@rh-support/troubleshoot 2.6.13 → 2.7.0

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.d.ts

@@ -3,7 +3,6 @@ interface IProps {
     caseNumber: string;
     caseSeverity: string;
     caseStatus: string;
-    canViewACESection: boolean;
 }
 export declare const ActiveCustomerEscalation: React.ForwardRefExoticComponent<IProps & React.RefAttributes<HTMLDivElement>>;
 export {};

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ActiveCustomerEscalation.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,iBAAiB,EAAE,OAAO,CAAC;CAC9B;AAED,eAAO,MAAM,wBAAwB,+EA8KnC,CAAC"}
+{"version":3,"file":"ActiveCustomerEscalation.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.tsx"],"names":[],"mappings":"AAIA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;CACtB;AAED,eAAO,MAAM,wBAAwB,+EA6HnC,CAAC"}

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/ActiveCustomerEscalation.js

@@ -1,7 +1,6 @@
 import { Button, ButtonVariant, List, ListItem, Popover } from '@patternfly/react-core';
 import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
-import LockIcon from '@patternfly/react-icons/dist/js/icons/lock-icon';
-import { useCanEditCase, useGlobalStateContext } from '@rh-support/react-context';
+import { useCanEditCase } from '@rh-support/react-context';
 import { Can, resourceActions, resources } from '@rh-support/user-permissions';
 import React, { forwardRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
@@ -10,9 +9,6 @@ import { RequestEscalationModal } from './RequestEscalationModal';
 export const ActiveCustomerEscalation = forwardRef((props, ref) => {
     const { t } = useTranslation();
     const { caseDetailsPageState: { caseEscalations }, } = useCaseDetailsPageStateContext();
-    const { globalMetadataState: { loggedInUserRights }, } = useGlobalStateContext();
-    const isExternal = loggedInUserRights.data.isExternal();
-    const isInternal = loggedInUserRights.data.isInternal();
     const canEditCase = useCanEditCase();
     const isCreateRMEVisible = (caseEscalations.data || []).length === 0 || caseEscalations.data.every((item) => item.status === 'Closed');
     const commonElements = (React.createElement(React.Fragment, null,
@@ -24,27 +20,15 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
             React.createElement("a", { href: "/support/escalation", target: "_blank", "aria-label": t('Learn more about Red Hat support case escalation') },
                 React.createElement(InfoCircleIcon, null))),
         React.createElement("div", { className: "card-body" },
-            isInternal && (React.createElement(React.Fragment, null,
-                React.createElement("p", null,
-                    React.createElement(LockIcon, null),
-                    " ",
-                    React.createElement("strong", null, `${t('Available to customers only')}`)),
-                React.createElement("p", null,
-                    React.createElement(Trans, null,
-                        "Available to customers only. When a customer submits an escalation request, it is routed to a support manager for review. Support agents can refer to the",
-                        ' ',
-                        React.createElement("a", { href: "https://access.redhat.com/support/escalation", target: "_blank", rel: "noreferrer" }, "Escalation guidelines"),
-                        "for details.")))),
-            isExternal && props.canViewACESection && (React.createElement(React.Fragment, null,
-                React.createElement("p", null,
-                    React.createElement("strong", null, t('Red Hat associates can open an ACE escalation when')),
-                    ":"),
-                React.createElement(List, { className: "pf-v5-u-pl-lg" },
-                    React.createElement(ListItem, null, t('The customer wants an update')),
-                    React.createElement(ListItem, null, t('The customer thinks the case is not moving appropriately')),
-                    React.createElement(ListItem, null, t('The customer wants a new resource')),
-                    React.createElement(ListItem, null, t('The issue is more severe than originally thought'))),
-                React.createElement("a", { href: `/watchlist/internal/aces/new?caseNumber=${props.caseNumber}`, target: "_blank", rel: "noopener noreferrer", className: "pf-v5-c-button pf-m-tertiary", "data-tracking-id": "request-ace-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation')))))));
+            React.createElement("p", null,
+                React.createElement("strong", null, t('Red Hat associates can open an ACE escalation when')),
+                ":"),
+            React.createElement(List, { className: "pf-v5-u-pl-lg" },
+                React.createElement(ListItem, null, t('The customer wants an update')),
+                React.createElement(ListItem, null, t('The customer thinks the case is not moving appropriately')),
+                React.createElement(ListItem, null, t('The customer wants a new resource')),
+                React.createElement(ListItem, null, t('The issue is more severe than originally thought'))),
+            React.createElement("a", { href: `/watchlist/internal/aces/new?caseNumber=${props.caseNumber}`, target: "_blank", rel: "noopener noreferrer", className: "pf-v5-c-button pf-m-tertiary", "data-tracking-id": "request-ace-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation')))));
     const [openRequestEscalationModal, setOpenRequestEscalationModal] = useState(false);
     const toggleModal = () => {
         if (canEditCase.alert())
@@ -59,27 +43,15 @@ export const ActiveCustomerEscalation = forwardRef((props, ref) => {
                         React.createElement(Trans, null, "Learn more about escalation cases."))) },
                     React.createElement(InfoCircleIcon, { title: t('Learn more about escalation cases popover') })))),
         React.createElement("div", { className: "card-body" },
-            isInternal && (React.createElement(React.Fragment, null,
-                React.createElement("p", null,
-                    React.createElement(LockIcon, null),
-                    " ",
-                    React.createElement("strong", null, `${t('Available to customers only')}`)),
-                React.createElement("p", null,
-                    React.createElement(Trans, null,
-                        "Available to customers only. When a customer submits an escalation request, it is routed to a support manager for review. Support agents can refer to the",
-                        ' ',
-                        React.createElement("a", { href: "https://access.redhat.com/support/escalation", target: "_blank", rel: "noreferrer" }, "Escalation guidelines"),
-                        "for details.")))),
-            isExternal && (React.createElement(React.Fragment, null,
-                React.createElement("p", null,
-                    React.createElement("strong", null, t('Request a management escalation if your issue')),
-                    ":"),
-                React.createElement(List, { className: "pf-v5-u-pl-lg" },
-                    React.createElement(ListItem, null, t(`Isn't being resolved appropriately.`)),
-                    React.createElement(ListItem, null, t('Needs a senior resource.')),
-                    React.createElement(ListItem, null, t('Is more severe or should be a higher priority.'))),
-                commonElements,
-                React.createElement(Button, { variant: ButtonVariant.secondary, onClick: toggleModal, "data-tracking-id": "request-rme-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation')))))));
+            React.createElement("p", null,
+                React.createElement("strong", null, t('Request a management escalation if your issue')),
+                ":"),
+            React.createElement(List, { className: "pf-v5-u-pl-lg" },
+                React.createElement(ListItem, null, t(`Isn't being resolved appropriately.`)),
+                React.createElement(ListItem, null, t('Needs a senior resource.')),
+                React.createElement(ListItem, null, t('Is more severe or should be a higher priority.'))),
+            commonElements,
+            React.createElement(Button, { variant: ButtonVariant.secondary, onClick: toggleModal, "data-tracking-id": "request-rme-trigger", "aria-label": t('Request an escalation') }, t('Request an escalation')))));
     return (React.createElement(React.Fragment, null,
         React.createElement(RequestEscalationModal, { caseNumber: props.caseNumber, severity: props.caseSeverity, caseStatus: props.caseStatus, show: openRequestEscalationModal, onClose: toggleModal }),
         React.createElement(Can, { do: resourceActions.CREATE, on: resources.ICE_ESCALATION, passThrough: true }, (canCreateICE) => canCreateICE ? isInternalElements : isCreateRMEVisible ? isNotInternalElements : React.createElement(React.Fragment, null))));

package/lib/esm/components/CaseEditView/Case.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAmB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBA4OzC"}
+{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAkB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBA6LzC"}

