@roarkanalytics/sdk 5.10.0 → 5.12.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (54) hide show
  1. package/CHANGELOG.md +24 -0
  2. package/client.d.mts +4 -4
  3. package/client.d.mts.map +1 -1
  4. package/client.d.ts +4 -4
  5. package/client.d.ts.map +1 -1
  6. package/client.js.map +1 -1
  7. package/client.mjs.map +1 -1
  8. package/package.json +1 -1
  9. package/resources/analytics.d.mts +29 -20
  10. package/resources/analytics.d.mts.map +1 -1
  11. package/resources/analytics.d.ts +29 -20
  12. package/resources/analytics.d.ts.map +1 -1
  13. package/resources/call.d.mts +110 -7
  14. package/resources/call.d.mts.map +1 -1
  15. package/resources/call.d.ts +110 -7
  16. package/resources/call.d.ts.map +1 -1
  17. package/resources/call.js +35 -0
  18. package/resources/call.js.map +1 -1
  19. package/resources/call.mjs +35 -0
  20. package/resources/call.mjs.map +1 -1
  21. package/resources/config.d.mts +48 -48
  22. package/resources/config.d.mts.map +1 -1
  23. package/resources/config.d.ts +48 -48
  24. package/resources/config.d.ts.map +1 -1
  25. package/resources/dashboard.d.mts +297 -201
  26. package/resources/dashboard.d.mts.map +1 -1
  27. package/resources/dashboard.d.ts +297 -201
  28. package/resources/dashboard.d.ts.map +1 -1
  29. package/resources/index.d.mts +2 -2
  30. package/resources/index.d.mts.map +1 -1
  31. package/resources/index.d.ts +2 -2
  32. package/resources/index.d.ts.map +1 -1
  33. package/resources/index.js.map +1 -1
  34. package/resources/index.mjs.map +1 -1
  35. package/resources/metric-collection-job.d.mts +102 -10
  36. package/resources/metric-collection-job.d.mts.map +1 -1
  37. package/resources/metric-collection-job.d.ts +102 -10
  38. package/resources/metric-collection-job.d.ts.map +1 -1
  39. package/resources/metric-collection-job.js +21 -0
  40. package/resources/metric-collection-job.js.map +1 -1
  41. package/resources/metric-collection-job.mjs +21 -0
  42. package/resources/metric-collection-job.mjs.map +1 -1
  43. package/src/client.ts +8 -0
  44. package/src/resources/analytics.ts +41 -22
  45. package/src/resources/call.ts +125 -6
  46. package/src/resources/config.ts +120 -72
  47. package/src/resources/dashboard.ts +411 -233
  48. package/src/resources/index.ts +4 -0
  49. package/src/resources/metric-collection-job.ts +118 -9
  50. package/src/version.ts +1 -1
  51. package/version.d.mts +1 -1
  52. package/version.d.ts +1 -1
  53. package/version.js +1 -1
  54. package/version.mjs +1 -1
@@ -169,18 +169,21 @@ export declare namespace DashboardCreateResponse {
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  */
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  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
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  /**
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- * The value to compare against (an agent id, "call" / "chat", a property value).
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- */
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- value: string | number | boolean;
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- /**
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- * Defaults to EQUALS.
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+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
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+ * where the property is set, whatever the value, or missing (never sent, sent as
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+ * null, or removed); they take no value.
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  */
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- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
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  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
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  */
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  property?: string;
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+ /**
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+ * The value to compare against (an agent id, "call" / "chat", a property value).
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+ * Required except with IS_SET / IS_NOT_SET.
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+ */
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+ value?: string | number | boolean;
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  }
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  interface UnionMember0 {
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  type: 'LAST';
@@ -283,7 +286,7 @@ export declare namespace DashboardCreateResponse {
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  * PASS_RATE condition operator. Omit for a threshold metric: its own condition is
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  * used.
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  */
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- passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * PASS_RATE condition value, e.g. 4 or "resolved".
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  */
@@ -317,18 +320,21 @@ export declare namespace DashboardCreateResponse {
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  */
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  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
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  /**
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- * The value to compare against (an agent id, "call" / "chat", a property value).
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- */
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- value: string | number | boolean;
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- /**
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- * Defaults to EQUALS.
