@rh-support/troubleshoot 2.6.357 → 2.6.361

package/lib/esm/css/case.css

@@ -123,13 +123,40 @@ button,
     word-break: break-word;
 }
 
-.support-comment .comment-body ul {
-    list-style: '- ';
-    padding-left: 1.5em;
+.support-comment .comment-body ul,
+.support-comment .comment-body ol,
+.support-comment .comment-richtext ul,
+.support-comment .comment-richtext ol {
+    margin: 0;
+    margin-bottom: 1rem;
+    padding: 0;
+}
+
+.support-comment .comment-body ul,
+.support-comment .comment-richtext ul {
+    margin-left: 1.5rem;
+    list-style: disc outside;
+}
+
+.support-comment .comment-body ul ul,
+.support-comment .comment-richtext ul ul {
+    list-style: circle outside;
+}
+
+.support-comment .comment-body ul ul ul,
+.support-comment .comment-richtext ul ul ul {
+    list-style: square outside;
+}
+
+.support-comment .comment-body ol,
+.support-comment .comment-richtext ol {
+    margin-left: 1.5rem;
+    list-style: decimal outside;
 }
 
-.support-comment .comment-body ol {
-    padding-left: 1.5em;
+.support-comment .comment-body ol ol,
+.support-comment .comment-richtext ol ol {
+    list-style: lower-alpha outside;
 }
 
 #case-description ul {
@@ -355,14 +382,46 @@ input[aria-invalid='true'].pf-v6-c-form-control {
 }
 
 .comment-body ul,
+.comment-body ol,
+.comment-richtext ul,
+.comment-richtext ol,
+.markdown-preview ul,
+.markdown-preview ol {
+    margin: 0;
+    margin-bottom: 1rem;
+    padding: 0;
+}
+
+.comment-body ul,
+.comment-richtext ul,
 .markdown-preview ul {
-    list-style: '- ';
-    padding-left: 1.5em;
+    margin-left: 1.5rem;
+    list-style: disc outside;
+}
+
+.comment-body ul ul,
+.comment-richtext ul ul,
+.markdown-preview ul ul {
+    list-style: circle outside;
+}
+
+.comment-body ul ul ul,
+.comment-richtext ul ul ul,
+.markdown-preview ul ul ul {
+    list-style: square outside;
 }
 
 .comment-body ol,
+.comment-richtext ol,
 .markdown-preview ol {
-    padding-left: 1.5em;
+    margin-left: 1.5rem;
+    list-style: decimal outside;
+}
+
+.comment-body ol ol,
+.comment-richtext ol ol,
+.markdown-preview ol ol {
+    list-style: lower-alpha outside;
 }
 
 .comment-body .ql-align-center {
@@ -397,6 +456,19 @@ input[aria-invalid='true'].pf-v6-c-form-control {
     padding-left: 15em;
 }
 
+.comment-body p,
+.comment-richtext p {
+    margin-bottom: 1rem;
+    margin-top: 0;
+}
+
+.comment-body ul ul,
+.comment-body ol ol,
+.comment-body ul ol,
+.comment-body ol ul {
+    margin-left: 1.5rem;
+}
+
 .tab-title-with-badge {
     display: flex;
     align-items: center;
@@ -449,3 +521,77 @@ input[aria-invalid='true'].pf-v6-c-form-control {
 .remove-watcher-button {
     max-width: 15rem;
 }
+
+.load-more-skeleton {
+    display: block;
+    margin-bottom: 1rem;
+    padding: 1.4rem 1.3rem 0.8rem 1.5rem;
+    background-color: #fff;
+    border: 1px solid #d2d2d2;
+    border-left: 4px solid #6a6e73;
+    overflow: hidden;
+}
+
+.load-more-skeleton__header {
+    display: flex;
+    align-items: center;
+    margin-bottom: 16px;
+}
+
+.load-more-skeleton__avatar {
+    width: 32px;
+    height: 32px;
+    border-radius: 50%;
+    background-color: #e0e0e0;
+    flex-shrink: 0;
+    animation: skeleton-pulse 1.5s ease-in-out infinite;
+}
+
+.load-more-skeleton__name {
+    width: 120px;
+    height: 14px;
+    border-radius: 4px;
+    background-color: #e0e0e0;
+    margin-left: 12px;
+    animation: skeleton-pulse 1.5s ease-in-out infinite;
+}
+
+.load-more-skeleton__timestamp {
+    width: 140px;
+    height: 12px;
+    border-radius: 4px;
+    background-color: #e0e0e0;
+    margin-left: auto;
+    animation: skeleton-pulse 1.5s ease-in-out infinite;
+}
+
+.load-more-skeleton__body {
+    padding-left: 44px;
+}
+
+.load-more-skeleton__line {
+    height: 14px;
+    border-radius: 4px;
+    background-color: #e0e0e0;
+    animation: skeleton-pulse 1.5s ease-in-out infinite;
+}
+
+.load-more-skeleton__line + .load-more-skeleton__line {
+    margin-top: 10px;
+}
+
+@keyframes skeleton-pulse {
+    0%,
+    100% {
+        opacity: 0.6;
+    }
+    50% {
+        opacity: 1;
+    }
+}
+
+.infinite-scroll-end-status {
+    text-align: center;
+    margin-top: 16px;
+    color: var(--pf-t--global--color--status--danger--default, #c9190b);
+}

