@rh-support/troubleshoot 2.6.20 → 2.6.21

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.d.ts

@@ -3,7 +3,6 @@ interface IProps {
     caseNumber: string;
     caseSeverity: string;
     caseStatus: string;
-    canViewACESection: boolean;
 }
 export declare const ActiveCustomerEscalation: React.ForwardRefExoticComponent<IProps & React.RefAttributes<HTMLDivElement>>;
 export {};

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ActiveCustomerEscalation.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,iBAAiB,EAAE,OAAO,CAAC;CAC9B;AAED,eAAO,MAAM,wBAAwB,+EAqLnC,CAAC"}
+{"version":3,"file":"ActiveCustomerEscalation.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.tsx"],"names":[],"mappings":"AAIA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;CACtB;AAED,eAAO,MAAM,wBAAwB,+EAwInC,CAAC"}

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.js

@@ -1,7 +1,6 @@
 import { Button, ButtonVariant, Card, CardBody, CardHeader, List, ListItem, Popover } from '@patternfly/react-core';
 import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
-import LockIcon from '@patternfly/react-icons/dist/js/icons/lock-icon';
-import { useCanEditCase, useGlobalStateContext } from '@rh-support/react-context';
+import { useCanEditCase } from '@rh-support/react-context';
 import { Can, resourceActions, resources } from '@rh-support/user-permissions';
 import React, { forwardRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
@@ -10,9 +9,6 @@ import { RequestEscalationModal } from './RequestEscalationModal';
 export const ActiveCustomerEscalation = forwardRef((props, ref) => {
     const { t } = useTranslation();
     const { caseDetailsPageState: { caseEscalations }, } = useCaseDetailsPageStateContext();
-    const { globalMetadataState: { loggedInUserRights }, } = useGlobalStateContext();
-    const isExternal = loggedInUserRights.data.isExternal();
-    const isInternal = loggedInUserRights.data.isInternal();
     const canEditCase = useCanEditCase();
     const isCreateRMEVisible = (caseEscalations.data || []).length === 0 || caseEscalations.data.every((item) => item.status === 'Closed');
     const commonElements = (React.createElement(React.Fragment, null,
@@ -26,18 +22,7 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
                 React.createElement("a", { href: "/support/escalation", target: "_blank", rel: "noopener noreferrer", "aria-label": t('Learn more about Red Hat support case escalation') },
                     React.createElement(InfoCircleIcon, null)))),
         React.createElement(CardBody, null,
-            isInternal && (React.createElement(React.Fragment, null,
-                React.createElement("p", null,
-                    React.createElement(LockIcon, null),
-                    " ",
-                    React.createElement("strong", null, `${t('Available to customers only')}`)),
-                React.createElement("p", null,
-                    React.createElement(Trans, null,
-                        "Available to customers only. When a customer submits an escalation request, it is routed to a support manager for review. Support agents can refer to the",
-                        ' ',
-                        React.createElement("a", { href: "https://access.redhat.com/support/escalation", target: "_blank", rel: "noreferrer" }, "Escalation guidelines"),
-                        "for details.")))),
-            isExternal && props.canViewACESection && (React.createElement(React.Fragment, null,
+            React.createElement(React.Fragment, null,
                 React.createElement("p", null,
                     React.createElement("strong", null, t('Red Hat associates can open an ACE escalation when')),
                     ":"),
@@ -46,7 +31,7 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
                     React.createElement(ListItem, null, t('The customer thinks the case is not moving appropriately')),
                     React.createElement(ListItem, null, t('The customer wants a new resource')),
                     React.createElement(ListItem, null, t('The issue is more severe than originally thought'))),
-                React.createElement("a", { href: `/watchlist/internal/aces/new?caseNumber=${props.caseNumber}`, target: "_blank", rel: "noopener noreferrer", className: "pf-v6-c-button pf-m-tertiary", "data-tracking-id": "request-ace-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation')))))));
+                React.createElement("a", { href: `/watchlist/internal/aces/new?caseNumber=${props.caseNumber}`, target: "_blank", rel: "noopener noreferrer", className: "pf-v6-c-button pf-m-tertiary", "data-tracking-id": "request-ace-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation'))))));
     const [openRequestEscalationModal, setOpenRequestEscalationModal] = useState(false);
     const toggleModal = () => {
         if (canEditCase.alert())
@@ -62,18 +47,7 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
                             React.createElement(Trans, null, "Learn more about escalation cases."))) },
                         React.createElement(InfoCircleIcon, { title: t('Learn more about escalation cases popover') }))))),
         React.createElement(CardBody, null,
-            isInternal && (React.createElement(React.Fragment, null,
-                React.createElement("p", null,
-                    React.createElement(LockIcon, null),
-                    " ",
-                    React.createElement("strong", null, `${t('Available to customers only')}`)),
-                React.createElement("p", null,
-                    React.createElement(Trans, null,
-                        "Available to customers only. When a customer submits an escalation request, it is routed to a support manager for review. Support agents can refer to the",
-                        ' ',
-                        React.createElement("a", { href: "https://access.redhat.com/support/escalation", target: "_blank", rel: "noreferrer" }, "Escalation guidelines"),
-                        "for details.")))),
-            isExternal && (React.createElement(React.Fragment, null,
+            React.createElement(React.Fragment, null,
                 React.createElement("p", null,
                     React.createElement("strong", null, t('Request a management escalation if your issue')),
                     ":"),
@@ -82,7 +56,7 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
                     React.createElement(ListItem, null, t('Needs a senior resource.')),
                     React.createElement(ListItem, null, t('Is more severe or should be a higher priority.'))),
                 commonElements,
-                React.createElement(Button, { variant: ButtonVariant.secondary, onClick: toggleModal, "data-tracking-id": "request-rme-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation')))))));
+                React.createElement(Button, { variant: ButtonVariant.secondary, onClick: toggleModal, "data-tracking-id": "request-rme-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation'))))));
     return (React.createElement(React.Fragment, null,
         React.createElement(RequestEscalationModal, { caseNumber: props.caseNumber, severity: props.caseSeverity, caseStatus: props.caseStatus, show: openRequestEscalationModal, onClose: toggleModal }),
         React.createElement(Can, { do: resourceActions.CREATE, on: resources.ICE_ESCALATION, passThrough: true }, (canCreateICE) => canCreateICE ? isInternalElements : isCreateRMEVisible ? isNotInternalElements : React.createElement(React.Fragment, null))));

