@rh-support/troubleshoot 2.6.271 → 2.6.276

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js

@@ -7,9 +7,11 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
+import { useApolloClient } from '@apollo/client/react';
 import { useDebounce } from '@rh-support/components';
 import { GlobalMetadataStateContext, useUserPreferences } from '@rh-support/react-context';
 import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
+import { resolveProductServiceLevelsForAccount } from '@rh-support/utils';
 import findIndex from 'lodash/findIndex';
 import includes from 'lodash/includes';
 import isEmpty from 'lodash/isEmpty';
@@ -23,7 +25,7 @@ import { TCDispatchContext, TCStateContext } from '../../context/TopContentConte
 import { useResetCaseCreate } from '../../hooks/useResetCaseCreate';
 import { CASE_DEATILS_SOURCE_REFERRER_LIMIT } from '../../reducers/CaseConstNTypes';
 import { getDescriptionWOQues } from '../../reducers/CaseHelpers';
-import { setCaseAccountNumber, setCaseDetails, setCaseOwner } from '../../reducers/CaseReducer';
+import { setCaseAccountNumber, setCaseDetails, setCaseOwner, setCaseState } from '../../reducers/CaseReducer';
 import { AppRouteSections } from '../../reducers/RouteConstNTypes';
 import { setActiveSectionChanged, setRouteFlags, updateisNextBtnClickedToShowValidationError, } from '../../reducers/RouteReducer';
 import { fetchEdmundAbbottRules } from '../../reducers/RulesReducer';
@@ -36,11 +38,11 @@ export function GlobalTroubleshootEffects(props) {
     const dispatchToRouteReducer = useContext(RouteDispatchContext);
     const { globalMetadataState: { allProducts, loggedInUser, managedAccounts, loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
     const { sessionRestore: { activeSessionId }, } = useContext(SessionRestoreStateContext);
-    const { accountNumber, product, version, contactSsoUsername, summary, issue, environment, periodicityOfIssue, timeFramesAndUrgency, caseType, language, selectedAccountDetails, } = useCaseSelector((state) => ({
+    const { accountNumber, contactSsoUsername, product, version, summary, issue, environment, periodicityOfIssue, timeFramesAndUrgency, caseType, language, selectedAccountDetails, } = useCaseSelector((state) => ({
         accountNumber: state.caseDetails.accountNumberRef,
+        contactSsoUsername: state.caseDetails.contactSSOName,
         product: state.caseDetails.product,
         version: state.caseDetails.version,
-        contactSsoUsername: state.caseDetails.contactSSOName,
         summary: state.caseDetails.summary,
         issue: state.caseDetails.issue,
         environment: state.caseDetails.environment,
@@ -51,6 +53,7 @@ export function GlobalTroubleshootEffects(props) {
         selectedAccountDetails: state.selectedAccountDetails,
     }), isEqual);
     const caseDispatch = useCaseDispatch();
+    const apolloClient = useApolloClient();
     const isCaseCreate = RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true';
     const urlQueryParams = RouteUtils.getQueryParams(props.routeProps);
     const isFirstMount = useRef(true);
@@ -155,16 +158,20 @@ export function GlobalTroubleshootEffects(props) {
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [dispatchToRouteReducer, props.routeProps.location.pathname, isCaseCreate, isSearchIntent]);
     /**
-     * Setting Default AccountNumber and ContactSsoUsername from loggedInUsersAccount
-     * Disabling exhaustive-deps rule as we don't want to reset default values if user manually clears these from UI.
-     * This is a one time thing when loggedInUserJwtToken is set.
+     * Auto-populate account and owner from logged-in user for external users only.
+     * Internal users select account/owner manually on Get Support.
      */
     useEffect(() => {
-        isEmpty(accountNumber) && setCaseAccountNumber(caseDispatch, loggedInUserRights.data.getAccountNumber());
+        var _a;
+        if (loggedInUserRights.data.isInternal())
+            return;
+        if (isEmpty(accountNumber) && !isEmpty((_a = loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.accountNumber)) {
+            setCaseAccountNumber(caseDispatch, loggedInUsersAccount.data.accountNumber, true, loggedInUsersAccount.data, apolloClient);
+        }
         isEmpty(contactSsoUsername) &&
             setCaseOwner(caseDispatch, loggedInUserRights.data.getHydraContactFromLoggedInUser(), product, undefined, undefined, true);
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [caseDispatch, loggedInUserRights.data]);
+    }, [caseDispatch, loggedInUserRights.data, loggedInUsersAccount.data, apolloClient]);
     /**
      * handling top content call
      */
@@ -176,6 +183,22 @@ export function GlobalTroubleshootEffects(props) {
             return;
         fetchTopContent(tcDispatch, { product, version });
     }, [product, tcDispatch, topContentPayload, version]);
+    useEffect(() => {
+        if (isEmpty(product) || selectedAccountDetails.isFetching || isEmpty(selectedAccountDetails.data))
+            return;
+        const serviceLevels = resolveProductServiceLevelsForAccount(selectedAccountDetails.data, allProducts.data.productsResult, product);
+        if (!serviceLevels)
+            return;
+        setCaseState(caseDispatch, {
+            productServiceLevel: serviceLevels.productServiceLevel,
+            otherServiceLevels: serviceLevels.otherServiceLevels,
+            selectedEntitlementId: serviceLevels.defaultEntitlementId,
+        });
+        if (serviceLevels.entitlementSla) {
+            setCaseDetails(caseDispatch, { entitlementSla: serviceLevels.entitlementSla });
+        }
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [product, selectedAccountDetails.data, allProducts.data.productsResult]);
     // set case language to preferred language
     useEffect(() => {
         const userOriginalPreferredLanguage = () => __awaiter(this, void 0, void 0, function* () {
@@ -252,11 +275,13 @@ export function GlobalTroubleshootEffects(props) {
      * each case create. Currently we refetch the account details when user clicks on troubleshoot a new session
      */
     useEffect(() => {
+        if (loggedInUserRights.data.isInternal())
+            return;
         if (!isEmpty(loggedInUsersAccount.data) &&
             !isEmpty(selectedAccountDetails.data) &&
             loggedInUserRights.data.isAccountSameAsLoggedInAccount(selectedAccountDetails.data.accountNumber) &&
             !isEqual(loggedInUsersAccount.data, selectedAccountDetails.data)) {
-            setCaseAccountNumber(caseDispatch, loggedInUsersAccount.data.accountNumber, true, loggedInUsersAccount.data);
+            setCaseAccountNumber(caseDispatch, loggedInUsersAccount.data.accountNumber, true, loggedInUsersAccount.data, apolloClient);
         }
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [loggedInUsersAccount.data]);