package/lib/esm/graphql/queries/getEscalationDetails.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"getEscalationDetails.d.ts","sourceRoot":"","sources":["../../../../src/graphql/queries/getEscalationDetails.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,sBAAsB,uCA6BlC,CAAC"}
+{"version":3,"file":"getEscalationDetails.d.ts","sourceRoot":"","sources":["../../../../src/graphql/queries/getEscalationDetails.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,sBAAsB,uCAkClC,CAAC"}

package/lib/esm/graphql/queries/getEscalationDetails.js

@@ -21,6 +21,11 @@ export const GET_ESCALATION_DETAILS = gql `
                                         value
                                     }
                                 }
+                                ... on RedHatSupportUser {
+                                    Name {
+                                        value
+                                    }
+                                }
                             }
                         }
                     }

package/lib/esm/hooks/useCaseComments/caseCommentsQuery.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"caseCommentsQuery.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/caseCommentsQuery.ts"],"names":[],"mappings":"AAAA,OAAO,EAAO,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAE7D,OAAO,EAAE,sBAAsB,EAAE,6BAA6B,EAAE,MAAM,SAAS,CAAC;AAEhF,eAAO,MAAM,iBAAiB,EAAE,iBAAiB,CAAC,6BAA6B,EAAE,sBAAsB,CAkDtG,CAAC"}
+{"version":3,"file":"caseCommentsQuery.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/caseCommentsQuery.ts"],"names":[],"mappings":"AAAA,OAAO,EAAO,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAE7D,OAAO,EAAE,sBAAsB,EAAE,6BAA6B,EAAE,MAAM,SAAS,CAAC;AAEhF,eAAO,MAAM,iBAAiB,EAAE,iBAAiB,CAAC,6BAA6B,EAAE,sBAAsB,CAuDtG,CAAC"}

package/lib/esm/hooks/useCaseComments/caseCommentsQuery.js

@@ -4,10 +4,11 @@ export const GET_CASE_COMMENTS = gql `
         $filter: RedHatSupportCaseComment__c_Filter!
         $orderBy: RedHatSupportCaseComment__c_OrderBy
         $first: Int
+        $after: String
     ) {
         redhat_support_uiapi {
             query {
-                RedHatSupportCaseComment__c(where: $filter, orderBy: $orderBy, first: $first) {
+                RedHatSupportCaseComment__c(where: $filter, orderBy: $orderBy, first: $first, after: $after) {
                     edges {
                         node {
                             Id
@@ -45,6 +46,10 @@ export const GET_CASE_COMMENTS = gql `
                             }
                         }
                     }
+                    pageInfo {
+                        hasNextPage
+                        endCursor
+                    }
                 }
             }
         }

package/lib/esm/hooks/useCaseComments/index.d.ts

@@ -1,7 +1,8 @@
 export { CREATE_CASE_COMMENT } from '@rh-support/utils';
 export { GET_CASE_COMMENTS } from './caseCommentsQuery';
 export { deriveCreatedByType, deriveIsPublic, mapCaseCommentNode, mapCaseCommentsResponse, mapVisibility, } from './mapCaseComment';
-export type { ICaseCommentEdge, ICaseCommentNode, ICaseCommentsConnection, ICreateCaseCommentResponse, ICreateCaseCommentVariables, IGetCaseCommentsQueryResponse, IUseCaseCommentsOptions, } from './types';
+export type { ICaseCommentEdge, ICaseCommentNode, ICaseCommentsConnection, ICreateCaseCommentResponse, ICreateCaseCommentVariables, IGetCaseCommentsQueryResponse, IPageInfo, IUseCaseCommentsOptions, } from './types';
+export type { IUseCaseCommentsReturn } from './useCaseComments';
 export { useCaseComments } from './useCaseComments';
 export { useCreateCaseComment } from './useCreateCaseComment';
 //# sourceMappingURL=index.d.ts.map

package/lib/esm/hooks/useCaseComments/index.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/index.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,mBAAmB,EAAE,MAAM,mBAAmB,CAAC;AACxD,OAAO,EAAE,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AACxD,OAAO,EACH,mBAAmB,EACnB,cAAc,EACd,kBAAkB,EAClB,uBAAuB,EACvB,aAAa,GAChB,MAAM,kBAAkB,CAAC;AAC1B,YAAY,EACR,gBAAgB,EAChB,gBAAgB,EAChB,uBAAuB,EACvB,0BAA0B,EAC1B,2BAA2B,EAC3B,6BAA6B,EAC7B,SAAS,EACT,uBAAuB,GAC1B,MAAM,SAAS,CAAC;AACjB,YAAY,EAAE,sBAAsB,EAAE,MAAM,mBAAmB,CAAC;AAChE,OAAO,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AACpD,OAAO,EAAE,oBAAoB,EAAE,MAAM,wBAAwB,CAAC"}

