@sphoro/bugcatch-web-sdk 0.18.0 → 0.20.0

package/dist/bugcatch.standalone.umd.js

@@ -1,81 +1,106 @@
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7.7h.01"/></svg>',Zn='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M10.3 4.2a2 2 0 0 1 3.4 0l7.6 13.1a2 2 0 0 1-1.7 3H4.4a2 2 0 0 1-1.7-3z"/><path d="M12 9.5v4.2M12 17h.01"/></svg>';function Tt(e,t){console.warn(`[BugCatch] ${e}`,...t?[t]:[]);const n=new Error("[BugCatch] part of the widget could not be loaded — check the connection and try again.");return t&&(n.cause=t),n}function Et(e){let t=null;return(...n)=>(t||(t=e(...n).catch(o=>{throw t=null,o})),t)}const It=Et(()=>Promise.resolve().then(()=>gr).catch(e=>{throw Tt("the report panel could not be loaded.",e)})),Ce=Et(()=>Promise.resolve().then(()=>Mr).catch(e=>{throw Tt("the calling code could not be loaded.",e)})),Gn={info:Ct,success:oe,warning:Zn,critical:se};function Lt(e,{where:t,onDismiss:n}){const o=document.createElement("div");o.className=`notice tone-${e.tone} at-${t}`,o.setAttribute("role","status");const a=document.createElement("span");a.className="notice-ico",a.setAttribute("aria-hidden","true"),a.innerHTML=Gn[e.tone]||Ct;const r=document.createElement("div");r.className="notice-text";const i=document.createElement("strong");if(i.textContent=e.title,r.append(i),e.body){const s=document.createElement("p");s.textContent=e.body,r.append(s)}if(e.ctaHref&&e.ctaLabel){const s=document.createElement("a");s.className="notice-cta",s.href=e.ctaHref,s.textContent=e.ctaLabel,/^https?:/i.test(e.ctaHref)&&(s.target="_blank",s.rel="noopener noreferrer"),r.append(s)}if(o.append(a,r),e.dismissible&&n){const s=document.createElement("button");s.type="button",s.className="notice-x",s.setAttribute("aria-label","Dismiss this notice"),s.innerHTML=ge,s.addEventListener("click",()=>n(e)),o.append(s)}return o}const Ye="#0e0e10",Te="#ffffff";function Xe(e){const t=eo(e);if(!t)return Te;const[n,o,a]=t.map(i=>{const s=i/255;return s<=.03928?s/12.92:((s+.055)/1.055)**2.4});return .2126*n+.7152*o+.0722*a>.179?Ye:Te}function eo(e){const t=String(e||"").trim();let n=/^#([0-9a-f]{3})$/i.exec(t);return n?[...n[1]].map(o=>parseInt(o+o,16)):(n=/^#([0-9a-f]{6})$/i.exec(t),n?[0,2,4].map(o=>parseInt(n[1].slice(o,o+2),16)):(n=/^rgba?\(\s*(\d+)[\s,]+(\d+)[\s,]+(\d+)/i.exec(t),n?[n[1],n[2],n[3]].map(Number):null))}const At={"bottom-right":"bottom:20px;right:20px;","bottom-left":"bottom:20px;left:20px;","top-right":"top:20px;right:20px;","top-left":"top:20px;left:20px;"},be=[{value:"light",label:"Light",icon:kt},{value:"dark",label:"Dark",icon:St},{value:"auto",label:"System default",icon:$t}],Mt="bugcatch:theme";function to(){try{const e=localStorage.getItem(Mt);return be.some(t=>t.value===e)?e:null}catch{return null}}function no(e){try{localStorage.setItem(Mt,e)}catch{}}const Bt=`
+  --bc-bg: #151517;
+  --bc-elevated: #1c1c1f;
+  --bc-fg: #f3f2ef;
+  --bc-muted: #b3b0aa;
+  --bc-faint: #8f8c86;
+  --bc-border: #2c2c30;
+  --bc-subtle: #1f1f22;
+  --bc-stone: #26262a;
+  --bc-raised: #303035;
+  --bc-danger: #ff6b81;
+  --bc-ok: #4fd19a;
+  --bc-warn: #f2a54a;
+  --bc-info: #79a8ff;
+  --bc-brand-ink: #b3b0aa;
+  --bc-brand-mark: #a59cff;
+  --bc-shadow: 0 0 0 1px rgba(255,255,255,.08), 0 30px 70px -20px rgba(0,0,0,.8), 0 8px 20px -8px rgba(0,0,0,.5);
+  --bc-shadow-sm: 0 0 0 1px rgba(255,255,255,.07), 0 1px 2px rgba(0,0,0,.4);
+  --bc-accent-soft: color-mix(in srgb, var(--bc-accent) 14%, var(--bc-bg));`,oo=e=>`
 :host { all: initial; }
 :host {
-  --bc-accent: ${t};
-  --bc-on-accent: #fff;
-  --bc-bg: #fff;
-  --bc-elevated: #fff;
-  --bc-fg: #14161c;
-  --bc-muted: #5f6673;
-  --bc-faint: #9aa1ad;
-  --bc-border: #e6e8ee;
-  --bc-subtle: #f4f5f8;
-  --bc-raised: #fff;
-  --bc-danger: #dc2626;
-  --bc-ok: #059669;
-  --bc-warn: #b45309;
+  --bc-accent: ${e||"var(--bc-fg)"};
+  --bc-on-accent: ${e?Xe(e):"var(--bc-bg)"};
+  /* The assistant's orb: BugCatch's own three colours, or the host's accent
+     with two lighter cuts of it, so the orb on their site is in their colour. */
+  --bc-o1: ${e?`color-mix(in srgb, ${e} 32%, #fff)`:"#ffb3c9"};
+  --bc-o2: ${e||"#6a5cff"};
+  --bc-o3: ${e?`color-mix(in srgb, ${e} 22%, #ffe7d1)`:"#ffd6a0"};
+  --bc-bg: #ffffff;
+  --bc-elevated: #ffffff;
+  --bc-fg: #0e0e10;
+  --bc-muted: #57544e;
+  --bc-faint: #75726c;
+  --bc-border: #e9e7e3;
+  --bc-subtle: #f6f5f3;
+  /* Warm stone: fields, chips and the selected track. */
+  --bc-stone: #f0efec;
+  --bc-raised: #ffffff;
+  --bc-danger: #c8233d;
+  --bc-ok: #0b7a55;
+  --bc-warn: #a4570a;
+  --bc-info: #2459d1;
   /* The lockup's own two colours, kept off --bc-accent on purpose: that one is
      the customer's brand, and this mark is ours. Values are the light cut of
      brand/sphoro-bugcatch-primary.svg, pulled up from near-black so the mark
      identifies itself without out-shouting the host's page. */
-  --bc-brand-ink: #4b5563;
+  --bc-brand-ink: #57544e;
   --bc-brand-mark: #5647ee;
-  --bc-shadow: 0 24px 64px rgba(10,12,16,.22), 0 4px 14px rgba(10,12,16,.08);
-  --bc-shadow-sm: 0 1px 2px rgba(10,12,16,.06), 0 1px 1px rgba(10,12,16,.04);
-  --bc-dur: 240ms;
+  --bc-shadow: 0 0 0 1px rgba(20,18,14,.06), 0 30px 70px -24px rgba(20,18,14,.30), 0 8px 20px -8px rgba(20,18,14,.10);
+  --bc-shadow-sm: 0 0 0 1px rgba(20,18,14,.06), 0 1px 2px rgba(20,18,14,.05);
+  --bc-dur: 220ms;
   --bc-ease: cubic-bezier(.22,1,.36,1);
+  /* Film grain over the orb, so it reads as light rather than a gradient. */
+  --bc-grain: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='120' height='120'><filter id='n'><feTurbulence type='fractalNoise' baseFrequency='.9' numOctaves='2' stitchTiles='stitch'/><feColorMatrix values='0 0 0 0 1  0 0 0 0 1  0 0 0 0 1  0 0 0 .6 0'/></filter><rect width='100%' height='100%' filter='url(%23n)'/></svg>");
   /* The system everything below is drawn from. Derived tokens are written in
      terms of the ones above, so a host that overrides --bc-accent or the
      palette gets a coherent result without touching these. */
-  --bc-accent-soft: color-mix(in srgb, var(--bc-accent) 10%, var(--bc-bg));
-  --bc-accent-line: color-mix(in srgb, var(--bc-accent) 32%, var(--bc-border));
-  --bc-ring: 0 0 0 3px color-mix(in srgb, var(--bc-accent) 22%, transparent);
+  --bc-accent-soft: color-mix(in srgb, var(--bc-accent) 7%, var(--bc-bg));
+  --bc-accent-line: color-mix(in srgb, var(--bc-accent) 30%, var(--bc-border));
+  --bc-ring: 0 0 0 3px color-mix(in srgb, var(--bc-accent) 16%, transparent);
   --bc-r-sm: 8px;
   --bc-r-md: 12px;
-  --bc-r-lg: 18px;
-  --bc-r-xl: 22px;
+  --bc-r-lg: 16px;
+  --bc-r-xl: 20px;
   --bc-fs-xs: 11.5px;
   --bc-fs-sm: 12.5px;
   --bc-fs-md: 14px;
-  --bc-fs-lg: 16px;
+  --bc-fs-lg: 15px;
   --bc-pad: 18px;
 }
-:host(.bc-dark) {
-  --bc-bg: #14161c;
-  --bc-elevated: #1c1f27;
-  --bc-fg: #eef0f4;
-  --bc-muted: #a3aab6;
-  --bc-faint: #6f7682;
-  --bc-border: #2a2e38;
-  --bc-subtle: #1f222a;
-  --bc-raised: #363d4b;
-  --bc-warn: #f59e0b;
-  --bc-brand-ink: #9aa1ad;
-  --bc-brand-mark: #9b8fff;
-  --bc-shadow: 0 24px 64px rgba(0,0,0,.6), 0 4px 14px rgba(0,0,0,.4);
-  --bc-shadow-sm: 0 1px 2px rgba(0,0,0,.4);
-  --bc-accent-soft: color-mix(in srgb, var(--bc-accent) 18%, var(--bc-bg));
+:host(.bc-dark) {${Bt}
 }
 @media (prefers-color-scheme: dark) {
-  :host(.bc-auto) {
-    --bc-bg: #14161c;
-    --bc-elevated: #1c1f27;
-    --bc-fg: #eef0f4;
-    --bc-muted: #a3aab6;
-    --bc-faint: #6f7682;
-    --bc-border: #2a2e38;
-    --bc-subtle: #1f222a;
-    --bc-raised: #363d4b;
-    --bc-warn: #f59e0b;
-    --bc-brand-ink: #9aa1ad;
-    --bc-brand-mark: #9b8fff;
-    --bc-shadow: 0 24px 64px rgba(0,0,0,.6), 0 4px 14px rgba(0,0,0,.4);
-    --bc-shadow-sm: 0 1px 2px rgba(0,0,0,.4);
-    --bc-accent-soft: color-mix(in srgb, var(--bc-accent) 18%, var(--bc-bg));
+  :host(.bc-auto) {${Bt}
   }
 }
 
 * { box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, system-ui, sans-serif; }
+
+/* ---------- the orb ----------
+   The assistant's face, on the launcher and at the top of every screen: three
+   blurred colour blobs turning slowly under a highlight and grain. Hue from
+   --bc-o1..3. Sized by whoever places it. */
+.orb {
+  position: relative; display: block; flex: none; aspect-ratio: 1; border-radius: 50%;
+  background: var(--bc-o2); overflow: hidden; isolation: isolate;
+  box-shadow: inset -3px -5px 10px rgba(0,0,0,.22), inset 2px 3px 7px rgba(255,255,255,.35);
+}
+.orb::before {
+  content: ''; position: absolute; inset: -20%; border-radius: 50%; z-index: -1;
+  background:
+    radial-gradient(circle at 70% 72%, var(--bc-o3) 0%, transparent 44%),
+    radial-gradient(circle at 26% 66%, var(--bc-o1) 0%, transparent 48%),
+    radial-gradient(circle at 58% 30%, var(--bc-o2) 0%, transparent 62%);
+  filter: blur(3px);
+  animation: bc-orb-turn 18s linear infinite;
+}
+.orb::after {
+  content: ''; position: absolute; inset: 0; border-radius: 50%;
+  background: radial-gradient(circle at 34% 26%, rgba(255,255,255,.85) 0 5%, rgba(255,255,255,0) 30%), var(--bc-grain);
+  mix-blend-mode: soft-light;
+}
+@keyframes bc-orb-turn { to { transform: rotate(360deg); } }
 svg { width: 1em; height: 1em; display: block; }
 /* The hidden attribute has to actually hide. Nearly every element in here is given a
    display by a rule below, and any of them beats the attribute's own UA style
@@ -106,65 +131,50 @@ button:focus-visible, a:focus-visible, select:focus-visible, [tabindex]:focus-vi
 @keyframes bc-launcher-in { from { opacity: 0; transform: translateY(12px) scale(.86) } to { opacity: 1; transform: none } }
 @keyframes bc-item-in { from { opacity: 0; transform: translateY(8px) scale(.96) } to { opacity: 1; transform: none } }
 
-/* ---------- dock: theme switch stacked above the launcher ---------- */
+/* ---------- dock: the launcher, and what is said beside it ---------- */
 .dock {
   position: fixed; z-index: 2147483000;
   display: flex; flex-direction: column; gap: 10px;
 }
 .dock[hidden] { display: none; }
-/* While the panel is open the switch rises above the scrim so it stays usable
-   — the panel shares the shadow root, so a change re-themes the open form. */
+/* While the panel is open the launcher rises above the scrim, so the button
+   that opened it is the button that closes it. */
 .dock.over { z-index: 2147483002; }
 .dock.at-right { align-items: flex-end; }
 .dock.at-left { align-items: flex-start; }
-/* Anchored to the top, "above the launcher" would be off-screen, so the
-   switch goes under it and the launcher stays the outermost thing. */
+/* Anchored to the top, "above the launcher" would be off-screen, so cards go
+   under it and the launcher stays the outermost thing. */
 .dock.at-top { flex-direction: column-reverse; }
 
