@rh-support/troubleshoot 2.7.21 → 2.7.23

package/lib/esm/components/AccountInfo/OwnerSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAqBA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAoBxE,UAAU,MAAM;CAAG;AAMnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBA+ZnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}
+{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAqBA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAoBxE,UAAU,MAAM;CAAG;AAMnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBAmanC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}

package/lib/esm/components/AccountInfo/OwnerSelector.js

@@ -268,17 +268,19 @@ function OwnerSelector(props) {
                 isCaseOwnerUpdating ||
                 isCasePhoneUpdating ||
                 canEditCase.isCaseNotEditable, onSelect: onCustomerContactSelect, onClearQuery: onClearQuery, onQueryUpdated: onQueryUpdated, options: ownerDropdownOptions, status: isNextBtnClickedToShowValidationError && isEmpty(selectedOwner.data) ? 'danger' : undefined })) : (React.createElement(CaseContactsSelectorExternal, { loggedInUserRights: loggedInUserRights.data, selectedAccountNumber: accountNumber, salesforceAccountId: (_a = selectedAccountDetails.data) === null || _a === void 0 ? void 0 : _a.salesforceAccountId, contactSsoUsername: contactSsoUsername !== null && contactSsoUsername !== void 0 ? contactSsoUsername : '', selected: !isEmpty(selectedOwner.data) ? [selectedOwner.data] : [], onChange: onCustomerContactSelect, onContactEnriched: (contact) => {
-                var _a, _b;
+                var _a, _b, _c, _d;
                 setCaseState(caseDispatch, {
                     selectedOwner: { data: contact, isFetching: false, isError: false, errorMessage: '' },
                 });
-                if (!contact.id || !accountNumber) {
+                const salesforceAccountId = ((_a = selectedAccountDetails.data) === null || _a === void 0 ? void 0 : _a.salesforceAccountId) ||
+                    ((_b = loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.salesforceAccountId);
+                if (!contact.id || !salesforceAccountId) {
                     return;
                 }
                 const defaultCaseGroupIdForFetch = caseNumber
                     ? groupNumber || null
-                    : (_a = contact.defaultCaseGroup) !== null && _a !== void 0 ? _a : null;
-                fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, contact.id, accountNumber, defaultCaseGroupIdForFetch, (_b = contact.isOrgAdmin) !== null && _b !== void 0 ? _b : false, groupNumber !== null && groupNumber !== void 0 ? groupNumber : '', groupName || '');
+                    : (_c = contact.defaultCaseGroup) !== null && _c !== void 0 ? _c : null;
+                fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, contact.id, salesforceAccountId, defaultCaseGroupIdForFetch, (_d = contact.isOrgAdmin) !== null && _d !== void 0 ? _d : false, groupNumber !== null && groupNumber !== void 0 ? groupNumber : '', groupName || '');
             }, placeholder: t(`Search by name or username`), clearButton: true, id: "get-support-owner", name: "get-support-owner", className: "react-select-custom", isUpdating: isCaseOwnerUpdating, isInvalid: isNextBtnClickedToShowValidationError && isEmpty(selectedOwner.data), isDisabled: isCasePhoneUpdating || isCaseOwnerUpdating || canEditCase.isCaseNotEditable }))));
 }
 export { OwnerSelector };

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.js

@@ -13,7 +13,7 @@ import { Button, Form, FormGroup, FormHelperText, Grid, GridItem, HelperText, He
 import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
 import { AlertMessage, AlertType, LoadingIndicator, SingleSelectDropdown, ToastNotification, useFetch, } from '@rh-support/components';
 import { fetchCaseDetails, useGlobalStateContext } from '@rh-support/react-context';
-import { ensureEscalationRecordTypeId } from '@rh-support/utils';
+import { ensureEscalationRecordTypeId, escapeHtml } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useEffect, useState } from 'react';
@@ -144,12 +144,12 @@ export function RequestEscalationModal(props) {
             });
             const createdCaseNumber = (_d = (_c = (_b = (_a = escalationData === null || escalationData === void 0 ? void 0 : escalationData.redhat_support_uiapi) === null || _a === void 0 ? void 0 : _a.CaseCreate) === null || _b === void 0 ? void 0 : _b.RedHatSupportRecord) === null || _c === void 0 ? void 0 : _c.CaseNumber__c) === null || _d === void 0 ? void 0 : _d.value;
             const fullComment = t('<h3>Request Management Escalation:</h3><p><strong>Subject</strong></p><p>{{subject}}</p><p><strong>Category</strong></p><p>{{rmeCategory}}</p><p><strong>Description</strong></p><p>{{description}}</p><p><strong>Expectations</strong></p><p>{{expectations}}</p><p><strong>Business Impact</strong></p><p>{{businessImpactDescription}}</p>', {
-                category: formState.rmeCategory,
-                subject: formState.subject,
-                description: formState.description,
-                expectations: formState.expectations,
-                businessImpactDescription: formState.businessImpactDescription,
-                rmeCategory: formState.rmeCategory,
+                category: escapeHtml(formState.rmeCategory),
+                subject: escapeHtml(formState.subject),
+                description: escapeHtml(formState.description),
+                expectations: escapeHtml(formState.expectations),
+                businessImpactDescription: escapeHtml(formState.businessImpactDescription),
+                rmeCategory: escapeHtml(formState.rmeCategory),
             });
             try {
                 yield submitEscalationComment(createdCaseNumber, fullComment, caseSalesforceId);

package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ReopenCaseModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ConfirmationModals/ReopenCaseModal.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,KAAA,EAAE,SAAS,KAAA,EAAE,UAAU,CAAC,KAAA,EAAE,iBAAiB,CAAC,KAAA,EAAE,cAAc,CAAC,KAAA,EAAE,mBAAmB,CAAC,KAAA,KAAK,IAAI,CAAC;IACpH,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,OAAO,CAAC;IACpB,YAAY,EAAE,MAAM,CAAC;IACrB,aAAa,EAAE,MAAM,CAAC;CACzB;AAMD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAmN5C"}
+{"version":3,"file":"ReopenCaseModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ConfirmationModals/ReopenCaseModal.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,KAAA,EAAE,SAAS,KAAA,EAAE,UAAU,CAAC,KAAA,EAAE,iBAAiB,CAAC,KAAA,EAAE,cAAc,CAAC,KAAA,EAAE,mBAAmB,CAAC,KAAA,KAAK,IAAI,CAAC;IACpH,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,OAAO,CAAC;IACpB,YAAY,EAAE,MAAM,CAAC;IACrB,aAAa,EAAE,MAAM,CAAC;CACzB;AAMD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAoN5C"}

package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.js

@@ -9,7 +9,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
 };
 import { Button, ButtonVariant, Form, FormGroup, FormHelperText, HelperText, HelperTextItem, Modal, ModalBody, ModalFooter, ModalHeader, ModalVariant, TextArea, } from '@patternfly/react-core';
 import { SingleSelectDropdown } from '@rh-support/components';
-import { formatDateTime, PORTAL_REOPEN_STATUSES } from '@rh-support/utils';
+import { escapeHtml, formatDateTime, PORTAL_REOPEN_STATUSES } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
 import map from 'lodash/map';
 import React, { useState } from 'react';
@@ -42,9 +42,13 @@ export function ReopenCaseModal(props) {
         return isValid;
     };
     const getCommentBody = () => {
-        return `<p><strong>Reason for reopening case:</strong></p><p>${selectedReason}${reasonWithDescription.includes(selectedReason) || props.isInternal
-            ? `${props.isInternal ? '' : '. '}${reopenDescription}`
-            : ''}</p><p><strong>Reopened date:</strong></p><p>${formatDateTime(Date())}</p><p><strong>Reopened by:</strong></p><p>${props.whoIsUpdating}</p><p><strong>Reopened reason other description:</strong></p><p>${reopenDescription}</p>`;
+        const reason = escapeHtml(selectedReason);
+        const description = escapeHtml(reopenDescription);
+        const who = escapeHtml(props.whoIsUpdating);
+        const reasonDetail = reasonWithDescription.includes(selectedReason) || props.isInternal
+            ? `${props.isInternal ? '' : '. '}${description}`
+            : '';
+        return `<p><strong>Reason for reopening case:</strong></p><p>${reason}${reasonDetail}</p><p><strong>Reopened date:</strong></p><p>${formatDateTime(Date())}</p><p><strong>Reopened by:</strong></p><p>${who}</p><p><strong>Reopened reason other description:</strong></p><p>${description}</p>`;
     };
     const onSubmit = () => __awaiter(this, void 0, void 0, function* () {
         if (!checkForRequiredFields())

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAqBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAGxD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAiBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA8a7C"}
+{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAqBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAGxD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAiBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAwa7C"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.js

