npm - @rh-support/troubleshoot - Versions diffs - 2.6.303 → 2.6.305 - Mend

@rh-support/troubleshoot 2.6.303 → 2.6.305

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.

Files changed (64) hide show

package/lib/esm/hooks/useS3Upload.js CHANGED Viewed

@@ -7,13 +7,12 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { caseAttachments } from '@cee-eng/hydrajs';
-import { ToastNotification, useFetch } from '@rh-support/components';
+import { ToastNotification } from '@rh-support/components';
+import { fetchCaseDetailsByCaseNumber, pollAttachmentUploadStatus, uploadCaseAttachment, } from '@rh-support/utils';
 import { useTranslation } from 'react-i18next';
-export function useS3Upload(idToUploadTo, isSecureSupport) {
-    const { request, isFetching: isUploadingFile } = useFetch(caseAttachments.uploadAttachmentS3, {
-        propgateErrors: true,
-    });
+// TODO: Re-enable when Hydra/GraphQL attachment APIs support secure support again
+// Previously: useS3Upload(idToUploadTo, isSecureSupport) and passed isSecureSupport into uploadAttachmentS3
+export function useS3Upload(caseNumber, apolloClient, caseSalesforceId) {
     const { t } = useTranslation();
     const getFileAccessDetails = (file) => __awaiter(this, void 0, void 0, function* () {
         const fileName = (file === null || file === void 0 ? void 0 : file.name) || '';
@@ -23,12 +22,11 @@ export function useS3Upload(idToUploadTo, isSecureSupport) {
         const reader = new FileReader();
         return new Promise((resolve, reject) => {
             reader.onloadend = () => resolve({ ableToUpload: true, ableToUploadMessage: 'File attached, but not yet uploaded' });
-            reader.onerror = (ev) => reject({ ableToUpload: false, ableToUploadMessage: `${fileName} ${t("Can't be selected")}` });
-            // only read the first 10 bytes. readAsBinaryString is not supported in IE 11
+            reader.onerror = () => reject({ ableToUpload: false, ableToUploadMessage: `${fileName} ${t("Can't be selected")}` });
             reader.readAsArrayBuffer(file.slice(0, 10));
         });
     });
-    const uploadFile = (_a) => __awaiter(this, [_a], void 0, function* ({ file, description = '', isPrivate = false, listenerFn = (percent, abort) => { } }) {
+    const uploadFile = (_a) => __awaiter(this, [_a], void 0, function* ({ file, description = '', isPrivate = false, listenerFn = (_percent, _abort) => { }, }) {
         try {
             yield getFileAccessDetails(file);
         }
@@ -38,33 +36,30 @@ export function useS3Upload(idToUploadTo, isSecureSupport) {
                 return;
             }
         }
-        const listener = (progress, abort) => {
-            const decimal = progress.loaded / progress.total;
-            const percent = decimal * 100;
-            // const verifyingUpdate = decimal === 1;
-            const currentUploadProgress = Math.floor(percent);
-            // Forwarding abort single to parent callback function
-            listenerFn(currentUploadProgress, abort);
-        };
-        const putObjectRequest = {
-            Body: file, // use the original file for upload
-            ContentLength: file.size,
-            Metadata: Object.assign(Object.assign(Object.assign(Object.assign({}, (description && { 'x-amz-meta-description': description })), (file.name && { 'x-amz-meta-fileName': file.name })), (file.size && { 'x-amz-meta-byteLength': file.size.toString() })), (file.type && { 'x-amz-meta-content-type': file.type })),
-        };
         try {
-            const attachmentId = yield request(idToUploadTo, {
-                description: description,
-                fileName: file.name,
-                isPrivate: isPrivate,
-                size: file.size,
-            }, putObjectRequest, listener, true, { partSize: 5 * 1024 * 1024, queueSize: 5 }, isSecureSupport);
+            let abortFn;
+            const attachmentId = yield uploadCaseAttachment(caseNumber, file, (percent) => listenerFn(percent, () => abortFn === null || abortFn === void 0 ? void 0 : abortFn()), (abort) => {
+                abortFn = abort;
+            });
+            let resolvedCaseSalesforceId = caseSalesforceId;
+            if (apolloClient && !resolvedCaseSalesforceId) {
+                const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber);
+                resolvedCaseSalesforceId = caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id;
+            }
+            if (apolloClient && resolvedCaseSalesforceId) {
+                yield pollAttachmentUploadStatus(apolloClient, resolvedCaseSalesforceId, attachmentId);
+            }
             return attachmentId;
         }
         catch (error) {
             if (error.message === 'Request aborted by user') {
-                // Show alert if needed
+                return;
             }
+            throw error;
         }
     });
-    return { uploadFile, isUploadingFile };
+    return {
+        uploadFile,
+        isUploadingFile: false,
+    };
 }

