@rh-support/troubleshoot 2.6.300 → 2.6.302

package/lib/esm/components/AccountInfo/AccountSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"AccountSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/AccountSelector.tsx"],"names":[],"mappings":"AAAA,OAAO,2BAA2B,CAAC;AAOnC,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAK5D,OAAO,KAA0C,MAAM,OAAO,CAAC;AAS/D,UAAU,MAAO,SAAQ,gBAAgB;CAAG;AAE5C,eAAO,MAAM,YAAY,EAAE,MAG1B,CAAC;AAEF,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,qBA6KrC;kBA7KQ,eAAe;;;AAiLxB,OAAO,EAAE,eAAe,EAAE,CAAC"}
+{"version":3,"file":"AccountSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/AccountSelector.tsx"],"names":[],"mappings":"AAAA,OAAO,2BAA2B,CAAC;AAOnC,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAK5D,OAAO,KAA0C,MAAM,OAAO,CAAC;AAS/D,UAAU,MAAO,SAAQ,gBAAgB;CAAG;AAE5C,eAAO,MAAM,YAAY,EAAE,MAG1B,CAAC;AAEF,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,qBAmKrC;kBAnKQ,eAAe;;;AAuKxB,OAAO,EAAE,eAAe,EAAE,CAAC"}

package/lib/esm/components/AccountInfo/AccountSelector.js

@@ -8,7 +8,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
     });
 };
 import './css/accountSelector.css';
-import { accounts } from '@cee-eng/hydrajs';
+import { useApolloClient } from '@apollo/client/react';
 import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
 import { AlertMessage, AlertType } from '@rh-support/components';
 import { AccountSelectorInternal, GlobalMetadataStateContext } from '@rh-support/react-context';
@@ -30,12 +30,14 @@ export const defaultProps = {
 function AccountSelector(props) {
     var _a;
     const [showNotEntitledMessage, setShowNotEntitledMessage] = useState(false);
-    const { accountNumber, selectedAccountDetails } = useCaseSelector((state) => ({
+    const { accountNumber, selectedAccountDetails, hasInvalidEntitlements } = useCaseSelector((state) => ({
         accountNumber: state.caseDetails.accountNumberRef,
         selectedAccountDetails: state.selectedAccountDetails,
+        hasInvalidEntitlements: state.hasInvalidEntitlements,
     }), isEqual);
     const isSelectedAccountSubscriptionAbused = ((_a = selectedAccountDetails === null || selectedAccountDetails === void 0 ? void 0 : selectedAccountDetails.data) === null || _a === void 0 ? void 0 : _a.subscriptionAbuse) || false;
     const caseDispatch = useCaseDispatch();
+    const apolloClient = useApolloClient();
     const routeDispatch = useRouteDispatchContext();
     const { globalMetadataState: { bookmarkedGroupAccounts, loggedInUserRights, managedAccounts, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
     const { t } = useTranslation();
@@ -43,7 +45,7 @@ function AccountSelector(props) {
     const ability = useContext(AbilityContext);
     const canAccessManagedAccounts = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.MANAGED_ACCOUNTS);
     const canBookmarkAccounts = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.BOOKMARK_ACCOUNTS);
-    const canUseFindMyAccount = loggedInUserRights.data.isAccountDifferentFromLoggedInAccount(accountNumber);
+    // const canUseFindMyAccount = loggedInUserRights.data.isAccountDifferentFromLoggedInAccount(accountNumber!);
     // Account Change Handler
     const onAccountChange = (account) => __awaiter(this, void 0, void 0, function* () {
         if (selectedAccountDetails.data.accountNumber === account.accountNumber)
@@ -52,7 +54,7 @@ function AccountSelector(props) {
             clearSelectedAccount(caseDispatch);
             return;
         }
-        setCaseAccountNumber(caseDispatch, account.accountNumber, loggedInUserRights.data.isAccountSameAsLoggedInAccount(account.accountNumber), loggedInUsersAccount.data);
+        setCaseAccountNumber(caseDispatch, account.accountNumber, loggedInUserRights.data.isAccountSameAsLoggedInAccount(account.accountNumber), loggedInUsersAccount.data, apolloClient);
     });
     const onInternalAccountSelect = (accounts) => {
         if (!isArray(accounts))
@@ -64,48 +66,36 @@ function AccountSelector(props) {
             selection.accountNum &&
             onAccountChange({ accountNumber: selection.accountNum, name: selection.name });
     };
-    const onFindMyAccountClick = (event) => {
-        !isEmpty(loggedInUserRights.data) &&
-            onAccountChange({
-                accountNumber: loggedInUserRights.data.getAccountNumber(),
-                name: loggedInUserRights.data.getAccountName(),
-            });
-    };
+    // const onFindMyAccountClick = (event: React.MouseEvent<HTMLButtonElement, MouseEvent>) => {
+    //     !isEmpty(loggedInUserRights.data) &&
+    //         onAccountChange({
+    //             accountNumber: loggedInUserRights.data.getAccountNumber(),
+    //             name: loggedInUserRights.data.getAccountName(),
+    //         });
+    // };
     const selectedAccount = {
         name: selectedAccountDetails.data.name,
         accountNumber: selectedAccountDetails.data.accountNumber,
         subscriptionAbuse: selectedAccountDetails.data.subscriptionAbuse,
