@sim-design/training 1.0.0 → 1.1.0

package/dist/types.js

@@ -1,4 +1,4 @@
-import { c as s, r as t, a as E } from "./adapters-D1FFZFoA.js";
+import { c as s, r as t, a as E } from "./adapters-BbCnXSYo.js";
 var e = /* @__PURE__ */ ((r) => (r.FORM_FILLING = "form-filling", r.DIALOGUE = "dialogue", r.DIALOGUE_FORM = "dialogue-form", r.PROCESS_OPERATION = "process-operation", r.DOCUMENT_REVIEW = "document-review", r.DECISION_MAKING = "decision-making", r.CASE_ANALYSIS = "case-analysis", r.STRATEGY_LAB = "strategy-lab", r.KNOWLEDGE_LEARNING = "knowledge-learning", r))(e || {});
 export {
   e as PluginType,

package/dist/useDialogueLogic-D1lkUKUZ.js

@@ -0,0 +1,576 @@
+import { useState as G, useRef as ae, useCallback as j, useEffect as me } from "react";
+import { message as $e } from "antd";
+import { g as je, f as Me, k as Ge, a as Ue, c as _e, r as Ie } from "./CaseDetailContent-Y7Q430MG.js";
+import { g as be, p as ze } from "./TrainingModelContainer-DqCsdC7C.js";
+function Ye(e, b) {
+  const { requiredTopics: s, mustConfirm: a } = e;
+  if (!(s != null && s.length) && !a) return "";
+  const v = [`
+## 考核检查（请在 checkResult 中返回结果）`];
+  return s != null && s.length && v.push(`必须涉及的话题：${s.join("、")}`), a && v.push(`需要${b}认可：是`), v.join(`
+`);
+}
+const Ke = (e, b = {}) => {
+  const s = je("COACH_AGENT"), {
+    domain: a = "金融",
+    tellerRoleName: v = "服务人员",
+    customerRoleName: N = "客户"
+  } = b, [r, U] = G(null), [R, se] = G(!1), X = ae(/* @__PURE__ */ new Set()), B = ae(!1), x = ae(null), Z = (t) => {
+    var y, i, f;
+    const c = [];
+    return (y = t.pendingConditionDisturbances) != null && y.length && (c.push(`
+## [扰动条件判定]`), c.push("以下条件是否在当前对话中已满足？逐条回答 true/false："), t.pendingConditionDisturbances.forEach((o, S) => {
+      c.push(`${S + 1}. id="${o.id}"：${o.condition}`);
+    })), (i = t.phases) != null && i.length && (c.push(`
+## [阶段判定]`), c.push("当前对话阶段列表："), t.phases.forEach((o, S) => {
+      const q = o.transitionHint ? `（进入条件：${o.transitionHint}）` : "";
+      c.push(`${S + 1}. id="${o.id}"，名称：${o.name}${q}`);
+    }), c.push("当前处于哪个阶段？返回阶段 id。")), (f = t.branchRulesToEvaluate) != null && f.length && (c.push(`
+## [分支评估]`), c.push("以下分支条件是否已满足？请给出判断（met: true/false）和置信度（confidence: 0-1）："), t.branchRulesToEvaluate.forEach((o, S) => {
+      c.push(`${S + 1}. id="${o.id}"：${o.condition}`);
+    })), t.resistanceFadeCondition && (c.push(`
+## [阻力衰减判定]`), c.push(`以下条件是否已满足（true/false）：${t.resistanceFadeCondition}`)), c.length ? (c.push(`
+## V2 判定结果（在常规 guidance JSON 中追加以下字段，仅当有对应输入时才包含）：
+{
+  "disturbanceConditions": [{"id": "xxx", "met": true}],
+  "currentPhase": "phase-id",
+  "branchEvaluations": [{"id": "xxx", "met": true, "confidence": 0.8}],
+  "resistanceFaded": false
+}`), c.join(`
+`)) : "";
+  }, E = (t) => {
+    var y;
+    const c = (y = t.dialogueGoals) != null && y.length ? `
+## 本次对话目标
+${t.dialogueGoals.map((i, f) => `${f + 1}. ${i}`).join(`
+`)}
+` : "";
+    return `
+## 实训场景信息
+- 模型名称：${t.modelName || ""}
+- 业务领域：${a}
+- 业务类型：${t.businessType || ""}
+- 目标岗位：${t.targetPosition || v}
+${c}
+## 当前对话情况
+${v}刚刚说的话：
+"${t.tellerMessage}"
+
+${N}的回复：
+${t.customerMessage || "（尚未回复）"}
+
+## 对话历史
+${t.dialogueHistory || "（对话刚开始）"}
+
+## ${N}当前情绪
+${t.customerEmotion || "neutral"}
+## 评估要求
