@rh-support/troubleshoot 2.6.107 → 2.6.118

package/lib/esm/components/wizardLayout/WizardNavigation.js

@@ -17,10 +17,12 @@ import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useEffect, useRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
+import { useAIResponseState } from '../../context/AIResponseContext';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { RecommendationStateContext } from '../../context/RecommendationContext';
 import { RouteContext, RouteDispatchContext } from '../../context/RouteContext';
 import { SessionRestoreStateContext } from '../../context/SessionRestoreContext';
+import { useAB } from '../../hooks/useAB';
 import { excludedCaseTypesforARH } from '../../reducers/CaseConstNTypes';
 import { setCaseState } from '../../reducers/CaseReducer';
 import { AppRouteSections } from '../../reducers/RouteConstNTypes';
@@ -32,22 +34,21 @@ const defaultProps = {};
 function WizardNavigation(props) {
     var _a, _b;
     const { t } = useTranslation();
+    const { isVariationA } = useAB();
     const canCreateCase = useCanCreateCase();
     const { recommendationState } = useContext(RecommendationStateContext);
+    const aiResponseState = useAIResponseState();
     const { routeState: { activeSection, isNextBtnClickedToShowValidationError, noValidEntitlement, isSearchIntent, isCaseCreate, }, } = useContext(RouteContext);
     const { globalMetadataState: { loggedInUsersAccount, allProducts, navBarRef }, } = useContext(GlobalMetadataStateContext);
-    const { caseState, ABTestVariation, issue, summary, product, version, caseType, manageSupportCases } = useCaseSelector((state) => ({
+    const { caseState, issue, summary, product, version, caseType } = useCaseSelector((state) => ({
         caseState: state,
         issue: state.caseDetails.issue,
         summary: state.caseDetails.summary,
-        ABTestVariation: state.ABTestVariation,
         product: state.caseDetails.product,
         version: state.caseDetails.version,
         caseType: state.caseDetails.caseType,
         manageSupportCases: state.selectedOwner.data.manageSupportCases,
     }), isEqual);
-    const isATestvariation = ABTestVariation === 'A';
-    const isBTestvariation = ABTestVariation === 'B' || isEmpty(ABTestVariation);
     // To check if the user is entitled or not
     const isEntitledProduct = (_b = find((_a = allProducts === null || allProducts === void 0 ? void 0 : allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult, (p) => p.product === caseState.caseDetails.product)) === null || _b === void 0 ? void 0 : _b.isEntitledProduct;
     const dispatchToRouteReducer = useContext(RouteDispatchContext);
@@ -78,18 +79,37 @@ function WizardNavigation(props) {
                 behavior: 'instant',
             });
         }
+        // Reset scroll state when navigating based on isVariationA
+        const resetScrollSection = isVariationA
+            ? AppRouteSections.RESOURCES
+            : isCaseCreate
+                ? AppRouteSections.SUMMARIZE
+                : AppRouteSections.TROUBLESHOOT;
+        if (props.activeStep.id === resetScrollSection) {
+            setHasUserScrolled(false);
+        }
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [previousStep === null || previousStep === void 0 ? void 0 : previousStep.id, props.activeStep.id]);
     const [hasUserScrolled, setHasUserScrolled] = useState(false);
+    const [shouldOpenChatbot, setShouldOpenChatbot] = useState(false);
     useEffect(() => {
-        var _a;
+        var _a, _b;
         if (activeSection !== AppRouteSections.RESOURCES && props.isAIChatMode) {
             (_a = props.setIsAIChatMode) === null || _a === void 0 ? void 0 : _a.call(props, false);
         }
+        if (activeSection === AppRouteSections.RESOURCES && shouldOpenChatbot) {
+            (_b = props.setIsAIChatMode) === null || _b === void 0 ? void 0 : _b.call(props, true);
+            setShouldOpenChatbot(false);
+        }
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [activeSection]);
+    }, [activeSection, shouldOpenChatbot]);
     useEffect(() => {
-        if (props.activeStep.id !== (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT)) {
+        const validSteps = isVariationA
+            ? [AppRouteSections.RESOURCES]
+            : isCaseCreate
+                ? [AppRouteSections.SUMMARIZE]
+                : [AppRouteSections.TROUBLESHOOT];
+        if (!validSteps.includes(props.activeStep.id)) {
             return;
         }
         const observer = new IntersectionObserver(([entry]) => {
@@ -147,13 +167,21 @@ function WizardNavigation(props) {
                 observer.unobserve(resultsRowElement);
             }
         };
-    }, [recommendationState.numFound, hasUserScrolled, props, isCaseCreate]);
+    }, [recommendationState.numFound, hasUserScrolled, props, isCaseCreate, isVariationA]);
     const onNext = (e) => {
         var _a;
         updateisNextBtnClickedToShowValidationError(dispatchToRouteReducer, true);
-        //handle the new changes for 13406:
-        if (props.activeStep.id === (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT) &&
-            recommendationState.numFound > 2) {
+        if (isVariationA &&
+            activeSection === (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT)) {
+            setShouldOpenChatbot(true);
+        }
+        // Handle scroll behavior based on isVariationA
+        const scrollSection = isVariationA
+            ? AppRouteSections.RESOURCES
+            : isCaseCreate
+                ? AppRouteSections.SUMMARIZE
+                : AppRouteSections.TROUBLESHOOT;
+        if (props.activeStep.id === scrollSection && recommendationState.numFound > 2) {
             if (!hasUserScrolled) {
                 scrollIntoView(props.resultsRowRef, {
                     navBarRef,
@@ -223,60 +251,38 @@ function WizardNavigation(props) {
         const isLoadingARH = props.isLoadingARH &&
             props.activeStep.id === AppRouteSections.RESOURCES &&
             !excludedCaseTypesforARH.includes(caseType || '');
-        if (isBTestvariation) {
-            let value = isLoadingARH ||
-                ((isEmpty(summary) || isEmpty(issue) || isEmpty(product) || isEmpty(version)) &&
-                    props.activeStep.id ===
-                        (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT)) ||
-                (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
-                props.activeStep.nextButtonLabel === 'Troubleshoot' ||
-                (!isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
-                (noValidEntitlement && props.activeStep.id != AppRouteSections.TROUBLESHOOT) ||
-                (!manageSupportCases && props.activeStep.id === AppRouteSections.GET_SUPPORT) ||
-                recommendationState.isLoadingRecommendations;
-            return value;
-        }
-        else if (isATestvariation) {
-            let value = isLoadingARH ||
-                ((isEmpty(summary) || isEmpty(issue) || isEmpty(product) || isEmpty(version)) &&
-                    props.activeStep.id ===
-                        (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT)) ||
-                (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
-                props.activeStep.nextButtonLabel === 'Troubleshoot' ||
-                (!isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
-                (noValidEntitlement && props.activeStep.id != AppRouteSections.TROUBLESHOOT) ||
-                (!manageSupportCases && props.activeStep.id === AppRouteSections.GET_SUPPORT) ||
-                recommendationState.isLoadingRecommendations;
-            return value;
-        }
-        else if (isATestvariation && !isCaseCreate) {
-            let value = isLoadingARH ||
-                isEmpty(summary) ||
-                isEmpty(issue) ||
-                (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
-                (!isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
-                (noValidEntitlement && props.activeStep.id != AppRouteSections.TROUBLESHOOT) ||
-                (!manageSupportCases && props.activeStep.id === AppRouteSections.GET_SUPPORT) ||
-                recommendationState.isLoadingRecommendations;
-            return value;
-        }
+        const shouldCheckRecommendationsLoading = !isVariationA && recommendationState.isLoadingRecommendations;
+        let value = isLoadingARH ||
+            ((isEmpty(summary) || isEmpty(issue) || isEmpty(product) || isEmpty(version)) &&
+                props.activeStep.id === (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT)) ||
+            (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
+            props.activeStep.nextButtonLabel === 'Troubleshoot' ||
+            (isSectionValidFn && !isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
+            noValidEntitlement ||
+            shouldCheckRecommendationsLoading;
+        return value;
     };
     const isDisabledGoBack = () => {
-        if (isBTestvariation || isEmpty(ABTestVariation))
-            return false;
-        if (isATestvariation && props.activeStep.id === 'get-support') {
+        if (props.activeStep.id === 'get-support') {
             return isEmpty(product) || isEmpty(version);
         }
+        return false;
     };
+    const shouldShowNewARHFlowFooterButtons = isVariationA && props.isAIChatMode && activeSection === AppRouteSections.RESOURCES;
+    const shouldShowBackToAIButton = isVariationA && !props.isAIChatMode && activeSection === AppRouteSections.RESOURCES;
     // To handle entitled products
     return (React.createElement(React.Fragment, null,
         React.createElement(WizardFooterWrapper, null,
-            props.isAIChatMode && activeSection === AppRouteSections.RESOURCES ? (isCaseCreate ? (React.createElement("span", null,
+            shouldShowNewARHFlowFooterButtons ? (React.createElement(React.Fragment, null,
+                props.activeStep.order !== 0 && (React.createElement("button", { onClick: () => onBack({}), className: "btn btn-app btn-open-white main-nav-button", "data-tracking-id": `prev-of-${activeSection}`, type: "button" }, t('Go back'))),
+                React.createElement("button", { onClick: () => { var _a; return (_a = props.setIsAIChatMode) === null || _a === void 0 ? void 0 : _a.call(props, false); }, className: "btn btn-app btn-primary main-nav-button", type: "button", disabled: !aiResponseState.hasChunkReceived }, t('See more resources')))) : props.isAIChatMode && activeSection === AppRouteSections.RESOURCES ? (isCaseCreate ? (React.createElement("span", null,
                 React.createElement(Trans, { i18nKey: "<span>Return to</span> <button>case creation</button>", components: {
                         span: React.createElement("span", { className: "return-to-case-text" }),
                         button: (React.createElement(Button, { className: "return-to-case-btn", variant: "link", component: "a", onClick: props.onReturnToCaseCreation })),
                     } }))) : (React.createElement(Button, { onClick: props.onReturnToCaseCreation, variant: "link", className: "return-to-resources-btn" }, t('Back to resources')))) : (React.createElement(React.Fragment, null,
-                props.activeStep.order !== 0 && (React.createElement("button", { onClick: () => onBack({}), className: "btn btn-app btn-open-white main-nav-button", "data-tracking-id": `prev-of-${activeSection}`, type: "button", disabled: isDisabledGoBack() }, t('Go back'))),
+                props.activeStep.order !== 0 && (React.createElement("button", { onClick: shouldShowBackToAIButton
+                        ? () => { var _a; return (_a = props.setIsAIChatMode) === null || _a === void 0 ? void 0 : _a.call(props, true); }
+                        : () => onBack({}), className: "btn btn-app btn-open-white main-nav-button", "data-tracking-id": `prev-of-${activeSection}`, type: "button", disabled: !shouldShowBackToAIButton && isDisabledGoBack() }, shouldShowBackToAIButton ? t('Back to AI') : t('Go back'))),
                 React.createElement("button", { disabled: nextButtonDisabledLogic(), onClick: onNext, className: "btn btn-app btn-primary main-nav-button", "data-tracking-id": `next-of-${activeSection}`, type: "button" }, t(props.activeStep.nextButtonLabel)),
                 activeSection === AppRouteSections.RESOURCES && isFileRecommendationsTriggered && (React.createElement(Button, { onClick: handleFileRecsSelfSolved, variant: ButtonVariant.secondary, className: "issue-solved-button solved-issue-button", "data-tracking-id": "troubleshoot-self-solved-issue" }, t('I solved my issue'))))),
             React.createElement(RecommendationFeedbackModal, { isModalOpen: isRecsModalVisible, handleModalToggle: onRecsFeedbackModalToggle, modalContent: t(`Great, we're glad that resolved your issue`) }),

