@rh-support/troubleshoot 2.2.48 → 2.2.50

package/lib/esm/components/AccountInfo/AccountSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"AccountSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/AccountSelector.tsx"],"names":[],"mappings":"AAAA,OAAO,2BAA2B,CAAC;AAOnC,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAcrE,UAAU,MAAO,SAAQ,gBAAgB;CAAG;AAE5C,eAAO,MAAM,YAAY,EAAE,MAG1B,CAAC;AAEF,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,eA2KrC;kBA3KQ,eAAe;;;AA+KxB,OAAO,EAAE,eAAe,EAAE,CAAC"}
+{"version":3,"file":"AccountSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/AccountSelector.tsx"],"names":[],"mappings":"AAAA,OAAO,2BAA2B,CAAC;AAOnC,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAcrE,UAAU,MAAO,SAAQ,gBAAgB;CAAG;AAE5C,eAAO,MAAM,YAAY,EAAE,MAG1B,CAAC;AAEF,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,eA4KrC;kBA5KQ,eAAe;;;AAgLxB,OAAO,EAAE,eAAe,EAAE,CAAC"}

package/lib/esm/components/AccountInfo/AccountSelector.js

@@ -119,7 +119,7 @@ function AccountSelector(props) {
                 React.createElement(Trans, null, "Find my account")))),
         React.createElement("div", { className: "account-selector-wrapper" },
             React.createElement(AccountSelectorInternal, { selectedAccounts: [selectedAccount], canBookmarkAccount: canBookmarkAccounts, bookmarkedAccounts: bookmarkedGroupAccounts.data, id: "account-or-bookmark-selector", className: "account-selector", name: "account-or-bookmark-selector", placeholder: t(`Search for an account ${loggedInUserRights.data.isExternal() ? 'or select a bookmark' : ''} `), onSelect: onInternalAccountSelect, disabled: loggedInUserRights.data.isExternal() || selectedAccountDetails.isFetching, isInValid: isSelectedAccountSubscriptionAbused, restrictedOnSubscriptionAbuse: true })),
-        canAccessManagedAccounts && (React.createElement(ManagedAccountsDropdown, { className: "managed-account-selector pf-v5-u-mt-xl", onManagedAccountChange: onManagedAccountChange, managedAccounts: managedAccounts, selectedAccountNumber: accountNumber, disabled: selectedAccountDetails.isFetching })),
+        canAccessManagedAccounts && !isEmpty(managedAccounts.data) && (React.createElement(ManagedAccountsDropdown, { className: "managed-account-selector pf-v5-u-mt-xl", onManagedAccountChange: onManagedAccountChange, managedAccounts: managedAccounts, selectedAccountNumber: accountNumber, disabled: selectedAccountDetails.isFetching })),
         isSelectedAccountSubscriptionAbused && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(InfoCircleIcon, null),
             ' ',

package/lib/esm/components/CaseEditView/CaseDetailsTabs.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AAwBlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,eA+M5C"}
+{"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AAwBlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,eAgN5C"}

package/lib/esm/components/CaseEditView/CaseDetailsTabs.js

@@ -66,14 +66,15 @@ export function CaseDetailsTabs(props) {
         ref: managementTabRef,
         component: (React.createElement(CaseDetailsManagement, { caseNumber: caseNumber, routeProps: props.routeProps, tabRef: managementTabRef })),
     });
-    tabsToRender.push({
-        'data-tracking-id': 'case-details-related-ticket-tab',
-        key: 'relatedTickets',
-        ref: relatedTicketsRef,
-        routePath: 'related-tickets',
-        title: CaseDetailsTabsEnum.RELATED_TICKETS,
-        component: React.createElement(RelatedTickets, null),
-    });
+    loggedInUserRights.data.isInternal() &&
+        tabsToRender.push({
+            'data-tracking-id': 'case-details-related-ticket-tab',
+            key: 'relatedTickets',
+            ref: relatedTicketsRef,
+            routePath: 'related-tickets',
+            title: CaseDetailsTabsEnum.RELATED_TICKETS,
+            component: React.createElement(RelatedTickets, null),
+        });
     tabsToRender.push({
         'data-tracking-id': 'case-details-actionplan-tab',
         key: 'action plan',

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseSolutions.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutions.tsx"],"names":[],"mappings":"AAUA,OAAO,KAAsD,MAAM,OAAO,CAAC;AA+D3E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAUD,eAAO,MAAM,aAAa,+EA2YxB,CAAC"}
+{"version":3,"file":"CaseSolutions.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutions.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAiE3E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAUD,eAAO,MAAM,aAAa,+EAgdxB,CAAC"}