+请基于以上信息评估${v}的话术，判断是否需要指导，并给出具体的指导建议（如果需要）。评估重点包括但不限于：
+- 语气是否得当
+- 用词是否专业
+- 是否有不当用语
+- 是否重要信息遗漏
+- 客户情绪变化
+${Ye(t, N)}${Z(t)}
+`.trim();
+  }, _ = (t) => {
+    const c = [];
+    c.push(`${v}："${t.tellerMessage}"`), t.customerMessage && c.push(`${N}回复："${t.customerMessage}"`), t.customerEmotion && t.customerEmotion !== "neutral" && c.push(`${N}当前情绪：${t.customerEmotion}`);
+    const y = I(t);
+    y && c.push(y);
+    const i = Z(t);
+    return i && c.push(i), c.join(`
+`);
+  }, I = (t) => {
+    const { requiredTopics: c, mustConfirm: y } = t, i = c == null ? void 0 : c.filter((S) => !X.current.has(S)), f = y && !B.current;
+    if (!(i != null && i.length) && !f) return "";
+    const o = [`
+## 剩余考核项`];
+    return i != null && i.length && o.push(`未覆盖话题：${i.join("、")}`), f && o.push(`需要${N}认可：是`), o.join(`
+`);
+  }, g = j(
+    async (t) => {
+      var y;
+      const c = { guidance: null };
+      if (!e || !s)
+        return console.warn("无法获取实时指导：缺少 token 或 botId"), c;
+      se(!0);
+      try {
+        const i = x.current ? _(t) : E(t), f = await Me({
+          botId: s,
+          prompt: i,
+          token: e,
+          conversationId: x.current || void 0,
+          autoSaveHistory: !0
+        });
+        if (f.conversationId && (x.current = f.conversationId), !f.response)
+          return console.warn("实时指导返回空响应"), c;
+        let o;
+        try {
+          o = JSON.parse(f.response);
+        } catch {
+          console.warn("实时指导返回非 JSON 格式，尝试解析文本");
+          const $ = t.tellerMessage.toLowerCase();
+          let J = null;
+          return ($.includes("怎么了") || $.includes("干什么")) && (J = {
+            severity: "warning",
+            message: "语气可能引起客户不适",
+            suggestion: '建议使用"请问有什么可以帮您"等更友好的表达'
+          }), ($.includes("开户") || $.includes("办理")) && !$.includes("费用") && !$.includes("手续费") && !$.includes("需要") && (J = {
+            severity: "info",
+            message: "建议告知客户相关费用和所需材料",
+            suggestion: '可以说"开户需要携带身份证，可能会收取一定手续费"'
+          }), ($.includes("不行") || $.includes("不能")) && (J = {
+            severity: "warning",
+            message: "直接拒绝可能引起客户反感",
+            suggestion: '建议使用"目前暂时不支持"等更委婉的表达'
+          }), J ? (U(J), Ge.getState().addGuidance({
+            severity: J.severity,
+            message: J.message,
+            suggestion: J.suggestion
+          }), { guidance: J }) : c;
+        }
+        const S = o.type === "guidance" && o.data, q = S ? o.severity || o.data.severity : o.severity, ce = S ? o.data.message : o.message, O = S ? o.data.suggestion : o.suggestion, pe = S ? !0 : o.needGuidance, Q = S ? (y = o.data) == null ? void 0 : y.checkResult : o.checkResult;
+        Q && (Array.isArray(Q.coveredTopics) && Q.coveredTopics.forEach(($) => X.current.add($)), Q.confirmed === !0 && (B.current = !0));
+        const K = { guidance: null };
+        if (Array.isArray(o.disturbanceConditions) && (K.disturbanceConditionsMet = o.disturbanceConditions.filter(($) => $.met === !0).map(($) => $.id)), o.currentPhase !== void 0 && (K.currentPhaseId = o.currentPhase || null), Array.isArray(o.branchEvaluations) && (K.branchEvaluations = o.branchEvaluations), o.resistanceFaded !== void 0 && (K.resistanceFaded = !!o.resistanceFaded), !pe || !q || !ce)