package/lib/esm/css/AskRedHat.css

@@ -331,7 +331,7 @@
 }
 
 .pf-chatbot--fullscreen .pf-chatbot-container {
-    height: calc(100vh - 255px) !important;
+    height: calc(100vh - 277px) !important;
 }
 
 .fullscreen-chat-footer {
@@ -339,7 +339,7 @@
     bottom: 0 !important;
     left: 0 !important;
     right: 0 !important;
-    height: 42px !important;
+    height: 57px !important;
     background: #f6f6f6 !important;
     border-top: 1px solid #d1d1d1 !important;
     align-items: center !important;
@@ -354,6 +354,13 @@ body:has(.pf-chatbot--fullscreen) .pf-v6-c-wizard__footer {
 
 body:has(.pf-chatbot--fullscreen) .fullscreen-chat-footer {
     display: flex !important;
+    gap: 10px;
+}
+
+.fullscreen-chat-footer .btn.btn-app {
+    padding: 0.375rem 1rem;
+    border-radius: var(--global-border-radius-pill, 999px);
+    border: var(--global-border-width-regular, 1px) solid var(--global-border-color-brand-default, #06c);
 }
 
 body:has(.pf-chatbot--fullscreen) .main-section {

package/lib/esm/css/app.css

@@ -449,7 +449,7 @@ input[type='checkbox'] {
 .comment-plaintext.reset-pre-text {
     font-family: 'Red Hat Display', 'RedHatDisplay', 'Helvetica Neue', 'Arial', 'sans-serif';
     text-rendering: auto;
-    font-weight: 300;
+    font-weight: 500;
     font-size: 1.12rem;
     line-height: 1.5em;
 }

