@rh-support/troubleshoot 2.6.34 → 2.6.39

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (153) hide show
  1. package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.d.ts +1 -0
  2. package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.d.ts.map +1 -1
  3. package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.js +31 -5
  4. package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.d.ts.map +1 -1
  5. package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.js +33 -34
  6. package/lib/esm/components/CaseEditView/CaseDetailsAside.d.ts.map +1 -1
  7. package/lib/esm/components/CaseEditView/CaseDetailsAside.js +3 -2
  8. package/lib/esm/components/CaseEditView/CaseDetailsTabs.d.ts.map +1 -1
  9. package/lib/esm/components/CaseEditView/CaseDetailsTabs.js +1 -0
  10. package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.d.ts.map +1 -1
  11. package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.js +14 -18
  12. package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutionsItem.js +1 -1
  13. package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.d.ts.map +1 -1
  14. package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.js +16 -22
  15. package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.d.ts.map +1 -1
  16. package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.js +2 -2
  17. package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.d.ts.map +1 -1
  18. package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.js +53 -102
  19. package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreement.d.ts.map +1 -1
  20. package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreement.js +1 -1
  21. package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.d.ts.map +1 -1
  22. package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.js +23 -21
  23. package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseHostname.js +4 -2
  24. package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.d.ts.map +1 -1
  25. package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.js +7 -4
  26. package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.d.ts.map +1 -1
  27. package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.js +1 -1
  28. package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/VerifyCaseStatusModal/VerifyCaseStatusModal.d.ts.map +1 -1
  29. package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/VerifyCaseStatusModal/VerifyCaseStatusModal.js +7 -9
  30. package/lib/esm/components/CaseEditView/Tabs/CaseHistory/Timeline.css +0 -8
  31. package/lib/esm/components/CaseInformation/Fts.d.ts.map +1 -1
  32. package/lib/esm/components/CaseInformation/Fts.js +6 -2
  33. package/lib/esm/components/CaseInformation/Severity.js +1 -1
  34. package/lib/esm/components/CaseInformation/SupportLevel.d.ts.map +1 -1
  35. package/lib/esm/components/CaseInformation/SupportLevel.js +1 -1
  36. package/lib/esm/components/CaseManagement/OpenshiftDropdownV4.d.ts.map +1 -1
  37. package/lib/esm/components/CaseManagement/OpenshiftDropdownV4.js +1 -13
  38. package/lib/esm/components/CaseManagement/RHAssociatesSelector.d.ts.map +1 -1
  39. package/lib/esm/components/CaseManagement/RHAssociatesSelector.js +5 -7
  40. package/lib/esm/components/CaseManagement/SendNotifications/AddCustomEmailToAccountModal.d.ts.map +1 -1
  41. package/lib/esm/components/CaseManagement/SendNotifications/AddCustomEmailToAccountModal.js +20 -18
  42. package/lib/esm/components/CaseManagement/SendNotifications/CaseContactSelector.d.ts.map +1 -1
  43. package/lib/esm/components/CaseManagement/SendNotifications/CaseContactSelector.js +6 -9
  44. package/lib/esm/components/CaseManagement/SendNotifications/NonOrgCaseNotifyeesSelector.d.ts.map +1 -1
  45. package/lib/esm/components/CaseManagement/SendNotifications/NonOrgCaseNotifyeesSelector.js +22 -15
  46. package/lib/esm/components/Cve/CveModal.d.ts.map +1 -1
  47. package/lib/esm/components/Cve/CveModal.js +2 -3
  48. package/lib/esm/components/Cve/CveSidebar.js +1 -1
  49. package/lib/esm/components/OpenCase/SupportTypeSelectorPage.js +1 -1
  50. package/lib/esm/components/ProductSelector/AllProductsSelector.d.ts.map +1 -1
  51. package/lib/esm/components/ProductSelector/AllProductsSelector.js +6 -9
  52. package/lib/esm/components/ProductSelector/NewProductDropdownSelector.d.ts.map +1 -1
  53. package/lib/esm/components/ProductSelector/NewProductDropdownSelector.js +1 -10
  54. package/lib/esm/components/Recommendations/AsideResults.d.ts.map +1 -1
  55. package/lib/esm/components/Recommendations/AsideResults.js +3 -3
  56. package/lib/esm/components/Recommendations/ClusterRecommendationsModal.d.ts.map +1 -1
  57. package/lib/esm/components/Recommendations/ClusterRecommendationsModal.js +4 -7
  58. package/lib/esm/components/Recommendations/EARules/EARuleInfoAccordion.d.ts.map +1 -1
  59. package/lib/esm/components/Recommendations/EARules/EARuleInfoAccordion.js +1 -3
  60. package/lib/esm/components/Recommendations/InsightsResults.js +1 -1
  61. package/lib/esm/components/Recommendations/InsightsRuleInfo.d.ts.map +1 -1
  62. package/lib/esm/components/Recommendations/InsightsRuleInfo.js +2 -9
  63. package/lib/esm/components/Recommendations/RecommendationFeedbackModal.d.ts.map +1 -1
  64. package/lib/esm/components/Recommendations/RecommendationFeedbackModal.js +4 -4
  65. package/lib/esm/components/Recommendations/Recommendations.js +2 -2
  66. package/lib/esm/components/Recommendations/RulesModal.d.ts.map +1 -1
  67. package/lib/esm/components/Recommendations/RulesModal.js +4 -7
  68. package/lib/esm/components/Recommendations/WatsonxAiIcon.js +1 -1
  69. package/lib/esm/components/SessionRestore/RestoreLastSessionModal.d.ts.map +1 -1
  70. package/lib/esm/components/SessionRestore/RestoreLastSessionModal.js +3 -5
  71. package/lib/esm/components/SessionRestore/SessionRestore.js +1 -1
  72. package/lib/esm/components/Suggestions/Suggestions.d.ts.map +1 -1
  73. package/lib/esm/components/Suggestions/Suggestions.js +12 -17
  74. package/lib/esm/components/Suggestions/TopContent.d.ts.map +1 -1
  75. package/lib/esm/components/Suggestions/TopContent.js +13 -13
  76. package/lib/esm/components/TroubleshootSection/AskRedHat.d.ts +7 -0
  77. package/lib/esm/components/TroubleshootSection/AskRedHat.d.ts.map +1 -0
  78. package/lib/esm/components/TroubleshootSection/AskRedHat.js +151 -0
  79. package/lib/esm/components/TroubleshootSection/CloseButton.d.ts +9 -0
  80. package/lib/esm/components/TroubleshootSection/CloseButton.d.ts.map +1 -0
  81. package/lib/esm/components/TroubleshootSection/CloseButton.js +5 -0
  82. package/lib/esm/components/TroubleshootSection/QuickResponse.d.ts +15 -0
  83. package/lib/esm/components/TroubleshootSection/QuickResponse.d.ts.map +1 -0
  84. package/lib/esm/components/TroubleshootSection/QuickResponse.js +26 -0
  85. package/lib/esm/components/TroubleshootSection/ResponseActionButton.d.ts +18 -0
  86. package/lib/esm/components/TroubleshootSection/ResponseActionButton.d.ts.map +1 -0
  87. package/lib/esm/components/TroubleshootSection/ResponseActionButton.js +28 -0
