@salesforce/afv-skills 1.46.0 → 1.48.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/package.json +1 -1
- package/skills/agentforce-observe/SKILL.md +32 -4
- package/skills/agentforce-observe/references/ahm-alerts.md +719 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/SKILL.md +275 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/assets/set-comment-value/README.md +32 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/assets/set-comment-value/SetCommentValue.cls +75 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/assets/set-comment-value/SetCommentValue.cls-meta.xml +5 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/assets/set-comment-value/interview-answers.json +13 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/assets/set-comment-value/payloads/copy.json +10 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/assets/set-comment-value/payloads/create.json +20 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/assets/set-comment-value/payloads/update.json +16 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/references/conventions-and-payload-rules.md +273 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/references/generate-and-wire.md +236 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/references/reference-example-set-comment-value.md +132 -0
- package/skills/consumer-goods-promotion-bo-api-deploy/references/smoke-and-verify.md +211 -0
- package/skills/dx-devops-project-manage/SKILL.md +197 -0
- package/skills/dx-devops-project-manage/examples/common-workflows.md +197 -0
- package/skills/dx-devops-project-manage/references/cli-commands.md +295 -0
- package/skills/dx-devops-project-manage/scripts/create-project.sh +48 -0
- package/skills/dx-devops-project-manage/scripts/list-projects.sh +51 -0
- package/skills/dx-devops-project-manage/scripts/update-project.sh +96 -0
- package/skills/education-cloud-academic-calendar-generate/SKILL.md +225 -0
- package/skills/education-cloud-academic-calendar-generate/examples/quarter-calendar.json +47 -0
- package/skills/education-cloud-academic-calendar-generate/examples/sample-output.md +57 -0
- package/skills/education-cloud-academic-calendar-generate/examples/semester-calendar.json +54 -0
- package/skills/education-cloud-academic-calendar-generate/references/calendar-systems.md +127 -0
- package/skills/education-cloud-academic-calendar-generate/references/date-validation.md +222 -0
- package/skills/education-cloud-academic-calendar-generate/references/foundation_prerequisites.md +40 -0
- package/skills/education-cloud-academic-calendar-generate/scripts/validate_calendar_dates.py +143 -0
- package/skills/education-cloud-course-catalog-migrate/SKILL.md +321 -0
- package/skills/education-cloud-course-catalog-migrate/references/gotchas-detail.md +16 -0
- package/skills/education-cloud-course-catalog-migrate/references/gotchas.md +16 -0
- package/skills/education-cloud-course-catalog-migrate/references/large-catalog-handling.md +42 -0
- package/skills/education-cloud-course-catalog-migrate/scripts/batch_courses.py +36 -0
- package/skills/education-cloud-course-catalog-migrate/scripts/detect_linked_courses.py +51 -0
- package/skills/education-cloud-course-catalog-migrate/scripts/detect_modality_variants.py +48 -0
- package/skills/education-cloud-course-catalog-migrate/scripts/resolve_api_version.py +43 -0
- package/skills/education-cloud-course-catalog-migrate/scripts/split_course_code.py +39 -0
- package/skills/education-cloud-course-catalog-migrate/scripts/validate_completeness.py +54 -0
- package/skills/education-cloud-domain-configure/SKILL.md +234 -0
- package/skills/education-cloud-domain-configure/references/dependent-features.md +198 -0
- package/skills/education-cloud-domain-configure/references/domain-features/academic-operations.md +386 -0
- package/skills/education-cloud-domain-configure/references/domain-features/alumni-relations.md +155 -0
- package/skills/education-cloud-domain-configure/references/domain-features/cross-domain-dependencies.md +18 -0
- package/skills/education-cloud-domain-configure/references/domain-features/industriessettings-toggle-reference.md +43 -0
- package/skills/education-cloud-domain-configure/references/domain-features/mentoring.md +198 -0
- package/skills/education-cloud-domain-configure/references/domain-features/recruitment-admissions.md +315 -0
- package/skills/education-cloud-domain-configure/references/domain-features/student-management.md +155 -0
- package/skills/education-cloud-domain-configure/references/domain-features/student-success.md +249 -0
- package/skills/education-cloud-domain-configure/references/domain-features.md +27 -0
- package/skills/education-cloud-domain-configure/references/gotchas-extended.md +23 -0
