@roarkanalytics/sdk 2.31.0 → 2.33.0

package/src/resources/config.ts

@@ -0,0 +1,1162 @@
+// File generated from our OpenAPI spec by Stainless. See CONTRIBUTING.md for details.
+
+import { APIResource } from '../core/resource';
+import { APIPromise } from '../core/api-promise';
+import { RequestOptions } from '../internal/request-options';
+
+export class Config extends APIResource {
+  /**
+   * Reconcile a config-as-code bundle into the project. Submit the full desired set
+   * of resources; resources already managed by config are updated, new ones created,
+   * and (unless prune is false) config-managed resources absent from the bundle are
+   * deleted. Identity is by name — no ids in the bundle.
+   */
+  apply(body: ConfigApplyParams, options?: RequestOptions): APIPromise<ConfigApplyResponse> {
+    return this._client.post('/v1/config/apply', { body, ...options });
+  }
+
+  /**
+   * Dry run: returns the changes reconcile a config-as-code bundle into the project.
+   * Submit the full desired set of resources; resources already managed by config
+   * are updated, new ones created, and (unless prune is false) config-managed
+   * resources absent from the bundle are deleted. Identity is by name — no ids in
+   * the bundle. No writes are performed.
+   */
+  diff(body: ConfigDiffParams, options?: RequestOptions): APIPromise<ConfigDiffResponse> {
+    return this._client.post('/v1/config/diff', { body, ...options });
+  }
+}
+
+export interface Bundle {
+  resources: Array<
+    | Bundle.UnionMember0
+    | Bundle.UnionMember1
+    | Bundle.UnionMember2
+    | Bundle.UnionMember3
+    | Bundle.UnionMember4
+    | Bundle.UnionMember5
+  >;
+
+  prune?: boolean;
+}
+
+export namespace Bundle {
+  export interface UnionMember0 {
+    kind: 'agent';
+
+    name: string;
+
+    customId?: string | null;
+
+    description?: string | null;
+
+    endpoints?: Array<UnionMember0.Endpoint>;
+  }
+
+  export namespace UnionMember0 {
+    export interface Endpoint {
+      direction: 'INCOMING' | 'OUTGOING' | 'INCOMING_AND_OUTGOING';
+
+      name: string;
+
+      value: string;
+
+      environment?: string;
+    }
+  }
+
+  export interface UnionMember1 {
+    accent:
+      | 'US'
+      | 'US_X_SOUTH'
+      | 'GB'
+      | 'ES'
+      | 'DE'
+      | 'IN'
+      | 'FR'
+      | 'NL'
+      | 'SA'
+      | 'GR'
+      | 'AU'
+      | 'IT'
+      | 'ID'
+      | 'TH'
+      | 'JP'
+      | 'NZ'
+      | 'PH'
+      | 'SG'
+      | 'MY'
+      | 'HK'
+      | 'TR'
+      | 'PT'
+      | 'IL';
+
+    gender: 'MALE' | 'FEMALE';
+
+    kind: 'persona';
+
+    language:
+      | 'EN'
+      | 'ES'
+      | 'DE'
+      | 'HI'
+      | 'FR'
+      | 'NL'
+      | 'AR'
+      | 'EL'
+      | 'IT'
+      | 'ID'
+      | 'TH'
+      | 'JA'
+      | 'TL'
+      | 'MS'
+      | 'ZH'
+      | 'TR'
+      | 'PT'
+      | 'HE';
+
+    name: string;
+
+    backgroundNoise?:
+      | 'NONE'
+      | 'AIRPORT'
+      | 'CHILDREN_PLAYING'
+      | 'CITY'
+      | 'COFFEE_SHOP'
+      | 'DRIVING'
+      | 'OFFICE'
+      | 'THUNDERSTORM';
+
+    backstoryPrompt?: string | null;