package/lib/esm/components/CaseEditView/Case.js

@@ -1,12 +1,3 @@
-var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
-    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
-    return new (P || (P = Promise))(function (resolve, reject) {
-        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
-        function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
-        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }
-        step((generator = generator.apply(thisArg, _arguments || [])).next());
-    });
-};
 import { CoverSpinner, ErrorBoundary, OverviewContentLoader, ToastNotification, useDocumentTitle, usePrevious, } from '@rh-support/components';
 import { GlobalMetadataStateContext, HostnameAwarenessModal } from '@rh-support/react-context';
 import { AbilityContext, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
@@ -18,7 +9,6 @@ import { useTranslation } from 'react-i18next';
 import { Route, Switch, useLocation, useParams, useRouteMatch } from 'react-router-dom';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { useCaseDetailsPageDispatchContext } from '../../context/CaseDetailsPageContext';
-import { CaseReducerConstants } from '../../reducers/CaseConstNTypes';
 import { fetchAttachments, fetchCaseEscalations, fetchExternalTrackers, fetchFeedbacks, } from '../../reducers/CaseDetailsPageReducer';
 import { fetchCaseDetails, setCaseAccountNumber } from '../../reducers/CaseReducer';
 import { CaseDetailsAside } from './CaseDetailsAside';
@@ -39,7 +29,6 @@ export default function Case(props) {
     const queryParams = getUrlParsedParams(useLocation().search);
     const ability = useContext(AbilityContext);
     const caseDetailsTabsRef = useRef(null);
-    const currentCaseRef = useRef();
     const canSeeFeedbackButtons = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_FEEDBACK_BUTTONS);
     const canReadCase = ability.can(resourceActions.READ, resources.CASE_DETAILS);
     const canSeeExternalTracker = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_EXTERNAL_TRACKER);
@@ -91,45 +80,20 @@ export default function Case(props) {
             props.routeProps.history.replace('/case/list');
             return;
         }
-        const targetCaseNumber = caseNumber;
-        caseDispatch({ type: CaseReducerConstants.resetCaseState });
-        // Update reference after reset
-        currentCaseRef.current = targetCaseNumber;
-        const safeFetchCaseDetails = () => __awaiter(this, void 0, void 0, function* () {
-            try {
-                // Check that we're still on the intended case before fetching
-                if (currentCaseRef.current !== targetCaseNumber)
-                    return;
-                const safeDispatch = (action) => {
-                    // Only dispatch if we're still working with the target case number
-                    if (currentCaseRef.current === targetCaseNumber) {
-                        caseDispatch(action);
-                    }
-                };
-                yield fetchCaseDetails(safeDispatch, targetCaseNumber, loggedInUserRights.data, loggedInUser.data);
-                if (currentCaseRef.current !== targetCaseNumber)
-                    return;
-                if (canSeeRMEs) {
-                    fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, loggedInUserRights.data.getAccountNumber());
-                }
-                if (canSeeAttachments) {
-                    fetchAttachments((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, loggedInUsersAccount.data.secureSupport);
-                }
-                if (canSeeExternalTracker) {
-                    fetchExternalTrackers((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber);
-                }
-                if (canSeeFeedbackButtons) {
-                    fetchFeedbacks((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber);
-                }
-                if (currentCaseRef.current === targetCaseNumber) {
-                    checkRemoteSessionFlag();
-                }
-            }
-            catch (error) {
-                console.error('Error fetching case details:', error);
-            }
-        });
-        safeFetchCaseDetails();
+        if (caseNumber) {
+            fetchCaseDetails(caseDispatch, caseNumber, loggedInUserRights.data, loggedInUser.data);
+            canSeeRMEs &&
+                fetchCaseEscalations(caseDetailsPageDispatch, caseNumber, loggedInUserRights.data.getAccountNumber());
+            // fetch data in advance
+            canSeeAttachments &&
+                fetchAttachments(caseDetailsPageDispatch, caseNumber, loggedInUsersAccount.data.secureSupport);
+            canSeeExternalTracker && fetchExternalTrackers(caseDetailsPageDispatch, caseNumber);
+            checkRemoteSessionFlag();
+        }
+        if (canSeeFeedbackButtons && caseNumber) {
+            // fetch data in advance
+            fetchFeedbacks(caseDetailsPageDispatch, caseNumber);
+        }
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [
         caseNumber,

package/lib/esm/components/CaseEditView/CaseDetailsAside.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAYhF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA+Y7C"}
+{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAYvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAqX7C"}

package/lib/esm/components/CaseEditView/CaseDetailsAside.js

@@ -7,7 +7,6 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { publicApi } from '@cee-eng/hydrajs';
 import { Button, Checkbox, Icon, Popover, PopoverPosition, Switch, Tooltip } from '@patternfly/react-core';
 import AngleDoubleLeftIcon from '@patternfly/react-icons/dist/js/icons/angle-double-left-icon';
 import AngleDoubleRightIcon from '@patternfly/react-icons/dist/js/icons/angle-double-right-icon';
@@ -15,13 +14,13 @@ import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-ic
 import ListIcon from '@patternfly/react-icons/dist/js/icons/list-icon';
 import LockIcon from '@patternfly/react-icons/dist/js/icons/lock-icon';
 import TrendUpIcon from '@patternfly/react-icons/dist/js/icons/trend-up-icon';
-import { ErrorBoundary, ToastNotification, useBreakpoint, useFetch, useForceUpdate } from '@rh-support/components';
+import { ErrorBoundary, ToastNotification, useBreakpoint, useForceUpdate } from '@rh-support/components';
 import { GlobalMetadataDispatchContext, toggleViewAsCustomerFlag, useGlobalStateContext, useUserPreferences, } from '@rh-support/react-context';
 import { ability, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
 import { isSpecialSupportOfferingEnabled, scrollIntoView } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
-import React, { useContext, useEffect, useMemo, useRef, useState } from 'react';
+import React, { useContext, useEffect, useRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { Link } from 'react-router-dom';
 import { useCaseSelector } from '../../context/CaseContext';
@@ -34,7 +33,7 @@ import { ESSRemoteSession, RemoteSessionAgreement } from './RequestRemoteSession
 export function CaseDetailsAside(props) {
     var _a, _b;
     const { t } = useTranslation();
-    const { severity, status, isFetchingCaseDetails, isFetchingCaseDetailsError, acceptedRemoteSessionTerms, product, waitingOnCallback, groupNumber, } = useCaseSelector((state) => ({
+    const { severity, status, isFetchingCaseDetails, isFetchingCaseDetailsError, acceptedRemoteSessionTerms, product, waitingOnCallback, } = useCaseSelector((state) => ({
         severity: state.caseDetails.severity,
         status: state.caseDetails.status,
         isFetchingCaseDetails: state.isFetchingCaseDetails,
@@ -42,7 +41,6 @@ export function CaseDetailsAside(props) {
         acceptedRemoteSessionTerms: state.caseDetails.remoteSessionTermsAcked,
         waitingOnCallback: state.caseDetails.waitingOnCallback,
         product: state.caseDetails.product,
-        groupNumber: state.caseDetails.groupNumber,
     }), isEqual);
     const selectedProduct = product;
     const { caseDetailsPageState: { caseEscalations }, } = useCaseDetailsPageStateContext();
@@ -63,8 +61,10 @@ export function CaseDetailsAside(props) {
     const isXLScreen = breakPoint.xl;
     const toggleCustomerViewRef = useRef(null);
     const isFirstMountRef = useRef(true);
-    const { globalMetadataState: { navBarRef, viewAsCustomer, loggedInUsersAccount, allProducts }, } = useGlobalStateContext();
+    const { globalMetadataState: { navBarRef, viewAsCustomer, loggedInUsersAccount, loggedInUserRights, allProducts }, } = useGlobalStateContext();
     const isSecureSupportAccount = loggedInUsersAccount.data.secureSupport;
+    // To enable RSA Section for external users
+    const isExternal = loggedInUserRights.data.isExternal();
     // To check if user has read only access
     const canReadCase = ability.can(resourceActions.READ, resources.CASE_DETAILS);
     const onToggleAside = (ev) => {
@@ -78,28 +78,7 @@ export function CaseDetailsAside(props) {
     const { getOriginalCaseView, updateOriginalCaseView } = useUserPreferences();
     const [viewAsInternalPref, setViewAsInternalPref] = useState();
     const [isDefaultBoxChecked, setIsDefaultBoxChecked] = useState(true);
-    const [groups, setGroups] = useState([]);
     const { isExportingPDF } = useContext(PDFContext);
-    //getCaseGroupsForInternalUser returns casegroups with write permission for both internal and external users
-    const getCasegroupsWithWritePermissionFetch = useFetch(publicApi.caseGroups.getCaseGroupsForInternalUser, {
-        propgateErrors: true,
-    });
-    const fetchGroupsWithWritePermission = () => __awaiter(this, void 0, void 0, function* () {
-        try {
-            const userAccountNumber = loggedInUsersAccount.data.accountNumber;
-            const fetchedGroups = yield getCasegroupsWithWritePermissionFetch.request(userAccountNumber);
-            setGroups(fetchedGroups);
-        }
-        catch (error) {
-            console.error('Failed to fetch case groups with write permission:', error);
-            ToastNotification.addDangerMessage(t('Failed to fetch case groups'));
-            setGroups([]);
-        }
-    });
-    // Memoized permission check that updates when groupNumber or groups change
-    const isWritePermissionforCase = useMemo(() => {
-        return groups.some((group) => group.groupNum === groupNumber) || groupNumber === '-1';
-    }, [groupNumber, groups]);
     useEffect(() => {
         const userPreferredCaseView = () => __awaiter(this, void 0, void 0, function* () {
             try {
@@ -123,7 +102,6 @@ export function CaseDetailsAside(props) {
             }
         });
         userPreferredCaseView();
-        fetchGroupsWithWritePermission();
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, []);
     const setSectionToScollRef = (sectionRef) => {
@@ -232,12 +210,12 @@ export function CaseDetailsAside(props) {
                         React.createElement(Checkbox, { label: t('Set to default'), isChecked: isDefaultBoxChecked, onChange: onDefaultCheckboxChange, id: "set-default-view-checkbox", name: "default-view-checkbox", isDisabled: isDefaultBoxChecked, className: 'defaultViewCheckbox' })))),
                 React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading top solutions') } },
                     React.createElement(CaseSolutions, { caseNumber: caseNumber, ref: topSolutionsRef, isSecureSupportAccount: isSecureSupportAccount })),
-                isESSCustomer && (React.createElement(ErrorBoundary, { errorMsgInfo: {
+                isExternal && isESSCustomer && (React.createElement(ErrorBoundary, { errorMsgInfo: {
                         message: t('There was an error loading requesting remote session section'),
                     } },
                     React.createElement(ESSRemoteSession, { waitingOnCallback: waitingOnCallback, remoteSessionTermsAcked: acceptedRemoteSessionTerms, caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef, readOnly: canReadCase }))),
-                !isESSCustomer && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading remote session agreement section') } },
+                isExternal && !isESSCustomer && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading remote session agreement section') } },
                     React.createElement(RemoteSessionAgreement, { caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef, waitingOnCallback: waitingOnCallback, acceptedRemoteSessionTerms: acceptedRemoteSessionTerms && waitingOnCallback, readOnly: canReadCase }))),
-                !caseEscalations.isFetching && isWritePermissionforCase && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading customer escalation section') } },
-                    React.createElement(ActiveCustomerEscalation, { canViewACESection: canViewACESection, caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef })))))));
+                !caseEscalations.isFetching && canViewACESection && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading customer escalation section') } },
+                    React.createElement(ActiveCustomerEscalation, { caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef })))))));
 }

