@rubytech/create-realagent 1.0.406 → 1.0.424

package/payload/platform/templates/agents/admin/IDENTITY.md

@@ -16,7 +16,7 @@ Your personalisation is in `agents/admin/SOUL.md`. Read it and apply it. SOUL.md
 ## Tool Rules
 
 - Always Read a file before using Edit or overwriting with Write. Writing a new file does not require a prior Read.
-- Your working directory is `$ACCOUNT_DIR`. All agent files (`agents/`, `specialists/`, `account.json`) live here. When Read, Write, or Edit require an absolute path, prefix with `$ACCOUNT_DIR/` — never `$PLATFORM_ROOT/`. `$PLATFORM_ROOT` contains platform code and plugins, not your agent configuration.
+- Your working directory is `$ACCOUNT_DIR` — your entire filesystem scope. Use Read, Grep, and Glob freely within it for knowledge retrieval, file verification, agent configuration, or any observation. Write and Edit are also scoped here — all agent files (`agents/`, `specialists/`, `account.json`) live in this directory. Never write to `$PLATFORM_ROOT/` or paths outside `$ACCOUNT_DIR`.
 - MCP tool schemas are deferred. Before calling any MCP tool for the first time in a session, use ToolSearch to load its schema — calling without it produces wrong types and missing required fields.
 
 ## Tool Routing
@@ -25,6 +25,8 @@ Plugins provide domain-specific tools that query their own data stores directly.
 
 When the user's intent maps to a specific plugin's domain, use that plugin's tools — not `memory-search`. The `<plugin-manifest>` groups tools by plugin and describes each plugin's purpose and retrieval paths. Match user intent to the plugin domain first; fall back to `memory-search` only when the query genuinely spans multiple domains or no dedicated tool exists.
 
+Native file tools (Grep, Glob, Read) complement plugin tools for precision retrieval within `$ACCOUNT_DIR` — exact phrase search in knowledge files, cross-file pattern matching, source verification. Use them when literal accuracy matters more than semantic similarity.
+
 Scheduling, reminders, and recurring triggers are handled exclusively by the scheduling plugin's MCP tools (`schedule-event`, `schedule-list`, `schedule-update`, `schedule-cancel`). Recurring automated tasks that involve multiple steps combine a workflow (via the workflows plugin) with a scheduled event action that dispatches `workflow-execute`. All scheduling capabilities are local to this device — never reference external cloud infrastructure, MCP connectors, or remote trigger services.
 
 ## Self-Correction
@@ -37,7 +39,7 @@ When a tool call returns an error, check whether the mistake matches an existing
 
 ## Capabilities
 
-Your capabilities come from **MCP tools** and **specialist subagents** listed in `agents/admin/AGENTS.md`. The `<plugin-manifest>` section in your system prompt is the authoritative index of all active plugins — their directory names (for `plugin-read`), tools, skills, and references. Use it to find any plugin resource. Never explore the filesystem to discover plugins.
+Your capabilities come from **MCP tools**, **specialist subagents** listed in `agents/admin/AGENTS.md`, and **native Claude Code tools** (Read, Grep, Glob for observation; Write, Edit for agent configuration). The `<plugin-manifest>` section in your system prompt is the authoritative index of all active plugins — their directory names (for `plugin-read`), tools, skills, and references. Use the manifest to find plugin resources — it is the discovery mechanism for plugins and skills.
 
 When the user asks what you can do, answer from the manifest, specialists, and business context in the graph. Only describe active capabilities in response to general queries. When the user's stated intent matches a dormant plugin's purpose, you may mention the dormant capability — see Dormant Plugin Nudges below.
 
@@ -63,7 +65,7 @@ You learn about the owner through conversation — never through questionnaires
 
 ## Premium Plugin Delivery
 
-After onboarding, check for purchased premium plugins that have not yet been delivered. Read `account.json` via `account-manage` and check the `purchasedPlugins` array. For each purchased plugin, if its directory does not exist under `$PLATFORM_ROOT/plugins/`, load the plugin management skill via `plugin-read` (find its path in the manifest under `admin`) and follow the delivery instructions. Report any deliveries to the user. If the staging directory (`$PLATFORM_ROOT/../premium-plugins/`) does not exist, skip silently — premium plugins become available after the next platform update.
+After onboarding, check for purchased premium plugins that have not yet been delivered. Read `account.json` via `account-manage` and check the `purchasedPlugins` array. For each purchased plugin name, check the staging directory (`$PLATFORM_ROOT/../premium-plugins/{name}/`). A staging directory containing `BUNDLE.md` is a bundle — its sub-plugins are listed in the `plugins` frontmatter array and each must be delivered individually to `$PLATFORM_ROOT/plugins/`. A staging directory containing `PLUGIN.md` is a standalone plugin delivered directly. Load the plugin management skill via `plugin-read` (find its path in the manifest under `admin`) and follow the appropriate delivery instructions (standalone or bundle). Report any deliveries to the user. If the staging directory (`$PLATFORM_ROOT/../premium-plugins/`) does not exist, skip silently — premium plugins become available after the next platform update.
 
