@rh-support/troubleshoot 2.6.338 → 2.6.340

package/lib/esm/components/AccountInfo/OwnerSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAqBA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAmBxE,UAAU,MAAM;CAAG;AAMnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBA2XnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}
+{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAqBA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAoBxE,UAAU,MAAM;CAAG;AAMnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBAyanC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}

package/lib/esm/components/AccountInfo/OwnerSelector.js

@@ -22,7 +22,7 @@ import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { RouteContext } from '../../context/RouteContext';
 import { useCaseUpdateErrorMessage } from '../../hooks/useCaseUpdateErrorMessage';
-import { fetchCaseGroupsForContactGraphQL, setCaseDetails, setCaseOwner, setCaseState, setNotifiedUser, 
+import { fetchCaseGroupsForContactGraphQL, setCaseDetails, setCaseOwner, setCaseState, setNotifiedUser, setSelectedCaseGroupUsers, 
 // updateCaseDetails,
 updateCaseDetailsGraphQL, } from '../../reducers/CaseReducer';
 import { PDFContext } from '../CaseEditView/PDFContainer';
@@ -34,13 +34,14 @@ function getOwnerDropdownOptions(contacts) {
 function OwnerSelector(props) {
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { accountNumber, caseNumber, contactSsoUsername, existingCaseDetails, selectedNotificationContacts, selectedOwner, selectedCaseGroupUsers, isCaseOwnerUpdating, isCasePhoneUpdating, groupNumber, } = useCaseSelector((state) => ({
+    const { accountNumber, caseNumber, contactSsoUsername, existingCaseDetails, selectedNotificationContacts, selectedOwner, selectedCaseGroupUsers, selectedAccountDetails, isCaseOwnerUpdating, isCasePhoneUpdating, groupNumber, } = useCaseSelector((state) => ({
         accountNumber: state.caseDetails.accountNumberRef,
         caseNumber: state.caseDetails.caseNumber,
         existingCaseDetails: state.caseDetails,
         selectedNotificationContacts: state.selectedNotificationContacts,
         selectedOwner: state.selectedOwner,
         selectedCaseGroupUsers: state.selectedCaseGroupUsers,
+        selectedAccountDetails: state.selectedAccountDetails,
         isCaseOwnerUpdating: state.isCaseOwnerUpdating,
         isCasePhoneUpdating: state.isCasePhoneUpdating,
         contactSsoUsername: state.caseDetails.contactSSOName,
@@ -71,6 +72,7 @@ function OwnerSelector(props) {
     const onOwnerChange = (selectedContact, prevCaseOwner, notificationContacts, dispatch, abortSignalCaseGroup, abortSignalEntitlements) => __awaiter(this, void 0, void 0, function* () {
         if (prevCaseOwner === selectedContact.ssoUsername || isEmpty(selectedContact.ssoUsername))
             return;
+        setCaseDetails(caseDispatch, { groupNumber: null, groupName: '' });
         yield setCaseOwner(dispatch, selectedContact, '', abortSignalCaseGroup, abortSignalEntitlements, true, undefined, true, undefined, undefined, loggedInUserRights.data.isInternal() ? accountNumber : undefined);
         setLocalOwnerChange(true);
         !isEmpty(selectedContact) &&
@@ -120,26 +122,11 @@ function OwnerSelector(props) {
         });
     };
     const onCaseOwnerUpdate = (newOwner) => __awaiter(this, void 0, void 0, function* () {
-        // const caseDetails: Partial<ICasePayload> = { contactSSOName: newOwner.ssoUsername };
-        // if (!newOwner.id) {
-        //     caseUpdateError.showError(new Error('Contact id is required'), t(`Owner failed to update`));
-        //     return;
-        // }
         var _a;
-        setCaseState(caseDispatch, { isCaseOwnerUpdating: true });
         const ownerPhoneCaseUpdate = getOwnerPhoneCaseUpdate(newOwner);
-        try {
-            const newGroupNumber = (newOwner === null || newOwner === void 0 ? void 0 : newOwner.defaultCaseGroup) || null;
-            yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, caseNumber, Object.assign({ contactId: newOwner.id, contactSSOName: newOwner.ssoUsername, groupNumber: newGroupNumber }, (ownerPhoneCaseUpdate !== null && ownerPhoneCaseUpdate !== void 0 ? ownerPhoneCaseUpdate : {})), false, { existingCaseDetails });
-            // When the picklist contact has no phone, clear fields so CaseContactPhoneNumber re-fetches it.
-            if (!ownerPhoneCaseUpdate) {
-                setCaseDetails(caseDispatch, {
-                    contactSSOName: newOwner.ssoUsername,
-                    phoneCountryCode: '',
-                    phoneAreaCodePrefixLineNumber: '',
-                    phone: '',
-                });
-            }
+        const defaultCaseGroup = newOwner.defaultCaseGroup || null;
+        const shouldDeferOwnerUpdate = selectedAccountDetails.data.requireCGroupOnCreate && isEmpty(defaultCaseGroup);
+        const syncLocalCaseOwner = () => __awaiter(this, void 0, void 0, function* () {
             const abortSignal = new AbortController().signal;
             yield setCaseOwner(caseDispatch, {
                 ssoUsername: newOwner.ssoUsername,
@@ -149,13 +136,59 @@ function OwnerSelector(props) {
                 manageSupportCases: newOwner.manageSupportCases,
                 id: newOwner.id,
             }, '', abortSignal, abortSignal, false, '', true, true, caseNumber, loggedInUserRights.data.isInternal() ? accountNumber : undefined);
+        });
+        const applyOwnerPhoneToCaseDetails = () => {
+            if (!ownerPhoneCaseUpdate) {
+                setCaseDetails(caseDispatch, {
+                    contactSSOName: newOwner.ssoUsername,
+                    phoneCountryCode: '',
+                    phoneAreaCodePrefixLineNumber: '',
+                    phone: '',
+                });
+            }
+            else {
+                setCaseDetails(caseDispatch, Object.assign({ contactSSOName: newOwner.ssoUsername }, ownerPhoneCaseUpdate));
+            }
+        };
+        const reloadOwnerCaseGroups = (defaultGroup) => {
+            var _a;
+            if (!newOwner.id || !accountNumber)
+                return;
+            fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, newOwner.id, accountNumber, defaultGroup, (_a = newOwner.isOrgAdmin) !== null && _a !== void 0 ? _a : false, defaultGroup ? null : '');
+        };
+        if (shouldDeferOwnerUpdate) {
+            setCaseDetails(caseDispatch, { groupNumber: '', groupName: '' });
+            applyOwnerPhoneToCaseDetails();
+            yield syncLocalCaseOwner();
+            setCaseState(caseDispatch, {
+                pendingCaseOwnerUpdate: {
+                    contactId: newOwner.id,
+                    contactSSOName: (_a = newOwner.ssoUsername) !== null && _a !== void 0 ? _a : '',
+                    phoneCaseUpdate: ownerPhoneCaseUpdate,
+                },
+            });
+            setSelectedCaseGroupUsers(caseDispatch, accountNumber, '', loggedInUserRights.data);
+            setLocalOwnerChange(true);
+            updateNotifyUsersList(newOwner);
+            reloadOwnerCaseGroups(null);
+            return;
+        }
+        setCaseState(caseDispatch, { isCaseOwnerUpdating: true, pendingCaseOwnerUpdate: null });
+        if (!defaultCaseGroup) {
+            setCaseDetails(caseDispatch, { groupNumber: '', groupName: '' });
+        }
+        try {
+            yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, caseNumber, Object.assign({ contactId: newOwner.id, contactSSOName: newOwner.ssoUsername, groupNumber: defaultCaseGroup !== null && defaultCaseGroup !== void 0 ? defaultCaseGroup : '' }, (ownerPhoneCaseUpdate !== null && ownerPhoneCaseUpdate !== void 0 ? ownerPhoneCaseUpdate : {})), false, { existingCaseDetails });
+            setSelectedCaseGroupUsers(caseDispatch, accountNumber, defaultCaseGroup !== null && defaultCaseGroup !== void 0 ? defaultCaseGroup : '', loggedInUserRights.data);
+            if (!ownerPhoneCaseUpdate) {
+                applyOwnerPhoneToCaseDetails();
+            }
+            yield syncLocalCaseOwner();
             setLocalOwnerChange(true);
             updateNotifyUsersList(newOwner);
             ToastNotification.addSuccessMessage(t(`Owner has been successfully updated`));
             setCaseState(caseDispatch, { isCaseOwnerUpdating: false });
-            if (newOwner.id && accountNumber) {
-                fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, newOwner.id, accountNumber, newOwner === null || newOwner === void 0 ? void 0 : newOwner.defaultCaseGroup, (_a = newOwner.isOrgAdmin) !== null && _a !== void 0 ? _a : false, null);
-            }
+            reloadOwnerCaseGroups(defaultCaseGroup);
         }
         catch (e) {
             setCaseState(caseDispatch, { isCaseOwnerUpdating: false });
@@ -244,12 +277,12 @@ function OwnerSelector(props) {
                 isCaseOwnerUpdating ||
                 isCasePhoneUpdating ||
                 canEditCase.isCaseNotEditable, onSelect: onCustomerContactSelect, onClearQuery: onClearQuery, onQueryUpdated: onQueryUpdated, options: ownerDropdownOptions, status: isNextBtnClickedToShowValidationError && isEmpty(selectedOwner.data) ? 'danger' : undefined })) : (React.createElement(CaseContactsSelectorExternal, { loggedInUserRights: loggedInUserRights.data, selectedAccountNumber: accountNumber, contactSsoUsername: contactSsoUsername !== null && contactSsoUsername !== void 0 ? contactSsoUsername : '', selected: !isEmpty(selectedOwner.data) ? [selectedOwner.data] : [], onChange: onCustomerContactSelect, onContactEnriched: (contact) => {
-                var _a;
+                var _a, _b;
                 setCaseState(caseDispatch, {
                     selectedOwner: { data: contact, isFetching: false, isError: false, errorMessage: '' },
                 });
                 if (contact.id && accountNumber) {
-                    fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, contact.id, accountNumber, caseNumber ? groupNumber : contact.defaultCaseGroup, (_a = contact.isOrgAdmin) !== null && _a !== void 0 ? _a : false, groupNumber);
+                    fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, contact.id, accountNumber, (_a = contact.defaultCaseGroup) !== null && _a !== void 0 ? _a : null, (_b = contact.isOrgAdmin) !== null && _b !== void 0 ? _b : false, caseNumber ? groupNumber : null);
                 }
             }, placeholder: t(`Search by name or username`), clearButton: true, id: "get-support-owner", name: "get-support-owner", className: "react-select-custom", isUpdating: isCaseOwnerUpdating, isInvalid: isNextBtnClickedToShowValidationError && isEmpty(selectedOwner.data), isDisabled: isCasePhoneUpdating || isCaseOwnerUpdating || canEditCase.isCaseNotEditable }))));
 }

