npm - @rh-support/troubleshoot - Versions diffs - 2.6.333 → 2.6.335 - Mend

@rh-support/troubleshoot 2.6.333 → 2.6.335

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.

Files changed (77) hide show

package/lib/esm/constants/caseDetailsConstants.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/constants/caseDetailsConstants.js CHANGED Viewed

@@ -29,7 +29,12 @@ export const CaseDetailsTabsEnum = {
 export var CaseStatusEnum;
 (function (CaseStatusEnum) {
     CaseStatusEnum["CLOSED"] = "Closed";
+    CaseStatusEnum["WAITING_ON_CUSTOMER_ACTION_REQUIRED"] = "Waiting on Customer Action Required";
+    CaseStatusEnum["WAITING_ON_CUSTOMER_SOLUTION_DELIVERED"] = "Waiting on Customer Solution Delivered";
+    CaseStatusEnum["IN_PROGRESS"] = "In Progress";
+    /** @deprecated Legacy alias -- do not use for new writes */
     CaseStatusEnum["WAITING_ON_CUSTOMER"] = "Waiting on Customer";
+    /** @deprecated Legacy alias -- do not use for new writes */
     CaseStatusEnum["WAITING_ON_REDHAT"] = "Waiting on Red Hat";
 })(CaseStatusEnum || (CaseStatusEnum = {}));
 export var CaseRecommendationEvalEnum;

package/lib/esm/hooks/useCaseComments/index.d.ts CHANGED Viewed

@@ -1,4 +1,4 @@
-export { CREATE_CASE_COMMENT } from './caseCommentMutation';
+export { CREATE_CASE_COMMENT } from '@rh-support/utils';
 export { GET_CASE_COMMENTS } from './caseCommentsQuery';
 export { deriveCreatedByType, deriveIsPublic, mapCaseCommentNode, mapCaseCommentsResponse, mapVisibility, } from './mapCaseComment';
 export type { ICaseCommentEdge, ICaseCommentNode, ICaseCommentsConnection, ICreateCaseCommentResponse, ICreateCaseCommentVariables, IGetCaseCommentsQueryResponse, IUseCaseCommentsOptions, } from './types';

package/lib/esm/hooks/useCaseComments/index.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/hooks/useCaseComments/index.js CHANGED Viewed

@@ -1,4 +1,4 @@
-export { CREATE_CASE_COMMENT } from './caseCommentMutation';
+export { CREATE_CASE_COMMENT } from '@rh-support/utils';
 export { GET_CASE_COMMENTS } from './caseCommentsQuery';
 export { deriveCreatedByType, deriveIsPublic, mapCaseCommentNode, mapCaseCommentsResponse, mapVisibility, } from './mapCaseComment';
 export { useCaseComments } from './useCaseComments';

package/lib/esm/hooks/useCaseComments/types.d.ts CHANGED Viewed

@@ -39,12 +39,16 @@ export interface IGetCaseCommentsQueryResponse {
         };
     };
 }
-export interface ICaseCommentsVariables {
-    filter: {
-        Case__c: {
-            eq: string;
-        };
+export interface ICaseCommentsFilter {
+    Case__c: {
+        eq: string;
+    };
+    Visibility__c?: {
+        eq: string;
     };
+}
+export interface ICaseCommentsVariables {
+    filter: ICaseCommentsFilter;
     orderBy?: Record<string, {
         order: 'ASC' | 'DESC';
     }>;
@@ -57,6 +61,8 @@ export interface IUseCaseCommentsOptions {
         order: 'ASC' | 'DESC';
     }>;
     first?: number;
+    /** When true, only Public comments are fetched (external / customer users). */
+    publicOnly?: boolean;
 }
 export interface ICreateCaseCommentInput {
     Case__c: string;

package/lib/esm/hooks/useCaseComments/types.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/hooks/useCaseComments/useCaseComments.d.ts CHANGED Viewed

@@ -9,8 +9,9 @@ interface IUseCaseCommentsReturn {
 /**
  * Fetches case comments from the Salesforce GraphQL API for a given case ID.
  * Supports custom sort ordering and pagination clamping (1–2000 records).
+ * External / customer users (no VIEW_PRIVATE_COMMENT) only receive Public comments.
  * Returns mapped ICaseComment[] along with loading, error, and refetch handles.
  */
-export declare function useCaseComments({ caseId, skip, orderBy, first }: IUseCaseCommentsOptions): IUseCaseCommentsReturn;
+export declare function useCaseComments({ caseId, skip, orderBy, first, publicOnly, }: IUseCaseCommentsOptions): IUseCaseCommentsReturn;
 export {};
 //# sourceMappingURL=useCaseComments.d.ts.map

package/lib/esm/hooks/useCaseComments/useCaseComments.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/hooks/useCaseComments/useCaseComments.js CHANGED Viewed