     };
-    // When internal user wants to open a case for a customer but customer account doesn't have entitlement, we show an error
     useEffect(() => {
-        const getAccountEntitlement = () => __awaiter(this, void 0, void 0, function* () {
-            // internal user doesn't open case for customer. No need to check account entitlement
-            if (selectedAccountDetails.data.accountNumber === loggedInUsersAccount.data.accountNumber) {
-                setNoValidEntitlement(routeDispatch, false);
-                setShowNotEntitledMessage(false);
-                return;
-            }
+        if (!loggedInUserRights.data.isInternal() || !selectedAccountDetails.data.accountNumber) {
+            return;
+        }
+        if (selectedAccountDetails.data.accountNumber === loggedInUsersAccount.data.accountNumber) {
+            setNoValidEntitlement(routeDispatch, false);
             setShowNotEntitledMessage(false);
-            try {
-                const res = yield accounts.getAccountEntitlementByInternalUser(selectedAccountDetails.data.accountNumber);
-                if (isEmpty(res)) {
-                    setShowNotEntitledMessage(true);
-                    setNoValidEntitlement(routeDispatch, true);
-                }
-                else {
-                    setShowNotEntitledMessage(false);
-                    setNoValidEntitlement(routeDispatch, false);
-                }
-            }
-            catch (e) {
-                console.log(e);
-            }
-        });
-        if (loggedInUserRights.data.isInternal() && selectedAccountDetails.data.accountNumber) {
-            getAccountEntitlement();
+            return;
         }
+        setShowNotEntitledMessage(hasInvalidEntitlements);
+        setNoValidEntitlement(routeDispatch, hasInvalidEntitlements);
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [selectedAccountDetails.data.accountNumber, loggedInUserRights.data, loggedInUsersAccount.data]);
+    }, [
+        selectedAccountDetails.data.accountNumber,
+        loggedInUserRights.data,
+        loggedInUsersAccount.data,
+        hasInvalidEntitlements,
+    ]);
     if (isEmpty(loggedInUserRights.data))
         return React.createElement(React.Fragment, null);
     return (React.createElement("div", { id: props.id, className: `form-group ${props.className}` },
@@ -114,9 +104,7 @@ function AccountSelector(props) {
             React.createElement("label", { htmlFor: "account-selector" },
                 React.createElement(Trans, null, "Account"),
                 ' ',
-                React.createElement("span", { className: "form-required", "aria-hidden": true }, "*")),
-            canUseFindMyAccount && (React.createElement("button", { role: "link", className: "btn btn-link btn-app find-my-account pf-v6-u-ml-auto", onClick: onFindMyAccountClick, disabled: selectedAccountDetails.isFetching, "data-tracking-id": "get-support-find-my-account", type: "button" },
-                React.createElement(Trans, null, "Find my account")))),
+                React.createElement("span", { className: "form-required", "aria-hidden": true }, "*"))),
         React.createElement("div", { className: "account-selector-wrapper" },
             React.createElement(AccountSelectorInternal, { selectedAccounts: [selectedAccount], canBookmarkAccount: canBookmarkAccounts, bookmarkedAccounts: bookmarkedGroupAccounts.data, id: "account-or-bookmark-selector", className: "account-selector", name: "account-or-bookmark-selector", placeholder: t(`Search for an account ${loggedInUserRights.data.isExternal() ? 'or select a bookmark' : ''} `), onSelect: onInternalAccountSelect, disabled: loggedInUserRights.data.isExternal() || selectedAccountDetails.isFetching, isInValid: isSelectedAccountSubscriptionAbused, restrictedOnSubscriptionAbuse: true })),
         canAccessManagedAccounts && !isEmpty(managedAccounts.data) && (React.createElement(ManagedAccountsDropdown, { className: "managed-account-selector pf-v6-u-mt-xl", onManagedAccountChange: onManagedAccountChange, managedAccounts: managedAccounts, selectedAccountNumber: accountNumber, disabled: selectedAccountDetails.isFetching })),

package/lib/esm/components/AccountInfo/OwnerSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAiBxE,UAAU,MAAM;CAAG;AAMnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBAmTnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}
+{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAqBA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAmBxE,UAAU,MAAM;CAAG;AAMnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBAqXnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}

package/lib/esm/components/AccountInfo/OwnerSelector.js

@@ -7,9 +7,11 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { CaseContactsSelectorExternal, getHydraContactLabel, OwnerTypeaheadDropdown, ToastNotification, usePrevious, ValueChangedIcon, } from '@rh-support/components';