@@ -20,7 +20,7 @@ import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../../context/CaseContext';
 import { GET_CASE_COMMENTS, useCreateCaseComment } from '../../../hooks/useCaseComments';
 import { checkForCaseStatusToggleOnAttachOrComment, updateCaseDetailsGraphQL } from '../../../reducers/CaseReducer';
-import { buildRemoteSessionRequestCaseUpdate, formatSessionLinks, getLocaleNameFromLocalCode, getRemoteSessionFieldProgressVariant, isRemoteSessionFieldOverLimit, isRemoteSessionFormSubmitDisabled, REMOTE_SESSION_FIELD_LENGTH_ERROR, REMOTE_SESSION_FIELD_LENGTH_LIMIT, } from './remoteSessionUtils';
+import { buildRemoteSessionRequestCaseUpdate, buildRemoteSessionRequestComment, getLocaleNameFromLocalCode, getRemoteSessionFieldProgressVariant, isRemoteSessionFieldOverLimit, isRemoteSessionFormSubmitDisabled, REMOTE_SESSION_FIELD_LENGTH_ERROR, REMOTE_SESSION_FIELD_LENGTH_LIMIT, } from './remoteSessionUtils';
 export function NewEssTermsModal(props) {
     const { t } = useTranslation();
     const { remoteSessionTermsAcked } = useCaseSelector((state) => ({
@@ -104,9 +104,7 @@ export function NewEssTermsModal(props) {
     };
     // Function to ack remote session terms and post comment
     const submitRemoteSessionAgreement = (pdfId) => __awaiter(this, void 0, void 0, function* () {
-        const requestComment = t(`<p><strong>Thank you for submitting the request for a remote session. A support manager will review the request, and updates will be provided in the support case. Please continue to provide any data requested by the support engineers in the case prior to the remote session (if applicable).</strong></p><p>Submitted a remote session request with following details:</p><p><strong>Preferred Time and Expectations of remote session</strong></p><p>${sessionExpectations}</p><p><strong>Describe the impact to you or the business</strong></p><p>${impact}</p>${sessionLink
-            ? `<p><strong>Remote session link</strong></p><p>${formatSessionLinks(sessionLink)}</p>`
-            : ''}<p>This action does not initiate a remote session. A Red Hat Associate will get back to you soon.</p>`);
+        const requestComment = t(buildRemoteSessionRequestComment({ sessionExpectations, impact, sessionLink }));
         try {
             const ackedByUserId = yield resolveSalesforceUserIdByFederationId(apolloClient, props.loggedInUser);
             if (!ackedByUserId) {

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAqBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAGxD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAqBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBAuaxD"}
+{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAqBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAGxD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAqBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBAiaxD"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.js

@@ -20,7 +20,7 @@ import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../../context/CaseContext';
 import { GET_CASE_COMMENTS, useCreateCaseComment } from '../../../hooks/useCaseComments';
 import { checkForCaseStatusToggleOnAttachOrComment, setRemoteRiderFlag, updateCaseDetailsGraphQL, } from '../../../reducers/CaseReducer';
-import { buildRemoteSessionRequestCaseUpdate, formatSessionLinks, getLocaleNameFromLocalCode, getRemoteSessionFieldProgressVariant, isRemoteSessionFieldOverLimit, isRemoteSessionFormSubmitDisabled, REMOTE_SESSION_FIELD_LENGTH_ERROR, REMOTE_SESSION_FIELD_LENGTH_LIMIT, } from './remoteSessionUtils';
+import { buildRemoteSessionRequestCaseUpdate, buildRemoteSessionRequestComment, getLocaleNameFromLocalCode, getRemoteSessionFieldProgressVariant, isRemoteSessionFieldOverLimit, isRemoteSessionFormSubmitDisabled, REMOTE_SESSION_FIELD_LENGTH_ERROR, REMOTE_SESSION_FIELD_LENGTH_LIMIT, } from './remoteSessionUtils';
 export function RemoteSessionAgreementModal(props) {
     const { t } = useTranslation();
     const { remoteSessionTermsAcked } = useCaseSelector((state) => ({
@@ -95,9 +95,7 @@ export function RemoteSessionAgreementModal(props) {
     const existingCaseDetails = useCaseSelector((state) => state.caseDetails, isEqual);
     // Function to ack remote session terms and post comment
     const submitRemoteSessionAgreement = (pdfId) => __awaiter(this, void 0, void 0, function* () {
-        const requestComment = t(`<p><strong>Thank you for submitting the request for a remote session. A support manager will review the request, and updates will be provided in the support case. Please continue to provide any data requested by the support engineers in the case prior to the remote session (if applicable).</strong></p><p>Submitted a remote session request with following details:</p><p><strong>Preferred Time and Expectations of remote session</strong></p><p>${sessionExpectations}</p><p><strong>Describe the impact to you or the business</strong></p><p>${impact}</p>${sessionLink
-            ? `<p><strong>Remote session link</strong></p><p>${formatSessionLinks(sessionLink)}</p>`
-            : ''}<p>This action does not initiate a remote session. A Red Hat Associate will get back to you soon.</p>`);
+        const requestComment = t(buildRemoteSessionRequestComment({ sessionExpectations, impact, sessionLink }));
         try {
             const ackedByUserId = yield resolveSalesforceUserIdByFederationId(apolloClient, props.loggedInUser);
             if (!ackedByUserId) {

package/lib/esm/components/CaseEditView/RequestRemoteSession/remoteSessionUtils.d.ts

@@ -12,4 +12,13 @@ export declare function buildRemoteSessionRequestCaseUpdate(ackedByUserId: strin
 };
 export declare const getLocaleNameFromLocalCode: (localeCode: string) => string;
 export declare const formatSessionLinks: (sessionLink: string) => string;
+/**
+ * Builds the public case comment for a remote session request.
+ * User-controlled fields are HTML-escaped so markup/CSS cannot be injected.
+ */
+export declare function buildRemoteSessionRequestComment(params: {
+    sessionExpectations: string;
+    impact: string;
+    sessionLink?: string;
+}): string;
 //# sourceMappingURL=remoteSessionUtils.d.ts.map

package/lib/esm/components/CaseEditView/RequestRemoteSession/remoteSessionUtils.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"remoteSessionUtils.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/remoteSessionUtils.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,eAAe,EAAE,MAAM,wBAAwB,CAAC;AAEzD,eAAO,MAAM,iCAAiC,OAAO,CAAC;AAEtD,eAAO,MAAM,iCAAiC,iEAAiG,CAAC;AAEhJ,eAAO,MAAM,6BAA6B,GAAI,OAAO,MAAM,KAAG,OACV,CAAC;AAErD,eAAO,MAAM,oCAAoC,GAAI,OAAO,MAAM,KAAG,eAKpE,CAAC;AAEF,eAAO,MAAM,iCAAiC,GAAI,qBAAqB,MAAM,EAAE,QAAQ,MAAM,KAAG,OAIvD,CAAC;AAE1C,wBAAgB,mCAAmC,CAAC,aAAa,EAAE,MAAM;;;;;EAOxE;AAED,eAAO,MAAM,0BAA0B,GAAI,YAAY,MAAM,KAAG,MAa/D,CAAC;AAEF,eAAO,MAAM,kBAAkB,GAAI,aAAa,MAAM,KAAG,MAOxD,CAAC"}
+{"version":3,"file":"remoteSessionUtils.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/remoteSessionUtils.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,eAAe,EAAE,MAAM,wBAAwB,CAAC;AAGzD,eAAO,MAAM,iCAAiC,OAAO,CAAC;AAEtD,eAAO,MAAM,iCAAiC,iEAAiG,CAAC;AAEhJ,eAAO,MAAM,6BAA6B,GAAI,OAAO,MAAM,KAAG,OACV,CAAC;AAErD,eAAO,MAAM,oCAAoC,GAAI,OAAO,MAAM,KAAG,eAKpE,CAAC;AAEF,eAAO,MAAM,iCAAiC,GAAI,qBAAqB,MAAM,EAAE,QAAQ,MAAM,KAAG,OAIvD,CAAC;AAE1C,wBAAgB,mCAAmC,CAAC,aAAa,EAAE,MAAM;;;;;EAOxE;AAED,eAAO,MAAM,0BAA0B,GAAI,YAAY,MAAM,KAAG,MAa/D,CAAC;AAWF,eAAO,MAAM,kBAAkB,GAAI,aAAa,MAAM,KAAG,MAaxD,CAAC;AAEF;;;GAGG;AACH,wBAAgB,gCAAgC,CAAC,MAAM,EAAE;IACrD,mBAAmB,EAAE,MAAM,CAAC;IAC5B,MAAM,EAAE,MAAM,CAAC;IACf,WAAW,CAAC,EAAE,MAAM,CAAC;CACxB,GAAG,MAAM,CAQT"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/remoteSessionUtils.js