+
+    baseEmotion?: 'NEUTRAL' | 'CHEERFUL' | 'CONFUSED' | 'FRUSTRATED' | 'SKEPTICAL' | 'RUSHED' | 'DISTRACTED';
+
+    confirmationStyle?: 'EXPLICIT' | 'VAGUE';
+
+    description?: string | null;
+
+    displayName?: string;
+
+    hasDisfluencies?: boolean;
+
+    idleMessageMaxSpokenCount?: number;
+
+    idleMessageResetCountOnUserSpeechEnabled?: boolean;
+
+    idleMessages?: Array<string> | null;
+
+    idleTimeoutSeconds?: number;
+
+    intentClarity?: 'CLEAR' | 'INDIRECT' | 'VAGUE';
+
+    memoryReliability?: 'HIGH' | 'LOW';
+
+    properties?: { [key: string]: unknown };
+
+    responseTiming?: 'RELAXED' | 'NORMAL' | 'QUICK';
+
+    secondaryLanguage?: 'EN' | null;
+
+    speechClarity?: 'CLEAR' | 'VAGUE' | 'RAMBLING';
+
+    speechPace?: 'SUPER_SLOW' | 'SLOW' | 'NORMAL' | 'FAST' | 'SUPER_FAST';
+
+    understoodLanguages?: Array<
+      | 'EN'
+      | 'ES'
+      | 'DE'
+      | 'HI'
+      | 'FR'
+      | 'NL'
+      | 'AR'
+      | 'EL'
+      | 'IT'
+      | 'ID'
+      | 'TH'
+      | 'JA'
+      | 'TL'
+      | 'MS'
+      | 'ZH'
+      | 'TR'
+      | 'PT'
+      | 'HE'
+    >;
+  }
+
+  export interface UnionMember2 {
+    agents: Array<string>;
+
+    happyPath: UnionMember2.HappyPath;
+
+    kind: 'flow';
+
+    name: string;
+
+    type: 'improv';
+
+    description?: string | null;
+
+    edgeCases?: Array<UnionMember2.EdgeCase>;
+
+    expectations?: Array<string>;
+
+    title?: string;
+  }
+
+  export namespace UnionMember2 {
+    export interface HappyPath {
+      environment: string;
+
+      persona: string;
+
+      expectations?: Array<string>;
+
+      prompt?: string;
+
+      title?: string;
+    }
+
+    export interface EdgeCase {
+      name: string;
+
+      environment?: string;
+
+      expectations?: Array<string>;
+
+      persona?: string;
+
+      prompt?: string;
+
+      title?: string;
+    }
+  }
+
+  export interface UnionMember3 {
+    graph: Array<UnionMember3.Graph>;
+
+    kind: 'flow';
+
+    name: string;
+
+    type: 'scripted';
+
+    agents?: Array<string>;
+
+    branchingMode?: 'DETERMINISTIC' | 'ADAPTIVE';
+
+    description?: string | null;
+
+    expectations?: Array<string>;
+
+    title?: string;
+  }
+
+  export namespace UnionMember3 {
+    export interface Graph {
+      type:
+        | 'AGENT_TURN'
+        | 'CUSTOMER_TURN'
+        | 'CUSTOMER_FIRST_MESSAGE'
+        | 'CUSTOMER_SILENCE'
+        | 'CUSTOMER_DTMF'
+        | 'VOICEMAIL'
+        | 'SCENARIO_LINK';
+
+      content?: string;
+
+      dtmfDigits?: string;
+
+      flow?: string;
+
+      mergeInto?: Array<string>;
+
+      ref?: string;
+
+      silenceDurationSeconds?: number;
+
+      steps?: Array<unknown>;
+    }
+  }
+
+  export interface UnionMember4 {
+    kind: 'collector';
+
+    metrics: Array<string>;
+
+    modality: 'call' | 'chat';
+
+    name: string;
+
+    filters?: Array<UnionMember4.Filter>;
+
+    status?: 'ACTIVE' | 'INACTIVE';
+  }
+
+  export namespace UnionMember4 {
+    export interface Filter {
+      conditions: Array<Filter.Condition>;
+    }
+
+    export namespace Filter {
