@socialgouv/fiches-vdd 2.1481.0 → 2.1482.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/CHANGELOG.md +7 -0
- package/data/associations/F12104.json +105 -38
- package/data/associations/F1813.json +4 -0
- package/data/associations/F31493.json +117 -2
- package/data/associations/F3175.json +326 -281
- package/data/associations/F31838.json +51 -3
- package/data/associations/F34104.json +10 -26
- package/data/associations/F766.json +62 -93
- package/data/associations/R59254.json +194 -2
- package/data/associations/index.json +245 -245
- package/data/index.json +77965 -77965
- package/data/particuliers/F12104.json +105 -38
- package/data/particuliers/F1813.json +4 -0
- package/data/particuliers/F23499.json +252 -4
- package/data/particuliers/F2655.json +711 -173
- package/data/particuliers/F31493.json +117 -2
- package/data/particuliers/F3175.json +326 -281
- package/data/particuliers/F31838.json +51 -3
- package/data/particuliers/F32396.json +115 -743
- package/data/particuliers/F34104.json +10 -26
- package/data/particuliers/F34201.json +20 -6
- package/data/particuliers/F34284.json +617 -181
- package/data/particuliers/F35000.json +1 -1
- package/data/particuliers/F766.json +62 -93
- package/data/particuliers/N84.json +1 -1
- package/data/particuliers/R46269.json +1 -1
- package/data/particuliers/R57189.json +2 -2
- package/data/particuliers/R59254.json +194 -2
- package/data/particuliers/index.json +5261 -5261
- package/data/professionnels/index.json +2410 -2410
- package/package.json +1 -1
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{
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"type": "text",
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"text": "Peut-on se faire rembourser son billet d'avion si on rate ou annule son vol
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"text": "Peut-on se faire rembourser son billet d'avion si on rate ou annule son vol ?"
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"text": "
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"text": "Vous n'avez pas droit au remboursement de votre billet, mais vous pouvez être remboursé des taxes et redevances qui y sont incluses."
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"text": "modified 2025-07-07"
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"text": "Peut-on se faire rembourser son billet d'avion si on rate ou annule son vol
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"text": "Peut-on se faire rembourser son billet d'avion si on rate ou annule son vol ?"
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"name": "Paragraphe",
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"text": "En principe, "
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"type": "element",
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"text": "le prix du billet n’est pas remboursable"
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"text": " si vous
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"text": "Exemples :"
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"text": " si vous ne prenez pas votre vol. Cela vaut notamment dans l’un des cas suivants :"
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"text": " (passeport
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"text": " (passeport par exemple) et vous n'avez pas pu embarquer"
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"type": "text",
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"text": "Vous n'avez pas respecté l'heure d'embarquement du vol"
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"text": "Vous n'avez pas respecté l'heure d'embarquement du vol."
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"name": "Paragraphe",
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"children": [
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"name": "Paragraphe",
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"type": "text",
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"text": "Vous avez été obligé d'annuler votre voyage en avion (raisons médicales, professionnelles, etc.)"
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"type": "text",
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"text": "Certaines compagnies appliquent en plus des frais appelés « no-show » (non-présentation), qui correspondent à des pénalités forfaitaires, des frais de dossier ou de réémission, voire des frais liés à la remise en vente de votre place. Ces frais viennent s’ajouter à la perte du billet."
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"name": "Paragraphe",
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"text": "Cependant, si votre annulation est liée à un motif légitime (par exemple, une maladie, un empêchement professionnel ou un décès dans votre famille), vous pouvez, sous certaines conditions, être indemnisé grâce à une assurance annulation. Cette assurance peut être souscrite séparément ou être incluse dans certaines cartes bancaires (Visa Premier, Mastercard Gold, par exemple)."
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"name": "Paragraphe",
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"children": [
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"text": "Relisez les conditions générales de vente du billet, elles peuvent prévoir un remboursement si vous annulez votre voyage. Vérifiez aussi si vous avez souscrit "
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"text": "une assurance qui vous couvre"
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"text": " pour ce risque."
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"text": "Les conditions (par exemple avoir payé le billet avec la carte bleue), les justificatifs et les délais de déclaration dépendent du contrat. Il est vivement conseillé de se renseigner auprès de votre assureur ou de votre banque avant d’engager des frais."