- package/skills/education-cloud-domain-configure/references/toggle-write-path.md +67 -0
- package/skills/education-cloud-domain-configure/scripts/check_license_provisioned.py +62 -0
- package/skills/education-cloud-domain-configure/scripts/check_org_edition.py +44 -0
- package/skills/education-cloud-domain-configure/scripts/check_permission_assigned.py +39 -0
- package/skills/education-cloud-multi-campus-configure/SKILL.md +7 -0
- package/skills/education-cloud-multi-campus-configure/references/foundation_prerequisites.md +1 -2
- package/skills/education-cloud-student-recruitment-agent-configure/SKILL.md +177 -0
- package/skills/education-cloud-student-recruitment-agent-configure/references/agent-and-subagents.md +151 -0
- package/skills/education-cloud-student-recruitment-agent-configure/references/customer-narration.md +34 -0
- package/skills/education-cloud-student-recruitment-agent-configure/references/execution-model.md +54 -0
- package/skills/education-cloud-student-recruitment-agent-configure/references/flows.md +82 -0
- package/skills/education-cloud-student-recruitment-agent-configure/references/grounding.md +199 -0
- package/skills/education-cloud-student-recruitment-agent-configure/references/permissions.md +183 -0
- package/skills/education-cloud-student-recruitment-agent-configure/references/platform-enablement.md +82 -0
- package/skills/education-cloud-student-recruitment-agent-configure/references/prerequisites.md +158 -0
- package/skills/education-cloud-student-recruitment-agent-configure/references/routing.md +141 -0
- package/skills/experience-cms-brand-apply/SKILL.md +5 -5
- package/skills/experience-cms-brand-create/SKILL.md +2 -2
- package/skills/experience-cms-content-generate/SKILL.md +1 -0
- package/skills/experience-cms-content-render/SKILL.md +173 -0
- package/skills/experience-cms-content-render/assets/angular/DetailPage.component.ts +25 -0
- package/skills/experience-cms-content-render/assets/angular/MediaRenderer.component.ts +133 -0
- package/skills/experience-cms-content-render/assets/angular/TypeList.component.ts +38 -0
- package/skills/experience-cms-content-render/assets/angular/TypeRenderer.component.ts +90 -0
- package/skills/experience-cms-content-render/assets/angular/cms-content.component.ts +248 -0
- package/skills/experience-cms-content-render/assets/angular/cms-item.service.ts +100 -0
- package/skills/experience-cms-content-render/assets/react/DetailPage.tsx +20 -0
- package/skills/experience-cms-content-render/assets/react/MediaRenderer.tsx +129 -0
- package/skills/experience-cms-content-render/assets/react/TypeList.tsx +40 -0
- package/skills/experience-cms-content-render/assets/react/TypeRenderer.tsx +64 -0
- package/skills/experience-cms-content-render/assets/react/heuristicRenderer.tsx +310 -0
- package/skills/experience-cms-content-render/assets/react/useCmsItem.ts +129 -0
- package/skills/experience-cms-content-render/assets/shared/cmsContentType.ts +49 -0
- package/skills/experience-cms-content-render/assets/shared/cmsCore.types.ts +96 -0
- package/skills/experience-cms-content-render/assets/shared/externalRefs.ts +55 -0
- package/skills/experience-cms-content-render/references/bulk-loading.md +60 -0
- package/skills/experience-cms-content-render/references/codegen-guardrails.md +111 -0
- package/skills/experience-cms-content-render/references/detail-pages.md +87 -0
- package/skills/experience-cms-content-render/references/embed-recipes.md +127 -0
- package/skills/experience-cms-content-render/references/failure-modes.md +96 -0
- package/skills/experience-cms-content-render/references/heuristic-render-rules.md +131 -0
- package/skills/experience-cms-content-render/references/init-scaffold.md +122 -0
- package/skills/experience-cms-content-render/references/interaction-model.md +173 -0
- package/skills/experience-cms-content-render/references/package-api.md +106 -0
- package/skills/experience-cms-content-render/references/schema-sync.md +114 -0
- package/skills/experience-cms-content-render/references/styling-scopes.md +65 -0
- package/skills/experience-cms-content-render/references/verify.md +49 -0
- package/skills/experience-cms-content-type-generate/SKILL.md +2 -2
- package/skills/experience-content-media-stock-image-search/SKILL.md +5 -4
- package/skills/experience-search-coordinate/SKILL.md +198 -0
- package/skills/experience-search-coordinate/assets/search-payload-template.json +25 -0
- package/skills/experience-search-coordinate/references/content-route.md +313 -0
- package/skills/experience-search-coordinate/references/content-type-discovery.md +57 -0
- package/skills/experience-search-coordinate/references/media-route.md +172 -0
