@salesforce/lds-adapters-industries-audit-trail-export 0.131.0

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Files changed (68) hide show
  1. package/LICENSE.txt +82 -0
  2. package/dist/es/es2018/industries-audit-trail-export.js +980 -0
  3. package/dist/es/es2018/types/src/generated/adapters/adapter-utils.d.ts +66 -0
  4. package/dist/es/es2018/types/src/generated/adapters/createAuditTrailFileExport.d.ts +15 -0
  5. package/dist/es/es2018/types/src/generated/adapters/deleteAuditTrailFileExport.d.ts +13 -0
  6. package/dist/es/es2018/types/src/generated/adapters/getAuditTrailFileExport.d.ts +26 -0
  7. package/dist/es/es2018/types/src/generated/adapters/getAuditTrailFileExports.d.ts +25 -0
  8. package/dist/es/es2018/types/src/generated/artifacts/main.d.ts +4 -0
  9. package/dist/es/es2018/types/src/generated/artifacts/sfdc.d.ts +7 -0
  10. package/dist/es/es2018/types/src/generated/resources/deleteConnectServiceExcellenceAuditTrailExportsByRequestIdentifier.d.ts +12 -0
  11. package/dist/es/es2018/types/src/generated/resources/deleteConnectServiceExcellenceEngagementInteractions.d.ts +8 -0
  12. package/dist/es/es2018/types/src/generated/resources/deleteConnectServiceExcellenceEngagementInteractionsByEngagementInteractionId.d.ts +11 -0
  13. package/dist/es/es2018/types/src/generated/resources/getConnectServiceExcellenceAuditTrailExports.d.ts +12 -0
  14. package/dist/es/es2018/types/src/generated/resources/getConnectServiceExcellenceAuditTrailExportsByRequestIdentifier.d.ts +15 -0
  15. package/dist/es/es2018/types/src/generated/resources/getConnectServiceExcellenceAuditTrailExportsDownloadByRequestIdentifier.d.ts +15 -0
  16. package/dist/es/es2018/types/src/generated/resources/getConnectServiceExcellenceEngagementInteractions.d.ts +12 -0
  17. package/dist/es/es2018/types/src/generated/resources/getConnectServiceExcellenceEngagementInteractionsByEngagementInteractionId.d.ts +15 -0
  18. package/dist/es/es2018/types/src/generated/resources/getConnectServiceExcellenceServiceCatalogItemsByRecordId.d.ts +18 -0
  19. package/dist/es/es2018/types/src/generated/resources/getConnectServiceExcellenceServiceCatalogItemsRecentActions.d.ts +16 -0
  20. package/dist/es/es2018/types/src/generated/resources/postConnectServiceExcellenceAuditTrailExports.d.ts +13 -0
  21. package/dist/es/es2018/types/src/generated/resources/postConnectServiceExcellenceEngagementInteractions.d.ts +12 -0
  22. package/dist/es/es2018/types/src/generated/resources/postConnectServiceExcellenceEngagementInteractionsByEngagementInteractionId.d.ts +15 -0
  23. package/dist/es/es2018/types/src/generated/resources/postConnectServiceExcellenceServiceCatalogItemsActionLaunch.d.ts +15 -0
  24. package/dist/es/es2018/types/src/generated/types/ActionLaunchInputRepresentation.d.ts +38 -0
  25. package/dist/es/es2018/types/src/generated/types/ActionLaunchStatusRepresentation.d.ts +32 -0
  26. package/dist/es/es2018/types/src/generated/types/AuditTrailExportInputRepresentation.d.ts +44 -0
  27. package/dist/es/es2018/types/src/generated/types/AuditTrailExportListOutputRepresentation.d.ts +31 -0
  28. package/dist/es/es2018/types/src/generated/types/AuditTrailExportOutputRepresentation.d.ts +57 -0
  29. package/dist/es/es2018/types/src/generated/types/AuditTrailFileDownloadOutputRepresentation.d.ts +31 -0
  30. package/dist/es/es2018/types/src/generated/types/AuditTrailFileExportInputRepresentation.d.ts +30 -0
  31. package/dist/es/es2018/types/src/generated/types/AuditTrailLogOutputRepresentation.d.ts +50 -0
  32. package/dist/es/es2018/types/src/generated/types/CustomFieldOutputRepresentation.d.ts +32 -0
  33. package/dist/es/es2018/types/src/generated/types/CustomFieldsInputRepresentation.d.ts +32 -0
  34. package/dist/es/es2018/types/src/generated/types/CustomFieldsListInputRepresentation.d.ts +29 -0
  35. package/dist/es/es2018/types/src/generated/types/EngagementAttendeeCreateInputRepresentation.d.ts +62 -0
  36. package/dist/es/es2018/types/src/generated/types/EngagementAttendeeCreateOutputRepresentation.d.ts +32 -0
  37. package/dist/es/es2018/types/src/generated/types/EngagementAttendeeFetchOutputRepresentation.d.ts +32 -0
  38. package/dist/es/es2018/types/src/generated/types/EngagementAttendeeListInputRepresentation.d.ts +29 -0
  39. package/dist/es/es2018/types/src/generated/types/EngagementAttendeeOutputRepresentation.d.ts +63 -0
  40. package/dist/es/es2018/types/src/generated/types/EngagementInteractionCreateInputRepresentation.d.ts +83 -0
  41. package/dist/es/es2018/types/src/generated/types/EngagementInteractionCreateOutputRepresentation.d.ts +32 -0
  42. package/dist/es/es2018/types/src/generated/types/EngagementInteractionFetchOutputRepresentation.d.ts +32 -0