  88. package/lib/esm/components/TroubleshootSection/ResponseActions.d.ts +20 -0
  89. package/lib/esm/components/TroubleshootSection/ResponseActions.d.ts.map +1 -0
  90. package/lib/esm/components/TroubleshootSection/ResponseActions.js +52 -0
  91. package/lib/esm/components/TroubleshootSection/TroubleshootSection.d.ts +7 -0
  92. package/lib/esm/components/TroubleshootSection/TroubleshootSection.d.ts.map +1 -1
  93. package/lib/esm/components/TroubleshootSection/TroubleshootSection.js +99 -13
  94. package/lib/esm/components/TroubleshootSection/UserFeedback.d.ts +12 -0
  95. package/lib/esm/components/TroubleshootSection/UserFeedback.d.ts.map +1 -0
  96. package/lib/esm/components/TroubleshootSection/UserFeedback.js +44 -0
  97. package/lib/esm/components/TroubleshootSection/UserFeedbackComplete.d.ts +10 -0
  98. package/lib/esm/components/TroubleshootSection/UserFeedbackComplete.d.ts.map +1 -0
  99. package/lib/esm/components/TroubleshootSection/UserFeedbackComplete.js +46 -0
  100. package/lib/esm/components/TroubleshootSection/icons/CollapseIcon.d.ts +9 -0
  101. package/lib/esm/components/TroubleshootSection/icons/CollapseIcon.d.ts.map +1 -0
  102. package/lib/esm/components/TroubleshootSection/icons/CollapseIcon.js +9 -0
  103. package/lib/esm/components/TroubleshootSection/icons/StarIcon.d.ts +9 -0
  104. package/lib/esm/components/TroubleshootSection/icons/StarIcon.d.ts.map +1 -0
  105. package/lib/esm/components/TroubleshootSection/icons/StarIcon.js +17 -0
  106. package/lib/esm/components/shared/fileUpload/WidgetFileUploader.js +3 -3
  107. package/lib/esm/components/shared/fileUpload/css/fileSelector.css +0 -1
  108. package/lib/esm/components/shared/input/ContactSelectorInternal.d.ts +0 -1
  109. package/lib/esm/components/shared/input/ContactSelectorInternal.d.ts.map +1 -1
  110. package/lib/esm/components/shared/input/ContactSelectorInternal.js +1 -6
  111. package/lib/esm/components/shared/useIsSectionValid.d.ts.map +1 -1
  112. package/lib/esm/components/shared/useIsSectionValid.js +1 -7
  113. package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.d.ts.map +1 -1
  114. package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js +2 -8
  115. package/lib/esm/components/wizardLayout/WizardAside.js +3 -3
  116. package/lib/esm/components/wizardLayout/WizardLayout.d.ts.map +1 -1
  117. package/lib/esm/components/wizardLayout/WizardLayout.js +9 -6
  118. package/lib/esm/components/wizardLayout/WizardMain.d.ts +7 -1
  119. package/lib/esm/components/wizardLayout/WizardMain.d.ts.map +1 -1
  120. package/lib/esm/components/wizardLayout/WizardMain.js +202 -18
  121. package/lib/esm/components/wizardLayout/WizardNavigation.d.ts +4 -2
  122. package/lib/esm/components/wizardLayout/WizardNavigation.d.ts.map +1 -1
  123. package/lib/esm/components/wizardLayout/WizardNavigation.js +13 -16
  124. package/lib/esm/components/wizardLayout/index.d.ts +1 -0
  125. package/lib/esm/components/wizardLayout/index.d.ts.map +1 -1
  126. package/lib/esm/components/wizardLayout/index.js +1 -0
  127. package/lib/esm/constants/askRedHatMessages.d.ts +35 -0
  128. package/lib/esm/constants/askRedHatMessages.d.ts.map +1 -0
  129. package/lib/esm/constants/askRedHatMessages.js +36 -0
  130. package/lib/esm/context/AIResponseContext.d.ts +10 -0
  131. package/lib/esm/context/AIResponseContext.d.ts.map +1 -0
  132. package/lib/esm/context/AIResponseContext.js +26 -0
  133. package/lib/esm/context/RootTroubleshootProvider.d.ts.map +1 -1
  134. package/lib/esm/context/RootTroubleshootProvider.js +8 -6
  135. package/lib/esm/css/AskRedHat.css +359 -0
  136. package/lib/esm/css/app.css +4 -5
  137. package/lib/esm/css/case.css +6 -39
  138. package/lib/esm/css/results.css +2 -2
  139. package/lib/esm/hooks/useWizard.d.ts +6 -0
  140. package/lib/esm/hooks/useWizard.d.ts.map +1 -1
  141. package/lib/esm/hooks/useWizard.js +1 -1
  142. package/lib/esm/reducers/AIResponseConstNTypes.d.ts +48 -0
  143. package/lib/esm/reducers/AIResponseConstNTypes.d.ts.map +1 -0
  144. package/lib/esm/reducers/AIResponseConstNTypes.js +16 -0
  145. package/lib/esm/reducers/AIResponseReducer.d.ts +9 -0
  146. package/lib/esm/reducers/AIResponseReducer.d.ts.map +1 -0
  147. package/lib/esm/reducers/AIResponseReducer.js +43 -0
  148. package/lib/esm/reducers/CaseConstNTypes.d.ts +2 -0
  149. package/lib/esm/reducers/CaseConstNTypes.d.ts.map +1 -1
  150. package/lib/esm/reducers/CaseConstNTypes.js +2 -0
  151. package/lib/esm/scss/_main.scss +22 -84
  152. package/lib/esm/scss/_pf-overrides.scss +10 -37
  153. package/package.json +7 -6
@@ -3,6 +3,7 @@ interface IProps {
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  caseNumber: string;
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  caseSeverity: string;
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  caseStatus: string;
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+ canViewACESection: boolean;
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  }
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  export declare const ActiveCustomerEscalation: React.ForwardRefExoticComponent<IProps & React.RefAttributes<HTMLDivElement>>;
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  export {};
@@ -1 +1 @@
1
- {"version":3,"file":"ActiveCustomerEscalation.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.tsx"],"names":[],"mappings":"AAIA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;CACtB;AAED,eAAO,MAAM,wBAAwB,+EAwInC,CAAC"}
1
+ {"version":3,"file":"ActiveCustomerEscalation.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,iBAAiB,EAAE,OAAO,CAAC;CAC9B;AAED,eAAO,MAAM,wBAAwB,+EAqLnC,CAAC"}
@@ -1,6 +1,7 @@
1
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  import { Button, ButtonVariant, Card, CardBody, CardHeader, List, ListItem, Popover } from '@patternfly/react-core';
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  import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
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- import { useCanEditCase } from '@rh-support/react-context';
3
+ import LockIcon from '@patternfly/react-icons/dist/js/icons/lock-icon';
4
+ import { useCanEditCase, useGlobalStateContext } from '@rh-support/react-context';
4
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  import { Can, resourceActions, resources } from '@rh-support/user-permissions';
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  import React, { forwardRef, useState } from 'react';
6
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  import { Trans, useTranslation } from 'react-i18next';
@@ -9,6 +10,9 @@ import { RequestEscalationModal } from './RequestEscalationModal';
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  export const ActiveCustomerEscalation = forwardRef((props, ref) => {
10
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  const { t } = useTranslation();
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  const { caseDetailsPageState: { caseEscalations }, } = useCaseDetailsPageStateContext();
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+ const { globalMetadataState: { loggedInUserRights }, } = useGlobalStateContext();