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAmCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBAyXnD"}
+{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAmCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBAiYnD"}

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.js

@@ -27,7 +27,7 @@ import { fetchCaseEscalations } from '../../../reducers/CaseDetailsPageReducer';
 import { checkForCaseStatusToggleOnAttachOrComment, setCaseAccountNumber } from '../../../reducers/CaseReducer';
 const customerGEOKeys = Object.keys(CustomerGEOs);
 export function RequestEscalationModal(props) {
-    const { globalMetadataState: { loggedInUserRights }, } = useGlobalStateContext();
+    const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount }, } = useGlobalStateContext();
     const { t } = useTranslation();
     const apolloClient = useApolloClient();
     const [categories, setCategories] = useState([]);
@@ -62,7 +62,9 @@ export function RequestEscalationModal(props) {
         setFormState(Object.assign(Object.assign({}, formState), { rmeCategory: selection.value }));
     };
     const submitEscalationComment = (escalationNum, comment, caseId) => __awaiter(this, void 0, void 0, function* () {
-        escalationNum && fetchCaseEscalations(caseDetailsPageDispatch, caseSalesforceId, apolloClient, false);
+        var _a, _b;
+        escalationNum &&
+            fetchCaseEscalations(caseDetailsPageDispatch, caseSalesforceId, apolloClient, false, Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport));
         yield createComment({ caseId, body: comment, isPublic: true });
         client.refetchQueries({ include: [GET_CASE_COMMENTS] });
         // await updateCaseRequest(props.caseNumber, { customerEscalation: true });
@@ -71,7 +73,7 @@ export function RequestEscalationModal(props) {
             caseNumber: props.caseNumber,
             existingCaseDetails,
         });
-        yield fetchCaseDetails((action) => caseDispatch(action), apolloClient, props.caseNumber, setCaseAccountNumber);
+        yield fetchCaseDetails((action) => caseDispatch(action), apolloClient, props.caseNumber, setCaseAccountNumber, Boolean((_b = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.secureSupport));
         escalationNum &&
             ToastNotification.addSuccessMessage(t('Your escalation request has been successfully submitted.'));
     });
@@ -117,7 +119,7 @@ export function RequestEscalationModal(props) {
                 },
             });
             const createdCaseNumber = (_d = (_c = (_b = (_a = escalationData === null || escalationData === void 0 ? void 0 : escalationData.redhat_support_uiapi) === null || _a === void 0 ? void 0 : _a.CaseCreate) === null || _b === void 0 ? void 0 : _b.RedHatSupportRecord) === null || _c === void 0 ? void 0 : _c.CaseNumber) === null || _d === void 0 ? void 0 : _d.value;
-            const fullComment = t('### Request Management Escalation:\n\n**Subject**\n{{subject}}\n\n**Category**\n{{rmeCategory}}\n\n**Description**\n{{description}}\n\n**Expectations**\n{{expectations}}\n\n**Business Impact**\n{{businessImpactDescription}}', {
+            const fullComment = t('<h3>Request Management Escalation:</h3><p><strong>Subject</strong></p><p>{{subject}}</p><p><strong>Category</strong></p><p>{{rmeCategory}}</p><p><strong>Description</strong></p><p>{{description}}</p><p><strong>Expectations</strong></p><p>{{expectations}}</p><p><strong>Business Impact</strong></p><p>{{businessImpactDescription}}</p>', {
                 category: formState.rmeCategory,
                 subject: formState.subject,
                 description: formState.description,

package/lib/esm/components/CaseEditView/Case.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAoBA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAoB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBA2QzC"}
+{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAoBA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAoB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBAgRzC"}

package/lib/esm/components/CaseEditView/Case.js

@@ -33,9 +33,11 @@ import { CaseDetailsTabs } from './CaseDetailsTabs';
 import CaseOverview from './CaseOverview';
 import { PDFContext } from './PDFContainer';
 export default function Case(props) {
+    var _a;
     const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
     const caseDetailsPageDispatch = useCaseDetailsPageDispatchContext();
     const apolloClient = useApolloClient();
+    const includeSecureSupportCases = Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport);
     const { t } = useTranslation();
     // The `path` lets us build <Route> paths that are
     // relative to the parent route, while the `url` lets
@@ -121,15 +123,15 @@ export default function Case(props) {
                         caseDispatch(action);
                     }
                 };
-                const caseDetails = yield fetchCaseDetails(safeDispatch, apolloClient, targetCaseNumber, setCaseAccountNumber);
+                const caseDetails = yield fetchCaseDetails(safeDispatch, apolloClient, targetCaseNumber, setCaseAccountNumber, includeSecureSupportCases);
                 if (currentCaseRef.current !== targetCaseNumber)
                     return;
                 const caseSalesforceId = typeof (caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id) === 'string' ? caseDetails.id : undefined;
                 if (canSeeRMEs && caseSalesforceId) {
-                    fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), caseSalesforceId, apolloClient);
+                    fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), caseSalesforceId, apolloClient, true, includeSecureSupportCases);
                 }
                 if (canSeeAttachments) {
-                    fetchAttachments((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, apolloClient, caseSalesforceId);
+                    fetchAttachments((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, apolloClient, caseSalesforceId, includeSecureSupportCases);
                 }
                 // TODO: Re-enable after GraphQL migration of external trackers
                 // if (canSeeExternalTracker) {

package/lib/esm/components/CaseEditView/CaseDetailsAside.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAsBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAahF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAma7C"}
+{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAsBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAahF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAsa7C"}

package/lib/esm/components/CaseEditView/CaseDetailsAside.js

@@ -32,8 +32,10 @@ import { CaseSolutions } from './CaseSolutions';
 import { PDFContext } from './PDFContainer';
 import { ESSRemoteSession, RemoteSessionAgreement } from './RequestRemoteSession';
 export function CaseDetailsAside(props) {
-    var _a, _b, _c, _d, _e, _f, _g, _h, _j;
+    var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k;
     const { t } = useTranslation();
+    const { globalMetadataState: { navBarRef, viewAsCustomer, loggedInUsersAccount, allProducts, loggedInUserRights }, } = useGlobalStateContext();
+    const includeSecureSupportCases = Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport);
     const { severity, status, isFetchingCaseDetails, isFetchingCaseDetailsError, acceptedRemoteSessionTerms, product, waitingOnCallback, groupNumber, ownersCaseGroups, } = useCaseSelector((state) => ({
         severity: state.caseDetails.severity,
         status: state.caseDetails.status,
@@ -53,15 +55,18 @@ export function CaseDetailsAside(props) {
     const { data: parentData, loading: isLoadingParentId } = useQuery(GET_PARENT_ID, {
         variables: {
             where: {
-                and: [{ CaseNumber__c: { eq: caseNumber } }, buildAccessRestrictionExclusionFilter()],
+                and: [
+                    { CaseNumber__c: { eq: caseNumber } },
+                    buildAccessRestrictionExclusionFilter(includeSecureSupportCases),
+                ],
             },
         },
     });
-    const parentId = (_f = (_e = (_d = (_c = (_b = (_a = parentData === null || parentData === void 0 ? void 0 : parentData.redhat_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.RedHatSupportCase) === null || _c === void 0 ? void 0 : _c.edges) === null || _d === void 0 ? void 0 : _d[0]) === null || _e === void 0 ? void 0 : _e.node) === null || _f === void 0 ? void 0 : _f.Id;
+    const parentId = (_g = (_f = (_e = (_d = (_c = (_b = parentData === null || parentData === void 0 ? void 0 : parentData.redhat_support_uiapi) === null || _b === void 0 ? void 0 : _b.query) === null || _c === void 0 ? void 0 : _c.RedHatSupportCase) === null || _d === void 0 ? void 0 : _d.edges) === null || _e === void 0 ? void 0 : _e[0]) === null || _f === void 0 ? void 0 : _f.node) === null || _g === void 0 ? void 0 : _g.Id;
     const { loading: isLoadingEscalations } = useQuery(GET_ESCALATION_DETAILS, {
         variables: {
             where: {
-                and: [{ ParentId: { eq: parentId } }, buildAccessRestrictionExclusionFilter()],
+                and: [{ ParentId: { eq: parentId } }, buildAccessRestrictionExclusionFilter(includeSecureSupportCases)],
             },
         },
         skip: !parentId,
@@ -80,9 +85,8 @@ export function CaseDetailsAside(props) {
     const isXLScreen = breakPoint.xl;
     const toggleCustomerViewRef = useRef(null);
     const isFirstMountRef = useRef(true);
-    const { globalMetadataState: { navBarRef, viewAsCustomer, loggedInUsersAccount, allProducts, loggedInUserRights }, } = useGlobalStateContext();
-    const isInternal = (_g = loggedInUserRights.data) === null || _g === void 0 ? void 0 : _g.isInternal();
-    const isSecureSupportAccount = loggedInUsersAccount.data.secureSupport;
+    const isInternal = (_h = loggedInUserRights.data) === null || _h === void 0 ? void 0 : _h.isInternal();
+    const isSecureSupportAccount = includeSecureSupportCases;
     // To check if user has read only access
     const canReadCase = ability.can(resourceActions.READ, resources.CASE_DETAILS);
     const onToggleAside = (ev) => {
@@ -182,7 +186,7 @@ export function CaseDetailsAside(props) {
         setIsDefaultBoxChecked(!isDefaultBoxChecked);
         toggleViewAsCustomerFlag(globalMetadataDispatchContext);
     };
-    const isSideBarExpanded = (_h = caseDetailsAsidePanelRef.current) === null || _h === void 0 ? void 0 : _h.expanded;
+    const isSideBarExpanded = (_j = caseDetailsAsidePanelRef.current) === null || _j === void 0 ? void 0 : _j.expanded;
     if (isFetchingCaseDetails || isFetchingCaseDetailsError)
         return null;
     const renderCasePrefPopoverText = () => {
@@ -194,7 +198,7 @@ export function CaseDetailsAside(props) {
         }
     };
     // To check if the user is ESS Customer and Product has ESS Support
-    const isESSCustomer = isSpecialSupportOfferingEnabled((_j = allProducts.data) === null || _j === void 0 ? void 0 : _j.productsResult, selectedProduct);
+    const isESSCustomer = isSpecialSupportOfferingEnabled((_k = allProducts.data) === null || _k === void 0 ? void 0 : _k.productsResult, selectedProduct);
     return (React.createElement("aside", { className: `grid-aside ${isSideBarExpanded ? '' : 'sidebar-collapsed'} ` },
         React.createElement("pfe-collapse-toggle", { "aria-label": `${isSideBarExpanded ? t('Collapse sidebar') : t('Expand sidebar')}`, "aria-controls": "case-details-aside-content", onClick: onToggleAside }, isSideBarExpanded ? (React.createElement("div", { className: `sidebar-header ${isExportingPDF ? 'hide-in-pdf' : ''}` },
             React.createElement("div", { className: "case-detail-collapse-panel" },