  43. package/dist/es/es2018/types/src/generated/types/EngagementInteractionIdsCreateOutputRepresentation.d.ts +36 -0
  44. package/dist/es/es2018/types/src/generated/types/EngagementInteractionOutputRepresentation.d.ts +92 -0
  45. package/dist/es/es2018/types/src/generated/types/EngagementInteractionUpdateInputRepresentation.d.ts +77 -0
  46. package/dist/es/es2018/types/src/generated/types/EngagementInteractionUpdateOutputRepresentation.d.ts +38 -0
  47. package/dist/es/es2018/types/src/generated/types/EngagementTopicCreateInputRepresentation.d.ts +65 -0
  48. package/dist/es/es2018/types/src/generated/types/EngagementTopicCreateOutputRepresentation.d.ts +32 -0
  49. package/dist/es/es2018/types/src/generated/types/EngagementTopicDetailsOutputRepresentation.d.ts +59 -0
  50. package/dist/es/es2018/types/src/generated/types/EngagementTopicFetchOutputRepresentation.d.ts +32 -0
  51. package/dist/es/es2018/types/src/generated/types/EngagementTopicListInputRepresentation.d.ts +29 -0
  52. package/dist/es/es2018/types/src/generated/types/EngagementTopicOutputRepresentation.d.ts +66 -0
  53. package/dist/es/es2018/types/src/generated/types/EngagementsCreateInputRepresentation.d.ts +29 -0
  54. package/dist/es/es2018/types/src/generated/types/EngagementsFetchOutputRepresentation.d.ts +33 -0
  55. package/dist/es/es2018/types/src/generated/types/EngagementsUpdateInputRepresentation.d.ts +35 -0
  56. package/dist/es/es2018/types/src/generated/types/RecentlyUsedActionsRepresentation.d.ts +33 -0
  57. package/dist/es/es2018/types/src/generated/types/ServiceCatalogActionsCategoryOutputRepresentation.d.ts +35 -0
  58. package/dist/es/es2018/types/src/generated/types/ServiceCatalogFrequentActionsOutputRepresentation.d.ts +33 -0
  59. package/dist/es/es2018/types/src/generated/types/ServiceCatalogItemsFetchOutputRepresentation.d.ts +37 -0
  60. package/dist/es/es2018/types/src/generated/types/ServiceCatalogItemsOutputRepresentation.d.ts +41 -0
  61. package/dist/es/es2018/types/src/generated/types/ServiceExcellenceIdOutputRepresentation.d.ts +29 -0
  62. package/dist/es/es2018/types/src/generated/types/ServiceExcellenceStatusOutputRepresentation.d.ts +32 -0
  63. package/dist/es/es2018/types/src/generated/types/type-utils.d.ts +39 -0
  64. package/package.json +67 -0
  65. package/sfdc/index.d.ts +1 -0
  66. package/sfdc/index.js +1029 -0
  67. package/src/raml/api.raml +1081 -0
  68. package/src/raml/luvio.raml +42 -0
@@ -0,0 +1,1081 @@
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+ #%RAML 1.0
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+ securedBy:
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+ - OAuth2
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+ title: Salesforce Connect API
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+ version: '58.0'
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+ mediaType: application/json
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+ protocols:
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+ - https
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+ baseUri: /services/data/v58.0
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+ securitySchemes:
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+ OAuth2:
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+ type: OAuth 2.0
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+ settings:
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+ authorizationUri: https://example.com/oauth/authorize
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+ accessTokenUri: ''
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+ authorizationGrants:
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+ - implicit
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+ annotationTypes:
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+ oas-readOnly:
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+ type: boolean
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+ allowedTargets: TypeDeclaration
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+ oas-collectionFormat:
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+ type: string
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+ oas-body-name:
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+ type: string
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+ allowedTargets: TypeDeclaration
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+ types:
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+ ActionLaunchInputRepresentation:
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+ description: Input representation for action details.