package/lib/esm/components/wizardLayout/WizardLayout.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AASA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAcvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAqLzC"}
+{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AAUA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAcvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAoLzC"}

package/lib/esm/components/wizardLayout/WizardLayout.js

@@ -7,6 +7,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
+import { useApolloClient } from '@apollo/client/react';
 import { Grid, GridItem } from '@patternfly/react-core';
 import { SupportFeedbackForm } from '@rh-support/components';
 import { fetchProducts, GlobalMetadataDispatchContext, GlobalMetadataStateContext } from '@rh-support/react-context';
@@ -37,10 +38,9 @@ export function WizardLayout(props) {
     const { routeState: { activeSection, isCaseCreate }, } = useContext(RouteContext);
     const { getMetadata } = useMetadata();
     const [isAIChatMode, setIsAIChatMode] = useState(false);
-    const { caseCreationError, contactSSOName, caseType, product, caseState, hasInvalidEntitlements } = useCaseSelector((state) => ({
+    const { caseCreationError, caseType, product, caseState, hasInvalidEntitlements } = useCaseSelector((state) => ({
         caseState: state,
         caseCreationError: state.caseCreationError,
-        contactSSOName: state.caseDetails.contactSSOName,
         caseType: state.caseDetails.caseType,
         product: state.caseDetails.product,
         hasInvalidEntitlements: state.hasInvalidEntitlements,
@@ -50,6 +50,7 @@ export function WizardLayout(props) {
     const { sessionRestore: { activeSessionId, previousSessions }, } = useContext(SessionRestoreStateContext);
     const { globalMetadataState: { allProducts, loggedInUser, loggedInUsersAccount, loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
     const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
+    const apolloClient = useApolloClient();
     const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     const { attachmentState } = useContext(AttachmentStateContext);
     const isAnyFileAttachedLocal = isAnyFileAttached(attachmentState.caseFiles.selectedLocalFiles);
@@ -101,7 +102,7 @@ export function WizardLayout(props) {
                 "Try submitting again after a minute. Please ",
                 React.createElement(SupportFeedbackForm, { isInline: true }),
                 " if you continue to see this message.")));
-        submitCase(caseDispatch, sessionRestoreDispatch, caseState, isCaseCreate, errorMessageCaseSubmit500, loggedInUser.data.ssoUsername, loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data.secureSupport, isReSubmitting || false, RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true', sessionItem);
+        submitCase(caseDispatch, sessionRestoreDispatch, caseState, isCaseCreate, errorMessageCaseSubmit500, loggedInUser.data.ssoUsername, loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data.secureSupport, isReSubmitting || false, RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true', sessionItem, apolloClient);
         // reset viewedModals on case submit
         viewedConfirmationModalsList.current = [];
         !isReSubmitting &&
@@ -120,11 +121,9 @@ export function WizardLayout(props) {
         }
         setConfirmationModalType(null);
     };
-    // Loading app metadata
     useEffect(() => {
-        fetchProducts(dispatchToGlobalMetadataReducer, contactSSOName);
-        // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [contactSSOName, dispatchToGlobalMetadataReducer]);
+        fetchProducts(dispatchToGlobalMetadataReducer, apolloClient);
+    }, [dispatchToGlobalMetadataReducer, apolloClient]);
     return (React.createElement(React.Fragment, null,
         React.createElement(GlobalTroubleshootEffects, { routeProps: props.routeProps }),
         activeSection !== AppRouteSections.DESCRIBE_IDEA && (React.createElement(PreCaseConfirmationModals, { onModalClose: onModalClose, confirmationModalType: confirmationModalType, onConfirm: () => submitCaseAndNavigate(caseCreationError) })),

package/lib/esm/components/wizardLayout/WizardNavigation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardNavigation.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardNavigation.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAExF,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAoB,eAAe,EAAE,qBAAqB,EAAE,MAAM,iCAAiC,CAAC;AAM3G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,UAAU,EAAE,OAAO,CAAC,qBAAqB,CAAC,CAAC;IAC3C,QAAQ,EAAE,MAAM,IAAI,CAAC;IACrB,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,gBAAgB,EAAE,CAAC,IAAI,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,0BAA0B,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IAC5E,kCAAkC,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACpF,qCAAqC,CAAC,EAAE,OAAO,CAAC;IAChD,gCAAgC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACjF,aAAa,CAAC,EAAE,GAAG,CAAC;IACpB,oBAAoB,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACrE,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,eAAe,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC3C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;IACpC,kBAAkB,CAAC,EAAE,MAAM,IAAI,CAAC;IAChC,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,mBAAmB,CAAC,EAAE,OAAO,CAAC;CACjC;AAGD,iBAAS,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAkbtC;kBAlbQ,gBAAgB;;;AAobzB,eAAe,gBAAgB,CAAC"}
+{"version":3,"file":"WizardNavigation.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardNavigation.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAExF,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAoB,eAAe,EAAE,qBAAqB,EAAE,MAAM,iCAAiC,CAAC;AAM3G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,UAAU,EAAE,OAAO,CAAC,qBAAqB,CAAC,CAAC;IAC3C,QAAQ,EAAE,MAAM,IAAI,CAAC;IACrB,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,gBAAgB,EAAE,CAAC,IAAI,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,0BAA0B,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IAC5E,kCAAkC,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACpF,qCAAqC,CAAC,EAAE,OAAO,CAAC;IAChD,gCAAgC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACjF,aAAa,CAAC,EAAE,GAAG,CAAC;IACpB,oBAAoB,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACrE,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,eAAe,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC3C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;IACpC,kBAAkB,CAAC,EAAE,MAAM,IAAI,CAAC;IAChC,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,mBAAmB,CAAC,EAAE,OAAO,CAAC;CACjC;AAGD,iBAAS,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA8atC;kBA9aQ,gBAAgB;;;AAgbzB,eAAe,gBAAgB,CAAC"}