package/lib/esm/reducers/CaseConstNTypes.d.ts CHANGED Viewed

@@ -274,6 +274,8 @@ export interface ICaseState {
     customEmailsList: IApiResponseDetails<Partial<ICaseNotificationAddresses[]>>;
     ownersEntitlements: IApiResponseDetails<IEntitlement[]>;
     hasInvalidEntitlements: boolean;
+    isProductNotEntitled: boolean;
+    entitlementWarningDismissedForProduct: string | null;
     hasCaseUpdateError: boolean;
     isCaseUpdating: boolean;
     caseDetailsError: IAPIError;

package/lib/esm/reducers/CaseConstNTypes.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
1	- 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package/lib/esm/reducers/CaseConstNTypes.js CHANGED Viewed

@@ -220,6 +220,8 @@ export const initialCaseState = {
     selectedCaseGroupUsers: getApiResourceObject([]),
     customEmailsList: getApiResourceObject([]),
     hasInvalidEntitlements: false,
+    isProductNotEntitled: false,
+    entitlementWarningDismissedForProduct: null,
     hasCaseUpdateError: false,
     isCaseUpdating: false,
     caseDetailsError: null,

package/lib/esm/reducers/CaseDetailsPageReducer.d.ts CHANGED Viewed

@@ -2,6 +2,7 @@ import { ICommentFeedback } from '@cee-eng/hydrajs/@types/api/public/commentFeed
 import { IAttachment } from '@cee-eng/hydrajs/@types/models/attachment';
 import { ICaseEscalation } from '@cee-eng/hydrajs/@types/models/escalation';
 import { IAction, IApiResponseDetails } from '@rh-support/types/shared';
+import { ApolloQueryClient } from '@rh-support/utils';
 type IActionType = IAction<CaseDetailsConstants, ICaseViewState>;
 export type CaseDetailsReducerDispatchType = (value: IActionType) => void;
 export declare enum CaseDetailsConstants {
@@ -15,7 +16,7 @@ export interface ICaseViewState {
 }
 export declare const initialCaseDetailsPageState: ICaseViewState;
 export declare const caseDetailsPageReducer: (state: ICaseViewState, action: IActionType) => any;
-export declare const fetchAttachments: (dispatch: CaseDetailsReducerDispatchType, caseNumber: string, isSecureSupport: boolean) => Promise<void>;
+export declare const fetchAttachments: (dispatch: CaseDetailsReducerDispatchType, caseNumber: string, apolloClient: ApolloQueryClient, caseSalesforceId?: string) => Promise<void>;
 export declare const fetchFeedbacks: (dispatch: CaseDetailsReducerDispatchType, caseNumber: string) => Promise<void>;
 export declare const fetchExternalTrackers: (_dispatch: CaseDetailsReducerDispatchType, _caseNumber: string) => Promise<void>;
 export declare const fetchCaseEscalations: (dispatch: CaseDetailsReducerDispatchType, parentId: string, apolloClient: {

package/lib/esm/reducers/CaseDetailsPageReducer.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/reducers/CaseDetailsPageReducer.js CHANGED Viewed