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+ type: object
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+ properties:
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+ actionDevName:
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+ description: set unique identifier of the launched action
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+ type: string
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+ actionType:
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+ description: set the type of action
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+ type: string
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+ deploymentId:
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+ description: set deployment id of the deployment
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+ type: string
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+ objectKeyPrefix:
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+ description: set the key prefix of object corresponding to the record page
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+ where the action was launched
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+ type: string
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+ ActionLaunchStatusRepresentation:
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+ description: Output representation to display the status of an API request
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+ type: object
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+ properties:
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+ code:
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+ description: get status code
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+ type: integer
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+ message:
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+ description: get status message
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+ type: string
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+ AuditTrailExportInputRepresentation:
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+ description: Input representation to create an audit trail export
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+ type: object
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+ properties:
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+ endDate:
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+ description: Set the end date of the audit export
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+ type: string
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+ endTime:
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+ description: Set the end time of the audit export
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+ type: string
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+ initiatingAttendeeId:
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+ description: Set the initiating attendee id of the audit export
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+ type: string
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+ startDate:
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+ description: Set the start date of the audit export
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+ type: string
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+ startTime:
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+ description: Set the start time of the audit export
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+ type: string
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+ verificationStatus:
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+ description: Set the verification status of the audit export
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+ type: string
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+ AuditTrailExportListOutputRepresentation:
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+ description: Output representation capturing all audit trail export where file
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+ status is available/failed
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+ type: object
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+ properties:
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+ auditTrailExports:
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+ description: audit trail export details
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+ type: array
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+ items:
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+ type: AuditTrailExportOutputRepresentation
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+ AuditTrailExportOutputRepresentation:
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+ description: Output representation capturing the audit trail export
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+ type: object
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+ properties:
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+ completedAt:
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+ description: time at which the audit trail export was completed
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+ type: string
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+ requestIdentifier:
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+ description: request id of the audit trail export
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+ type: string
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+ requestedAt:
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+ description: time at which the audit trail export was placed
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+ type: string
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+ requestedByUserId:
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+ description: id of the user who requested for the audit trail export
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+ type: string
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+ requestedByUserName:
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+ description: name of the user who requested for the audit trail export
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+ type: string
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+ status:
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+ description: status of the audit trail export
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+ type: string
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+ title:
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+ description: title of the audit trail export generated
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+ type: string
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+ AuditTrailFileDownloadOutputRepresentation:
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+ description: Output representation to download the exported audit trail data
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+ type: object
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+ properties:
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+ auditTrailLogs:
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+ description: list of audit trail log records
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+ type: array
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+ items:
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+ type: AuditTrailLogOutputRepresentation
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+ AuditTrailFileExportInputRepresentation:
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+ description: Input representation to create an audit trail export
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+ type: object
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+ properties:
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+ auditTrailExportInput:
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+ description: Set the audit trail export
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+ type: AuditTrailExportInputRepresentation
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+ AuditTrailLogOutputRepresentation:
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+ description: Output representation for a single audit log record
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+ type: object
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+ properties:
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+ communicationChannel:
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+ description: communication channel
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+ type: string
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+ engagementTopic:
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+ description: engagement topic
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+ type: string
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+ initiatingAttendee:
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+ description: initiating attendee
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+ type: string
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+ initiatingAttendeeType:
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+ description: initiating attendee type
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+ type: string
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+ recordName:
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+ description: record name
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+ type: string
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+ verificationStatus:
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+ description: verification status
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+ type: string
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+ verificationTimestamp:
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+ description: verification timestamp
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+ type: string
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+ verificationType:
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+ description: verification type
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+ type: string
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+ CustomFieldOutputRepresentation:
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+ description: Output representation for creating an engagement interaction, topic,
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+ or attendee record with a custom field.
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+ type: object
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+ properties:
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+ key:
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+ description: Fetches the name of a custom field from a Salesforce object.
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+ type: string
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+ value:
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+ description: Fetches the value of a custom field from a Salesforce object.
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+ type: object
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+ CustomFieldsInputRepresentation:
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+ description: Input representation for creating an engagement interaction, topic,
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+ or attendee record with a custom field.
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+ type: object
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+ properties:
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+ key:
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+ description: Sets the name of a custom field in a Salesforce object.
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+ type: string
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+ value:
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+ description: Sets the value of a custom field in a Salesforce object.
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+ type: object
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+ CustomFieldsListInputRepresentation:
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+ description: Wraps a list of custom fields
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+ type: object
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+ properties:
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+ customFields:
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+ description: List of custom fields
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+ type: array
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+ items:
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+ type: object
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+ EngagementAttendeeCreateInputRepresentation:
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+ description: Input representation to create an engagement attendee record
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+ type: object
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+ properties:
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+ customFieldsList:
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+ description: Sets the value of the custom fields list for an EngagementAttendee.
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+ type: array
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+ items:
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+ type: object
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+ endDateTime:
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+ description: Set the EndDateTime field for this EngagementAttendee
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+ type: string
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+ engagementInteractionId:
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+ description: Set the ownerId field for this EngagementAttendee
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+ type: string
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+ externalAttendeeId:
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+ description: Set the ExternalAttendeeId field for this EngagementAttendee
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+ type: string
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+ id:
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+ description: Set the id field for this EngagementAttendee
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+ type: string
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+ internalAttendeeId:
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+ description: Set the InternalAttendeeId field for this EngagementAttendee
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+ type: string
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+ isAuthenticated:
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+ description: Sets the value of the IsAuthenticated field for an EngagementAttendee.
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+ type: boolean
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+ isVerified:
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+ description: Sets the value of the IsVerified field for an EngagementAttendee.
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+ type: boolean
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+ ownerId:
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+ description: Set the ownerId field for this EngagementAttendee
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+ type: string
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+ role:
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+ description: Sets the value of the Role field for an EngagementAttendee. The
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+ possible values are Customer, Representative, and Contact Center Agent.
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+ type: string
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+ startDateTime:
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+ description: Set the StartDateTime field for this EngagementAttendee
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+ type: string
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+ verificationTime:
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+ description: Sets the value of the VerificationTime field for an EngagementAttendee.