package/lib/esm/hooks/useCaseComments/types.d.ts

@@ -29,8 +29,13 @@ export interface ICaseCommentNode {
 export interface ICaseCommentEdge {
     node: ICaseCommentNode;
 }
+export interface IPageInfo {
+    hasNextPage: boolean;
+    endCursor: string | null;
+}
 export interface ICaseCommentsConnection {
     edges: ICaseCommentEdge[];
+    pageInfo?: IPageInfo;
 }
 export interface IGetCaseCommentsQueryResponse {
     redhat_support_uiapi: {
@@ -53,6 +58,7 @@ export interface ICaseCommentsVariables {
         order: 'ASC' | 'DESC';
     }>;
     first?: number;
+    after?: string;
 }
 export interface IUseCaseCommentsOptions {
     caseId: string;
@@ -63,6 +69,8 @@ export interface IUseCaseCommentsOptions {
     first?: number;
     /** When true, only Public comments are fetched (external / customer users). */
     publicOnly?: boolean;
+    /** Cursor for pagination — pass to resume from a previous page. */
+    after?: string;
 }
 export interface ICreateCaseCommentInput {
     Case__c: string;

package/lib/esm/hooks/useCaseComments/types.d.ts.map

@@ -1 +1 @@
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package/lib/esm/hooks/useCaseComments/useCaseComments.d.ts

@@ -1,17 +1,26 @@
 import { ICaseComment } from '@cee-eng/hydrajs/@types/api/public/case';
 import { IUseCaseCommentsOptions } from './types';
-interface IUseCaseCommentsReturn {
+export interface IUseCaseCommentsReturn {
     comments: ICaseComment[];
     loading: boolean;
     error: Error | undefined;
     refetch: () => Promise<unknown>;
+    fetchMore: () => Promise<unknown>;
+    hasNextPage: boolean;
+    isLoadingMore: boolean;
+    loadMoreError: boolean;
+    loadMoreRetryCount: number;
+    retryLoadMore: () => Promise<unknown>;
 }
 /**
  * Fetches case comments from the Salesforce GraphQL API for a given case ID.
  * Supports custom sort ordering and pagination clamping (1–2000 records).
  * External / customer users (no VIEW_PRIVATE_COMMENT) only receive Public comments.
  * Returns mapped ICaseComment[] along with loading, error, and refetch handles.
+ *
+ * Pagination uses Apollo's fetchMore; pages accumulate in the cache via
+ * relayStylePagination. nextFetchPolicy returns 'cache-first' after the first
+ * result so cache-and-network does not refetch and overwrite merged pages.
  */
-export declare function useCaseComments({ caseId, skip, orderBy, first, publicOnly, }: IUseCaseCommentsOptions): IUseCaseCommentsReturn;
-export {};
+export declare function useCaseComments({ caseId, skip, orderBy, first, publicOnly, after, }: IUseCaseCommentsOptions): IUseCaseCommentsReturn;
 //# sourceMappingURL=useCaseComments.d.ts.map

package/lib/esm/hooks/useCaseComments/useCaseComments.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"useCaseComments.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/useCaseComments.ts"],"names":[],"mappings":"AAEA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAOvE,OAAO,EAAuB,uBAAuB,EAAE,MAAM,SAAS,CAAC;AAEvE,MAAM,WAAW,sBAAsB;IACnC,QAAQ,EAAE,YAAY,EAAE,CAAC;IACzB,OAAO,EAAE,OAAO,CAAC;IACjB,KAAK,EAAE,KAAK,GAAG,SAAS,CAAC;IACzB,OAAO,EAAE,MAAM,OAAO,CAAC,OAAO,CAAC,CAAC;IAChC,SAAS,EAAE,MAAM,OAAO,CAAC,OAAO,CAAC,CAAC;IAClC,WAAW,EAAE,OAAO,CAAC;IACrB,aAAa,EAAE,OAAO,CAAC;IACvB,aAAa,EAAE,OAAO,CAAC;IACvB,kBAAkB,EAAE,MAAM,CAAC;IAC3B,aAAa,EAAE,MAAM,OAAO,CAAC,OAAO,CAAC,CAAC;CACzC;AAgBD;;;;;;;;;GASG;AACH,wBAAgB,eAAe,CAAC,EAC5B,MAAM,EACN,IAAI,EACJ,OAAO,EACP,KAAK,EACL,UAAU,EACV,KAAK,GACR,EAAE,uBAAuB,GAAG,sBAAsB,CA4GlD"}