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+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
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+ * where the property is set, whatever the value, or missing (never sent, sent as
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+ * null, or removed); they take no value.
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  */
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- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
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  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
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  */
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  property?: string;
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+ /**
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+ * The value to compare against (an agent id, "call" / "chat", a property value).
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+ * Required except with IS_SET / IS_NOT_SET.
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+ */
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+ value?: string | number | boolean;
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  }
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  }
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  interface ComparisonGroup {
@@ -346,18 +352,21 @@ export declare namespace DashboardCreateResponse {
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  */
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  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
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  /**
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- * The value to compare against (an agent id, "call" / "chat", a property value).
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- */
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- value: string | number | boolean;
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- /**
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- * Defaults to EQUALS.
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+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
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+ * where the property is set, whatever the value, or missing (never sent, sent as
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+ * null, or removed); they take no value.
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  */
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- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
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  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
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  */
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  property?: string;
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+ /**
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+ * The value to compare against (an agent id, "call" / "chat", a property value).
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+ * Required except with IS_SET / IS_NOT_SET.
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+ */
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+ value?: string | number | boolean;
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  }
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  }
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  interface Filter {
@@ -366,18 +375,21 @@ export declare namespace DashboardCreateResponse {
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  */
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  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
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  /**
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- * The value to compare against (an agent id, "call" / "chat", a property value).
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- */
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- value: string | number | boolean;
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- /**
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- * Defaults to EQUALS.
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+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
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+ * where the property is set, whatever the value, or missing (never sent, sent as
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+ * null, or removed); they take no value.
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  */
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- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
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  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
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  */
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  property?: string;
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+ /**
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+ * The value to compare against (an agent id, "call" / "chat", a property value).
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+ * Required except with IS_SET / IS_NOT_SET.
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+ */
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+ value?: string | number | boolean;
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  }
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  }
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  }
@@ -414,18 +426,21 @@ export declare namespace DashboardUpdateResponse {
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  */
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  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
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  /**
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- * The value to compare against (an agent id, "call" / "chat", a property value).
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- */
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- value: string | number | boolean;
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- /**
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- * Defaults to EQUALS.
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+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
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+ * where the property is set, whatever the value, or missing (never sent, sent as
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+ * null, or removed); they take no value.
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  */
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- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
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  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
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  */
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  property?: string;
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+ /**
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+ * The value to compare against (an agent id, "call" / "chat", a property value).
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+ * Required except with IS_SET / IS_NOT_SET.
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+ */
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+ value?: string | number | boolean;
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  }
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  interface UnionMember0 {
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  type: 'LAST';
@@ -528,7 +543,7 @@ export declare namespace DashboardUpdateResponse {
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  * PASS_RATE condition operator. Omit for a threshold metric: its own condition is
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  * used.
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  */
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- passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * PASS_RATE condition value, e.g. 4 or "resolved".
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  */
@@ -562,18 +577,21 @@ export declare namespace DashboardUpdateResponse {
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  */
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  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
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  /**
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- * The value to compare against (an agent id, "call" / "chat", a property value).
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- */
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- value: string | number | boolean;
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- /**
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- * Defaults to EQUALS.
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+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
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+ * where the property is set, whatever the value, or missing (never sent, sent as
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+ * null, or removed); they take no value.
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  */
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- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
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  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
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  */
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  property?: string;
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+ /**
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+ * The value to compare against (an agent id, "call" / "chat", a property value).
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+ * Required except with IS_SET / IS_NOT_SET.
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+ */
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+ value?: string | number | boolean;
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  }
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  }
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  interface ComparisonGroup {
@@ -591,18 +609,21 @@ export declare namespace DashboardUpdateResponse {
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  */
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  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
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  /**
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- * The value to compare against (an agent id, "call" / "chat", a property value).
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- */
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- value: string | number | boolean;
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- /**
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- * Defaults to EQUALS.
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+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
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+ * where the property is set, whatever the value, or missing (never sent, sent as
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+ * null, or removed); they take no value.
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  */
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- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
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  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
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  */
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  property?: string;
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+ /**
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+ * The value to compare against (an agent id, "call" / "chat", a property value).
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+ * Required except with IS_SET / IS_NOT_SET.
