@rh-support/troubleshoot 2.6.312 → 2.6.313

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.js

@@ -98,9 +98,9 @@ export function RequestEscalationModal(props) {
                     caseInput: {
                         Subject: formState.subject,
                         Description: formState.description,
-                        Status: 'New',
+                        Status: 'In Progress',
                         Origin: 'Portal ACE',
-                        Priority: props.severity ? `P${props.severity.charAt(0)}` : 'Medium',
+                        Priority: props.severity || '3 (Medium)',
                         Type: 'RME',
                         RecordTypeId: '012Ek00000JUtx5IAD',
                         ParentId: caseSalesforceId,

package/lib/esm/components/CaseEditView/CaseOverview/index.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseOverview/index.tsx"],"names":[],"mappings":"AAmCA,OAAO,KAAkD,MAAM,OAAO,CAAC;AA2BvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,MAAM,CAAC,OAAO,UAAU,YAAY,CAAC,KAAK,EAAE,MAAM,qBAihBjD"}
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseOverview/index.tsx"],"names":[],"mappings":"AAmCA,OAAO,KAAkD,MAAM,OAAO,CAAC;AA4BvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,MAAM,CAAC,OAAO,UAAU,YAAY,CAAC,KAAK,EAAE,MAAM,qBAkhBjD"}

package/lib/esm/components/CaseEditView/CaseOverview/index.js

@@ -30,7 +30,8 @@ import { usePostComment } from '../../shared/usePostComment';
 import { ReopenCaseModal } from '../ConfirmationModals/ReopenCaseModal';
 import { PDFContext } from '../PDFContainer';
 import { CaseInformation } from '../Tabs/CaseDetails/CaseInformation';
-import { CaseContactPhoneNumberAlert } from '../Tabs/CaseDetails/CasePhoneNumberConfirmAlert';
+// TODO: Re-enable once phone number verification flow is fully supported with GraphQL
+// import { CaseContactPhoneNumberAlert } from '../Tabs/CaseDetails/CasePhoneNumberConfirmAlert';
 import Summary from '../Tabs/CaseDetails/Summary';
 import CaseOwnerInfo from './CaseOwnerInfo';
 import CaseStatus from './CaseStatus';
@@ -254,7 +255,6 @@ export default function CaseOverview(props) {
                                 React.createElement(Trans, null, "Case inactivity warning")),
                             React.createElement("p", { className: "pf-v6-u-mb-sm" },
                                 React.createElement(Trans, null, "The customer has received two warnings regarding inactivity. This case will be closed soon if we don't receive any input."))) })))),
-                React.createElement(CaseContactPhoneNumberAlert, { isReview: true, tabRef: props.tabsRef }),
                 React.createElement("header", { className: "pf-v6-u-mb-sm pf-v6-u-mt-lg" },
                     React.createElement("h2", { className: "case-ID" },
                         React.createElement(Trans, null, "Case"),

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsManagement.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAG5D,OAAO,KAA+B,MAAM,OAAO,CAAC;AACpD,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAmBvD,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CAClD;AAED,MAAM,CAAC,OAAO,UAAU,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBA0E1D"}
+{"version":3,"file":"CaseDetailsManagement.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAG5D,OAAO,KAA+B,MAAM,OAAO,CAAC;AACpD,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAoBvD,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CAClD;AAED,MAAM,CAAC,OAAO,UAAU,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBA2E1D"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.js

@@ -14,7 +14,8 @@ import { PartnerCaseHelper } from '../../ShareCase/PartnerCaseHelper';
 import { ShareWithPartner } from '../../ShareCase/PartnerShare';
 import { CaseContactPhoneNumber } from './CaseContactPhoneNumber';
 import CaseInternalStatus from './CaseInternalStatus';
-import { CaseContactPhoneNumberAlert } from './CasePhoneNumberConfirmAlert';
+// TODO: Re-enable once phone number verification flow is fully supported with GraphQL
+// import { CaseContactPhoneNumberAlert } from './CasePhoneNumberConfirmAlert';
 import CaseReferenceNumber from './CaseReferenceNumber';
 import CaseSbrGroups from './CaseSbrGroups';
 import SFDCUrl from './SFDCUrl';
@@ -43,7 +44,6 @@ export default function CaseDetailsManagement(props) {
                         React.createElement(OwnerSelector, null)),
                     React.createElement(FlexItem, { flex: { default: 'flex_1' } },
                         React.createElement(CaseContactPhoneNumber, null))),
-                React.createElement(CaseContactPhoneNumberAlert, { isConfirm: true }),
                 canSeeInternalStatus && React.createElement(CaseInternalStatus, null),
                 canSeeSBRGroups && React.createElement(CaseSbrGroups, null),
                 React.createElement(Flex, { direction: { default: 'column', lg: 'row' } },

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/ProductVersion.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ProductVersion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/ProductVersion.tsx"],"names":[],"mappings":"AAoCA,OAAO,KAAkD,MAAM,OAAO,CAAC;AASvE,UAAU,MAAM;IACZ,yBAAyB,CAAC,EAAE,OAAO,CAAC;CACvC;AAED,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,qBAuUrC;AAED,eAAe,eAAe,CAAC"}
+{"version":3,"file":"ProductVersion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/ProductVersion.tsx"],"names":[],"mappings":"AA0CA,OAAO,KAAkD,MAAM,OAAO,CAAC;AASvE,UAAU,MAAM;IACZ,yBAAyB,CAAC,EAAE,OAAO,CAAC;CACvC;AAED,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,qBAkXrC;AAED,eAAe,eAAe,CAAC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/ProductVersion.js

@@ -12,7 +12,7 @@ import { Alert, AlertVariant, Button, MenuToggle, Select, SelectList, SelectOpti
 import TimesIcon from '@patternfly/react-icons/dist/js/icons/times-icon';
 import { AlertMessage, AlertType, SingleSelectDropdown, ToastNotification, useSelectKeyboardNavigator, } from '@rh-support/components';
 import { fetchProducts, GlobalMetadataDispatchContext, GlobalMetadataStateContext, useCanEditCase, } from '@rh-support/react-context';
-import { haventLoadedMetadata, toOption } from '@rh-support/utils';
+import { haventLoadedMetadata, resolveProductServiceLevelsForAccount, toOption, } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import isUndefined from 'lodash/isUndefined';
@@ -21,7 +21,7 @@ import React, { useContext, useEffect, useRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../../../context/CaseContext';
 import { useCaseUpdateErrorMessage } from '../../../../hooks/useCaseUpdateErrorMessage';
-import { getVersionsDetails, updateCaseDetailsGraphQL } from '../../../../reducers/CaseReducer';
+import { getVersionsDetails, setCaseState, updateCaseDetailsGraphQL } from '../../../../reducers/CaseReducer';
 import { getProductObj } from '../../../shared/utils';
 import { PDFContext } from '../../PDFContainer';
 function ProductNVersion(props) {
@@ -32,13 +32,14 @@ function ProductNVersion(props) {
     const [isVersionUpdating, setIsVersionUpdating] = useState(false);
     const [isOpen, setIsOpen] = useState(false);
     const textInputRef = useRef();
-    const { product, version, caseNumber, existingCaseDetails, versionsDetails, isCaseUpdating } = useCaseSelector((state) => ({
+    const { product, version, caseNumber, existingCaseDetails, versionsDetails, isCaseUpdating, selectedAccountDetails, } = useCaseSelector((state) => ({
         product: state.caseDetails.product,
         version: state.caseDetails.version,
         caseNumber: state.caseDetails.caseNumber,
         existingCaseDetails: state.caseDetails,
         versionsDetails: state.versionsDetails,
         isCaseUpdating: state.isCaseUpdating,
+        selectedAccountDetails: state.selectedAccountDetails,
     }), isEqual);
     const caseDispatch = useCaseDispatch();
     const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
@@ -105,6 +106,7 @@ function ProductNVersion(props) {
         }
     };
     const updateProductVerstion = (selectedProduct, selectedVersion) => __awaiter(this, void 0, void 0, function* () {
+        var _a, _b;
         let onlyVersionChanged = false;
         try {
             if (product === selectedProduct) {
@@ -112,10 +114,31 @@ function ProductNVersion(props) {
             }
             setIsProductUpdating(true);
             setIsVersionUpdating(true);
-            yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, caseNumber, {
-                product: selectedProduct,
-                version: selectedVersion,
-            }, false, { existingCaseDetails });
+            const selectedVersionId = (_b = (_a = versionsDetails.data) === null || _a === void 0 ? void 0 : _a.find((v) => v.name === selectedVersion)) === null || _b === void 0 ? void 0 : _b.id;
+            const serviceLevels = !onlyVersionChanged
+                ? resolveProductServiceLevelsForAccount(selectedAccountDetails.data, allProducts.data.productsResult, selectedProduct)
+                : undefined;
+            yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, caseNumber, Object.assign(Object.assign(Object.assign({ product: selectedProduct, version: selectedVersion }, (selectedVersionId ? { productId: selectedVersionId } : {})), (!onlyVersionChanged && (serviceLevels === null || serviceLevels === void 0 ? void 0 : serviceLevels.defaultEntitlementId)
+                ? { entitlementId: serviceLevels.defaultEntitlementId }
+                : {})), (!onlyVersionChanged && (serviceLevels === null || serviceLevels === void 0 ? void 0 : serviceLevels.entitlementSla)
+                ? { entitlementSla: serviceLevels.entitlementSla }
+                : {})), false, { existingCaseDetails });
+            if (!onlyVersionChanged && (serviceLevels === null || serviceLevels === void 0 ? void 0 : serviceLevels.productServiceLevel)) {
+                setCaseState(caseDispatch, {
+                    isProductNotEntitled: false,
+                    productServiceLevel: serviceLevels.productServiceLevel,
+                    otherServiceLevels: serviceLevels.otherServiceLevels,
+                    selectedEntitlementId: serviceLevels.defaultEntitlementId,
+                });
+            }
+            else if (!onlyVersionChanged) {
+                setCaseState(caseDispatch, {
+                    isProductNotEntitled: true,
+                    productServiceLevel: undefined,
+                    otherServiceLevels: [],
+                    selectedEntitlementId: undefined,
+                });
+            }
             setIsProductUpdating(false);
             setIsVersionUpdating(false);
             if (onlyVersionChanged) {

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseAttachment.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseAttachment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseAttachment.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,WAAW,EAAE,MAAM,2CAA2C,CAAC;AAsBxE,OAAO,KAAuC,MAAM,OAAO,CAAC;AAS5D,UAAU,MAAM;IACZ,UAAU,EAAE,WAAW,CAAC;IACxB,kBAAkB,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC3C,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,gBAAgB,EAAE,CAAC,IAAI,EAAE,MAAM,EAAE,iBAAiB,EAAE,WAAW,KAAK,IAAI,CAAC;IACzE,eAAe,CAAC,EAAE,CAAC,YAAY,EAAE,MAAM,KAAK,IAAI,CAAC;IACjD,kBAAkB,EAAE,CAAC,EAAE,UAAU,EAAE,IAAI,EAAE,IAAI,EAAE,EAAE;QAAE,UAAU,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAA;KAAE,KAAK,IAAI,CAAC;CAChH;AAED,QAAA,MAAM,cAAc,4EA8RlB,CAAC;AAEH,eAAe,cAAc,CAAC"}
+{"version":3,"file":"CaseAttachment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseAttachment.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,WAAW,EAAE,MAAM,2CAA2C,CAAC;AAsBxE,OAAO,KAAuC,MAAM,OAAO,CAAC;AAS5D,UAAU,MAAM;IACZ,UAAU,EAAE,WAAW,CAAC;IACxB,kBAAkB,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC3C,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,gBAAgB,EAAE,CAAC,IAAI,EAAE,MAAM,EAAE,iBAAiB,EAAE,WAAW,KAAK,IAAI,CAAC;IACzE,eAAe,CAAC,EAAE,CAAC,YAAY,EAAE,MAAM,KAAK,IAAI,CAAC;IACjD,kBAAkB,EAAE,CAAC,EAAE,UAAU,EAAE,IAAI,EAAE,IAAI,EAAE,EAAE;QAAE,UAAU,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAA;KAAE,KAAK,IAAI,CAAC;CAChH;AAED,QAAA,MAAM,cAAc,4EAkSlB,CAAC;AAEH,eAAe,cAAc,CAAC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseAttachment.js