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.js

@@ -144,7 +144,7 @@ export const CaseSolutions = forwardRef((props, ref) => {
     // TODO: KCS linking disabled -- PCM-15276 -- restore when linking is re-enabled
     // const hasLink = some(recommendations, (p) => p.isLinked);
     const getCommentBody = () => {
-        return `**Reason for closing case:** \nOther. Found a pinned article that perfectly resolved the issue. Closing this case now.`;
+        return `<p><strong>Reason for closing case:</strong></p><p>Other. Found a pinned article that perfectly resolved the issue. Closing this case now.</p>`;
     };
     const handleCaseClose = () => __awaiter(void 0, void 0, void 0, function* () {
         setStatusUpdating(caseOverviewDispatch, true);

package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ReopenCaseModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ConfirmationModals/ReopenCaseModal.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,KAAA,EAAE,SAAS,KAAA,EAAE,UAAU,CAAC,KAAA,EAAE,iBAAiB,CAAC,KAAA,EAAE,cAAc,CAAC,KAAA,EAAE,mBAAmB,CAAC,KAAA,KAAK,IAAI,CAAC;IACpH,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,OAAO,CAAC;IACpB,YAAY,EAAE,MAAM,CAAC;IACrB,aAAa,EAAE,MAAM,CAAC;CACzB;AAMD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAkN5C"}
+{"version":3,"file":"ReopenCaseModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ConfirmationModals/ReopenCaseModal.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,KAAA,EAAE,SAAS,KAAA,EAAE,UAAU,CAAC,KAAA,EAAE,iBAAiB,CAAC,KAAA,EAAE,cAAc,CAAC,KAAA,EAAE,mBAAmB,CAAC,KAAA,KAAK,IAAI,CAAC;IACpH,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,OAAO,CAAC;IACpB,YAAY,EAAE,MAAM,CAAC;IACrB,aAAa,EAAE,MAAM,CAAC;CACzB;AAMD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAmN5C"}

package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.js

@@ -42,12 +42,9 @@ export function ReopenCaseModal(props) {
         return isValid;
     };
     const getCommentBody = () => {
-        return `**Reason for reopening case:** \n${selectedReason}${reasonWithDescription.includes(selectedReason) || props.isInternal
+        return `<p><strong>Reason for reopening case:</strong></p><p>${selectedReason}${reasonWithDescription.includes(selectedReason) || props.isInternal
             ? `${props.isInternal ? '' : '. '}${reopenDescription}`
-            : ''}
-        \n **Reopened date:** \n${formatDateTime(Date())}
-        \n**Reopened by:** \n${props.whoIsUpdating}
-        \n**Reopened reason other description:**\n${reopenDescription}`;
+            : ''}</p><p><strong>Reopened date:</strong></p><p>${formatDateTime(Date())}</p><p><strong>Reopened by:</strong></p><p>${props.whoIsUpdating}</p><p><strong>Reopened reason other description:</strong></p><p>${reopenDescription}</p>`;
     };
     const onSubmit = () => __awaiter(this, void 0, void 0, function* () {
         if (!checkForRequiredFields())

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAsBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAsb7C"}
+{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAsBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAwb7C"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.js

@@ -123,7 +123,9 @@ export function NewEssTermsModal(props) {
     };
     // Function to ack remote session terms and post comment
     const submitRemoteSessionAgreement = (pdfId) => __awaiter(this, void 0, void 0, function* () {
-        const requestComment = t(`\n**Thank you for submitting the request for a remote session. A support manager will review the request, and updates will be provided in the support case. Please continue to provide any data requested by the support engineers in the case prior to the remote session (if applicable).**\n\nSubmitted a remote session request with following details:\n\n**Preferred Time and Expectations of remote session**\n${sessionExpectations}\n\n**Describe the impact to you or the business**\n${impact}\n\n${sessionLink ? `**Remote session link**\n${formatSessionLinks(sessionLink)}\n\n` : ''}This action does not initiate a remote session. A Red Hat Associate will get back to you soon.`);
+        const requestComment = t(`<p><strong>Thank you for submitting the request for a remote session. A support manager will review the request, and updates will be provided in the support case. Please continue to provide any data requested by the support engineers in the case prior to the remote session (if applicable).</strong></p><p>Submitted a remote session request with following details:</p><p><strong>Preferred Time and Expectations of remote session</strong></p><p>${sessionExpectations}</p><p><strong>Describe the impact to you or the business</strong></p><p>${impact}</p>${sessionLink
+            ? `<p><strong>Remote session link</strong></p><p>${formatSessionLinks(sessionLink)}</p>`
+            : ''}<p>This action does not initiate a remote session. A Red Hat Associate will get back to you soon.</p>`);
         try {
             yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, props.caseNumber, {
                 remoteSessionTermsAcked: true,

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAsBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBA+axD"}
+{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAsBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBAibxD"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.js

@@ -114,7 +114,9 @@ export function RemoteSessionAgreementModal(props) {
     const existingCaseDetails = useCaseSelector((state) => state.caseDetails, isEqual);
     // Function to ack remote session terms and post comment
     const submitRemoteSessionAgreement = (pdfId) => __awaiter(this, void 0, void 0, function* () {
-        const requestComment = t(`\n**Thank you for submitting the request for a remote session. A support manager will review the request, and updates will be provided in the support case. Please continue to provide any data requested by the support engineers in the case prior to the remote session (if applicable).**\n\nSubmitted a remote session request with following details:\n\n**Preferred Time and Expectations of remote session**\n${sessionExpectations}\n\n**Describe the impact to you or the business**\n${impact}\n\n${sessionLink ? `**Remote session link**\n${formatSessionLinks(sessionLink)}\n\n` : ''}This action does not initiate a remote session. A Red Hat Associate will get back to you soon.`);
+        const requestComment = t(`<p><strong>Thank you for submitting the request for a remote session. A support manager will review the request, and updates will be provided in the support case. Please continue to provide any data requested by the support engineers in the case prior to the remote session (if applicable).</strong></p><p>Submitted a remote session request with following details:</p><p><strong>Preferred Time and Expectations of remote session</strong></p><p>${sessionExpectations}</p><p><strong>Describe the impact to you or the business</strong></p><p>${impact}</p>${sessionLink
+            ? `<p><strong>Remote session link</strong></p><p>${formatSessionLinks(sessionLink)}</p>`
+            : ''}<p>This action does not initiate a remote session. A Red Hat Associate will get back to you soon.</p>`);
         try {
             yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, props.caseNumber, {
                 remoteSessionTermsAcked: true,

package/lib/esm/components/CaseEditView/RequestRemoteSession/remoteSessionUtils.js

@@ -19,5 +19,5 @@ export const formatSessionLinks = (sessionLink) => {
         .split(/[;,| \n\r\t]+/)
         .map((link) => link.trim())
         .filter(Boolean);
-    return links.map((link) => `[${link}](${link})`).join('\n');
+    return links.map((link) => `<a href="${link}">${link}</a>`).join('<br>');
 };

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsManagement.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAG5D,OAAO,KAA+B,MAAM,OAAO,CAAC;AACpD,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAoBvD,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CAClD;AAED,MAAM,CAAC,OAAO,UAAU,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBA2E1D"}
+{"version":3,"file":"CaseDetailsManagement.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAG5D,OAAO,KAA+B,MAAM,OAAO,CAAC;AAEpD,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAoBvD,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CAClD;AAED,MAAM,CAAC,OAAO,UAAU,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBAqF1D"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.js

@@ -1,7 +1,9 @@
 import { Flex, FlexItem } from '@patternfly/react-core';
+import { AlertMessage, AlertType } from '@rh-support/components';
 import { AbilityContext, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useState } from 'react';
+import { useTranslation } from 'react-i18next';
 import { useCaseSelector } from '../../../../context/CaseContext';
 import { OwnerSelector } from '../../../AccountInfo/OwnerSelector';
 import CaseGroup from '../../../CaseInformation/CaseGroup';
@@ -20,11 +22,13 @@ import CaseReferenceNumber from './CaseReferenceNumber';
 import CaseSbrGroups from './CaseSbrGroups';
 import SFDCUrl from './SFDCUrl';
 export default function CaseDetailsManagement(props) {
+    const { t } = useTranslation();
     const [isUpdatingPartner, setIsUpdatingPartner] = useState(false);
     const caseState = useCaseSelector((state) => ({
         caseDetails: {
             accountNumber: state.caseDetails.accountNumberRef,
         },
+        showMandatoryCaseGroupValidationError: state.showMandatoryCaseGroupValidationError,
     }), isEqual);
     const accountNumber = caseState.caseDetails.accountNumber;
     const ability = useContext(AbilityContext);
@@ -38,6 +42,7 @@ export default function CaseDetailsManagement(props) {
     return (React.createElement(React.Fragment, null,
         React.createElement(PartnerCaseHelper, { setIsUpdatingPartners: setIsUpdatingPartner, caseNumber: props.caseNumber, routeProps: props.routeProps }),
         React.createElement("section", { className: "card card-white" },
+            React.createElement(AlertMessage, { show: !!caseState.showMandatoryCaseGroupValidationError, variant: AlertType.DANGER, isInline: true, title: t('Please address the errors to proceed'), className: "pf-v6-u-mb-lg", "data-tracking-id": "proceed-address-errors" }),
             React.createElement("form", null,
                 React.createElement(Flex, { direction: { default: 'column', '2xl': 'row' } },
                     React.createElement(FlexItem, { flex: { default: 'flex_1' } },