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+ type: string
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+ EngagementAttendeeCreateOutputRepresentation:
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+ description: Output representation to create an engagement attendee record along
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+ with the status
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+ type: object
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+ properties:
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+ engagementAttendee:
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+ description: get engagement attendee id
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+ type: ServiceExcellenceIdOutputRepresentation
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+ status:
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+ description: get status
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+ type: ServiceExcellenceStatusOutputRepresentation
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+ EngagementAttendeeFetchOutputRepresentation:
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+ description: Output representation to fetch an engagement attendee record along
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+ with the status
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+ type: object
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+ properties:
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+ engagementAttendee:
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+ description: get engagement attendee
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+ type: EngagementAttendeeOutputRepresentation
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+ status:
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+ description: get status
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+ type: ServiceExcellenceStatusOutputRepresentation
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+ EngagementAttendeeListInputRepresentation:
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+ description: Wraps a list of engagementAttendees
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+ type: object
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+ properties:
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+ engagementAttendees:
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+ description: List of EngagementAttendee Fields
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+ type: array
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+ items:
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+ type: object
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+ EngagementAttendeeOutputRepresentation:
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+ description: Output representation to create an engagement attendee record
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+ type: object
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+ properties:
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+ customFields:
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+ description: get list of custom fields
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+ type: array
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+ items:
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+ type: CustomFieldOutputRepresentation
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+ endDateTime:
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+ description: get end date-time
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+ type: string
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+ engagementInteractionId:
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+ description: get engagement interaction id
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+ type: string
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+ externalAttendeeId:
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+ description: get external attendee id
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+ type: string
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+ id:
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+ description: get attendee id
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+ type: string
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+ internalAttendeeId:
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+ description: get internal attendee id
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+ type: string
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+ isAuthenticated:
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+ description: Fetches the value of the IsAuthenticated field for an EngagementAttendee.
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+ type: boolean
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+ isVerified:
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+ description: Fetches the value of the IsVerified field for an EngagementAttendee.
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+ type: boolean
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+ ownerId:
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+ description: get owner id
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+ type: string
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+ role:
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+ description: Fetches the role of the EngagementAttendee.
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+ type: string
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+ startDateTime:
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+ description: get start date-time
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+ type: string
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+ verificationTime:
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+ description: Fetches the value of the VerificationTime field for an EngagementAttendee.
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+ type: string
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+ EngagementDetailsOutputRepresentation:
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+ description: Output representation to display the engagement details
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+ type: object
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+ properties:
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+ attendeeAuthenticated:
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+ description: check if Attendee Authenticated
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+ type: boolean
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+ attendeeVerificationTime:
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+ description: get attendee verification time
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+ format: int64
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+ type: integer
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+ attendeeVerified:
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+ description: get is attendee verified
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+ type: boolean
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+ communicationChannel:
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+ description: get communication channel
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+ type: string
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+ contextId:
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+ description: get context id
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+ type: string
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+ duration:
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+ description: get engagement interaction duration
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+ type: string
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+ endDateTime:
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+ description: get endDateTime
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+ type: string
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+ engagementAttendees:
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+ description: get list of engagement attendees
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+ type: array
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+ items:
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+ type: EngagementAttendeeOutputRepresentation
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+ engagementTopics:
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+ description: get list of engagement topics
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+ type: array
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+ items:
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+ type: EngagementTopicDetailsOutputRepresentation
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+ externalIdentifierId:
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+ description: get external identifier id
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+ type: string
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+ id:
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+ description: get engagement interaction id
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+ type: string
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+ initiatingAttendeeId:
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+ description: get initiating attendee id
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+ type: string
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+ mappedState:
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+ description: get mapped state
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+ type: string
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+ ownerId:
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+ description: get owner id
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+ type: string
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+ sentiment:
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+ description: get sentiment
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+ type: string
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+ startDateTime:
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+ description: get start date time
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+ type: string
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+ status:
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+ description: get status of engagement interaction
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+ type: string
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+ type:
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+ description: get Type
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+ type: string
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+ EngagementInteractionCreateInputRepresentation:
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+ description: Input representation to create an engagement interaction record
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+ type: object
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+ properties:
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+ attendeeAuthenticated:
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+ description: Set the attendeeAuthenticated field for this EngagementInteraction
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+ type: boolean
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+ attendeeVerificationTime:
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+ description: Set the attendeeVerificationTime field for this EngagementInteraction
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+ type: string
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+ attendeeVerified:
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+ description: Set the attendeeVerified field for this EngagementInteraction
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+ type: boolean
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+ communicationChannel:
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+ description: Set the CommunicationChannel field for this EngagementInteraction
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+ type: string
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+ contextId:
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+ description: Set the ContextId field for this EngagementInteraction
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+ type: string
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+ customFieldsList:
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+ description: Sets the value of the custom fields list for an EngagementInteraction.
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+ type: array
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+ items:
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+ type: object
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+ endDateTime:
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+ description: Set the EndDateTime field for this EngagementInteraction
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+ type: string
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+ engagementAttendees:
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+ description: Set the EngagementAttendees field for this EngagementInteraction
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+ type: array
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+ items:
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+ type: object
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+ engagementTopics:
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+ description: Set the EngagementTopics field for this EngagementInteraction
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+ type: array
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+ items:
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+ type: object
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+ externalIdentifierId:
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+ description: Set the ExternalIdentifierId field for this EngagementInteraction
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+ type: string
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+ id:
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+ description: Set the id field for this EngagementInteraction
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+ type: string
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+ initiatingAttendeeId:
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+ description: Set the InitiatingAttendeeId field for this EngagementInteraction
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+ type: string
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+ mappedState:
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+ description: Set the mappedState field for this EngagementInteraction
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+ type: string
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+ phoneNumber:
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+ description: Sets the value of the PhoneNumber field for an EngagementInteraction.