-.themer {
-  display: inline-flex; align-items: center; gap: 2px;
-  padding: 3px; border-radius: 999px;
-  background: var(--bc-elevated); border: 1px solid var(--bc-border);
-  box-shadow: 0 6px 18px rgba(10,12,16,.14), 0 1px 3px rgba(10,12,16,.08);
-  animation: bc-launcher-in 420ms var(--bc-ease) both;
-}
-.themer button {
-  display: grid; place-items: center;
-  width: 28px; height: 28px; padding: 0;
-  border: none; border-radius: 999px; background: transparent;
-  color: var(--bc-muted); cursor: pointer;
-  transition: background var(--bc-dur) var(--bc-ease), color var(--bc-dur) var(--bc-ease), transform 140ms var(--bc-ease);
-}
-.themer button svg { font-size: 15px; }
-.themer button:hover { background: var(--bc-subtle); color: var(--bc-fg); }
-.themer button:active { transform: scale(.92); }
-.themer button[aria-pressed="true"] { background: var(--bc-accent); color: var(--bc-on-accent); }
-.themer button[aria-pressed="true"]:hover { background: var(--bc-accent); filter: brightness(1.06); }
-
-/* ---------- launcher ---------- */
+/* ---------- launcher ----------
+   A pill with the assistant's orb in it: ink by default, the host's colour when
+   they set one. The shadow is neutral, never tinted, so a bright brand colour
+   does not glow on somebody's checkout. */
 .launcher {
   position: relative;
-  display: inline-flex; align-items: center; gap: 9px;
-  height: 48px; padding: 0 20px 0 16px; border: none; border-radius: 999px;
+  display: inline-flex; align-items: center; gap: 10px;
+  height: 46px; padding: 0 18px 0 7px; border: none; border-radius: 999px;
   background: var(--bc-accent); color: var(--bc-on-accent);
-  font-size: var(--bc-fs-md); font-weight: 620; line-height: 1; letter-spacing: -.01em;
+  font-size: var(--bc-fs-md); font-weight: 560; line-height: 1; letter-spacing: -.01em;
   cursor: pointer;
-  box-shadow: 0 10px 28px color-mix(in srgb, var(--bc-accent) 34%, rgba(10,12,16,.2)), 0 2px 6px rgba(10,12,16,.16);
-  transition: transform var(--bc-dur) var(--bc-ease), box-shadow var(--bc-dur) var(--bc-ease), filter 160ms linear, padding var(--bc-dur) var(--bc-ease);
+  box-shadow: 0 1px 2px rgba(0,0,0,.18), 0 10px 26px -8px rgba(0,0,0,.36);
+  transition: transform var(--bc-dur) var(--bc-ease), box-shadow var(--bc-dur) var(--bc-ease), filter 160ms linear;
   animation: bc-launcher-in 420ms var(--bc-ease) both;
 }
-/* Two glyphs in one box: the bubble when closed, a chevron when open, turned
+/* Two faces in one circle: the orb when closed, a chevron when open, turned
    into each other so the button reads as the panel's own handle. */
-.launcher .ico { position: relative; width: 20px; height: 20px; flex: none; }
+.launcher .ico { position: relative; width: 32px; height: 32px; flex: none; }
 .launcher .ico > span {
-  position: absolute; inset: 0;
+  position: absolute; inset: 0; display: grid; place-items: center; border-radius: 50%;
   transition: transform 320ms var(--bc-ease), opacity 200ms ease;
 }
-.launcher .ico svg { width: 20px; height: 20px; }
+.launcher .ico .orb { width: 32px; }
+.launcher .ico .when-open { background: color-mix(in srgb, var(--bc-on-accent) 14%, transparent); }
+.launcher .ico svg { width: 18px; height: 18px; }
 .launcher .ico .when-open { opacity: 0; transform: rotate(-90deg) scale(.6); }
 .launcher[aria-expanded="true"] .ico .when-closed { opacity: 0; transform: rotate(90deg) scale(.6); }
 .launcher[aria-expanded="true"] .ico .when-open { opacity: 1; transform: none; }
-.launcher:hover { transform: translateY(-2px); filter: brightness(1.06); }
+.launcher:hover { transform: translateY(-1px); box-shadow: 0 1px 2px rgba(0,0,0,.18), 0 14px 30px -8px rgba(0,0,0,.42); }
 .launcher:active { transform: translateY(0) scale(.97); transition-duration: 90ms; }
 .launcher:focus-visible { outline-offset: 3px; }
 .launcher[hidden] { display: none; }
@@ -187,11 +197,11 @@ button:focus-visible, a:focus-visible, select:focus-visible, [tabindex]:focus-vi
    In this sheet because the card beside the button exists before the panel's
    does. The tone is a colour and an icon; the site's accent is the info one. */
 .notice {
-  --tone: var(--bc-accent);
+  --tone: var(--bc-info);
   display: flex; align-items: flex-start; gap: 10px;
-  padding: 12px 12px 12px 14px; border-radius: var(--bc-r-md);
-  background: color-mix(in srgb, var(--tone) 7%, var(--bc-elevated));
-  border: 1px solid color-mix(in srgb, var(--tone) 28%, var(--bc-border));
+  padding: 11px 10px 11px 12px; border-radius: var(--bc-r-md);
+  background: var(--bc-subtle);
+  border: 1px solid var(--bc-border);
   color: var(--bc-fg);
   font-size: var(--bc-fs-sm); line-height: 1.45; text-align: left;
   animation: bc-item-in 240ms var(--bc-ease) both;
@@ -199,33 +209,48 @@ button:focus-visible, a:focus-visible, select:focus-visible, [tabindex]:focus-vi
 .notice.tone-success { --tone: var(--bc-ok); }
 .notice.tone-warning { --tone: var(--bc-warn); }
 .notice.tone-critical { --tone: var(--bc-danger); }
-.notice-ico { flex: none; color: var(--tone); font-size: 16px; margin-top: 1px; }
+/* The tone is the icon's colour and a wash behind it — enough to tell a delay
+   from a fix at a glance, without a coloured card shouting over the form. */
+.notice-ico {
+  flex: none; display: grid; place-items: center; width: 22px; height: 22px; margin-top: -1px;
+  border-radius: 7px; font-size: 14px;
+  color: var(--tone); background: color-mix(in srgb, var(--tone) 13%, transparent);
+}
 .notice-text { flex: 1; min-width: 0; overflow-wrap: anywhere; }
-.notice-text strong { display: block; font-weight: 650; letter-spacing: -.005em; }
+.notice-text strong { display: block; font-weight: 600; letter-spacing: -.005em; }
 .notice-text p { margin: 2px 0 0; color: var(--bc-muted); white-space: pre-line; }
 .notice-cta {
-  display: inline-block; margin-top: 6px;
-  color: var(--tone); font-weight: 620; text-decoration: none;
+  display: inline-flex; align-items: center; gap: 4px; margin-top: 6px;
+  color: var(--bc-fg); font-weight: 600; text-decoration: underline;
+  text-decoration-color: color-mix(in srgb, var(--bc-fg) 30%, transparent); text-underline-offset: 3px;
 }
-.notice-cta:hover { text-decoration: underline; text-underline-offset: 2px; }
+.notice-cta:hover { text-decoration-color: currentColor; }
 .notice-x {
   flex: none; display: grid; place-items: center;
-  width: 26px; height: 26px; margin: -4px -4px 0 0; padding: 0;
+  width: 24px; height: 24px; margin: -2px -2px 0 0; padding: 0;
   border: 0; border-radius: 999px; background: transparent;
-  color: var(--bc-muted); cursor: pointer;
+  color: var(--bc-faint); cursor: pointer;
 }
-.notice-x:hover { background: color-mix(in srgb, var(--tone) 12%, transparent); color: var(--bc-fg); }
-.notice-x svg { font-size: 14px; }
+.notice-x:hover { background: color-mix(in srgb, var(--bc-fg) 7%, transparent); color: var(--bc-fg); }
+.notice-x svg { font-size: 13px; }
 /* Beside the button it floats over somebody else's page: opaque, lifted, and
    never taller than a glance. The whole text is in the panel. */
 .notice.at-launcher {
   width: min(320px, calc(100vw - 40px));
-  box-shadow: 0 10px 28px rgba(10,12,16,.14), 0 1px 3px rgba(10,12,16,.08);
+  background: var(--bc-elevated); border-color: transparent;
+  box-shadow: var(--bc-shadow);
+  padding: 13px 12px 13px 13px;
 }
 .notice.at-launcher .notice-text p {
   display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 3; overflow: hidden;
 }
-.notice.at-panel { margin-bottom: 10px; }
+/* In the panel they are a stack of short lines above the form, not a wall:
+   the body is held to two lines, and the whole of it was beside the button. */
+.notice.at-panel { margin-bottom: 8px; padding: 9px 8px 9px 10px; }
+.notice.at-panel .notice-text p {
+  display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 2; overflow: hidden;
+}
+.notice.at-panel .notice-cta { margin-top: 3px; }
 
 /* The dock sits in a corner of a page the widget does not own. On a notched
    phone that corner is under the home indicator, and in landscape it is under
@@ -245,25 +270,12 @@ button:focus-visible, a:focus-visible, select:focus-visible, [tabindex]:focus-vi
   .dock.over { display: none; }
 }
 @media (pointer: coarse) {
-  /* The theme switch's buttons are small glyphs whose boxes cannot grow without
-     moving the launcher under them, so each keeps its size and gets an
-     invisible target drawn around it instead. */
-  .themer button { position: relative; }
-  .themer button::after {
-    content: '';
-    position: absolute;
-    inset: -8px;
-  }
-  /* The themer's three buttons sit side by side, so their expanders would
-     overlap each other without a gap to grow into. */
-  .themer { gap: 4px; }
   .notice-x { width: 36px; height: 36px; margin: -9px -8px -6px 0; }
 }
 /* Hover is a lie on a touchscreen: it latches on tap and stays. The launcher's
    lift in particular was left applied after the panel closed. */
 @media (hover: none) {
   .launcher:hover { transform: none; filter: none; }
-  .themer button:hover { transform: none; }
 }
 
 /* ---------- while the panel's code is on its way ----------
@@ -288,13 +300,13 @@ button:focus-visible, a:focus-visible, select:focus-visible, [tabindex]:focus-vi
 }
 .loadfail button[data-act="retry"] { text-decoration: underline; text-underline-offset: 2px; }
 .loadfail button svg { font-size: 13px; margin: 0; }
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n=="string"?n:String(n??""),priority:String(o).toUpperCase(),metadata:a,media:l,references:f,context:s,issue:typeof c=="string"&&c?c.slice(0,32):null});const u=H(this,B,ct).call(this,d);if(u===!1)return{cancelled:!0};d=u,this.debugLog("sending report",{title:d.title,user:(w=d.metadata)==null?void 0:w.user,context:(p=d.metadata)==null?void 0:p.context,references:d.references,console:(T=(b=(h=d.logs)==null?void 0:h.console)==null?void 0:b.entries)==null?void 0:T.length,network:(x=(S=(C=d.logs)==null?void 0:C.network)==null?void 0:S.entries)==null?void 0:x.length});const g=te(this.config.projectId);let y;try{y=await fetch(`${this.config.apiBase}/ingest/bugs`,{method:"POST",headers:{"Content-Type":"application/json","X-BugCatch-Key":this.config.apiKey,...g!=null&&g.token?{"X-BugCatch-Session":g.token}:{}},body:JSON.stringify(ya(d))})}catch(v){const k=new Error(`[BugCatch] could not reach ${this.config.apiBase} — check apiBase, and that this site's origin is allowed by the API.`);throw 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Do({apiBase:this.config.apiBase,apiKey:this.config.apiKey,projectId:this.config.projectId,email:e,code:n});return(a=this.config.user)!=null&&a.email||(this.config.user={email:o.email,name:o.name||void 0}),this.emit("signin",{email:o.email,name:o.name}),{email:o.email,name:o.name}}async signOut(){var o;const e=te(this.config.projectId),n=await No({apiBase:this.config.apiBase,apiKey:this.config.apiKey,projectId:this.config.projectId,token:e==null?void 0:e.token});return e!=null&&e.email&&((o=this.config.user)==null?void 0:o.email)===e.email&&(this.config.user=null),this.emit("signout",{email:(e==null?void 0:e.email)||null}),n}knownIssues(){var e;return Mo({apiBase:this.config.apiBase,apiKey:this.config.apiKey,projectId:this.config.projectId,sessionToken:(e=te(this.config.projectId))==null?void 0:e.token})}matchKnownIssues(e,{signal:n}={}){var o;return 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t;return(t=this.stopWatching)==null||t.call(this),this.stopWatching=null,this.endCall(),ce(),q(this,B,re).call(this),this}identify(t){const n=nn(t,o=>this.warn(o));return t!=null&&!n?this:(this.config.user=n,this.debugLog("identify",n),this)}setContext(t){return this.context=on(this.context,t,n=>this.warn(n)),this.debugLog("context",this.context),this}getContext(){return{...this.context}}open(){return this.started?this.widgetControls?(this.widgetControls.open(),this):(this.warn("open() needs the built-in widget; it was turned off with widget: false."),this):(this.warn("open() was called before init() — nothing to open yet."),this)}close(){var t;return(t=this.widgetControls)==null||t.close(),this}isOpen(){var t;return!!((t=this.widgetControls)!=null&&t.isOpen())}async uploadAttachment(t,n,o){if(!this.started)throw new Error("[BugCatch] call init() first.");return mo({apiBase:this.config.apiBase,apiKey:this.config.apiKey,blob:t,mime:n||(t==null?void 0:t.type),onProgress:o})}async report({title:t,description:n="",priority:o="MEDIUM",metadata:a={},attachments:r=[],references:i=[],context:s=null,issue:d=null}={}){var w,g,b,l,S,y,x,v;if(!this.started)throw new Error("[BugCatch] call init() first.");if(typeof t!="string"||!t.trim())throw new Error("[BugCatch] a title is required.");["LOW","MEDIUM","HIGH","CRITICAL"].includes(String(o).toUpperCase())||(this.warn(`priority "${o}" is not one of LOW, MEDIUM, HIGH, CRITICAL — sent as MEDIUM.`),o="MEDIUM");const c=(r||[]).filter(k=>(k==null?void 0:k.storageKey)&&Ie(k.mime,Ee)).map(k=>({type:k.type==="VIDEO"?"VIDEO":"SCREENSHOT",storageKey:k.storageKey,mime:Ie(k.mime,Ee)})),p=(Array.isArray(i)?i:[]).filter(k=>k&&typeof k.key=="string"&&k.key&&(typeof k.value=="string"||typeof k.value=="number")).map(k=>({key:k.key.slice(0,64),value:String(k.value).trim().slice(0,120)})).filter(k=>k.value);Array.isArray(i)&&p.length<i.length&&this.warn("report({ references }) takes [{ key, value }] with string values; malformed entries were 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o=setTimeout(()=>{try{window.localStorage.setItem(t,n)}catch{}fetch(`${this.config.apiBase}/ingest/hello`,{method:"POST",keepalive:!0,headers:{"Content-Type":"application/json","X-BugCatch-Key":this.config.apiKey},body:JSON.stringify({projectId:this.config.projectId,version:we.version,identify:!!this.config.user,context:!!(this.context&&Object.keys(this.context).length),widget:!!this.config.widget,environment:this.config.environment||null,release:this.config.release||null})}).catch(()=>{})},5e3);this.teardown.push(()=>clearTimeout(o))},re=function(){const t=ye();if(this.emit("unread",{count:t.length,updates:t}),!!this.config.updateToast){if(!this.notifier){if(!t.length)return;this.notifier=Ho({accent:this.config.accent,position:this.config.widgetPosition,onRead:n=>this.markUpdateRead(n),onReadAll:()=>this.markUpdatesRead(),onCall:this.config.voice?n=>{this.markUpdateRead(n.id),this.startCall(n.bugId)}:null}),this.teardown.push(()=>{var n;return(n=this.notifier)==null?void 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this.debugLog("call cancelled by beforeSend"),{cancelled:!0};let o;try{o=await Ao({apiBase:this.config.apiBase,apiKey:this.config.apiKey,token:t==null?void 0:t.token,payload:n,watchToken:V()})}catch(a){throw a.status===401&&t&&nt(this.config.projectId),q(this,B,Ke).call(this,"call",a),a}return q(this,B,pt).call(this,o,{title:null,via:"call"}),o.watchToken&&(Ze(o.watchToken),this.config.updates&&this.startWatching()),o},qn=async function(t){const{joinLiveCall:n,liveCallSupported:o,openMicrophone:a}=await Ce(this.config.chunkBase);if(!o())throw new Error("[BugCatch] this browser cannot make live calls.");const r=await a();let i,s=null;try{if(t)i=await Mo({apiBase:this.config.apiBase,bugId:t});else if(s=await q(this,B,zn).call(this),t=s.id,i=s.live_call,!(i!=null&&i.realtime_url)){const c=new Error(`[BugCatch] the report was filed, but the team could not be rung${s.call_error?`: ${s.call_error}`:"."}`);throw c.filed=s,c.reason=s.call_error||null,c}}catch(c){for(const p of 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s=i({call:n,accent:this.config.accent,position:this.config.widgetPosition,touched:Go,onAnswer:()=>{q(this,B,Qn).call(this,t.bugId,n)},onDecline:()=>{this.ringing=null,Qt({apiBase:this.config.apiBase,bugId:t.bugId,callId:n.callId}),this.emit("incoming-call",{bugId:t.bugId,callId:n.callId,state:"declined"})},onExpire:()=>{this.ringing=null,this.emit("incoming-call",{bugId:t.bugId,callId:n.callId,state:"missed"})}});if(this.ringing={callId:n.callId,dismiss:s},typeof this.config.onIncomingCall=="function")try{this.config.onIncomingCall({bugId:t.bugId,...n})}catch{}this.emit("incoming-call",{bugId:t.bugId,callId:n.callId,state:"ringing"})},()=>{this.ringing===o&&(this.ringing=null)})},Ve=function(t){if(this.ringing&&!(t&&this.ringing.callId!==t)){try{this.ringing.dismiss()}catch{}this.ringing=null}},Qn=async function(t,n){if(this.ringing=null,this.call||this.callStarting)return;this.callStarting=!0;let o,a;try{const i=await Ce(this.config.chunkBase);a=i.joinLiveCall,o=await i.openMicrophone()}catch(i){this.callStarting=!1,Qt({apiBase:this.config.apiBase,bugId:t,callId:n.callId}),this.emit("incoming-call",{bugId:t,callId:n.callId,state:"failed",error:i});return}let r;try{r=await Ro({apiBase:this.config.apiBase,bugId:t,callId:n.callId})}catch(i){for(const s of o.getTracks())s.stop();this.callStarting=!1,this.emit("incoming-call",{bugId:t,callId:n.callId,state:"missed",error:i});return}try{const i=await a({realtimeUrl:r.realtime_url,stream:o,onState:(s,d)=>{(s==="ended"||s==="failed"||s==="missed")&&(this.call=null),typeof this.config.onCallState=="function"&&this.config.onCallState(s,{bugId:t,live:!0,incoming:!0,...d}),this.emit("call",{bugId:t,live:!0,incoming:!0,state:s,...d})}});this.call=i,this.emit("incoming-call",{bugId:t,callId:n.callId,state:"answered"})}catch(i){for(const s of o.getTracks())s.stop();this.emit("incoming-call",{bugId:t,callId:n.callId,state:"failed",error:i})}finally{this.callStarting=!1}};const it=new 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 @keyframes bc-fade-in { from { opacity: 0 } to { opacity: 1 } }
 @keyframes bc-fade-out { to { opacity: 0 } }
 @keyframes bc-panel-in { from { opacity: 0; transform: translateY(14px) scale(.965) } to { opacity: 1; transform: none } }
@@ -310,9 +322,12 @@ button:focus-visible, a:focus-visible, select:focus-visible, [tabindex]:focus-vi
 @keyframes bc-shimmer { from { background-position: 200% 0 } to { background-position: -200% 0 } }
 