+// import { ICasePayload } from '@cee-eng/hydrajs/@types/api/public/case';
+import { useApolloClient } from '@apollo/client/react';
+import { CaseContactsSelectorExternal, getHydraContactLabel, getPhoneObj, OwnerTypeaheadDropdown, ToastNotification, usePrevious, ValueChangedIcon, } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanEditCase } from '@rh-support/react-context';
-import { sortHydraContacts } from '@rh-support/utils';
+import { mapGraphQLContactPhoneToCasePhoneFields, sortHydraContacts } from '@rh-support/utils';
 import filter from 'lodash/filter';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
@@ -20,7 +22,9 @@ import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { RouteContext } from '../../context/RouteContext';
 import { useCaseUpdateErrorMessage } from '../../hooks/useCaseUpdateErrorMessage';
-import { setCaseDetails, setCaseOwner, setCaseState, setNotifiedUser, updateCaseDetails, } from '../../reducers/CaseReducer';
+import { fetchCaseGroupsForContactGraphQL, setCaseDetails, setCaseOwner, setCaseState, setNotifiedUser, 
+// updateCaseDetails,
+updateCaseDetailsGraphQL, } from '../../reducers/CaseReducer';
 import { PDFContext } from '../CaseEditView/PDFContainer';
 import { CaseValuesToWatch } from '../shared/Constants';
 import { getChangedValueTooltip } from '../shared/utils';
@@ -30,18 +34,21 @@ function getOwnerDropdownOptions(contacts) {
 function OwnerSelector(props) {
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { accountNumber, caseNumber, contactSsoUsername, selectedNotificationContacts, selectedOwner, selectedCaseGroupUsers, isCaseOwnerUpdating, isCasePhoneUpdating, } = useCaseSelector((state) => ({
+    const { accountNumber, caseNumber, contactSsoUsername, existingCaseDetails, selectedNotificationContacts, selectedOwner, selectedCaseGroupUsers, isCaseOwnerUpdating, isCasePhoneUpdating, groupNumber, } = useCaseSelector((state) => ({
         accountNumber: state.caseDetails.accountNumberRef,
         caseNumber: state.caseDetails.caseNumber,
+        existingCaseDetails: state.caseDetails,
         selectedNotificationContacts: state.selectedNotificationContacts,
         selectedOwner: state.selectedOwner,
         selectedCaseGroupUsers: state.selectedCaseGroupUsers,
         isCaseOwnerUpdating: state.isCaseOwnerUpdating,
         isCasePhoneUpdating: state.isCasePhoneUpdating,
         contactSsoUsername: state.caseDetails.contactSSOName,
+        groupNumber: state.caseDetails.groupNumber,
     }), isEqual);
     const { routeState: { isNextBtnClickedToShowValidationError }, } = useContext(RouteContext);
     const caseDispatch = useCaseDispatch();
+    const apolloClient = useApolloClient();
     const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
     const previousAccountNumber = usePrevious(accountNumber);
     const { isExportingPDF } = useContext(PDFContext);
@@ -102,18 +109,37 @@ function OwnerSelector(props) {
         }
         setNotifiedUser(caseDispatch, newNotifiedUsers);
     };
+    const getOwnerPhoneCaseUpdate = (owner) => {
+        var _a;
+        if (!((_a = owner.phone) === null || _a === void 0 ? void 0 : _a.trim())) {
+            return null;
+        }
+        return mapGraphQLContactPhoneToCasePhoneFields(owner.phone, (phone) => {
+            const { countryCode, phoneLine } = getPhoneObj(phone);
+            return { countryCode, phoneLine: phoneLine || '' };
+        });
+    };
     const onCaseOwnerUpdate = (newOwner) => __awaiter(this, void 0, void 0, function* () {
-        const caseDetails = { contactSSOName: newOwner.ssoUsername };
+        // const caseDetails: Partial<ICasePayload> = { contactSSOName: newOwner.ssoUsername };
+        // if (!newOwner.id) {
+        //     caseUpdateError.showError(new Error('Contact id is required'), t(`Owner failed to update`));
+        //     return;
+        // }
+        var _a;
         setCaseState(caseDispatch, { isCaseOwnerUpdating: true });
+        const ownerPhoneCaseUpdate = getOwnerPhoneCaseUpdate(newOwner);
         try {
-            yield updateCaseDetails(caseDispatch, caseNumber, caseDetails);
-            // set phone fields to empty value to triger fetching
-            // phone number for new owner
-            setCaseDetails(caseDispatch, {
-                contactSSOName: newOwner.ssoUsername,
-                phoneCountryCode: '',
-                phoneAreaCodePrefixLineNumber: '',
-            });
+            const newGroupNumber = (newOwner === null || newOwner === void 0 ? void 0 : newOwner.defaultCaseGroup) || null;
+            yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, caseNumber, Object.assign({ contactId: newOwner.id, contactSSOName: newOwner.ssoUsername, groupNumber: newGroupNumber }, (ownerPhoneCaseUpdate !== null && ownerPhoneCaseUpdate !== void 0 ? ownerPhoneCaseUpdate : {})), false, { existingCaseDetails });
+            // When the picklist contact has no phone, clear fields so CaseContactPhoneNumber re-fetches it.
