@robylon/react-native-sdk 2.0.21 → 2.0.22-staging.0

package/src/Chatbotsdk.tsx

@@ -0,0 +1,782 @@
+import React, {
+  useState,
+  useEffect,
+  useRef,
+  useMemo,
+  useCallback,
+} from "react";
+import {
+  View,
+  StyleSheet,
+  Animated,
+  Dimensions,
+  Platform,
+  StatusBar,
+  PixelRatio,
+  FlexAlignType,
+} from "react-native";
+import { WebView, WebViewMessageEvent } from "react-native-webview";
+import FloatingButton from "./FloatingButton";
+import { API_URL, BASE_CHATBOT_URL } from "./constants";
+import { getSystemInfo, getBrowserAndOSInfoScript } from "./utils/systemInfo";
+import { useChatbotEvents } from "./hooks/useChatbotEvents";
+import { ChatbotEventType, ChatbotEventHandler } from "./types/events";
+import { logger } from "./utils/logger";
+import { enableNetworkDebug, enableWebViewDebug } from "./utils/debugConfig";
+import DebugButton from "./components/DebugButton";
+import { ErrorBoundary } from "./components/ErrorBoundary";
+import {
+  ErrorCodes,
+  ErrorTypes,
+  ErrorMessages,
+} from "./constants/errorConstants";
+import { setupGlobalErrorHandlers } from "./utils/errorHandler";
+import { errorTracker } from "./services/ErrorTrackingService";
+import { generateUUID } from "./utils/cookieUtils";
+import {
+  StorageMessageType,
+  StorageMessage,
+  getStorageScript,
+  createStorageMessage,
+} from "./utils/webViewStorage";
+import { animateWebViewOpen, animateWebViewClose } from "./utils/animations";
+
+export interface ChatbotProps {
+  api_key: string;
+  user_id?: string | null | number;
+  user_token?: string;
+  user_profile?: {
+    email?: string;
+    name?: string;
+    mobile?: string;
+    is_test_user?: boolean;
+  };
+  onEvent?: ChatbotEventHandler;
+}
+
+interface InternalChatbotProps extends ChatbotProps {
+  show_floating_button?: boolean;
+  onMessage?: (message: any) => void;
+  isFullScreen?: boolean;
+  enableAnimation?: boolean;
+  onOpen?: () => void;
+  onClose?: () => void;
+}
+
+interface ChatbotMessage {
+  type: string;
+  data?: any;
+  level?: string;
+}
+
+export enum ChatbotInterfaceType {
+  WIDGET = "WIDGET",
+  POPOVER = "POPOVER",
+  EMBED = "EMBED",
+}
+
+export enum WidgetPositionEnums {
+  RIGHT = "Right",
+  LEFT = "Left",
+}
+
+export interface WidgetInterfaceProperties {
+  position: WidgetPositionEnums;
+  side_spacing?: number;
+  bottom_spacing?: number;
+}
+
+export enum LauncherType {
+  TEXT = "TEXT",
+  IMAGE = "IMAGE",
+  TEXTUAL_IMAGE = "TEXTUAL_IMAGE",
+}
+
+export interface ChatbotConfig {
+  brand_colour: string;
+  image_url?: string;
+  chat_interface_config?: {
+    chat_bubble_prompts?: string[];
+    display_name?: string;
+    welcome_message?: string;
+    redirect_url?: string;
+  };
+  interface_type?: ChatbotInterfaceType;
+  interface_properties?: WidgetInterfaceProperties;
+  launcher_type: LauncherType;
+  launcher_properties: {
+    text?: string;
+  };
+  images: {
+    launcher_image_url?: {
+      url: string;
+    };
+  };
+}
+
+const Chatbot: React.FC<InternalChatbotProps> = ({
+  api_key,
+  user_id,
+  user_token,
+  show_floating_button = true,
+  onEvent,
+  onMessage,
+  isFullScreen = true,
+  enableAnimation = true,
+  onOpen,
+  onClose,
+  user_profile,
+}) => {
+  const [isWebViewVisible, setIsWebViewVisible] = useState(false);
+  const [chatbotConfig, setChatbotConfig] = useState<ChatbotConfig | null>(
+    null
+  );
+  const [loading, setLoading] = useState(true);
+  const webViewRef = useRef<WebView>(null);
+  const isFirstLoadRef = useRef(true);
+  const [toastVisible, setToastVisible] = useState(false);
+  const [toastMessage, setToastMessage] = useState("");
+  const [effectiveUserId, setEffectiveUserId] = useState<string>();
+  const [isStorageReady, setIsStorageReady] = useState(false);
+  const pendingStorageOps = useRef<Array<() => void>>([]);
+  const memoryCache = useRef<Record<string, string>>({});
+  const [systemInfo, setSystemInfo] = useState({ os: "", browser: "" });
+
+  // Initialize animated values
+  const animatedValues = useRef({
+    scale: new Animated.Value(1),
+    translateY: new Animated.Value(0),
+    opacity: new Animated.Value(1),
+  }).current;
+
+  // Create chatbotConfig object for events
