@snugdesk/core 0.2.6 → 0.2.7

package/index.d.ts

@@ -358,161 +358,6 @@ type S3Object = {
     location: string;
 };
 
-type User = {
-    id: string;
-    externalId?: string | null;
-    tenantId: string;
-    email: string;
-    name?: string | null;
-    image?: S3Object | null;
-    phoneNumber?: PhoneNumber | null;
-    preferences?: UserPreferences | null;
-    notificationSettings?: UserNotificationSettings | null;
-    type?: UserType | null;
-    activatedAt?: number | null;
-    blockedAt?: number | null;
-    createdAt: number;
-    updatedAt: number;
-    deletedAt?: number | null;
-};
-type UserNotificationSettings = {
-    allowPush?: boolean | null;
-    allowEmail?: boolean | null;
-    allowSMS?: boolean | null;
-    allowWhatsApp?: boolean | null;
-};
-type UserPreferences = {
-    timezoneName?: string | null;
-    language?: Language | null;
-};
-declare enum UserStatus {
-    READY = "READY",
-    NOT_READY = "NOT_READY",
-    INVITED = "INVITED",
-    BUSY = "BUSY",
-    AFTER_CALL_WORK = "AFTER_CALL_WORK"
-}
-declare enum UserType {
-    AGENT = "AGENT",
-    SUPERVISOR = "SUPERVISOR",
-    ADMINISTRATOR = "ADMINISTRATOR"
-}
-type ModelUserStatusInput = {
-    eq?: UserStatus | null;
-    ne?: UserStatus | null;
-};
-
-type Team = {
-    id: string;
-    tenantId: string;
-    name: string;
-    description?: string | null;
-    image?: S3Object | null;
-    ticketFields?: Array<string | null> | null;
-    createdAt: number;
-    updatedAt: number;
-    deletedAt?: number | null;
-};
-type TeamMember = {
-    id: string;
-    teamId: string;
-    team?: Team | null;
-    userId: string;
-    user?: User | null;
-    isManager: boolean;
-    createdAt: number;
-    updatedAt: number;
-    deletedAt?: number | null;
-};
-type CreateTeamInput = {
-    id?: string | null;
-    tenantId: string;
-    name: string;
-    description?: string | null;
-    image?: S3Object | null;
-    ticketFields?: Array<string | null> | null;
-    createdAt: number;
-    updatedAt: number;
-    deletedAt?: number | null;
-};
-type UpdateTeamInput = {
-    id: string;
-    tenantId?: string | null;
-    name?: string | null;
-    description?: string | null;
-    image?: S3Object | null;
-    ticketFields?: Array<string | null> | null;
-    createdAt?: number | null;
-    updatedAt?: number | null;
-    deletedAt?: number | null;
-};
-type ModelTeamConditionInput = {
-    tenantId?: ModelIDInput | null;
-    name?: ModelStringInput | null;
-    description?: ModelStringInput | null;
-    ticketFields?: ModelStringInput | null;
-    createdAt?: ModelIntInput | null;
-    updatedAt?: ModelIntInput | null;
-    deletedAt?: ModelIntInput | null;
-    and?: Array<ModelTeamConditionInput | null> | null;
-    or?: Array<ModelTeamConditionInput | null> | null;
-    not?: ModelTeamConditionInput | null;
-};
-type ModelTeamFilterInput = {
-    id?: ModelIDInput | null;
-    tenantId?: ModelIDInput | null;
-    name?: ModelStringInput | null;
-    description?: ModelStringInput | null;
-    ticketFields?: ModelStringInput | null;
-    createdAt?: ModelIntInput | null;
-    updatedAt?: ModelIntInput | null;
-    deletedAt?: ModelIntInput | null;
-    and?: Array<ModelTeamFilterInput | null> | null;
-    or?: Array<ModelTeamFilterInput | null> | null;
-    not?: ModelTeamFilterInput | null;
-};
-type CreateTeamMemberInput = {
-    id?: string | null;
-    teamId: string;
-    userId: string;
-    isManager: boolean;
-    createdAt: number;
-    updatedAt: number;
-    deletedAt?: number | null;
-};
-type UpdateTeamMemberInput = {
-    id: string;
-    teamId?: string | null;
-    userId?: string | null;
-    isManager?: boolean | null;
-    createdAt?: number | null;
-    updatedAt?: number | null;
-    deletedAt?: number | null;
-};
-type ModelTeamMemberConditionInput = {
-    teamId?: ModelIDInput | null;
-    userId?: ModelIDInput | null;
-    isManager?: ModelBooleanInput | null;
-    createdAt?: ModelIntInput | null;
-    updatedAt?: ModelIntInput | null;
-    deletedAt?: ModelIntInput | null;