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDiscussion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAkBvE,OAAO,KAAoE,MAAM,OAAO,CAAC;AAsCzF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,YAAY,EAAE,CAAC;IAC7B,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,aAAa,CAAC,EAAE,OAAO,CAAC;IAGxB,aAAa,EAAE,MAAM,CAAC;IACtB,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;IAC/C,eAAe,EAAE,OAAO,CAAC;IACzB,eAAe,EAAE,MAAM,OAAO,CAAC,OAAO,CAAC,GAAG,IAAI,CAAC;CAClD;AAOD,MAAM,CAAC,OAAO,UAAU,cAAc,CAAC,KAAK,EAAE,MAAM,qBAqhBnD"}
+{"version":3,"file":"CaseDiscussion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAkBvE,OAAO,KAAoE,MAAM,OAAO,CAAC;AAsCzF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,YAAY,EAAE,CAAC;IAC7B,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,aAAa,CAAC,EAAE,OAAO,CAAC;IAGxB,aAAa,EAAE,MAAM,CAAC;IACtB,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;IAC/C,eAAe,EAAE,OAAO,CAAC;IACzB,eAAe,EAAE,MAAM,OAAO,CAAC,OAAO,CAAC,GAAG,IAAI,CAAC;CAClD;AAOD,MAAM,CAAC,OAAO,UAAU,cAAc,CAAC,KAAK,EAAE,MAAM,qBAshBnD"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.js

@@ -53,7 +53,7 @@ export default function CaseDiscussion(props) {
     const discussionIdFromUrl = ((urlSearchParams === null || urlSearchParams === void 0 ? void 0 : urlSearchParams.commentId) || (urlSearchParams === null || urlSearchParams === void 0 ? void 0 : urlSearchParams.attachmentId));
     const activeDiscussionElementRef = useRef(null);
     const { sort, discussionFiltersListState, allDiscussions, replyingToAuthor, replyingToTimestamp } = useCaseDiscussionTabStateContext();
-    const { globalMetadataState: { navBarRef }, } = useGlobalStateContext();
+    const { globalMetadataState: { navBarRef, loggedInUsersAccount }, } = useGlobalStateContext();
     const dispatchDiscussion = useCaseDiscussionTabDispatchContext();
     const { caseDetailsPageState: { caseAttachmentHydra }, } = useCaseDetailsPageStateContext();
     const dispatchCaseDetailsHydraAttachments = useCaseDetailsPageDispatchContext();
@@ -207,7 +207,8 @@ export default function CaseDiscussion(props) {
         updateAttacmentsAfterRemoval(dispatchDiscussion, uuid_removed, allDiscussions, discussionFiltersListState);
     };
     const onAttachmentAdded = () => __awaiter(this, void 0, void 0, function* () {
-        yield updateDiscussionStateAttachments(dispatchDiscussion, caseNumber, allDiscussions, sort, discussionFiltersListState, dispatchCaseDetailsHydraAttachments, apolloClient, caseSalesforceId);
+        var _a;
+        yield updateDiscussionStateAttachments(dispatchDiscussion, caseNumber, allDiscussions, sort, discussionFiltersListState, dispatchCaseDetailsHydraAttachments, apolloClient, caseSalesforceId, Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport));
     });
     const onMetadataUpdate = (attachmentId, updatedAttachment) => {
         updateAttachment(dispatchDiscussion, attachmentId, updatedAttachment, allDiscussions);

package/lib/esm/components/CaseEditView/Tabs/RMEEscalations/RMEEscalationList.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RMEEscalationList.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/RMEEscalations/RMEEscalationList.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,eAAe,EAAE,MAAM,2CAA2C,CAAC;AAQ5E,OAAO,KAAsC,MAAM,OAAO,CAAC;AAU3D,UAAU,MAAM;IACZ,WAAW,EAAE,eAAe,EAAE,CAAC;IAC/B,UAAU,EAAE,MAAM,CAAC;IACnB,aAAa,EAAE,MAAM,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;CACtB;AAOD,MAAM,CAAC,OAAO,UAAU,iBAAiB,CAAC,KAAK,EAAE,MAAM,qBA4KtD"}
+{"version":3,"file":"RMEEscalationList.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/RMEEscalations/RMEEscalationList.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,eAAe,EAAE,MAAM,2CAA2C,CAAC;AAS5E,OAAO,KAAsC,MAAM,OAAO,CAAC;AAU3D,UAAU,MAAM;IACZ,WAAW,EAAE,eAAe,EAAE,CAAC;IAC/B,UAAU,EAAE,MAAM,CAAC;IACnB,aAAa,EAAE,MAAM,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;CACtB;AAOD,MAAM,CAAC,OAAO,UAAU,iBAAiB,CAAC,KAAK,EAAE,MAAM,qBAqLtD"}

package/lib/esm/components/CaseEditView/Tabs/RMEEscalations/RMEEscalationList.js

@@ -10,6 +10,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
 import { useApolloClient } from '@apollo/client/react';
 import { Button, ButtonVariant, Flex, FlexItem } from '@patternfly/react-core';
 import { LoadingIndicator, PFTable, TableComponent, ToastNotification } from '@rh-support/components';
+import { useGlobalStateContext } from '@rh-support/react-context';
 import { ability, resourceActions, resources } from '@rh-support/user-permissions';
 import { formatDate, sendToSentry } from '@rh-support/utils';
 import find from 'lodash/find';
@@ -30,6 +31,7 @@ const CLOSURE_ESCALATION_MSG = 'Escalation closed.';
 export default function RMEEscalationList(props) {
     const { t } = useTranslation();
     const apolloClient = useApolloClient();
+    const { globalMetadataState: { loggedInUsersAccount }, } = useGlobalStateContext();
     // TODO: migrate escalation update from Hydra to GraphQL
     // const { request: updateEscalationRequest, isFetching: isUpdatingEscalation } = useFetch(
     //     escalations.updateEscalations,
@@ -57,9 +59,10 @@ export default function RMEEscalationList(props) {
     //     ...
     // };
     const submitEscalationComment = (escalationName, comment, message) => __awaiter(this, void 0, void 0, function* () {
+        var _a;
         escalationUpdateInProgessIds.current.push(escalationName);
         try {
-            fetchCaseEscalations(caseDetailsPageDispatch, caseSalesforceId, apolloClient, false);
+            fetchCaseEscalations(caseDetailsPageDispatch, caseSalesforceId, apolloClient, false, Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport));
             yield createComment({
                 caseId: caseSalesforceId,
                 body: comment,

package/lib/esm/components/CaseInformation/CaseGroup.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseGroup.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseGroup.tsx"],"names":[],"mappings":"AAqBA,OAAO,KAAuD,MAAM,OAAO,CAAC;AAgB5E,UAAU,MAAM;IACZ,IAAI,CAAC,EAAE,OAAO,CAAC;CAClB;AAWD,iBAAS,SAAS,CAAC,KAAK,EAAE,MAAM,qBAsZ/B;AAED,eAAe,SAAS,CAAC"}
+{"version":3,"file":"CaseGroup.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseGroup.tsx"],"names":[],"mappings":"AAqBA,OAAO,KAAuD,MAAM,OAAO,CAAC;AAiB5E,UAAU,MAAM;IACZ,IAAI,CAAC,EAAE,OAAO,CAAC;CAClB;AAWD,iBAAS,SAAS,CAAC,KAAK,EAAE,MAAM,qBAyb/B;AAED,eAAe,SAAS,CAAC"}