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAgCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAkBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBA2WnD"}
+{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAiCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AAkBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBA6WnD"}

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.js

@@ -8,7 +8,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
     });
 };
 import { escalations, publicApi } from '@cee-eng/hydrajs';
-import { Button, Form, FormGroup, FormHelperText, Grid, GridItem, HelperText, HelperTextItem, Modal, ModalFooter, ModalHeader, Popover, TextArea, TextInput, Title, ValidatedOptions, } from '@patternfly/react-core';
+import { Button, Form, FormGroup, FormHelperText, Grid, GridItem, HelperText, HelperTextItem, Modal, ModalBody, ModalFooter, ModalHeader, Popover, TextArea, TextInput, Title, ValidatedOptions, } from '@patternfly/react-core';
 import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
 import { AlertMessage, AlertType, LoadingIndicator, SingleSelectDropdown, ToastNotification, useFetch, } from '@rh-support/components';
 import { useGlobalStateContext } from '@rh-support/react-context';
@@ -157,38 +157,39 @@ export function RequestEscalationModal(props) {
     };
     return (React.createElement(Modal, { id: "request-mgmt-escalation-modal", className: "request-escalation-modal", isOpen: props.show, onClose: onCancel, "aria-label": t('Request an escalation') },
         React.createElement(ModalHeader, null, header),
-        React.createElement("p", { className: "pf-v6-u-mb-md" },
-            React.createElement(Trans, { i18nKey: "i18RequestEscalationDescription" }, "Submit an escalation if an issue has become more severe or you feel the case needs a higher priority. A support manager will review your escalation request.")),
-        React.createElement(AlertMessage, { variant: AlertType.DANGER, title: t('Could not create case escalation'), show: creationError, onClose: onErrorClose, isInline: true, className: "pf-v6-u-mb-md", "aria-label": t('Could not create case escalation') }),
-        React.createElement(Form, { "aria-label": t('form'), className: "request-escalation-form" },
-            React.createElement(Grid, { hasGutter: true, md: 12 },
-                React.createElement(GridItem, { span: 6 },
-                    React.createElement(FormGroup, { isRequired: true, label: t('Category'), fieldId: "escalation-category" },
-                        React.createElement(SingleSelectDropdown, { id: "customer-category-select", ariaLabel: t('Category'), selected: selectedCategory, options: categoryOptions, isDisabled: false, isLoading: isCategoriesFetching, isInvalid: submitButtonIsClicked && isEmpty(formState.rmeCategory), placeholder: t('Select an option that best fits'), onSelect: (option) => setCategoryState(option), isScrollable: true }))),
-                React.createElement(GridItem, { span: 6 },
-                    React.createElement(FormGroup, { isRequired: true, label: t('My region'), fieldId: "escalation-region" },
-                        React.createElement(SingleSelectDropdown, { ariaLabel: t('My region'), id: "customer-geo-select", selected: selectedGeo, options: geoOptions, isInvalid: submitButtonIsClicked && isEmpty(formState.geo), placeholder: t('Select a location'), onSelect: (option) => setGeoState(option) }))),
-                React.createElement(FormGroup, { isRequired: true, label: t('Subject'), fieldId: "escalation-subject" },
-                    submitButtonIsClicked && hasLargeSubject && (React.createElement(FormHelperText, null,
-                        React.createElement(HelperText, null,
-                            React.createElement(HelperTextItem, { variant: ValidatedOptions.error }, t('Subject cannot be more than {{limit}} characters', {
-                                limit: ESCALATION_SUBJECT_LENGTH_LIMIT,
-                            }))))),
-                    React.createElement(TextInput, { isRequired: true, validated: (submitButtonIsClicked && isEmpty(formState.subject)) || hasLargeSubject
-                            ? ValidatedOptions.error
-                            : ValidatedOptions.default, type: "text", placeholder: t('Enter a subject for your request'), id: "subject-input", name: "subject-input", value: formState.subject, onChange: (_event, subject) => onSubjectChange(subject), "aria-label": t('Subject') })),
-                React.createElement(FormGroup, { isRequired: true, label: t('Description'), fieldId: "escalation-description" },
-                    React.createElement(TextArea, { value: formState.description, onChange: (e, value) => setFormStateValue('description', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.description)
-                            ? ValidatedOptions.error
-                            : ValidatedOptions.default, "aria-label": t('Description'), id: "description-textarea", placeholder: t('Provide a detailed comment for us to best assist you'), resizeOrientation: "vertical" })),
-                React.createElement(FormGroup, { isRequired: true, label: t('Expectations'), fieldId: "escalation-expectations" },
-                    React.createElement(TextArea, { onChange: (e, value) => setFormStateValue('expectations', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.expectations)
-                            ? ValidatedOptions.error
-                            : ValidatedOptions.default, placeholder: t('What do you expect to happen with this escalation?'), id: "expectations-input", value: formState.expectations, "aria-label": t('Expectations'), resizeOrientation: "vertical" })),
-                React.createElement(FormGroup, { isRequired: true, label: t('Business impact'), fieldId: "escalation-business-impact" },
-                    React.createElement(TextArea, { onChange: (e, value) => setFormStateValue('businessImpactDescription', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.businessImpactDescription)
