@rh-support/troubleshoot 2.6.90 → 2.6.93

package/lib/esm/components/CaseEditView/CaseDetailsErrorMessage.d.ts

@@ -4,6 +4,7 @@ interface IProps {
     isError: boolean;
     errorDetails: IAPIError;
     canReadCase: boolean;
+    canManageCase: boolean;
     caseNumber: string;
     isInlineError?: boolean;
 }

package/lib/esm/components/CaseEditView/CaseDetailsErrorMessage.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsErrorMessage.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsErrorMessage.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,SAAS,EAAE,MAAM,0BAA0B,CAAC;AAErD,OAAO,KAAqB,MAAM,OAAO,CAAC;AAG1C,UAAU,MAAM;IACZ,OAAO,EAAE,OAAO,CAAC;IACjB,YAAY,EAAE,SAAS,CAAC;IACxB,WAAW,EAAE,OAAO,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,aAAa,CAAC,EAAE,OAAO,CAAC;CAC3B;AAID,wBAAgB,uBAAuB,CAAC,KAAK,EAAE,MAAM,qBAqEpD"}
+{"version":3,"file":"CaseDetailsErrorMessage.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsErrorMessage.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,SAAS,EAAE,MAAM,0BAA0B,CAAC;AAErD,OAAO,KAAqB,MAAM,OAAO,CAAC;AAG1C,UAAU,MAAM;IACZ,OAAO,EAAE,OAAO,CAAC;IACjB,YAAY,EAAE,SAAS,CAAC;IACxB,WAAW,EAAE,OAAO,CAAC;IACrB,aAAa,EAAE,OAAO,CAAC;IACvB,UAAU,EAAE,MAAM,CAAC;IACnB,aAAa,CAAC,EAAE,OAAO,CAAC;CAC3B;AAID,wBAAgB,uBAAuB,CAAC,KAAK,EAAE,MAAM,qBA6EpD"}

package/lib/esm/components/CaseEditView/CaseDetailsErrorMessage.js

@@ -9,7 +9,7 @@ export function CaseDetailsErrorMessage(props) {
     const { globalMetadataState: { loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
     const { t } = useTranslation();
     // Initialize Default Props Below
-    const { isInlineError = false, canReadCase, caseNumber, errorDetails } = props;
+    const { isInlineError = false, canReadCase, canManageCase, caseNumber, errorDetails } = props;
     const invalidCaseGroupErrorTitle = t('This case can only be viewed by a specific group');
     /* There can be two condition for HTTP 403 error
         1. Account mismatch.
@@ -44,12 +44,12 @@ export function CaseDetailsErrorMessage(props) {
         return formattedApiErrorMessage(errorDetails, {
             '403': { message: errorMessage403 },
             '404': { message: errorMessage404 },
-        });
+        }, canManageCase);
     };
     return (React.createElement(AlertMessage, { variant: AlertType.DANGER, className: "pf-v6-u-mb-lg", show: true, 
         // Here customizing title of alert based on case group error.
         title: errorMessageTitle(errorDetails, Object.assign({}, (isCaseGroupError && {
             '403': { title: invalidCaseGroupErrorTitle },
-        }))), isInline: isInlineError },
+        })), canManageCase), isInline: isInlineError },
         React.createElement(Trans, null, getErrorMessage())));
 }

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseSolutions.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutions.tsx"],"names":[],"mappings":"AAuBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAwE3E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAUD,eAAO,MAAM,aAAa,+EAwhBxB,CAAC"}
+{"version":3,"file":"CaseSolutions.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutions.tsx"],"names":[],"mappings":"AAwBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAuF3E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAUD,eAAO,MAAM,aAAa,+EAuhBxB,CAAC"}

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.js

@@ -24,6 +24,7 @@ import { PaginatedList, ToastNotification } from '@rh-support/components';
 import { useGlobalStateContext } from '@rh-support/react-context';
 import { AbilityContext, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
 import { getSolrParams } from '@rh-support/utils';
+import { isEmpty } from 'lodash';
 import find from 'lodash/find';
 import isEqual from 'lodash/isEqual';
 import some from 'lodash/some';
@@ -49,8 +50,8 @@ const titleFix = (recommendations, allDocs) => __awaiter(void 0, void 0, void 0,
     const ids = [];
     const recs = [...recommendations];
     recs.forEach((rec) => {
+        const recommendationWithSameID = find(allDocs, (doc) => doc.id === rec.resourceId);
         if (rec.title === 'Red Hat Knowledge Base') {
-            const recommendationWithSameID = find(allDocs, (doc) => doc.id === rec.resourceId);
             if (recommendationWithSameID &&
                 (recommendationWithSameID.publishedTitle || recommendationWithSameID.allTitle)) {
                 rec.title = (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.publishedTitle) || (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.allTitle);
@@ -63,6 +64,17 @@ const titleFix = (recommendations, allDocs) => __awaiter(void 0, void 0, void 0,
                 ids.push(rec.resourceId);
             }
         }
+        if (isEmpty(rec === null || rec === void 0 ? void 0 : rec.solutionAbstract)) {
+            if (recommendationWithSameID) {
+                rec.solutionAbstract =
+                    (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.snippet) ||
+                        (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.publishedAbstract) ||
+                        (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.abstract);
+            }
+            else if (rec.title !== 'Red Hat Knowledge Base') {
+                ids.push(rec.resourceId);
+            }
+        }
     });
     if (ids.length !== 0) {
         try {
@@ -72,7 +84,11 @@ const titleFix = (recommendations, allDocs) => __awaiter(void 0, void 0, void 0,
             recs.forEach((rec) => {
                 const matchedDoc = find(docs, (doc) => doc.id === rec.resourceId);
                 rec.title = matchedDoc ? (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.publishedTitle) || (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.allTitle) : rec.title;
-                rec.solutionAbstract = (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.snippet) || (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.publishedAbstract) || (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.abstract);
+                rec.solutionAbstract =
+                    (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.snippet) ||
+                        (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.publishedAbstract) ||
+                        (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.abstract) ||
+                        (rec === null || rec === void 0 ? void 0 : rec.solutionAbstract);
             });
         }
         catch (e) {