@@ -1,19 +1,32 @@
 import { useQuery } from '@apollo/client/react';
+import { ability, CaseDiscussionFields, resourceActions, resources } from '@rh-support/user-permissions';
 import clamp from 'lodash/clamp';
 import { useMemo } from 'react';
 import { GET_CASE_COMMENTS } from './caseCommentsQuery';
 import { mapCaseCommentsResponse } from './mapCaseComment';
 const MAX_FIRST = 2000;
 const MIN_FIRST = 1;
+function buildCaseCommentsFilter(caseId, publicOnly) {
+    if (publicOnly) {
+        return {
+            Case__c: { eq: caseId },
+            Visibility__c: { eq: 'Public' },
+        };
+    }
+    return { Case__c: { eq: caseId } };
+}
 /**
  * Fetches case comments from the Salesforce GraphQL API for a given case ID.
  * Supports custom sort ordering and pagination clamping (1–2000 records).
+ * External / customer users (no VIEW_PRIVATE_COMMENT) only receive Public comments.
  * Returns mapped ICaseComment[] along with loading, error, and refetch handles.
  */
-export function useCaseComments({ caseId, skip, orderBy, first }) {
+export function useCaseComments({ caseId, skip, orderBy, first, publicOnly, }) {
+    const canSeePrivateComments = ability.can(resourceActions.PATCH, resources.CASE_COMMENTS, CaseDiscussionFields.VIEW_PRIVATE_COMMENT);
+    const shouldFilterPublicOnly = publicOnly !== null && publicOnly !== void 0 ? publicOnly : !canSeePrivateComments;
     const { data, loading, error, refetch } = useQuery(GET_CASE_COMMENTS, {
         variables: {
-            filter: { Case__c: { eq: caseId } },
+            filter: buildCaseCommentsFilter(caseId, shouldFilterPublicOnly),
             orderBy: orderBy !== null && orderBy !== void 0 ? orderBy : { LastModifiedDate: { order: 'DESC' } },
             first: clamp(first !== null && first !== void 0 ? first : MAX_FIRST, MIN_FIRST, MAX_FIRST),
         },

package/lib/esm/hooks/useCaseComments/useCreateCaseComment.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/hooks/useCaseComments/useCreateCaseComment.js CHANGED Viewed

@@ -8,8 +8,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
     });
 };
 import { useMutation } from '@apollo/client/react';
-import { sanitizeForSalesforce } from '@rh-support/utils';
-import { CREATE_CASE_COMMENT } from './caseCommentMutation';
+import { CREATE_CASE_COMMENT, sanitizeForSalesforce } from '@rh-support/utils';
 import { mapVisibility } from './mapCaseComment';
 /**
  * Wraps the CREATE_CASE_COMMENT GraphQL mutation.

package/lib/esm/hooks/useCaseUpdateErrorMessage.d.ts CHANGED Viewed

@@ -1,4 +1,4 @@
 export declare function useCaseUpdateErrorMessage(): {
-    showError: (e: any, message500: any) => void;
+    showError: (e: any, fallbackMessage: string) => void;
 };
 //# sourceMappingURL=useCaseUpdateErrorMessage.d.ts.map

package/lib/esm/hooks/useCaseUpdateErrorMessage.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/hooks/useCaseUpdateErrorMessage.js CHANGED Viewed

