/inputs/AmberServiceTabulateEvent.js.map

@@ -0,0 +1 @@
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package/dist/inputs/AmberWebhookEvent.d.ts

@@ -0,0 +1,19 @@
+import { Type } from 'typebox';
+import type { AmberWebhookEventType } from '../constants/webhook.js';
+export declare const AmberWebhookTenantSchema: Type.TObject<{
+    id: Type.TString;
+    name: Type.TOptional<Type.TString>;
+}>;
+export declare const AmberWebhookServiceRefSchema: Type.TObject<{
+    id: Type.TString;
+}>;
+export declare function amberWebhookEventSchema<TData extends Type.TSchema>(type: AmberWebhookEventType, data: TData): Type.TObject<{
+    specversion: Type.TString;
+    id: Type.TString;
+    type: Type.TString;
+    source: Type.TString;
+    subject: Type.TString;
+    time: Type.TString;
+    data: TData;
+}>;
+//# sourceMappingURL=AmberWebhookEvent.d.ts.map

package/dist/inputs/AmberWebhookEvent.d.ts.map

@@ -0,0 +1 @@
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package/dist/inputs/AmberWebhookEvent.js

@@ -0,0 +1,15 @@
+import { Type } from 'typebox';
+export const AmberWebhookTenantSchema = Type.Object({ id: Type.String(), name: Type.Optional(Type.String()) }, { additionalProperties: true });
+export const AmberWebhookServiceRefSchema = Type.Object({ id: Type.String() }, { additionalProperties: true });
+export function amberWebhookEventSchema(type, data) {
+    return Type.Object({
+        specversion: Type.String(),
+        id: Type.String(),
+        type: Type.String({ pattern: `(^|[.:])${type}$` }),
+        source: Type.String(),
+        subject: Type.String(),
+        time: Type.String(),
+        data,
+    }, { additionalProperties: true });
+}
+//# sourceMappingURL=AmberWebhookEvent.js.map

package/dist/inputs/AmberWebhookEvent.js.map

@@ -0,0 +1 @@
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package/dist/models/Amber.d.ts

@@ -1,16 +1,19 @@
-import { type AmberCreateTicketActivityInput } from '../activities/AmberCreateTicketActivity.js';
-import { type AmberGetTicketActivityInput } from '../activities/AmberGetTicketActivity.js';
+import { type Secret } from '@t4h.framework/core';
+import type { ServiceRequestConfig } from './Service.js';
+import { type AmberCreateTicketActivityInput } from '../activities/ticket/AmberCreateTicketActivity.js';
 export type AmberConfig = {
     url: string;
     tenant: string;
     channel: string;
     clientId: string;
-    clientSecret: string;
+    clientSecret: Secret;
 };
 export declare class Amber {
     #private;
     constructor(config: AmberConfig);
-    createTicket(input: Omit<AmberCreateTicketActivityInput, 'auth' | 'url' | 'channel'>): Promise<Promise<import("./Ticket.js").Ticket>>;
-    getTicket(input: Omit<AmberGetTicketActivityInput, 'auth' | 'url'>): Promise<Promise<import("./Ticket.js").Ticket>>;
+    get url(): string;
+    createTicket(input: Omit<AmberCreateTicketActivityInput, 'channel'>, config?: ServiceRequestConfig): Promise<Promise<import("./Ticket.js").Ticket>>;
+    getTicket(id: string, config?: ServiceRequestConfig): Promise<Promise<import("./Ticket.js").Ticket>>;
+    private settings;
 }
 //# sourceMappingURL=Amber.d.ts.map

package/dist/models/Amber.d.ts.map

@@ -1 +1 @@
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package/dist/models/Amber.js

@@ -1,42 +1,36 @@
 import { History } from '@t4h.framework/core';
-import { AmberConnection } from './AmberConnection.js';
-import { AmberCreateTicketActivity, } from '../activities/AmberCreateTicketActivity.js';
-import { AmberGetTicketActivity, } from '../activities/AmberGetTicketActivity.js';
-const CHANNEL_BASE_URL = 'v1/tenants/:safeTenantId/channels/:channel';
-const getAmberUrl = (url, channel, tenant) => {
-    const channelUrl = CHANNEL_BASE_URL.replace(':safeTenantId', tenant).replace(':channel', channel);
-    return new URL(channelUrl, url);
-};
+import { AmberCreateTicketActivity, } from '../activities/ticket/AmberCreateTicketActivity.js';
+import { AmberGetTicketActivity } from '../activities/ticket/AmberGetTicketActivity.js';
+import { AMBER_CHANNEL_PATH } from '../constants/urls.js';
 const amberCreateTicketActivity = History.bind(AmberCreateTicketActivity);
 const amberGetTicketActivity = History.bind(AmberGetTicketActivity);
 export class Amber {
     #config;
-    #connection;
+    #url;
     constructor(config) {
         this.#config = config;
-        const url = getAmberUrl(config.url, config.channel, config.tenant);
-        this.#connection = new AmberConnection(url.href, config.clientId, config.clientSecret);
+        this.#url = new URL(AMBER_CHANNEL_PATH.replace(':tenant', config.tenant).replace(':channel', config.channel), config.url).href;
     }
-    createTicket(input) {
-        return amberCreateTicketActivity({
-            ...input,
-            channel: this.#config.channel,
-            auth: {
-                username: this.#config.clientId,
-                password: this.#config.clientSecret,
-            },
-            url: this.#connection.url,
-        });
+    get url() {
+        return this.#url;
+    }
+    createTicket(input, config) {
+        return amberCreateTicketActivity({ ...input, channel: this.#config.channel }, this.settings(config));
+    }
+    getTicket(id, config) {
+        return amberGetTicketActivity(id, this.settings(config));
     }
-    getTicket(input) {
-        return amberGetTicketActivity({
-            ...input,
+    settings(config) {
+        const settings = {
             auth: {
                 username: this.#config.clientId,
                 password: this.#config.clientSecret,
             },
-            url: this.#connection.url,
-        });
+            url: this.#url,
+        };
+        if (config?.retry)
+            settings.retry = config.retry;
+        return settings;
     }
 }
 //# sourceMappingURL=Amber.js.map

