@synap-core/workspace-templates 0.2.2 → 0.3.0

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package/src/crm.yaml CHANGED
@@ -1555,429 +1555,6 @@ entityLinks:
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  - sourceProfileSlug: deal
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  targetProfileSlug: pipeline
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  type: belongs_to
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- seedEntities:
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- - profileSlug: company
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- title: Lumio Technologies
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- properties:
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- company-status: Prospect
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- industry: SaaS
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- company-size: 51-200
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- arr: 0
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- website: https://lumio.io
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- location: Paris, France
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- health-score: 72
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- account-owner: Antoine
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- last-contact-date: "2026-02-10"
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- company-tags:
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- - ai
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- - b2b
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- - priority
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- notes: Interested in the data sovereignty angle. CTO is hands-on.
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- - profileSlug: company
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- title: Meridian Finance
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- properties:
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- company-status: Customer
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- industry: Fintech
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- company-size: 201-500
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- arr: 48000
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- website: https://meridianfinance.eu
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- location: Brussels, Belgium
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- health-score: 88
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- account-owner: Antoine
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- last-contact-date: "2026-02-18"
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- company-tags:
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- - fintech
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- - gdpr-sensitive
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- - expansion
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- notes: Renewing Q1. Explore expansion into compliance module.
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- content: |-
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- # Account Brief: Meridian Finance
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-
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- ## Overview
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-
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- Meridian Finance is a mid-market financial advisory firm (201-500 employees) using Synap since Q3 2024. Currently on the Business plan (€1,400/month, 25 seats). This renewal cycle also includes an expansion conversation — compliance team wants to onboard (additional 15 seats).
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-
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- ## Relationship health
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-
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- - **Health score**: 82/100
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- - **Primary contact**: Marcus Holt (VP Operations) — strong champion, uses Synap daily for deal tracking and team coordination
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- - **Usage**: High. 22 of 25 seats active. Core use cases: deal pipeline, client note-taking, compliance log
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-
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- ## Renewal context
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-
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- Contract expires March 31, 2026. Marcus initiated the renewal conversation proactively in January — positive signal. The expansion request (compliance team) was his idea, not a upsell push from our side.
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-
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- **Current**: €1,400/month × 12 = €16,800/year
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- **Proposed renewal + expansion**: €1,950/month × 12 = €23,400/year (+39%)
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-
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- ## Risk factors
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-
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- - CFO is new (joined January 2026) — unknown stance on SaaS spend
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- - Competing internal proposal to consolidate on Microsoft 365 (SharePoint + Viva)
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- - Marcus has confirmed he's advocating for Synap but may need us to provide ROI data
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-
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- ## Strategy
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-
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- Lead with usage data and ROI framing. Get Marcus a one-pager he can share with the new CFO. The Microsoft consolidation risk is real — need to position Synap as complementary to M365, not competing with it.
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- - profileSlug: company
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- title: Arko Health
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- properties:
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- company-status: Active
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- industry: Healthcare
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- company-size: 11-50
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- arr: 18000
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- website: https://arkohealth.com
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- location: Lyon, France
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- health-score: 55
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- account-owner: Sophie
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- last-contact-date: "2026-01-28"
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- company-tags:
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- - healthcare
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- - at-risk
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- notes: Usage dropped last month. Schedule QBR.