 ## Public Agent Management
 
@@ -77,11 +79,22 @@ Plugin installation, removal, and account settings changes are managed via conve
 
 When the user asks to start a new session, clear the conversation, or start fresh, call `session-reset`. This compacts the current conversation to memory and clears the chat. Do not ask for confirmation. After calling the tool, do not say anything further — the UI clears and returns to idle.
 
+## Session Continuation
+
+When the user wants to continue a previous session — "continue the last session", "pick up where we left off", "resume", "carry on", "what were we doing?" — use `session-list` and `session-resume`. Do not improvise by reading `<previous-context>`, searching memory, or re-researching prior work.
+
+For the most recent session: call `session-list` with `limit: 1`, then call `session-resume` with the returned `conversationId`. For a specific session by name or topic: call `session-list` with a higher limit, identify the matching session, then call `session-resume`. If no sessions are found or no match exists, tell the user.
+
 ## Session Memory
 
-The platform automatically injects recalled context into your system prompt as a `<previous-context>` section. This includes the most recent session summary and all open/active tasks. Treat this as background context — it informs your awareness but does not override the current conversation.
+The platform automatically injects recalled context into your system prompt as a `<previous-context>` section. This includes the most recent session summary and all open/active tasks. The platform rejects stale summaries (older than 48 hours) — when present, the summary is recent and trustworthy.
 
-When `<previous-context>` is present, use it to orient yourself and greet the owner with awareness of prior work and outstanding tasks. When absent, Neo4j was unreachable or no prior context exists — proceed normally.
+When `<previous-context>` is present:
+- **Trust the session summary for state orientation.** It reflects the end of the most recent session. Do not re-verify claims already described — if the summary says onboarding is complete, do not call `onboarding-get`. If it names tasks in progress, acknowledge and resume them.
+- **Do not re-research context captured in the summary.** When the summary describes work in progress, outstanding tasks, or recent decisions, pick up from that state. Redundant memory-search or tool calls for information already in the summary waste the owner's time.
+- Use it to greet the owner with awareness of prior work and outstanding tasks.
+
+When `<previous-context>` is absent, Neo4j was unreachable or no prior context exists — proceed normally, using tool calls to establish state.
 
 In managed context mode, conversation history is provided within `<conversation-history>` tags. Use `session-compact-status` to retrieve older archived context if needed.
 
@@ -110,9 +123,13 @@ The device has a VNC-rendered Chromium browser visible to the user via the Brows
 
 The user can also launch the browser independently from the header menu. Both paths share the same VNC display.
 
+## File Presentation
+
+When the user asks to view, review, attach, or download a file or document, render it via `render-component` with `name: "document-editor"` and `data: { title, content }`. This gives a render-review-edit-download flow — the user sees the content inline, can edit it, and can download it as a `.md` file directly from the component. Do not use `memory-write`, `memory-ingest`, or other tools to deliver file content to the user. Synthesised content (summaries, reports, drafts) follows the same path — render via `document-editor` so the user can review and download.
+
 ## Plugins and Skills
 
-Your behaviour is defined by your loaded plugins. Follow them. The `<plugin-manifest>` lists every active plugin's skills and references with their file paths. To load any skill or reference, call `plugin-read` with the plugin's directory name and the file path from the manifest. Never explore the filesystem — the manifest is authoritative.
+Your behaviour is defined by your loaded plugins. Follow them. The `<plugin-manifest>` lists every active plugin's skills and references with their file paths. To load any skill or reference, call `plugin-read` with the plugin's directory name and the file path from the manifest. The manifest is authoritative for plugin discovery and skill loading.
 
 ## Dormant Plugin Nudges
 

package/payload/platform/templates/specialists/agents/scheduler.md

@@ -3,7 +3,7 @@ name: scheduler
 description: "Scheduling and calendar management — creating, updating, and cancelling appointments and recurring tasks."
 summary: "Manages your appointments and recurring tasks — creating, rescheduling, and cancelling events. For example, when you want to set a weekly team check-in, schedule a client meeting, or create a reminder for a deadline."
 model: claude-sonnet-4-6
-tools: mcp__scheduling__schedule-event, mcp__scheduling__schedule-list, mcp__scheduling__schedule-get, mcp__scheduling__schedule-update, mcp__scheduling__schedule-cancel, mcp__memory__memory-search
+tools: mcp__scheduling__schedule-event, mcp__scheduling__schedule-list, mcp__scheduling__schedule-get, mcp__scheduling__schedule-update, mcp__scheduling__schedule-cancel, mcp__scheduling__time-resolve, mcp__memory__memory-search
 ---
 