package/lib/esm/components/wizardLayout/WizardNavigation.js

@@ -12,7 +12,6 @@ import { Button, ButtonVariant, WizardFooterWrapper } from '@patternfly/react-co
 import { useFetch, usePrevious } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanCreateCase } from '@rh-support/react-context';
 import { dtmTrackEventCaseCreationStepEncountered, getResTypeFromUrl, isFunctionalCookieAccepted, PreviousToNewCaseTypeMap, scrollIntoView, } from '@rh-support/utils';
-import find from 'lodash/find';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useEffect, useLayoutEffect, useRef, useState } from 'react';
@@ -32,14 +31,15 @@ import { RecommendationFeedbackModal } from '../Recommendations/RecommendationFe
 import { useIsSectionValid } from '../shared/useIsSectionValid';
 const defaultProps = {};
 function WizardNavigation(props) {
-    var _a, _b;
     const { t } = useTranslation();
     const { isVariationA } = useAB();
     const canCreateCase = useCanCreateCase();
     const { recommendationState } = useContext(RecommendationStateContext);
     const aiResponseState = useAIResponseState();
-    const { routeState: { activeSection, isNextBtnClickedToShowValidationError, noValidEntitlement, isSearchIntent, isCaseCreate, }, } = useContext(RouteContext);
-    const { globalMetadataState: { loggedInUsersAccount, allProducts, navBarRef }, } = useContext(GlobalMetadataStateContext);
+    const { routeState: { activeSection, isNextBtnClickedToShowValidationError, 
+    // noValidEntitlement,
+    isCaseCreate, }, } = useContext(RouteContext);
+    const { globalMetadataState: { loggedInUsersAccount, navBarRef }, } = useContext(GlobalMetadataStateContext);
     const { caseState, issue, summary, product, version, caseType } = useCaseSelector((state) => ({
         caseState: state,
         issue: state.caseDetails.issue,
@@ -49,8 +49,11 @@ function WizardNavigation(props) {
         caseType: state.caseDetails.caseType,
         manageSupportCases: state.selectedOwner.data.manageSupportCases,
     }), isEqual);
-    // To check if the user is entitled or not
-    const isEntitledProduct = (_b = find((_a = allProducts === null || allProducts === void 0 ? void 0 : allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult, (p) => p.product === caseState.caseDetails.product)) === null || _b === void 0 ? void 0 : _b.isEntitledProduct;
+    // isEntitledProduct — commented out; product-level entitlement now resolved from SFDCProductJSON__c
+    // const isEntitledProduct = find(
+    //     allProducts?.data?.productsResult,
+    //     (p) => p.product === caseState.caseDetails.product
+    // )?.isEntitledProduct;
     const dispatchToRouteReducer = useContext(RouteDispatchContext);
     const { activeSectionError, isSectionValidFn } = useIsSectionValid(activeSection);
     const [isRecsModalVisible, setIsRecsModalVisible] = useState(false);
@@ -251,7 +254,6 @@ function WizardNavigation(props) {
         }
         catch (e) { }
     });
-    const isEntitledProductLocal = isSearchIntent ? true : isEntitledProduct;
     const nextButtonDisabledLogic = () => {
         const isLoadingARH = props.isLoadingARH &&
             props.activeStep.id === AppRouteSections.RESOURCES &&
@@ -263,10 +265,9 @@ function WizardNavigation(props) {
         let value = isLoadingARH ||
             ((isEmpty(summary) || isEmpty(issue) || isEmpty(product) || isEmpty(version)) &&
                 props.activeStep.id === (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT)) ||
-            (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
             props.activeStep.nextButtonLabel === 'Troubleshoot' ||
             (isSectionValidFn && !isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
-            noValidEntitlement ||
+            // noValidEntitlement ||
             isLoadingRecs;
         return value;
     };

package/lib/esm/hooks/useResetCaseCreate.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useResetCaseCreate.d.ts","sourceRoot":"","sources":["../../../src/hooks/useResetCaseCreate.tsx"],"names":[],"mappings":"AAqBA,wBAAgB,kBAAkB;;EAsCjC"}
+{"version":3,"file":"useResetCaseCreate.d.ts","sourceRoot":"","sources":["../../../src/hooks/useResetCaseCreate.tsx"],"names":[],"mappings":"AAcA,wBAAgB,kBAAkB;;EAiCjC"}