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"text": "Même si le billet n’est pas remboursable, vous pouvez demander le "
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"text": " suivantes comprises dans le prix du billet :"
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"text": "La demande doit être adressée au vendeur du billet (compagnie aérienne ou agence de voyages), soit en ligne via leur site internet (gratuit), soit par courrier recommandé avec copie du billet non utilisé (des frais de gestion, jusqu’à 20 % du montant remboursé, peuvent être facturés)."
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"text": "Pour ce faire, vous pouvez utiliser le modèle de lettre suivant :"
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"ID": "R46269",
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"URL": "https://www.inc-conso.fr/content/vous-annulez-votre-vol-et-souhaitez-recuperer-les-taxes-et-redevances",
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"audience": "Particuliers",
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"type": "Modèle de document"
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"name": "Titre",
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764
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-
}
|
|
765
|
-
]
|
|
766
|
-
}
|
|
767
|
-
]
|
|
768
|
-
},
|
|
769
|
-
{
|
|
770
|
-
"type": "element",
|
|
771
|
-
"name": "Item",
|
|
772
|
-
"children": [
|
|
773
|
-
{
|
|
774
|
-
"type": "element",
|
|
775
|
-
"name": "Paragraphe",
|
|
776
|
-
"children": [
|
|
777
|
-
{
|
|
778
|
-
"type": "text",
|
|
779
|
-
"text": "Chèque"
|
|
780
|
-
}
|
|
781
|
-
]
|
|
782
|
-
}
|
|
783
|
-
]
|
|
784
|
-
},
|
|
785
|
-
{
|
|
786
|
-
"type": "element",
|
|
787
|
-
"name": "Item",
|
|
788
|
-
"children": [
|
|
789
|
-
{
|
|
790
|
-
"type": "element",
|
|
791
|
-
"name": "Paragraphe",
|
|
792
|
-
"children": [
|
|
793
|
-
{
|
|
794
|
-
"type": "text",
|
|
795
|
-
"text": "Crédit sur votre carte bancaire"
|
|
796
|
-
}
|
|
797
|
-
]
|
|
798
|
-
}
|
|
799
|
-
]
|
|
800
|
-
}
|
|
801
|
-
]
|
|
802
|
-
},
|
|
803
|
-
{
|
|
804
|
-
"type": "element",
|
|
805
|
-
"name": "Paragraphe",
|
|
806
|
-
"children": [
|
|
807
|
-
{
|
|
808
|
-
"type": "text",
|
|
809
|
-
"text": "Le remboursement doit être fait dans les 30 "
|
|
810
|
-
},
|
|
811
|
-
{
|
|
812
|
-
"type": "element",
|
|
813
|
-
"name": "LienIntra",
|
|
814
|
-
"attributes": {
|
|
815
|
-
"LienID": "R1008",
|
|
816
|
-
"type": "Définition de glossaire"
|
|
817
|
-
},
|
|
818
|
-
"children": [
|
|
819
|
-
{
|
|
820
|
-
"type": "text",
|
|
821
|
-
"text": "jours francs"
|
|
822
|
-
}
|
|
823
|
-
]
|
|
824
|
-
},
|
|
825
|
-
{
|
|
826
|
-
"type": "text",
|
|
827
|
-
"text": " à partir de la date de réception de la demande."