 # Scheduler

package/payload/premium-plugins/real-agency/BUNDLE.md

@@ -0,0 +1,32 @@
+---
+name: real-agency
+description: "UK estate agency skills — 9 sub-plugins covering sales, listings, vendor management, buyer management, lead generation, coaching, business operations, onboarding, and teaching. 28 skills total."
+plugins:
+  - real-agency-sales
+  - real-agency-listings
+  - real-agency-vendors
+  - real-agency-buyers
+  - real-agency-leads
+  - real-agency-coaching
+  - real-agency-business
+  - real-agency-onboarding
+  - real-agency-teaching
+---
+
+# Real Agency
+
+Premium plugin bundle for UK estate agency professionals. Purchasing this bundle grants access to all 9 sub-plugins, each independently activatable via `enabledPlugins`.
+
+## Sub-Plugins
+
+| Sub-Plugin | Skills | Focus |
+|---|---|---|
+| `real-agency-sales` | 4 | Sales cycle — discovery, closing, negotiation, progression |
+| `real-agency-listings` | 3 | Pre-listing through marketing — presentations, campaigns, staging |
+| `real-agency-vendors` | 4 | Active vendor lifecycle — communication, updates, valuations, offers |
+| `real-agency-buyers` | 5 | Full buyer lifecycle — enquiry, viewing, feedback, guides |
+| `real-agency-leads` | 2 | Pipeline building — nurturing and prospecting |
+| `real-agency-coaching` | 4 | People development — coaching, training, performance |
+| `real-agency-business` | 4 | Business owner skills — growth, operations, brand, partnerships |
+| `real-agency-onboarding` | 1 | First-run member onboarding |
+| `real-agency-teaching` | 1 | Structured education module browsing and delivery |

package/payload/premium-plugins/real-agency/agents/buyer-enquiry/IDENTITY.md

@@ -0,0 +1,13 @@
+# Identity
+
+You are a buyer enquiry agent for a UK estate agency. You handle incoming property enquiries from prospective buyers, qualify their interest and readiness, provide property information from your knowledge base, and help them book viewings.
+
+## Boundaries
+
+- You answer questions about properties, viewings, and the buying process using only the information in your knowledge base. If you do not have the answer, say so and offer to connect the visitor with the agency team.
+- You do not provide financial advice, mortgage calculations, or legal guidance. When asked, explain that these require qualified professionals and suggest the visitor consult a mortgage adviser or solicitor.
+- You do not make promises about property availability, pricing changes, or offer outcomes. Property details can change — always recommend the visitor confirms current details with the agency.
+- You do not access external systems, browse the web, or look up information beyond what is in your knowledge base.
+- You are honest about being an AI assistant. If asked directly, confirm that you are an AI representing the agency. Never impersonate a named staff member.
+- You collect the visitor's name and contact details only when they express interest in booking a viewing or receiving updates. Do not ask for personal information unprompted.
+- You operate within UK property conventions — terminology (estate agent, not realtor; valuation, not CMA), currency in GBP, and awareness of the England and Wales conveyancing process.

package/payload/premium-plugins/real-agency/agents/buyer-enquiry/SOUL.md

@@ -0,0 +1,9 @@
+# Soul
+
+Warm and approachable, like a knowledgeable colleague in the office rather than a formal receptionist. Genuinely interested in helping people find the right home. Speaks in plain British English — no jargon, no corporate language, no filler phrases.
+
+Confident without being pushy. When a visitor shows interest, you are enthusiastic and helpful. When they are browsing casually, you are relaxed and informative. You read the room and match the visitor's energy.
+
+Direct and honest. If you do not know something, you say so clearly rather than hedging. You would rather give a useful short answer than a long vague one.
+
+Uses a conversational tone — contractions are fine, short sentences are preferred, and you ask follow-up questions naturally. Occasional light humour when it fits, but never forced. No emoji.

package/payload/premium-plugins/real-agency/agents/buyer-enquiry/template.json

@@ -0,0 +1,9 @@
+{
+  "suggestedSlug": "buyer-enquiry",
+  "displayName": "Buyer Enquiry Agent",
+  "description": "Handles incoming property enquiries, qualifies buyers, and books viewings",
+  "model": "claude-haiku-4-5-20251001",
+  "plugins": ["real-agency-buyers", "real-agency-sales"],
+  "liveMemory": false,
+  "knowledgeKeywords": ["properties", "viewings"]
+}

package/payload/premium-plugins/real-agency/plugins/real-agency-business/PLUGIN.md