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+ const isExternal = loggedInUserRights.data.isExternal();
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+ const isInternal = loggedInUserRights.data.isInternal();
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  const canEditCase = useCanEditCase();
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  const isCreateRMEVisible = (caseEscalations.data || []).length === 0 || caseEscalations.data.every((item) => item.status === 'Closed');
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  const commonElements = (React.createElement(React.Fragment, null,
@@ -22,7 +26,18 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
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  React.createElement("a", { href: "/support/escalation", target: "_blank", rel: "noopener noreferrer", "aria-label": t('Learn more about Red Hat support case escalation') },
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  React.createElement(InfoCircleIcon, null)))),
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  React.createElement(CardBody, null,
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- React.createElement(React.Fragment, null,
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+ isInternal && (React.createElement(React.Fragment, null,
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+ React.createElement("p", null,
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+ React.createElement(LockIcon, null),
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+ " ",
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+ React.createElement("strong", null, `${t('Available to customers only')}`)),
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+ React.createElement("p", null,
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+ React.createElement(Trans, null,
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+ "Available to customers only. When a customer submits an escalation request, it is routed to a support manager for review. Support agents can refer to the",
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+ ' ',
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+ React.createElement("a", { href: "https://access.redhat.com/support/escalation", target: "_blank", rel: "noreferrer" }, "Escalation guidelines"),
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+ "for details.")))),
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+ isExternal && props.canViewACESection && (React.createElement(React.Fragment, null,
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  React.createElement("p", null,
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  React.createElement("strong", null, t('Red Hat associates can open an ACE escalation when')),
28
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  ":"),
@@ -31,7 +46,7 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
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  React.createElement(ListItem, null, t('The customer thinks the case is not moving appropriately')),
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  React.createElement(ListItem, null, t('The customer wants a new resource')),
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  React.createElement(ListItem, null, t('The issue is more severe than originally thought'))),
34
- React.createElement("a", { href: `/watchlist/internal/aces/new?caseNumber=${props.caseNumber}`, target: "_blank", rel: "noopener noreferrer", className: "pf-v6-c-button pf-m-tertiary", "data-tracking-id": "request-ace-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation'))))));
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+ React.createElement("a", { href: `/watchlist/internal/aces/new?caseNumber=${props.caseNumber}`, target: "_blank", rel: "noopener noreferrer", className: "pf-v6-c-button pf-m-tertiary", "data-tracking-id": "request-ace-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation')))))));
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  const [openRequestEscalationModal, setOpenRequestEscalationModal] = useState(false);
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  const toggleModal = () => {
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  if (canEditCase.alert())
@@ -47,7 +62,18 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
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  React.createElement(Trans, null, "Learn more about escalation cases."))) },
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  React.createElement(InfoCircleIcon, { title: t('Learn more about escalation cases popover') }))))),
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  React.createElement(CardBody, null,
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- React.createElement(React.Fragment, null,
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+ isInternal && (React.createElement(React.Fragment, null,
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+ React.createElement("p", null,
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+ React.createElement(LockIcon, null),
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+ " ",
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+ React.createElement("strong", null, `${t('Available to customers only')}`)),
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+ React.createElement("p", null,
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+ React.createElement(Trans, null,
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+ "Available to customers only. When a customer submits an escalation request, it is routed to a support manager for review. Support agents can refer to the",
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+ ' ',
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+ React.createElement("a", { href: "https://access.redhat.com/support/escalation", target: "_blank", rel: "noreferrer" }, "Escalation guidelines"),
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+ "for details.")))),
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+ isExternal && (React.createElement(React.Fragment, null,
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  React.createElement("p", null,
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  React.createElement("strong", null, t('Request a management escalation if your issue')),
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  ":"),
@@ -56,7 +82,7 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
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  React.createElement(ListItem, null, t('Needs a senior resource.')),
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  React.createElement(ListItem, null, t('Is more severe or should be a higher priority.'))),
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  commonElements,
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- React.createElement(Button, { variant: ButtonVariant.secondary, onClick: toggleModal, "data-tracking-id": "request-rme-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation'))))));