-    and?: Array<ModelTeamMemberConditionInput | null> | null;
-    or?: Array<ModelTeamMemberConditionInput | null> | null;
-    not?: ModelTeamMemberConditionInput | null;
-};
-type ModelTeamMemberFilterInput = {
-    id?: ModelIDInput | null;
-    teamId?: ModelIDInput | null;
-    userId?: ModelIDInput | null;
-    isManager?: ModelBooleanInput | null;
-    createdAt?: ModelIntInput | null;
-    updatedAt?: ModelIntInput | null;
-    deletedAt?: ModelIntInput | null;
-    and?: Array<ModelTeamMemberFilterInput | null> | null;
-    or?: Array<ModelTeamMemberFilterInput | null> | null;
-    not?: ModelTeamMemberFilterInput | null;
-};
-
 type Entity = {
     id: string;
     externalId?: string | null;
@@ -655,6 +500,20 @@ type ModelEntityFilterInput = {
     or?: Array<ModelEntityFilterInput | null> | null;
     not?: ModelEntityFilterInput | null;
 };
+type ModelEntityTypeConditionInput = {
+    externalId?: ModelStringInput | null;
+    tenantId?: ModelIDInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    entityFields?: ModelStringInput | null;
+    organizationFields?: ModelStringInput | null;
+    and?: Array<ModelEntityTypeConditionInput | null> | null;
+    or?: Array<ModelEntityTypeConditionInput | null> | null;
+    not?: ModelEntityTypeConditionInput | null;
+};
 type ModelEntityTypeFilterInput = {
     id?: ModelIDInput | null;
     externalId?: ModelStringInput | null;
@@ -671,6 +530,26 @@ type ModelEntityTypeFilterInput = {
     not?: ModelEntityTypeFilterInput | null;
 };
 
+type TenantBillingInformation = {
+    companyName: string;
+    address?: string | null;
+    state?: string | null;
+    city?: string | null;
+    postalCode?: string | null;
+    country?: Country | null;
+    companyIdentificationNumber?: string | null;
+    taxIdentificationNumber?: string | null;
+};
+type TenantContactInformation = {
+    name: string;
+    email: string;
+    phoneNumber?: PhoneNumber | null;
+    address?: string | null;
+    state?: string | null;
+    city?: string | null;
+    postalCode?: string | null;
+    country?: Country | null;
+};
 type TenantPreferences = {
     timezoneName?: string | null;
     language?: Language | null;
@@ -683,6 +562,18 @@ type TenantSecurity = {
     sessionTokenExpiry?: number | null;
     sessionIdleTimeout?: number | null;
 };
+type TenantSSOConfiguration = {
+    provider: string;
+    protocol?: TenantSSOConfigurationProtocol | null;
+    displayName?: string | null;
+    configuration?: string | null;
+    isEnabled?: boolean | null;
+    isDefaultLoginMode?: boolean | null;
+};
+declare enum TenantSSOConfigurationProtocol {
+    SAML = "SAML",
+    OIDC = "OIDC"
+}
 type Tenant = {
     id: string;
     externalId?: string | null;
@@ -718,70 +609,258 @@ type InteractionWidget = {
     updatedAt: number;
     deletedAt?: number | null;
 };
-type ModelInteractionWidgetFilterInput = {
-    id?: ModelIDInput | null;
-    tenantId?: ModelIDInput | null;
-    channel?: ModelInteractionChannelInput | null;
-    provider?: ModelInteractionProviderInput | null;
-    providerAccountId?: ModelStringInput | null;
-    name?: ModelStringInput | null;
-    description?: ModelStringInput | null;
-    configuration?: ModelStringInput | null;
-    isRecordingEnabledByDefault?: ModelBooleanInput | null;
-    isRecordingEnabledOnDemand?: ModelBooleanInput | null;
-    isTranscriptionEnabledByDefault?: ModelBooleanInput | null;
-    isTranscriptionEnabledOnDemand?: ModelBooleanInput | null;
+type InteractionWidgetUserSetting = {
+    id: string;
+    widgetId: string;
+    userId: string;
+    configuration?: string | null;
+    allowOverride?: boolean | null;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+    updatedByUserId?: string | null;
+    updatedByUserSessionId?: string | null;
+};
+type ModelInteractionWidgetConditionInput = {
+    tenantId?: ModelIDInput | null;
+    channel?: ModelInteractionChannelInput | null;
+    provider?: ModelInteractionProviderInput | null;
