@rh-support/troubleshoot 2.6.337 → 2.6.339

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAmCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBA+WnD"}
+{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAmCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBAiYnD"}

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.js

@@ -27,7 +27,7 @@ import { fetchCaseEscalations } from '../../../reducers/CaseDetailsPageReducer';
 import { checkForCaseStatusToggleOnAttachOrComment, setCaseAccountNumber } from '../../../reducers/CaseReducer';
 const customerGEOKeys = Object.keys(CustomerGEOs);
 export function RequestEscalationModal(props) {
-    const { globalMetadataState: { loggedInUserRights }, } = useGlobalStateContext();
+    const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount }, } = useGlobalStateContext();
     const { t } = useTranslation();
     const apolloClient = useApolloClient();
     const [categories, setCategories] = useState([]);
@@ -52,6 +52,7 @@ export function RequestEscalationModal(props) {
     const caseDetailsPageDispatch = useCaseDetailsPageDispatchContext();
     const caseDispatch = useCaseDispatch();
     const caseSalesforceId = useCaseSelector((state) => state.caseDetails.id, isEqual);
+    const existingCaseDetails = useCaseSelector((state) => state.caseDetails, isEqual);
     const [creationError, setCreationError] = useState(false);
     const onErrorClose = () => setCreationError(false);
     const setGeoState = (selection) => {
@@ -61,12 +62,18 @@ export function RequestEscalationModal(props) {
         setFormState(Object.assign(Object.assign({}, formState), { rmeCategory: selection.value }));
     };
     const submitEscalationComment = (escalationNum, comment, caseId) => __awaiter(this, void 0, void 0, function* () {
-        escalationNum && fetchCaseEscalations(caseDetailsPageDispatch, caseSalesforceId, apolloClient, false);
+        var _a, _b;
+        escalationNum &&
+            fetchCaseEscalations(caseDetailsPageDispatch, caseSalesforceId, apolloClient, false, Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport));
         yield createComment({ caseId, body: comment, isPublic: true });
         client.refetchQueries({ include: [GET_CASE_COMMENTS] });
         // await updateCaseRequest(props.caseNumber, { customerEscalation: true });
-        checkForCaseStatusToggleOnAttachOrComment(caseDispatch, loggedInUserRights.data.isInternal(), props.caseStatus);
-        yield fetchCaseDetails((action) => caseDispatch(action), apolloClient, props.caseNumber, setCaseAccountNumber);
+        yield checkForCaseStatusToggleOnAttachOrComment(caseDispatch, loggedInUserRights.data.isInternal(), props.caseStatus, {
+            apolloClient,
+            caseNumber: props.caseNumber,
+            existingCaseDetails,
+        });
+        yield fetchCaseDetails((action) => caseDispatch(action), apolloClient, props.caseNumber, setCaseAccountNumber, Boolean((_b = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.secureSupport));
         escalationNum &&
             ToastNotification.addSuccessMessage(t('Your escalation request has been successfully submitted.'));
     });

package/lib/esm/components/CaseEditView/Case.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAoBA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAoB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBA2QzC"}
+{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAoBA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAoB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBAgRzC"}

package/lib/esm/components/CaseEditView/Case.js

@@ -33,9 +33,11 @@ import { CaseDetailsTabs } from './CaseDetailsTabs';
 import CaseOverview from './CaseOverview';
 import { PDFContext } from './PDFContainer';
 export default function Case(props) {
+    var _a;
     const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
     const caseDetailsPageDispatch = useCaseDetailsPageDispatchContext();
     const apolloClient = useApolloClient();
+    const includeSecureSupportCases = Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport);
     const { t } = useTranslation();
     // The `path` lets us build <Route> paths that are
     // relative to the parent route, while the `url` lets
@@ -121,15 +123,15 @@ export default function Case(props) {
                         caseDispatch(action);
                     }
                 };
-                const caseDetails = yield fetchCaseDetails(safeDispatch, apolloClient, targetCaseNumber, setCaseAccountNumber);
+                const caseDetails = yield fetchCaseDetails(safeDispatch, apolloClient, targetCaseNumber, setCaseAccountNumber, includeSecureSupportCases);
                 if (currentCaseRef.current !== targetCaseNumber)
                     return;
                 const caseSalesforceId = typeof (caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id) === 'string' ? caseDetails.id : undefined;
                 if (canSeeRMEs && caseSalesforceId) {
-                    fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), caseSalesforceId, apolloClient);
+                    fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), caseSalesforceId, apolloClient, true, includeSecureSupportCases);
                 }
                 if (canSeeAttachments) {
-                    fetchAttachments((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, apolloClient, caseSalesforceId);
+                    fetchAttachments((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, apolloClient, caseSalesforceId, includeSecureSupportCases);
                 }
                 // TODO: Re-enable after GraphQL migration of external trackers
                 // if (canSeeExternalTracker) {

package/lib/esm/components/CaseEditView/CaseDetailsAside.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAsBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAahF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAma7C"}
+{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAsBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAahF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAsa7C"}