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.js

@@ -19,7 +19,7 @@ var __rest = (this && this.__rest) || function (s, e) {
     return t;
 };
 import { search } from '@cee-eng/hydrajs';
-import { Accordion, AccordionContent, AccordionItem, AccordionToggle } from '@patternfly/react-core';
+import { Accordion, AccordionContent, AccordionItem, AccordionToggle, Button, Modal, ModalVariant, } from '@patternfly/react-core';
 import { PaginatedList, ToastNotification } from '@rh-support/components';
 import { AbilityContext, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
 import { getSolrParams } from '@rh-support/utils';
@@ -28,12 +28,14 @@ import isEqual from 'lodash/isEqual';
 import some from 'lodash/some';
 import React, { forwardRef, useContext, useEffect, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
+import { CaseStatusEnum } from '../../../constants/caseDetailsConstants';
 import { useCaseDispatch, useCaseSelector } from '../../../context/CaseContext';
 import { useRecommendationDispatchContext, useRecommendationStateContext, } from '../../../context/RecommendationContext';
 import { useCaseUpdateErrorMessage } from '../../../hooks/useCaseUpdateErrorMessage';
 import { updateCaseDetails } from '../../../reducers/CaseReducer';
 import { fetchRecommendations } from '../../../reducers/RecommendationsReducer';
 import { CaseSolutionsItem } from './CaseSolutionsItem';
+import { HandpickedItem } from './HandpicketItem';
 // some of the pinned and hadpicked titles are set to 'Red Hat Knowledge Base'
 // this workaround is added till backend fix
 const titleFix = (recommendations, allDocs) => __awaiter(void 0, void 0, void 0, function* () {
@@ -81,26 +83,44 @@ const titleFix = (recommendations, allDocs) => __awaiter(void 0, void 0, void 0,
 // A recommendation can be both link and pin. We use pinnedBy and linkedBy fileds to identify them
 export const CaseSolutions = forwardRef((props, ref) => {
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { product, version, summary, description, recomendationsObj, isFetchingCaseDetails } = useCaseSelector((state) => ({
+    const { product, version, summary, description, recomendationsObj, isFetchingCaseDetails, caseStatus } = useCaseSelector((state) => ({
         product: state.caseDetails.product,
         version: state.caseDetails.version,
         summary: state.caseDetails.summary,
         description: state.caseDetails.description,
         recomendationsObj: state.caseDetails.caseResourceLinks,
         isFetchingCaseDetails: state.isFetchingCaseDetails,
+        caseStatus: state.caseDetails.status,
     }), isEqual);
     const caseDispatch = useCaseDispatch();
     const { recommendationState: { isLoadingRecommendations, allDocs }, } = useRecommendationStateContext();
     const recommendationsDispatch = useRecommendationDispatchContext();
     const { caseNumber, isSecureSupportAccount } = props;
     const [isPinLoading, setIsPinLoading] = useState({});
-    const [expanded, setExpanded] = useState('sol-handpicked');
+    const [isCaseCloseLoading, setIsCaseCloseLoading] = useState(false);
+    const [handPickedOpen, setHandPickedOpen] = useState(false);
+    const [pinnedOpen, setPinnedOpen] = useState(false);
     const [recommendations, setRecommendations] = useState([]);
     const [topRecommendations, setTopRecommendations] = useState([]);
+    const [isCloseCaseModalOpen, setIsCloseCaseModalOpen] = useState(false);
     const ability = useContext(AbilityContext);
     const { t } = useTranslation();
     const hasPin = some(recommendations, (p) => p.isPinned);
     const hasLink = some(recommendations, (p) => p.isLinked);
+    const handleCaseClose = () => __awaiter(void 0, void 0, void 0, function* () {
+        try {
+            setIsCaseCloseLoading(true);
+            yield updateCaseDetails(caseDispatch, props.caseNumber, { status: CaseStatusEnum.CLOSED });
+            ToastNotification.addSuccessMessage(t('Status has been successfully updated'));
+            setIsCloseCaseModalOpen(false);
+        }
+        catch (err) {
+            caseUpdateError.showError(err, t('Status failed to update'));
+        }
+        finally {
+            setIsCaseCloseLoading(false);
+        }
+    });
     const updateRecommendation = (recommendationToUpdate, linked) => __awaiter(void 0, void 0, void 0, function* () {
         const recommendation = {
             resourceId: recommendationToUpdate.resourceId,
@@ -210,49 +230,57 @@ export const CaseSolutions = forwardRef((props, ref) => {
         }
     }, [allDocs, isFetchingCaseDetails, isLoadingRecommendations, recomendationsObj]);
     const renderTopRecommendations = (recommendation, index, type) => (React.createElement(React.Fragment, null,
-        canPinUnpin && (React.createElement(CaseSolutionsItem, { showPin: true, type: type, pinTitle: recommendation.isPinned ? 'Unpin' : 'Pin', isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, recommendation.isPinned, undefined) })),
-        canLinkUnlink && (React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isLinked ? 'Unlink' : 'Link', isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked) }))));
+        canPinUnpin && (React.createElement(CaseSolutionsItem, { showPin: true, type: type, pinTitle: recommendation.isPinned ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, recommendation.isPinned, undefined) })),
+        canLinkUnlink && (React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isLinked ? t('Unlink') : t('Link'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked) }))));
     // customer logged in: we show pins and perform pin/unpin
-    const renderPinsByCustomer = (recommendation, index, type) => (React.createElement(CaseSolutionsItem, { showPin: true, type: type, pinTitle: recommendation.isPinned ? 'Unpin' : 'Pin', isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, recommendation.isPinned, undefined) }));
+    const renderPinsByCustomer = (recommendation, index, type) => (React.createElement(CaseSolutionsItem, { showPin: true, isPinned: true, type: type, pinTitle: recommendation.isPinned ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, recommendation.isPinned, undefined) }));
     // customer logged in: we show links but perform pin/unpin
-    const renderHandpickedCustomerView = (recommendation, index, type) => (React.createElement(CaseSolutionsItem, { showPin: true, type: type, pinTitle: recommendation.isPinnedAndLinked ? 'Unpin' : 'Pin', isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, recommendation.isPinned, undefined) }));
+    const renderHandpickedCustomerView = (recommendation, index, type) => (React.createElement(HandpickedItem, { type: type, caseNumber: props.caseNumber, pinTitle: recommendation.isPinnedAndLinked ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onRecommendationLike: () => setIsCloseCaseModalOpen(true) }));
     // redhatter logged in: we show pins but perform link/unlink
-    const renderPinnedByCustomerRedhatterView = (recommendation, index, type) => (React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isPinnedAndLinked ? 'Unpin' : 'Pin', isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked) }));
+    const renderPinnedByCustomerRedhatterView = (recommendation, index, type) => (React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isPinnedAndLinked ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked) }));
     // redhatter logged in: we show links and perform link/unlink
-    const renderHandPickedByRedHatter = (recommendation, index, type) => (React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isLinked ? 'Unlink' : 'Link', isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked) }));
-    const setExpandedSection = (id) => {
-        expanded === id ? setExpanded('') : setExpanded(id);
-    };
+    const renderHandPickedByRedHatter = (recommendation, index, type) => (React.createElement("div", { className: "pf-v5-u-ml-lg" },
+        React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isLinked ? t('Unlink') : t('Link'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked) })));
+    const linkedRecommendations = recommendations.filter((r) => r.isLinked);
+    const pinnedRecommendations = recommendations.filter((r) => r.isPinned);
+    const closeCaseModal = (React.createElement(Modal, { variant: ModalVariant.small, title: t('Did this solve your case?'), isOpen: isCloseCaseModalOpen && caseStatus !== CaseStatusEnum.CLOSED, onClose: () => setIsCloseCaseModalOpen(false), actions: [
+            React.createElement(Button, { variant: "primary", isDisabled: isCaseCloseLoading, onClick: () => setIsCloseCaseModalOpen(false), key: "keep-case-open-btn" },
+                React.createElement(Trans, null, "Keep it open")),
+            React.createElement(Button, { variant: "secondary", isDisabled: isCaseCloseLoading, isLoading: isCaseCloseLoading, key: "close-case-btn", onClick: handleCaseClose },
+                React.createElement(Trans, null, "Close case")),
+        ] },
+        React.createElement(Trans, null, "We're glad to hear this article was helpful. Would you like to close this case or keep it open? You can still view the case after it closes.")));
     return (React.createElement(React.Fragment, null,
+        closeCaseModal,
+        React.createElement(Accordion, { isBordered: true, asDefinitionList: false, className: "card card-white case-details-aside-solutions" },
+            React.createElement(AccordionItem, null,
+                React.createElement(AccordionToggle, { id: "sol-handpicked", isExpanded: handPickedOpen, onClick: () => setHandPickedOpen((pre) => !pre) },
+                    React.createElement("span", null, canLinkUnlink ? React.createElement(Trans, null, "Handpicked by you") : React.createElement(Trans, null, "Handpicked for this case")),
+                    React.createElement("span", { className: "badge-item pf-v5-u-font-size-sm pf-v5-u-mx-sm" }, linkedRecommendations.length)),
+                React.createElement(AccordionContent, { isHidden: !handPickedOpen }, !hasLink ? (React.createElement(Trans, null, "If a Red Hat engineer finds an article or solution that can help with your case, they'll pin it here.")) : (React.createElement(PaginatedList, { id: "case-details-handpicked-recommendations", listItems: linkedRecommendations.map((rec, index) => canLinkUnlink
+                        ? renderHandPickedByRedHatter(rec, index, 'handpicked-recommendations')
+                        : renderHandpickedCustomerView(rec, index, 'handpicked-recommendations')), perPage: 5, className: "list-icons list-icons-flush", isFetching: !!isLoadingRecommendations, perPageOptions: [
+                        { title: '5', value: 5 },
+                        { title: '10', value: 10 },
+                    ] })))),
+            React.createElement(AccordionItem, null,
+                React.createElement(AccordionToggle, { id: "sol-pinned", isExpanded: pinnedOpen, onClick: () => setPinnedOpen((pre) => !pre) },
+                    React.createElement("span", null, canLinkUnlink ? (React.createElement(Trans, null, "Pinned by customer")) : (React.createElement(Trans, null, "My pinned recommendations"))),
+                    React.createElement("span", { className: "badge-item pf-v5-u-font-size-sm pf-v5-u-mx-sm" }, pinnedRecommendations.length)),
+                React.createElement(AccordionContent, { isHidden: !pinnedOpen }, !hasPin ? (React.createElement(Trans, null, "When you save a recommended article or solution, you'll see it here. Saved items display only in this case and are not saved for later.")) : (React.createElement(PaginatedList, { id: "case-details-pinned-recommendations", listItems: pinnedRecommendations.map((rec, index) => canLinkUnlink
+                        ? renderPinnedByCustomerRedhatterView(rec, index, 'pinned-recommendations')
+                        : renderPinsByCustomer(rec, index, 'pinned-recommendations')), perPage: 5, className: "list-icons list-icons-flush", isFetching: !!isLoadingRecommendations, perPageOptions: [
+                        { title: '5', value: 5 },
+                        { title: '10', value: 10 },
+                    ] }))))),
         topRecommendations.length > 0 && (React.createElement("div", { className: "card card-white card-support recommendations", ref: ref },
             React.createElement("h3", { className: "card-heading" },
-                React.createElement(Trans, null, "Top recommendations")),
+                React.createElement(Trans, null, "Knowledgebase recommendations")),
             React.createElement("div", { className: "card-body" },
-                React.createElement(PaginatedList, { id: "case-details-top-recommendations", className: "list-icons list-icons-flush", listItems: topRecommendations.map((rec, index) => renderTopRecommendations(rec, index, 'top-recommendations')), perPage: 5, isFetching: !!isLoadingRecommendations, perPageOptions: [
+                React.createElement(PaginatedList, { id: "case-details-top-recommendations", className: "list-icons list-icons-flush", listItems: topRecommendations
+                        .filter((r) => !pinnedRecommendations.some((pr) => pr.resourceId === r.resourceId))
+                        .map((rec, index) => renderTopRecommendations(rec, index, 'top-recommendations')), perPage: 5, isFetching: !!isLoadingRecommendations, perPageOptions: [
                         { title: '5', value: 5 },
                         { title: '10', value: 10 },
-                    ] })))),
-        (hasPin || hasLink) && (React.createElement(Accordion, { asDefinitionList: false, className: "card card-white case-details-aside-solutions" },
-            hasLink && (React.createElement(AccordionItem, null,
-                React.createElement(AccordionToggle, { id: "sol-handpicked", isExpanded: expanded === 'sol-handpicked', onClick: () => setExpandedSection('sol-handpicked') }, canLinkUnlink ? React.createElement(Trans, null, "Handpicked by you") : React.createElement(Trans, null, "Handpicked for you")),
-                React.createElement(AccordionContent, { isHidden: expanded !== 'sol-handpicked' },
-                    React.createElement(PaginatedList, { id: "case-details-handpicked-recommendations", listItems: recommendations
-                            .filter((r) => r.isLinked)
-                            .map((rec, index) => canLinkUnlink
-                            ? renderHandPickedByRedHatter(rec, index, 'handpicked-recommendations')
-                            : renderHandpickedCustomerView(rec, index, 'handpicked-recommendations')), perPage: 5, className: "list-icons list-icons-flush", isFetching: !!isLoadingRecommendations, perPageOptions: [
-                            { title: '5', value: 5 },
-                            { title: '10', value: 10 },
-                        ] })))),
-            hasPin && (React.createElement(AccordionItem, null,
-                React.createElement(AccordionToggle, { id: "sol-pinned", isExpanded: expanded === 'sol-pinned', onClick: () => setExpandedSection('sol-pinned') }, canLinkUnlink ? React.createElement(Trans, null, "Pinned by customer") : React.createElement(Trans, null, "Your pins")),
-                React.createElement(AccordionContent, { isHidden: expanded !== 'sol-pinned' },
-                    React.createElement(PaginatedList, { id: "case-details-pinned-recommendations", listItems: recommendations
-                            .filter((r) => r.isPinned)
-                            .map((rec, index) => canLinkUnlink
-                            ? renderPinnedByCustomerRedhatterView(rec, index, 'pinned-recommendations')
-                            : renderPinsByCustomer(rec, index, 'pinned-recommendations')), perPage: 5, className: "list-icons list-icons-flush", isFetching: !!isLoadingRecommendations, perPageOptions: [
-                            { title: '5', value: 5 },
-                            { title: '10', value: 10 },
-                        ] }))))))));
+                    ] }))))));
 });