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+ React.createElement(Button, { variant: ButtonVariant.secondary, onClick: toggleModal, "data-tracking-id": "request-rme-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation')))))));
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  return (React.createElement(React.Fragment, null,
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  React.createElement(RequestEscalationModal, { caseNumber: props.caseNumber, severity: props.caseSeverity, caseStatus: props.caseStatus, show: openRequestEscalationModal, onClose: toggleModal }),
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  React.createElement(Can, { do: resourceActions.CREATE, on: resources.ICE_ESCALATION, passThrough: true }, (canCreateICE) => canCreateICE ? isInternalElements : isCreateRMEVisible ? isNotInternalElements : React.createElement(React.Fragment, null))));
@@ -1 +1 @@
1
- {"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAiCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAkBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBA6WnD"}
1
+ {"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAgCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAkBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBA2WnD"}
@@ -8,7 +8,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
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  });
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  };
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  import { escalations, publicApi } from '@cee-eng/hydrajs';
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- import { Button, Form, FormGroup, FormHelperText, Grid, GridItem, HelperText, HelperTextItem, Modal, ModalBody, ModalFooter, ModalHeader, Popover, TextArea, TextInput, Title, ValidatedOptions, } from '@patternfly/react-core';
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+ import { Button, Form, FormGroup, FormHelperText, Grid, GridItem, HelperText, HelperTextItem, Modal, ModalFooter, ModalHeader, Popover, TextArea, TextInput, Title, ValidatedOptions, } from '@patternfly/react-core';
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  import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
13
13
  import { AlertMessage, AlertType, LoadingIndicator, SingleSelectDropdown, ToastNotification, useFetch, } from '@rh-support/components';
14
14
  import { useGlobalStateContext } from '@rh-support/react-context';
@@ -157,39 +157,38 @@ export function RequestEscalationModal(props) {
157
157
  };
158
158
  return (React.createElement(Modal, { id: "request-mgmt-escalation-modal", className: "request-escalation-modal", isOpen: props.show, onClose: onCancel, "aria-label": t('Request an escalation') },
159
159
  React.createElement(ModalHeader, null, header),
160
- React.createElement(ModalBody, null,
161
- React.createElement("p", { className: "pf-v6-u-mb-md" },
162
- React.createElement(Trans, { i18nKey: "i18RequestEscalationDescription" }, "Submit an escalation if an issue has become more severe or you feel the case needs a higher priority. A support manager will review your escalation request.")),
163
- React.createElement(AlertMessage, { variant: AlertType.DANGER, title: t('Could not create case escalation'), show: creationError, onClose: onErrorClose, isInline: true, className: "pf-v6-u-mb-md", "aria-label": t('Could not create case escalation') }),
164
- React.createElement(Form, { "aria-label": t('form'), className: "request-escalation-form" },
165
- React.createElement(Grid, { hasGutter: true, md: 12 },
166
- React.createElement(GridItem, { span: 6 },
167
- React.createElement(FormGroup, { isRequired: true, label: t('Category'), fieldId: "escalation-category" },
168
- React.createElement(SingleSelectDropdown, { id: "customer-category-select", ariaLabel: t('Category'), selected: selectedCategory, options: categoryOptions, isDisabled: false, isLoading: isCategoriesFetching, isInvalid: submitButtonIsClicked && isEmpty(formState.rmeCategory), placeholder: t('Select an option that best fits'), onSelect: (option) => setCategoryState(option), isScrollable: true }))),
169
- React.createElement(GridItem, { span: 6 },
170
- React.createElement(FormGroup, { isRequired: true, label: t('My region'), fieldId: "escalation-region" },
171
- React.createElement(SingleSelectDropdown, { ariaLabel: t('My region'), id: "customer-geo-select", selected: selectedGeo, options: geoOptions, isInvalid: submitButtonIsClicked && isEmpty(formState.geo), placeholder: t('Select a location'), onSelect: (option) => setGeoState(option) }))),
172
- React.createElement(FormGroup, { isRequired: true, label: t('Subject'), fieldId: "escalation-subject" },
173
- submitButtonIsClicked && hasLargeSubject && (React.createElement(FormHelperText, null,
174
- React.createElement(HelperText, null,
175
- React.createElement(HelperTextItem, { variant: ValidatedOptions.error }, t('Subject cannot be more than {{limit}} characters', {
176
- limit: ESCALATION_SUBJECT_LENGTH_LIMIT,
177
- }))))),
178
- React.createElement(TextInput, { isRequired: true, validated: (submitButtonIsClicked && isEmpty(formState.subject)) || hasLargeSubject
179
- ? ValidatedOptions.error
180
- : ValidatedOptions.default, type: "text", placeholder: t('Enter a subject for your request'), id: "subject-input", name: "subject-input", value: formState.subject, onChange: (_event, subject) => onSubjectChange(subject), "aria-label": t('Subject') })),
181
- React.createElement(FormGroup, { isRequired: true, label: t('Description'), fieldId: "escalation-description" },
182
- React.createElement(TextArea, { value: formState.description, onChange: (e, value) => setFormStateValue('description', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.description)
183
- ? ValidatedOptions.error
184
- : ValidatedOptions.default, "aria-label": t('Description'), id: "description-textarea", placeholder: t('Provide a detailed comment for us to best assist you'), resizeOrientation: "vertical" })),
185
- React.createElement(FormGroup, { isRequired: true, label: t('Expectations'), fieldId: "escalation-expectations" },
186
- React.createElement(TextArea, { onChange: (e, value) => setFormStateValue('expectations', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.expectations)
187
- ? ValidatedOptions.error
188
- : ValidatedOptions.default, placeholder: t('What do you expect to happen with this escalation?'), id: "expectations-input", value: formState.expectations, "aria-label": t('Expectations'), resizeOrientation: "vertical" })),
189
- React.createElement(FormGroup, { isRequired: true, label: t('Business impact'), fieldId: "escalation-business-impact" },
190
- React.createElement(TextArea, { onChange: (e, value) => setFormStateValue('businessImpactDescription', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.businessImpactDescription)
191
- ? ValidatedOptions.error
192
- : ValidatedOptions.default, placeholder: t('Does your business impact change with this escalation? Please describe how it changed.'), id: "business-impact-input", value: formState.businessImpactDescription, "aria-label": t('Business impact'), resizeOrientation: "vertical" }))))),
160
+ React.createElement("p", { className: "pf-v6-u-mb-md" },
161