 /* ---------- scrim + panel ---------- */
+/* Still modal — focus stays in the panel and a click outside closes it — but
+   the host's page only dims enough to say so. It is their product, and the
+   visitor is reporting something about what is on it. */
 .scrim {
   position: fixed; inset: 0; z-index: 2147483001;
-  background: rgba(10,12,16,.32);
+  background: rgba(14,14,16,.14);
   animation: bc-fade-in 200ms ease both;
 }
 .scrim.closing { animation: bc-fade-out 170ms ease both; }
@@ -324,12 +339,11 @@ button:focus-visible, a:focus-visible, select:focus-visible, [tabindex]:focus-vi
 .panel {
   position: fixed;
   display: flex; flex-direction: column;
-  width: calc(100vw - 40px); max-width: 420px;
+  width: calc(100vw - 40px); max-width: 400px;
   max-height: calc(100vh - var(--bc-dock-h, 84px) - 52px);
   overflow: hidden;
   background: var(--bc-bg); color: var(--bc-fg);
   border-radius: var(--bc-r-xl); box-shadow: var(--bc-shadow);
-  border: 1px solid color-mix(in srgb, var(--bc-border) 70%, transparent);
   animation: bc-panel-in 340ms var(--bc-ease) both;
 }
 /* A conversation wants a height of its own, so the thread fills the panel
@@ -344,57 +358,58 @@ button:focus-visible, a:focus-visible, select:focus-visible, [tabindex]:focus-vi
 /* ---------- header ---------- */
 .head {
   flex: none; position: relative;
-  display: flex; align-items: center; gap: 12px;
-  padding: 16px 14px 14px var(--bc-pad);
-  background: linear-gradient(180deg, var(--bc-accent-soft), var(--bc-bg));
+  display: flex; align-items: center; gap: 11px;
+  padding: 14px 10px 13px var(--bc-pad);
+  background: var(--bc-bg);
   border-bottom: 1px solid var(--bc-border);
 }
-.head .mark, .avatar {
-  flex: none; display: grid; place-items: center; position: relative;
-  width: 38px; height: 38px; border-radius: 50%;
-  background: linear-gradient(140deg, var(--bc-accent), color-mix(in srgb, var(--bc-accent) 60%, #fff));
-  color: var(--bc-on-accent); font-size: 19px;
-  box-shadow: 0 4px 12px color-mix(in srgb, var(--bc-accent) 30%, transparent);
-}
-/* The little "online" dot says someone — or something — is on the other end. */
-.head .mark::after {
-  content: ''; position: absolute; right: -1px; bottom: -1px;
-  width: 11px; height: 11px; border-radius: 50%;
-  background: #22c55e; border: 2px solid var(--bc-bg);
-}
+.head .mark { width: 32px; }
+/* The assistant asking its one follow-up wears the same orb, smaller. */
+.avatar.orb { width: 26px; }
 .head .titles { flex: 1; min-width: 0; }
 .head h2 {
-  margin: 0 0 2px; font-size: var(--bc-fs-lg); font-weight: 680; letter-spacing: -.02em; line-height: 1.25;
+  margin: 0 0 1px; font-size: var(--bc-fs-lg); font-weight: 600; letter-spacing: -.015em; line-height: 1.3;
+  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
+}
+.head p {
+  margin: 0; font-size: var(--bc-fs-sm); line-height: 1.4; color: var(--bc-muted);
   overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
 }
-.head p { margin: 0; font-size: var(--bc-fs-sm); line-height: 1.45; color: var(--bc-muted); }
 .icon-btn {
   flex: none; display: grid; place-items: center;
   width: 32px; height: 32px; padding: 0; font-size: 16px;
-  border: none; border-radius: 10px; background: none; color: var(--bc-muted);
+  border: none; border-radius: 999px; background: none; color: var(--bc-muted);
   cursor: pointer; transition: background 160ms, color 160ms, transform 160ms var(--bc-ease);
 }
 .icon-btn:hover { background: color-mix(in srgb, var(--bc-fg) 7%, transparent); color: var(--bc-fg); }
 .icon-btn:active { transform: scale(.92); }
 .icon-btn.back { margin: 0 -6px 0 -8px; }
+/* The theme button holds all three glyphs; the host's class picks one. */
+.icon-btn.theme { font-size: 15px; margin-right: -4px; }
+.icon-btn.theme > span { display: none; }
+:host(.bc-light) .icon-btn.theme .m-light,
+:host(.bc-dark) .icon-btn.theme .m-dark,
+:host(.bc-auto) .icon-btn.theme .m-auto { display: block; }
 
 .body {
   flex: 1 1 auto; min-height: 0; overflow-y: auto; overscroll-behavior: contain;
-  padding: 16px var(--bc-pad) 6px;
+  padding: 14px var(--bc-pad) 4px;
 }
 
-label { display: block; font-size: var(--bc-fs-sm); font-weight: 620; color: var(--bc-fg); margin-bottom: 7px; }
+label { display: block; font-size: 13px; font-weight: 560; color: var(--bc-fg); margin-bottom: 6px; letter-spacing: -.005em; }
 label .opt { font-weight: 450; color: var(--bc-faint); }
+/* Fields are stone wells that turn white when you are in them, the way the
+   rest of the product's forms do. */
 input[type=text], input[type=email], textarea {
-  width: 100%; padding: 11px 13px; font-size: var(--bc-fs-md); line-height: 1.45;
-  color: var(--bc-fg); background: var(--bc-elevated);
-  border: 1px solid var(--bc-border); border-radius: var(--bc-r-md);
+  width: 100%; padding: 10px 12px; font-size: var(--bc-fs-md); line-height: 1.45;
+  color: var(--bc-fg); background: var(--bc-stone);
+  border: 1px solid transparent; border-radius: var(--bc-r-md);
   transition: border-color 160ms, box-shadow 160ms, background 160ms;
 }
 input[type=text]::placeholder, input[type=email]::placeholder, textarea::placeholder { color: var(--bc-faint); }
-input[type=text]:hover, input[type=email]:hover, textarea:hover { border-color: color-mix(in srgb, var(--bc-fg) 18%, var(--bc-border)); }
+input[type=text]:hover, input[type=email]:hover, textarea:hover { border-color: var(--bc-border); }
 input[type=text]:focus, input[type=email]:focus, textarea:focus {
-  outline: none; border-color: var(--bc-accent); box-shadow: var(--bc-ring);
+  outline: none; background: var(--bc-bg); border-color: var(--bc-accent); box-shadow: var(--bc-ring);
 }
 input.invalid, input.invalid:focus, textarea.invalid {
   border-color: var(--bc-danger); animation: bc-nudge 240ms ease;
@@ -406,8 +421,8 @@ input.invalid, input.invalid:focus, textarea.invalid {
   animation: bc-rise 200ms var(--bc-ease) both;
 }
 .field-err svg { font-size: 13px; flex: none; }
-textarea { min-height: 88px; resize: vertical; }
-.field { margin-bottom: 16px; }
+textarea { min-height: 76px; resize: vertical; }
+.field { margin-bottom: 14px; }
 .field-head { display: flex; align-items: baseline; justify-content: space-between; gap: 8px; }
 .field-head .count { font-size: var(--bc-fs-xs); color: var(--bc-faint); font-variant-numeric: tabular-nums; }
 
@@ -417,15 +432,15 @@ textarea { min-height: 88px; resize: vertical; }
 .compose > .note:has(button) {
   display: flex; flex-wrap: wrap; align-items: center; gap: 6px 10px;
   margin: 0 0 14px; padding: 10px 12px; border-radius: var(--bc-r-md);
-  background: var(--bc-accent-soft); border: 1px solid var(--bc-accent-line);
+  background: var(--bc-subtle); border: 1px solid var(--bc-border);
   font-size: var(--bc-fs-sm); color: var(--bc-fg);
 }
 .compose > .note button {
-  padding: 5px 11px; font: inherit; font-size: var(--bc-fs-xs); font-weight: 620;
+  padding: 5px 11px; font: inherit; font-size: var(--bc-fs-xs); font-weight: 600;
   border-radius: 999px; cursor: pointer;
   border: 1px solid var(--bc-accent); background: var(--bc-accent); color: var(--bc-on-accent);
 }
-.compose > .note button[data-discard] { background: transparent; color: var(--bc-muted); border-color: var(--bc-border); }
+.compose > .note button[data-discard] { background: var(--bc-bg); color: var(--bc-fg); border-color: var(--bc-border); }
 
 /* ---------- what is already known ----------
    A help surface in front of the form, not a step in it. Everything here is
@@ -433,58 +448,57 @@ textarea { min-height: 88px; resize: vertical; }
    leave, tap "this is happening to me too" and leave, or type straight past all
    of it and file the report they came to file. Nothing is ever in their way,
    because a reporter who feels handled rather than helped stops reporting. */
-.known { margin-bottom: 16px; }
-.known .known-h {
-  margin: 0 0 8px; font-size: 11px; font-weight: 680; letter-spacing: .06em;
+/* One small eyebrow style for every group above the form. */
+.known .known-h, .picks .picks-h {
+  margin: 0 0 7px; font-size: 11px; font-weight: 600; letter-spacing: .07em;
   text-transform: uppercase; color: var(--bc-faint);
 }
+.known { margin-bottom: 14px; }
+/* Hairline rows on the panel's own white, so they read as a list to scan
+   rather than more coloured cards to wade through. */
 .known .issue {
   display: flex; align-items: center; gap: 10px;
-  padding: 10px 12px; margin-bottom: 6px;
-  background: var(--bc-subtle); border: 1px solid var(--bc-border); border-radius: var(--bc-r-md);
+  padding: 8px 8px 8px 12px; margin-bottom: 6px;
+  background: var(--bc-bg); border: 1px solid var(--bc-border); border-radius: var(--bc-r-md);
   animation: bc-rise 240ms var(--bc-ease) both;
 }
-.known .issue.is-joined { border-color: color-mix(in srgb, var(--bc-ok) 55%, var(--bc-border)); }
+.known .issue.is-joined { background: color-mix(in srgb, var(--bc-ok) 6%, var(--bc-bg)); }
 .known .issue .who { flex: 1; min-width: 0; }
 .known .issue .t {
-  display: block; font-size: 13px; font-weight: 620; line-height: 1.4;
+  display: block; font-size: 13px; font-weight: 560; line-height: 1.4;
   color: var(--bc-fg); overflow-wrap: anywhere;
 }
 .known .issue .meta {
-  display: block; margin-top: 3px; font-size: var(--bc-fs-xs); line-height: 1.45; color: var(--bc-muted);
+  display: block; margin-top: 2px; font-size: var(--bc-fs-xs); line-height: 1.45; color: var(--bc-muted);
 }
 .known .issue .join {
-  flex: none; padding: 7px 12px; font-size: 12px; font-weight: 620;
-  color: var(--bc-accent); background: var(--bc-bg);
-  border: 1px solid var(--bc-accent-line); border-radius: 999px; cursor: pointer;
-  transition: background 160ms, border-color 160ms;
+  flex: none; height: 30px; padding: 0 12px; font: inherit; font-size: 12px; font-weight: 560;
+  color: var(--bc-fg); background: var(--bc-stone);
+  border: 0; border-radius: 999px; cursor: pointer;
+  transition: background 160ms, color 160ms;
 }
-.known .issue .join:hover { border-color: var(--bc-accent); background: var(--bc-accent-soft); }
-.known .issue .join:disabled { color: var(--bc-ok); border-color: var(--bc-border); background: var(--bc-bg); cursor: default; opacity: 1; }
+.known .issue .join:hover { background: color-mix(in srgb, var(--bc-fg) 12%, var(--bc-stone)); }
+.known .issue .join:disabled { color: var(--bc-ok); background: transparent; cursor: default; opacity: 1; }
 .known .ask { display: flex; gap: 8px; margin: 2px 0 8px; }
 .known .ask input { flex: 1; min-width: 0; }
 .known .ask button { flex: none; }
 .known .err { margin: 6px 0 0; font-size: 12px; line-height: 1.45; color: var(--bc-danger); }
 
 /* ---------- questions the assistant answers by itself ---------- */
-.picks { margin-bottom: 16px; }
-.picks .picks-h {
-  margin: 0 0 8px; font-size: 11px; font-weight: 680; letter-spacing: .06em;
-  text-transform: uppercase; color: var(--bc-faint);
-}
-.picks .picks-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 6px; }
+.picks { margin-bottom: 14px; }
+.picks .picks-grid { display: flex; flex-wrap: wrap; gap: 6px; }
 .picks .pick {
-  display: flex; flex-direction: column; align-items: flex-start; gap: 2px;
-  padding: 9px 11px; text-align: left; cursor: pointer; font: inherit;
-  color: var(--bc-fg); background: var(--bc-subtle);
-  border: 1px solid var(--bc-border); border-radius: var(--bc-r-md);
-  transition: background 160ms, border-color 160ms, transform 160ms;
+  display: inline-flex; align-items: center; max-width: 100%;
+  min-height: 32px; padding: 6px 13px; text-align: left; cursor: pointer; font: inherit;
+  color: var(--bc-fg); background: var(--bc-stone);
+  border: 1px solid transparent; border-radius: 999px;
+  transition: background 160ms, border-color 160ms, color 160ms, transform 160ms var(--bc-ease);
   animation: bc-rise 240ms var(--bc-ease) both;
 }
-.picks .pick:hover { border-color: var(--bc-accent-line); background: var(--bc-accent-soft); }
-.picks .pick[aria-pressed="true"] { border-color: var(--bc-accent); background: var(--bc-accent-soft); }
-.picks .pick .t { font-size: 13px; font-weight: 620; line-height: 1.35; overflow-wrap: anywhere; }
-.picks .pick .h { font-size: var(--bc-fs-xs); line-height: 1.4; color: var(--bc-muted); }
+.picks .pick:hover { background: color-mix(in srgb, var(--bc-fg) 10%, var(--bc-stone)); }
+.picks .pick:active { transform: scale(.97); }
+.picks .pick[aria-pressed="true"] { background: var(--bc-accent); color: var(--bc-on-accent); }
+.picks .pick .t { font-size: 13px; font-weight: 520; line-height: 1.35; overflow-wrap: anywhere; }
 .picks .picks-note {
   display: flex; gap: 6px; align-items: flex-start; margin: 8px 0 0;
   font-size: 12px; line-height: 1.45; color: var(--bc-muted);
@@ -498,18 +512,21 @@ textarea { min-height: 88px; resize: vertical; }
    strip is the whole panel. */
 .whoami {
   display: flex; align-items: center; flex-wrap: wrap; gap: 8px;
-  margin-bottom: 16px; padding: 10px 12px;
+  margin-bottom: 14px; padding: 9px 12px;
   font-size: var(--bc-fs-sm); line-height: 1.45; color: var(--bc-muted);
   background: var(--bc-subtle); border: 1px solid var(--bc-border); border-radius: var(--bc-r-md);
 }
 .whoami.asking { display: block; padding: 14px; }
+.whoami.asking .row input { background: var(--bc-bg); border-color: var(--bc-border); }
 .whoami .who { flex: 1; min-width: 0; }
 .whoami .who strong { color: var(--bc-fg); font-weight: 620; word-break: break-all; }
 .link {
-  padding: 0; font: inherit; font-size: var(--bc-fs-sm); font-weight: 620; line-height: 1.45;
-  color: var(--bc-accent); background: none; border: none; cursor: pointer; border-radius: 4px;
+  padding: 0; font: inherit; font-size: var(--bc-fs-sm); font-weight: 560; line-height: 1.45;
+  color: var(--bc-fg); background: none; border: none; cursor: pointer; border-radius: 4px;
+  text-decoration: underline; text-decoration-color: color-mix(in srgb, var(--bc-fg) 30%, transparent);
+  text-underline-offset: 3px;
 }
-.link:hover { text-decoration: underline; text-underline-offset: 2px; }
+.link:hover { text-decoration-color: currentColor; }
 .link:disabled { color: var(--bc-faint); cursor: default; text-decoration: none; }
 .whoami .why { margin: 0 0 10px; font-size: var(--bc-fs-sm); line-height: 1.5; color: var(--bc-muted); }
 .whoami .why strong { color: var(--bc-fg); font-weight: 620; word-break: break-all; }
@@ -526,18 +543,17 @@ textarea { min-height: 88px; resize: vertical; }
    assistant asking one friendly follow-up, not as a form field that appeared. */
 .refs {
   position: relative;
-  margin-bottom: 16px; padding: 14px;
+  margin-bottom: 14px; padding: 14px;
   font-size: var(--bc-fs-sm); line-height: 1.45; color: var(--bc-muted);
-  background: var(--bc-accent-soft);
-  border: 1px solid var(--bc-accent-line); border-radius: var(--bc-r-lg);
+  background: var(--bc-subtle);
+  border: 1px solid var(--bc-border); border-radius: var(--bc-r-lg);
   animation: bc-item-in 280ms var(--bc-ease) both;
 }
 .refs .ask-head { display: flex; align-items: flex-start; gap: 10px; margin-bottom: 11px; }
-.refs .ask-head .avatar { width: 28px; height: 28px; font-size: 14px; box-shadow: none; }
-.refs .ask-head strong { display: block; font-size: 13.5px; font-weight: 650; color: var(--bc-fg); margin-bottom: 1px; }
+.refs .ask-head strong { display: block; font-size: 13.5px; font-weight: 600; color: var(--bc-fg); margin-bottom: 1px; }
 .refs .why { margin: 0; font-size: var(--bc-fs-sm); line-height: 1.5; color: var(--bc-muted); }
 .refs .row { display: flex; gap: 8px; align-items: stretch; }
-.refs .row input { flex: 1; min-width: 0; background: var(--bc-bg); }
+.refs .row input { flex: 1; min-width: 0; background: var(--bc-bg); border-color: var(--bc-border); }
 .refs select {
   flex: none; max-width: 45%; padding: 10px 10px; font-size: 13px;
   color: var(--bc-fg); background: var(--bc-bg);
@@ -565,40 +581,44 @@ textarea { min-height: 88px; resize: vertical; }
 .ref-found svg { width: 14px; height: 14px; flex: none; color: var(--bc-ok); }
 .ref-found b { font-weight: 600; color: var(--bc-fg); }
 