@@ -1,4 +1,5 @@
 import { ProgressVariant } from '@patternfly/react-core';
+import { escapeHtml } from '@rh-support/utils';
 export const REMOTE_SESSION_FIELD_LENGTH_LIMIT = 2000;
 export const REMOTE_SESSION_FIELD_LENGTH_ERROR = `That description exceeds ${REMOTE_SESSION_FIELD_LENGTH_LIMIT} characters. Try shortening it.`;
 export const isRemoteSessionFieldOverLimit = (value) => value.length > REMOTE_SESSION_FIELD_LENGTH_LIMIT;
@@ -38,10 +39,38 @@ export const getLocaleNameFromLocalCode = (localeCode) => {
     }
     return localeCode;
 };
+const isSafeHttpUrl = (url) => {
+    try {
+        const parsed = new URL(url);
+        return parsed.protocol === 'http:' || parsed.protocol === 'https:';
+    }
+    catch (_a) {
+        return false;
+    }
+};
 export const formatSessionLinks = (sessionLink) => {
     const links = sessionLink
         .split(/[;,| \n\r\t]+/)
         .map((link) => link.trim())
         .filter(Boolean);
-    return links.map((link) => `<a href="${link}">${link}</a>`).join('<br>');
+    return links
+        .map((link) => {
+        const safeText = escapeHtml(link);
+        const safeHref = isSafeHttpUrl(link) ? escapeHtml(link) : '#';
+        return `<a href="${safeHref}">${safeText}</a>`;
+    })
+        .join('<br>');
 };
+/**
+ * Builds the public case comment for a remote session request.
+ * User-controlled fields are HTML-escaped so markup/CSS cannot be injected.
+ */
+export function buildRemoteSessionRequestComment(params) {
+    var _a;
+    const expectations = escapeHtml(params.sessionExpectations);
+    const impactHtml = escapeHtml(params.impact);
+    const sessionLinkSection = ((_a = params.sessionLink) === null || _a === void 0 ? void 0 : _a.trim())
+        ? `<p><strong>Remote session link</strong></p><p>${formatSessionLinks(params.sessionLink)}</p>`
+        : '';
+    return `<p><strong>Thank you for submitting the request for a remote session. A support manager will review the request, and updates will be provided in the support case. Please continue to provide any data requested by the support engineers in the case prior to the remote session (if applicable).</strong></p><p>Submitted a remote session request with following details:</p><p><strong>Preferred Time and Expectations of remote session</strong></p><p>${expectations}</p><p><strong>Describe the impact to you or the business</strong></p><p>${impactHtml}</p>${sessionLinkSection}<p>This action does not initiate a remote session. A Red Hat Associate will get back to you soon.</p>`;
+}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseComments.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseComments.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseComments.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAuBvE,OAAO,KAAkD,MAAM,OAAO,CAAC;AAUvE,eAAO,MAAM,2BAA2B,yCAAyC,CAAC;AAClF,eAAO,MAAM,wCAAwC,yBAAyB,CAAC;AAE/E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,YAAY,CAAC;IACtB,QAAQ,EAAE,MAAM,CAAC;IACjB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,gBAAgB,EAAE,CAAC,EAAE,EAAE,MAAM,EAAE,QAAQ,EAAE,MAAM,EAAE,cAAc,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IAClF,aAAa,EAAE,MAAM,CAAC;IACtB,OAAO,EAAE,CAAC,MAAM,EAAE,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,SAAS,EAAE,MAAM,KAAK,IAAI,CAAC;IACxE,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,eAAe,CAAC,EAAE,CAAC,SAAS,EAAE,MAAM,KAAK,IAAI,CAAC;IAC9C,kBAAkB,EAAE,CAAC,EAAE,UAAU,EAAE,IAAI,EAAE,IAAI,EAAE,EAAE;QAAE,UAAU,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAA;KAAE,KAAK,IAAI,CAAC;CAChH;AAED,QAAA,MAAM,YAAY,4EAkdhB,CAAC;AAEH,eAAe,YAAY,CAAC"}
+{"version":3,"file":"CaseComments.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseComments.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAuBvE,OAAO,KAAkD,MAAM,OAAO,CAAC;AAUvE,eAAO,MAAM,2BAA2B,yCAAyC,CAAC;AAClF,eAAO,MAAM,wCAAwC,yBAAyB,CAAC;AAE/E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,YAAY,CAAC;IACtB,QAAQ,EAAE,MAAM,CAAC;IACjB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,gBAAgB,EAAE,CAAC,EAAE,EAAE,MAAM,EAAE,QAAQ,EAAE,MAAM,EAAE,cAAc,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IAClF,aAAa,EAAE,MAAM,CAAC;IACtB,OAAO,EAAE,CAAC,MAAM,EAAE,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,SAAS,EAAE,MAAM,KAAK,IAAI,CAAC;IACxE,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,eAAe,CAAC,EAAE,CAAC,SAAS,EAAE,MAAM,KAAK,IAAI,CAAC;IAC9C,kBAAkB,EAAE,CAAC,EAAE,UAAU,EAAE,IAAI,EAAE,IAAI,EAAE,EAAE;QAAE,UAAU,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAA;KAAE,KAAK,IAAI,CAAC;CAChH;AAED,QAAA,MAAM,YAAY,4EAsdhB,CAAC;AAEH,eAAe,YAAY,CAAC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseComments.js

@@ -196,7 +196,11 @@ const CaseComments = React.forwardRef((props, ref) => {
                 node.setAttribute('rel', 'noopener noreferrer');
             }
         });
-        const clean = DOMPurify.sanitize(escapeNonQuillTags(html), { ADD_ATTR: ['target', 'rel'] });
+        const clean = DOMPurify.sanitize(escapeNonQuillTags(html), {
+            ADD_ATTR: ['target', 'rel'],
+            FORBID_TAGS: ['style'],
+            FORBID_ATTR: ['style'],
+        });
         DOMPurify.removeHook('afterSanitizeAttributes');
         return clean;
     };
@@ -246,12 +250,12 @@ const CaseComments = React.forwardRef((props, ref) => {
             const parseComment = parseCommentHtml(comment.commentBody, comment.contentType);
             return (React.createElement("pre", { className: "push-top-narrow comment-plaintext reset-pre-text", dangerouslySetInnerHTML: commentText(parseComment), style: { fontFamily: isExportingPDF ? 'DejaVu Sans' : '' } }));
         }
-        let htmlString = comment.commentBody;
-        htmlString = linkifyHtmlTextNodes(htmlString);
+        let htmlString = sanitizeHtml(linkifyHtmlTextNodes(comment.commentBody));
+        // PDF-only markup is trusted and applied after sanitization.
         if (isExportingPDF) {
             htmlString = formatMarkdownHtmlForPDF(htmlString);
         }
-        return (React.createElement("div", { className: "push-top-narrow comment-richtext", dangerouslySetInnerHTML: { __html: sanitizeHtml(htmlString) }, style: { fontFamily: isExportingPDF ? 'DejaVu Sans' : '' } }));
+        return (React.createElement("div", { className: "push-top-narrow comment-richtext", dangerouslySetInnerHTML: { __html: htmlString }, style: { fontFamily: isExportingPDF ? 'DejaVu Sans' : '' } }));
     };
     useEffect(() => {
         if ((markdownRef === null || markdownRef === void 0 ? void 0 : markdownRef.current) && isExportingPDF) {

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment/useCommentDrafts.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useCommentDrafts.d.ts","sourceRoot":"","sources":["../../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment/useCommentDrafts.ts"],"names":[],"mappings":"AACA,OAAO,EAAE,QAAQ,EAAE,cAAc,EAAsB,MAAM,OAAO,CAAC;AAMrE,UAAU,sBAAsB;IAC5B,UAAU,EAAE,MAAM,CAAC;IACnB,eAAe,EAAE,MAAM,CAAC;IACxB,UAAU,EAAE,OAAO,CAAC;IACpB,gBAAgB,EAAE,MAAM,CAAC;IACzB,sBAAsB,EAAE,OAAO,CAAC;IAChC,cAAc,EAAE,QAAQ,CAAC,cAAc,CAAC,MAAM,CAAC,CAAC,CAAC;IACjD,WAAW,EAAE,QAAQ,CAAC,cAAc,CAAC,OAAO,CAAC,CAAC,CAAC;IAC/C,cAAc,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;CAC1C;AAED,wBAAgB,gBAAgB,CAAC,EAC7B,UAAU,EACV,eAAe,EACf,UAAU,EACV,gBAAgB,EAChB,sBAAsB,EACtB,cAAc,EACd,WAAW,EACX,cAAc,GACjB,EAAE,sBAAsB;sDAGmB,MAAM,cAAc,OAAO;;EA2DtE"}
+{"version":3,"file":"useCommentDrafts.d.ts","sourceRoot":"","sources":["../../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment/useCommentDrafts.ts"],"names":[],"mappings":"AAEA,OAAO,EAAE,QAAQ,EAAE,cAAc,EAAsB,MAAM,OAAO,CAAC;AAMrE,UAAU,sBAAsB;IAC5B,UAAU,EAAE,MAAM,CAAC;IACnB,eAAe,EAAE,MAAM,CAAC;IACxB,UAAU,EAAE,OAAO,CAAC;IACpB,gBAAgB,EAAE,MAAM,CAAC;IACzB,sBAAsB,EAAE,OAAO,CAAC;IAChC,cAAc,EAAE,QAAQ,CAAC,cAAc,CAAC,MAAM,CAAC,CAAC,CAAC;IACjD,WAAW,EAAE,QAAQ,CAAC,cAAc,CAAC,OAAO,CAAC,CAAC,CAAC;IAC/C,cAAc,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;CAC1C;AAED,wBAAgB,gBAAgB,CAAC,EAC7B,UAAU,EACV,eAAe,EACf,UAAU,EACV,gBAAgB,EAChB,sBAAsB,EACtB,cAAc,EACd,WAAW,EACX,cAAc,GACjB,EAAE,sBAAsB;sDAGmB,MAAM,cAAc,OAAO;;EA2DtE"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment/useCommentDrafts.js

@@ -7,6 +7,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
+import { escapeHtml } from '@rh-support/utils';
 import debounce from 'lodash/debounce';
 import { useEffect, useMemo } from 'react';
 import { CaseDetailsCacheNamespaces } from '../../../../../enums/cache';
@@ -47,7 +48,7 @@ export function useCommentDrafts({ caseNumber, loggedInUserSSO, isInternal, comm
                 // Legacy guard: old drafts stored as plain text without HTML tags
                 let draftText = draft.text;
                 if (!/<[a-z][\s\S]*>/i.test(draftText)) {
-                    draftText = `<p>${draftText}</p>`;
+                    draftText = `<p>${escapeHtml(draftText)}</p>`;
                 }
                 setCommentText(draftText);
                 applySignature(draftText);