package/lib/esm/hooks/useResetCaseCreate.js

@@ -1,4 +1,3 @@
-import { fetchLoggedInUser, fetchLoggedInUsersAccount, GlobalMetadataDispatchContext, GlobalMetadataStateContext, } from '@rh-support/react-context';
 import { useContext } from 'react';
 import { AttachmentDispatchContext, resetAttachment } from '../components/shared/fileUpload';
 import { useCaseDispatch } from '../context/CaseContext';
@@ -7,7 +6,6 @@ import { useRecommendationDispatchContext } from '../context/RecommendationConte
 import { RulesDispatchContext } from '../context/RulesContext';
 import { TCDispatchContext } from '../context/TopContentContext';
 import { CaseReducerConstants } from '../reducers/CaseConstNTypes';
-import { setCaseAccountNumber, setCaseOwner } from '../reducers/CaseReducer';
 import { resetClusterRecommendations } from '../reducers/ClusterRecommendationsReducer';
 import { resetRecommendations } from '../reducers/RecommendationsReducer';
 import { resetEARules } from '../reducers/RulesReducer';
@@ -17,22 +15,26 @@ export function useResetCaseCreate() {
     const tcDispatch = useContext(TCDispatchContext);
     const recommendationsDispatch = useRecommendationDispatchContext();
     const caseDispatch = useCaseDispatch();
-    const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
     const rulesDispatch = useContext(RulesDispatchContext);
     const clusterRecommendationsDispatch = useContext(ClusterRecommendationsDispatchContext);
-    const { globalMetadataState: { loggedInUsersAccount, loggedInUserRights, loggedInUserJwtToken }, } = useContext(GlobalMetadataStateContext);
     const resetCaseCreateState = () => {
-        // On case creation we refetch the user contact details to get users updated phone number
-        fetchLoggedInUser(dispatchToGlobalMetadataReducer, loggedInUserJwtToken, {});
+        // Commented out — don't refetch logged-in user contact details on case creation
+        // fetchLoggedInUser(dispatchToGlobalMetadataReducer, loggedInUserJwtToken, {});
         resetAttachment(dispatchToAttachmentReducer);
         resetTopContent(tcDispatch);
         resetRecommendations(recommendationsDispatch);
         caseDispatch({ type: CaseReducerConstants.resetCaseState });
-        // on case creation we refetch the account details to check if user still has all valid
-        // access for next case creation. For ex. may be user has exhausted his available enhanced sla limit
-        fetchLoggedInUsersAccount(dispatchToGlobalMetadataReducer, loggedInUserJwtToken, true);
-        setCaseAccountNumber(caseDispatch, loggedInUserRights.data.getAccountNumber(), true, loggedInUsersAccount.data);
-        setCaseOwner(caseDispatch, loggedInUserRights.data.getHydraContactFromLoggedInUser(), '', undefined, undefined, true);
+        // Commented out — don't refetch account details or auto-populate account/owner on case creation
+        // fetchLoggedInUsersAccount(dispatchToGlobalMetadataReducer, loggedInUserJwtToken, true, apolloClient);
+        // setCaseAccountNumber(caseDispatch, loggedInUserRights.data.getAccountNumber(), true, loggedInUsersAccount.data);
+        // setCaseOwner(
+        //     caseDispatch,
+        //     loggedInUserRights.data.getHydraContactFromLoggedInUser(),
+        //     '',
+        //     undefined,
+        //     undefined,
+        //     true
+        // );
         resetEARules(rulesDispatch);
         resetClusterRecommendations(clusterRecommendationsDispatch);
     };

package/lib/esm/reducers/CaseConstNTypes.d.ts

@@ -6,6 +6,7 @@ import { IAccount } from '@cee-eng/hydrajs/@types/models/account';
 import { ICaseNotificationAddresses } from '@cee-eng/hydrajs/@types/models/case';
 import { IContact } from '@cee-eng/hydrajs/@types/models/contact';
 import { IAction, IAPIError, IApiResponseDetails } from '@rh-support/types/shared';
+import { IServiceLevelInfo } from '@rh-support/utils';
 import { Dispatch } from 'react';
 import { ICVEWorkflowRecommendation } from '../models/caseCreationWorkflows';
 export declare const TITLE_SUMMARY_LENGTH_LIMIT = 255;
@@ -236,6 +237,27 @@ export interface ICaseState {
     isCveModalOpened?: boolean;
     ABTestVariation?: string;
     openShiftClusterSupportLevel?: string;
+    productServiceLevel?: IServiceLevelInfo;
+    otherServiceLevels?: IServiceLevelInfo[];
+    selectedEntitlementId?: string;
+    selectedVersionId?: string;
+}
+export interface IGraphQLCasePayload {
+    ContactId?: string;
+    EntitlementId?: string;
+    Language?: string;
+    Type?: string;
+    Priority?: string;
+    Subject?: string;
+    Description?: string;
+    ImpactOnUserOrBusiness__c?: string;
+    EnvironmentInWhichItOccurs__c?: string;
+    FrequencyOfIssueOccurrence__c?: string;
+    SuppliedPhone?: string;
+    ProductId?: string;
+    Origin?: string;
+    RecordTypeId?: string;
+    AlternateCaseId__c?: string;
 }
 export interface ICreateCasePayloadType extends ICaseState {
 }
@@ -243,6 +265,7 @@ export type ICaseActionType = IAction<CaseReducerConstants, ICreateCasePayloadTy
 export type CaseReducerDispatchType = Dispatch<ICaseActionType>;
 export declare const ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = "https://access.redhat.com/articles/5967811";
 export declare const NON_ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = "https://access.redhat.com/articles/5967831";
+export declare const LANGUAGE_MAP: Record<string, string>;
 export declare const excludedCaseTypesforARH: string[];
 export declare const appSourceId_ARH = "PCM-001";
 //# sourceMappingURL=CaseConstNTypes.d.ts.map

package/lib/esm/reducers/CaseConstNTypes.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseConstNTypes.js