@@ -106,15 +106,23 @@ const CaseAttachment = React.forwardRef((props, ref) => {
             name: fileName,
         });
     };
+    // Prefer size (bytes); fall back to sizeKB when GraphQL only populated the KB field.
+    const attachmentSizeBytes = props.attachment.size > 0
+        ? props.attachment.size
+        : props.attachment.sizeKB > 0
+            ? props.attachment.sizeKB * 1024
+            : 0;
+    const attachmentSizeLabel = attachmentSizeBytes > 0 ? humanizeSize(attachmentSizeBytes) : '';
+    const attachmentLinkLabel = attachmentSizeLabel
+        ? `${props.attachment.fileName} (${attachmentSizeLabel})`
+        : props.attachment.fileName;
     const renderAttachmentLink = () => {
         // TODO: Re-enable secure support download gating when needed again
         // if (!loggedInUsersAccount.data.secureSupport) {
         //     if (isExportingPDF) {
         //         return (
         //             <a href={props.attachment.link}>
-        //                 <span>
-        //                     {props.attachment.fileName} ({humanizeSize(props.attachment.size)})
-        //                 </span>
+        //                 <span>{attachmentLinkLabel}</span>
         //             </a>
         //         );
         //     }
@@ -123,12 +131,11 @@ const CaseAttachment = React.forwardRef((props, ref) => {
         //             className="attachment-download-btn"
         //             title={t('Download {{fileName}}', { fileName: props.attachment.fileName })}
         //             variant={ButtonVariant.link}
+        //             isInline
         //             onClick={onAttachmentDownloadClick}
         //             data-tracking-id="attachment-download-button"
         //         >
-        //             <span>
-        //                 {props.attachment.fileName} ({humanizeSize(props.attachment.size)})
-        //             </span>
+        //             <span>{attachmentLinkLabel}</span>
         //         </Button>
         //     );
         // }
@@ -137,25 +144,15 @@ const CaseAttachment = React.forwardRef((props, ref) => {
         //         position={TooltipPosition.top}
         //         content={t(`You don't have appropriate permissions to download the attachment`)}
         //     >
-        //         <strong>
-        //             {props.attachment.fileName} ({humanizeSize(props.attachment.size)})
-        //         </strong>
+        //         <strong>{attachmentLinkLabel}</strong>
         //     </Tooltip>
         // );
         if (isExportingPDF) {
             return (React.createElement("a", { href: props.attachment.link },
-                React.createElement("span", null,
-                    props.attachment.fileName,
-                    " (",
-                    humanizeSize(props.attachment.size),
-                    ")")));
+                React.createElement("span", null, attachmentLinkLabel)));
         }
-        return (React.createElement(Button, { className: "attachment-download-btn", title: t('Download {{fileName}}', { fileName: props.attachment.fileName }), variant: ButtonVariant.link, onClick: onAttachmentDownloadClick, "data-tracking-id": "attachment-download-button" },
-            React.createElement("span", null,
-                props.attachment.fileName,
-                " (",
-                humanizeSize(props.attachment.size),
-                ")")));
+        return (React.createElement(Button, { className: "attachment-download-btn", title: t('Download {{fileName}}', { fileName: props.attachment.fileName }), variant: ButtonVariant.link, isInline: true, onClick: onAttachmentDownloadClick, "data-tracking-id": "attachment-download-button" },
+            React.createElement("span", null, attachmentLinkLabel)));
     };
     const onJumpToComment = (attachmentId) => () => props.showJumpToComment && props.onJumpToComment && props.onJumpToComment(attachmentId);
     if (((_a = props.attachment) === null || _a === void 0 ? void 0 : _a.isPrivate) && !canSeePrivateAttachments)

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CommentSearch.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CommentSearch.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CommentSearch.tsx"],"names":[],"mappings":"AASA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,OAAO,EAAkB,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAE5F,UAAU,MAAM;IACZ,eAAe,EAAE,WAAW,EAAE,CAAC;IAC/B,eAAe,CAAC,EAAE,CAAC,YAAY,EAAE,MAAM,EAAE,EAAE,WAAW,EAAE,MAAM,KAAK,IAAI,CAAC;IACxE,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAED,wBAAgB,aAAa,CAAC,KAAK,EAAE,MAAM,qBAsG1C"}
+{"version":3,"file":"CommentSearch.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CommentSearch.tsx"],"names":[],"mappings":"AASA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,OAAO,EAAkB,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAE5F,UAAU,MAAM;IACZ,eAAe,EAAE,WAAW,EAAE,CAAC;IAC/B,eAAe,CAAC,EAAE,CAAC,YAAY,EAAE,MAAM,EAAE,EAAE,WAAW,EAAE,MAAM,KAAK,IAAI,CAAC;IACxE,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAED,wBAAgB,aAAa,CAAC,KAAK,EAAE,MAAM,qBA6G1C"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CommentSearch.js

@@ -46,7 +46,13 @@ export function CommentSearch(props) {
             }
             else if (discussion.discussionType === DiscussionType.ATTACHMENT) {
                 const caseAttachment = discussion.item;
-                const caseAttachmentText = `delete ${caseAttachment.modifiedBy} ${caseAttachment.description || ''} ${caseAttachment.lastModifiedDate} ${caseAttachment.checksum || ''} Attached file ${caseAttachment.fileName} ${humanizeSize(caseAttachment.size)} to this case.`;
+                const attachmentSizeBytes = caseAttachment.size > 0
+                    ? caseAttachment.size
+                    : caseAttachment.sizeKB > 0
+                        ? caseAttachment.sizeKB * 1024
+                        : 0;
+                const attachmentSizeText = attachmentSizeBytes > 0 ? humanizeSize(attachmentSizeBytes) : '';
+                const caseAttachmentText = `delete ${caseAttachment.modifiedBy} ${caseAttachment.description || ''} ${caseAttachment.lastModifiedDate} ${caseAttachment.checksum || ''} Attached file ${caseAttachment.fileName}${attachmentSizeText ? ` ${attachmentSizeText}` : ''} to this case.`;
                 searchApi.indexDocument(discussion.item.id, caseAttachmentText || '');
             }
             else if (discussion.discussionType === DiscussionType.CHAT) {

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"PostComment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment.tsx"],"names":[],"mappings":"AAaA,OAAO,KAA+D,MAAM,OAAO,CAAC;AAMpF,OAAO,EAAE,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAmB5E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,cAAc,CAAC,EAAE,MAAM,OAAO,CAAC,IAAI,CAAC,CAAC;IACrC,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;IAC/B,kBAAkB,CAAC,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC5C,cAAc,CAAC,EAAE,MAAM,IAAI,CAAC;IAC5B;;;;;OAKG;IACH,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,cAAc,EAAE,WAAW,EAAE,CAAC;CACjC;AAED,wBAAgB,WAAW,CAAC,KAAK,EAAE,MAAM,qBAscxC"}
+{"version":3,"file":"PostComment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA+D,MAAM,OAAO,CAAC;AAMpF,OAAO,EAAE,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAmB5E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,cAAc,CAAC,EAAE,MAAM,OAAO,CAAC,IAAI,CAAC,CAAC;IACrC,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;IAC/B,kBAAkB,CAAC,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC5C,cAAc,CAAC,EAAE,MAAM,IAAI,CAAC;IAC5B;;;;;OAKG;IACH,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,cAAc,EAAE,WAAW,EAAE,CAAC;CACjC;AAED,wBAAgB,WAAW,CAAC,KAAK,EAAE,MAAM,qBA+bxC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.js

@@ -11,7 +11,7 @@ import { Alert, AlertVariant, Button, ButtonVariant, Checkbox } from '@patternfl
 import PlusIcon from '@patternfly/react-icons/dist/js/icons/plus-icon';
 import { EditorMode, LoadingIndicator, MarkdownEditor, ToastNotification, usePrevious } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanEditCase, useUserPreferences } from '@rh-support/react-context';
-import { ability, CaseDiscussionFields, CaseListFields, resourceActions, resources, } from '@rh-support/user-permissions';
+import { ability, CaseDiscussionFields, resourceActions, resources } from '@rh-support/user-permissions';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useCallback, useContext, useEffect, useRef, useState } from 'react';
@@ -33,7 +33,6 @@ export function PostComment(props) {
     const { t } = useTranslation();
     let { caseNumber } = props;
     const [isTextAreaFocused, setIsTextAreaFocused] = useState(false);
-    const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     const canPostPrivateComments = ability.can(resourceActions.PATCH, resources.CASE_COMMENTS, CaseDiscussionFields.POST_PRIVATE_COMMENT);
     const { createComment, loading: isPostingComment } = useCreateCaseComment();
     const dispatchToAttachmentReducer = useContext(AttachmentDispatchContext);
@@ -311,15 +310,15 @@ export function PostComment(props) {
             isModalOpen && loggedInUserRights.data.isInternal() && isPublic && (React.createElement(VerifyCaseStatusModal, { onClose: onCancel, onConfirm: onConfirm, isUpdating: isPostingComment, caseNumber: props.caseNumber })),
             React.createElement(Button, { "data-tracking-id": "postcomment-submit-button", type: "button", variant: ButtonVariant.primary, onClick: loggedInUser.data.isInternal && isPublic ? onBtnClick : isNotInternalConfirm, isDisabled: isSubmitDisabled, className: "postcomment-submit" },
                 React.createElement(Trans, null, "Submit")),
-            !isCommentEmpty && (React.createElement(Button, { className: "secondary-button-pill", "data-tracking-id": "postcomment-cancel-button", type: "button", variant: ButtonVariant.link, onClick: onCancelClick, isDisabled: isProcessing },
-                React.createElement(Trans, null, "Cancel"))),
-            canAddAttachments && (React.createElement(FileSelectorButton, { isSessionId: false, isDisabled: isFileUploadDisabled, buttonLabel: React.createElement(React.Fragment, null,
+            React.createElement(FileSelectorButton, { isSessionId: false, isDisabled: isFileUploadDisabled, buttonLabel: React.createElement(React.Fragment, null,
                     React.createElement(PlusIcon, null),
                     " ",
-                    React.createElement(Trans, null, "Attach a file")) })),
+                    React.createElement(Trans, null, "Attach files")) }),
+            React.createElement(Button, { className: "secondary-button-pill", "data-tracking-id": "postcomment-cancel-button", type: "button", variant: ButtonVariant.link, onClick: onCancelClick, isDisabled: isCommentEmpty || isProcessing },
+                React.createElement(Trans, null, "Cancel")),
             canPostPrivateComments && (React.createElement("span", { className: "post-comment-checkbox" },
                 React.createElement(Checkbox, { label: t('Private'), isChecked: !isPublic && canPostPrivateComments, onChange: handleCheckboxToggle, "aria-label": t('Private'), id: "private-comment", name: "private-comment", "data-tracking-id": "private-comment-checkbox" }))))),
-        canAddAttachments && (React.createElement("div", Object.assign({}, getRootProps(), { className: "post-comment-dropzone" }),
+        React.createElement("div", Object.assign({}, getRootProps(), { className: "post-comment-dropzone" }),
             React.createElement("input", Object.assign({}, getInputProps())),
-            React.createElement(FileUpload, { className: `file-upload-section ${hasSomeSelectedFilesLocal ? 'card card-white pf-v6-u-mt-lg pf-v6-u-p-lg' : ''}`, idToUploadTo: caseNumber, caseSalesforceId: caseSalesforceId, onUploadClick: onFileUploadClick, onCaseFileUploaded: onCaseFileUploaded, isSessionId: false, needsAnalyzing: false, autoUploadOnSelect: true, isPrivate: !isPublic, showDescriptionInfoMsg: true })))));
+            React.createElement(FileUpload, { className: `file-upload-section ${hasSomeSelectedFilesLocal ? 'card card-white pf-v6-u-mt-lg pf-v6-u-p-lg' : ''}`, idToUploadTo: caseNumber, caseSalesforceId: caseSalesforceId, onUploadClick: onFileUploadClick, onCaseFileUploaded: onCaseFileUploaded, isSessionId: false, needsAnalyzing: false, autoUploadOnSelect: true, isPrivate: !isPublic, showDescriptionInfoMsg: true }))));
 }