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+ */
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+ value?: string | number | boolean;
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  }
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  }
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  interface Filter {
@@ -611,18 +632,21 @@ export declare namespace DashboardUpdateResponse {
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  */
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  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
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  /**
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- * The value to compare against (an agent id, "call" / "chat", a property value).
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- */
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- value: string | number | boolean;
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- /**
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- * Defaults to EQUALS.
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+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
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+ * where the property is set, whatever the value, or missing (never sent, sent as
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+ * null, or removed); they take no value.
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  */
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- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
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  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
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  */
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  property?: string;
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+ /**
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+ * The value to compare against (an agent id, "call" / "chat", a property value).
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+ * Required except with IS_SET / IS_NOT_SET.
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+ */
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+ value?: string | number | boolean;
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  }
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  }
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  }
@@ -767,7 +791,7 @@ export declare namespace DashboardCreateWidgetResponse {
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  * PASS_RATE condition operator. Omit for a threshold metric: its own condition is
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  * used.
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  */
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- passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * PASS_RATE condition value, e.g. 4 or "resolved".
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  */
@@ -801,18 +825,21 @@ export declare namespace DashboardCreateWidgetResponse {
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  */
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  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
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  /**
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- * The value to compare against (an agent id, "call" / "chat", a property value).
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- */
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- value: string | number | boolean;
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- /**
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- * Defaults to EQUALS.
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+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
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+ * where the property is set, whatever the value, or missing (never sent, sent as
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+ * null, or removed); they take no value.
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  */
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- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
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  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
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  */
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  property?: string;
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+ /**
839
+ * The value to compare against (an agent id, "call" / "chat", a property value).
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+ * Required except with IS_SET / IS_NOT_SET.
841
+ */
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+ value?: string | number | boolean;
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  }
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  }
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  interface ComparisonGroup {
@@ -830,18 +857,21 @@ export declare namespace DashboardCreateWidgetResponse {
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  */
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  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
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  /**
833
- * The value to compare against (an agent id, "call" / "chat", a property value).
834
- */
835
- value: string | number | boolean;
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- /**
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- * Defaults to EQUALS.
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+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
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+ * where the property is set, whatever the value, or missing (never sent, sent as
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+ * null, or removed); they take no value.
838
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  */
839
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
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+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
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  /**
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  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
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  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
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  */
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  property?: string;
870
+ /**
871
+ * The value to compare against (an agent id, "call" / "chat", a property value).
872
+ * Required except with IS_SET / IS_NOT_SET.
873
+ */
874
+ value?: string | number | boolean;
845
875
  }
846
876
  }
847
877
  interface Filter {
@@ -850,18 +880,21 @@ export declare namespace DashboardCreateWidgetResponse {
850
880
  */
851
881
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
852
882
  /**
853
- * The value to compare against (an agent id, "call" / "chat", a property value).
854
- */
855
- value: string | number | boolean;
856
- /**
857
- * Defaults to EQUALS.
883
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
884
+ * where the property is set, whatever the value, or missing (never sent, sent as
885
+ * null, or removed); they take no value.
858
886
  */
859
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
887
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
860
888
  /**
861
889
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
862
890
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
863
891
  */
864
892
  property?: string;
893
+ /**
894
+ * The value to compare against (an agent id, "call" / "chat", a property value).
895
+ * Required except with IS_SET / IS_NOT_SET.
896
+ */
897
+ value?: string | number | boolean;
865
898
  }
866
899
  }
867
900
  }
@@ -906,18 +939,21 @@ export declare namespace DashboardGetByIDResponse {
906
939
  */
907
940
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
908
941
  /**
909
- * The value to compare against (an agent id, "call" / "chat", a property value).
910
- */
911
- value: string | number | boolean;
912
- /**
913
- * Defaults to EQUALS.
942
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
943
+ * where the property is set, whatever the value, or missing (never sent, sent as
944
+ * null, or removed); they take no value.
914
945
  */
915
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
946
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
916
947
  /**
917
948
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
918
949
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
919
950
  */
920
951
  property?: string;
952
+ /**
953
+ * The value to compare against (an agent id, "call" / "chat", a property value).
954
+ * Required except with IS_SET / IS_NOT_SET.
955
+ */
956
+ value?: string | number | boolean;
921
957
  }
922
958
  interface UnionMember0 {
923
959
  type: 'LAST';
@@ -1020,7 +1056,7 @@ export declare namespace DashboardGetByIDResponse {
1020
1056
  * PASS_RATE condition operator. Omit for a threshold metric: its own condition is
1021
1057
  * used.