-/* ---------- severity ---------- */
-.seg { display: grid; grid-template-columns: repeat(4, 1fr); gap: 3px; padding: 3px; background: var(--bc-subtle); border: 1px solid var(--bc-border); border-radius: var(--bc-r-md); }
+/* ---------- severity ----------
+   The segmented control from the product: a stone track, the choice lifted out
+   of it on white. */
+.seg { display: grid; grid-template-columns: repeat(4, 1fr); gap: 2px; padding: 3px; background: var(--bc-stone); border-radius: 999px; }
 .seg button {
   display: inline-flex; align-items: center; justify-content: center; gap: 6px;
-  padding: 8px 4px; font-size: var(--bc-fs-sm); font-weight: 550; line-height: 1;
-  color: var(--bc-muted); background: none; border: none; border-radius: 9px;
+  height: 30px; padding: 0 4px; font: inherit; font-size: var(--bc-fs-sm); font-weight: 520; line-height: 1;
+  color: var(--bc-muted); background: none; border: none; border-radius: 999px;
   cursor: pointer; transition: background 180ms var(--bc-ease), color 180ms, box-shadow 180ms;
 }
-.seg button::before { content: ''; width: 7px; height: 7px; border-radius: 50%; background: var(--sev, var(--bc-faint)); opacity: .55; transition: opacity 180ms; }
-.seg button[data-prio="LOW"] { --sev: #94a3b8; }
-.seg button[data-prio="MEDIUM"] { --sev: #3b82f6; }
-.seg button[data-prio="HIGH"] { --sev: #f59e0b; }
-.seg button[data-prio="CRITICAL"] { --sev: #ef4444; }
+.seg button::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: var(--sev, var(--bc-faint)); opacity: .5; transition: opacity 180ms; }
+.seg button[data-prio="LOW"] { --sev: var(--bc-ok); }
+.seg button[data-prio="MEDIUM"] { --sev: var(--bc-info); }
+.seg button[data-prio="HIGH"] { --sev: var(--bc-warn); }
+.seg button[data-prio="CRITICAL"] { --sev: var(--bc-danger); }
 .seg button:hover { color: var(--bc-fg); }
 .seg button[aria-pressed=true] {
-  background: var(--bc-raised); color: var(--bc-fg); font-weight: 650;
-  box-shadow: 0 1px 3px rgba(10,12,16,.14), 0 0 0 1px color-mix(in srgb, var(--bc-border) 60%, transparent);
+  background: var(--bc-raised); color: var(--bc-fg); font-weight: 600;
+  box-shadow: 0 1px 2px rgba(20,18,14,.10), 0 0 0 .5px rgba(20,18,14,.08);
 }
 .seg button[aria-pressed=true]::before { opacity: 1; }
 .seg button:focus-visible { outline-offset: -2px; }
 
-/* ---------- attachments ---------- */
-.tools { display: grid; grid-template-columns: repeat(auto-fit, minmax(0, 1fr)); gap: 8px; }
+/* ---------- attachments ----------
+   Three ring pills in a row: optional, so they take one line, not a band of
+   dashed drop zones. */
+.tools { display: flex; flex-wrap: wrap; gap: 6px; }
 .tool {
-  display: inline-flex; flex-direction: column; align-items: center; justify-content: center; gap: 6px;
-  padding: 12px 8px; font-size: 12px; font-weight: 600; line-height: 1;
-  color: var(--bc-fg); background: var(--bc-elevated);
-  border: 1px dashed color-mix(in srgb, var(--bc-fg) 20%, var(--bc-border)); border-radius: var(--bc-r-md); cursor: pointer;
+  display: inline-flex; align-items: center; justify-content: center; gap: 6px;
+  height: 32px; padding: 0 11px 0 9px; font: inherit; font-size: 12.5px; font-weight: 520; line-height: 1; white-space: nowrap;
+  color: var(--bc-fg); background: var(--bc-bg);
+  border: 1px solid var(--bc-border); border-radius: 999px; cursor: pointer;
   transition: border-color 160ms, background 160ms, color 160ms, transform 160ms var(--bc-ease);
 }
-.tool svg { font-size: 19px; color: var(--bc-muted); transition: color 160ms; }
-.tool:hover:not(:disabled) { border-color: var(--bc-accent); border-style: solid; background: var(--bc-accent-soft); transform: translateY(-1px); }
-.tool:hover:not(:disabled) svg { color: var(--bc-accent); }
-.tool:active:not(:disabled) { transform: translateY(0) scale(.98); }
+.tool svg { font-size: 15px; color: var(--bc-muted); transition: color 160ms; }
+.tool:hover:not(:disabled) { background: var(--bc-subtle); border-color: color-mix(in srgb, var(--bc-fg) 20%, var(--bc-border)); }
+.tool:hover:not(:disabled) svg { color: var(--bc-fg); }
+.tool:active:not(:disabled) { transform: scale(.97); }
 .tool:disabled { opacity: .45; cursor: not-allowed; }
 .attach-hint { margin: 8px 0 0; font-size: var(--bc-fs-xs); color: var(--bc-faint); }
 
@@ -649,7 +669,7 @@ textarea { min-height: 88px; resize: vertical; }
 .foot {
   flex: none;
   display: flex; align-items: center; flex-wrap: wrap; gap: 8px;
-  padding: 12px var(--bc-pad); border-top: 1px solid var(--bc-border);
+  padding: 12px 14px 12px var(--bc-pad); border-top: 1px solid var(--bc-border);
   background: var(--bc-bg);
 }
 .foot .spacer { flex: 1; }
@@ -662,36 +682,39 @@ textarea { min-height: 88px; resize: vertical; }
    size, and dimming it on top of that left it as a smudge in both themes. */
 .powered {
   flex: none; display: flex; align-items: center; justify-content: center; gap: 6px;
-  padding: 7px var(--bc-pad) 9px; font-size: 10.5px; color: var(--bc-faint);
-  background: var(--bc-subtle); border-top: 1px solid var(--bc-border);
+  padding: 0 var(--bc-pad) 10px; font-size: 10.5px; color: var(--bc-faint);
+  background: var(--bc-bg);
 }
 .brand-credit { display: flex; align-items: center; transition: color 0.15s; border-radius: 4px; }
-.bc-brand { height: 16px; width: auto; display: block; color: var(--bc-brand-ink); }
+.bc-brand { height: 15px; width: auto; display: block; color: var(--bc-brand-ink); }
 .brand-credit:hover .bc-brand { color: var(--bc-fg); }
+/* The product's two pills: ink for the one thing to do, a white ring for the
+   alternative. Flat — no glow, no lift. */
 button.ghost, button.primary {
   display: inline-flex; align-items: center; justify-content: center; gap: 7px;
-  height: 38px; padding: 0 15px; font: inherit; font-size: 13px; font-weight: 620; line-height: 1;
+  height: 38px; padding: 0 15px; font: inherit; font-size: 13.5px; font-weight: 560; line-height: 1;
   border-radius: 999px; cursor: pointer; white-space: nowrap;
   transition: transform 160ms var(--bc-ease), filter 160ms, background 160ms, border-color 160ms, color 160ms, box-shadow 160ms;
 }
-button.ghost { background: var(--bc-bg); border: 1px solid var(--bc-border); color: var(--bc-fg); }
-button.ghost:hover:not(:disabled) { background: var(--bc-subtle); border-color: color-mix(in srgb, var(--bc-fg) 20%, var(--bc-border)); }
+button.ghost { background: var(--bc-bg); border: 0; color: var(--bc-fg); box-shadow: 0 0 0 1px var(--bc-border), 0 1px 2px rgba(20,18,14,.05); }
+button.ghost:hover:not(:disabled) { background: var(--bc-subtle); }
 button.ghost svg, button.primary svg { font-size: 15px; }
 button.primary {
   padding: 0 18px;
-  background: var(--bc-accent); border: 1px solid var(--bc-accent); color: var(--bc-on-accent);
-  box-shadow: 0 4px 12px color-mix(in srgb, var(--bc-accent) 30%, transparent);
+  background: var(--bc-accent); border: 0; color: var(--bc-on-accent);
+  box-shadow: 0 1px 2px rgba(0,0,0,.14);
 }
-button.primary:hover:not(:disabled) { transform: translateY(-1px); filter: brightness(1.07); }
-button.primary:active:not(:disabled) { transform: none; }
-button:disabled { opacity: .5; cursor: not-allowed; }
+button.primary:hover:not(:disabled) { filter: brightness(1.12) contrast(.96); }
+button.primary:active:not(:disabled) { transform: scale(.98); }
+button:disabled { opacity: .45; cursor: not-allowed; }
 button.primary:disabled { box-shadow: none; }
-button.primary .spinner { border-color: rgba(255,255,255,.4); border-top-color: #fff; width: 14px; height: 14px; }
+button.primary .spinner { border-color: color-mix(in srgb, var(--bc-on-accent) 40%, transparent); border-top-color: var(--bc-on-accent); width: 14px; height: 14px; }
 button.quiet {
-  padding: 0 4px; height: 38px; font: inherit; font-size: 13px; font-weight: 600;
+  padding: 0 4px; height: 38px; font: inherit; font-size: 13px; font-weight: 520;
   border: none; background: none; color: var(--bc-muted); cursor: pointer; border-radius: 8px;
+  text-decoration: underline; text-decoration-color: transparent; text-underline-offset: 3px;
 }
-button.quiet:hover { color: var(--bc-accent); }
+button.quiet:hover { color: var(--bc-fg); text-decoration-color: color-mix(in srgb, var(--bc-fg) 35%, transparent); }
 
 /* ---------- your reports ---------- */
 .history {
@@ -711,13 +734,13 @@ button.quiet:hover { color: var(--bc-accent); }
 .history .row:last-child { border-bottom: 0; }
 .history .who { flex: 1; min-width: 0; }
 .history .ttl {
-  display: block; font-size: 13.5px; font-weight: 600; color: var(--bc-fg);
+  display: block; font-size: 13.5px; font-weight: 560; color: var(--bc-fg);
   overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
 }
 .history .sub { display: block; margin-top: 3px; font-size: var(--bc-fs-xs); color: var(--bc-faint); }
 .history .row-ico {
   flex: none; display: grid; place-items: center; width: 34px; height: 34px; border-radius: 10px;
-  background: var(--bc-subtle); color: var(--bc-muted); font-size: 16px;
+  background: var(--bc-stone); color: var(--bc-muted); font-size: 16px;
 }
 .history .chev { flex: none; color: var(--bc-faint); font-size: 15px; transition: transform 160ms var(--bc-ease), color 160ms; }
 .empty {
@@ -726,7 +749,7 @@ button.quiet:hover { color: var(--bc-accent); }
 }
 .empty .empty-ico {
   display: grid; place-items: center; width: 44px; height: 44px; border-radius: 50%;
-  background: var(--bc-accent-soft); color: var(--bc-accent); font-size: 20px;
+  background: var(--bc-stone); color: var(--bc-fg); font-size: 20px;
 }
 .skel {
   display: block; height: 12px; border-radius: 6px; margin: 6px 0;
@@ -742,7 +765,7 @@ button.quiet:hover { color: var(--bc-accent); }
   animation: bc-rise 260ms var(--bc-ease) both;
 }
 .history button.row:hover { background: var(--bc-subtle); }
-.history button.row:hover .chev { transform: translateX(2px); color: var(--bc-accent); }
+.history button.row:hover .chev { transform: translateX(2px); color: var(--bc-fg); }
 .history button.row:focus-visible { outline-offset: -2px; }
 
 /* ---------- one report, and what happened to it ---------- */
@@ -752,7 +775,7 @@ button.quiet:hover { color: var(--bc-accent); }
   padding: 10px var(--bc-pad); border-bottom: 1px solid var(--bc-border);
   background: var(--bc-bg);
 }
-.report-head .ttl { font-size: 13px; font-weight: 620; color: var(--bc-fg); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; min-width: 0; }
+.report-head .ttl { font-size: 13.5px; font-weight: 600; color: var(--bc-fg); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; min-width: 0; }
 .report-head .sub { font-size: var(--bc-fs-xs); color: var(--bc-faint); }
 .report-head .pill { grid-row: 1 / span 2; grid-column: 2; align-self: center; }
 
@@ -786,9 +809,9 @@ button.quiet:hover { color: var(--bc-accent); }
   border-radius: 50%; background: var(--bc-muted); vertical-align: middle;
 }
 .sys .t { color: var(--bc-faint); }
-.sys.k-status .dot { background: #4da3ff; }
-.sys.k-severity .dot { background: #e8912a; }
-.sys.k-assignment .dot { background: #8b7dff; }
+.sys.k-status .dot { background: var(--bc-info); }
+.sys.k-severity .dot { background: var(--bc-warn); }
+.sys.k-assignment .dot { background: var(--bc-brand-mark); }
 .sys.k-filed .dot { background: var(--bc-faint); }
 