package/dist/models/Amber.js.map

@@ -1 +1 @@
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package/dist/models/Service.d.ts

@@ -0,0 +1,26 @@
+import { type AsyncActivityAwaitable, type Secret } from '@t4h.framework/core';
+import type { AmberHttpRequestActivityInput } from '../activities/AbstractAmberHttpRequestActivity.js';
+import { type AmberTabulateServiceActivityInput } from '../activities/AmberTabulateServiceActivity.js';
+import { AmberTransferServiceActivity, type AmberTransferServiceActivityInput } from '../activities/AmberTransferServiceActivity.js';
+import { type AmberUpdateServiceActivityInput } from '../activities/AmberUpdateServiceActivity.js';
+export type ServiceConfig = {
+    clientId: string;
+    clientSecret: Secret;
+    url: string;
+};
+export type ServiceRequestConfig = Pick<AmberHttpRequestActivityInput, 'retry'>;
+export type ServiceTransferOptions = ServiceRequestConfig & Pick<AmberTransferServiceActivityInput, 'timeoutInMs'>;
+/** What `transfer` resolves to: `wait()` suspends until the transfer settles. */
+export type ServiceTransferAwaitable = Pick<AsyncActivityAwaitable<AmberTransferServiceActivity>, 'wait'>;
+export declare abstract class Service {
+    readonly id: string;
+    protected readonly config: ServiceConfig;
+    constructor(id: string, config: ServiceConfig);
+    static configOf(settings: AmberHttpRequestActivityInput): ServiceConfig;
+    transfer(input: Omit<AmberTransferServiceActivityInput, 'id' | 'timeoutInMs'>, { timeoutInMs, ...config }?: ServiceTransferOptions): Promise<ServiceTransferAwaitable>;
+    tabulate(input: Omit<AmberTabulateServiceActivityInput, 'id'>, config?: ServiceRequestConfig): Promise<Promise<void>>;
+    update(input: Omit<AmberUpdateServiceActivityInput, 'id'>, config?: ServiceRequestConfig): Promise<Promise<void>>;
+    finish(config?: ServiceRequestConfig): Promise<Promise<void>>;
+    protected settings(config?: ServiceRequestConfig): AmberHttpRequestActivityInput;
+}
+//# sourceMappingURL=Service.d.ts.map

package/dist/models/Service.d.ts.map

@@ -0,0 +1 @@
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package/dist/models/Service.js

@@ -0,0 +1,53 @@
+import { History, } from '@t4h.framework/core';
+import { AmberTabulateServiceActivity, } from '../activities/AmberTabulateServiceActivity.js';
+import { AmberTransferServiceActivity, } from '../activities/AmberTransferServiceActivity.js';
+import { AmberUpdateServiceActivity, } from '../activities/AmberUpdateServiceActivity.js';
+const amberTransferActivity = History.bind(AmberTransferServiceActivity);
+const amberTabulateActivity = History.bind(AmberTabulateServiceActivity);
+const amberUpdateActivity = History.bind(AmberUpdateServiceActivity);
+export class Service {
+    id;
+    config;
+    constructor(id, config) {
+        this.id = id;
+        this.config = config;
+    }
+    static configOf(settings) {
+        return {
+            clientId: settings.auth.username,
+            clientSecret: settings.auth.password,
+            url: settings.url,
+        };
+    }
+    transfer(input, { timeoutInMs, ...config } = {}) {
+        const activityInput = {
+            ...input,
+            id: this.id,
+        };
+        if (timeoutInMs !== undefined)
+            activityInput.timeoutInMs = timeoutInMs;
+        return amberTransferActivity(activityInput, this.settings(config));
+    }
+    tabulate(input, config) {
+        return amberTabulateActivity({ ...input, id: this.id }, this.settings(config));
+    }
+    update(input, config) {
+        return amberUpdateActivity({ ...input, id: this.id }, this.settings(config));
+    }
+    finish(config) {
+        return this.update({ status: 'finished' }, config);
+    }
+    settings(config) {
+        const settings = {
+            auth: {
+                username: this.config.clientId,
+                password: this.config.clientSecret,
+            },
+            url: this.config.url,
+        };
+        if (config?.retry)
+            settings.retry = config.retry;
+        return settings;
+    }
+}
+//# sourceMappingURL=Service.js.map

package/dist/models/Service.js.map

@@ -0,0 +1 @@
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package/dist/models/Ticket.d.ts

