@sphoro/bugcatch-web-sdk 0.16.0 → 0.17.0

package/README.md

@@ -55,7 +55,7 @@ BugCatch.init({
 ```html
 <!-- Pin the version. Without one the CDN serves whatever is latest, so a
      future release changes behaviour on a site nobody redeployed. -->
-<script src="https://unpkg.com/@sphoro/bugcatch-web-sdk@0.16.0/dist/bugcatch.umd.js"></script>
+<script src="https://unpkg.com/@sphoro/bugcatch-web-sdk@0.17.0/dist/bugcatch.umd.js"></script>
 <script>
   BugCatch.init({ apiBase: '…', apiKey: 'bc_live_…', projectId: '…' });
 </script>
@@ -287,6 +287,26 @@ seconds while its thread is open, and `BugCatch.myReport(bugId)` does it for you
 own view (it also returns `report.assistant`). Each change fires
 `onAssistantPhase` / `'assistant'` once.
 
+### Questions it answers and closes by itself
+
+When the project has the Sphoro Agent answering questions, the widget opens
+with one-tap questions: *Where is my application?*, *When is my next EMI due?*,
+*Is my KYC complete?*, *My application was rejected — please review it again*,
+and others. It only shows the ones your connected data source can answer. The
+assistant looks the customer up, answers from their own record, and asks
+*"Did this answer your question?"*. **Yes** resolves the report, **No** hands it
+to your team, and no reply in two days closes it (any later reply reopens it).
+A rejected-application request is explained and passed to your team, who move
+the customer in your system and mark it done.
+
+Building your own form (`widget: false`)? Offer the same list:
+
+```js
+const issues = await BugCatch.agentIssues();
+// [{ key: 'emi', title: 'When is my next EMI due?', hint: 'The date and the amount' }, …]
+await BugCatch.report({ title: issues[0].title, issue: issues[0].key });
+```
+
 **Passing IDs is the biggest thing you can do for it.** Without them, the first
 thing the assistant usually has to do is ask the customer which account or loan
 they mean — the `needs_info` step — and wait for an answer.
@@ -344,6 +364,7 @@ On top of that:
 | `attachments` | `true` | Offer screenshot, recording and file attach. |
 | `maxAttachments` / `maxAttachmentBytes` / `maxRecordingMs` | `5` / `25 MB` / `120000` | Attachment limits. |
 | `drafts` | `true` | Recover an unfinished report on this device for seven days. |
+| `agentIssues` | `true` | Show the one-tap questions the assistant answers by itself. Draws nothing until the project turns the agent on. |
 | `knownIssues` | `true` | Show what this project already knows is broken, with "me too". Draws nothing until the project turns it on. |
 | `beforeSend` | — | Mutate the payload, or return `false` to cancel. |
 | `updates` | `true` | Tell the reporter live when a report they filed moves. |
@@ -366,7 +387,7 @@ BugCatch.setContext(null);                // clear
 BugCatch.getContext();
 
 BugCatch.open(); BugCatch.close(); BugCatch.isOpen();
-await BugCatch.report({ title, description, priority, context, references, metadata, attachments });
+await BugCatch.report({ title, description, priority, context, references, metadata, attachments, issue });
 await BugCatch.uploadAttachment(blob, mime, onProgress);
 
 const off = BugCatch.on('report' | 'assistant' | 'error' | 'update' | 'unread' | 'call'
@@ -382,6 +403,7 @@ BugCatch.hasReports(); BugCatch.forgetReports();
 await BugCatch.loginState(); BugCatch.signedInAs();
 await BugCatch.signIn(email); await BugCatch.confirmSignIn(email, code); await BugCatch.signOut();
 await BugCatch.referenceFields();         // the identifier question this project asks
+await BugCatch.agentIssues();             // one-tap questions the assistant answers and closes
 
 await BugCatch.knownIssues(); await BugCatch.matchKnownIssues(q, { signal }); await BugCatch.meToo(bugId);