@startanaicompany/crm 2.5.1 → 2.5.2

package/index.js

@@ -2162,14 +2162,27 @@ const supportCmd = program.command('support').description('Submit and manage bug
     .description(`Submit a new ${singular} report`)
     .requiredOption('--title <title>', `${singular} title (max 200 chars)`)
     .requiredOption('--description <desc>', 'Full description (max 2000 chars)')
+    .option('--priority <p>', 'Priority: low|medium|high|critical (default: medium)', 'medium')
+    .option('--cli-version <v>', 'Your CLI version (e.g. 2.5.1)')
+    .option('--tags <tags>', 'Comma-separated tags (e.g. auth,login,ui)')
+    .option('--severity <s>', type === 'bugs' ? 'Severity: cosmetic|minor|major|critical (bugs only)' : '(ignored for features)')
+    .option('--from-agent-name <name>', 'Agent name for attribution (falls back to config defaultAgentName)')
     .action(async (opts) => {
       const globalOpts = program.opts();
-      const client = getClient(globalOpts);
+      const agentName = resolveAgentName(opts.fromAgentName);
+      const client = getClient(globalOpts, agentName);
       try {
-        const res = await client.post(`/support/${type}`, {
+        const body = {
           title: opts.title,
-          description: opts.description
-        });
+          description: opts.description,
+          priority: opts.priority
+        };
+        if (opts.cliVersion) body.cli_version = opts.cliVersion;
+        if (opts.tags) body.tags = opts.tags.split(',').map(t => t.trim()).filter(Boolean);
+        if (opts.severity && type === 'bugs') body.severity = opts.severity;
+        // GAP-S10-2: send agent_name in body as well (belt-and-suspenders alongside X-Agent-Name header)
+        if (agentName) body.agent_name = agentName;
+        const res = await client.post(`/support/${type}`, body);
         console.log(`${singular.charAt(0).toUpperCase() + singular.slice(1)} submitted. ID: ${res.data.data.id}`);
         printJSON(res.data);
       } catch (err) {
@@ -2206,6 +2219,21 @@ const supportCmd = program.command('support').description('Submit and manage bug
       }
     });
 
+  typeCmd
+    .command('comments')
+    .description(`List all comments on your ${singular} ticket`)
+    .requiredOption('--id <id>', 'Ticket ID')
+    .action(async (opts) => {
+      const globalOpts = program.opts();
+      const client = getClient(globalOpts);
+      try {
+        const res = await client.get(`/support/${type}/${opts.id}/comments`);
+        printJSON(res.data);
+      } catch (err) {
+        handleError(err);
+      }
+    });
+
   typeCmd
     .command('comment')
     .description(`Add a comment to your own ${singular} ticket`)
@@ -2224,6 +2252,57 @@ const supportCmd = program.command('support').description('Submit and manage bug
         handleError(err);
       }
     });
+
+  typeCmd
+    .command('close')
+    .description(`Close/withdraw your own ${singular} ticket (requires reason)`)
+    .requiredOption('--id <id>', 'Ticket ID')
+    .requiredOption('--reason <reason>', 'Reason for closing')
+    .action(async (opts) => {
+      const globalOpts = program.opts();
+      const client = getClient(globalOpts);
+      try {
+        const res = await client.patch(`/support/${type}/${opts.id}/close`, { reason: opts.reason });
+        console.log('Ticket closed.');
+        printJSON(res.data);
+      } catch (err) {
+        handleError(err);
+      }
+    });
+
+  typeCmd
+    .command('reopen')
+    .description(`Reopen a resolved ${singular} ticket (requires note)`)
+    .requiredOption('--id <id>', 'Ticket ID')
+    .requiredOption('--note <note>', 'Explanation for reopening')
+    .action(async (opts) => {
+      const globalOpts = program.opts();
+      const client = getClient(globalOpts);
+      try {
+        const res = await client.patch(`/support/${type}/${opts.id}/reopen`, { note: opts.note });
+        console.log('Ticket reopened.');
+        printJSON(res.data);
+      } catch (err) {
+        handleError(err);
+      }
+    });
+
+  typeCmd
+    .command('update')
+    .description(`Add a note to your ${singular} ticket (use when status is needs_more_info)`)
+    .requiredOption('--id <id>', 'Ticket ID')
+    .requiredOption('--note <note>', 'Additional information')
+    .action(async (opts) => {
+      const globalOpts = program.opts();
+      const client = getClient(globalOpts);
+      try {
+        const res = await client.patch(`/support/${type}/${opts.id}/update`, { note: opts.note });
+        console.log('Note added.');
+        printJSON(res.data);
+      } catch (err) {
+        handleError(err);
+      }
+    });
 });
 
 program.parse(process.argv);

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@startanaicompany/crm",
-  "version": "2.5.1",
+  "version": "2.5.2",
   "description": "AI-first CRM CLI \u2014 manage leads and API keys from the terminal",
   "main": "index.js",
   "bin": {