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutionsItem.d.ts

@@ -1,6 +1,8 @@
 import { ICaseResourceLink } from '@cee-eng/hydrajs/@types/api/public/case';
+import { CaseRecommendationEvalEnum } from '../../../constants/caseDetailsConstants';
 interface IProps {
     showPin?: boolean;
+    isPinned?: boolean;
     showLink?: boolean;
     pinTitle: string;
     index: number;
@@ -9,10 +11,11 @@ interface IProps {
     onPinClicked: () => void;
     type: string;
 }
-interface ICaseDetailAsideRecommendation extends Partial<ICaseResourceLink> {
+export interface ICaseDetailAsideRecommendation extends Partial<ICaseResourceLink> {
     isPinned?: boolean;
     isLinked?: boolean;
     solutionAbstract?: string;
+    customerEvaluation?: CaseRecommendationEvalEnum;
 }
 export declare function CaseSolutionsItem(props: IProps): JSX.Element;
 export {};

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutionsItem.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseSolutionsItem.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutionsItem.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,iBAAiB,EAAE,MAAM,yCAAyC,CAAC;AAS5E,UAAU,MAAM;IACZ,OAAO,CAAC,EAAE,OAAO,CAAC;IAClB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,8BAA8B,CAAC;IAC/C,YAAY,EAAE,GAAG,CAAC;IAClB,YAAY,EAAE,MAAM,IAAI,CAAC;IACzB,IAAI,EAAE,MAAM,CAAC;CAChB;AAED,UAAU,8BAA+B,SAAQ,OAAO,CAAC,iBAAiB,CAAC;IACvE,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,gBAAgB,CAAC,EAAE,MAAM,CAAC;CAC7B;AAED,wBAAgB,iBAAiB,CAAC,KAAK,EAAE,MAAM,eA4C9C"}
+{"version":3,"file":"CaseSolutionsItem.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutionsItem.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,iBAAiB,EAAE,MAAM,yCAAyC,CAAC;AAU5E,OAAO,EAAE,0BAA0B,EAAE,MAAM,yCAAyC,CAAC;AACrF,UAAU,MAAM;IACZ,OAAO,CAAC,EAAE,OAAO,CAAC;IAClB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,8BAA8B,CAAC;IAC/C,YAAY,EAAE,GAAG,CAAC;IAClB,YAAY,EAAE,MAAM,IAAI,CAAC;IACzB,IAAI,EAAE,MAAM,CAAC;CAChB;AAED,MAAM,WAAW,8BAA+B,SAAQ,OAAO,CAAC,iBAAiB,CAAC;IAC9E,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,kBAAkB,CAAC,EAAE,0BAA0B,CAAC;CACnD;AAED,wBAAgB,iBAAiB,CAAC,KAAK,EAAE,MAAM,eAsD9C"}

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutionsItem.js

@@ -1,6 +1,7 @@
-import { Button } from '@patternfly/react-core';
+import { Button, Icon } from '@patternfly/react-core';
 import LinkIcon from '@patternfly/react-icons/dist/js/icons/link-icon';
-import ThumbTackIcon from '@patternfly/react-icons/dist/js/icons/thumb-tack-icon';
+import OutlinedStarIcon from '@patternfly/react-icons/dist/js/icons/outlined-star-icon';
+import StarIcon from '@patternfly/react-icons/dist/js/icons/star-icon';
 import { LoadingIndicator } from '@rh-support/components';
 import { cleanupMarkDown, decodeMarkTag, truncate } from '@rh-support/utils';
 import DOMPurify from 'dompurify';
@@ -9,11 +10,12 @@ export function CaseSolutionsItem(props) {
     const maxTitleLength = 150;
     const maxAbstractLength = 150;
     const isLoading = !!props.isPinLoading[props.recommendation.resourceId];
-    return (React.createElement(React.Fragment, null,
+    return (React.createElement("div", null,
         React.createElement("div", { className: "recommendation-header" },
             React.createElement(Button, { title: props.pinTitle, onClick: props.onPinClicked, "data-tracking-id": `case-resource-${props.pinTitle}`, variant: "plain", className: "list-icon" },
                 isLoading && React.createElement(LoadingIndicator, { show: isLoading, size: "xs" }),
-                !isLoading && props.showPin && React.createElement(ThumbTackIcon, { className: "pinned-resource" }),
+                !isLoading && props.showPin && (React.createElement(React.Fragment, null,
+                    React.createElement(Icon, { size: "md" }, props.isPinned ? (React.createElement(StarIcon, { className: "pinned-resource", color: "0066cc" })) : (React.createElement(OutlinedStarIcon, { className: "pinned-resource", color: "0066cc" }))))),
                 !isLoading && props.showLink && React.createElement(LinkIcon, null)),
             React.createElement("a", { href: props.recommendation.resourceViewURI, "data-tracking-id": `case-resource-${props.type}-link-${props.index}`, target: "_blank", rel: "noopener noreferrer", dangerouslySetInnerHTML: {
                     __html: DOMPurify.sanitize(truncate(decodeMarkTag(props.recommendation.title || ''), maxTitleLength)),

package/lib/esm/components/CaseEditView/CaseSolutions/HandpicketItem.d.ts

@@ -0,0 +1,13 @@
+import { ICaseDetailAsideRecommendation } from './CaseSolutionsItem';
+interface IProps {
+    pinTitle: string;
+    caseNumber: string;
+    index: number;
+    recommendation: ICaseDetailAsideRecommendation;
+    isPinLoading: any;
+    onRecommendationLike: () => void;
+    type: string;
+}
+export declare function HandpickedItem(props: IProps): JSX.Element;
+export {};
+//# sourceMappingURL=HandpicketItem.d.ts.map

package/lib/esm/components/CaseEditView/CaseSolutions/HandpicketItem.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"HandpicketItem.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/HandpicketItem.tsx"],"names":[],"mappings":"AAcA,OAAO,EAAE,8BAA8B,EAAE,MAAM,qBAAqB,CAAC;AAErE,UAAU,MAAM;IACZ,QAAQ,EAAE,MAAM,CAAC;IACjB,UAAU,EAAE,MAAM,CAAC;IACnB,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,8BAA8B,CAAC;IAC/C,YAAY,EAAE,GAAG,CAAC;IAClB,oBAAoB,EAAE,MAAM,IAAI,CAAC;IACjC,IAAI,EAAE,MAAM,CAAC;CAChB;AAED,wBAAgB,cAAc,CAAC,KAAK,EAAE,MAAM,eAwH3C"}