- package/skills/experience-search-coordinate/references/scope-resolution.md +14 -0
- package/skills/experience-ui-bundle-localize/SKILL.md +1 -1
- package/skills/experience-ui-bundle-localize/references/i18n-setup.md +5 -3
- package/skills/experience-ui-bundle-project-generate/SKILL.md +18 -14
- package/skills/experience-ui-bundle-project-generate/references/angular-project-generate.md +22 -0
- package/skills/experience-ui-bundle-project-generate/references/react-project-generate.md +20 -0
- package/skills/experience-ui-bundle-salesforce-data-access/SKILL.md +58 -54
- package/skills/experience-ui-bundle-salesforce-data-access/references/caching.md +6 -0
- package/skills/experience-ui-bundle-salesforce-data-access/references/graphiti-cli.md +2 -2
- package/skills/experience-ui-bundle-salesforce-data-access/references/migration.md +6 -0
- package/skills/experience-ui-bundle-salesforce-data-access/references/rest-and-integration.md +2 -1
- package/skills/experience-ui-bundle-salesforce-data-access/references/sdk-api.md +6 -0
- package/skills/experience-ui-bundle-site-generate/SKILL.md +59 -8
- package/skills/experience-ui-bundle-site-generate/references/configure-metadata-digital-experience.md +8 -3
- package/skills/experience-ui-bundle-site-generate/references/configure-metadata-language-settings.md +120 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/SKILL.md +336 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/orchestration-flow.md +143 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-2-starter-config-application-flexipage-mapping.md +127 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-2-starter-config-deploy-commands.md +116 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-2-starter-config-lifesci-metadata-deploy.md +111 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-2-starter-config-overview.md +312 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-2-starter-config-profile-layout-assignments.md +171 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-2-starter-config-state-tracking.md +64 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-2-starter-config-trigger-handlers.md +122 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-4-user-provisioning-overview.md +335 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-4-user-provisioning-user-provisioning-details.md +140 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-5-visit-creation-execution-state-and-recovery.md +196 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-5-visit-creation-metadata-cache-generation.md +155 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-5-visit-creation-overview.md +307 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/stage-5-visit-creation-visit-creation-data.md +211 -0
- package/skills/life-sciences-fieldsalesrep-coordinate/references/state-machine-and-changes.md +108 -0
- package/skills/life-sciences-kam-coordinate/SKILL.md +241 -0
- package/skills/life-sciences-kam-coordinate/references/orchestration-flow.md +152 -0
- package/skills/life-sciences-kam-coordinate/references/stage-2-starter-config-application-flexipage-mapping.md +79 -0
- package/skills/life-sciences-kam-coordinate/references/stage-2-starter-config-deploy-commands.md +131 -0
- package/skills/life-sciences-kam-coordinate/references/stage-2-starter-config-kam-config-records.md +85 -0
- package/skills/life-sciences-kam-coordinate/references/stage-2-starter-config-lifesci-metadata-deploy.md +112 -0
- package/skills/life-sciences-kam-coordinate/references/stage-2-starter-config-overview.md +202 -0
- package/skills/life-sciences-kam-coordinate/references/stage-2-starter-config-profile-layout-assignments.md +67 -0
- package/skills/life-sciences-kam-coordinate/references/stage-2-starter-config-state-tracking.md +65 -0
- package/skills/life-sciences-kam-coordinate/references/stage-2-starter-config-trigger-handlers.md +123 -0
- package/skills/life-sciences-kam-coordinate/references/stage-4-participant-role-and-sprint.md +89 -0
- package/skills/life-sciences-kam-coordinate/references/stage-5-data-and-plan-templates-overview.md +337 -0
- package/skills/life-sciences-kam-coordinate/references/stage-5-data-creation-data.md +248 -0
- package/skills/life-sciences-kam-coordinate/references/stage-6-ipad-validation-script.md +35 -0
- package/skills/life-sciences-kam-coordinate/references/stage-6-metadata-cache-generation.md +155 -0
- package/skills/life-sciences-kam-coordinate/references/stage-6-user-provisioning-details.md +146 -0
- package/skills/life-sciences-kam-coordinate/references/stage-6-user-provisioning-overview.md +89 -0
- package/skills/life-sciences-kam-coordinate/references/state-machine-and-changes.md +114 -0