-                            ? ValidatedOptions.error
-                            : ValidatedOptions.default, placeholder: t('Does your business impact change with this escalation? Please describe how it changed.'), id: "business-impact-input", value: formState.businessImpactDescription, "aria-label": t('Business impact'), resizeOrientation: "vertical" })))),
+        React.createElement(ModalBody, null,
+            React.createElement("p", { className: "pf-v6-u-mb-md" },
+                React.createElement(Trans, { i18nKey: "i18RequestEscalationDescription" }, "Submit an escalation if an issue has become more severe or you feel the case needs a higher priority. A support manager will review your escalation request.")),
+            React.createElement(AlertMessage, { variant: AlertType.DANGER, title: t('Could not create case escalation'), show: creationError, onClose: onErrorClose, isInline: true, className: "pf-v6-u-mb-md", "aria-label": t('Could not create case escalation') }),
+            React.createElement(Form, { "aria-label": t('form'), className: "request-escalation-form" },
+                React.createElement(Grid, { hasGutter: true, md: 12 },
+                    React.createElement(GridItem, { span: 6 },
+                        React.createElement(FormGroup, { isRequired: true, label: t('Category'), fieldId: "escalation-category" },
+                            React.createElement(SingleSelectDropdown, { id: "customer-category-select", ariaLabel: t('Category'), selected: selectedCategory, options: categoryOptions, isDisabled: false, isLoading: isCategoriesFetching, isInvalid: submitButtonIsClicked && isEmpty(formState.rmeCategory), placeholder: t('Select an option that best fits'), onSelect: (option) => setCategoryState(option), isScrollable: true }))),
+                    React.createElement(GridItem, { span: 6 },
+                        React.createElement(FormGroup, { isRequired: true, label: t('My region'), fieldId: "escalation-region" },
+                            React.createElement(SingleSelectDropdown, { ariaLabel: t('My region'), id: "customer-geo-select", selected: selectedGeo, options: geoOptions, isInvalid: submitButtonIsClicked && isEmpty(formState.geo), placeholder: t('Select a location'), onSelect: (option) => setGeoState(option) }))),
+                    React.createElement(FormGroup, { isRequired: true, label: t('Subject'), fieldId: "escalation-subject" },
+                        submitButtonIsClicked && hasLargeSubject && (React.createElement(FormHelperText, null,
+                            React.createElement(HelperText, null,
+                                React.createElement(HelperTextItem, { variant: ValidatedOptions.error }, t('Subject cannot be more than {{limit}} characters', {
+                                    limit: ESCALATION_SUBJECT_LENGTH_LIMIT,
+                                }))))),
+                        React.createElement(TextInput, { isRequired: true, validated: (submitButtonIsClicked && isEmpty(formState.subject)) || hasLargeSubject
+                                ? ValidatedOptions.error
+                                : ValidatedOptions.default, type: "text", placeholder: t('Enter a subject for your request'), id: "subject-input", name: "subject-input", value: formState.subject, onChange: (_event, subject) => onSubjectChange(subject), "aria-label": t('Subject') })),
+                    React.createElement(FormGroup, { isRequired: true, label: t('Description'), fieldId: "escalation-description" },
+                        React.createElement(TextArea, { value: formState.description, onChange: (e, value) => setFormStateValue('description', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.description)
+                                ? ValidatedOptions.error
+                                : ValidatedOptions.default, "aria-label": t('Description'), id: "description-textarea", placeholder: t('Provide a detailed comment for us to best assist you'), resizeOrientation: "vertical" })),
+                    React.createElement(FormGroup, { isRequired: true, label: t('Expectations'), fieldId: "escalation-expectations" },
+                        React.createElement(TextArea, { onChange: (e, value) => setFormStateValue('expectations', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.expectations)
+                                ? ValidatedOptions.error
+                                : ValidatedOptions.default, placeholder: t('What do you expect to happen with this escalation?'), id: "expectations-input", value: formState.expectations, "aria-label": t('Expectations'), resizeOrientation: "vertical" })),
+                    React.createElement(FormGroup, { isRequired: true, label: t('Business impact'), fieldId: "escalation-business-impact" },
+                        React.createElement(TextArea, { onChange: (e, value) => setFormStateValue('businessImpactDescription', value), isRequired: true, validated: submitButtonIsClicked && isEmpty(formState.businessImpactDescription)
+                                ? ValidatedOptions.error
+                                : ValidatedOptions.default, placeholder: t('Does your business impact change with this escalation? Please describe how it changed.'), id: "business-impact-input", value: formState.businessImpactDescription, "aria-label": t('Business impact'), resizeOrientation: "vertical" }))))),
         React.createElement(ModalFooter, null,
             React.createElement(Button, { key: "submit", variant: "primary", onClick: onSubmit, "data-tracking-id": "request-rme-submit", isDisabled: submitButtonIsClicked &&
                     (isPostingComment || isUpdatingCase || createEscalationFetch.isFetching || !hasRequiredInfo()), "aria-label": t('Submit') },

package/lib/esm/components/CaseEditView/CaseDetailsAside.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAYhF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA8Y7C"}
+{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAYhF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA6Y7C"}