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- - profileSlug: contact
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- title: Camille Renard
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- properties:
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- contact-role: Champion
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- contact-status: Active
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- job-title: CTO
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- company-name: ref:company:Lumio Technologies
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- email: c.renard@lumio.io
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- phone: +33 6 12 34 56 78
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- linkedin: https://linkedin.com/in/camillerenard
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- lead-score: 84
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- contact-source: LinkedIn
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- contact-owner: Antoine
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- last-interaction: "2026-02-10"
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- contact-tags:
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- - technical
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- - champion
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- - decision-maker
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- - profileSlug: contact
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- title: Marcus Holt
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- properties:
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- contact-role: Decision Maker
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- contact-status: Active
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- job-title: VP of Operations
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- company-name: ref:company:Meridian Finance
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- email: m.holt@meridianfinance.eu
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- phone: +32 2 555 0198
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- linkedin: https://linkedin.com/in/marcusholt
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- lead-score: 91
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- contact-source: Referral
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- contact-owner: Antoine
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- last-interaction: "2026-02-18"
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- contact-tags:
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- - renewal
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- - expansion-potential
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- - profileSlug: contact
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- title: Isabelle Moreau
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- properties:
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- contact-role: Lead
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- contact-status: Nurturing
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- job-title: Head of Digital
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- company-name: ref:company:Arko Health
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- email: i.moreau@arkohealth.com
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- lead-score: 47
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- contact-source: Event
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- contact-owner: Sophie
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- last-interaction: "2026-01-28"
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- contact-tags:
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- - healthcare
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- - nurture
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- - profileSlug: deal
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- title: Lumio — Data Pod Enterprise Licence
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- properties:
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- stage: Proposal
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- deal-value: 36000
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- probability: 60
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- close-date: "2026-03-31"
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- deal-type: New Business
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- deal-company: ref:company:Lumio Technologies
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- deal-contact: ref:contact:Camille Renard
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- deal-owner: Antoine
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- next-action: Send revised proposal with compliance annex
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- next-action-date: "2026-02-25"
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- deal-source: Outbound
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- deal-tags:
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- - q1
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- - priority
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- - enterprise
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- content: |-
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- # Deal Brief: Lumio Technologies — Data Pod Enterprise Licence
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-
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- ## Opportunity summary
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- Lumio Technologies is evaluating Synap as the data infrastructure layer for their internal knowledge management and client-facing data operations. Decision maker is Camille Renard (Head of Engineering), with budget authority sitting with the CTO (François Leroy, not yet in contact).
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-
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- - **Stage**: Proposal
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- - **Value**: €28,000 / year
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- - **Close target**: March 31, 2026
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- - **Win probability**: 65%
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-
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- ## Why they're looking
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- Lumio's current stack is fragmented: Notion for internal docs, HubSpot for client data, Airtable for project tracking. No single system of record. The data sovereignty angle resonates strongly — they've had two incidents in the last year where vendor downtime blocked client deliverables.
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- ## Competitive situation
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- Evaluating three options: Synap, a custom-built internal tool, and extending their current Notion setup. The custom-build option is losing traction (engineering bandwidth is constrained). Synap vs. extended Notion is the real comparison.
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- ## Win conditions
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-
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- 1. Demo showing cross-entity relationships — specifically, linking client records to project entities to activity logs
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- 2. Self-hosting option confirmed for their EU data residency requirement
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- 3. Pricing flexibility on seat count (currently 12 users, may scale to 30+)
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-
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- ## Next actions
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-
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- - [ ] Send proposal deck with custom pricing table (by Feb 28)
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- - [ ] Schedule technical session with François Leroy
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- - [ ] Confirm self-hosting deployment timeline with engineering team
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- - profileSlug: deal
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- title: Meridian Finance — 2026 Renewal + Expansion
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- properties:
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- stage: Negotiation
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- deal-value: 72000
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- probability: 85
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- close-date: "2026-03-15"
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- deal-type: Renewal
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- deal-company: ref:company:Meridian Finance
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- deal-contact: ref:contact:Marcus Holt
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- deal-owner: Antoine
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- next-action: Final contract review call
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- next-action-date: "2026-02-26"
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- deal-source: Inbound
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- deal-tags:
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- - renewal
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- - expansion
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- - q1-close
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- - profileSlug: deal
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- title: Arko Health — Starter Workspace
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- properties:
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- stage: Qualified
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- deal-value: 9600
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- probability: 35
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- close-date: "2026-04-30"
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- deal-type: New Business
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- deal-company: ref:company:Arko Health
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- deal-contact: ref:contact:Isabelle Moreau
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- deal-owner: Sophie
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- next-action: Send case study from healthcare client
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- next-action-date: "2026-03-01"
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- deal-source: Event
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- deal-tags:
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- - healthcare
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- - at-risk
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- - q2
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- - profileSlug: deal
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- title: Vanta Labs — Pilot Evaluation
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- properties:
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- stage: Prospecting
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- deal-value: 24000
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- probability: 20
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- close-date: "2026-05-15"
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- deal-type: New Business
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- deal-company: ref:company:Vanta Labs
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- deal-contact: ref:contact:Thomas Geiger
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- deal-owner: Antoine
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- next-action: Discovery call scheduled
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- next-action-date: "2026-02-28"
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- deal-source: Outbound
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- deal-tags:
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- - pilot
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- - early-stage
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- - profileSlug: activity
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- title: Product demo — Lumio CTO
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- properties:
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- activity-type: Demo
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- activity-date: "2026-02-10"
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- activity-status: Completed
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- activity-outcome: Positive
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- related-company: ref:company:Lumio Technologies
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- related-contact: ref:contact:Camille Renard
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- related-deal: ref:deal:Lumio — Data Pod Enterprise Licence
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- activity-owner: Antoine
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- summary: Ran full platform demo. Strong reaction to the relationship graph and pod sovereignty model. Asked for compliance documentation.