 /* ---------- the conversation ----------
@@ -821,24 +844,21 @@ button.quiet:hover { color: var(--bc-accent); }
 .msg-row.mine > * { grid-column: 1; }
 .av {
   display: grid; place-items: center; width: 28px; height: 28px; border-radius: 50%;
-  font-size: 11px; font-weight: 700; letter-spacing: .02em;
-  background: color-mix(in srgb, var(--bc-fg) 10%, var(--bc-bg)); color: var(--bc-fg);
+  font-size: 11px; font-weight: 650; letter-spacing: .02em;
+  background: var(--bc-stone); color: var(--bc-fg);
 }
-.av.bot {
-  background: linear-gradient(140deg, var(--bc-accent), color-mix(in srgb, var(--bc-accent) 60%, #fff));
-  color: var(--bc-on-accent); font-size: 14px;
-}
-.msg-who { font-size: var(--bc-fs-xs); font-weight: 620; color: var(--bc-muted); padding: 0 4px 4px; }
-.msg-who.auto { color: var(--bc-accent); display: inline-flex; align-items: center; gap: 5px; }
+.av.bot { width: 28px; }
+.msg-who { font-size: var(--bc-fs-xs); font-weight: 560; color: var(--bc-muted); padding: 0 4px 4px; }
+.msg-who.auto { color: var(--bc-fg); display: inline-flex; align-items: center; gap: 5px; }
 .msg-who .tag {
-  padding: 1px 6px; border-radius: 999px; font-size: 9.5px; font-weight: 700; letter-spacing: .04em;
-  text-transform: uppercase; background: var(--bc-accent-soft); color: var(--bc-accent);
+  padding: 1px 6px; border-radius: 999px; font-size: 9.5px; font-weight: 650; letter-spacing: .05em;
+  text-transform: uppercase; background: var(--bc-stone); color: var(--bc-muted);
 }
 .bubble {
   justify-self: start; max-width: 100%;
   padding: 9px 13px; border-radius: 18px; font-size: 13.5px; line-height: 1.5;
-  background: var(--bc-subtle); color: var(--bc-fg);
-  border: 1px solid var(--bc-border);
+  background: var(--bc-stone); color: var(--bc-fg);
+  border: 1px solid transparent;
   border-bottom-left-radius: 6px;
 }
 /* pre-wrap belongs to the text, not the box — on the box it would also render
@@ -851,9 +871,10 @@ button.quiet:hover { color: var(--bc-accent); }
 }
 .msg-row.cont.theirs .bubble { border-top-left-radius: 6px; }
 .msg-row.cont.mine .bubble { border-top-right-radius: 6px; }
-/* A reply nobody wrote: tinted with the accent and labelled "Assistant" above
-   it, so it reads the same to someone who cannot see the colour at all. */
-.msg-row.auto .bubble { background: var(--bc-accent-soft); border-color: var(--bc-accent-line); }
+/* A reply nobody wrote: drawn on white with a hairline, beside the orb and
+   labelled "Assistant" above it, so it reads the same to someone who cannot
+   see the difference at all. */
+.msg-row.auto .bubble { background: var(--bc-bg); border-color: var(--bc-border); }
 /* An attachment-only message has no text to wrap, so the bubble would be an
    empty coloured box around it. */
 .bubble.silent { padding: 0; background: none !important; border: 0; }
@@ -867,7 +888,7 @@ button.quiet:hover { color: var(--bc-accent); }
 /* The assistant, thinking. Three dots in a bubble where its next message will be. */
 .typing { display: inline-flex; align-items: center; gap: 4px; padding: 12px 14px; justify-self: start; }
 .typing i {
-  width: 7px; height: 7px; border-radius: 50%; background: var(--bc-accent); opacity: .45;
+  width: 6px; height: 6px; border-radius: 50%; background: var(--bc-muted); opacity: .45;
   animation: bc-typing 1.2s ease-in-out infinite;
 }
 .typing i:nth-child(2) { animation-delay: .15s; }
@@ -903,30 +924,29 @@ button.quiet:hover { color: var(--bc-accent); }
   background: var(--bc-subtle);
   transition: background 400ms ease, border-color 400ms ease;
 }
-.assistant.analyzing, .assistant.confirming, .assistant.needs_info {
-  background: var(--bc-accent-soft); border-color: var(--bc-accent-line);
-}
-.assistant.resolved { background: color-mix(in srgb, var(--bc-ok) 9%, var(--bc-bg)); border-color: color-mix(in srgb, var(--bc-ok) 35%, var(--bc-border)); }
+.assistant.resolved { background: color-mix(in srgb, var(--bc-ok) 7%, var(--bc-bg)); border-color: color-mix(in srgb, var(--bc-ok) 30%, var(--bc-border)); }
 /* On a call: the call's own card is what they are watching. This one states
-   what is happening and stops moving — no spinner, no travelling bar. */
+   what is happening and stops moving — no breathing orb, no travelling bar. */
 .assistant.calling { background: var(--bc-bg); }
 .assistant.calling .as-progress i { transition: none; }
 .as-body.entering { animation: bc-rise 360ms var(--bc-ease) both; }
 .as-top { display: flex; gap: 11px; align-items: center; }
+/* The orb, while the assistant is at work; a plain disc with a glyph once it
+   is on a call or has finished. */
 .as-orb {
   flex: none; width: 32px; height: 32px; border-radius: 50%; display: grid; place-items: center;
-  color: var(--bc-on-accent); font-size: 15px;
-  background: linear-gradient(140deg, var(--bc-accent), color-mix(in srgb, var(--bc-accent) 60%, #fff));
+  color: var(--bc-on-accent); font-size: 15px; background: var(--bc-accent);
 }
-.assistant.resolved .as-orb { background: var(--bc-ok); }
-.assistant.reviewing .as-orb { background: color-mix(in srgb, var(--bc-fg) 55%, var(--bc-bg)); }
-.as-spin { width: 16px; height: 16px; border-radius: 50%; border: 2px solid rgba(255,255,255,.4); border-top-color: #fff; animation: as-rot .8s linear infinite; }
-@keyframes as-rot { to { transform: rotate(360deg); } }
+.as-orb.orb { background: var(--bc-o2); }
+.assistant.analyzing .as-orb.orb { animation: as-breathe 2.4s ease-in-out infinite; }
+@keyframes as-breathe { 50% { transform: scale(.88); } }
+.assistant.resolved .as-orb { background: var(--bc-ok); color: #fff; }
+.assistant.reviewing .as-orb.orb { filter: saturate(.35); }
 .as-text { min-width: 0; flex: 1; }
-.as-title { font-weight: 650; font-size: 13.5px; letter-spacing: -.01em; color: var(--bc-fg); }
+.as-title { font-weight: 600; font-size: 13.5px; letter-spacing: -.01em; color: var(--bc-fg); }
 .as-detail { font-size: 12px; line-height: 1.45; color: var(--bc-muted); margin-top: 2px; }
 .as-progress {
-  height: 4px; margin: 12px 0 0; border-radius: 999px; overflow: hidden;
+  height: 3px; margin: 12px 0 0; border-radius: 999px; overflow: hidden;
   background: color-mix(in srgb, var(--bc-fg) 9%, transparent);
 }
 .as-progress i {
@@ -935,39 +955,42 @@ button.quiet:hover { color: var(--bc-accent); }
 }
 .assistant.resolved .as-progress i { background: var(--bc-ok); }
 .assistant.analyzing .as-progress i {
-  background: linear-gradient(90deg, var(--bc-accent) 0%, color-mix(in srgb, var(--bc-accent) 45%, #fff) 50%, var(--bc-accent) 100%);
+  background: linear-gradient(90deg, var(--bc-accent) 0%, color-mix(in srgb, var(--bc-accent) 35%, var(--bc-bg)) 50%, var(--bc-accent) 100%);
   background-size: 200% 100%; animation: bc-shimmer 1.6s linear infinite;
 }
+/* Four short labels under the bar. Allowed to wrap rather than be cut: at this
+   width "Report received" ellipsised to "Report recei…". */
 .as-steps {
-  list-style: none; display: grid; grid-template-columns: repeat(4, 1fr); gap: 4px;
-  margin: 8px 0 0; padding: 0; font-size: 10.5px; color: var(--bc-faint);
+  list-style: none; display: grid; grid-template-columns: repeat(4, 1fr); gap: 4px 6px;
+  margin: 8px 0 0; padding: 0; font-size: 10.5px; line-height: 1.3; color: var(--bc-faint);
 }
-.as-steps li { display: flex; align-items: center; gap: 5px; min-width: 0; white-space: nowrap; }
-.as-steps li .lbl { min-width: 0; overflow: hidden; text-overflow: ellipsis; }
-.as-steps li .dot { flex: none; width: 8px; height: 8px; border-radius: 50%; border: 1.5px solid currentColor; }
+.as-steps li { display: flex; align-items: flex-start; gap: 5px; min-width: 0; }
+.as-steps li .lbl { min-width: 0; overflow-wrap: anywhere; }
+.as-steps li .dot { flex: none; width: 7px; height: 7px; margin-top: 3px; border-radius: 50%; border: 1.5px solid currentColor; }
 .as-steps li.done { color: var(--bc-muted); }
 .as-steps li.done .dot { background: var(--bc-accent); border-color: var(--bc-accent); }
 .assistant.resolved .as-steps li.done .dot { background: var(--bc-ok); border-color: var(--bc-ok); }
-.as-steps li.active { color: var(--bc-fg); font-weight: 650; }
+.as-steps li.active { color: var(--bc-fg); font-weight: 600; }
 .as-steps li.active .dot { border-color: var(--bc-accent); background: var(--bc-bg); animation: as-pulse 1.2s ease-in-out infinite; }
-@keyframes as-pulse { 50% { box-shadow: 0 0 0 4px color-mix(in srgb, var(--bc-accent) 25%, transparent); } }
-@media (prefers-reduced-motion: reduce) { .as-spin, .as-steps li.active .dot, .assistant.analyzing .as-progress i, .typing i { animation: none; } }
+@keyframes as-pulse { 50% { box-shadow: 0 0 0 4px color-mix(in srgb, var(--bc-accent) 18%, transparent); } }
+@media (prefers-reduced-motion: reduce) { .as-orb, .as-steps li.active .dot, .assistant.analyzing .as-progress i, .typing i { animation: none; } }
 
 /* Quick answers under the confirm question — only on the latest message. */
 .msg-row .quick { display: none; gap: 6px; flex-wrap: wrap; margin-top: 8px; }
 .msg-row:last-child .quick { display: flex; }
 .quick button {
   display: inline-flex; align-items: center; gap: 6px;
-  font: inherit; font-size: 13px; font-weight: 600; padding: 8px 14px; border-radius: 999px; cursor: pointer;
-  border: 1px solid var(--bc-accent); background: var(--bc-bg); color: var(--bc-accent);
+  font: inherit; font-size: 13px; font-weight: 560; height: 34px; padding: 0 14px; border-radius: 999px; cursor: pointer;
+  border: 0; background: var(--bc-bg); color: var(--bc-fg); box-shadow: 0 0 0 1px var(--bc-border);
   transition: background 160ms, color 160ms, transform 160ms var(--bc-ease);
   animation: bc-item-in 300ms var(--bc-ease) both;
 }
-.quick button:first-child { background: var(--bc-accent); color: var(--bc-on-accent); }
+.quick button:first-child { background: var(--bc-accent); color: var(--bc-on-accent); box-shadow: none; }
 .quick button:nth-child(2) { animation-delay: 60ms; }
 .quick button svg { font-size: 13px; }
-.quick button:hover { transform: translateY(-1px); background: var(--bc-accent-soft); }
-.quick button:first-child:hover { background: var(--bc-accent); filter: brightness(1.07); }
+.quick button:hover { background: var(--bc-subtle); }
+.quick button:first-child:hover { background: var(--bc-accent); filter: brightness(1.12) contrast(.96); }
+.quick button:active { transform: scale(.97); }
 
 /* ---------- the composer ---------- */
 .composer {
@@ -984,10 +1007,10 @@ button.quiet:hover { color: var(--bc-accent); }
 .composer .row {
   display: flex; align-items: flex-end; gap: 4px;
   padding: 5px; border-radius: 22px;
-  background: var(--bc-subtle); border: 1px solid var(--bc-border);
-  transition: border-color 160ms, box-shadow 160ms;
+  background: var(--bc-stone); border: 1px solid transparent;
+  transition: border-color 160ms, box-shadow 160ms, background 160ms;
 }
-.composer .row:focus-within { border-color: var(--bc-accent); box-shadow: var(--bc-ring); }
+.composer .row:focus-within { background: var(--bc-bg); border-color: var(--bc-accent); box-shadow: var(--bc-ring); }
 .composer textarea {
   flex: 1; min-width: 0; min-height: 34px; max-height: 120px; resize: none; padding: 7px 6px;
   font: inherit; font-size: 13.5px; line-height: 1.45;
@@ -1012,8 +1035,8 @@ button.quiet:hover { color: var(--bc-accent); }
   display: grid; place-items: center;
   transition: transform 160ms var(--bc-ease), opacity 160ms, filter 160ms;
 }
-.composer .send:hover:not(:disabled) { filter: brightness(1.08); transform: scale(1.05); }
-.composer .send:disabled { opacity: .35; cursor: default; background: var(--bc-faint); }
+.composer .send:hover:not(:disabled) { filter: brightness(1.12) contrast(.96); transform: scale(1.04); }
+.composer .send:disabled { opacity: .3; cursor: default; background: var(--bc-faint); }
 .composer .staged { display: flex; flex-wrap: wrap; gap: 6px; padding: 0 0 8px; }
 .composer .chip {
   display: flex; align-items: center; gap: 6px; max-width: 200px;
@@ -1036,23 +1059,16 @@ button.quiet:hover { color: var(--bc-accent); }
    lands on — which is what someone opening this screen came to check. */
 .pill {
   flex: none; display: inline-flex; align-items: center; gap: 5px;
-  font-size: 11px; font-weight: 650;
+  font-size: 11px; font-weight: 600;
   padding: 3px 9px; border-radius: 999px;
-  color: var(--bc-muted); background: var(--bc-subtle);
+  color: var(--bc-muted); background: var(--bc-stone);
 }
 .pill::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
-.pill.open { color: #c2410c; background: color-mix(in srgb, #f59e0b 14%, var(--bc-bg)); }
-.pill.in_progress { color: #1d6fd1; background: color-mix(in srgb, #3b82f6 14%, var(--bc-bg)); }
-.pill.resolved { color: #0f8a5a; background: color-mix(in srgb, #10b981 14%, var(--bc-bg)); }
+/* The theme's own status colours, which already have a dark cut. */
+.pill.open { color: var(--bc-warn); background: color-mix(in srgb, var(--bc-warn) 12%, var(--bc-bg)); }
+.pill.in_progress { color: var(--bc-info); background: color-mix(in srgb, var(--bc-info) 12%, var(--bc-bg)); }
+.pill.resolved { color: var(--bc-ok); background: color-mix(in srgb, var(--bc-ok) 12%, var(--bc-bg)); }
 .pill.closed { color: var(--bc-muted); }
-:host(.bc-dark) .pill.open { color: #fbbf24; }
-:host(.bc-dark) .pill.in_progress { color: #7cb8ff; }
-:host(.bc-dark) .pill.resolved { color: #4ade9a; }
-@media (prefers-color-scheme: dark) {
-  :host(.bc-auto) .pill.open { color: #fbbf24; }
-  :host(.bc-auto) .pill.in_progress { color: #7cb8ff; }
-  :host(.bc-auto) .pill.resolved { color: #4ade9a; }
-}
 
 /* ---------- does the fix work ---------- */
 .fix-verification {
@@ -1072,6 +1088,75 @@ button.quiet:hover { color: var(--bc-accent); }
 .fix-verification .feedback-status { margin: 6px 0 0; font-weight: 450; color: var(--bc-danger); font-size: var(--bc-fs-xs); }
 .fix-verification .feedback-status:empty { display: none; }
 
+/* ---------- how did we do ----------
+   Quieter than the card above it: that one asks whether the fix works, which
+   the team acts on; this asks how it felt, which they learn from. The stars
+   carry the only colour, so the one thing to do here is the thing you see. */
+.fix-rating {
+  --bc-star: #f0a81c;
+  flex: none; margin: 10px 12px 0; padding: 12px 14px;
+  border-radius: var(--bc-r-lg); border: 1px solid var(--bc-border); background: var(--bc-bg);
+  font-size: var(--bc-fs-sm); color: var(--bc-fg);
+  animation: bc-rise 280ms var(--bc-ease) both;
+}
+.fix-rating .fr-q { margin: 0 0 6px; font-weight: 620; }
+.fix-rating .stars { display: flex; gap: 2px; margin: 0 0 2px -4px; }
+.fix-rating .stars button {
+  display: inline-grid; place-items: center; width: 34px; height: 34px; padding: 0;
+  border: 0; border-radius: 8px; background: transparent; cursor: pointer;
+  color: color-mix(in srgb, var(--bc-fg) 18%, transparent);
+  transition: color 120ms ease, transform 120ms var(--bc-ease);
+}
+.fix-rating .stars button svg { width: 24px; height: 24px; }
+.fix-rating .stars button.on { color: var(--bc-star); }
+.fix-rating .stars button:hover:not(:disabled) { transform: scale(1.08); }
+.fix-rating .stars button:focus-visible { outline: none; box-shadow: var(--bc-ring); }
+.fix-rating .stars button:disabled { cursor: default; }
+.fix-rating .fr-hint { margin: 2px 0 0; font-size: var(--bc-fs-xs); color: var(--bc-faint); }
+.fix-rating .fr-said { margin: 6px 0 0; font-size: 13px; color: var(--bc-muted); white-space: pre-wrap; overflow-wrap: anywhere; }
+.fix-rating .fr-note { margin-top: 8px; }
+.fix-rating .fr-note textarea { min-height: 52px; margin-bottom: 8px; font-size: 13px; }
+.fix-rating .fr-note button {
+  padding: 7px 13px; font: inherit; font-size: 12.5px; font-weight: 620; border-radius: 999px; cursor: pointer;
+  border: 1px solid var(--bc-border); background: var(--bc-bg); color: var(--bc-fg);
+}
+.fix-rating .feedback-status { margin: 6px 0 0; color: var(--bc-danger); font-size: var(--bc-fs-xs); }
+.fix-rating .feedback-status:empty { display: none; }
+@media (prefers-reduced-motion: reduce) { .fix-rating .stars button { transition: none; } .fix-rating .stars button:hover { transform: none; } }
+
+/* The rating on a history row: the score given, or a nudge to give one. */
+.history .sub .rated { display: inline-flex; align-items: center; gap: 2px; color: var(--bc-muted); font-weight: 600; }
+.history .sub .rated svg { width: 11px; height: 11px; color: #f0a81c; }
+.history .sub .rate-ask { color: var(--bc-fg); font-weight: 600; }
+
+/* ---------- a settled report waiting for its rating ----------
+   Above the form on the first screen: the same stars as under a report's
+   conversation, with the report they are about named on top. */
+.rate-due { margin: 0 0 14px; }
+.rate-due:focus { outline: none; }
+.rate-due:focus-visible { box-shadow: var(--bc-ring); }
+.rate-due .rd-head { display: flex; align-items: baseline; justify-content: space-between; gap: 8px; margin: 0 0 8px; }
+.rate-due .rd-eyebrow {
+  font-size: 11px; font-weight: 600; letter-spacing: .07em; text-transform: uppercase; color: var(--bc-faint);
+}
+.rate-due.is-required .rd-eyebrow { color: var(--bc-fg); }
+.rate-due .rd-later { font-size: var(--bc-fs-xs); color: var(--bc-muted); }
+.rate-due .rd-report {
+  display: grid; grid-template-columns: auto minmax(0, 1fr); column-gap: 9px; align-items: center;
+  margin: 0 0 10px; padding: 0 0 10px; border-bottom: 1px solid var(--bc-border);
+}
+.rate-due .rd-ico {
+  grid-row: span 2; display: inline-grid; place-items: center; width: 24px; height: 24px; border-radius: 999px;
+  background: color-mix(in srgb, var(--bc-ok) 14%, transparent); color: var(--bc-ok);
+}
+.rate-due .rd-ico svg { width: 13px; height: 13px; }
+.rate-due .rd-ttl { font-weight: 620; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
+.rate-due .rd-sub { font-size: var(--bc-fs-xs); color: var(--bc-muted); }
+
+/* What a required rating is holding: still in sight, plainly not yet. */
+.held { opacity: .42; transition: opacity 200ms ease; }
+@media (prefers-reduced-motion: reduce) { .held { transition: none; } }
+
 /* A call in progress, in place of the form.
    ---------------------------------------------------------------------------
    Deliberately not styled as a chat. Nothing arrives here to read — the
@@ -1121,13 +1206,13 @@ button.quiet:hover { color: var(--bc-accent); }
    and this screen's padding was landing on every one of them. */
 div.done { padding: 44px 26px 44px; text-align: center; animation: bc-fade-in 240ms ease both; }
 .done .tick {
-  width: 56px; height: 56px; margin: 0 auto 16px; border-radius: 50%;
-  display: grid; place-items: center; font-size: 26px;
-  background: color-mix(in srgb, var(--bc-ok) 14%, transparent); color: var(--bc-ok);
-  box-shadow: 0 0 0 8px color-mix(in srgb, var(--bc-ok) 6%, transparent);
+  width: 52px; height: 52px; margin: 0 auto 16px; border-radius: 50%;
+  display: grid; place-items: center; font-size: 24px;
+  background: var(--bc-ok); color: #fff;
+  box-shadow: 0 0 0 7px color-mix(in srgb, var(--bc-ok) 12%, transparent);
   animation: bc-pop 420ms var(--bc-ease) both;
 }
-.done h3 { margin: 0 0 6px; font-size: 17px; font-weight: 680; letter-spacing: -.015em; }
+.done h3 { margin: 0 0 6px; font-size: 18px; font-weight: 600; letter-spacing: -.02em; }
 .done p { margin: 0; font-size: 13px; line-height: 1.5; color: var(--bc-muted); }
 .done code { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 12px; padding: 1px 5px; border-radius: 5px; background: var(--bc-subtle); color: var(--bc-fg); }
 /* The likely wait. Set apart from the reference line above it by a rule rather
@@ -1191,7 +1276,7 @@ div.done { padding: 44px 26px 44px; text-align: center; animation: bc-fade-in 24
    is open — the sheet has its own close button, and a launcher floating over
    the send button would be in the way of the one thing that matters. */
 @media (max-width: 480px) {
-  .scrim { background: rgba(10,12,16,.4); }
+  .scrim { background: rgba(14,14,16,.4); }
   .panel, .scrim.at-right .panel, .scrim.at-left .panel, .scrim.at-bottom .panel, .scrim.at-top .panel {
     inset: 0; width: 100%; max-width: none; height: 100%; max-height: none;
     border-radius: 0; border: 0;
@@ -1206,6 +1291,16 @@ div.done { padding: 44px 26px 44px; text-align: center; animation: bc-fade-in 24
   .foot:has(+ .powered) { padding-bottom: 12px; }
   .recbar .hint { display: none; }
   .msg-row, .typing-row { max-width: 92%; }
+  /* The question chips are one row that scrolls sideways, edge to edge, rather
+     than three stacked rows pushing the form down the screen. */
+  .picks .picks-grid {
+    flex-wrap: nowrap; overflow-x: auto; scrollbar-width: none;
+    margin: 0 calc(var(--bc-pad) * -1); padding: 0 var(--bc-pad) 2px;
+    scroll-snap-type: x proximity; scroll-padding: 0 var(--bc-pad);
+  }
+  .picks .picks-grid::-webkit-scrollbar { display: none; }
+  .picks .pick { flex: none; scroll-snap-align: start; }
+  .picks .pick .t { white-space: nowrap; }
 }
 