package/lib/esm/hooks/useAB.d.ts

@@ -0,0 +1,22 @@
+export interface IUseABOptions {
+    defaultVariation?: ABEnum;
+}
+export interface IUseABReturn {
+    variation: ABEnum;
+    isVariationA: boolean;
+    isVariationB: boolean;
+}
+export interface IUseABComponentOptions extends IUseABOptions {
+    A: JSX.Element | null;
+    B: JSX.Element | null;
+}
+export interface IUseABComponentReturn extends IUseABReturn {
+    component: JSX.Element | null;
+}
+export declare enum ABEnum {
+    A = "A",
+    B = "B"
+}
+export declare function useAB(options?: IUseABOptions): IUseABReturn;
+export declare function useABComponent(options: IUseABComponentOptions): IUseABComponentReturn;
+//# sourceMappingURL=useAB.d.ts.map

package/lib/esm/hooks/useAB.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"useAB.d.ts","sourceRoot":"","sources":["../../../src/hooks/useAB.ts"],"names":[],"mappings":"AAIA,MAAM,WAAW,aAAa;IAC1B,gBAAgB,CAAC,EAAE,MAAM,CAAC;CAC7B;AAED,MAAM,WAAW,YAAY;IACzB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,OAAO,CAAC;IACtB,YAAY,EAAE,OAAO,CAAC;CACzB;AAED,MAAM,WAAW,sBAAuB,SAAQ,aAAa;IACzD,CAAC,EAAE,GAAG,CAAC,OAAO,GAAG,IAAI,CAAC;IACtB,CAAC,EAAE,GAAG,CAAC,OAAO,GAAG,IAAI,CAAC;CACzB;AAED,MAAM,WAAW,qBAAsB,SAAQ,YAAY;IACvD,SAAS,EAAE,GAAG,CAAC,OAAO,GAAG,IAAI,CAAC;CACjC;AAED,oBAAY,MAAM;IACd,CAAC,MAAM;IACP,CAAC,MAAM;CACV;AAED,wBAAgB,KAAK,CAAC,OAAO,GAAE,aAAkB,GAAG,YAAY,CAkC/D;AAED,wBAAgB,cAAc,CAAC,OAAO,EAAE,sBAAsB,GAAG,qBAAqB,CAMrF"}

package/lib/esm/hooks/useAB.js

@@ -0,0 +1,37 @@
+import { GlobalMetadataStateContext } from '@rh-support/react-context';
+import { getConfigField, PCM_CONFIG_FIELD_TYPE } from '@rh-support/utils';
+import { useContext, useEffect, useState } from 'react';
+export var ABEnum;
+(function (ABEnum) {
+    ABEnum["A"] = "A";
+    ABEnum["B"] = "B";
+})(ABEnum || (ABEnum = {}));
+export function useAB(options = {}) {
+    const { globalMetadataState: { pcmConfig, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
+    const [testVariation, setTestVariation] = useState((options === null || options === void 0 ? void 0 : options.defaultVariation) || ABEnum.A);
+    useEffect(() => {
+        if (loggedInUsersAccount.data.hasConfirmedStatesideSupport || loggedInUsersAccount.data.secureSupport) {
+            setTestVariation(ABEnum.B);
+            return;
+        }
+        const variantAAccountNumbers = getConfigField(pcmConfig.data, 'askRedHatAccountsA', PCM_CONFIG_FIELD_TYPE.STRING);
+        const userAccountNumber = loggedInUsersAccount.data.accountNumber;
+        const isUserInVariantAAccountNumbers = variantAAccountNumbers === null || variantAAccountNumbers === void 0 ? void 0 : variantAAccountNumbers.includes(userAccountNumber);
+        if ((variantAAccountNumbers === null || variantAAccountNumbers === void 0 ? void 0 : variantAAccountNumbers.length) && userAccountNumber && isUserInVariantAAccountNumbers) {
+            setTestVariation(ABEnum.A);
+        }
+        else {
+            setTestVariation(ABEnum.B);
+        }
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [pcmConfig.data, loggedInUsersAccount.data.accountNumber]);
+    return {
+        variation: testVariation,
+        isVariationA: testVariation === ABEnum.A,
+        isVariationB: testVariation === ABEnum.B,
+    };
+}
+export function useABComponent(options) {
+    const variationObject = useAB(options);
+    return Object.assign(Object.assign({}, variationObject), { component: variationObject.isVariationA ? options.A : options.B });
+}

package/lib/esm/hooks/useWizard.d.ts

@@ -1,3 +1,4 @@
+import React from 'react';
 interface IProps {
     userSeenRecommendationsfn?: any;
     userSeenRecommendationsValue: boolean;
@@ -11,6 +12,9 @@ interface IProps {
     aiServicesAvailable: boolean;
     isSecureSupport?: boolean;
     hasConfirmedStatesideSupport?: boolean;
+    onBack?: (e: React.MouseEvent<HTMLButtonElement>) => void;
+    haveARHFieldsChanged?: boolean;
+    resetARHFieldsChanged?: () => void;
 }
 export declare function useWizard(routeProps: any, props?: IProps): {
     getStepsSequece: (showRest?: boolean) => any;

package/lib/esm/hooks/useWizard.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"useWizard.d.ts","sourceRoot":"","sources":["../../../src/hooks/useWizard.tsx"],"names":[],"mappings":"AAgCA,UAAU,MAAM;IACZ,yBAAyB,CAAC,EAAE,GAAG,CAAC;IAChC,4BAA4B,EAAE,OAAO,CAAC;IACtC,6BAA6B,EAAE,OAAO,CAAC;IACvC,qCAAqC,EAAE,OAAO,CAAC;IAC/C,aAAa,EAAE,GAAG,CAAC;IACnB,iBAAiB,EAAE,OAAO,CAAC;IAC3B,YAAY,EAAE,OAAO,CAAC;IACtB,eAAe,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;IAC/B,mBAAmB,EAAE,OAAO,CAAC;IAC7B,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,4BAA4B,CAAC,EAAE,OAAO,CAAC;CAC1C;AAED,wBAAgB,SAAS,CAAC,UAAU,KAAA,EAAE,KAAK,CAAC,EAAE,MAAM;iCAqSb,OAAO;EAwC7C"}
+{"version":3,"file":"useWizard.d.ts","sourceRoot":"","sources":["../../../src/hooks/useWizard.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA+B,MAAM,OAAO,CAAC;AA4BpD,UAAU,MAAM;IACZ,yBAAyB,CAAC,EAAE,GAAG,CAAC;IAChC,4BAA4B,EAAE,OAAO,CAAC;IACtC,6BAA6B,EAAE,OAAO,CAAC;IACvC,qCAAqC,EAAE,OAAO,CAAC;IAC/C,aAAa,EAAE,GAAG,CAAC;IACnB,iBAAiB,EAAE,OAAO,CAAC;IAC3B,YAAY,EAAE,OAAO,CAAC;IACtB,eAAe,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;IAC/B,mBAAmB,EAAE,OAAO,CAAC;IAC7B,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,4BAA4B,CAAC,EAAE,OAAO,CAAC;IACvC,MAAM,CAAC,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IAC1D,oBAAoB,CAAC,EAAE,OAAO,CAAC;IAC/B,qBAAqB,CAAC,EAAE,MAAM,IAAI,CAAC;CACtC;AAED,wBAAgB,SAAS,CAAC,UAAU,KAAA,EAAE,KAAK,CAAC,EAAE,MAAM;iCAwTb,OAAO;EAwC7C"}