+    providerAccountId?: ModelStringInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    configuration?: ModelStringInput | null;
+    isRecordingEnabledByDefault?: ModelBooleanInput | null;
+    isRecordingEnabledOnDemand?: ModelBooleanInput | null;
+    isTranscriptionEnabledByDefault?: ModelBooleanInput | null;
+    isTranscriptionEnabledOnDemand?: ModelBooleanInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    updatedByUserId?: ModelIDInput | null;
+    updatedByUserSessionId?: ModelIDInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelInteractionWidgetConditionInput | null> | null;
+    or?: Array<ModelInteractionWidgetConditionInput | null> | null;
+    not?: ModelInteractionWidgetConditionInput | null;
+};
+type ModelInteractionWidgetFilterInput = {
+    id?: ModelIDInput | null;
+    tenantId?: ModelIDInput | null;
+    channel?: ModelInteractionChannelInput | null;
+    provider?: ModelInteractionProviderInput | null;
+    providerAccountId?: ModelStringInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    configuration?: ModelStringInput | null;
+    isRecordingEnabledByDefault?: ModelBooleanInput | null;
+    isRecordingEnabledOnDemand?: ModelBooleanInput | null;
+    isTranscriptionEnabledByDefault?: ModelBooleanInput | null;
+    isTranscriptionEnabledOnDemand?: ModelBooleanInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    updatedByUserId?: ModelIDInput | null;
+    updatedByUserSessionId?: ModelIDInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelInteractionWidgetFilterInput | null> | null;
+    or?: Array<ModelInteractionWidgetFilterInput | null> | null;
+    not?: ModelInteractionWidgetFilterInput | null;
+};
+type ModelInteractionWidgetUserSettingFilterInput = {
+    id?: ModelIDInput | null;
+    widgetId?: ModelIDInput | null;
+    userId?: ModelIDInput | null;
+    configuration?: ModelStringInput | null;
+    allowOverride?: ModelBooleanInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    updatedByUserId?: ModelIDInput | null;
+    updatedByUserSessionId?: ModelIDInput | null;
+    and?: Array<ModelInteractionWidgetUserSettingFilterInput | null> | null;
+    or?: Array<ModelInteractionWidgetUserSettingFilterInput | null> | null;
+    not?: ModelInteractionWidgetUserSettingFilterInput | null;
+};
+
+type InteractionEndpoint = {
+    id: string;
+    externalId: string;
+    tenantId: string;
+    widgetId: string;
+    widget?: InteractionWidget | null;
+    address: string;
+    configuration?: string | null;
+    sellPrice?: InteractionEndpointPriceDetails | null;
+    documents?: Array<InteractionEndpointRegulatoryComplianceDocument | null> | null;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type InteractionEndpointPriceDetails = {
+    currency: string;
+    upfrontCost: number;
+    monthlyCost: number;
+    inboundCost: number;
+    outboundCost: number;
+};
+type InteractionEndpointRegulatoryComplianceDocument = {
+    fileName: string;
+    documentType?: string | null;
+    contentType?: string | null;
+    file?: S3Object | null;
+};
+
+type User = {
+    id: string;
+    externalId?: string | null;
+    tenantId: string;
+    email: string;
+    name?: string | null;
+    image?: S3Object | null;
+    phoneNumber?: PhoneNumber | null;
+    preferences?: UserPreferences | null;
+    notificationSettings?: UserNotificationSettings | null;
+    type?: UserType | null;
+    activatedAt?: number | null;
+    blockedAt?: number | null;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type UserNotificationSettings = {
+    allowPush?: boolean | null;
+    allowEmail?: boolean | null;
+    allowSMS?: boolean | null;
+    allowWhatsApp?: boolean | null;
+};
+type UserPreferences = {
+    timezoneName?: string | null;
+    language?: Language | null;
+};
+declare enum UserStatus {
+    READY = "READY",
+    NOT_READY = "NOT_READY",
+    INVITED = "INVITED",
+    BUSY = "BUSY",
+    AFTER_CALL_WORK = "AFTER_CALL_WORK"
+}
+declare enum UserType {
+    AGENT = "AGENT",
+    SUPERVISOR = "SUPERVISOR",
+    ADMINISTRATOR = "ADMINISTRATOR"
+}
+type ModelUserStatusInput = {
