@rh-support/troubleshoot 2.6.27 → 2.6.28
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.d.ts +0 -1
- package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.js +5 -31
- package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.js +34 -33
- package/lib/esm/components/CaseEditView/CaseDetailsAside.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/CaseDetailsAside.js +1 -2
- package/lib/esm/components/CaseEditView/CaseDetailsTabs.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/CaseDetailsTabs.js +0 -1
- package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutionsItem.js +1 -1
- package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.js +22 -16
- package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.js +1 -1
- package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.js +102 -53
- package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.js +20 -22
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseHostname.js +2 -4
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.js +5 -8
- package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/VerifyCaseStatusModal/VerifyCaseStatusModal.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/VerifyCaseStatusModal/VerifyCaseStatusModal.js +9 -7
- package/lib/esm/components/CaseEditView/Tabs/CaseHistory/Timeline.css +8 -0
- package/lib/esm/components/CaseInformation/Fts.d.ts.map +1 -1
- package/lib/esm/components/CaseInformation/Fts.js +2 -6
- package/lib/esm/components/CaseInformation/Severity.js +1 -1
- package/lib/esm/components/CaseInformation/SupportLevel.d.ts.map +1 -1
- package/lib/esm/components/CaseInformation/SupportLevel.js +1 -1
- package/lib/esm/components/CaseManagement/OpenshiftDropdownV4.d.ts.map +1 -1
- package/lib/esm/components/CaseManagement/OpenshiftDropdownV4.js +13 -1
- package/lib/esm/components/CaseManagement/RHAssociatesSelector.d.ts.map +1 -1
- package/lib/esm/components/CaseManagement/RHAssociatesSelector.js +8 -5
- package/lib/esm/components/CaseManagement/SendNotifications/CaseContactSelector.d.ts.map +1 -1
- package/lib/esm/components/CaseManagement/SendNotifications/CaseContactSelector.js +7 -7
- package/lib/esm/components/CaseManagement/SendNotifications/NonOrgCaseNotifyeesSelector.d.ts.map +1 -1
- package/lib/esm/components/CaseManagement/SendNotifications/NonOrgCaseNotifyeesSelector.js +1 -1
- package/lib/esm/components/Cve/CveModal.d.ts.map +1 -1
- package/lib/esm/components/Cve/CveModal.js +3 -2
- package/lib/esm/components/Cve/CveSidebar.js +1 -1
- package/lib/esm/components/OpenCase/SupportTypeSelectorPage.js +1 -1
- package/lib/esm/components/ProductSelector/AllProductsSelector.d.ts.map +1 -1
- package/lib/esm/components/ProductSelector/AllProductsSelector.js +9 -6
- package/lib/esm/components/ProductSelector/NewProductDropdownSelector.d.ts.map +1 -1
- package/lib/esm/components/ProductSelector/NewProductDropdownSelector.js +10 -1
- package/lib/esm/components/Recommendations/AsideResults.d.ts.map +1 -1
- package/lib/esm/components/Recommendations/AsideResults.js +2 -2
- package/lib/esm/components/Recommendations/ClusterRecommendationsModal.d.ts.map +1 -1
- package/lib/esm/components/Recommendations/ClusterRecommendationsModal.js +7 -4
- package/lib/esm/components/Recommendations/EARules/EARuleInfoAccordion.d.ts.map +1 -1
- package/lib/esm/components/Recommendations/EARules/EARuleInfoAccordion.js +3 -1
- package/lib/esm/components/Recommendations/InsightsResults.js +1 -1
- package/lib/esm/components/Recommendations/InsightsRuleInfo.d.ts.map +1 -1
- package/lib/esm/components/Recommendations/InsightsRuleInfo.js +9 -2
- package/lib/esm/components/Recommendations/RecommendationFeedbackModal.d.ts.map +1 -1
- package/lib/esm/components/Recommendations/RecommendationFeedbackModal.js +4 -4
- package/lib/esm/components/Recommendations/Recommendations.js +1 -1
- package/lib/esm/components/Recommendations/RulesModal.d.ts.map +1 -1
- package/lib/esm/components/Recommendations/RulesModal.js +7 -4
- package/lib/esm/components/Recommendations/WatsonxAiIcon.js +1 -1
- package/lib/esm/components/SessionRestore/SessionRestore.js +1 -1
- package/lib/esm/components/Suggestions/Suggestions.d.ts.map +1 -1
- package/lib/esm/components/Suggestions/Suggestions.js +17 -12
- package/lib/esm/components/Suggestions/TopContent.d.ts.map +1 -1
- package/lib/esm/components/Suggestions/TopContent.js +13 -13
- package/lib/esm/components/TroubleshootSection/TroubleshootSection.d.ts +0 -7
- package/lib/esm/components/TroubleshootSection/TroubleshootSection.d.ts.map +1 -1
- package/lib/esm/components/TroubleshootSection/TroubleshootSection.js +13 -96
- package/lib/esm/components/shared/fileUpload/WidgetFileUploader.js +3 -3
- package/lib/esm/components/shared/fileUpload/css/fileSelector.css +1 -0
- package/lib/esm/components/shared/input/ContactSelectorInternal.d.ts +1 -0
- package/lib/esm/components/shared/input/ContactSelectorInternal.d.ts.map +1 -1
- package/lib/esm/components/shared/input/ContactSelectorInternal.js +6 -1
- package/lib/esm/components/shared/useIsSectionValid.d.ts.map +1 -1
- package/lib/esm/components/shared/useIsSectionValid.js +7 -1
- package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.d.ts.map +1 -1
- package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js +3 -1
- package/lib/esm/components/wizardLayout/WizardAside.js +3 -3
- package/lib/esm/components/wizardLayout/WizardLayout.d.ts.map +1 -1
- package/lib/esm/components/wizardLayout/WizardLayout.js +4 -6
- package/lib/esm/components/wizardLayout/WizardMain.d.ts +1 -5
- package/lib/esm/components/wizardLayout/WizardMain.d.ts.map +1 -1
- package/lib/esm/components/wizardLayout/WizardMain.js +18 -147
- package/lib/esm/components/wizardLayout/WizardNavigation.d.ts +2 -4
- package/lib/esm/components/wizardLayout/WizardNavigation.d.ts.map +1 -1
- package/lib/esm/components/wizardLayout/WizardNavigation.js +16 -13
- package/lib/esm/components/wizardLayout/index.d.ts +0 -1