+            if (!ownerPhoneCaseUpdate) {
+                setCaseDetails(caseDispatch, {
+                    contactSSOName: newOwner.ssoUsername,
+                    phoneCountryCode: '',
+                    phoneAreaCodePrefixLineNumber: '',
+                    phone: '',
+                });
+            }
             const abortSignal = new AbortController().signal;
             yield setCaseOwner(caseDispatch, {
                 ssoUsername: newOwner.ssoUsername,
@@ -121,11 +147,15 @@ function OwnerSelector(props) {
                 lastName: newOwner.lastName,
                 fullNameCustom: newOwner.fullNameCustom,
                 manageSupportCases: newOwner.manageSupportCases,
+                id: newOwner.id,
             }, '', abortSignal, abortSignal, false, '', true, true, caseNumber, loggedInUserRights.data.isInternal() ? accountNumber : undefined);
             setLocalOwnerChange(true);
             updateNotifyUsersList(newOwner);
             ToastNotification.addSuccessMessage(t(`Owner has been successfully updated`));
             setCaseState(caseDispatch, { isCaseOwnerUpdating: false });
+            if (newOwner.id && accountNumber) {
+                fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, newOwner.id, accountNumber, newOwner === null || newOwner === void 0 ? void 0 : newOwner.defaultCaseGroup, (_a = newOwner.isOrgAdmin) !== null && _a !== void 0 ? _a : false, null);
+            }
         }
         catch (e) {
             setCaseState(caseDispatch, { isCaseOwnerUpdating: false });
@@ -209,6 +239,14 @@ function OwnerSelector(props) {
             React.createElement(Trans, null, "Owner"),
             React.createElement(ValueChangedIcon, { afterLocalChange: afterLocalChange, comparator: ownerComparator, isLocalChange: localOwnerChange, value: selectedOwner.data, getTooltipContent: getChangedValueTooltip(() => CaseValuesToWatch.owner, (v) => v.fullNameCustom) }),
             React.createElement("span", { className: `form-required ${isExportingPDF ? 'hide-in-pdf' : ''}`, "aria-hidden": true }, "*")),
-        showUsersWithSelectedGroupAccess && loggedInUsersAccount.data.hasGroupACLs ? (React.createElement(OwnerTypeaheadDropdown, { id: "get-support-owner", hasClearButton: true, contactSsoUsername: contactSsoUsername !== null && contactSsoUsername !== void 0 ? contactSsoUsername : '', selected: !isEmpty(selectedOwner.data) ? [selectedOwner.data] : [], isDisabled: selectedCaseGroupUsers.isFetching || isCaseOwnerUpdating || isCasePhoneUpdating, onSelect: onCustomerContactSelect, onClearQuery: onClearQuery, onQueryUpdated: onQueryUpdated, options: ownerDropdownOptions, status: isNextBtnClickedToShowValidationError && isEmpty(selectedOwner.data) ? 'danger' : undefined })) : (React.createElement(CaseContactsSelectorExternal, { loggedInUserRights: loggedInUserRights.data, selectedAccountNumber: accountNumber, contactSsoUsername: contactSsoUsername !== null && contactSsoUsername !== void 0 ? contactSsoUsername : '', selected: !isEmpty(selectedOwner.data) ? [selectedOwner.data] : [], onChange: onCustomerContactSelect, placeholder: t(`Search by name or username`), clearButton: true, id: "get-support-owner", name: "get-support-owner", className: "react-select-custom", isUpdating: isCaseOwnerUpdating, isInvalid: isNextBtnClickedToShowValidationError && isEmpty(selectedOwner.data), isDisabled: isCasePhoneUpdating || isCaseOwnerUpdating }))));
+        showUsersWithSelectedGroupAccess && loggedInUsersAccount.data.hasGroupACLs ? (React.createElement(OwnerTypeaheadDropdown, { id: "get-support-owner", hasClearButton: true, contactSsoUsername: contactSsoUsername !== null && contactSsoUsername !== void 0 ? contactSsoUsername : '', selected: !isEmpty(selectedOwner.data) ? [selectedOwner.data] : [], isDisabled: selectedCaseGroupUsers.isFetching || isCaseOwnerUpdating || isCasePhoneUpdating, onSelect: onCustomerContactSelect, onClearQuery: onClearQuery, onQueryUpdated: onQueryUpdated, options: ownerDropdownOptions, status: isNextBtnClickedToShowValidationError && isEmpty(selectedOwner.data) ? 'danger' : undefined })) : (React.createElement(CaseContactsSelectorExternal, { loggedInUserRights: loggedInUserRights.data, selectedAccountNumber: accountNumber, contactSsoUsername: contactSsoUsername !== null && contactSsoUsername !== void 0 ? contactSsoUsername : '', selected: !isEmpty(selectedOwner.data) ? [selectedOwner.data] : [], onChange: onCustomerContactSelect, onContactEnriched: (contact) => {