+ React.createElement(Trans, { i18nKey: "i18RequestEscalationDescription" }, "Submit an escalation if an issue has become more severe or you feel the case needs a higher priority. A support manager will review your escalation request.")),
162
+ React.createElement(AlertMessage, { variant: AlertType.DANGER, title: t('Could not create case escalation'), show: creationError, onClose: onErrorClose, isInline: true, className: "pf-v6-u-mb-md", "aria-label": t('Could not create case escalation') }),
163
+ React.createElement(Form, { "aria-label": t('form'), className: "request-escalation-form" },
164
+ React.createElement(Grid, { hasGutter: true, md: 12 },
165
+ React.createElement(GridItem, { span: 6 },
166
+ React.createElement(FormGroup, { isRequired: true, label: t('Category'), fieldId: "escalation-category" },
167
+ React.createElement(SingleSelectDropdown, { id: "customer-category-select", ariaLabel: t('Category'), selected: selectedCategory, options: categoryOptions, isDisabled: false, isLoading: isCategoriesFetching, isInvalid: submitButtonIsClicked && isEmpty(formState.rmeCategory), placeholder: t('Select an option that best fits'), onSelect: (option) => setCategoryState(option), isScrollable: true }))),
168
+ React.createElement(GridItem, { span: 6 },
169
+ React.createElement(FormGroup, { isRequired: true, label: t('My region'), fieldId: "escalation-region" },
170
+ React.createElement(SingleSelectDropdown, { ariaLabel: t('My region'), id: "customer-geo-select", selected: selectedGeo, options: geoOptions, isInvalid: submitButtonIsClicked && isEmpty(formState.geo), placeholder: t('Select a location'), onSelect: (option) => setGeoState(option) }))),
171
+ React.createElement(FormGroup, { isRequired: true, label: t('Subject'), fieldId: "escalation-subject" },
172
+ submitButtonIsClicked && hasLargeSubject && (React.createElement(FormHelperText, null,
173
+ React.createElement(HelperText, null,
174
+ React.createElement(HelperTextItem, { variant: ValidatedOptions.error }, t('Subject cannot be more than {{limit}} characters', {
175
+ limit: ESCALATION_SUBJECT_LENGTH_LIMIT,
176
+ }))))),
177
+ React.createElement(TextInput, { isRequired: true, validated: (submitButtonIsClicked && isEmpty(formState.subject)) || hasLargeSubject
178
+ ? ValidatedOptions.error
179
+ : ValidatedOptions.default, type: "text", placeholder: t('Enter a subject for your request'), id: "subject-input", name: "subject-input", value: formState.subject, onChange: (_event, subject) => onSubjectChange(subject), "aria-label": t('Subject') })),
180
+ React.createElement(FormGroup, { isRequired: true, label: t('Description'), fieldId: "escalation-description" },
181
+ React.createElement(TextArea, { value: formState.description, onChange: (e, value) => setFormStateValue('description', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.description)
182
+ ? ValidatedOptions.error
183
+ : ValidatedOptions.default, "aria-label": t('Description'), id: "description-textarea", placeholder: t('Provide a detailed comment for us to best assist you'), resizeOrientation: "vertical" })),
184
+ React.createElement(FormGroup, { isRequired: true, label: t('Expectations'), fieldId: "escalation-expectations" },
185
+ React.createElement(TextArea, { onChange: (e, value) => setFormStateValue('expectations', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.expectations)
186
+ ? ValidatedOptions.error
187
+ : ValidatedOptions.default, placeholder: t('What do you expect to happen with this escalation?'), id: "expectations-input", value: formState.expectations, "aria-label": t('Expectations'), resizeOrientation: "vertical" })),
188
+ React.createElement(FormGroup, { isRequired: true, label: t('Business impact'), fieldId: "escalation-business-impact" },
189
+ React.createElement(TextArea, { onChange: (e, value) => setFormStateValue('businessImpactDescription', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.businessImpactDescription)
190
+ ? ValidatedOptions.error
191
+ : ValidatedOptions.default, placeholder: t('Does your business impact change with this escalation? Please describe how it changed.'), id: "business-impact-input", value: formState.businessImpactDescription, "aria-label": t('Business impact'), resizeOrientation: "vertical" })))),
193
192
  React.createElement(ModalFooter, null,
194
193
  React.createElement(Button, { key: "submit", variant: "primary", onClick: onSubmit, "data-tracking-id": "request-rme-submit", isDisabled: submitButtonIsClicked &&
195
194
  (isPostingComment || isUpdatingCase || createEscalationFetch.isFetching || !hasRequiredInfo()), "aria-label": t('Submit') },
@@ -1 +1 @@
1
- {"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAYhF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA6Y7C"}
1
+ {"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAYhF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA8Y7C"}
@@ -51,6 +51,7 @@ export function CaseDetailsAside(props) {
51
51
  const canCreateRME = ability.can(resourceActions.CREATE, resources.RME_ESCALATION);
52
52
  const canCreateICE = ability.can(resourceActions.CREATE, resources.ICE_ESCALATION);
53
53
  const canSeeToggleCustomerView = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_TOGGLE_CUSTOMER_VIEW);
54
+ const canViewACESection = canCreateICE || canCreateRME;
54
55
  const globalMetadataDispatchContext = useContext(GlobalMetadataDispatchContext);
55
56
  const caseDetailsAsidePanelRef = useRef(null);
56
57
  const forceUpdate = useForceUpdate();
@@ -209,7 +210,7 @@ export function CaseDetailsAside(props) {
209
210
  React.createElement(TrendUpIcon, null)), variant: "link", className: "sidebar-section-toggle-btn", onClick: () => setSectionToScollRef(createEscalationRef), "aria-label": t('Request an escalation') })))))),
210
211
  React.createElement("pfe-collapse-panel", { className: "sidebar-content", "pfe-animation": "false", id: "case-details-aside-content", ref: caseDetailsAsidePanelRef },
211
212
  React.createElement("div", { className: "grid-aside-content" },
212
- React.createElement("div", { className: "grid-aside-content-inner-div" },
213
+ React.createElement("div", null,
213
214
  canSeeToggleCustomerView && (React.createElement("div", { className: "pf-v6-u-display-flex customer-view-toggle", ref: toggleCustomerViewRef },
214
215
  React.createElement("span", { className: "customer-view-switch-label" },
215
216
  preferredOrDefaultCaseView() ? t('Customer view') : t('Internal view'),
@@ -232,5 +233,5 @@ export function CaseDetailsAside(props) {
232
233
  !isESSCustomer && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading remote session agreement section') } },
233
234
  React.createElement(RemoteSessionAgreement, { caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef, waitingOnCallback: waitingOnCallback, acceptedRemoteSessionTerms: acceptedRemoteSessionTerms && waitingOnCallback, readOnly: canReadCase }))),
234
235
  !caseEscalations.isFetching && isWritePermissionforCase && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading customer escalation section') } },
235
- React.createElement(ActiveCustomerEscalation, { caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef })))))));