- package/lib/esm/components/wizardLayout/index.d.ts.map +1 -1
- package/lib/esm/components/wizardLayout/index.js +0 -1
- package/lib/esm/context/RootTroubleshootProvider.d.ts.map +1 -1
- package/lib/esm/context/RootTroubleshootProvider.js +6 -8
- package/lib/esm/css/app.css +5 -4
- package/lib/esm/css/case.css +12 -0
- package/lib/esm/css/results.css +2 -2
- package/lib/esm/hooks/useWizard.d.ts +0 -6
- package/lib/esm/hooks/useWizard.d.ts.map +1 -1
- package/lib/esm/hooks/useWizard.js +1 -1
- package/lib/esm/reducers/CaseConstNTypes.d.ts +0 -2
- package/lib/esm/reducers/CaseConstNTypes.d.ts.map +1 -1
- package/lib/esm/reducers/CaseConstNTypes.js +0 -2
- package/lib/esm/scss/_main.scss +35 -8
- package/lib/esm/scss/_pf-overrides.scss +14 -6
- package/package.json +6 -7
- package/lib/esm/components/TroubleshootSection/AskRedHat.d.ts +0 -7
- package/lib/esm/components/TroubleshootSection/AskRedHat.d.ts.map +0 -1
- package/lib/esm/components/TroubleshootSection/AskRedHat.js +0 -73
- package/lib/esm/components/TroubleshootSection/icons/CollapseIcon.d.ts +0 -9
- package/lib/esm/components/TroubleshootSection/icons/CollapseIcon.d.ts.map +0 -1
- package/lib/esm/components/TroubleshootSection/icons/CollapseIcon.js +0 -9
- package/lib/esm/components/TroubleshootSection/icons/StarIcon.d.ts +0 -9
- package/lib/esm/components/TroubleshootSection/icons/StarIcon.d.ts.map +0 -1
- package/lib/esm/components/TroubleshootSection/icons/StarIcon.js +0 -17
- package/lib/esm/context/AIResponseContext.d.ts +0 -10
- package/lib/esm/context/AIResponseContext.d.ts.map +0 -1
- package/lib/esm/context/AIResponseContext.js +0 -26
- package/lib/esm/css/AskRedHat.css +0 -338
- package/lib/esm/reducers/AIResponseConstNTypes.d.ts +0 -48
- package/lib/esm/reducers/AIResponseConstNTypes.d.ts.map +0 -1
- package/lib/esm/reducers/AIResponseConstNTypes.js +0 -16
- package/lib/esm/reducers/AIResponseReducer.d.ts +0 -9
- package/lib/esm/reducers/AIResponseReducer.d.ts.map +0 -1
- package/lib/esm/reducers/AIResponseReducer.js +0 -43
package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.d.ts.map
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{"version":3,"file":"ActiveCustomerEscalation.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.tsx"],"names":[],"mappings":"
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{"version":3,"file":"ActiveCustomerEscalation.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.tsx"],"names":[],"mappings":"AAIA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;CACtB;AAED,eAAO,MAAM,wBAAwB,+EAwInC,CAAC"}
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package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.js
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import { Button, ButtonVariant, Card, CardBody, CardHeader, List, ListItem, Popover } from '@patternfly/react-core';
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import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
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import
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import { useCanEditCase, useGlobalStateContext } from '@rh-support/react-context';
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import { useCanEditCase } from '@rh-support/react-context';
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import { Can, resourceActions, resources } from '@rh-support/user-permissions';
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import React, { forwardRef, useState } from 'react';
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import { Trans, useTranslation } from 'react-i18next';
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export const ActiveCustomerEscalation = forwardRef((props, ref) => {
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const { t } = useTranslation();
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const { caseDetailsPageState: { caseEscalations }, } = useCaseDetailsPageStateContext();
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const { globalMetadataState: { loggedInUserRights }, } = useGlobalStateContext();
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const isExternal = loggedInUserRights.data.isExternal();
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const isInternal = loggedInUserRights.data.isInternal();
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const canEditCase = useCanEditCase();
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const isCreateRMEVisible = (caseEscalations.data || []).length === 0 || caseEscalations.data.every((item) => item.status === 'Closed');
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const commonElements = (React.createElement(React.Fragment, null,
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@@ -26,18 +22,7 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
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React.createElement("a", { href: "/support/escalation", target: "_blank", rel: "noopener noreferrer", "aria-label": t('Learn more about Red Hat support case escalation') },
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React.createElement(InfoCircleIcon, null)))),
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React.createElement(CardBody, null,
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React.createElement("p", null,
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React.createElement(LockIcon, null),
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React.createElement("strong", null, `${t('Available to customers only')}`)),
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React.createElement("p", null,
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React.createElement(Trans, null,
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"Available to customers only. When a customer submits an escalation request, it is routed to a support manager for review. Support agents can refer to the",