package/lib/esm/components/CaseEditView/CaseDetailsTabs.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAoBA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AA0BlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAoS5C"}
+{"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAqBA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AA0BlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAgT5C"}

package/lib/esm/components/CaseEditView/CaseDetailsTabs.js

@@ -5,6 +5,7 @@ import { ErrorBoundary, LoadingIndicator } from '@rh-support/components';
 import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import { ability, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
 import { getConfigField, PCM_CONFIG_FIELD_TYPE } from '@rh-support/utils';
+import { includes } from 'lodash';
 import isEqual from 'lodash/isEqual';
 import React, { Suspense, useContext, useRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
@@ -42,6 +43,12 @@ export function CaseDetailsTabs(props) {
     // );
     const caseSummaryViewConfig = getConfigField(pcmConfig.data, 'is_case_summary_view_active', PCM_CONFIG_FIELD_TYPE.STRING);
     const isCaseSummaryViewActive = caseSummaryViewConfig === '1';
+    /**
+     * Checks a list of account numbers for which the case summarization feature should be hidden.
+     */
+    const caseSummarizationBlockedAccountsConfig = getConfigField(pcmConfig.data, 'caseSummarizationBlockedAccounts', PCM_CONFIG_FIELD_TYPE.STRING);
+    const blockedAccounts = JSON.parse(caseSummarizationBlockedAccountsConfig || []);
+    const isAccountBlocked = includes(blockedAccounts, accountNumber);
     const { isExportingPDF, pdfOption } = useContext(PDFContext);
     const canSeeRMEs = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_RMES);
     const [selectedTab, setSelectedTab] = useState(CaseDetailsTabsEnum.DISCUSSION);
@@ -126,6 +133,7 @@ export function CaseDetailsTabs(props) {
     !loggedInUsersAccount.data.secureSupport &&
         !loggedInUsersAccount.data.hasConfirmedStatesideSupport &&
         isCaseSummaryViewActive &&
+        !isAccountBlocked &&
         tabsToRender.push({
             'data-tracking-id': 'generate-ai-case-summary-tab',
             title: CaseDetailsTabsEnum.GENERATE_AI_CASE_SUMMARY,

package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ESSRemoteSession.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.tsx"],"names":[],"mappings":"AAKA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAKxE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,OAAO,CAAC;IAClB,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,iBAAiB,CAAC,EAAE,OAAO,CAAC;CAC/B;AAED,eAAO,MAAM,gBAAgB,+EAuH3B,CAAC"}
+{"version":3,"file":"ESSRemoteSession.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.tsx"],"names":[],"mappings":"AAIA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAKxE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,OAAO,CAAC;IAClB,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,iBAAiB,CAAC,EAAE,OAAO,CAAC;CAC/B;AAED,eAAO,MAAM,gBAAgB,+EA+F3B,CAAC"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.js