package/lib/esm/components/CaseEditView/CaseDetailsAside.js

@@ -51,7 +51,6 @@ export function CaseDetailsAside(props) {
     const canCreateRME = ability.can(resourceActions.CREATE, resources.RME_ESCALATION);
     const canCreateICE = ability.can(resourceActions.CREATE, resources.ICE_ESCALATION);
     const canSeeToggleCustomerView = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_TOGGLE_CUSTOMER_VIEW);
-    const canViewACESection = canCreateICE || canCreateRME;
     const globalMetadataDispatchContext = useContext(GlobalMetadataDispatchContext);
     const caseDetailsAsidePanelRef = useRef(null);
     const forceUpdate = useForceUpdate();
@@ -233,5 +232,5 @@ export function CaseDetailsAside(props) {
                 !isESSCustomer && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading remote session agreement section') } },
                     React.createElement(RemoteSessionAgreement, { caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef, waitingOnCallback: waitingOnCallback, acceptedRemoteSessionTerms: acceptedRemoteSessionTerms && waitingOnCallback, readOnly: canReadCase }))),
                 !caseEscalations.isFetching && isWritePermissionforCase && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading customer escalation section') } },
-                    React.createElement(ActiveCustomerEscalation, { canViewACESection: canViewACESection, caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef })))))));
+                    React.createElement(ActiveCustomerEscalation, { caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef })))))));
 }

package/lib/esm/components/CaseEditView/CaseDetailsTabs.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AA0BlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAqS5C"}
+{"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AA0BlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAoS5C"}

package/lib/esm/components/CaseEditView/CaseDetailsTabs.js

@@ -135,7 +135,6 @@ export function CaseDetailsTabs(props) {
             component: React.createElement(CaseSummary, { caseNumber: caseNumber }),
         });
     const getActiveTabKey = () => {
-        console.warn(activeTab, activeTabKey);
         if (!activeTab)
             return activeTabKey;
         const tabIndex = tabsToRender.findIndex((item) => item.routePath === activeTab);

package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ReopenCaseModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ConfirmationModals/ReopenCaseModal.tsx"],"names":[],"mappings":"AAgBA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,OAAO,EAAE,cAAc,EAAE,MAAM,yCAAyC,CAAC;AAEzE,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,KAAA,EAAE,SAAS,KAAA,EAAE,UAAU,CAAC,KAAA,EAAE,iBAAiB,CAAC,KAAA,EAAE,cAAc,CAAC,KAAA,EAAE,mBAAmB,CAAC,KAAA,KAAK,IAAI,CAAC;IACpH,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,WAAW,EAAE,MAAM,EAAE,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,YAAY,EAAE,cAAc,CAAC;IAC7B,aAAa,EAAE,MAAM,CAAC;CACzB;AAMD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBA0M5C"}
+{"version":3,"file":"ReopenCaseModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ConfirmationModals/ReopenCaseModal.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,OAAO,EAAE,cAAc,EAAE,MAAM,yCAAyC,CAAC;AAEzE,UAAU,MAAM;IACZ,SAAS,EAAE,CAAC,WAAW,KAAA,EAAE,SAAS,KAAA,EAAE,UAAU,CAAC,KAAA,EAAE,iBAAiB,CAAC,KAAA,EAAE,cAAc,CAAC,KAAA,EAAE,mBAAmB,CAAC,KAAA,KAAK,IAAI,CAAC;IACpH,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,OAAO,CAAC;IACpB,WAAW,EAAE,MAAM,EAAE,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,YAAY,EAAE,cAAc,CAAC;IAC7B,aAAa,EAAE,MAAM,CAAC;CACzB;AAMD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAkN5C"}