1022
1058
  */
1023
- passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1059
+ passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1024
1060
  /**
1025
1061
  * PASS_RATE condition value, e.g. 4 or "resolved".
1026
1062
  */
@@ -1054,18 +1090,21 @@ export declare namespace DashboardGetByIDResponse {
1054
1090
  */
1055
1091
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1056
1092
  /**
1057
- * The value to compare against (an agent id, "call" / "chat", a property value).
1058
- */
1059
- value: string | number | boolean;
1060
- /**
1061
- * Defaults to EQUALS.
1093
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1094
+ * where the property is set, whatever the value, or missing (never sent, sent as
1095
+ * null, or removed); they take no value.
1062
1096
  */
1063
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1097
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1064
1098
  /**
1065
1099
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1066
1100
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1067
1101
  */
1068
1102
  property?: string;
1103
+ /**
1104
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1105
+ * Required except with IS_SET / IS_NOT_SET.
1106
+ */
1107
+ value?: string | number | boolean;
1069
1108
  }
1070
1109
  }
1071
1110
  interface ComparisonGroup {
@@ -1083,18 +1122,21 @@ export declare namespace DashboardGetByIDResponse {
1083
1122
  */
1084
1123
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1085
1124
  /**
1086
- * The value to compare against (an agent id, "call" / "chat", a property value).
1087
- */
1088
- value: string | number | boolean;
1089
- /**
1090
- * Defaults to EQUALS.
1125
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1126
+ * where the property is set, whatever the value, or missing (never sent, sent as
1127
+ * null, or removed); they take no value.
1091
1128
  */
1092
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1129
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1093
1130
  /**
1094
1131
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1095
1132
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1096
1133
  */
1097
1134
  property?: string;
1135
+ /**
1136
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1137
+ * Required except with IS_SET / IS_NOT_SET.
1138
+ */
1139
+ value?: string | number | boolean;
1098
1140
  }
1099
1141
  }
1100
1142
  interface Filter {
@@ -1103,18 +1145,21 @@ export declare namespace DashboardGetByIDResponse {
1103
1145
  */
1104
1146
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1105
1147
  /**
1106
- * The value to compare against (an agent id, "call" / "chat", a property value).
1107
- */
1108
- value: string | number | boolean;
1109
- /**
1110
- * Defaults to EQUALS.
1148
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1149
+ * where the property is set, whatever the value, or missing (never sent, sent as
1150
+ * null, or removed); they take no value.
1111
1151
  */
1112
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1152
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1113
1153
  /**
1114
1154
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1115
1155
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1116
1156
  */
1117
1157
  property?: string;
1158
+ /**
1159
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1160
+ * Required except with IS_SET / IS_NOT_SET.
1161
+ */
1162
+ value?: string | number | boolean;
1118
1163
  }
1119
1164
  }
1120
1165
  }
@@ -1308,7 +1353,7 @@ export declare namespace DashboardUpdateWidgetResponse {
1308
1353
  * PASS_RATE condition operator. Omit for a threshold metric: its own condition is
1309
1354
  * used.
1310
1355
  */
1311
- passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1356
+ passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1312
1357
  /**
1313
1358
  * PASS_RATE condition value, e.g. 4 or "resolved".
1314
1359
  */
@@ -1342,18 +1387,21 @@ export declare namespace DashboardUpdateWidgetResponse {
1342
1387
  */
1343
1388
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1344
1389
  /**
1345
- * The value to compare against (an agent id, "call" / "chat", a property value).
1346
- */
1347
- value: string | number | boolean;
1348
- /**
1349
- * Defaults to EQUALS.
1390
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1391
+ * where the property is set, whatever the value, or missing (never sent, sent as
1392
+ * null, or removed); they take no value.
1350
1393
  */
1351
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1394
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1352
1395
  /**
1353
1396
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1354
1397
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1355
1398
  */
1356
1399
  property?: string;
1400
+ /**
1401
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1402
+ * Required except with IS_SET / IS_NOT_SET.