@@ -7,8 +7,8 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { kase, publicApi } from '@cee-eng/hydrajs';
-import { getApiResourceObject } from '@rh-support/utils';
+import { publicApi } from '@cee-eng/hydrajs';
+import { fetchCaseAttachmentsViaGraphQL, fetchCaseDetailsByCaseNumber, getApiResourceObject, } from '@rh-support/utils';
 import { GET_ESCALATION_DETAILS } from '../graphql';
 export var CaseDetailsConstants;
 (function (CaseDetailsConstants) {
@@ -32,13 +32,21 @@ export const caseDetailsPageReducer = (state, action) => {
         }
     }
 };
-export const fetchAttachments = (dispatch, caseNumber, isSecureSupport) => __awaiter(void 0, void 0, void 0, function* () {
+export const fetchAttachments = (dispatch, caseNumber, apolloClient, caseSalesforceId) => __awaiter(void 0, void 0, void 0, function* () {
     try {
         dispatch({
             type: CaseDetailsConstants.updateState,
             payload: { caseAttachmentHydra: getApiResourceObject([], true) },
         });
-        const allAttachments = yield kase.getAttachments(caseNumber, false, isSecureSupport);
+        let resolvedCaseSalesforceId = caseSalesforceId;
+        if (!resolvedCaseSalesforceId) {
+            const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber);
+            resolvedCaseSalesforceId = caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id;
+        }
+        if (!resolvedCaseSalesforceId) {
+            throw new Error('Missing Salesforce case id');
+        }
+        const allAttachments = yield fetchCaseAttachmentsViaGraphQL(apolloClient, caseNumber, resolvedCaseSalesforceId);
         dispatch({
             type: CaseDetailsConstants.updateState,
             payload: { caseAttachmentHydra: getApiResourceObject(allAttachments) },

package/lib/esm/reducers/CaseDiscussionTabReducer.d.ts CHANGED Viewed

@@ -2,6 +2,7 @@ import { ICaseChat, ICaseComment } from '@cee-eng/hydrajs/@types/api/public/case
 import { ICommentFeedback } from '@cee-eng/hydrajs/@types/api/public/commentFeedback';
 import { IAttachment } from '@cee-eng/hydrajs/@types/models/attachment';
 import { IAction } from '@rh-support/types/shared';
+import { ApolloQueryClient } from '@rh-support/utils';
 type IActionType = IAction<DiscussionsConstants, IDiscussionState>;
 export type DiscussionsReducerDispatchType = (value: IActionType) => void;
 export interface IDiscussion {
@@ -48,7 +49,7 @@ export declare const setDiscussions: (dispatch: DiscussionsReducerDispatchType,
 export declare const updateAttacmentsAfterRemoval: (dispatch: DiscussionsReducerDispatchType, uuid_removed: string, allDiscussions: IDiscussion[], discussionFiltersListState: IFilter[]) => void;
 export declare const updateCommentStateFeedback: (dispatch: DiscussionsReducerDispatchType, comment_id: string, newFeedback: any, allDiscussions: IDiscussion[]) => Promise<void>;
 export declare const updateAttachment: (dispatch: DiscussionsReducerDispatchType, uuid: string, newAttachment: any, allDiscussions: IDiscussion[]) => void;
-export declare const updateDiscussionStateAttachments: (dispatch: DiscussionsReducerDispatchType, caseNumber: string, allDiscussions: IDiscussion[], sort: ISort, isSecureSupport: boolean, discussionFiltersListState: IFilter[], dispatchCaseDetailsHydraAttachments: any) => Promise<void>;
+export declare const updateDiscussionStateAttachments: (dispatch: DiscussionsReducerDispatchType, caseNumber: string, allDiscussions: IDiscussion[], sort: ISort, discussionFiltersListState: IFilter[], dispatchCaseDetailsHydraAttachments: any, apolloClient: ApolloQueryClient, caseSalesforceId?: string) => Promise<void>;
 export declare const setCommentText: (dispatch: DiscussionsReducerDispatchType, replyCommentText: string, replyCommentCreator: string) => void;
 export declare const clearReplyComment: (dispatch: DiscussionsReducerDispatchType) => void;
 export {};

package/lib/esm/reducers/CaseDiscussionTabReducer.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/reducers/CaseDiscussionTabReducer.js CHANGED Viewed