 @media (pointer: coarse) {
@@ -1220,7 +1315,8 @@ div.done { padding: 44px 26px 44px; text-align: center; animation: bc-fade-in 24
      under it, on the one surface in the product designed for someone who is
      not an operator and gets no second attempt. */
   .seg button { min-height: 44px; }
-  .tool { min-height: 56px; }
+  .tool, .known .issue .join { min-height: 44px; }
+  .picks .pick { min-height: 40px; }
   button.primary, button.ghost { height: 44px; }
   .composer .send, .composer .tool { width: 40px; height: 40px; min-height: 0; }
   textarea { min-height: 104px; }
@@ -1229,7 +1325,7 @@ div.done { padding: 44px 26px 44px; text-align: center; animation: bc-fade-in 24
   /* The close button and the thumbnails' remove buttons are small glyphs whose
      boxes cannot grow without moving what is beside them, so each keeps its
      size and gets an invisible target drawn around it instead. The theme
-     switch gets the same in the launcher's own sheet (widget.js). */
+     button in the header is one of these. */
   .head .icon-btn, .thumb .drop, .brand-credit { position: relative; }
   .thumb .drop { position: absolute; opacity: 1; }
   .head .icon-btn::after, .thumb .drop::after, .brand-credit::after {
@@ -1243,26 +1339,28 @@ div.done { padding: 44px 26px 44px; text-align: center; animation: bc-fade-in 24
 @media (hover: none) {
   .tool:hover:not(:disabled) { transform: none; }
 }
-`;function ot({title:t,sub:e,id:n="",back:o=!1}){return`
+`;function st({title:e,sub:t,id:n="",back:o=!1,theme:a=""}){return`
     <div class="head">
-      ${o?`<button class="icon-btn back" type="button" data-act="back" aria-label="Back to your reports">${ka}</button>`:""}
-      <div class="mark" aria-hidden="true">${we}</div>
+      ${o?`<button class="icon-btn back" type="button" data-act="back" aria-label="Back to your reports">${Ra}</button>`:""}
+      <span class="orb mark" aria-hidden="true"></span>
       <div class="titles">
-        <h2${n?` id="${n}"`:""}>${E(t)}</h2>
-        <p>${E(e)}</p>
+        <h2${n?` id="${n}"`:""}>${E(e)}</h2>
+        <p>${E(t)}</p>
       </div>
-      <button class="icon-btn" type="button" data-act="close" aria-label="Close">${fe}</button>
-    </div>`}function at(t,e){return`<div class="empty"><span class="empty-ico" aria-hidden="true">${e}</span>${E(t)}</div>`}function Ia(t){return Array.from({length:t},()=>`
+      ${a?`<button class="icon-btn theme" type="button" data-act="theme" title="Theme: ${E(a)}"
+        aria-label="Theme: ${E(a)}. Change theme"><span class="m-light">${kt}</span><span class="m-dark">${St}</span><span class="m-auto">${$t}</span></button>`:""}
+      <button class="icon-btn" type="button" data-act="close" aria-label="Close">${ge}</button>
+    </div>`}function ct(e,t){return`<div class="empty"><span class="empty-ico" aria-hidden="true">${t}</span>${E(e)}</div>`}function Qa(e){return Array.from({length:e},()=>`
     <div class="row" aria-hidden="true">
       <span class="row-ico"></span>
       <span class="who"><span class="skel" style="width:70%"></span><span class="skel" style="width:40%;height:9px"></span></span>
-    </div>`).join("")+'<span class="sr-only">Loading…</span>'}function La(){return`
+    </div>`).join("")+'<span class="sr-only">Loading…</span>'}function Ha(){return`
     <div aria-hidden="true" style="display:flex;flex-direction:column;gap:10px;padding-top:6px">
       <span class="skel" style="width:42%;height:34px;border-radius:16px;align-self:center"></span>
       <span class="skel" style="width:66%;height:52px;border-radius:18px"></span>
       <span class="skel" style="width:48%;height:38px;border-radius:18px;align-self:flex-end"></span>
     </div>
-    <span class="sr-only">Loading…</span>`}function Aa(t){const e=String(t).trim().split(/\s+/).filter(Boolean);return e.length?(e[0][0]+(e.length>1?e[e.length-1][0]:"")).toUpperCase():"?"}function ve(t){const e=new Date(t);return Number.isFinite(e.getTime())?`${e.getFullYear()}-${e.getMonth()}-${e.getDate()}`:null}function Ma(t){const e=new Date(t),n=new Date,o=new Date(n.getFullYear(),n.getMonth(),n.getDate()-1);if(ve(e)===ve(n))return"Today";if(ve(e)===ve(o))return"Yesterday";try{return e.toLocaleDateString(void 0,{weekday:"short",day:"numeric",month:"short",...e.getFullYear()!==n.getFullYear()?{year:"numeric"}:{}})}catch{return je(t)}}function on(t){const e=new Date(t);if(!Number.isFinite(e.getTime()))return"";try{return e.toLocaleTimeString(void 0,{hour:"numeric",minute:"2-digit"})}catch{return""}}function an(t){return t.scrollHeight-t.scrollTop-t.clientHeight<40}function xe(t,{smooth:e=!1}={}){const n=typeof matchMedia=="function"&&matchMedia("(prefers-reduced-motion: reduce)").matches;e&&!n&&t.scrollTo?t.scrollTo({top:t.scrollHeight,behavior:"smooth"}):t.scrollTop=t.scrollHeight}function rt(t){return{OPEN:"Open",IN_PROGRESS:"In progress",RESOLVED:"Fixed",CLOSED:"Closed"}[t]||String(t||"").toLowerCase()}function je(t){const e=new Date(t).getTime();if(!Number.isFinite(e))return"";const n=Math.floor((Date.now()-e)/864e5);if(n<=0)return"today";if(n===1)return"yesterday";if(n<30)return`${n} days ago`;const o=Math.floor(n/30);return o===1?"a month ago":`${o} months ago`}function E(t){return String(t).replace(/[&<>"']/g,e=>({"&":"&amp;","<":"&lt;",">":"&gt;",'"':"&quot;","'":"&#39;"})[e])}const Ba=7*24*60*60*1e3;let Oe;function Ra(){return Oe||(Oe=new Promise((t,e)=>{const n=indexedDB.open("bugcatch-drafts",1);n.onupgradeneeded=()=>n.result.createObjectStore("drafts"),n.onsuccess=()=>t(n.result),n.onerror=()=>e(n.error),n.onblocked=()=>e(new Error("Draft storage is blocked."))}).catch(t=>{throw Oe=null,t})),Oe}function ja(t,e){var n,o;return JSON.stringify([t.apiBase,t.projectId,e||((n=t.user)==null?void 0:n.email)||((o=t.user)==null?void 0:o.id)||"anonymous"])}async function ze(t,e){const n=await Ra();return new Promise((o,a)=>{const r=n.transaction("drafts",e===void 0?"readonly":"readwrite"),i=r.objectStore("drafts"),s=e===void 0?i.get(t):e===null?i.delete(t):i.put({...e,savedAt:Date.now()},t);r.oncomplete=()=>o(s.result),r.onerror=()=>a(r.error),r.onabort=()=>a(r.error||new Error("Draft was not saved."))})}async function Oa(t){const e=await ze(t);return e&&Date.now()-e.savedAt>Ba?(await ze(t,null),null):e||null}const rn=[{value:"LOW",label:"Low"},{value:"MEDIUM",label:"Medium"},{value:"HIGH",label:"High"},{value:"CRITICAL",label:"Critical"}],sn="MEDIUM";function za(t){const e=t.attachments!==!1,n=e&&no(),o=e&&to();return`
+    <span class="sr-only">Loading…</span>`}function Na(e){const t=String(e).trim().split(/\s+/).filter(Boolean);return t.length?(t[0][0]+(t.length>1?t[t.length-1][0]:"")).toUpperCase():"?"}function xe(e){const t=new Date(e);return Number.isFinite(t.getTime())?`${t.getFullYear()}-${t.getMonth()}-${t.getDate()}`:null}function Ua(e){const t=new Date(e),n=new Date,o=new Date(n.getFullYear(),n.getMonth(),n.getDate()-1);if(xe(t)===xe(n))return"Today";if(xe(t)===xe(o))return"Yesterday";try{return t.toLocaleDateString(void 0,{weekday:"short",day:"numeric",month:"short",...t.getFullYear()!==n.getFullYear()?{year:"numeric"}:{}})}catch{return Se(e)}}function pn(e){const t=new Date(e);if(!Number.isFinite(t.getTime()))return"";try{return t.toLocaleTimeString(void 0,{hour:"numeric",minute:"2-digit"})}catch{return""}}function hn(e){return e.scrollHeight-e.scrollTop-e.clientHeight<40}function ke(e,{smooth:t=!1}={}){const n=typeof matchMedia=="function"&&matchMedia("(prefers-reduced-motion: reduce)").matches;t&&!n&&e.scrollTo?e.scrollTo({top:e.scrollHeight,behavior:"smooth"}):e.scrollTop=e.scrollHeight}function lt(e){return{OPEN:"Open",IN_PROGRESS:"In progress",RESOLVED:"Fixed",CLOSED:"Closed"}[e]||String(e||"").toLowerCase()}function Se(e){const t=new Date(e).getTime();if(!Number.isFinite(t))return"";const n=Math.floor((Date.now()-t)/864e5);if(n<=0)return"today";if(n===1)return"yesterday";if(n<30)return`${n} days ago`;const o=Math.floor(n/30);return o===1?"a month ago":`${o} months ago`}function E(e){return String(e).replace(/[&<>"']/g,t=>({"&":"&amp;","<":"&lt;",">":"&gt;",'"':"&quot;","'":"&#39;"})[t])}const Pa=7*24*60*60*1e3;let De;function Ka(){return De||(De=new Promise((e,t)=>{const n=indexedDB.open("bugcatch-drafts",1);n.onupgradeneeded=()=>n.result.createObjectStore("drafts"),n.onsuccess=()=>e(n.result),n.onerror=()=>t(n.error),n.onblocked=()=>t(new Error("Draft storage is blocked."))}).catch(e=>{throw De=null,e})),De}function _a(e,t){var n,o;return JSON.stringify([e.apiBase,e.projectId,t||((n=e.user)==null?void 0:n.email)||((o=e.user)==null?void 0:o.id)||"anonymous"])}async function Qe(e,t){const n=await Ka();return new Promise((o,a)=>{const r=n.transaction("drafts",t===void 0?"readonly":"readwrite"),i=r.objectStore("drafts"),s=t===void 0?i.get(e):t===null?i.delete(e):i.put({...t,savedAt:Date.now()},e);r.oncomplete=()=>o(s.result),r.onerror=()=>a(r.error),r.onabort=()=>a(r.error||new Error("Draft was not saved."))})}async function Va(e){const t=await Qe(e);return t&&Date.now()-t.savedAt>Pa?(await Qe(e,null),null):t||null}const fn=[{value:"LOW",label:"Low"},{value:"MEDIUM",label:"Medium"},{value:"HIGH",label:"High"},{value:"CRITICAL",label:"Critical"}],gn="MEDIUM";function Fa(e){const t=e.attachments!==!1,n=t&&ho(),o=t&&po();return`
         <div class="compose">
         <div class="field">
           <label for="bc-title">What went wrong?</label>
@@ -1282,100 +1380,101 @@ div.done { padding: 44px 26px 44px; text-align: center; animation: bc-fade-in 24
         <div class="field">
           <label id="bc-prio-l">How much is it getting in your way?</label>
           <div class="seg" role="group" aria-labelledby="bc-prio-l">
-            ${rn.map(a=>`
-              <button type="button" data-prio="${a.value}" aria-pressed="${a.value===sn}">${a.label}</button>
+            ${fn.map(a=>`
+              <button type="button" data-prio="${a.value}" aria-pressed="${a.value===gn}">${a.label}</button>
             `).join("")}
           </div>
         </div>
-        ${e?`
+        ${t?`
         <div class="field">
           <div class="field-head">
             <label id="bc-att-l">Show us <span class="opt">(optional)</span></label>
             <span class="count" aria-live="polite"></span>
           </div>
           <div class="tools" role="group" aria-labelledby="bc-att-l">
-            ${n?`<button class="tool" type="button" data-act="shot">${wa}Screenshot</button>`:""}
-            ${o?`<button class="tool" type="button" data-act="rec">${va}Record screen</button>`:""}
-            <button class="tool" type="button" data-act="file">${en}Upload file</button>
+            ${n?`<button class="tool" type="button" data-act="shot">${Aa}Screenshot</button>`:""}
+            ${o?`<button class="tool" type="button" data-act="rec">${Ma}Record screen</button>`:""}
+            <button class="tool" type="button" data-act="file">${cn}Upload file</button>
           </div>
           <div class="thumbs"></div>
-          <input type="file" accept="${$e.join(",")}" multiple hidden />
+          <input type="file" accept="${Ee.join(",")}" multiple hidden />
         </div>`:""}
-        </div>`}function Qa(t){var he,le,de,z;const{client:e,cfg:n,root:o,host:a,dock:r,scrim:i,$:s,say:c,titleInput:l,descInput:f,compose:d,sendBtn:u,note:g}=t,y=s(".thumbs"),m=i.querySelector("input[type=file]"),w=[];let p=sn,h=null;const b=document.createElement("div");b.setAttribute("role","status"),b.className="note",d.prepend(b);const T=ja(n,(he=e.signedInAs())==null?void 0:he.email);let C=n.drafts===!1,S=!1,x=Promise.resolve(),v;function k(){if(clearTimeout(v),!C||S||n.drafts===!1)return x;const $=l.value||f.value||w.length?{title:l.value,description:f.value,priority:p,items:w.map(({blob:A,mime:q,kind:Q})=>({blob:A,mime:q,kind:Q}))}:null;return x=x.catch(()=>{}).then(()=>ze(T,$)).then(()=>{b.textContent=$?"Draft saved on this device":""}).catch(()=>{b.textContent="Draft could not be saved. Keep this tab open."}),x}function O(){clearTimeout(v),v=setTimeout(k,250)}d.addEventListener("input",O),d.addEventListener("change",O);const F=()=>{k()};window.addEventListener("pagehide",F);function Z(){w.filter($=>$.status==="failed").forEach(ne)}window.addEventListener("online",Z),n.drafts!==!1&&(d.inert=!0,Oa(T).then($=>{t.closed||!$||(b.innerHTML='<span>You have an unfinished report on this device.</span> <button type="button" data-resume>Resume report</button> <button type="button" data-discard>Discard</button>',b.querySelector("[data-resume]").onclick=()=>{l.value=$.title||"",f.value=$.description||"",p=rn.some(A=>A.value===$.priority)?$.priority:"MEDIUM",i.querySelectorAll("[data-prio]").forEach(A=>A.setAttribute("aria-pressed",String(A.dataset.prio===p)));for(const A of($.items||[]).slice(0,n.maxAttachments??5))G(A);C=!0,k()},b.querySelector("[data-discard]").onclick=()=>{C=!0,k()})}).catch(()=>{b.textContent="Draft storage is unavailable. Keep this tab open."}).finally(()=>{d.inert=!1,b.querySelector("[data-resume]")||(C=!0)})),t.onDestroy(()=>{var $;k(),clearTimeout(v),window.removeEventListener("pagehide",F),window.removeEventListener("online",Z),h==null||h.cancel(),w.forEach(A=>A.previewUrl&&URL.revokeObjectURL(A.previewUrl)),($=o.querySelector(".recbar"))==null||$.remove()}),i.querySelectorAll("[data-prio]").forEach($=>{$.addEventListener("click",()=>{p=$.dataset.prio,O(),i.querySelectorAll("[data-prio]").forEach(A=>{A.setAttribute("aria-pressed",String(A===$))})})});const Y=s("#bc-title-err");function L($){Y.hidden=!$,Y.innerHTML=$?`${re}<span>${E($)}</span>`:"",l.classList.toggle("invalid",!!$),l.setAttribute("aria-invalid",String(!!$))}l.addEventListener("input",()=>{l.value.trim()&&L("")});function j(){const $=w.some(Q=>Q.status==="uploading");u.disabled=t.sending||$||w.some(Q=>Q.status==="failed"),g.textContent=$?"Waiting for the upload to finish…":w.some(Q=>Q.status==="failed")?"Retry or remove failed attachments before sending.":"";const A=n.maxAttachments??5;i.querySelectorAll(".tool").forEach(Q=>{Q.disabled=t.sending||w.length>=A});const q=s(".field-head .count");q&&(q.textContent=w.length?`${w.length} of ${A}`:"")}t.refreshSendState=j;function R($){var ee;const A=$.el,q=$.kind==="VIDEO"?"Video":"Shot",Q=$.kind==="VIDEO"?`<video src="${$.previewUrl}" muted playsinline preload="metadata"></video>`:`<img src="${$.previewUrl}" alt="" />`;let _="";$.status==="uploading"?_=`<div class="veil"><div class="spinner"></div><div class="bar"><i style="width:${Math.round($.progress*100)}%"></i></div></div>`:$.status==="failed"&&(_=`<div class="veil err"><button type="button" data-act="retry" aria-label="Retry upload">${Sa}</button>Failed</div>`),A.innerHTML=`
-      ${Q}
-      <span class="kind">${q} · ${pe($.size)}</span>
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+      ${r.map(m=>`