@@ -231,8 +231,13 @@ export const initialCaseState = {
     cveWorkflowRecommendation: [],
     isCveModalOpened: true,
     ABTestVariation: 'B',
+    productServiceLevel: undefined,
+    otherServiceLevels: [],
+    selectedEntitlementId: undefined,
+    selectedVersionId: undefined,
 };
 export const ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967811';
 export const NON_ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967831';
+export const LANGUAGE_MAP = { en: 'en_US', zh: 'zh_CN', pt: 'pt_BR' };
 export const excludedCaseTypesforARH = ['Feature / Enhancement Request'];
 export const appSourceId_ARH = 'PCM-001';

package/lib/esm/reducers/CaseHelpers.d.ts

@@ -6,7 +6,7 @@ import { ISolrRecommendation } from '@cee-eng/hydrajs/@types/models/solr/solr';
 import { IApiResponseDetails } from '@rh-support/types/shared';
 import { UserAuth } from '@rh-support/user-permissions';
 import React from 'react';
-import { ICaseState } from './CaseConstNTypes';
+import { ICaseState, IGraphQLCasePayload } from './CaseConstNTypes';
 export declare const getCaseRecommendations: (docs: ISolrRecommendation[], oldDocs: any) => any[];
 export declare const getCepCommentFromCepDetails: (cepDetails: ICepDetails) => string;
 export declare const getRecommendationObject: (doc: ISolrRecommendation, index: number) => ICaseResourceLink;
@@ -21,6 +21,7 @@ export declare const isCaseStateValid: (caseState: ICaseState, loggedInUserRight
 export declare const isIdeaCaseStateValid: (caseState: ICaseState, loggedInUserRights: IApiResponseDetails<UserAuth>) => boolean;
 export declare const isCaseManagementStateValid: (caseState: ICaseState, loggedInUserRights: IApiResponseDetails<UserAuth>) => boolean;
 export declare const isCaseInformationSectionValid: (caseState: ICaseState, loggedInUserRights: IApiResponseDetails<UserAuth>) => boolean;
+export declare const createCasePayloadGraphQL: (caseState: ICaseState, sessionItem?: ISessionItem, isCaseCreate?: boolean) => IGraphQLCasePayload;
 export declare const createCasePayload: (caseState: ICaseState, sessionItem?: ISessionItem, isCaseCreate?: boolean) => Partial<ICasePayload>;
 export declare const getProcessedEntitlements: (caseEntitlements: IEntitlement[]) => IEntitlement[];
 export declare const getHasInvalidEntitlements: (caseEntitlements: IEntitlement[]) => boolean;

package/lib/esm/reducers/CaseHelpers.d.ts.map

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package/lib/esm/reducers/CaseHelpers.js