1403
+ */
1404
+ value?: string | number | boolean;
1357
1405
  }
1358
1406
  }
1359
1407
  interface ComparisonGroup {
@@ -1371,18 +1419,21 @@ export declare namespace DashboardUpdateWidgetResponse {
1371
1419
  */
1372
1420
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1373
1421
  /**
1374
- * The value to compare against (an agent id, "call" / "chat", a property value).
1375
- */
1376
- value: string | number | boolean;
1377
- /**
1378
- * Defaults to EQUALS.
1422
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1423
+ * where the property is set, whatever the value, or missing (never sent, sent as
1424
+ * null, or removed); they take no value.
1379
1425
  */
1380
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1426
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1381
1427
  /**
1382
1428
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1383
1429
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1384
1430
  */
1385
1431
  property?: string;
1432
+ /**
1433
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1434
+ * Required except with IS_SET / IS_NOT_SET.
1435
+ */
1436
+ value?: string | number | boolean;
1386
1437
  }
1387
1438
  }
1388
1439
  interface Filter {
@@ -1391,18 +1442,21 @@ export declare namespace DashboardUpdateWidgetResponse {
1391
1442
  */
1392
1443
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1393
1444
  /**
1394
- * The value to compare against (an agent id, "call" / "chat", a property value).
1395
- */
1396
- value: string | number | boolean;
1397
- /**
1398
- * Defaults to EQUALS.
1445
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1446
+ * where the property is set, whatever the value, or missing (never sent, sent as
1447
+ * null, or removed); they take no value.
1399
1448
  */
1400
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1449
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1401
1450
  /**
1402
1451
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1403
1452
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1404
1453
  */
1405
1454
  property?: string;
1455
+ /**
1456
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1457
+ * Required except with IS_SET / IS_NOT_SET.
1458
+ */
1459
+ value?: string | number | boolean;
1406
1460
  }
1407
1461
  }
1408
1462
  }
@@ -1426,18 +1480,21 @@ export declare namespace DashboardCreateParams {
1426
1480
  */
1427
1481
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1428
1482
  /**
1429
- * The value to compare against (an agent id, "call" / "chat", a property value).
1430
- */
1431
- value: string | number | boolean;
1432
- /**
1433
- * Defaults to EQUALS.
1483
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1484
+ * where the property is set, whatever the value, or missing (never sent, sent as
1485
+ * null, or removed); they take no value.
1434
1486
  */
1435
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1487
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1436
1488
  /**
1437
1489
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1438
1490
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1439
1491
  */
1440
1492
  property?: string;
1493
+ /**
1494
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1495
+ * Required except with IS_SET / IS_NOT_SET.
1496
+ */
1497
+ value?: string | number | boolean;
1441
1498
  }
1442
1499
  interface UnionMember0 {
1443
1500
  type: 'LAST';
@@ -1539,7 +1596,7 @@ export declare namespace DashboardCreateParams {
1539
1596
  * PASS_RATE condition operator. Omit for a threshold metric: its own condition is
1540
1597
  * used.
1541
1598
  */
1542
- passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1599
+ passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1543
1600
  /**
1544
1601
  * PASS_RATE condition value, e.g. 4 or "resolved".
1545
1602
  */
@@ -1573,18 +1630,21 @@ export declare namespace DashboardCreateParams {
1573
1630
  */
1574
1631
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1575
1632
  /**
1576
- * The value to compare against (an agent id, "call" / "chat", a property value).
1577
- */
1578
- value: string | number | boolean;
1579
- /**
1580
- * Defaults to EQUALS.
1633
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1634
+ * where the property is set, whatever the value, or missing (never sent, sent as
1635
+ * null, or removed); they take no value.
1581
1636
  */
1582
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1637
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1583
1638
  /**
1584
1639
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1585
1640
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1586
1641
  */
1587
1642
  property?: string;
1643
+ /**
1644
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1645
+ * Required except with IS_SET / IS_NOT_SET.
1646
+ */
1647
+ value?: string | number | boolean;
1588
1648
  }
1589
1649
  }
1590
1650
  interface ComparisonGroup {
@@ -1602,18 +1662,21 @@ export declare namespace DashboardCreateParams {
1602
1662
  */
1603
1663
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1604
1664
  /**
1605
- * The value to compare against (an agent id, "call" / "chat", a property value).
1606
- */
1607
- value: string | number | boolean;
1608
- /**
1609
- * Defaults to EQUALS.