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' ',
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React.createElement("a", { href: "https://access.redhat.com/support/escalation", target: "_blank", rel: "noreferrer" }, "Escalation guidelines"),
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"for details.")))),
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isExternal && props.canViewACESection && (React.createElement(React.Fragment, null,
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React.createElement(ListItem, null, t('The customer thinks the case is not moving appropriately')),
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React.createElement(ListItem, null, t('The customer wants a new resource')),
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React.createElement(ListItem, null, t('The issue is more severe than originally thought'))),
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React.createElement("a", { href: `/watchlist/internal/aces/new?caseNumber=${props.caseNumber}`, target: "_blank", rel: "noopener noreferrer", className: "pf-v6-c-button pf-m-tertiary", "data-tracking-id": "request-ace-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation'))))))
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React.createElement("a", { href: `/watchlist/internal/aces/new?caseNumber=${props.caseNumber}`, target: "_blank", rel: "noopener noreferrer", className: "pf-v6-c-button pf-m-tertiary", "data-tracking-id": "request-ace-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation'))))));
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const [openRequestEscalationModal, setOpenRequestEscalationModal] = useState(false);
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const toggleModal = () => {
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React.createElement(Trans, null, "Learn more about escalation cases."))) },
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React.createElement(InfoCircleIcon, { title: t('Learn more about escalation cases popover') }))))),
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React.createElement(Trans, null,
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"Available to customers only. When a customer submits an escalation request, it is routed to a support manager for review. Support agents can refer to the",
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React.createElement("a", { href: "https://access.redhat.com/support/escalation", target: "_blank", rel: "noreferrer" }, "Escalation guidelines"),
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"for details.")))),
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isExternal && (React.createElement(React.Fragment, null,
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React.createElement(ListItem, null, t('Needs a senior resource.')),
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React.createElement(ListItem, null, t('Is more severe or should be a higher priority.'))),
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React.createElement(Button, { variant: ButtonVariant.secondary, onClick: toggleModal, "data-tracking-id": "request-rme-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation'))))))
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React.createElement(Button, { variant: ButtonVariant.secondary, onClick: toggleModal, "data-tracking-id": "request-rme-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation'))))));
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return (React.createElement(React.Fragment, null,
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React.createElement(RequestEscalationModal, { caseNumber: props.caseNumber, severity: props.caseSeverity, caseStatus: props.caseStatus, show: openRequestEscalationModal, onClose: toggleModal }),
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React.createElement(Can, { do: resourceActions.CREATE, on: resources.ICE_ESCALATION, passThrough: true }, (canCreateICE) => canCreateICE ? isInternalElements : isCreateRMEVisible ? isNotInternalElements : React.createElement(React.Fragment, null))));
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package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.d.ts.map
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{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"
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{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAiCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAkBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBA6WnD"}
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import { Button, Form, FormGroup, FormHelperText, Grid, GridItem, HelperText, HelperTextItem, Modal, ModalBody, ModalFooter, ModalHeader, Popover, TextArea, TextInput, Title, ValidatedOptions, } from '@patternfly/react-core';
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return (React.createElement(Modal, { id: "request-mgmt-escalation-modal", className: "request-escalation-modal", isOpen: props.show, onClose: onCancel, "aria-label": t('Request an escalation') },
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: ValidatedOptions.default, placeholder: t('What do you expect to happen with this escalation?'), id: "expectations-input", value: formState.expectations, "aria-label": t('Expectations'), resizeOrientation: "vertical" })),
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{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAYhF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,
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{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAYhF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA6Y7C"}
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const canCreateRME = ability.can(resourceActions.CREATE, resources.RME_ESCALATION);