+      export interface Condition {
+        key: string;
+
+        type: 'AGENT' | 'CALL_SOURCE' | 'CALL_PROPERTY' | 'INTEGRATION';
+
+        operator?:
+          | 'EQUALS'
+          | 'NOT_EQUALS'
+          | 'CONTAINS'
+          | 'STARTS_WITH'
+          | 'GREATER_THAN'
+          | 'LESS_THAN'
+          | 'GREATER_THAN_OR_EQUALS'
+          | 'LESS_THAN_OR_EQUALS';
+
+        value?: string;
+      }
+    }
+  }
+
+  export interface UnionMember5 {
+    kind: 'metric';
+
+    name: string;
+
+    prompt: string;
+
+    type: 'BOOLEAN' | 'SCALE' | 'NUMERIC' | 'TEXT' | 'CLASSIFICATION';
+
+    contexts?: Array<'CALL' | 'SEGMENT' | 'TURN'>;
+
+    displayName?: string;
+
+    falseLabel?: string;
+
+    maxSelections?: number;
+
+    options?: Array<UnionMember5.Option>;
+
+    participantRole?: 'AGENT' | 'CUSTOMER';
+
+    scaleLabels?: Array<UnionMember5.ScaleLabel>;
+
+    scaleMax?: number;
+
+    scaleMin?: number;
+
+    scope?: 'GLOBAL' | 'PER_PARTICIPANT';
+
+    trueLabel?: string;
+  }
+
+  export namespace UnionMember5 {
+    export interface Option {
+      displayOrder: number;
+
+      label: string;
+
+      description?: string;
+    }
+
+    export interface ScaleLabel {
+      displayOrder: number;
+
+      label: string;
+
+      rangeMax: number;
+
+      rangeMin: number;
+
+      colorHex?: string;
+
+      description?: string;
+    }
+  }
+}
+
+export interface ConfigApplyResponse {
+  data: ConfigApplyResponse.Data;
+}
+
+export namespace ConfigApplyResponse {
+  export interface Data {
+    changes: Array<Data.Change>;
+
+    summary: Data.Summary;
+  }
+
+  export namespace Data {
+    export interface Change {
+      configKey: string;
+
+      kind: 'agent' | 'persona' | 'flow' | 'collector' | 'metric';
+
+      name: string;
+
+      op: 'create' | 'update' | 'delete' | 'noop';
+
+      status: 'applied' | 'skipped' | 'failed';
+
+      id?: string;
+
+      detail?: string;
+
+      error?: string;
+    }
+
+    export interface Summary {
+      create: number;
+
+      delete: number;
+
+      failed: number;
+
+      noop: number;
+
+      update: number;
+    }
+  }
+}
+
+export interface ConfigDiffResponse {
+  data: ConfigDiffResponse.Data;
+}
+
+export namespace ConfigDiffResponse {
+  export interface Data {
+    changes: Array<Data.Change>;
+
+    summary: Data.Summary;
+  }
+
+  export namespace Data {
+    export interface Change {
+      configKey: string;
+
+      kind: 'agent' | 'persona' | 'flow' | 'collector' | 'metric';
+
+      name: string;
+
+      op: 'create' | 'update' | 'delete' | 'noop';
+
+      detail?: string;
+    }
+
+    export interface Summary {
+      create: number;
+
+      delete: number;
+
+      noop: number;
+
+      update: number;
+    }
+  }
+}
+
+export interface ConfigApplyParams {
+  resources: Array<
+    | ConfigApplyParams.UnionMember0
+    | ConfigApplyParams.UnionMember1
+    | ConfigApplyParams.UnionMember2
+    | ConfigApplyParams.UnionMember3
+    | ConfigApplyParams.UnionMember4
+    | ConfigApplyParams.UnionMember5
+  >;
+
+  prune?: boolean;
+}
+