package/lib/esm/components/CaseInformation/CaseGroup.js

@@ -20,7 +20,7 @@ import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { RouteContext } from '../../context/RouteContext';
 import { useCaseUpdateErrorMessage } from '../../hooks/useCaseUpdateErrorMessage';
-import { fetchCaseGroupsForContactGraphQL, setCaseDetails, setSelectedCaseGroupUsers, updateCaseDetailsGraphQL, } from '../../reducers/CaseReducer';
+import { fetchCaseGroupsForContactGraphQL, setCaseDetails, setCaseState, setSelectedCaseGroupUsers, updateCaseDetailsGraphQL, } from '../../reducers/CaseReducer';
 import { PDFContext } from '../CaseEditView/PDFContainer';
 import { CaseValuesToWatch } from '../shared/Constants';
 import { getChangedValueTooltip } from '../shared/utils';
@@ -35,7 +35,7 @@ const emptyCaseGroup = {
 function CaseGroup(props) {
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { groupNumber, caseNumber, caseId, accountNumber, selectedAccountDetails, ownersCaseGroups, groupName, isCaseOwnerUpdating, contactSSOName, selectedOwnerContactId, selectedOwnerIsOrgAdmin, } = useCaseSelector((state) => {
+    const { groupNumber, caseNumber, caseId, accountNumber, selectedAccountDetails, ownersCaseGroups, groupName, isCaseOwnerUpdating, contactSSOName, selectedOwnerContactId, selectedOwnerIsOrgAdmin, pendingCaseOwnerUpdate, existingCaseDetails, } = useCaseSelector((state) => {
         var _a, _b, _c, _d, _e;
         return ({
             caseNumber: state.caseDetails.caseNumber,
@@ -49,6 +49,8 @@ function CaseGroup(props) {
             contactSSOName: state.caseDetails.contactSSOName,
             selectedOwnerContactId: (_b = (_a = state.selectedOwner) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.id,
             selectedOwnerIsOrgAdmin: (_e = (_d = (_c = state.selectedOwner) === null || _c === void 0 ? void 0 : _c.data) === null || _d === void 0 ? void 0 : _d.isOrgAdmin) !== null && _e !== void 0 ? _e : false,
+            pendingCaseOwnerUpdate: state.pendingCaseOwnerUpdate,
+            existingCaseDetails: state.caseDetails,
         });
     }, isEqual);
     const caseDispatch = useCaseDispatch();
@@ -61,7 +63,7 @@ function CaseGroup(props) {
             return;
         if (isEmpty(selectedOwnerContactId) || isEmpty(accountNumber))
             return;
-        fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, selectedOwnerContactId, accountNumber, groupNumber, selectedOwnerIsOrgAdmin);
+        fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, selectedOwnerContactId, accountNumber, null, selectedOwnerIsOrgAdmin, groupNumber !== null && groupNumber !== void 0 ? groupNumber : '');
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [selectedOwnerContactId, accountNumber, selectedOwnerIsOrgAdmin]);
     const [selectedCaseGroup, setSelectedCaseGroup] = useState(isGroupMandatory ? undefined : emptyCaseGroup);
@@ -85,13 +87,23 @@ function CaseGroup(props) {
         return isInValidGroup;
     };
     const onCaseGroupUpdate = (caseDetails) => __awaiter(this, void 0, void 0, function* () {
+        var _a;
         if (canEditCase.alert())
             return;
         setCaseGroupUpdating(true);
         try {
-            yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, caseNumber, { groupNumber: caseDetails.groupNumber }, false, { salesforceCaseId: caseId });
-            setCaseGroupUpdating(false);
+            const pendingOwnerUpdate = pendingCaseOwnerUpdate;
+            const updatePayload = pendingOwnerUpdate
+                ? Object.assign({ contactId: pendingOwnerUpdate.contactId, contactSSOName: pendingOwnerUpdate.contactSSOName, groupNumber: caseDetails.groupNumber }, ((_a = pendingOwnerUpdate.phoneCaseUpdate) !== null && _a !== void 0 ? _a : {})) : { groupNumber: caseDetails.groupNumber };
+            yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, caseNumber, updatePayload, false, pendingOwnerUpdate
+                ? { existingCaseDetails }
+                : { salesforceCaseId: caseId });
+            if (pendingOwnerUpdate) {
+                setCaseState(caseDispatch, { pendingCaseOwnerUpdate: null });
+                setSelectedCaseGroupUsers(caseDispatch, accountNumber, caseDetails.groupNumber, loggedInUserRights.data);
+            }
             ToastNotification.addSuccessMessage(t(`Group has been successfully updated`));
+            setCaseGroupUpdating(false);
         }
         catch (e) {
             setCaseGroupUpdating(false);
@@ -161,6 +173,11 @@ function CaseGroup(props) {
                 setInputValue(groupName);
                 setSelected(groupName);
             }
+            else if (!groupNumber) {
+                setSelectedCaseGroup(isGroupMandatory ? undefined : emptyCaseGroup);
+                setInputValue('');
+                setSelected('');
+            }
             return;
         }
         const selectedGroup = find(ownersCaseGroups.data, (g) => g.groupNum === groupNumber);
@@ -186,11 +203,17 @@ function CaseGroup(props) {
             setInputValue(groupName);
             setSelected(groupName);
         }
+        else if (!groupNumber) {
+            setSelectedCaseGroup(isGroupMandatory ? undefined : emptyCaseGroup);
+            setInputValue('');
+            setSelected('');
+            setCaseGroupInvalid(!!isGroupMandatory);
+        }
         else {
             setCaseGroupInvalid(true);
         }
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [ownersCaseGroups, caseNumber, isGroupMandatory]);
+    }, [ownersCaseGroups, caseNumber, isGroupMandatory, groupNumber, groupName]);
     const onCaseGroupClear = () => __awaiter(this, void 0, void 0, function* () {
         if (canEditCase.alert())
             return;
@@ -224,11 +247,21 @@ function CaseGroup(props) {
         setSelected('');
         setIsOpen(false);
     });
-    const showHelperText = !isSelectedUngroupedInvalid || (!isCaseGroupInvalid && !isGroupMandatory);
-    const showEmptyValidationError = !caseNumber &&
-        isGroupMandatory &&
-        isCaseGroupInvalid &&
-        (isNextBtnClickedToShowValidationError || isEmpty(groupNumber));
+    const caseGroupRequiredErrorMessage = caseNumber
+        ? t('Users are not allowed to update case if on account level caseGroupRequired is set to true')
+        : t('Users are not allowed to create case if on account level caseGroupRequired is set to true');
+    const showMandatoryGroupValidationError = isGroupMandatory &&
+        !isExportingPDF &&
+        (isCaseGroupInvalid || isSelectedUngroupedInvalid || !!pendingCaseOwnerUpdate) &&
+        isEmpty(groupNumber) &&
+        (!!caseNumber || isNextBtnClickedToShowValidationError || isEmpty(groupNumber));
+    const showHelperText = !showMandatoryGroupValidationError;
+    useEffect(() => {
+        setCaseState(caseDispatch, { showMandatoryCaseGroupValidationError: !!showMandatoryGroupValidationError });
+        return () => {
+            setCaseState(caseDispatch, { showMandatoryCaseGroupValidationError: false });
+        };
+    }, [caseDispatch, showMandatoryGroupValidationError]);
     const canNotChangeGroup = () => !loggedInUserRights.data.isInternal() &&
         !loggedInUser.data.isOrgAdmin &&
         loggedInUser.data.ssoUsername !== contactSSOName &&
@@ -258,9 +291,7 @@ function CaseGroup(props) {
             isCaseGroupUpdating ||
             isCaseOwnerUpdating ||
             canNotChangeGroup() ||
-            canEditCase.isCaseNotEditable, status: ownersCaseGroups.isError || showEmptyValidationError || (caseNumber && isSelectedUngroupedInvalid)
-            ? 'danger'
-            : undefined, isFullWidth: true },
+            canEditCase.isCaseNotEditable, status: ownersCaseGroups.isError || showMandatoryGroupValidationError ? 'danger' : undefined, isFullWidth: true },
         React.createElement(TextInputGroup, { isPlain: true },
             React.createElement(TextInputGroupMain, { value: inputValue, onClick: onToggleClick, onChange: onInputQueryChange, onKeyDown: onInputKeyDown, onBlur: () => {
                     if (selected) {
@@ -278,9 +309,7 @@ function CaseGroup(props) {
             isGroupMandatory && !isExportingPDF && (React.createElement("span", { className: "form-required", "aria-hidden": true }, "*"))),
         React.createElement(Select, { id: "get-support-group", "data-tracking-id": "get-support-group", isOpen: isOpen, selected: selected, onSelect: (event, val) => onCaseGroupChange(val), onOpenChange: () => setIsOpen(false), toggle: toggle, shouldFocusFirstItemOnOpen: false, onBlur: () => onOuterClickGroupCheck, isScrollable: true, popperProps: { direction: 'down', enableFlip: false } },
             React.createElement(SelectList, null, computeDropdownList().map((option, index) => (React.createElement(SelectOption, { key: option.name, isFocused: focusedItemIndex === index, value: option, isSelected: option.name === selected }, option.name))))),
-        caseNumber && isSelectedUngroupedInvalid && !isExportingPDF && (React.createElement("p", { className: "form-instructions form-invalid" },
-            React.createElement(Trans, null, "'Ungrouped Case' cannot be selected. Please select a group."))),
-        showEmptyValidationError && isGroupMandatory && !isExportingPDF && (React.createElement("p", { className: "form-instructions form-invalid" }, t('User are not allowed to create case if on account level caseGroupRequired is set to true'))),
+        showMandatoryGroupValidationError && (React.createElement("p", { className: "form-instructions form-invalid" }, caseGroupRequiredErrorMessage)),
         showHelperText && (React.createElement("p", { className: "form-instructions" },
             React.createElement(Trans, null, "Organization administrators have the permission to manage groups.")))));
 }

package/lib/esm/components/RemoteRider/RemoteRiderAcceptanceModal.js

@@ -26,7 +26,7 @@ export default function RemoteRiderAcceptanceModal(props) {
         try {
             yield request(props.caseNumber, pdfId);
             try {
-                const requestComment = t('#### Remote Access Rider agreement has been accepted.\n\n This action does not initiate a remote session. Please make a case comment if you would like to submit a request.');
+                const requestComment = t('<h4>Remote Access Rider agreement has been accepted.</h4><p>This action does not initiate a remote session. Please make a case comment if you would like to submit a request.</p>');
                 yield createComment({
                     caseId: caseSalesforceId,
                     body: requestComment,

package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAoCA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAexF,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBAoqBxD"}
+{"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAoCA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAexF,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBAwqBxD"}

package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.js

@@ -186,15 +186,17 @@ export default function UpdateSeverityModal(props) {
         const localContact = normalize24x7Contact(localFtsContact);
         if (isEqual(caseDetails.fts, localFts) && isEqual(savedContact, localContact))
             return '';
-        if (caseDetails.fts && !localFts)
-            return '#### Contact Support Update \n User disabled 24x7 contact support';
-        if (!caseDetails.fts && localFts)
-            return '#### Contact Support Update \n User enabled 24x7 contact support';
-        return '#### Contact Support Update \n User updated 24x7 contact information';
+        if (caseDetails.fts && !localFts) {
+            return '<h4>Contact Support Update</h4><p>User disabled 24x7 contact support</p>';
+        }
+        if (!caseDetails.fts && localFts) {
+            return '<h4>Contact Support Update</h4><p>User enabled 24x7 contact support</p>';
+        }
+        return '<h4>Contact Support Update</h4><p>User updated 24x7 contact information</p>';
     };
     const updateCaseFtsInfo = () => __awaiter(this, void 0, void 0, function* () {
         try {
-            const ftsUpdateComment = `${getFtsUpdateComment()} \n\n #### Description \n ${descriptionValue.trim()}`;
+            const ftsUpdateComment = `${getFtsUpdateComment()}<h4>Description</h4><p>${descriptionValue.trim()}</p>`;
             yield updateSeverityViaGraphQL({
                 severity: currentSeverity || caseDetails.caseSeverity,
                 fts: localFts,
@@ -227,15 +229,15 @@ export default function UpdateSeverityModal(props) {
         }
         const ftsUpdateComment = getFtsUpdateComment();
         // Severity update successful comment body
-        const severityUpdateComment = t(`#### Severity update \n Severity changed from {{oldSeverity}} to {{newSeverity}}\n\n ${isEmpty(ftsUpdateComment) ? '' : ftsUpdateComment + '\n\n\n'} #### Description \n{{description}}`, {
+        const severityUpdateComment = t(`<h4>Severity update</h4><p>Severity changed from {{oldSeverity}} to {{newSeverity}}</p>${isEmpty(ftsUpdateComment) ? '' : ftsUpdateComment}<h4>Description</h4><p>{{description}}</p>`, {
             oldSeverity: caseDetails.caseSeverity,
             newSeverity: updatedCaseDetails['severity'],
             description: descriptionValue === null || descriptionValue === void 0 ? void 0 : descriptionValue.trim(),
         });
         // Severity update failed comment body
-        const severityUpdateFailedComment = t('#### Severity update \n Failed to change severity from {{oldSeverity}} to {{newSeverity}}. Please try again\n', {
+        const severityUpdateFailedComment = t('<h4>Severity update</h4><p>Failed to change severity from {{oldSeverity}} to {{newSeverity}}. Please try again</p>', {
             oldSeverity: caseDetails.caseSeverity,
-            newSeveritay: updatedCaseDetails['severity'],
+            newSeverity: updatedCaseDetails['severity'],
         });
         try {
             setSeverityUpdating(caseOverviewDispatch, true);