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{"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AA0BlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,
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{"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AA0BlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAoS5C"}
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component: React.createElement(CaseSummary, { caseNumber: caseNumber }),
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const tabIndex = tabsToRender.findIndex((item) => item.routePath === activeTab);
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React.createElement(Button, { icon: React.createElement(React.Fragment, null,
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!isLoading && props.showLink && React.createElement(LinkIcon, null)), title: props.pinTitle, onClick: props.onPinClicked, "data-tracking-id": `case-resource-${props.pinTitle}`, variant: "plain", className: "list-icon" }),
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React.createElement("a", { href: props.recommendation.resourceViewURI, "data-tracking-id": `case-resource-${props.type}-link-${props.index}`, target: "_blank", rel: "noopener noreferrer", className: "case-resource-recommendation-link", dangerouslySetInnerHTML: {
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@@ -1 +1 @@
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{"version":3,"file":"ReopenCaseModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ConfirmationModals/ReopenCaseModal.tsx"],"names":[],"mappings":"
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{"version":3,"file":"ReopenCaseModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ConfirmationModals/ReopenCaseModal.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,OAAO,EAAE,cAAc,EAAE,MAAM,yCAAyC,CAAC;AAEzE,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,KAAA,EAAE,SAAS,KAAA,EAAE,UAAU,CAAC,KAAA,EAAE,iBAAiB,CAAC,KAAA,EAAE,cAAc,CAAC,KAAA,EAAE,mBAAmB,CAAC,KAAA,KAAK,IAAI,CAAC;IACpH,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,WAAW,EAAE,MAAM,EAAE,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,YAAY,EAAE,cAAc,CAAC;IAC7B,aAAa,EAAE,MAAM,CAAC;CACzB;AAMD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAkN5C"}
|
|
@@ -7,7 +7,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
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step((generator = generator.apply(thisArg, _arguments || [])).next());
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};
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import { Button, ButtonVariant, Form, FormGroup, FormHelperText, HelperText, HelperTextItem, Modal, ModalVariant, TextArea, } from '@patternfly/react-core';
|
|
10
|
+
import { Button, ButtonVariant, Form, FormGroup, FormHelperText, HelperText, HelperTextItem, Modal, ModalBody, ModalFooter, ModalHeader, ModalVariant, TextArea, } from '@patternfly/react-core';
|
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11
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import { SingleSelectDropdown } from '@rh-support/components';
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12
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import { formatDateTime } from '@rh-support/utils';
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13
13
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import isEmpty from 'lodash/isEmpty';
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@@ -82,21 +82,27 @@ export function ReopenCaseModal(props) {
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label: selectedStatus,
|
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83
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|
value: selectedStatus,
|
|
84
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|
};
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|
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|
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return (React.createElement(Modal, { className: "case-reopen-modal", id: "case-reopen-modal",
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React.createElement(
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return (React.createElement(Modal, { className: "case-reopen-modal", id: "case-reopen-modal", "aria-describedby": "case-reopen-modal", isOpen: true, onClose: props.onClose, variant: ModalVariant.medium },
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|
86
|
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|
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|
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90
|
+
(!props.isInternal || !props.reopenStatus) && (React.createElement(FormGroup, { label: t(props.isInternal ? 'Status' : 'Reason'), isRequired: true, fieldId: "case-resolution" },
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showValidationError && (props.isInternal ? !selectedStatus : !selectedReason) && (React.createElement(FormHelperText, null,
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React.createElement(Trans, null, "Required field"))))),
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props.isInternal ? (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "reopen-case-status", options: getStatusDropdownOptions, selected: getSelectedStatusOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedStatus, onSelect: onStatusChange })) : (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "case-resolution", options: getReasonDropdownOptions, selected: getSelectedReasonOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedReason, onSelect: onReasonChange })))),
|
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showTextArea && (React.createElement(FormGroup, { label: t('Please describe your reason'), type: "text", isRequired: true, fieldId: "reopen-case-description" },
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|
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+