package/lib/esm/hooks/useCaseComments/useCaseComments.js

@@ -1,11 +1,13 @@
+import { NetworkStatus } from '@apollo/client/core';
 import { useQuery } from '@apollo/client/react';
 import { ability, CaseDiscussionFields, resourceActions, resources } from '@rh-support/user-permissions';
 import clamp from 'lodash/clamp';
-import { useMemo } from 'react';
+import { useCallback, useMemo, useRef, useState } from 'react';
 import { GET_CASE_COMMENTS } from './caseCommentsQuery';
 import { mapCaseCommentsResponse } from './mapCaseComment';
 const MAX_FIRST = 2000;
 const MIN_FIRST = 1;
+const DEFAULT_PAGE_SIZE = 20;
 function buildCaseCommentsFilter(caseId, publicOnly) {
     if (publicOnly) {
         return {
@@ -20,19 +22,92 @@ function buildCaseCommentsFilter(caseId, publicOnly) {
  * Supports custom sort ordering and pagination clamping (1–2000 records).
  * External / customer users (no VIEW_PRIVATE_COMMENT) only receive Public comments.
  * Returns mapped ICaseComment[] along with loading, error, and refetch handles.
+ *
+ * Pagination uses Apollo's fetchMore; pages accumulate in the cache via
+ * relayStylePagination. nextFetchPolicy returns 'cache-first' after the first
+ * result so cache-and-network does not refetch and overwrite merged pages.
  */
-export function useCaseComments({ caseId, skip, orderBy, first, publicOnly, }) {
+export function useCaseComments({ caseId, skip, orderBy, first, publicOnly, after, }) {
+    var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k;
     const canSeePrivateComments = ability.can(resourceActions.PATCH, resources.CASE_COMMENTS, CaseDiscussionFields.VIEW_PRIVATE_COMMENT);
     const shouldFilterPublicOnly = publicOnly !== null && publicOnly !== void 0 ? publicOnly : !canSeePrivateComments;
-    const { data, loading, error, refetch } = useQuery(GET_CASE_COMMENTS, {
-        variables: {
-            filter: buildCaseCommentsFilter(caseId, shouldFilterPublicOnly),
-            orderBy: orderBy !== null && orderBy !== void 0 ? orderBy : { LastModifiedDate: { order: 'DESC' } },
-            first: clamp(first !== null && first !== void 0 ? first : MAX_FIRST, MIN_FIRST, MAX_FIRST),
-        },
+    const clampedFirst = clamp(first !== null && first !== void 0 ? first : DEFAULT_PAGE_SIZE, MIN_FIRST, MAX_FIRST);
+    const { data, loading, error, refetch, fetchMore: apolloFetchMore, networkStatus, } = useQuery(GET_CASE_COMMENTS, {
+        variables: Object.assign({ filter: buildCaseCommentsFilter(caseId, shouldFilterPublicOnly), orderBy: orderBy !== null && orderBy !== void 0 ? orderBy : { LastModifiedDate: { order: 'DESC' } }, first: clampedFirst }, (after ? { after } : {})),
         skip: skip || !caseId,
         fetchPolicy: 'cache-and-network',
+        nextFetchPolicy(_currentFetchPolicy, { reason }) {
+            if (reason === 'variables-changed') {
+                return 'cache-and-network';
+            }
+            return 'cache-first';
+        },
+        notifyOnNetworkStatusChange: true,
     });
+    const [loadMoreError, setLoadMoreError] = useState(false);
+    const [loadMoreRetryCount, setLoadMoreRetryCount] = useState(0);
+    const fetchLockRef = useRef(false);
+    const pageInfo = (_c = (_b = (_a = data === null || data === void 0 ? void 0 : data.redhat_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.RedHatSupportCaseComment__c) === null || _c === void 0 ? void 0 : _c.pageInfo;
+    const hasNextPage = (_d = pageInfo === null || pageInfo === void 0 ? void 0 : pageInfo.hasNextPage) !== null && _d !== void 0 ? _d : false;
+    const endCursor = (_e = pageInfo === null || pageInfo === void 0 ? void 0 : pageInfo.endCursor) !== null && _e !== void 0 ? _e : null;
+    const isLoadingMore = networkStatus === NetworkStatus.fetchMore;
     const comments = useMemo(() => mapCaseCommentsResponse(data), [data]);
-    return { comments, loading, error, refetch };
+    // DEBUG: track every render of the hook
+    const edgeCount = (_k = (_j = (_h = (_g = (_f = data === null || data === void 0 ? void 0 : data.redhat_support_uiapi) === null || _f === void 0 ? void 0 : _f.query) === null || _g === void 0 ? void 0 : _g.RedHatSupportCaseComment__c) === null || _h === void 0 ? void 0 : _h.edges) === null || _j === void 0 ? void 0 : _j.length) !== null && _k !== void 0 ? _k : 0;
+    console.log('[useCaseComments] render', {
+        networkStatus,
+        loading,
+        isLoadingMore,
+        hasNextPage,
+        endCursor: endCursor === null || endCursor === void 0 ? void 0 : endCursor.slice(0, 20),
+        edgeCount,
+        commentsMapped: comments.length,
+        fetchLocked: fetchLockRef.current,
+    });
+    const fetchMore = useCallback(() => {
+        if (fetchLockRef.current || !hasNextPage || !endCursor) {
+            console.log('[useCaseComments] fetchMore SKIPPED', {
+                fetchLocked: fetchLockRef.current,
+                hasNextPage,
+                endCursor: !!endCursor,
+            });
+            return Promise.resolve();
+        }
+        fetchLockRef.current = true;
+        setLoadMoreError(false);
+        console.log('[useCaseComments] fetchMore START', { endCursor: endCursor === null || endCursor === void 0 ? void 0 : endCursor.slice(0, 20) });
+        return apolloFetchMore({
+            variables: { after: endCursor },
+        })
+            .then(() => {
+            console.log('[useCaseComments] fetchMore SUCCESS');
+            setLoadMoreRetryCount(0);
+            setLoadMoreError(false);
+        })
+            .catch((err) => {
+            console.log('[useCaseComments] fetchMore ERROR', err === null || err === void 0 ? void 0 : err.message);
+            setLoadMoreError(true);
+            setLoadMoreRetryCount((prev) => prev + 1);
+        })
+            .finally(() => {
+            fetchLockRef.current = false;
+        });
+    }, [hasNextPage, endCursor, apolloFetchMore]);
+    const retryLoadMore = useCallback(() => {
+        setLoadMoreError(false);
+        fetchLockRef.current = false;
+        return fetchMore();
+    }, [fetchMore]);
+    return {
+        comments,
+        loading,
+        error,
+        refetch,
+        fetchMore,
+        hasNextPage,
+        isLoadingMore,
+        loadMoreError,
+        loadMoreRetryCount,
+        retryLoadMore,
+    };
 }