+        <div class="issue ${m.joined?"is-joined":""}">
           <span class="who">
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-            <span class="meta">${E(g(y))}</span>
+            <span class="t">${E(m.title)}</span>
+            <span class="meta">${E(h(m))}</span>
           </span>
-          <button class="join" type="button" data-join="${E(y.id)}"
-            ${y.joined?"disabled":""}>${y.joined?"Following":"Me too"}</button>
+          <button class="join" type="button" data-join="${E(m.id)}"
+            ${m.joined?"disabled":""}>${m.joined?"Following":"Me too"}</button>
         </div>
-        ${s===y.id?`
+        ${s===m.id?`
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-          <button class="ghost" type="button" data-join-confirm="${E(y.id)}">Follow</button>
+          <button class="ghost" type="button" data-join-confirm="${E(m.id)}">Follow</button>
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-            <span class="t">${E(l.title)}</span>
-            ${l.hint?`<span class="h">${E(l.hint)}</span>`:""}
+        ${i.map((c,p)=>`
+          <button type="button" class="pick" data-pick="${E(c.key)}"
+            ${c.hint?`title="${E(c.hint)}" aria-describedby="bc-pick-h${p}"`:""}
+            aria-pressed="${(s==null?void 0:s.key)===c.key}">
+            <span class="t">${E(c.title)}</span>
+            ${c.hint?`<span class="h sr-only" id="bc-pick-h${p}">${E(c.hint)}</span>`:""}
           </button>`).join("")}
       </div>
-      ${s?`<p class="picks-note">${ie}<span>Our assistant will check your account and reply here. Add anything else below, then send.</span></p>`:""}`}r.addEventListener("click",l=>{const f=l.target.closest("[data-pick]");if(!f)return;const d=i.find(g=>g.key===f.dataset.pick);if(!d)return;const u=s&&o.value.trim()===s.title;(s==null?void 0:s.key)===d.key?(s=null,u&&(o.value="")):(s=d,(!o.value.trim()||u)&&(o.value=d.title)),o.dispatchEvent(new Event("input",{bubbles:!0})),c(),s&&a.focus()}),n.agentIssues!==!1&&typeof e.agentIssues=="function"&&e.agentIssues().then(l=>{i=l,c()}).catch(()=>{}),t.pickedIssue=()=>s}function _a(t){const{client:e,scrim:n,say:o,callBtn:a,close:r}=t;let i=!1;function s(){e.callKind().then(f=>{f&&(i=!0,t.preloadCall(),a.hidden=t.mustSignIn())}).catch(()=>{})}s(),a.addEventListener("click",async()=>{t.sending=!0,o(""),t.refreshSendState(),a.disabled=!0,a.innerHTML='<span class="spinner"></span>Ringing…';try{const f=await e.startCall();c(f)}catch(f){t.sending=!1,a.disabled=!1,a.innerHTML=`${Re}Talk to the team`,t.refreshSendState(),f.filed?t.succeed(f.filed,{callFailed:f.reason||"The call could not be started."}):(o(f.message.replace("[BugCatch] ","")),t.recheckSignIn())}});function c(f){const d=n.querySelector(".panel"),u=f!=null&&f.bugId?String(f.bugId).slice(0,8):null;d.innerHTML=`
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@@ -1388,126 +1487,151 @@ div.done { padding: 44px 26px 44px; text-align: center; animation: bc-fade-in 24
           <span class="spacer"></span>
           <button class="primary" type="button" data-act="hangup">Cancel</button>
         </div>
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       ${u!=null&&u.recorded?'<span class="call-kept">This call is recorded.</span>':""}
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+      <button class="act danger" type="button" data-act="hangup">Cancel</button>`,p.insertBefore(h,f);const m=h.querySelector(".who"),C=h.querySelector(".secs"),w=h.querySelector(".call-dot"),g=h.querySelector('[data-act="mute"]'),b=h.querySelector('[data-act="hangup"]');let l=null;const S=()=>{l&&(clearInterval(l),l=null)},y=v=>{S(),w.classList.add("off"),h.classList.add("over"),m.textContent=v,C.hidden=!0,g.hidden=!0,b.textContent="Dismiss",b.classList.remove("danger")},x=t.on("call",({state:v})=>{if(v==="ringing"&&(m.textContent="Calling the team…"),v==="connecting"&&(m.textContent="Someone answered — connecting…"),v==="connected"){m.textContent="You're on a call with the team",g.hidden=!1,C.hidden=!1;const k=Date.now();S(),l=setInterval(()=>{C.textContent=Le(Math.floor((Date.now()-k)/1e3))},1e3),C.textContent="0s"}v==="missed"&&y("Nobody was free. Send a message instead and the team will pick it up."),v==="ended"&&y("Call ended."),v==="failed"&&y("The call dropped.")});g.addEventListener("click",()=>{const v=u.setMuted(!u.isMuted());g.textContent=v?"Unmute":"Mute",m.textContent=v?"You're muted":"You're on a call with the team"}),b.addEventListener("click",()=>{x(),S(),t.endCall(),h.remove(),e.refreshThread(e.openReportId())})}e.offerCall=s,e.callOffered=()=>i,e.showLiveCall=c}function tr(e){var x;const{client:t,say:n,compose:o,sendBtn:a,historyBtn:r,callBtn:i,whoami:s}=e;let d={mode:t.lastLoginMode||"off",signedIn:null},c="idle",p=((x=t.config.user)==null?void 0:x.email)||"",f="",u=!1,h="";const m=()=>d.mode==="required"&&!d.signedIn;function C(){const v=m();o.hidden=v,a.hidden=v,r&&(r.hidden=v),v?i.hidden=!0:e.callOffered()&&!e.mustRate()&&(i.hidden=!1)}function w(){var k;if(d.mode==="off"){s.hidden=!0,s.innerHTML="";return}s.hidden=!1,s.classList.toggle("asking",c!=="idle");const v=h?`<div class="after err">${E(h)}</div>`:"";if(c==="idle"){if(d.signedIn){s.innerHTML=`<span class="who">Signed in as <strong>${E(d.signedIn.email)}</strong></span><button type="button" class="link" data-act="signout">Sign out</button>`;return}const T=(k=t.config.user)==null?void 0:k.email;s.innerHTML=`<span class="who">${d.mode==="required"?"Sign in to report a bug here.":T?`Reporting as <strong>${E(T)}</strong>.`:"Reporting anonymously — sign in and we can tell you what happens next."}</span><button type="button" class="link" data-act="signin">Sign in</button>`;return}if(c==="email"){s.innerHTML=`
         <p class="why">Sign in with any email address — we'll send you a code.
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+          It's how you hear back about this report${d.mode==="required"?", and this project asks for it":""}.</p>
         <div class="row">
-          <input type="email" data-fld="email" value="${E(f)}"
+          <input type="email" data-fld="email" value="${E(p)}"
             placeholder="you@example.com" autocomplete="email" spellcheck="false"
             aria-label="Your email address" ${u?"disabled":""} />
           <button type="button" class="primary" data-act="code" ${u?"disabled":""}>
             ${u?"Sending…":"Send code"}
           </button>
         </div>
-        ${x}
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-      <p class="why">We sent a code to <strong>${E(f)}</strong>. It expires in ten minutes.</p>
+        ${v}
+        ${d.mode==="optional"?'<div class="after"><button type="button" class="link" data-act="skip">Not now</button></div>':""}`;return}s.innerHTML=`
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       </div>
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+      <span class="dot" aria-hidden="true"></span>${E(e.summary||"")}${t?`
+      <span class="t">· ${E(t)}</span>`:""}
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+      </div>`:r&&ra.test(o)?`<div class="quick" role="group" aria-label="Did this answer your question?">
+          <button type="button" data-quick="Yes, that answers it">${oe}Yes, that answers it</button>
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-      <span class="msg-when">${E(on(t.at)||je(t.at))}</span>
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+      <span class="msg-when">${E(pn(e.at)||Se(e.at))}</span>
+    </div>`}function ar(){return`
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+      <span class="av bot orb" aria-hidden="true"></span>
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-    </a>`}function Ya(t,e,n,o){var C;const{client:a,cfg:r}=t,i=document.createElement("div");i.className="composer",i.innerHTML=`
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+      ${e.size?`<span class="sz">${E(he(e.size))}</span>`:""}
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-        <button class="tool" type="button" data-act="livecall" title="Call the team" aria-label="Call the team" hidden>${Re}</button>
+        <button class="tool" type="button" data-act="attach" title="Attach a file" aria-label="Attach a file">${cn}</button>
+        <button class="tool" type="button" data-act="voice" title="Record a voice note" aria-label="Record a voice note">${ln}</button>`}
+        <button class="tool" type="button" data-act="livecall" title="Call the team" aria-label="Call the team" hidden>${qe}</button>
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       <textarea rows="1" placeholder="Write a reply…" aria-label="Write a reply"></textarea>
-      <button class="send" type="button" data-act="send" title="Send" aria-label="Send" disabled>${nn}</button>
+      <button class="send" type="button" data-act="send" title="Send" aria-label="Send" disabled>${dn}</button>
     </div>
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+      <span class="chip ${v.storageKey?"":"uploading"}">
+        <span class="nm">${E(v.name)}</span>
+        <span class="sz">${v.storageKey?he(v.size):"sending…"}</span>
+        <button type="button" data-drop="${k}" aria-label="Remove ${E(v.name)}">${ge}</button>
+      </span>`).join("");for(const v of s.querySelectorAll("[data-drop]"))v.addEventListener("click",()=>{m.splice(Number(v.dataset.drop),1),b()})}async function l(x,v,k){const T={name:k,size:x.size,storageKey:null};m.push(T),b();try{const{storageKey:j,mime:O}=await a.uploadAttachment(x,v);T.storageKey=j,T.mime=O}catch(j){m.splice(m.indexOf(T),1),g(j.message||"That file could not be sent.","err")}b()}d.addEventListener("input",()=>{d.style.height="auto",d.style.height=`${Math.min(d.scrollHeight,120)}px`,b()}),d.addEventListener("keydown",x=>{x.key==="Enter"&&!x.shiftKey&&!x.isComposing&&(x.preventDefault(),S())}),(y=i.querySelector('[data-act="attach"]'))==null||y.addEventListener("click",()=>u.click()),u.addEventListener("change",()=>{g("");for(const x of u.files){if(x.size>a.config.maxAttachmentBytes){g(`${x.name} is larger than ${he(a.config.maxAttachmentBytes)}.`,"err");continue}l(x,x.type,x.name)}u.value=""}),p&&!uo()&&(p.disabled=!0,p.title="This browser cannot record audio"),p==null||p.addEventListener("click",async()=>{if(C){const x=C;C=null,p.classList.remove("recording"),p.innerHTML=ln,g("");const{blob:v,mime:k}=await x.stop();v.size&&l(v,k,"Voice note");return}try{g(""),C=await bo({maxMs:a.config.maxRecordingMs,onTick:x=>g(`Recording — ${Le(x)}. Tap the mic to stop.`),onAutoStop:()=>p.click()}),p.classList.add("recording"),p.innerHTML=Ba}catch{C=null,g("The microphone is not available — check the browser permission.","err")}}),a.canCallTeam(o).then(x=>{x&&(f.hidden=!1,e.preloadCall())}).catch(()=>{}),f.addEventListener("click",async()=>{f.disabled=!0,g("");try{const x=await a.startLiveCall(o);e.showLiveCall(t,n,x)}catch(x){g(x.message.replace("[BugCatch] ",""),"err")}finally{f.disabled=!1}}),c.addEventListener("click",S),n.addEventListener("click",x=>{var k,T;const v=(T=(k=x.target).closest)==null?void 0:T.call(k,"[data-quick]");!v||w||(d.value=v.dataset.quick,S())});async function S(){var k;const x=d.value.trim(),v=m.filter(T=>T.storageKey);if(!(w||!x&&!v.length)){w=!0,b(),g(""),n.insertAdjacentHTML("beforeend",mn({from:"reporter",body:x,at:new Date().toISOString(),attachments:v.map(T=>({type:"FILE",name:T.name,size:T.size}))},"pending")),ke(n,{smooth:!0});try{await a.replyToReport(o,{body:x,attachments:v.map(T=>({storageKey:T.storageKey,mime:T.mime,name:T.name,size:T.size}))}),d.value="",d.style.height="auto",m.length=0,await e.refreshThread(o)}catch(T){(k=n.querySelector(".msg-row.pending"))==null||k.classList.replace("pending","failed"),g(T.message||"That could not be sent — try again.","err")}finally{w=!1,b()}}}b()}function yn(e){return JSON.stringify(e?[e.score,e.current,e.comment||null]:null)}function dt(e,{client:t,report:n,rating:o,justRated:a=!1,question:r=null,onRated:i=null,onError:s=null}){var w;e.dataset.key=yn(o);const d=o!=null&&o.current?o.score:0,c=o?o.current?a?"Thanks — the team will see that.":`You rated this ${o.score} out of 5.`:`You rated an earlier fix ${o.score} out of 5. How did this one go?`:r||"How did we do?",p=a&&(o==null?void 0:o.current)&&!o.comment;e.innerHTML=`
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+      <div class="stars" role="group" aria-label="Rate how this was handled, 1 to 5">${[1,2,3,4,5].map(g=>`
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+      </div>
+      ${o!=null&&o.current&&o.comment?`<p class="fr-said">“${E(o.comment)}”</p>`:""}
+      ${p?`
+      <div class="fr-note">
+        <textarea maxlength="2000" aria-label="Add a note to your rating" placeholder="${o.score<=2?"What went wrong? (optional)":"Anything to add? (optional)"}"></textarea>
+        <button type="button" data-act="rating-note">Add note</button>
+      </div>`:""}
+      ${o?"":'<p class="fr-hint">1 is poor, 5 is great.</p>'}
+      <p class="feedback-status" role="status"></p>`;const f=[...e.querySelectorAll("[data-score]")],u=g=>f.forEach(b=>b.classList.toggle("on",Number(b.dataset.score)<=g)),h=g=>e.querySelectorAll("button, textarea").forEach(b=>{b.disabled=g}),m=e.querySelector(".feedback-status");async function C(g,b){var l;h(!0),m.textContent="";try{const S=await t.rate(n.id,{score:g,comment:b});dt(e,{client:t,report:n,rating:S,justRated:!0,question:r,onRated:i,onError:s}),(l=e.querySelector(".fr-note textarea"))==null||l.focus(),i==null||i(S)}catch(S){m.textContent=S.message,h(!1),u(d),s==null||s(S)}}for(const g of f){const b=Number(g.dataset.score);g.addEventListener("mouseenter",()=>u(b)),g.addEventListener("focus",()=>u(b)),g.addEventListener("blur",()=>u(d)),g.addEventListener("click",()=>C(b))}e.querySelector(".stars").addEventListener("mouseleave",()=>u(d)),(w=e.querySelector('[data-act="rating-note"]'))==null||w.addEventListener("click",()=>{var b;const g=e.querySelector(".fr-note textarea").value.trim();if(!g){(b=e.querySelector(".fr-note"))==null||b.remove();return}C(o.score,g)})}const ut=new WeakMap;function sr(e){return e.rating?` · <span class="rated" aria-label="You rated this ${Number(e.rating)} out of 5">${un}${Number(e.rating)}</span>`:e.ratingAsked?' · <span class="rate-ask">Rate it</span>':""}function cr(e){var C;const{client:t,scrim:n,close:o}=e;let a=null;function r(w,{callFailed:g=null}={}){if(w!=null&&w.id&&!g){d(w.id,{fresh:!0}).then(b=>{b||i(w,{callFailed:g})});return}i(w,{callFailed:g})}function i(w,{callFailed:g=null}={}){var y;const b=w!=null&&w.id?String(w.id).slice(0,8):null,l=(y=w==null?void 0:w.estimate)!=null&&y.label?String(w.estimate.label):null,S=g?`<p class="eta">${E(g)} Your report is filed, and the team will reply in the chat.</p>`:"";n.querySelector(".panel").innerHTML=`