+    eq?: UserStatus | null;
+    ne?: UserStatus | null;
+};
+
+type Team = {
+    id: string;
+    tenantId: string;
+    name: string;
+    description?: string | null;
+    image?: S3Object | null;
+    ticketFields?: Array<string | null> | null;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type TeamMember = {
+    id: string;
+    teamId: string;
+    team?: Team | null;
+    userId: string;
+    user?: User | null;
+    isManager: boolean;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type CreateTeamInput = {
+    id?: string | null;
+    tenantId: string;
+    name: string;
+    description?: string | null;
+    image?: S3Object | null;
+    ticketFields?: Array<string | null> | null;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type UpdateTeamInput = {
+    id: string;
+    tenantId?: string | null;
+    name?: string | null;
+    description?: string | null;
+    image?: S3Object | null;
+    ticketFields?: Array<string | null> | null;
+    createdAt?: number | null;
+    updatedAt?: number | null;
+    deletedAt?: number | null;
+};
+type ModelTeamConditionInput = {
+    tenantId?: ModelIDInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    ticketFields?: ModelStringInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelTeamConditionInput | null> | null;
+    or?: Array<ModelTeamConditionInput | null> | null;
+    not?: ModelTeamConditionInput | null;
+};
+type ModelTeamFilterInput = {
+    id?: ModelIDInput | null;
+    tenantId?: ModelIDInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    ticketFields?: ModelStringInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelTeamFilterInput | null> | null;
+    or?: Array<ModelTeamFilterInput | null> | null;
+    not?: ModelTeamFilterInput | null;
+};
+type CreateTeamMemberInput = {
+    id?: string | null;
+    teamId: string;
+    userId: string;
+    isManager: boolean;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type UpdateTeamMemberInput = {
+    id: string;
+    teamId?: string | null;
+    userId?: string | null;
+    isManager?: boolean | null;
+    createdAt?: number | null;
+    updatedAt?: number | null;
+    deletedAt?: number | null;
+};
+type ModelTeamMemberConditionInput = {
+    teamId?: ModelIDInput | null;
+    userId?: ModelIDInput | null;
+    isManager?: ModelBooleanInput | null;
     createdAt?: ModelIntInput | null;
     updatedAt?: ModelIntInput | null;
-    updatedByUserId?: ModelIDInput | null;
-    updatedByUserSessionId?: ModelIDInput | null;
     deletedAt?: ModelIntInput | null;
-    and?: Array<ModelInteractionWidgetFilterInput | null> | null;
-    or?: Array<ModelInteractionWidgetFilterInput | null> | null;
-    not?: ModelInteractionWidgetFilterInput | null;
+    and?: Array<ModelTeamMemberConditionInput | null> | null;
+    or?: Array<ModelTeamMemberConditionInput | null> | null;
+    not?: ModelTeamMemberConditionInput | null;
 };
-type ModelInteractionWidgetUserSettingFilterInput = {
+type ModelTeamMemberFilterInput = {
     id?: ModelIDInput | null;
-    widgetId?: ModelIDInput | null;
+    teamId?: ModelIDInput | null;
     userId?: ModelIDInput | null;
-    configuration?: ModelStringInput | null;
-    allowOverride?: ModelBooleanInput | null;
+    isManager?: ModelBooleanInput | null;
     createdAt?: ModelIntInput | null;
     updatedAt?: ModelIntInput | null;
     deletedAt?: ModelIntInput | null;
-    updatedByUserId?: ModelIDInput | null;
-    updatedByUserSessionId?: ModelIDInput | null;
-    and?: Array<ModelInteractionWidgetUserSettingFilterInput | null> | null;
-    or?: Array<ModelInteractionWidgetUserSettingFilterInput | null> | null;
-    not?: ModelInteractionWidgetUserSettingFilterInput | null;
-};
-
-type InteractionEndpoint = {
-    id: string;
-    externalId: string;
-    tenantId: string;
-    widgetId: string;
-    widget?: InteractionWidget | null;
-    address: string;
-    configuration?: string | null;
-    sellPrice?: InteractionEndpointPriceDetails | null;
-    documents?: Array<InteractionEndpointRegulatoryComplianceDocument | null> | null;