+                var _a;
+                setCaseState(caseDispatch, {
+                    selectedOwner: { data: contact, isFetching: false, isError: false, errorMessage: '' },
+                });
+                if (contact.id && accountNumber) {
+                    fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, contact.id, accountNumber, caseNumber ? groupNumber : contact.defaultCaseGroup, (_a = contact.isOrgAdmin) !== null && _a !== void 0 ? _a : false, groupNumber);
+                }
+            }, placeholder: t(`Search by name or username`), clearButton: true, id: "get-support-owner", name: "get-support-owner", className: "react-select-custom", isUpdating: isCaseOwnerUpdating, isInvalid: isNextBtnClickedToShowValidationError && isEmpty(selectedOwner.data), isDisabled: isCasePhoneUpdating || isCaseOwnerUpdating }))));
 }
 export { OwnerSelector };

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAiCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAkBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBA6WnD"}
+{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAmCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBA4WnD"}

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.js

@@ -7,26 +7,29 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { escalations, publicApi } from '@cee-eng/hydrajs';
+import { useApolloClient } from '@apollo/client/react';
+import { escalations } from '@cee-eng/hydrajs';
 import { Button, Form, FormGroup, FormHelperText, Grid, GridItem, HelperText, HelperTextItem, Modal, ModalBody, ModalFooter, ModalHeader, Popover, TextArea, TextInput, Title, ValidatedOptions, } from '@patternfly/react-core';
 import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
 import { AlertMessage, AlertType, LoadingIndicator, SingleSelectDropdown, ToastNotification, useFetch, } from '@rh-support/components';
-import { useGlobalStateContext } from '@rh-support/react-context';
+import { fetchCaseDetails, useGlobalStateContext } from '@rh-support/react-context';
 import isEmpty from 'lodash/isEmpty';
+import isEqual from 'lodash/isEqual';
 import React, { useEffect, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
-import { useCaseDispatch } from '../../../context/CaseContext';
-import { useCaseDetailsPageDispatchContext, useCaseDetailsPageStateContext, } from '../../../context/CaseDetailsPageContext';
-import { useCaseDiscussionTabDispatchContext, useCaseDiscussionTabStateContext, } from '../../../context/CaseDiscussionTabContext';
+import { useCaseDispatch, useCaseSelector } from '../../../context/CaseContext';
+import { useCaseDetailsPageDispatchContext } from '../../../context/CaseDetailsPageContext';
 import { CustomerGEOs } from '../../../enums/customerGEOs';
+import { CREATE_RME_CASE_ESCALATION, } from '../../../graphql';
+import { GET_CASE_COMMENTS, useCreateCaseComment } from '../../../hooks/useCaseComments';
 import { ESCALATION_SUBJECT_LENGTH_LIMIT } from '../../../reducers/CaseConstNTypes';
 import { fetchCaseEscalations } from '../../../reducers/CaseDetailsPageReducer';
-import { updateDiscussionStateComments } from '../../../reducers/CaseDiscussionTabReducer';
-import { checkForCaseStatusToggleOnAttachOrComment, fetchCaseDetails } from '../../../reducers/CaseReducer';
+import { checkForCaseStatusToggleOnAttachOrComment, setCaseAccountNumber } from '../../../reducers/CaseReducer';
 const customerGEOKeys = Object.keys(CustomerGEOs);
 export function RequestEscalationModal(props) {
-    const { globalMetadataState: { loggedInUser, loggedInUserRights }, } = useGlobalStateContext();
+    const { globalMetadataState: { loggedInUserRights }, } = useGlobalStateContext();
     const { t } = useTranslation();
+    const apolloClient = useApolloClient();
     const [categories, setCategories] = useState([]);
     const initialState = {
         subject: '',
@@ -42,17 +45,13 @@ export function RequestEscalationModal(props) {
     // checks if all the fields have values.
