@sphoro/bugcatch-web-sdk 0.19.0 → 0.21.0

package/README.md

@@ -55,7 +55,7 @@ BugCatch.init({
 ```html
 <!-- Pin the version. Without one the CDN serves whatever is latest, so a
      future release changes behaviour on a site nobody redeployed. -->
-<script src="https://unpkg.com/@sphoro/bugcatch-web-sdk@0.19.0/dist/bugcatch.umd.js"></script>
+<script src="https://unpkg.com/@sphoro/bugcatch-web-sdk@0.21.0/dist/bugcatch.umd.js"></script>
 <script>
   BugCatch.init({ apiBase: '…', apiKey: 'bc_live_…', projectId: '…' });
 </script>
@@ -381,6 +381,7 @@ On top of that:
 | `drafts` | `true` | Recover an unfinished report on this device for seven days. |
 | `agentIssues` | `true` | Show the one-tap questions the assistant answers by itself. Draws nothing until the project turns the agent on. |
 | `knownIssues` | `true` | Show what this project already knows is broken, with "me too". Draws nothing until the project turns it on. |
+| `feedback` | `true` | Offer **Give feedback** beside **Report a bug** in the panel, where the project has it on (Settings → Project → General, on by default). `false` hides it on this site; `feedback()` still sends. |
 | `announcements` | `true` | Show what your team publishes under Settings → Project → Widget announcements, in the panel and beside the button. Draws nothing until one is published. `false` to show them your own way with `announcements()`. |
 | `beforeSend` | — | Mutate the payload, or return `false` to cancel. |
 | `updates` | `true` | Tell the reporter live when a report they filed moves. |
@@ -426,6 +427,8 @@ await BugCatch.agentIssues();             // one-tap questions the assistant ans
 
 await BugCatch.knownIssues(); await BugCatch.matchKnownIssues(q, { signal }); await BugCatch.meToo(bugId);
 await BugCatch.announcements(); BugCatch.dismissAnnouncement(a);  // what your team is telling visitors
+await BugCatch.feedbackEnabled(); await BugCatch.feedback({ message, kind, score });  // not a bug
+BugCatch.open({ mode: 'feedback' });      // the panel, on the feedback form
 
 await BugCatch.canCallNow(); await BugCatch.startCall(bugId?); BugCatch.endCall();
 
@@ -731,6 +734,21 @@ tells them it was fixed, so whichever they answer is the one that counts.
 Rating again replaces the earlier score. Whether a project asks at all is
 **Project Settings → Resolutions → Ask the reporter to rate it**, on by default.
 
+The reporter does not have to go looking for it. The next time they open the
+widget, the latest report settled for them in the last 30 days waits above the
+form as a **How did we do?** card: one tap on a star rates it. How firmly it
+asks is **Project Settings → Resolutions → Where the widget asks**:
+
+| Setting | The first screen |
+| --- | --- |
+| Only on the report | Nothing. The stars are on the report's own screen, under Your reports. |
+| When they next open the widget (default) | The card, with **Not now**, which hides that report's card on this device. |
+| Before they can report again | The card, and Send and Talk to the team wait until they have rated. One rating unlocks the form; if the rating cannot be sent, **Skip for now** appears so an outage never blocks a report. |
+
+`myReports()` rows carry it as `ratingDue`: `'ask'`, `'require'` or `null`,
+with `resolvedAt` beside it. Only the widget's own form is held —
+`BugCatch.report()` from your code never is.
+
 To drive it from your own UI:
 
 ```js
@@ -902,6 +920,41 @@ BugCatch.dismissAnnouncement(notices[0]);
 `announcements()` is already narrowed to the visitor's day and to what this
 browser has not closed, and resolves to an empty list on every failure.
 
+### Feedback that is not a bug
+
+The panel has two forms: **Report a bug** and **Give feedback**, switched at
+the top. Feedback is for everything that is not "this is broken" — an idea,
+praise, something that confused them — and is deliberately short: one box, an
+optional kind (idea, praise, confusing, other), an optional 1–5 face for how
+the product feels so far, and an address only when the page does not already
+know one. Nobody is asked to sign in, even on a project that requires it for
+reports.
+
+It is not filed as a bug. Nothing analyses it, assigns it, holds it to an SLA
+or emails anyone about it; it lands on the dashboard's **Feedback** page, where
+the team reads it, writes back if there is an address, and archives it. It is
+sent with the page and browser details, identify()'s user and your
+setContext() context — never the console or network logs — and goes through
+`beforeSend`, whose second argument is `{ type: 'feedback' }`.
+
+On by default; a project switches it off under **Settings → Project →
+General**, and the widget then stops drawing the switch.
+
+```js
+// Your own "Send feedback" menu item
+BugCatch.open({ mode: 'feedback' });
+
+// Or your own form (works with widget: false)
+if (await BugCatch.feedbackEnabled()) {
+  await BugCatch.feedback({
+    message: 'Export to CSV would save me an hour a week',
+    kind: 'idea',   // 'idea' | 'praise' | 'confusing' | 'other' — optional
+    score: 4,       // 1–5, optional
+  });
+}
+BugCatch.on('feedback', ({ id, kind, score }) => analytics.track('feedback', { kind, score }));
+```
+
 ### Talking a report through
 
 Where the workspace has sphoro.voice configured, a reporter can talk to the team

package/dist/bugcatch-call.umd.js

@@ -1,2 +1,2 @@
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