- package/skills/life-sciences-prerequisites-validate/SKILL.md +138 -0
- package/skills/life-sciences-prerequisites-validate/references/checks-org-settings.md +190 -0
- package/skills/life-sciences-prerequisites-validate/references/checks-user-and-package.md +211 -0
- package/skills/life-sciences-territory-configure/SKILL.md +217 -0
- package/skills/life-sciences-territory-configure/references/territory-metadata.md +262 -0
- package/skills/platform-dsar-policy-manage/SKILL.md +272 -0
- package/skills/platform-dsar-policy-manage/references/configure.md +106 -0
- package/skills/platform-dsar-policy-manage/references/export-and-history.md +123 -0
- package/skills/platform-dsar-policy-manage/references/gap-analysis-guide.md +150 -0
- package/skills/platform-dsar-policy-manage/references/gap-scan.md +129 -0
- package/skills/platform-dsar-policy-manage/references/headless-sor.md +59 -0
- package/skills/platform-dsar-policy-manage/references/report-format.md +59 -0
- package/skills/platform-dsar-policy-manage/scripts/tests/__init__.py +0 -0
- package/skills/platform-dsar-policy-manage/scripts/tests/test_validate_policy_tree.py +76 -0
- package/skills/platform-dsar-policy-manage/scripts/validate-policy-tree.py +130 -0
- package/skills/platform-salesforce-connect-adapter-generate/SKILL.md +359 -0
- package/skills/platform-salesforce-connect-adapter-generate/references/official-examples.md +69 -0
- package/skills/platform-salesforce-connect-adapter-generate/references/scenarios.md +187 -0
- package/skills/service-agentforce-channel-configure/SKILL.md +33 -28
- package/skills/service-agentforce-human-escalation-configure/SKILL.md +205 -0
- package/skills/service-agentforce-human-escalation-configure/assets/escalation-thresholds.instructions.md +37 -0
- package/skills/service-agentforce-human-escalation-configure/assets/force-app/main/default/flows/Human_Escalation_Outbound_Flow.flow-meta.xml +173 -0
- package/skills/service-agentforce-human-escalation-configure/assets/package.xml +8 -0
- package/skills/service-agentforce-human-escalation-configure/assets/sfdx-project.json +5 -0
- package/skills/service-agentforce-human-escalation-configure/references/classifier-contracts.md +103 -0
- package/skills/service-agentforce-human-escalation-configure/references/escalation-mechanism.md +63 -0
- package/skills/service-agentforce-human-escalation-configure/references/failure-policy.md +44 -0
- package/skills/service-agentforce-human-escalation-configure/references/nga-escalation.md +57 -0
- package/skills/service-agentforce-human-escalation-configure/references/runtime-verification.md +72 -0
- package/skills/service-agentforce-human-escalation-configure/scripts/classify-agent-active.mjs +49 -0
- package/skills/service-agentforce-human-escalation-configure/scripts/classify-nga-escalation.mjs +166 -0
- package/skills/service-agentforce-human-escalation-configure/scripts/extract-outbound-route.mjs +67 -0
- package/skills/service-agentforce-human-escalation-configure/scripts/patch-escalation-surfaces.mjs +131 -0
- package/skills/service-agentforce-human-escalation-configure/scripts/tests/__init__.py +0 -0
- package/skills/service-agentforce-human-escalation-configure/scripts/tests/_bootstrap.py +249 -0
- package/skills/service-agentforce-human-escalation-configure/scripts/tests/test_escalation_contracts.py +899 -0
- package/skills/service-agentforce-human-escalation-configure/scripts/verify-and-configure.sh +705 -0
- package/skills/service-agentforce-human-escalation-configure/scripts/verify-escalation-config.mjs +89 -0
- package/skills/service-de-channel-routing-configure/SKILL.md +13 -5
- package/skills/service-de-channel-routing-configure/scripts/tests/test_skill_contract.py +25 -0
- package/skills/service-itsm-agentic-setup-agentforce-coordinate/SKILL.md +23 -10
- package/skills/service-itsm-agentic-setup-agentforce-coordinate/examples/output-templates.md +63 -48
- package/skills/service-itsm-agentic-setup-agentforce-coordinate/scripts/verify-child-verdict.mjs +6 -2
- package/skills/service-itsm-agentic-setup-cmdb-coordinate/SKILL.md +20 -27
- package/skills/service-native-voice-recording-transcription-configure/SKILL.md +47 -27
- package/skills/service-native-voice-recording-transcription-configure/references/thunderbird-voice-settings.md +13 -9
- package/skills/service-native-voice-recording-transcription-configure/scripts/enable-recording-transcription.sh +104 -45
- package/skills/service-omni-agent-users-create/SKILL.md +96 -0
- package/skills/service-omni-agent-users-create/assets/create-users.apex.template +80 -0
- package/skills/service-omni-agent-users-create/references/apex-patterns.md +135 -0