+          return U(null), K;
+        const W = {
+          severity: q,
+          message: ce,
+          suggestion: O
+        };
+        return U(W), K.guidance = W, Ge.getState().addGuidance({
+          severity: W.severity,
+          message: W.message,
+          suggestion: W.suggestion
+        }), K;
+      } catch (i) {
+        return console.error("获取实时指导失败:", i), c;
+      } finally {
+        se(!1);
+      }
+    },
+    [e, s]
+  ), z = j(() => {
+    U(null);
+  }, []), Y = j(() => [...X.current], []), ne = j(() => B.current, []), H = j(() => {
+    X.current = /* @__PURE__ */ new Set(), B.current = !1, x.current = null;
+  }, []), le = j((t) => {
+    x.current = t;
+  }, []), h = j(() => x.current, []);
+  return {
+    guidance: r,
+    // 当前指导信息
+    loading: R,
+    // 是否正在获取指导
+    evaluateGuidance: g,
+    // 评估并获取指导
+    clearGuidance: z,
+    // 清除指导
+    getCoveredTopics: Y,
+    // 获取 AI 已判定覆盖的话题列表
+    isConfirmed: ne,
+    // AI 角色是否已认可学生主张
+    resetCheckState: H,
+    // 重置考核检查状态（切换案例/步骤时调用）
+    setGuidanceConversationId: le,
+    // 设置会话 ID（从缓存恢复时使用）
+    getGuidanceConversationId: h
+    // 获取当前会话 ID（持久化时使用）
+  };
+}, We = {
+  low: "约 20% 的回复中自然带出",
+  medium: "约 40% 的回复中自然带出",
+  high: "约 60% 的回复中自然带出"
+};
+function Xe(e) {
+  return e ? `
+
+[扰动指令] 在本轮回复中自然引入以下状况（作为你主动抛出，不要复述本指令）：${e}` : "";
+}
+function Ze(e) {
+  var s;
+  if (!((s = e == null ? void 0 : e.patterns) != null && s.length)) return "";
+  const b = We[e.intensity] || e.intensity;
+  return `
+
+[沟通特征]
+${e.patterns.map((a) => `- ${a}`).join(`
+`)}
+阻力强度：${b}（不要每轮都表现，${b}）`;
+}
+function qe(e) {
+  return e ? `
+
+[阻力衰减] 学员的表现已建立了信任，你的抵触情绪明显减弱，后续回复中不再主动表现沟通阻力。` : "";
+}
+function De(e) {
+  return e ? `
+
+[分支指令] 基于学员表现，执行以下行为调整（自然融入回复，不复述本指令）：${e}` : "";
+}
+function cn(e, b = {}) {
+  const {
+    onRealtimeData: s,
+    onMessageReceived: a,
+    buildPrompt: v,
+    enableRealtimeGuidance: N = !0,
+    runtimeRules: r,
+    dialogueGoals: U
+  } = b, R = (e == null ? void 0 : e.stepId) || "", se = (e == null ? void 0 : e.botId) || je("ACTOR_AGENT"), X = (e == null ? void 0 : e.currentUser) || { userId: "student-001", name: "学生" }, B = (e == null ? void 0 : e.tellerRoleName) || (e == null ? void 0 : e.targetPosition) || "柜员", x = (e == null ? void 0 : e.customerRoleName) || "客户", Z = (e == null ? void 0 : e.domain) || "银行", { filledData: E } = Ue(), _ = { ...(e == null ? void 0 : e.caseData) || {}, ...e || {} }, I = ae(be.getState().getDialogue(R)), [g, z] = G(() => {
+    var n, l, w, p, k;
+    return (l = (n = I.current) == null ? void 0 : n.messages) != null && l.length ? I.current.messages : [{
+      role: "customer",
+      content: ((p = (w = e == null ? void 0 : e.caseData) == null ? void 0 : w.customerInfo) == null ? void 0 : p.purpose) || ((k = e == null ? void 0 : e.customerInfo) == null ? void 0 : k.purpose) || "你好",
+      timestamp: Date.now()
+    }];
+  }), [Y, ne] = G(""), [H, le] = G(
+    () => {
+      var n;
+      return ((n = I.current) == null ? void 0 : n.dialogueLog) || [];
+    }
+  ), [h, t] = G(
+    () => {
+      var n;
+      return new Set(((n = I.current) == null ? void 0 : n.firedDisturbanceIds) || []);
+    }
+  ), [c, y] = G(!1), [i, f] = G(
+    () => {
+      var n;