package/lib/esm/components/shared/fileUpload/useFileUploader.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useFileUploader.d.ts","sourceRoot":"","sources":["../../../../../src/components/shared/fileUpload/useFileUploader.tsx"],"names":[],"mappings":"AAaA,OAAO,KAA8D,MAAM,OAAO,CAAC;AAgBnF,OAAO,EACH,UAAU,EAKb,MAAM,6BAA6B,CAAC;AAErC,OAAO,EAAE,wBAAwB,EAAE,MAAM,SAAS,CAAC;AAKnD,wBAAgB,eAAe,CAAC,KAAK,EAAE,wBAAwB;gCAsJjB,MAAM;gCAYA,UAAU,mBAAmB,MAAM,WAAW,UAAU;oCAOpD,MAAM,QAAQ,UAAU;wBAtGzD,KAAK,CAAC,UAAU,CAAC,iBAAiB,EAAE,UAAU,CAAC;4BAsJ3B,MAAM;kCA9DN,MAAM;EAwFhD"}
+{"version":3,"file":"useFileUploader.d.ts","sourceRoot":"","sources":["../../../../../src/components/shared/fileUpload/useFileUploader.tsx"],"names":[],"mappings":"AAaA,OAAO,KAA8D,MAAM,OAAO,CAAC;AAgBnF,OAAO,EACH,UAAU,EAKb,MAAM,6BAA6B,CAAC;AAErC,OAAO,EAAE,wBAAwB,EAAE,MAAM,SAAS,CAAC;AAKnD,wBAAgB,eAAe,CAAC,KAAK,EAAE,wBAAwB;gCA0JjB,MAAM;gCAYA,UAAU,mBAAmB,MAAM,WAAW,UAAU;oCAOpD,MAAM,QAAQ,UAAU;wBAtGzD,KAAK,CAAC,UAAU,CAAC,iBAAiB,EAAE,UAAU,CAAC;4BAsJ3B,MAAM;kCA9DN,MAAM;EAwFhD"}

package/lib/esm/components/shared/fileUpload/useFileUploader.js

@@ -24,6 +24,7 @@ import { AttachmentDispatchContext, AttachmentStateContext } from './reducer/Att
 /** Wait for staggered onDrop dispatches before auto-uploading. */
 const AUTO_UPLOAD_ON_SELECT_DEBOUNCE_MS = 300;
 export function useFileUploader(props) {
+    var _a;
     const { attachmentState, attachmentState: { caseFiles }, } = useContext(AttachmentStateContext);
     const dispatch = useContext(AttachmentDispatchContext);
     const apolloClient = useApolloClient();
@@ -36,7 +37,7 @@ export function useFileUploader(props) {
             caseSalesforceIdRef.current = caseSalesforceId;
         }
     }, [caseSalesforceId]);
-    const { globalMetadataState: { pcmConfig, referrerUrl, loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
+    const { globalMetadataState: { pcmConfig, referrerUrl, loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
     const { sessionRestore } = useContext(SessionRestoreStateContext);
     const sessionRestoreDispatch = useContext(SessionRestoreDispatchContext);
     const checkForS3SlowUploads = getConfigField(pcmConfig.data, 'checkForS3SlowUploads', PCM_CONFIG_FIELD_TYPE.FEATURE_FLAG);
@@ -49,17 +50,18 @@ export function useFileUploader(props) {
     const selectedLocalFiles = attachmentState.caseFiles.selectedLocalFiles;
     const prevSelectedFiles = usePrevious(selectedLocalFiles);
     const resolveCaseSalesforceId = useCallback(() => __awaiter(this, void 0, void 0, function* () {
+        var _a;
         if (caseSalesforceIdRef.current || isSessionId || !idToUploadTo || !apolloClient) {
             return;
         }
         try {
-            const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, idToUploadTo);
+            const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, idToUploadTo, Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport));
             caseSalesforceIdRef.current = caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id;
         }
-        catch (_a) {
+        catch (_b) {
             caseSalesforceIdRef.current = undefined;
         }
-    }), [apolloClient, idToUploadTo, isSessionId]);
+    }), [apolloClient, idToUploadTo, isSessionId, (_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport]);
     const onUploadAll = useCallback((event) => __awaiter(this, void 0, void 0, function* () {
         onUploadClick && onUploadClick();
         yield resolveCaseSalesforceId();

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAgBvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAYvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBA8ctD"}
+{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAgBvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAYvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBAkdtD"}

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js

@@ -60,8 +60,7 @@ export function GlobalTroubleshootEffects(props) {
     }, isEqual);
     const caseDispatch = useCaseDispatch();
     const apolloClient = useApolloClient();
-    const groupNumberRef = useRef(groupNumber);
-    groupNumberRef.current = groupNumber;
+    const previousOwnerContactIdRef = useRef();
     const isCaseCreate = RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true';
     const urlQueryParams = RouteUtils.getQueryParams(props.routeProps);
     const isFirstMount = useRef(true);
@@ -251,9 +250,12 @@ export function GlobalTroubleshootEffects(props) {
     useEffect(() => {
         if (isEmpty(accountNumber) || isEmpty(selectedOwnerContactId))
             return;
-        fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, selectedOwnerContactId, accountNumber, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin, groupNumberRef.current);
+        const ownerContactChanged = previousOwnerContactIdRef.current !== undefined &&
+            previousOwnerContactIdRef.current !== selectedOwnerContactId;
+        previousOwnerContactIdRef.current = selectedOwnerContactId;
+        fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, selectedOwnerContactId, accountNumber, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin, ownerContactChanged ? null : groupNumber);
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [selectedOwnerContactId, accountNumber]);
+    }, [selectedOwnerContactId, accountNumber, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin]);
     /**
      * handling top content call
      */

package/lib/esm/hooks/useS3Upload.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useS3Upload.d.ts","sourceRoot":"","sources":["../../../src/hooks/useS3Upload.ts"],"names":[],"mappings":"AACA,OAAO,EACH,iBAAiB,EAIpB,MAAM,mBAAmB,CAAC;AAU3B,wBAAgB,WAAW,CAAC,UAAU,EAAE,MAAM,EAAE,YAAY,CAAC,EAAE,iBAAiB,EAAE,gBAAgB,CAAC,EAAE,MAAM;gEAuBpG;QACC,IAAI,EAAE,IAAI,CAAC;QACX,WAAW,CAAC,EAAE,MAAM,CAAC;QACrB,SAAS,CAAC,EAAE,OAAO,CAAC;QACpB,UAAU,CAAC,EAAE,CAAC,OAAO,EAAE,MAAM,EAAE,KAAK,EAAE,MAAM,IAAI,KAAK,IAAI,CAAC;KAC7D;;EA4CJ"}
+{"version":3,"file":"useS3Upload.d.ts","sourceRoot":"","sources":["../../../src/hooks/useS3Upload.ts"],"names":[],"mappings":"AAEA,OAAO,EACH,iBAAiB,EAIpB,MAAM,mBAAmB,CAAC;AAU3B,wBAAgB,WAAW,CAAC,UAAU,EAAE,MAAM,EAAE,YAAY,CAAC,EAAE,iBAAiB,EAAE,gBAAgB,CAAC,EAAE,MAAM;gEA0BpG;QACC,IAAI,EAAE,IAAI,CAAC;QACX,WAAW,CAAC,EAAE,MAAM,CAAC;QACrB,SAAS,CAAC,EAAE,OAAO,CAAC;QACpB,UAAU,CAAC,EAAE,CAAC,OAAO,EAAE,MAAM,EAAE,KAAK,EAAE,MAAM,IAAI,KAAK,IAAI,CAAC;KAC7D;;EAgDJ"}

package/lib/esm/hooks/useS3Upload.js

@@ -8,12 +8,14 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
     });
 };
 import { ToastNotification } from '@rh-support/components';
+import { useGlobalStateContext } from '@rh-support/react-context';
 import { fetchCaseDetailsByCaseNumber, pollAttachmentUploadStatus, uploadCaseAttachment, } from '@rh-support/utils';
 import { useTranslation } from 'react-i18next';
 // TODO: Re-enable when Hydra/GraphQL attachment APIs support secure support again
 // Previously: useS3Upload(idToUploadTo, isSecureSupport) and passed isSecureSupport into uploadAttachmentS3
 export function useS3Upload(caseNumber, apolloClient, caseSalesforceId) {
     const { t } = useTranslation();
+    const { globalMetadataState: { loggedInUsersAccount }, } = useGlobalStateContext();
     const getFileAccessDetails = (file) => __awaiter(this, void 0, void 0, function* () {
         const fileName = (file === null || file === void 0 ? void 0 : file.name) || '';
         if (file.size === 0) {
@@ -27,6 +29,7 @@ export function useS3Upload(caseNumber, apolloClient, caseSalesforceId) {
         });
     });
     const uploadFile = (_a) => __awaiter(this, [_a], void 0, function* ({ file, description = '', isPrivate = false, listenerFn = (_percent, _abort) => { }, }) {
+        var _b;
         try {
             yield getFileAccessDetails(file);
         }
@@ -43,7 +46,7 @@ export function useS3Upload(caseNumber, apolloClient, caseSalesforceId) {
             });
             let resolvedCaseSalesforceId = caseSalesforceId;
             if (apolloClient && !resolvedCaseSalesforceId) {
-                const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber);
+                const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber, Boolean((_b = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.secureSupport));
                 resolvedCaseSalesforceId = caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id;
             }
             if (apolloClient && resolvedCaseSalesforceId) {