     const hasRequiredInfo = () => Object.keys(formState).reduce((accumulator, currentValue) => { var _a; return !accumulator ? accumulator : formState[currentValue].length > 0 && ((_a = formState[currentValue]) === null || _a === void 0 ? void 0 : _a.trim()); }, true);
     const setFormStateValue = (key, value) => setFormState((pre) => (Object.assign(Object.assign({}, pre), { [key]: value })));
-    const createEscalationFetch = useFetch(escalations.createIceEscalation, { propgateErrors: true });
-    const { request: postCommentRequest, isFetching: isPostingComment } = useFetch(publicApi.kase.postComment, {
-        propgateErrors: true,
-    });
-    const { request: updateCaseRequest, isFetching: isUpdatingCase } = useFetch(publicApi.kase.updateCase);
+    const [isCreatingEscalation, setIsCreatingEscalation] = useState(false);
+    const { createComment, loading: isPostingComment } = useCreateCaseComment();
     const { request: getRmeCategories, isFetching: isCategoriesFetching } = useFetch(escalations.getEscalationCategories, { propgateErrors: true });
-    const { sort, allDiscussions, discussionFiltersListState } = useCaseDiscussionTabStateContext();
-    const dispatchDiscussion = useCaseDiscussionTabDispatchContext();
-    const { caseDetailsPageState: { caseFeedbacksHydra }, } = useCaseDetailsPageStateContext();
+    const client = useApolloClient();
     const caseDetailsPageDispatch = useCaseDetailsPageDispatchContext();
     const caseDispatch = useCaseDispatch();
+    const caseSalesforceId = useCaseSelector((state) => state.caseDetails.id, isEqual);
     const [creationError, setCreationError] = useState(false);
     const onErrorClose = () => setCreationError(false);
     const setGeoState = (selection) => {
@@ -61,14 +60,13 @@ export function RequestEscalationModal(props) {
     const setCategoryState = (selection) => {
         setFormState(Object.assign(Object.assign({}, formState), { rmeCategory: selection.value }));
     };
-    const submitEscalationComment = (escalationNum, comment) => __awaiter(this, void 0, void 0, function* () {
-        escalationNum &&
-            fetchCaseEscalations(caseDetailsPageDispatch, props.caseNumber, loggedInUserRights.data.getAccountNumber(), false);
-        yield postCommentRequest({ caseNumber: props.caseNumber, commentBody: comment, contentType: 'markdown' });
-        updateDiscussionStateComments(dispatchDiscussion, caseDispatch, props.caseNumber, allDiscussions, sort, caseFeedbacksHydra.data, discussionFiltersListState);
-        yield updateCaseRequest(props.caseNumber, { customerEscalation: true });
+    const submitEscalationComment = (escalationNum, comment, caseId) => __awaiter(this, void 0, void 0, function* () {
+        escalationNum && fetchCaseEscalations(caseDetailsPageDispatch, caseSalesforceId, apolloClient, false);
+        yield createComment({ caseId, body: comment, isPublic: true });
+        client.refetchQueries({ include: [GET_CASE_COMMENTS] });
+        // await updateCaseRequest(props.caseNumber, { customerEscalation: true });
         checkForCaseStatusToggleOnAttachOrComment(caseDispatch, loggedInUserRights.data.isInternal(), props.caseStatus);
-        yield fetchCaseDetails(caseDispatch, props.caseNumber, loggedInUserRights.data, loggedInUser.data);
+        yield fetchCaseDetails((action) => caseDispatch(action), apolloClient, props.caseNumber, setCaseAccountNumber);
         escalationNum &&
             ToastNotification.addSuccessMessage(t('Your escalation request has been successfully submitted.'));
     });
@@ -78,7 +76,7 @@ export function RequestEscalationModal(props) {
         setFormState(Object.assign(Object.assign({}, formState), { subject }));
     };
     const onCancel = () => {
-        if (isPostingComment || isUpdatingCase || createEscalationFetch.isFetching)
+        if (isPostingComment || isCreatingEscalation)
             return;
         setSubmitSaveButtonIsClicked(false);
         setFormState(initialState);
@@ -86,11 +84,32 @@ export function RequestEscalationModal(props) {
         props.onClose();
     };
     const onSubmit = () => __awaiter(this, void 0, void 0, function* () {
+        var _a, _b, _c, _d;
         setSubmitSaveButtonIsClicked(true);
         if (!hasRequiredInfo() || hasLargeSubject)
             return;
         try {
-            const res = yield createEscalationFetch.request(Object.assign(Object.assign({}, formState), { recordType: 'Active Customer Escalation', escalationSource: 'RME Escalation', status: 'New', accountNumber: loggedInUserRights.data.getAccountNumber(), caseNumber: props.caseNumber, requestor: `${loggedInUser.data.firstName} ${loggedInUser.data.lastName}`, requestorEmail: loggedInUser.data.email, requestorPhone: loggedInUser.data.phone, alreadyEscalated: false, severity: props.severity ? props.severity.charAt(0) : '3' }));
+            setIsCreatingEscalation(true);
+            if (!caseSalesforceId)
+                throw new Error('Could not find parent case ID');
+            const { data: escalationData } = yield apolloClient.mutate({
+                mutation: CREATE_RME_CASE_ESCALATION,
+                variables: {
+                    caseInput: {
+                        Subject: formState.subject,
+                        Description: formState.description,
+                        Status: 'New',
+                        Origin: 'Portal ACE',
+                        Priority: props.severity ? `P${props.severity.charAt(0)}` : 'Medium',
+                        Type: 'RME',
+                        RecordTypeId: '012Ek00000JUtx5IAD',
+                        ParentId: caseSalesforceId,