package/lib/esm/components/CaseEditView/CaseDetailsAside.js

@@ -32,8 +32,10 @@ import { CaseSolutions } from './CaseSolutions';
 import { PDFContext } from './PDFContainer';
 import { ESSRemoteSession, RemoteSessionAgreement } from './RequestRemoteSession';
 export function CaseDetailsAside(props) {
-    var _a, _b, _c, _d, _e, _f, _g, _h, _j;
+    var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k;
     const { t } = useTranslation();
+    const { globalMetadataState: { navBarRef, viewAsCustomer, loggedInUsersAccount, allProducts, loggedInUserRights }, } = useGlobalStateContext();
+    const includeSecureSupportCases = Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport);
     const { severity, status, isFetchingCaseDetails, isFetchingCaseDetailsError, acceptedRemoteSessionTerms, product, waitingOnCallback, groupNumber, ownersCaseGroups, } = useCaseSelector((state) => ({
         severity: state.caseDetails.severity,
         status: state.caseDetails.status,
@@ -53,15 +55,18 @@ export function CaseDetailsAside(props) {
     const { data: parentData, loading: isLoadingParentId } = useQuery(GET_PARENT_ID, {
         variables: {
             where: {
-                and: [{ CaseNumber: { eq: caseNumber } }, buildAccessRestrictionExclusionFilter()],
+                and: [
+                    { CaseNumber__c: { eq: caseNumber } },
+                    buildAccessRestrictionExclusionFilter(includeSecureSupportCases),
+                ],
             },
         },
     });
-    const parentId = (_f = (_e = (_d = (_c = (_b = (_a = parentData === null || parentData === void 0 ? void 0 : parentData.redhat_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.RedHatSupportCase) === null || _c === void 0 ? void 0 : _c.edges) === null || _d === void 0 ? void 0 : _d[0]) === null || _e === void 0 ? void 0 : _e.node) === null || _f === void 0 ? void 0 : _f.Id;
+    const parentId = (_g = (_f = (_e = (_d = (_c = (_b = parentData === null || parentData === void 0 ? void 0 : parentData.redhat_support_uiapi) === null || _b === void 0 ? void 0 : _b.query) === null || _c === void 0 ? void 0 : _c.RedHatSupportCase) === null || _d === void 0 ? void 0 : _d.edges) === null || _e === void 0 ? void 0 : _e[0]) === null || _f === void 0 ? void 0 : _f.node) === null || _g === void 0 ? void 0 : _g.Id;
     const { loading: isLoadingEscalations } = useQuery(GET_ESCALATION_DETAILS, {
         variables: {
             where: {
-                and: [{ ParentId: { eq: parentId } }, buildAccessRestrictionExclusionFilter()],
+                and: [{ ParentId: { eq: parentId } }, buildAccessRestrictionExclusionFilter(includeSecureSupportCases)],
             },
         },
         skip: !parentId,
@@ -80,9 +85,8 @@ export function CaseDetailsAside(props) {
     const isXLScreen = breakPoint.xl;
     const toggleCustomerViewRef = useRef(null);
     const isFirstMountRef = useRef(true);
-    const { globalMetadataState: { navBarRef, viewAsCustomer, loggedInUsersAccount, allProducts, loggedInUserRights }, } = useGlobalStateContext();
-    const isInternal = (_g = loggedInUserRights.data) === null || _g === void 0 ? void 0 : _g.isInternal();
-    const isSecureSupportAccount = loggedInUsersAccount.data.secureSupport;
+    const isInternal = (_h = loggedInUserRights.data) === null || _h === void 0 ? void 0 : _h.isInternal();
+    const isSecureSupportAccount = includeSecureSupportCases;
     // To check if user has read only access
     const canReadCase = ability.can(resourceActions.READ, resources.CASE_DETAILS);
     const onToggleAside = (ev) => {
@@ -182,7 +186,7 @@ export function CaseDetailsAside(props) {
         setIsDefaultBoxChecked(!isDefaultBoxChecked);
         toggleViewAsCustomerFlag(globalMetadataDispatchContext);
     };
-    const isSideBarExpanded = (_h = caseDetailsAsidePanelRef.current) === null || _h === void 0 ? void 0 : _h.expanded;
+    const isSideBarExpanded = (_j = caseDetailsAsidePanelRef.current) === null || _j === void 0 ? void 0 : _j.expanded;
     if (isFetchingCaseDetails || isFetchingCaseDetailsError)
         return null;
     const renderCasePrefPopoverText = () => {
@@ -194,7 +198,7 @@ export function CaseDetailsAside(props) {
         }
     };
     // To check if the user is ESS Customer and Product has ESS Support
-    const isESSCustomer = isSpecialSupportOfferingEnabled((_j = allProducts.data) === null || _j === void 0 ? void 0 : _j.productsResult, selectedProduct);
+    const isESSCustomer = isSpecialSupportOfferingEnabled((_k = allProducts.data) === null || _k === void 0 ? void 0 : _k.productsResult, selectedProduct);
     return (React.createElement("aside", { className: `grid-aside ${isSideBarExpanded ? '' : 'sidebar-collapsed'} ` },
         React.createElement("pfe-collapse-toggle", { "aria-label": `${isSideBarExpanded ? t('Collapse sidebar') : t('Expand sidebar')}`, "aria-controls": "case-details-aside-content", onClick: onToggleAside }, isSideBarExpanded ? (React.createElement("div", { className: `sidebar-header ${isExportingPDF ? 'hide-in-pdf' : ''}` },
             React.createElement("div", { className: "case-detail-collapse-panel" },

package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSessionModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ESSRemoteSessionModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/ESSRemoteSessionModal.tsx"],"names":[],"mappings":"AAcA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAAmB,MAAM,OAAO,CAAC;AAWxC,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;IAClB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAED,wBAAgB,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBAyJlD"}
+{"version":3,"file":"ESSRemoteSessionModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/ESSRemoteSessionModal.tsx"],"names":[],"mappings":"AAcA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAAmB,MAAM,OAAO,CAAC;AAWxC,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;IAClB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAED,wBAAgB,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBA+JlD"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSessionModal.js

