@snugdesk/avaya-ipo-widget 0.2.2 → 0.2.3

package/index.d.ts

@@ -1,11 +1,11 @@
 import * as i0 from '@angular/core';
-import { NgZone, OnInit, OnDestroy, EventEmitter, ChangeDetectorRef, AfterViewInit, ElementRef, OnChanges, SimpleChanges } from '@angular/core';
+import { NgZone, OnInit, OnDestroy, OnChanges, EventEmitter, ChangeDetectorRef, SimpleChanges, AfterViewInit, ElementRef } from '@angular/core';
 import * as i14 from '@angular/forms';
 import { FormGroup, FormBuilder } from '@angular/forms';
 import * as rxjs from 'rxjs';
 import { BehaviorSubject, Subject } from 'rxjs';
 import { HttpClient } from '@angular/common/http';
-import { SnugdeskAuthenticationService } from '@snugdesk/core';
+import { SnugdeskAuthenticationService, AppSyncHelperService } from '@snugdesk/core';
 import * as i19 from 'ngx-intl-tel-input';
 import { CountryISO, SearchCountryField } from 'ngx-intl-tel-input';
 import * as i13 from '@angular/common';
@@ -69,7 +69,6 @@ declare class AvayaIPOService {
     private readonly DOM_TAGS;
     private configTemplate;
     private readonly agentStatusApiUrl;
-    private readonly CALL_HISTORY_API_URL;
     private prewarmedStream?;
     private isSafari;
     private _rpcPatched;
@@ -191,7 +190,7 @@ declare class EntitiesSearchService {
     static ɵprov: i0.ɵɵInjectableDeclaration<EntitiesSearchService>;
 }
 
-declare class AvayaIPOWidgetComponent implements OnInit, OnDestroy {
+declare class AvayaIPOWidgetComponent implements OnInit, OnDestroy, OnChanges {
     private formBuilder;
     private avayaIPOService;
     private cdr;
@@ -200,8 +199,18 @@ declare class AvayaIPOWidgetComponent implements OnInit, OnDestroy {
     private entitiesSearchService;
     private snugdeskAuthService;
     hostDarkMode: boolean;
+    get hostModeStandalone(): boolean;
+    get hostModePopup(): boolean;
     private readonly STORAGE_KEY;
     isVisible: boolean;
+    /**
+     * Render mode for the widget shell:
+     *  - 'popup' (default): owns no dimensions — fills whatever box the host gives it (e.g. the snugdesk-app
+     *     header popover), with a min-size guard and its own internal scroll. Preserves 100% of current behavior.
+     *  - 'standalone': provides its own full-page frame — a centered card on desktop, full-bleed on mobile —
+     *     for running the softphone independently.
+     */
+    displayMode: 'popup' | 'standalone';
     configurationMode?: string;
     avayaIPOServerIP?: string;
     avayaIPOServerPort?: number;
@@ -212,8 +221,35 @@ declare class AvayaIPOWidgetComponent implements OnInit, OnDestroy {
     token?: string;
     tenantId: string;
     userId: string;
+    /**
+     * Optional Avaya IP Office credentials. When BOTH `extension` and `password` are supplied (via the
+     * host binding), the widget patches the login form and auto-logs-in once — no manual login needed.
+     * If they are not supplied, the widget falls back to any saved localStorage session, otherwise it
+     * shows the login form as before.
+     */
+    extension?: string;
+    password?: string;
+    /** Show/hide the History tab. Default true keeps current behavior. */
+    showHistory: boolean;
+    /** Show/hide the Contacts tab. Default true keeps current behavior. */
+    showContacts: boolean;
+    /**
+     * The bottom tab bar only earns its space when at least one of History/Contacts is visible.
+     * With both hidden only Keypad (the default view) would remain, so the whole bar is hidden.
+     */
+    get showTabBar(): boolean;
     notificationEvent: EventEmitter<number>;
+    /**
+     * Fires when an inbound call starts ringing, so the host app can open/focus the widget popover.
+     * Payload: the call id, the caller's number, and the resolved caller name (null if not yet known).