package/lib/esm/components/CaseInformation/CaseInformation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseInformation.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseInformation.tsx"],"names":[],"mappings":"AAYA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAErD,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAQvD,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,eAAe,CAAC,KAAK,EAAE,MAAM,qBAoHpD"}
+{"version":3,"file":"CaseInformation.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseInformation.tsx"],"names":[],"mappings":"AAYA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAErD,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAQvD,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,eAAe,CAAC,KAAK,EAAE,MAAM,qBAmHpD"}

package/lib/esm/components/CaseInformation/CaseInformation.js

@@ -16,11 +16,10 @@ export default function CaseInformation(props) {
     const { globalMetadataState: { allCaseTypes, allCaseSeverities, caseLanguages, loggedInUser, loggedInUserJwtToken, loggedInUsersAccount, loggedInUserRights, }, } = useContext(GlobalMetadataStateContext);
     const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
     const apolloClient = useApolloClient();
-    const { contactSSOName, selectedAccountDetails, ownersCaseGroups, hasInvalidEntitlements } = useCaseSelector((state) => ({
+    const { contactSSOName, selectedAccountDetails, ownersCaseGroups } = useCaseSelector((state) => ({
         contactSSOName: state.caseDetails.contactSSOName,
         ownersCaseGroups: state.ownersCaseGroups,
         selectedAccountDetails: state.selectedAccountDetails,
-        hasInvalidEntitlements: false, // TODO: remove this once we have a proper entitlement check
     }), isEqual);
     const isMetadataLoading = () => {
         return !isMetadataLoadingError() && (loggedInUser.isFetching || selectedAccountDetails.isFetching);
@@ -69,13 +68,13 @@ export default function CaseInformation(props) {
                 ' ',
                 React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
                 " for assistance.")),
-        React.createElement(AlertMessage, { show: hasInvalidEntitlements, variant: AlertType.DANGER, className: "pf-v6-u-mt-lg", isInline: true },
+        React.createElement(AlertMessage, { show: !loggedInUserRights.data.isEntitled(), variant: AlertType.DANGER, className: "pf-v6-u-mt-lg", isInline: true },
             React.createElement(Trans, { i18nKey: "i18ValidEntitlementContactCustomerService" },
                 "You need a valid entitlement to create a case.\u00A0 Please contact",
                 ' ',
                 React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
                 " for assistance.")),
-        !hasInvalidEntitlements &&
+        loggedInUserRights.data.isEntitled() &&
             !isMetadataLoading() &&
             !isMetadataLoadingError() &&
             loggedInUserRights.data.canManageCases() && (React.createElement(React.Fragment, null,

package/lib/esm/components/CaseInformation/FileDiag.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"FileDiag.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/FileDiag.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAQ/D,UAAU,MAAM;IACZ,SAAS,CAAC,EAAE,MAAM,CAAC;CACtB;AAED,wBAAgB,QAAQ,CAAC,KAAK,EAAE,MAAM,qBAuCrC"}
+{"version":3,"file":"FileDiag.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/FileDiag.tsx"],"names":[],"mappings":"AAIA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAQ/D,UAAU,MAAM;IACZ,SAAS,CAAC,EAAE,MAAM,CAAC;CACtB;AAED,wBAAgB,QAAQ,CAAC,KAAK,EAAE,MAAM,qBAqCrC"}

package/lib/esm/components/CaseInformation/FileDiag.js

@@ -1,6 +1,5 @@
 // TODO: Re-enable when Hydra/GraphQL attachment APIs support secure support again
 // import { GlobalMetadataStateContext } from '@rh-support/react-context';
-import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
 import { PreviousCaseTypes } from '@rh-support/utils';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useEffect, useState } from 'react';
@@ -11,7 +10,6 @@ import FileEARule, { getValidAttachmentRules } from '../ImproveCase/FileEARule';
 import { WidgetFileUploader } from '../shared/fileUpload/WidgetFileUploader';
 export function FileDiag(props) {
     const { sessionRestore: { activeSessionId }, } = useContext(SessionRestoreStateContext);
-    const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     // TODO: Re-enable when Hydra/GraphQL attachment APIs support secure support again
     // const {
     //     globalMetadataState: { loggedInUsersAccount },
@@ -24,8 +22,6 @@ export function FileDiag(props) {
     useEffect(() => {
         setIsIdea(caseType === PreviousCaseTypes.FEATURE_ENHANCEMENT);
     }, [caseType]);
-    if (!canAddAttachments)
-        return null;
     return (React.createElement(WidgetFileUploader, { className: props.className, idToUploadTo: activeSessionId, isPrivate: false, needsAnalyzing: isIdea ? false : true, isSessionId: true, 
         // isSecureSupport={loggedInUsersAccount.data.secureSupport!}
         // autoUploadOnSelect={loggedInUsersAccount.data.secureSupport ? false : true}

package/lib/esm/components/IdeaInformation/IdeaInformation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"IdeaInformation.d.ts","sourceRoot":"","sources":["../../../../src/components/IdeaInformation/IdeaInformation.tsx"],"names":[],"mappings":"AAaA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAkBrD,MAAM,CAAC,OAAO,UAAU,eAAe,sBAqJtC"}
+{"version":3,"file":"IdeaInformation.d.ts","sourceRoot":"","sources":["../../../../src/components/IdeaInformation/IdeaInformation.tsx"],"names":[],"mappings":"AAaA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAkBrD,MAAM,CAAC,OAAO,UAAU,eAAe,sBAoJtC"}

package/lib/esm/components/IdeaInformation/IdeaInformation.js

@@ -26,11 +26,10 @@ export default function IdeaInformation() {
     const { globalMetadataState: { allCaseTypes, allCaseSeverities, caseLanguages, loggedInUser, loggedInUserJwtToken, loggedInUsersAccount, loggedInUserRights, }, } = useContext(GlobalMetadataStateContext);
     const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
     const apolloClient = useApolloClient();
-    const { contactSSOName, selectedAccountDetails, ownersCaseGroups, hasInvalidEntitlements } = useCaseSelector((state) => ({
+    const { contactSSOName, selectedAccountDetails, ownersCaseGroups } = useCaseSelector((state) => ({
         contactSSOName: state.caseDetails.contactSSOName,
         ownersCaseGroups: state.ownersCaseGroups,
         selectedAccountDetails: state.selectedAccountDetails,
-        hasInvalidEntitlements: state.hasInvalidEntitlements,
     }), isEqual);
     const caseDispatch = useCaseDispatch();
     const isMetadataLoading = () => {
@@ -83,13 +82,13 @@ export default function IdeaInformation() {
                 ' ',
                 React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
                 " for assistance.")),
-        React.createElement(AlertMessage, { show: hasInvalidEntitlements, variant: AlertType.DANGER, className: "pf-v6-u-mb-md", isInline: true },
+        React.createElement(AlertMessage, { show: !loggedInUserRights.data.isEntitled(), variant: AlertType.DANGER, className: "pf-v6-u-mb-md", isInline: true },
             React.createElement(Trans, { i18nKey: "i18ValidEntitlementContactCustomerService" },
                 "You need a valid entitlement to create a case.\u00A0 Please contact",
                 ' ',
                 React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
                 " for assistance.")),
-        !hasInvalidEntitlements &&
+        loggedInUserRights.data.isEntitled() &&
             !isMetadataLoading() &&
             !isMetadataLoadingError() &&
             loggedInUserRights.data.canManageCases() && (React.createElement(React.Fragment, null,

package/lib/esm/components/shared/fileUpload/FileUpload.js

@@ -1,7 +1,7 @@
 import React, { useContext } from 'react';
 import { Trans } from 'react-i18next';
 import FileLister from './FileLister';
-import { isUploadingAttachment } from './reducer/AttachmentHelper';
+import { hasSomeSelectedFiles, isUploadingAttachment } from './reducer/AttachmentHelper';
 import { AttachmentStateContext } from './reducer/AttachmentReducerContext';
 import { FileUploadButton } from './UploadButton';
 import { useFileUploader } from './useFileUploader';
@@ -14,12 +14,11 @@ const defaultProps = {
     showDescriptionInfoMsg: false,
 };
 function FileUpload(props) {
-    var _a, _b, _c;
     // Attachment Reducer Related
     const { attachmentState } = useContext(AttachmentStateContext);
     const { editFile, removeFile, retryUpload, uploadAll, retryAnalysis } = useFileUploader(props);
     return (React.createElement("section", { className: `${props.className}`, id: `${props.id}` },
-        ((_c = (_b = (_a = attachmentState === null || attachmentState === void 0 ? void 0 : attachmentState.caseFiles) === null || _a === void 0 ? void 0 : _a.selectedLocalFiles) === null || _b === void 0 ? void 0 : _b.length) !== null && _c !== void 0 ? _c : 0) > 0 && (React.createElement(React.Fragment, null,
+        hasSomeSelectedFiles(attachmentState.caseFiles.selectedLocalFiles) && (React.createElement(React.Fragment, null,
             !props.isSessionId ? (React.createElement("h4", null,
                 React.createElement(Trans, null, "Uploading attachment(s)"))) : null,
             React.createElement(FileLister, { onRetryAnalysis: retryAnalysis, selectedLocalFiles: attachmentState.caseFiles.selectedLocalFiles, onFileEdit: editFile, onFileRemove: removeFile, onRetry: retryUpload, isSessionId: props.isSessionId, showSlowUploadMsg: attachmentState.showUploadingOnSlowConnectionMsg }))),

package/lib/esm/components/shared/fileUpload/reducer/AttachmentHelper.d.ts

@@ -34,6 +34,7 @@ export declare const hasSomeUnUploadedAttachments: (selectedLocalFiles: IFileLoc
 export declare const hasQueuedAttachmentUploads: (selectedLocalFiles: IFileLocal[]) => boolean;
 /** Aborted/failed rows should stay in the upload panel until the user clicks Remove. */
 export declare const hasAbortedOrFailedAttachments: (selectedLocalFiles: IFileLocal[]) => boolean;
+/** True when at least one non-deleted file remains in the upload queue (UI visibility). */
 export declare const hasSomeSelectedFiles: (selectedLocalFiles: IFileLocal[]) => boolean;
 export declare const isUploadingAttachment: (selectedLocalFiles: IFileLocal[]) => boolean;
 export declare const isAnalysingAnyAttachment: (selectedLocalFiles: IFileLocal[]) => boolean;