@@ -7,8 +7,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { kase } from '@cee-eng/hydrajs';
-import { getApiResourceObject } from '@rh-support/utils';
+import { fetchCaseAttachmentsViaGraphQL, fetchCaseDetailsByCaseNumber, getApiResourceObject, } from '@rh-support/utils';
 import filter from 'lodash/filter';
 import findIndex from 'lodash/findIndex';
 import isEqual from 'lodash/isEqual';
@@ -224,9 +223,17 @@ export const updateAttachment = (dispatch, uuid, newAttachment, allDiscussions)
     });
     dispatch({ type: DiscussionsConstants.updateDiscussionState, payload: { allDiscussions: updatedDiscussions } });
 };
-export const updateDiscussionStateAttachments = (dispatch, caseNumber, allDiscussions, sort, isSecureSupport, discussionFiltersListState, dispatchCaseDetailsHydraAttachments) => __awaiter(void 0, void 0, void 0, function* () {
+export const updateDiscussionStateAttachments = (dispatch, caseNumber, allDiscussions, sort, discussionFiltersListState, dispatchCaseDetailsHydraAttachments, apolloClient, caseSalesforceId) => __awaiter(void 0, void 0, void 0, function* () {
     try {
-        const attachments = yield kase.getAttachments(caseNumber, false, isSecureSupport);
+        let resolvedCaseSalesforceId = caseSalesforceId;
+        if (!resolvedCaseSalesforceId) {
+            const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber);
+            resolvedCaseSalesforceId = caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id;
+        }
+        if (!resolvedCaseSalesforceId) {
+            throw new Error('Missing Salesforce case id');
+        }
+        const attachments = yield fetchCaseAttachmentsViaGraphQL(apolloClient, caseNumber, resolvedCaseSalesforceId);
         const allAttachments = attachments.map((attachment) => ({
             item: Object.assign(Object.assign({}, attachment), { lastModifiedDate: attachment.lastModifiedDate || attachment.createdDate }),
             last_modified_date: attachment.lastModifiedDate || attachment.createdDate,

package/lib/esm/reducers/CaseHelpers.d.ts CHANGED Viewed

@@ -10,13 +10,13 @@ import { ICaseState, IGraphQLCasePayload } from './CaseConstNTypes';
 export declare const getCaseRecommendations: (docs: ISolrRecommendation[], oldDocs: any) => any[];
 export declare const getCepCommentFromCepDetails: (cepDetails: ICepDetails) => string;
 export declare const getRecommendationObject: (doc: ISolrRecommendation, index: number) => ICaseResourceLink;
-export declare const getUpdatedDescription: (issue: string, environment?: string, periodicityOfIssue?: string, timeFramesAndUrgency?: string, v3ClusterName?: string, product?: string, version?: string) => string;
+export declare const getUpdatedDescription: (issue: string, environment?: string, periodicityOfIssue?: string, timeFramesAndUrgency?: string, v3ClusterName?: string, product?: string, version?: string, noClusterIdReason?: string, noClusterIdReasonExplanation?: string) => string;
 export declare const getDescriptionWOQues: (issue: string, environment?: string, periodicityOfIssue?: string, timeFramesAndUrgency?: string) => string;
 export declare const getIrtForSLAAndSeverity: (slaProcessId: string, severity: string) => string;
 export declare const getNewSeverityStringDef: (severity: string) => string | React.JSX.Element;
 export declare const getOrtForSLAAndSeverity: (slaProcessId: string, severity: string) => string;
 export declare const getSeverityDescription: (severity: string) => string;
-export declare const isClusterIDValid: (_caseState: any, _allProducts: any) => boolean;
+export declare const isClusterIDValid: (caseState: any, allProducts: any) => boolean;
 export declare const isCaseStateValid: (caseState: ICaseState, loggedInUserRights: IApiResponseDetails<UserAuth>) => boolean;
 export declare const isIdeaCaseStateValid: (caseState: ICaseState, loggedInUserRights: IApiResponseDetails<UserAuth>) => boolean;
 export declare const isCaseManagementStateValid: (caseState: ICaseState, loggedInUserRights: IApiResponseDetails<UserAuth>) => boolean;