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.js

@@ -14,7 +14,7 @@ import TimesIcon from '@patternfly/react-icons/dist/js/icons/times-icon';
 import { LoadingIndicator, RichTextEditor, ToastNotification, usePrevious } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanEditCase, useUserPreferences } from '@rh-support/react-context';
 import { ability, CaseDiscussionFields, resourceActions, resources } from '@rh-support/user-permissions';
-import { formatDateTime, getHydraAttachmentImageUrl } from '@rh-support/utils';
+import { escapeHtml, formatDateTime, getHydraAttachmentImageUrl } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useCallback, useContext, useEffect, useMemo, useRef, useState } from 'react';
@@ -62,7 +62,7 @@ export function PostComment(props) {
     const applySignature = useCallback((text) => {
         if (isEmpty(commentSignature))
             return;
-        const signatureHtml = `<p>${commentSignature}</p>`;
+        const signatureHtml = `<p>${escapeHtml(commentSignature)}</p>`;
         const signed = text.includes(commentSignature) ? text : text + signatureHtml;
         setCommentText(signed);
     }, [commentSignature]);
@@ -74,7 +74,7 @@ export function PostComment(props) {
                     const sig = (yield getCommentSignature()) || '';
                     setCommentSignature(sig);
                     if (isEmpty(commentText) && !isEmpty(sig)) {
-                        setCommentText(`<p><br></p><p>${sig}</p>`);
+                        setCommentText(`<p><br></p><p>${escapeHtml(sig)}</p>`);
                     }
                 }
                 catch (error) {
@@ -141,7 +141,7 @@ export function PostComment(props) {
     });
     const resetCommentSection = () => __awaiter(this, void 0, void 0, function* () {
         yield clearDraft();
-        const resetText = commentSignature ? `<p><br></p><p>${commentSignature}</p>` : '';
+        const resetText = commentSignature ? `<p><br></p><p>${escapeHtml(commentSignature)}</p>` : '';
         setCommentText(resetText);
         resetIsPublic();
     });
@@ -213,11 +213,11 @@ export function PostComment(props) {
             const formattedTimestamp = props.replyingToTimestamp ? formatDateTime(props.replyingToTimestamp) : '';
             const replyPrefix = formattedTimestamp
                 ? t('(replying to {{commentCreator}}, {{timestamp}}) \n', {
-                    commentCreator: props.replyingToAuthor,
-                    timestamp: formattedTimestamp,
+                    commentCreator: escapeHtml(props.replyingToAuthor),
+                    timestamp: escapeHtml(formattedTimestamp),
                 })
                 : t('(replying to {{commentCreator}}) \n', {
-                    commentCreator: props.replyingToAuthor,
+                    commentCreator: escapeHtml(props.replyingToAuthor),
                 });
             body = `<p>${replyPrefix}</p>${body}`;
         }

package/lib/esm/components/CaseInformation/CaseGroup.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseGroup.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseGroup.tsx"],"names":[],"mappings":"AAyBA,OAAO,KAAuD,MAAM,OAAO,CAAC;AAmB5E,UAAU,MAAM;IACZ,IAAI,CAAC,EAAE,OAAO,CAAC;CAClB;AAWD,iBAAS,SAAS,CAAC,KAAK,EAAE,MAAM,qBAqf/B;AAED,eAAe,SAAS,CAAC"}
+{"version":3,"file":"CaseGroup.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseGroup.tsx"],"names":[],"mappings":"AAyBA,OAAO,KAAuD,MAAM,OAAO,CAAC;AAmB5E,UAAU,MAAM;IACZ,IAAI,CAAC,EAAE,OAAO,CAAC;CAClB;AAWD,iBAAS,SAAS,CAAC,KAAK,EAAE,MAAM,qBA0f/B;AAED,eAAe,SAAS,CAAC"}

package/lib/esm/components/CaseInformation/CaseGroup.js

@@ -36,9 +36,10 @@ const emptyCaseGroup = {
     members: [],
 };
 function CaseGroup(props) {
+    var _a, _b;
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { groupNumber, caseNumber, caseId, accountNumber, ownersCaseGroups, groupName, isCaseOwnerUpdating, contactSSOName, selectedOwnerContactId, selectedOwnerIsOrgAdmin, pendingCaseOwnerUpdate, existingCaseDetails, } = useCaseSelector((state) => {
+    const { groupNumber, caseNumber, caseId, accountNumber, ownersCaseGroups, groupName, isCaseOwnerUpdating, contactSSOName, selectedOwnerContactId, selectedOwnerIsOrgAdmin, pendingCaseOwnerUpdate, existingCaseDetails, selectedAccountDetails, } = useCaseSelector((state) => {
         var _a, _b, _c, _d, _e;
         return ({
             caseNumber: state.caseDetails.caseNumber,
@@ -53,10 +54,14 @@ function CaseGroup(props) {
             selectedOwnerIsOrgAdmin: (_e = (_d = (_c = state.selectedOwner) === null || _c === void 0 ? void 0 : _c.data) === null || _d === void 0 ? void 0 : _d.isOrgAdmin) !== null && _e !== void 0 ? _e : false,
             pendingCaseOwnerUpdate: state.pendingCaseOwnerUpdate,
             existingCaseDetails: state.caseDetails,
+            selectedAccountDetails: state.selectedAccountDetails,
         });
     }, isEqual);
     const caseDispatch = useCaseDispatch();
     const apolloClient = useApolloClient();
+    const { globalMetadataState: { loggedInUsersAccount, loggedInUserRights, loggedInUser }, } = useContext(GlobalMetadataStateContext);
+    const salesforceAccountId = ((_a = selectedAccountDetails === null || selectedAccountDetails === void 0 ? void 0 : selectedAccountDetails.data) === null || _a === void 0 ? void 0 : _a.salesforceAccountId) ||
+        ((_b = loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.salesforceAccountId);
     const { isExportingPDF } = useContext(PDFContext);
     const { routeState: { isNextBtnClickedToShowValidationError }, } = useContext(RouteContext);
     const { isGroupMandatory, shouldHideSelector, isNoGroupsBlockedState } = useCaseGroupUiState();
@@ -68,11 +73,11 @@ function CaseGroup(props) {
     useEffect(() => {
         if (!caseNumber)
             return;
-        if (isEmpty(selectedOwnerContactId) || isEmpty(accountNumber))
+        if (isEmpty(selectedOwnerContactId) || isEmpty(salesforceAccountId))
             return;
-        fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, selectedOwnerContactId, accountNumber, groupNumber || null, selectedOwnerIsOrgAdmin, groupNumber !== null && groupNumber !== void 0 ? groupNumber : '', groupName || '');
+        fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, selectedOwnerContactId, salesforceAccountId, groupNumber || null, selectedOwnerIsOrgAdmin, groupNumber !== null && groupNumber !== void 0 ? groupNumber : '', groupName || '');
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [selectedOwnerContactId, accountNumber, selectedOwnerIsOrgAdmin, groupNumber, groupName]);
+    }, [selectedOwnerContactId, salesforceAccountId, selectedOwnerIsOrgAdmin, groupNumber, groupName]);
     const [selectedCaseGroup, setSelectedCaseGroup] = useState(isGroupMandatory ? undefined : emptyCaseGroup);
     const [isCaseGroupInvalid, setCaseGroupInvalid] = useState(false);
     const [isSelectedUngroupedInvalid, setIsSelectedUngroupedInvalid] = useState(false);
@@ -84,7 +89,6 @@ function CaseGroup(props) {
     const textInputRef = useRef();
     const canEditCase = useCanEditCase();
     const ability = useContext(AbilityContext);
-    const { globalMetadataState: { loggedInUserRights, loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const canViewManageTab = ability.can(resourceActions.READ, resources.MANAGE);
     const canViewCaseGroups = ability.can(resourceActions.READ, resources.CASE_GROUPS) && canViewManageTab;
     // value changed logic to show a non local group change

package/lib/esm/components/CaseInformation/CaseLabels.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseLabels.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseLabels.tsx"],"names":[],"mappings":"AAYA,OAAO,KAAoC,MAAM,OAAO,CAAC;AAYzD,MAAM,CAAC,OAAO,UAAU,UAAU,sBA4LjC"}
+{"version":3,"file":"CaseLabels.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseLabels.tsx"],"names":[],"mappings":"AAaA,OAAO,KAAoC,MAAM,OAAO,CAAC;AAYzD,MAAM,CAAC,OAAO,UAAU,UAAU,sBAwMjC"}

package/lib/esm/components/CaseInformation/CaseLabels.js

@@ -10,6 +10,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
 import { Label, MenuToggle, Select, SelectList, SelectOption, Spinner, } from '@patternfly/react-core';
 import { CaseLabelLoadErrorModal, ToastNotification } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanEditCase } from '@rh-support/react-context';
+import { resolveCaseLabelAccountId } from '@rh-support/utils';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
@@ -19,15 +20,22 @@ import { useCaseLabelLinks } from '../../hooks/useCaseLabelLinkMutations';
 import { useCaseUpdateErrorMessage } from '../../hooks/useCaseUpdateErrorMessage';
 const NUM_VISIBLE_LABELS = 3;
 export default function CaseLabels() {
-    var _a;
+    var _a, _b;
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
     const canEditCase = useCanEditCase();
     const { globalMetadataState: { loggedInUser, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
     const isOrgAdmin = loggedInUser.data.isOrgAdmin;
-    const { caseId } = useCaseSelector((state) => ({ caseId: state.caseDetails.id }), isEqual);
-    const labelAccountId = (_a = loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.salesforceAccountId;
-    const isLabelAccountReady = !loggedInUsersAccount.isFetching && Boolean(labelAccountId);
+    const { caseId, selectedAccountDetails } = useCaseSelector((state) => ({
+        caseId: state.caseDetails.id,
+        selectedAccountDetails: state.selectedAccountDetails,
+    }), isEqual);
+    // Same account resolution as Case Group: case/selected account SF id only (logged-in as fallback).
+    const labelAccountId = resolveCaseLabelAccountId({
+        selectedAccountSalesforceId: (_a = selectedAccountDetails === null || selectedAccountDetails === void 0 ? void 0 : selectedAccountDetails.data) === null || _a === void 0 ? void 0 : _a.salesforceAccountId,
+        loggedInAccountSalesforceId: (_b = loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.salesforceAccountId,
+    });
+    const isLabelAccountReady = !(selectedAccountDetails === null || selectedAccountDetails === void 0 ? void 0 : selectedAccountDetails.isFetching) && !loggedInUsersAccount.isFetching && Boolean(labelAccountId);
     const { availableLabels, assignedLinks, selectedLabelIds, loading, error, mutating, setAssignedLinks, createLink, deleteLink, refetch, } = useCaseLabelLinks(isLabelAccountReady ? labelAccountId : undefined, caseId);
     const [isOpen, setIsOpen] = useState(false);
     const [isErrorModalDismissed, setIsErrorModalDismissed] = useState(false);