package/lib/esm/components/CaseEditView/CaseSolutions/HandpicketItem.js

@@ -0,0 +1,76 @@
+var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
+    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
+    return new (P || (P = Promise))(function (resolve, reject) {
+        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
+        function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
+        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }
+        step((generator = generator.apply(thisArg, _arguments || [])).next());
+    });
+};
+import { kcs } from '@cee-eng/hydrajs';
+import { ActionList, ActionListItem, Button, Icon } from '@patternfly/react-core';
+import OutlinedThumbsDownIcon from '@patternfly/react-icons/dist/js/icons/outlined-thumbs-down-icon';
+import OutlinedThumbsUpIcon from '@patternfly/react-icons/dist/js/icons/outlined-thumbs-up-icon';
+import ThumbsDownIcon from '@patternfly/react-icons/dist/js/icons/thumbs-down-icon';
+import ThumbsUpIcon from '@patternfly/react-icons/dist/js/icons/thumbs-up-icon';
+import { LoadingIndicator } from '@rh-support/components';
+import { cleanupMarkDown, decodeMarkTag, truncate } from '@rh-support/utils';
+import DOMPurify from 'dompurify';
+import React, { useState } from 'react';
+import { Trans } from 'react-i18next';
+import { CaseRecommendationEvalEnum } from '../../../constants/caseDetailsConstants';
+export function HandpickedItem(props) {
+    const { recommendation } = props;
+    const [evaluation, setEvaluation] = useState((recommendation === null || recommendation === void 0 ? void 0 : recommendation.customerEvaluation) || CaseRecommendationEvalEnum.NEUTRAL);
+    const [helpfulBtnLoading, setHelpfulBtnLoading] = useState(false);
+    const [notHelpfulBtnLoading, setNotHelpfulBtnLoading] = useState(false);
+    const maxAbstractLength = 150;
+    const maxTitleLength = 150;
+    const updateEvaluation = (customerEvaluation) => __awaiter(this, void 0, void 0, function* () {
+        if (customerEvaluation === CaseRecommendationEvalEnum.HELPFUL) {
+            setHelpfulBtnLoading(true);
+        }
+        else {
+            setNotHelpfulBtnLoading(true);
+        }
+        if (evaluation === customerEvaluation)
+            customerEvaluation = CaseRecommendationEvalEnum.NEUTRAL;
+        setEvaluation(customerEvaluation);
+        const evalBody = {
+            caseNumber: props.caseNumber,
+            customerEvaluation: customerEvaluation,
+            resourceType: recommendation.resourceType,
+            resourceId: recommendation.resourceId,
+        };
+        //resourceURI is required for non Solution/Article KCS resources
+        if (recommendation.resourceType !== 'Solution') {
+            evalBody.resourceURI = recommendation.resourceURI;
+        }
+        try {
+            yield kcs.postResourceEvaluation(evalBody);
+        }
+        catch (e) {
+            //
+        }
+        setHelpfulBtnLoading(false);
+        setNotHelpfulBtnLoading(false);
+        if (customerEvaluation === CaseRecommendationEvalEnum.HELPFUL) {
+            props.onRecommendationLike();
+        }
+    });
+    return (React.createElement("div", { className: "handpicked-resource pf-v5-u-mx-sm" },
+        React.createElement("div", { className: "recommendation-header" },
+            React.createElement("a", { href: recommendation.resourceViewURI, "data-tracking-id": `case-resource-${props.type}-link-${props.index}`, target: "_blank", rel: "noopener noreferrer", dangerouslySetInnerHTML: {
+                    __html: DOMPurify.sanitize(truncate(decodeMarkTag(recommendation.title || ''), maxTitleLength)),
+                } })),
+        React.createElement("div", { className: "result-body", dangerouslySetInnerHTML: {
+                __html: DOMPurify.sanitize(truncate(cleanupMarkDown(decodeMarkTag(props.recommendation.solutionAbstract || '')), maxAbstractLength)),
+            } }),
+        React.createElement(ActionList, { className: "pf-v5-u-my-xs" },
+            React.createElement(ActionListItem, null,
+                React.createElement(Button, { variant: "link", isDisabled: helpfulBtnLoading || notHelpfulBtnLoading, icon: helpfulBtnLoading ? (React.createElement(LoadingIndicator, { show: true, size: "xs" })) : (React.createElement(Icon, { size: "md", className: "eval-icons" }, evaluation === CaseRecommendationEvalEnum.HELPFUL ? (React.createElement(ThumbsUpIcon, null)) : (React.createElement(OutlinedThumbsUpIcon, null)))), onClick: () => updateEvaluation(CaseRecommendationEvalEnum.HELPFUL), "data-tracking-id": "recommendation-helpful" },
+                    React.createElement(Trans, null, "This was helpful"))),
+            React.createElement(ActionListItem, { className: "pf-v5-u-ml-lg" },
+                React.createElement(Button, { variant: "link", isDisabled: helpfulBtnLoading || notHelpfulBtnLoading, icon: notHelpfulBtnLoading ? (React.createElement(LoadingIndicator, { show: true, size: "xs" })) : (React.createElement(Icon, { size: "md", className: "eval-icons" }, evaluation === CaseRecommendationEvalEnum.NOT_HELPFUL ? (React.createElement(ThumbsDownIcon, null)) : (React.createElement(OutlinedThumbsDownIcon, null)))), onClick: () => updateEvaluation(CaseRecommendationEvalEnum.NOT_HELPFUL), "data-tracking-id": "recommendation-not-helpful" },
+                    React.createElement(Trans, null, "Not helpful"))))));
+}

package/lib/esm/components/CaseEditView/Tabs/RelatedTickets/RelatedTickets.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"RelatedTickets.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/RelatedTickets/RelatedTickets.tsx"],"names":[],"mappings":"AAsCA,QAAA,MAAM,cAAc,mBAsLnB,CAAC;AAEF,eAAe,cAAc,CAAC"}
+{"version":3,"file":"RelatedTickets.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/RelatedTickets/RelatedTickets.tsx"],"names":[],"mappings":"AAmCA,QAAA,MAAM,cAAc,mBA0KnB,CAAC;AAEF,eAAe,cAAc,CAAC"}

package/lib/esm/components/CaseEditView/Tabs/RelatedTickets/RelatedTickets.js

@@ -7,14 +7,11 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { kase } from '@cee-eng/hydrajs';
 import { Badge, EmptyState, EmptyStateHeader, EmptyStateIcon, EmptyStateVariant, Pagination, SearchInput, ToggleGroup, ToggleGroupItem, } from '@patternfly/react-core';
 import CubesIcon from '@patternfly/react-icons/dist/esm/icons/cubes-icon';
 import { Table, Tbody, Td, Th, Thead, Tr } from '@patternfly/react-table';
-import { useFetch } from '@rh-support/components';
-import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import isEqual from 'lodash/isEqual';
-import React, { useContext, useEffect, useState } from 'react';
+import React, { useEffect, useState } from 'react';
 import { useTranslation } from 'react-i18next';
 import { useCaseSelector } from '../../../../context/CaseContext';
 const columnNames = {
@@ -24,21 +21,19 @@ const columnNames = {
     title: 'Summary',
 };
 const RelatedTickets = () => {
-    const { globalMetadataState: { loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
     const [activeToggleKey, setActiveToggleKey] = useState('all');
     const [currentPage, setCurrentPage] = useState(1);
     const [itemsPerPage, setItemsPerPage] = useState(10);
     const [searchQuery, setSearchQuery] = useState('');
-    const { caseNumber, bugzillaFetch } = useCaseSelector((state) => ({
+    const { caseNumber, bugzillaFetch, externalTrackers } = useCaseSelector((state) => ({
         caseNumber: state.caseDetails.caseNumber,
         bugzillaFetch: state.caseDetails.bugzillas,
+        externalTrackers: state.caseDetails.externalTrackers,
     }), isEqual);
-    const { request: getCaseJiras } = useFetch(kase.fetchLinkedJiras, {
-        propgateErrors: true,
-    });
     const [bugzillaData, setBugzillaData] = useState([]);
     const [jiraData, setJiraData] = useState([]);
     const { t } = useTranslation();
+    // reset pagination when searching for edge case
     useEffect(() => {
         setCurrentPage(1);
     }, [searchQuery, activeToggleKey]);
@@ -54,18 +49,16 @@ const RelatedTickets = () => {
                     date: new Date(bugzilla.linkedAt),
                 }));
                 setBugzillaData(bugzillaTransformed);
-                if (loggedInUserRights.data.isInternal()) {
-                    const jiraResults = yield getCaseJiras(caseNumber);
-                    const jiraTransformed = jiraResults.map((jira) => ({
-                        id: jira.resourceKey,
-                        type: 'Jira',
-                        link: jira.resourceURL || '',
-                        status: jira.status || 'N/A',
-                        title: jira.title || 'N/A',
-                        date: new Date(jira.createdDate),
-                    }));
-                    setJiraData(jiraTransformed);
-                }
+                const jiraResults = externalTrackers;
+                const jiraTransformed = jiraResults.map((jira) => ({
+                    id: jira.resourceKey,
+                    type: 'Jira',
+                    link: jira.resourceURL || '',
+                    status: jira.status || 'N/A',
+                    title: jira.title || 'N/A',
+                    date: new Date(jira.createdAt),
+                }));
+                setJiraData(jiraTransformed);
             }
             catch (error) {
                 console.log(error);
@@ -73,9 +66,8 @@ const RelatedTickets = () => {
         });
         fetchData();
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [bugzillaFetch, caseNumber, loggedInUserRights.data]);
-    // don't add the jiradata into the combination if not internal
-    const combinedData = [...bugzillaData, ...(loggedInUserRights.data.isInternal() ? jiraData : [])].sort((a, b) => b.date.getTime() - a.date.getTime());
+    }, [bugzillaFetch, caseNumber, externalTrackers]);
+    const combinedData = [...bugzillaData, ...jiraData].sort((a, b) => b.date.getTime() - a.date.getTime());
     const filteredData = combinedData.filter((item) => {
         const lowercasedQuery = searchQuery.toLowerCase();
         if (searchQuery &&
@@ -88,7 +80,7 @@ const RelatedTickets = () => {
         if (activeToggleKey === 'bugzilla')
             return item.type === 'Bugzilla';
         if (activeToggleKey === 'jira')
-            return item.type === 'Jira' && loggedInUserRights.data.isInternal();
+            return item.type === 'Jira';
         return true;
     });
     //pagination
@@ -96,10 +88,9 @@ const RelatedTickets = () => {
     const endIdx = startIdx + itemsPerPage;
     const displayData = filteredData.slice(startIdx, endIdx);
     return (React.createElement("section", { className: "card card-white" },
-        (activeToggleKey === 'all' &&
-            (bugzillaData.length > 0 || (jiraData.length > 0 && loggedInUserRights.data.isInternal()))) ||
+        (activeToggleKey === 'all' && (bugzillaData.length > 0 || jiraData.length > 0)) ||
             (activeToggleKey === 'bugzilla' && bugzillaData.length > 0) ||
-            (activeToggleKey === 'jira' && jiraData.length > 0 && loggedInUserRights.data.isInternal()) ? (React.createElement("div", { className: "related-ticket-search-input-container", id: "related-ticket-search-container" },
+            (activeToggleKey === 'jira' && jiraData.length > 0) ? (React.createElement("div", { className: "related-ticket-search-input-container", id: "related-ticket-search-container" },
             React.createElement(SearchInput, { className: "related-ticket-search-input", placeholder: t('Search by Task ID or Summary'), value: searchQuery, onChange: (event) => setSearchQuery(event.currentTarget.value), onClear: () => setSearchQuery('') }))) : null,
         React.createElement(ToggleGroup, { "aria-label": "Toggle Group" },
             React.createElement(ToggleGroupItem, { text: t('All'), isSelected: activeToggleKey === 'all', onChange: () => setActiveToggleKey('all'), "data-tracking-id": 'related-ticket-all' }),