@@ -24,6 +24,7 @@ export function ESSRemoteSessionModal(props) {
     const client = useApolloClient();
     const { createComment, loading: isPostingComment } = useCreateCaseComment();
     const caseSalesforceId = useCaseSelector((state) => state.caseDetails.id, isEqual);
+    const existingCaseDetails = useCaseSelector((state) => state.caseDetails, isEqual);
     // To handle modal cancel and close
     const onCancel = () => {
         props.onClose && props.onClose();
@@ -43,7 +44,11 @@ export function ESSRemoteSessionModal(props) {
                     isPublic: true,
                 });
                 client.refetchQueries({ include: [GET_CASE_COMMENTS] });
-                checkForCaseStatusToggleOnAttachOrComment(caseDispatch, props.loggedInUserRights.data.isInternal(), props.caseStatus);
+                yield checkForCaseStatusToggleOnAttachOrComment(caseDispatch, props.loggedInUserRights.data.isInternal(), props.caseStatus, {
+                    apolloClient: client,
+                    caseNumber: props.caseNumber,
+                    existingCaseDetails,
+                });
                 onCancel();
                 setAgreeLoading(false);
                 ToastNotification.addSuccessMessage(t('Remote session has been requested successfully'), t('Red Hat will add a comment to your case to schedule your remote session.'));

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAsBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAib7C"}
+{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAsBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAsb7C"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.js

@@ -136,7 +136,11 @@ export function NewEssTermsModal(props) {
                     isPublic: true,
                 });
                 client.refetchQueries({ include: [GET_CASE_COMMENTS] });
-                checkForCaseStatusToggleOnAttachOrComment(caseDispatch, props.loggedInUserRights.data.isInternal(), props.caseStatus);
+                yield checkForCaseStatusToggleOnAttachOrComment(caseDispatch, props.loggedInUserRights.data.isInternal(), props.caseStatus, {
+                    apolloClient,
+                    caseNumber: props.caseNumber,
+                    existingCaseDetails,
+                });
                 setAgreeLoading(false);
                 setHasSubmitted(true);
                 // ToastNotification.addSuccessMessage(

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAsBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBA0axD"}
+{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAsBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBA+axD"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.js

@@ -128,7 +128,11 @@ export function RemoteSessionAgreementModal(props) {
                     isPublic: true,
                 });
                 client.refetchQueries({ include: [GET_CASE_COMMENTS] });
-                checkForCaseStatusToggleOnAttachOrComment(caseDispatch, props.loggedInUserRights.data.isInternal(), props.caseStatus);
+                yield checkForCaseStatusToggleOnAttachOrComment(caseDispatch, props.loggedInUserRights.data.isInternal(), props.caseStatus, {
+                    apolloClient: client,
+                    caseNumber: props.caseNumber,
+                    existingCaseDetails,
+                });
                 setAgreeLoading(false);
                 setHasSubmitted(true);
                 // ToastNotification.addSuccessMessage(

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDiscussion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAkBvE,OAAO,KAAoE,MAAM,OAAO,CAAC;AAsCzF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,YAAY,EAAE,CAAC;IAC7B,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,aAAa,CAAC,EAAE,OAAO,CAAC;IAGxB,aAAa,EAAE,MAAM,CAAC;IACtB,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;IAC/C,eAAe,EAAE,OAAO,CAAC;IACzB,eAAe,EAAE,MAAM,OAAO,CAAC,OAAO,CAAC,GAAG,IAAI,CAAC;CAClD;AAOD,MAAM,CAAC,OAAO,UAAU,cAAc,CAAC,KAAK,EAAE,MAAM,qBAqhBnD"}
+{"version":3,"file":"CaseDiscussion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAkBvE,OAAO,KAAoE,MAAM,OAAO,CAAC;AAsCzF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,YAAY,EAAE,CAAC;IAC7B,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,aAAa,CAAC,EAAE,OAAO,CAAC;IAGxB,aAAa,EAAE,MAAM,CAAC;IACtB,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;IAC/C,eAAe,EAAE,OAAO,CAAC;IACzB,eAAe,EAAE,MAAM,OAAO,CAAC,OAAO,CAAC,GAAG,IAAI,CAAC;CAClD;AAOD,MAAM,CAAC,OAAO,UAAU,cAAc,CAAC,KAAK,EAAE,MAAM,qBAshBnD"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.js

@@ -53,7 +53,7 @@ export default function CaseDiscussion(props) {
     const discussionIdFromUrl = ((urlSearchParams === null || urlSearchParams === void 0 ? void 0 : urlSearchParams.commentId) || (urlSearchParams === null || urlSearchParams === void 0 ? void 0 : urlSearchParams.attachmentId));
     const activeDiscussionElementRef = useRef(null);
     const { sort, discussionFiltersListState, allDiscussions, replyingToAuthor, replyingToTimestamp } = useCaseDiscussionTabStateContext();
-    const { globalMetadataState: { navBarRef }, } = useGlobalStateContext();
+    const { globalMetadataState: { navBarRef, loggedInUsersAccount }, } = useGlobalStateContext();
     const dispatchDiscussion = useCaseDiscussionTabDispatchContext();
     const { caseDetailsPageState: { caseAttachmentHydra }, } = useCaseDetailsPageStateContext();
     const dispatchCaseDetailsHydraAttachments = useCaseDetailsPageDispatchContext();
@@ -207,7 +207,8 @@ export default function CaseDiscussion(props) {
         updateAttacmentsAfterRemoval(dispatchDiscussion, uuid_removed, allDiscussions, discussionFiltersListState);
     };
     const onAttachmentAdded = () => __awaiter(this, void 0, void 0, function* () {
-        yield updateDiscussionStateAttachments(dispatchDiscussion, caseNumber, allDiscussions, sort, discussionFiltersListState, dispatchCaseDetailsHydraAttachments, apolloClient, caseSalesforceId);
+        var _a;
+        yield updateDiscussionStateAttachments(dispatchDiscussion, caseNumber, allDiscussions, sort, discussionFiltersListState, dispatchCaseDetailsHydraAttachments, apolloClient, caseSalesforceId, Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport));
     });
     const onMetadataUpdate = (attachmentId, updatedAttachment) => {
         updateAttachment(dispatchDiscussion, attachmentId, updatedAttachment, allDiscussions);