@@ -1,10 +1,9 @@
 import { Button, List, ListItem, Popover, Tooltip } from '@patternfly/react-core';
 import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
-import LockIcon from '@patternfly/react-icons/dist/js/icons/lock-icon';
 import { GlobalMetadataStateContext, useCanEditCase } from '@rh-support/react-context';
 import { TncConstants } from '@rh-support/utils';
 import React, { forwardRef, useContext, useRef, useState } from 'react';
-import { Trans, useTranslation } from 'react-i18next';
+import { useTranslation } from 'react-i18next';
 import { NewEssTermsModal } from './NewEssTermsModal';
 export const ESSRemoteSession = forwardRef((props, ref) => {
     const tooltipRef = useRef();
@@ -12,8 +11,6 @@ export const ESSRemoteSession = forwardRef((props, ref) => {
     const canEditCase = useCanEditCase();
     const { caseNumber, caseStatus, readOnly, waitingOnCallback } = props;
     const { globalMetadataState: { loggedInUser, loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
-    const isExternal = loggedInUserRights.data.isExternal();
-    const isInternal = loggedInUserRights.data.isInternal();
     const [openNewESSRemoteSessionModal, setOpenNewESSRemoteSessionModal] = useState(false);
     // To toggle New ESS RS Modal
     const toggleNewESSRemoteSessionModal = () => {
@@ -28,27 +25,14 @@ export const ESSRemoteSession = forwardRef((props, ref) => {
             React.createElement(Popover, { "aria-label": t('Remote Session Helper Info'), bodyContent: t('A remote session allows support engineers to view or access your computer to simplify collaboration and troubleshooting.'), footerContent: React.createElement("a", { href: "/articles/3566571", target: "_blank", rel: "noopener noreferrer", "aria-label": t('Read more about remote sessions') }, t('Read more about remote sessions')) },
                 React.createElement(InfoCircleIcon, null))),
         React.createElement("div", { className: "card-body" },
-            isInternal && (React.createElement(React.Fragment, null,
-                React.createElement("p", null,
-                    React.createElement(LockIcon, null),
-                    " ",
-                    React.createElement("strong", null, `${t('Available to customers only')}`)),
-                React.createElement("p", null,
-                    React.createElement(Trans, null,
-                        "Available to customers only. If requested and agreed upon, a remote session will be scheduled and confirmed in a case comment. Refer to the",
-                        ' ',
-                        React.createElement("a", { href: "https://access.redhat.com/articles/3566571", target: "_blank", rel: "noreferrer" }, "Remote session guide"),
-                        ' ',
-                        "for details.")))),
-            isExternal && (React.createElement(React.Fragment, null,
-                React.createElement("p", null,
-                    React.createElement("strong", null, `${t('Red Hat may agree to remotely access your systems if:')}`)),
-                React.createElement(List, { className: "pf-v5-u-pl-xl" },
-                    React.createElement(ListItem, null, t('Such access will help diagnose and have greater understanding into the issue.')),
-                    React.createElement(ListItem, null, t('Agreed upon by both Red Hat and you, the end user'))),
-                React.createElement("p", { className: "rrs-light-grey-text" }, t('Red Hat will add a comment to your case to schedule your remote session.')),
-                waitingOnCallback && (React.createElement(Tooltip, { content: t('Remote session has already been requested.'), triggerRef: tooltipRef, "aria-live": 'polite' })),
-                React.createElement(Button, { "aria-label": waitingOnCallback ? t('Remote session requested') : t('Request remote session'), variant: waitingOnCallback ? 'primary' : 'secondary', onClick: toggleNewESSRemoteSessionModal, "data-tracking-id": "accept-remote-session-agreement-trigger", isAriaDisabled: waitingOnCallback, ref: tooltipRef }, waitingOnCallback ? t('Remote session requested') : t('Request remote session')))))));
+            React.createElement("p", null,
+                React.createElement("strong", null, `${t('Red Hat may agree to remotely access your systems if:')}`)),
+            React.createElement(List, { className: "pf-v5-u-pl-xl" },
+                React.createElement(ListItem, null, t('Such access will help diagnose and have greater understanding into the issue.')),
+                React.createElement(ListItem, null, t('Agreed upon by both Red Hat and you, the end user'))),
+            React.createElement("p", { className: "rrs-light-grey-text" }, t('Red Hat will add a comment to your case to schedule your remote session.')),
+            waitingOnCallback && (React.createElement(Tooltip, { content: t('Remote session has already been requested.'), triggerRef: tooltipRef, "aria-live": 'polite' })),
+            React.createElement(Button, { "aria-label": waitingOnCallback ? t('Remote session requested') : t('Request remote session'), variant: waitingOnCallback ? 'primary' : 'secondary', onClick: toggleNewESSRemoteSessionModal, "data-tracking-id": "accept-remote-session-agreement-trigger", isAriaDisabled: waitingOnCallback, ref: tooltipRef }, waitingOnCallback ? t('Remote session requested') : t('Request remote session')))));
     return (React.createElement(React.Fragment, null,
         ESSRemoteSessionSectionBody,
         React.createElement(NewEssTermsModal, { caseNumber: caseNumber, caseStatus: caseStatus, show: openNewESSRemoteSessionModal, onClose: toggleNewESSRemoteSessionModal, siteCode: TncConstants.REMOTE_RIDER_SITE_CODE, eventCode: TncConstants.REMOTER_RIDER_EVENT_CODE, loggedInUser: loggedInUser.data.ssoUsername === undefined ? '' : loggedInUser.data.ssoUsername, loggedInUserRights: loggedInUserRights, readOnly: readOnly })));

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAOA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA6W7C"}
+{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAOA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAYnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA4W7C"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.js

@@ -95,8 +95,6 @@ export function NewEssTermsModal(props) {
     const updateSessionLink = (event, value) => setSessionLink(value);
     // To handle modal cancel and close
     const onCancel = () => {
-        if (agreeLoading || isPostingComment)
-            return;
         setIsTermsChecked(false);
         setSessionExpectations('');
         setImpact('');
@@ -106,7 +104,7 @@ export function NewEssTermsModal(props) {
     };
     // Function to ack remote session terms and post comment
     const submitRemoteSessionAgreement = (pdfId) => __awaiter(this, void 0, void 0, function* () {
-        const requestComment = t(`**[What is a Remote Support Session and how to acknowledge the Remote Access Rider? Read more.](https://access.redhat.com/articles/3566571)**\n\nSubmitted a remote session request with following details:\n\n**Preferred Time and Expectations for Remote Session**\n${sessionExpectations}\n\n**Describe the impact to you or the business**\n${impact}\n\n${sessionLink ? `**Remote session link**\n[${sessionLink}](${sessionLink})\n\n` : ''}This action does not initiate a remote session. A Red Hat Associate will get back to you soon.`);
+        const requestComment = t(`Submitted a remote session request with following details:\n\n**Preferred Time and Expectations for Remote Session**\n${sessionExpectations}\n\n**Describe the impact to you or the business**\n${impact}\n\n${sessionLink ? `**Remote session link**\n[${sessionLink}](${sessionLink})\n\n` : ''}This action does not initiate a remote session. A Red Hat Associate will get back to you soon.`);
         try {
             yield updateCaseDetails(caseDispatch, props.caseNumber, {
                 remoteSessionTermsAcked: true,

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreement.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RemoteSessionAgreement.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreement.tsx"],"names":[],"mappings":"AAKA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAKxE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,0BAA0B,EAAE,OAAO,CAAC;IACpC,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,eAAO,MAAM,sBAAsB,+EAqHjC,CAAC"}
+{"version":3,"file":"RemoteSessionAgreement.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreement.tsx"],"names":[],"mappings":"AAIA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAKxE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,0BAA0B,EAAE,OAAO,CAAC;IACpC,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,eAAO,MAAM,sBAAsB,+EA6FjC,CAAC"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreement.js