? 'Describe the reason for reopening with the selected status'
|
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99
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+
: 'The better the description, the easier it will be for our support team to address your case.'), validated: showValidationError && isDescriptionEmpty && !reopenDescription
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+
? 'error'
|
|
101
|
+
: 'default', isRequired: true, id: "reopen-case-description", name: "reopen-case-description", "aria-describedby": "reopen-case-description", value: reopenDescription, onChange: (_event, text) => onDescriptionChange(text), isDisabled: props.isUpdating, resizeOrientation: "vertical" }),
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React.createElement(HelperTextItem, null, t(`Your comment will be visible${props.isInternal ? ' to the customers' : ''} under discussions after reopening.`)))))))),
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React.createElement(Button, { key: "submit-description", variant: ButtonVariant.primary, onClick: onSubmit, isLoading: props.isUpdating, isDisabled: isDescriptionEmpty || showValidationError || props.isUpdating, "data-tracking-id": "reopen-case-description-modal-submit" },
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@@ -26,7 +26,7 @@ export const ESSRemoteSession = forwardRef((props, ref) => {
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26
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|
|
27
27
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|
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28
28
|
t('Remote session request'),
|
|
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|
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|
|
29
|
+
React.createElement(Popover, { "aria-label": t('Remote Session Helper Info'), bodyContent: t('Before Red Hat logs into your systems to analyze your support issue during a remote session, Red Hat needs your approval and authorization for such remote access'), footerContent: React.createElement("a", { href: "/articles/3566571", target: "_blank", rel: "noopener noreferrer", "aria-label": t('Read more about remote sessions') }, t('Read more about remote sessions')) },
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30
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React.createElement(InfoCircleIcon, null)))),
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31
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32
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|
isInternal && (React.createElement(React.Fragment, null,
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{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"
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|
+
{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAiBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAyW7C"}
|
|
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|
import { publicApi } from '@cee-eng/hydrajs';
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|
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|
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|
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11
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import { Alert, Button, ButtonVariant, Checkbox, Modal, ModalBody, ModalFooter, ModalHeader, TextArea, TextInput, } from '@patternfly/react-core';
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import DownloadIcon from '@patternfly/react-icons/dist/js/icons/download-icon';
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import ExternalLinkAltIcon from '@patternfly/react-icons/dist/js/icons/external-link-alt-icon';
|
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14
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import { SingleSelectDropdown, ToastNotification, useFetch } from '@rh-support/components';
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15
|
+
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|
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15
16
|
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|
|
16
17
|
import { Trans, useTranslation } from 'react-i18next';
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17
|
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import { useCaseDispatch } from '../../../context/CaseContext';
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|
+
import { useCaseDispatch, useCaseSelector } from '../../../context/CaseContext';
|
|
18
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|
import { useCaseDetailsPageStateContext } from '../../../context/CaseDetailsPageContext';
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19
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import { useCaseDiscussionTabDispatchContext, useCaseDiscussionTabStateContext, } from '../../../context/CaseDiscussionTabContext';
|
|
20
21
|
import { updateDiscussionStateComments } from '../../../reducers/CaseDiscussionTabReducer';
|
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@@ -36,6 +37,9 @@ const getLocaleNameFromLocalCode = (localeCode) => {
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36
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};
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37
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export function NewEssTermsModal(props) {
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const { remoteSessionTermsAcked } = useCaseSelector((state) => ({
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}), isEqual);
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const [isTermsChecked, setIsTermsChecked] = useState(false);
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const { request } = useFetch(publicApi.terms.getRequiredTerms);
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const caseDispatch = useCaseDispatch();