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment/useAttachmentUploadCompletion.d.ts

@@ -1,20 +1,29 @@
 import { Dispatch, MutableRefObject } from 'react';
+import { ICaseDetailsState } from '../../../../../reducers/CaseConstNTypes';
 interface UseAttachmentUploadCompletionParams {
     isUploadingAttachments: boolean;
     hasQueuedUploads: boolean;
     hasAbortedOrFailed: boolean;
     isUploadingAttachmentPrevious: MutableRefObject<boolean>;
+    batchSuccessCountRef: MutableRefObject<number>;
     caseDispatch: Dispatch<any>;
+    apolloClient: {
+        query: (options: any) => Promise<any>;
+        mutate: (options: any) => Promise<any>;
+    };
+    caseNumber: string;
+    existingCaseDetails?: Partial<ICaseDetailsState>;
     isInternal: boolean;
     status: string | undefined;
     resetAttachmentSection: () => void;
     setCssCommentAgreed: (v: boolean) => void;
+    onAttachmentBatchAdded?: () => void;
 }
 /**
  * Batch cleanup after uploads settle.
- * Per-file success already refreshes discussion and dismisses completed rows;
- * this resets the panel when nothing aborted/failed remains.
+ * Per-file success toasts fire immediately; discussion list refresh runs once here
+ * when the batch finishes so we avoid N full list refetches for N files.
  */
-export declare function useAttachmentUploadCompletion({ isUploadingAttachments, hasQueuedUploads, hasAbortedOrFailed, isUploadingAttachmentPrevious, caseDispatch, isInternal, status, resetAttachmentSection, setCssCommentAgreed, }: UseAttachmentUploadCompletionParams): void;
+export declare function useAttachmentUploadCompletion({ isUploadingAttachments, hasQueuedUploads, hasAbortedOrFailed, isUploadingAttachmentPrevious, batchSuccessCountRef, caseDispatch, apolloClient, caseNumber, existingCaseDetails, isInternal, status, resetAttachmentSection, setCssCommentAgreed, onAttachmentBatchAdded, }: UseAttachmentUploadCompletionParams): void;
 export {};
 //# sourceMappingURL=useAttachmentUploadCompletion.d.ts.map

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment/useAttachmentUploadCompletion.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useAttachmentUploadCompletion.d.ts","sourceRoot":"","sources":["../../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment/useAttachmentUploadCompletion.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,gBAAgB,EAAa,MAAM,OAAO,CAAC;AAI9D,UAAU,mCAAmC;IACzC,sBAAsB,EAAE,OAAO,CAAC;IAChC,gBAAgB,EAAE,OAAO,CAAC;IAC1B,kBAAkB,EAAE,OAAO,CAAC;IAC5B,6BAA6B,EAAE,gBAAgB,CAAC,OAAO,CAAC,CAAC;IACzD,YAAY,EAAE,QAAQ,CAAC,GAAG,CAAC,CAAC;IAC5B,UAAU,EAAE,OAAO,CAAC;IACpB,MAAM,EAAE,MAAM,GAAG,SAAS,CAAC;IAC3B,sBAAsB,EAAE,MAAM,IAAI,CAAC;IACnC,mBAAmB,EAAE,CAAC,CAAC,EAAE,OAAO,KAAK,IAAI,CAAC;CAC7C;AAED;;;;GAIG;AACH,wBAAgB,6BAA6B,CAAC,EAC1C,sBAAsB,EACtB,gBAAgB,EAChB,kBAAkB,EAClB,6BAA6B,EAC7B,YAAY,EACZ,UAAU,EACV,MAAM,EACN,sBAAsB,EACtB,mBAAmB,GACtB,EAAE,mCAAmC,QAerC"}
+{"version":3,"file":"useAttachmentUploadCompletion.d.ts","sourceRoot":"","sources":["../../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment/useAttachmentUploadCompletion.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,gBAAgB,EAAa,MAAM,OAAO,CAAC;AAE9D,OAAO,EAAE,iBAAiB,EAAE,MAAM,yCAAyC,CAAC;AAG5E,UAAU,mCAAmC;IACzC,sBAAsB,EAAE,OAAO,CAAC;IAChC,gBAAgB,EAAE,OAAO,CAAC;IAC1B,kBAAkB,EAAE,OAAO,CAAC;IAC5B,6BAA6B,EAAE,gBAAgB,CAAC,OAAO,CAAC,CAAC;IACzD,oBAAoB,EAAE,gBAAgB,CAAC,MAAM,CAAC,CAAC;IAC/C,YAAY,EAAE,QAAQ,CAAC,GAAG,CAAC,CAAC;IAC5B,YAAY,EAAE;QAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAC;QAAC,MAAM,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;KAAE,CAAC;IAChG,UAAU,EAAE,MAAM,CAAC;IACnB,mBAAmB,CAAC,EAAE,OAAO,CAAC,iBAAiB,CAAC,CAAC;IACjD,UAAU,EAAE,OAAO,CAAC;IACpB,MAAM,EAAE,MAAM,GAAG,SAAS,CAAC;IAC3B,sBAAsB,EAAE,MAAM,IAAI,CAAC;IACnC,mBAAmB,EAAE,CAAC,CAAC,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;CACvC;AAED;;;;GAIG;AACH,wBAAgB,6BAA6B,CAAC,EAC1C,sBAAsB,EACtB,gBAAgB,EAChB,kBAAkB,EAClB,6BAA6B,EAC7B,oBAAoB,EACpB,YAAY,EACZ,YAAY,EACZ,UAAU,EACV,mBAAmB,EACnB,UAAU,EACV,MAAM,EACN,sBAAsB,EACtB,mBAAmB,EACnB,sBAAsB,GACzB,EAAE,mCAAmC,QAuBrC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment/useAttachmentUploadCompletion.js