package/lib/esm/hooks/useCaseHistory.d.ts

@@ -1,5 +1,5 @@
 import { type TypedDocumentNode } from '@apollo/client';
-import type { ICaseHistoryItem, IGetCaseHistoryData, IGetCaseHistoryVars } from '../models/caseHistory';
+import type { CaseHistorySortOrder, ICaseHistoryItem, IGetCaseHistoryData, IGetCaseHistoryVars } from '../models/caseHistory';
 /**
  * OldValue/NewValue use inline fragments with aliased fields (e.g. `stringValue: value`).
  * These aliases produce the property names that `extractStringValue` checks against.
@@ -21,6 +21,6 @@ interface UseCaseHistoryResult {
     loading: boolean;
     error: Error | undefined;
 }
-export declare function useCaseHistory(caseId: string | undefined, first?: number): UseCaseHistoryResult;
+export declare function useCaseHistory(caseId: string | undefined, isViewerInternal?: boolean, sortOrder?: CaseHistorySortOrder, first?: number): UseCaseHistoryResult;
 export {};
 //# sourceMappingURL=useCaseHistory.d.ts.map

package/lib/esm/hooks/useCaseHistory.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useCaseHistory.d.ts","sourceRoot":"","sources":["../../../src/hooks/useCaseHistory.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,iBAAiB,EAAO,MAAM,gBAAgB,CAAC;AAI7D,OAAO,KAAK,EAER,gBAAgB,EAChB,mBAAmB,EACnB,mBAAmB,EACtB,MAAM,uBAAuB,CAAC;AAG/B;;;;;;;;;;;;;;GAcG;AACH,eAAO,MAAM,gBAAgB,EAAE,iBAAiB,CAAC,mBAAmB,EAAE,mBAAmB,CA6DxF,CAAC;AAEF,UAAU,oBAAoB;IAC1B,YAAY,EAAE,gBAAgB,EAAE,CAAC;IACjC,OAAO,EAAE,OAAO,CAAC;IACjB,KAAK,EAAE,KAAK,GAAG,SAAS,CAAC;CAC5B;AAED,wBAAgB,cAAc,CAAC,MAAM,EAAE,MAAM,GAAG,SAAS,EAAE,KAAK,SAAO,GAAG,oBAAoB,CAgB7F"}
+{"version":3,"file":"useCaseHistory.d.ts","sourceRoot":"","sources":["../../../src/hooks/useCaseHistory.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,iBAAiB,EAAO,MAAM,gBAAgB,CAAC;AAI7D,OAAO,KAAK,EACR,oBAAoB,EAEpB,gBAAgB,EAChB,mBAAmB,EACnB,mBAAmB,EACtB,MAAM,uBAAuB,CAAC;AAG/B;;;;;;;;;;;;;;GAcG;AACH,eAAO,MAAM,gBAAgB,EAAE,iBAAiB,CAAC,mBAAmB,EAAE,mBAAmB,CAiExF,CAAC;AAEF,UAAU,oBAAoB;IAC1B,YAAY,EAAE,gBAAgB,EAAE,CAAC;IACjC,OAAO,EAAE,OAAO,CAAC;IACjB,KAAK,EAAE,KAAK,GAAG,SAAS,CAAC;CAC5B;AAED,wBAAgB,cAAc,CAC1B,MAAM,EAAE,MAAM,GAAG,SAAS,EAC1B,gBAAgB,UAAO,EACvB,SAAS,GAAE,oBAA6B,EACxC,KAAK,SAAO,GACb,oBAAoB,CAqBtB"}