-    createdAt: number;
-    updatedAt: number;
-    deletedAt?: number | null;
-};
-type InteractionEndpointPriceDetails = {
-    currency: string;
-    upfrontCost: number;
-    monthlyCost: number;
-    inboundCost: number;
-    outboundCost: number;
-};
-type InteractionEndpointRegulatoryComplianceDocument = {
-    fileName: string;
-    documentType?: string | null;
-    contentType?: string | null;
-    file?: S3Object | null;
+    and?: Array<ModelTeamMemberFilterInput | null> | null;
+    or?: Array<ModelTeamMemberFilterInput | null> | null;
+    not?: ModelTeamMemberFilterInput | null;
 };
 
 type UserSession = {
@@ -1140,6 +1219,92 @@ type ModelInteractionFilterInput = {
     or?: Array<ModelInteractionFilterInput | null> | null;
     not?: ModelInteractionFilterInput | null;
 };
+type CreateInteractionHostInput = {
+    id?: string | null;
+    interactionId: string;
+    entityId?: string | null;
+    teamId?: string | null;
+    userId?: string | null;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type UpdateInteractionHostInput = {
+    id: string;
+    interactionId?: string | null;
+    entityId?: string | null;
+    teamId?: string | null;
+    userId?: string | null;
+    createdAt?: number | null;
+    updatedAt?: number | null;
+    deletedAt?: number | null;
+};
+type ModelInteractionHostConditionInput = {
+    interactionId?: ModelIDInput | null;
+    entityId?: ModelIDInput | null;
+    teamId?: ModelIDInput | null;
+    userId?: ModelIDInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelInteractionHostConditionInput | null> | null;
+    or?: Array<ModelInteractionHostConditionInput | null> | null;
+    not?: ModelInteractionHostConditionInput | null;
+};
+type ModelInteractionHostFilterInput = {
+    id?: ModelIDInput | null;
+    interactionId?: ModelIDInput | null;
+    entityId?: ModelIDInput | null;
+    teamId?: ModelIDInput | null;
+    userId?: ModelIDInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelInteractionHostFilterInput | null> | null;
+    or?: Array<ModelInteractionHostFilterInput | null> | null;
+    not?: ModelInteractionHostFilterInput | null;
+};
+type CreateInteractionInviteeInput = {
+    id?: string | null;
+    interactionId: string;
+    entityId?: string | null;
+    teamId?: string | null;
+    userId?: string | null;
+    isAdministrator: boolean;
+    temp_expiringAt?: number | null;
+    expiredAt?: number | null;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type UpdateInteractionInviteeInput = {
+    id: string;
+    interactionId?: string | null;
+    entityId?: string | null;
+    teamId?: string | null;
+    userId?: string | null;
+    isAdministrator?: boolean | null;
+    temp_expiringAt?: number | null;
+    expiredAt?: number | null;
+    createdAt?: number | null;
+    updatedAt?: number | null;
+    deletedAt?: number | null;
+};
+type ModelInteractionInviteeConditionInput = {
+    interactionId?: ModelIDInput | null;
+    entityId?: ModelIDInput | null;
+    teamId?: ModelIDInput | null;
+    userId?: ModelIDInput | null;
+    isAdministrator?: ModelBooleanInput | null;
+    temp_expiringAt?: ModelIntInput | null;
+    expiredAt?: ModelIntInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelInteractionInviteeConditionInput | null> | null;
+    or?: Array<ModelInteractionInviteeConditionInput | null> | null;
+    not?: ModelInteractionInviteeConditionInput | null;
+};
 type ModelInteractionInviteeFilterInput = {
     id?: ModelIDInput | null;
     interactionId?: ModelIDInput | null;
@@ -1174,6 +1339,24 @@ type CreateInteractionAttendeeInput = {
     updatedAt: number;
     deletedAt?: number | null;
 };
+type UpdateInteractionAttendeeInput = {
+    id: string;
+    interactionId?: string | null;
+    entityId?: string | null;
+    interactionWidgetSessionId?: string | null;
+    teamId?: string | null;
+    userId?: string | null;
+    userSessionId?: string | null;
+    name?: string | null;
+    metadata?: string | null;
+    customFields?: Array<string | null> | null;