+     */
+    incomingCall: EventEmitter<{
+        callId: string;
+        number: string;
+        name: string | null;
+    }>;
     readonly avayaLogoUrl: string;
+    readonly widgetVersion: "0.2.3";
     isReconnectingInProgress: boolean;
     isFailoverInProgress: boolean;
     isFailbackInProgress: boolean;
@@ -227,6 +263,7 @@ declare class AvayaIPOWidgetComponent implements OnInit, OnDestroy {
     private awlScriptPromise?;
     loginForm: FormGroup;
     activeTab: 'history' | 'contacts' | 'keypad' | 'settings';
+    private previousTab;
     private loginSub?;
     private incomingCallSub?;
     private callStateSub?;
@@ -239,11 +276,14 @@ declare class AvayaIPOWidgetComponent implements OnInit, OnDestroy {
     authErrorMessage: string;
     authLoading: boolean;
     private hasInitialized;
+    private autoLoginAttempted;
     private callLogIndex;
     private pendingDisconnectSide;
     private callStartTimes;
     constructor(formBuilder: FormBuilder, avayaIPOService: AvayaIPOService, cdr: ChangeDetectorRef, countryService: CountryService, phoneNumberLookupService: PhoneNumberLookupService, entitiesSearchService: EntitiesSearchService, snugdeskAuthService: SnugdeskAuthenticationService);
     ngOnInit(): Promise<void>;
+    ngOnChanges(changes: SimpleChanges): void;
+    private ensureVisibleTab;
     private initAfterAuth;
     private authenticateWithToken;
     onAuthLoginClick(): Promise<void>;
@@ -251,6 +291,8 @@ declare class AvayaIPOWidgetComponent implements OnInit, OnDestroy {
     onLogout(): void;
     private handleLoginStatus;
     selectTab(tab: 'history' | 'contacts' | 'keypad' | 'settings'): void;
+    /** Leave Settings and return to the screen the user came from (guards against a now-hidden tab). */
+    closeSettings(): void;
     onHistoryMakeCall(payload: {
         dialOut: string;
         name?: string;
@@ -260,6 +302,15 @@ declare class AvayaIPOWidgetComponent implements OnInit, OnDestroy {
         dialOut: string;
         name?: string;
     }): void;
+    /**
+     * Public API — place an outbound call programmatically (e.g. click-to-call from the host app).
+     * Switches to the keypad view and dials `number`. Requires the widget to be registered;
+     * if it is still on the login screen the call is skipped with a warning.
+     *
+     * Usage from the host app (via @ViewChild(AvayaIPOWidgetComponent)):
+     *   this.avayaWidget?.makeCall('9876543210');
+     */
+    makeCall(number: string): void;
     onPhoneEndCall(): void;
     onDeviceChange(change: {
         audioInputId: string;
@@ -274,17 +325,25 @@ declare class AvayaIPOWidgetComponent implements OnInit, OnDestroy {
     private getOpenSearchCallerName;
     private normalizePhoneForSearch;
     private persistSession;
+    private hasInputCredentials;
+    /**
+     * Auto-login when both `extension` and `password` are supplied via @Input. Fires at most once for the
+     * widget's lifetime (so a manual logout is respected and we never loop). Returns true if it kicked off
+     * a login, so the caller can skip the localStorage fallback.