package/lib/esm/components/shared/fileUpload/reducer/AttachmentHelper.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"AttachmentHelper.d.ts","sourceRoot":"","sources":["../../../../../../src/components/shared/fileUpload/reducer/AttachmentHelper.ts"],"names":[],"mappings":"AACA,OAAO,EAAE,qBAAqB,EAAE,MAAM,oDAAoD,CAAC;AAC3F,OAAO,EAAE,0BAA0B,EAAE,MAAM,2CAA2C,CAAC;AAEvF,OAAO,EACH,iBAAiB,EAUpB,MAAM,mBAAmB,CAAC;AAO3B,OAAO,EACH,uBAAuB,EAEvB,6BAA6B,EAK7B,gBAAgB,EAChB,UAAU,EACV,UAAU,EACV,eAAe,EAMf,qBAAqB,EACxB,MAAM,qBAAqB,CAAC;AAG7B,eAAO,MAAM,MAAM,GACd,6BAA6B,6BAA6B,EAAE,aAAa,OAAO,EAAE,mBAAiB,MACnG,eAAe,IAAI,EAAE,SA+BrB,CAAC;AAiBN,eAAO,MAAM,oBAAoB,GAAI,QAAQ,MAAM,uDAAwD,CAAC;AAC5G,eAAO,MAAM,iBAAiB,GAAI,QAAQ,MAAM,oDAAqD,CAAC;AACtG,eAAO,MAAM,wBAAwB,GAAI,QAAQ,MAAM,2DAA4D,CAAC;AACpH,eAAO,MAAM,qBAAqB,GAAI,QAAQ,MAAM,wDAAyD,CAAC;AAC9G,eAAO,MAAM,qBAAqB,GAAI,QAAQ,MAAM,wDAAyD,CAAC;AAC9G,eAAO,MAAM,uBAAuB,GAAI,QAAQ,MAAM,kGACiC,CAAC;AACxF,eAAO,MAAM,oBAAoB,GAAI,QAAQ,MAAM,mDAAoD,CAAC;AACxG,eAAO,MAAM,qBAAqB,GAAI,QAAQ,MAAM,0DAA2D,CAAC;AAChH,eAAO,MAAM,kBAAkB,GAAI,QAAQ,MAAM,uDAAwD,CAAC;AAC1G,eAAO,MAAM,cAAc,GAAI,QAAQ,MAAM,iDAAkD,CAAC;AAEhG,eAAO,MAAM,oBAAoB,GAAI,QAAQ,MAAM,yDAA0D,CAAC;AAC9G,eAAO,MAAM,eAAe,GAAI,QAAQ,MAAM,wDAAyD,CAAC;AACxG,eAAO,MAAM,kBAAkB,GAAI,QAAQ,MAAM,uDAAwD,CAAC;AAC1G,eAAO,MAAM,gBAAgB,GAAI,QAAQ,MAAM,qDAAsD,CAAC;AACtG,eAAO,MAAM,iBAAiB,GAAI,QAAQ,MAAM,sDAAuD,CAAC;AAExG,eAAO,MAAM,iBAAiB,GAAI,QAAQ,MAAM,uGAAsE,CAAC;AACvH,eAAO,MAAM,WAAW,GAAI,QAAQ,MAAM,+NAC0E,CAAC;AACrH,eAAO,MAAM,gBAAgB,GAAI,QAAQ,MAAM,yIAAoE,CAAC;AACpH,eAAO,MAAM,cAAc,GAAI,QAAQ,MAAM,qGAAgE,CAAC;AAC9G,eAAO,MAAM,eAAe,GAAI,QAAQ,MAAM,4CAA6C,CAAC;AAC5F,eAAO,MAAM,aAAa,GAAI,QAAQ,MAAM,4CAA6C,CAAC;AAE1F,eAAO,MAAM,0BAA0B,GAAI,oBAAoB,UAAU,EAAE,YACmC,CAAC;AAC/G,eAAO,MAAM,0BAA0B,GAAI,oBAAoB,UAAU,EAAE,YACyC,CAAC;AACrH,eAAO,MAAM,4BAA4B,GAAI,oBAAoB,UAAU,EAAE,YASxE,CAAC;AAEN;;;GAGG;AACH,eAAO,MAAM,0BAA0B,GAAI,oBAAoB,UAAU,EAAE,YAWtE,CAAC;AAEN,wFAAwF;AACxF,eAAO,MAAM,6BAA6B,GAAI,oBAAoB,UAAU,EAAE,YAQzE,CAAC;AAEN,2FAA2F;AAC3F,eAAO,MAAM,oBAAoB,GAAI,oBAAoB,UAAU,EAAE,YACuC,CAAC;AAC7G,eAAO,MAAM,qBAAqB,GAAI,oBAAoB,UAAU,EAAE,YACmC,CAAC;AAE1G,eAAO,MAAM,wBAAwB,GAAI,oBAAoB,UAAU,EAAE,YACwC,CAAC;AAElH,eAAO,MAAM,kBAAkB,GAAI,MAAM,UAAU,YACuD,CAAC;AAC3G,eAAO,MAAM,qBAAqB,GAAI,MAAM,UAAU,EAAE,iBAAiB,OAAO,YAShB,CAAC;AACjE,eAAO,MAAM,eAAe,GAAI,MAAM,UAAU,YAGb,CAAC;AACpC,eAAO,MAAM,qBAAqB,GAAI,MAAM,UAAU,YAGI,CAAC;AAC3D,eAAO,MAAM,2BAA2B,GAAI,MAAM,UAAU,YAC2D,CAAC;AACxH,eAAO,MAAM,sBAAsB,GAAI,MAAM,UAAU,WACoB,CAAC;AAC5E,eAAO,MAAM,4BAA4B,GAAI,MAAM,UAAU,YAEF,CAAC;AAC5D,eAAO,MAAM,oBAAoB,GAC7B,UAAU,6BAA6B,EACvC,iBAAiB,MAAM,EACvB,mBAAmB,OAAO,CAAC,eAAe,CAAC,SAG9C,CAAC;AAEF,eAAO,MAAM,cAAc,GAAU,2IAWlC;IACC,QAAQ,EAAE,6BAA6B,CAAC;IACxC,YAAY,EAAE,MAAM,CAAC;IACrB,SAAS,EAAE,UAAU,CAAC;IAEtB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,gBAAgB,CAAC,EAAE,0BAA0B,CAAC;IAC9C,YAAY,CAAC,EAAE,iBAAiB,CAAC;IACjC,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,kBAAkB,CAAC,EAAE,MAAM,IAAI,CAAC;CACnC,kBA0BA,CAAC;AAEF,eAAO,MAAM,UAAU,GAAU,gKAa9B;IACC,QAAQ,EAAE,6BAA6B,CAAC;IACxC,YAAY,EAAE,MAAM,CAAC;IACrB,SAAS,EAAE,UAAU,CAAC;IACtB,YAAY,EAAE,IAAI,CAAC;IACnB,KAAK,EAAE,MAAM,CAAC;IAEd,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,gBAAgB,CAAC,EAAE,0BAA0B,CAAC;IAC9C,YAAY,CAAC,EAAE,iBAAiB,CAAC;IACjC,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,kBAAkB,CAAC,EAAE,MAAM,IAAI,CAAC;CACnC,kBAkOA,CAAC;AAEF,wBAAsB,8BAA8B,CAChD,QAAQ,KAAA,EACR,YAAY,EAAE,MAAM,EACpB,UAAU,EAAE,UAAU,EAAE,EACxB,WAAW,EAAE,OAAO,iBAMvB;AAED,wBAAsB,0BAA0B,CAC5C,QAAQ,KAAA,EACR,YAAY,EAAE,MAAM,EACpB,YAAY,EAAE,MAAM,EACpB,SAAS,EAAE,UAAU,EACrB,WAAW,EAAE,OAAO,EACpB,SAAS,EAAE,MAAM,EACjB,gBAAgB,CAAC,EAAE,qBAAqB,iBA6D3C;AAED,wBAAsB,sBAAsB,CACxC,YAAY,EAAE,MAAM,EACpB,YAAY,EAAE,MAAM,EACpB,QAAQ,EAAE,MAAM,EAChB,WAAW,EAAE,OAAO,EACpB,QAAQ,EAAE,CAAC,MAAM,EAAE,qBAAqB,KAAK,IAAI,GAClD,OAAO,CAAC,gBAAgB,CAAC,CAwB3B;AAID,wBAAsB,2BAA2B,CAC7C,QAAQ,KAAA,EACR,UAAU,EAAE,MAAM,EAClB,SAAS,EAAE,MAAM,EACjB,SAAS,EAAE,UAAU,EACrB,SAAS,EAAE,MAAM,EACjB,YAAY,CAAC,EAAE,iBAAiB,EAChC,gBAAgB,CAAC,EAAE,MAAM,iBA2E5B;AAED,wBAAsB,uBAAuB,CAAC,QAAQ,KAAA,EAAE,SAAS,EAAE,MAAM,iBA+CxE;AAED,wBAAgB,+BAA+B,CAAC,UAAU,EAAE,UAAU,EAAE,WAEvE;AAED,wBAAgB,iBAAiB,CAAC,UAAU,EAAE,UAAU,EAAE,WAKzD;AAED,eAAO,MAAM,uBAAuB,GAAI,YAAY,UAAU,KAAG,OAShE,CAAC;AAKF,eAAO,MAAM,2BAA2B,UAOvC,CAAC;AAEF,eAAO,MAAM,8BAA8B,GAAI,oBAAoB,UAAU,EAAE,YAE9E,CAAC;AAEF,eAAO,MAAM,eAAe,GAAI,aAAQ,SAUvC,CAAC"}