@@ -1,4 +1,4 @@
-import { getAppVersion, getUserAgentForCaseMode, getVersion, isPremiumEntitlement, showFtsOnCreateCasePage, } from '@rh-support/utils';
+import { getAppVersion, getTechnicalSupportRecordTypeId, getUserAgentForCaseMode, getVersion, isPremiumEntitlement, showFtsOnCreateCasePage, } from '@rh-support/utils';
 import filter from 'lodash/filter';
 import forEach from 'lodash/forEach';
 import isEmpty from 'lodash/isEmpty';
@@ -9,7 +9,7 @@ import uniqBy from 'lodash/uniqBy';
 import React from 'react';
 import { isPhoneValid, trimAndReplacePlus } from '../components/shared/utils';
 import { getIsClusterIdInvalid, isClusterIdEnabledForProduct } from '../utils/caseOpenshiftClusterIdUtils';
-import { CASE_DETAILS_ISSUE_LIMIT, CASE_REFERENCE_NUMBER_LIMIT, CLUSTER_ID_LIMIT, CONTACT_INFO_24X7_LIMIT, DESCRIPTION_LENGTH_LIMIT, HOSTNAME_LENGTH_LIMIT, IDEA_SECOND_KTQUESTION_MAX_LIMIT, ITRForSLASeverity, KTQUESTION_MAX_LIMIT, KtQuestionConstant, SESSION_ENVIRONMENT_LIMIT, SESSION_ISSUE_LIMIT, SESSION_NO_CLUSTER_REASON_EXPLANATION_LENGTH_LIMIT, SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT, SESSION_NOTIFIED_USERS_EXTERNAL_LIMIT, SESSION_NOTIFIED_USERS_INTERNAL_LIMIT, SESSION_PERIODICITY_OF_ISSUE_LIMIT, SESSION_PHONE_LENGTH_LIMIT, SESSION_TIME_FRAMES_URGENCY_LIMIT, SeverityDescription, SeverityDescriptionDetails, TITLE_SUMMARY_LENGTH_LIMIT, } from './CaseConstNTypes';
+import { CASE_DETAILS_ISSUE_LIMIT, CASE_REFERENCE_NUMBER_LIMIT, CLUSTER_ID_LIMIT, CONTACT_INFO_24X7_LIMIT, DESCRIPTION_LENGTH_LIMIT, HOSTNAME_LENGTH_LIMIT, IDEA_SECOND_KTQUESTION_MAX_LIMIT, ITRForSLASeverity, KTQUESTION_MAX_LIMIT, KtQuestionConstant, LANGUAGE_MAP, SESSION_ENVIRONMENT_LIMIT, SESSION_ISSUE_LIMIT, SESSION_NO_CLUSTER_REASON_EXPLANATION_LENGTH_LIMIT, SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT, SESSION_NOTIFIED_USERS_EXTERNAL_LIMIT, SESSION_NOTIFIED_USERS_INTERNAL_LIMIT, SESSION_PERIODICITY_OF_ISSUE_LIMIT, SESSION_PHONE_LENGTH_LIMIT, SESSION_TIME_FRAMES_URGENCY_LIMIT, SeverityDescription, SeverityDescriptionDetails, TITLE_SUMMARY_LENGTH_LIMIT, } from './CaseConstNTypes';
 export const getCaseRecommendations = (docs, oldDocs) => {
     const recs = [];
     docs.forEach((doc, i) => {
@@ -225,6 +225,43 @@ export const isCaseInformationSectionValid = (caseState, loggedInUserRights) =>
         !isEmpty(case_details.accountNumberRef) &&
         loggedInUserRights.data.canManageCases());
 };
+export const createCasePayloadGraphQL = (caseState, sessionItem, isCaseCreate = false) => {
+    var _a, _b, _c, _d, _e, _f, _g;
+    const casePayload = {};
+    const case_details = caseState.caseDetails;
+    !isEmpty(case_details.summary) && (casePayload.Subject = case_details.summary);
+    !isEmpty(case_details.caseType) && (casePayload.Type = case_details.caseType);
+    !isEmpty(case_details.severity) && (casePayload.Priority = case_details.severity);
+    if (!isEmpty(case_details.caseLanguage)) {
+        casePayload.Language = (_a = LANGUAGE_MAP[case_details.caseLanguage]) !== null && _a !== void 0 ? _a : case_details.caseLanguage;
+    }
+    !isEmpty(case_details.issue) &&
+        (!isEmpty(case_details.environment) ||
+            !isEmpty(case_details.periodicityOfIssue) ||
+            !isEmpty(case_details.timeFramesAndUrgency)) &&
+        (casePayload.Description = case_details.issue);
+    // TODO: EnvironmentInWhichItOccurs__c is not in the GraphQL schema yet — re-enable once supported
+    // (!isEmpty(case_details.environment) || !isEmpty(caseState.v3ClusterName)) &&
+    //     (casePayload.EnvironmentInWhichItOccurs__c = `${
+    //         caseState.v3ClusterName ? `OpenShift Cluster Name: ${caseState.v3ClusterName}\n` : ''
+    //     } ${case_details.environment}`);
+    // TODO: FrequencyOfIssueOccurrence__c is not in the GraphQL schema yet — re-enable once supported
+    // !isEmpty(case_details.periodicityOfIssue) &&
+    //     (casePayload.FrequencyOfIssueOccurrence__c = case_details.periodicityOfIssue);
+    !isEmpty(case_details.timeFramesAndUrgency) &&
+        (casePayload.ImpactOnUserOrBusiness__c = case_details.timeFramesAndUrgency);
+    casePayload.Origin = (_c = (_b = sessionItem === null || sessionItem === void 0 ? void 0 : sessionItem.session) === null || _b === void 0 ? void 0 : _b.originatingSystem) !== null && _c !== void 0 ? _c : getUserAgentForCaseMode(isCaseCreate);
+    casePayload.RecordTypeId = getTechnicalSupportRecordTypeId();
+    const contactId = (_e = (_d = caseState.selectedOwner) === null || _d === void 0 ? void 0 : _d.data) === null || _e === void 0 ? void 0 : _e.id;
+    !isEmpty(contactId) && (casePayload.ContactId = contactId);
+    !isEmpty(caseState.selectedEntitlementId) && (casePayload.EntitlementId = caseState.selectedEntitlementId);
+    !isEmpty(caseState.selectedVersionId) && (casePayload.ProductId = caseState.selectedVersionId);
+    !isEmpty((_f = case_details.phoneAreaCodePrefixLineNumber) === null || _f === void 0 ? void 0 : _f.trim()) &&
+        (casePayload.SuppliedPhone = (_g = case_details.phoneAreaCodePrefixLineNumber) === null || _g === void 0 ? void 0 : _g.trim());
+    // TODO: Map alternateId to AlternateCaseId__c once confirmed in GraphQL schema
+    // !isEmpty(case_details.alternateId) && (casePayload.AlternateCaseId__c = case_details.alternateId);
+    return casePayload;
+};
 export const createCasePayload = (caseState, sessionItem, isCaseCreate = false) => {
     var _a, _b, _c, _d, _e, _f, _g;
     const casePayload = {};

package/lib/esm/reducers/CaseOverviewReducer.d.ts

@@ -29,7 +29,9 @@ export declare const setSelectedStatus: (dispatch: CaseDetailsReducerDispatchTyp
 export declare const setSeverityUpdating: (dispatch: CaseDetailsReducerDispatchType, caseSeverityUpdating: boolean) => void;
 export declare const setStatusUpdating: (dispatch: CaseDetailsReducerDispatchType, caseStatusUpdating: boolean) => void;
 export declare const setTypeUpdating: (dispatch: CaseDetailsReducerDispatchType, caseTypeUpdating: boolean) => void;
-export declare const fetchAllStatuses: (dispatch: CaseDetailsReducerDispatchType, isSecureSupport: boolean) => Promise<void>;
+export declare const fetchAllStatuses: (dispatch: CaseDetailsReducerDispatchType, apolloClient: {
+    query: (options: any) => Promise<any>;
+}) => Promise<void>;
 export declare const fetchCaseHydra: (dispatch: CaseDetailsReducerDispatchType, caseNumber: string) => Promise<void>;
 export {};
 //# sourceMappingURL=CaseOverviewReducer.d.ts.map