@@ -1,10 +1,9 @@
 import { Button, List, ListItem, Popover, Tooltip } from '@patternfly/react-core';
 import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
-import LockIcon from '@patternfly/react-icons/dist/js/icons/lock-icon';
 import { GlobalMetadataStateContext, useCanEditCase } from '@rh-support/react-context';
 import { TncConstants } from '@rh-support/utils';
 import React, { forwardRef, useContext, useRef, useState } from 'react';
-import { Trans, useTranslation } from 'react-i18next';
+import { useTranslation } from 'react-i18next';
 import { RemoteSessionAgreementModal } from './RemoteSessionAgreementModal';
 export const RemoteSessionAgreement = forwardRef((props, ref) => {
     const tooltipRef = useRef();
@@ -12,8 +11,6 @@ export const RemoteSessionAgreement = forwardRef((props, ref) => {
     const canEditCase = useCanEditCase();
     const { caseNumber, caseStatus, acceptedRemoteSessionTerms, readOnly, waitingOnCallback } = props;
     const { globalMetadataState: { loggedInUser, loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
-    const isExternal = loggedInUserRights.data.isExternal();
-    const isInternal = loggedInUserRights.data.isInternal();
     const [openRequestRemoteSessionModal, setOpenRequestRemoteSessionModal] = useState(false);
     // To toggle RSA Modal
     const toggleRemoteSessionAgreementModal = () => {
@@ -28,27 +25,14 @@ export const RemoteSessionAgreement = forwardRef((props, ref) => {
             React.createElement(Popover, { "aria-label": t('Remote Session Helper Info'), bodyContent: t('Before Red Hat logs into your systems to analyze your support issue during a remote session, Red Hat needs your approval and authorization for such remote access'), footerContent: React.createElement("a", { href: "/articles/3566571", target: "_blank", rel: "noopener noreferrer", "aria-label": t('Read more about remote sessions') }, t('Read more about remote sessions')) },
                 React.createElement(InfoCircleIcon, null))),
         React.createElement("div", { className: "card-body" },
-            isInternal && (React.createElement(React.Fragment, null,
-                React.createElement("p", null,
-                    React.createElement(LockIcon, null),
-                    " ",
-                    React.createElement("strong", null, `${t('Available to customers only')}`)),
-                React.createElement("p", null,
-                    React.createElement(Trans, null,
-                        "Available to customers only. If requested and agreed upon, a remote session will be scheduled and confirmed in a case comment. Refer to the",
-                        ' ',
-                        React.createElement("a", { href: "https://access.redhat.com/articles/3566571", target: "_blank", rel: "noreferrer" }, "Remote session guide"),
-                        ' ',
-                        "for details.")))),
-            isExternal && (React.createElement(React.Fragment, null,
-                React.createElement("p", null,
-                    React.createElement("strong", null, `${t('Red Hat may agree to remotely access your systems if:')}`)),
-                React.createElement(List, { className: "pf-v5-u-pl-lg" },
-                    React.createElement(ListItem, null, t('Such access will help diagnose and have greater understanding into the issue')),
-                    React.createElement(ListItem, null, t('Agreed upon by both Red Hat and you, the end user'))),
-                React.createElement("p", { className: "rrs-light-grey-text" }, t('Red Hat will add a comment to your case to schedule your remote session.')),
-                acceptedRemoteSessionTerms && (React.createElement(Tooltip, { content: t('Remote session has already been requested.'), triggerRef: tooltipRef, "aria-live": 'polite' })),
-                React.createElement(Button, { "aria-label": waitingOnCallback ? t('Remote session requested') : t('Request remote session'), variant: waitingOnCallback ? 'primary' : 'secondary', onClick: toggleRemoteSessionAgreementModal, "data-tracking-id": "accept-remote-session-agreement-trigger", isAriaDisabled: waitingOnCallback, ref: tooltipRef }, waitingOnCallback ? t('Remote session requested') : t('Request remote session')))))));
+            React.createElement("p", null,
+                React.createElement("strong", null, `${t('Red Hat may agree to remotely access your systems if:')}`)),
+            React.createElement(List, { className: "pf-v5-u-pl-lg" },
+                React.createElement(ListItem, null, t('Such access will help diagnose and have greater understanding into the issue')),
+                React.createElement(ListItem, null, t('Agreed upon by both Red Hat and you, the end user'))),
+            React.createElement("p", { className: "rrs-light-grey-text" }, t('Red Hat will add a comment to your case to schedule your remote session.')),
+            acceptedRemoteSessionTerms && (React.createElement(Tooltip, { content: t('Remote session has already been requested.'), triggerRef: tooltipRef, "aria-live": 'polite' })),
+            React.createElement(Button, { "aria-label": waitingOnCallback ? t('Remote session requested') : t('Request remote session'), variant: waitingOnCallback ? 'primary' : 'secondary', onClick: toggleRemoteSessionAgreementModal, "data-tracking-id": "accept-remote-session-agreement-trigger", isAriaDisabled: waitingOnCallback, ref: tooltipRef }, waitingOnCallback ? t('Remote session requested') : t('Request remote session')))));
     return (React.createElement(React.Fragment, null,
         RemoteSessionAgreementSectionBody,
         React.createElement(RemoteSessionAgreementModal, { caseNumber: caseNumber, caseStatus: caseStatus, show: openRequestRemoteSessionModal, onClose: toggleRemoteSessionAgreementModal, siteCode: TncConstants.REMOTE_RIDER_SITE_CODE, eventCode: TncConstants.REMOTER_RIDER_EVENT_CODE, loggedInUser: loggedInUser.data.ssoUsername === undefined ? '' : loggedInUser.data.ssoUsername, loggedInUserRights: loggedInUserRights, readOnly: readOnly })));

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAOA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBAuWxD"}
+{"version":3,"file":"RemoteSessionAgreementModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.tsx"],"names":[],"mappings":"AAOA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAgBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBAsWxD"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.js

@@ -95,8 +95,6 @@ export function RemoteSessionAgreementModal(props) {
     const updateSessionLink = (event, value) => setSessionLink(value);
     // To handle modal cancel and close
     const onCancel = () => {
-        if (agreeLoading || isPostingComment)
-            return;
         setIsTermsChecked(false);
         setSessionExpectations('');
         setImpact('');
@@ -107,7 +105,7 @@ export function RemoteSessionAgreementModal(props) {
     const toggleRemoteSessionForm = () => setIsRemoteSessionForm(true);
     // Function to ack remote session terms and post comment
     const submitRemoteSessionAgreement = (pdfId) => __awaiter(this, void 0, void 0, function* () {
-        const requestComment = t(`**[What is a Remote Support Session and how to acknowledge the Remote Access Rider? Read more.](https://access.redhat.com/articles/3566571)**\n\nSubmitted a remote session request with following details:\n\n**Preferred Time and Expectations for Remote Session**\n${sessionExpectations}\n\n**Describe the impact to you or the business**\n${impact}\n\n${sessionLink ? `**Remote session link**\n[${sessionLink}](${sessionLink})\n\n` : ''}This action does not initiate a remote session. A Red Hat Associate will get back to you soon.`);
+        const requestComment = t(`Submitted a remote session request with following details:\n\n**Preferred Time and Expectations for Remote Session**\n${sessionExpectations}\n\n**Describe the impact to you or the business**\n${impact}\n\n${sessionLink ? `**Remote session link**\n[${sessionLink}](${sessionLink})\n\n` : ''}This action does not initiate a remote session. A Red Hat Associate will get back to you soon.`);
         try {
             yield updateCaseDetails(caseDispatch, props.caseNumber, {
                 remoteSessionTermsAcked: true,

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/useCustomEmails.d.ts

@@ -1,4 +1,4 @@
-import { isEmailValid } from '@rh-support/utils';
+import { isEmailValid, isEmailValidForCaseContactSelector } from '@rh-support/utils';
 interface IProps {
     caseNumber: string;
     accountNumber: string;
@@ -9,6 +9,7 @@ export declare function useCustomEmails(props: IProps): {
     canAddCustomEmail: boolean;
     hideCustomEmails: boolean;
     isEmailValid: typeof isEmailValid;
+    isEmailValidForCaseContactSelector: typeof isEmailValidForCaseContactSelector;
     isUpdatingCustomEmails: boolean;
     showAddEmailToAccountModal: (emailString: string) => Promise<boolean>;
 };

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/useCustomEmails.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useCustomEmails.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/useCustomEmails.tsx"],"names":[],"mappings":"AAQA,OAAO,EAAwB,YAAY,EAAE,MAAM,mBAAmB,CAAC;AAYvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,aAAa,EAAE,MAAM,CAAC;CACzB;AAED,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM;+BAyED,MAAM;+BAnCN,MAAM,UAAU,MAAM,IAAI;;;;;8CAbX,MAAM;EAiGhE"}
+{"version":3,"file":"useCustomEmails.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/useCustomEmails.tsx"],"names":[],"mappings":"AAQA,OAAO,EAAwB,YAAY,EAAE,kCAAkC,EAAE,MAAM,mBAAmB,CAAC;AAY3G,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,aAAa,EAAE,MAAM,CAAC;CACzB;AAED,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM;+BAyED,MAAM;+BAnCN,MAAM,UAAU,MAAM,IAAI;;;;;;8CAbX,MAAM;EAkGhE"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/useCustomEmails.js

@@ -11,7 +11,7 @@ import { kase } from '@cee-eng/hydrajs';
 import { PromisifyModal, ToastNotification, useFetch } from '@rh-support/components';
 import { fetchAccountCustomEmails, GlobalMetadataDispatchContext, GlobalMetadataStateContext, } from '@rh-support/react-context';
 import { ability, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
-import { haventLoadedMetadata, isEmailValid } from '@rh-support/utils';
+import { haventLoadedMetadata, isEmailValid, isEmailValidForCaseContactSelector } from '@rh-support/utils';
 import findIndex from 'lodash/findIndex';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
@@ -44,7 +44,7 @@ export function useCustomEmails(props) {
     });
     const addCustomEmail = (emailVal_1, onAdd_1, ...args_1) => __awaiter(this, [emailVal_1, onAdd_1, ...args_1], void 0, function* (emailVal, onAdd, skipAccountCheck = false) {
         try {
-            if (isEmpty(emailVal) || !isEmailValid(emailVal)) {
+            if (isEmpty(emailVal) || !isEmailValidForCaseContactSelector(emailVal)) {
                 return;
             }
             // lower case the email vals to avoid sfdc error
@@ -112,6 +112,7 @@ export function useCustomEmails(props) {
         canAddCustomEmail,
         hideCustomEmails,
         isEmailValid,
+        isEmailValidForCaseContactSelector,
         isUpdatingCustomEmails: deleteEmail.isFetching || addNewEmail.isFetching,
         showAddEmailToAccountModal,
     };