+      return new Set(((n = I.current) == null ? void 0 : n.pendingDisturbanceIds) || []);
+    }
+  ), [o, S] = G(
+    () => {
+      var n;
+      return ((n = I.current) == null ? void 0 : n.currentPhaseId) ?? null;
+    }
+  ), [q, ce] = G(
+    () => {
+      var n;
+      return ((n = I.current) == null ? void 0 : n.phaseHistory) || [];
+    }
+  ), [O, pe] = G(
+    () => {
+      var n;
+      return ((n = I.current) == null ? void 0 : n.branchResults) || {};
+    }
+  ), [Q, K] = G(
+    () => {
+      var n;
+      return ((n = I.current) == null ? void 0 : n.resistanceFaded) || !1;
+    }
+  ), [W, $] = G(null), J = ae(o);
+  me(() => {
+    J.current = o;
+  }, [o]);
+  const { callAI: Ce, ready: he, error: Be, token: He, setConversationId: ve, getConversationId: Se } = _e(se, X);
+  me(() => {
+    var n;
+    (n = I.current) != null && n.conversationId && ve(I.current.conversationId);
+  }, [ve]);
+  const {
+    evaluateGuidance: we,
+    getCoveredTopics: ke,
+    isConfirmed: Oe,
+    resetCheckState: Ae,
+    setGuidanceConversationId: Ee,
+    getGuidanceConversationId: Pe
+  } = Ke(He, {
+    domain: Z,
+    tellerRoleName: B,
+    customerRoleName: x
+  });
+  me(() => {
+    var n;
+    (n = I.current) != null && n.guidanceConversationId && Ee(I.current.guidanceConversationId);
+  }, [Ee]), me(() => {
+    R && be.getState().saveDialogue(R, {
+      messages: g,
+      dialogueLog: H,
+      conversationId: Se(),
+      guidanceConversationId: Pe(),
+      firedDisturbanceIds: Array.from(h),
+      pendingDisturbanceIds: Array.from(i),
+      currentPhaseId: o,
+      phaseHistory: q,
+      branchResults: O,
+      resistanceFaded: Q
+    });
+  }, [g, H, h, i, o, q, O, Q, R, Se, Pe]);
+  const Ne = j((n) => {
+    const { data: l } = n, w = {
+      role: "customer",
+      content: l.content,
+      timestamp: Date.now(),
+      emotion: l.emotion,
+      feedback: l.feedback,
+      talkQuality: l.talkQuality
+    };
+    if (z((p) => [...p, w]), a == null || a(w), l.talkQuality && l.feedback) {
+      const k = {
+        excellent: { type: "success", text: "优秀" },
+        good: { type: "success", text: "良好" },
+        average: { type: "info", text: "一般" },
+        poor: { type: "warning", text: "需改进" }
+      }[l.talkQuality];
+      $e.open({
+        type: k.type,
+        content: `话术质量：${k.text} - ${l.feedback}`,
+        duration: 8
+      });
+    }
+  }, [a]), xe = j(async (n, l, w) => {
+    if (!he) {
+      $e.error("AI服务未就绪");
+      return;
+    }
+    y(!0);
+    const p = r == null ? void 0 : r.resistance, k = p ? {
+      patterns: Array.isArray(p.patterns) ? p.patterns.map((C) => Ie(C, _, E)) : [],
+      intensity: p.intensity,
+      fadeCondition: p.fadeCondition
+    } : void 0;
+    try {
+      const C = { disturbanceEvent: l, resistance: k, resistanceFaded: Q, branchDirective: w }, D = v ? v(n, g, e, C) : en(
+        n,
+        g,
+        e,
+        B,
+        x,
+        Z,
+        _,
+        E,
+        C
+      );
+      await Ce(D, (te, ye) => {
+        var ge;
+        if (ye) {
+          const { command: ie, cleanContent: L } = ze(te, "dialogue");
+          if (ie)
+            Ne(ie);
+          else {
+            try {
+              const m = JSON.parse(L);
+              if (m && m.type) return;