package/lib/esm/components/shared/fileUpload/reducer/AttachmentHelper.js

@@ -9,7 +9,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
 };
 import { Config, pcm, sessionAttachments } from '@cee-eng/hydrajs';
 import { ToastNotification } from '@rh-support/components';
-import { fetchCaseDetailsByCaseNumber, GET_CONTENT_DOCUMENT_IDS, getText, MultipartUploadError, pendoTrackEvent, pollAttachmentUploadStatus, pollContentVersionStatus, uploadCaseAttachment, } from '@rh-support/utils';
+import { CaseAttachmentUploadError, fetchCaseDetailsByCaseNumber, GET_CONTENT_DOCUMENT_IDS, getText, MultipartUploadError, pendoTrackEvent, pollAttachmentUploadStatus, pollContentVersionStatus, uploadCaseAttachment, } from '@rh-support/utils';
 import find from 'lodash/find';
 import forEach from 'lodash/forEach';
 import includes from 'lodash/includes';
@@ -98,7 +98,8 @@ export const hasQueuedAttachmentUploads = (selectedLocalFiles) => !isEmpty(find(
 /** Aborted/failed rows should stay in the upload panel until the user clicks Remove. */
 export const hasAbortedOrFailedAttachments = (selectedLocalFiles) => !isEmpty(find(selectedLocalFiles, (localFile) => isUploadAborted(localFile.uploadProgress.uploadStatus) ||
     isUploadFailed(localFile.uploadProgress.uploadStatus)));
-export const hasSomeSelectedFiles = (selectedLocalFiles) => !isEmpty(selectedLocalFiles);
+/** True when at least one non-deleted file remains in the upload queue (UI visibility). */
+export const hasSomeSelectedFiles = (selectedLocalFiles) => !isEmpty(find(selectedLocalFiles, (localFile) => !isFileDeleted(localFile.uploadProgress.uploadStatus)));
 export const isUploadingAttachment = (selectedLocalFiles) => !isEmpty(find(selectedLocalFiles, (localFile) => isUploading(localFile.uploadProgress.uploadStatus)));
 export const isAnalysingAnyAttachment = (selectedLocalFiles) => !isEmpty(find(selectedLocalFiles, (localFile) => isAnalysingFile(localFile.analysisMetadata.analysisStatus)));
 export const canShowProgressBar = (file) => isUploading(file.uploadProgress.uploadStatus) || isAnalysingFile(file.analysisMetadata.analysisStatus);
@@ -106,6 +107,7 @@ export const shouldHideDescription = (file, isSessionUpload) => !file.uploadabil
     isUploading(file.uploadProgress.uploadStatus) ||
     (!isSessionUpload &&
         (isUploadAborted(file.uploadProgress.uploadStatus) ||
+            isUploadFailed(file.uploadProgress.uploadStatus) ||
             (file.uploadability.ableToUpload &&
                 file.uploadProgress.percentUploaded > 0 &&
                 (file.description || '').length === 0) ||
@@ -153,6 +155,7 @@ needsAnalyzing = false, isSessionId = false, slowUploadConfig = {}, apolloClient
 export const uploadFile = (_a) => __awaiter(void 0, [_a], void 0, function* ({ dispatch, idToUploadTo, localFile, originalFile, index, 
 // isSecureSupport = false, // TODO: Re-enable when Hydra/GraphQL attachment APIs support secure support again
 needsAnalyzing = false, isSessionId = false, slowUploadConfig = {}, apolloClient, caseSalesforceId, onCaseFileUploaded, }) {
+    var _b;
     if (!localFile.uploadability.ableToUpload) {
         return;
     }
@@ -169,6 +172,8 @@ needsAnalyzing = false, isSessionId = false, slowUploadConfig = {}, apolloClient
         Metadata: Object.assign(Object.assign(Object.assign(Object.assign({}, (localFile.description && { 'x-amz-meta-description': localFile.description })), (localFile.name && { 'x-amz-meta-fileName': localFile.name })), (localFile.size && { 'x-amz-meta-byteLength': localFile.size.toString() })), (localFile.type && { 'x-amz-meta-content-type': localFile.type })),
     };
     let triggerTrackSlowUpload = true;
+    // Hoisted so catch can treat S3 403-after-abort as user cancel, not a hard failure.
+    let userAborted = false;
     try {
         const listener = (progress, abort, isUploadingWithSlowConfig) => {
             if (isUploadingWithSlowConfig && triggerTrackSlowUpload) {
@@ -224,7 +229,6 @@ needsAnalyzing = false, isSessionId = false, slowUploadConfig = {}, apolloClient
         else {
             // Mirror master Hydra listener behavior for circular progress + abort button.
             let abortUpload;
-            let userAborted = false;
             const onAbort = (abortedFileIndex) => {
                 userAborted = true;
                 const abortPayload = {
@@ -309,11 +313,16 @@ needsAnalyzing = false, isSessionId = false, slowUploadConfig = {}, apolloClient
         }
     }
     catch (error) {
-        if (error.message === 'Request aborted by user') {
+        const isUserAbort = userAborted || (error === null || error === void 0 ? void 0 : error.message) === 'Request aborted by user';
+        const attachmentIdFromError = (error instanceof MultipartUploadError && ((_b = error.resumeData) === null || _b === void 0 ? void 0 : _b.attachmentId)) ||
+            (error instanceof CaseAttachmentUploadError && error.attachmentId) ||
+            undefined;
+        if (attachmentIdFromError) {
+            updateAttachmentIdForFile(dispatch, attachmentIdFromError, index);
+        }
+        if (isUserAbort) {
             const resumeState = error instanceof MultipartUploadError ? error.resumeData : undefined;
-            if (resumeState && resumeState.completedParts.length > 0) {
-                updateUploadMetadata(dispatch, index, { multipartResumeState: resumeState });
-            }
+            updateUploadMetadata(dispatch, index, Object.assign({ uploadStatus: UploadStatusConstants.aborted, uploadErrorMessage: '', onAbort: undefined, percentUploaded: 0 }, (resumeState && resumeState.completedParts.length > 0 ? { multipartResumeState: resumeState } : {})));
         }
         else {
             console.error(error);
@@ -328,7 +337,6 @@ needsAnalyzing = false, isSessionId = false, slowUploadConfig = {}, apolloClient
             if (!uploadErrorPayload.multipartResumeState) {
                 uploadErrorPayload.percentUploaded = 0;
             }
-            updateAttachmentIdForFile(dispatch, null, index);
             updateUploadMetadata(dispatch, index, uploadErrorPayload);
         }
     }

package/lib/esm/components/shared/fileUpload/useFileUploader.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useFileUploader.d.ts","sourceRoot":"","sources":["../../../../../src/components/shared/fileUpload/useFileUploader.tsx"],"names":[],"mappings":"AAaA,OAAO,KAA8D,MAAM,OAAO,CAAC;AAenF,OAAO,EAAE,UAAU,EAAmD,MAAM,6BAA6B,CAAC;AAE1G,OAAO,EAAE,wBAAwB,EAAE,MAAM,SAAS,CAAC;AAEnD,wBAAgB,eAAe,CAAC,KAAK,EAAE,wBAAwB;gCA8EjB,MAAM;gCAYA,UAAU,mBAAmB,MAAM,WAAW,UAAU;oCAOpD,MAAM,QAAQ,UAAU;wBA8BzC,KAAK,CAAC,UAAU,CAAC,iBAAiB,EAAE,UAAU,CAAC;4BA+B3C,MAAM;kCA3EN,MAAM;EAqGhD"}
+{"version":3,"file":"useFileUploader.d.ts","sourceRoot":"","sources":["../../../../../src/components/shared/fileUpload/useFileUploader.tsx"],"names":[],"mappings":"AAaA,OAAO,KAA8D,MAAM,OAAO,CAAC;AAgBnF,OAAO,EACH,UAAU,EAKb,MAAM,6BAA6B,CAAC;AAErC,OAAO,EAAE,wBAAwB,EAAE,MAAM,SAAS,CAAC;AAEnD,wBAAgB,eAAe,CAAC,KAAK,EAAE,wBAAwB;gCA8EjB,MAAM;gCAYA,UAAU,mBAAmB,MAAM,WAAW,UAAU;oCAOpD,MAAM,QAAQ,UAAU;wBA4DzC,KAAK,CAAC,UAAU,CAAC,iBAAiB,EAAE,UAAU,CAAC;4BA+B3C,MAAM;kCAzGN,MAAM;EAmIhD"}

package/lib/esm/components/shared/fileUpload/useFileUploader.js

@@ -18,8 +18,8 @@ import { SessionRestoreDispatchContext, SessionRestoreStateContext } from '../..
 import { SESSION_REFERRER_URL_LIMIT } from '../../../reducers/CaseConstNTypes';
 import { getSessionDetailsFromCase } from '../../../reducers/CaseHelpers';
 import { createSession } from '../../../reducers/SessionRestoreReducer';
-import { doSosReportAnalysisForFile, isAnalysingAnyAttachment, isUploadedSuccessfully, isUploadingAttachment, updateUploadMetadata, uploadAllFiles, uploadFile, } from './reducer/AttachmentHelper';
-import { onFileEdit, onFileRemove, UploadStatusConstants } from './reducer/AttachmentReducer';
+import { doSosReportAnalysisForFile, hasSomeSelectedFiles, isAnalysingAnyAttachment, isUploadedSuccessfully, isUploadingAttachment, updateUploadMetadata, uploadAllFiles, uploadFile, } from './reducer/AttachmentHelper';
+import { onFileEdit, onFileRemove, resetAttachment, UploadStatusConstants, } from './reducer/AttachmentReducer';
 import { AttachmentDispatchContext, AttachmentStateContext } from './reducer/AttachmentReducerContext';
 export function useFileUploader(props) {
     const { attachmentState, attachmentState: { caseFiles }, } = useContext(AttachmentStateContext);
@@ -83,23 +83,41 @@ export function useFileUploader(props) {
             debounceSessionMetadataUpdate(editedLocalFile, changes);
     });
     const onFileRemoveLocal = (fileIndexToRemove, file) => __awaiter(this, void 0, void 0, function* () {
-        var _a, _b;
+        var _a, _b, _c;
         // Stop in-flight S3 transfer if Remove is used while upload/verify is still active
         (_b = (_a = file.uploadProgress).onAbort) === null || _b === void 0 ? void 0 : _b.call(_a, fileIndexToRemove);
+        const attachmentIdToDelete = file.attachmentId || ((_c = file.uploadProgress.multipartResumeState) === null || _c === void 0 ? void 0 : _c.attachmentId);
         const selectedLocalFiles = attachmentState.caseFiles.selectedLocalFiles;
-        if (!isUploadingAttachment(selectedLocalFiles) && !isAnalysingAnyAttachment(selectedLocalFiles)) {
+        const isBusy = isUploadingAttachment(selectedLocalFiles) || isAnalysingAnyAttachment(selectedLocalFiles);
+        let nextLocalFiles;
+        if (!isBusy) {
             onFileRemove(dispatch, fileIndexToRemove);
+            nextLocalFiles = selectedLocalFiles.filter((_, index) => index !== fileIndexToRemove);
         }
         else {
             updateUploadMetadata(dispatch, fileIndexToRemove, {
                 uploadStatus: UploadStatusConstants.deleted,
                 onAbort: undefined,
             });
+            nextLocalFiles = selectedLocalFiles.map((localFile, index) => index === fileIndexToRemove
+                ? Object.assign(Object.assign({}, localFile), { uploadProgress: Object.assign(Object.assign({}, localFile.uploadProgress), { uploadStatus: UploadStatusConstants.deleted, onAbort: undefined }) }) : localFile);
+        }
+        // Drop soft-deleted stubs so "Uploading attachment(s)" / Upload new file do not linger
+        if (!hasSomeSelectedFiles(nextLocalFiles)) {
+            resetAttachment(dispatch);
+        }
+        if (attachmentIdToDelete && isSessionId && isUploadedSuccessfully(file)) {
+            deleteSessionAttachment(idToUploadTo, attachmentIdToDelete);
+        }
+        // Abort/fail after Hydra init still has an attachmentId — clean up SFDC "In Progress" on Remove only
+        if (attachmentIdToDelete && !isSessionId) {
+            try {
+                yield deleteCaseAttachmentRequest(idToUploadTo, attachmentIdToDelete);
+            }
+            catch (_d) {
+                // Best-effort: row is already removed from the PCM queue
+            }
         }
-        isUploadedSuccessfully(file) && isSessionId && deleteSessionAttachment(idToUploadTo, file.attachmentId);
-        // TODO: Re-enable when delete API accepts isSecureSupport again
-        // isUploadedSuccessfully(file) && !isSessionId && deleteCaseAttachment(idToUploadTo, file.attachmentId, isSecureSupport);
-        isUploadedSuccessfully(file) && !isSessionId && deleteCaseAttachmentRequest(idToUploadTo, file.attachmentId);
     });
     const resolveCaseSalesforceId = () => __awaiter(this, void 0, void 0, function* () {
         if (caseSalesforceIdRef.current || isSessionId || !idToUploadTo || !apolloClient) {

package/lib/esm/components/shared/useIsSectionValid.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useIsSectionValid.d.ts","sourceRoot":"","sources":["../../../../src/components/shared/useIsSectionValid.tsx"],"names":[],"mappings":"AAKA,OAAO,KAAqB,MAAM,OAAO,CAAC;AAyB1C,OAAO,EAAE,gBAAgB,EAAE,MAAM,iCAAiC,CAAC;AAKnE,wBAAgB,iBAAiB,CAAC,WAAW,EAAE,gBAAgB;;;;;EAuQ9D"}
+{"version":3,"file":"useIsSectionValid.d.ts","sourceRoot":"","sources":["../../../../src/components/shared/useIsSectionValid.tsx"],"names":[],"mappings":"AAGA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAuBrD,OAAO,EAAE,gBAAgB,EAAE,MAAM,iCAAiC,CAAC;AAKnE,wBAAgB,iBAAiB,CAAC,WAAW,EAAE,gBAAgB;;;;;EAoP9D"}