- package/skills/service-omni-agent-users-create/references/apex-template-notes.md +40 -0
- package/skills/service-omni-agent-users-create/scripts/detect-and-create.sh +206 -0
- package/skills/service-omni-agent-users-create/scripts/detect-existing.sh +122 -0
- package/skills/service-omni-agent-users-create/scripts/run-create.sh +298 -0
- package/skills/service-omni-agent-users-create/scripts/tests/test_user_create_security.py +171 -0
- package/skills/service-omni-agent-work-sharing-configure/SKILL.md +78 -0
- package/skills/service-omni-agent-work-sharing-configure/references/api-notes.md +31 -0
- package/skills/service-omni-agent-work-sharing-configure/scripts/configure-and-report.sh +186 -0
- package/skills/service-omni-agent-work-sharing-configure/scripts/tests/_bootstrap.py +120 -0
- package/skills/service-omni-agent-work-sharing-configure/scripts/tests/test_agent_work_sharing_contracts.py +93 -0
- package/skills/service-omni-base-settings-configure/SKILL.md +77 -0
- package/skills/service-omni-base-settings-configure/assets/force-app/main/default/settings/OmniChannel.settings-meta.xml +8 -0
- package/skills/service-omni-base-settings-configure/assets/package.xml +8 -0
- package/skills/service-omni-base-settings-configure/assets/sfdx-project.json +12 -0
- package/skills/service-omni-base-settings-configure/references/api-notes.md +121 -0
- package/skills/service-omni-base-settings-configure/scripts/configure-and-report.sh +164 -0
- package/skills/service-omni-base-settings-configure/scripts/detect-existing.sh +69 -0
- package/skills/service-omni-channel-setup-coordinate/SKILL.md +168 -0
- package/skills/service-omni-channel-setup-coordinate/examples/output-templates.md +161 -0
- package/skills/service-omni-channel-setup-coordinate/references/gap-catalog.md +99 -0
- package/skills/service-omni-channel-setup-coordinate/scripts/integration-driver.sh +1542 -0
- package/skills/service-omni-channel-setup-coordinate/scripts/tests/__init__.py +0 -0
- package/skills/service-omni-channel-setup-coordinate/scripts/tests/_bootstrap.py +223 -0
- package/skills/service-omni-channel-setup-coordinate/scripts/tests/test_omni_contracts.py +804 -0
- package/skills/service-omni-command-center-analyze/SKILL.md +84 -0
- package/skills/service-omni-command-center-analyze/references/api-notes.md +54 -0
- package/skills/service-omni-command-center-analyze/scripts/analyze.sh +198 -0
- package/skills/service-omni-command-center-analyze/scripts/tests/_bootstrap.py +115 -0
- package/skills/service-omni-command-center-analyze/scripts/tests/test_command_center_analyze_contracts.py +165 -0
- package/skills/service-omni-permission-set-assign/SKILL.md +88 -0
- package/skills/service-omni-permission-set-assign/assets/package.xml +8 -0
- package/skills/service-omni-permission-set-assign/references/api-notes.md +143 -0
- package/skills/service-omni-permission-set-assign/scripts/verify-and-assign.sh +397 -0
- package/skills/service-omni-presence-status-deploy/SKILL.md +87 -0
- package/skills/service-omni-presence-status-deploy/assets/package.xml +12 -0
- package/skills/service-omni-presence-status-deploy/references/api-notes.md +115 -0
- package/skills/service-omni-presence-status-deploy/scripts/deploy-and-report.sh +422 -0
- package/skills/service-omni-presence-user-config-deploy/SKILL.md +80 -0
- package/skills/service-omni-presence-user-config-deploy/references/api-notes.md +60 -0
- package/skills/service-omni-presence-user-config-deploy/scripts/deploy-and-report.sh +261 -0
- package/skills/service-omni-presence-user-config-deploy/scripts/tests/_bootstrap.py +106 -0
- package/skills/service-omni-presence-user-config-deploy/scripts/tests/test_presence_user_config_contracts.py +142 -0
- package/skills/service-omni-queue-deploy/SKILL.md +91 -0
- package/skills/service-omni-queue-deploy/references/api-notes.md +140 -0
- package/skills/service-omni-queue-deploy/scripts/verify-and-align.sh +470 -0
- package/skills/service-omni-queue-members-assign/SKILL.md +93 -0
- package/skills/service-omni-queue-members-assign/references/api-notes.md +144 -0
- package/skills/service-omni-queue-members-assign/scripts/tests/_bootstrap.py +67 -0
- package/skills/service-omni-queue-members-assign/scripts/tests/test_queue_members_contracts.py +73 -0
- package/skills/service-omni-queue-members-assign/scripts/verify-and-bind.sh +362 -0
- package/skills/service-omni-queue-routing-config-deploy/SKILL.md +101 -0
- package/skills/service-omni-queue-routing-config-deploy/references/api-notes.md +127 -0
- package/skills/service-omni-queue-routing-config-deploy/scripts/tests/_bootstrap.py +90 -0
- package/skills/service-omni-queue-routing-config-deploy/scripts/tests/test_queue_routing_config_contracts.py +70 -0
