@salesforce/b2c-dx-mcp 2.1.2 → 3.0.0

package/content/guidance/b2c/b2c-hooks/references/SYSTEM-HOOKS.md

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+# System Hooks Reference
+
+System hooks provide extension points for core B2C Commerce functionality like order calculation, payment processing, and order management.
+
+## Calculate Hooks
+
+Calculate hooks control basket and order calculation logic.
+
+### Extension Points
+
+| Extension Point | Function | Purpose |
+|-----------------|----------|---------|
+| `dw.order.calculate` | `calculate(lineItemCtnr)` | Full calculation |
+| `dw.order.calculateShipping` | `calculateShipping(lineItemCtnr)` | Shipping only |
+| `dw.order.calculateTax` | `calculateTax(lineItemCtnr)` | Tax only |
+
+### Registration
+
+```json
+{
+  "hooks": [
+    {"name": "dw.order.calculate", "script": "./calculate.js"},
+    {"name": "dw.order.calculateShipping", "script": "./calculate.js"},
+    {"name": "dw.order.calculateTax", "script": "./calculate.js"}
+  ]
+}
+```
+
+### SFRA Implementation
+
+SFRA registers all three extension points to
+`app_storefront_base/cartridge/scripts/hooks/cart/calculate.js`. Do not call `TaxMgr.applyTax()` from
+inside `calculateTax` — `applyTax` belongs in `dw.order.calculate` and dispatches to
+`dw.order.calculateTax` itself.
+
+```javascript
+// calculate.js
+var Status = require('dw/system/Status');
+var ShippingMgr = require('dw/order/ShippingMgr');
+var TaxMgr = require('dw/order/TaxMgr');
+var collections = require('*/cartridge/scripts/util/collections');
+
+exports.calculateShipping = function(basket) {
+    ShippingMgr.applyShippingCost(basket);
+    return new Status(Status.OK);
+};
+
+exports.calculateTax = function(basket) {
+    var basketCalculationHelpers = require('*/cartridge/scripts/helpers/basketCalculationHelpers');
+    var taxes = basketCalculationHelpers.calculateTaxes(basket);
+    var taxesMap = {};
+
+    taxes.taxes.forEach(function (item) {
+        taxesMap[item.uuid] = { value: item.value, amount: item.amount };
+    });
+
+    var lineItems = basket.getAllLineItems();
+
+    collections.forEach(lineItems, function (lineItem) {
+        var tax = taxesMap[lineItem.UUID];
+
+        if (tax) {
+            if (tax.amount) {
+                lineItem.updateTaxAmount(tax.value);
+            } else {
+                lineItem.updateTax(tax.value);
+            }
+        } else if (lineItem.taxClassID === TaxMgr.customRateTaxClassID) {
+            lineItem.updateTax(lineItem.taxRate);
+        } else {
+            lineItem.updateTax(null);
+        }
+    });
+
+    // Order-level price adjustments, including order-level shipping price adjustments
+    if (!basket.getPriceAdjustments().empty || !basket.getShippingPriceAdjustments().empty) {
+        if (collections.first(basket.getPriceAdjustments(), function (priceAdjustment) {
+            return taxesMap[priceAdjustment.UUID] === null;
+        }) || collections.first(basket.getShippingPriceAdjustments(), function (shippingPriceAdjustment) {
+            return taxesMap[shippingPriceAdjustment.UUID] === null;
+        })) {
+            basket.updateOrderLevelPriceAdjustmentTax();
+        }
+    }
+
+    if (taxes.custom) {
+        Object.keys(taxes.custom).forEach(function (key) {
+            basket.custom[key] = taxes.custom[key];
+        });
+    }
+
+    return new Status(Status.OK);
+};
+```
+
+### SCAPI Consideration
+
+**Important**: Do not use transactions in calculate hooks when supporting SCAPI:
+
+```javascript
+exports.calculate = function(lineItemCtnr) {
+    // DON'T do this - breaks SCAPI
+    // Transaction.wrap(function() { ... });
+
+    // DO this instead - SCAPI manages transactions
+    calculatePrices(lineItemCtnr);
+    return new Status(Status.OK);
+};
+```
+
+Check if running under SCAPI:
+
+```javascript
+exports.calculate = function(lineItemCtnr) {
+    if (request.isSCAPI()) {
+        // SCAPI path - no transactions
+    } else {
+        // Controller path - may use transactions
+    }
+};
+```
+
+## Payment Hooks
+
+Payment hooks handle authorization, capture, and refund operations.