+export namespace ConfigApplyParams {
+  export interface UnionMember0 {
+    kind: 'agent';
+
+    name: string;
+
+    customId?: string | null;
+
+    description?: string | null;
+
+    endpoints?: Array<UnionMember0.Endpoint>;
+  }
+
+  export namespace UnionMember0 {
+    export interface Endpoint {
+      direction: 'INCOMING' | 'OUTGOING' | 'INCOMING_AND_OUTGOING';
+
+      name: string;
+
+      value: string;
+
+      environment?: string;
+    }
+  }
+
+  export interface UnionMember1 {
+    accent:
+      | 'US'
+      | 'US_X_SOUTH'
+      | 'GB'
+      | 'ES'
+      | 'DE'
+      | 'IN'
+      | 'FR'
+      | 'NL'
+      | 'SA'
+      | 'GR'
+      | 'AU'
+      | 'IT'
+      | 'ID'
+      | 'TH'
+      | 'JP'
+      | 'NZ'
+      | 'PH'
+      | 'SG'
+      | 'MY'
+      | 'HK'
+      | 'TR'
+      | 'PT'
+      | 'IL';
+
+    gender: 'MALE' | 'FEMALE';
+
+    kind: 'persona';
+
+    language:
+      | 'EN'
+      | 'ES'
+      | 'DE'
+      | 'HI'
+      | 'FR'
+      | 'NL'
+      | 'AR'
+      | 'EL'
+      | 'IT'
+      | 'ID'
+      | 'TH'
+      | 'JA'
+      | 'TL'
+      | 'MS'
+      | 'ZH'
+      | 'TR'
+      | 'PT'
+      | 'HE';
+
+    name: string;
+
+    backgroundNoise?:
+      | 'NONE'
+      | 'AIRPORT'
+      | 'CHILDREN_PLAYING'
+      | 'CITY'
+      | 'COFFEE_SHOP'
+      | 'DRIVING'
+      | 'OFFICE'
+      | 'THUNDERSTORM';
+
+    backstoryPrompt?: string | null;
+
+    baseEmotion?: 'NEUTRAL' | 'CHEERFUL' | 'CONFUSED' | 'FRUSTRATED' | 'SKEPTICAL' | 'RUSHED' | 'DISTRACTED';
+
+    confirmationStyle?: 'EXPLICIT' | 'VAGUE';
+
+    description?: string | null;
+
+    displayName?: string;
+
+    hasDisfluencies?: boolean;
+
+    idleMessageMaxSpokenCount?: number;
+
+    idleMessageResetCountOnUserSpeechEnabled?: boolean;
+
+    idleMessages?: Array<string> | null;
+
+    idleTimeoutSeconds?: number;
+
+    intentClarity?: 'CLEAR' | 'INDIRECT' | 'VAGUE';
+
+    memoryReliability?: 'HIGH' | 'LOW';
+
+    properties?: { [key: string]: unknown };
+
+    responseTiming?: 'RELAXED' | 'NORMAL' | 'QUICK';
+
+    secondaryLanguage?: 'EN' | null;
+
+    speechClarity?: 'CLEAR' | 'VAGUE' | 'RAMBLING';
+
+    speechPace?: 'SUPER_SLOW' | 'SLOW' | 'NORMAL' | 'FAST' | 'SUPER_FAST';
+
+    understoodLanguages?: Array<
+      | 'EN'
+      | 'ES'
+      | 'DE'
+      | 'HI'
+      | 'FR'
+      | 'NL'
+      | 'AR'
+      | 'EL'
+      | 'IT'
+      | 'ID'
+      | 'TH'
+      | 'JA'
+      | 'TL'
+      | 'MS'
+      | 'ZH'
+      | 'TR'
+      | 'PT'
+      | 'HE'
+    >;
+  }
+
+  export interface UnionMember2 {
+    agents: Array<string>;
+
+    happyPath: UnionMember2.HappyPath;
+
+    kind: 'flow';
+
+    name: string;
+
+    type: 'improv';
+
+    description?: string | null;
+
+    edgeCases?: Array<UnionMember2.EdgeCase>;
+
+    expectations?: Array<string>;
+
+    title?: string;
+  }
+
+  export namespace UnionMember2 {
+    export interface HappyPath {
+      environment: string;
+
+      persona: string;
+
+      expectations?: Array<string>;
+
+      prompt?: string;
+
+      title?: string;
+    }
+
+    export interface EdgeCase {