@@ -2,17 +2,25 @@ import { useEffect } from 'react';
 import { checkForCaseStatusToggleOnAttachOrComment } from '../../../../../reducers/CaseReducer';
 /**
  * Batch cleanup after uploads settle.
- * Per-file success already refreshes discussion and dismisses completed rows;
- * this resets the panel when nothing aborted/failed remains.
+ * Per-file success toasts fire immediately; discussion list refresh runs once here
+ * when the batch finishes so we avoid N full list refetches for N files.
  */
-export function useAttachmentUploadCompletion({ isUploadingAttachments, hasQueuedUploads, hasAbortedOrFailed, isUploadingAttachmentPrevious, caseDispatch, isInternal, status, resetAttachmentSection, setCssCommentAgreed, }) {
+export function useAttachmentUploadCompletion({ isUploadingAttachments, hasQueuedUploads, hasAbortedOrFailed, isUploadingAttachmentPrevious, batchSuccessCountRef, caseDispatch, apolloClient, caseNumber, existingCaseDetails, isInternal, status, resetAttachmentSection, setCssCommentAgreed, onAttachmentBatchAdded, }) {
     useEffect(() => {
         const justFinished = isUploadingAttachmentPrevious.current && !isUploadingAttachments && !hasQueuedUploads;
         if (justFinished) {
+            if (batchSuccessCountRef.current > 0) {
+                batchSuccessCountRef.current = 0;
+                onAttachmentBatchAdded === null || onAttachmentBatchAdded === void 0 ? void 0 : onAttachmentBatchAdded();
+            }
             if (!hasAbortedOrFailed) {
                 resetAttachmentSection();
             }
-            checkForCaseStatusToggleOnAttachOrComment(caseDispatch, isInternal, status);
+            void checkForCaseStatusToggleOnAttachOrComment(caseDispatch, isInternal, status, {
+                apolloClient,
+                caseNumber,
+                existingCaseDetails,
+            });
             setCssCommentAgreed(false);
         }
         isUploadingAttachmentPrevious.current = isUploadingAttachments;

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"PostComment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment.tsx"],"names":[],"mappings":"AAUA,OAAO,KAA+D,MAAM,OAAO,CAAC;AAOpF,OAAO,EAAE,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAmB5E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,cAAc,CAAC,EAAE,MAAM,OAAO,CAAC,IAAI,CAAC,CAAC;IACrC,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;IAC/B,kBAAkB,CAAC,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC5C;;;;;OAKG;IACH,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,cAAc,EAAE,WAAW,EAAE,CAAC;IAC9B,gBAAgB,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;IACjC,mBAAmB,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;IACpC,YAAY,CAAC,EAAE,MAAM,IAAI,CAAC;CAC7B;AAED,wBAAgB,WAAW,CAAC,KAAK,EAAE,MAAM,qBA+ZxC"}
+{"version":3,"file":"PostComment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment.tsx"],"names":[],"mappings":"AAUA,OAAO,KAA+D,MAAM,OAAO,CAAC;AAOpF,OAAO,EAAE,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAmB5E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,cAAc,CAAC,EAAE,MAAM,OAAO,CAAC,IAAI,CAAC,CAAC;IACrC,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;IAC/B,kBAAkB,CAAC,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC5C;;;;;OAKG;IACH,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,cAAc,EAAE,WAAW,EAAE,CAAC;IAC9B,gBAAgB,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;IACjC,mBAAmB,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;IACpC,YAAY,CAAC,EAAE,MAAM,IAAI,CAAC;CAC7B;AAED,wBAAgB,WAAW,CAAC,KAAK,EAAE,MAAM,qBA+axC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.js