+    isAdministrator?: boolean | null;
+    joinedAt?: number | null;
+    exitedAt?: number | null;
+    createdAt?: number | null;
+    updatedAt?: number | null;
+    deletedAt?: number | null;
+};
 type ModelInteractionAttendeeConditionInput = {
     interactionId?: ModelIDInput | null;
     entityId?: ModelIDInput | null;
@@ -1445,6 +1628,136 @@ type ModelEntityConversationFilterInput = {
     not?: ModelEntityConversationFilterInput | null;
 };
 
+type TicketPriority = {
+    id: string;
+    externalId?: string | null;
+    tenantId: string;
+    teamId?: string | null;
+    team?: Team | null;
+    name: string;
+    description?: string | null;
+    colorCode?: string | null;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type TicketStatus = {
+    id: string;
+    externalId?: string | null;
+    tenantId: string;
+    teamId?: string | null;
+    team?: Team | null;
+    name: string;
+    description?: string | null;
+    percent?: number | null;
+    colorCode?: string | null;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type TicketType = {
+    id: string;
+    externalId?: string | null;
+    tenantId: string;
+    teamId?: string | null;
+    team?: Team | null;
+    name: string;
+    description?: string | null;
+    colorCode?: string | null;
+    createdAt: number;
+    updatedAt: number;
+    deletedAt?: number | null;
+};
+type ModelTicketPriorityConditionInput = {
+    externalId?: ModelStringInput | null;
+    tenantId?: ModelIDInput | null;
+    teamId?: ModelIDInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    colorCode?: ModelStringInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelTicketPriorityConditionInput | null> | null;
+    or?: Array<ModelTicketPriorityConditionInput | null> | null;
+    not?: ModelTicketPriorityConditionInput | null;
+};
+type ModelTicketPriorityFilterInput = {
+    id?: ModelIDInput | null;
+    externalId?: ModelStringInput | null;
+    tenantId?: ModelIDInput | null;
+    teamId?: ModelIDInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    colorCode?: ModelStringInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelTicketPriorityFilterInput | null> | null;
+    or?: Array<ModelTicketPriorityFilterInput | null> | null;
+    not?: ModelTicketPriorityFilterInput | null;
+};
+type ModelTicketStatusConditionInput = {
+    externalId?: ModelStringInput | null;
+    tenantId?: ModelIDInput | null;
+    teamId?: ModelIDInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    percent?: ModelIntInput | null;
+    colorCode?: ModelStringInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelTicketStatusConditionInput | null> | null;
+    or?: Array<ModelTicketStatusConditionInput | null> | null;
+    not?: ModelTicketStatusConditionInput | null;
+};
+type ModelTicketStatusFilterInput = {
+    id?: ModelIDInput | null;
+    externalId?: ModelStringInput | null;
+    tenantId?: ModelIDInput | null;
+    teamId?: ModelIDInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    percent?: ModelIntInput | null;
+    colorCode?: ModelStringInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelTicketStatusFilterInput | null> | null;
+    or?: Array<ModelTicketStatusFilterInput | null> | null;
+    not?: ModelTicketStatusFilterInput | null;
+};
+type ModelTicketTypeConditionInput = {
+    externalId?: ModelStringInput | null;
+    tenantId?: ModelIDInput | null;
+    teamId?: ModelIDInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    colorCode?: ModelStringInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelTicketTypeConditionInput | null> | null;
+    or?: Array<ModelTicketTypeConditionInput | null> | null;
+    not?: ModelTicketTypeConditionInput | null;
+};
+type ModelTicketTypeFilterInput = {
+    id?: ModelIDInput | null;
+    externalId?: ModelStringInput | null;
+    tenantId?: ModelIDInput | null;
+    teamId?: ModelIDInput | null;
+    name?: ModelStringInput | null;
+    description?: ModelStringInput | null;
+    colorCode?: ModelStringInput | null;
+    createdAt?: ModelIntInput | null;