package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.js

@@ -7,7 +7,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { Button, ButtonVariant, Form, FormGroup, FormHelperText, HelperText, HelperTextItem, Modal, ModalVariant, TextArea, } from '@patternfly/react-core';
+import { Button, ButtonVariant, Form, FormGroup, FormHelperText, HelperText, HelperTextItem, Modal, ModalBody, ModalFooter, ModalHeader, ModalVariant, TextArea, } from '@patternfly/react-core';
 import { SingleSelectDropdown } from '@rh-support/components';
 import { formatDateTime } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
@@ -82,21 +82,27 @@ export function ReopenCaseModal(props) {
         label: selectedStatus,
         value: selectedStatus,
     };
-    return (React.createElement(Modal, { className: "case-reopen-modal", id: "case-reopen-modal", title: t(`Reopening case ${props.caseNumber}`), "aria-describedby": "case-reopen-modal", isOpen: true, onClose: props.onClose, variant: ModalVariant.medium },
-        React.createElement(Form, { className: "case-reopen-modal-form" },
-            (!props.isInternal || !props.reopenStatus) && (React.createElement(FormGroup, { label: t(props.isInternal ? 'Status' : 'Reason'), isRequired: true, fieldId: "case-resolution" },
-                showValidationError && (props.isInternal ? !selectedStatus : !selectedReason) && (React.createElement(FormHelperText, null,
-                    React.createElement(HelperText, null,
-                        React.createElement(HelperTextItem, { variant: "error" },
-                            React.createElement(Trans, null, "Required field"))))),
-                props.isInternal ? (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "reopen-case-status", options: getStatusDropdownOptions, selected: getSelectedStatusOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedStatus, onSelect: onStatusChange })) : (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "case-resolution", options: getReasonDropdownOptions, selected: getSelectedReasonOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedReason, onSelect: onReasonChange })))),
-            showTextArea && (React.createElement(FormGroup, { label: t('Please describe your reason'), type: "text", isRequired: true, fieldId: "reopen-case-description" },
-                React.createElement(TextArea, { placeholder: t(props.isInternal
-                        ? 'Describe the reason for reopening with the selected status'
-                        : 'The better the description, the easier it will be for our support team to address your case.'), validated: showValidationError && isDescriptionEmpty && !reopenDescription ? 'error' : 'default', isRequired: true, id: "reopen-case-description", name: "reopen-case-description", "aria-describedby": "reopen-case-description", value: reopenDescription, onChange: (_event, text) => onDescriptionChange(text), isDisabled: props.isUpdating, resizeOrientation: "vertical" }),
-                React.createElement(FormHelperText, null,
-                    React.createElement(HelperText, null,
-                        React.createElement(HelperTextItem, null, t(`Your comment will be visible${props.isInternal ? ' to the customers' : ''} under discussions after reopening.`)))))),
+    return (React.createElement(Modal, { className: "case-reopen-modal", id: "case-reopen-modal", "aria-describedby": "case-reopen-modal", isOpen: true, onClose: props.onClose, variant: ModalVariant.medium },
+        React.createElement(ModalHeader, null,
+            React.createElement("h2", null, t(`Reopening case ${props.caseNumber}`))),
+        React.createElement(ModalBody, null,
+            React.createElement(Form, { className: "case-reopen-modal-form" },
+                (!props.isInternal || !props.reopenStatus) && (React.createElement(FormGroup, { label: t(props.isInternal ? 'Status' : 'Reason'), isRequired: true, fieldId: "case-resolution" },
+                    showValidationError && (props.isInternal ? !selectedStatus : !selectedReason) && (React.createElement(FormHelperText, null,
+                        React.createElement(HelperText, null,
+                            React.createElement(HelperTextItem, { variant: "error" },
+                                React.createElement(Trans, null, "Required field"))))),
+                    props.isInternal ? (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "reopen-case-status", options: getStatusDropdownOptions, selected: getSelectedStatusOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedStatus, onSelect: onStatusChange })) : (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "case-resolution", options: getReasonDropdownOptions, selected: getSelectedReasonOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedReason, onSelect: onReasonChange })))),
+                showTextArea && (React.createElement(FormGroup, { label: t('Please describe your reason'), type: "text", isRequired: true, fieldId: "reopen-case-description" },
+                    React.createElement(TextArea, { placeholder: t(props.isInternal
+                            ? 'Describe the reason for reopening with the selected status'
+                            : 'The better the description, the easier it will be for our support team to address your case.'), validated: showValidationError && isDescriptionEmpty && !reopenDescription
+                            ? 'error'
+                            : 'default', isRequired: true, id: "reopen-case-description", name: "reopen-case-description", "aria-describedby": "reopen-case-description", value: reopenDescription, onChange: (_event, text) => onDescriptionChange(text), isDisabled: props.isUpdating, resizeOrientation: "vertical" }),
+                    React.createElement(FormHelperText, null,
+                        React.createElement(HelperText, null,
+                            React.createElement(HelperTextItem, null, t(`Your comment will be visible${props.isInternal ? ' to the customers' : ''} under discussions after reopening.`)))))))),
+        React.createElement(ModalFooter, null,
             React.createElement("div", { className: "pf-v6-u-pt-md" },
                 React.createElement(Button, { key: "submit-description", variant: ButtonVariant.primary, onClick: onSubmit, isLoading: props.isUpdating, isDisabled: isDescriptionEmpty || showValidationError || props.isUpdating, "data-tracking-id": "reopen-case-description-modal-submit" },
                     React.createElement(Trans, null, "Reopen case")),

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAMA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AACxD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA4P7C"}
+{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAiBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AACxD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAgW7C"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.js