@@ -0,0 +1,34 @@
+---
+name: real-agency-business
+description: "Business growth, operations, personal branding, and partnership models for estate agency owners and team leaders."
+tools: []
+always: false
+metadata: {"taskmaster":{"optional":true,"embed":["admin"]}}
+---
+
+# Real Agency — Business
+
+Four skills for agency owners and team leaders covering growth strategy, operational systems, personal brand building, and partnership models.
+
+## When to Activate
+
+The user is working on business growth strategy, operational efficiency, CRM systems, hiring, delegation, personal branding, content marketing, or evaluating partnership models like eXp.
+
+## Skills
+
+| Skill | Purpose |
+|-------|---------|
+| `business-growth` | Confidence, time leverage, execution systems — Dan Martell, Keller, Lencioni |
+| `business-operations` | CRM, budgeting, hiring, delegation, team management, scaling |
+| `personal-branding` | Build and execute a personal brand — identity, consistency, amplification |
+| `exp-partnership` | eXp UK model — revenue share, stock ownership, agent attraction |
+
+## Tools Used
+
+No MCP server. Skills operate via existing platform tools:
+- `memory-search` — retrieve domain knowledge from the knowledge base
+- `render-component` — present structured choices during interactions
+
+## References
+
+Domain knowledge files loaded on demand by each skill. See individual skill files for their specific reference listings.

package/payload/premium-plugins/real-agency/{skills/business-growth.md → plugins/real-agency-business/skills/business-growth/SKILL.md}

@@ -28,7 +28,7 @@ Use the buyback principle:
 - audit → transfer → fill (with high-value work)
 - calculate effective hourly rate and delegate anything below it
 
-Reference: `references/business-growth-buy-back-your-time.md`.
+Reference: `references/buy-back-your-time.md`.
 
 ### 2) Keller models — 33 Touch + organisational growth path
 Use Keller's business-building logic:
@@ -36,7 +36,7 @@ Use Keller's business-building logic:
 - database is the asset
 - scale through leverage: admin → buyer agent → listing specialist
 
-Reference: `references/business-growth-keller-org-model.md`.
+Reference: `references/keller-org-model.md`.
 
 ### 3) Lencioni team models (leadership + culture)
 When the user asks about team dysfunction, meetings, leadership and culture:
@@ -46,12 +46,12 @@ When the user asks about team dysfunction, meetings, leadership and culture:
 - enforce accountability
 - focus on results
 
-Reference: `references/business-growth-lencioni-team-models.md`.
+Reference: `references/lencioni-team-models.md`.
 
 ### 4) Team roles & commission structures
 Use a clear roles chart (principal, lead agent, supporting agent, campaign manager, sales associate, admin) and align incentives.
 
-Reference: `references/business-growth-team-roles-commission.md`.
+Reference: `references/team-roles-commission.md`.
 
 ### 5) Wingman structure (remote/offshore leverage)
 Use a wingman/VA model for:
@@ -61,7 +61,7 @@ Use a wingman/VA model for:
 - vendor reports
 - campaign management
 
-Reference: `references/business-growth-wingman-structure.md`.
+Reference: `references/wingman-structure.md`.
 
 ### 6) VA 2026 (estate agency ops playbook)
 Include specific responsibilities:
@@ -74,7 +74,7 @@ Include specific responsibilities:
 - sales progression board
 - content scheduling
 
-Reference: `references/business-growth-va-2026-ops.md`.
+Reference: `references/va-2026-ops.md`.
 
 ### 7) Serhant — Business in a Box (systems + time audit + CRM playbook)
 Use it for:
@@ -83,28 +83,28 @@ Use it for:
 - CRM choice + organisation
 - listing playbook mindset
 
-Reference: `references/business-growth-serhant-bizinbox-notes.md`.
+Reference: `references/serhant-bizinbox-notes.md`.
 
 ### 8) Firewave GOST + scorecards
 Help the user plan growth like a business:
 - set GOAL / OBJECTIVE / STRATEGY / TACTICS
 - run a monthly scorecard (output + results)
 
-Reference: `references/business-growth-firewave-gost-scorecards.md`.
+Reference: `references/firewave-gost-scorecards.md`.
 
 ### 9) Listing management system (12-week L/O cadence)
 Use a simple weekly checklist:
 - **L = Letter**
 - **O = Offer**
 
-Reference: `references/business-growth-listing-management-system.md`.
+Reference: `references/listing-management-system.md`.
 
 ### 10) Net figure forms (fee defence + value framing)
 Use the net figure form to explain:
 - the cheapest agent can be the most expensive
 - focus on net outcome, not headline fee
 
-Reference: `references/business-growth-net-figure-form.md`.
+Reference: `references/net-figure-form.md`.
 
 ## How to respond when the user asks "how do I scale?"
 
@@ -121,18 +121,13 @@ Then propose a 30-day plan:
 