@@ -42,6 +42,7 @@ export function PostComment(props) {
     const dispatchToAttachmentReducer = useContext(AttachmentDispatchContext);
     const { attachmentState } = useContext(AttachmentStateContext);
     const isUploadingAttachmentPrevious = useRef(false);
+    const batchSuccessCountRef = useRef(0);
     const isUploadingAttachments = isUploadingAttachment(attachmentState.caseFiles.selectedLocalFiles);
     const hasQueuedUploads = hasQueuedAttachmentUploads(attachmentState.caseFiles.selectedLocalFiles);
     const hasAbortedOrFailed = hasAbortedOrFailedAttachments(attachmentState.caseFiles.selectedLocalFiles);
@@ -91,9 +92,10 @@ export function PostComment(props) {
         noClick: true,
         noKeyboard: true,
     });
-    const { status, caseSalesforceId } = useCaseSelector((state) => ({
+    const { status, caseSalesforceId, existingCaseDetails } = useCaseSelector((state) => ({
         status: state.caseDetails.status,
         caseSalesforceId: state.caseDetails.id,
+        existingCaseDetails: state.caseDetails,
     }), isEqual);
     const apolloClient = useApolloClient();
     const { uploadFile: uploadImageFile } = useS3Upload(caseNumber, apolloClient, caseSalesforceId);
@@ -140,20 +142,24 @@ export function PostComment(props) {
         resetAttachment(dispatchToAttachmentReducer);
     };
     const onCaseFileUploaded = () => {
-        var _a;
         ToastNotification.addSuccessMessage(t('Attachment uploaded successfully'));
-        (_a = props.onAttachmentAdded) === null || _a === void 0 ? void 0 : _a.call(props);
+        batchSuccessCountRef.current += 1;
     };
     useAttachmentUploadCompletion({
         isUploadingAttachments,
         hasQueuedUploads,
         hasAbortedOrFailed,
         isUploadingAttachmentPrevious,
+        batchSuccessCountRef,
         caseDispatch,
+        apolloClient,
+        caseNumber,
+        existingCaseDetails,
         isInternal: loggedInUserRights.data.isInternal(),
         status,
         resetAttachmentSection,
         setCssCommentAgreed,
+        onAttachmentBatchAdded: props.onAttachmentAdded,
     });
     const onCancelClick = () => {
         // Cancel only clears comment text; file removal stays on FileLister Remove.
@@ -217,7 +223,11 @@ export function PostComment(props) {
                 isPublic,
                 isAssociate: loggedInUserRights.data.isInternal(),
             });
-            checkForCaseStatusToggleOnAttachOrComment(caseDispatch, loggedInUserRights.data.isInternal(), status);
+            yield checkForCaseStatusToggleOnAttachOrComment(caseDispatch, loggedInUserRights.data.isInternal(), status, {
+                apolloClient,
+                caseNumber,
+                existingCaseDetails,
+            });
             if (!isPublic)
                 setIsPublic(true);
             // TODO: Re-enable after GraphQL migration (REST notification)

package/lib/esm/components/CaseEditView/Tabs/RMEEscalations/RMEEscalationList.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RMEEscalationList.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/RMEEscalations/RMEEscalationList.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,eAAe,EAAE,MAAM,2CAA2C,CAAC;AAQ5E,OAAO,KAAsC,MAAM,OAAO,CAAC;AAU3D,UAAU,MAAM;IACZ,WAAW,EAAE,eAAe,EAAE,CAAC;IAC/B,UAAU,EAAE,MAAM,CAAC;IACnB,aAAa,EAAE,MAAM,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;CACtB;AAOD,MAAM,CAAC,OAAO,UAAU,iBAAiB,CAAC,KAAK,EAAE,MAAM,qBAuKtD"}
+{"version":3,"file":"RMEEscalationList.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/RMEEscalations/RMEEscalationList.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,eAAe,EAAE,MAAM,2CAA2C,CAAC;AAS5E,OAAO,KAAsC,MAAM,OAAO,CAAC;AAU3D,UAAU,MAAM;IACZ,WAAW,EAAE,eAAe,EAAE,CAAC;IAC/B,UAAU,EAAE,MAAM,CAAC;IACnB,aAAa,EAAE,MAAM,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;CACtB;AAOD,MAAM,CAAC,OAAO,UAAU,iBAAiB,CAAC,KAAK,EAAE,MAAM,qBAqLtD"}

package/lib/esm/components/CaseEditView/Tabs/RMEEscalations/RMEEscalationList.js

@@ -10,6 +10,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
 import { useApolloClient } from '@apollo/client/react';
 import { Button, ButtonVariant, Flex, FlexItem } from '@patternfly/react-core';
 import { LoadingIndicator, PFTable, TableComponent, ToastNotification } from '@rh-support/components';
+import { useGlobalStateContext } from '@rh-support/react-context';
 import { ability, resourceActions, resources } from '@rh-support/user-permissions';
 import { formatDate, sendToSentry } from '@rh-support/utils';
 import find from 'lodash/find';
@@ -30,6 +31,7 @@ const CLOSURE_ESCALATION_MSG = 'Escalation closed.';
 export default function RMEEscalationList(props) {
     const { t } = useTranslation();
     const apolloClient = useApolloClient();
+    const { globalMetadataState: { loggedInUsersAccount }, } = useGlobalStateContext();
     // TODO: migrate escalation update from Hydra to GraphQL
     // const { request: updateEscalationRequest, isFetching: isUpdatingEscalation } = useFetch(
     //     escalations.updateEscalations,
@@ -37,6 +39,7 @@ export default function RMEEscalationList(props) {
     // );
     const { createComment, loading: isPostingComment } = useCreateCaseComment();
     const caseSalesforceId = useCaseSelector((state) => state.caseDetails.id, isEqual);
+    const existingCaseDetails = useCaseSelector((state) => state.caseDetails, isEqual);
     const caseDetailsPageDispatch = useCaseDetailsPageDispatchContext();
     const escalationUpdateInProgessIds = useRef([]);
     const caseDispatch = useCaseDispatch();
@@ -56,9 +59,10 @@ export default function RMEEscalationList(props) {
     //     ...
     // };
     const submitEscalationComment = (escalationName, comment, message) => __awaiter(this, void 0, void 0, function* () {
+        var _a;
         escalationUpdateInProgessIds.current.push(escalationName);
         try {
-            fetchCaseEscalations(caseDetailsPageDispatch, caseSalesforceId, apolloClient, false);
+            fetchCaseEscalations(caseDetailsPageDispatch, caseSalesforceId, apolloClient, false, Boolean((_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.secureSupport));
             yield createComment({
                 caseId: caseSalesforceId,
                 body: comment,
@@ -66,7 +70,11 @@ export default function RMEEscalationList(props) {
             });
             apolloClient.refetchQueries({ include: [GET_CASE_COMMENTS] });
             // TODO: migrate updateCaseRequest(props.caseNumber, { customerEscalation: true }) to GraphQL
-            checkForCaseStatusToggleOnAttachOrComment(caseDispatch, props.isInternal, props.caseStatus);
+            yield checkForCaseStatusToggleOnAttachOrComment(caseDispatch, props.isInternal, props.caseStatus, {
+                apolloClient,
+                caseNumber: props.caseNumber,
+                existingCaseDetails,
+            });
             ToastNotification.addSuccessMessage(message);
         }
         catch (e) {