package/lib/esm/components/SessionRestore/SessionRestore.js

@@ -81,7 +81,7 @@ export function SessionRestore(props) {
             let session = {
                 userAgent,
                 originatingSystem: userAgent,
-                referrerUrl: referrerUrl.substring(0, SESSION_REFERRER_URL_LIMIT),
+                referrerUrl: (caseDetails.referrer || referrerUrl).substring(0, SESSION_REFERRER_URL_LIMIT),
             };
             !sessionRestore.sessionCreationStatus.isCreating &&
                 !sessionRestore.sessionCreationStatus.isError &&

package/lib/esm/components/shared/fileUpload/reducer/AttachmentHelper.js

@@ -209,6 +209,7 @@ export const uploadFile = ({ dispatch, idToUploadTo, localFile, originalFile, in
                 size: localFile.size,
             }, putObjectRequest, listener, true, { partSize: 5 * 1024 * 1024, queueSize: 5 }, isSecureSupport, Object.assign(Object.assign({}, slowUploadConfig), { preferSlowS3Upload: Config.userConfig.preferSlowS3Upload }));
         }
+        attachmentId && updateAttachmentIdForFile(dispatch, attachmentId, index);
         const uploadPayload = {
             uploadStatus: isSessionId ? UploadStatusConstants.uploadedOnSession : UploadStatusConstants.uploadedOnCase,
             uploadErrorMessage: '',
@@ -216,7 +217,6 @@ export const uploadFile = ({ dispatch, idToUploadTo, localFile, originalFile, in
             onAbort: undefined,
         };
         updateUploadMetadata(dispatch, index, uploadPayload);
-        attachmentId && updateAttachmentIdForFile(dispatch, attachmentId, index);
         if (isSessionId && needsAnalyzing) {
             doSosReportAnalysisForFile(dispatch, idToUploadTo, attachmentId, localFile, isSessionId, index);
         }

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAWA,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAqB,eAAe,EAAE,MAAM,iCAAiC,CAAC;AASrF,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,eA6VtD"}
+{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAWA,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAqB,eAAe,EAAE,MAAM,iCAAiC,CAAC;AASrF,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,eAoWtD"}

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js

@@ -74,6 +74,12 @@ export function GlobalTroubleshootEffects(props) {
         if (isFirstMountProduct.current) {
             const productFromUrl = urlQueryParams.product;
             const versionFromUrl = urlQueryParams.version;
+            const sourceFromUrl = urlQueryParams.source;
+            if (sourceFromUrl) {
+                setCaseDetails(caseDispatch, {
+                    referrer: sourceFromUrl,
+                });
+            }
             if (!productFromUrl ||
                 allProducts.isFetching ||
                 allProducts.isError ||

package/lib/esm/constants/caseDetailsConstants.d.ts

@@ -13,6 +13,11 @@ export declare enum CaseStatusEnum {
     WAITING_ON_CUSTOMER = "Waiting on Customer",
     WAITING_ON_REDHAT = "Waiting on Red Hat"
 }
+export declare enum CaseRecommendationEvalEnum {
+    HELPFUL = "1",
+    NOT_HELPFUL = "-1",
+    NEUTRAL = "0"
+}
 export declare const PHONE_LINE_CANNOT_BE_EMPTY = "Phone number cannot be empty when country code is given.";
 export declare const PHONE_NO_CHAR_ERROR = "Phone number can only have digits.";
 export declare const PHONE_IS_NOT_VALID = "Phone number is invalid.";

package/lib/esm/constants/caseDetailsConstants.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"caseDetailsConstants.d.ts","sourceRoot":"","sources":["../../../src/constants/caseDetailsConstants.ts"],"names":[],"mappings":"AAAA,eAAO,MAAM,oCAAoC,yBAAyB,CAAC;AAE3E,oBAAY,mBAAmB;IAC3B,UAAU,eAAe;IACzB,UAAU,eAAe;IACzB,QAAQ,aAAa;IACrB,WAAW,gBAAgB;IAC3B,aAAa,kBAAkB;IAC/B,UAAU,gBAAgB;IAC1B,eAAe,oBAAoB;CACtC;AAED,oBAAY,cAAc;IACtB,MAAM,WAAW;IACjB,mBAAmB,wBAAwB;IAC3C,iBAAiB,uBAAuB;CAC3C;AAED,eAAO,MAAM,0BAA0B,6DAA6D,CAAC;AAErG,eAAO,MAAM,mBAAmB,uCAAuC,CAAC;AAExE,eAAO,MAAM,kBAAkB,6BAA6B,CAAC;AAE7D,eAAO,MAAM,iBAAiB,8EAA8E,CAAC"}
+{"version":3,"file":"caseDetailsConstants.d.ts","sourceRoot":"","sources":["../../../src/constants/caseDetailsConstants.ts"],"names":[],"mappings":"AAAA,eAAO,MAAM,oCAAoC,yBAAyB,CAAC;AAE3E,oBAAY,mBAAmB;IAC3B,UAAU,eAAe;IACzB,UAAU,eAAe;IACzB,QAAQ,aAAa;IACrB,WAAW,gBAAgB;IAC3B,aAAa,kBAAkB;IAC/B,UAAU,gBAAgB;IAC1B,eAAe,oBAAoB;CACtC;AAED,oBAAY,cAAc;IACtB,MAAM,WAAW;IACjB,mBAAmB,wBAAwB;IAC3C,iBAAiB,uBAAuB;CAC3C;AAED,oBAAY,0BAA0B;IAClC,OAAO,MAAM;IACb,WAAW,OAAO;IAClB,OAAO,MAAM;CAChB;AAED,eAAO,MAAM,0BAA0B,6DAA6D,CAAC;AAErG,eAAO,MAAM,mBAAmB,uCAAuC,CAAC;AAExE,eAAO,MAAM,kBAAkB,6BAA6B,CAAC;AAE7D,eAAO,MAAM,iBAAiB,8EAA8E,CAAC"}

package/lib/esm/constants/caseDetailsConstants.js

@@ -15,6 +15,12 @@ export var CaseStatusEnum;
     CaseStatusEnum["WAITING_ON_CUSTOMER"] = "Waiting on Customer";
     CaseStatusEnum["WAITING_ON_REDHAT"] = "Waiting on Red Hat";
 })(CaseStatusEnum || (CaseStatusEnum = {}));
+export var CaseRecommendationEvalEnum;
+(function (CaseRecommendationEvalEnum) {
+    CaseRecommendationEvalEnum["HELPFUL"] = "1";
+    CaseRecommendationEvalEnum["NOT_HELPFUL"] = "-1";
+    CaseRecommendationEvalEnum["NEUTRAL"] = "0";
+})(CaseRecommendationEvalEnum || (CaseRecommendationEvalEnum = {}));
 export const PHONE_LINE_CANNOT_BE_EMPTY = 'Phone number cannot be empty when country code is given.';
 export const PHONE_NO_CHAR_ERROR = 'Phone number can only have digits.';
 export const PHONE_IS_NOT_VALID = 'Phone number is invalid.';