+      name: string;
+
+      environment?: string;
+
+      expectations?: Array<string>;
+
+      persona?: string;
+
+      prompt?: string;
+
+      title?: string;
+    }
+  }
+
+  export interface UnionMember3 {
+    graph: Array<UnionMember3.Graph>;
+
+    kind: 'flow';
+
+    name: string;
+
+    type: 'scripted';
+
+    agents?: Array<string>;
+
+    branchingMode?: 'DETERMINISTIC' | 'ADAPTIVE';
+
+    description?: string | null;
+
+    expectations?: Array<string>;
+
+    title?: string;
+  }
+
+  export namespace UnionMember3 {
+    export interface Graph {
+      type:
+        | 'AGENT_TURN'
+        | 'CUSTOMER_TURN'
+        | 'CUSTOMER_FIRST_MESSAGE'
+        | 'CUSTOMER_SILENCE'
+        | 'CUSTOMER_DTMF'
+        | 'VOICEMAIL'
+        | 'SCENARIO_LINK';
+
+      content?: string;
+
+      dtmfDigits?: string;
+
+      flow?: string;
+
+      mergeInto?: Array<string>;
+
+      ref?: string;
+
+      silenceDurationSeconds?: number;
+
+      steps?: Array<unknown>;
+    }
+  }
+
+  export interface UnionMember4 {
+    kind: 'collector';
+
+    metrics: Array<string>;
+
+    modality: 'call' | 'chat';
+
+    name: string;
+
+    filters?: Array<UnionMember4.Filter>;
+
+    status?: 'ACTIVE' | 'INACTIVE';
+  }
+
+  export namespace UnionMember4 {
+    export interface Filter {
+      conditions: Array<Filter.Condition>;
+    }
+
+    export namespace Filter {
+      export interface Condition {
+        key: string;
+
+        type: 'AGENT' | 'CALL_SOURCE' | 'CALL_PROPERTY' | 'INTEGRATION';
+
+        operator?:
+          | 'EQUALS'
+          | 'NOT_EQUALS'
+          | 'CONTAINS'
+          | 'STARTS_WITH'
+          | 'GREATER_THAN'
+          | 'LESS_THAN'
+          | 'GREATER_THAN_OR_EQUALS'
+          | 'LESS_THAN_OR_EQUALS';
+
+        value?: string;
+      }
+    }
+  }
+
+  export interface UnionMember5 {
+    kind: 'metric';
+
+    name: string;
+
+    prompt: string;
+
+    type: 'BOOLEAN' | 'SCALE' | 'NUMERIC' | 'TEXT' | 'CLASSIFICATION';
+
+    contexts?: Array<'CALL' | 'SEGMENT' | 'TURN'>;
+
+    displayName?: string;
+
+    falseLabel?: string;
+
+    maxSelections?: number;
+
+    options?: Array<UnionMember5.Option>;
+
+    participantRole?: 'AGENT' | 'CUSTOMER';
+
+    scaleLabels?: Array<UnionMember5.ScaleLabel>;
+
+    scaleMax?: number;
+
+    scaleMin?: number;
+
+    scope?: 'GLOBAL' | 'PER_PARTICIPANT';
+
+    trueLabel?: string;
+  }
+
+  export namespace UnionMember5 {
+    export interface Option {
+      displayOrder: number;
+
+      label: string;
+
+      description?: string;
+    }
+
+    export interface ScaleLabel {
+      displayOrder: number;
+
+      label: string;
+
+      rangeMax: number;
+
+      rangeMin: number;
+
+      colorHex?: string;
+
+      description?: string;
+    }
+  }
+}
+
+export interface ConfigDiffParams {
+  resources: Array<
+    | ConfigDiffParams.UnionMember0
+    | ConfigDiffParams.UnionMember1
+    | ConfigDiffParams.UnionMember2
+    | ConfigDiffParams.UnionMember3
+    | ConfigDiffParams.UnionMember4
+    | ConfigDiffParams.UnionMember5
+  >;
+
+  prune?: boolean;