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+ type: string
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+ reason:
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+ description: Sets the value of the Reason field for an EngagementInteraction.
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+ type: string
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+ sentiment:
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+ description: Set the Sentiment field for this EngagementInteraction
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+ type: string
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+ startDateTime:
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+ description: Set the StartDateTime field for this EngagementInteraction
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+ type: string
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+ status:
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+ description: Set the status field for this EngagementInteraction
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+ type: string
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+ type:
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+ description: Set the type field for this EngagementInteraction
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+ type: string
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+ EngagementInteractionCreateOutputRepresentation:
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+ description: Output representation to create an engagement record along with the
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+ status
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+ type: object
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+ properties:
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+ engagementInteraction:
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+ description: get engagement interaction id
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+ type: EngagementInteractionIdsCreateOutputRepresentation
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+ status:
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+ description: get status
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+ type: ServiceExcellenceStatusOutputRepresentation
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+ EngagementInteractionFetchOutputRepresentation:
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+ description: Output representation to fetch an engagement interaction record along
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+ with the status
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+ type: object
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+ properties:
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+ engagementInteraction:
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+ description: get engagement interaction
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+ type: EngagementInteractionOutputRepresentation
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+ status:
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+ description: get status
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+ type: ServiceExcellenceStatusOutputRepresentation
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+ EngagementInteractionIdsCreateOutputRepresentation:
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+ description: Output representation to create an engagement ID
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+ type: object
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+ properties:
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+ engagementAttendees:
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+ description: get attendee list
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+ type: array
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+ items:
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+ type: ServiceExcellenceIdOutputRepresentation
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+ engagementTopics:
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+ description: get topic list
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+ type: array
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+ items:
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+ type: ServiceExcellenceIdOutputRepresentation
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+ id:
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+ description: get engagement interaction id
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+ type: string
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+ EngagementInteractionOutputRepresentation:
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+ description: Output representation to fetch the engagement interaction record
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+ type: object
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+ properties:
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+ attendeeAuthenticated:
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+ description: check if Attendee Authenticated
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+ type: boolean
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+ attendeeVerificationTime:
480
+ description: get attendee verification time
481
+ type: string
482
+ attendeeVerified:
483
+ description: get is attendee verified
484
+ type: boolean
485
+ communicationChannel:
486
+ description: get communication channel
487
+ type: string
488
+ contextId:
489
+ description: get context id
490
+ type: string
491
+ customFields:
492
+ description: get list of custom fields
493
+ type: array
494
+ items:
495
+ type: CustomFieldOutputRepresentation
496
+ duration:
497
+ description: get engagement interaction duration
498
+ type: string
499
+ endDateTime:
500
+ description: get endDateTime
501
+ type: string
502
+ engagementAttendees:
503
+ description: get list of engagement attendees
504
+ type: array
505
+ items:
506
+ type: EngagementAttendeeOutputRepresentation
507
+ engagementTopics:
508
+ description: get list of engagement topics
509
+ type: array
510
+ items:
511
+ type: EngagementTopicOutputRepresentation
512
+ externalIdentifierId:
513
+ description: get external identifier id
514
+ type: string
515
+ id:
516
+ description: get engagement interaction id
517
+ type: string
518
+ initiatingAttendeeId:
519
+ description: get initiating attendee id
520
+ type: string
521
+ mappedState:
522
+ description: get mapped state
523
+ type: string
524
+ ownerId:
525
+ description: get owner id
526
+ type: string
527
+ phoneNumber:
528
+ description: Fetches the PhoneNumber of the EngagementInteraction.
529
+ type: string
530
+ reason:
531
+ description: Fetches the reason of the EngagementInteraction.
532
+ type: string
533
+ sentiment:
534
+ description: get sentiment
535
+ type: string
536
+ startDateTime:
537
+ description: get start date time
538
+ type: string
539
+ status:
540
+ description: get status of engagement interaction
541
+ type: string
542
+ type:
543
+ description: get Type
544
+ type: string
545
+ EngagementInteractionUpdateInputRepresentation:
546
+ description: Input representation to update an engagement interaction record
547
+ type: object
548
+ properties:
549
+ attendeeAuthenticated:
550
+ description: Set the attendeeAuthenticated field for this EngagementInteraction
551
+ type: boolean
552
+ attendeeVerificationTime:
553
+ description: Set the attendeeVerificationTime field for this EngagementInteraction
554
+ type: string
555
+ attendeeVerified:
556
+ description: Set the attendeeVerified field for this EngagementInteraction
557
+ type: boolean
558
+ communicationChannel:
559
+ description: Set the CommunicationChannel field for this EngagementInteraction
560
+ type: string
561
+ contextId:
562
+ description: Set the ContextId field for this EngagementInteraction
563
+ type: string
564
+ duration:
565
+ description: Set the duration field for this EngagementInteraction
566
+ type: string
567
+ endDateTime:
568
+ description: Set the EndDateTime field for this EngagementInteraction
569
+ type: string
570
+ externalIdentifierId:
571
+ description: Set the ExternalIdentifierId field for this EngagementInteraction
572
+ type: string
573
+ id:
574
+ description: Set the id field for this EngagementInteraction
575
+ type: string
576
+ initiatingAttendeeId:
577
+ description: Set the InitiatingAttendeeId field for this EngagementInteraction
578
+ type: string
579
+ mappedState:
580
+ description: Set the mappedState field for this EngagementInteraction
581
+ type: string
582
+ phoneNumber:
583
+ description: Updates the value of the PhoneNumber field for an EngagementInteraction.