+    updatedAt?: ModelIntInput | null;
+    deletedAt?: ModelIntInput | null;
+    and?: Array<ModelTicketTypeFilterInput | null> | null;
+    or?: Array<ModelTicketTypeFilterInput | null> | null;
+    not?: ModelTicketTypeFilterInput | null;
+};
+
 type __SubscriptionContainer$4 = {
     OnEntityConversationByTenantId: EntityConversation;
 };
@@ -1562,6 +1875,19 @@ declare class TenantService {
     static ɵprov: i0.ɵɵInjectableDeclaration<TenantService>;
 }
 
+declare const FIELDS_TICKET_PRIORITY: string;
+declare const FIELDS_TICKET_STATUS: string;
+declare const FIELDS_TICKET_TYPE: string;
+declare class TicketService {
+    private readonly appSyncService;
+    constructor(appSyncService: AppSyncHelperService);
+    ListTicketPrioritiesByTenantId(tenantId: string, name?: ModelStringKeyConditionInput, sortDirection?: ModelSortDirection, filter?: ModelTicketPriorityFilterInput, limit?: number, nextToken?: string): Promise<List<TicketPriority>>;
+    ListTicketStatusesByTenantId(tenantId: string, name?: ModelStringKeyConditionInput, sortDirection?: ModelSortDirection, filter?: ModelTicketStatusFilterInput, limit?: number, nextToken?: string): Promise<List<TicketStatus>>;
+    ListTicketTypesByTenantId(tenantId: string, name?: ModelStringKeyConditionInput, sortDirection?: ModelSortDirection, filter?: ModelTicketTypeFilterInput, limit?: number, nextToken?: string): Promise<List<TicketType>>;
+    static ɵfac: i0.ɵɵFactoryDeclaration<TicketService, never>;
+    static ɵprov: i0.ɵɵInjectableDeclaration<TicketService>;
+}
+
 type __SubscriptionContainer$1 = {
     OnUserSessionById: UserSession;
 };
@@ -1589,6 +1915,10 @@ declare class UserService {
     static ɵprov: i0.ɵɵInjectableDeclaration<UserService>;
 }
 
+declare class CleanDeep {
+    static clean(obj: any): typeof obj;
+}
+
 declare class CustomValidators {
     #private;
     /**
@@ -1614,9 +1944,5 @@ declare class CustomValidators {
     static trimLength(minLength: number): ValidatorFn;
 }
 
-declare class CleanDeep {
-    static clean(obj: any): typeof obj;
-}
-
-export { AMPLIFY_CONFIG, AppSyncHelperService, CleanDeep, CustomPipesModule, CustomValidators, DomainNamePipe, EntityConversationService, EntityService, ErrorComponent, FIELDS_ENTITY, FIELDS_ENTITY_CONVERSATION, FIELDS_ENTITY_CONVERSATION_EXPANDED, FIELDS_ENTITY_EXPANDED, FIELDS_ENTITY_MINIMAL, FIELDS_ENTITY_TYPE, FIELDS_INTERACTION, FIELDS_INTERACTION_ATTENDEE, FIELDS_INTERACTION_ATTENDEE_EXPANDED, FIELDS_INTERACTION_ENDPOINT, FIELDS_INTERACTION_EXPANDED, FIELDS_INTERACTION_HOST, FIELDS_INTERACTION_INVITEE, FIELDS_INTERACTION_MESSAGE, FIELDS_INTERACTION_MESSAGE_ATTACHMENT, FIELDS_INTERACTION_MESSAGE_EXPANDED, FIELDS_INTERACTION_WIDGET, FIELDS_INTERACTION_WIDGET_USER_SETTING, FIELDS_TEAM, FIELDS_TEAM_MEMBER, FIELDS_USER, FooterComponent, FormatEpochTimestampPipe, InteractionEndpointService, InteractionService, InteractionWidgetService, LoaderComponent, ModelAttributeTypes, ModelSortDirection, OpenSearchHelperService, S3HelperService, SafeHtmlPipe, SearchInnerFieldPipe, SearchPipe, SingularizePipe, SnugdeskAuthenticationService, SnugdeskCoreModule, SnugdeskIPRegistryService, TeamService, TenantService, UserService, UserSessionService, UserStatus, UserType, provideAmplifyConfig };
-export type { AmplifyConfig, Country, CountryCurrency, CreateTeamInput, CreateTeamMemberInput, Language, List, ModelBooleanInput, ModelIDInput, ModelIDKeyConditionInput, ModelIntInput, ModelIntKeyConditionInput, ModelSizeInput, ModelStringInput, ModelStringKeyConditionInput, ModelTeamConditionInput, ModelTeamFilterInput, ModelTeamMemberConditionInput, ModelTeamMemberFilterInput, ModelUserStatusInput, OpenSearchHit, OpenSearchResponse, PhoneNumber, S3Config, S3Credentials, S3Object, SubscriptionResponse, Team, TeamMember, UpdateTeamInput, UpdateTeamMemberInput, User, UserNotificationSettings, UserPreferences };