package/lib/esm/hooks/useWizard.js

@@ -20,7 +20,9 @@ import { RouteContext } from '../context/RouteContext';
 import { TCStateContext } from '../context/TopContentContext';
 import { AppRouteSections, openCaseNonTechnicalSequence, openCaseRouteSectionSequence, searchIntentRouteSectionSequence, troubleshootNonTechnicalSequence, troubleshootRouteSectionsSequence, } from '../reducers/RouteConstNTypes';
 import RouteUtils from '../utils/routeUtils';
+import { useAB } from './useAB';
 export function useWizard(routeProps, props) {
+    const { isVariationA } = useAB();
     const { routeState: { activeSection, isSearchIntent, isNextBtnClickedToShowValidationError }, } = useContext(RouteContext);
     // state value was available later - reading dirctly from url
     const isCaseCreate = RouteUtils.getQueryParams(routeProps).caseCreate === 'true';
@@ -69,17 +71,29 @@ export function useWizard(routeProps, props) {
                     alertMessage(),
                     !props.isSecureSupport && !props.hasConfirmedStatesideSupport && aiInformationAlert(),
                     React.createElement(ProductSelector, { routeProps: routeProps, userSeenRecommendations: props.userSeenRecommendationsfn, userClickedNextonRecommendations: props.userClickedNextonRecommendationsValue, resultsRowRef: props.resultsRowRef, isOnGetSupportPage: false, caseCreateExperience: isCaseCreate })))), canJumpTo: isSectionValidFn(isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT) ||
-                activeSection === (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT), nextButtonLabel: ((summarizeNextButtonLabelLogic() || ((props === null || props === void 0 ? void 0 : props.userSeenRecommendationsValue) && numFound < 3)) &&
-                !isEmpty(issue)) ||
-                numFound === 0 // do this so that when user refreshes tab and state persists we don't cause edge 'continue' render
+                activeSection === (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT), nextButtonLabel: isVariationA
                 ? t('Continue')
-                : t('See more options') }),
+                : ((summarizeNextButtonLabelLogic() || ((props === null || props === void 0 ? void 0 : props.userSeenRecommendationsValue) && numFound < 3)) &&
+                    !isEmpty(issue)) ||
+                    numFound === 0
+                    ? t('Continue')
+                    : t('See more options') }),
         [AppRouteSections.RESOURCES]: Object.assign(Object.assign({}, defaultRouteConfiguration), { id: AppRouteSections.RESOURCES, name: isCaseCreate ? t('Resources') : t('Resources'), component: (React.createElement(MainSection, { stepNumber: 3, totalSteps: 6, section: AppRouteSections.RESOURCES, title: t('Recommendations') },
                 React.createElement(Suspense, { fallback: React.createElement(LoadingIndicator, { size: "sm" }) },
                     alertMessage(),
-                    React.createElement(TroubleshootSection, { isAIChatMode: props.isAIChatMode, setIsAIChatMode: props.setIsAIChatMode, onChatWithAIClick: props.onChatWithAIClick, aiServicesAvailable: props.aiServicesAvailable, isSecureSupport: props.isSecureSupport, hasConfirmedStatesideSupport: props.hasConfirmedStatesideSupport })))), canJumpTo: isSectionValidFn(AppRouteSections.RESOURCES || activeSection === AppRouteSections.RESOURCES) &&
+                    React.createElement(TroubleshootSection, { isAIChatMode: props.isAIChatMode, setIsAIChatMode: props.setIsAIChatMode, onChatWithAIClick: props.onChatWithAIClick, aiServicesAvailable: props.aiServicesAvailable, isSecureSupport: props.isSecureSupport, hasConfirmedStatesideSupport: props.hasConfirmedStatesideSupport, onBack: props.onBack, routeProps: routeProps, userSeenRecommendations: props.userSeenRecommendationsfn, userClickedNextonRecommendations: props.userClickedNextonRecommendationsValue, resultsRowRef: props.resultsRowRef, haveARHFieldsChanged: props.haveARHFieldsChanged, resetARHFieldsChanged: props.resetARHFieldsChanged })))), canJumpTo: isSectionValidFn(AppRouteSections.RESOURCES || activeSection === AppRouteSections.RESOURCES) &&
                 (props === null || props === void 0 ? void 0 : props.userSeenRecommendationsValue) &&
-                (props === null || props === void 0 ? void 0 : props.userCanNavigateToTroubleshoot), nextButtonLabel: isCaseCreate ? t('Continue') : t('Convert to case') }),
+                (props === null || props === void 0 ? void 0 : props.userCanNavigateToTroubleshoot), nextButtonLabel: isVariationA
+                ? ((summarizeNextButtonLabelLogic() || ((props === null || props === void 0 ? void 0 : props.userSeenRecommendationsValue) && numFound < 3)) &&
+                    !isEmpty(issue)) ||
+                    numFound === 0
+                    ? t('Continue')
+                    : isCaseCreate
+                        ? t('See more options')
+                        : t('Convert to case')
+                : isCaseCreate
+                    ? t('Continue')
+                    : t('Convert to case') }),
         [AppRouteSections.ADDITIONAL_INFORMATION]: Object.assign(Object.assign({}, defaultRouteConfiguration), { id: AppRouteSections.ADDITIONAL_INFORMATION, name: t('Additional information'), component: (React.createElement(MainSection, { stepNumber: 4, totalSteps: 6, section: AppRouteSections.ADDITIONAL_INFORMATION, title: React.createElement(React.Fragment, null,
                     t('Case information'),
                     isEmpty(RouteUtils.seBasePath) && isSelectedAccounntSecureSupport && (React.createElement("span", { className: "secured-support" },