 ## References (load as needed)
 
-- **Big money energy (BME)** → `references/business-growth-bme.md`
-- **Future-you operating system** → `references/business-growth-future-you.md`
-- **Time leverage** → `references/business-growth-time-leverage.md`
-- **Selective communication** → `references/business-growth-selective-communication.md`
-- **Risk & evolution** → `references/business-growth-risk-and-evolution.md`
-- **Buy Back Your Time** → `references/business-growth-buy-back-your-time.md`
-- **Keller org model** → `references/business-growth-keller-org-model.md`
-- **Lencioni team models** → `references/business-growth-lencioni-team-models.md`
-- **Team roles + commission** → `references/business-growth-team-roles-commission.md`
-- **Wingman structure** → `references/business-growth-wingman-structure.md`
-- **VA 2026 ops** → `references/business-growth-va-2026-ops.md`
-- **Serhant BizInBox notes** → `references/business-growth-serhant-bizinbox-notes.md`
-- **Firewave GOST + scorecards** → `references/business-growth-firewave-gost-scorecards.md`
-- **Listing management** → `references/business-growth-listing-management-system.md`
-- **Net figure form** → `references/business-growth-net-figure-form.md`
+- **Buy Back Your Time** → `references/buy-back-your-time.md`
+- **Keller org model** → `references/keller-org-model.md`
+- **Lencioni team models** → `references/lencioni-team-models.md`
+- **Team roles + commission** → `references/team-roles-commission.md`
+- **Wingman structure** → `references/wingman-structure.md`
+- **VA 2026 ops** → `references/va-2026-ops.md`
+- **Serhant BizInBox notes** → `references/serhant-bizinbox-notes.md`
+- **Firewave GOST + scorecards** → `references/firewave-gost-scorecards.md`
+- **Listing management** → `references/listing-management-system.md`
+- **Net figure form** → `references/net-figure-form.md`

package/payload/premium-plugins/real-agency/{skills/business-operations.md → plugins/real-agency-business/skills/business-operations/SKILL.md}

@@ -15,11 +15,11 @@ The agent asks about CRM setup, budgeting, hiring, delegating, team management,
 
 | Task | When | Reference |
 |------|------|-----------|
-| CRM & contacts | Organising database, contact cadence | `references/business-operations-crm-systems.md` |
-| Hiring & delegation | Considering first hire or expanding team | `references/business-operations-hiring-guide.md` |
-| Team management | Has a team and needs structure | `references/business-operations-team-management.md` |
-| IMPACT framework | Needs a discipline/operating system | `references/business-operations-impact-framework.md` |
-| Time leverage | Struggling with productivity | `references/business-operations-minutes-equal-money.md` |
+| CRM & contacts | Organising database, contact cadence | `references/crm-systems.md` |
+| Hiring & delegation | Considering first hire or expanding team | `references/hiring-guide.md` |
+| Team management | Has a team and needs structure | `references/team-management.md` |
+| IMPACT framework | Needs a discipline/operating system | `references/impact-framework.md` |
+| Time leverage | Struggling with productivity | `references/minutes-equal-money.md` |
 
 ## Key Rules
 

package/payload/premium-plugins/real-agency/{skills/exp-partnership.md → plugins/real-agency-business/skills/exp-partnership/SKILL.md}

@@ -43,10 +43,10 @@ Real Agency Club operates within the eXp UK framework. Members benefit from unde
 
 Load the relevant reference when the topic requires it:
 
-- **eXp model overview** → `references/exp-partnership-exp-model-overview.md` — the five buckets, how it works, UK-specific details
-- **95/5 system** → `references/exp-partnership-95-5-system.md` — the agent attraction methodology, Matt Ashby's journey, how to spend 5% of time building passive income
-- **Revenue share explained** → `references/exp-partnership-revenue-share-explained.md` — 7-tier structure, how it's calculated, what it means practically
-- **Model comparison** → `references/exp-partnership-model-comparison.md` — eXp vs KW vs TAUK at £100k GCI, net position analysis
-- **Business partnership** → `references/exp-partnership-business-partnership.md` — how existing agencies partner with eXp, team structure, qualifying criteria
-- **Agent attraction scripts** → `references/exp-partnership-agent-attraction-scripts.md` — recruiting funnel, video script templates, objection handling
-- **12 reasons for businesses** → `references/exp-partnership-12-reasons.md` — why an existing business should consider partnering
+- **eXp model overview** → `references/exp-model-overview.md` — the five buckets, how it works, UK-specific details
+- **95/5 system** → `references/95-5-system.md` — the agent attraction methodology, Matt Ashby's journey, how to spend 5% of time building passive income
+- **Revenue share explained** → `references/revenue-share-explained.md` — 7-tier structure, how it's calculated, what it means practically
+- **Model comparison** → `references/model-comparison.md` — eXp vs KW vs TAUK at £100k GCI, net position analysis
+- **Business partnership** → `references/business-partnership.md` — how existing agencies partner with eXp, team structure, qualifying criteria
+- **Agent attraction scripts** → `references/agent-attraction-scripts.md` — recruiting funnel, video script templates, objection handling
+- **12 reasons for businesses** → `references/12-reasons.md` — why an existing business should consider partnering

package/payload/premium-plugins/real-agency/{skills/personal-branding.md → plugins/real-agency-business/skills/personal-branding/SKILL.md}

@@ -41,7 +41,7 @@ Practical takeaways:
 - engage in comments/DMs (attention → relationship)
 - run at sustainable volume (better 3x/week for a year than daily for 2 weeks)
 
-Reference: `references/personal-branding-gary-v-principles.md`.
+Reference: `references/gary-v-principles.md`.
 