|
|
828
|
-
}
|
|
829
|
-
]
|
|
830
|
-
},
|
|
831
|
-
{
|
|
832
|
-
"type": "element",
|
|
833
|
-
"name": "Paragraphe",
|
|
834
|
-
"children": [
|
|
835
|
-
{
|
|
836
|
-
"type": "element",
|
|
837
|
-
"name": "MiseEnEvidence",
|
|
838
|
-
"children": [
|
|
839
|
-
{
|
|
840
|
-
"type": "text",
|
|
841
|
-
"text": "Gratuité et délai de 30 jours"
|
|
842
|
-
}
|
|
843
|
-
]
|
|
844
|
-
},
|
|
845
|
-
{
|
|
846
|
-
"type": "text",
|
|
847
|
-
"text": " s'appliquent si vous avez réservé votre billet dans l'"
|
|
848
|
-
},
|
|
849
|
-
{
|
|
850
|
-
"type": "element",
|
|
851
|
-
"name": "MiseEnEvidence",
|
|
852
|
-
"children": [
|
|
853
|
-
{
|
|
854
|
-
"type": "text",
|
|
855
|
-
"text": "une des conditions suivantes :"
|
|
856
|
-
}
|
|
857
|
-
]
|
|
858
|
-
}
|
|
859
|
-
]
|
|
860
|
-
},
|
|
861
|
-
{
|
|
862
|
-
"type": "element",
|
|
863
|
-
"name": "Liste",
|
|
864
|
-
"attributes": {
|
|
865
|
-
"type": "puce"
|
|
866
|
-
},
|
|
867
|
-
"children": [
|
|
868
|
-
{
|
|
869
|
-
"type": "element",
|
|
870
|
-
"name": "Item",
|
|
871
|
-
"children": [
|
|
872
|
-
{
|
|
873
|
-
"type": "element",
|
|
874
|
-
"name": "Paragraphe",
|
|
875
|
-
"children": [
|
|
876
|
-
{
|
|
877
|
-
"type": "text",
|
|
878
|
-
"text": "Par un intermédiaire français"
|
|
879
|
-
}
|
|
880
|
-
]
|
|
881
|
-
}
|
|
882
|
-
]
|
|
883
|
-
},
|
|
884
|
-
{
|
|
885
|
-
"type": "element",
|
|
886
|
-
"name": "Item",
|
|
887
|
-
"children": [
|
|
888
|
-
{
|
|
889
|
-
"type": "element",
|
|
890
|
-
"name": "Paragraphe",
|
|
891
|
-
"children": [
|
|
892
|
-
{
|
|
893
|
-
"type": "text",
|
|
894
|
-
"text": "Par un intermédiaire européen qui s'adresse aux Français (site en français, en .fr, ou proposant des moyens de paiement français)"
|
|
895
|
-
}
|
|
896
|
-
]
|
|
897
|
-
}
|
|
898
|
-
]
|
|
899
|
-
}
|
|
900
|
-
]
|
|
646
|
+
"type": "text",
|
|
647
|
+
"text": "Réclamer le remboursement de la taxe d'aéroport et de la redevance passager"
|
|
901
648
|
}
|
|
902
649
|
]
|
|
903
650
|
},
|
|
904
651
|
{
|
|
905
652
|
"type": "element",
|
|
906
|
-
"name": "
|
|
653
|
+
"name": "Source",
|
|
654
|
+
"attributes": {
|
|
655
|
+
"ID": "R30643"
|
|
656
|
+
},
|
|
907
657
|
"children": [
|
|
908
658
|
{
|
|
909
|
-
"type": "
|
|
910
|
-
"
|
|
911
|
-
|
|
912
|
-
|
|
913
|
-
|
|
914
|
-
|
|
915
|
-
|
|
916
|
-
|
|
917
|
-
|
|
918
|
-
|
|
919
|
-
|
|
920
|
-
|
|
921
|
-
|
|
922
|
-
|
|
923
|
-
|
|
924
|
-
|
|
925
|
-
|
|
926
|
-
|
|
927
|
-
|
|
928
|
-
|
|
929
|
-
|
|
930
|
-
|
|
931
|
-
"type": "Acronyme"
|
|
932
|
-
},
|
|
933
|
-
"children": [
|
|
934
|
-
{
|
|
935
|
-
"type": "text",
|
|
936
|
-
"text": "RAR"
|
|
937
|
-
}
|
|
938
|
-
]
|
|
939
|
-
},
|
|
940
|
-
{
|
|
941
|
-
"type": "text",
|
|
942
|
-
"text": " au vendeur."