package/lib/esm/reducers/AIResponseConstNTypes.d.ts

@@ -13,6 +13,7 @@ export interface IAIResponseState {
     submittedFeedbackTypes: string[];
     isRateLimited?: boolean;
     quotaLimit?: number;
+    hasChunkReceived?: boolean;
 }
 export declare const initialAIResponseState: IAIResponseState;
 export declare enum AIResponseConstants {
@@ -23,7 +24,9 @@ export declare enum AIResponseConstants {
     streamingError = "streamingError",
     addSubmittedFeedbackType = "addSubmittedFeedbackType",
     clearSubmittedFeedbackTypes = "clearSubmittedFeedbackTypes",
-    updateQuotaLimit = "updateQuotaLimit"
+    updateQuotaLimit = "updateQuotaLimit",
+    updateConversationId = "updateConversationId",
+    setHasChunkReceived = "setHasChunkReceived"
 }
 export interface IClearAIResponseAction extends IActionType {
     type: AIResponseConstants.clearAIResponse;
@@ -66,5 +69,17 @@ export interface IUpdateQuotaLimitAction extends IActionType {
         quotaLimit: number;
     };
 }
-export type IAIResponseActionType = IClearAIResponseAction | IStreamingStartedAction | IStreamingChunkReceivedAction | IStreamingCompletedAction | IStreamingErrorAction | IAddSubmittedFeedbackTypeAction | IClearSubmittedFeedbackTypesAction | IUpdateQuotaLimitAction;
+export interface IUpdateConversationIdAction extends IActionType {
+    type: AIResponseConstants.updateConversationId;
+    payload: {
+        conversationId: string;
+    };
+}
+export interface ISetHasChunkReceivedAction extends IActionType {
+    type: AIResponseConstants.setHasChunkReceived;
+    payload: {
+        hasChunkReceived: boolean;
+    };
+}
+export type IAIResponseActionType = IClearAIResponseAction | IStreamingStartedAction | IStreamingChunkReceivedAction | IStreamingCompletedAction | IStreamingErrorAction | IAddSubmittedFeedbackTypeAction | IClearSubmittedFeedbackTypesAction | IUpdateQuotaLimitAction | IUpdateConversationIdAction | ISetHasChunkReceivedAction;
 //# sourceMappingURL=AIResponseConstNTypes.d.ts.map

package/lib/esm/reducers/AIResponseConstNTypes.d.ts.map

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package/lib/esm/reducers/AIResponseConstNTypes.js

@@ -9,6 +9,7 @@ export const initialAIResponseState = {
     submittedFeedbackTypes: [],
     isRateLimited: false,
     quotaLimit: undefined,
+    hasChunkReceived: false,
 };
 // Action Constants
 export var AIResponseConstants;
@@ -21,4 +22,6 @@ export var AIResponseConstants;
     AIResponseConstants["addSubmittedFeedbackType"] = "addSubmittedFeedbackType";
     AIResponseConstants["clearSubmittedFeedbackTypes"] = "clearSubmittedFeedbackTypes";
     AIResponseConstants["updateQuotaLimit"] = "updateQuotaLimit";
+    AIResponseConstants["updateConversationId"] = "updateConversationId";
+    AIResponseConstants["setHasChunkReceived"] = "setHasChunkReceived";
 })(AIResponseConstants || (AIResponseConstants = {}));

package/lib/esm/reducers/AIResponseReducer.d.ts

@@ -9,4 +9,6 @@ export declare const streamingError: (error: string, isRateLimited?: boolean) =>
 export declare const addSubmittedFeedbackType: (feedbackType: string) => IAIResponseActionType;
 export declare const clearSubmittedFeedbackTypes: () => IAIResponseActionType;
 export declare const updateQuotaLimit: (quotaLimit: number) => IAIResponseActionType;
+export declare const updateConversationId: (conversationId: string) => IAIResponseActionType;
+export declare const setHasChunkReceived: (hasChunkReceived: boolean) => IAIResponseActionType;
 //# sourceMappingURL=AIResponseReducer.d.ts.map

package/lib/esm/reducers/AIResponseReducer.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"AIResponseReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/AIResponseReducer.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,qBAAqB,EAAE,MAAM,yBAAyB,CAAC;AAEhE,OAAO,EAEH,qBAAqB,EACrB,gBAAgB,EAEnB,MAAM,yBAAyB,CAAC;AAEjC,eAAO,MAAM,iBAAiB,UACnB,gBAAgB,UACf,qBAAqB,KAC9B,gBAwFF,CAAC;AAGF,eAAO,MAAM,eAAe,QAAO,qBAGJ,CAAC;AAEhC,eAAO,MAAM,gBAAgB,QAAO,qBAGL,CAAC;AAEhC,eAAO,MAAM,sBAAsB,UAAW,MAAM,uBAAuB,MAAM,KAAG,qBAIrD,CAAC;AAEhC,eAAO,MAAM,kBAAkB,kBAAmB,qBAAqB,KAAG,qBAI3C,CAAC;AAEhC,eAAO,MAAM,cAAc,UAAW,MAAM,kBAAiB,OAAO,KAAW,qBAIhD,CAAC;AAEhC,eAAO,MAAM,wBAAwB,iBAAkB,MAAM,KAAG,qBAIjC,CAAC;AAEhC,eAAO,MAAM,2BAA2B,QAAO,qBAGhB,CAAC;AAEhC,eAAO,MAAM,gBAAgB,eAAgB,MAAM,KAAG,qBAIvB,CAAC;AAEhC,eAAO,MAAM,oBAAoB,mBAAoB,MAAM,KAAG,qBAI/B,CAAC;AAEhC,eAAO,MAAM,mBAAmB,qBAAsB,OAAO,KAAG,qBAIjC,CAAC"}

package/lib/esm/reducers/AIResponseReducer.js

@@ -26,6 +26,15 @@ export const aiResponseReducer = (state = initialAIResponseState, action) => {
         case AIResponseConstants.updateQuotaLimit: {
             return Object.assign(Object.assign({}, state), { quotaLimit: action.payload.quotaLimit });
         }
+        case AIResponseConstants.updateConversationId: {
+            return Object.assign(Object.assign({}, state), { aiResponse: state.aiResponse
+                    ? Object.assign(Object.assign({}, state.aiResponse), { conversationId: action.payload.conversationId }) : {
+                    conversationId: action.payload.conversationId,
+                } });
+        }
+        case AIResponseConstants.setHasChunkReceived: {
+            return Object.assign(Object.assign({}, state), { hasChunkReceived: action.payload.hasChunkReceived });
+        }
         default: {
             return state;
         }
@@ -61,3 +70,11 @@ export const updateQuotaLimit = (quotaLimit) => ({
     type: AIResponseConstants.updateQuotaLimit,
     payload: { quotaLimit },
 });
+export const updateConversationId = (conversationId) => ({
+    type: AIResponseConstants.updateConversationId,
+    payload: { conversationId },
+});
+export const setHasChunkReceived = (hasChunkReceived) => ({
+    type: AIResponseConstants.setHasChunkReceived,
+    payload: { hasChunkReceived },
+});