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseComments.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseComments.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseComments.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AA+BvE,OAAO,KAAkD,MAAM,OAAO,CAAC;AAQvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,YAAY,CAAC;IACtB,QAAQ,EAAE,MAAM,CAAC;IACjB,gBAAgB,EAAE,CAAC,EAAE,EAAE,MAAM,EAAE,QAAQ,EAAE,MAAM,KAAK,IAAI,CAAC;IACzD,aAAa,EAAE,MAAM,CAAC;IACtB,OAAO,EAAE,CAAC,WAAW,EAAE,MAAM,EAAE,cAAc,EAAE,MAAM,EAAE,QAAQ,EAAE,OAAO,KAAK,IAAI,CAAC;IAClF,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,eAAe,CAAC,EAAE,CAAC,SAAS,EAAE,MAAM,KAAK,IAAI,CAAC;IAC9C,kBAAkB,EAAE,CAAC,EAAE,UAAU,EAAE,IAAI,EAAE,IAAI,EAAE,EAAE;QAAE,UAAU,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAA;KAAE,KAAK,IAAI,CAAC;CAChH;AAED,QAAA,MAAM,YAAY,4EAiXhB,CAAC;AAEH,eAAe,YAAY,CAAC"}
+{"version":3,"file":"CaseComments.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseComments.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AA+BvE,OAAO,KAAkD,MAAM,OAAO,CAAC;AAQvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,YAAY,CAAC;IACtB,QAAQ,EAAE,MAAM,CAAC;IACjB,gBAAgB,EAAE,CAAC,EAAE,EAAE,MAAM,EAAE,QAAQ,EAAE,MAAM,KAAK,IAAI,CAAC;IACzD,aAAa,EAAE,MAAM,CAAC;IACtB,OAAO,EAAE,CAAC,WAAW,EAAE,MAAM,EAAE,cAAc,EAAE,MAAM,EAAE,QAAQ,EAAE,OAAO,KAAK,IAAI,CAAC;IAClF,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,eAAe,CAAC,EAAE,CAAC,SAAS,EAAE,MAAM,KAAK,IAAI,CAAC;IAC9C,kBAAkB,EAAE,CAAC,EAAE,UAAU,EAAE,IAAI,EAAE,IAAI,EAAE,EAAE;QAAE,UAAU,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAA;KAAE,KAAK,IAAI,CAAC;CAChH;AAED,QAAA,MAAM,YAAY,4EAkVhB,CAAC;AAEH,eAAe,YAAY,CAAC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseComments.js

@@ -137,27 +137,10 @@ const CaseComments = React.forwardRef((props, ref) => {
     const commentText = (text) => {
         return { __html: DOMPurify.sanitize(text) };
     };
-    // Transforms <strong> and <em> tags in HTML string to styled <span> tags to fix incorrect bold/italic rendering in exported PDF
-    function formatMarkdownHtmlForPDF(htmlString) {
-        return (htmlString
-            // Handle nested <strong><em>...</em></strong> or <em><strong>...</strong></em> and apply both bold and italic (skew) styles
-            .replace(/<(strong|em)>\s*<(em|strong)>(.*?)<\/\2>\s*<\/\1>/gi, '<span style="font-weight: bold; font-size: 0.95em; font-style: italic;">$3</span>')
-            // Handle standalone <strong>
-            .replace(/<strong>(.*?)<\/strong>/gi, '<span style="font-weight: bold; font-size: 0.95em; margin-right: -10px;">$1</span>')
-            // Handle standalone <em>
-            .replace(/<em>(.*?)<\/em>/gi, '<span style="font-style: italic;font-size: 0.95em; opacity: 0.70;margin-right: 7px;">$1</span>')
-            // Replace list items with dash bullets
-            .replace(/<li>(.*?)<\/li>/gi, '<div style="margin-left: 1.2em;">- $1</div>')
-            // Remove <ul> and </ul> tags completely
-            .replace(/<\/?ul>/gi, ''));
-    }
     const commentMarkdown = (markdown) => {
-        let htmlString = parseCommentMarkdown(markdown, { showButtonForAttachmentLink: true, disableImagePreview: isExportingPDF }, 
+        const htmlString = parseCommentMarkdown(markdown, { showButtonForAttachmentLink: true, disableImagePreview: isExportingPDF }, 
         // @ts-ignore
         { openLinksInNewTab: true, gfm: true, breaks: true });
-        if (isExportingPDF) {
-            htmlString = formatMarkdownHtmlForPDF(htmlString);
-        }
         return { __html: DOMPurify.sanitize(htmlString) };
     };
     const onCommentAreaClick = (e) => {

package/lib/esm/components/CaseManagement/RHAssociatesSelector.js

@@ -114,7 +114,7 @@ function RHAssociatesSelector(props) {
         return React.createElement(React.Fragment, null);
     return (React.createElement(React.Fragment, null, canNotifyRHAssociates && (React.createElement("div", { className: "form-group" },
         React.createElement("label", { className: "react-typeahead-label-wrapper", htmlFor: "get-support-notifications" },
-            React.createElement(Trans, null, "Internal Contacts"),
+            React.createElement(Trans, null, "Red Hat associates"),
             React.createElement(ContactSelectorInternal, { className: "push-bottom-narrow", selectedContacts: filter(selectedNotificationContacts, (c) => c.isInternal), showSelectedContacts: true, contactsToExclude: !isEmpty(selectedOwner.data) ? [{ ssoUsername: selectedOwner.data.ssoUsername }] : [], id: "open-case-rh-notifications", name: "open-case-rh-notifications", multiple: true, contactListParams: {
                     internal: false, // to get non-ldap contacts only
                     isInternalContact: true,

package/lib/esm/components/CaseManagement/SendNotifications/CaseContactSelector.js

@@ -198,7 +198,7 @@ function CaseContactSelector(props) {
             ...customEmailsList.data,
             ...filter(selectedNotificationContacts, (c) => !c.isInternal),
         ];
-        if (alreadySelected.length !== 1 && xor(alreadySelected, selectedContacts).length === 0)
+        if (xor(alreadySelected, selectedContacts).length === 0)
             return;
         if (canEditCase.alert())
             return;

package/lib/esm/components/Recommendations/InsightsResults.js

@@ -136,7 +136,7 @@ function InsightsResults(props) {
         return __awaiter(this, void 0, void 0, function* () {
             var _a, _b;
             try {
-                const _c = getSolrParams(200, 256, { id: kcsIds }, false, true), { start, rows, q } = _c, expression = __rest(_c, ["start", "rows", "q"]);
+                const _c = getSolrParams(200, 256, { id: kcsIds }), { start, rows, q } = _c, expression = __rest(_c, ["start", "rows", "q"]);
                 const res = yield search.solrSearchV2({ start, rows, q }, 'kcs', expression);
                 const docs = (_b = (_a = res === null || res === void 0 ? void 0 : res.response) === null || _a === void 0 ? void 0 : _a.docs) !== null && _b !== void 0 ? _b : [];
                 const attachmentId = localFile.attachmentId;

package/lib/esm/components/Recommendations/RulesModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RulesModal.d.ts","sourceRoot":"","sources":["../../../../src/components/Recommendations/RulesModal.tsx"],"names":[],"mappings":"AAaA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,OAAO,EAAE,aAAa,EAAE,MAAM,6BAA6B,CAAC;AAG5D,OAAO,EAAE,wBAAwB,EAAE,MAAM,mBAAmB,CAAC;AAI7D,UAAU,MAAM;IACZ,cAAc,EAAE,wBAAwB,EAAE,CAAC;IAC3C,MAAM,EAAE,OAAO,CAAC;IAChB,MAAM,EAAE,aAAa,EAAE,CAAC;IACxB,aAAa,EAAE,MAAM,GAAG,CAAC;IACzB,cAAc,CAAC,EAAE,OAAO,CAAC;CAC5B;AAED,wBAAgB,kBAAkB,CAAC,KAAK,EAAE,MAAM,qBAkM/C"}
+{"version":3,"file":"RulesModal.d.ts","sourceRoot":"","sources":["../../../../src/components/Recommendations/RulesModal.tsx"],"names":[],"mappings":"AAaA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,OAAO,EAAE,aAAa,EAAE,MAAM,6BAA6B,CAAC;AAG5D,OAAO,EAAE,wBAAwB,EAAE,MAAM,mBAAmB,CAAC;AAI7D,UAAU,MAAM;IACZ,cAAc,EAAE,wBAAwB,EAAE,CAAC;IAC3C,MAAM,EAAE,OAAO,CAAC;IAChB,MAAM,EAAE,aAAa,EAAE,CAAC;IACxB,aAAa,EAAE,MAAM,GAAG,CAAC;IACzB,cAAc,CAAC,EAAE,OAAO,CAAC;CAC5B;AAED,wBAAgB,kBAAkB,CAAC,KAAK,EAAE,MAAM,qBA2M/C"}