+  const chatbotConfigForEvents = useMemo(
+    () => ({
+      userId: effectiveUserId,
+      isAnonymous: !user_id && user_id !== 0,
+      // Add other config properties as needed
+    }),
+    [effectiveUserId, user_id]
+  );
+
+  // Initialize event handling
+  const { emitEvent, onInternalEvent } = useChatbotEvents({
+    api_key,
+    chatbotConfig: chatbotConfigForEvents ?? {},
+    user_profile: user_profile,
+    onEvent: onEvent,
+    systemInfo: systemInfo ?? { os: "", browser: "" },
+  });
+
+  const triggerAppInit = () => {
+    if (webViewRef.current) {
+      webViewRef.current.injectJavaScript(`
+        // Trigger APP_READY equivalent
+        window.ReactNativeWebView.postMessage(JSON.stringify({ type: 'APP_READY' }));
+        true;
+      `);
+    }
+  };
+
+  const executeStorageOp = useCallback(
+    (operation: () => void) => {
+      if (isStorageReady) {
+        operation();
+      } else {
+        pendingStorageOps.current.push(operation);
+      }
+    },
+    [isStorageReady]
+  );
+
+  // Handle WebView messages
+  const handleMessage = useCallback(
+    (event: WebViewMessageEvent) => {
+      const { data } = event.nativeEvent;
+
+      try {
+        const parsedData: ChatbotMessage = JSON.parse(data);
+
+        // Handle storage messages
+        if (
+          Object.values(StorageMessageType).includes(
+            parsedData.type as StorageMessageType
+          )
+        ) {
+          const storageMessage = parsedData as StorageMessage;
+          switch (storageMessage.type) {
+            case StorageMessageType.STORAGE_READY:
+              setIsStorageReady(true);
+              pendingStorageOps.current.forEach((op) => op());
+              pendingStorageOps.current = [];
+              // Try to get stored ID immediately after storage is ready
+              webViewRef.current?.injectJavaScript(
+                createStorageMessage(
+                  StorageMessageType.GET_STORAGE,
+                  "rblyn_anon"
+                )
+              );
+              break;
+            case StorageMessageType.STORAGE_RESPONSE:
+              if (storageMessage.key && storageMessage.value) {
+                memoryCache.current[storageMessage.key] = storageMessage.value;
+                if (storageMessage.key === "rblyn_anon") {
+                  setEffectiveUserId(storageMessage.value);
+                }
+              }
+              break;
+            case StorageMessageType.STORAGE_ERROR:
+              logger.error("WebView storage error:", storageMessage.error);
+              break;
+          }
+          return;
+        }
+
+        // Add debug logging
+        if (__DEV__) {
+          if (parsedData?.type === "CONSOLE") {
+            console.log(`WebView ${parsedData?.level}:`, parsedData?.data);
+            return;
+          }
+          if (parsedData?.type === "ERROR") {
+            console.error("WebView Error:", parsedData?.data);
+            return;
+          }
+        }
+
+        if (parsedData?.type === "SYSTEM_INFO") {
+          setSystemInfo(parsedData?.data ?? { os: "", browser: "" });
+          return;
+        }
+
+        if (parsedData?.type === "APP_READY") {
+          emitEvent(ChatbotEventType.CHATBOT_APP_READY);
+          if (webViewRef.current && isWebViewVisible) {
+            webViewRef.current?.injectJavaScript(getBrowserAndOSInfoScript());
+
+            const messageData = {
+              name: "registerUserId",
+              action: "registerUserId",
+              data: {
+                userId: effectiveUserId,
+                token: user_token ? `${user_token}` : undefined,
+                userProfile: {
+                  ...user_profile,
+                },
+              },
+            };
+            logger.debug("messageData====>", JSON.stringify(messageData));
+            webViewRef.current?.injectJavaScript(`
+            window.postMessage(${JSON.stringify({
+              name: "openFrame",
+              domain: "app-domain.com",
+            })}, '*');
+            window.postMessage(${JSON.stringify(messageData)}, '*');
+          `);
+          }
+        }
+
+        // Handle other message types
+        switch (parsedData?.type) {