@@ -1,28 +1,27 @@
-import { type AmberCommentTicketActivityInput } from '../activities/AmberCommentTicketActivity.js';
-import { type AmberInteractTicketActivityInput } from '../activities/AmberInteractTicketActivity.js';
-import { type AmberLockTicketActivityInput } from '../activities/AmberLockTicketActivity.js';
-import { type AmberTabulateTicketActivityInput } from '../activities/AmberTabulateTicketActivity.js';
-import { AmberTransferTicketActivity, type AmberTransferTicketActivityInput } from '../activities/AmberTransferTicketActivity.js';
-import { type AmberUpdateTicketActivityInput } from '../activities/AmberUpdateTicketActivity.js';
-type Input<TInput> = Omit<TInput, 'auth' | 'url' | 'id'>;
-type TicketConfig = {
-    clientId: string;
-    clientSecret: string;
-    url: string;
+import { Service, type ServiceRequestConfig, type ServiceTransferAwaitable, type ServiceTransferOptions } from './Service.js';
+import type { AmberTransferServiceActivityInput } from '../activities/AmberTransferServiceActivity.js';
+import { type AmberCommentTicketActivityInput } from '../activities/ticket/AmberCommentTicketActivity.js';
+import { type AmberLockTicketActivityInput } from '../activities/ticket/AmberLockTicketActivity.js';
+import { type AmberUpdateTicketFieldValueActivityInput } from '../activities/ticket/AmberUpdateTicketFieldValueActivity.js';
+import type { ServiceTicketInteractionInput } from '../typings/ServiceTicketInteraction.js';
+import type { ServiceTicketLockInput } from '../typings/ServiceTicketLock.js';
+export type TicketTransferOptions = ServiceTransferOptions & {
+    /**
+     * Lock taken back by the workflow once `wait()` resolves, so no agent picks
+     * the ticket up again while the workflow finishes it. Defaults to a lock
+     * with no expiration. Pass `false` to leave the ticket unlocked, or
+     * `{ expiresAt, metadata }` to customize the lock. Only applies to
+     * transfers that release the lock (`status: 'in-queue'` or `lockRelease`).
+     */
+    lock?: Omit<ServiceTicketLockInput, 'ref'> | false;
 };
-export declare class Ticket {
-    #private;
-    readonly id: string;
-    private readonly config;
-    constructor(id: string, config: TicketConfig);
-    tabulate(input: Input<AmberTabulateTicketActivityInput>): Promise<Promise<void>>;
-    transfer(input: Input<AmberTransferTicketActivityInput>): Promise<import("@t4h.framework/core").AsyncActivityAwaitable<AmberTransferTicketActivity>>;
-    comment(input: Input<AmberCommentTicketActivityInput>): Promise<Promise<void>>;
-    interact(input: Input<AmberInteractTicketActivityInput>): Promise<Promise<void>>;
-    finish(): Promise<Promise<void>>;
-    update(input: Input<AmberUpdateTicketActivityInput>): Promise<Promise<void>>;
-    lock(input: Input<AmberLockTicketActivityInput>): Promise<Promise<void>>;
-    releaseLock(): Promise<Promise<void>>;
+export declare class Ticket extends Service {
+    transfer(input: Omit<AmberTransferServiceActivityInput, 'id' | 'timeoutInMs'>, { lock, ...options }?: TicketTransferOptions): Promise<ServiceTransferAwaitable>;
+    comment(input: Omit<AmberCommentTicketActivityInput, 'id'>, config?: ServiceRequestConfig): Promise<Promise<void>>;
+    interact(input: ServiceTicketInteractionInput, config?: ServiceRequestConfig): Promise<Promise<void>>;
+    lock(input?: Omit<AmberLockTicketActivityInput, 'id'>, config?: ServiceRequestConfig): Promise<Promise<void>>;
+    releaseLock(config?: ServiceRequestConfig): Promise<Promise<void>>;
+    fields(config?: ServiceRequestConfig): Promise<Promise<import("../index.js").ServiceTicketFieldOutput[]>>;
+    updateField(input: Omit<AmberUpdateTicketFieldValueActivityInput, 'id'>, config?: ServiceRequestConfig): Promise<Promise<void>>;
 }
-export {};
 //# sourceMappingURL=Ticket.d.ts.map

package/dist/models/Ticket.d.ts.map

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