+
+### Extension Points
+
+| Extension Point | Function | When Called |
+|-----------------|----------|-------------|
+| `dw.order.payment.authorize` | `authorize(order, instrument)` | Initial authorization |
+| `dw.order.payment.authorizeCreditCard` | `authorizeCreditCard(order, instrument, cvn)` | Credit card auth |
+| `dw.order.payment.validateAuthorization` | `validateAuthorization(order)` | Check auth validity |
+| `dw.order.payment.reauthorize` | `reauthorize(order)` | Re-authorize if expired |
+| `dw.order.payment.capture` | `capture(invoice)` | Capture payment |
+| `dw.order.payment.refund` | `refund(invoice)` | Refund payment |
+| `dw.order.payment.releaseAuthorization` | `releaseAuthorization(order)` | Release auth hold |
+
+### Authorization Flow
+
+The Shopper Orders payment-instrument `POST`/`PATCH` invokes these hooks inside platform request
+processing. Do not add a nested `Transaction.wrap` around order-PI mutations in that path.
+
+The `paymentDetails` argument depends on the request:
+
+- With a customer payment-instrument ID, Commerce copies the matching customer PI for authorization;
+  request amount and CVN are still propagated.
+- Otherwise Commerce populates the authorization details from request payment-card, bank-account, or
+  other payment data.
+
+Do not assume `paymentDetails` is the same object instance as the persistent PI already on `order`.
+Resolve the persistent PI when the integration stored provider state there.
+
+```javascript
+// payment.js
+var Status = require('dw/system/Status');
+var Transaction = require('dw/system/Transaction');
+
+exports.authorize = function(order, paymentDetails) {
+    var paymentInstrument = resolvePersistentPaymentInstrument(order, paymentDetails);
+    var paymentMethod = paymentInstrument.paymentMethod;
+
+    // Call payment processor
+    var result = callPaymentProcessor(order, paymentInstrument);
+
+    if (result.success) {
+        // SCAPI order-PI authorization already runs in a platform transaction.
+        paymentInstrument.paymentTransaction.setTransactionID(result.transactionId);
+        paymentInstrument.paymentTransaction.custom.authCode = result.authCode;
+        paymentInstrument.paymentTransaction.custom.authTimestamp = new Date();
+        return new Status(Status.OK);
+    }
+
+    return new Status(Status.ERROR, 'AUTHORIZATION_FAILED', result.errorMessage);
+};
+
+exports.validateAuthorization = function(order) {
+    var validPayments = 0;
+    var instruments = order.paymentInstruments.iterator();
+
+    while (instruments.hasNext()) {
+        var pi = instruments.next();
+        var authTimestamp = pi.paymentTransaction.custom.authTimestamp;
+
+        // Check if auth is still valid (e.g., within 7 days)
+        if (authTimestamp) {
+            var authAge = Date.now() - authTimestamp.getTime();
+            var sevenDays = 7 * 24 * 60 * 60 * 1000;
+
+            if (authAge < sevenDays) {
+                validPayments++;
+            }
+        }
+    }
+
+    return validPayments > 0 ? new Status(Status.OK) : new Status(Status.ERROR);
+};
+
+exports.reauthorize = function(order) {
+    var instruments = order.paymentInstruments.iterator();
+
+    while (instruments.hasNext()) {
+        var pi = instruments.next();
+        var result = callPaymentProcessor(order, pi);
+
+        if (!result.success) {
+            return new Status(Status.ERROR, 'REAUTH_FAILED');
+        }
+
+        Transaction.wrap(function() {
+            pi.paymentTransaction.custom.authTimestamp = new Date();
+        });
+    }
+
+    return new Status(Status.OK);
+};
+```
+
+### Capture Flow
+
+```javascript
+exports.capture = function(invoice) {
+    var order = invoice.order;
+    var amount = invoice.grandTotal.grossPrice;
+
+    // Find payment instrument for this invoice
+    var paymentInstrument = findPaymentInstrument(order, invoice);
+    if (!paymentInstrument) {