+          case "close_chatbot":
+            closeWebView();
+            break;
+          case "CHATBOT_LOADED":
+            emitEvent(ChatbotEventType.CHATBOT_LOADED, parsedData?.data);
+            break;
+          case "CHAT_INITIALIZED":
+            emitEvent(ChatbotEventType.CHAT_INITIALIZED, parsedData?.data);
+            break;
+          case "SESSION_REFRESHED":
+            emitEvent(ChatbotEventType.SESSION_REFRESHED, parsedData?.data);
+            break;
+          case "CHAT_INITIALIZATION_FAILED":
+            emitEvent(
+              ChatbotEventType.CHAT_INITIALIZATION_FAILED,
+              parsedData?.data
+            );
+            break;
+          default:
+            if (onMessage) onMessage(parsedData ?? {});
+        }
+      } catch (error) {
+        errorTracker.trackError(
+          error instanceof Error
+            ? error
+            : new Error("Failed to parse WebView message"),
+          "ChatbotSDK",
+          {
+            type: ErrorTypes.RUNTIME_ERROR,
+            context: { messageData: data },
+          }
+        );
+      }
+    },
+    [
+      emitEvent,
+      isWebViewVisible,
+      onMessage,
+      systemInfo,
+      effectiveUserId,
+      user_token,
+      user_profile,
+    ]
+  );
+
+  // Initialize user ID
+  useEffect(() => {
+    const initializeUserId = async () => {
+      let userId = user_id ? String(user_id) : undefined;
+
+      if (!userId) {
+        // Try memory cache first
+        userId = memoryCache.current["rblyn_anon"];
+
+        if (!userId) {
+          userId = generateUUID();
+          executeStorageOp(() => {
+            webViewRef.current?.injectJavaScript(
+              createStorageMessage(
+                StorageMessageType.SET_STORAGE,
+                "rblyn_anon",
+                userId!
+              )
+            );
+          });
+        }
+      }
+
+      setEffectiveUserId(userId);
+    };
+
+    initializeUserId();
+  }, [user_id, executeStorageOp]);
+
+  // Initialize WebView storage
+  useEffect(() => {
+    if (webViewRef.current) {
+      webViewRef.current.injectJavaScript(getStorageScript());
+      // Try to get stored ID once storage is ready
+      executeStorageOp(() => {
+        webViewRef.current?.injectJavaScript(
+          createStorageMessage(StorageMessageType.GET_STORAGE, "rblyn_anon")
+        );
+      });
+    }
+  }, []);
+
+  useEffect(() => {
+    const fetchChatbotConfig = async () => {
+      try {
+        const endpointUrl = `${API_URL}/chat/chatbot/get/`;
+        const payload = {
+          client_user_id: effectiveUserId,
+          org_id: api_key,
+          token: user_token,
+          extra_info: {},
+        };
+
+        // setToastMessage(endpointUrl + " : " + BASE_CHATBOT_URL);
+        // setToastVisible(true);
+
+        const response = await fetch(endpointUrl, {
+          method: "POST",
+          headers: {
+            "Content-Type": "application/json",
+          },
+          body: JSON.stringify(payload),
+        });
+
+        if (!response.ok) {
+          throw new Error("Failed to fetch chatbot configuration");
+        }
+
+        const data = await response.json();
+        const orgInfo = data?.user?.org_info;
+
+        if (orgInfo) {
+          const config: ChatbotConfig = {
+            brand_colour: orgInfo.brand_config?.colors?.brand_color || "",
+            image_url: orgInfo.brand_config?.launcher_logo_url || "",
+            chat_interface_config: {
+              chat_bubble_prompts: [],
+              display_name: orgInfo.brand_config?.display_name || "",
+              welcome_message:
+                orgInfo.brand_config?.welcome_message ||
+                "Hey! What can we help you with today?",
+              redirect_url: orgInfo.brand_config?.redirect_url || "",
+            },
+            interface_properties: {
+              position:
+                orgInfo.brand_config?.interface_properties?.position ||
+                WidgetPositionEnums.RIGHT,
+              side_spacing:
+                orgInfo.brand_config?.interface_properties?.side_spacing ?? 20,
+              bottom_spacing:
+                orgInfo.brand_config?.interface_properties?.bottom_spacing ??