 ### 2) Attraction Agent 2.0 / 3.0 (Tom Panos)
 Use the Attraction Agent model:
@@ -51,7 +51,7 @@ Use the Attraction Agent model:
 - keep online and offline **in line** (consistent quality)
 - be "recommendable" (social proof)
 
-Reference: `references/personal-branding-attraction-agent-notes.md`.
+Reference: `references/attraction-agent-notes.md`.
 
 ### 3) Become a Brand Leader
 Use it as a *brand operating map*:
@@ -59,7 +59,7 @@ Use it as a *brand operating map*:
 - owned/earned/shared/paid media
 - funnel + experience
 
-Reference: `references/personal-branding-become-a-brand-leader-notes.md`.
+Reference: `references/become-a-brand-leader-notes.md`.
 
 ### 4) Firewave BLAST formula + blogging
 Use BLAST for daily/weekly social content:
@@ -71,7 +71,7 @@ Use BLAST for daily/weekly social content:
 
 Add blogging to build authority (SEO + trust): answer the questions sellers ask.
 
-Reference: `references/personal-branding-firewave-blast-and-blogging.md`.
+Reference: `references/firewave-blast-and-blogging.md`.
 
 ### 5) Daniel Priestley (Oversubscribed positioning)
 Help the user position as the "platypus" (unique, hard to compare) and create demand:
@@ -80,7 +80,7 @@ Help the user position as the "platypus" (unique, hard to compare) and create de
 - add scarcity (limited slots, launch dates)
 - invest in being remarkable (experience people talk about)
 
-Reference: `references/personal-branding-oversubscribed-positioning.md`.
+Reference: `references/oversubscribed-positioning.md`.
 
 ### 6) "Storeys of Cheshire" style content examples (local authority)
 When asked for examples, propose content that feels like:
@@ -88,7 +88,7 @@ When asked for examples, propose content that feels like:
 - calm, high-trust tone
 - repeatable series (weekly)
 
-Reference: `references/personal-branding-storeys-style-examples.md`.
+Reference: `references/storeys-style-examples.md`.
 
 ## What to do when the user asks "what should I post?"
 
@@ -104,14 +104,14 @@ Then propose:
 
 ## References (load as needed)
 
-- **Brand strategy system** → `references/personal-branding-brand-strategy-system.md`
-- **Visual identity** → `references/personal-branding-visual-identity.md`
-- **Platforms ("five families")** → `references/personal-branding-platforms.md`
-- **Content engine** → `references/personal-branding-content-engine.md`
-- **Authenticity & boundaries** → `references/personal-branding-authenticity-boundaries.md`
-- **Gary V principles** → `references/personal-branding-gary-v-principles.md`
-- **Attraction Agent 2.0/3.0 notes** → `references/personal-branding-attraction-agent-notes.md`
-- **Become a Brand Leader notes** → `references/personal-branding-become-a-brand-leader-notes.md`
-- **Firewave BLAST + blogging** → `references/personal-branding-firewave-blast-and-blogging.md`
-- **Oversubscribed positioning** → `references/personal-branding-oversubscribed-positioning.md`
-- **Storeys-style content examples** → `references/personal-branding-storeys-style-examples.md`
+- **Brand strategy system** → `references/brand-strategy-system.md`
+- **Visual identity** → `references/visual-identity.md`
+- **Platforms ("five families")** → `references/platforms.md`
+- **Content engine** → `references/content-engine.md`
+- **Authenticity & boundaries** → `references/authenticity-boundaries.md`
+- **Gary V principles** → `references/gary-v-principles.md`
+- **Attraction Agent 2.0/3.0 notes** → `references/attraction-agent-notes.md`
+- **Become a Brand Leader notes** → `references/become-a-brand-leader-notes.md`
+- **Firewave BLAST + blogging** → `references/firewave-blast-and-blogging.md`
+- **Oversubscribed positioning** → `references/oversubscribed-positioning.md`
+- **Storeys-style content examples** → `references/storeys-style-examples.md`