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseOpenshiftClusterId/CaseOpenshiftClusterId.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseOpenshiftClusterId.d.ts","sourceRoot":"","sources":["../../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseOpenshiftClusterId/CaseOpenshiftClusterId.tsx"],"names":[],"mappings":"AAOA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAqBvE,wBAAgB,sBAAsB,sBAsSrC"}
+{"version":3,"file":"CaseOpenshiftClusterId.d.ts","sourceRoot":"","sources":["../../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseOpenshiftClusterId/CaseOpenshiftClusterId.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAqB/D,wBAAgB,sBAAsB,sBA2SrC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseOpenshiftClusterId/CaseOpenshiftClusterId.js

@@ -13,7 +13,7 @@ import { getVersion } from '@rh-support/utils';
 import debounce from 'lodash/debounce';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
-import React, { useContext, useEffect, useRef, useState } from 'react';
+import React, { useContext, useEffect, useState } from 'react';
 import { useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../../../../context/CaseContext';
 import { useCaseUpdateErrorMessage } from '../../../../../hooks/useCaseUpdateErrorMessage';
@@ -49,7 +49,7 @@ export function CaseOpenshiftClusterId() {
     const [localOpenshiftClusterIDState, setLocalOpenshiftClusterIDState] = useState(openshiftClusterID);
     const [isClusterIdUpdating, setIsClusterIdUpdating] = useState(false);
     const [isReasonUpdating, setIsReasonUpdating] = useState(false);
-    const displayName = useRef('');
+    const [displayName, setDisplayName] = useState('');
     const previousLocalOpenshiftClusterIDState = usePrevious(localOpenshiftClusterIDState);
     const previousSelectedReason = usePrevious(selectedReason);
     const previousProduct = usePrevious(product);
@@ -69,6 +69,9 @@ export function CaseOpenshiftClusterId() {
             noClusterIdReason: '',
         });
     };
+    const onDisplayNameChange = (val) => {
+        setDisplayName(val);
+    };
     useEffect(() => {
         var _a;
         const isClusterVisible = () => __awaiter(this, void 0, void 0, function* () {
@@ -170,7 +173,7 @@ export function CaseOpenshiftClusterId() {
             setIsClusterIdInValid(isClusterIdInvalid);
             setDontKnowSelected(false);
             setSelectedReason('');
-            displayName.current = selectedCluster.display_name;
+            setDisplayName(selectedCluster.display_name || '');
             if (isClusterIdInvalid)
                 return;
             const caseDetails = {
@@ -242,7 +245,7 @@ export function CaseOpenshiftClusterId() {
     }
     else {
         return (React.createElement(React.Fragment, null,
-            React.createElement(OpenshiftDropdownV4, { openshiftDisplayName: displayName.current, openshiftClusterIDState: localOpenshiftClusterIDState || selectedReason, onClusterIdStateUpdate: onClusterIdSave, isClusterIdInvalid: (isEmpty(localOpenshiftClusterIDState) && isEmpty(selectedReason)) || isClusterIdInvalid, clusterIdDropdownFormInstructions: !isExportingPDF ? clusterIdDropdownFormInstructions() : undefined, onClusterClear: resetClusterData, isV3: product !== 'OpenShift Container Platform', isDisabled: isClusterIdUpdating, noClusterIdReasonExplanation: noClusterIdReasonExplanation }),
+            React.createElement(OpenshiftDropdownV4, { openshiftDisplayName: displayName, setOpenshiftDisplayName: onDisplayNameChange, openshiftClusterIDState: localOpenshiftClusterIDState || selectedReason, onClusterIdStateUpdate: onClusterIdSave, isClusterIdInvalid: (isEmpty(localOpenshiftClusterIDState) && isEmpty(selectedReason)) || isClusterIdInvalid, clusterIdDropdownFormInstructions: !isExportingPDF ? clusterIdDropdownFormInstructions() : undefined, onClusterClear: resetClusterData, isV3: product !== 'OpenShift Container Platform', isDisabled: isClusterIdUpdating, noClusterIdReasonExplanation: noClusterIdReasonExplanation }),
             noClusterIdReasonExplanation !== 'v3-cluster' &&
                 (dontKnowSelected || noClusterIdReasonExplanation || noClusterIdReason) && (React.createElement(NoClusterIDReasonSelector, { noClusterIdReasonExplanation: noClusterIdReasonExplanation, noClusterIdReason: noClusterIdReason, onReasonInputBoxChanged: debounceFn, onReasonChange: onReasonChange, isInValid: isInVaidNoClusterIdReason, isCustomer: isCustomer, isDisabled: isReasonUpdating })),
             React.createElement(LoadingIndicator, { show: isClusterIdUpdating, size: "xs" })));

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/ProductVersion.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ProductVersion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/ProductVersion.tsx"],"names":[],"mappings":"AAyCA,OAAO,KAAkD,MAAM,OAAO,CAAC;AASvE,UAAU,MAAM;IACZ,yBAAyB,CAAC,EAAE,OAAO,CAAC;CACvC;AAED,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,qBA8VrC;AAED,eAAe,eAAe,CAAC"}
+{"version":3,"file":"ProductVersion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/ProductVersion.tsx"],"names":[],"mappings":"AAyCA,OAAO,KAAkD,MAAM,OAAO,CAAC;AASvE,UAAU,MAAM;IACZ,yBAAyB,CAAC,EAAE,OAAO,CAAC;CACvC;AAED,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,qBA0WrC;AAED,eAAe,eAAe,CAAC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/ProductVersion.js