+export { AMPLIFY_CONFIG, AppSyncHelperService, CleanDeep, CustomPipesModule, CustomValidators, DomainNamePipe, EntityConversationService, EntityService, ErrorComponent, FIELDS_ENTITY, FIELDS_ENTITY_CONVERSATION, FIELDS_ENTITY_CONVERSATION_EXPANDED, FIELDS_ENTITY_EXPANDED, FIELDS_ENTITY_MINIMAL, FIELDS_ENTITY_TYPE, FIELDS_INTERACTION, FIELDS_INTERACTION_ATTENDEE, FIELDS_INTERACTION_ATTENDEE_EXPANDED, FIELDS_INTERACTION_ENDPOINT, FIELDS_INTERACTION_EXPANDED, FIELDS_INTERACTION_HOST, FIELDS_INTERACTION_INVITEE, FIELDS_INTERACTION_MESSAGE, FIELDS_INTERACTION_MESSAGE_ATTACHMENT, FIELDS_INTERACTION_MESSAGE_EXPANDED, FIELDS_INTERACTION_WIDGET, FIELDS_INTERACTION_WIDGET_USER_SETTING, FIELDS_TEAM, FIELDS_TEAM_MEMBER, FIELDS_TICKET_PRIORITY, FIELDS_TICKET_STATUS, FIELDS_TICKET_TYPE, FIELDS_USER, FooterComponent, FormatEpochTimestampPipe, InteractionChannel, InteractionContext, InteractionDirection, InteractionEndpointService, InteractionProvider, InteractionRouteLogic, InteractionService, InteractionStatus, InteractionWidgetService, LoaderComponent, ModelAttributeTypes, ModelSortDirection, OpenSearchHelperService, S3HelperService, SafeHtmlPipe, SearchInnerFieldPipe, SearchPipe, SingularizePipe, SnugdeskAuthenticationService, SnugdeskCoreModule, SnugdeskIPRegistryService, TeamService, TenantSSOConfigurationProtocol, TenantService, TicketService, UserService, UserSessionService, UserStatus, UserType, provideAmplifyConfig };
+export type { AmplifyConfig, Country, CountryCurrency, CreateEntityConversationInput, CreateEntityInput, CreateInteractionAttendeeInput, CreateInteractionHostInput, CreateInteractionInput, CreateInteractionInviteeInput, CreateInteractionMessageAttachmentInput, CreateInteractionMessageInput, CreateTeamInput, CreateTeamMemberInput, Entity, EntityContactPreferences, EntityConversation, EntityPreferences, EntityType, Interaction, InteractionAttendee, InteractionEndpoint, InteractionEndpointPriceDetails, InteractionEndpointRegulatoryComplianceDocument, InteractionHost, InteractionInvitee, InteractionMessage, InteractionMessageAttachment, InteractionRouteConfiguration, InteractionRouteConfigurationInput, InteractionWidget, InteractionWidgetUserSetting, Language, List, ModelBooleanInput, ModelEntityConditionInput, ModelEntityConversationConditionInput, ModelEntityConversationFilterInput, ModelEntityFilterInput, ModelEntityTypeConditionInput, ModelEntityTypeFilterInput, ModelIDInput, ModelIDKeyConditionInput, ModelIntInput, ModelIntKeyConditionInput, ModelInteractionAttendeeConditionInput, ModelInteractionAttendeeFilterInput, ModelInteractionChannelInput, ModelInteractionConditionInput, ModelInteractionContextInput, ModelInteractionDirectionInput, ModelInteractionFilterInput, ModelInteractionHostConditionInput, ModelInteractionHostFilterInput, ModelInteractionInviteeConditionInput, ModelInteractionInviteeFilterInput, ModelInteractionMessageAttachmentConditionInput, ModelInteractionMessageAttachmentFilterInput, ModelInteractionMessageConditionInput, ModelInteractionMessageFilterInput, ModelInteractionProviderInput, ModelInteractionStatusInput, ModelInteractionWidgetConditionInput, ModelInteractionWidgetFilterInput, ModelInteractionWidgetUserSettingFilterInput, ModelSizeInput, ModelStringInput, ModelStringKeyConditionInput, ModelTeamConditionInput, ModelTeamFilterInput, ModelTeamMemberConditionInput, ModelTeamMemberFilterInput, ModelTicketPriorityConditionInput, ModelTicketPriorityFilterInput, ModelTicketStatusConditionInput, ModelTicketStatusFilterInput, ModelTicketTypeConditionInput, ModelTicketTypeFilterInput, ModelUserSessionConditionInput, ModelUserSessionFilterInput, ModelUserStatusInput, OpenSearchHit, OpenSearchResponse, PhoneNumber, S3Config, S3Credentials, S3Object, SubscriptionResponse, Team, TeamMember, Tenant, TenantBillingInformation, TenantContactInformation, TenantPreferences, TenantSSOConfiguration, TenantSecurity, TicketPriority, TicketStatus, TicketType, UpdateEntityConversationInput, UpdateEntityInput, UpdateInteractionAttendeeInput, UpdateInteractionHostInput, UpdateInteractionInput, UpdateInteractionInviteeInput, UpdateTeamInput, UpdateTeamMemberInput, UpdateUserSessionInput, User, UserNotificationSettings, UserPreferences, UserSession };