package/lib/esm/reducers/CaseConstNTypes.js

@@ -84,9 +84,9 @@ export const SeverityDescription = {
 };
 //updated description details
 export const SeverityDescriptionDetails = {
-    ["1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */]: 'An issue with a Red Hat Product or Service that is<strong> actively causing serious interruptions to your business critical operations.</strong> This is an issue requiring immediate attention as there is a significant risk to your business.',
-    ["2 (High)" /* SeverityLevelsInternal.SEV_2 */]: 'An issue with a Red Hat Product or Service that is <strong> partially functional </strong>(such as degradation of a service but the service is still available) and actively impacting your business operations. This is an issue on a business critical system requiring accelerated attention.',
-    ["3 (Normal)" /* SeverityLevelsInternal.SEV_3 */]: 'An issue with a Red Hat Product or Service that is <strong> currently functioning as expected </strong> but you either (1) recently experienced a degradation that you are monitoring or seeking a root cause for or (2) you are seeing indicators of a potential loss of functionality to a business critical system.',
+    ["1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */]: 'An issue with a Red Hat Product or Service that is actively causing serious interruptions to your business critical operations. This is an issue requiring immediate attention as there is a significant risk to your business.',
+    ["2 (High)" /* SeverityLevelsInternal.SEV_2 */]: 'An issue with a Red Hat Product or Service that is partially functional (such as degradation of a service but the service is still available) and actively impacting your business operations. This is an issue on a business critical system requiring accelerated attention.',
+    ["3 (Normal)" /* SeverityLevelsInternal.SEV_3 */]: 'An issue with a Red Hat Product or Service that is currently functioning as expected but you either (1) recently experienced a degradation that you are monitoring or seeking a root cause for or (2) you are seeing indicators of a potential loss of functionality to a business critical system.',
     ["4 (Low)" /* SeverityLevelsInternal.SEV_4 */]: 'Typically, a query that does not involve any interruption to your business critical operations. ',
 };
 export const LargeDescriptionErrorMessage = 'Cumulative case description cannot be more than {{limit}} characters';

package/lib/esm/reducers/CaseDiscussionTabReducer.js

@@ -147,7 +147,7 @@ export const setDiscussions = (dispatch, comments, chats, attachments, feedbacks
     }));
     const allDiscussions = [...allComments, ...allChats, ...allAttachments, ...allExternalTrackers];
     const sortedAllDiscussions = orderBy(allDiscussions, 'last_modified_date', 'desc');
-    //set filter dropdown state
+    // set filter dropdown state
     // when we don't have any result for a discussion type, in filter options dropdown list, we make that type disable
     discussionFiltersListState.forEach((filter) => {
         if (filter.value === DiscussionType.ATTACHMENT) {

package/lib/esm/reducers/CaseHelpers.d.ts

@@ -4,7 +4,6 @@ import { IEntitlement } from '@cee-eng/hydrajs/@types/api/public/entitlements';
 import { IContact } from '@cee-eng/hydrajs/@types/models/contact';
 import { ISolrRecommendation } from '@cee-eng/hydrajs/@types/models/solr/solr';
 import { IPortalJwtToken } from '@rh-support/types/shared';
-import React from 'react';
 import { ICaseState } from './CaseConstNTypes';
 export declare const getCaseRecommendations: (docs: ISolrRecommendation[], oldDocs: any) => any[];
 export declare const getCepCommentFromCepDetails: (cepDetails: ICepDetails) => string;
@@ -12,7 +11,7 @@ export declare const getRecommendationObject: (doc: ISolrRecommendation, index:
 export declare const getUpdatedDescription: (issue: string, environment?: string, periodicityOfIssue?: string, timeFramesAndUrgency?: string, v3ClusterName?: string, product?: string, version?: string) => string;
 export declare const getDescriptionWOQues: (issue: string, environment?: string, periodicityOfIssue?: string, timeFramesAndUrgency?: string) => string;
 export declare const getIrtForSLAAndSeverity: (slaProcessId: string, severity: string) => string;
-export declare const getNewSeverityStringDef: (severity: string) => string | React.JSX.Element;
+export declare const getNewSeverityStringDef: (severity: string) => string;
 export declare const getOrtForSLAAndSeverity: (slaProcessId: string, severity: string) => string;
 export declare const getSeverityDescription: (severity: string) => string;
 export declare const isClusterIDValid: (caseState: any, allProducts: any) => boolean;