- package/skills/service-omni-queue-routing-config-deploy/scripts/upsert-and-report.sh +538 -0
- package/skills/service-omni-routing-flow-deploy/SKILL.md +111 -0
- package/skills/service-omni-routing-flow-deploy/assets/force-app/main/default/flows/Omni_Route_Case_Trigger.SkillsBased.flow-meta.xml +94 -0
- package/skills/service-omni-routing-flow-deploy/assets/force-app/main/default/flows/Omni_Route_Case_Trigger.flow-meta.xml +88 -0
- package/skills/service-omni-routing-flow-deploy/assets/force-app/main/default/flows/Omni_Route_Cases.flow-meta.xml +144 -0
- package/skills/service-omni-routing-flow-deploy/assets/force-app/main/default/flows/Omni_Route_VoiceCall_Trigger.SkillsBased.flow-meta.xml +94 -0
- package/skills/service-omni-routing-flow-deploy/assets/force-app/main/default/flows/Omni_Route_VoiceCall_Trigger.flow-meta.xml +88 -0
- package/skills/service-omni-routing-flow-deploy/assets/force-app/main/default/flows/Omni_Route_VoiceCalls.flow-meta.xml +144 -0
- package/skills/service-omni-routing-flow-deploy/assets/package.xml +11 -0
- package/skills/service-omni-routing-flow-deploy/assets/sfdx-project.json +11 -0
- package/skills/service-omni-routing-flow-deploy/references/api-notes.md +265 -0
- package/skills/service-omni-routing-flow-deploy/scripts/deploy-and-report.sh +684 -0
- package/skills/service-omni-service-channel-configure/SKILL.md +83 -0
- package/skills/service-omni-service-channel-configure/assets/force-app/main/default/serviceChannels/Cases.serviceChannel-meta.xml +9 -0
- package/skills/service-omni-service-channel-configure/assets/force-app/main/default/serviceChannels/Incidents.serviceChannel-meta.xml +9 -0
- package/skills/service-omni-service-channel-configure/assets/force-app/main/default/serviceChannels/MessagingSessions.serviceChannel-meta.xml +9 -0
- package/skills/service-omni-service-channel-configure/assets/force-app/main/default/serviceChannels/VoiceCalls.serviceChannel-meta.xml +9 -0
- package/skills/service-omni-service-channel-configure/assets/package.xml +11 -0
- package/skills/service-omni-service-channel-configure/assets/sfdx-project.json +12 -0
- package/skills/service-omni-service-channel-configure/references/api-notes.md +84 -0
- package/skills/service-omni-service-channel-configure/scripts/deploy-and-report.sh +383 -0
- package/skills/service-omni-sidebar-configure/SKILL.md +77 -0
- package/skills/service-omni-sidebar-configure/references/api-notes.md +51 -0
- package/skills/service-omni-sidebar-configure/scripts/enable-and-report.sh +315 -0
- package/skills/service-omni-sidebar-configure/scripts/tests/_bootstrap.py +142 -0
- package/skills/service-omni-sidebar-configure/scripts/tests/test_sidebar_contracts.py +139 -0
- package/skills/service-omni-skills-based-routing-configure/SKILL.md +81 -0
- package/skills/service-omni-skills-based-routing-configure/references/api-notes.md +50 -0
- package/skills/service-omni-skills-based-routing-configure/scripts/configure-and-report.sh +270 -0
- package/skills/service-omni-skills-based-routing-configure/scripts/tests/_bootstrap.py +120 -0
- package/skills/service-omni-skills-based-routing-configure/scripts/tests/test_sbr_contracts.py +129 -0
- package/skills/service-omni-supervisor-config-deploy/SKILL.md +97 -0
- package/skills/service-omni-supervisor-config-deploy/assets/force-app/main/default/omniSupervisorConfigs/Omni_Supervisor.omniSupervisorConfig-meta.xml +9 -0
- package/skills/service-omni-supervisor-config-deploy/assets/package.xml +8 -0
- package/skills/service-omni-supervisor-config-deploy/assets/sfdx-project.json +12 -0
- package/skills/service-omni-supervisor-config-deploy/references/api-notes.md +205 -0
- package/skills/service-omni-supervisor-config-deploy/scripts/deploy-and-report.sh +586 -0
- package/skills/service-omni-supervisor-config-deploy/scripts/tests/_bootstrap.py +153 -0
- package/skills/service-omni-supervisor-config-deploy/scripts/tests/test_supervisor_config_contracts.py +116 -0
- package/skills/service-omni-supervisor-permset-assign/SKILL.md +88 -0
- package/skills/service-omni-supervisor-permset-assign/references/api-notes.md +48 -0
- package/skills/service-omni-supervisor-permset-assign/scripts/verify-and-assign.sh +316 -0
- package/skills/service-omni-supervisor-surface-deploy/SKILL.md +85 -0
- package/skills/service-omni-supervisor-surface-deploy/references/api-notes.md +47 -0
- package/skills/service-omni-supervisor-surface-deploy/scripts/deploy-and-report.sh +216 -0
- package/skills/service-omni-supervisor-surface-deploy/scripts/tests/_bootstrap.py +95 -0
- package/skills/service-omni-supervisor-surface-deploy/scripts/tests/test_supervisor_surface_contracts.py +154 -0
- package/skills/service-omni-supervisor-users-create/SKILL.md +92 -0