@@ -1,17 +1,27 @@
-import { formattedApiErrorMessage, ToastNotification } from '@rh-support/components';
+import { formattedApiErrorMessage, getDirectErrorMessage, ToastNotification } from '@rh-support/components';
 import { useTranslation } from 'react-i18next';
-// TO DO
 export function useCaseUpdateErrorMessage() {
     const { t } = useTranslation();
-    const showError = (e, message500) => {
-        const errorMessage = formattedApiErrorMessage(e, {
-            '500': { title: t('There was a problem with your request'), message: message500 },
-            '403': {
-                title: t('There was a problem with your request'),
-                message: t('You are not authorized to update this case.'),
-            },
-        });
-        ToastNotification.addDangerMessage(errorMessage);
+    const showError = (e, fallbackMessage) => {
+        const errorCode = Number.parseInt((e === null || e === void 0 ? void 0 : e.code) || (e === null || e === void 0 ? void 0 : e.status)) || 0;
+        const hasSpecificHandler = errorCode === 500 || errorCode === 403;
+        if (hasSpecificHandler) {
+            const errorMessage = formattedApiErrorMessage(e, {
+                '500': { title: t('There was a problem with your request'), message: t(fallbackMessage) },
+                '403': {
+                    title: t('There was a problem with your request'),
+                    message: t('You are not authorized to update this case.'),
+                },
+            });
+            ToastNotification.addDangerMessage(errorMessage);
+            return;
+        }
+        const directMessage = getDirectErrorMessage(e);
+        if (directMessage) {
+            ToastNotification.addDangerMessage(directMessage);
+            return;
+        }
+        ToastNotification.addDangerMessage(fallbackMessage);
     };
     return { showError };
 }

package/lib/esm/reducers/CaseConstNTypes.d.ts CHANGED Viewed

@@ -221,6 +221,7 @@ export interface ICaseDetailsState {
     issue?: string;
     noClusterIdReason?: string;
     noClusterIdReasonExplanation?: string;
+    additionalCaseInformation?: string | Record<string, unknown> | null;
     notes?: string;
     openshiftClusterID?: string | null;
     openshiftClusterVersion?: string;
@@ -294,6 +295,8 @@ export interface ICaseState {
     isPostingRemoteRequestCommentCompleted?: boolean;
     isPostingRemoteRequestCommentCompletedErrorMessage?: string | undefined;
     isExistingPhoneNumber?: boolean;
+    /** True only when the user edits the case-owner phone input (not auto-prefill). */
+    hasUserUpdatedSuppliedPhone?: boolean;
     hasLoggedInUserConfirmedPhoneNumber?: 'True' | 'False' | 'Deferred' | undefined;
     shouldNotSetPhoneCountryCode?: boolean;
     ftsContactSameAsOwner?: boolean;

package/lib/esm/reducers/CaseConstNTypes.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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1	+ 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package/lib/esm/reducers/CaseConstNTypes.js CHANGED Viewed

@@ -238,6 +238,7 @@ export const initialCaseState = {
     isPostingRemoteRequestCommentCompleted: false,
     isPostingRemoteRequestCommentCompletedErrorMessage: '',
     isExistingPhoneNumber: false,
+    hasUserUpdatedSuppliedPhone: false,
     hasLoggedInUserConfirmedPhoneNumber: 'False',
     shouldNotSetPhoneCountryCode: false,
     ftsContactSameAsOwner: false,

package/lib/esm/reducers/CaseDiscussionTabReducer.d.ts CHANGED Viewed

@@ -35,6 +35,9 @@ export interface IDiscussionState {
     sort: ISort;
     allDiscussions: IDiscussion[];
     discussionFiltersListState: IFilter[];
+    replyingToAuthor: string | null;
+    replyingToCommentId: string | null;
+    replyingToTimestamp: string | null;
 }
 export declare const initialDiscussionState: IDiscussionState;
 export declare enum DiscussionsConstants {
@@ -42,6 +45,8 @@ export declare enum DiscussionsConstants {
 }
 export declare const discussionReducer: (state: IDiscussionState, action: IActionType) => IDiscussionState;
 export declare const setSort: (dispatch: DiscussionsReducerDispatchType, sort: ISort, allDiscussions: IDiscussion[]) => void;
+export declare const setReplyingTo: (dispatch: DiscussionsReducerDispatchType, author: string, commentId: string, timestamp: string) => void;
+export declare const clearReplyingTo: (dispatch: DiscussionsReducerDispatchType) => void;
 export declare const setFilter: (dispatch: DiscussionsReducerDispatchType, selected: string[], discussionFiltersListState: IFilter[]) => void;
 export declare const setDiscussions: (dispatch: DiscussionsReducerDispatchType, comments: ICaseComment[], chats: ICaseChat[], attachments: IAttachment[], feedbacks: ICommentFeedback[], trackerUpdates: Partial<unknown[]>, discussionFiltersListState: IFilter[], canSeeExternalTracker: boolean, canSeeChat: boolean, canSeeAttachments: boolean) => void;
 export declare const updateAttacmentsAfterRemoval: (dispatch: DiscussionsReducerDispatchType, uuid_removed: string, allDiscussions: IDiscussion[], discussionFiltersListState: IFilter[]) => void;

package/lib/esm/reducers/CaseDiscussionTabReducer.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/reducers/CaseDiscussionTabReducer.js CHANGED Viewed