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- duration-min: 60
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- content: |-
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- # Product Demo — Lumio Technologies
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- **Date**: February 10, 2026
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- **Attendees**: Camille Renard (Head of Engineering, Lumio), Antoine (Synap)
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- **Type**: Demo
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- **Outcome**: Positive
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-
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- ## What we covered
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- Ran a 45-minute walkthrough of Synap's entity model, focusing on cross-profile relationships. Specifically demoed:
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- 1. A Company entity with linked Contacts, Deals, and Activity log — all from one view
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- 2. The graph view showing the relationship map across entity types
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- 3. Bento dashboard with live entity counts and feed
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- Camille's reaction to the graph view: "This is what we've been trying to build manually in Notion for two years."
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- ## Key objections raised
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- - **Self-hosting**: They need EU data residency. Confirmed Synap supports self-hosted deployment. Need to send technical docs.
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- - **Migration**: Existing Notion data (~3,000 pages). Asked about import tooling — told them CSV import is live, full Notion export support in Q2 roadmap.
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- - **Seat pricing**: Currently 12 users but expects to grow. Agreed to discuss volume pricing in proposal.
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- ## Commitments made
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- - Antoine: Send proposal by Feb 28 with custom pricing for 12-30 seat range
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- - Antoine: Intro Camille to engineering team for self-hosting technical session
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- - Camille: Get François Leroy (CTO) into next call
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-
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- ## Assessment
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- High intent. The data sovereignty framing landed. Biggest risk is the CTO not prioritizing before Q1 close — need to get him into the room before March 15.
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- - profileSlug: activity
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- title: Renewal negotiation call — Meridian
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- properties:
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- activity-type: Call
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- activity-date: "2026-02-18"
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- activity-status: Completed
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- activity-outcome: Positive
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- related-company: ref:company:Meridian Finance
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- related-contact: ref:contact:Marcus Holt
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- related-deal: ref:deal:Meridian Finance — 2026 Renewal + Expansion
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- activity-owner: Antoine
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- summary: Aligned on price and new module scope. Final contract to be sent by Feb 26.
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- duration-min: 45
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- - profileSlug: activity
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- title: Follow-up email — Arko Health
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- properties:
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- activity-type: Follow-up
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- activity-date: "2026-03-01"
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- activity-status: Planned
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- activity-outcome: Pending
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- related-company: ref:company:Arko Health
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- related-contact: ref:contact:Isabelle Moreau
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- related-deal: ref:deal:Arko Health — Starter Workspace
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- activity-owner: Sophie
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- summary: Send healthcare sector case study to re-engage.