@@ -8,7 +8,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
     });
 };
 import { publicApi } from '@cee-eng/hydrajs';
-import { Button, ButtonVariant, Checkbox, Modal, ModalBody, ModalFooter, ModalHeader } from '@patternfly/react-core';
+import { Alert, Button, ButtonVariant, Checkbox, Modal, ModalBody, ModalFooter, ModalHeader, TextArea, TextInput, } from '@patternfly/react-core';
 import DownloadIcon from '@patternfly/react-icons/dist/js/icons/download-icon';
 import ExternalLinkAltIcon from '@patternfly/react-icons/dist/js/icons/external-link-alt-icon';
 import { SingleSelectDropdown, ToastNotification, useFetch } from '@rh-support/components';
@@ -49,28 +49,29 @@ export function NewEssTermsModal(props) {
         translatedInstructions: 'Please read and accept the remote session terms below to allow Red Hat to access your network or systems.',
         translatedTermsName: 'Remote Access Agreement',
     });
-    const [languageOptions, setLanguageOptions] = useState([]);
+    const [allTranslations, setAllTranslations] = useState({});
     const [agreeLoading, setAgreeLoading] = useState(false);
+    const [isRemoteSessionForm, setIsRemoteSessionForm] = useState(false);
+    const [sessionExpectations, setSessionExpectations] = useState('');
+    const [impact, setImpact] = useState('');
+    const [sessionLink, setSessionLink] = useState('');
     useEffect(() => {
         const fetchTerms = () => __awaiter(this, void 0, void 0, function* () {
             try {
                 const { siteCode, eventCode, loggedInUser } = props;
                 const response = yield request(siteCode, eventCode, loggedInUser);
-                let defaultTranslation = response[0].translations[0];
-                // Transform translations into dropdown options
-                const options = response[0].translations.map((translation) => ({
-                    value: translation,
-                    label: getLocaleNameFromLocalCode(translation.localeCode),
-                    disabled: false,
-                }));
-                // Find default translation
-                response[0].translations.forEach((translation) => {
-                    if (translation.isDefault) {
-                        defaultTranslation = translation;
-                    }
-                });
-                setSelectedTranslation(defaultTranslation);
-                setLanguageOptions(options);
+                if (response) {
+                    let defaultTranslation = response[0].translations[0];
+                    const translationLangInfoMap = response[0].translations.reduce((allTranslationsmap, translation) => {
+                        if (translation.isDefault) {
+                            defaultTranslation = translation;
+                        }
+                        allTranslationsmap[translation['localeCode']] = translation;
+                        return allTranslationsmap;
+                    }, {});
+                    setSelectedTranslation(defaultTranslation);
+                    setAllTranslations(translationLangInfoMap);
+                }
             }
             catch (e) {
                 console.log(e);
@@ -85,17 +86,39 @@ export function NewEssTermsModal(props) {
     const dispatchDiscussion = useCaseDiscussionTabDispatchContext();
     const { sort, allDiscussions, discussionFiltersListState } = useCaseDiscussionTabStateContext();
     const { caseDetailsPageState: { caseFeedbacksHydra }, } = useCaseDetailsPageStateContext();
+    const updateSessionExpectation = (event, value) => setSessionExpectations(value);
+    const updateImpact = (event, value) => setImpact(value);
+    const updateSessionLink = (event, value) => setSessionLink(value);
     // To handle modal cancel and close
     const onCancel = () => {
+        if (agreeLoading || isPostingComment)
+            return;
+        setIsTermsChecked(false);
+        setSessionExpectations('');
+        setImpact('');
+        setSessionLink('');
+        setIsRemoteSessionForm(false);
         props.onClose && props.onClose();
     };
+    const languageOptions = Object.keys(allTranslations).map((option) => ({
+        value: option,
+        label: getLocaleNameFromLocalCode(option),
+    }));
+    // Create selected option object based on current selection
+    const selectedLanguage = {
+        value: selectedTranslation.localeCode,
+        label: selectedTranslation.localeCode
+            ? getLocaleNameFromLocalCode(selectedTranslation.localeCode)
+            : t('Select an option that best fits'),
+    };
     // Function to ack remote session terms and post comment
     const submitRemoteSessionAgreement = (pdfId) => __awaiter(this, void 0, void 0, function* () {
-        const requestComment = t('Submitted a remote session request.');
+        const requestComment = t(`Submitted a remote session request with following details:\n\n**Expectations on time of remote session**\n${sessionExpectations}\n\n**Describe the impact to you or the business**\n${impact}\n\n${sessionLink ? `**Remote session link**\n[${sessionLink}](${sessionLink})\n\n` : ''}This action does not initiate a remote session. A Red Hat Associate will get back to you soon.`);
         try {
             yield updateCaseDetails(caseDispatch, props.caseNumber, {
                 remoteSessionTermsAcked: true,
                 screenSessionRequested: true,
+                waitingOnCallback: true,
             });
             try {
                 yield postCommentRequest({
@@ -134,6 +157,7 @@ export function NewEssTermsModal(props) {
             }
         }
     });
+    const toggleRemoteSessionForm = () => setIsRemoteSessionForm(true);
     // To handle submit
     const onSubmit = () => {
         setAgreeLoading(true);
@@ -144,46 +168,65 @@ export function NewEssTermsModal(props) {
         setIsTermsChecked(value);
     };
     // Handle language change
-    const onLanguageSelect = (option) => {
-        setSelectedTranslation(option.value);
+    const onLangChange = (lang) => {
+        setSelectedTranslation(allTranslations[lang.value]);
     };
     // To check and if I agree button is loading
     const isAgreeLoading = agreeLoading || isPostingComment;
+    const modalActions = [
+        React.createElement(Button, { key: "submit", "aria-label": t('I agree'), variant: ButtonVariant.primary, onClick: isRemoteSessionForm ? onSubmit : toggleRemoteSessionForm, "data-tracking-id": "remote-session-agreement-check", isLoading: isAgreeLoading, isDisabled: !isTermsChecked || isAgreeLoading }, t('Submit')),
+        React.createElement(Button, { key: "cancel", variant: "link", onClick: onCancel }, "Cancel"),
+    ];
+    const renderRemoteSessionForm = (React.createElement("div", { id: "remoteSessionForm", className: "form-group" },
+        React.createElement(Alert, { variant: "info", isInline: true, title: React.createElement(React.Fragment, null,
+                "What is a Remote Support Session and how to acknowledge the Remote Access Rider?",
+                ' ',
+                React.createElement("a", { href: "https://access.redhat.com/articles/3566571", target: "_blank", rel: "noopener noreferrer" }, "Read more.")) }),
+        React.createElement("div", null,
+            React.createElement("label", { className: "pf-v6-u-mt-md" },
+                React.createElement(Trans, null, "Preferred Time and Expectations for Remote Session"),
+                React.createElement("span", { className: "form-required", "aria-hidden": "true" }, "*")),
+            React.createElement(TextArea, { value: sessionExpectations, onChange: updateSessionExpectation, rows: 3, placeholder: "Please share anything that will help prepare for our meeting?", isRequired: true, "aria-label": "Preferred Time and Expectations for Remote Session" })),
+        React.createElement("div", null,
+            React.createElement("label", { className: "pf-v6-u-mt-md" },