package/lib/esm/components/CaseManagement/CaseLabelsCreate.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseLabelsCreate.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/CaseLabelsCreate.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAqE,MAAM,OAAO,CAAC;AAY1F,wFAAwF;AACxF,MAAM,CAAC,OAAO,UAAU,gBAAgB,sBA6NvC"}
+{"version":3,"file":"CaseLabelsCreate.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/CaseLabelsCreate.tsx"],"names":[],"mappings":"AAeA,OAAO,KAA4D,MAAM,OAAO,CAAC;AAYjF,wFAAwF;AACxF,MAAM,CAAC,OAAO,UAAU,gBAAgB,sBAwMvC"}

package/lib/esm/components/CaseManagement/CaseLabelsCreate.js

@@ -11,10 +11,10 @@ import { useApolloClient } from '@apollo/client/react';
 import { Label, MenuToggle, Select, SelectList, SelectOption, Spinner, } from '@patternfly/react-core';
 import { CaseLabelLoadErrorModal } from '@rh-support/components';
 import { GlobalMetadataStateContext } from '@rh-support/react-context';
-import { fetchAllAccountCaseLabels } from '@rh-support/utils';
+import { fetchAllAccountCaseLabels, resolveCaseLabelAccountId } from '@rh-support/utils';
 import isEqual from 'lodash/isEqual';
 import unescape from 'lodash/unescape';
-import React, { useCallback, useContext, useEffect, useMemo, useState } from 'react';
+import React, { useCallback, useContext, useEffect, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { Link } from 'react-router-dom';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
@@ -22,41 +22,26 @@ import { setCaseState } from '../../reducers/CaseReducer';
 const NUM_VISIBLE_LABELS = 3;
 /** Case creation Labels dropdown — selection is stored and linked after case create. */
 export default function CaseLabelsCreate() {
-    var _a, _b, _c;
+    var _a;
     const { t } = useTranslation();
     const client = useApolloClient();
     const caseDispatch = useCaseDispatch();
     const { globalMetadataState: { loggedInUser, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
     const isOrgAdmin = loggedInUser.data.isOrgAdmin;
-    const { salesforceAccountIdFromSelected, isSelectedAccountFetching, selectedAccountNumber, selectedLabelIds } = useCaseSelector((state) => {
-        var _a, _b, _c, _d, _e, _f, _g;
+    const { salesforceAccountIdFromSelected, isSelectedAccountFetching, selectedLabelIds } = useCaseSelector((state) => {
+        var _a, _b, _c, _d, _e;
         return ({
             salesforceAccountIdFromSelected: (_b = (_a = state.selectedAccountDetails) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.salesforceAccountId,
             isSelectedAccountFetching: (_d = (_c = state.selectedAccountDetails) === null || _c === void 0 ? void 0 : _c.isFetching) !== null && _d !== void 0 ? _d : false,
-            selectedAccountNumber: (_f = (_e = state.selectedAccountDetails) === null || _e === void 0 ? void 0 : _e.data) === null || _f === void 0 ? void 0 : _f.accountNumber,
-            selectedLabelIds: (_g = state.selectedLabelIds) !== null && _g !== void 0 ? _g : [],
+            selectedLabelIds: (_e = state.selectedLabelIds) !== null && _e !== void 0 ? _e : [],
         });
     }, isEqual);
-    const salesforceAccountId = useMemo(() => {
-        var _a, _b;
-        if (salesforceAccountIdFromSelected) {
-            return salesforceAccountIdFromSelected;
-        }
-        const loggedInAccountNumber = (_a = loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.accountNumber;
-        const loggedInSalesforceAccountId = (_b = loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.salesforceAccountId;
-        if (loggedInSalesforceAccountId &&
-            (!selectedAccountNumber || selectedAccountNumber === loggedInAccountNumber)) {
-            return loggedInSalesforceAccountId;
-        }
-        return undefined;
-    }, [
-        salesforceAccountIdFromSelected,
-        (_a = loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.accountNumber,
-        (_b = loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.salesforceAccountId,
-        selectedAccountNumber,
-    ]);
+    // Same account resolution as Case Group: case/selected account SF id only (logged-in as fallback).
+    const labelAccountId = resolveCaseLabelAccountId({
+        selectedAccountSalesforceId: salesforceAccountIdFromSelected,
+        loggedInAccountSalesforceId: (_a = loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.salesforceAccountId,
+    });
     const isAccountLoading = isSelectedAccountFetching || loggedInUsersAccount.isFetching;
-    const labelAccountId = salesforceAccountId !== null && salesforceAccountId !== void 0 ? salesforceAccountId : (_c = loggedInUsersAccount.data) === null || _c === void 0 ? void 0 : _c.salesforceAccountId;
     const [availableLabels, setAvailableLabels] = useState([]);
     const [loading, setLoading] = useState(false);
     const [error, setError] = useState(undefined);

package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAiCA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAexF,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBA+oBxD"}
+{"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAkCA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAexF,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBAipBxD"}

package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.js

@@ -11,7 +11,7 @@ import { useApolloClient } from '@apollo/client/react';
 import { Button, Dropdown, DropdownItem, DropdownList, Flex, FlexItem, MenuToggle, Modal, ModalBody, ModalFooter, ModalHeader, Spinner, TextArea, } from '@patternfly/react-core';
 import { ToastNotification } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanEditCase } from '@rh-support/react-context';
-import { getFtsForSeverityChange, isPremiumEntitlement, isSev1, PreviousCaseTypes, severitySort, } from '@rh-support/utils';
+import { escapeHtml, getFtsForSeverityChange, isPremiumEntitlement, isSev1, PreviousCaseTypes, severitySort, } from '@rh-support/utils';
 import { isUndefined } from 'lodash';
 import find from 'lodash/find';
 import includes from 'lodash/includes';
@@ -166,7 +166,7 @@ export default function UpdateSeverityModal(props) {
         return '<h4>Contact Support Update</h4><p>User updated 24x7 contact information</p>';
     };
     const updateCaseFtsInfo = () => __awaiter(this, void 0, void 0, function* () {
-        const ftsUpdateComment = `${getFtsUpdateComment()}<h4>Description</h4><p>${descriptionValue.trim()}</p>`;
+        const ftsUpdateComment = `${getFtsUpdateComment()}<h4>Description</h4><p>${escapeHtml(descriptionValue.trim())}</p>`;
         try {
             yield updateSeverityViaGraphQL({
                 severity: currentSeverity || caseDetails.caseSeverity,
@@ -193,6 +193,7 @@ export default function UpdateSeverityModal(props) {
         }
     });
     const onSubmit = () => __awaiter(this, void 0, void 0, function* () {
+        var _a, _b;
         setIsUpdateClickedToShowError(true);
         if (isSubmitButtonDisabled) {
             return;
@@ -204,14 +205,14 @@ export default function UpdateSeverityModal(props) {
         const ftsUpdateComment = getFtsUpdateComment();
         // Severity update successful comment body
         const severityUpdateComment = t(`<h4>Severity update</h4><p>Severity changed from {{oldSeverity}} to {{newSeverity}}</p>${isEmpty(ftsUpdateComment) ? '' : ftsUpdateComment}<h4>Description</h4><p>{{description}}</p>`, {
-            oldSeverity: caseDetails.caseSeverity,
-            newSeverity: updatedCaseDetails['severity'],
-            description: descriptionValue === null || descriptionValue === void 0 ? void 0 : descriptionValue.trim(),
+            oldSeverity: escapeHtml(caseDetails.caseSeverity),
+            newSeverity: escapeHtml(String((_a = updatedCaseDetails['severity']) !== null && _a !== void 0 ? _a : '')),
+            description: escapeHtml(descriptionValue === null || descriptionValue === void 0 ? void 0 : descriptionValue.trim()),
         });
         // Severity update failed comment body
         const severityUpdateFailedComment = t('<h4>Severity update</h4><p>Failed to change severity from {{oldSeverity}} to {{newSeverity}}. Please try again</p>', {
-            oldSeverity: caseDetails.caseSeverity,
-            newSeverity: updatedCaseDetails['severity'],
+            oldSeverity: escapeHtml(caseDetails.caseSeverity),
+            newSeverity: escapeHtml(String((_b = updatedCaseDetails['severity']) !== null && _b !== void 0 ? _b : '')),
         });
         try {
             setSeverityUpdating(caseOverviewDispatch, true);