package/lib/esm/components/CaseManagement/Cep.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Cep.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/Cep.tsx"],"names":[],"mappings":"AA2BA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAe/D,UAAU,MAAM;CAAG;AAEnB,wBAAgB,GAAG,CAAC,KAAK,EAAE,MAAM,qBAkThC"}
+{"version":3,"file":"Cep.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/Cep.tsx"],"names":[],"mappings":"AA2BA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAe/D,UAAU,MAAM;CAAG;AAEnB,wBAAgB,GAAG,CAAC,KAAK,EAAE,MAAM,qBA4ThC"}

package/lib/esm/components/CaseManagement/Cep.js

@@ -26,13 +26,14 @@ export function Cep(props) {
     var _a, _b, _c, _d, _e, _f;
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { cep, caseNumber, status, cepDetails, isPostingCep, isCaseUpdating } = useCaseSelector((state) => ({
+    const { cep, caseNumber, status, cepDetails, isPostingCep, isCaseUpdating, existingCaseDetails } = useCaseSelector((state) => ({
         cep: state.caseDetails.cep,
         caseNumber: state.caseDetails.caseNumber,
         status: state.caseDetails.status,
         cepDetails: state.cepDetails,
         isPostingCep: state.isPostingCep,
         isCaseUpdating: state.isCaseUpdating,
+        existingCaseDetails: state.caseDetails,
     }), isEqual);
     const caseDispatch = useCaseDispatch();
     const { globalMetadataState: { loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
@@ -86,7 +87,11 @@ export function Cep(props) {
     const cepUpdate = (caseDetails) => __awaiter(this, void 0, void 0, function* () {
         try {
             yield updateCaseDetails(caseDispatch, caseNumber, caseDetails);
-            checkForCaseStatusToggleOnAttachOrComment(caseDispatch, loggedInUserRights.data.isInternal(), status);
+            yield checkForCaseStatusToggleOnAttachOrComment(caseDispatch, loggedInUserRights.data.isInternal(), status, {
+                apolloClient: client,
+                caseNumber,
+                existingCaseDetails,
+            });
             if (caseDetails.cep) {
                 yield postCepDetails(caseDispatch, caseNumber, cepDetailsLocal);
                 client.refetchQueries({ include: [GET_CASE_COMMENTS] });

package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAoCA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAexF,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBA+pBxD"}
+{"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAoCA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAexF,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBAoqBxD"}

package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.js

@@ -102,7 +102,7 @@ export default function UpdateSeverityModal(props) {
     const initialContactSameAsOwnerRef = useRef(ftsContactSameAsOwner !== null && ftsContactSameAsOwner !== void 0 ? ftsContactSameAsOwner : false);
     const hasPremiumSla = isPremiumEntitlement(entitlementSla || '');
     const severityForFts = String(currentSeverity !== null && currentSeverity !== void 0 ? currentSeverity : '').trim();
-    const shouldShowFts = isSev1(severityForFts);
+    const shouldShowFts = isSev1(severityForFts) && hasPremiumSla;
     const isPreviousSeveritySelected = isEqual(caseDetails.caseSeverity, currentSeverity);
     const [isOpen, setIsOpen] = useState(false);
     const onToggleClick = () => {
@@ -247,7 +247,11 @@ export default function UpdateSeverityModal(props) {
                     updateDiscussionState: true,
                 });
                 try {
-                    checkForCaseStatusToggleOnAttachOrComment(caseDispatch, loggedInUserRights.data.isInternal(), caseDetails.caseStatus);
+                    yield checkForCaseStatusToggleOnAttachOrComment(caseDispatch, loggedInUserRights.data.isInternal(), caseDetails.caseStatus, {
+                        apolloClient: client,
+                        caseNumber: caseDetails.caseNumber,
+                        existingCaseDetails,
+                    });
                     setCurrentSeverity(updatedCaseDetails['severity']);
                     onSuccessfulSubmit();
                     ToastNotification.addSuccessMessage(t('Severity has been successfully updated'));

package/lib/esm/components/shared/fileUpload/FileLister.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"FileLister.d.ts","sourceRoot":"","sources":["../../../../../src/components/shared/fileUpload/FileLister.tsx"],"names":[],"mappings":"AASA,OAAO,KAAK,MAAM,OAAO,CAAC;AAuB1B,OAAO,EAAiB,UAAU,EAAE,MAAM,6BAA6B,CAAC;AAGxE,eAAO,MAAM,qBAAqB,2FAAyC,CAAC;AAiB5E,UAAU,MAAM;IACZ,kBAAkB,EAAE,UAAU,EAAE,CAAC;IACjC,UAAU,EAAE,CAAC,eAAe,EAAE,UAAU,EAAE,WAAW,EAAE,MAAM,EAAE,OAAO,CAAC,EAAE,OAAO,CAAC,UAAU,CAAC,KAAK,IAAI,CAAC;IACtG,YAAY,EAAE,CAAC,aAAa,EAAE,MAAM,EAAE,SAAS,CAAC,EAAE,UAAU,KAAK,IAAI,CAAC;IACtE,OAAO,CAAC,EAAE,CAAC,YAAY,EAAE,MAAM,KAAK,IAAI,CAAC;IACzC,eAAe,CAAC,EAAE,CAAC,YAAY,EAAE,MAAM,KAAK,IAAI,CAAC;IACjD,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,iBAAiB,CAAC,EAAE,CAAC,KAAK,KAAA,KAAK,IAAI,CAAC;CACvC;AAED,MAAM,CAAC,OAAO,UAAU,UAAU,CAAC,KAAK,EAAE,MAAM,qBAqS/C"}