236
+ React.createElement(ActiveCustomerEscalation, { canViewACESection: canViewACESection, caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef })))))));
236
237
  }
@@ -1 +1 @@
1
- {"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AA0BlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAoS5C"}
1
+ {"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AA0BlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAqS5C"}
@@ -135,6 +135,7 @@ export function CaseDetailsTabs(props) {
135
135
  component: React.createElement(CaseSummary, { caseNumber: caseNumber }),
136
136
  });
137
137
  const getActiveTabKey = () => {
138
+ console.warn(activeTab, activeTabKey);
138
139
  if (!activeTab)
139
140
  return activeTabKey;
140
141
  const tabIndex = tabsToRender.findIndex((item) => item.routePath === activeTab);
@@ -1 +1 @@
1
- {"version":3,"file":"CaseSolutions.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutions.tsx"],"names":[],"mappings":"AAoBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAwE3E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAUD,eAAO,MAAM,aAAa,+EAihBxB,CAAC"}
1
+ {"version":3,"file":"CaseSolutions.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutions.tsx"],"names":[],"mappings":"AAuBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAwE3E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAUD,eAAO,MAAM,aAAa,+EA8gBxB,CAAC"}
@@ -19,7 +19,7 @@ var __rest = (this && this.__rest) || function (s, e) {
19
19
  return t;
20
20
  };
21
21
  import { search } from '@cee-eng/hydrajs';
22
- import { Button, Card, CardBody, CardExpandableContent, CardHeader, Modal, ModalFooter, ModalVariant, } from '@patternfly/react-core';
22
+ import { Accordion, AccordionContent, AccordionItem, AccordionToggle, Button, Card, CardBody, CardHeader, Modal, ModalFooter, ModalVariant, } from '@patternfly/react-core';
23
23
  import { PaginatedList, ToastNotification } from '@rh-support/components';
24
24
  import { useGlobalStateContext } from '@rh-support/react-context';
25
25
  import { AbilityContext, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
@@ -102,10 +102,6 @@ export const CaseSolutions = forwardRef((props, ref) => {
102
102
  }), isEqual);
103
103
  const caseDispatch = useCaseDispatch();
104
104
  const caseOverviewDispatch = useContext(CaseOverviewDispatchContext);
105
- const [isExpanded, setIsExpanded] = useState(false);
106
- const onExpand = () => {
107
- setIsExpanded(!isExpanded);
108
- };
109
105
  const { recommendationState: { isLoadingRecommendations, allDocs }, } = useRecommendationStateContext();
110
106
  const { globalMetadataState: { loggedInUsersAccount }, } = useGlobalStateContext();
111
107
  const recommendationsDispatch = useRecommendationDispatchContext();
@@ -113,6 +109,7 @@ export const CaseSolutions = forwardRef((props, ref) => {
113
109
  const { caseNumber, isSecureSupportAccount } = props;
114
110
  const [isPinLoading, setIsPinLoading] = useState({});
115
111
  const [isCaseCloseLoading, setIsCaseCloseLoading] = useState(false);
112
+ const [handPickedOpen, setHandPickedOpen] = useState(true);
116
113
  const [pinnedOpen, setPinnedOpen] = useState(true);
117
114
  const [recommendations, setRecommendations] = useState([]);
118
115
  const [topRecommendations, setTopRecommendations] = useState([]);
@@ -298,23 +295,22 @@ export const CaseSolutions = forwardRef((props, ref) => {
298
295
  React.createElement(Trans, null, "Close case")))));
299
296
  return (React.createElement(React.Fragment, null,
300
297
  closeCaseModal,
301
- linkedRecommendations.length > 0 && (React.createElement(Card, { isExpanded: isExpanded },
302
- React.createElement(CardHeader, { className: "pf-v6-u-display-flex", onExpand: onExpand },
303
- React.createElement("span", null, canLinkUnlink ? React.createElement(Trans, null, "Handpicked by you") : React.createElement(Trans, null, "Handpicked for this case")),
304
- React.createElement("span", { className: "badge-item pf-v6-u-font-size-sm pf-v6-u-mx-sm" }, linkedRecommendations.length)),
305
- React.createElement(CardExpandableContent, null,
306
- React.createElement(CardBody, null, !hasLink ? (!canLinkUnlink ? (React.createElement(Trans, null, "If a Red Hat engineer finds an article or solution that can help with your case, they'll pin it here.")) : (React.createElement(React.Fragment, null))) : (React.createElement(PaginatedList, { id: "case-details-handpicked-recommendations", listItems: linkedRecommendations.map((rec, index) => canLinkUnlink
298
+ React.createElement(Accordion, { className: "card card-white case-details-aside-solutions" },
299
+ linkedRecommendations.length !== 0 && (React.createElement(AccordionItem, { isExpanded: handPickedOpen },
300
+ React.createElement(AccordionToggle, { id: "sol-handpicked", onClick: () => setHandPickedOpen((pre) => !pre) },
301
+ React.createElement("span", null, canLinkUnlink ? (React.createElement(Trans, null, "Handpicked by you")) : (React.createElement(Trans, null, "Handpicked for this case"))),
302
+ React.createElement("span", { className: "badge-item pf-v6-u-font-size-sm pf-v6-u-mx-sm" }, linkedRecommendations.length)),
303
+ React.createElement(AccordionContent, null, !hasLink ? (!canLinkUnlink ? (React.createElement(Trans, null, "If a Red Hat engineer finds an article or solution that can help with your case, they'll pin it here.")) : (React.createElement(React.Fragment, null))) : (React.createElement(PaginatedList, { id: "case-details-handpicked-recommendations", listItems: linkedRecommendations.map((rec, index) => canLinkUnlink
307
304
  ? renderHandPickedByRedHatter(rec, index, 'handpicked-recommendations')
308
305
  : renderHandpickedCustomerView(rec, index, 'handpicked-recommendations')), perPage: 5, className: "list-icons list-icons-flush", isFetching: !!isLoadingRecommendations, perPageOptions: [
309
306
  { title: '5', value: 5 },
310
307
  { title: '10', value: 10 },
311
- ] })))))),
312
- pinnedRecommendations.length > 0 && (React.createElement(Card, { isExpanded: pinnedOpen },
313
- React.createElement(CardHeader, { className: "pf-v6-u-display-flex", onExpand: () => setPinnedOpen((pre) => !pre) },
314
- React.createElement("span", null, canLinkUnlink ? (React.createElement(Trans, null, "Pinned by customer")) : (React.createElement(Trans, null, "My pinned recommendations"))),
315
- React.createElement("span", { className: "badge-item pf-v6-u-font-size-sm pf-v6-u-mx-sm" }, pinnedRecommendations.length)),
316
- React.createElement(CardExpandableContent, null,
317
- React.createElement(CardBody, null, !hasPin ? (!canLinkUnlink ? (React.createElement(Trans, null, "When you save a recommended article or solution, you'll see it here. Saved items display only in this case and are not saved for later.")) : (React.createElement(React.Fragment, null))) : (React.createElement(PaginatedList, { id: "case-details-pinned-recommendations", listItems: pinnedRecommendations.map((rec, index) => canLinkUnlink
308
+ ] }))))),
309
+ pinnedRecommendations.length !== 0 && (React.createElement(AccordionItem, { isExpanded: pinnedOpen },
310
+ React.createElement(AccordionToggle, { id: "sol-pinned", onClick: () => setPinnedOpen((pre) => !pre) },