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAiBvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAYvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBAuetD"}
+{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAiBvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAYvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBAkftD"}

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js

@@ -34,6 +34,7 @@ import RouteUtils from '../../utils/routeUtils';
 import Constants from '../shared/Constants';
 import { AttachmentStateContext } from '../shared/fileUpload/reducer/AttachmentReducerContext';
 export function GlobalTroubleshootEffects(props) {
+    var _a;
     const [initDefaultSection, setInitDefaultSection] = useState(false);
     const dispatchToRouteReducer = useContext(RouteDispatchContext);
     const { globalMetadataState: { allProducts, loggedInUser, managedAccounts, loggedInUserRights, loggedInUsersAccount, loggedInUserJwtToken, }, } = useContext(GlobalMetadataStateContext);
@@ -252,14 +253,24 @@ export function GlobalTroubleshootEffects(props) {
      * Filters groups where the contact is a member via GET_CASE_GROUP.
      */
     useEffect(() => {
-        if (isEmpty(accountNumber) || isEmpty(selectedOwnerContactId))
+        var _a, _b;
+        const salesforceAccountId = ((_a = selectedAccountDetails === null || selectedAccountDetails === void 0 ? void 0 : selectedAccountDetails.data) === null || _a === void 0 ? void 0 : _a.salesforceAccountId) ||
+            ((_b = loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.salesforceAccountId);
+        if (isEmpty(salesforceAccountId) || isEmpty(selectedOwnerContactId))
             return;
         const ownerContactChanged = previousOwnerContactIdRef.current !== undefined &&
             previousOwnerContactIdRef.current !== selectedOwnerContactId;
         previousOwnerContactIdRef.current = selectedOwnerContactId;
-        fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, selectedOwnerContactId, accountNumber, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin, ownerContactChanged ? null : groupNumber, ownerContactChanged ? '' : groupName || '');
+        fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, selectedOwnerContactId, salesforceAccountId, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin, ownerContactChanged ? null : groupNumber, ownerContactChanged ? '' : groupName || '');
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [selectedOwnerContactId, accountNumber, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin]);
+    }, [
+        selectedOwnerContactId,
+        accountNumber,
+        selectedAccountDetails,
+        selectedOwnerDefaultCaseGroup,
+        selectedOwnerIsOrgAdmin,
+        (_a = loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.salesforceAccountId,
+    ]);
     useEffect(() => {
         if (!shouldHideSelector || !isEmpty(caseNumber))
             return;

package/lib/esm/hooks/useCaseComments/mapCaseComment.d.ts

@@ -1,12 +1,10 @@
 import { ICaseComment } from '@cee-eng/hydrajs/@types/api/public/case';
 import { ICaseCommentNode, IGetCaseCommentsQueryResponse } from './types';
 /**
- * The GraphQL API HTML-encodes comment bodies on storage/retrieval
- * (e.g. > becomes >, & becomes &). Two-pass decode
- * handles both single- and double-encoded entities, plus numeric refs.
- *
- * TODO: The double-encoding is a backend bug in the Salesforce UIAPI — it encodes on both
- * write and read. Once the backend is fixed, replace with a single `unescape(text)` call.
+ * GraphQL Body__c values are HTML-encoded once for transport
+ * (e.g. < becomes &lt;, & becomes &amp;). Decode a single pass only —
+ * a second unescape would turn Quill's intentional text escapes
+ * (typed HTML) into live markup / CSS injection.
  */
 export declare function decodeHtmlEntities(text: string): string;
 /**

package/lib/esm/hooks/useCaseComments/mapCaseComment.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"mapCaseComment.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/mapCaseComment.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAGvE,OAAO,EAAE,gBAAgB,EAAE,6BAA6B,EAAE,MAAM,SAAS,CAAC;AAY1E;;;;;;;GAOG;AACH,wBAAgB,kBAAkB,CAAC,IAAI,EAAE,MAAM,GAAG,MAAM,CAIvD;AAED;;;GAGG;AACH,wBAAgB,mBAAmB,CAAC,WAAW,EAAE,OAAO,EAAE,UAAU,EAAE,OAAO,GAAG,MAAM,CAIrF;AAED,wBAAgB,cAAc,CAAC,UAAU,EAAE,MAAM,GAAG,IAAI,GAAG,SAAS,GAAG,OAAO,CAG7E;AAED,wBAAgB,aAAa,CAAC,QAAQ,EAAE,OAAO,GAAG,MAAM,CAEvD;AAQD;;;;;GAKG;AACH,wBAAgB,uBAAuB,CAAC,IAAI,EAAE,MAAM,GAAG;IACnD,IAAI,EAAE,MAAM,CAAC;IACb,WAAW,CAAC,EAAE,WAAW,GAAG,UAAU,CAAC;CAC1C,CAaA;AAED;;;GAGG;AACH,wBAAgB,kBAAkB,CAAC,IAAI,EAAE,gBAAgB,GAAG,YAAY,CAoBvE;AAED,wBAAgB,uBAAuB,CAAC,IAAI,EAAE,6BAA6B,GAAG,SAAS,GAAG,YAAY,EAAE,CAOvG"}
+{"version":3,"file":"mapCaseComment.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/mapCaseComment.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAGvE,OAAO,EAAE,gBAAgB,EAAE,6BAA6B,EAAE,MAAM,SAAS,CAAC;AAY1E;;;;;GAKG;AACH,wBAAgB,kBAAkB,CAAC,IAAI,EAAE,MAAM,GAAG,MAAM,CAEvD;AAED;;;GAGG;AACH,wBAAgB,mBAAmB,CAAC,WAAW,EAAE,OAAO,EAAE,UAAU,EAAE,OAAO,GAAG,MAAM,CAIrF;AAED,wBAAgB,cAAc,CAAC,UAAU,EAAE,MAAM,GAAG,IAAI,GAAG,SAAS,GAAG,OAAO,CAG7E;AAED,wBAAgB,aAAa,CAAC,QAAQ,EAAE,OAAO,GAAG,MAAM,CAEvD;AAQD;;;;;GAKG;AACH,wBAAgB,uBAAuB,CAAC,IAAI,EAAE,MAAM,GAAG;IACnD,IAAI,EAAE,MAAM,CAAC;IACb,WAAW,CAAC,EAAE,WAAW,GAAG,UAAU,CAAC;CAC1C,CAaA;AAED;;;GAGG;AACH,wBAAgB,kBAAkB,CAAC,IAAI,EAAE,gBAAgB,GAAG,YAAY,CAoBvE;AAED,wBAAgB,uBAAuB,CAAC,IAAI,EAAE,6BAA6B,GAAG,SAAS,GAAG,YAAY,EAAE,CAOvG"}

package/lib/esm/hooks/useCaseComments/mapCaseComment.js

@@ -9,17 +9,13 @@ function decodeNumericEntities(text) {
         .replaceAll(/&#(\d+);/g, (_, dec) => String.fromCodePoint(Number.parseInt(dec, 10)));
 }
 /**
- * The GraphQL API HTML-encodes comment bodies on storage/retrieval
- * (e.g. > becomes >, & becomes &). Two-pass decode
- * handles both single- and double-encoded entities, plus numeric refs.
- *
- * TODO: The double-encoding is a backend bug in the Salesforce UIAPI — it encodes on both
- * write and read. Once the backend is fixed, replace with a single `unescape(text)` call.
+ * GraphQL Body__c values are HTML-encoded once for transport
+ * (e.g. < becomes &lt;, & becomes &amp;). Decode a single pass only —
+ * a second unescape would turn Quill's intentional text escapes
+ * (typed HTML) into live markup / CSS injection.
  */
 export function decodeHtmlEntities(text) {
-    let decoded = unescape(unescape(text));
-    decoded = decodeNumericEntities(decoded);
-    return decoded;
+    return decodeNumericEntities(unescape(text));
 }
 /**
  * Derives the comment author type with priority: Associate > Customer.

package/lib/esm/reducers/CaseHelpers.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseHelpers.js

@@ -1,4 +1,4 @@
-import { getAppVersion, getTechnicalSupportRecordTypeId, getUserAgentForCaseMode, getVersion, isPremiumEntitlement, resolveAccessRestrictionForCaseCreate, resolveNoClusterIdFieldsForCaseCreate, serializeNoClusterIdFieldsToAdditionalCaseInformation, showFtsOnCreateCasePage, stripNoClusterIdFieldsFromDescription, } from '@rh-support/utils';
+import { escapeHtml, getAppVersion, getTechnicalSupportRecordTypeId, getUserAgentForCaseMode, getVersion, isPremiumEntitlement, resolveAccessRestrictionForCaseCreate, resolveNoClusterIdFieldsForCaseCreate, serializeNoClusterIdFieldsToAdditionalCaseInformation, showFtsOnCreateCasePage, stripNoClusterIdFieldsFromDescription, } from '@rh-support/utils';
 import filter from 'lodash/filter';
 import forEach from 'lodash/forEach';
 import isEmpty from 'lodash/isEmpty';
@@ -19,7 +19,7 @@ export const getCaseRecommendations = (docs, oldDocs) => {
 };
 export const getCepCommentFromCepDetails = (cepDetails) => {
     return `## Consultant Engaged\nThis case has been flagged with Consulting Engagement in Progress (CEP).This issue needs additional focus as Red Hat Consulting is currently engaged and working with the customer.
-    \n\n### Consulting Contact:\n**Name:** ${cepDetails.contactName}\n**Availability/Working Hours:** ${cepDetails.workingHours}\n**Contact information:** ${cepDetails.contactInformation}${cepDetails.notes ? `\n**Notes:** ${cepDetails.notes}` : ''} `;
+    \n\n### Consulting Contact:\n**Name:** ${escapeHtml(cepDetails.contactName)}\n**Availability/Working Hours:** ${escapeHtml(cepDetails.workingHours)}\n**Contact information:** ${escapeHtml(cepDetails.contactInformation)}${cepDetails.notes ? `\n**Notes:** ${escapeHtml(cepDetails.notes)}` : ''} `;
 };
 export const getRecommendationObject = (doc, index) => {
     const bucket = index === 0 ? 4 : 3;