package/lib/esm/reducers/CaseHelpers.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseHelpers.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseHelpers.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,eAAe,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACpG,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,MAAM,yCAAyC,CAAC;AACvG,OAAO,EAAE,YAAY,EAAE,MAAM,iDAAiD,CAAC;AAC/E,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAC/E,OAAO,EAAE,eAAe,EAAE,MAAM,0BAA0B,CAAC;AAgB3D,OAAO,KAAK,MAAM,OAAO,CAAC;AAI1B,OAAO,EAOH,UAAU,EAkBb,MAAM,mBAAmB,CAAC;AAE3B,eAAO,MAAM,sBAAsB,SAAU,mBAAmB,EAAE,wBAMjE,CAAC;AAEF,eAAO,MAAM,2BAA2B,eAAgB,WAAW,KAAG,MAOrE,CAAC;AAEF,eAAO,MAAM,uBAAuB,QAAS,mBAAmB,SAAS,MAAM,sBAyB9E,CAAC;AAIF,eAAO,MAAM,qBAAqB,UACvB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,kBACb,MAAM,YACZ,MAAM,YACN,MAAM,KACjB,MAyBF,CAAC;AAIF,eAAO,MAAM,oBAAoB,UACtB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,KAC9B,MAQF,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,uBAAuB,aAAc,MAAM,KAAG,MAAM,GAAG,KAAK,CAAC,GAAG,CAAC,OAiB7E,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,sBAAsB,aAAc,MAAM,KAAG,MAKzD,CAAC;AAEF,eAAO,MAAM,gBAAgB,+CAsC5B,CAAC;AAIF,eAAO,MAAM,gBAAgB,cAAe,UAAU,wBAAwB,OAAO,CAAC,eAAe,CAAC,KAAG,OA6BxG,CAAC;AAEF,eAAO,MAAM,oBAAoB,cAClB,UAAU,wBACC,OAAO,CAAC,eAAe,CAAC,KAC/C,OA0BF,CAAC;AAEF,eAAO,MAAM,0BAA0B,cACxB,UAAU,wBACC,OAAO,CAAC,eAAe,CAAC,KAC/C,OAYF,CAAC;AAIF,eAAO,MAAM,6BAA6B,cAC3B,UAAU,wBACC,OAAO,CAAC,eAAe,CAAC,KAC/C,OAkBF,CAAC;AAEF,eAAO,MAAM,iBAAiB,cACf,UAAU,gBACP,YAAY,iBACZ,OAAO,KACtB,OAAO,CAAC,YAAY,CA6EtB,CAAC;AAEF,eAAO,MAAM,wBAAwB,qBAAsB,YAAY,EAAE,KAAG,YAAY,EAEvF,CAAC;AACF,eAAO,MAAM,yBAAyB,qBAAsB,YAAY,EAAE,KAAG,OAE5E,CAAC;AAEF,eAAO,MAAM,yBAAyB,gBACrB,YAAY,6BACE,MAAM,mBAChB,MAAM,KACxB,OAAO,CAAC,YAAY,CAiCtB,CAAC;AACF,eAAO,MAAM,yBAAyB,gBACrB,OAAO,CAAC,YAAY,CAAC,gCACJ,QAAQ,EAAE,KACzC,eAiDF,CAAC"}
+{"version":3,"file":"CaseHelpers.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseHelpers.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,eAAe,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACpG,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,MAAM,yCAAyC,CAAC;AACvG,OAAO,EAAE,YAAY,EAAE,MAAM,iDAAiD,CAAC;AAC/E,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAC/E,OAAO,EAAE,eAAe,EAAE,MAAM,0BAA0B,CAAC;AAmB3D,OAAO,EAOH,UAAU,EAkBb,MAAM,mBAAmB,CAAC;AAE3B,eAAO,MAAM,sBAAsB,SAAU,mBAAmB,EAAE,wBAMjE,CAAC;AAEF,eAAO,MAAM,2BAA2B,eAAgB,WAAW,KAAG,MAOrE,CAAC;AAEF,eAAO,MAAM,uBAAuB,QAAS,mBAAmB,SAAS,MAAM,sBAyB9E,CAAC;AAIF,eAAO,MAAM,qBAAqB,UACvB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,kBACb,MAAM,YACZ,MAAM,YACN,MAAM,KACjB,MAyBF,CAAC;AAIF,eAAO,MAAM,oBAAoB,UACtB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,KAC9B,MAQF,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,uBAAuB,aAAc,MAAM,KAAG,MAM1D,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,sBAAsB,aAAc,MAAM,KAAG,MAKzD,CAAC;AAEF,eAAO,MAAM,gBAAgB,+CAsC5B,CAAC;AAIF,eAAO,MAAM,gBAAgB,cAAe,UAAU,wBAAwB,OAAO,CAAC,eAAe,CAAC,KAAG,OA6BxG,CAAC;AAEF,eAAO,MAAM,oBAAoB,cAClB,UAAU,wBACC,OAAO,CAAC,eAAe,CAAC,KAC/C,OA0BF,CAAC;AAEF,eAAO,MAAM,0BAA0B,cACxB,UAAU,wBACC,OAAO,CAAC,eAAe,CAAC,KAC/C,OAYF,CAAC;AAIF,eAAO,MAAM,6BAA6B,cAC3B,UAAU,wBACC,OAAO,CAAC,eAAe,CAAC,KAC/C,OAkBF,CAAC;AAEF,eAAO,MAAM,iBAAiB,cACf,UAAU,gBACP,YAAY,iBACZ,OAAO,KACtB,OAAO,CAAC,YAAY,CA6EtB,CAAC;AAEF,eAAO,MAAM,wBAAwB,qBAAsB,YAAY,EAAE,KAAG,YAAY,EAEvF,CAAC;AACF,eAAO,MAAM,yBAAyB,qBAAsB,YAAY,EAAE,KAAG,OAE5E,CAAC;AAEF,eAAO,MAAM,yBAAyB,gBACrB,YAAY,6BACE,MAAM,mBAChB,MAAM,KACxB,OAAO,CAAC,YAAY,CAiCtB,CAAC;AACF,eAAO,MAAM,yBAAyB,gBACrB,OAAO,CAAC,YAAY,CAAC,gCACJ,QAAQ,EAAE,KACzC,eAiDF,CAAC"}

package/lib/esm/reducers/CaseHelpers.js

@@ -6,7 +6,6 @@ import map from 'lodash/map';
 import some from 'lodash/some';
 import unionBy from 'lodash/unionBy';
 import uniqBy from 'lodash/uniqBy';
-import React from 'react';
 import { isPhoneValid, trimAndReplacePlus } from '../components/shared/utils';
 import { getIsClusterIdInvalid, isClusterIdEnabledForProduct } from '../utils/caseOpenshiftClusterIdUtils';
 import { CASE_DETAILS_ISSUE_LIMIT, CASE_REFERENCE_NUMBER_LIMIT, CLUSTER_ID_LIMIT, CONTACT_INFO_24X7_LIMIT, DESCRIPTION_LENGTH_LIMIT, HOSTNAME_LENGTH_LIMIT, IDEA_SECOND_KTQUESTION_MAX_LIMIT, ITRForSLASeverity, KTQUESTION_MAX_LIMIT, KtQuestionConstant, SESSION_ENVIRONMENT_LIMIT, SESSION_ISSUE_LIMIT, SESSION_NO_CLUSTER_REASON_EXPLANATION_LENGTH_LIMIT, SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT, SESSION_NOTIFIED_USERS_EXTERNAL_LIMIT, SESSION_NOTIFIED_USERS_INTERNAL_LIMIT, SESSION_PERIODICITY_OF_ISSUE_LIMIT, SESSION_PHONE_LENGTH_LIMIT, SESSION_TIME_FRAMES_URGENCY_LIMIT, SeverityDescription, SeverityDescriptionDetails, TITLE_SUMMARY_LENGTH_LIMIT, } from './CaseConstNTypes';
@@ -91,16 +90,7 @@ export const getNewSeverityStringDef = (severity) => {
     if (isEmpty(severity)) {
         return '';
     }
-    const description = SeverityDescriptionDetails[severity];
-    if (!description) {
-        return '';
-    }
-    if (!description.includes('<')) {
-        return description;
-    }
-    return React.createElement('span', {
-        dangerouslySetInnerHTML: { __html: description },
-    });
+    return SeverityDescriptionDetails[severity];
 };
 export const getOrtForSLAAndSeverity = (slaProcessId, severity) => {
     if (isEmpty(slaProcessId) || isEmpty(severity)) {