@@ -73,6 +73,9 @@ export const initialDiscussionState = {
     sort: discussionSortOrderConst[0],
     allDiscussions: [],
     discussionFiltersListState: initDiscussionFiltersListState,
+    replyingToAuthor: null,
+    replyingToCommentId: null,
+    replyingToTimestamp: null,
 };
 export var DiscussionsConstants;
 (function (DiscussionsConstants) {
@@ -95,6 +98,18 @@ export const setSort = (dispatch, sort, allDiscussions) => {
         payload: { sort, allDiscussions: sortedDiscussions },
     });
 };
+export const setReplyingTo = (dispatch, author, commentId, timestamp) => {
+    dispatch({
+        type: DiscussionsConstants.updateDiscussionState,
+        payload: { replyingToAuthor: author, replyingToCommentId: commentId, replyingToTimestamp: timestamp },
+    });
+};
+export const clearReplyingTo = (dispatch) => {
+    dispatch({
+        type: DiscussionsConstants.updateDiscussionState,
+        payload: { replyingToAuthor: null, replyingToCommentId: null, replyingToTimestamp: null },
+    });
+};
 export const setFilter = (dispatch, selected, discussionFiltersListState) => {
     const prevSelectedListLength = discussionFiltersListState.filter((filter) => filter.isSelected).length;
     if (selected.length > prevSelectedListLength &&

package/lib/esm/reducers/CaseHelpers.js CHANGED Viewed

@@ -260,7 +260,7 @@ const assignOptionalIdentifiers = (casePayload, caseState) => {
         casePayload.EntitlementId = caseState.selectedEntitlementId;
     if (!isEmpty(caseState.selectedVersionId))
         casePayload.ProductId = caseState.selectedVersionId;
-    if (!isEmpty(countryCode) && !isEmpty(phoneLine)) {
+    if (caseState.hasUserUpdatedSuppliedPhone && !isEmpty(countryCode) && !isEmpty(phoneLine)) {
         casePayload.SuppliedPhone = `${countryCode} ${phoneLine}`;
     }
     if (!isEmpty(case_details.alternateId))

package/lib/esm/reducers/CaseReducer.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/reducers/CaseReducer.js CHANGED Viewed

@@ -20,7 +20,7 @@ var __rest = (this && this.__rest) || function (s, e) {
 };
 import { contacts, kase, pcm, publicApi } from '@cee-eng/hydrajs';
 import { formattedApiErrorMessage } from '@rh-support/components';
-import { CREATE_CASE_LABEL_LINK, CREATE_SUPPORT_CASE, dtmTrackEventCaseCreationStepEncountered, fetchCaseDetailsByCaseNumber, fetchLoggedInUserAccountContactsFromGraphQL, GET_ACCOUNT, GET_CASE_GROUP, GET_PRODUCTS, getAccountQueryVariables, getApiResourceObject, handleGraphQLAccountResponse, handleGraphQLVersionsResponse, mapGraphQLCaseDetailsToCasePayload, PreviousToNewCaseTypeMap, updateCaseDetailsGraphQLRequest, } from '@rh-support/utils';
+import { CREATE_CASE_LABEL_LINK, CREATE_SUPPORT_CASE, dtmTrackEventCaseCreationStepEncountered, fetchCaseDetailsByCaseNumber, fetchLoggedInUserAccountContactsFromGraphQL, GET_ACCOUNT, GET_CASE_GROUP, GET_PRODUCTS, getAccountQueryVariables, getApiResourceObject, handleGraphQLAccountResponse, handleGraphQLVersionsResponse, mapGraphQLCaseDetailsToCasePayload, mapSfdcStatusToPortalStatus, PreviousToNewCaseTypeMap, updateCaseDetailsGraphQLRequest, } from '@rh-support/utils';
 // import delay from 'lodash/delay';
 import filter from 'lodash/filter';
 import find from 'lodash/find';
@@ -884,6 +884,9 @@ export const updateCaseDetailsGraphQL = (dispatch, apolloClient, caseNumber, cas
                 ? {
                     product: options.existingCaseDetails.product,
                     version: options.existingCaseDetails.version,
+                    noClusterIdReason: options.existingCaseDetails.noClusterIdReason,
+                    noClusterIdReasonExplanation: options.existingCaseDetails.noClusterIdReasonExplanation,
+                    additionalCaseInformation: options.existingCaseDetails.additionalCaseInformation,
                 }
                 : undefined,
         });
@@ -1018,11 +1021,11 @@ export const getNotificationContacts4ExternalUser = (dispatch, users, loggedInUs
 export const checkForCaseStatusToggleOnAttachOrComment = (dispatch, isInternal, currentStatus) => {
     if (isInternal)
         return;
-    if (currentStatus === 'Closed' ||
-        currentStatus === 'Waiting on Customer' ||
-        currentStatus === 'Waiting on Customer Action Required' ||
-        currentStatus === 'Waiting on Customer Solution Delivered') {
-        setCaseDetails(dispatch, { status: 'Waiting on Red Hat' });
+    const portalStatus = mapSfdcStatusToPortalStatus(currentStatus);
+    if (portalStatus === 'Closed' ||
+        portalStatus === 'Waiting on Customer Action Required' ||
+        portalStatus === 'Waiting on Customer Solution Delivered') {
+        setCaseDetails(dispatch, { status: 'In Progress' });
     }
 };
 // to fetch all users for the selected case group after fetching case details so that we can