+                20,
+            },
+            interface_type:
+              orgInfo.brand_config?.interface_type ||
+              ChatbotInterfaceType.WIDGET,
+            launcher_type:
+              orgInfo.brand_config?.launcher_type || LauncherType.IMAGE,
+            launcher_properties: {
+              text: orgInfo.brand_config?.launcher_properties?.text || "",
+            },
+            images: {
+              launcher_image_url: {
+                url:
+                  orgInfo.brand_config?.images?.launcher_image_url?.url || "",
+              },
+            },
+          };
+          setChatbotConfig(config);
+        }
+      } catch (error) {
+        errorTracker.trackError(
+          error instanceof Error
+            ? error
+            : new Error("Failed to fetch chatbot configuration"),
+          "ChatbotSDK",
+          {
+            type: ErrorTypes.NETWORK_ERROR,
+            context: { api_key, user_id },
+          }
+        );
+      } finally {
+        setLoading(false);
+      }
+    };
+
+    if (api_key && effectiveUserId) {
+      fetchChatbotConfig();
+    }
+  }, [api_key, effectiveUserId, user_token]);
+
+  function constructUrl(): string {
+    if (!effectiveUserId) return "";
+    const params = new URLSearchParams({
+      id: api_key,
+    });
+    console.log("BASE_CHATBOT_URL SDK_VERSION", BASE_CHATBOT_URL);
+    return `${BASE_CHATBOT_URL}?${params.toString()}`;
+  }
+
+  // Handle opening the chatbot
+  const openWebView = useCallback(() => {
+    setIsWebViewVisible(true);
+    if (enableAnimation) {
+      animateWebViewOpen(animatedValues, () => {
+        onOpen?.();
+        emitEvent(ChatbotEventType.CHATBOT_OPENED);
+        if (!isFirstLoadRef.current) {
+          setTimeout(triggerAppInit, 100);
+        }
+      });
+    } else {
+      requestAnimationFrame(() => {
+        onOpen?.();
+        emitEvent(ChatbotEventType.CHATBOT_OPENED);
+        if (!isFirstLoadRef.current) {
+          setTimeout(triggerAppInit, 100);
+        }
+      });
+    }
+  }, [enableAnimation, animatedValues, onOpen, emitEvent]);
+
+  // NOt Needed
+  // Handle closing the chatbot
+  const closeWebView = useCallback(() => {
+    if (webViewRef.current) {
+      webViewRef.current.postMessage(
+        JSON.stringify({
+          name: "closeFrame",
+          domain: "app-domain.com",
+        })
+      );
+    }
+
+    if (enableAnimation) {
+      animateWebViewClose(animatedValues, () => {
+        setIsWebViewVisible(false);
+        onClose?.();
+        emitEvent(ChatbotEventType.CHATBOT_CLOSED);
+      });
+    } else {
+      setIsWebViewVisible(false);
+      onClose?.();
+      emitEvent(ChatbotEventType.CHATBOT_CLOSED);
+    }
+  }, [enableAnimation, animatedValues, onClose, emitEvent]);
+
+  // Emit button loaded event when component mounts
+  useEffect(() => {
+    if (show_floating_button && chatbotConfig) {
+      emitEvent(ChatbotEventType.CHATBOT_BUTTON_LOADED);
+    }
+  }, [show_floating_button, chatbotConfig, emitEvent]);
+
+  const getScreenDimensions = () => {
+    const windowHeight = Dimensions.get("window").height;
+    const windowWidth = Dimensions.get("window").width;
+    const statusBarHeight =
+      Platform.OS === "ios" ? 0 : StatusBar.currentHeight || 0;
+
+    return {
+      height: windowHeight - statusBarHeight,
+      width: windowWidth,
+    };
+  };
+
+  const screenDimensions = getScreenDimensions();
+
+  useEffect(() => {
+    if (__DEV__) {
+      enableNetworkDebug();
+    }
+  }, []);
+
+  // Deliberate error for testing error boundary
+  // useEffect(() => {
+  //   if (__DEV__) {
+  //     // Set up global error handlers
+  //     setupGlobalErrorHandlers();
+
+  //     // Test async error
+  //     setTimeout(() => {
+  //       Promise.reject(new Error("Test async error"));
+  //     }, 1000);
+
+  //     // Test sync error
+  //     setTimeout(() => {
+  //       throw new Error("Test sync error");