+        return new Status(Status.ERROR, 'NO_PAYMENT_INSTRUMENT');
+    }
+
+    // Call payment processor to capture
+    var result = capturePayment(paymentInstrument, amount);
+
+    if (result.success) {
+        Transaction.wrap(function() {
+            invoice.addCaptureTransaction(paymentInstrument, amount);
+        });
+        return new Status(Status.OK);
+    }
+
+    return new Status(Status.ERROR, 'CAPTURE_FAILED', result.errorMessage);
+};
+```
+
+### Refund Flow
+
+```javascript
+exports.refund = function(invoice) {
+    var order = invoice.order;
+    var amount = invoice.grandTotal.grossPrice;
+
+    var paymentInstrument = findPaymentInstrument(order, invoice);
+    if (!paymentInstrument) {
+        return new Status(Status.ERROR, 'NO_PAYMENT_INSTRUMENT');
+    }
+
+    var result = refundPayment(paymentInstrument, amount);
+
+    if (result.success) {
+        Transaction.wrap(function() {
+            invoice.addRefundTransaction(paymentInstrument, amount);
+        });
+        return new Status(Status.OK);
+    }
+
+    return new Status(Status.ERROR, 'REFUND_FAILED', result.errorMessage);
+};
+```
+
+## Order Hooks
+
+### Order Number Generation
+
+```javascript
+// orders.js
+var OrderMgr = require('dw/order/OrderMgr');
+var Site = require('dw/system/Site');
+
+exports.createOrderNo = function() {
+    // Get sequential number
+    var seqNo = OrderMgr.createOrderSequenceNo();
+
+    // Add site prefix
+    var siteId = Site.current.ID;
+
+    // Format: SITE-YYYYMMDD-00001
+    var date = new Date();
+    var dateStr = date.getFullYear().toString() +
+        ('0' + (date.getMonth() + 1)).slice(-2) +
+        ('0' + date.getDate()).slice(-2);
+
+    return siteId + '-' + dateStr + '-' + seqNo;
+};
+```
+
+Registration:
+
+```json
+{
+  "hooks": [
+    {"name": "dw.order.createOrderNo", "script": "./orders.js"}
+  ]
+}
+```
+
+**Note**: Maximum order number length is 50 characters.
+
+## Checkout Hooks
+
+| Extension Point                    | Function                                    | Purpose                                |
+| ---------------------------------- | ------------------------------------------- | -------------------------------------- |
+| `dw.order.populateCustomerDetails` | `populateCustomerDetails(basket, customer)` | Populate customer data onto the basket |
+
+> **Note**: `dw.order.hooks` is the _package_ holding the hook interfaces — it is never part of the
+> extension point name. There is no `dw.order.hooks.validateOrder` system hook; order validation for
+> OCAPI/SCAPI order requests is `dw.ocapi.shop.order.validateOrder`, documented in
+> [OCAPI/SCAPI Hooks](./OCAPI-SCAPI-HOOKS.md).
+
+## Return Hooks
+
+> **Inactive by default.** Return and shipping order hooks are order post-processing APIs and
+> **throw an exception if accessed**. Activation requires approval from Product Management.
+
+| Extension Point                      | Function                                                   | Purpose                      |
+| ------------------------------------ | ---------------------------------------------------------- | ---------------------------- |
+| `dw.order.return.createReturn`       | `createReturn(returnWO: ReturnWO)`                         | Create the return record     |
+| `dw.order.return.addReturnItem`      | `addReturnItem(retrn: Return, returnItemWO: ReturnItemWO)` | Add an item to a return      |
+| `dw.order.return.changeStatus`       | `changeStatus(retrn: Return, returnWO: ReturnWO)`          | Handle return status changes |
+| `dw.order.return.afterStatusChange`  | `afterStatusChange(retrn: Return)`                         | React after a status change  |
+| `dw.order.return.notifyStatusChange` | `notifyStatusChange(retrn: Return)`                        | Notify on status change      |
+
+## Shipping Order Hooks
+
+> **Inactive by default.** Same order post-processing restriction as [Return Hooks](#return-hooks).