package/lib/esm/components/shared/useIsSectionValid.js

@@ -1,19 +1,16 @@
-// import { contacts } from '@cee-eng/hydrajs';
 import { GlobalMetadataStateContext } from '@rh-support/react-context';
-// import find from 'lodash/find';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
-import React, { useContext } from 'react';
-// import React, { useContext, useEffect, useState } from 'react';
+import React, { useContext, useEffect } from 'react';
 import { Trans } from 'react-i18next';
 import { useCaseSelector } from '../../context/CaseContext';
-import { RouteContext } from '../../context/RouteContext';
-// import { RouteContext, useRouteDispatchContext } from '../../context/RouteContext';
+import { RouteContext, useRouteDispatchContext } from '../../context/RouteContext';
 import { TCStateContext } from '../../context/TopContentContext';
 import { useAB } from '../../hooks/useAB';
 import { CASE_DEATILS_ENVIRONMENT_LIMIT, CASE_REFERENCE_NUMBER_LIMIT, CONTACT_INFO_24X7_LIMIT, HOSTNAME_LENGTH_LIMIT, ISSUE_SUMMARY_LENGTH_LIMIT, KTQUESTION_MAX_LIMIT, TITLE_SUMMARY_LENGTH_LIMIT, } from '../../reducers/CaseConstNTypes';
 import { isCaseInformationSectionValid, isCaseManagementStateValid, isCaseStateValid, isClusterIDValid, isIdeaCaseStateValid, } from '../../reducers/CaseHelpers';
 import { AppRouteSections } from '../../reducers/RouteConstNTypes';
+import { setNoValidEntitlement } from '../../reducers/RouteReducer';
 import { AttachmentStateContext } from './fileUpload/reducer/AttachmentReducerContext';
 export function useIsSectionValid(sectionName) {
     const { isVariationA } = useAB();
@@ -36,34 +33,15 @@ export function useIsSectionValid(sectionName) {
         // ssoUsername: state.selectedOwner.data.ssoUsername,
         manageSupportCases: state.selectedOwner.data.manageSupportCases,
     }), isEqual);
-    // const routeDispatch = useRouteDispatchContext();
-    // const [isEntitlement, setIsEntitlement] = useState<boolean | null>(null);
-    // useEffect(() => {
-    //     const fetchContactDetails = async () => {
-    //         if (ssoUsername) {
-    //             try {
-    //                 const response = await contacts.getSFDCContactBySso(ssoUsername);
-    //                 setIsEntitlement(response?.isEntitled ?? null);
-    //                 setNoValidEntitlement(routeDispatch, !response?.isEntitled);
-    //             } catch (error) {
-    //                 console.error('Error fetching contact details:', error);
-    //                 setIsEntitlement(null);
-    //                 setNoValidEntitlement(routeDispatch, null);
-    //             }
-    //         }
-    //     };
-    //     fetchContactDetails();
-    // }, [ssoUsername, routeDispatch]);
-    // Contact-level entitlement hardcoded to true — now resolved from SFDCProductJSON__c
-    const isEntitlement = true;
+    const routeDispatch = useRouteDispatchContext();
     const { routeState: { isCaseCreate }, } = useContext(RouteContext);
     const { globalMetadataState: { allProducts, loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
+    // Global entitlement from subscription GraphQL → loggedInUser.isEntitled → UserAuth.isEntitled()
+    const isEntitlement = loggedInUserRights.data.isEntitled();
+    useEffect(() => {
+        setNoValidEntitlement(routeDispatch, !isEntitlement);
+    }, [isEntitlement, routeDispatch]);
     const { topContentState: { topContent }, } = useContext(TCStateContext);
-    // isEntitledProduct — commented out; product-level entitlement now resolved from SFDCProductJSON__c
-    // const isEntitledProduct = find(
-    //     allProducts?.data?.productsResult,
-    //     (p) => p.product === caseState.caseDetails.product
-    // )?.isEntitledProduct;
     const { routeState: { activeSection }, } = useContext(RouteContext);
     const { attachmentState } = useContext(AttachmentStateContext);
     const selectedLocalFiles = attachmentState.caseFiles.selectedLocalFiles;
@@ -143,7 +121,7 @@ export function useIsSectionValid(sectionName) {
     const isAdditionalInformationSectionValidLocal = () => {
         var _a;
         const hostnameIsValid = hostname ? (hostname === null || hostname === void 0 ? void 0 : hostname.length) <= HOSTNAME_LENGTH_LIMIT : true;
-        return (!caseState.hasInvalidEntitlements &&
+        return (isEntitlement &&
             isClusterIDValid(caseState, (_a = allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult) &&
             isCaseInformationSectionValid(caseState, loggedInUserRights) &&
             hostnameIsValid &&
@@ -179,7 +157,7 @@ export function useIsSectionValid(sectionName) {
         // isEntitledProduct check removed — product-level entitlement now resolved from SFDCProductJSON__c
         return '';
     };
-    const getSupportSectionError = () => {
+    const getEntitlementSectionError = () => {
         if (manageSupportCases === false) {
             return (React.createElement(Trans, { i18nKey: "i18ManageCaseContactCustomerService" },
                 "You need additional access to manage cases.\u00A0 Please contact",
@@ -187,14 +165,13 @@ export function useIsSectionValid(sectionName) {
                 React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
                 " for assistance."));
         }
-        // if (isEntitlement === false) {
-        //     return (
-        //         <Trans i18nKey="i18ValidEntitlementContactCustomerService">
-        //             You need a valid entitlement to create a case.&nbsp; Please contact{' '}
-        //             <a href="/support/contact/customerService">Customer Service</a> for assistance.
-        //         </Trans>
-        //     );
-        // }
+        if (isEntitlement === false) {
+            return (React.createElement(Trans, { i18nKey: "i18ValidEntitlementContactCustomerService" },
+                "You need a valid entitlement to create a case.\u00A0 Please contact",
+                ' ',
+                React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
+                " for assistance."));
+        }
         return '';
     };
     const activeSectionError = (sectionNameLocal) => {
@@ -204,7 +181,9 @@ export function useIsSectionValid(sectionName) {
             case AppRouteSections.RESOURCES:
                 return recommendationSectionError();
             case AppRouteSections.GET_SUPPORT:
-                return getSupportSectionError();
+            case AppRouteSections.SUMMARIZE:
+            case AppRouteSections.TROUBLESHOOT:
+                return getEntitlementSectionError();
             default:
                 return '';
         }

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAgBvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAYvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBAodtD"}
+{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAgBvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAYvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBAidtD"}

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js

@@ -10,7 +10,6 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
 import { useApolloClient } from '@apollo/client/react';
 import { useDebounce } from '@rh-support/components';
 import { GlobalMetadataStateContext, useUserPreferences } from '@rh-support/react-context';
-import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
 import { GET_ACCOUNT_CONTACTS, resolveProductServiceLevelsForAccount, } from '@rh-support/utils';
 import findIndex from 'lodash/findIndex';
 import includes from 'lodash/includes';
@@ -69,7 +68,6 @@ export function GlobalTroubleshootEffects(props) {
     const isFirstMountProduct = useRef(true);
     const { getPreferredLanguage } = useUserPreferences();
     const rulesDispatch = useContext(RulesDispatchContext);
-    const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     // top content state
     const { topContentState: { topContentPayload }, } = useContext(TCStateContext);
     const tcDispatch = useContext(TCDispatchContext);
@@ -338,7 +336,7 @@ export function GlobalTroubleshootEffects(props) {
                     session_id: activeSessionId,
                 }, accountType: {
                     isSecure: selectedAccountDetails.data.securedEnvironment || false,
-                }, userType: { canAddAttachments }, fields: ['title', 'cta', 'description', 'rule_type', 'rule_sub_type', 'rule_id'] }, ((selectedLocalFiles === null || selectedLocalFiles === void 0 ? void 0 : selectedLocalFiles.length) && {
+                }, fields: ['title', 'cta', 'description', 'rule_type', 'rule_sub_type', 'rule_id'] }, ((selectedLocalFiles === null || selectedLocalFiles === void 0 ? void 0 : selectedLocalFiles.length) && {
                 attachment: selectedLocalFiles.map((file) => ({
                     uuid: file.attachmentId,
                     fileName: file.name,

package/lib/esm/components/wizardLayout/WizardAside.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardAside.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardAside.tsx"],"names":[],"mappings":"AAMA,OAAO,KAAqB,MAAM,OAAO,CAAC;AAC1C,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAGH,eAAe,EAIlB,MAAM,iCAAiC,CAAC;AAWzC,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,2BAA2B,EAAE,OAAO,CAAC;CACxC;AAED,iBAAS,WAAW,CAAC,KAAK,EAAE,MAAM,qBA4EjC;kBA5EQ,WAAW;;;AA8EpB,eAAe,WAAW,CAAC"}
+{"version":3,"file":"WizardAside.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardAside.tsx"],"names":[],"mappings":"AAMA,OAAO,KAAqB,MAAM,OAAO,CAAC;AAC1C,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAGH,eAAe,EAIlB,MAAM,iCAAiC,CAAC;AAWzC,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,2BAA2B,EAAE,OAAO,CAAC;CACxC;AAED,iBAAS,WAAW,CAAC,KAAK,EAAE,MAAM,qBA0EjC;kBA1EQ,WAAW;;;AA4EpB,eAAe,WAAW,CAAC"}

package/lib/esm/components/wizardLayout/WizardAside.js

@@ -1,5 +1,5 @@
 import { GlobalMetadataStateContext } from '@rh-support/react-context';
-import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
+import { ability, resourceActions, resources } from '@rh-support/user-permissions';
 import { PreviousCaseTypes } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
@@ -27,7 +27,6 @@ function WizardAside(props) {
     const { routeState: { activeSection, isCaseCreate }, } = useContext(RouteContext);
     const { topContentState: { topContent }, } = useContext(TCStateContext);
     const { globalMetadataState: { loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
-    const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     const { isCreatingCase, caseType, isCveModalOpened, version, product } = useCaseSelector((state) => ({
         isCreatingCase: state.isCreatingCase,
         caseType: state.caseDetails.caseType,
@@ -39,8 +38,7 @@ function WizardAside(props) {
     const canUseSessionManagement = ability.can(resourceActions.CREATE, resources.SESSION_TRACKING);
     const isSecureSupportOrCSS = loggedInUsersAccount.data.hasConfirmedStatesideSupport || loggedInUsersAccount.data.secureSupport;
     const isOpenShiftProduct = (_a = product === null || product === void 0 ? void 0 : product.toLowerCase().includes('openshift')) !== null && _a !== void 0 ? _a : false;
-    const canShowFileUploadWidget = () => canAddAttachments &&
-        !props.isAttachmentUploadModalOpen &&
+    const canShowFileUploadWidget = () => !props.isAttachmentUploadModalOpen &&
         !isUndefined(activeSection) &&
         !hideFileUploadSidebarWidgetSections.includes(activeSection);
     const canShowEARuleWidget = activeSection

package/lib/esm/components/wizardLayout/WizardLayout.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AAUA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAevG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBA+NzC"}
+{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AASA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAevG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBA4NzC"}

package/lib/esm/components/wizardLayout/WizardLayout.js

@@ -11,7 +11,6 @@ import { useApolloClient } from '@apollo/client/react';
 import { Grid, GridItem } from '@patternfly/react-core';
 import { SupportFeedbackForm } from '@rh-support/components';
 import { fetchProducts, GlobalMetadataDispatchContext, GlobalMetadataStateContext } from '@rh-support/react-context';
-import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
 import { getVersionIfOnlyVersion, pendoTrackEvent, PreviousCaseTypes } from '@rh-support/utils';
 import findIndex from 'lodash/findIndex';
 import isEmpty from 'lodash/isEmpty';
@@ -76,7 +75,6 @@ export function WizardLayout(props) {
                 clearTimeout(entitlementTimerRef.current);
         };
     }, [isProductNotEntitled, product, isAccountLoaded, entitlementWarningDismissedForProduct]);
-    const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     const { attachmentState } = useContext(AttachmentStateContext);
     const isAnyFileAttachedLocal = isAnyFileAttached(attachmentState.caseFiles.selectedLocalFiles);
     const [confirmationModalType, setConfirmationModalType] = useState(null);
@@ -102,8 +100,7 @@ export function WizardLayout(props) {
             viewedConfirmationModalsList.current.push(PreCaseConfirmationModalsEnum.ROCM_MODAL);
             isModalPresent = true;
         }
-        else if (canAddAttachments &&
-            !isAnyFileAttachedLocal &&
+        else if (!isAnyFileAttachedLocal &&
             !viewedConfirmationModalsList.current.includes(PreCaseConfirmationModalsEnum.NO_ATTACHMENT_MODAL)) {
             setConfirmationModalType(PreCaseConfirmationModalsEnum.NO_ATTACHMENT_MODAL);
             viewedConfirmationModalsList.current.push(PreCaseConfirmationModalsEnum.NO_ATTACHMENT_MODAL);

package/lib/esm/css/case.css

@@ -240,7 +240,13 @@ button,
 }
 
 .comment-body .attachment-download-btn {
+    --pf-v6-c-button--m-link--m-inline--TextDecorationLine: none;
+    --pf-v6-c-button--m-link--m-inline--hover--TextDecorationLine: none;
+    --pf-v6-c-button--TextDecorationLine: none;
+    --pf-v6-c-button--hover--TextDecorationLine: none;
     padding: 0px 3px;
+    white-space: nowrap;
+    text-decoration: none;
 }
 