package/lib/esm/components/Recommendations/RulesModal.js

@@ -114,5 +114,8 @@ export function InsightResultModal(props) {
                 React.createElement(Button, { isDisabled: isFetching, isLoading: isFetching, onClick: handleSolvedIssue, key: "solved-my-issue", variant: "primary", "data-tracking-id": "solved-my-issue-critical-solutions-modal" }, t('I solved my issue')),
                 React.createElement(Button, { onClick: props.onModalToggle, key: "confirm", variant: "secondary", "data-tracking-id": "cancel-critical-solutions-modal" }, t('Cancel')),
             ] },
-            React.createElement(Accordion, { className: "push-top-narrow rules-modal-items", headingLevel: "h2", asDefinitionList: false, isBordered: true }, props.insightResults.map((doc, index) => (React.createElement(InsightsRuleInfo, { duplicateKeys: duplicateKeys, showNewTag: canShowNewTag, key: doc.id + doc.attachmentId, doc: doc, rank: index + 1 })))))));
+            React.createElement(Accordion, { className: "push-top-narrow rules-modal-items", headingLevel: "h2", asDefinitionList: false, isBordered: true },
+                props.insightResults.map((doc, index) => (React.createElement(InsightsRuleInfo, { duplicateKeys: duplicateKeys, showNewTag: canShowNewTag, key: doc.id + doc.attachmentId, doc: doc, rank: index + 1 }))),
+                props.EARule.length > 0 &&
+                    props.EARule.map((rule, index) => (React.createElement(EARuleInfoAccordion, { showNewTag: canShowNewTag, key: `${index}_eaRule`, rule: rule, rank: index + props.insightResults.length + 1 })))))));
 }

package/lib/esm/components/shared/useIsSectionValid.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useIsSectionValid.d.ts","sourceRoot":"","sources":["../../../../src/components/shared/useIsSectionValid.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAuB/D,OAAO,EAAE,gBAAgB,EAAE,MAAM,iCAAiC,CAAC;AAKnE,wBAAgB,iBAAiB,CAAC,WAAW,EAAE,gBAAgB;;;;;EA8T9D"}
+{"version":3,"file":"useIsSectionValid.d.ts","sourceRoot":"","sources":["../../../../src/components/shared/useIsSectionValid.tsx"],"names":[],"mappings":"AAIA,OAAO,KAAqB,MAAM,OAAO,CAAC;AAuB1C,OAAO,EAAE,gBAAgB,EAAE,MAAM,iCAAiC,CAAC;AAKnE,wBAAgB,iBAAiB,CAAC,WAAW,EAAE,gBAAgB;;;;;EAgR9D"}

package/lib/esm/components/shared/useIsSectionValid.js

@@ -1,18 +1,8 @@
-var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
-    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
-    return new (P || (P = Promise))(function (resolve, reject) {
-        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
-        function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
-        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }
-        step((generator = generator.apply(thisArg, _arguments || [])).next());
-    });
-};
-import { contacts } from '@cee-eng/hydrajs';
 import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import find from 'lodash/find';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
-import React, { useContext, useEffect, useState } from 'react';
+import React, { useContext } from 'react';
 import { Trans } from 'react-i18next';
 import { useCaseSelector } from '../../context/CaseContext';
 import { RecommendationStateContext } from '../../context/RecommendationContext';
@@ -24,7 +14,7 @@ import { AppRouteSections } from '../../reducers/RouteConstNTypes';
 import { AttachmentStateContext } from './fileUpload/reducer/AttachmentReducerContext';
 export function useIsSectionValid(sectionName) {
     var _a, _b;
-    const { caseState, caseType, product, version, contactSSOName, accountNumber, summary, hostname, contactInfo24x7, alternateId, selectedAccountDetails, issue, environment, timeFramesAndUrgency, periodicityOfIssue, ABTestVariation, ssoUsername, manageSupportCases, } = useCaseSelector((state) => ({
+    const { caseState, caseType, product, version, contactSSOName, accountNumber, summary, hostname, contactInfo24x7, alternateId, selectedAccountDetails, issue, environment, timeFramesAndUrgency, periodicityOfIssue, ABTestVariation, } = useCaseSelector((state) => ({
         caseState: state,
         caseType: state.caseDetails.caseType,
         product: state.caseDetails.product,
@@ -41,26 +31,7 @@ export function useIsSectionValid(sectionName) {
         timeFramesAndUrgency: state.caseDetails.timeFramesAndUrgency,
         periodicityOfIssue: state.caseDetails.periodicityOfIssue,
         ABTestVariation: state.ABTestVariation,
-        ssoUsername: state.selectedOwner.data.ssoUsername,
-        manageSupportCases: state.selectedOwner.data.manageSupportCases,
     }), isEqual);
-    const [isEntitlement, setIsEntitlement] = useState(null);
-    useEffect(() => {
-        const fetchContactDetails = () => __awaiter(this, void 0, void 0, function* () {
-            var _a;
-            if (ssoUsername) {
-                try {
-                    const response = yield contacts.getSFDCContactBySso(ssoUsername);
-                    setIsEntitlement((_a = response === null || response === void 0 ? void 0 : response.isEntitled) !== null && _a !== void 0 ? _a : null);
-                }
-                catch (error) {
-                    console.error('Error fetching contact details:', error);
-                    setIsEntitlement(null);
-                }
-            }
-        });
-        fetchContactDetails();
-    }, [ssoUsername]);
     //&seSessionId=8e8960ac-680b-443e-bf67-9e13f2acd64e
     const isATestvariation = ABTestVariation === 'A';
     const isBTestvariation = ABTestVariation === 'B' || isEmpty(ABTestVariation);
@@ -86,9 +57,7 @@ export function useIsSectionValid(sectionName) {
         let isValid = !isEmpty(caseType) &&
             !isEmpty(accountNumber) &&
             !isEmpty(contactSSOName) &&
-            !selectedAccountDetails.data.subscriptionAbuse &&
-            (manageSupportCases !== null && manageSupportCases !== void 0 ? manageSupportCases : true) &&
-            (isEntitlement !== null && isEntitlement !== void 0 ? isEntitlement : true);
+            !selectedAccountDetails.data.subscriptionAbuse;
         if (isATestvariation) {
             isValid = isValid && !isEmpty(product) && !isEmpty(version);
         }
@@ -230,31 +199,12 @@ export function useIsSectionValid(sectionName) {
             React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
             " for assistance.")) : ('');
     };
-    const getSupportSectionError = () => {
-        if (manageSupportCases === false) {
-            return (React.createElement(Trans, { i18nKey: "i18ManageCaseContactCustomerService" },
-                "You need additional access to manage cases.\u00A0 Please contact",
-                ' ',
-                React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
-                " for assistance."));
-        }
-        if (isEntitlement === false) {
-            return (React.createElement(Trans, { i18nKey: "i18ValidEntitlementContactCustomerService" },
-                "You need a valid entitlement to create a case.\u00A0 Please contact",
-                ' ',
-                React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
-                " for assistance."));
-        }
-        return '';
-    };
     const activeSectionError = (sectionNameLocal) => {
         if (!sectionNameLocal)
             return '';
         switch (sectionNameLocal) {
             case AppRouteSections.RESOURCES:
                 return recommendationSectionError();
-            case AppRouteSections.GET_SUPPORT:
-                return getSupportSectionError();
             default:
                 return '';
         }