@@ -21,7 +21,7 @@ import React, { useContext, useEffect, useRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../../../context/CaseContext';
 import { useCaseUpdateErrorMessage } from '../../../../hooks/useCaseUpdateErrorMessage';
-import { getVersionsDetails, updateCaseDetails } from '../../../../reducers/CaseReducer';
+import { fetchCaseEntitlements, getVersionsDetails, updateCaseDetails } from '../../../../reducers/CaseReducer';
 import { getProductObj } from '../../../shared/utils';
 import { PDFContext } from '../../PDFContainer';
 function ProductNVersion(props) {
@@ -111,7 +111,19 @@ function ProductNVersion(props) {
             }
             setIsProductUpdating(true);
             setIsVersionUpdating(true);
-            yield updateCaseDetails(caseDispatch, caseNumber, { product: selectedProduct, version: selectedVersion });
+            if (!onlyVersionChanged && contactSSOName && caseNumber) {
+                yield updateCaseDetails(caseDispatch, caseNumber, {
+                    product: selectedProduct,
+                    version: selectedVersion,
+                });
+                yield fetchCaseEntitlements(caseDispatch, contactSSOName, selectedProduct, undefined, true, caseNumber);
+            }
+            else {
+                yield updateCaseDetails(caseDispatch, caseNumber, {
+                    product: selectedProduct,
+                    version: selectedVersion,
+                });
+            }
             setIsProductUpdating(false);
             setIsVersionUpdating(false);
             if (onlyVersionChanged) {

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseChat.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseChat.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseChat.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGpE,OAAO,KAAK,MAAM,OAAO,CAAC;AAO1B,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,SAAS,CAAC;IAChB,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,eAAe,CAAC,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,IAAI,CAAC;CAC9C;AAED,QAAA,MAAM,QAAQ,4EAiDZ,CAAC;AACH,eAAe,QAAQ,CAAC"}
+{"version":3,"file":"CaseChat.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseChat.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGpE,OAAO,KAAK,MAAM,OAAO,CAAC;AAO1B,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,SAAS,CAAC;IAChB,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,eAAe,CAAC,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,IAAI,CAAC;CAC9C;AASD,QAAA,MAAM,QAAQ,4EAiDZ,CAAC;AACH,eAAe,QAAQ,CAAC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseChat.js

@@ -5,6 +5,12 @@ import { Trans } from 'react-i18next';
 import { DiscussionType } from '../../../../reducers/CaseDiscussionTabReducer';
 import { DiscussionItemLink } from './DiscussionItemLink';
 import { JumpAndCopyLink } from './JumpAndCopyLink';
+DOMPurify.addHook('afterSanitizeAttributes', function (node) {
+    if (node.tagName === 'A') {
+        node.setAttribute('target', '_blank');
+        node.setAttribute('rel', 'noopener noreferrer');
+    }
+});
 const CaseChat = React.forwardRef((props, ref) => {
     const { caseNumber } = props;
     const sanetize = (html) => {

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/VerifyCaseStatusModal/VerifyCaseStatusModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"VerifyCaseStatusModal.d.ts","sourceRoot":"","sources":["../../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/VerifyCaseStatusModal/VerifyCaseStatusModal.tsx"],"names":[],"mappings":"AAaA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAa3E,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IAC1C,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,UAAU,EAAE,OAAO,CAAC;CACvB;AAED,wBAAgB,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBA4IlD"}
+{"version":3,"file":"VerifyCaseStatusModal.d.ts","sourceRoot":"","sources":["../../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/VerifyCaseStatusModal/VerifyCaseStatusModal.tsx"],"names":[],"mappings":"AAaA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAa3E,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IAC1C,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,UAAU,EAAE,OAAO,CAAC;CACvB;AAED,wBAAgB,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBA2IlD"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/VerifyCaseStatusModal/VerifyCaseStatusModal.js

@@ -33,7 +33,6 @@ export function VerifyCaseStatusModal(props) {
             createdById: state.caseDetails.createdById,
             ownerId: state.caseDetails.ownerId,
             caseNumber: state.caseDetails.caseNumber,
-            entitlementSla: state.caseDetails.entitlementSla,
             cep: state.caseDetails.cep,
             accountNumber: state.caseDetails.accountNumberRef,
             firstCaseInactivityWarningSentAt: state.caseDetails.firstCaseInactivityWarningSentAt,

package/lib/esm/components/CaseInformation/SupportLevel.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"SupportLevel.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/SupportLevel.tsx"],"names":[],"mappings":"AAKA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAI5D,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,UAAU,MAAO,SAAQ,gBAAgB;CAAG;AAO5C,iBAAS,YAAY,CAAC,KAAK,EAAE,MAAM,qBAoIlC;kBApIQ,YAAY;;;AAsIrB,eAAe,YAAY,CAAC"}
+{"version":3,"file":"SupportLevel.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/SupportLevel.tsx"],"names":[],"mappings":"AAKA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAI5D,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,UAAU,MAAO,SAAQ,gBAAgB;CAAG;AAO5C,iBAAS,YAAY,CAAC,KAAK,EAAE,MAAM,qBAmJlC;kBAnJQ,YAAY;;;AAqJrB,eAAe,YAAY,CAAC"}

package/lib/esm/components/CaseInformation/SupportLevel.js

@@ -14,13 +14,14 @@ const defaultProps = {
     className: '',
 };
 function SupportLevel(props) {
-    const { product, caseNumber, severity, entitlementSla, ownersEntitlements, caseType } = useCaseSelector((state) => ({
+    const { product, caseNumber, severity, entitlementSla, ownersEntitlements, caseType, openShiftClusterSupportLevel, } = useCaseSelector((state) => ({
         product: state.caseDetails.product,
         caseNumber: state.caseDetails.caseNumber,
         severity: state.caseDetails.severity,
         entitlementSla: state.caseDetails.entitlementSla,
         ownersEntitlements: state.ownersEntitlements,
         caseType: state.caseDetails.caseType,
+        openShiftClusterSupportLevel: state.openShiftClusterSupportLevel,
     }), isEqual);
     const caseDispatch = useCaseDispatch();
     const { globalMetadataState: { allProducts }, } = useContext(GlobalMetadataStateContext);
@@ -42,6 +43,8 @@ function SupportLevel(props) {
     };
     const getSlaList = () => {
         var _a, _b;
+        if (openShiftClusterSupportLevel)
+            return [openShiftClusterSupportLevel];
         const entitledProduct = ((_b = (_a = allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult) !== null && _b !== void 0 ? _b : []).find((entitledProduct) => entitledProduct.product === product);
         if (entitledProduct && entitledProduct.serviceLevels) {
             return entitledProduct.serviceLevels.split(';') || [];
@@ -52,6 +55,8 @@ function SupportLevel(props) {
     };
     const getSelectedSla = () => {
         var _a, _b;
+        if (openShiftClusterSupportLevel)
+            return openShiftClusterSupportLevel;
         const entitledProduct = ((_b = (_a = allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult) !== null && _b !== void 0 ? _b : []).find((entitledProduct) => entitledProduct.product === product);
         // if sla is empty then it means either first time this component is rendered or product has changed.
         if (isEmpty(entitlementSla) && entitledProduct && entitledProduct.preferredServiceLevel) {