       <div class="done">
-        <div class="tick">${ie}</div>
+        <div class="tick">${oe}</div>
         <h3>Thanks — that's on its way.</h3>
-        <p>${p?`Filed as <code>${E(p)}</code>.`:"The team has what they need to reproduce it."}</p>
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-          <span class="row-ico" aria-hidden="true">${mt}</span>
+        <p>${b?`Filed as <code>${E(b)}</code>.`:"The team has what they need to reproduce it."}</p>
+        ${S}
+        ${l?`<p class="eta">Reports like this usually take <strong>${E(l)}</strong>. We'll let you know when it moves.</p>`:""}
+      </div>`,setTimeout(o,S?6e3:l?4e3:2e3)}async function s(){const w=n.querySelector(".panel");clearTimeout(c),a=null,w.classList.remove("is-chat"),w.innerHTML=`
+      ${st({title:"Your reports",sub:"Where each one has got to.",theme:e.themeLabel()})}
+      <div class="history" aria-busy="true">${Qa(3)}</div>`,w.querySelector('[data-act="close"]').addEventListener("click",o);let g=[];try{({reports:g}=await t.myReports())}catch{const l=w.querySelector(".history");l&&(l.innerHTML=ct("Couldn't load your reports just now.",se));return}const b=w.querySelector(".history");if(b){b.removeAttribute("aria-busy"),b.innerHTML=g.length?g.map((l,S)=>`
+        <button class="row" type="button" data-report="${E(l.id)}" style="animation-delay:${Math.min(S,8)*30}ms">
+          <span class="row-ico" aria-hidden="true">${Xn}</span>
           <span class="who">
-            <span class="ttl">${E(h.title)}</span>
-            <span class="sub">${E(h.reference)} · ${E(je(h.createdAt))}</span>
+            <span class="ttl">${E(l.title)}</span>
+            <span class="sub">${E(l.reference)} · ${E(Se(l.createdAt))}${sr(l)}</span>
           </span>
-          <span class="pill ${E(String(h.status).toLowerCase())}">${E(rt(h.status))}</span>
-          <span class="chev" aria-hidden="true">${$a}</span>
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+          <span class="pill ${E(String(l.status).toLowerCase())}">${E(lt(l.status))}</span>
+          <span class="chev" aria-hidden="true">${Oa}</span>
+        </button>`).join(""):ct("You haven't reported anything yet.",za);for(const l of b.querySelectorAll("[data-report]"))l.addEventListener("click",()=>d(l.dataset.report))}}async function d(w,{fresh:g=!1}={}){var v;const b=n.querySelector(".panel");clearTimeout(c),b.classList.add("is-chat"),b.innerHTML=`
+      ${st({back:!0,title:g?"Looking into it":"Your report",sub:g?"It may ask you a question here.":"Updates, and a way to reply.",theme:e.themeLabel()})}
+      <div class="history chatting" aria-busy="true"><div class="thread">${Ha()}</div></div>`,b.querySelector('[data-act="close"]').addEventListener("click",o),b.querySelector('[data-act="back"]').addEventListener("click",s);let l=null;try{l=await t.myReport(w)}catch{l=null}const S=b.querySelector(".history");if(!S||!b.querySelector('[data-act="back"]'))return!1;if(!l)return g?(b.classList.remove("is-chat"),!1):(S.removeAttribute("aria-busy"),S.innerHTML=ct("Couldn't load that report just now.",se),!1);a=w,t.markReportRead(w);const y=bn(l.timeline);S.classList.add("chatting"),S.removeAttribute("aria-busy"),S.innerHTML=`
       <div class="report-head">
-        <span class="ttl">${E(h.title)}</span>
-        <span class="sub">${E(h.reference)} · ${E(h.project||"")}</span>
-        <span class="pill ${E(String(h.status).toLowerCase())}">${E(rt(h.status))}</span>
-        ${(S=h.estimate)!=null&&S.label?`<span class="eta-line">Usually takes ${E(String(h.estimate.label))}</span>`:""}
+        <span class="ttl">${E(l.title)}</span>
+        <span class="sub">${E(l.reference)} · ${E(l.project||"")}</span>
+        <span class="pill ${E(String(l.status).toLowerCase())}">${E(lt(l.status))}</span>
+        ${(v=l.estimate)!=null&&v.label?`<span class="eta-line">Usually takes ${E(String(l.estimate.label))}</span>`:""}
       </div>
-      <div class="thread" role="log" aria-live="polite" aria-label="Conversation">${T}</div>`;const C=b.querySelector(".thread");return it.set(C,T),xe(C),d(b,h),h.canReply&&Ya(t,b,C,m),f(b,h,m),xe(C),!0}let l=null;function f(m,w,p){var Z,Y,L;clearTimeout(l);const h=w.assistant,b=m.querySelector(".thread");let T=m.querySelector(".assistant");if(!h){T==null||T.remove(),(Z=b==null?void 0:b.querySelector(".typing-row"))==null||Z.remove();return}const C=(T==null?void 0:T.dataset.phase)||null;T||(T=document.createElement("div"),T.setAttribute("role","status"),T.setAttribute("aria-live","polite"),(Y=m.querySelector(".report-head"))==null||Y.after(T)),T.className=`assistant ${E(h.phase)}`,T.dataset.phase=h.phase;const S=h.steps||[],x=S.filter(j=>j.state==="done").length,v=S.some(j=>j.state==="active")?.5:0,k=S.length?Math.round((x+v)/S.length*100):0,O=`
-      <div class="as-body${C&&C!==h.phase?" entering":""}">
+      <div class="thread" role="log" aria-live="polite" aria-label="Conversation">${y}</div>`;const x=S.querySelector(".thread");return ut.set(x,y),ke(x),f(S,l),u(S,l),l.canReply&&ir(e,S,x,w),p(S,l,w),ke(x),!0}let c=null;function p(w,g,b){var Y,L,D;clearTimeout(c);const l=g.assistant,S=w.querySelector(".thread");let y=w.querySelector(".assistant");if(!l){y==null||y.remove(),(Y=S==null?void 0:S.querySelector(".typing-row"))==null||Y.remove();return}const x=(y==null?void 0:y.dataset.phase)||null;y||(y=document.createElement("div"),y.setAttribute("role","status"),y.setAttribute("aria-live","polite"),(L=w.querySelector(".report-head"))==null||L.after(y)),y.className=`assistant ${E(l.phase)}`,y.dataset.phase=l.phase;const v=l.steps||[],k=v.filter(R=>R.state==="done").length,T=v.some(R=>R.state==="active")?.5:0,j=v.length?Math.round((k+T)/v.length*100):0,O=`
+      <div class="as-body${x&&x!==l.phase?" entering":""}">
         <div class="as-top">
-          <span class="as-orb" aria-hidden="true">${h.phase==="analyzing"?'<span class="as-spin"></span>':h.phase==="calling"?Re:h.phase==="resolved"?ie:we}</span>
+          <span class="as-orb${l.phase==="calling"||l.phase==="resolved"?"":" orb"}" aria-hidden="true">${l.phase==="calling"?qe:l.phase==="resolved"?oe:""}</span>
           <div class="as-text">
-            <div class="as-title">${E(h.title)}</div>
-            <div class="as-detail">${E(h.detail)}</div>
+            <div class="as-title">${E(l.title)}</div>
+            <div class="as-detail">${E(l.detail)}</div>
           </div>
         </div>
       </div>
-      ${S.length?`
-      <div class="as-progress" role="progressbar" aria-label="Progress" aria-valuemin="0" aria-valuemax="100" aria-valuenow="${k}"><i style="width:${k}%"></i></div>
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+      ${v.length?`
+      <div class="as-progress" role="progressbar" aria-label="Progress" aria-valuemin="0" aria-valuemax="100" aria-valuenow="${j}"><i style="width:${j}%"></i></div>
+      <ol class="as-steps">${v.map(R=>`<li class="${E(R.state)}"${R.state==="active"?' aria-current="step"':""}><span class="dot"></span><span class="lbl">${E(R.label)}</span></li>`).join("")}</ol>`:""}`,_=JSON.stringify([l.phase,l.title,l.detail,v]);if(y.dataset.key!==_){const R=y.querySelector(".as-progress i"),Q=R==null?void 0:R.style.width;y.innerHTML=O,y.dataset.key=_;const J=y.querySelector(".as-progress i");J&&Q&&(J.style.width=Q,requestAnimationFrame(()=>{J.style.width=`${j}%`}))}if(S){const R=hn(S),Q=S.querySelector(".typing-row");l.phase!=="analyzing"?Q==null||Q.remove():(!Q||Q!==S.lastElementChild)&&(Q==null||Q.remove(),S.insertAdjacentHTML("beforeend",ar()),R&&ke(S))}l.phase==="analyzing"?c=setTimeout(()=>h(b),3e3):l.phase==="calling"?c=setTimeout(()=>h(b),1e4):l.phase==="needs_info"&&x!=="needs_info"&&((D=w.querySelector(".composer textarea"))==null||D.focus())}function f(w,g){var l,S;if((l=w.querySelector(".fix-verification"))==null||l.remove(),!g.resolvedAt||!["RESOLVED","CLOSED"].includes(g.status))return;const b=document.createElement("div");b.className="fix-verification",g.verification?b.textContent=g.verification==="CONFIRMED"?"You confirmed that this fix works.":"Your feedback was recorded.":(b.innerHTML='<p>Does the fix work for you?</p><textarea maxlength="4000" aria-label="Fix feedback" placeholder="What happens when you try again? (optional)"></textarea><button type="button" data-result="CONFIRMED">It works now</button> <button type="button" data-result="STILL_HAPPENING">Still happening</button><p class="feedback-status" role="status"></p>',b.querySelectorAll("[data-result]").forEach(y=>{y.onclick=async()=>{b.querySelectorAll("button").forEach(x=>{x.disabled=!0});try{await t.verifyFix(g.id,{result:y.dataset.result,resolvedAt:g.resolvedAt,note:b.querySelector("textarea").value}),await d(g.id)}catch(x){b.querySelector(".feedback-status").textContent=x.message,b.querySelectorAll("button").forEach(v=>{v.disabled=!1})}}})),(S=w.querySelector(".report-head"))==null||S.after(b)}function u(w,g){var S;let b=w.querySelector(".fix-rating");if(!["RESOLVED","CLOSED"].includes(g.status)||!g.ratingAsked){b==null||b.remove();return}b&&b.dataset.key===yn(g.rating)||(b||(b=document.createElement("div"),b.className="fix-rating",(S=w.querySelector(".fix-verification")||w.querySelector(".report-head"))==null||S.after(b)),dt(b,{client:t,report:g,rating:g.rating||null}))}async function h(w){const g=n.querySelector(".history.chatting"),b=g==null?void 0:g.querySelector(".thread");if(!b||a!==w)return;let l=null;try{l=await t.myReport(w)}catch{}if(e.closed||!l||a!==w)return;f(g,l),u(g,l);const S=hn(b),y=bn(l.timeline);ut.get(b)!==y&&(b.innerHTML=y,ut.set(b,y)),p(g,l,w),S&&ke(b);const x=g.querySelector(".report-head .pill");x&&(x.className=`pill ${String(l.status).toLowerCase()}`,x.textContent=lt(l.status))}const m=t.on("update",w=>{!a||(w==null?void 0:w.bugId)!==a||(t.markReportRead(a),h(a))});e.onDestroy(()=>{m(),clearTimeout(c)}),(C=n.querySelector('[data-act="history"]'))==null||C.addEventListener("click",s),e.succeed=r,e.refreshThread=h,e.openReportId=()=>a}const wn="bugcatch.rateLater",lr=50;function vn(){try{const e=JSON.parse(window.localStorage.getItem(wn)||"[]");return Array.isArray(e)?e:[]}catch{return[]}}function dr(e){try{const t=vn().filter(n=>n!==e);t.push(e),window.localStorage.setItem(wn,JSON.stringify(t.slice(-lr)))}catch{}}function ur(e,t=vn()){const n=new Set(t),o=(e||[]).filter(r=>r.ratingDue==="require"||r.ratingDue==="ask"&&!n.has(r.id));if(!o.length)return null;const a=r=>new Date(r.resolvedAt||r.updatedAt||0).getTime()||0;return o.reduce((r,i)=>a(i)>a(r)?i:r)}function pr(e){const{client:t,rateDue:n,compose:o,picks:a,known:r,callBtn:i,titleInput:s,scrim:d}=e;let c=!1;e.mustRate=()=>c;function p(m){c=m;for(const C of[o,a,r])C.classList.toggle("held",m),C.inert=m;m?i.hidden=!0:e.callOffered()&&!e.mustSignIn()&&(i.hidden=!1),e.refreshSendState()}function f(){c&&p(!1)}function u(){n.hidden=!0,n.replaceChildren(),f(),s.focus()}function h(m){var b;const C=m.ratingDue==="require",w=m.resolvedAt?Se(m.resolvedAt):"",g=m.status==="CLOSED"?"closed":"fixed";if(n.hidden=!1,n.classList.toggle("is-required",C),n.innerHTML=`
+      <div class="rd-head">
+        <span class="rd-eyebrow">${C?"Before you report something new":`Your report was ${g}`}</span>
+        ${C?"":'<button type="button" class="link rd-later" data-act="rate-later">Not now</button>'}
+      </div>
+      <p class="rd-report">
+        <span class="rd-ico" aria-hidden="true">${oe}</span>
+        <span class="rd-ttl">${E(m.title)}</span>
+        <span class="rd-sub">${E(m.reference)}${w?` · ${g} ${E(w)}`:""}</span>
+      </p>
+      <div class="rd-stars"></div>`,(b=n.querySelector('[data-act="rate-later"]'))==null||b.addEventListener("click",()=>{dr(m.id),u()}),dt(n.querySelector(".rd-stars"),{client:t,report:m,rating:null,question:C?"How did we handle it? Rate it to send a new one.":"How did we do?",onRated:()=>{var l;n.querySelector(".rd-eyebrow").textContent=`Your report was ${g}`,(l=n.querySelector('[data-act="skip"]'))==null||l.remove(),n.classList.remove("is-required"),f()},onError:()=>{if(!c||n.querySelector('[data-act="skip"]'))return;const l=document.createElement("button");l.type="button",l.className="link rd-later",l.dataset.act="skip",l.textContent="Skip for now",l.addEventListener("click",u),n.querySelector(".rd-head").append(l)}}),C){p(!0);const l=d.getRootNode().activeElement;(!l||!n.contains(l))&&n.focus()}}t.hasReports()&&t.myReports().then(({reports:m})=>{if(e.closed)return;const C=ur(m);C&&h(C)}).catch(()=>{})}function hr({root:e,host:t,dock:n,client:o,onClose:a,preloadCall:r=()=>{},themeControls:i=null}){fr(e);const s=o.config,d=()=>(i==null?void 0:i.label())||"",c=document.createElement("div");c.className=`scrim ${n.classList.contains("at-left")?"at-left":"at-right"} ${n.classList.contains("at-top")?"at-top":"at-bottom"}`,c.style.setProperty("--bc-dock-h",`${Math.round(n.getBoundingClientRect().height)}px`),c.innerHTML=`
     <div class="panel" role="dialog" aria-modal="true" aria-labelledby="bc-h">
-      ${ot({id:"bc-h",title:"Tell us what went wrong",sub:"Our assistant starts looking right away. We attach the page details for you."})}
+      ${st({id:"bc-h",title:"Report a bug",sub:"We attach the page details for you.",theme:d()})}
       <div class="body">
         <div class="slot" role="alert"></div>
+        <!-- A settled report still waiting for its rating. Drawn only when the
+             project asks for one here; see rate-due.js. -->
+        <div class="rate-due fix-rating" tabindex="-1" hidden></div>
         <!-- What the project's team is telling visitors. Drawn only when it
              has published something. -->
         <div class="notices" hidden></div>
@@ -1516,7 +1640,7 @@ div.done { padding: 44px 26px 44px; text-align: center; animation: bc-fade-in 24
              close by itself. Drawn only when the project offers any. -->
         <div class="picks" hidden></div>
         <div class="known" hidden></div>
-        ${za(i)}
+        ${Fa(s)}
       </div>
       <div class="foot">
         <span class="note" aria-live="polite"></span>
@@ -1526,11 +1650,11 @@ div.done { padding: 44px 26px 44px; text-align: center; animation: bc-fade-in 24
              most cannot. Drawn here rather than as a second launcher because it
              is the same errand as Send report — the difference is only whether
              the reporter would rather say it than type it. -->
-        <button class="ghost" type="button" data-act="call" hidden>${Re}Talk to the team</button>
-        <button class="primary" type="button" data-act="send">Send report ${nn}</button>
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