+     */
+    private tryAutoLoginFromInputs;
     private restoreSession;
     private restoreThemePreference;
     private clearSession;
     private loadAwlScript;
     static ɵfac: i0.ɵɵFactoryDeclaration<AvayaIPOWidgetComponent, never>;
-    static ɵcmp: i0.ɵɵComponentDeclaration<AvayaIPOWidgetComponent, "snugdesk-avaya-ipo-widget", never, { "isVisible": { "alias": "isVisible"; "required": false; }; "configurationMode": { "alias": "configurationMode"; "required": false; }; "avayaIPOServerIP": { "alias": "avayaIPOServerIP"; "required": false; }; "avayaIPOServerPort": { "alias": "avayaIPOServerPort"; "required": false; }; "avayaIPOServerStunServerIP": { "alias": "avayaIPOServerStunServerIP"; "required": false; }; "avayaIPOServerStunServerPort": { "alias": "avayaIPOServerStunServerPort"; "required": false; }; "avayaIPOServerTurnServerIP": { "alias": "avayaIPOServerTurnServerIP"; "required": false; }; "avayaIPOServerTurnServerPort": { "alias": "avayaIPOServerTurnServerPort"; "required": false; }; "token": { "alias": "token"; "required": false; }; "tenantId": { "alias": "tenantId"; "required": false; }; "userId": { "alias": "userId"; "required": false; }; }, { "notificationEvent": "notificationEvent"; }, never, never, false, never>;
+    static ɵcmp: i0.ɵɵComponentDeclaration<AvayaIPOWidgetComponent, "snugdesk-avaya-ipo-widget", never, { "isVisible": { "alias": "isVisible"; "required": false; }; "displayMode": { "alias": "displayMode"; "required": false; }; "configurationMode": { "alias": "configurationMode"; "required": false; }; "avayaIPOServerIP": { "alias": "avayaIPOServerIP"; "required": false; }; "avayaIPOServerPort": { "alias": "avayaIPOServerPort"; "required": false; }; "avayaIPOServerStunServerIP": { "alias": "avayaIPOServerStunServerIP"; "required": false; }; "avayaIPOServerStunServerPort": { "alias": "avayaIPOServerStunServerPort"; "required": false; }; "avayaIPOServerTurnServerIP": { "alias": "avayaIPOServerTurnServerIP"; "required": false; }; "avayaIPOServerTurnServerPort": { "alias": "avayaIPOServerTurnServerPort"; "required": false; }; "token": { "alias": "token"; "required": false; }; "tenantId": { "alias": "tenantId"; "required": false; }; "userId": { "alias": "userId"; "required": false; }; "extension": { "alias": "extension"; "required": false; }; "password": { "alias": "password"; "required": false; }; "showHistory": { "alias": "showHistory"; "required": false; }; "showContacts": { "alias": "showContacts"; "required": false; }; }, { "notificationEvent": "notificationEvent"; "incomingCall": "incomingCall"; }, never, never, false, never>;
 }
 
 declare class CallHistoryComponent implements OnInit {
-    private http;
     private cdr;
+    private appSync;
+    private auth;
     mode: 'dial' | 'transfer';
     tenantId?: string;
     agentId?: string;
@@ -293,17 +352,19 @@ declare class CallHistoryComponent implements OnInit {
         name?: string;
     }>;
     transferEv: EventEmitter<any>;
-    private readonly CALL_HISTORY_API_URL;
     showHistoryLoader: boolean;
     callHistory: any[];
     searchTerm: string;
     recentCallactiveTab: 'recentCall' | 'missedCall';
     selectedCall: any;
-    constructor(http: HttpClient, cdr: ChangeDetectorRef);
+    private readonly LIST_PHONE_INTERACTIONS_QUERY;
+    constructor(cdr: ChangeDetectorRef, appSync: AppSyncHelperService, auth: SnugdeskAuthenticationService);
     ngOnInit(): Promise<void>;
     recentSelectTab(tab: 'recentCall' | 'missedCall'): void;
     loadCallHistory(): Promise<void>;
-    getCallHistory(tenantId: string, agentId: string): Promise<any>;
+    private fetchPhoneInteractions;
+    private mapInteractionToHistoryItem;
+    private safeParse;
     makeCall(phoneNumber: string, name?: string): void;
     get callerDropped(): any[];
     get filteredRecent(): any[];
@@ -342,7 +403,7 @@ declare class CallDetailsComponent {
     call: any;