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translatedInstructions: 'Please read and accept the remote session terms below to allow Red Hat to access your network or systems.',
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translatedTermsName: 'Remote Access Agreement',
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const [
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const [isRemoteSessionForm, setIsRemoteSessionForm] = useState(remoteSessionTermsAcked);
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const [sessionLink, setSessionLink] = useState('');
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useEffect(() => {
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const fetchTerms = () => __awaiter(this, void 0, void 0, function* () {
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try {
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const { siteCode, eventCode, loggedInUser } = props;
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setSelectedTranslation(defaultTranslation);
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setLanguageOptions(options);
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if (response) {
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let defaultTranslation = response[0].translations[0];
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const translationLangInfoMap = response[0].translations.reduce((allTranslationsmap, translation) => {
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defaultTranslation = translation;
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}
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return allTranslationsmap;
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}, {});
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}
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}
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catch (e) {
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console.log(e);
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@@ -85,17 +90,39 @@ export function NewEssTermsModal(props) {
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const dispatchDiscussion = useCaseDiscussionTabDispatchContext();
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const { sort, allDiscussions, discussionFiltersListState } = useCaseDiscussionTabStateContext();
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const { caseDetailsPageState: { caseFeedbacksHydra }, } = useCaseDetailsPageStateContext();
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const updateSessionExpectation = (event, value) => setSessionExpectations(value);
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const updateSessionLink = (event, value) => setSessionLink(value);
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// To handle modal cancel and close
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if (agreeLoading || isPostingComment)
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return;
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setIsTermsChecked(false);
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setSessionExpectations('');
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setImpact('');
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setSessionLink('');
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setIsRemoteSessionForm(false);
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props.onClose && props.onClose();
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};
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const languageOptions = Object.keys(allTranslations).map((option) => ({
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value: option,
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label: getLocaleNameFromLocalCode(option),
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}));
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const selectedLanguage = {
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value: selectedTranslation.localeCode,
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label: selectedTranslation.localeCode
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? getLocaleNameFromLocalCode(selectedTranslation.localeCode)
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: t('Select an option that best fits'),
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};
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// Function to ack remote session terms and post comment
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const submitRemoteSessionAgreement = (pdfId) => __awaiter(this, void 0, void 0, function* () {
|
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const requestComment = t(
|
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|
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const requestComment = t(`**[What is a Remote Support Session and how to acknowledge the Remote Access Rider? Read more.](https://access.redhat.com/articles/3566571)**\n\nSubmitted a remote session request with following details:\n\n**Preferred Time and Expectations for Remote Session**\n${sessionExpectations}\n\n**Describe the impact to you or the business**\n${impact}\n\n${sessionLink ? `**Remote session link**\n[${sessionLink}](${sessionLink})\n\n` : ''}This action does not initiate a remote session. A Red Hat Associate will get back to you soon.`);
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try {
|
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yield updateCaseDetails(caseDispatch, props.caseNumber, {
|
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remoteSessionTermsAcked: true,
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screenSessionRequested: true,
|
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waitingOnCallback: true,
|
|
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126