584
+ type: string
585
+ reason:
586
+ description: Updates the value of the Reason field for an EngagementInteraction.
587
+ type: string
588
+ sentiment:
589
+ description: Set the Sentiment field for this EngagementInteraction
590
+ type: string
591
+ startDateTime:
592
+ description: Set the StartDateTime field for this EngagementInteraction
593
+ type: string
594
+ status:
595
+ description: Set the status field for this EngagementInteraction
596
+ type: string
597
+ type:
598
+ description: Set the type field for this EngagementInteraction
599
+ type: string
600
+ EngagementInteractionUpdateOutputRepresentation:
601
+ description: Output representation to update an engagement record along with the
602
+ status
603
+ type: object
604
+ properties:
605
+ engagementAttendees:
606
+ description: get attendee list
607
+ type: array
608
+ items:
609
+ type: ServiceExcellenceIdOutputRepresentation
610
+ engagementInteraction:
611
+ description: get engagement interaction id
612
+ type: ServiceExcellenceIdOutputRepresentation
613
+ engagementTopics:
614
+ description: get topic list
615
+ type: array
616
+ items:
617
+ type: ServiceExcellenceIdOutputRepresentation
618
+ status:
619
+ description: get status
620
+ type: ServiceExcellenceStatusOutputRepresentation
621
+ EngagementTopicCreateInputRepresentation:
622
+ description: Input representation to create an engagement topic record
623
+ type: object
624
+ properties:
625
+ customFieldsList:
626
+ description: Sets the value of the custom fields list for an EngagementTopic.
627
+ type: array
628
+ items:
629
+ type: object
630
+ engagementInteractionId:
631
+ description: Set the engagementInteractionId field for this EngagementTopic
632
+ type: string
633
+ id:
634
+ description: Set the id field for this EngagementTopic
635
+ type: string
636
+ interactionSummary:
637
+ description: Sets the value of the InteractionSummary field for an EngagementTopic.
638
+ type: string
639
+ name:
640
+ description: Set the name field for this EngagementTopic
641
+ type: string
642
+ ownerId:
643
+ description: Set the ownerId field for this EngagementTopic
644
+ type: string
645
+ parentTopicId:
646
+ description: Set the name field for this EngagementTopic
647
+ type: string
648
+ processFailureReason:
649
+ description: Set the name field for this EngagementTopic
650
+ type: string
651
+ processName:
652
+ description: Set the processName field for this EngagementTopic
653
+ type: string
654
+ processStatus:
655
+ description: Set the ProcessStatus field for this EngagementTopic
656
+ type: string
657
+ processType:
658
+ description: Set the processType field for this EngagementTopic
659
+ type: string
660
+ relatedPersonId:
661
+ description: Set the RelatedPersonId field for this EngagementTopic
662
+ type: string
663
+ topicId:
664
+ description: Set the TopicId field for this EngagementTopic
665
+ type: string
666
+ EngagementTopicCreateOutputRepresentation:
667
+ description: Output representation to create an engagement topic record along
668
+ with the status
669
+ type: object
670
+ properties:
671
+ engagementTopic:
672
+ description: get engagement topic id
673
+ type: ServiceExcellenceIdOutputRepresentation
674
+ status:
675
+ description: get status
676
+ type: ServiceExcellenceStatusOutputRepresentation
677
+ EngagementTopicDetailsOutputRepresentation:
678
+ description: Output representation to create an engagement topic record
679
+ type: object
680
+ properties:
681
+ id:
682
+ description: get engagement topic id
683
+ type: string
684
+ interactionSummary:
685
+ description: Fetches the interaction summary of the EngagementTopic.
686
+ type: string
687
+ name:
688
+ description: get name
689
+ type: string
690
+ ownerId:
691
+ description: get owner id reason
692
+ type: string
693
+ parentTopicId:
694
+ description: get parent topic id
695
+ type: string
696
+ processFailureReason:
697
+ description: get process failure reason
698
+ type: string
699
+ processName:
700
+ description: get process name
701
+ type: string
702
+ processStatus:
703
+ description: get process status
704
+ type: string
705
+ processType:
706
+ description: get process type
707
+ type: string
708
+ relatedPersonId:
709
+ description: get related person id
710
+ type: string
711
+ topicId:
712
+ description: get topic id
713
+ type: string
714
+ EngagementTopicFetchOutputRepresentation:
715
+ description: Output representation to fetch an engagement topic record along with
716
+ the status
717
+ type: object
718
+ properties:
719
+ engagementTopic:
720
+ description: get engagement topic
721
+ type: EngagementTopicOutputRepresentation
722
+ status:
723
+ description: get status
724
+ type: ServiceExcellenceStatusOutputRepresentation
725
+ EngagementTopicListInputRepresentation:
726
+ description: Wraps a list of engagementTopics
727
+ type: object
728
+ properties:
729
+ engagementTopics:
730
+ description: List of EngagementTopic Fields
731
+ type: array
732
+ items:
733
+ type: object
734
+ EngagementTopicOutputRepresentation:
735
+ description: Output representation to create an engagement topic record
736
+ type: object
737
+ properties:
738
+ customFields:
739
+ description: get list of custom fields
740
+ type: array
741
+ items:
742
+ type: CustomFieldOutputRepresentation
743
+ engagementInteractionId:
744
+ description: get engagement interaction id
745
+ type: string
746
+ id:
747
+ description: get engagement topic id
748
+ type: string
749
+ interactionSummary:
750
+ description: Fetches the interaction summary of the EngagementTopic.