package/lib/esm/reducers/CaseReducer.d.ts

@@ -54,7 +54,7 @@ export declare const fetchCaseEntitlements: (dispatch: CaseReducerDispatchType,
 export declare const fetchCaseGroupsForSSO: (dispatch: CaseReducerDispatchType, contactSsoUsername: string, setCaseGroupToUngroupedOrDefault?: boolean, abortSignal?: AbortSignal, caseGroupNumberToRestore?: string | undefined) => Promise<void>;
 export declare const fetchCaseGroupsForContactGraphQL: (dispatch: CaseReducerDispatchType, apolloClient: {
     query: (options: any) => Promise<any>;
-}, contactId: string, accountNumber: string, defaultCaseGroupId?: string | null, isOrgAdmin?: boolean, currentGroupNumber?: string | null, currentGroupName?: string | null) => Promise<MatchedCaseGroup[]>;
+}, contactId: string, salesforceAccountId: string, defaultCaseGroupId?: string | null, isOrgAdmin?: boolean, currentGroupNumber?: string | null, currentGroupName?: string | null) => Promise<MatchedCaseGroup[]>;
 export declare const updateCaseWithSession: (dispatch: CaseReducerDispatchType, sessionItem: ISessionItem, loggedInUserAccountNumber: string, loggedInUserContact: IContact, loggedInUserAccount?: Partial<IAccount>, apolloClient?: {
     query: (options: any) => Promise<any>;
 }) => Promise<void>;

package/lib/esm/reducers/CaseReducer.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CaseReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseReducer.ts"],"names":[],"mappings":"AAEA,OAAO,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACnF,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AAEtH,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAA+B,MAAM,qCAAqC,CAAC;AAC9G,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAE/E,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AACxD,OAAO,EAcH,uBAAuB,EAEvB,gBAAgB,EAKnB,MAAM,mBAAmB,CAAC;AAY3B,OAAO,EAAqC,6BAA6B,EAAE,MAAM,sCAAsC,CAAC;AACxH,OAAO,EAEH,uBAAuB,EAEvB,iBAAiB,EACjB,UAAU,EAGb,MAAM,mBAAmB,CAAC;AAU3B,OAAO,EAAE,0BAA0B,EAAiB,MAAM,yBAAyB,CAAC;AAIpF,eAAO,MAAM,WAAW,GAAI,QAAQ,UAAU,EAAE,QAAQ,GAAG,KAAG,UAiO7D,CAAC;AAGF,eAAO,MAAM,cAAc,GAAI,UAAU,uBAAuB,EAAE,WAAW,OAAO,CAAC,iBAAiB,CAAC,SAEtG,CAAC;AAEF,eAAO,MAAM,YAAY,GAAI,UAAU,uBAAuB,EAAE,WAAW,OAAO,CAAC,UAAU,CAAC,SAE7F,CAAC;AAEF,eAAO,MAAM,eAAe,GAAI,UAAU,uBAAuB,EAAE,8BAA8B,QAAQ,EAAE,SAK1G,CAAC;AAEF,eAAO,MAAM,UAAU,GACnB,UAAU,uBAAuB,EACjC,wBAAwB,0BAA0B,EAClD,aAAa,UAAU,EACvB,cAAc,OAAO,EACrB,iBAAiB,MAAM,GAAG,GAAG,CAAC,OAAO,EACrC,yBAAyB,MAAM,EAC/B,iBAAiB,OAAe,EAChC,YAAY,OAAO,EACnB,oBAAoB,OAAO,EAC3B,cAAc,YAAY,EAC1B,eAAe;IAAE,MAAM,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,EACzD,kCAAgC,kBAqFnC,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,oCAAoC,GAAI,UAAU,uBAAuB,EAAE,UAAK,SAU5F,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,6BAA6B,GAAI,UAAU,uBAAuB,EAAE,aAAa,OAAO,SAOpG,CAAC;AAEF,eAAO,MAAM,wBAAwB,GAAU,UAAU,uBAAuB,EAAE,YAAY,MAAM,kBAsBnG,CAAC;AAGF,eAAO,MAAM,0BAA0B,GACnC,iBAAiB,OAAO,EACxB,UAAU,uBAAuB,EACjC,wBAAwB,0BAA0B,EAClD,YAAY,MAAM,EAClB,aAAa,UAAU,EACvB,cAAc,YAAY,EAC1B,eAAe;IAAE,MAAM,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,EACzD,WAAW,MAAM,kBAQpB,CAAC;AAEF,gFAAgF;AAChF,eAAO,MAAM,kBAAkB,GAC3B,cAAc;IAAE,MAAM,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,EACxD,UAAU,MAAM,EAChB,UAAU,MAAM,EAAE,kBAmBrB,CAAC;AAGF,eAAO,MAAM,cAAc,GACvB,wBAAwB,0BAA0B,EAClD,aAAa,YAAY,EACzB,YAAY,MAAM,kBAQrB,CAAC;AAIF,eAAO,MAAM,cAAc,GACvB,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,YAAY,WAAW,kBAoB1B,CAAC;AAEF,eAAO,MAAM,sBAAsB,GAC/B,UAAU,uBAAuB,EACjC,MAAM,mBAAmB,EAAE,EAC3B,oBAAoB,iBAAiB,EAAE,SAO1C,CAAC;AAEF,eAAO,MAAM,mBAAmB,GAAU,UAAU,uBAAuB,EAAE,SAAS,MAAM,EAAE,aAAa,MAAM,kBAYhH,CAAC;AAEF,eAAO,MAAM,kBAAkB,GAC3B,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,aAAa,OAAO,CAAC,UAAU,CAAC,kBAmBnC,CAAC;AAEF,eAAO,MAAM,mBAAmB,GAC5B,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,cAAc,MAAM,EAAE,kBAoBzB,CAAC;AAEF,eAAO,MAAM,mBAAmB,GAC5B,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,YAAY,QAAQ,EAAE,kBAmBzB,CAAC;AAEF,eAAO,MAAM,oBAAoB,GAAI,UAAU,uBAAuB,SASrE,CAAC;AAEF,eAAO,MAAM,oBAAoB,GAC7B,UAAU,uBAAuB,EACjC,eAAe,MAAM,EACrB,gCAA8B,EAC9B,sBAAqB,OAAO,CAAC,QAAQ,CAAM,EAC3C,eAAe;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,kBA0D3D,CAAC;AAEF,eAAO,MAAM,yBAAyB,GAClC,UAAU,uBAAuB,EACjC,eAAe,MAAM,EACrB,0CAAwC,EACxC,cAAc,WAAW,EACzB,2BAA2B,MAAM,GAAG,SAAS,kBAyBhD,CAAC;AAEF,eAAO,MAAM,YAAY,GACrB,UAAU,uBAAuB,EACjC,OAAO,QAAQ,EACf,SAAS,MAAM,EACf,uBAAuB,WAAW,EAClC,0BAA0B,WAAW,EACrC,0CAAwC,EACxC,2BAA2B,MAAM,GAAG,SAAS,EAC7C,iBAAgB,OAAc,EAC9B,eAAe,OAAO,EACtB,aAAa,MAAM,EACnB,oBAAoB,MAAM,kBAmD7B,CAAC;AAuBF,eAAO,MAAM,qBAAqB,GAC9B,UAAU,uBAAuB,EACjC,aAAa,MAAM,EACnB,UAAU,MAAM,EAChB,cAAc,WAAW,EACzB,eAAe,OAAO,EACtB,aAAa,MAAM,kBAmCtB,CAAC;AAEF,eAAO,MAAM,qBAAqB,GAC9B,UAAU,uBAAuB,EACjC,oBAAoB,MAAM,EAC1B,0CAAwC,EACxC,cAAc,WAAW,EACzB,2BAA2B,MAAM,GAAG,SAAS,kBAyBhD,CAAC;AAEF,eAAO,MAAM,gCAAgC,GACzC,UAAU,uBAAuB,EACjC,cAAc;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,EACvD,WAAW,MAAM,EACjB,qBAAqB,MAAM,EAC3B,qBAAqB,MAAM,GAAG,IAAI,EAClC,aAAY,OAAe,EAC3B,qBAAqB,MAAM,GAAG,IAAI,EAClC,mBAAmB,MAAM,GAAG,IAAI,KACjC,OAAO,CAAC,gBAAgB,EAAE,CAwF5B,CAAC;AAKF,eAAO,MAAM,qBAAqB,GAC9B,UAAU,uBAAuB,EACjC,aAAa,YAAY,EACzB,2BAA2B,MAAM,EACjC,qBAAqB,QAAQ,EAC7B,sBAAqB,OAAO,CAAC,QAAQ,CAAM,EAC3C,eAAe;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,kBAuE3D,CAAC;AA+BF,eAAO,MAAM,qBAAqB,GAC9B,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,uBAAkB,EAClB,iBAAY,EACZ,eAAe;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,kBA4G3D,CAAC;AAEF,eAAO,MAAM,iBAAiB,GAC1B,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,aAAa,OAAO,CAAC,YAAY,CAAC,EAClC,iBAAiB,OAAO,kBAsB3B,CAAC;AAEF,MAAM,WAAW,+BAA+B;IAC5C,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,mBAAmB,CAAC,EAAE,OAAO,CAAC,iBAAiB,CAAC,CAAC;IACjD,oBAAoB,CAAC,EAAE,OAAO,CAAC;CAClC;AAED,eAAO,MAAM,wBAAwB,GACjC,UAAU,uBAAuB,EACjC,cAAc;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAC;IAAC,MAAM,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,EAC/F,YAAY,MAAM,EAClB,YAAY,OAAO,CAAC,uBAAuB,CAAC,EAC5C,iBAAiB,OAAO,EACxB,UAAU,+BAA+B,kBAkE5C,CAAC;AAEF,8FAA8F;AAC9F,eAAO,MAAM,+BAA+B,GACxC,UAAU,uBAAuB,EACjC,cAAc;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAC;IAAC,MAAM,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,EAC/F,YAAY,MAAM,EAClB,SAAS,6BAA6B,EACtC,iBAAiB,MAAM,GAAG,IAAI,GAAG,SAAS,EAC1C,UAAU,+BAA+B,kBAQ5C,CAAC;AAEF,eAAO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package/lib/esm/reducers/CaseReducer.js