|
|
943
|
-
}
|
|
944
|
-
]
|
|
945
|
-
},
|
|
946
|
-
{
|
|
947
|
-
"type": "element",
|
|
948
|
-
"name": "Paragraphe",
|
|
949
|
-
"children": [
|
|
950
|
-
{
|
|
951
|
-
"type": "text",
|
|
952
|
-
"text": "Dans ce cas, le vendeur peut vous facturer des "
|
|
953
|
-
},
|
|
954
|
-
{
|
|
955
|
-
"type": "element",
|
|
956
|
-
"name": "MiseEnEvidence",
|
|
957
|
-
"children": [
|
|
958
|
-
{
|
|
959
|
-
"type": "text",
|
|
960
|
-
"text": "frais de remboursement"
|
|
961
|
-
}
|
|
962
|
-
]
|
|
963
|
-
},
|
|
964
|
-
{
|
|
965
|
-
"type": "text",
|
|
966
|
-
"text": " allant jusqu'à "
|
|
967
|
-
},
|
|
968
|
-
{
|
|
969
|
-
"type": "element",
|
|
970
|
-
"name": "Valeur",
|
|
971
|
-
"children": [
|
|
972
|
-
{
|
|
973
|
-
"type": "text",
|
|
974
|
-
"text": "20 %"
|
|
975
|
-
}
|
|
976
|
-
]
|
|
977
|
-
},
|
|
978
|
-
{
|
|
979
|
-
"type": "text",
|
|
980
|
-
"text": " du montant de la demande."
|
|
981
|
-
}
|
|
982
|
-
]
|
|
983
|
-
},
|
|
984
|
-
{
|
|
985
|
-
"type": "element",
|
|
986
|
-
"name": "Paragraphe",
|
|
987
|
-
"children": [
|
|
988
|
-
{
|
|
989
|
-
"type": "text",
|
|
990
|
-
"text": "Un modèle de lettre est disponible :"
|
|
991
|
-
}
|
|
992
|
-
]
|
|
993
|
-
},
|
|
994
|
-
{
|
|
995
|
-
"type": "element",
|
|
996
|
-
"name": "ServiceEnLigne",
|
|
997
|
-
"attributes": {
|
|
998
|
-
"ID": "R46269",
|
|
999
|
-
"URL": "https://www.inc-conso.fr/content/vous-annulez-votre-vol-et-souhaitez-recuperer-les-taxes-et-redevances",
|
|
1000
|
-
"audience": "Particuliers",
|
|
1001
|
-
"type": "Modèle de document"
|
|
1002
|
-
},
|
|
1003
|
-
"children": [
|
|
1004
|
-
{
|
|
1005
|
-
"type": "element",
|
|
1006
|
-
"name": "Titre",
|
|
1007
|
-
"children": [
|
|
1008
|
-
{
|
|
1009
|
-
"type": "text",
|
|
1010
|
-
"text": "Réclamer le remboursement de la taxe d'aéroport et de la redevance passager"
|
|
1011
|
-
}
|
|
1012
|
-
]
|
|
1013
|
-
},
|
|
1014
|
-
{
|
|
1015
|
-
"type": "element",
|
|
1016
|
-
"name": "Source",
|
|
1017
|
-
"attributes": {
|
|
1018
|
-
"ID": "R30643"
|
|
1019
|
-
},
|
|
1020
|
-
"children": [
|
|
1021
|
-
{
|
|
1022
|
-
"type": "text",
|
|
1023
|
-
"text": "Institut national de la consommation (INC)"
|
|
1024
|
-
}
|
|
1025
|
-
]
|
|
1026
|
-
}
|
|
1027
|
-
]
|
|
1028
|
-
},
|
|
1029
|
-
{
|
|
1030
|
-
"type": "element",
|
|
1031
|
-
"name": "Paragraphe",
|
|
1032
|
-
"children": [
|
|
1033
|
-
{
|
|
1034
|
-
"type": "text",
|
|
1035
|
-
"text": "Le remboursement peut se faire par l'un des moyens suivants :"
|
|
1036
|
-
}
|
|
1037
|
-
]
|
|
1038
|
-
},
|
|
1039
|
-
{
|
|
1040
|
-
"type": "element",
|
|
1041
|
-
"name": "Liste",
|
|
1042
|
-
"attributes": {
|
|
1043
|
-
"type": "puce"
|
|
1044
|
-
},
|
|
1045
|
-
"children": [
|
|
1046
|
-
{
|
|
1047
|
-
"type": "element",
|
|
1048
|
-
"name": "Item",
|
|
1049
|
-
"children": [
|
|
1050
|
-
{
|
|
1051
|
-
"type": "element",
|
|
1052
|
-
"name": "Paragraphe",
|
|
1053
|
-
"children": [
|
|
1054
|
-
{
|
|
1055
|
-
"type": "text",
|
|
1056
|
-
"text": "Virement (prévoyez un "
|
|
1057
|
-
},
|
|
1058
|
-
{
|
|
1059
|
-
"type": "element",
|
|
1060
|
-
"name": "LienInterne",
|
|
1061
|
-
"attributes": {
|
|
1062
|
-
"LienPublication": "R46945",
|
|
1063
|
-
"type": "Acronyme"
|
|
1064
|
-
},
|
|
1065
|
-
"children": [
|
|
1066
|
-
{
|
|
1067
|
-
"type": "text",
|
|
1068
|
-
"text": "RIB"
|
|
1069
|
-
}
|
|
1070
|
-
]
|
|
1071
|
-
},
|
|
1072
|
-
{
|
|
1073
|
-
"type": "text",
|
|
1074
|
-
"text": ")"
|
|
1075
|
-
}
|
|
1076
|
-
]
|
|
1077