package/lib/esm/hooks/useCaseHistory.js

@@ -1,7 +1,7 @@
 import { gql } from '@apollo/client';
 import { useQuery } from '@apollo/client/react';
 import { useMemo } from 'react';
-import { filterSfdcIdEntries, normalizeNodeToHistoryItem } from '../utils/caseHistoryUtils';
+import { filterInternalOnlyEntries, filterSfdcIdEntries, normalizeNodeToHistoryItem } from '../utils/caseHistoryUtils';
 /**
  * OldValue/NewValue use inline fragments with aliased fields (e.g. `stringValue: value`).
  * These aliases produce the property names that `extractStringValue` checks against.
@@ -18,10 +18,14 @@ import { filterSfdcIdEntries, normalizeNodeToHistoryItem } from '../utils/caseHi
  * histories while staying well within the SF API limit.
  */
 export const GET_CASE_HISTORY = gql `
-    query GetCaseHistory($caseId: ID!, $first: Int = 2000) {
+    query GetCaseHistory(
+        $caseId: ID!
+        $first: Int = 2000
+        $orderBy: RedHatSupportCaseHistory_OrderBy = { CreatedDate: { order: DESC } }
+    ) {
         redhat_support_uiapi {
             query {
-                RedHatSupportCaseHistory(first: $first, where: { CaseId: { eq: $caseId } }) {
+                RedHatSupportCaseHistory(first: $first, where: { CaseId: { eq: $caseId } }, orderBy: $orderBy) {
                     edges {
                         node {
                             Id
@@ -79,9 +83,13 @@ export const GET_CASE_HISTORY = gql `
         }
     }
 `;
-export function useCaseHistory(caseId, first = 2000) {
+export function useCaseHistory(caseId, isViewerInternal = true, sortOrder = 'DESC', first = 2000) {
     const { data, loading, error } = useQuery(GET_CASE_HISTORY, {
-        variables: { caseId: caseId || '', first },
+        variables: {
+            caseId: caseId || '',
+            first,
+            orderBy: { CreatedDate: { order: sortOrder } },
+        },
         // Empty string = no case selected; skip avoids a wasted network request.
         skip: !caseId,
         // Shows cached data immediately while revalidating, avoiding a loading flash on re-visits.
@@ -92,7 +100,8 @@ export function useCaseHistory(caseId, first = 2000) {
         const edges = (_c = (_b = (_a = data === null || data === void 0 ? void 0 : data.redhat_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.RedHatSupportCaseHistory) === null || _c === void 0 ? void 0 : _c.edges;
         if (!edges)
             return [];
-        return filterSfdcIdEntries(edges).map(normalizeNodeToHistoryItem);
-    }, [data]);
+        const normalized = filterSfdcIdEntries(edges).map(normalizeNodeToHistoryItem);
+        return isViewerInternal ? normalized : filterInternalOnlyEntries(normalized);
+    }, [data, isViewerInternal]);
     return { historyItems, loading, error };
 }

package/lib/esm/hooks/useCaseLabelLinkMutations.d.ts

@@ -11,10 +11,12 @@ interface UseCaseLabelLinksResult {
     assignedLinks: LabelLink[];
     selectedLabelIds: string[];
     loading: boolean;
+    error: Error | undefined;
     mutating: boolean;
     setAssignedLinks: React.Dispatch<React.SetStateAction<LabelLink[]>>;
     createLink: (caseId: string, labelId: string) => Promise<string | undefined>;
     deleteLink: (linkId: string) => Promise<void>;
+    refetch: () => Promise<void>;
 }
 export declare function useCaseLabelLinks(salesforceAccountId?: string, caseId?: string): UseCaseLabelLinksResult;
 export {};