+                        EscalationCategory__c: formState.rmeCategory,
+                        ImpactOnUserOrBusiness__c: formState.businessImpactDescription,
+                    },
+                },
+            });
+            const createdCaseNumber = (_d = (_c = (_b = (_a = escalationData === null || escalationData === void 0 ? void 0 : escalationData.salesforce_support_uiapi) === null || _a === void 0 ? void 0 : _a.CaseCreate) === null || _b === void 0 ? void 0 : _b.SalesforceSupportRecord) === null || _c === void 0 ? void 0 : _c.CaseNumber) === null || _d === void 0 ? void 0 : _d.value;
             const fullComment = t('### Request Management Escalation:\n\n**Subject**\n{{subject}}\n\n**Category**\n{{rmeCategory}}\n\n**Description**\n{{description}}\n\n**Expectations**\n{{expectations}}\n\n**Business Impact**\n{{businessImpactDescription}}', {
                 category: formState.rmeCategory,
                 subject: formState.subject,
@@ -100,7 +119,7 @@ export function RequestEscalationModal(props) {
                 rmeCategory: formState.rmeCategory,
             });
             try {
-                yield submitEscalationComment(res.name, fullComment);
+                yield submitEscalationComment(createdCaseNumber, fullComment, caseSalesforceId);
             }
             catch (e) {
                 // silently fails, escalation is created but adding comment fails
@@ -108,9 +127,11 @@ export function RequestEscalationModal(props) {
             props.onClose();
         }
         catch (error) {
-            //=> handle error
             setCreationError(true);
         }
+        finally {
+            setIsCreatingEscalation(false);
+        }
     });
     const header = (React.createElement(Title, { className: "pf-v6-u-mb-0", id: "custom-header-label", headingLevel: "h1" },
         React.createElement(Trans, null, "Request an escalation"),
@@ -191,10 +212,9 @@ export function RequestEscalationModal(props) {
                                 ? ValidatedOptions.error
                                 : ValidatedOptions.default, placeholder: t('Does your business impact change with this escalation? Please describe how it changed.'), id: "business-impact-input", value: formState.businessImpactDescription, "aria-label": t('Business impact'), resizeOrientation: "vertical" }))))),
         React.createElement(ModalFooter, null,
-            React.createElement(Button, { key: "submit", variant: "primary", onClick: onSubmit, "data-tracking-id": "request-rme-submit", isDisabled: submitButtonIsClicked &&
-                    (isPostingComment || isUpdatingCase || createEscalationFetch.isFetching || !hasRequiredInfo()), "aria-label": t('Submit') },
-                (isPostingComment || isUpdatingCase || createEscalationFetch.isFetching) && (React.createElement(LoadingIndicator, { key: "loading", isInline: true })),
+            React.createElement(Button, { key: "submit", variant: "primary", onClick: onSubmit, "data-tracking-id": "request-rme-submit", isDisabled: submitButtonIsClicked && (isPostingComment || isCreatingEscalation || !hasRequiredInfo()), "aria-label": t('Submit') },
+                (isPostingComment || isCreatingEscalation) && React.createElement(LoadingIndicator, { key: "loading", isInline: true }),
                 ' ',
                 t('Submit')),
-            React.createElement(Button, { key: "cancel", variant: "link", onClick: onCancel, "data-tracking-id": "request-rme-cancel", isDisabled: createEscalationFetch.isFetching || isPostingComment || isUpdatingCase, "aria-label": t('Cancel') }, t('Cancel')))));
+            React.createElement(Button, { key: "cancel", variant: "link", onClick: onCancel, "data-tracking-id": "request-rme-cancel", isDisabled: isCreatingEscalation || isPostingComment, "aria-label": t('Cancel') }, t('Cancel')))));
 }

package/lib/esm/components/CaseEditView/Case.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAmB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBAmPzC"}
+{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAoB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBA+PzC"}

package/lib/esm/components/CaseEditView/Case.js

@@ -7,8 +7,9 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
+import { useApolloClient } from '@apollo/client/react';
 import { CoverSpinner, ErrorBoundary, OverviewContentLoader, ToastNotification, useDocumentTitle, usePrevious, } from '@rh-support/components';
-import { GlobalMetadataStateContext, HostnameAwarenessModal } from '@rh-support/react-context';
+import { fetchCaseDetails, GlobalMetadataStateContext, HostnameAwarenessModal } from '@rh-support/react-context';
 import { AbilityContext, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
 import { getUrlParsedParams, isValidCaseNumber } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
@@ -19,8 +20,14 @@ import { Route, Switch, useLocation, useParams, useRouteMatch } from 'react-rout
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { useCaseDetailsPageDispatchContext } from '../../context/CaseDetailsPageContext';
 import { CaseReducerConstants } from '../../reducers/CaseConstNTypes';
-import { fetchAttachments, fetchCaseEscalations, fetchExternalTrackers, fetchFeedbacks, } from '../../reducers/CaseDetailsPageReducer';
-import { fetchCaseDetails, setCaseAccountNumber } from '../../reducers/CaseReducer';
+import { 
+// TODO: Re-enable after GraphQL migration
+// fetchAttachments,
+fetchCaseEscalations,
+// fetchExternalTrackers,
+// fetchFeedbacks,
+ } from '../../reducers/CaseDetailsPageReducer';
+import { setCaseAccountNumber } from '../../reducers/CaseReducer';
 import { CaseDetailsAside } from './CaseDetailsAside';