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});
|
|
100
127
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try {
|
|
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yield postCommentRequest({
|
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@@ -134,6 +161,7 @@ export function NewEssTermsModal(props) {
|
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134
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}
|
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135
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}
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});
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const toggleRemoteSessionForm = () => setIsRemoteSessionForm(true);
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// To handle submit
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const onSubmit = () => {
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setAgreeLoading(true);
|
|
@@ -144,46 +172,67 @@ export function NewEssTermsModal(props) {
|
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144
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setIsTermsChecked(value);
|
|
145
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};
|
|
146
174
|
// Handle language change
|
|
147
|
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const
|
|
148
|
-
setSelectedTranslation(
|
|
175
|
+
const onLangChange = (lang) => {
|
|
176
|
+
setSelectedTranslation(allTranslations[lang.value]);
|
|
149
177
|
};
|
|
150
178
|
// To check and if I agree button is loading
|
|
151
179
|
const isAgreeLoading = agreeLoading || isPostingComment;
|
|
180
|
+
const modalActions = [
|
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React.createElement(Button, { "aria-label": t('I agree'), variant: ButtonVariant.primary, onClick: isRemoteSessionForm || remoteSessionTermsAcked ? onSubmit : toggleRemoteSessionForm, "data-tracking-id": "remote-session-agreement-check", isLoading: isAgreeLoading, isDisabled: (isRemoteSessionForm || remoteSessionTermsAcked
|
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182
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+
? !sessionExpectations.trim() || !impact.trim()
|
|
183
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: !isTermsChecked) || isAgreeLoading }, t(isRemoteSessionForm || remoteSessionTermsAcked ? 'Submit' : 'I agree')),
|
|
184
|
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React.createElement(Button, { key: "cancel", variant: "link", onClick: onCancel, isDisabled: isAgreeLoading }, "Cancel"),
|
|
185
|
+
];
|
|
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+
const renderRemoteSessionForm = (React.createElement("div", { id: "remoteSessionForm", className: "form-group" },
|
|
187
|
+
React.createElement(Alert, { variant: "info", isInline: true, title: React.createElement(React.Fragment, null,
|
|
188
|
+
"What is a Remote Support Session and how to acknowledge the Remote Access Rider?",
|
|
189
|
+
' ',
|
|
190
|
+
React.createElement("a", { href: "https://access.redhat.com/articles/3566571", target: "_blank", rel: "noopener noreferrer" }, "Read more.")) }),
|
|
191
|
+
React.createElement("div", null,
|
|
192
|
+
React.createElement("label", { className: "pf-v6-u-mt-md" },
|
|
193
|
+
React.createElement(Trans, null, "Preferred Time and Expectations for Remote Session"),
|
|
194
|
+
React.createElement("span", { className: "form-required", "aria-hidden": "true" }, "*")),
|
|
195
|
+
React.createElement(TextArea, { value: sessionExpectations, onChange: updateSessionExpectation, rows: 3, placeholder: "Please share anything that will help prepare for our meeting?", isRequired: true, "aria-label": "Preferred Time and Expectations for Remote Session" })),
|
|
196
|
+
React.createElement("div", null,
|
|
197
|
+
React.createElement("label", { className: "pf-v6-u-mt-md" },
|
|
198
|
+
React.createElement(Trans, null, "Describe the impact to you or the business"),
|
|
199
|
+
React.createElement("span", { className: "form-required", "aria-hidden": "true" }, "*")),
|
|
200
|
+
React.createElement(TextArea, { value: impact, onChange: updateImpact, rows: 3, placeholder: "Describe the user or financial impact.", isRequired: true, "aria-label": "Describe the impact to you or the business" })),
|
|
201
|
+
React.createElement("div", null,
|
|
202
|
+
React.createElement("label", { className: "pf-v6-u-mt-md" },
|
|
203
|
+
React.createElement(Trans, null, "Remote session link (optional)")),
|
|
204
|
+
React.createElement(TextInput, { value: sessionLink, onChange: updateSessionLink, type: "text", "aria-label": "Remote session link" }),
|
|
205
|
+
React.createElement("p", { className: "form-instructions" }, "If not provided, the Red Hat Support Associate will share a link with you."))));
|
|
206
|
+
const renderRemoteSessionAgreement = (React.createElement("div", { id: "remoteSessionAgreement" },
|
|
207
|
+
React.createElement("p", { className: "pf-v6-u-mt-xs" },
|
|
208
|
+
React.createElement(Trans, null,
|
|
209
|
+
"Your acceptance of this remote session agreement is required ",
|
|
210
|
+
React.createElement("strong", null, "for each case"),
|
|
211
|
+
" when you request Red Hat\u2019s support team to directly access your network or systems.")),
|
|
212
|
+
React.createElement("p", { className: "pf-v6-u-mt-md" },
|
|
213
|
+
React.createElement(Trans, null, "Remote access to your network or systems is not a standard Red Hat problem resolution process. Before Red Hat logs into your systems to analyze your support issue during a remote session, Red Hat needs your approval and authorization for such remote access.")),
|
|
214
|
+
React.createElement("p", { className: "pf-v6-u-mt-md" },
|
|
215
|
+
React.createElement(Trans, null, "Please read and accept the remote session terms below to allow Red Hat to access your network or systems.")),
|
|
216
|
+