package/lib/esm/reducers/CaseHelpers.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseHelpers.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseHelpers.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,eAAe,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACpG,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,MAAM,yCAAyC,CAAC;AACvG,OAAO,EAAE,YAAY,EAAE,MAAM,iDAAiD,CAAC;AAC/E,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAC/E,OAAO,EAAE,eAAe,EAAE,MAAM,0BAA0B,CAAC;AAmB3D,OAAO,EAUH,UAAU,EAeb,MAAM,mBAAmB,CAAC;AAE3B,eAAO,MAAM,sBAAsB,SAAU,mBAAmB,EAAE,wBAMjE,CAAC;AAEF,eAAO,MAAM,2BAA2B,eAAgB,WAAW,KAAG,MAOrE,CAAC;AAEF,eAAO,MAAM,uBAAuB,QAAS,mBAAmB,SAAS,MAAM,sBAyB9E,CAAC;AAIF,eAAO,MAAM,qBAAqB,UACvB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,kBACb,MAAM,YACZ,MAAM,YACN,MAAM,KACjB,MAyBF,CAAC;AAIF,eAAO,MAAM,oBAAoB,UACtB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,KAC9B,MAQF,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,sBAAsB,aAAc,MAAM,KAAG,MAKzD,CAAC;AAEF,eAAO,MAAM,gBAAgB,+CAqC5B,CAAC;AAIF,eAAO,MAAM,gBAAgB,cAAe,UAAU,wBAAwB,QAAQ,eAAe,CAAC,KAAG,OA6BxG,CAAC;AAEF,eAAO,MAAM,oBAAoB,cAClB,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAyBF,CAAC;AAEF,eAAO,MAAM,0BAA0B,cACxB,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAmBF,CAAC;AAIF,eAAO,MAAM,6BAA6B,cAC3B,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAuBF,CAAC;AAEF,eAAO,MAAM,iBAAiB,cACf,UAAU,gBACP,YAAY,iBACZ,OAAO,KACtB,QAAQ,YAAY,CA6EtB,CAAC;AAEF,eAAO,MAAM,wBAAwB,qBAAsB,YAAY,EAAE,KAAG,YAAY,EAEvF,CAAC;AACF,eAAO,MAAM,yBAAyB,qBAAsB,YAAY,EAAE,KAAG,OAE5E,CAAC;AAEF,eAAO,MAAM,yBAAyB,gBACrB,YAAY,6BACE,MAAM,mBAChB,MAAM,KACxB,QAAQ,YAAY,CAiCtB,CAAC;AACF,eAAO,MAAM,yBAAyB,gBACrB,QAAQ,YAAY,CAAC,gCACJ,QAAQ,EAAE,KACzC,eAiDF,CAAC"}
+{"version":3,"file":"CaseHelpers.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseHelpers.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,eAAe,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACpG,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,MAAM,yCAAyC,CAAC;AACvG,OAAO,EAAE,YAAY,EAAE,MAAM,iDAAiD,CAAC;AAC/E,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAC/E,OAAO,EAAE,eAAe,EAAE,MAAM,0BAA0B,CAAC;AAmB3D,OAAO,EAUH,UAAU,EAeb,MAAM,mBAAmB,CAAC;AAE3B,eAAO,MAAM,sBAAsB,SAAU,mBAAmB,EAAE,wBAMjE,CAAC;AAEF,eAAO,MAAM,2BAA2B,eAAgB,WAAW,KAAG,MAOrE,CAAC;AAEF,eAAO,MAAM,uBAAuB,QAAS,mBAAmB,SAAS,MAAM,sBAyB9E,CAAC;AAIF,eAAO,MAAM,qBAAqB,UACvB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,kBACb,MAAM,YACZ,MAAM,YACN,MAAM,KACjB,MAyBF,CAAC;AAIF,eAAO,MAAM,oBAAoB,UACtB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,KAC9B,MAQF,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,sBAAsB,aAAc,MAAM,KAAG,MAKzD,CAAC;AAEF,eAAO,MAAM,gBAAgB,+CAqC5B,CAAC;AAIF,eAAO,MAAM,gBAAgB,cAAe,UAAU,wBAAwB,QAAQ,eAAe,CAAC,KAAG,OA6BxG,CAAC;AAEF,eAAO,MAAM,oBAAoB,cAClB,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAyBF,CAAC;AAEF,eAAO,MAAM,0BAA0B,cACxB,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAmBF,CAAC;AAIF,eAAO,MAAM,6BAA6B,cAC3B,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAuBF,CAAC;AAEF,eAAO,MAAM,iBAAiB,cACf,UAAU,gBACP,YAAY,iBACZ,OAAO,KACtB,QAAQ,YAAY,CA6EtB,CAAC;AAEF,eAAO,MAAM,wBAAwB,qBAAsB,YAAY,EAAE,KAAG,YAAY,EAEvF,CAAC;AACF,eAAO,MAAM,yBAAyB,qBAAsB,YAAY,EAAE,KAAG,OAE5E,CAAC;AAEF,eAAO,MAAM,yBAAyB,gBACrB,YAAY,6BACE,MAAM,mBAChB,MAAM,KACxB,QAAQ,YAAY,CAkCtB,CAAC;AACF,eAAO,MAAM,yBAAyB,gBACrB,QAAQ,YAAY,CAAC,gCACJ,QAAQ,EAAE,KACzC,eAiDF,CAAC"}

package/lib/esm/reducers/CaseHelpers.js

@@ -236,6 +236,7 @@ export const createCasePayload = (caseState, sessionItem, isCaseCreate = false)
     !isEmpty(case_details.caseLanguage) && (casePayload.caseLanguage = case_details.caseLanguage);
     case_details.cep && (casePayload.cep = !!case_details.cep);
     !isEmpty(case_details.hostname) && (casePayload.hostname = case_details.hostname);
+    !isEmpty(case_details.referrer) && (casePayload.referrer = case_details.referrer);
     !isEmpty(case_details.caseResourceLinks) && (casePayload.caseResourceLinks = case_details.caseResourceLinks);
     !isEmpty(trimAndReplacePlus((case_details === null || case_details === void 0 ? void 0 : case_details.phoneCountryCode) || '')) &&
         (casePayload.phoneCountryCode = (_b = case_details.phoneCountryCode) === null || _b === void 0 ? void 0 : _b.trim());
@@ -326,6 +327,7 @@ export const getCaseFromSessionDetails = (sessionItem, loggedInUserAccountNumber
         userAgent: session.userAgent,
         originatingSystem: session.originatingSystem,
         screenSessionRequested: (_p = sessionDetails.screenSessionRequested) !== null && _p !== void 0 ? _p : false,
+        referrer: session.referrerUrl,
     };
 };
 export const getSessionDetailsFromCase = (caseDetails, selectedNotificationContacts) => {