751
+ type: string
752
+ name:
753
+ description: get name
754
+ type: string
755
+ ownerId:
756
+ description: get owner id
757
+ type: string
758
+ parentTopicId:
759
+ description: get parent topic id
760
+ type: string
761
+ processFailureReason:
762
+ description: get process failure reason
763
+ type: string
764
+ processName:
765
+ description: get process name
766
+ type: string
767
+ processStatus:
768
+ description: get process status
769
+ type: string
770
+ processType:
771
+ description: get process type
772
+ type: string
773
+ relatedPersonId:
774
+ description: get related person id
775
+ type: string
776
+ topicId:
777
+ description: get topic id
778
+ type: string
779
+ EngagementsCreateInputRepresentation:
780
+ description: Input representation to create an engagement record
781
+ type: object
782
+ properties:
783
+ engagementInteraction:
784
+ description: Set the EngagementInteraction field for this container
785
+ type: object
786
+ EngagementsFetchOutputRepresentation:
787
+ description: Output representation to fetch an engagement record along with the
788
+ status
789
+ type: object
790
+ properties:
791
+ engagementInteraction:
792
+ description: get complete engagement interaction
793
+ type: EngagementInteractionOutputRepresentation
794
+ status:
795
+ description: get status
796
+ type: ServiceExcellenceStatusOutputRepresentation
797
+ EngagementsUpdateInputRepresentation:
798
+ description: Input representation to update an engagement record
799
+ type: object
800
+ properties:
801
+ engagementAttendees:
802
+ description: Set the list of EngagementAttendees field for this container
803
+ type: array
804
+ items:
805
+ type: object
806
+ engagementInteraction:
807
+ description: Set the EngagementInteraction field for this container
808
+ type: object
809
+ engagementTopics:
810
+ description: Set the list of EngagementTopics field for this container
811
+ type: array
812
+ items:
813
+ type: object
814
+ RecentlyUsedActionsRepresentation:
815
+ description: Output representation of most recently used actions.
816
+ type: object
817
+ properties:
818
+ recentActions:
819
+ description: get the recent used actions for given {userId, deploymentId,
820
+ object}
821
+ type: array
822
+ items:
823
+ type: ServiceCatalogItemsOutputRepresentation
824
+ status:
825
+ description: get status
826
+ type: ServiceExcellenceStatusOutputRepresentation
827
+ ServiceCatalogActionsCategoryOutputRepresentation:
828
+ description: Output representation of Static Actions
829
+ type: object
830
+ properties:
831
+ actionId:
832
+ description: get developer Name
833
+ type: string | nil
834
+ businessName:
835
+ description: get the type of action
836
+ type: string | nil
837
+ order:
838
+ description: get priority/order
839
+ type: integer | nil
840
+ ServiceCatalogFrequentActionsOutputRepresentation:
841
+ description: Output representation of each frequent action items
842
+ type: object
843
+ properties:
844
+ dynamicActions:
845
+ description: get dynamic action
846
+ type: array
847
+ items:
848
+ type: ServiceCatalogActionsCategoryOutputRepresentation
849
+ staticActions:
850
+ description: get static action
851
+ type: array
852
+ items:
853
+ type: ServiceCatalogActionsCategoryOutputRepresentation
854
+ ServiceCatalogItemsFetchOutputRepresentation:
855
+ description: Output representation to fetch all action items against a record
856
+ Id
857
+ type: object
858
+ properties:
859
+ actions:
860
+ description: get all action items
861
+ type: array
862
+ items:
863
+ type: ServiceCatalogItemsOutputRepresentation
864
+ frequentActions:
865
+ description: get frequent actions
866
+ type: ServiceCatalogFrequentActionsOutputRepresentation | nil
867
+ status:
868
+ description: get status
869
+ type: ServiceExcellenceStatusOutputRepresentation
870
+ ServiceCatalogItemsOutputRepresentation:
871
+ description: Output representation of each service catalog Item
872
+ type: object
873
+ properties:
874
+ actionDefinition:
875
+ description: It contains action item specific definitions.
876
+ type: object
877
+ actionDescription:
878
+ description: get action Description
879
+ type: string
880
+ actionId:
881
+ description: get unique Action ID
882
+ type: string
883
+ actionLabel:
884
+ description: get action Label
885
+ type: string
886
+ actionType:
887
+ description: get action Type
888
+ type: string
889
+ ServiceExcellenceIdOutputRepresentation:
890
+ description: Output representation of entity Id output
891
+ type: object
892
+ properties:
893
+ id:
894
+ description: get id
895
+ type: string
896
+ ServiceExcellenceStatusOutputRepresentation:
897
+ description: Output representation to display the status of an API request
898
+ type: object
899
+ properties:
900
+ code:
901
+ description: get status code
902
+ type: integer
903
+ message:
904
+ description: get status message
905
+ type: string
906
+ /connect/service-excellence:
907
+ /audit-trail-exports:
908
+ get:
909
+ displayName: getAuditTrailFileExport
910
+ description: method to fetch all audit trail export which have filestatus as
911
+ available/failed.