+                React.createElement(Trans, null, "Describe the impact to you or the business"),
+                React.createElement("span", { className: "form-required", "aria-hidden": "true" }, "*")),
+            React.createElement(TextArea, { value: impact, onChange: updateImpact, rows: 3, placeholder: "Describe the user or financial impact.", isRequired: true, "aria-label": "Describe the impact to you or the business" })),
+        React.createElement("div", null,
+            React.createElement("label", { className: "pf-v6-u-mt-md" },
+                React.createElement(Trans, null, "Remote session link (optional)")),
+            React.createElement(TextInput, { value: sessionLink, onChange: updateSessionLink, type: "text", "aria-label": "Remote session link" }),
+            React.createElement("p", { className: "form-instructions" }, "If not provided, the Red Hat Support Associate will share a link with you."))));
+    const renderRemoteSessionAgreement = (React.createElement("div", { id: "remoteSessionAgreement" },
+        React.createElement("p", { className: "pf-v6-u-mt-xs" },
+            React.createElement(Trans, null,
+                "Your acceptance of this remote session agreement is required ",
+                React.createElement("strong", null, "for each case"),
+                " when you request Red Hat\u2019s support team to directly access your network or systems.")),
+        React.createElement("p", { className: "pf-v6-u-mt-md" },
+            React.createElement(Trans, null, "Remote access to your network or systems is not a standard Red Hat problem resolution process. Before Red Hat logs into your systems to analyze your support issue during a remote session, Red Hat needs your approval and authorization for such remote access.")),
+        React.createElement("p", { className: "pf-v6-u-mt-md" },
+            React.createElement(Trans, null, "Please read and accept the remote session terms below to allow Red Hat to access your network or systems.")),
+        React.createElement("div", { className: "pf-v6-u-display-flex pf-v6-u-align-items-center pf-v6-u-flex-wrap" },
+            React.createElement(SingleSelectDropdown, { className: "pf-v6-u-mt-md", "aria-label": t('Select language'), id: "terms-language-selector", selected: selectedLanguage, onSelect: (option) => onLangChange(option), placeholder: t('Select an option that best fits'), toggleClassName: "pf-v6-u-w-50", options: languageOptions }),
+            React.createElement("a", { "aria-label": t('Download'), "data-tracking-id": "rsa-modal-terms-download", className: "pf-v6-u-ml-md pf-v6-u-display-inline-flex pf-v6-u-align-items-center", href: selectedTranslation.pdfDownloadUrl, rel: "noopener noreferrer", target: "_blank" },
+                t('Download'),
+                " ",
+                React.createElement(DownloadIcon, { className: "pf-v6-u-ml-xs" }))),
+        React.createElement("div", null,
+            React.createElement(Checkbox, { className: "pf-v6-u-mt-md rsa-checkbox", id: "terms-accept-checkbox", label: React.createElement(React.Fragment, null,
+                    React.createElement(Trans, null, "I have read and agree to the"),
+                    ' ',
+                    React.createElement("a", { className: "pf-v6-c-button pf-m-link pf-m-inline align-link-items", rel: "noopener noreferrer", target: "_blank", href: selectedTranslation.pdfDownloadUrl, "data-tracking-id": "case-details-request-remote-session-terms" },
+                        React.createElement(Trans, null, "terms "),
+                        React.createElement(ExternalLinkAltIcon, null))), isChecked: isTermsChecked, "aria-label": t('I have read and agree to the terms'), onChange: onCheckBoxChange }))));
     // Body of ESS RSA Modal
     const EssRSAModalBody = () => {
-        const currentSelection = {
-            value: selectedTranslation,
-            label: getLocaleNameFromLocalCode(selectedTranslation.localeCode),
-            disabled: false,
-        };
-        return (React.createElement(React.Fragment, null,
-            React.createElement("p", { className: "pf-v6-u-mt-xs" },
-                React.createElement(Trans, null,
-                    "Your acceptance of this remote session agreement is required ",
-                    React.createElement("strong", null, "for each case"),
-                    " when you request Red Hat\u2019s support team to directly access your network or systems.")),
-            React.createElement("p", { className: "pf-v6-u-mt-md" },
-                React.createElement(Trans, null, "Remote access to your network or systems is not a standard Red Hat problem resolution process. Before Red Hat logs into your systems to analyze your support issue during a remote session, Red Hat needs your approval and authorization for such remote access.")),
-            React.createElement("p", { className: "pf-v6-u-mt-md" },
-                React.createElement(Trans, null, "Please read and accept the remote session terms below to allow Red Hat to access your network or systems.")),
-            React.createElement("div", null,
-                React.createElement(SingleSelectDropdown, { className: "terms-language-selector pf-v6-u-mt-md", id: "terms-language-selector", selected: currentSelection, options: languageOptions, placeholder: t('Select an option that best fits'), onSelect: onLanguageSelect, ariaLabel: t('Select language') }),
-                React.createElement("a", { "aria-label": t('Download'), "data-tracking-id": "rsa-modal-terms-download", className: "pf-v6-u-ml-md", href: selectedTranslation.pdfDownloadUrl, rel: "noopener noreferrer", target: "_blank" },
-                    t('Download'),
-                    " ",
-                    React.createElement(DownloadIcon, { className: "pf-v6-u-ml-xs" }))),
-            React.createElement("div", null,
-                React.createElement(Checkbox, { className: "pf-v6-u-mt-md rsa-checkbox", id: "terms-accept-checkbox", label: React.createElement(React.Fragment, null,
-                        React.createElement(Trans, null, "I have read and agree to the"),
-                        ' ',
-                        React.createElement("a", { className: "pf-v6-c-button pf-m-link pf-m-inline align-link-items", rel: "noopener noreferrer", target: "_blank", href: selectedTranslation.pdfDownloadUrl, "data-tracking-id": "case-details-request-remote-session-terms" },
-                            React.createElement(Trans, null, "terms "),
-                            React.createElement(ExternalLinkAltIcon, null))), isChecked: isTermsChecked, "aria-label": t('I have read and agree to the terms'), onChange: onCheckBoxChange }))));
+        return isRemoteSessionForm ? renderRemoteSessionForm : renderRemoteSessionAgreement;
     };
-    return (React.createElement(Modal, { id: "remote-session-agreement-modal", "aria-label": t('Remote Session Agreement'), isOpen: props.show, onClose: onCancel },
+    return (React.createElement(Modal, { id: "remote-session-agreement-modal", "aria-label": isRemoteSessionForm ? t('Request remote session') : t('Remote session agreement'), title: isRemoteSessionForm ? t('Request remote session') : t('Remote session agreement'), isOpen: props.show, onClose: onCancel },
         React.createElement(ModalHeader, null,
-            React.createElement("h2", null, t('Remote Session Agreement'))),
+            React.createElement("h2", null, isRemoteSessionForm ? t('Request remote session') : t('Remote session agreement'))),
         React.createElement(ModalBody, null, EssRSAModalBody()),
-        React.createElement(ModalFooter, null,
-            React.createElement(Button, { key: "submit", "aria-label": t('I agree'), variant: ButtonVariant.primary, onClick: onSubmit, "data-tracking-id": "remote-session-agreement-check", isLoading: isAgreeLoading, isDisabled: !isTermsChecked || isAgreeLoading }, t('I agree')))));
+        React.createElement(ModalFooter, null, modalActions)));
 }