@@ -635,16 +635,29 @@ export const fetchCaseGroupsForSSO = (dispatch_1, contactSsoUsername_1, ...args_
         setCaseGroupToUngroupedOrDefault && setCaseDetails(dispatch, { groupNumber: null });
     }
 });
-export const fetchCaseGroupsForContactGraphQL = (dispatch_1, apolloClient_1, contactId_1, accountNumber_1, defaultCaseGroupId_1, ...args_1) => __awaiter(void 0, [dispatch_1, apolloClient_1, contactId_1, accountNumber_1, defaultCaseGroupId_1, ...args_1], void 0, function* (dispatch, apolloClient, contactId, accountNumber, defaultCaseGroupId, isOrgAdmin = false, currentGroupNumber, currentGroupName) {
+export const fetchCaseGroupsForContactGraphQL = (dispatch_1, apolloClient_1, contactId_1, salesforceAccountId_1, defaultCaseGroupId_1, ...args_1) => __awaiter(void 0, [dispatch_1, apolloClient_1, contactId_1, salesforceAccountId_1, defaultCaseGroupId_1, ...args_1], void 0, function* (dispatch, apolloClient, contactId, salesforceAccountId, defaultCaseGroupId, isOrgAdmin = false, currentGroupNumber, currentGroupName) {
     var _a, _b, _c, _d;
+    if (isEmpty(salesforceAccountId)) {
+        return [];
+    }
     dispatch({
         type: CaseReducerConstants.caseStateChanged,
         payload: { ownersCaseGroups: getApiResourceObject([], true) },
     });
+    if (isEmpty(salesforceAccountId)) {
+        dispatch({
+            type: CaseReducerConstants.caseStateChanged,
+            payload: { ownersCaseGroups: getApiResourceObject([], false) },
+        });
+        return [];
+    }
     try {
         const { data } = yield apolloClient.query({
             query: GET_CASE_GROUP,
-            variables: { first: 2000 },
+            variables: {
+                where: { Account__c: { eq: salesforceAccountId } },
+                first: 2000,
+            },
         });
         const response = data;
         const allGroups = (_d = (_c = (_b = (_a = response === null || response === void 0 ? void 0 : response.redhat_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.RedHatSupportCaseGroup__c) === null || _c === void 0 ? void 0 : _c.edges) !== null && _d !== void 0 ? _d : [];

package/lib/esm/utils/visitedResourcesUtils.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"visitedResourcesUtils.d.ts","sourceRoot":"","sources":["../../../src/utils/visitedResourcesUtils.ts"],"names":[],"mappings":"AAEA,MAAM,WAAW,iBAAiB;IAC9B,mBAAmB,EAAE,MAAM,CAAC;IAC5B,gBAAgB,EAAE;QAAE,GAAG,EAAE,MAAM,CAAC;QAAC,KAAK,EAAE,MAAM,CAAA;KAAE,EAAE,CAAC;IACnD,gBAAgB,EAAE;QAAE,CAAC,GAAG,EAAE,MAAM,GAAG,MAAM,CAAA;KAAE,CAAC;CAC/C;AAKD;;GAEG;AACH,eAAO,MAAM,6BAA6B,GAAI,qBAAqB,MAAM,EAAE,KAAK,MAAM,EAAE,OAAO,MAAM,SAkBpG,CAAC;AAEF;;GAEG;AACH,eAAO,MAAM,2BAA2B,QAAO,iBAAiB,EAE/D,CAAC;AAEF;;GAEG;AACH,eAAO,MAAM,6BAA6B,YAGzC,CAAC;AAEF;;GAEG;AACH,eAAO,MAAM,wCAAwC,GAAI,0BAA0B,iBAAiB,EAAE,KAAG,MA6BxG,CAAC;AAEF;;GAEG;AACH,eAAO,MAAM,2BAA2B,GACpC,YAAY,MAAM,EAClB,0BAA0B,iBAAiB,EAAE,KAC9C,OAAO,CAAC,IAAI,CAmBd,CAAC"}
+{"version":3,"file":"visitedResourcesUtils.d.ts","sourceRoot":"","sources":["../../../src/utils/visitedResourcesUtils.ts"],"names":[],"mappings":"AAGA,MAAM,WAAW,iBAAiB;IAC9B,mBAAmB,EAAE,MAAM,CAAC;IAC5B,gBAAgB,EAAE;QAAE,GAAG,EAAE,MAAM,CAAC;QAAC,KAAK,EAAE,MAAM,CAAA;KAAE,EAAE,CAAC;IACnD,gBAAgB,EAAE;QAAE,CAAC,GAAG,EAAE,MAAM,GAAG,MAAM,CAAA;KAAE,CAAC;CAC/C;AAKD;;GAEG;AACH,eAAO,MAAM,6BAA6B,GAAI,qBAAqB,MAAM,EAAE,KAAK,MAAM,EAAE,OAAO,MAAM,SAkBpG,CAAC;AAEF;;GAEG;AACH,eAAO,MAAM,2BAA2B,QAAO,iBAAiB,EAE/D,CAAC;AAEF;;GAEG;AACH,eAAO,MAAM,6BAA6B,YAGzC,CAAC;AAEF;;GAEG;AACH,eAAO,MAAM,wCAAwC,GAAI,0BAA0B,iBAAiB,EAAE,KAAG,MA+BxG,CAAC;AAEF;;GAEG;AACH,eAAO,MAAM,2BAA2B,GACpC,YAAY,MAAM,EAClB,0BAA0B,iBAAiB,EAAE,KAC9C,OAAO,CAAC,IAAI,CAmBd,CAAC"}

package/lib/esm/utils/visitedResourcesUtils.js

@@ -8,6 +8,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
     });
 };
 import { publicApi } from '@cee-eng/hydrajs';
+import { escapeHtml } from '@rh-support/utils';
 let clickedResourcesSequence = [];
 let lastSourceType = null;
 /**
@@ -60,15 +61,15 @@ export const formatClickedResourcesSequenceForComment = (clickedResourcesSequenc
             // Single link: 1. [source] - [title](url)
             const clickCount = source.clickedUrlsCount[source.clickedResources[0].url];
             const clickCountText = clickCount > 1 ? ` - (Customer visited this content ${clickCount} times)` : '';
-            commentBody += `   ${index + 1}. [${source.resourceDisplayName}] - [${source.clickedResources[0].title}](${source.clickedResources[0].url})${clickCountText}\n\n`;
+            commentBody += `   ${index + 1}. [${escapeHtml(source.resourceDisplayName)}] - [${escapeHtml(source.clickedResources[0].title)}](${escapeHtml(source.clickedResources[0].url)})${clickCountText}\n\n`;
         }
         else {
             // Multiple links: 1. [source] \n   -[title1](url1)\n   -[title2](url2)
-            commentBody += `   ${index + 1}. [${source.resourceDisplayName}] - \n\n`;
+            commentBody += `   ${index + 1}. [${escapeHtml(source.resourceDisplayName)}] - \n\n`;
             source.clickedResources.forEach((urlItem) => {
                 const clickCount = source.clickedUrlsCount[urlItem.url];
                 const clickCountText = clickCount > 1 ? ` - (Customer visited this content ${clickCount} times)` : '';
-                commentBody += `       - [${urlItem.title}](${urlItem.url})${clickCountText}\n`;
+                commentBody += `       - [${escapeHtml(urlItem.title)}](${escapeHtml(urlItem.url)})${clickCountText}\n`;
             });
             commentBody += '\n';
         }

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.7.21",
+    "version": "2.7.23",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -52,11 +52,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.6.21",
-        "@rh-support/react-context": "2.6.21",
+        "@rh-support/components": "2.6.22",
+        "@rh-support/react-context": "2.6.23",
         "@rh-support/types": "2.0.30",
-        "@rh-support/user-permissions": "2.6.19",
-        "@rh-support/utils": "2.6.18",
+        "@rh-support/user-permissions": "2.6.20",
+        "@rh-support/utils": "2.6.19",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "date-fns": "3.6.0",
@@ -129,5 +129,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "b47efd73e7afe275c94a32a3a3ff8c76f4c45ec1"
+    "gitHead": "640cdf1b20dd10a0240f7242836884441d925591"
 }