+
+| Extension Point                                      | Function                                                                       | Purpose                              |
+| ---------------------------------------------------- | ------------------------------------------------------------------------------ | ------------------------------------ |
+| `dw.order.shippingorder.prepareCreateShippingOrders` | `prepareCreateShippingOrders(order: Order)`                                    | Prepare shipping order creation      |
+| `dw.order.shippingorder.createShippingOrders`        | `createShippingOrders(order: Order)`                                           | Create shipping orders for an order  |
+| `dw.order.shippingorder.resolveShippingOrder`        | `resolveShippingOrder(shippingOrderWO: ShippingOrderWO)`                       | Resolve the target shipping order    |
+| `dw.order.shippingorder.changeStatus`                | `changeStatus(shippingOrder: ShippingOrder, shippingOrderWO: ShippingOrderWO)` | Handle shipping order status changes |
+| `dw.order.shippingorder.afterStatusChange`           | `afterStatusChange(shippingOrder: ShippingOrder)`                              | React after a status change          |
+| `dw.order.shippingorder.notifyStatusChange`          | `notifyStatusChange(shippingOrder: ShippingOrder)`                             | Notify on status change              |
+| `dw.order.shippingorder.updateShippingOrderItem`     | `updateShippingOrderItem(shippingOrder: ShippingOrder, itemWO: ShippingOrderItemWO)` | Update a shipping order item    |
+| `dw.order.shippingorder.setShippingOrderShipped`     | `setShippingOrderShipped(shippingOrderWO: ShippingOrderWO)`                    | Mark a shipping order shipped        |
+| `dw.order.shippingorder.setShippingOrderCancelled`   | `setShippingOrderCancelled(shippingOrderWO: ShippingOrderWO)`                  | Mark a shipping order cancelled      |
+| `dw.order.shippingorder.setShippingOrderWarehouse`   | `setShippingOrderWarehouse(shippingOrderWO: ShippingOrderWO)`                  | Set the warehouse                    |
+
+## Basket Merge Hooks
+
+| Extension Point        | Function                             | Purpose                   |
+| ---------------------- | ------------------------------------ | ------------------------- |
+| `dw.order.mergeBasket` | `mergeBasket(source, currentBasket)` | Custom basket merge logic |
+
+## Request Hooks
+
+| Extension Point | Function | Purpose |
+|-----------------|----------|---------|
+| `dw.system.request.onRequest` | `onRequest()` | Called at request start |
+| `dw.system.request.onSession` | `onSession()` | Called when session starts |
+
+## Custom Extension Points
+
+Create your own extension points for application-specific logic:
+
+```javascript
+// In your controller/script
+var HookMgr = require('dw/system/HookMgr');
+
+function processLoyalty(customer, order) {
+    if (HookMgr.hasHook('app.loyalty.processOrder')) {
+        return HookMgr.callHook('app.loyalty.processOrder', 'processOrder', customer, order);
+    }
+    return null;
+}
+```
+
+Register implementation:
+
+```json
+{
+  "hooks": [
+    {"name": "app.loyalty.processOrder", "script": "./loyalty.js"}
+  ]
+}
+```
+
+```javascript
+// loyalty.js
+var Status = require('dw/system/Status');
+
+exports.processOrder = function(customer, order) {
+    var points = calculateLoyaltyPoints(order);
+    awardPoints(customer, points);
+    return new Status(Status.OK);
+};
+```
+
+Custom hooks execute all registered implementations regardless of return values.
+
+## Hook Execution Order
+
+When multiple cartridges register the same hook:
+1. Hooks execute in cartridge path order
+2. First hook to return a value stops execution (for system hooks)
+3. Custom hooks execute all implementations
+
+## Best Practices
+
+### Calculate Hooks
+
+- Keep calculations fast - runs frequently
+- Avoid external service calls during calculation
+- Use caching for expensive lookups
+- Don't use transactions under SCAPI
+
+### Payment Hooks
+
+- Always handle partial failures
+- Log provider transaction IDs and order numbers for debugging, but no payment tokens or PII
+- Implement idempotency where possible
+- Store auth timestamps for validation
+- Return `Status.OK` only for successful authorization and `Status.ERROR` for failure
+- Let order-PI `afterPATCH` return `undefined` on success so default coverage-based placement runs
+
+### General
+
+- Return appropriate Status objects
+- Handle exceptions gracefully
+- Use `Transaction.wrap()` only when the caller does not already provide a transaction; do not nest it
+  in SCAPI calculate, order `afterPOST`, or order-PI authorization hooks
+- Log errors with context for debugging