package/lib/esm/hooks/useCaseLabelLinkMutations.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useCaseLabelLinkMutations.d.ts","sourceRoot":"","sources":["../../../src/hooks/useCaseLabelLinkMutations.ts"],"names":[],"mappings":"AAoBA,MAAM,WAAW,WAAW;IACxB,EAAE,EAAE,MAAM,CAAC;IACX,IAAI,EAAE,MAAM,CAAC;CAChB;AAED,MAAM,WAAW,SAAS;IACtB,MAAM,EAAE,MAAM,CAAC;IACf,OAAO,EAAE,MAAM,CAAC;CACnB;AAED,UAAU,uBAAuB;IAC7B,eAAe,EAAE,WAAW,EAAE,CAAC;IAC/B,aAAa,EAAE,SAAS,EAAE,CAAC;IAC3B,gBAAgB,EAAE,MAAM,EAAE,CAAC;IAC3B,OAAO,EAAE,OAAO,CAAC;IACjB,QAAQ,EAAE,OAAO,CAAC;IAClB,gBAAgB,EAAE,KAAK,CAAC,QAAQ,CAAC,KAAK,CAAC,cAAc,CAAC,SAAS,EAAE,CAAC,CAAC,CAAC;IACpE,UAAU,EAAE,CAAC,MAAM,EAAE,MAAM,EAAE,OAAO,EAAE,MAAM,KAAK,OAAO,CAAC,MAAM,GAAG,SAAS,CAAC,CAAC;IAC7E,UAAU,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,OAAO,CAAC,IAAI,CAAC,CAAC;CACjD;AAED,wBAAgB,iBAAiB,CAAC,mBAAmB,CAAC,EAAE,MAAM,EAAE,MAAM,CAAC,EAAE,MAAM,GAAG,uBAAuB,CAgGxG"}
+{"version":3,"file":"useCaseLabelLinkMutations.d.ts","sourceRoot":"","sources":["../../../src/hooks/useCaseLabelLinkMutations.ts"],"names":[],"mappings":"AAeA,MAAM,WAAW,WAAW;IACxB,EAAE,EAAE,MAAM,CAAC;IACX,IAAI,EAAE,MAAM,CAAC;CAChB;AAED,MAAM,WAAW,SAAS;IACtB,MAAM,EAAE,MAAM,CAAC;IACf,OAAO,EAAE,MAAM,CAAC;CACnB;AAOD,UAAU,uBAAuB;IAC7B,eAAe,EAAE,WAAW,EAAE,CAAC;IAC/B,aAAa,EAAE,SAAS,EAAE,CAAC;IAC3B,gBAAgB,EAAE,MAAM,EAAE,CAAC;IAC3B,OAAO,EAAE,OAAO,CAAC;IACjB,KAAK,EAAE,KAAK,GAAG,SAAS,CAAC;IACzB,QAAQ,EAAE,OAAO,CAAC;IAClB,gBAAgB,EAAE,KAAK,CAAC,QAAQ,CAAC,KAAK,CAAC,cAAc,CAAC,SAAS,EAAE,CAAC,CAAC,CAAC;IACpE,UAAU,EAAE,CAAC,MAAM,EAAE,MAAM,EAAE,OAAO,EAAE,MAAM,KAAK,OAAO,CAAC,MAAM,GAAG,SAAS,CAAC,CAAC;IAC7E,UAAU,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,OAAO,CAAC,IAAI,CAAC,CAAC;IAC9C,OAAO,EAAE,MAAM,OAAO,CAAC,IAAI,CAAC,CAAC;CAChC;AAED,wBAAgB,iBAAiB,CAAC,mBAAmB,CAAC,EAAE,MAAM,EAAE,MAAM,CAAC,EAAE,MAAM,GAAG,uBAAuB,CAoFxG"}