package/lib/esm/scss/_main.scss CHANGED Viewed

@@ -605,6 +605,15 @@ div.support-grid-case-details.support-case {
     }
 }
+.post-comment-reply-banner {
+    display: flex;
+    align-items: center;
+    justify-content: space-between;
+    padding: var(--pf-t--global--spacer--xs) var(--pf-t--global--spacer--sm);
+    background: var(--pf-t--global--background--color--secondary--default);
+    border-radius: var(--pf-t--global--border--radius--small);
+}
 .text-danger {
     color: #c9190b !important;
 }

package/package.json CHANGED Viewed

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.6.333",
+    "version": "2.6.335",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -52,11 +52,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.5.206",
-        "@rh-support/react-context": "2.5.301",
+        "@rh-support/components": "2.5.208",
+        "@rh-support/react-context": "2.5.303",
         "@rh-support/types": "2.0.26",
-        "@rh-support/user-permissions": "2.5.153",
-        "@rh-support/utils": "2.5.134",
+        "@rh-support/user-permissions": "2.5.155",
+        "@rh-support/utils": "2.5.136",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "date-fns": "3.6.0",
@@ -128,5 +128,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "88d89bff33ac253421a7d05cb12f9d36212b2b4a"
+    "gitHead": "f7a13ec00f6cb4714674e5cbfc342df08a509f06"
 }

package/lib/esm/hooks/useCaseComments/caseCommentMutation.d.ts DELETED Viewed

@@ -1,4 +0,0 @@
-import { TypedDocumentNode } from '@apollo/client/core';
-import { ICreateCaseCommentResponse, ICreateCaseCommentVariables } from './types';
-export declare const CREATE_CASE_COMMENT: TypedDocumentNode<ICreateCaseCommentResponse, ICreateCaseCommentVariables>;
-//# sourceMappingURL=caseCommentMutation.d.ts.map

package/lib/esm/hooks/useCaseComments/caseCommentMutation.d.ts.map DELETED Viewed

	@@ -1 +0,0 @@
1	- {"version":3,"file":"caseCommentMutation.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/caseCommentMutation.ts"],"names":[],"mappings":"AAAA,OAAO,EAAO,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAE7D,OAAO,EAAE,0BAA0B,EAAE,2BAA2B,EAAE,MAAM,SAAS,CAAC;AAElF,eAAO,MAAM,mBAAmB,EAAE,iBAAiB,CAAC,0BAA0B,EAAE,2BAA2B,CAU1G,CAAC"}

package/lib/esm/hooks/useCaseComments/caseCommentMutation.js DELETED Viewed

@@ -1,12 +0,0 @@
-import { gql } from '@apollo/client/core';
-export const CREATE_CASE_COMMENT = gql `
-    mutation CreateCaseComment($commentInput: RedHatSupportCaseComment__cCreateRepresentation!) {
-        redhat_support_uiapi {
-            CaseComment__cCreate(input: { RedHatSupportCaseComment__c: $commentInput }) {
-                RedHatSupportRecord {
-                    Id
-                }
-            }
-        }
-    }
-`;