+}
+
+export namespace ConfigDiffParams {
+  export interface UnionMember0 {
+    kind: 'agent';
+
+    name: string;
+
+    customId?: string | null;
+
+    description?: string | null;
+
+    endpoints?: Array<UnionMember0.Endpoint>;
+  }
+
+  export namespace UnionMember0 {
+    export interface Endpoint {
+      direction: 'INCOMING' | 'OUTGOING' | 'INCOMING_AND_OUTGOING';
+
+      name: string;
+
+      value: string;
+
+      environment?: string;
+    }
+  }
+
+  export interface UnionMember1 {
+    accent:
+      | 'US'
+      | 'US_X_SOUTH'
+      | 'GB'
+      | 'ES'
+      | 'DE'
+      | 'IN'
+      | 'FR'
+      | 'NL'
+      | 'SA'
+      | 'GR'
+      | 'AU'
+      | 'IT'
+      | 'ID'
+      | 'TH'
+      | 'JP'
+      | 'NZ'
+      | 'PH'
+      | 'SG'
+      | 'MY'
+      | 'HK'
+      | 'TR'
+      | 'PT'
+      | 'IL';
+
+    gender: 'MALE' | 'FEMALE';
+
+    kind: 'persona';
+
+    language:
+      | 'EN'
+      | 'ES'
+      | 'DE'
+      | 'HI'
+      | 'FR'
+      | 'NL'
+      | 'AR'
+      | 'EL'
+      | 'IT'
+      | 'ID'
+      | 'TH'
+      | 'JA'
+      | 'TL'
+      | 'MS'
+      | 'ZH'
+      | 'TR'
+      | 'PT'
+      | 'HE';
+
+    name: string;
+
+    backgroundNoise?:
+      | 'NONE'
+      | 'AIRPORT'
+      | 'CHILDREN_PLAYING'
+      | 'CITY'
+      | 'COFFEE_SHOP'
+      | 'DRIVING'
+      | 'OFFICE'
+      | 'THUNDERSTORM';
+
+    backstoryPrompt?: string | null;
+
+    baseEmotion?: 'NEUTRAL' | 'CHEERFUL' | 'CONFUSED' | 'FRUSTRATED' | 'SKEPTICAL' | 'RUSHED' | 'DISTRACTED';
+
+    confirmationStyle?: 'EXPLICIT' | 'VAGUE';
+
+    description?: string | null;
+
+    displayName?: string;
+
+    hasDisfluencies?: boolean;
+
+    idleMessageMaxSpokenCount?: number;
+
+    idleMessageResetCountOnUserSpeechEnabled?: boolean;
+
+    idleMessages?: Array<string> | null;
+
+    idleTimeoutSeconds?: number;
+
+    intentClarity?: 'CLEAR' | 'INDIRECT' | 'VAGUE';
+
+    memoryReliability?: 'HIGH' | 'LOW';
+
+    properties?: { [key: string]: unknown };
+
+    responseTiming?: 'RELAXED' | 'NORMAL' | 'QUICK';
+
+    secondaryLanguage?: 'EN' | null;
+
+    speechClarity?: 'CLEAR' | 'VAGUE' | 'RAMBLING';
+
+    speechPace?: 'SUPER_SLOW' | 'SLOW' | 'NORMAL' | 'FAST' | 'SUPER_FAST';
+
+    understoodLanguages?: Array<
+      | 'EN'
+      | 'ES'
+      | 'DE'
+      | 'HI'
+      | 'FR'
+      | 'NL'
+      | 'AR'
+      | 'EL'
+      | 'IT'
+      | 'ID'
+      | 'TH'
+      | 'JA'
+      | 'TL'
+      | 'MS'
+      | 'ZH'
+      | 'TR'
+      | 'PT'
+      | 'HE'
+    >;
+  }
+
+  export interface UnionMember2 {
+    agents: Array<string>;
+
+    happyPath: UnionMember2.HappyPath;
+
+    kind: 'flow';
+
+    name: string;
+
+    type: 'improv';
+
+    description?: string | null;
+
+    edgeCases?: Array<UnionMember2.EdgeCase>;
+
+    expectations?: Array<string>;
+
+    title?: string;
+  }
+
+  export namespace UnionMember2 {
+    export interface HappyPath {
+      environment: string;
+
+      persona: string;
+
+      expectations?: Array<string>;
+
+      prompt?: string;
+
+      title?: string;
+    }
+