+  //     }, 2000);
+  //   }
+  // }, []);
+
+  const position = chatbotConfig?.interface_properties?.position || "Right";
+  const sideSpacing = chatbotConfig?.interface_properties?.side_spacing ?? 20;
+  const bottomSpacing =
+    chatbotConfig?.interface_properties?.bottom_spacing ?? 20;
+
+  // const mainContainerStyle = useMemo(() => {
+  //   return {
+  //     ...styles.mainContainer,
+  //     [position.toLowerCase()]: `${sideSpacing ?? 20}px`,
+  //     alignItems:
+  //       position === "Right" ? "flex-end" : ("flex-start" as FlexAlignType),
+  //     // Explicitly clear mobile-specific styles
+  //     top: undefined,
+  //     [position === "Right" ? "left" : "right"]: undefined,
+  //     backgroundColor: "green",
+  //   };
+  // }, [position, sideSpacing, styles.mainContainer]);
+
+  return (
+    <ErrorBoundary componentName="ChatbotSDK">
+      <View style={styles?.mainContainer}>
+        {!loading && (
+          <>
+            <ErrorBoundary componentName="FloatingButton">
+              {show_floating_button && api_key && chatbotConfig && (
+                <FloatingButton
+                  chatbotConfig={chatbotConfig}
+                  isWebViewVisible={isWebViewVisible}
+                  onPress={() => {
+                    emitEvent(ChatbotEventType.CHATBOT_BUTTON_CLICKED);
+                    openWebView();
+                  }}
+                  brandColor={chatbotConfig.brand_colour}
+                  imageUrl={chatbotConfig.image_url}
+                />
+              )}
+            </ErrorBoundary>
+            <View
+              style={[
+                styles.webViewWrapper,
+                { height: isWebViewVisible ? "100%" : 0 },
+              ]}
+              pointerEvents={isWebViewVisible ? "auto" : "none"}
+            >
+              <Animated.View
+                style={[
+                  styles.fullScreenContainer,
+                  {
+                    opacity: animatedValues.opacity,
+                    transform: [
+                      { scale: animatedValues.scale },
+                      { translateY: animatedValues.translateY },
+                    ],
+                  },
+                ]}
+              >
+                <ErrorBoundary componentName="ChatbotWebView">
+                  <WebView
+                    ref={webViewRef}
+                    source={{
+                      uri: constructUrl(),
+                    }}
+                    onMessage={handleMessage}
+                    style={styles.webview}
+                    containerStyle={
+                      isFullScreen
+                        ? {
+                            width: screenDimensions.width,
+                            height: screenDimensions.height - 40,
+                          }
+                        : undefined
+                    }
+                    allowsInlineMediaPlayback={true}
+                    mediaPlaybackRequiresUserAction={false}
+                    allowFileAccess={false}
+                    geolocationEnabled={false}
+                    javaScriptEnabled={true}
+                    domStorageEnabled={true}
+                    cacheEnabled={true}
+                    scrollEnabled={true}
+                    bounces={false}
+                    onShouldStartLoadWithRequest={(request) => {
+                      return request.url.startsWith(BASE_CHATBOT_URL);
+                    }}
+                    startInLoadingState={isFirstLoadRef.current}
+                    onLoadEnd={() => {
+                      if (__DEV__) {
+                        enableWebViewDebug(webViewRef);
+                      }
+                      webViewRef.current?.injectJavaScript(`
+  if (!document.querySelector('meta[name="viewport"]')) {
+    var meta = document.createElement('meta');
+    meta.name = 'viewport';
+    meta.content = 'width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no';