 .downshift input[disabled] + label {

package/lib/esm/reducers/CaseReducer.d.ts

@@ -64,7 +64,9 @@ export declare const updateCaseDetailsGraphQL: (dispatch: CaseReducerDispatchTyp
     mutate: (options: any) => Promise<any>;
 }, caseNumber: string, caseUpdate: Partial<IGraphQLCaseUpdateInput>, dontSetDetails?: boolean, options?: UpdateCaseDetailsGraphQLOptions) => Promise<void>;
 export declare const getNotificationContacts4InternalUser: (dispatch: CaseReducerDispatchType, users: INotifiedUser[], caseOwnerSSO: string) => Promise<void>;
-export declare const getNotificationContacts4ExternalUser: (dispatch: CaseReducerDispatchType, users: any, loggedInUserRights: any, accountNumber: any, caseOwnerSSO: string, fullNameCustom: string) => Promise<void>;
+export declare const getNotificationContacts4ExternalUser: (dispatch: CaseReducerDispatchType, users: any, loggedInUserRights: any, accountNumber: any, caseOwnerSSO: string, fullNameCustom: string, apolloClient?: {
+    query: (options: any) => Promise<any>;
+}) => Promise<void>;
 export declare const checkForCaseStatusToggleOnAttachOrComment: (dispatch: CaseReducerDispatchType, isInternal: boolean, currentStatus: string) => void;
 export declare const setSelectedCaseGroupUsers: (dispatch: CaseReducerDispatchType, accountNumber: string, groupNumber: string, loggedInUserRights: UserAuth) => Promise<void>;
 export declare function getCustomNotificationEmails(dispatch: CaseReducerDispatchType, caseNumber: string): Promise<void>;

package/lib/esm/reducers/CaseReducer.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CaseReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseReducer.ts"],"names":[],"mappings":"AAEA,OAAO,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACnF,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AAEtH,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAA+B,MAAM,qCAAqC,CAAC;AAC9G,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAE/E,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AACxD,OAAO,EAaH,uBAAuB,EAEvB,gBAAgB,EAInB,MAAM,mBAAmB,CAAC;AAY3B,OAAO,EAEH,uBAAuB,EAEvB,iBAAiB,EACjB,UAAU,EAGb,MAAM,mBAAmB,CAAC;AAU3B,OAAO,EAAE,0BAA0B,EAAiB,MAAM,yBAAyB,CAAC;AAIpF,eAAO,MAAM,WAAW,GAAI,QAAQ,UAAU,EAAE,QAAQ,GAAG,KAAG,UAqO7D,CAAC;AAGF,eAAO,MAAM,cAAc,GAAI,UAAU,uBAAuB,EAAE,WAAW,OAAO,CAAC,iBAAiB,CAAC,SAEtG,CAAC;AAEF,eAAO,MAAM,YAAY,GAAI,UAAU,uBAAuB,EAAE,WAAW,OAAO,CAAC,UAAU,CAAC,SAE7F,CAAC;AAEF,eAAO,MAAM,eAAe,GAAI,UAAU,uBAAuB,EAAE,8BAA8B,QAAQ,EAAE,SAK1G,CAAC;AAEF,eAAO,MAAM,UAAU,GACnB,UAAU,uBAAuB,EACjC,wBAAwB,0BAA0B,EAClD,aAAa,UAAU,EACvB,cAAc,OAAO,EACrB,iBAAiB,MAAM,GAAG,GAAG,CAAC,OAAO,EACrC,yBAAyB,MAAM,EAC/B,iBAAiB,OAAe,EAChC,YAAY,OAAO,EACnB,oBAAoB,OAAO,EAC3B,cAAc,YAAY,EAC1B,eAAe;IAAE,MAAM,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,kBAiE5D,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,oCAAoC,GAAI,UAAU,uBAAuB,EAAE,UAAK,SAU5F,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,6BAA6B,GAAI,UAAU,uBAAuB,EAAE,aAAa,OAAO,SAOpG,CAAC;AAEF,eAAO,MAAM,wBAAwB,GAAU,UAAU,uBAAuB,EAAE,YAAY,MAAM,kBAsBnG,CAAC;AAGF,eAAO,MAAM,0BAA0B,GACnC,iBAAiB,OAAO,EACxB,UAAU,uBAAuB,EACjC,wBAAwB,0BAA0B,EAClD,YAAY,MAAM,EAClB,aAAa,UAAU,EACvB,cAAc,YAAY,kBAK7B,CAAC;AAGF,eAAO,MAAM,cAAc,GACvB,wBAAwB,0BAA0B,EAClD,aAAa,YAAY,EACzB,YAAY,MAAM,kBAQrB,CAAC;AAIF,eAAO,MAAM,cAAc,GACvB,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,YAAY,WAAW,kBAoB1B,CAAC;AAEF,eAAO,MAAM,sBAAsB,GAC/B,UAAU,uBAAuB,EACjC,MAAM,mBAAmB,EAAE,EAC3B,oBAAoB,iBAAiB,EAAE,SAO1C,CAAC;AAEF,eAAO,MAAM,mBAAmB,GAAU,UAAU,uBAAuB,EAAE,SAAS,MAAM,EAAE,aAAa,MAAM,kBAYhH,CAAC;AAEF,eAAO,MAAM,kBAAkB,GAC3B,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,aAAa,OAAO,CAAC,UAAU,CAAC,kBAmBnC,CAAC;AAEF,eAAO,MAAM,mBAAmB,GAC5B,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,cAAc,MAAM,EAAE,kBAoBzB,CAAC;AAEF,eAAO,MAAM,mBAAmB,GAC5B,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,YAAY,QAAQ,EAAE,kBAmBzB,CAAC;AAEF,eAAO,MAAM,oBAAoB,GAAI,UAAU,uBAAuB,SASrE,CAAC;AAEF,eAAO,MAAM,oBAAoB,GAC7B,UAAU,uBAAuB,EACjC,eAAe,MAAM,EACrB,gCAA8B,EAC9B,sBAAqB,OAAO,CAAC,QAAQ,CAAM,EAC3C,eAAe;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,kBAmD3D,CAAC;AAEF,eAAO,MAAM,yBAAyB,GAClC,UAAU,uBAAuB,EACjC,eAAe,MAAM,EACrB,0CAAwC,EACxC,cAAc,WAAW,EACzB,2BAA2B,MAAM,GAAG,SAAS,kBAyBhD,CAAC;AAEF,eAAO,MAAM,YAAY,GACrB,UAAU,uBAAuB,EACjC,OAAO,QAAQ,EACf,SAAS,MAAM,EACf,uBAAuB,WAAW,EAClC,0BAA0B,WAAW,EACrC,0CAAwC,EACxC,2BAA2B,MAAM,GAAG,SAAS,EAC7C,iBAAgB,OAAc,EAC9B,eAAe,OAAO,EACtB,aAAa,MAAM,EACnB,oBAAoB,MAAM,kBAmD7B,CAAC;AAuBF,eAAO,MAAM,qBAAqB,GAC9B,UAAU,uBAAuB,EACjC,aAAa,MAAM,EACnB,UAAU,MAAM,EAChB,cAAc,WAAW,EACzB,eAAe,OAAO,EACtB,aAAa,MAAM,kBAmCtB,CAAC;AAEF,eAAO,MAAM,qBAAqB,GAC9B,UAAU,uBAAuB,EACjC,oBAAoB,MAAM,EAC1B,0CAAwC,EACxC,cAAc,WAAW,EACzB,2BAA2B,MAAM,GAAG,SAAS,kBAyBhD,CAAC;AAEF,eAAO,MAAM,gCAAgC,GACzC,UAAU,uBAAuB,EACjC,cAAc;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,EACvD,WAAW,MAAM,EACjB,eAAe,MAAM,EACrB,qBAAqB,MAAM,GAAG,IAAI,EAClC,aAAY,OAAe,EAC3B,qBAAqB,MAAM,GAAG,IAAI,KACnC,OAAO,CAAC,gBAAgB,EAAE,CA0D5B,CAAC;AAKF,eAAO,MAAM,qBAAqB,GAC9B,UAAU,uBAAuB,EACjC,aAAa,YAAY,EACzB,2BAA2B,MAAM,EACjC,qBAAqB,QAAQ,EAC7B,sBAAqB,OAAO,CAAC,QAAQ,CAAM,EAC3C,eAAe;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,kBAuE3D,CAAC;AA+BF,eAAO,MAAM,qBAAqB,GAC9B,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,uBAAkB,EAClB,iBAAY,EACZ,eAAe;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,kBA4G3D,CAAC;AAEF,eAAO,MAAM,iBAAiB,GAC1B,UAAU,uBAAuB,EACjC,YAAY,MAAM,EAClB,aAAa,OAAO,CAAC,YAAY,CAAC,EAClC,iBAAiB,OAAO,kBAsB3B,CAAC;AAEF,MAAM,WAAW,+BAA+B;IAC5C,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,mBAAmB,CAAC,EAAE,OAAO,CAAC,iBAAiB,CAAC,CAAC;CACpD;AAED,eAAO,MAAM,wBAAwB,GACjC,UAAU,uBAAuB,EACjC,cAAc;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAC;IAAC,MAAM,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,EAC/F,YAAY,MAAM,EAClB,YAAY,OAAO,CAAC,uBAAuB,CAAC,EAC5C,iBAAiB,OAAO,EACxB,UAAU,+BAA+B,kBAsD5C,CAAC;AAEF,eAAO,MAAM,oCAAoC,GAC7C,UAAU,uBAAuB,EACjC,OAAO,aAAa,EAAE,EACtB,cAAc,MAAM,kBAmCvB,CAAC;AAEF,eAAO,MAAM,oCAAoC,GAC7C,UAAU,uBAAuB,EACjC,UAAK,EACL,uBAAkB,EAClB,kBAAa,EACb,cAAc,MAAM,EACpB,gBAAgB,MAAM,EACtB,eAAe;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,kBAqE3D,CAAC;AAEF,eAAO,MAAM,yCAAyC,GAClD,UAAU,uBAAuB,EACjC,YAAY,OAAO,EACnB,eAAe,MAAM,SAWxB,CAAC;AAIF,eAAO,MAAM,yBAAyB,GAClC,UAAU,uBAAuB,EACjC,eAAe,MAAM,EACrB,aAAa,MAAM,EACnB,oBAAoB,QAAQ,kBA6B/B,CAAC;AAEF,wBAAsB,2BAA2B,CAAC,QAAQ,EAAE,uBAAuB,EAAE,UAAU,EAAE,MAAM,iBAmBtG;AAGD,wBAAgB,oBAAoB,CAChC,QAAQ,EAAE,uBAAuB,EACjC,KAAK,EAAE,MAAM,EACb,gBAAgB,EAAE,mBAAmB,CAAC,OAAO,CAAC,0BAA0B,EAAE,CAAC,CAAC,EAC5E,QAAQ,EAAE,CAAC,KAA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package/lib/esm/reducers/CaseReducer.js