package/lib/esm/components/CaseManagement/NoClusterIDReasonSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"NoClusterIDReasonSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/NoClusterIDReasonSelector.tsx"],"names":[],"mappings":"AAWA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAK/D,UAAU,MAAM;IACZ,uBAAuB,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,IAAI,CAAC;IAClD,cAAc,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,IAAI,CAAC;IACzC,4BAA4B,EAAE,MAAM,CAAC;IACrC,iBAAiB,EAAE,MAAM,CAAC;IAC1B,SAAS,EAAE,OAAO,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,CAAC,EAAE,OAAO,CAAC;CACxB;AAED,QAAA,MAAM,yBAAyB,UAAW,MAAM,sBAqI/C,CAAC;AAEF,OAAO,EAAE,yBAAyB,EAAE,CAAC"}
+{"version":3,"file":"NoClusterIDReasonSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/NoClusterIDReasonSelector.tsx"],"names":[],"mappings":"AAWA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,UAAU,MAAM;IACZ,uBAAuB,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,IAAI,CAAC;IAClD,cAAc,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,IAAI,CAAC;IACzC,4BAA4B,EAAE,MAAM,CAAC;IACrC,iBAAiB,EAAE,MAAM,CAAC;IAC1B,SAAS,EAAE,OAAO,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,CAAC,EAAE,OAAO,CAAC;CACxB;AAED,QAAA,MAAM,yBAAyB,UAAW,MAAM,sBA4J/C,CAAC;AAEF,OAAO,EAAE,yBAAyB,EAAE,CAAC"}

package/lib/esm/components/CaseManagement/NoClusterIDReasonSelector.js

@@ -1,4 +1,4 @@
-import { TextInputGroup, TextInputGroupMain } from '@patternfly/react-core';
+import { TextInput, TextInputGroup, ValidatedOptions } from '@patternfly/react-core';
 import ExclamationCircleIcon from '@patternfly/react-icons/dist/js/icons/exclamation-circle-icon';
 import { LoadingIndicator, SingleSelectDropdown } from '@rh-support/components';
 import { fetchNoClusterIdReasonsMetadata, GlobalMetadataStateContext, useGlobalDispatchContext, } from '@rh-support/react-context';
@@ -7,11 +7,14 @@ import filter from 'lodash/filter';
 import map from 'lodash/map';
 import React, { useContext, useEffect, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
+import { SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT } from '../../reducers/CaseConstNTypes';
 import { PDFContext } from '../CaseEditView/PDFContainer';
 const NoClusterIDReasonSelector = (props) => {
+    var _a;
     const { t } = useTranslation();
     const [notRegistered, setNotRegistered] = useState(false);
     const [inputValue, setInputValue] = useState(props.noClusterIdReasonExplanation || '');
+    const [hasLargeReasonExplanation, setHasLargeReasonExplanation] = useState(false);
     const globalDispatch = useGlobalDispatchContext();
     const { globalMetadataState: { caseNoClusterIdReasons }, } = useContext(GlobalMetadataStateContext);
     const { isExportingPDF } = useContext(PDFContext);
@@ -35,6 +38,7 @@ const NoClusterIDReasonSelector = (props) => {
     };
     const handleInputChange = (_event, value) => {
         setInputValue(value);
+        setHasLargeReasonExplanation(value.length > SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT);
         props.onReasonInputBoxChanged(value);
     };
     const getDropdownOptions = () => {
@@ -64,22 +68,26 @@ const NoClusterIDReasonSelector = (props) => {
     const registerMyClusterID = () => (React.createElement("a", { className: `show-target ${isExportingPDF ? 'hide-in-pdf' : ''}`, href: "https://console.redhat.com/openshift/register ", target: "_blank", rel: "noopener noreferrer" },
         React.createElement(Trans, null, "Register my Cluster ID")));
     return (React.createElement("div", { className: "form-group" },
-        React.createElement("label", { id: titleId },
-            React.createElement(Trans, null, "I don't have my Cluster ID, because:"),
-            React.createElement("span", { className: `form-required ${isExportingPDF ? 'hide-in-pdf' : ''}`, "aria-hidden": true },
-                ' ',
-                "*")),
+        React.createElement("label", { id: titleId, style: {
+                display: 'flex',
+                justifyContent: 'space-between',
+                alignItems: 'center',
+            } },
+            React.createElement("div", null,
+                React.createElement(Trans, null, "I don't have my Cluster ID, because:"),
+                React.createElement("span", { className: `form-required ${isExportingPDF ? 'hide-in-pdf' : ''}`, "aria-hidden": true },
+                    ' ',
+                    "*")),
+            React.createElement("div", { className: "cluster-ID-counter" }, `${(_a = inputValue === null || inputValue === void 0 ? void 0 : inputValue.length) !== null && _a !== void 0 ? _a : 0} / ${SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT}`)),
         React.createElement("div", { className: "no-cluster-id-reason-container" },
             React.createElement("div", { className: props.noClusterIdReason === 'Other' ? 'd-none' : '' },
                 React.createElement(SingleSelectDropdown, { placeholder: t('Select an option or briefly describe your reason'), dataTrackingId: "no-openshift-cluster-id-reason", options: getDropdownOptions(), selected: getSelectedOption(), isDisabled: caseNoClusterIdReasons.isFetching || props.isDisabled, isLoading: caseNoClusterIdReasons.isFetching, isInvalid: props.isInValid, onSelect: handleReasonChange, "aria-labelledby": titleId, "aria-invalid": props.isInValid, "aria-describedby": "validate-reason-helper" })),
             props.noClusterIdReason === 'Other' && (React.createElement("div", { className: "text-input-wrapper" },
                 React.createElement(TextInputGroup, null,
-                    React.createElement(TextInputGroupMain, { value: inputValue, onChange: handleInputChange, placeholder: t('Briefly describe your reason'), "aria-label": t('Other reason description') }))))),
+                    React.createElement(TextInput, { value: inputValue, onChange: handleInputChange, placeholder: t('Briefly describe your reason'), "aria-label": t('Other reason description'), validated: hasLargeReasonExplanation ? ValidatedOptions.error : ValidatedOptions.default }))))),
         React.createElement(LoadingIndicator, { show: caseNoClusterIdReasons.isFetching, size: "xs" }),
-        React.createElement("p", { id: "validate-reason-helper", className: `form-instructions ${props.isInValid ? 'form-invalid' : ''}` },
-            React.createElement(React.Fragment, null,
-                props.isInValid && React.createElement(ExclamationCircleIcon, { color: "#c9190b", className: "pf-v6-u-mr-sm" }),
-                ' ',
-                notRegistered ? (registerMyClusterID()) : (React.createElement(Trans, null, "Describing your reason can help us better understand and support your issue."))))));
+        React.createElement("p", { id: "validate-reason-helper", className: `form-instructions ${props.isInValid ? 'form-invalid' : ''}` }, notRegistered ? (registerMyClusterID()) : hasLargeReasonExplanation ? (React.createElement("span", { className: "form-instructions form-invalid pf-v6-u-danger-color-100 no-cluster-ID" }, t(`This reason exceeds ${SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT} characters. Try shortening it.`))) : (React.createElement(React.Fragment, null,
+            props.isInValid && React.createElement(ExclamationCircleIcon, { color: "#c9190b", className: "pf-v6-u-mr-sm" }),
+            React.createElement(Trans, null, "Describing your reason can help us better understand and support your issue."))))));
 };
 export { NoClusterIDReasonSelector };