package/lib/esm/reducers/CaseReducer.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseReducer.ts"],"names":[],"mappings":"AAGA,OAAO,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACnF,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AAEtH,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAA+B,MAAM,qCAAqC,CAAC;AAC9G,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAE/E,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAUxD,OAAO,EAEH,uBAAuB,EAEvB,UAAU,EAEb,MAAM,mBAAmB,CAAC;AAS3B,OAAO,EAAE,0BAA0B,EAAiB,MAAM,yBAAyB,CAAC;AAEpF,eAAO,MAAM,WAAW,WAAY,UAAU,UAAU,GAAG,KAAG,UA+M7D,CAAC;AAGF,eAAO,MAAM,cAAc,aAAc,uBAAuB,aAAa,QAAQ,YAAY,CAAC,SAEjG,CAAC;AAEF,eAAO,MAAM,YAAY,aAAc,uBAAuB,aAAa,QAAQ,UAAU,CAAC,SAE7F,CAAC;AAEF,eAAO,MAAM,eAAe,aAAc,uBAAuB,gCAAgC,QAAQ,EAAE,SAK1G,CAAC;AAEF,eAAO,MAAM,UAAU,aACT,uBAAuB,0BACT,0BAA0B,eACrC,UAAU,eACV,YAAY,gBACX,OAAO,mBACJ,MAAM,GAAG,WAAW,2BACZ,MAAM,mBACd,OAAO,cACZ,OAAO,kBA6CtB,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,oCAAoC,aAAc,uBAAuB,qBAUrF,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,6BAA6B,aAAc,uBAAuB,eAAe,OAAO,SAOpG,CAAC;AAEF,eAAO,MAAM,wBAAwB,aAAoB,uBAAuB,cAAc,MAAM,kBAsBnG,CAAC;AAGF,eAAO,MAAM,0BAA0B,oBAClB,OAAO,YACd,uBAAuB,0BACT,0BAA0B,eACrC,YAAY,cACb,MAAM,eACL,UAAU,kBAK1B,CAAC;AAGF,eAAO,MAAM,cAAc,2BACC,0BAA0B,eACrC,YAAY,cACb,MAAM,kBAQrB,CAAC;AAIF,eAAO,MAAM,cAAc,aACb,uBAAuB,cACrB,MAAM,cACN,WAAW,kBAoB1B,CAAC;AAEF,eAAO,MAAM,sBAAsB,aACrB,uBAAuB,QAC3B,mBAAmB,EAAE,sBACP,iBAAiB,EAAE,SAO1C,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAAoB,uBAAuB,WAAW,MAAM,eAAe,MAAM,kBAYhH,CAAC;AAEF,eAAO,MAAM,kBAAkB,aACjB,uBAAuB,cACrB,MAAM,eACL,QAAQ,UAAU,CAAC,kBAmBnC,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAClB,uBAAuB,cACrB,MAAM,gBACJ,MAAM,EAAE,kBAoBzB,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAClB,uBAAuB,cACrB,MAAM,cACN,QAAQ,EAAE,kBAmBzB,CAAC;AAEF,eAAO,MAAM,oBAAoB,aAAc,uBAAuB,SASrE,CAAC;AAEF,eAAO,MAAM,oBAAoB,aACnB,uBAAuB,iBAClB,MAAM,0DAEA,QAAQ,QAAQ,CAAC,kBA8CzC,CAAC;AAEF,eAAO,MAAM,YAAY,aACX,uBAAuB,SAC1B,QAAQ,WACN,MAAM,yBACQ,WAAW,4BACR,WAAW,2DAEV,MAAM,GAAG,SAAS,kBAmChD,CAAC;AA8BF,eAAO,MAAM,qBAAqB,aACpB,uBAAuB,sBACb,MAAM,8CAEZ,WAAW,6BACE,MAAM,GAAG,SAAS,kBAyBhD,CAAC;AAIF,eAAO,MAAM,qBAAqB,aACpB,uBAAuB,eACpB,YAAY,6BACE,MAAM,uBACZ,QAAQ,wBACR,QAAQ,QAAQ,CAAC,kBAiDzC,CAAC;AAmCF,eAAO,MAAM,gBAAgB,aACf,uBAAuB,cACrB,MAAM,8DAGH,QAAQ,YAAY,CAAC,kBAqGvC,CAAC;AAEF,eAAO,MAAM,iBAAiB,aAChB,uBAAuB,cACrB,MAAM,eACL,QAAQ,YAAY,CAAC,mBACjB,OAAO,mBAiB3B,CAAC;AAEF,eAAO,MAAM,oCAAoC,aACnC,uBAAuB,SAC1B,aAAa,EAAE,gBACR,MAAM,kBAmCvB,CAAC;AAEF,eAAO,MAAM,oCAAoC,aACnC,uBAAuB,yEAInB,MAAM,kBACJ,MAAM,kBAgFzB,CAAC;AAEF,eAAO,MAAM,yCAAyC,aACxC,uBAAuB,cACrB,OAAO,iBACJ,MAAM,SAMxB,CAAC;AAIF,eAAO,MAAM,yBAAyB,aACxB,uBAAuB,iBAClB,MAAM,eACR,MAAM,sBACC,QAAQ,kBA6B/B,CAAC;AAEF,wBAAsB,2BAA2B,CAAC,QAAQ,EAAE,uBAAuB,EAAE,UAAU,EAAE,MAAM,iBAmBtG;AAGD,wBAAgB,oBAAoB,CAChC,QAAQ,EAAE,uBAAuB,EACjC,KAAK,EAAE,MAAM,EACb,gBAAgB,EAAE,mBAAmB,CAAC,OAAO,CAAC,0BAA0B,EAAE,CAAC,CAAC,EAC5E,QAAQ,EAAE,CAAC,KAAK,EAAE,MAAM,KAAK,0BAA0B,EAAE,QAO5D;AAED,wBAAsB,kBAAkB,CAAC,QAAQ,EAAE,uBAAuB,EAAE,OAAO,EAAE,MAAM,iBAiB1F;AAED,eAAO,MAAM,kBAAkB,aAAc,uBAAuB,QAAQ,OAAO,SAKlF,CAAC"}
+{"version":3,"file":"CaseReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseReducer.ts"],"names":[],"mappings":"AAGA,OAAO,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACnF,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AAEtH,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAA+B,MAAM,qCAAqC,CAAC;AAC9G,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAE/E,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAUxD,OAAO,EAEH,uBAAuB,EAEvB,UAAU,EAEb,MAAM,mBAAmB,CAAC;AAS3B,OAAO,EAAE,0BAA0B,EAAiB,MAAM,yBAAyB,CAAC;AAEpF,eAAO,MAAM,WAAW,WAAY,UAAU,UAAU,GAAG,KAAG,UA+M7D,CAAC;AAGF,eAAO,MAAM,cAAc,aAAc,uBAAuB,aAAa,QAAQ,YAAY,CAAC,SAEjG,CAAC;AAEF,eAAO,MAAM,YAAY,aAAc,uBAAuB,aAAa,QAAQ,UAAU,CAAC,SAE7F,CAAC;AAEF,eAAO,MAAM,eAAe,aAAc,uBAAuB,gCAAgC,QAAQ,EAAE,SAK1G,CAAC;AAEF,eAAO,MAAM,UAAU,aACT,uBAAuB,0BACT,0BAA0B,eACrC,UAAU,eACV,YAAY,gBACX,OAAO,mBACJ,MAAM,GAAG,WAAW,2BACZ,MAAM,mBACd,OAAO,cACZ,OAAO,kBA6CtB,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,oCAAoC,aAAc,uBAAuB,qBAUrF,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,6BAA6B,aAAc,uBAAuB,eAAe,OAAO,SAOpG,CAAC;AAEF,eAAO,MAAM,wBAAwB,aAAoB,uBAAuB,cAAc,MAAM,kBAsBnG,CAAC;AAGF,eAAO,MAAM,0BAA0B,oBAClB,OAAO,YACd,uBAAuB,0BACT,0BAA0B,eACrC,YAAY,cACb,MAAM,eACL,UAAU,kBAK1B,CAAC;AAGF,eAAO,MAAM,cAAc,2BACC,0BAA0B,eACrC,YAAY,cACb,MAAM,kBAQrB,CAAC;AAIF,eAAO,MAAM,cAAc,aACb,uBAAuB,cACrB,MAAM,cACN,WAAW,kBAoB1B,CAAC;AAEF,eAAO,MAAM,sBAAsB,aACrB,uBAAuB,QAC3B,mBAAmB,EAAE,sBACP,iBAAiB,EAAE,SAO1C,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAAoB,uBAAuB,WAAW,MAAM,eAAe,MAAM,kBAYhH,CAAC;AAEF,eAAO,MAAM,kBAAkB,aACjB,uBAAuB,cACrB,MAAM,eACL,QAAQ,UAAU,CAAC,kBAmBnC,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAClB,uBAAuB,cACrB,MAAM,gBACJ,MAAM,EAAE,kBAoBzB,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAClB,uBAAuB,cACrB,MAAM,cACN,QAAQ,EAAE,kBAmBzB,CAAC;AAEF,eAAO,MAAM,oBAAoB,aAAc,uBAAuB,SASrE,CAAC;AAEF,eAAO,MAAM,oBAAoB,aACnB,uBAAuB,iBAClB,MAAM,0DAEA,QAAQ,QAAQ,CAAC,kBA8CzC,CAAC;AAEF,eAAO,MAAM,YAAY,aACX,uBAAuB,SAC1B,QAAQ,WACN,MAAM,yBACQ,WAAW,4BACR,WAAW,2DAEV,MAAM,GAAG,SAAS,kBAmChD,CAAC;AA8BF,eAAO,MAAM,qBAAqB,aACpB,uBAAuB,sBACb,MAAM,8CAEZ,WAAW,6BACE,MAAM,GAAG,SAAS,kBAyBhD,CAAC;AAIF,eAAO,MAAM,qBAAqB,aACpB,uBAAuB,eACpB,YAAY,6BACE,MAAM,uBACZ,QAAQ,wBACR,QAAQ,QAAQ,CAAC,kBAiDzC,CAAC;AAmCF,eAAO,MAAM,gBAAgB,aACf,uBAAuB,cACrB,MAAM,8DAGH,QAAQ,YAAY,CAAC,kBAsGvC,CAAC;AAEF,eAAO,MAAM,iBAAiB,aAChB,uBAAuB,cACrB,MAAM,eACL,QAAQ,YAAY,CAAC,mBACjB,OAAO,mBAiB3B,CAAC;AAEF,eAAO,MAAM,oCAAoC,aACnC,uBAAuB,SAC1B,aAAa,EAAE,gBACR,MAAM,kBAmCvB,CAAC;AAEF,eAAO,MAAM,oCAAoC,aACnC,uBAAuB,yEAInB,MAAM,kBACJ,MAAM,kBAgFzB,CAAC;AAEF,eAAO,MAAM,yCAAyC,aACxC,uBAAuB,cACrB,OAAO,iBACJ,MAAM,SAMxB,CAAC;AAIF,eAAO,MAAM,yBAAyB,aACxB,uBAAuB,iBAClB,MAAM,eACR,MAAM,sBACC,QAAQ,kBA6B/B,CAAC;AAEF,wBAAsB,2BAA2B,CAAC,QAAQ,EAAE,uBAAuB,EAAE,UAAU,EAAE,MAAM,iBAmBtG;AAGD,wBAAgB,oBAAoB,CAChC,QAAQ,EAAE,uBAAuB,EACjC,KAAK,EAAE,MAAM,EACb,gBAAgB,EAAE,mBAAmB,CAAC,OAAO,CAAC,0BAA0B,EAAE,CAAC,CAAC,EAC5E,QAAQ,EAAE,CAAC,KAAK,EAAE,MAAM,KAAK,0BAA0B,EAAE,QAO5D;AAED,wBAAsB,kBAAkB,CAAC,QAAQ,EAAE,uBAAuB,EAAE,OAAO,EAAE,MAAM,iBAiB1F;AAED,eAAO,MAAM,kBAAkB,aAAc,uBAAuB,QAAQ,OAAO,SAKlF,CAAC"}