+            } catch {
+              if (L.includes('"type"') && L.includes('"dialogue"')) {
+                const m = L.match(/"content"\s*:\s*"((?:[^"\\]|\\.)*)"/);
+                if (m) {
+                  const V = L.match(/"emotion"\s*:\s*"(\w+)"/), ue = L.match(/"feedback"\s*:\s*"((?:[^"\\]|\\.)*)"/), de = L.match(/"role"\s*:\s*"(\w+)"/), oe = L.match(/"talkQuality"\s*:\s*"(\w+)"/), re = {
+                    role: (de == null ? void 0 : de[1]) || "customer",
+                    content: m[1].replace(/\\"/g, '"').replace(/\\n/g, `
+`),
+                    timestamp: Date.now(),
+                    emotion: V == null ? void 0 : V[1],
+                    feedback: (ge = ue == null ? void 0 : ue[1]) == null ? void 0 : ge.replace(/\\"/g, '"'),
+                    talkQuality: oe == null ? void 0 : oe[1]
+                  };
+                  console.warn("⚠️ AI 返回了畸形 JSON，已通过正则容错提取对话内容"), z((ee) => [...ee, re]), a == null || a(re);
+                  return;
+                }
+              }
+            }
+            const d = {
+              role: "customer",
+              content: L,
+              timestamp: Date.now()
+            };
+            z((m) => [...m, d]), a == null || a(d);
+          }
+        }
+      });
+    } catch (C) {
+      console.error("AI调用失败:", C), $e.error("AI回复失败，请重试");
+      const D = {
+        role: "customer",
+        content: nn(n, e),
+        timestamp: Date.now()
+      };
+      z((te) => [...te, D]), a == null || a(D);
+    } finally {
+      y(!1);
+    }
+  }, [he, Ce, g, e, Ne, v, a, B, x, Z, r, Q, _, E]), Je = j(() => {
+    var ie, L;
+    if (!Y.trim()) return;
+    const n = Y, l = {
+      role: "teller",
+      content: n,
+      timestamp: Date.now()
+    };
+    z((d) => [...d, l]), le((d) => [...d, l]), s == null || s({
+      type: "dialogue",
+      message: l
+    });
+    const w = H.length + 1, p = (r == null ? void 0 : r.disturbances) || [], k = Array.from(i).filter((d) => !h.has(d));
+    k.length > 0 && (f((d) => {
+      const m = new Set(d);
+      return k.forEach((V) => m.delete(V)), m;
+    }), t((d) => {
+      const m = new Set(d);
+      return k.forEach((V) => m.add(V)), m;
+    }));
+    const C = p.filter(
+      (d) => d.trigger.type === "condition" && d.trigger.deadline != null && w >= d.trigger.deadline && !h.has(d.id) && !i.has(d.id)
+    );
+    C.length > 0 && t((d) => {
+      const m = new Set(d);
+      return C.forEach((V) => m.add(V.id)), m;
+    });
+    const D = p.find(
+      (d) => d.trigger.type === "round" && d.trigger.round === w && !h.has(d.id)
+    );
+    D && t((d) => new Set(d).add(D.id));
+    const te = D || (k.length > 0 ? p.find((d) => k.includes(d.id)) : void 0) || C[0], ye = te ? Ie(te.event, _, E) : void 0, ge = W || void 0;
+    if (W && $(null), xe(n, ye, ge), N) {
+      const d = g.slice(-4).map((u) => `${u.role === "teller" ? B : x}: ${u.content}`).join(`
+`), m = [...g].reverse().find((u) => u.role === "customer"), V = (m == null ? void 0 : m.emotion) || "neutral", ue = (r == null ? void 0 : r.requiredTopics) || ((ie = r == null ? void 0 : r.dialogueRules) == null ? void 0 : ie.requiredTopics), de = r == null ? void 0 : r.mustConfirm, oe = p.filter(
+        (u) => u.trigger.type === "condition" && !h.has(u.id) && !i.has(u.id)