- package/skills/service-omni-supervisor-users-create/assets/create-supervisors.apex.template +72 -0
- package/skills/service-omni-supervisor-users-create/references/apex-patterns.md +73 -0
- package/skills/service-omni-supervisor-users-create/references/apex-template-notes.md +41 -0
- package/skills/service-omni-supervisor-users-create/scripts/detect-and-create.sh +197 -0
- package/skills/service-omni-supervisor-users-create/scripts/detect-existing.sh +112 -0
- package/skills/service-omni-supervisor-users-create/scripts/run-create.sh +296 -0
- package/skills/service-omni-work-skill-routing-configure/SKILL.md +80 -0
- package/skills/service-omni-work-skill-routing-configure/references/api-notes.md +67 -0
- package/skills/service-omni-work-skill-routing-configure/scripts/configure-and-report.sh +262 -0
- package/skills/service-omni-work-skill-routing-configure/scripts/tests/_bootstrap.py +121 -0
- package/skills/service-omni-work-skill-routing-configure/scripts/tests/test_work_skill_routing_contracts.py +161 -0
package/package.json
CHANGED
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@@ -1,12 +1,12 @@
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1
1
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---
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name: agentforce-observe
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3
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-
description: "Analyze production Agentforce agent behavior using session traces and Data Cloud. TRIGGER when: user queries STDM session data or Data Cloud trace records; investigates production agent failures, regressions, or performance issues; asks about session traces, conversation logs, or agent metrics; wants to reproduce a reported production issue in preview; runs findSessions or trace analysis queries. DO NOT TRIGGER when: user creates, modifies, or debugs .agent files during development (use agentforce-generate); writes or runs test specs (use agentforce-test); uses sf agent preview for local development iteration; deploys or publishes agents."
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description: "Analyze production Agentforce agent behavior using session traces and Data Cloud, and manage Agent Health Monitoring (AHM) alerts. TRIGGER when: user queries STDM session data or Data Cloud trace records; investigates production agent failures, regressions, or performance issues; asks about session traces, conversation logs, or agent metrics; wants to reproduce a reported production issue in preview; runs findSessions or trace analysis queries; creates, lists, or deletes an AHM data alert on an agent metric (escalation rate, deflection, etc.); asks why an alert is not firing or wants to check whether alerts have fired (notification counts, or the per-alert Incidents view). DO NOT TRIGGER when: user creates, modifies, or debugs .agent files during development (use agentforce-generate); writes or runs test specs (use agentforce-test); uses sf agent preview for local development iteration; deploys or publishes agents."
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allowed-tools: Bash Read Write Edit Glob Grep
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metadata:
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relatedSkills:
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- "agentforce-generate"
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- "agentforce-test"
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version: "0.
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version: "0.9"
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domains: ["Agentforce", "Data 360"]
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cliTools:
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- tool: ["git"]
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@@ -44,18 +44,22 @@ Improve Agentforce agents using session trace data and live preview testing.
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Gather these inputs before starting:
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- **Org alias** (required)
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- **Org alias** (required) -- must be authenticated (else `sf org login web`)
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- **Agent API name** (required for preview and deploy; ask if not provided)
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49
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- **Agent file path** (optional) -- path to the `.agent` file, typically `force-app/main/default/aiAuthoringBundles/<AgentName>/<AgentName>.agent`. Auto-detect if not provided.