package/lib/esm/reducers/CaseOverviewReducer.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CaseOverviewReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseOverviewReducer.ts"],"names":[],"mappings":"AACA,OAAO,EAAE,KAAK,EAAE,MAAM,qCAAqC,CAAC;AAC5D,OAAO,EAAE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAGxE,KAAK,WAAW,GAAG,OAAO,CAAC,oBAAoB,EAAE,cAAc,CAAC,CAAC;AACjE,MAAM,MAAM,8BAA8B,GAAG,CAAC,KAAK,EAAE,WAAW,KAAK,IAAI,CAAC;AAE1E,oBAAY,oBAAoB;IAC5B,gBAAgB,qBAAqB;IACrC,WAAW,gBAAgB;IAC3B,eAAe,oBAAoB;IACnC,mBAAmB,wBAAwB;CAC9C;AAED,MAAM,WAAW,cAAc;IAC3B,gBAAgB,CAAC,EAAE,OAAO,CAAC;IAC3B,kBAAkB,CAAC,EAAE,OAAO,CAAC;IAC7B,oBAAoB,CAAC,EAAE,OAAO,CAAC;IAC/B,kBAAkB,CAAC,EAAE,OAAO,CAAC;IAC7B,kBAAkB,CAAC,EAAE,OAAO,CAAC;IAC7B,gBAAgB,CAAC,EAAE,OAAO,CAAC;IAC3B,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,eAAe,CAAC,EAAE,mBAAmB,CAAC,MAAM,EAAE,CAAC,CAAC;IAChD,gBAAgB,CAAC,EAAE,mBAAmB,CAAC,OAAO,CAAC,KAAK,CAAC,CAAC,CAAC;CAC1D;AAED,eAAO,MAAM,oBAAoB,EAAE,cAYlC,CAAC;AAEF,eAAO,MAAM,mBAAmB,GAAI,OAAO,cAAc,EAAE,QAAQ,WAAW,KAAG,cAkBhF,CAAC;AAEF,eAAO,MAAM,eAAe,GAAI,UAAU,8BAA8B,EAAE,cAAc,MAAM,SAE7F,CAAC;AAEF,eAAO,MAAM,mBAAmB,GAAI,UAAU,8BAA8B,EAAE,kBAAkB,MAAM,SAErG,CAAC;AAEF,eAAO,MAAM,iBAAiB,GAAI,UAAU,8BAA8B,EAAE,gBAAgB,MAAM,SAEjG,CAAC;AAEF,eAAO,MAAM,mBAAmB,GAAI,UAAU,8BAA8B,EAAE,sBAAsB,OAAO,SAE1G,CAAC;AAEF,eAAO,MAAM,iBAAiB,GAAI,UAAU,8BAA8B,EAAE,oBAAoB,OAAO,SAEtG,CAAC;AAEF,eAAO,MAAM,eAAe,GAAI,UAAU,8BAA8B,EAAE,kBAAkB,OAAO,SAElG,CAAC;AAEF,eAAO,MAAM,gBAAgB,GACzB,UAAU,8BAA8B,EACxC,cAAc;IAAE,KAAK,EAAE,CAAC,OAAO,EAAE,GAAG,KAAK,OAAO,CAAC,GAAG,CAAC,CAAA;CAAE,kBAoB1D,CAAC;AAEF,eAAO,MAAM,cAAc,GAAU,UAAU,8BAA8B,EAAE,YAAY,MAAM,kBAiBhG,CAAC"}

package/lib/esm/reducers/CaseOverviewReducer.js

@@ -7,8 +7,8 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { caseMetadata, fields, kase } from '@cee-eng/hydrajs';
-import { getApiResourceObject } from '@rh-support/utils';
+import { fields, kase } from '@cee-eng/hydrajs';
+import { buildPicklistInput, fetchPicklistValues, getApiResourceObject } from '@rh-support/utils';
 export var CaseDetailsConstants;
 (function (CaseDetailsConstants) {
     CaseDetailsConstants["setSelectedValue"] = "setSelectedValue";
@@ -66,16 +66,18 @@ export const setStatusUpdating = (dispatch, caseStatusUpdating) => {
 export const setTypeUpdating = (dispatch, caseTypeUpdating) => {
     dispatch({ type: CaseDetailsConstants.setUpdating, payload: { caseTypeUpdating } });
 };
-export const fetchAllStatuses = (dispatch, isSecureSupport) => __awaiter(void 0, void 0, void 0, function* () {
+export const fetchAllStatuses = (dispatch, apolloClient) => __awaiter(void 0, void 0, void 0, function* () {
+    var _a;
     dispatch({
         type: CaseDetailsConstants.getCaseStatuses,
         payload: { allCaseStatuses: getApiResourceObject([], true) },
     });
     try {
-        const caseStatusesResponse = yield caseMetadata.getStatuses(isSecureSupport);
+        const picklists = yield fetchPicklistValues(apolloClient, buildPicklistInput(['Status']));
+        const allCaseStatuses = (_a = picklists.Status) !== null && _a !== void 0 ? _a : [];
         dispatch({
             type: CaseDetailsConstants.getCaseStatuses,
-            payload: { allCaseStatuses: getApiResourceObject(caseStatusesResponse.items) },
+            payload: { allCaseStatuses: getApiResourceObject(allCaseStatuses) },
         });
     }
     catch (e) {