React.createElement("div", { className: "pf-v6-u-display-flex pf-v6-u-align-items-center pf-v6-u-flex-wrap" },
|
|
217
|
+
React.createElement(SingleSelectDropdown, { className: "pf-v6-u-mt-md", "aria-label": t('Select language'), id: "terms-language-selector", selected: selectedLanguage, onSelect: (option) => onLangChange(option), placeholder: t('Select an option that best fits'), toggleClassName: "pf-v6-u-w-50", options: languageOptions }),
|
|
218
|
+
React.createElement("a", { "aria-label": t('Download'), "data-tracking-id": "rsa-modal-terms-download", className: "pf-v6-u-ml-md pf-v6-u-display-inline-flex pf-v6-u-align-items-center", href: selectedTranslation.pdfDownloadUrl, rel: "noopener noreferrer", target: "_blank" },
|
|
219
|
+
t('Download'),
|
|
220
|
+
" ",
|
|
221
|
+
React.createElement(DownloadIcon, { className: "pf-v6-u-ml-xs" }))),
|
|
222
|
+
React.createElement("div", null,
|
|
223
|
+
React.createElement(Checkbox, { className: "pf-v6-u-mt-md rsa-checkbox", id: "terms-accept-checkbox", label: React.createElement(React.Fragment, null,
|
|
224
|
+
React.createElement(Trans, null, "I have read and agree to the"),
|
|
225
|
+
' ',
|
|
226
|
+
React.createElement("a", { className: "pf-v6-c-button pf-m-link pf-m-inline align-link-items", rel: "noopener noreferrer", target: "_blank", href: selectedTranslation.pdfDownloadUrl, "data-tracking-id": "case-details-request-remote-session-terms" },
|
|
227
|
+
React.createElement(Trans, null, "terms "),
|
|
228
|
+
React.createElement(ExternalLinkAltIcon, null))), isChecked: isTermsChecked, "aria-label": t('I have read and agree to the terms'), onChange: onCheckBoxChange }))));
|
|
152
229
|
// Body of ESS RSA Modal
|
|
153
230
|
const EssRSAModalBody = () => {
|
|
154
|
-
|
|
155
|
-
value: selectedTranslation,
|
|
156
|
-
label: getLocaleNameFromLocalCode(selectedTranslation.localeCode),
|
|
157
|
-
disabled: false,
|
|
158
|
-
};
|
|
159
|
-
return (React.createElement(React.Fragment, null,
|
|
160
|
-
React.createElement("p", { className: "pf-v6-u-mt-xs" },
|
|
161
|
-
React.createElement(Trans, null,
|
|
162
|
-
"Your acceptance of this remote session agreement is required ",
|
|
163
|
-
React.createElement("strong", null, "for each case"),
|
|
164
|
-
" when you request Red Hat\u2019s support team to directly access your network or systems.")),
|
|
165
|
-
React.createElement("p", { className: "pf-v6-u-mt-md" },
|
|
166
|
-
React.createElement(Trans, null, "Remote access to your network or systems is not a standard Red Hat problem resolution process. Before Red Hat logs into your systems to analyze your support issue during a remote session, Red Hat needs your approval and authorization for such remote access.")),
|
|
167
|
-
React.createElement("p", { className: "pf-v6-u-mt-md" },
|
|
168
|
-
React.createElement(Trans, null, "Please read and accept the remote session terms below to allow Red Hat to access your network or systems.")),
|
|
169
|
-
React.createElement("div", null,
|
|
170
|
-
React.createElement(SingleSelectDropdown, { className: "terms-language-selector pf-v6-u-mt-md", id: "terms-language-selector", selected: currentSelection, options: languageOptions, placeholder: t('Select an option that best fits'), onSelect: onLanguageSelect, ariaLabel: t('Select language') }),
|
|
171
|
-
React.createElement("a", { "aria-label": t('Download'), "data-tracking-id": "rsa-modal-terms-download", className: "pf-v6-u-ml-md", href: selectedTranslation.pdfDownloadUrl, rel: "noopener noreferrer", target: "_blank" },
|
|
172
|
-
t('Download'),
|
|
173
|
-
" ",
|
|
174
|
-
React.createElement(DownloadIcon, { className: "pf-v6-u-ml-xs" }))),
|
|
175
|
-
React.createElement("div", null,
|
|
176
|
-
React.createElement(Checkbox, { className: "pf-v6-u-mt-md rsa-checkbox", id: "terms-accept-checkbox", label: React.createElement(React.Fragment, null,
|
|
177
|
-
React.createElement(Trans, null, "I have read and agree to the"),
|
|
178
|
-
' ',
|
|
179
|
-
React.createElement("a", { className: "pf-v6-c-button pf-m-link pf-m-inline align-link-items", rel: "noopener noreferrer", target: "_blank", href: selectedTranslation.pdfDownloadUrl, "data-tracking-id": "case-details-request-remote-session-terms" },
|
|
180
|
-
React.createElement(Trans, null, "terms "),
|
|
181
|
-
React.createElement(ExternalLinkAltIcon, null))), isChecked: isTermsChecked, "aria-label": t('I have read and agree to the terms'), onChange: onCheckBoxChange }))));
|
|
231
|
+
return isRemoteSessionForm ? renderRemoteSessionForm : renderRemoteSessionAgreement;
|
|
182
232
|
};
|
|
183
|
-
return (React.createElement(Modal, { id: "remote-session-agreement-modal", "aria-label": t('Remote
|
|
233
|
+
return (React.createElement(Modal, { id: "remote-session-agreement-modal", "aria-label": isRemoteSessionForm ? t('Request remote session') : t('Remote session agreement'), title: isRemoteSessionForm ? t('Request remote session') : t('Remote session agreement'), isOpen: props.show, onClose: onCancel },
|
|
184
234
|
React.createElement(ModalHeader, null,
|
|
185
|
-
React.createElement("h2", null, t('Remote
|
|
235
|
+
React.createElement("h2", null, isRemoteSessionForm ? t('Request remote session') : t('Remote session agreement'))),
|
|
186
236
|
React.createElement(ModalBody, null, EssRSAModalBody()),
|
|
187
|
-
React.createElement(ModalFooter, null,
|
|
188
|
-
React.createElement(Button, { key: "submit", "aria-label": t('I agree'), variant: ButtonVariant.primary, onClick: onSubmit, "data-tracking-id": "remote-session-agreement-check", isLoading: isAgreeLoading, isDisabled: !isTermsChecked || isAgreeLoading }, t('I agree')))));
|
|
237
|
+
React.createElement(ModalFooter, null, modalActions)));
|
|
189
238
|
}
|
package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.d.ts.map
CHANGED
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"
|
|
1
|
+
{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAiBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBA8VxD"}
|