912
+ responses:
913
+ '200':
914
+ description: Success
915
+ body:
916
+ application/json:
917
+ type: AuditTrailExportListOutputRepresentation
918
+ post:
919
+ displayName: postAuditTrailFileExport
920
+ description: method to fetch all audit trail exports with filestatus as available/failed
921
+ responses:
922
+ '200':
923
+ description: Success
924
+ body:
925
+ application/json:
926
+ type: AuditTrailExportOutputRepresentation
927
+ body:
928
+ application/json:
929
+ type: AuditTrailFileExportInputRepresentation
930
+ #required: false
931
+ (oas-body-name): auditTrailExportInput
932
+ /audit-trail-exports/{requestIdentifier}:
933
+ delete:
934
+ displayName: deleteAuditTrailExportDelete
935
+ description: method to delete the file associated with the audit trail export
936
+ responses:
937
+ '200':
938
+ description: Success
939
+ get:
940
+ displayName: getAuditTrailExportDelete
941
+ description: method to fetch audit trail export for a given requestIdentifier.
942
+ responses:
943
+ '200':
944
+ description: Success
945
+ body:
946
+ application/json:
947
+ type: AuditTrailExportOutputRepresentation
948
+ uriParameters:
949
+ requestIdentifier:
950
+ type: string
951
+ required: true
952
+ /audit-trail-exports/{requestIdentifier}/download:
953
+ get:
954
+ displayName: getAuditTrailFileExportDownload
955
+ description: method to fetch audit trail logs for a given request.
956
+ responses:
957
+ '200':
958
+ description: Success
959
+ body:
960
+ application/json:
961
+ type: AuditTrailFileDownloadOutputRepresentation
962
+ uriParameters:
963
+ requestIdentifier:
964
+ type: string
965
+ required: true
966
+ /engagement-interactions:
967
+ delete:
968
+ displayName: deleteEngagementInteraction
969
+ description: method to delete engagements
970
+ responses:
971
+ '200':
972
+ description: Success
973
+ get:
974
+ displayName: getEngagementInteraction
975
+ description: method to fetch engagements
976
+ responses:
977
+ '200':
978
+ description: Success
979
+ body:
980
+ application/json:
981
+ type: EngagementInteractionFetchOutputRepresentation
982
+ post:
983
+ displayName: postEngagementInteraction
984
+ description: method to create engagements
985
+ responses:
986
+ '200':
987
+ description: Success
988
+ body:
989
+ application/json:
990
+ type: EngagementInteractionCreateOutputRepresentation
991
+ body:
992
+ application/json:
993
+ type: EngagementsCreateInputRepresentation
994
+ #required: false
995
+ (oas-body-name): engagementContainerInput
996
+ /engagement-interactions/{engagementInteractionId}:
997
+ delete:
998
+ displayName: deleteEngagementInteraction
999
+ description: method to delete engagements
1000
+ responses:
1001
+ '200':
1002
+ description: Success
1003
+ get:
1004
+ displayName: getEngagementInteraction
1005
+ description: method to fetch engagements
1006
+ responses:
1007
+ '200':
1008
+ description: Success
1009
+ body:
1010
+ application/json:
1011
+ type: EngagementInteractionFetchOutputRepresentation
1012
+ post:
1013
+ displayName: postEngagementInteraction
1014
+ description: method to create engagements
1015
+ responses:
1016
+ '200':
1017
+ description: Success
1018
+ body:
1019
+ application/json:
1020
+ type: EngagementInteractionCreateOutputRepresentation
1021
+ body:
1022
+ application/json:
1023
+ type: EngagementsCreateInputRepresentation
1024
+ #required: false
1025
+ (oas-body-name): engagementContainerInput
1026
+ uriParameters:
1027
+ engagementInteractionId:
1028
+ type: string
1029
+ required: true
1030
+ /service-catalog-items:
1031
+ /action-launch:
1032
+ post:
1033
+ displayName: postActionLaunch
1034
+ description: The method to post the details of an action launch event.
1035
+ responses:
1036
+ '200':
1037
+ description: Success
1038
+ body:
1039
+ application/json:
1040
+ type: ActionLaunchStatusRepresentation
1041
+ body:
1042
+ application/json:
1043
+ type: ActionLaunchInputRepresentation
1044
+ #required: false
1045
+ (oas-body-name): actionLaunchDetails
1046
+ /recent-actions:
1047
+ get:
1048
+ displayName: getRecentActions
1049
+ description: The method to fetch a user’s recently used actions that correspond
1050
+ to a record and deployment.
1051
+ responses:
1052
+ '200':
1053
+ description: Success
1054
+ body:
1055
+ application/json:
1056
+ type: RecentlyUsedActionsRepresentation
1057
+ queryParameters:
1058
+ deploymentId:
1059
+ type: string
1060
+ required: false
1061
+ objectKeyPrefix:
1062
+ type: string
1063
+ required: false
1064
+ /{recordId}:
1065
+ get:
1066
+ displayName: getServiceCatalog
1067
+ description: method to fetch action items
1068
+ responses:
1069
+ '200':
1070
+ description: Success
1071
+ body:
1072
+ application/json:
1073
+ type: ServiceCatalogItemsFetchOutputRepresentation
1074
+ queryParameters:
1075
+ deploymentName:
1076
+ type: string
1077
+ required: false
1078
+ uriParameters:
1079
+ recordId:
1080
+ type: string
1081
+ required: true