package/lib/esm/reducers/CaseReducer.d.ts

@@ -12,7 +12,9 @@ export declare const caseReducer: (pState: ICaseState, action: any) => ICaseStat
 export declare const setCaseDetails: (dispatch: CaseReducerDispatchType, caseState: Partial<ICasePayload>) => void;
 export declare const setCaseState: (dispatch: CaseReducerDispatchType, caseState: Partial<ICaseState>) => void;
 export declare const setNotifiedUser: (dispatch: CaseReducerDispatchType, selectedNotificationContacts: IContact[]) => void;
-export declare const submitCase: (dispatch: CaseReducerDispatchType, sessionRestoreDispatch: SessionReducerDispatchType, caseDetails: ICaseState, isCaseCreate: boolean, errorMessage500: string | JSX.Element, loggedInUserSsoUsername: string, isSecureSupport: boolean, isResubmit: boolean, isCreatingCaseFlow: boolean, sessionItem?: ISessionItem) => Promise<void>;
+export declare const submitCase: (dispatch: CaseReducerDispatchType, sessionRestoreDispatch: SessionReducerDispatchType, caseDetails: ICaseState, isCaseCreate: boolean, errorMessage500: string | JSX.Element, loggedInUserSsoUsername: string, isSecureSupport: boolean, isResubmit: boolean, isCreatingCaseFlow: boolean, sessionItem?: ISessionItem, apolloClient?: {
+    mutate: (options: any) => Promise<any>;
+}) => Promise<void>;
 /**
  * Update case details if there is HTTP 500 error while submitting case
  * @param dispatch CaseReducerDispatchType
@@ -35,13 +37,19 @@ export declare const submitNotifiedUser: (dispatch: CaseReducerDispatchType, cas
 export declare const deleteNotifiedUsers: (dispatch: CaseReducerDispatchType, caseNumber: string, ssoUsernames: string[]) => Promise<void>;
 export declare const addingNotifiedUsers: (dispatch: CaseReducerDispatchType, caseNumber: string, addedUsers: IContact[]) => Promise<void>;
 export declare const clearSelectedAccount: (dispatch: CaseReducerDispatchType) => void;
-export declare const setCaseAccountNumber: (dispatch: CaseReducerDispatchType, accountNumber: string, isLoggedInUsersAccount?: boolean, loggedInUserAccount?: Partial<IAccount>) => Promise<void>;
+export declare const setCaseAccountNumber: (dispatch: CaseReducerDispatchType, accountNumber: string, isLoggedInUsersAccount?: boolean, loggedInUserAccount?: Partial<IAccount>, apolloClient?: {
+    query: (options: any) => Promise<any>;
+}) => Promise<void>;
 export declare const fetchCaseGroupsForAccount: (dispatch: CaseReducerDispatchType, accountNumber: string, setCaseGroupToUngroupedOrDefault?: boolean, abortSignal?: AbortSignal, caseGroupNumberToRestore?: string | undefined) => Promise<void>;
 export declare const setCaseOwner: (dispatch: CaseReducerDispatchType, owner: IContact, product: string, abortSignalCaseGroup?: AbortSignal, abortSignalEntitlements?: AbortSignal, setCaseGroupToUngroupedOrDefault?: boolean, caseGroupNumberToRestore?: string | undefined, canChangeGroup?: boolean, isUserUpdate?: boolean, caseNumber?: string) => Promise<void>;
 export declare const fetchCaseEntitlements: (dispatch: CaseReducerDispatchType, ssoUserName: string, product?: string, abortSignal?: AbortSignal, isUserUpdate?: boolean, caseNumber?: string) => Promise<void>;
 export declare const fetchCaseGroupsForSSO: (dispatch: CaseReducerDispatchType, contactSsoUsername: string, setCaseGroupToUngroupedOrDefault?: boolean, abortSignal?: AbortSignal, caseGroupNumberToRestore?: string | undefined) => Promise<void>;
-export declare const updateCaseWithSession: (dispatch: CaseReducerDispatchType, sessionItem: ISessionItem, loggedInUserAccountNumber: string, loggedInUserContact: IContact, loggedInUserAccount?: Partial<IAccount>) => Promise<void>;
-export declare const fetchCaseDetails: (dispatch: CaseReducerDispatchType, caseNumber: string, loggedInUserRights: any, loggedInUser: any) => Promise<void>;
+export declare const updateCaseWithSession: (dispatch: CaseReducerDispatchType, sessionItem: ISessionItem, loggedInUserAccountNumber: string, loggedInUserContact: IContact, loggedInUserAccount?: Partial<IAccount>, apolloClient?: {
+    query: (options: any) => Promise<any>;
+}) => Promise<void>;
+export declare const fetchCaseDetails: (dispatch: CaseReducerDispatchType, caseNumber: string, loggedInUserRights: any, loggedInUser: any, apolloClient?: {
+    query: (options: any) => Promise<any>;
+}) => Promise<void>;
 export declare const updateCaseDetails: (dispatch: CaseReducerDispatchType, caseNumber: string, caseDetails: Partial<ICasePayload>, dontSetDetails?: boolean) => Promise<never>;
 export declare const getNotificationContacts4InternalUser: (dispatch: CaseReducerDispatchType, users: INotifiedUser[], caseOwnerSSO: string) => Promise<void>;
 export declare const getNotificationContacts4ExternalUser: (dispatch: CaseReducerDispatchType, users: any, loggedInUserRights: any, accountNumber: any, caseOwnerSSO: string, fullNameCustom: string) => Promise<void>;
@@ -49,7 +57,9 @@ export declare const checkForCaseStatusToggleOnAttachOrComment: (dispatch: CaseR
 export declare const setSelectedCaseGroupUsers: (dispatch: CaseReducerDispatchType, accountNumber: string, groupNumber: string, loggedInUserRights: UserAuth) => Promise<void>;
 export declare function getCustomNotificationEmails(dispatch: CaseReducerDispatchType, caseNumber: string): Promise<void>;
 export declare function updateEmailListState(dispatch: CaseReducerDispatchType, email: string, customEmailsList: IApiResponseDetails<Partial<ICaseNotificationAddresses[]>>, callback: (email: string) => ICaseNotificationAddresses[]): void;
-export declare function getVersionsDetails(dispatch: CaseReducerDispatchType, product: string): Promise<void>;
+export declare function getVersionsDetails(dispatch: CaseReducerDispatchType, apolloClient: {
+    query: (options: any) => Promise<any>;
+}, parentProductId: string, parentProductName: string): Promise<void>;
 export declare const setRemoteRiderFlag: (dispatch: CaseReducerDispatchType, flag: boolean) => void;
 export declare const setABTestVariation: (dispatch: CaseReducerDispatchType, ABTestVariation: string) => void;
 //# sourceMappingURL=CaseReducer.d.ts.map

package/lib/esm/reducers/CaseReducer.d.ts.map

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