package/lib/esm/components/CaseManagement/OpenShiftClusterId.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"OpenShiftClusterId.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/OpenShiftClusterId.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAsB/D,eAAO,MAAM,oBAAoB,yBAShC,CAAC;AAEF,eAAO,MAAM,uBAAuB,yBAInC,CAAC;AAEF,eAAO,MAAM,4BAA4B,yBAYxC,CAAC;AAEF,eAAO,MAAM,qBAAqB,yBAIjC,CAAC;AAEF,UAAU,MAAM;IACZ,SAAS,CAAC,EAAE,MAAM,CAAC;CACtB;AAED,wBAAgB,kBAAkB,CAAC,KAAK,EAAE,MAAM,qBA8S/C"}
+{"version":3,"file":"OpenShiftClusterId.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/OpenShiftClusterId.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAuB/D,eAAO,MAAM,oBAAoB,yBAShC,CAAC;AAEF,eAAO,MAAM,uBAAuB,yBAInC,CAAC;AAEF,eAAO,MAAM,4BAA4B,yBAYxC,CAAC;AAEF,eAAO,MAAM,qBAAqB,yBAIjC,CAAC;AAEF,UAAU,MAAM;IACZ,SAAS,CAAC,EAAE,MAAM,CAAC;CACtB;AAED,wBAAgB,kBAAkB,CAAC,KAAK,EAAE,MAAM,qBAmT/C"}

package/lib/esm/components/CaseManagement/OpenShiftClusterId.js

@@ -18,6 +18,7 @@ import { useLocation } from 'react-router-dom';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { ClusterRecommendationsContext, ClusterRecommendationsDispatchContext, } from '../../context/ClusterRecommendationsContext';
 import { RouteContext } from '../../context/RouteContext';
+import { SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT } from '../../reducers/CaseConstNTypes';
 import { getUpdatedDescription } from '../../reducers/CaseHelpers';
 import { setCaseDetails, setCaseState } from '../../reducers/CaseReducer';
 import { fetchClusterRecommendations } from '../../reducers/ClusterRecommendationsReducer';
@@ -74,7 +75,7 @@ export function OpenShiftClusterId(props) {
             noClusterIdReasonExplanation: '',
             noClusterIdReason: '',
         });
-        setCaseState(caseDispatch, { v3ClusterName: '' });
+        setCaseState(caseDispatch, { v3ClusterName: '', openShiftClusterSupportLevel: '' });
     };
     const clusterStateReset = () => {
         setSelectedReason('');
@@ -167,6 +168,7 @@ export function OpenShiftClusterId(props) {
         if (isEmpty(selectedId))
             return;
         resetClusterData();
+        setCaseState(caseDispatch, { openShiftClusterSupportLevel: selectedCluster === null || selectedCluster === void 0 ? void 0 : selectedCluster.support_level });
         if (selectedId === 'dont-have-id') {
             setDontKnowSelected(true);
             setSelectedReason(selectedId);
@@ -222,7 +224,10 @@ export function OpenShiftClusterId(props) {
         setCaseDetails(caseDispatch, { noClusterIdReason: reason });
     };
     const isInVaidNoClusterIdReason = isNextBtnClickedToShowValidationError &&
-        (isEmpty(noClusterIdReason) || (noClusterIdReason === 'Other' && isEmpty(noClusterIdReasonExplanation.trim())));
+        (isEmpty(noClusterIdReason) ||
+            (noClusterIdReason === 'Other' &&
+                (isEmpty(noClusterIdReasonExplanation.trim()) ||
+                    noClusterIdReasonExplanation.trim().length > SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT)));
     if (!showClusterId)
         return null;
     return (React.createElement("div", { className: `${props.className ? props.className : ''}` },