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAeA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBAqWxD"}
+{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAiBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBA0WxD"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.js

@@ -8,7 +8,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
     });
 };
 import { publicApi } from '@cee-eng/hydrajs';
-import { Alert, Button, ButtonVariant, Checkbox, Modal, ModalFooter, TextArea, TextInput, } from '@patternfly/react-core';
+import { Alert, Button, ButtonVariant, Checkbox, Modal, ModalBody, ModalFooter, ModalHeader, TextArea, TextInput, } from '@patternfly/react-core';
 import DownloadIcon from '@patternfly/react-icons/dist/js/icons/download-icon';
 import ExternalLinkAltIcon from '@patternfly/react-icons/dist/js/icons/external-link-alt-icon';
 import { SingleSelectDropdown, ToastNotification, useFetch } from '@rh-support/components';
@@ -64,16 +64,18 @@ export function RemoteSessionAgreementModal(props) {
             try {
                 const { siteCode, eventCode, loggedInUser } = props;
                 const response = yield request(siteCode, eventCode, loggedInUser);
-                let defaultTranslation = response[0].translations[0];
-                const translationLangInfoMap = response[0].translations.reduce((allTranslationsmap, translation) => {
-                    if (translation.isDefault) {
-                        defaultTranslation = translation;
-                    }
-                    allTranslationsmap[translation['localeCode']] = translation;
-                    return allTranslationsmap;
-                }, {});
-                setSelectedTranslation(defaultTranslation);
-                setAllTranslations(translationLangInfoMap);
+                if (response) {
+                    let defaultTranslation = response[0].translations[0];
+                    const translationLangInfoMap = response[0].translations.reduce((allTranslationsmap, translation) => {
+                        if (translation.isDefault) {
+                            defaultTranslation = translation;
+                        }
+                        allTranslationsmap[translation['localeCode']] = translation;
+                        return allTranslationsmap;
+                    }, {});
+                    setSelectedTranslation(defaultTranslation);
+                    setAllTranslations(translationLangInfoMap);
+                }
             }
             catch (e) {
                 console.log(e);
@@ -199,7 +201,7 @@ export function RemoteSessionAgreementModal(props) {
         React.createElement("p", { className: "pf-v6-u-mt-md" },
             React.createElement(Trans, null, "Please read and accept the remote session terms below to allow Red Hat to access your network or systems.")),
         React.createElement("div", { className: "pf-v6-u-display-flex pf-v6-u-align-items-center pf-v6-u-flex-wrap" },
-            React.createElement(SingleSelectDropdown, { id: "terms-language-selector", ariaLabel: t('Select language'), selected: selectedLanguage, options: languageOptions, isDisabled: false, placeholder: t('Select an option that best fits'), onSelect: (option) => onLangChange(option), className: "pf-v6-u-mt-md", toggleClassName: "pf-v6-u-w-50" }),
+            React.createElement(SingleSelectDropdown, { id: "terms-language-selector", ariaLabel: t('Select language'), selected: selectedLanguage, options: languageOptions, isDisabled: false, placeholder: t('Select an option that best fits'), onSelect: (option) => onLangChange(option), toggleClassName: "pf-v6-u-w-50" }),
             React.createElement("a", { "aria-label": t('Download'), "data-tracking-id": "rsa-modal-terms-download", className: "pf-v6-u-ml-md pf-v6-u-display-inline-flex pf-v6-u-align-items-center", href: selectedTranslation.pdfDownloadUrl, rel: "noopener noreferrer", target: "_blank" },
                 t('Download'),
                 " ",
@@ -216,11 +218,13 @@ export function RemoteSessionAgreementModal(props) {
         return isRemoteSessionForm || remoteSessionTermsAcked ? renderRemoteSessionForm : renderRemoteSessionAgreement;
     };
     return (React.createElement(Modal, { id: "remote-session-agreement-modal", "aria-label": isRemoteSessionForm || remoteSessionTermsAcked
-            ? t('Request remote session')
-            : t('Remote session agreement'), title: isRemoteSessionForm || remoteSessionTermsAcked
             ? t('Request remote session')
             : t('Remote session agreement'), isOpen: props.show, onClose: onCancel },
-        RemoteSessionAgreementModalBody(),
+        React.createElement(ModalHeader, null,
+            React.createElement("h2", null, isRemoteSessionForm || remoteSessionTermsAcked
+                ? t('Request remote session')
+                : t('Remote session agreement'))),
+        React.createElement(ModalBody, null, RemoteSessionAgreementModalBody()),
         React.createElement(ModalFooter, null,
             React.createElement(Button, { "aria-label": t('I agree'), variant: ButtonVariant.primary, onClick: isRemoteSessionForm || remoteSessionTermsAcked ? onSubmit : toggleRemoteSessionForm, "data-tracking-id": isRemoteSessionForm || remoteSessionTermsAcked
                     ? 'remote-session-details-submission'