package/lib/esm/reducers/CaseHelpers.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/lib/esm/reducers/CaseHelpers.js CHANGED Viewed

@@ -1,4 +1,4 @@
-import { getAppVersion, getTechnicalSupportRecordTypeId, getUserAgentForCaseMode, isPremiumEntitlement, showFtsOnCreateCasePage, } from '@rh-support/utils';
+import { getAppVersion, getTechnicalSupportRecordTypeId, getUserAgentForCaseMode, getVersion, isPremiumEntitlement, showFtsOnCreateCasePage, } from '@rh-support/utils';
 import filter from 'lodash/filter';
 import forEach from 'lodash/forEach';
 import isEmpty from 'lodash/isEmpty';
@@ -8,7 +8,7 @@ import unionBy from 'lodash/unionBy';
 import uniqBy from 'lodash/uniqBy';
 import React from 'react';
 import { isPhoneValid, trimAndReplacePlus } from '../components/shared/utils';
-// import { isClusterIdEnabledForProduct } from '../utils/caseOpenshiftClusterIdUtils';
+import { getIsClusterIdInvalid, isClusterIdEnabledForProduct } from '../utils/caseOpenshiftClusterIdUtils';
 import { CASE_DETAILS_ISSUE_LIMIT, CASE_REFERENCE_NUMBER_LIMIT, CLUSTER_ID_LIMIT, CONTACT_INFO_24X7_LIMIT, DESCRIPTION_LENGTH_LIMIT, HOSTNAME_LENGTH_LIMIT, IDEA_SECOND_KTQUESTION_MAX_LIMIT, ITRForSLASeverity, KTQUESTION_MAX_LIMIT, KtQuestionConstant, LANGUAGE_MAP, SESSION_ENVIRONMENT_LIMIT, SESSION_ISSUE_LIMIT, SESSION_NO_CLUSTER_REASON_EXPLANATION_LENGTH_LIMIT, SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT, SESSION_NOTIFIED_USERS_EXTERNAL_LIMIT, SESSION_NOTIFIED_USERS_INTERNAL_LIMIT, SESSION_PERIODICITY_OF_ISSUE_LIMIT, SESSION_PHONE_LENGTH_LIMIT, SESSION_TIME_FRAMES_URGENCY_LIMIT, SeverityDescription, SeverityDescriptionDetails, TITLE_SUMMARY_LENGTH_LIMIT, } from './CaseConstNTypes';
 export const getCaseRecommendations = (docs, oldDocs) => {
     const recs = [];
@@ -47,7 +47,7 @@ export const getRecommendationObject = (doc, index) => {
     return rec;
 };
 // Responsible for the order of the questions in which they appear on case details
-export const getUpdatedDescription = (issue, environment, periodicityOfIssue, timeFramesAndUrgency, v3ClusterName, product, version) => {
+export const getUpdatedDescription = (issue, environment, periodicityOfIssue, timeFramesAndUrgency, v3ClusterName, product, version, noClusterIdReason, noClusterIdReasonExplanation) => {
     let description = issue;
     const v3ClusterNameFinal = product === 'OpenShift Container Platform' && version !== '3.11' ? '' : v3ClusterName;
     if (!isEmpty(environment) ||
@@ -66,6 +66,12 @@ export const getUpdatedDescription = (issue, environment, periodicityOfIssue, ti
             ? `\n\n${KtQuestionConstant.periodicityOfIssue}\n${periodicityOfIssue}`
             : '';
     }
+    if (!isEmpty(noClusterIdReason)) {
+        description += `\n\nOpenShift Cluster ID\n${noClusterIdReason}`;
+    }
+    if (!isEmpty(noClusterIdReasonExplanation) && noClusterIdReasonExplanation !== 'v3-cluster') {
+        description += `\n\nI don't have my Cluster ID, because\n${noClusterIdReasonExplanation}`;
+    }
     return description;
 };
 // Gets the descriptions without questions
@@ -117,47 +123,33 @@ export const getSeverityDescription = (severity) => {
     }
     return SeverityDescription[severity];
 };