package/lib/esm/components/CaseManagement/OpenshiftDropdownV4.d.ts

@@ -11,6 +11,7 @@ interface IProps extends IDClassNameProps {
     isDisabled?: boolean;
     noClusterIdReasonExplanation?: string;
     openshiftDisplayName?: string;
+    setOpenshiftDisplayName?: (val: any) => void;
 }
 declare function OpenshiftDropdownV4(props: IProps): React.JSX.Element;
 export { OpenshiftDropdownV4 };

package/lib/esm/components/CaseManagement/OpenshiftDropdownV4.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"OpenshiftDropdownV4.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/OpenshiftDropdownV4.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,oBAAoB,EAAE,MAAM,sCAAsC,CAAC;AAgB5E,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAI5D,OAAO,KAA2D,MAAM,OAAO,CAAC;AAOhF,UAAU,MAAO,SAAQ,gBAAgB;IACrC,uBAAuB,EAAE,MAAM,CAAC;IAChC,sBAAsB,EAAE,CAAC,OAAO,EAAE,OAAO,CAAC,oBAAoB,CAAC,EAAE,KAAK,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IACzF,kBAAkB,EAAE,OAAO,CAAC;IAC5B,iCAAiC,CAAC,EAAE,GAAG,CAAC,OAAO,CAAC;IAChD,cAAc,EAAE,MAAM,IAAI,CAAC;IAC3B,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,4BAA4B,CAAC,EAAE,MAAM,CAAC;IACtC,oBAAoB,CAAC,EAAE,MAAM,CAAC;CACjC;AAgBD,iBAAS,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBAmdzC;AAED,OAAO,EAAE,mBAAmB,EAAE,CAAC"}
+{"version":3,"file":"OpenshiftDropdownV4.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/OpenshiftDropdownV4.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,oBAAoB,EAAE,MAAM,sCAAsC,CAAC;AAgB5E,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAI5D,OAAO,KAA2D,MAAM,OAAO,CAAC;AAOhF,UAAU,MAAO,SAAQ,gBAAgB;IACrC,uBAAuB,EAAE,MAAM,CAAC;IAChC,sBAAsB,EAAE,CAAC,OAAO,EAAE,OAAO,CAAC,oBAAoB,CAAC,EAAE,KAAK,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IACzF,kBAAkB,EAAE,OAAO,CAAC;IAC5B,iCAAiC,CAAC,EAAE,GAAG,CAAC,OAAO,CAAC;IAChD,cAAc,EAAE,MAAM,IAAI,CAAC;IAC3B,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,4BAA4B,CAAC,EAAE,MAAM,CAAC;IACtC,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,uBAAuB,CAAC,EAAE,CAAC,GAAG,KAAA,KAAK,IAAI,CAAC;CAC3C;AAsBD,iBAAS,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBAudzC;AAED,OAAO,EAAE,mBAAmB,EAAE,CAAC"}

package/lib/esm/components/CaseManagement/OpenshiftDropdownV4.js

@@ -19,11 +19,12 @@ import { Trans, useTranslation } from 'react-i18next';
 import { getDisplayNameForCluster } from '../../utils/caseOpenshiftClusterIdUtils';
 import { PDFContext } from '../CaseEditView/PDFContainer';
 import CaseOpenShiftPopover from '../CaseEditView/Tabs/CaseDetails/CaseOpenshiftClusterId/CaseOpenShiftPopover';
-const createState = (external_cluster_id, display_name, openshift_version) => {
+const createState = (external_cluster_id, display_name, openshift_version, support_level) => {
     return {
         display_name,
         external_cluster_id,
         openshift_version: openshift_version || '',
+        support_level,
         toString: () => display_name || '',
         compareTo: function (value) {
             const displayName = this.toString().toLowerCase();
@@ -39,7 +40,7 @@ function OpenshiftDropdownV4(props) {
     const abortControllerRef = useRef();
     const [clustersSelectOptions, setClustersSelectOptions] = useState([]);
     const [isOpen, setIsOpen] = useState(false);
-    const [inputVal, setInputVal] = useState('');
+    const [inputVal, setInputVal] = useState(props.openshiftDisplayName);
     const [showArchivedClusters, setShowArchivedClusters] = useState(false);
     const [isFetchingClusters, setIsFetchingClusters] = useState(false);
     const [totalResultsNo, setTotalResultsNo] = useState(0);
@@ -149,7 +150,7 @@ function OpenshiftDropdownV4(props) {
                 clusterOptions.push(React.createElement(SelectOption, { isDisabled: true, className: "pf-v6-u-font-weight-bold pf-v6-u-color-400", value: createState(domain, domain), key: domain + index }, domain));
             clustersResponseGrouped[domain] &&
                 clustersResponseGrouped[domain].forEach((cluster, i) => {
-                    clusterOptions.push(React.createElement(SelectOption, { key: cluster.external_cluster_id, value: createState(cluster.external_cluster_id, getDisplayNameForCluster(cluster) || cluster.external_cluster_id, cluster.openshift_version) }, getDisplayNameForCluster(cluster) || cluster.external_cluster_id));
+                    clusterOptions.push(React.createElement(SelectOption, { key: cluster.external_cluster_id, value: createState(cluster.external_cluster_id, getDisplayNameForCluster(cluster) || cluster.external_cluster_id, cluster === null || cluster === void 0 ? void 0 : cluster.openshift_version, cluster === null || cluster === void 0 ? void 0 : cluster.support_level), isDisabled: (cluster === null || cluster === void 0 ? void 0 : cluster.support_level) === 'Self-Support' }, getDisplayNameForCluster(cluster) || cluster.external_cluster_id));
                 });
             clusterOptions.push(React.createElement(Divider, { component: "div", key: index + domain }));
         });
@@ -174,7 +175,7 @@ function OpenshiftDropdownV4(props) {
         try {
             const clustersResponse = yield cloud.getAccountClustersSubscription({
                 search: `external_cluster_id='${clusterId.trim()}'`,
-                fields: 'external_cluster_id,display_name,status,metrics.openshift_version',
+                fields: 'external_cluster_id,display_name,status,metrics.openshift_version,support_level',
             });
             setIsFetchingClusters(false);
             return (((_a = clustersResponse.items.map((item) => {
@@ -183,6 +184,7 @@ function OpenshiftDropdownV4(props) {
                     display_name: item.display_name,
                     external_cluster_id: item.external_cluster_id,
                     openshift_version: ((_b = (_a = item === null || item === void 0 ? void 0 : item.metrics) === null || _a === void 0 ? void 0 : _a[0]) === null || _b === void 0 ? void 0 : _b.openshift_version) || '',
+                    support_level: item === null || item === void 0 ? void 0 : item.support_level,
                 });
             })) === null || _a === void 0 ? void 0 : _a[0]) || {});
         }
@@ -216,7 +218,7 @@ function OpenshiftDropdownV4(props) {
                     page,
                     size: PER_PAGE,
                     search: `external_cluster_id!='' ${clusterStatus} ${searchPhrase}`,
-                    fields: 'external_cluster_id,display_name,status,metrics.openshift_version,console_url',
+                    fields: 'external_cluster_id,display_name,status,metrics.openshift_version,console_url,support_level',
                 }, controller.signal);
                 setInCache(`showArchived=${showArchivedClusters}input=${search}p=${page}`, clustersResponse);
             }
@@ -230,6 +232,7 @@ function OpenshiftDropdownV4(props) {
                     console_url: (item === null || item === void 0 ? void 0 : item.console_url) && (item === null || item === void 0 ? void 0 : item.console_url) !== null
                         ? item.console_url.split('.').slice(4).join('.')
                         : '',
+                    support_level: item === null || item === void 0 ? void 0 : item.support_level,
                 });
             });
             return {
@@ -254,7 +257,8 @@ function OpenshiftDropdownV4(props) {
                 props.openshiftClusterIDState !== 'v3-cluster' &&
                 isEmpty(props.openshiftDisplayName)) {
                 const fetchedCluster = yield fetchAClusterIdDetails(props.openshiftClusterIDState);
-                props.onClusterIdStateUpdate(Object.assign(Object.assign({}, fetchedCluster), { display_name: getDisplayNameForCluster(fetchedCluster) }));
+                props.setOpenshiftDisplayName &&
+                    props.setOpenshiftDisplayName(getDisplayNameForCluster(fetchedCluster) || props.openshiftClusterIDState);
             }
         });
         getClusterDetails();