package/lib/esm/reducers/CaseReducer.js

@@ -596,6 +596,7 @@ export const fetchCaseDetails = (dispatch, caseNumber, loggedInUserRights, refre
             phone: data.phone || '',
             suppliedPhoneNumberVerified: data.suppliedPhoneNumberVerified || undefined,
             screenSessionRequested: (_k = data.screenSessionRequested) !== null && _k !== void 0 ? _k : false,
+            externalTrackers: data.externalTrackers || [],
         };
         caseDetails.chats = data === null || data === void 0 ? void 0 : data.chats;
         caseDetails.comments = data === null || data === void 0 ? void 0 : data.comments;

package/lib/esm/reducers/RouteConstNTypes.d.ts

@@ -5,6 +5,7 @@ export interface IRouteQueryParams {
     caseCreate?: string;
     clusterId?: string;
     seSessionId?: string;
+    source?: string;
     summary?: string;
 }
 export interface ISectionConfiguration extends WizardStep {

package/lib/esm/reducers/RouteConstNTypes.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"RouteConstNTypes.d.ts","sourceRoot":"","sources":["../../../src/reducers/RouteConstNTypes.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,UAAU,EAAE,MAAM,mCAAmC,CAAC;AAE/D,MAAM,WAAW,iBAAiB;IAC9B,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,MAAM,CAAC,EAAE,MAAM,CAAC;IAIhB,OAAO,CAAC,EAAE,MAAM,CAAC;CACpB;AAED,MAAM,WAAW,qBAAsB,SAAQ,UAAU;IACrD,EAAE,EAAE,MAAM,GAAG,MAAM,CAAC;IACpB,QAAQ,EAAE,MAAM,CAAC;IAGjB,eAAe,EAAE,MAAM,CAAC;IACxB,KAAK,EAAE,MAAM,CAAC;IACd,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,aAAa,CAAC,EAAE,OAAO,CAAC;IACxB,cAAc,CAAC,EAAE,OAAO,CAAC;CAC5B;AAED,MAAM,WAAW,sBAAsB;IACnC,CAAC,GAAG,EAAE,MAAM,GAAG,OAAO,CAAC,qBAAqB,CAAC,CAAC;CACjD;AAED,MAAM,WAAW,eAAe;CAAG;AACnC,oBAAY,gBAAgB;IACxB,WAAW,gBAAgB;IAC3B,SAAS,cAAc;IACvB,YAAY,iBAAiB;IAC7B,aAAa,kBAAkB;IAC/B,aAAa,kBAAkB;IAC/B,UAAU,eAAe;IACzB,MAAM,WAAW;IACjB,WAAW,gBAAgB;IAC3B,KAAK,UAAU;CAClB;AAKD,eAAO,MAAM,4BAA4B,EAAE,gBAAgB,EAI1D,CAAC;AAEF,eAAO,MAAM,gCAAgC,EAAE,gBAAgB,EAK9D,CAAC;AAEF,eAAO,MAAM,iCAAiC,oBAQ7C,CAAC;AAEF,eAAO,MAAM,gCAAgC,oBAQ5C,CAAC;AAEF,eAAO,MAAM,4BAA4B,oBAQxC,CAAC;AAGF,eAAO,MAAM,0BAA0B,oBAAiC,CAAC;AAEzE,eAAO,MAAM,mCAAmC,oBAI/C,CAAC;AAEF,eAAO,MAAM,kCAAkC,oBAO9C,CAAC;AAEF,eAAO,MAAM,+BAA+B,oBAM3C,CAAC;AAEF,eAAO,MAAM,sCAAsC,oBAAyD,CAAC;AAE7G,eAAO,MAAM,qCAAqC,oBAAgE,CAAC;AAEnH,eAAO,MAAM,6BAA6B,oBAAiC,CAAC;AAE5E,eAAO,MAAM,wBAAwB,EAAE,gBAAgB,EAKtD,CAAC"}

package/lib/esm/scss/_main.scss

@@ -549,11 +549,6 @@ div.support-grid-case-details.support-case {
                 font-weight: 600;
             }
 
-            .result-body {
-                font-size: 13px;
-                word-break: break-word;
-            }
-
             .card-body ul {
                 list-style-type: none;
 
@@ -650,14 +645,17 @@ mark {
 
 // pinning feature - can't be overly specific here
 .recommendation-header {
-    font-size: 15px;
+    font-size: 14px;
+    font-weight: 600;
+
+    .pinned-resource {
+        color: var(--pf-v5-global--primary-color--100);
+    }
 
-    button:hover[title='Pin'],
     button:hover[title='Link'] {
         color: #6ca100;
     }
 
-    button[title='Unpin'],
     button[title='Unlink'] {
         color: #6ca100;
 
@@ -667,6 +665,12 @@ mark {
     }
 }
 
+.result-body {
+    font-size: 13px;
+    word-break: break-word;
+    color: black;
+}
+
 .form-group:last-child {
     margin-bottom: 0;
 }
@@ -877,3 +881,65 @@ svg.pf-v5-u-ml-xs.icon-size {
     font-family: 'DejaVu Sans';
     src: url('https://access.redhat.com/chrome_themes/nimbus/fonts/unifont-15.0.06.ttf') format('truetype');
 }
+
+.case-type-section {
+    .case-type-category {
+        height: 75px;
+        padding: 0.5rem 1rem;
+        border: 1px solid #d9d9d9;
+        font-weight: 600;
+        line-height: 1.6;
+        background-color: var(--pf-v5-global--palette--black-150);
+        color: var(--pf-v5-global--primary-color--100);
+        word-break: break-word;
+        &.selected-case-type {
+            border-color: var(--pf-v5-global--primary-color--100);
+            background-color: #e6e6e6;
+        }
+
+        &:hover,
+        &:focus {
+            border-color: var(--pf-v5-global--primary-color--100);
+            background-color: #e6e6e6;
+        }
+
+        &:active {
+            border-color: var(--pf-v5-global--primary-color--100);
+        }
+    }
+}
+
+.badge-item {
+    background-color: var(--pf-v5-global--BackgroundColor--200);
+    padding: 0 8px 0 8px;
+    border-radius: 10px;
+    color: black;
+}
+
+#case-details-handpicked-recommendations {
+    li {
+        padding: 0;
+    }
+    li:not(:first-child) {
+        .handpicked-resource {
+            margin-top: var(--pf-v5-global--spacer--lg);
+        }
+    }
+}
+
+.handpicked-resource {
+    button {
+        padding: 0;
+        display: flex;
+    }
+    .eval-icons span {
+        color: var(--pf-v5-global--primary-color--200);
+    }
+}
+
+#case-details-handpicked-recommendations-pagination-bottom-pagination,
+#case-details-pinned-recommendations-pagination-bottom-pagination {
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    padding: 0.2rem;
+}

package/lib/esm/scss/_pf-overrides.scss

@@ -200,6 +200,7 @@
 
     h3 {
         margin-bottom: 0;
+        margin-top: 0;
 
         .pf-v5-c-accordion__toggle {
             .pf-v5-c-accordion__toggle-text {
@@ -281,6 +282,7 @@
     background-color: #286869 !important;
     .card-title {
         color: #fff !important;
+        font-weight: 900;
     }
     div > button > span > svg {
         color: white !important;

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.2.48",
+    "version": "2.2.50",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -26,7 +26,7 @@
         "lib/**/*"
     ],
     "peerDependencies": {
-        "@cee-eng/hydrajs": "4.16.33",
+        "@cee-eng/hydrajs": "4.16.39",
         "@cee-eng/ui-toolkit": "1.1.6",
         "@patternfly/patternfly": "5.1.0",
         "@patternfly/pfe-accordion": "1.12.3",
@@ -55,7 +55,7 @@
         "react-virtualized": "^9.21.2"
     },
     "dependencies": {
-        "@cee-eng/hydrajs": "4.16.33",
+        "@cee-eng/hydrajs": "4.16.39",
         "@cee-eng/ui-toolkit": "1.1.6",
         "@patternfly/patternfly": "5.1.0",
         "@patternfly/pfe-accordion": "1.12.3",
@@ -66,11 +66,11 @@
         "@patternfly/react-table": "^5.1.1",
         "@progress/kendo-drawing": "^1.6.0",
         "@progress/kendo-react-pdf": "^3.12.0",
-        "@rh-support/components": "2.1.27",
-        "@rh-support/react-context": "2.1.30",
+        "@rh-support/components": "2.1.29",
+        "@rh-support/react-context": "2.1.32",
         "@rh-support/types": "2.0.2",
-        "@rh-support/user-permissions": "2.1.19",
-        "@rh-support/utils": "2.1.12",
+        "@rh-support/user-permissions": "2.1.20",
+        "@rh-support/utils": "2.1.13",
         "@types/react-redux": "^7.1.12",
         "@types/redux": "^3.6.0",
         "dompurify": "^2.4.1",
@@ -132,5 +132,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "8e4f76b9f341bc33c3cc44b081efb0ffe45f270a"
+    "gitHead": "3f01e59886b03b621a3681869c543b4fd5091f9f"
 }