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- duration-min: 0
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- - profileSlug: pipeline
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- title: New Business — Q1 2026
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- properties:
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- pipeline-status: Active
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- pipeline-type: New Business
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- total-value: 69600
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- deal-count: 3
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- avg-cycle-days: 45
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- win-rate: 38
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- pipeline-owner: Antoine
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- quarter-target: 120000
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- - profileSlug: pipeline
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- title: Renewals & Expansion — Q1 2026
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- properties:
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- pipeline-status: Active
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- pipeline-type: Renewal
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- total-value: 72000
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- deal-count: 1
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- avg-cycle-days: 21
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- win-rate: 85
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- pipeline-owner: Antoine
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- quarter-target: 80000
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- - profileSlug: company
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- title: Vanta Labs
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- properties:
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- company-status: Prospect
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- industry: Technology
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- company-size: 11-50
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- website: https://vantalabs.io
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- location: Berlin, Germany
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- health-score: 60
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- account-owner: Antoine
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- last-contact-date: "2026-02-05"
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- company-tags:
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- - prospect
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- - pilot
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- - germany
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- - profileSlug: contact
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- title: Thomas Geiger
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- properties:
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- contact-role: Decision Maker
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- contact-status: Active
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- job-title: Head of Product
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- company-name: ref:company:Vanta Labs
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- email: thomas@vantalabs.io
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- lead-score: 72
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- contact-source: Outbound
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- contact-owner: Antoine
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- last-interaction: "2026-02-05"
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- contact-tags:
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- - pilot
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- - product-led
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- suggestedRelations:
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- - sourceRef: contact:Camille Renard
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- targetRef: company:Lumio Technologies
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- type: belongs_to_project
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- - sourceRef: contact:Marcus Holt
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- targetRef: company:Meridian Finance
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- type: belongs_to_project
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- - sourceRef: contact:Isabelle Moreau
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- targetRef: company:Arko Health
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- type: belongs_to_project
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- - sourceRef: contact:Thomas Geiger
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- targetRef: company:Vanta Labs
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- type: belongs_to_project
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- - sourceRef: deal:Lumio — Data Pod Enterprise Licence
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- targetRef: company:Lumio Technologies
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- type: belongs_to_project
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- - sourceRef: deal:Meridian Finance — 2026 Renewal + Expansion
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- targetRef: company:Meridian Finance
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- type: belongs_to_project
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- - sourceRef: deal:Arko Health — Starter Workspace
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- targetRef: company:Arko Health
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- type: belongs_to_project
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- - sourceRef: deal:Vanta Labs — Pilot Evaluation
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- targetRef: company:Vanta Labs
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- type: belongs_to_project
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- - sourceRef: deal:Lumio — Data Pod Enterprise Licence
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- targetRef: contact:Camille Renard
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- type: relates_to
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- - sourceRef: deal:Meridian Finance — 2026 Renewal + Expansion
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- targetRef: contact:Marcus Holt
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- type: relates_to
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- - sourceRef: deal:Arko Health — Starter Workspace
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- targetRef: contact:Isabelle Moreau
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- type: relates_to
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- - sourceRef: deal:Vanta Labs — Pilot Evaluation
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- targetRef: contact:Thomas Geiger
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- type: relates_to
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- - sourceRef: activity:Product demo — Lumio CTO
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- targetRef: deal:Lumio — Data Pod Enterprise Licence
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- type: relates_to
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- - sourceRef: activity:Renewal negotiation call — Meridian
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- targetRef: deal:Meridian Finance — 2026 Renewal + Expansion
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- type: relates_to
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- - sourceRef: activity:Follow-up email — Arko Health
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- targetRef: deal:Arko Health — Starter Workspace
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- type: relates_to
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- - sourceRef: activity:Product demo — Lumio CTO
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- targetRef: contact:Camille Renard
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- type: attended_by
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- - sourceRef: activity:Renewal negotiation call — Meridian
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- targetRef: contact:Marcus Holt
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- type: attended_by
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- - sourceRef: activity:Follow-up email — Arko Health
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- targetRef: contact:Isabelle Moreau
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- type: attended_by
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- - sourceRef: deal:Lumio — Data Pod Enterprise Licence
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- targetRef: pipeline:New Business — Q1 2026
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- type: belongs_to_project
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- - sourceRef: deal:Arko Health — Starter Workspace
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- targetRef: pipeline:New Business — Q1 2026
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- type: belongs_to_project
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- - sourceRef: deal:Vanta Labs — Pilot Evaluation
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- targetRef: pipeline:New Business — Q1 2026
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- type: belongs_to_project
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- - sourceRef: deal:Meridian Finance — 2026 Renewal + Expansion
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- targetRef: pipeline:Renewals & Expansion — Q1 2026
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- type: belongs_to_project
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  displayTemplates:
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  - name: Deal Card
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  description: Sales deal with pipeline stage, value, probability, and linked company