package/lib/esm/components/TroubleshootSection/AskRedHat.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"AskRedHat.d.ts","sourceRoot":"","sources":["../../../../src/components/TroubleshootSection/AskRedHat.tsx"],"names":[],"mappings":"AAyBA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAkCvE,UAAU,MAAM;IACZ,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;CAClC;AAED,eAAO,MAAM,SAAS,0BAA2B,MAAM,sBAydtD,CAAC"}
+{"version":3,"file":"AskRedHat.d.ts","sourceRoot":"","sources":["../../../../src/components/TroubleshootSection/AskRedHat.tsx"],"names":[],"mappings":"AAyBA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAkCvE,UAAU,MAAM;IACZ,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;CAClC;AAED,eAAO,MAAM,SAAS,0BAA2B,MAAM,sBAwdtD,CAAC"}

package/lib/esm/components/shared/useIsSectionValid.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useIsSectionValid.d.ts","sourceRoot":"","sources":["../../../../src/components/shared/useIsSectionValid.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAuB/D,OAAO,EAAE,gBAAgB,EAAE,MAAM,iCAAiC,CAAC;AAKnE,wBAAgB,iBAAiB,CAAC,WAAW,EAAE,gBAAgB;;;;;EAmU9D"}
+{"version":3,"file":"useIsSectionValid.d.ts","sourceRoot":"","sources":["../../../../src/components/shared/useIsSectionValid.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAuB/D,OAAO,EAAE,gBAAgB,EAAE,MAAM,iCAAiC,CAAC;AAMnE,wBAAgB,iBAAiB,CAAC,WAAW,EAAE,gBAAgB;;;;;EAmU9D"}

package/lib/esm/components/shared/useIsSectionValid.js

@@ -16,11 +16,12 @@ import React, { useContext, useEffect, useState } from 'react';
 import { Trans } from 'react-i18next';
 import { useCaseSelector } from '../../context/CaseContext';
 import { RecommendationStateContext } from '../../context/RecommendationContext';
-import { RouteContext } from '../../context/RouteContext';
+import { RouteContext, useRouteDispatchContext } from '../../context/RouteContext';
 import { TCStateContext } from '../../context/TopContentContext';
 import { CASE_DEATILS_ENVIRONMENT_LIMIT, CASE_REFERENCE_NUMBER_LIMIT, CONTACT_INFO_24X7_LIMIT, HOSTNAME_LENGTH_LIMIT, ISSUE_SUMMARY_LENGTH_LIMIT, KTQUESTION_MAX_LIMIT, TITLE_SUMMARY_LENGTH_LIMIT, } from '../../reducers/CaseConstNTypes';
 import { isCaseInformationSectionValid, isCaseManagementStateValid, isCaseStateValid, isClusterIDValid, isIdeaCaseStateValid, } from '../../reducers/CaseHelpers';
 import { AppRouteSections } from '../../reducers/RouteConstNTypes';
+import { setNoValidEntitlement } from '../../reducers/RouteReducer';
 import { AttachmentStateContext } from './fileUpload/reducer/AttachmentReducerContext';
 export function useIsSectionValid(sectionName) {
     var _a, _b;
@@ -44,6 +45,7 @@ export function useIsSectionValid(sectionName) {
         ssoUsername: state.selectedOwner.data.ssoUsername,
         manageSupportCases: state.selectedOwner.data.manageSupportCases,
     }), isEqual);
+    const routeDispatch = useRouteDispatchContext();
     const [isEntitlement, setIsEntitlement] = useState(null);
     useEffect(() => {
         const fetchContactDetails = () => __awaiter(this, void 0, void 0, function* () {
@@ -52,15 +54,17 @@ export function useIsSectionValid(sectionName) {
                 try {
                     const response = yield contacts.getSFDCContactBySso(ssoUsername);
                     setIsEntitlement((_a = response === null || response === void 0 ? void 0 : response.isEntitled) !== null && _a !== void 0 ? _a : null);
+                    setNoValidEntitlement(routeDispatch, !(response === null || response === void 0 ? void 0 : response.isEntitled));
                 }
                 catch (error) {
                     console.error('Error fetching contact details:', error);
                     setIsEntitlement(null);
+                    setNoValidEntitlement(routeDispatch, null);
                 }
             }
         });
         fetchContactDetails();
-    }, [ssoUsername]);
+    }, [ssoUsername, routeDispatch]);
     //&seSessionId=8e8960ac-680b-443e-bf67-9e13f2acd64e
     const isATestvariation = ABTestVariation === 'A';
     const isBTestvariation = ABTestVariation === 'B' || isEmpty(ABTestVariation);
@@ -253,12 +257,7 @@ export function useIsSectionValid(sectionName) {
             return '';
         switch (sectionNameLocal) {
             case AppRouteSections.RESOURCES:
-                if (isCaseCreate === false) {
-                    return getSupportSectionError();
-                }
-                else {
-                    return recommendationSectionError();
-                }
+                return recommendationSectionError();
             case AppRouteSections.GET_SUPPORT:
                 return getSupportSectionError();
             default:

package/lib/esm/components/wizardLayout/WizardNavigation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardNavigation.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardNavigation.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAQvD,OAAO,EAAoB,eAAe,EAAE,qBAAqB,EAAE,MAAM,iCAAiC,CAAC;AAM3G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,UAAU,EAAE,OAAO,CAAC,qBAAqB,CAAC,CAAC;IAC3C,QAAQ,EAAE,MAAM,IAAI,CAAC;IACrB,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,gBAAgB,EAAE,CAAC,IAAI,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,0BAA0B,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IAC5E,kCAAkC,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACpF,qCAAqC,CAAC,EAAE,OAAO,CAAC;IAChD,gCAAgC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACjF,aAAa,CAAC,EAAE,GAAG,CAAC;IACpB,oBAAoB,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACrE,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,eAAe,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC3C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;IACpC,YAAY,CAAC,EAAE,OAAO,CAAC;CAC1B;AAGD,iBAAS,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAyXtC;kBAzXQ,gBAAgB;;;AA2XzB,eAAe,gBAAgB,CAAC"}
+{"version":3,"file":"WizardNavigation.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardNavigation.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAQvD,OAAO,EAAoB,eAAe,EAAE,qBAAqB,EAAE,MAAM,iCAAiC,CAAC;AAM3G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,UAAU,EAAE,OAAO,CAAC,qBAAqB,CAAC,CAAC;IAC3C,QAAQ,EAAE,MAAM,IAAI,CAAC;IACrB,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,gBAAgB,EAAE,CAAC,IAAI,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,0BAA0B,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IAC5E,kCAAkC,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACpF,qCAAqC,CAAC,EAAE,OAAO,CAAC;IAChD,gCAAgC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACjF,aAAa,CAAC,EAAE,GAAG,CAAC;IACpB,oBAAoB,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACrE,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,eAAe,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC3C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;IACpC,YAAY,CAAC,EAAE,OAAO,CAAC;CAC1B;AAGD,iBAAS,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA8XtC;kBA9XQ,gBAAgB;;;AAgYzB,eAAe,gBAAgB,CAAC"}

package/lib/esm/components/wizardLayout/WizardNavigation.js

@@ -36,7 +36,7 @@ function WizardNavigation(props) {
     const { recommendationState } = useContext(RecommendationStateContext);
     const { routeState: { activeSection, isNextBtnClickedToShowValidationError, noValidEntitlement, isSearchIntent, isCaseCreate, }, } = useContext(RouteContext);
     const { globalMetadataState: { loggedInUsersAccount, allProducts, navBarRef }, } = useContext(GlobalMetadataStateContext);
-    const { caseState, ABTestVariation, issue, summary, product, version, caseType } = useCaseSelector((state) => ({
+    const { caseState, ABTestVariation, issue, summary, product, version, caseType, manageSupportCases } = useCaseSelector((state) => ({
         caseState: state,
         issue: state.caseDetails.issue,
         summary: state.caseDetails.summary,
@@ -44,6 +44,7 @@ function WizardNavigation(props) {
         product: state.caseDetails.product,
         version: state.caseDetails.version,
         caseType: state.caseDetails.caseType,
+        manageSupportCases: state.selectedOwner.data.manageSupportCases,
     }), isEqual);
     const isATestvariation = ABTestVariation === 'A';
     const isBTestvariation = ABTestVariation === 'B' || isEmpty(ABTestVariation);
@@ -230,7 +231,8 @@ function WizardNavigation(props) {
                 (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
                 props.activeStep.nextButtonLabel === 'Troubleshoot' ||
                 (!isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
-                noValidEntitlement ||
+                (noValidEntitlement && props.activeStep.id != AppRouteSections.TROUBLESHOOT) ||
+                (!manageSupportCases && props.activeStep.id === AppRouteSections.GET_SUPPORT) ||
                 recommendationState.isLoadingRecommendations;
             return value;
         }
@@ -242,7 +244,8 @@ function WizardNavigation(props) {
                 (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
                 props.activeStep.nextButtonLabel === 'Troubleshoot' ||
                 (!isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
-                noValidEntitlement ||
+                (noValidEntitlement && props.activeStep.id != AppRouteSections.TROUBLESHOOT) ||
+                (!manageSupportCases && props.activeStep.id === AppRouteSections.GET_SUPPORT) ||
                 recommendationState.isLoadingRecommendations;
             return value;
         }
@@ -252,7 +255,8 @@ function WizardNavigation(props) {
                 isEmpty(issue) ||
                 (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
                 (!isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
-                noValidEntitlement ||
+                (noValidEntitlement && props.activeStep.id != AppRouteSections.TROUBLESHOOT) ||
+                (!manageSupportCases && props.activeStep.id === AppRouteSections.GET_SUPPORT) ||
                 recommendationState.isLoadingRecommendations;
             return value;
         }