1665
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1666
+ * where the property is set, whatever the value, or missing (never sent, sent as
1667
+ * null, or removed); they take no value.
1610
1668
  */
1611
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1669
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1612
1670
  /**
1613
1671
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1614
1672
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1615
1673
  */
1616
1674
  property?: string;
1675
+ /**
1676
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1677
+ * Required except with IS_SET / IS_NOT_SET.
1678
+ */
1679
+ value?: string | number | boolean;
1617
1680
  }
1618
1681
  }
1619
1682
  interface Filter {
@@ -1622,18 +1685,21 @@ export declare namespace DashboardCreateParams {
1622
1685
  */
1623
1686
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1624
1687
  /**
1625
- * The value to compare against (an agent id, "call" / "chat", a property value).
1626
- */
1627
- value: string | number | boolean;
1628
- /**
1629
- * Defaults to EQUALS.
1688
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1689
+ * where the property is set, whatever the value, or missing (never sent, sent as
1690
+ * null, or removed); they take no value.
1630
1691
  */
1631
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1692
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1632
1693
  /**
1633
1694
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1634
1695
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1635
1696
  */
1636
1697
  property?: string;
1698
+ /**
1699
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1700
+ * Required except with IS_SET / IS_NOT_SET.
1701
+ */
1702
+ value?: string | number | boolean;
1637
1703
  }
1638
1704
  }
1639
1705
  }
@@ -1657,18 +1723,21 @@ export declare namespace DashboardUpdateParams {
1657
1723
  */
1658
1724
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1659
1725
  /**
1660
- * The value to compare against (an agent id, "call" / "chat", a property value).
1661
- */
1662
- value: string | number | boolean;
1663
- /**
1664
- * Defaults to EQUALS.
1726
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1727
+ * where the property is set, whatever the value, or missing (never sent, sent as
1728
+ * null, or removed); they take no value.
1665
1729
  */
1666
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1730
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1667
1731
  /**
1668
1732
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1669
1733
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1670
1734
  */
1671
1735
  property?: string;
1736
+ /**
1737
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1738
+ * Required except with IS_SET / IS_NOT_SET.
1739
+ */
1740
+ value?: string | number | boolean;
1672
1741
  }
1673
1742
  interface UnionMember0 {
1674
1743
  type: 'LAST';
@@ -1770,7 +1839,7 @@ export declare namespace DashboardUpdateParams {
1770
1839
  * PASS_RATE condition operator. Omit for a threshold metric: its own condition is
1771
1840
  * used.
1772
1841
  */
1773
- passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1842
+ passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1774
1843
  /**
1775
1844
  * PASS_RATE condition value, e.g. 4 or "resolved".
1776
1845
  */
@@ -1804,18 +1873,21 @@ export declare namespace DashboardUpdateParams {
1804
1873
  */
1805
1874
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1806
1875
  /**
1807
- * The value to compare against (an agent id, "call" / "chat", a property value).
1808
- */
1809
- value: string | number | boolean;
1810
- /**
1811
- * Defaults to EQUALS.
1876
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1877
+ * where the property is set, whatever the value, or missing (never sent, sent as
1878
+ * null, or removed); they take no value.
1812
1879
  */
1813
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1880
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1814
1881
  /**
1815
1882
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1816
1883
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1817
1884
  */
1818
1885
  property?: string;
1886
+ /**
1887
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1888
+ * Required except with IS_SET / IS_NOT_SET.
1889
+ */
1890
+ value?: string | number | boolean;
1819
1891
  }
1820
1892
  }
1821
1893
  interface ComparisonGroup {
@@ -1833,18 +1905,21 @@ export declare namespace DashboardUpdateParams {
1833
1905
  */
1834
1906
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1835
1907
  /**
1836
- * The value to compare against (an agent id, "call" / "chat", a property value).
1837
- */
1838
- value: string | number | boolean;
1839
- /**
1840
- * Defaults to EQUALS.
1908
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1909
+ * where the property is set, whatever the value, or missing (never sent, sent as
1910
+ * null, or removed); they take no value.
1841
1911
  */
1842
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1912
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1843
1913
  /**
1844
1914
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1845
1915
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1846
1916
  */
1847
1917
  property?: string;
1918
+ /**
1919
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1920
+ * Required except with IS_SET / IS_NOT_SET.