 import { CaseDetailsErrorMessage } from './CaseDetailsErrorMessage';
 import CaseDetailsModals from './CaseDetailsModals';
@@ -28,8 +35,9 @@ import { CaseDetailsTabs } from './CaseDetailsTabs';
 import CaseOverview from './CaseOverview';
 import { PDFContext } from './PDFContainer';
 export default function Case(props) {
-    const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount, loggedInUser }, } = useContext(GlobalMetadataStateContext);
+    const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
     const caseDetailsPageDispatch = useCaseDetailsPageDispatchContext();
+    const apolloClient = useApolloClient();
     const { t } = useTranslation();
     // The `path` lets us build <Route> paths that are
     // relative to the parent route, while the `url` lets
@@ -43,8 +51,18 @@ export default function Case(props) {
     const canSeeFeedbackButtons = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_FEEDBACK_BUTTONS);
     const canReadCase = ability.can(resourceActions.READ, resources.CASE_DETAILS);
     const canManageCase = ability.can(resourceActions.UPDATE, resources.CASE_DETAILS);
-    const canSeeExternalTracker = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_EXTERNAL_TRACKER);
-    const canSeeAttachments = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_SEE_ATTACHMENTS);
+    // TODO: Re-enable after GraphQL migration of external trackers
+    // const canSeeExternalTracker = ability.can(
+    //     resourceActions.PATCH,
+    //     resources.CASE_DETAILS,
+    //     CaseDetailsFields.CASE_DETAILS_EXTERNAL_TRACKER
+    // );
+    // TODO: Re-enable after GraphQL migration of attachments
+    // const canSeeAttachments = ability.can(
+    //     resourceActions.PATCH,
+    //     resources.CASE_DETAILS,
+    //     CaseDetailsFields.CASE_DETAILS_SEE_ATTACHMENTS
+    // );
     const canSeeRMEs = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_RMES);
     const { product, isFetchingCaseDetails, isFetchingCaseDetailsError, caseDetailsError, selectedAccountDetails } = useCaseSelector((state) => ({
         product: state.caseDetails.product,
@@ -79,6 +97,7 @@ export default function Case(props) {
     useEffect(() => {
         if (!isEmpty(loggedInUsersAccount.data) &&
             !isEmpty(selectedAccountDetails.data) &&
+            selectedAccountDetails.data.accountNumber &&
             loggedInUserRights.data.isAccountSameAsLoggedInAccount(selectedAccountDetails.data.accountNumber) &&
             !isEqual(loggedInUsersAccount.data, selectedAccountDetails.data)) {
             setCaseAccountNumber(caseDispatch, loggedInUsersAccount.data.accountNumber, true, loggedInUsersAccount.data);
@@ -107,21 +126,34 @@ export default function Case(props) {
                         caseDispatch(action);
                     }
                 };
-                yield fetchCaseDetails(safeDispatch, targetCaseNumber, loggedInUserRights.data, loggedInUser.data);
+                const caseDetails = yield fetchCaseDetails(safeDispatch, apolloClient, targetCaseNumber, setCaseAccountNumber);
                 if (currentCaseRef.current !== targetCaseNumber)
                     return;
-                if (canSeeRMEs) {
-                    fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, loggedInUserRights.data.getAccountNumber());
-                }
-                if (canSeeAttachments) {
-                    fetchAttachments((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, loggedInUsersAccount.data.secureSupport);
-                }
-                if (canSeeExternalTracker) {
-                    fetchExternalTrackers((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber);
-                }
-                if (canSeeFeedbackButtons) {
-                    fetchFeedbacks((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber);
+                if (canSeeRMEs && (caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id)) {
+                    fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), caseDetails.id, apolloClient);
                 }
+                // TODO: Re-enable after GraphQL migration of attachments
+                // if (canSeeAttachments) {
+                //     fetchAttachments(
+                //         (action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action),
+                //         targetCaseNumber,
+                //         loggedInUsersAccount.data.secureSupport!
+                //     );
+                // }
+                // TODO: Re-enable after GraphQL migration of external trackers
+                // if (canSeeExternalTracker) {
+                //     fetchExternalTrackers(
+                //         (action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action),
+                //         targetCaseNumber
+                //     );
+                // }
+                // TODO: Re-enable after GraphQL migration of feedback
+                // if (canSeeFeedbackButtons) {
+                //     fetchFeedbacks(
+                //         (action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action),
+                //         targetCaseNumber
+                //     );
+                // }
                 if (currentCaseRef.current === targetCaseNumber) {
                     checkRemoteSessionFlag();
                 }

package/lib/esm/components/CaseEditView/CaseDetailsAside.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAiBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAYhF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAyY7C"}
+{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAahF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA2Z7C"}