package/lib/esm/components/shared/fileUpload/FileLister.js

@@ -11,7 +11,7 @@ import React from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { useCaseSelector } from '../../../context/CaseContext';
 import { ATTACHMENT_DESCRIPTION_LENGTH_LIMIT } from '../../../reducers/CaseConstNTypes';
-import { isAnalysingFile, isAnalysisFailed, isFileDeleted, isUploadAborted, isUploadedAndAnalysisFailed, isUploadedAndAnalysisSkipped, isUploadedAndAnalyzed, isUploadFailed, isUploading, isUploadingAttachment, isUploadingOnCase, isUploadingOnSession, isUploadOnTrack, isVerifyingUpload, shouldHideDescription, } from './reducer/AttachmentHelper';
+import { isAnalysingFile, isAnalysisFailed, isFileDeleted, isUploadAborted, isUploadedAndAnalysisFailed, isUploadedAndAnalysisSkipped, isUploadedAndAnalyzed, isUploadFailed, isUploading, isUploadingAttachment, isUploadingOnCase, isUploadingOnSession, isUploadOnTrack, isVerifyingUpload, shouldHideDescription, shouldShowUploadProgressIndicator, } from './reducer/AttachmentHelper';
 import { FileStatusHelper } from './reducer/FileStatusHelper';
 export const CaseDiagnosticsStatus = pcm.preCase.diag.CaseDiagnosticsStatus;
 const analysisSteps = [
@@ -108,7 +108,7 @@ export default function FileLister(props) {
                             !isUploadOnTrack(localFile) && (React.createElement("i", { className: "icon-warning pf-v6-u-mr-sm", title: getUploadErrorMessage(localFile, localFile.uploadability), "aria-label": getUploadErrorMessage(localFile, localFile.uploadability) })),
                             isUploadedAndAnalysisFailed(localFile) && (React.createElement("i", { className: "icon-warning text-danger pf-v6-u-mr-sm", title: getUploadErrorMessage(localFile, localFile.uploadability), "aria-label": getUploadErrorMessage(localFile, localFile.uploadability) })),
                             isUploadedAndAnalyzed(localFile) && (React.createElement("i", { className: "icon-check-alt text-green pf-v6-u-mr-sm", title: t('File uploaded and analyzed'), "aria-label": t('File uploaded and analyzed') })),
-                            isUploading(localFile.uploadProgress.uploadStatus) && (React.createElement("div", { className: "pf-v6-u-mr-sm pf-v6-u-display-inline-block", style: { height: '20px', width: '20px' } },
+                            shouldShowUploadProgressIndicator(localFile, props.isSessionId) && (React.createElement("div", { className: "pf-v6-u-mr-sm pf-v6-u-display-inline-block", style: { height: '20px', width: '20px' } },
                                 React.createElement(CircularProgressbar, { title: getRadialProgressTitle(localFile), strokeWidth: 13, value: localFile.uploadProgress.percentUploaded }))),
                             React.createElement("span", null, `${localFile.name} (${humanizeSize(localFile.size)})`),
                             !localFile.uploadability.ableToUpload && (React.createElement("span", { className: "file-error" },

package/lib/esm/components/shared/fileUpload/reducer/AttachmentHelper.d.ts

@@ -5,6 +5,7 @@ import { AnalysisStatusConstants, AttachmentReducerDispatchType, IAnalysisResult
 export declare const onDrop: (dispatchToAttachmentReducer: AttachmentReducerDispatchType, isSessionId: boolean, isPrivate?: boolean) => (acceptedFiles: File[]) => void;
 export declare const isUploadingOnSession: (status: string) => status is UploadStatusConstants.uploadingOnSession;
 export declare const isUploadingOnCase: (status: string) => status is UploadStatusConstants.uploadingOnCase;
+export declare const isAttachedOnCase: (status: string) => status is UploadStatusConstants.attachedOnCase;
 export declare const isVerifyingSessionUpload: (status: string) => status is UploadStatusConstants.verifyingSessionUpload;
 export declare const isVerifyingCaseUpload: (status: string) => status is UploadStatusConstants.verifyingCaseUpload;
 export declare const isRestoredFromSession: (status: string) => status is UploadStatusConstants.restoredFromSession;
@@ -39,6 +40,8 @@ export declare const hasSomeSelectedFiles: (selectedLocalFiles: IFileLocal[]) =>
 export declare const isUploadingAttachment: (selectedLocalFiles: IFileLocal[]) => boolean;
 export declare const isAnalysingAnyAttachment: (selectedLocalFiles: IFileLocal[]) => boolean;
 export declare const canShowProgressBar: (file: IFileLocal) => boolean;
+/** Case discussion: show radial progress while queued (attachedOnCase) or actively uploading. */
+export declare const shouldShowUploadProgressIndicator: (file: IFileLocal, isSessionUpload: boolean) => boolean;
 export declare const shouldHideDescription: (file: IFileLocal, isSessionUpload: boolean) => boolean;
 export declare const isUploadOnTrack: (file: IFileLocal) => boolean;
 export declare const isUploadedAndAnalyzed: (file: IFileLocal) => boolean;

package/lib/esm/components/shared/fileUpload/reducer/AttachmentHelper.d.ts.map

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