+    export interface EdgeCase {
+      name: string;
+
+      environment?: string;
+
+      expectations?: Array<string>;
+
+      persona?: string;
+
+      prompt?: string;
+
+      title?: string;
+    }
+  }
+
+  export interface UnionMember3 {
+    graph: Array<UnionMember3.Graph>;
+
+    kind: 'flow';
+
+    name: string;
+
+    type: 'scripted';
+
+    agents?: Array<string>;
+
+    branchingMode?: 'DETERMINISTIC' | 'ADAPTIVE';
+
+    description?: string | null;
+
+    expectations?: Array<string>;
+
+    title?: string;
+  }
+
+  export namespace UnionMember3 {
+    export interface Graph {
+      type:
+        | 'AGENT_TURN'
+        | 'CUSTOMER_TURN'
+        | 'CUSTOMER_FIRST_MESSAGE'
+        | 'CUSTOMER_SILENCE'
+        | 'CUSTOMER_DTMF'
+        | 'VOICEMAIL'
+        | 'SCENARIO_LINK';
+
+      content?: string;
+
+      dtmfDigits?: string;
+
+      flow?: string;
+
+      mergeInto?: Array<string>;
+
+      ref?: string;
+
+      silenceDurationSeconds?: number;
+
+      steps?: Array<unknown>;
+    }
+  }
+
+  export interface UnionMember4 {
+    kind: 'collector';
+
+    metrics: Array<string>;
+
+    modality: 'call' | 'chat';
+
+    name: string;
+
+    filters?: Array<UnionMember4.Filter>;
+
+    status?: 'ACTIVE' | 'INACTIVE';
+  }
+
+  export namespace UnionMember4 {
+    export interface Filter {
+      conditions: Array<Filter.Condition>;
+    }
+
+    export namespace Filter {
+      export interface Condition {
+        key: string;
+
+        type: 'AGENT' | 'CALL_SOURCE' | 'CALL_PROPERTY' | 'INTEGRATION';
+
+        operator?:
+          | 'EQUALS'
+          | 'NOT_EQUALS'
+          | 'CONTAINS'
+          | 'STARTS_WITH'
+          | 'GREATER_THAN'
+          | 'LESS_THAN'
+          | 'GREATER_THAN_OR_EQUALS'
+          | 'LESS_THAN_OR_EQUALS';
+
+        value?: string;
+      }
+    }
+  }
+
+  export interface UnionMember5 {
+    kind: 'metric';
+
+    name: string;
+
+    prompt: string;
+
+    type: 'BOOLEAN' | 'SCALE' | 'NUMERIC' | 'TEXT' | 'CLASSIFICATION';
+
+    contexts?: Array<'CALL' | 'SEGMENT' | 'TURN'>;
+
+    displayName?: string;
+
+    falseLabel?: string;
+
+    maxSelections?: number;
+
+    options?: Array<UnionMember5.Option>;
+
+    participantRole?: 'AGENT' | 'CUSTOMER';
+
+    scaleLabels?: Array<UnionMember5.ScaleLabel>;
+
+    scaleMax?: number;
+
+    scaleMin?: number;
+
+    scope?: 'GLOBAL' | 'PER_PARTICIPANT';
+
+    trueLabel?: string;
+  }
+
+  export namespace UnionMember5 {
+    export interface Option {
+      displayOrder: number;
+
+      label: string;
+
+      description?: string;
+    }
+
+    export interface ScaleLabel {
+      displayOrder: number;
+
+      label: string;
+
+      rangeMax: number;
+
+      rangeMin: number;
+
+      colorHex?: string;
+
+      description?: string;
+    }
+  }
+}
+
+export declare namespace Config {
+  export {
+    type Bundle as Bundle,
+    type ConfigApplyResponse as ConfigApplyResponse,
+    type ConfigDiffResponse as ConfigDiffResponse,
+    type ConfigApplyParams as ConfigApplyParams,
+    type ConfigDiffParams as ConfigDiffParams,
+  };
+}