-// TODO: Re-enable cluster ID validation when cluster ID field is made mandatory again
-// eslint-disable-next-line @typescript-eslint/no-unused-vars
-export const isClusterIDValid = (_caseState, _allProducts) => {
-    return true;
-    // const case_details = _caseState.caseDetails;
-    // const productHasClusterID = isClusterIdEnabledForProduct(case_details.product, _allProducts);
-    //
-    // //if product doesn't have clusterId we don't need to validate value
-    // if (!productHasClusterID) return true;
-    //
-    // const majorVersion = (case_details.version && getVersion(case_details.version).major) || '';
-    // const isOpenShiftV3 = case_details.product === 'OpenShift Container Platform' && majorVersion === '3';
-    //
-    // const hasValidClusterId = () =>
-    //     !isEmpty(case_details.openshiftClusterID) &&
-    //     isEmpty(case_details.noClusterIdReason) &&
-    //     isEmpty(case_details.noClusterIdReasonExplanation) &&
-    //     isEmpty(caseState.v3ClusterName) &&
-    //     !getIsClusterIdInvalid(case_details.openshiftClusterID);
-    //
-    // const hasValidReason = () =>
-    //     isEmpty(case_details.openshiftClusterID) &&
-    //     !isEmpty(case_details.noClusterIdReason) &&
-    //     case_details.noClusterIdReason !== 'Other' &&
-    //     isEmpty(case_details.noClusterIdReasonExplanation) &&
-    //     isEmpty(caseState.v3ClusterName);
-    //
-    // const hasValidReasonExplanation = () =>
-    //     isEmpty(case_details.openshiftClusterID) &&
-    //     !isEmpty(case_details.noClusterIdReason) &&
-    //     case_details.noClusterIdReason === 'Other' &&
-    //     !isEmpty(case_details.noClusterIdReasonExplanation) &&
-    //     case_details.noClusterIdReasonExplanation !== 'v3-cluster' &&
-    //     case_details.noClusterIdReasonExplanation.length <= SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT;
-    //
-    // const hasValidV3ClusterName = () =>
-    //     isEmpty(case_details.openshiftClusterID) &&
-    //     !isEmpty(caseState.v3ClusterName) &&
-    //     (case_details.noClusterIdReasonExplanation === 'v3-cluster' || isOpenShiftV3);
-    //
-    // return hasValidClusterId() || hasValidReason() || hasValidReasonExplanation() || hasValidV3ClusterName();
+export const isClusterIDValid = (caseState, allProducts) => {
+    const case_details = caseState.caseDetails;
+    const productHasClusterID = isClusterIdEnabledForProduct(case_details.product);
+    if (!productHasClusterID)
+        return true;
+    const majorVersion = (case_details.version && getVersion(case_details.version).major) || '';
+    const isOpenShiftV3 = case_details.product === 'OpenShift Container Platform' && majorVersion === '3';
+    const hasValidClusterId = () => !isEmpty(case_details.openshiftClusterID) &&
+        isEmpty(case_details.noClusterIdReason) &&
+        isEmpty(case_details.noClusterIdReasonExplanation) &&
+        isEmpty(caseState.v3ClusterName) &&
+        !getIsClusterIdInvalid(case_details.openshiftClusterID);
+    const hasValidReason = () => isEmpty(case_details.openshiftClusterID) &&
+        !isEmpty(case_details.noClusterIdReason) &&
+        case_details.noClusterIdReason !== 'Other' &&
+        isEmpty(case_details.noClusterIdReasonExplanation) &&