+      ).map((u) => ({ id: u.id, condition: u.trigger.condition })), re = r == null ? void 0 : r.phases, ee = r == null ? void 0 : r.branchRules, fe = ee == null ? void 0 : ee.filter((u) => !(O[u.id] || u.evaluateAfterRound != null && w < u.evaluateAfterRound)).map((u) => ({ id: u.id, condition: u.condition })), Ve = Q || (L = r == null ? void 0 : r.resistance) == null ? void 0 : L.fadeCondition;
+      we({
+        tellerMessage: n,
+        customerMessage: m == null ? void 0 : m.content,
+        dialogueHistory: d,
+        customerEmotion: V,
+        modelName: e == null ? void 0 : e.modelName,
+        businessType: e == null ? void 0 : e.businessType,
+        targetPosition: e == null ? void 0 : e.targetPosition,
+        dialogueGoals: U,
+        requiredTopics: ue,
+        mustConfirm: de,
+        pendingConditionDisturbances: oe.length ? oe : void 0,
+        phases: re == null ? void 0 : re.map((u) => ({ id: u.id, name: u.name, transitionHint: u.transitionHint })),
+        branchRulesToEvaluate: fe != null && fe.length ? fe : void 0,
+        resistanceFadeCondition: Ve
+      }).then((u) => {
+        var Te, Fe;
+        if (u) {
+          if ((Te = u.disturbanceConditionsMet) != null && Te.length && f((T) => {
+            const M = new Set(T);
+            return u.disturbanceConditionsMet.forEach((F) => {
+              h.has(F) || M.add(F);
+            }), M;
+          }), u.currentPhaseId !== void 0 && u.currentPhaseId !== null) {
+            const T = u.currentPhaseId, M = J.current;
+            if (T !== M) {
+              S(T), ce((P) => P.includes(T) ? P : [...P, T]);
+              const F = p.find(
+                (P) => P.trigger.type === "phase" && P.trigger.phaseId === T && P.trigger.timing === "enter" && !h.has(P.id)
+              );
+              if (F && f((P) => new Set(P).add(F.id)), M) {
+                const P = p.find(
+                  (A) => A.trigger.type === "phase" && A.trigger.phaseId === M && A.trigger.timing === "exit" && !h.has(A.id)
+                );
+                P && f((A) => new Set(A).add(P.id));
+              }
+            }
+          }
+          (Fe = u.branchEvaluations) != null && Fe.length && u.branchEvaluations.forEach((T) => {
+            if (T.confidence < 0.6 || O[T.id]) return;
+            const M = ee == null ? void 0 : ee.find((A) => A.id === T.id);
+            if (!M) return;
+            const F = T.met ? M.outcomes.positive : M.outcomes.negative, P = T.met ? "positive" : "negative";
+            pe((A) => ({ ...A, [T.id]: P })), F.directive && $(F.directive), F.triggerDisturbance && f((A) => new Set(A).add(F.triggerDisturbance)), F.unlockPhase && (S(F.unlockPhase), ce((A) => A.includes(F.unlockPhase) ? A : [...A, F.unlockPhase]));
+          }), u.resistanceFaded === !0 && K(!0);
+        }
+      });
+    }
+    ne("");
+  }, [Y, g, H, r, h, i, W, O, Q, _, E, s, N, we, xe, B, x, U, e]), Le = j((n) => {
+    var l;
+    if (!n) return { canComplete: !0 };
+    if (n.minRounds && H.length < n.minRounds)
+      return { canComplete: !1, reason: `至少需要 ${n.minRounds} 轮对话` };
+    if (((l = n.requiredTopics) == null ? void 0 : l.length) > 0) {
+      const w = g.filter((C) => C.role === "teller").map((C) => C.content).join(" "), p = new Set(ke()), k = n.requiredTopics.filter(