311
+ React.createElement("span", null, canLinkUnlink ? (React.createElement(Trans, null, "Pinned by customer")) : (React.createElement(Trans, null, "My pinned recommendations"))),
312
+ React.createElement("span", { className: "badge-item pf-v6-u-font-size-sm pf-v6-u-mx-sm" }, pinnedRecommendations.length)),
313
+ React.createElement(AccordionContent, null, !hasPin ? (!canLinkUnlink ? (React.createElement(Trans, null, "When you save a recommended article or solution, you'll see it here. Saved items display only in this case and are not saved for later.")) : (React.createElement(React.Fragment, null))) : (React.createElement(PaginatedList, { id: "case-details-pinned-recommendations", listItems: pinnedRecommendations.map((rec, index) => canLinkUnlink
318
314
  ? renderPinnedByCustomerRedhatterView(rec, index, 'pinned-recommendations')
319
315
  : renderPinsByCustomer(rec, index, 'pinned-recommendations')), perPage: 5, className: "list-icons list-icons-flush", isFetching: !!isLoadingRecommendations, perPageOptions: [
320
316
  { title: '5', value: 5 },
@@ -15,7 +15,7 @@ export function CaseSolutionsItem(props) {
15
15
  React.createElement(Button, { icon: React.createElement(React.Fragment, null,
16
16
  isLoading && React.createElement(LoadingIndicator, { show: isLoading, size: "xs" }),
17
17
  !isLoading && props.showPin && (React.createElement(React.Fragment, null,
18
- React.createElement(Icon, { size: "md", color: "0066cc" }, props.isPinned ? (React.createElement(StarIcon, { className: "pinned-resource" })) : (React.createElement(OutlinedStarIcon, { className: "pinned-resource" }))))),
18
+ React.createElement(Icon, { size: "md" }, props.isPinned ? (React.createElement(StarIcon, { className: "pinned-resource", color: "0066cc" })) : (React.createElement(OutlinedStarIcon, { className: "pinned-resource", color: "0066cc" }))))),
19
19
  !isLoading && props.showLink && React.createElement(LinkIcon, null)), title: props.pinTitle, onClick: props.onPinClicked, "data-tracking-id": `case-resource-${props.pinTitle}`, variant: "plain", className: "list-icon" }),
20
20
  React.createElement("a", { href: props.recommendation.resourceViewURI, "data-tracking-id": `case-resource-${props.type}-link-${props.index}`, target: "_blank", rel: "noopener noreferrer", className: "case-resource-recommendation-link", dangerouslySetInnerHTML: {
21
21
  __html: DOMPurify.sanitize(truncate(decodeMarkTag(props.recommendation.title || ''), maxTitleLength)),
@@ -1 +1 @@
1
- {"version":3,"file":"ReopenCaseModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ConfirmationModals/ReopenCaseModal.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,OAAO,EAAE,cAAc,EAAE,MAAM,yCAAyC,CAAC;AAEzE,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,KAAA,EAAE,SAAS,KAAA,EAAE,UAAU,CAAC,KAAA,EAAE,iBAAiB,CAAC,KAAA,EAAE,cAAc,CAAC,KAAA,EAAE,mBAAmB,CAAC,KAAA,KAAK,IAAI,CAAC;IACpH,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,WAAW,EAAE,MAAM,EAAE,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,YAAY,EAAE,cAAc,CAAC;IAC7B,aAAa,EAAE,MAAM,CAAC;CACzB;AAMD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAkN5C"}
1
+ {"version":3,"file":"ReopenCaseModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ConfirmationModals/ReopenCaseModal.tsx"],"names":[],"mappings":"AAgBA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,OAAO,EAAE,cAAc,EAAE,MAAM,yCAAyC,CAAC;AAEzE,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,KAAA,EAAE,SAAS,KAAA,EAAE,UAAU,CAAC,KAAA,EAAE,iBAAiB,CAAC,KAAA,EAAE,cAAc,CAAC,KAAA,EAAE,mBAAmB,CAAC,KAAA,KAAK,IAAI,CAAC;IACpH,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,WAAW,EAAE,MAAM,EAAE,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,YAAY,EAAE,cAAc,CAAC;IAC7B,aAAa,EAAE,MAAM,CAAC;CACzB;AAMD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBA0M5C"}
@@ -7,7 +7,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
7
7
  step((generator = generator.apply(thisArg, _arguments || [])).next());
8
8
  });
9
9
  };
10
- import { Button, ButtonVariant, Form, FormGroup, FormHelperText, HelperText, HelperTextItem, Modal, ModalBody, ModalFooter, ModalHeader, ModalVariant, TextArea, } from '@patternfly/react-core';
10
+ import { Button, ButtonVariant, Form, FormGroup, FormHelperText, HelperText, HelperTextItem, Modal, ModalVariant, TextArea, } from '@patternfly/react-core';
11
11
  import { SingleSelectDropdown } from '@rh-support/components';
12
12
  import { formatDateTime } from '@rh-support/utils';
13
13
  import isEmpty from 'lodash/isEmpty';
@@ -82,27 +82,21 @@ export function ReopenCaseModal(props) {
82
82
  label: selectedStatus,
83
83
  value: selectedStatus,
84
84
  };
85
- return (React.createElement(Modal, { className: "case-reopen-modal", id: "case-reopen-modal", "aria-describedby": "case-reopen-modal", isOpen: true, onClose: props.onClose, variant: ModalVariant.medium },
86
- React.createElement(ModalHeader, null,
87
- React.createElement("h2", null, t(`Reopening case ${props.caseNumber}`))),
88
- React.createElement(ModalBody, null,
89
- React.createElement(Form, { className: "case-reopen-modal-form" },
90
- (!props.isInternal || !props.reopenStatus) && (React.createElement(FormGroup, { label: t(props.isInternal ? 'Status' : 'Reason'), isRequired: true, fieldId: "case-resolution" },
91
- showValidationError && (props.isInternal ? !selectedStatus : !selectedReason) && (React.createElement(FormHelperText, null,
92
- React.createElement(HelperText, null,
93
- React.createElement(HelperTextItem, { variant: "error" },
94
- React.createElement(Trans, null, "Required field"))))),
95
- props.isInternal ? (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "reopen-case-status", options: getStatusDropdownOptions, selected: getSelectedStatusOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedStatus, onSelect: onStatusChange })) : (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "case-resolution", options: getReasonDropdownOptions, selected: getSelectedReasonOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedReason, onSelect: onReasonChange })))),
96
- showTextArea && (React.createElement(FormGroup, { label: t('Please describe your reason'), type: "text", isRequired: true, fieldId: "reopen-case-description" },
97
- React.createElement(TextArea, { placeholder: t(props.isInternal
98
- ? 'Describe the reason for reopening with the selected status'
99
- : 'The better the description, the easier it will be for our support team to address your case.'), validated: showValidationError && isDescriptionEmpty && !reopenDescription
100
- ? 'error'
101
- : 'default', isRequired: true, id: "reopen-case-description", name: "reopen-case-description", "aria-describedby": "reopen-case-description", value: reopenDescription, onChange: (_event, text) => onDescriptionChange(text), isDisabled: props.isUpdating, resizeOrientation: "vertical" }),
102
- React.createElement(FormHelperText, null,
103
- React.createElement(HelperText, null,
104
- React.createElement(HelperTextItem, null, t(`Your comment will be visible${props.isInternal ? ' to the customers' : ''} under discussions after reopening.`)))))))),
105