+    document.getElementsByTagName('head')[0].appendChild(meta);
+  }
+
+  if (!document.querySelector('#injectedStyle')) {
+    const style = document.createElement('style');
+    style.id = 'injectedStyle';
+    style.textContent = \`
+      html, body, #root, #__next {
+        height: 100% !important;
+        min-height: 100% !important;
+        overflow: hidden !important;
+      }
+    \`;
+    document.head.appendChild(style);
+  }
+
+  window.sendToChatbot = function(message) {
+    window.ReactNativeWebView.postMessage(JSON.stringify(message));
+  };
+
+  // Only create observer if it doesn't exist
+  if (!window.closeButtonObserver) {
+    // Setup mutation observer to watch for close button
+    window.closeButtonObserver = new MutationObserver(function(mutations) {
+      const closeButton = document.querySelector('.chatbot-close-button');
+      if (closeButton && !closeButton.hasAttribute('listener-attached')) {
+        closeButton.setAttribute('listener-attached', 'true');
+        closeButton.addEventListener('click', () => {
+          try {
+            const message = { type: 'close_chatbot' };
+            window.ReactNativeWebView.postMessage(JSON.stringify(message));
+          } catch (error) {
+            console.error('Error sending close message:', error);
+          }
+        });
+        console.log('Close button listener attached');
+      }
+    });
+
+    // Start observing
+    window.closeButtonObserver.observe(document.body, {
+      childList: true,
+      subtree: true
+    });
+
+    // Initial check for existing button
+    const existingButton = document.querySelector('.chatbot-close-button');
+    if (existingButton && !existingButton.hasAttribute('listener-attached')) {
+      existingButton.setAttribute('listener-attached', 'true');
+      existingButton.addEventListener('click', () => {
+        try {
+          const message = { type: 'close_chatbot' };
+          window.ReactNativeWebView.postMessage(JSON.stringify(message));
+        } catch (error) {
+          console.error('Error sending close message:', error);
+        }
+      });
+      console.log('Close button listener attached to existing button');
+    }
+  }
+
+  true;
+`);
+                      isFirstLoadRef.current = false;
+                    }}
+                    onError={(syntheticEvent) => {
+                      const { nativeEvent } = syntheticEvent;
+                      errorTracker.trackError(
+                        new Error(nativeEvent.description),
+                        "ChatbotWebView",
+                        {
+                          type: ErrorTypes.RUNTIME_ERROR,
+                          context: {
+                            url: nativeEvent.url,
+                            code: nativeEvent.code,
+                          },
+                        }
+                      );
+                    }}
+                  />
+                </ErrorBoundary>
+              </Animated.View>
+            </View>
+          </>
+        )}
+        {/* <Toast message={toastMessage} visible={toastVisible} duration={10000} /> */}
+        {__DEV__ && <DebugButton />}
+      </View>
+    </ErrorBoundary>
+  );
+};
+
+const styles = StyleSheet.create({
+  mainContainer: {
+    flex: 1,
+    position: "relative",
+    overflow: "visible",
+  },
+  webViewWrapper: {
+    position: "absolute",
+    top: 0,
+    left: 0,
+    right: 0,
+    bottom: 0,
+    overflow: "visible",
+    zIndex: 10000,
+    backgroundColor: "#ffffff",
+  },
+  fullScreenContainer: {
+    position: "absolute",
+    top: 0,
+    left: 0,
+    right: 0,
+    bottom: 0,
+    backgroundColor: "white",
+    zIndex: 10000,
+    overflow: "visible",
+    // height: Platform.OS === "android" ? "100%" : "100%",
+  },
+  inlineContainer: {
+    flex: 1,
+    backgroundColor: "white",
+  },
+  webview: {
+    flex: 1,
+    backgroundColor: "white",
+    zIndex: 10000,
+  },
+});
+
+export default Chatbot;