|
-
}
|
|
1078
|
-
]
|
|
1079
|
-
},
|
|
1080
|
-
{
|
|
1081
|
-
"type": "element",
|
|
1082
|
-
"name": "Item",
|
|
1083
|
-
"children": [
|
|
1084
|
-
{
|
|
1085
|
-
"type": "element",
|
|
1086
|
-
"name": "Paragraphe",
|
|
1087
|
-
"children": [
|
|
1088
|
-
{
|
|
1089
|
-
"type": "text",
|
|
1090
|
-
"text": "Chèque"
|
|
1091
|
-
}
|
|
1092
|
-
]
|
|
1093
|
-
}
|
|
1094
|
-
]
|
|
1095
|
-
},
|
|
1096
|
-
{
|
|
1097
|
-
"type": "element",
|
|
1098
|
-
"name": "Item",
|
|
1099
|
-
"children": [
|
|
1100
|
-
{
|
|
1101
|
-
"type": "element",
|
|
1102
|
-
"name": "Paragraphe",
|
|
1103
|
-
"children": [
|
|
1104
|
-
{
|
|
1105
|
-
"type": "text",
|
|
1106
|
-
"text": "Crédit sur votre carte bancaire"
|
|
1107
|
-
}
|
|
1108
|
-
]
|
|
1109
|
-
}
|
|
1110
|
-
]
|
|
1111
|
-
}
|
|
1112
|
-
]
|
|
659
|
+
"type": "text",
|
|
660
|
+
"text": "Institut national de la consommation (INC)"
|
|
661
|
+
}
|
|
662
|
+
]
|
|
663
|
+
}
|
|
664
|
+
]
|
|
665
|
+
},
|
|
666
|
+
{
|
|
667
|
+
"type": "element",
|
|
668
|
+
"name": "Paragraphe",
|
|
669
|
+
"children": [
|
|
670
|
+
{
|
|
671
|
+
"type": "text",
|
|
672
|
+
"text": "Le remboursement doit intervenir dans les "
|
|
673
|
+
},
|
|
674
|
+
{
|
|
675
|
+
"type": "element",
|
|
676
|
+
"name": "MiseEnEvidence",
|
|
677
|
+
"children": [
|
|
678
|
+
{
|
|
679
|
+
"type": "text",
|
|
680
|
+
"text": "30 "
|
|
1113
681
|
},
|
|
1114
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"attributes": {
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{
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"text": "suivant la réception de la demande. Il peut être effectué par virement, chèque ou crédit sur votre carte bancaire."
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"attributes": {
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"text": "Vous rencontrez une difficulté suite à un achat ? Vous avez une interrogation sur un point de droit avant d'acheter ou commander ?"
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@@ -1594,6 +1028,16 @@
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"attributes": {
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{
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"children": [
|
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{
|
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"type": "text",
|
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|
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"text": "RAR"
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}
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|
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},
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{
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"children": [
|
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|
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{
|
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"type": "text",
|
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|
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"text": "Recommandé avec avis de réception"
|
|
1770
|
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}
|
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1771
|
-
]
|
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1772
|
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}
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}
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"name": "Abreviation",
|