package/lib/esm/reducers/CaseConstNTypes.d.ts

@@ -311,6 +311,19 @@ export interface ICaseState {
     selectedVersionId?: string;
     /** Label Ids selected during case creation; linked via CaseLabelLink after create. */
     selectedLabelIds?: string[];
+    /** Owner change applied locally; persisted when user selects a required case group. */
+    pendingCaseOwnerUpdate?: IPendingCaseOwnerUpdate | null;
+    /** Drives the case-edit validation banner when mandatory group selection is invalid. */
+    showMandatoryCaseGroupValidationError?: boolean;
+}
+export interface IPendingCaseOwnerUpdate {
+    contactId: string;
+    contactSSOName: string;
+    phoneCaseUpdate?: {
+        phone?: string;
+        phoneCountryCode?: string;
+        phoneAreaCodePrefixLineNumber?: string;
+    } | null;
 }
 export interface IGraphQLCasePayload {
     ContactId?: string;

package/lib/esm/reducers/CaseConstNTypes.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseConstNTypes.js

@@ -251,6 +251,8 @@ export const initialCaseState = {
     selectedEntitlementId: undefined,
     selectedVersionId: undefined,
     selectedLabelIds: [],
+    pendingCaseOwnerUpdate: null,
+    showMandatoryCaseGroupValidationError: false,
 };
 export const ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967811';
 export const NON_ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967831';

package/lib/esm/reducers/CaseDetailsPageReducer.d.ts

@@ -16,11 +16,11 @@ export interface ICaseViewState {
 }
 export declare const initialCaseDetailsPageState: ICaseViewState;
 export declare const caseDetailsPageReducer: (state: ICaseViewState, action: IActionType) => any;
-export declare const fetchAttachments: (dispatch: CaseDetailsReducerDispatchType, caseNumber: string, apolloClient: ApolloQueryClient, caseSalesforceId?: string) => Promise<void>;
+export declare const fetchAttachments: (dispatch: CaseDetailsReducerDispatchType, caseNumber: string, apolloClient: ApolloQueryClient, caseSalesforceId?: string, includeSecureSupport?: boolean) => Promise<void>;
 export declare const fetchFeedbacks: (dispatch: CaseDetailsReducerDispatchType, caseNumber: string) => Promise<void>;
 export declare const fetchExternalTrackers: (_dispatch: CaseDetailsReducerDispatchType, _caseNumber: string) => Promise<void>;
 export declare const fetchCaseEscalations: (dispatch: CaseDetailsReducerDispatchType, parentId: string, apolloClient: {
     query: (options: any) => Promise<any>;
-}, setLoading?: boolean) => Promise<void>;
+}, setLoading?: boolean, includeSecureSupport?: boolean) => Promise<void>;
 export {};
 //# sourceMappingURL=CaseDetailsPageReducer.d.ts.map

package/lib/esm/reducers/CaseDetailsPageReducer.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CaseDetailsPageReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseDetailsPageReducer.ts"],"names":[],"mappings":"AAGA,OAAO,EAAE,gBAAgB,EAAE,MAAM,oDAAoD,CAAC;AACtF,OAAO,EAAE,WAAW,EAAE,MAAM,2CAA2C,CAAC;AACxE,OAAO,EAAE,eAAe,EAAE,MAAM,2CAA2C,CAAC;AAC5E,OAAO,EAAE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AACxE,OAAO,EACH,iBAAiB,EAKpB,MAAM,mBAAmB,CAAC;AAI3B,KAAK,WAAW,GAAG,OAAO,CAAC,oBAAoB,EAAE,cAAc,CAAC,CAAC;AACjE,MAAM,MAAM,8BAA8B,GAAG,CAAC,KAAK,EAAE,WAAW,KAAK,IAAI,CAAC;AAE1E,oBAAY,oBAAoB;IAC5B,WAAW,gBAAgB;CAC9B;AAED,MAAM,WAAW,cAAc;IAC3B,kBAAkB,EAAE,mBAAmB,CAAC,OAAO,CAAC,gBAAgB,EAAE,CAAC,CAAC,CAAC;IACrE,mBAAmB,EAAE,mBAAmB,CAAC,OAAO,CAAC,WAAW,EAAE,CAAC,CAAC,CAAC;IAGjE,0BAA0B,EAAE,mBAAmB,CAAC,OAAO,CAAC,OAAO,EAAE,CAAC,CAAC,CAAC;IACpE,eAAe,EAAE,mBAAmB,CAAC,eAAe,EAAE,CAAC,CAAC;CAC3D;AAED,eAAO,MAAM,2BAA2B,EAAE,cAOzC,CAAC;AAEF,eAAO,MAAM,sBAAsB,GAAI,OAAO,cAAc,EAAE,QAAQ,WAAW,KAAG,GASnF,CAAC;AAEF,eAAO,MAAM,gBAAgB,GACzB,UAAU,8BAA8B,EACxC,YAAY,MAAM,EAClB,cAAc,iBAAiB,EAC/B,mBAAmB,MAAM,EACzB,8BAA4B,kBA+B/B,CAAC;AAEF,eAAO,MAAM,cAAc,GAAU,UAAU,8BAA8B,EAAE,YAAY,MAAM,kBAoBhG,CAAC;AAsBF,eAAO,MAAM,qBAAqB,GAAU,WAAW,8BAA8B,EAAE,aAAa,MAAM,kBAEzG,CAAC;AAEF,eAAO,MAAM,oBAAoB,GAC7B,UAAU,8BAA8B,EACxC,UAAU,MAAM,EAChB,cAAc;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,EACvD,oBAAiB,EACjB,8BAA4B,kBAqC/B,CAAC"}

package/lib/esm/reducers/CaseDetailsPageReducer.js

@@ -32,7 +32,7 @@ export const caseDetailsPageReducer = (state, action) => {
         }
     }
 };
-export const fetchAttachments = (dispatch, caseNumber, apolloClient, caseSalesforceId) => __awaiter(void 0, void 0, void 0, function* () {
+export const fetchAttachments = (dispatch_1, caseNumber_1, apolloClient_1, caseSalesforceId_1, ...args_1) => __awaiter(void 0, [dispatch_1, caseNumber_1, apolloClient_1, caseSalesforceId_1, ...args_1], void 0, function* (dispatch, caseNumber, apolloClient, caseSalesforceId, includeSecureSupport = false) {
     try {
         dispatch({
             type: CaseDetailsConstants.updateState,
@@ -40,7 +40,7 @@ export const fetchAttachments = (dispatch, caseNumber, apolloClient, caseSalesfo
         });
         let resolvedCaseSalesforceId = caseSalesforceId;
         if (!resolvedCaseSalesforceId) {
-            const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber);
+            const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber, includeSecureSupport);
             resolvedCaseSalesforceId = caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id;
         }
         if (!resolvedCaseSalesforceId) {
@@ -102,7 +102,7 @@ export const fetchFeedbacks = (dispatch, caseNumber) => __awaiter(void 0, void 0
 export const fetchExternalTrackers = (_dispatch, _caseNumber) => __awaiter(void 0, void 0, void 0, function* () {
     // no-op stub until External Trackers has a functioning GraphQL endpoint
 });
-export const fetchCaseEscalations = (dispatch_1, parentId_1, apolloClient_1, ...args_1) => __awaiter(void 0, [dispatch_1, parentId_1, apolloClient_1, ...args_1], void 0, function* (dispatch, parentId, apolloClient, setLoading = true) {
+export const fetchCaseEscalations = (dispatch_1, parentId_1, apolloClient_1, ...args_1) => __awaiter(void 0, [dispatch_1, parentId_1, apolloClient_1, ...args_1], void 0, function* (dispatch, parentId, apolloClient, setLoading = true, includeSecureSupport = false) {
     var _a, _b, _c, _d;
     try {
         setLoading &&
@@ -114,7 +114,7 @@ export const fetchCaseEscalations = (dispatch_1, parentId_1, apolloClient_1, ...
             query: GET_ESCALATION_DETAILS,
             variables: {
                 where: {
-                    and: [{ ParentId: { eq: parentId } }, buildAccessRestrictionExclusionFilter()],
+                    and: [{ ParentId: { eq: parentId } }, buildAccessRestrictionExclusionFilter(includeSecureSupport)],
                 },
             },
         });

package/lib/esm/reducers/CaseDiscussionTabReducer.d.ts

@@ -52,6 +52,6 @@ export declare const setDiscussions: (dispatch: DiscussionsReducerDispatchType,
 export declare const updateAttacmentsAfterRemoval: (dispatch: DiscussionsReducerDispatchType, uuid_removed: string, allDiscussions: IDiscussion[], discussionFiltersListState: IFilter[]) => void;
 export declare const updateCommentStateFeedback: (dispatch: DiscussionsReducerDispatchType, comment_id: string, newFeedback: any, allDiscussions: IDiscussion[]) => Promise<void>;
 export declare const updateAttachment: (dispatch: DiscussionsReducerDispatchType, uuid: string, newAttachment: any, allDiscussions: IDiscussion[]) => void;
-export declare const updateDiscussionStateAttachments: (dispatch: DiscussionsReducerDispatchType, caseNumber: string, allDiscussions: IDiscussion[], sort: ISort, discussionFiltersListState: IFilter[], dispatchCaseDetailsHydraAttachments: any, apolloClient: ApolloQueryClient, caseSalesforceId?: string) => Promise<void>;
+export declare const updateDiscussionStateAttachments: (dispatch: DiscussionsReducerDispatchType, caseNumber: string, allDiscussions: IDiscussion[], sort: ISort, discussionFiltersListState: IFilter[], dispatchCaseDetailsHydraAttachments: any, apolloClient: ApolloQueryClient, caseSalesforceId?: string, includeSecureSupport?: boolean) => Promise<void>;
 export {};
 //# sourceMappingURL=CaseDiscussionTabReducer.d.ts.map