1921
+ */
1922
+ value?: string | number | boolean;
1848
1923
  }
1849
1924
  }
1850
1925
  interface Filter {
@@ -1853,18 +1928,21 @@ export declare namespace DashboardUpdateParams {
1853
1928
  */
1854
1929
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1855
1930
  /**
1856
- * The value to compare against (an agent id, "call" / "chat", a property value).
1857
- */
1858
- value: string | number | boolean;
1859
- /**
1860
- * Defaults to EQUALS.
1931
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
1932
+ * where the property is set, whatever the value, or missing (never sent, sent as
1933
+ * null, or removed); they take no value.
1861
1934
  */
1862
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
1935
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1863
1936
  /**
1864
1937
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1865
1938
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1866
1939
  */
1867
1940
  property?: string;
1941
+ /**
1942
+ * The value to compare against (an agent id, "call" / "chat", a property value).
1943
+ * Required except with IS_SET / IS_NOT_SET.
1944
+ */
1945
+ value?: string | number | boolean;
1868
1946
  }
1869
1947
  }
1870
1948
  }
@@ -1950,7 +2028,7 @@ export declare namespace DashboardCreateWidgetParams {
1950
2028
  * PASS_RATE condition operator. Omit for a threshold metric: its own condition is
1951
2029
  * used.
1952
2030
  */
1953
- passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
2031
+ passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1954
2032
  /**
1955
2033
  * PASS_RATE condition value, e.g. 4 or "resolved".
1956
2034
  */
@@ -1984,18 +2062,21 @@ export declare namespace DashboardCreateWidgetParams {
1984
2062
  */
1985
2063
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
1986
2064
  /**
1987
- * The value to compare against (an agent id, "call" / "chat", a property value).
1988
- */
1989
- value: string | number | boolean;
1990
- /**
1991
- * Defaults to EQUALS.
2065
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
2066
+ * where the property is set, whatever the value, or missing (never sent, sent as
2067
+ * null, or removed); they take no value.
1992
2068
  */
1993
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
2069
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
1994
2070
  /**
1995
2071
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
1996
2072
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
1997
2073
  */
1998
2074
  property?: string;
2075
+ /**
2076
+ * The value to compare against (an agent id, "call" / "chat", a property value).
2077
+ * Required except with IS_SET / IS_NOT_SET.
2078
+ */
2079
+ value?: string | number | boolean;
1999
2080
  }
2000
2081
  }
2001
2082
  interface ComparisonGroup {
@@ -2013,18 +2094,21 @@ export declare namespace DashboardCreateWidgetParams {
2013
2094
  */
2014
2095
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
2015
2096
  /**
2016
- * The value to compare against (an agent id, "call" / "chat", a property value).
2017
- */
2018
- value: string | number | boolean;
2019
- /**
2020
- * Defaults to EQUALS.
2097
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
2098
+ * where the property is set, whatever the value, or missing (never sent, sent as
2099
+ * null, or removed); they take no value.
2021
2100
  */
2022
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
2101
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
2023
2102
  /**
2024
2103
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
2025
2104
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
2026
2105
  */
2027
2106
  property?: string;
2107
+ /**
2108
+ * The value to compare against (an agent id, "call" / "chat", a property value).
2109
+ * Required except with IS_SET / IS_NOT_SET.
2110
+ */
2111
+ value?: string | number | boolean;
2028
2112
  }
2029
2113
  }
2030
2114
  interface Filter {
@@ -2033,18 +2117,21 @@ export declare namespace DashboardCreateWidgetParams {
2033
2117
  */
2034
2118
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
2035
2119
  /**
2036
- * The value to compare against (an agent id, "call" / "chat", a property value).
2037
- */
2038
- value: string | number | boolean;
2039
- /**
2040
- * Defaults to EQUALS.
2120
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
2121
+ * where the property is set, whatever the value, or missing (never sent, sent as
2122
+ * null, or removed); they take no value.
2041
2123
  */
2042
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
2124
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
2043
2125
  /**
2044
2126
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
2045
2127
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
2046
2128
  */
2047
2129
  property?: string;
2130
+ /**
2131
+ * The value to compare against (an agent id, "call" / "chat", a property value).
2132
+ * Required except with IS_SET / IS_NOT_SET.