package/lib/esm/reducers/RouteConstNTypes.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RouteConstNTypes.d.ts","sourceRoot":"","sources":["../../../src/reducers/RouteConstNTypes.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,UAAU,EAAE,MAAM,mCAAmC,CAAC;AAE/D,MAAM,WAAW,iBAAiB;IAC9B,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,qBAAqB,CAAC,EAAE,MAAM,GAAG,MAAM,CAAC;IAIxC,OAAO,CAAC,EAAE,MAAM,CAAC;IAEjB,UAAU,CAAC,EAAE,MAAM,GAAG,SAAS,CAAC;IAChC,OAAO,CAAC,EAAE,MAAM,CAAC;CACpB;AAED,MAAM,WAAW,qBAAsB,SAAQ,UAAU;IACrD,EAAE,EAAE,MAAM,GAAG,MAAM,CAAC;IACpB,QAAQ,EAAE,MAAM,CAAC;IAGjB,eAAe,EAAE,MAAM,CAAC;IACxB,KAAK,EAAE,MAAM,CAAC;IACd,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,aAAa,CAAC,EAAE,OAAO,CAAC;IACxB,cAAc,CAAC,EAAE,OAAO,CAAC;CAC5B;AAED,MAAM,WAAW,sBAAsB;IACnC,CAAC,GAAG,EAAE,MAAM,GAAG,OAAO,CAAC,qBAAqB,CAAC,CAAC;CACjD;AAED,MAAM,WAAW,eAAe;CAAG;AACnC,oBAAY,gBAAgB;IACxB,WAAW,gBAAgB;IAC3B,SAAS,cAAc;IACvB,YAAY,iBAAiB;IAC7B,SAAS,cAAc;IACvB,sBAAsB,2BAA2B;IACjD,aAAa,kBAAkB;IAC/B,aAAa,kBAAkB;IAC/B,MAAM,WAAW;IACjB,WAAW,gBAAgB;IAC3B,KAAK,UAAU;CAClB;AAKD,eAAO,MAAM,4BAA4B,EAAE,gBAAgB,EAI1D,CAAC;AAEF,eAAO,MAAM,gCAAgC,EAAE,gBAAgB,EAK9D,CAAC;AAEF,eAAO,MAAM,iCAAiC,oBAQ7C,CAAC;AAEF,eAAO,MAAM,gCAAgC,oBAQ5C,CAAC;AAEF,eAAO,MAAM,4BAA4B,oBAQxC,CAAC;AAGF,eAAO,MAAM,0BAA0B,oBAAiC,CAAC;AAEzE,eAAO,MAAM,mCAAmC,oBAA+D,CAAC;AAEhH,eAAO,MAAM,kCAAkC,oBAO9C,CAAC;AAEF,eAAO,MAAM,+BAA+B,oBAO3C,CAAC;AAEF,eAAO,MAAM,0CAA0C,oBAStD,CAAC;AAEF,eAAO,MAAM,sCAAsC,oBAA4D,CAAC;AAEhH,eAAO,MAAM,qCAAqC,oBAGjD,CAAC;AAEF,eAAO,MAAM,6BAA6B,oBAAiC,CAAC;AAE5E,eAAO,MAAM,wBAAwB,EAAE,gBAAgB,EAKtD,CAAC"}
+{"version":3,"file":"RouteConstNTypes.d.ts","sourceRoot":"","sources":["../../../src/reducers/RouteConstNTypes.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,UAAU,EAAE,MAAM,mCAAmC,CAAC;AAE/D,MAAM,WAAW,iBAAiB;IAC9B,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,qBAAqB,CAAC,EAAE,MAAM,GAAG,MAAM,CAAC;IAIxC,OAAO,CAAC,EAAE,MAAM,CAAC;IAEjB,UAAU,CAAC,EAAE,MAAM,GAAG,SAAS,CAAC;IAChC,OAAO,CAAC,EAAE,MAAM,CAAC;CACpB;AAED,MAAM,WAAW,qBAAsB,SAAQ,UAAU;IACrD,EAAE,EAAE,MAAM,GAAG,MAAM,CAAC;IACpB,QAAQ,EAAE,MAAM,CAAC;IAGjB,eAAe,EAAE,MAAM,CAAC;IACxB,KAAK,EAAE,MAAM,CAAC;IACd,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,aAAa,CAAC,EAAE,OAAO,CAAC;IACxB,cAAc,CAAC,EAAE,OAAO,CAAC;CAC5B;AAED,MAAM,WAAW,sBAAsB;IACnC,CAAC,GAAG,EAAE,MAAM,GAAG,OAAO,CAAC,qBAAqB,CAAC,CAAC;CACjD;AAED,MAAM,WAAW,eAAe;CAAG;AACnC,oBAAY,gBAAgB;IACxB,WAAW,gBAAgB;IAC3B,SAAS,cAAc;IACvB,YAAY,iBAAiB;IAC7B,SAAS,cAAc;IACvB,sBAAsB,2BAA2B;IACjD,aAAa,kBAAkB;IAC/B,aAAa,kBAAkB;IAC/B,MAAM,WAAW;IACjB,WAAW,gBAAgB;IAC3B,KAAK,UAAU;CAClB;AAKD,eAAO,MAAM,4BAA4B,EAAE,gBAAgB,EAI1D,CAAC;AAEF,eAAO,MAAM,gCAAgC,EAAE,gBAAgB,EAK9D,CAAC;AAEF,eAAO,MAAM,iCAAiC,oBAQ7C,CAAC;AAEF,eAAO,MAAM,gCAAgC,oBAQ5C,CAAC;AAEF,eAAO,MAAM,4BAA4B,oBAQxC,CAAC;AAGF,eAAO,MAAM,0BAA0B,oBAAiC,CAAC;AAEzE,eAAO,MAAM,mCAAmC,oBAA+D,CAAC;AAEhH,eAAO,MAAM,kCAAkC,oBAO9C,CAAC;AAEF,eAAO,MAAM,+BAA+B,oBAM3C,CAAC;AAEF,eAAO,MAAM,0CAA0C,oBAQtD,CAAC;AAEF,eAAO,MAAM,sCAAsC,oBAA4D,CAAC;AAEhH,eAAO,MAAM,qCAAqC,oBAGjD,CAAC;AAEF,eAAO,MAAM,6BAA6B,oBAAiC,CAAC;AAE5E,eAAO,MAAM,wBAAwB,EAAE,gBAAgB,EAKtD,CAAC"}

package/lib/esm/reducers/RouteConstNTypes.js

@@ -69,7 +69,6 @@ export const showSideBarEARuleWidgetSections = [
     AppRouteSections.RESOURCES,
     AppRouteSections.CONFIGURATION,
     AppRouteSections.GET_SUPPORT,
-    AppRouteSections.TROUBLESHOOT,
 ];
 export const showSideBarEARuleWidgetSectionsExperienceA = [
     AppRouteSections.SUMMARIZE,
@@ -79,7 +78,6 @@ export const showSideBarEARuleWidgetSectionsExperienceA = [
     AppRouteSections.CONFIGURATION,
     AppRouteSections.GET_SUPPORT,
     AppRouteSections.REVIEW,
-    AppRouteSections.TROUBLESHOOT,
 ];
 export const showSideBarClusterIdRuleWidgetSections = [AppRouteSections.CONFIGURATION, AppRouteSections.REVIEW];
 export const showSideBarFileRecommendationSections = [

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.6.13",
+    "version": "2.7.0",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -58,11 +58,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.5.24",
-        "@rh-support/react-context": "2.5.26",
+        "@rh-support/components": "2.5.20",
+        "@rh-support/react-context": "2.5.22",
         "@rh-support/types": "2.0.5",
-        "@rh-support/user-permissions": "2.5.16",
-        "@rh-support/utils": "2.5.15",
+        "@rh-support/user-permissions": "2.5.13",
+        "@rh-support/utils": "2.5.12",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "date-fns": "3.6.0",
@@ -134,5 +134,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "c3b867501d42f1a3b5cfd0ae1dd6c262003fdb23"
+    "gitHead": "4ad1d6051ac9eb048cc4893c9b00c263ccbcfc8e"
 }