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50
50
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- **Session IDs** (optional) -- analyze specific sessions; if absent, query last 7 days
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51
51
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- **Days to look back** (optional, default 7)
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52
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+
- **Alert owner user** (optional, alerts only) -- user whose alerts to list/manage; defaults to the current user
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Determine intent from user input:
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-
- **No specific action** -> run all three phases: Observe -> surface issues -> ask if user wants to Reproduce and/or Improve
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+
- **No specific action** -> run all three analysis phases: Observe -> surface issues -> ask if user wants to Reproduce and/or Improve
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56
57
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- **"analyze" / "sessions" / "what's wrong"** -> Phase 1 only, then suggest next steps
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- **"reproduce" / "test" / "preview"** -> Phase 2 (run Phase 1 first if no issues in hand)
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- **"fix" / "improve" / "update"** -> Phase 3 (run Phase 1 first if no issues in hand)
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60
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+
- **"create alert" / "set up monitoring" / "alert me when"** -> Phase 4 (create)
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61
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+
- **"list alerts" / "show my alerts" / "delete alert"** -> Phase 4 (list / delete)
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62
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+
- **"why isn't my alert firing" / "have my alerts fired" / "alert notifications"** -> Phase 4 (notification-count signal + Incidents view + metric verify)
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### Resolve agent name
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65
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@@ -380,11 +384,35 @@ Create regression test cases from confirmed issues in Testing Center YAML format
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380
384
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---
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382
386
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387
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+
## Agent Health Monitoring (AHM)
|
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388
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+
|
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389
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+
> Full AHM alert procedures -- POST schema, enums, SDM/metric/agent discovery, thresholds, metric verification, troubleshooting: see `references/ahm-alerts.md`
|
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390
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+
|
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391
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+
Proactive complement to the reactive Observe phases: **AHM data alerts** fire when an agent metric (escalation, deflection, etc.) crosses a threshold. Driven through `sf api request rest` against `tableau/dataAlerts` (`dataAlertType: "agenthealthmonitoring"`) -- there is no `sf agent alert` subcommand yet. Reuse **Phase 0** for `dataspace`. Build the POST body and discover the SDM, its `_mtc` metric id, and the agent filter value **per the reference first**, then:
|
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392
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+
|
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393
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+
```bash
|
|
394
|
+
# List/describe -- resolve owner id first (required); single-alert GET is 405 => list + filter client-side
|
|
395
|
+
USER_ID=$(sf org display user --target-org <org> --json | python3 -c 'import sys,json;print(json.load(sys.stdin)["result"]["id"])')
|
|
396
|
+
sf api request rest "/services/data/v66.0/tableau/dataAlerts?ownerId=$USER_ID" -o <org>
|
|
397
|
+
# Create (body built per reference into a 0600 mktemp file) / delete (204)
|
|
398
|
+
sf api request rest "/services/data/v66.0/tableau/dataAlerts" -X POST -H "Content-Type: application/json" -b "@$body" -o <org>
|
|
399
|
+
sf api request rest "/services/data/v66.0/tableau/dataAlerts/$ALERT_ID" -X DELETE -o <org> --include
|
|
400
|
+
# Notification counts are org-global, NOT per-alert (confirm the specific alert in the UI Incidents tab).
|
|
401
|
+
sf api request rest "/services/data/v66.0/connect/notifications/status" -o <org>
|
|
402
|
+
```
|
|
403
|
+
|
|
404
|
+
**Two silent-failure traps to carry into any alert work:**
|
|
405
|
+
- **Thresholds are raw 0-1 ratios**, not display percentages -- 5% is `"0.05"`, `"1"` means 100%.
|
|
406
|
+
- **POST field names/casing differ from GET** -- POST uses `utterance` (not `alertName`) and PascalCase `type` discriminators, so copying a GET response back into a POST fails.
|
|
407
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+
|
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408
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---
|
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409
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+
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410
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## Reference Files
|
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384
411
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385
412
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| Reference | Contents |
|
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386
413
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|---|---|
|
|
387
414
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| `references/stdm-queries.md` | STDM query procedures, Apex service deployment, response parsing |
|
|
415
|
+
| `references/ahm-alerts.md` | AHM data-alert create/list/delete, trigger history, SDM/metric/agent discovery, threshold schema, metric verification |
|
|
388
416
|
| `references/issue-classification.md` | Issue pattern table, root cause categories, structural analysis checks |
|
|
389
417
|
| `references/reproduce-reference.md` | Phase 2 preview procedures, trace diagnosis, classification criteria |
|
|
390
418
|
| `references/improve-reference.md` | Phase 3 editing, deployment chain, verification, safety, test cases |
|