package/lib/esm/reducers/CaseDiscussionTabReducer.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CaseDiscussionTabReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseDiscussionTabReducer.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAClF,OAAO,EAAE,gBAAgB,EAAE,MAAM,oDAAoD,CAAC;AACtF,OAAO,EAAE,WAAW,EAAE,MAAM,2CAA2C,CAAC;AACxE,OAAO,EAAE,OAAO,EAAE,MAAM,0BAA0B,CAAC;AACnD,OAAO,EACH,iBAAiB,EAKpB,MAAM,mBAAmB,CAAC;AAQ3B,KAAK,WAAW,GAAG,OAAO,CAAC,oBAAoB,EAAE,gBAAgB,CAAC,CAAC;AACnE,MAAM,MAAM,8BAA8B,GAAG,CAAC,KAAK,EAAE,WAAW,KAAK,IAAI,CAAC;AAE1E,MAAM,WAAW,WAAW;IAGxB,IAAI,EAAE,OAAO,CAAC,YAAY,GAAG,WAAW,GAAG,SAAS,CAAC,CAAC;IACtD,kBAAkB,EAAE,MAAM,CAAC;IAC3B,cAAc,EAAE,MAAM,CAAC;IACvB,QAAQ,CAAC,EAAE,MAAM,CAAC;CACrB;AAED,oBAAY,cAAc;IACtB,OAAO,YAAY;IACnB,IAAI,SAAS;IACb,UAAU,eAAe;IACzB,gBAAgB,oBAAoB;IACpC,GAAG,QAAQ;CACd;AAED,MAAM,WAAW,KAAK;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,SAAS,EAAE,MAAM,GAAG,KAAK,CAAC;CAC7B;AAED,eAAO,MAAM,wBAAwB,EAAE,KAAK,EAS3C,CAAC;AAEF,MAAM,WAAW,OAAO;IACpB,WAAW,EAAE,MAAM,CAAC;IACpB,KAAK,EAAE,MAAM,CAAC;IACd,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,OAAO,CAAC;IACpB,MAAM,EAAE,OAAO,CAAC;CACnB;AAED,eAAO,MAAM,8BAA8B,EAAE,OAAO,EAqCnD,CAAC;AAEF,MAAM,WAAW,gBAAgB;IAC7B,IAAI,EAAE,KAAK,CAAC;IACZ,cAAc,EAAE,WAAW,EAAE,CAAC;IAC9B,0BAA0B,EAAE,OAAO,EAAE,CAAC;IACtC,gBAAgB,EAAE,MAAM,GAAG,IAAI,CAAC;IAChC,mBAAmB,EAAE,MAAM,GAAG,IAAI,CAAC;IACnC,mBAAmB,EAAE,MAAM,GAAG,IAAI,CAAC;CACtC;AAED,eAAO,MAAM,sBAAsB,EAAE,gBAOpC,CAAC;AAEF,oBAAY,oBAAoB;IAC5B,qBAAqB,0BAA0B;CAClD;AAED,eAAO,MAAM,iBAAiB,GAAI,OAAO,gBAAgB,EAAE,QAAQ,WAAW,KAAG,gBAShF,CAAC;AAEF,eAAO,MAAM,OAAO,GAAI,UAAU,8BAA8B,EAAE,MAAM,KAAK,EAAE,gBAAgB,WAAW,EAAE,SAM3G,CAAC;AAEF,eAAO,MAAM,aAAa,GACtB,UAAU,8BAA8B,EACxC,QAAQ,MAAM,EACd,WAAW,MAAM,EACjB,WAAW,MAAM,SAMpB,CAAC;AAEF,eAAO,MAAM,eAAe,GAAI,UAAU,8BAA8B,SAKvE,CAAC;AAEF,eAAO,MAAM,SAAS,GAClB,UAAU,8BAA8B,EACxC,UAAU,MAAM,EAAE,EAClB,4BAA4B,OAAO,EAAE,SAmBxC,CAAC;AAOF,eAAO,MAAM,cAAc,GACvB,UAAU,8BAA8B,EACxC,UAAU,YAAY,EAAE,EACxB,OAAO,SAAS,EAAE,EAClB,aAAa,WAAW,EAAE,EAC1B,WAAW,gBAAgB,EAAE,EAG7B,gBAAgB,OAAO,CAAC,OAAO,EAAE,CAAC,EAClC,4BAA4B,OAAO,EAAE,EAGrC,uBAAuB,OAAO,EAC9B,YAAY,OAAO,EACnB,mBAAmB,OAAO,SA8E7B,CAAC;AAEF,eAAO,MAAM,4BAA4B,GACrC,UAAU,8BAA8B,EACxC,cAAc,MAAM,EACpB,gBAAgB,WAAW,EAAE,EAC7B,4BAA4B,OAAO,EAAE,SAsBxC,CAAC;AAEF,eAAO,MAAM,0BAA0B,GACnC,UAAU,8BAA8B,EACxC,YAAY,MAAM,EAClB,gBAAW,EACX,gBAAgB,WAAW,EAAE,kBAUhC,CAAC;AAEF,eAAO,MAAM,gBAAgB,GACzB,UAAU,8BAA8B,EACxC,MAAM,MAAM,EACZ,kBAAa,EACb,gBAAgB,WAAW,EAAE,SAUhC,CAAC;AAEF,eAAO,MAAM,gCAAgC,GACzC,UAAU,8BAA8B,EACxC,YAAY,MAAM,EAClB,gBAAgB,WAAW,EAAE,EAC7B,MAAM,KAAK,EACX,4BAA4B,OAAO,EAAE,EACrC,wCAAmC,EACnC,cAAc,iBAAiB,EAC/B,mBAAmB,MAAM,EACzB,8BAA4B,kBAoD/B,CAAC"}

package/lib/esm/reducers/CaseDiscussionTabReducer.js

@@ -236,11 +236,11 @@ export const updateAttachment = (dispatch, uuid, newAttachment, allDiscussions)
     });
     dispatch({ type: DiscussionsConstants.updateDiscussionState, payload: { allDiscussions: updatedDiscussions } });
 };
-export const updateDiscussionStateAttachments = (dispatch, caseNumber, allDiscussions, sort, discussionFiltersListState, dispatchCaseDetailsHydraAttachments, apolloClient, caseSalesforceId) => __awaiter(void 0, void 0, void 0, function* () {
+export const updateDiscussionStateAttachments = (dispatch_1, caseNumber_1, allDiscussions_1, sort_1, discussionFiltersListState_1, dispatchCaseDetailsHydraAttachments_1, apolloClient_1, caseSalesforceId_1, ...args_1) => __awaiter(void 0, [dispatch_1, caseNumber_1, allDiscussions_1, sort_1, discussionFiltersListState_1, dispatchCaseDetailsHydraAttachments_1, apolloClient_1, caseSalesforceId_1, ...args_1], void 0, function* (dispatch, caseNumber, allDiscussions, sort, discussionFiltersListState, dispatchCaseDetailsHydraAttachments, apolloClient, caseSalesforceId, includeSecureSupport = false) {
     try {
         let resolvedCaseSalesforceId = caseSalesforceId;
         if (!resolvedCaseSalesforceId) {
-            const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber);
+            const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber, includeSecureSupport);
             resolvedCaseSalesforceId = caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id;
         }
         if (!resolvedCaseSalesforceId) {

package/lib/esm/reducers/CaseReducer.d.ts

@@ -64,6 +64,7 @@ export declare const updateCaseDetails: (dispatch: CaseReducerDispatchType, case
 export interface UpdateCaseDetailsGraphQLOptions {
     salesforceCaseId?: string;
     existingCaseDetails?: Partial<ICaseDetailsState>;
+    includeSecureSupport?: boolean;
 }
 export declare const updateCaseDetailsGraphQL: (dispatch: CaseReducerDispatchType, apolloClient: {
     query: (options: any) => Promise<any>;

package/lib/esm/reducers/CaseReducer.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseReducer.js

@@ -197,7 +197,7 @@ export const submitCase = (dispatch_1, sessionRestoreDispatch_1, caseDetails_1,
         let caseSfId = caseRecord === null || caseRecord === void 0 ? void 0 : caseRecord.Id;
         if (!caseSfId && caseNumber && apolloClient && ((_d = caseDetails.selectedLabelIds) === null || _d === void 0 ? void 0 : _d.length)) {
             try {
-                const createdCase = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber);
+                const createdCase = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber, isSecureSupport);
                 caseSfId = createdCase === null || createdCase === void 0 ? void 0 : createdCase.id;
             }
             catch (_h) {
@@ -907,7 +907,7 @@ export const updateCaseDetailsGraphQL = (dispatch, apolloClient, caseNumber, cas
             updatedCaseDetails = Object.assign(Object.assign({}, updatedCaseDetails), Object.fromEntries(Object.entries(mappedGraphQLDetails).filter(([, value]) => value !== null && value !== undefined && value !== '')));
         }
         else {
-            const refreshedDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber);
+            const refreshedDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber, options === null || options === void 0 ? void 0 : options.includeSecureSupport);
             if (refreshedDetails) {
                 updatedCaseDetails = Object.assign(Object.assign({}, updatedCaseDetails), mapGraphQLCaseDetailsToCasePayload(refreshedDetails));
             }

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.6.338",
+    "version": "2.6.340",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -52,11 +52,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.5.211",
-        "@rh-support/react-context": "2.5.306",
+        "@rh-support/components": "2.5.213",
+        "@rh-support/react-context": "2.5.308",
         "@rh-support/types": "2.0.26",
-        "@rh-support/user-permissions": "2.5.158",
-        "@rh-support/utils": "2.5.139",
+        "@rh-support/user-permissions": "2.5.160",
+        "@rh-support/utils": "2.5.141",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "date-fns": "3.6.0",
@@ -128,5 +128,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "8932407838770cc8548f647dddcc44d39a34dcfd"
+    "gitHead": "62d92ed52ff1bf81a6103af96c29e96442da5963"
 }