+        isEmpty(caseState.v3ClusterName);
+    const hasValidReasonExplanation = () => isEmpty(case_details.openshiftClusterID) &&
+        !isEmpty(case_details.noClusterIdReason) &&
+        case_details.noClusterIdReason === 'Other' &&
+        !isEmpty(case_details.noClusterIdReasonExplanation) &&
+        case_details.noClusterIdReasonExplanation !== 'v3-cluster' &&
+        case_details.noClusterIdReasonExplanation.length <= SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT;
+    const hasValidV3ClusterName = () => isEmpty(case_details.openshiftClusterID) &&
+        !isEmpty(caseState.v3ClusterName) &&
+        (case_details.noClusterIdReasonExplanation === 'v3-cluster' || isOpenShiftV3);
+    return hasValidClusterId() || hasValidReason() || hasValidReasonExplanation() || hasValidV3ClusterName();
 };
 // Add a !isEmpty to to make any KTQuestion Mandatory in isCaseStateValid
 export const isCaseStateValid = (caseState, loggedInUserRights) => {
@@ -233,11 +225,17 @@ export const isCaseInformationSectionValid = (caseState, loggedInUserRights) =>
         loggedInUserRights.data.canManageCases());
 };
 const assignDescriptionFields = (casePayload, case_details, v3ClusterName) => {
-    const hasDescriptionContext = !isEmpty(case_details.environment) ||
-        !isEmpty(case_details.periodicityOfIssue) ||
-        !isEmpty(case_details.timeFramesAndUrgency);
-    if (!isEmpty(case_details.issue) && hasDescriptionContext) {
-        casePayload.Description = case_details.description;
+    if (!isEmpty(case_details.description)) {
+        let description = case_details.description;
+        if (!isEmpty(case_details.noClusterIdReason) && !description.includes('\n\nNo Cluster ID Reason\n')) {
+            description += `\n\nNo Cluster ID Reason\n${case_details.noClusterIdReason}`;
+        }
+        if (!isEmpty(case_details.noClusterIdReasonExplanation) &&
+            case_details.noClusterIdReasonExplanation !== 'v3-cluster' &&
+            !description.includes('\n\nNo Cluster ID Reason Explanation\n')) {
+            description += `\n\nNo Cluster ID Reason Explanation\n${case_details.noClusterIdReasonExplanation}`;
+        }
+        casePayload.Description = description;
     }
     if (!isEmpty(case_details.environment) || !isEmpty(v3ClusterName)) {
         const clusterPrefix = v3ClusterName ? `OpenShift Cluster Name: ${v3ClusterName}\n` : '';

package/package.json CHANGED Viewed

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.6.303",
+    "version": "2.6.305",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -52,11 +52,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.5.184",
-        "@rh-support/react-context": "2.5.278",
+        "@rh-support/components": "2.5.186",
+        "@rh-support/react-context": "2.5.280",
         "@rh-support/types": "2.0.26",
-        "@rh-support/user-permissions": "2.5.130",
-        "@rh-support/utils": "2.5.112",
+        "@rh-support/user-permissions": "2.5.132",
+        "@rh-support/utils": "2.5.114",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "date-fns": "3.6.0",
@@ -126,5 +126,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "d93a57f2a62bdfc7ec25341b3dcae197f3e5f1a3"
+    "gitHead": "fd52efe5b2a2ca37e6fdc456d3044c4d8bb1dad2"
 }