     transcriptLines: TranscriptLine[];
     summaryText: string;
-    customerSentiment: string;
+    customerBehavior: string;
     isTranscribing: boolean;
     transcriptionError: string;
     isTranscriptFullscreen: boolean;
@@ -355,7 +416,7 @@ declare class CallDetailsComponent {
     getTranscriptSpeaker(line: TranscriptLine): string;
     runTranscription(): Promise<void>;
     private normalizeTranscript;
-    getSentimentEmoji(): string;
+    getBehaviorEmoji(): string;
     private parseSpeakerLine;
     toggleTranscriptFullscreen(): void;
     private getRecordingFilename;
@@ -447,6 +508,7 @@ declare class SettingsComponent implements OnInit, OnDestroy {
     logout: EventEmitter<void>;
     audioInputs: MediaDeviceInfo[];
     audioOutputs: MediaDeviceInfo[];
+    readonly widgetVersion: "0.2.3";
     ngOnInit(): void;
     onLogout(): void;
     onToggleDarkMode(): void;
@@ -490,27 +552,26 @@ interface RecordingSession {
     recorder?: MediaRecorder | null;
     metadata: CallMetadata;
     stopping: boolean;
-    chunkIndex: number;
-    chunkTimer?: number;
+    chunks: Blob[];
+    mimeType: string;
+    uploaded: boolean;
 }
 declare class RecordingManagerService {
     private http;
     private sessions;
     private readonly MIME_TYPE_PREFERRED;
     private readonly MIME_TYPE_FALLBACK;
-    private readonly CHUNK_DURATION_MS;
+    private readonly TIMESLICE_MS;
     private readonly AUDIO_CONTEXT_CLOSE_DELAY_MS;
-    private readonly CALL_HISTORY_API_URL;
+    private readonly RECORDING_API_URL;
     constructor(http: HttpClient);
     startRecording(localMediaStream: MediaStream, remoteMediaStream: MediaStream, metadata: CallMetadata): RecordingSession | undefined;
     getSession(callId: string): RecordingSession | undefined;
     stopRecording(callId: string): void;
-    private startNextChunk;
+    private finalizeRecording;
     private uploadCallRecording;
     private convertBlobToBase64;
     private generateFilename;
-    private generateChunkFilename;
-    private normalizePhoneNumberForUpload;
     static ɵfac: i0.ɵɵFactoryDeclaration<RecordingManagerService, never>;
     static ɵprov: i0.ɵɵInjectableDeclaration<RecordingManagerService>;
 }
@@ -530,18 +591,19 @@ declare class TranscriptionStreamService implements OnDestroy {
     private readonly BUFFER_SIZE;
     private readonly SILENCE_RMS_THRESHOLD;
     private readonly VOICE_RMS_THRESHOLD;
+    private readonly CUSTOMER_SILENCE_RMS_THRESHOLD;
+    private readonly CUSTOMER_VOICE_RMS_THRESHOLD;
     private readonly NOISE_FLOOR_MULTIPLIER;
     private readonly NOISE_FLOOR_SMOOTHING;
-    private readonly CHUNK_INTERVAL_MS;
+    private readonly MIN_VOICE_FRAMES;
     private readonly CUSTOM_WS_URL;
-    private readonly CUSTOM_WS_MIME_TYPE;
-    private readonly LANGUAGE_CODE;
-    private readonly ALT_LANGUAGE_CODES;
+    private readonly LANGUAGE;
     private readonly TRANSCRIPTION_MODEL;
     constructor();
     ngOnDestroy(): void;
     startSession(callId: string, localStream: MediaStream, remoteStream: MediaStream, allowSendBinary?: boolean): Promise<void>;
     stopSession(callId: string): void;
+    destroyAll(): void;
     enableBinary(callId: string): void;
     setStreamMuted(callId: string, label: 'agent' | 'customer', muted: boolean): void;
     private mixToMono;
@@ -549,8 +611,6 @@ declare class TranscriptionStreamService implements OnDestroy {
     private encodePcm16;
     private downsampleBuffer;
     private queueAudio;
-    private flushPendingAudio;
-    private mergeChunks;
     private handleTranscriptPayload;
     private parseSpeakerLine;
     private createStreamSession;

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@snugdesk/avaya-ipo-widget",
-  "version": "0.2.2",
+  "version": "0.2.3",
   "description": "Snugdesk - Avaya IPO widget for Angular",
   "peerDependencies": {
     "@angular/animations": ">=19.0.0",