package/lib/esm/reducers/RouteConstNTypes.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RouteConstNTypes.d.ts","sourceRoot":"","sources":["../../../src/reducers/RouteConstNTypes.ts"],"names":[],"mappings":"AAAA,MAAM,WAAW,iBAAiB;IAC9B,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,qBAAqB,CAAC,EAAE,MAAM,GAAG,MAAM,CAAC;IAIxC,OAAO,CAAC,EAAE,MAAM,CAAC;IAEjB,UAAU,CAAC,EAAE,MAAM,GAAG,SAAS,CAAC;IAChC,OAAO,CAAC,EAAE,MAAM,CAAC;CACpB;AAED,MAAM,WAAW,qBAAqB;IAClC,EAAE,EAAE,MAAM,GAAG,MAAM,CAAC;IACpB,QAAQ,EAAE,MAAM,CAAC;IAGjB,eAAe,EAAE,MAAM,CAAC;IACxB,KAAK,EAAE,MAAM,CAAC;IACd,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,aAAa,CAAC,EAAE,OAAO,CAAC;IACxB,cAAc,CAAC,EAAE,OAAO,CAAC;CAC5B;AAED,MAAM,WAAW,sBAAsB;IACnC,CAAC,GAAG,EAAE,MAAM,GAAG,OAAO,CAAC,qBAAqB,CAAC,CAAC;CACjD;AAED,MAAM,WAAW,eAAe;CAAG;AACnC,oBAAY,gBAAgB;IACxB,WAAW,gBAAgB;IAC3B,SAAS,cAAc;IACvB,YAAY,iBAAiB;IAC7B,SAAS,cAAc;IACvB,sBAAsB,2BAA2B;IACjD,aAAa,kBAAkB;IAC/B,aAAa,kBAAkB;IAC/B,MAAM,WAAW;IACjB,WAAW,gBAAgB;IAC3B,KAAK,UAAU;CAClB;AAKD,eAAO,MAAM,4BAA4B,EAAE,gBAAgB,EAK1D,CAAC;AAEF,eAAO,MAAM,gCAAgC,EAAE,gBAAgB,EAM9D,CAAC;AAEF,eAAO,MAAM,iCAAiC,oBAQ7C,CAAC;AAEF,eAAO,MAAM,gCAAgC,oBAQ5C,CAAC;AAEF,eAAO,MAAM,4BAA4B,oBAQxC,CAAC;AAGF,eAAO,MAAM,0BAA0B,oBAAiC,CAAC;AAEzE,eAAO,MAAM,mCAAmC,oBAA+D,CAAC;AAEhH,eAAO,MAAM,kCAAkC,oBAO9C,CAAC;AAEF,eAAO,MAAM,+BAA+B,oBAO3C,CAAC;AAEF,eAAO,MAAM,0CAA0C,oBAStD,CAAC;AAEF,eAAO,MAAM,sCAAsC,oBAA4D,CAAC;AAEhH,eAAO,MAAM,qCAAqC,oBAGjD,CAAC;AAEF,eAAO,MAAM,6BAA6B,oBAAiC,CAAC;AAE5E,eAAO,MAAM,wBAAwB,EAAE,gBAAgB,EAKtD,CAAC"}
+{"version":3,"file":"RouteConstNTypes.d.ts","sourceRoot":"","sources":["../../../src/reducers/RouteConstNTypes.ts"],"names":[],"mappings":"AAAA,MAAM,WAAW,iBAAiB;IAC9B,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,qBAAqB,CAAC,EAAE,MAAM,GAAG,MAAM,CAAC;IAIxC,OAAO,CAAC,EAAE,MAAM,CAAC;IAEjB,UAAU,CAAC,EAAE,MAAM,GAAG,SAAS,CAAC;IAChC,OAAO,CAAC,EAAE,MAAM,CAAC;CACpB;AAED,MAAM,WAAW,qBAAqB;IAClC,EAAE,EAAE,MAAM,GAAG,MAAM,CAAC;IACpB,QAAQ,EAAE,MAAM,CAAC;IAGjB,eAAe,EAAE,MAAM,CAAC;IACxB,KAAK,EAAE,MAAM,CAAC;IACd,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,aAAa,CAAC,EAAE,OAAO,CAAC;IACxB,cAAc,CAAC,EAAE,OAAO,CAAC;CAC5B;AAED,MAAM,WAAW,sBAAsB;IACnC,CAAC,GAAG,EAAE,MAAM,GAAG,OAAO,CAAC,qBAAqB,CAAC,CAAC;CACjD;AAED,MAAM,WAAW,eAAe;CAAG;AACnC,oBAAY,gBAAgB;IACxB,WAAW,gBAAgB;IAC3B,SAAS,cAAc;IACvB,YAAY,iBAAiB;IAC7B,SAAS,cAAc;IACvB,sBAAsB,2BAA2B;IACjD,aAAa,kBAAkB;IAC/B,aAAa,kBAAkB;IAC/B,MAAM,WAAW;IACjB,WAAW,gBAAgB;IAC3B,KAAK,UAAU;CAClB;AAKD,eAAO,MAAM,4BAA4B,EAAE,gBAAgB,EAK1D,CAAC;AAEF,eAAO,MAAM,gCAAgC,EAAE,gBAAgB,EAM9D,CAAC;AAEF,eAAO,MAAM,iCAAiC,oBAQ7C,CAAC;AAEF,eAAO,MAAM,gCAAgC,oBAQ5C,CAAC;AAEF,eAAO,MAAM,4BAA4B,oBAQxC,CAAC;AAGF,eAAO,MAAM,0BAA0B,oBAAiC,CAAC;AAEzE,eAAO,MAAM,mCAAmC,oBAA+D,CAAC;AAEhH,eAAO,MAAM,kCAAkC,oBAM9C,CAAC;AAEF,eAAO,MAAM,+BAA+B,oBAO3C,CAAC;AAEF,eAAO,MAAM,0CAA0C,oBAStD,CAAC;AAEF,eAAO,MAAM,sCAAsC,oBAA4D,CAAC;AAEhH,eAAO,MAAM,qCAAqC,oBAGjD,CAAC;AAEF,eAAO,MAAM,6BAA6B,oBAAiC,CAAC;AAE5E,eAAO,MAAM,wBAAwB,EAAE,gBAAgB,EAKtD,CAAC"}

package/lib/esm/reducers/RouteConstNTypes.js

@@ -58,7 +58,6 @@ export const openCaseRouteSectionSequence = [
 export const sessionRestoreCardSections = [AppRouteSections.GET_SUPPORT];
 export const hideFileUploadSidebarWidgetSections = [AppRouteSections.GET_SUPPORT, AppRouteSections.SUBMIT_CASE];
 export const showSidebarRecommendationsSections = [
-    AppRouteSections.RESOURCES,
     AppRouteSections.ADDITIONAL_INFORMATION,
     AppRouteSections.DESCRIBE_IDEA,
     AppRouteSections.CONFIGURATION,