package/lib/esm/hooks/useCaseLabelLinkMutations.js

@@ -8,51 +8,42 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
     });
 };
 import { useApolloClient, useMutation } from '@apollo/client/react';
-import { CREATE_CASE_LABEL_LINK, DELETE_CASE_LABEL_LINK, GET_CASE_LABEL_LINKS, GET_CASE_LABELS, } from '@rh-support/utils';
+import { CREATE_CASE_LABEL_LINK, DELETE_CASE_LABEL_LINK, fetchAllAccountCaseLabels, fetchAllCaseLabelLinksForCase, } from '@rh-support/utils';
 import unescape from 'lodash/unescape';
 import { useCallback, useEffect, useState } from 'react';
+const mapCaseLabelNode = (node) => {
+    var _a, _b;
+    return ({
+        id: node.Id,
+        name: unescape((_b = (_a = node.Name) === null || _a === void 0 ? void 0 : _a.value) !== null && _b !== void 0 ? _b : ''),
+    });
+};
 export function useCaseLabelLinks(salesforceAccountId, caseId) {
     const client = useApolloClient();
     const [availableLabels, setAvailableLabels] = useState([]);
     const [assignedLinks, setAssignedLinks] = useState([]);
     const [loading, setLoading] = useState(false);
+    const [error, setError] = useState(undefined);
     const fetchData = useCallback(() => __awaiter(this, void 0, void 0, function* () {
-        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k;
         if (!salesforceAccountId || !caseId)
             return;
         setLoading(true);
+        setError(undefined);
         try {
-            const [labelsResult, linksResult] = yield Promise.all([
-                client.query({
-                    query: GET_CASE_LABELS,
-                    variables: { where: { Account__c: { eq: salesforceAccountId } } },
-                    fetchPolicy: 'network-only',
-                }),
-                client.query({
-                    query: GET_CASE_LABEL_LINKS,
-                    variables: { where: { Case__c: { eq: caseId } } },
-                    fetchPolicy: 'network-only',
-                }),
+            const [labelNodes, linkNodes] = yield Promise.all([
+                fetchAllAccountCaseLabels(client, salesforceAccountId),
+                fetchAllCaseLabelLinksForCase(client, caseId),
             ]);
-            const labelEdges = (_e = (_d = (_c = (_b = (_a = labelsResult.data) === null || _a === void 0 ? void 0 : _a.redhat_support_uiapi) === null || _b === void 0 ? void 0 : _b.query) === null || _c === void 0 ? void 0 : _c.RedHatSupportCaseLabel__c) === null || _d === void 0 ? void 0 : _d.edges) !== null && _e !== void 0 ? _e : [];
-            setAvailableLabels(labelEdges
-                .map(({ node }) => {
-                var _a, _b;
-                return ({
-                    id: node.Id,
-                    name: unescape((_b = (_a = node.Name) === null || _a === void 0 ? void 0 : _a.value) !== null && _b !== void 0 ? _b : ''),
-                });
-            })
-                .filter((l) => l.id && l.name));
-            const linkEdges = (_k = (_j = (_h = (_g = (_f = linksResult.data) === null || _f === void 0 ? void 0 : _f.redhat_support_uiapi) === null || _g === void 0 ? void 0 : _g.query) === null || _h === void 0 ? void 0 : _h.RedHatSupportCaseLabelLink__c) === null || _j === void 0 ? void 0 : _j.edges) !== null && _k !== void 0 ? _k : [];
-            setAssignedLinks(linkEdges
-                .filter(({ node }) => { var _a; return node.Id && ((_a = node.Label__c) === null || _a === void 0 ? void 0 : _a.value); })
-                .map(({ node }) => ({
+            setAvailableLabels(labelNodes.map(mapCaseLabelNode).filter((l) => l.id && l.name));
+            setAssignedLinks(linkNodes
+                .filter((node) => { var _a; return node.Id && ((_a = node.Label__c) === null || _a === void 0 ? void 0 : _a.value); })
+                .map((node) => ({
                 linkId: node.Id,
                 labelId: node.Label__c.value,
             })));
         }
-        catch (_l) {
+        catch (e) {
+            setError(e);
             setAvailableLabels([]);
             setAssignedLinks([]);
         }
@@ -83,9 +74,11 @@ export function useCaseLabelLinks(salesforceAccountId, caseId) {
         assignedLinks,
         selectedLabelIds,
         loading,
+        error,
         mutating: createLoading || deleteLoading,
         setAssignedLinks,
         createLink,
         deleteLink,
+        refetch: fetchData,
     };
 }

package/lib/esm/hooks/useCaseUpdateErrorMessage.d.ts

@@ -1,4 +1,12 @@
+export type CaseUpdateErrorContent = {
+    title: string;
+    message: string;
+    onRetry?: () => unknown;
+};
+export declare function getErrorStatusCode(error: unknown): number;
+export declare function isGenericNetworkError(error: unknown): boolean;
 export declare function useCaseUpdateErrorMessage(): {
-    showError: (e: any, fallbackMessage: string) => void;
+    showError: (e: unknown, fallbackOrContent: string | CaseUpdateErrorContent) => void;
+    showFieldError: (e: unknown, fieldName: string, onRetry?: () => unknown) => void;
 };
 //# sourceMappingURL=useCaseUpdateErrorMessage.d.ts.map

package/lib/esm/hooks/useCaseUpdateErrorMessage.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useCaseUpdateErrorMessage.d.ts","sourceRoot":"","sources":["../../../src/hooks/useCaseUpdateErrorMessage.ts"],"names":[],"mappings":"AAGA,wBAAgB,yBAAyB;yCAEE,MAAM;EAyBhD"}
+{"version":3,"file":"useCaseUpdateErrorMessage.d.ts","sourceRoot":"","sources":["../../../src/hooks/useCaseUpdateErrorMessage.tsx"],"names":[],"mappings":"AAQA,MAAM,MAAM,sBAAsB,GAAG;IACjC,KAAK,EAAE,MAAM,CAAC;IACd,OAAO,EAAE,MAAM,CAAC;IAChB,OAAO,CAAC,EAAE,MAAM,OAAO,CAAC;CAC3B,CAAC;AA8BF,wBAAgB,kBAAkB,CAAC,KAAK,EAAE,OAAO,GAAG,MAAM,CAsBzD;AAOD,wBAAgB,qBAAqB,CAAC,KAAK,EAAE,OAAO,GAAG,OAAO,CAK7D;AAED,wBAAgB,yBAAyB;mBAgCf,OAAO,qBAAqB,MAAM,GAAG,sBAAsB;wBA2CtD,OAAO,aAAa,MAAM,YAAY,MAAM,OAAO;EAYjF"}