@@ -18,9 +18,9 @@ var __rest = (this && this.__rest) || function (s, e) {
         }
     return t;
 };
-import { accounts, contacts, kase, pcm, publicApi } from '@cee-eng/hydrajs';
+import { contacts, kase, pcm, publicApi } from '@cee-eng/hydrajs';
 import { formattedApiErrorMessage } from '@rh-support/components';
-import { CREATE_SUPPORT_CASE, dtmTrackEventCaseCreationStepEncountered, fetchCaseDetailsByCaseNumber, GET_ACCOUNT, GET_CASE_GROUP, GET_PRODUCTS, getAccountQueryVariables, getApiResourceObject, handleGraphQLAccountResponse, handleGraphQLVersionsResponse, mapGraphQLCaseDetailsToCasePayload, PreviousToNewCaseTypeMap, updateCaseDetailsGraphQLRequest, } from '@rh-support/utils';
+import { CREATE_SUPPORT_CASE, dtmTrackEventCaseCreationStepEncountered, fetchCaseDetailsByCaseNumber, fetchLoggedInUserAccountContactsFromGraphQL, GET_ACCOUNT, GET_CASE_GROUP, GET_PRODUCTS, getAccountQueryVariables, getApiResourceObject, handleGraphQLAccountResponse, handleGraphQLVersionsResponse, mapGraphQLCaseDetailsToCasePayload, PreviousToNewCaseTypeMap, updateCaseDetailsGraphQLRequest, } from '@rh-support/utils';
 // import delay from 'lodash/delay';
 import filter from 'lodash/filter';
 import find from 'lodash/find';
@@ -51,8 +51,10 @@ export const caseReducer = (pState, action) => {
             }
             if (((_f = (_e = action.payload) === null || _e === void 0 ? void 0 : _e.caseDetails) === null || _f === void 0 ? void 0 : _f.product) &&
                 pState.caseDetails.product !== ((_h = (_g = action.payload) === null || _g === void 0 ? void 0 : _g.caseDetails) === null || _h === void 0 ? void 0 : _h.product)) {
-                // need to reset sla on product change as individiual products can have independent sla
-                action.payload.caseDetails.entitlementSla = undefined;
+                // Reset SLA on product change unless the caller already provided the new entitlement SLA
+                if (!Object.prototype.hasOwnProperty.call(action.payload.caseDetails, 'entitlementSla')) {
+                    action.payload.caseDetails.entitlementSla = undefined;
+                }
                 resetEntitlementId = true;
             }
             return Object.assign(Object.assign(Object.assign({}, pState), { hasLargeCaseDescription, caseDetails: Object.assign(Object.assign({}, pState.caseDetails), action.payload.caseDetails), isCaseUpdating: false }), (resetEntitlementId ? { selectedEntitlementId: undefined } : {}));
@@ -502,7 +504,11 @@ export const setCaseOwner = (dispatch_1, owner_1, product_1, abortSignalCaseGrou
     }
     dispatch({
         type: CaseReducerConstants.caseStateChanged,
-        payload: { selectedOwner: getApiResourceObject(owner), hasInvalidEntitlements: false },
+        payload: {
+            selectedOwner: getApiResourceObject(owner),
+            // Invert global/user isEntitled (from subscription GraphQL) into case entitlement flag
+            hasInvalidEntitlements: owner.isEntitled === false,
+        },
     });
     dispatch({
         type: CaseReducerConstants.caseDetailChanged,
@@ -607,6 +613,7 @@ export const fetchCaseGroupsForContactGraphQL = (dispatch_1, apolloClient_1, con
     try {
         const { data } = yield apolloClient.query({
             query: GET_CASE_GROUP,
+            variables: { first: 2000 },
         });
         const response = data;
         const allGroups = (_d = (_c = (_b = (_a = response === null || response === void 0 ? void 0 : response.redhat_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.RedHatSupportCaseGroup__c) === null || _c === void 0 ? void 0 : _c.edges) !== null && _d !== void 0 ? _d : [];
@@ -666,7 +673,7 @@ export const updateCaseWithSession = (dispatch_1, sessionItem_1, loggedInUserAcc
     // Set owner and Notified users
     const notifiedUsersExternal = (_b = (_a = sessionDetails.notifiedUsersExternal) === null || _a === void 0 ? void 0 : _a.split(',')) !== null && _b !== void 0 ? _b : [];
     const notifiedUsersInternal = (_d = (_c = sessionDetails.notifiedUsersInternal) === null || _c === void 0 ? void 0 : _c.split(',')) !== null && _d !== void 0 ? _d : [];
-    const allRelevantContacts = yield getAllRelevantContacts(loggedInUserContact, caseDetails.accountNumberRef, caseDetails.contactSSOName, notifiedUsersExternal, notifiedUsersInternal);
+    const allRelevantContacts = yield getAllRelevantContacts(loggedInUserContact, caseDetails.accountNumberRef, caseDetails.contactSSOName, notifiedUsersExternal, notifiedUsersInternal, apolloClient);
     const owner = find(allRelevantContacts, (c) => c.ssoUsername === caseDetails.contactSSOName);
     const selectedNotificationContacts = getSelectedNotificationContactsFromSession(allRelevantContacts, [
         ...notifiedUsersExternal,
@@ -690,7 +697,7 @@ export const updateCaseWithSession = (dispatch_1, sessionItem_1, loggedInUserAcc
         });
     }
 });
-const getAllRelevantContacts = (loggedInUserContact, caseAccountNumber, contactSsoUsername, notifiedUsersExternal, notifiedUsersInternal) => __awaiter(void 0, void 0, void 0, function* () {
+const getAllRelevantContacts = (loggedInUserContact, caseAccountNumber, contactSsoUsername, notifiedUsersExternal, notifiedUsersInternal, apolloClient) => __awaiter(void 0, void 0, void 0, function* () {
     if (loggedInUserContact.isInternal) {
         // Internal users can use the internal API and be done with it
         const userArray = uniq([contactSsoUsername, ...notifiedUsersExternal, ...notifiedUsersInternal]);
@@ -701,18 +708,12 @@ const getAllRelevantContacts = (loggedInUserContact, caseAccountNumber, contactS
         return response.items;
     }
     else {
-        const promiseArray = [];
-        // Only Org admins have access to there own org accounts
-        loggedInUserContact.isOrgAdmin &&
-            promiseArray.push(accounts.getAccountContacts(loggedInUserContact.accountNumber));
-        // However, all external users (org + non-org) can get list of the managed customer contacts
-        // This is specifically relevant for partners accessing their customer cases
-        loggedInUserContact.accountNumber !== caseAccountNumber &&
-            promiseArray.push(accounts.getAccountContacts(caseAccountNumber));
-        const response = yield Promise.all(promiseArray);
         const contactsToReturn = [];
-        response[0] && contactsToReturn.push(...response[0]);
-        response[1] && contactsToReturn.push(...response[1]);
+        const shouldFetchAccountContacts = loggedInUserContact.isOrgAdmin || loggedInUserContact.accountNumber !== caseAccountNumber;
+        if (shouldFetchAccountContacts && apolloClient) {
+            const accountContacts = yield fetchLoggedInUserAccountContactsFromGraphQL(apolloClient);
+            contactsToReturn.push(...accountContacts);
+        }
         contactsToReturn.push(loggedInUserContact);
         return uniqBy(contactsToReturn, 'ssoUsername');
     }
@@ -860,7 +861,9 @@ export const updateCaseDetailsGraphQL = (dispatch, apolloClient, caseNumber, cas
             dispatch({ type: CaseReducerConstants.updateCaseDetailCompleted });
             return;
         }
-        let updatedCaseDetails = Object.assign({}, caseUpdate);
+        // productId/entitlementId are only used to build the GraphQL mutation patch, not case details UI state
+        const { productId: _productId, entitlementId: _entitlementId } = caseUpdate, caseUpdateWithoutIds = __rest(caseUpdate, ["productId", "entitlementId"]);
+        let updatedCaseDetails = Object.assign({}, caseUpdateWithoutIds);
         if (graphqlDetails) {
             const mappedGraphQLDetails = mapGraphQLCaseDetailsToCasePayload(graphqlDetails);
             updatedCaseDetails = Object.assign(Object.assign({}, updatedCaseDetails), Object.fromEntries(Object.entries(mappedGraphQLDetails).filter(([, value]) => value !== null && value !== undefined && value !== '')));
@@ -918,7 +921,7 @@ export const getNotificationContacts4InternalUser = (dispatch, users, caseOwnerS
         });
     }
 });
-export const getNotificationContacts4ExternalUser = (dispatch, users, loggedInUserRights, accountNumber, caseOwnerSSO, fullNameCustom) => __awaiter(void 0, void 0, void 0, function* () {
+export const getNotificationContacts4ExternalUser = (dispatch, users, loggedInUserRights, accountNumber, caseOwnerSSO, fullNameCustom, apolloClient) => __awaiter(void 0, void 0, void 0, function* () {
     try {
         const selectedNotificationContacts = [];
         if (loggedInUserRights.isExternalNonOrgAdmin()) {
@@ -957,24 +960,14 @@ export const getNotificationContacts4ExternalUser = (dispatch, users, loggedInUs
                 type: CaseReducerConstants.getSelectedAccountDetailsHydra,
                 payload: { isFetchingSelectedNotificationContacts: true, hasErrorSelectedNotificationContacts: false },
             });
-            const promiseArray = [];
-            // Only Org admins have access to there own org accounts
-            loggedInUserRights.isOrgAdmin() &&
-                promiseArray.push(accounts.getAccountContacts(loggedInUserRights.user.accountNumber));
-            // However, all external users (org + non-org) can get list of the managed customer contacts
-            // This is specifically relevant for partners accessing their customer cases
-            loggedInUserRights.isAccountDifferentFromLoggedInAccount(accountNumber) &&
-                promiseArray.push(accounts.getAccountContacts(accountNumber));
-            dispatch({
-                type: CaseReducerConstants.getSelectedAccountDetailsHydra,
-                payload: { isFetchingSelectedNotificationContacts: true, hasErrorSelectedNotificationContacts: false },
-            });
-            const response = yield Promise.all(promiseArray);
+            const shouldFetchAccountContacts = loggedInUserRights.isOrgAdmin() ||
+                loggedInUserRights.isAccountDifferentFromLoggedInAccount(accountNumber);
             let contactsToReturn = [];
-            response[0] && contactsToReturn.push(...response[0]);
-            response[1] && contactsToReturn.push(...response[1]);
-            contactsToReturn = uniqBy(contactsToReturn, 'ssoUsername').filter((contact) => usersArr.indexOf(contact.ssoUsername) !== -1);
-            selectedNotificationContacts.push(...contactsToReturn);
+            if (shouldFetchAccountContacts && apolloClient) {
+                contactsToReturn = yield fetchLoggedInUserAccountContactsFromGraphQL(apolloClient);
+                contactsToReturn = uniqBy(contactsToReturn, 'ssoUsername').filter((contact) => usersArr.indexOf(contact.ssoUsername) !== -1);
+                selectedNotificationContacts.push(...contactsToReturn);
+            }
         }
         dispatch({
             type: CaseReducerConstants.getSelectedAccountDetailsHydra,

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.6.312",
+    "version": "2.6.313",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -52,11 +52,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.5.193",
-        "@rh-support/react-context": "2.5.287",
+        "@rh-support/components": "2.5.194",
+        "@rh-support/react-context": "2.5.288",
         "@rh-support/types": "2.0.26",
-        "@rh-support/user-permissions": "2.5.139",
-        "@rh-support/utils": "2.5.121",
+        "@rh-support/user-permissions": "2.5.140",
+        "@rh-support/utils": "2.5.122",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "date-fns": "3.6.0",
@@ -126,5 +126,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "25e583b62d2c134f01811158805d24b70da32847"
+    "gitHead": "6166d112918583d5b9030b1e8cb1e7d2a27bcaa4"
 }