- React.createElement(ModalFooter, null,
85
+ return (React.createElement(Modal, { className: "case-reopen-modal", id: "case-reopen-modal", title: t(`Reopening case ${props.caseNumber}`), "aria-describedby": "case-reopen-modal", isOpen: true, onClose: props.onClose, variant: ModalVariant.medium },
86
+ React.createElement(Form, { className: "case-reopen-modal-form" },
87
+ (!props.isInternal || !props.reopenStatus) && (React.createElement(FormGroup, { label: t(props.isInternal ? 'Status' : 'Reason'), isRequired: true, fieldId: "case-resolution" },
88
+ showValidationError && (props.isInternal ? !selectedStatus : !selectedReason) && (React.createElement(FormHelperText, null,
89
+ React.createElement(HelperText, null,
90
+ React.createElement(HelperTextItem, { variant: "error" },
91
+ React.createElement(Trans, null, "Required field"))))),
92
+ props.isInternal ? (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "reopen-case-status", options: getStatusDropdownOptions, selected: getSelectedStatusOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedStatus, onSelect: onStatusChange })) : (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "case-resolution", options: getReasonDropdownOptions, selected: getSelectedReasonOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedReason, onSelect: onReasonChange })))),
93
+ showTextArea && (React.createElement(FormGroup, { label: t('Please describe your reason'), type: "text", isRequired: true, fieldId: "reopen-case-description" },
94
+ React.createElement(TextArea, { placeholder: t(props.isInternal
95
+ ? 'Describe the reason for reopening with the selected status'
96
+ : 'The better the description, the easier it will be for our support team to address your case.'), validated: showValidationError && isDescriptionEmpty && !reopenDescription ? 'error' : 'default', isRequired: true, id: "reopen-case-description", name: "reopen-case-description", "aria-describedby": "reopen-case-description", value: reopenDescription, onChange: (_event, text) => onDescriptionChange(text), isDisabled: props.isUpdating, resizeOrientation: "vertical" }),
97
+ React.createElement(FormHelperText, null,
98
+ React.createElement(HelperText, null,
99
+ React.createElement(HelperTextItem, null, t(`Your comment will be visible${props.isInternal ? ' to the customers' : ''} under discussions after reopening.`)))))),
106
100
  React.createElement("div", { className: "pf-v6-u-pt-md" },
107
101
  React.createElement(Button, { key: "submit-description", variant: ButtonVariant.primary, onClick: onSubmit, isLoading: props.isUpdating, isDisabled: isDescriptionEmpty || showValidationError || props.isUpdating, "data-tracking-id": "reopen-case-description-modal-submit" },
108
102
  React.createElement(Trans, null, "Reopen case")),
@@ -1 +1 @@
1
- {"version":3,"file":"ESSRemoteSession.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.tsx"],"names":[],"mappings":"AAKA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAKxE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,OAAO,CAAC;IAClB,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,iBAAiB,CAAC,EAAE,OAAO,CAAC;CAC/B;AAED,eAAO,MAAM,gBAAgB,+EAyH3B,CAAC"}
1
+ {"version":3,"file":"ESSRemoteSession.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.tsx"],"names":[],"mappings":"AAKA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAKxE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,OAAO,CAAC;IAClB,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,iBAAiB,CAAC,EAAE,OAAO,CAAC;CAC/B;AAED,eAAO,MAAM,gBAAgB,+EAwH3B,CAAC"}
@@ -26,7 +26,7 @@ export const ESSRemoteSession = forwardRef((props, ref) => {
26
26
  React.createElement(CardHeader, null,
27
27
  React.createElement("h3", { className: "card-heading case-detail-panel-card-heading pf-v6-u-display-flex pf-v6-u-justify-content-space-between" },
28
28
  t('Remote session request'),
29
- React.createElement(Popover, { "aria-label": t('Remote Session Helper Info'), bodyContent: t('Before Red Hat logs into your systems to analyze your support issue during a remote session, Red Hat needs your approval and authorization for such remote access'), footerContent: React.createElement("a", { href: "/articles/3566571", target: "_blank", rel: "noopener noreferrer", "aria-label": t('Read more about remote sessions') }, t('Read more about remote sessions')) },
29
+ React.createElement(Popover, { "aria-label": t('Remote Session Helper Info'), bodyContent: t('A remote session allows support engineers to view or access your computer to simplify collaboration and troubleshooting.'), footerContent: React.createElement("a", { href: "/articles/3566571", target: "_blank", rel: "noopener noreferrer", "aria-label": t('Read more about remote sessions') }, t('Read more about remote sessions')) },
30
30
  React.createElement(InfoCircleIcon, null)))),
31
31
  React.createElement(CardBody, null,
32
32
  isInternal && (React.createElement(React.Fragment, null,
@@ -49,7 +49,7 @@ export const ESSRemoteSession = forwardRef((props, ref) => {
49
49
  React.createElement(ListItem, null, t('Agreed upon by both Red Hat and you, the end user'))),
50
50
  React.createElement("p", { className: "rrs-light-grey-text" }, t('Red Hat will add a comment to your case to schedule your remote session.')),
51
51
  waitingOnCallback && (React.createElement(Tooltip, { content: t('Remote session has already been requested.'), triggerRef: tooltipRef, "aria-live": 'polite' })),
52
- React.createElement(Button, { "aria-label": waitingOnCallback ? t('Remote session requested') : t('Request remote session'), variant: waitingOnCallback ? 'primary' : 'secondary', onClick: toggleNewESSRemoteSessionModal, "data-tracking-id": "accept-remote-session-agreement-trigger", isAriaDisabled: waitingOnCallback, ref: tooltipRef, className: "remote-session-button" }, waitingOnCallback ? t('Remote session requested') : t('Request remote session')))))));
52
+ React.createElement(Button, { "aria-label": waitingOnCallback ? t('Remote session requested') : t('Request remote session'), variant: waitingOnCallback ? 'primary' : 'secondary', onClick: toggleNewESSRemoteSessionModal, "data-tracking-id": "accept-remote-session-agreement-trigger", isAriaDisabled: waitingOnCallback, ref: tooltipRef }, waitingOnCallback ? t('Remote session requested') : t('Request remote session')))))));
53
53
  return (React.createElement(React.Fragment, null,
54
54
  ESSRemoteSessionSectionBody,
55
55
  React.createElement(NewEssTermsModal, { caseNumber: caseNumber, caseStatus: caseStatus, show: openNewESSRemoteSessionModal, onClose: toggleNewESSRemoteSessionModal, siteCode: TncConstants.REMOTE_RIDER_SITE_CODE, eventCode: TncConstants.REMOTER_RIDER_EVENT_CODE, loggedInUser: loggedInUser.data.ssoUsername === undefined ? '' : loggedInUser.data.ssoUsername, loggedInUserRights: loggedInUserRights, readOnly: readOnly })));
@@ -1 +1 @@
1
- {"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAiBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAyW7C"}
1
+ {"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAMA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AACxD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA4P7C"}