2133
+ */
2134
+ value?: string | number | boolean;
2048
2135
  }
2049
2136
  }
2050
2137
  export interface DashboardDeleteWidgetParams {
@@ -2177,7 +2264,7 @@ export declare namespace DashboardUpdateWidgetParams {
2177
2264
  * PASS_RATE condition operator. Omit for a threshold metric: its own condition is
2178
2265
  * used.
2179
2266
  */
2180
- passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
2267
+ passOperator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
2181
2268
  /**
2182
2269
  * PASS_RATE condition value, e.g. 4 or "resolved".
2183
2270
  */
@@ -2211,18 +2298,21 @@ export declare namespace DashboardUpdateWidgetParams {
2211
2298
  */
2212
2299
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
2213
2300
  /**
2214
- * The value to compare against (an agent id, "call" / "chat", a property value).
2215
- */
2216
- value: string | number | boolean;
2217
- /**
2218
- * Defaults to EQUALS.
2301
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
2302
+ * where the property is set, whatever the value, or missing (never sent, sent as
2303
+ * null, or removed); they take no value.
2219
2304
  */
2220
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
2305
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
2221
2306
  /**
2222
2307
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
2223
2308
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
2224
2309
  */
2225
2310
  property?: string;
2311
+ /**
2312
+ * The value to compare against (an agent id, "call" / "chat", a property value).
2313
+ * Required except with IS_SET / IS_NOT_SET.
2314
+ */
2315
+ value?: string | number | boolean;
2226
2316
  }
2227
2317
  }
2228
2318
  interface ComparisonGroup {
@@ -2240,18 +2330,21 @@ export declare namespace DashboardUpdateWidgetParams {
2240
2330
  */
2241
2331
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
2242
2332
  /**
2243
- * The value to compare against (an agent id, "call" / "chat", a property value).
2244
- */
2245
- value: string | number | boolean;
2246
- /**
2247
- * Defaults to EQUALS.
2333
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
2334
+ * where the property is set, whatever the value, or missing (never sent, sent as
2335
+ * null, or removed); they take no value.
2248
2336
  */
2249
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
2337
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
2250
2338
  /**
2251
2339
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
2252
2340
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
2253
2341
  */
2254
2342
  property?: string;
2343
+ /**
2344
+ * The value to compare against (an agent id, "call" / "chat", a property value).
2345
+ * Required except with IS_SET / IS_NOT_SET.
2346
+ */
2347
+ value?: string | number | boolean;
2255
2348
  }
2256
2349
  }
2257
2350
  interface Filter {
@@ -2260,18 +2353,21 @@ export declare namespace DashboardUpdateWidgetParams {
2260
2353
  */
2261
2354
  type: 'METRIC_PROPERTY' | 'CALL_PROPERTY' | 'AGENT_PROPERTY' | 'CALL_ID' | 'MODALITY' | 'DATASET' | 'METRIC_VALUE';
2262
2355
  /**
2263
- * The value to compare against (an agent id, "call" / "chat", a property value).
2264
- */
2265
- value: string | number | boolean;
2266
- /**
2267
- * Defaults to EQUALS.
2356
+ * Defaults to EQUALS. IS_SET / IS_NOT_SET (CALL_PROPERTY only) keep conversations
2357
+ * where the property is set, whatever the value, or missing (never sent, sent as
2358
+ * null, or removed); they take no value.
2268
2359
  */
2269
- operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH';
2360
+ operator?: 'EQUALS' | 'NOT_EQUALS' | 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL_TO' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL_TO' | 'CONTAINS' | 'STARTS_WITH' | 'IS_SET' | 'IS_NOT_SET';
2270
2361
  /**
2271
2362
  * The property to compare. Required for CALL_PROPERTY and METRIC_PROPERTY; may be
2272
2363
  * omitted for AGENT_PROPERTY, DATASET, MODALITY and CALL_ID.
2273
2364
  */
2274
2365
  property?: string;
2366
+ /**
2367
+ * The value to compare against (an agent id, "call" / "chat", a property value).
2368
+ * Required except with IS_SET / IS_NOT_SET.
2369
+ */
2370
+ value?: string | number | boolean;
2275
2371
  }
2276
2372
  }
2277
2373
  export declare namespace Dashboard {