+        (C) => !w.includes(C) && !p.has(C)
+      );
+      if (k.length > 0)
+        return { canComplete: !1, reason: `还需涉及：${k.join("、")}` };
+    }
+    return { canComplete: !0 };
+  }, [H, g, ke]), Re = j(() => {
+    const n = r == null ? void 0 : r.branchRules;
+    return !(n != null && n.length) || !Object.keys(O).length ? [] : n.filter((l) => O[l.id]).map((l) => {
+      const w = O[l.id], p = w === "positive" ? l.outcomes.positive : l.outcomes.negative;
+      return `分支「${l.condition.slice(0, 20)}…」→ ${w === "positive" ? "✅ 正向" : "❌ 负向"}：${p.directive}`;
+    });
+  }, [r, O]), Qe = j(() => {
+    R && be.getState().clearStep(R), Ae();
+  }, [R, Ae]);
+  return {
+    messages: g,
+    input: Y,
+    dialogueLog: H,
+    aiResponding: c,
+    aiError: Be,
+    ready: he,
+    setInput: ne,
+    handleSend: Je,
+    checkCompletion: Le,
+    isConfirmed: Oe,
+    cleanup: Qe,
+    // V2
+    currentPhaseId: o,
+    phaseHistory: q,
+    branchResults: O,
+    phases: r == null ? void 0 : r.phases,
+    getBranchResultsSummary: Re
+  };
+}
+function en(e, b, s, a = "柜员", v = "客户", N = "银行", r, U, R) {
+  const { disturbanceEvent: se, resistance: X, resistanceFaded: B, branchDirective: x } = R || {}, Z = (s == null ? void 0 : s.roleConfig) || {}, E = s == null ? void 0 : s.caseData, _ = (s == null ? void 0 : s.scenario) || `${N}业务办理`, I = Ie(_, r || E, U), g = (E == null ? void 0 : E.customerInfo) || (s == null ? void 0 : s.customerInfo) || {}, z = (E == null ? void 0 : E.businessData) || (s == null ? void 0 : s.businessData) || {}, Y = Xe(se), ne = De(x), H = qe(B);
+  if (!b.some((h) => h.role === "teller")) {
+    const h = [], t = (g == null ? void 0 : g.name) || (g == null ? void 0 : g.姓名) || (g == null ? void 0 : g.customerName);
+    t && h.push(`姓名：${t}`), Object.entries(Z).forEach(([y, i]) => {
+      if (y === "角色编号") return;
+      let f;
+      Array.isArray(i) ? f = i.join("、") : typeof i == "object" && i !== null ? f = JSON.stringify(i, null, 2) : f = String(i || ""), f && h.push(`${y}：${f}`);
+    });
+    const c = Ze(X);
+    return `
+【场景信息】
+场景：${I}
+
+【角色设定】
+你扮演的角色信息如下${t ? `，你的名字是"${t}"` : ""}：
+${h.length > 0 ? h.join(`
+`) : "（无特殊设定）"}${c}
+
+【客户信息】
+${JSON.stringify(g, null, 2)}
+
+【业务数据】
+${JSON.stringify(z, null, 2)}
+
+【对话要求】
+请以JSON格式返回你的回复，格式如下：
+{
+  "type": "dialogue",
+  "data": {
+    "role": "customer",
+    "content": "你的回复内容",
+    "emotion": "neutral",
+    "talkQuality": "good",
+    "feedback": "对${a}话术的简短评价（可选）"
+  }
+}
+
+${a}: ${e}${Y}${ne}${H}
+    `.trim();
+  }
+  return `${a}: ${e}${Y}${ne}${H}`;
+}
+function nn(e, b) {
+  var a, v, N;
+  const s = e.toLowerCase();
+  return s.includes("您好") || s.includes("你好") ? "你好！" : s.includes("办理") || s.includes("业务") ? ((v = (a = b == null ? void 0 : b.caseData) == null ? void 0 : a.customerInfo) == null ? void 0 : v.purpose) || ((N = b == null ? void 0 : b.customerInfo) == null ? void 0 : N.purpose) || "我想开个储蓄账户" : s.includes("材料") || s.includes("证件") ? "我带了身份证，还需要什么吗？" : s.includes("开户") || s.includes("账户") ? "开储蓄账户需要多少钱？有什么要求吗？" : s.includes("费用") || s.includes("手续费") ? "好的，我明白了。" : "好的，谢谢！";
+}
+export {
+  De as a,
+  Xe as b,
+  qe as c,
+  Ze as d,
+  cn as u
+};