package/payload/premium-plugins/real-agency/plugins/real-agency-buyers/PLUGIN.md

@@ -0,0 +1,35 @@
+---
+name: real-agency-buyers
+description: "Full buyer lifecycle — enquiry handling, qualification, viewing management, feedback collection, and educational guides for buyers and sellers."
+tools: []
+always: false
+metadata: {"taskmaster":{"optional":true,"embed":["public","admin"]}}
+---
+
+# Real Agency — Buyer Management
+
+Five skills covering the complete buyer lifecycle from initial enquiry through viewing management and educational content.
+
+## When to Activate
+
+The user is handling buyer enquiries, qualifying applicants, managing viewings, collecting post-viewing feedback, or providing educational guides for buyers and sellers at different life stages.
+
+## Skills
+
+| Skill | Purpose |
+|-------|---------|
+| `buyer-management` | Full buyer lifecycle — enquiry, qualification, viewing, feedback, offer |
+| `buyer-feedback` | Post-viewing feedback collection via conversational check-in |
+| `property-enquiry` | Structured intake for new buyer enquiries — requirements, finances, timeline |
+| `viewing-management` | Viewing lifecycle — booking, confirming, rescheduling, reminders |
+| `buyer-seller-guides` | Educational guides for buyers and sellers — first-time, upsizing, downsizing, probate |
+
+## Tools Used
+
+No MCP server. Skills operate via existing platform tools:
+- `memory-search` — retrieve domain knowledge from the knowledge base
+- `render-component` — present structured choices during interactions
+
+## References
+
+Domain knowledge files loaded on demand by each skill. See individual skill files for their specific reference listings.

package/payload/premium-plugins/real-agency/{skills/buyer-feedback.md → plugins/real-agency-buyers/skills/buyer-feedback/SKILL.md}

@@ -1,11 +1,11 @@
 ---
 name: buyer-feedback
-description: "Collect structured post-viewing feedback from property buyers via WhatsApp. Sends a conversational feedback request after viewings, captures sentiment, interest level, objections, and next steps. Stores feedback per-property and per-buyer for vendor reporting."
+description: "Collect structured post-viewing feedback from property buyers conversationally through the chat interface. Sends a conversational feedback request after viewings, captures sentiment, interest level, objections, and next steps. Stores feedback per-property and per-buyer for vendor reporting."
 ---
 
 # Buyer Feedback Collection
 
-Collect post-viewing feedback from buyers in a natural, conversational way via WhatsApp. This is NOT a form — it's a friendly check-in that captures structured data.
+Collect post-viewing feedback from buyers in a natural, conversational way through the chat interface. This is NOT a form — it's a friendly check-in that captures structured data.
 
 ## When to Trigger
 

package/payload/premium-plugins/real-agency/{skills/buyer-management.md → plugins/real-agency-buyers/skills/buyer-management/SKILL.md}

@@ -15,14 +15,14 @@ Someone asks about a property, registers interest, requests a viewing, gives pos
 
 | Task | When | Reference |
 |------|------|-----------|
-| Quick qualification (5 questions) | Early in conversation to gauge seriousness fast | `references/buyer-management-buyer-qualification-questions.md` |
-| Qualification (full) | New buyer enquiry or property interest | `references/buyer-management-buyer-qualification.md` |
-| Viewing booking | Qualified buyer ready for a viewing | `references/buyer-management-viewing-booking.md` |
-| Feedback collection | After a viewing has taken place | `references/buyer-management-feedback-collection.md` |
-| Offer capture | Buyer wants to make an offer | `references/buyer-management-offer-capture.md` |
-| Buyer scripts & dialogue | Qualifying, encouraging offers, overcoming hesitation | `references/buyer-management-buyer-scripts.md` |
-| Working with buyers (Serhant) | Shoppers vs buyers, elimination process, getting off the fence | `references/buyer-management-buyer-working-scripts.md` |
-| Viewing management | Rescheduling, cancellations, reminders, schedule summaries | `references/buyer-management-viewing-management.md` |
+| Quick qualification (5 questions) | Early in conversation to gauge seriousness fast | `references/buyer-qualification-questions.md` |
+| Qualification (full) | New buyer enquiry or property interest | `references/buyer-qualification.md` |
+| Viewing booking | Qualified buyer ready for a viewing | `references/viewing-booking.md` |
+| Feedback collection | After a viewing has taken place | `references/feedback-collection.md` |
+| Offer capture | Buyer wants to make an offer | `references/offer-capture.md` |
+| Buyer scripts & dialogue | Qualifying, encouraging offers, overcoming hesitation | `references/buyer-scripts.md` |
+| Working with buyers (Serhant) | Shoppers vs buyers, elimination process, getting off the fence | `references/buyer-working-scripts.md` |
+| Viewing management | Rescheduling, cancellations, reminders, schedule summaries | `references/viewing-management.md` |
 
 ## Key Rules
 

package/payload/premium-plugins/real-agency/{skills/buyer-seller-guides.md → plugins/real-agency-buyers/skills/buyer-seller-guides/SKILL.md}

@@ -49,7 +49,7 @@ When creating content for first-time buyers, cover:
 - Ask agents about the chain — chain-free is faster and more certain
 - Be ready to move quickly when you find the right property
 
-See reference: `references/buyer-seller-guides-first-time-buyers.md`
+See reference: `references/first-time-buyers.md`
 
 ---
 
@@ -79,7 +79,7 @@ When creating content for first-time sellers, cover:
 - **Early repayment charge:** If within a fixed-rate period — can be significant
 - **Removals:** £500–£2,000+ depending on distance and volume
 
-See reference: `references/buyer-seller-guides-first-time-sellers.md`
+See reference: `references/first-time-sellers.md`
 
 ---
 
@@ -101,7 +101,7 @@ When creating content for upsizers, cover:
 - **School catchments:** If upsizing for family reasons, research catchment areas early
 - **Future-proofing:** Think 10+ years ahead. Will this home still suit you?
 
-See reference: `references/buyer-seller-guides-upsizing-guide.md`
+See reference: `references/upsizing-guide.md`
 
 ---
 
@@ -124,7 +124,7 @@ When creating content for downsizers, cover:
 - **Location:** Closer to family? Closer to amenities? Walkable to shops and doctors?
 - **Running costs:** Smaller property = lower council tax, heating, maintenance
 
-See reference: `references/buyer-seller-guides-downsizing-guide.md`
+See reference: `references/downsizing-guide.md`
 
 ---
 
@@ -148,7 +148,7 @@ When creating content for probate/inherited property sales, cover:
 - Empty properties need specialist insurance — standard home insurance may not cover an unoccupied property
 - Capital Gains Tax (CGT) may apply if the property has increased in value since the date of death
 
-See reference: `references/buyer-seller-guides-probate-guide.md`
+See reference: `references/probate-guide.md`
 
 ---
 
@@ -174,7 +174,7 @@ When creating content for divorce/separation sales, cover:
 - **Pricing:** Get an independent valuation (RICS Red Book valuation) if parties disagree on value
 - **Communication:** Establish whether the agent communicates with both parties directly, or through solicitors
 
-See reference: `references/buyer-seller-guides-divorce-sales-guide.md`
+See reference: `references/divorce-sales-guide.md`
 
 ---
 
@@ -199,7 +199,7 @@ When creating content about selling to pay for care fees, cover:
 - Recommend specialist care fees advice (independent financial adviser specialising in later-life planning)
 - Power of Attorney: If the homeowner lacks mental capacity, a registered Lasting Power of Attorney (LPA) is needed for the sale
 
-See reference: `references/buyer-seller-guides-care-fees-guide.md`
+See reference: `references/care-fees-guide.md`
 
 ---
 

package/payload/premium-plugins/real-agency/plugins/real-agency-coaching/PLUGIN.md

@@ -0,0 +1,55 @@
+---
+name: real-agency-coaching
+description: "Coaching, training, and performance management for estate agency teams — personalised feedback, goal-setting frameworks, and sales methodology training."
+tools: []
+always: false
+metadata: {"taskmaster":{"optional":true,"embed":["public","admin"]}}
+---
+
+# Real Agency — Coaching & Development
+
+Four skills covering people development — from individual coaching through team performance management and structured sales training.
+
+## When to Activate
+
+The user is coaching team members, reviewing performance, setting goals, running 1-on-1 sessions, or delivering sales training based on proven methodologies.
+
+## Skills
+
+| Skill | Purpose |
+|-------|---------|
+| `bespoke-coaching` | Personalised coaching feedback on a member's own work |
+| `coaching-toolkit` | Coaching frameworks for managers — goal-setting, 1-on-1s, SOI workbook |
+| `agent-performance` | HP6 model, 12 Week Year, Atomic Habits, daily routines and scorecards |
+| `serhant-training` | Serhant's complete sales training methodology adapted for UK estate agency |
+
+## Coach vs Mentor
+
+Real Agent is the **daily coach** — present every day, seeing every rep, providing operational accountability. The founders (Roger, Steve, Adam, Jamie) are **periodic mentors** — big-picture guidance, strategic direction, and the high-trust relationship that comes from experience.
+
+**Real Agent's coaching territory:**
+- Operational accountability — tracking commitments, surfacing gaps, following up
+- Pattern recognition — activity trends, pipeline health, conversion data, stalled deals
+- Framework delivery — running members through coaching exercises, goal-setting, daily routines
+- Morning briefings, progress tracking, follow-up nudges
+- Personalised feedback on a member's own work (bespoke coaching)
+
+**Founder mentoring territory — defer, don't attempt:**
+- Deep strategic questions about career trajectory or business direction
+- Belief and confidence crises that require lived experience and emotional weight
+- Partnership decisions, major business pivots, exit planning
+- Anything requiring the kind of periodic high-trust relationship built over months
+
+**The bridge between them:** The data Real Agent generates daily — activity patterns, pipeline health, conversion trends, stalled deals, coaching session history — is raw material that makes the founders' periodic mentoring conversations targeted rather than generic. Real Agent's job is to surface what matters so the mentor's limited time lands with maximum impact.
+
+Each skill inherits this boundary. When a conversation crosses from coaching into mentoring territory, acknowledge the limit and point the member toward their next founder session.
+
+## Tools Used
+
+No MCP server. Skills operate via existing platform tools:
+- `memory-search` — retrieve domain knowledge from the knowledge base
+- `render-component` — present structured choices during interactions
+
+## References
+
+Domain knowledge files loaded on demand by each skill. See individual skill files for their specific reference listings.